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HP LaserJet P2050 Series Printer User Guide - ENWW

1. 73 Set Up Status Alerts ranirea tee Reed e ee La ah EC e Rl d Rd i 73 Setup E mail Alerts eet iniia iiaa naia Rn eh auae nnd 73 aj MM 73 Device Settlligs eser ce Pad e ze eap ao Masih eae e E ERA dab eek nese ake 74 Device Information cccccceeceeee eee eeeeeeeeeeeeceaaeeaaeeaeceeceeeeeeeeeeeeeeeeteeeeteeeeeeieees 74 zie iuinr Teso c 75 iij m I Ema 75 uel M EA 75 POSUSCHIPU m LE 75 epi 75 ENWW V Paper TY GOS c EE 76 cysten SEUD c 76 Trou bleskiootihig 2 e utei ate re kk e e SERERE Es eels ke 76 Network Settings sssssssssseseeeeee nnnm e enne en nnns r eren nnne r a aN 76 Shop for Supplies ete hoe ER Ru Rave das Rhe naue dachieansss RE ERAN VU DE RR RAN EE Rae 76 SUB p a a aa aA aaa a a a MTM 76 Manage a network product ssssssssssssseeseeeeee ennemi nennen rin dn nnn nennen enne ns 77 Embedded Web Server iscsi scie etel iac ee EEEE EEEE RR RR de eR 77 Open the embedded Web server 00 cccccecceeeeeeeeeeeeeeeceeeenesaeeaeeaeeeeeeneeeeeeees 77 Status TAD DEM 77 sI iiaTo o r lon 78 Networking tab sssssesssssseeeenneeeeenene mener nennen nnne nennen 78 Bn cse 78 Use HP Web Jetadmin sof
2. cccccccccceccececceeeececeeeeseseesesececeseceeeeeeeesesaeauaeaeegsnsess 2 Product features aeree neri aietaa eite expos tama xa detur kx akut a Ro dn 3 Product walkaround 2 ie eere RENI IER HE UM 5 FROME VIEW s M 5 Rear VIEW AC 6 Interface POS sisin M 7 Model and serial number label location sssssesseseeeeneeenennnnnnenennnn nnne 7 2 Control panel Control panel layout ssssssssssseeeeeeee nenne nennen enhn rr rr en nnnm nrn rn en nenne enne nnne 10 Use the controlpanel menus ccccccccccecceceseesseseceececceeeeeaeaeaeeeeeeceeeeeeeeeesaeaeaeeesceeeseeeeeeeeeeeseeesaeaea 11 USEING MENUS aa 11 FREPOMNMS IMG M EUM m 12 System setup menu ccce iie neenon rit ee Fee e a kiere ee a dea adel nae eve POE Uv E YA e deE FEE RES 13 DEVICE Mie ee 15 Network COMMG uter MM 16 3 Software for Windows ENWW Supported operating systems for Windows ssssssssssseseeseemern enne enne 20 Supported printer drivers for Windows sssssssssssessenen nennen nnn rnnt nennen 20 HP Universal Print Driver UPD ssssssssseeeee nee eene en nnne nnns 21 UPD installation modes e to e ee reb ee o ER Run Va aa aE aia 21 Priority Tor print settings lire eoa Ete Dres Dino Led aee ntt eu
3. ENWW Product walkaround 7 8 Chapter 1 Product basics ENWW 2 Control panel e Control panel layout e Use the control panel menus e Reports menu e System setup menu e Service menu e Network config menu ENWW Control panel layout Use the control panel to obtain product and job status information and to configure the product Number Button or light Function 1 Control panel display Shows status information menus and error messages 2 A Up arrow Navigates to the next submenu or the next value in a menu selection list moves the cursor forward a single position or increases the value of numeric items 3 OK button e Saves the selected value for an item e Performs the action that is associated with the item that is highlighted on the control panel display e Clears an error condition when the condition is clearable 4 Y Down arrow Navigates to the next item in the list or decreases the value of numeric items 5 Back button Backs up one level in the menu tree or backs up one numeric entry 6 Ready light e On The product is online and ready to accept data to print e Off The product cannot accept data because it is offline paused or has experienced an error e Blinking The product is processing a job 7 Cancel button Cancels the current print job 8 Error light e Off The product is functioning without error e Blinking Action is required See the control panel display
4. 10 Chapter2 Control panel ENWW Use the control panel menus To gain access to the control panel menus complete the steps below Use the menus ENWW 1 2 3 4 Press OK Press the down arrow V or the up arrow A to navigate the listings Press OK to select the appropriate option Press the back button to return to the previous level The following are the main menus Main menus Reports System setup Service Network config Use the control panel menus 11 Reports menu Use the Reports menu to print reports that provide information about the product Menu item Description Demo page Prints a page that demonstrates print quality Menu structure Prints a map of the control panel menu layout The active settings for each menu are listed Config report Prints a list of all the product settings Includes network information when the product is connected to a network Supplies status Prints the status for the print cartridge including the following information e Estimated pages remaining e X Part number e Number of pages printed Network report Prints a list of all product network settings Usage page Prints a page that lists PCL 5 pages PCL 6 pages PS pages pages that were jammed or mispicked in the product and reports the page count PCL font list Prints a list of all the PCL 5 fonts that are installed PS font list Prints a list of all the PostScript
5. ENWW landscape orientation setting Windows 65 language control panel 13 laser safety statements 153 154 letterhead paper loading 67 license software 138 lights control panel 10 link speed settings 41 Linux drivers 129 Linux software 26 loading media A6 size paper 52 error messages 104 optional Tray 3 52 Tray1 51 Tray 2 52 lock the product 79 M Macintosh driver settings 29 30 drivers problem solving 127 problems problem solving 127 removing software 28 resize documents 30 support 141 supported operating systems 28 USB card problem solving 128 Macintosh driver settings custom size paper 30 Services tab 33 watermarks 31 maintenance agreements 142 managing network 39 manual feed printing 53 material restrictions 150 Material Safety Data Sheet MSDS 151 media curl settings 15 custom size Macintosh settings 30 default settings 13 75 first page 30 HP ToolboxFX settings 74 pages per sheet 31 ENWW printing manually 53 supported sizes 45 media jams See jams memory DIMMs security 79 errormessages 104 part numbers 133 permanent resources 88 verifying installation 88 menus control panel accessing 11 map printing 12 Network config 16 Reports 12 Service 15 System Setup 13 mercury free product 150 messages lights control panel 10 misprint error message 104 models feature comparison 2 multiple pages per sheet Windows 65 N n up printing Windows 65 network IP address con
