INSURER USER MANUAL Chapter 3
Contents
1. requirements for m using HCAI First time submitting OCFs to insurers Begin enrolling Password User Name hel OGO Health Claims for Auto Insurance If you have entered your User Name or password incorrectly an error message appears on screen HCAM Health Claims for Auto Insurance Health Claims for Auto Insurance HCAs igy a transmitting auto insurance claim for Sen inau ar care Questions about HCAI acilities in Ontario Need to know more about l HCAI Visit HCAlinfo Please enter a password eD HCA apply to my health i A care business Find out User Name ow What are the recommended Password SIGN IN computer requirements for using HCAI First time submitting OCFs to gt Forgot your Password insurers Begin enrolling Forgot your User Name E Password User Name hel 2014 Health Claims for Auto Insurance Processing Privacy Signing in for the First Time Upon successfully signing in for the first time or after an Administrator resets your password you are redirected to the HCAI Sign in screen where you will enter your User Name amp temporary password HCAM Health Claims for Auto Insurance NOTE All passwords must follow the following rules Passwords must contain at least 6 characters Passwords must satisfy 3 out of the 4 following sub rules 1 Contain at least one uppercase character 3 Contain at least one numeral 2 Contain at least o2. WGO Health Claims for Auto Insurance INSURER USER MANUAL Chapter 3 Sign in to HCAI DGO Health Claims for Auto Insurance Chapter 3 Signing into HCAI OVERVIEW This chapter describes the Sign in process for HCAI SIGNING IN FOR THE FIRST TIME seciccceevacenrccacevincenctvencentaetsCostarasccavaucecvexdssn dead sensdudedendedsddenedetdbanadeedeonndeceaaesdeette 2 GENERAL PASSWORD RULES igs cece exisaannccsiatie dds wenasten aden tase badd ssilauandatudonndauideanetetduend iad umec telaandaudu nnadeueneentesad 3 FORGETTING YOUR PASSWORD SUSPENDED PASSWORD eccsceceeceeeececeececeececuececueaeceeaeeueaeceeeseeneaeeeeaeenes 3 CHANGING YOUR PASSWORD wiiisiiictwisucinsushenwniuneurita buieukuu seus veined edlevy buiedwaGacudukumoulslweubinedgllevwbeduadecuidukaw duviweewwwidunied 4 SIGNING OUT OF HCA nee ae nr eee or TEE re ee eer ae re ere rere 6 To gain access to the HCAI application you must sign in by entering a User Name and password in the fields provided HCA Health Claims for F Auto Insurance fas a a m HCA R33 11 Te Health Claims for Auto Insurance HCA is an electronic system for transmitting auto insurance claim forms between insurers andhealth Questions about HCAI facilities in Ontario Need to know more about e HCAI Visit HCAlinfo 7 aT o y Does HCAI apply to my health User Name Lid care business Find out lassword SIGN4IN a t What are the recommended al computer
3. d and confirmation fields do not match an error message notifies you and asks you to try again If the password you have entered in the New Password field does not comply with the rules noted above you receive an error message and are required to modify your password so that it meets the password rules Forgetting your Password Suspended Password If you forget your password click on the lt Forgot your password gt text link towards the bottom of the screen This opens a new screen where you are provided with instructions about how to recover a lost password You are allowed five consecutive attempts at signing in to HCAI After five consecutive attempts if you have not entered the correct combination of User Name and password as stored in the system your account is suspended To remove your HCAI account from the suspended state click on the lt Forgot Your Password gt text link and follow the instructions to reset your password Health Claims for Auto Insurance HCA R3 11 Ta Health Claims for Auto Insurance HCA is an electronic system for g transmitting auto insurance claim forms between insurers and health care Questions about HCAI facilities in Ontario Need to know more about HCA Visit HCAlinfo ss t Does HCA apply to my health User Name CS care business Find out r now Password a What are the recommended uirements for using HCAI t First time submitting OCFs to insurers Begin enroll