6. The IPv4 and IPv6 protocols can be configured manually The IPv4 protocol can be set from HP ToolboxFX or from the product control panel The IPv6 protocol can be set from the product control panel or the embedded Web server 40 Chapter5 Connectivity ENWW Link speed setting amp NOTE ENWW Incorrect changes to the link speed setting might prevent the product from communicating with other network devices For most situations the product should be left in automatic mode Changes can cause the product to power cycle Changes should be made only while the product is idle 1 2 3 4 5 BT On the control panel press OK Use the arrow buttons to select Network config and then press OK Use the arrow buttons to select CFG LINK and then press OK Use the arrow buttons to select LINK and then press OK Use the arrow buttons to select one of the following settings AUTO 10T HALF 10T FULL 100TX HALF 100TX FULL 100TX AUTO 1000TX FULL NOTE The setting must match with the network product to which you are connecting a network hub switch gateway router or computer Network configuration 41 42 Chapter5 Connectivity ENWW 6 Paper and print media e Understand paper and print media use e Supported paper and print media sizes e Custom paper sizes e Supported paper and print media types e Tray and bin capacity e Special paper or print media guidelines e Load trays e Co
7. PS fonts that are installed PCL 6 font list Prints a list of all the PCL 6 fonts that are installed Service page Prints the service report 12 Chapter2 Control panel ENWW System setup menu Use this menu to establish basic product settings The System setup menu has several sub menus Each is described in the following table Menu item Sub menu item Sub menu item Description Language Select the language for the control panel display messages and the product reports Quiet mode On Enable or disable quiet mode When quiet mode is turned on the product prints at a Off slower speed The default setting is Off Paper setup Def paper size A list of available paper sizes Select the size for printing internal reports or appears any print job that does not specify a size Def paper type A list of available papertypes Select the media type for printing internal appears reports or any print job that does not specify a type Tray n Paper type Select the default size and type for the tray from the list of available sizes and types NOTE n 1 2 or3 Paper size Paper out action Wait forever Select how the product should react when a print job requires a size or type that is not Override available or when a specified tray is empty Cancel Select Wait forever to make the product wait until you load the correct media and press OK This is the default setting Select Override to print on a differ
8. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet print supplies It s easy to return and recycle your empty HP LaserJet print cartridges free of charge with HP Planet Partners Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather than separately HP is committed to providing inventive high quality products and services that are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Please note that the cartridge will not be returned to you Thank you for being environmentally responsible NOTE Use the return label to return original HP LaserJet print cartridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanufactured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to www hp com recycle ENWW Environmental product stew
9. Push the button to open the print cartridge door and then remove the print cartridge A CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper 2 Liftthe Tray 1 roller cover grasp the jammed paper and slowly pull it out of the product 112 Chapter 10 Solve problems ENWW Replace the print cartridge and close the print cartridge door 3 Tray 2 Open the tray 1 With both hands grasp the jammed paper and slowly pull it out of the product 2 Jams 113 ENWW 3 Close the tray 4 f no jammed paper is visible in the tray area open the print cartridge door remove the print cartridge and pull down the upper media guide With both hands grasp the jammed paper and slowly pull it out of the product 114 Chapter 10 Solve problems ENWW Tray 3 Remove Tray 2 and Tray 3 1 With both hands grasp the jammed paper and slowly pull it out of the product 2 I Jl Il a iS i en j I M i NS V A Replace the trays 3 Jams 115 ENWW 4 f no jammed paper is visible in the tray area open the print cartridge door remove the print cartridge and pull down the upper media guide With both hands grasp the jammed paper and slowly pull it out of the product 5 Output bins A CAUTION To avoid damaging the product do not attempt to clear a jam in
10. Turn the product power on If the message persists contact HP support See Customer support on page 141 51 XX Error Turn off then on The product has experienced an internal hardware error Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product on If the message persists contact HP support See Customer support on page 141 55 X Error Turn off then on The product has experienced an internal error Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Customer support on page 141 57 Fan error Turn off then on The product has experienced a problem with its internal fan Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Customer support on page 141 79 Error Turn off then on The product has experienced an internal firmware
11. and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Customer support on page 141 41 3 Unexpected size in tray x The product has detected print media in the tray that does not match the configuration for Load the correct media into the tray or configure the tray for the size that you have Load SIZE the tray loaded See Load trays on page 50 Press OK 49 Error The product experienced an internal error Turn the product off wait at least 30 seconds Turn off then on and then turn the product on and wait for it to initialize 102 Chapter 10 Solve problems ENWW Control panel message Description Recommended action If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Customer support on page 141 50 X Fuser error Turn off then on The product has experienced an error with the fuser Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize Turn off the product wait at least 25 minutes and then turn on the product If you are using a surge protector remove it Plug the product directly into the wall socket
12. ii a user guide and other printed materials and iii online or electronic documentation collectively User Documentation RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA BY INSTALLING COPYING DOWNLOADING OR OTHERWISE USING THE SOFTWARE YOU AGREE TO BE BOUND BY THIS EULA IF YOU DO NOT ACCEPT THIS EULA DO NOT INSTALL DOWNLOAD OR OTHERWISE USE THE SOFTWARE IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA PLEASE RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A REFUND OF THE PURCHASE PRICE IF THE SOFTWARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT 1 THIRD PARTY SOFTWARE The Software may include in addition to HP proprietary software HP Software software under licenses from third parties Third Party Software and Third Party License Any Third Party Software is licensed to you subject to the terms and conditions of the corresponding Third Party License Generally the Third Party License is located in a file such as license txt you should contact HP support if you cannot find any Third Party License If the Third Party Licenses include licenses that provide for the availability of source code such as the GNU General Public License and the corresponding source code is not included with the Software then check the product support pages of HP s website hp com
13. print density and disable EconoMode in the printer Properties Toner specks e The media might not meet Hewlett Packard s media Ad BoGc specifications for example the media is too moist or too ie sar haar ra rough AQBbCGc ve She ee ss e The printer might need to be cleaned AaBbCc The print cartrid ight be defecti Tapes VEDO Wee e e print cartridge might be defective AaBbCc AdGBDbGc Dropouts e Asingle sheet of media might be defective Try reprinting AabbCc the job AQ RBoCc e The media moisture content is uneven or the media has moist spots on its surface Try printing with new media AabBbcc e The media lot is bad The manufacturing processes can AC BbCc cause some areas to reject toner Try a different type or I brand of media AadaBbcc e The print cartridge might be defective ENWW Solve print quality problems 119 Vertical lines The photosensitive drum inside the print cartridge has probably been scratched Install a new HP print cartridge QO 00 0 Gray background e Change the media to a lighter basis weight e Check the printer s environment Very dry low humidity conditions can increase the amount of background shading e The density setting might be too high Adjust the density setting e Install a new HP print cartridge Toner smear e lftoner smears appear on the leading edge of the media the media guides might be dirty
14. used to help find and configure Rendezvous or Bonjour network devices Used primarily by Apple Macintosh based software programs WS Discovery Allows Microsoft WS discovery protocols on the print server LLMNR TCP IP v6 Indicates whether link local multicast name resolution LLMNR requests are responded to over IPv6 NetBIOS over TCP IP Provides communication among applications on separate computers within a local area network Because the programming interface runs through TCP IP NBT each computer in the network has both a NetBIOS name and an IP address relevant to a host name even though the two names might not be the same DNS Client DNS domain name that the HP Jetdirect print server resides in for example support hp com Table 5 3 Messaging and management Service name Description HTTP hypertext transfer protocol Allows Web browsers to communicate with embedded Web server EWS embedded Web server Allows a user to manage the product through a Web browser Network configuration 37 Table 5 3 Messaging and management continued Service name Description SNMP simple network management protocol Used by network programs for product management SNMP V3 and standard MIB II Management Information Base objects are supported Web Jetadmin WJA Management application that provides controlled access to HP Jetdirect and printer features EPC HP Easy Printer Care Software 2 0