4. ing B 2014 Health Claims for Auto Insurance Processing Privacy 3 Insurer Manual Chapter 3 DGO Health Claims for Auto Insurance Changing Your Password A User is required to change his her password in the following cases upon first time Sign in every 90 days after the User has requested to reset his her password using the lt Forgot Your Password gt text link and after an Administrator changes the User s password on his her behalf A User is free to change his or her password at any time by clicking the lt Change Password gt text link located in the bottom right corner of the screen KOH Global Re HCA INVOICES cams SEARCH MANAGE F User Manual WORK IN PROGRESS ADJUSTER RESPONSE Plan Management Pending Pending 1 of 2 The following tems are pending View 42 Next gt Document Claimant OCF Type Date Submitted DaysLeft Date Pended 03070900012 Cruz 2005 0709 2005 0714 02082900005 il Ronaldo 20090629 2009 08 18 03030300002 Miller 2009 09 03 HCA Health Claims for Auto Insurance NOTE All passwords must follow the following rules Passwords must contain at least characters e Passwords must satisfy 3 out of the 4 following sub rules 1 Contain at least one uppercase character 3 Contain at least one numeral 2 Contain at least one lowercase character 4 Contain at least one symbol characters that are not defined as letters or numerals s
5. ne lowercase character 4 Contain at least one symbol characters that are not defined as letters or numerals such as and so on a our temporary password must be changed Please select a new password conten NewPamwos SUBMIT CANCEL Welcome to the HCAI application for automotive insurance health claims 2011 Health Claims for Auto Insurance Processing Privacy Policy 2 Insurer Manual Chapter 3 DGO Health Claims for Auto Insurance Enter Old Password then enter and confirm the new password in the New Password and Confirm SUBMIT New Password fields then press the button To cancel your entry and exit the form without any changes click on the Eg button at the bottom of screen If you forget your password click on the lt Forgot your password gt text link on the HCAI Sign In screen This opens a new screen where you are instructed on how to recover a lost password General password rules Passwords must contain at least six characters Passwords must contain characters from three of the following four groups uppercase characters lowercase characters numerals and symbols characters that are not defined as letters or numerals and so on Passwords must not contain the User s name User Name or either of these spelled backwards Passwords expire in 90 days upon which the system will prompt the User to reset his or her password lf the passwor
6. surance claim forms between insurers and health care Questions about HCAI facilities in Ontario Need to know more about Yn P HCAI Visit HCAlinfo You ee ee D HCAI ea TETE rE care business Find out i now What are the recommended computer requirements for using HCAI First time submitting OCFs to insurers Begin enrolling Forgot your Password Forgot your User Name Pass word User Name hel 2014 Health Claims for Auto Insurance Processing Privacy 6 Insurer Manual Chapter 3
7. uch as and 20 on SUBMIT 9 CANCEL Welcome to the HCA application for automotive insurance health claims 2009 Health Claims for Auto Insurance Processing Privacy Policy 4 Insurer Manual Chapter 3 OHG00 Health Claims for Auto Insurance To change your password 1 Enter your previous password into the Old Password field then your new password into the New Password field 2 Confirm your entry by retyping the new password in the Confirm New Password field 3 Click the button to proceed or to exit without changing the password lf you are successful the next screen is displayed If you made an error entering your previous or new password you are returned to the Change Password screen to try again 5 Insurer Manual Chapter 3 OGO Health Claims for Auto Insurance Signing out of HCAI You can sign out of the HCAI application by clicking the button at the top right hand corner of the Insurer home page KOH Global Re H O INVOICES Ams SEARCH MANAGE F User Manual LOGOUT When signing out of the system you are returned to the Sign in screen that displays a message above the User Name field confirming the successful sign out HCAG Health Claims for Auto Insurance 4 i E T y HCA R33 11 Te E3 a Bi Health Claims for Auto Insurance HCA is an electronic system for i transmitting auto in
Download Pdf Manuals
Related Search