15. 1 Supported paper and print media sizes Size and dimensions Tray 1 Tray 2 Optional 500 sheet Duplexer Tray 3 Letter w vw vw w 216 x 279 mm 8 5 x 11 inches Legal vw vw w w 216 x 356 mm 8 5 x 14 inches A4 v w w v 210 x 297 mm 8 27 x 11 69 inches A5 v w w 148 x 210 mm 5 83 x 8 27 inches A6 v vc w 105 x 148 mm 4 1 x 5 8 inches B5 JIS v v v 182 x 257 mm 7 17 x 10 12 inches Executive vw vw wc 184 x 267 mm 7 24 x 10 51 inches Postcard JIS w 100 x 148 mm 3 9 x 5 8 inches Double Postcard JIS w 148 x 200 mm 5 8 x 7 9 inches 16K w 184 x 260 mm 7 2 x 10 2 inches 16K v 195 x 270 mm 7 7 x 10 6 inches 16K v 197 x 273 mm 7 8 x 10 8 inches 8 5 x 13 v w w w 216 x 330 mm 8 5 x 13 inches Envelope Commercial 10 vw 105 x 241 mm 4 13 x 9 49 inches Envelope B5 ISO v ENWW Supported paper and print media sizes 45 Table 6 1 Supported paper and print media sizes continued Size and dimensions Tray 1 Tray 2 Optional 500 sheet Duplexer Tray 3 176 x 250 mm 6 7 x 9 8 inches Envelope C5 ISO w 162 x 229 mm 6 93 x 9 84 inches Envelope DL ISO w 110 x 220 mm 4 33 x 8 66 inches Envelope Monarch vw 98 x 191 mm 3 9 x 7 5 inches Custom w 76 x 127 mm to 216 x 356 mm 3 0 x 5 0 inches to 8 5 x 14 inches Custom paper sizes This product supports a variety of custom paper sizes Sup
16. 2nd Side Click Print Follow the instructions in the pop up window that appears on the computer screen before placing the output stack in Tray 1 for printing the second half Go to the product and remove any blank paper that is in Tray 1 Insert the printed stack face up into Tray 1 with the top edge feeding into the product first You must print the second side from Tray 1 If prompted press the appropriate control panel button to continue 32 Chapter4 Use the product with Macintosh ENWW Use the Services menu If the product is connected to a network use the Services menu to obtain product and supply status information 1 On the File menu click Print 2 Open the Services menu 3 To open the embedded Web server and perform a maintenance task do the following a Select Device Maintenance b Select a task from the drop down list c Click Launch 4 Togo to various support Web sites for this device do the following a Select Services on the Web b Select Internet Services and select an option from the drop down list c Click Gol ENWW Use features in the Macintosh printer driver 33 34 Chapter4 Use the product with Macintosh ENWW 5 Connectivity e USB configuration e Network configuration ENWW 35 USB configuration The product has a Hi Speed USB 2 0 port The USB cable can be a maximum of 2 meters 6 feet long Connect the USB cable Plug the USB cable into the product Plug the other end of
17. DIMM snap into place A CAUTION Pressing the DIMM straight down will damage the contact pins ENWW Install memory 87 7 Close the access door and press firmly until it snaps into place 9 Turn the product on Check DIMM installation After installing the DIMM make sure that the installation was successful 1 Turn the product on Check that the Ready light is illuminated after the product has gone through the startup sequence If an error message appears a DIMM might have been incorrectly installed See Interpret control panel messages on page 102 2 Print a configuration page see Print the information pages on page 70 3 Check the memory section on the configuration page and compare it to the configuration page that was printed before the memory installation If the amount of memory has not increased the DIMM might not be installed correctly or the DIMM might be defective Repeat the installation procedure If necessary install a different DIMM NOTE f you installed a product language personality check the Installed Personalities and Options section on the configuration page This area should list the new product language Save resources permanent resources Utilities or jobs that you download to the product sometimes include resources for example fonts macros or patterns Resources that are internally marked as permanent remain in the product memory unti
18. HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Print cartridge limited warranty statement 137 End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT This End User License Agreement EULA is a contract between a you either an individual or the entity you represent and b Hewlett Packard Company HP that governs your use of the software product Software This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software including a license agreement in online documentation The term Software may include i associated media
19. Jetadmin is available to any client through a supported Web browser such as Microsoft Internet Explorer 6 0 for Windows or Netscape Navigator 7 1 for Linux Browse to the HP Web Jetadmin host amp NOTE Browsers must be Java enabled Browsing from an Apple PC is not supported Use security features The product supports security standards and recommended protocols that help you keep the product secure protect critical information on your network and simplify the way you monitor and maintain the product For in depth information about HP s secure imaging and printing solutions visit www hp com go secureprinting The site provides links to white papers and FAQ documents about security features Secure the embedded Web server You can configure the embedded Web server so that access to some tabs requires a password See Set or change the network password on page 39 78 Chapter 9 Manage and maintain the product ENWW Lock the product The product has a slot that you can use to attach a cable type security lock ENWW Lock the product 79 Manage supplies Using storing and monitoring the print cartridge can help ensure high quality output Supplies life For information regarding specific product yield see www hp com go learnaboutsupplies com To order supplies see Supplies and accessories on page 131 Manage the print cartridge Print cartridge storage Do not remove the print cartridge from its package unti
20. Laser statement for Finland ssssssssssssssseeeeee eene nnn 154 Substances Table Chitia recresen re aee desi eee Ede 155 ERE 157 ENWW 1 Product basics e Product comparison e Product features e Product walkaround ENWW Product comparison HP LaserJet P2050 Series models HP LaserJet P2055d printer HP LaserJet P2055dn printer HP LaserJet P2055x printer CE457A CE459A CE460A e Prints up to 35 pages per minute ppm Has the same features as the HP LaserJet Has the same features as the HP LaserJet on Letter size paper and 33 ppm on A4 P2055d model printer plus the following P2055dn model printer plus the following size paper e HP Jetdirect Standard Gigabit Ethernet e Additional 500 sheet tray Tray 3 e Contains 64 megabytes MB of random embedded print server access memory RAM and is expandable to 320 MB e Contains 128 MB RAM and is expandable to 384 MB e HP print cartridge rated for up to 2 300 pages e Tray 1 holds up to 50 sheets e Tray 2 holds up to 250 sheets e X 125 sheet face down output bin e Straight through output path e 2 ine control panel display e Hi speed USB 2 0 port e One open dual inline memory module DIMM slot 2 Chapter 1 Product basics ENWW Product features Feature Description Performance 600 MHz processor User interface 2 line display HP ToolboxFX software a Web based status and problem solving tool
21. Use this option when you are using the PostScript print personality When the Print PostScript error option is turned on the PostScript error page automatically prints when PostScript errors occur amp NOTE You must click Apply before your changes take effect Print quality Use the HP ToolboxFX print quality options to improve the appearance of print jobs These are the same options that are available on the product control panel For more information see Use the control panel menus on page 11 The four options provided for controlling print quality are resolution REt Resolution Enhancement technology print density and EconoMode e Resolution Select 600 resolution for average print jobs and Fast Res 1200 for higher quality print jobs Select ProRes 1200 for the highest quality print job but a longer printing time e REt You can turn on REt which HP provides for improved print quality e Print density For increased print density select a higher number For decreased print density select a lower number e EconoMode Turn EconoMode on when you are printing average print jobs EconoMode is a feature that allows the product to use less toner per page Selecting this option might extend the ENWW Use the HP ToolboxFX software 75 life of the toner supply and might reduce cost per page However it will also reduce print quality The printed image is lighter but it is adequate for printing drafts or proofs HP does no
22. Windows and Macintosh printer drivers Embedded Web server to access support and order supplies for network connected models only Printer drivers HP PCL 5 Universal Print Driver for Windows HP UPD PCL 5 available for download from the Web HP PCL 6 HP postscript emulation Universal Print Driver for Windows HP UPD PS available for download from the Web XPS XML Paper Specification Driver available for download from the Web Resolution e FastRes 1200 produces 1200 dots per inch dpi print quality for fast high quality printing of business text and graphics e ProRes 1200 produces 1200 dpi printing for the best quality in line art and graphic images e X600 dpi provides the fastest printing Fonts e 45internal scalable fonts available for PCL and 35 for HP UPD postscript emulation 80 device matching screen fonts in TrueType format available with the software solution Accessories HP 500 sheet input tray HP Jetdirect external print server Connectivity Hi Speed USB 2 0 connection RJ 45 network connection network models only Supplies The supplies status page contains information about toner level page count and approximate pages remaining The product checks for an authentic HP print cartridge at installation Integration with HP Sure Supply Web site for easy replacement cartridge reordering Supported operating systems Microsoft Windows 2000 Windows Server 2003 Wind
23. Wipe the media guides with a dry lint free cloth e Check the media type and quality e Thefusertemperature might be too low In your printer driver make sure the appropriate media type is selected e Tryinstalling a new HP print cartridge Loose toner e The fuser temperature might be too low In your printer Aa B LEC driver make sure the appropriate media type is selected KA BoCc e Clean the inside of the printer AaBbCc e Check the media type and quality AaBbCc e In your printer driver make sure the appropriate media type is selected AaBbCc e Plugthe printer directly into an AC outlet instead of into a power strip 120 Chapter 10 Solve problems ENWW Vertical repetitive defects e The print cartridge might be damaged If a repetitive mark Aa Boc occurs at the same spot on the page install a new HP print cartridge AaBbCc a e Theinternal parts might have toner on them If the defects Aa Bbc occur on the back of the page the problem will probably correct itself after a few more printed pages AaBbCc e n your printer driver make sure the appropriate media Aa B bc type is selected Misformed characters e If characters are improperly formed producing hollow ZNaBDbcc images the media stock might be too slick Try a different AaBbCoS media AGBP e f characters are improperly formed producing a wavy AaBLC GS effect the printer might need service Print a con
24. a name for the preset These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print Mac OS X V10 3 or Mac OS X V10 4 1 2 3 From the Apple menu click System Preferences and then Print amp Fax Click Printer Setup Click the Installable Options menu Mac OS X V10 5 1 From the Apple menu click System Preferences and then Print amp Fax Click Options amp Supplies Click the Driver menu Select the driver from the list and configure the installed options Supported utilities for Macintosh Embedded Web server The device is equipped with an embedded Web server which provides access to information about device and network activities This information appears in a Web browser such as Microsoft Internet Explorer Netscape Navigator Apple Safari or Firefox The embedded Web server resides on the device It is not loaded on a network server The embedded Web server provides an interface to the device that anyone who has a network connected computer and a standard Web browser can use No special software is installed or configured but you must have a supported Web browser on your computer To gain access to the embedded Web server type the IP address for the device in the address line of the browser To find the IP address print a configuration page For more information about printing a configuration p
25. bond Labels Maximum 0 23 mm 0 009 inch Maximum stack height 5 mm thick 0 3 inch Transparencies Minimum 0 13 mm 0 005 inch Maximum stack height 5 mm thick 0 3 inch Tray 2 Paper Range Equivalent to 250 sheets of 75 g m 20 Ib bond 60 g m 16 Ib bond to 135 g m 36 Ib bond Maximum stack height for A6 paper 15 mm 0 59 inch Transparencies Minimum 0 13 mm 0 005 inch Maximum stack height 26 mm thick 1 0 inch Optional 500 sheet Tray 3 Paper Range Equivalent to 500 sheets of 75 g m 20 Ib bond 60 g m 16 Ib bond to 135 g m 36 Ib bond Maximum stack height for A6 paper 40 mm 1 6 inches Transparencies Minimum 0 13 mm 0 005 inch Maximum stack height 54 mm thick 2 1 inches Standard top bin Paper Up to 125 sheets of 75 g m 20 Ib bond 48 Chapter6 Paper and print media ENWW Special paper or print media guidelines ENWW This product supports printing on special media Use the following guidelines to obtain satisfactory results When using special paper or print media be sure to set the type and size in your print driver to obtain the best print results CAUTION HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots HP laser paper is designed to withstand this extreme heat Using inkjet paper not designed for this technology could damage your printer Media type Do not Envelopes Store envelopes flat Use envelopes where the seam exten
26. charged normal pickup rates Information subject to change without notice Non U S returns To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new product supply item or visit www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain added mercury This HP product does not contain a battery 150 Appendix D Regulatory information ENWW Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop
27. ee a E noo eee nor Meera re erent 112 TRAY c r M 113 MAYOR cete M tite a en ta ota Est ute E Ee 115 Q tp t BINS e EE 116 Solve print quality problems snsd ioar aa aaa aaa anaa a nene aa 118 Print quality problems associated with paper sssssssssssseee 118 Print quality problems associated with the environment sssssssess 118 Print quality problems associated with jams ssssss nme 118 Image detect examples 9 DSL Ue Re pre p e apri RE e ab npud 119 Light print or faded 2 2 riae peine aene Lente ML ee ce Dee tu Dd 119 TOMER SPECKS AM 119 Dropouts sa pc 119 MINIMI I E 120 Gray background oti ti i RE Rr detects 120 eI LL DDR 120 eae 120 Vertical repetitive defects sesssssssssssssssseeeeeen nenne 121 Misformed characters tete dee eatem tee cen e ue did x dre QN Rad 121 Page SKOW M 121 C r or WAVE soni enna a aa e e N TEE E EA R eae 121 Wrinkles r creases ese rrt erano Pre et ae MERI Y RAM aaa aaa aAA 122 Toner scatter outline sss nennen 122 Solve performance problems 2 cccccceecececeeeeeeeeeeee a a a aia aaa a 123 Solve connectivity problems sssssssesssseenee eene nennen enne nnne nennen nnne nennen enne 124 Solve direct connect problems sssssssssssssseeeeeemeer emere 124 Solve network problemi n tet t iere ee eu EPI ena
28. error Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Customer support on page 141 ENWW Interpret control panel messages 103 Control panel message Description Recommended action 79 Service error Turn off then on An incompatible DIMM is installed 1 Turn the product power off 2 Install a DIMM that the product supports See Supplies and accessories on page 131 for a list of supported DIMMs See Install memory on page 85 for DIMM installation instructions 3 Turn the product on If the message persists contact HP support See Customer support on page 141 Device error Press OK An internal error occurred Press OK to resume the job Door open Genuine HP supply installed The product door is open A genuine HP supply was installed This message will appear briefly after the supply is installed and then be replaced by the message Ready Close the door No action necessary Install black cartridge The cartridge is either not installed or not correctly installed in the product Install the print cartridge See Change the print cartridge on page 83 Load paper The product is out of paper Load pape
29. for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used 140 Appendix B Service and support ENWW Customer support Get telephone support free during your warranty period for Country region phone numbers are on the flyer that was in the your country region box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support www hp com support ljp2050series Get support for products used with a Macintosh computer www hp com go macosx Download software util
30. go ljp2050 regulatory for current information Operating environment Table C 3 Necessary conditions Environmental condition Printing Storage standby Temperature product and print 7 5 to 32 5 C 45 5 to 90 5 F 0 to 35 C 32 to 95 F cartridge Relative humidity 10 to 80 10 to 90 146 Appendix C Specifications ENWW D Regulatory information e FCC regulations e Environmental product stewardship program e Declaration of conformity e Safety statements ENWW 147 FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an ou
31. is non HP HP will help determine if the cartridge is genuine and take steps to resolve the problem 80 Chapter9 Manage and maintain the product ENWW Your print cartridge might not be a genuine HP print cartridge if you notice the following e You are experiencing a high number of problems with the print cartridge e The cartridge does not look like it usually does for example the orange pull tab is missing or the packaging differs from HP packaging ENWW Manage supplies 81 Replace supplies and parts Supply replacement guidelines Keep the following guidelines in mind when setting up the product e Sufficient space is required above and in the front of the product for removing supplies e The product should be located on a flat sturdy surface amp NOTE Hewlett Packard recommends the use of HP supplies in this product Use of non HP supplies can cause problems requiring service that is not covered by the HP warranty or service agreements Redistribute toner When toner is low faded or light areas appear on the printed page You might be able to temporarily improve print quality by redistributing the toner 1 Push the button to open the print cartridge door and then remove the print cartridge 2 A CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 82 Chapter9 Manage and maintain the product ENWW 3 R
32. it moves Press OK to clear the message through the product Press OK Non HP supply installed A non HP supply is installed If you believe you purchased an HP supply go to www hp com go anticounterfeit 104 Chapter 10 Solve problems ENWW Control panel message Description Recommended action Service or repairs that are required as a result of using non HP supplies are not covered under HP warranty Order black cartridge The print cartridge is nearing the end of its Order a new print cartridge You can continue useful life printing with the current print cartridge until Ready redistributing the toner no longer yields acceptable print quality See Supplies and accessories on page 131 for more information Output bin full The output bin is full Remove all paper from the bin Remove all paper from bin Rear door open The product rear door is open Close the door Remove shipping lock from black A print cartridge shipping lock is installed Be sure that the print cartridge shipping lock cartridge has been removed Used cartridge in use A refilled print cartridge was detected and No action necessary accepted Used cartridge installed A refilled print cartridge is installed Press OK to continue To accept press OK ENWW Interpret control panel messages 105 Jams Common causes of jams Many jams are caused by using paper that does not meet HP specifications For complete paper
33. media This reduces jams by preventing multiple sheets of media from feeding through the printer at one time Load A6 size paper When loading A6 size paper adjust the length by sliding forward only the center panel of the rear media guide 52 Chapter6 Paper and print media ENWW Manual feed ENWW You can use manual feed when printing mixed media For example you can use manual feed to print an envelope then a letter then an envelope and so on Load envelopes in Tray 1 and load letterhead into Tray 2 To print using manual feed open the printer Properties or Printer Setup and then select Manual Feed tray 1 from the Source Tray drop down list After you have enabled manual feed press the OK button to print Loadtrays 53 Configure trays 1 2 3 4 5 6 7 Press OK Press the down arrow V to select System setup and then press OK Press the down arrow V to select Paper setup and then press OK Press the down arrow V to select the desired tray and then press OK Press the down arrow V to select Paper type or Paper size and then press OK Press the down arrow to select the size or type Press OK to save the settings 54 Chapter6 Paper and print media ENWW Use paper output options The product has two output locations the top standard output bin and the straight through paper path rear output Print to the top standard output bin The top output bin collects paper face dow
34. necessary A CAUTION Do not use ammonia based cleaners on or around the printer During the printing process paper toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing and paper jams To correct and prevent these types of problems you can clean the print cartridge area and the printer media path Clean the print cartridge area You do not need to clean the print cartridge area often However cleaning this area can improve the quality of your printed sheets A WARNING To avoid injury turn the product off disconnect the power cord and wait for the product to cool before cleaning it 1 Open the print cartridge door and then remove the print cartridge A CAUTION Do not touch the black sponge transfer roller inside the product Doing so can damage the product CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper 2 With a dry lint free cloth wipe any residue from the media path area and the print cartridge cavity 90 Chapter 9 Manage and maintain the product ENWW 3 Replace the print cartridge and close the print cartridge door Clean the paper path During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing This pro
35. paper Push the lever in A4 size paper Pull the lever out 2 In the printer driver click Print on both sides ENWW Use features in the Windows printer driver 65 How dol Steps to perform 3 In the Booklet layout drop down list click Left binding or Right binding The Pages per sheet option automatically changes to 2 pages per sheet 4 Click the OK button to print the job Print multiple pages per sheet 8 Select the number of pages per sheet from the Pages per sheet drop down list b Select the correct options for Print page borders Page order and Orientation Select page orientation a In the Orientation area click Portrait or Landscape b To print the page image upside down click Rotate by 180 degrees Obtain support and product status information To perform the following tasks open the printer driver and click the Services tab How dol Steps to perform Obtain support information for the product and order supplies In the Internet Services drop down list select a support online option and click Go Check the status of the product including the level of supplies Click the Device and Supplies Status icon The Device Status page of the HP embedded Web server opens 66 Chapter8 Print tasks ENWW Set advanced printing options ENWW To perform the following tasks open the printer driver and click the Advanced tab How dol Steps to perform Select ad
36. te E Ue e Oo ERE Eee M Ec doceas 22 Change printer driver settings for Windows ssssesssnn eene nnns 23 Software installation types for Windows sssssseeeee eene nennen enne 24 Remove software for WIndOWS cii cipere eiie pott desse dns cd ea ded da mE E made Teide 24 Supported utilities for WindOws eeeessesessssssssssesennennnnnnn nnne nennen nnn rante nnns nnns 25 FIP TOOIDOXKEX See Em 25 Supported network utilities for Windows ssssseseeeeeenneneennennnnnennemnennnenenn nnn nnne nennen 26 HP Web Jetadmlin oii ceto tir a nas e etes a a e aai iaiia 26 Embedded Web server ede ec e da a e o nt rs ode ci ela uda 26 Software for other operating systems ssssssssssssseeene eene eene mne ener nnns 26 iii 4 Use the product with Macintosh Software for Macintosh ssssssssssssssssssseseeeeenne n eene e nnne nennen nennen tren ense nennen rese nnne 28 Supported operating systems for Macintosh eeeeeeceeeceeceeeceeecaeeceeeceeeeeeeeeeeeeeeess 28 Supported printer drivers for Macintosh c cccececcceccecceeeeceeeceeseessesesesaeaeaeaeaeeeenenseseeees 28 Remove software from Macintosh operating systems esesseee 28 Priority for print settings for Macintosh ssssssssenmm eem 28 Change printer driver settings for Macintosh ssssseenn en 29 Supported utilities for
37. the File menu in the software program click Print Select the printer and then click Properties or Preferences Get help for any printing option Click the symbol in the upper right corner ofthe printer driver and then click any item in the printer driver A pop up message displays that provides information about the item Or click Help to open the online Help Use printing shortcuts To perform the following tasks open the printer driver and click the Printing Shortcuts tab amp NOTE In previous HP printer drivers this feature was called Quick Sets How dol Steps to perform Use a printing shortcut Select one of the shortcuts and then click OK to print the job with the predefined settings Create a custom printing shortcut a Select an existing shortcut as a base b Select the print options for the new shortcut c Click Save As type a name for the shortcut and click OK ENWW Use features in the Windows printer driver 63 Set paper and quality options To perform the following tasks open the printer driver and click the Paper Quality tab How dol Steps to perform Select a page size Select a size from the Paper size drop down list Select a custom page size 8 Click Custom The Custom Paper Size dialog box opens b Type a name for the custom size specify the dimensions and click OK Select a paper source Select a tray from the Paper source drop down list Selec
38. the USB cable into the computer 1 Type B USB port 2 Type B USB connector 36 Chapter5 Connectivity ENWW Network configuration You might need to configure certain network parameters on the product You can configure these parameters from the control panel the embedded Web server or for most networks from the HP Web Jetadmin software Supported network protocols ENWW The product supports the TCP IP network protocol It is the most widely used and accepted networking protocol Many networking services utilize this protocol This product also supports IPv4 and IPv6 The following tables list the networking services protocols that are supported on the product Table 5 1 Printing Service name Description port9100 Direct Mode The default TCP IP printing port on the HP Jetdirect print Server accessed by software such as HP Standard Port Line printer daemon LPD LPD provides line printer spooling services for TCP IP systems Use LPD services on the HP Jetdirect print server WS Print Use the Microsoft Web Services for Devices WSD Print services supported on the HP Jetdirect print server Table 5 2 Network product discovery Service name Description SLP Service Location Protocol Device Discovery Protocol used to help find and configure network devices Used primarily by Microsoft based software programs mDNS multicast Domain Name Service also known as Device Discovery Protocol
39. 1000 Mbps full duplex operation Network config menu 17 18 Chapter2 Control panel ENWW 3 Software for Windows e Supported operating systems for Windows e Supported printer drivers for Windows e HP Universal Print Driver UPD e Priority for print settings e Change printer driver settings for Windows e Software installation types for Windows e Remove software for Windows e Supported utilities for Windows e Supported network utilities for Windows e Software for other operating systems ENWW Supported operating systems for Windows The product supports the following Windows operating systems e Windows XP 32 bit and 64 bit e Windows Server 2003 32 bit and 64 bit e Windows 2000 driver only e Windows Vista 32 bit and 64 bit Supported printer drivers for Windows e HP PCL 5 Universal Print Driver HP UPD PCL 5 available for download from the Web e HP PCL 6 on the product CD e HP postscript emulation Universal Print Driver HP UPD PS available for download from the Web e XPS XML Paper Specification driver available for download from the Web The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons checkboxes and drop down lists that are in the printer driver NOTE For more information about the UPD see www hp com go upd 20 Chapter3 Software for Windows ENWW HP Universal Print Driver UPD The HP Un
40. 132 universal print driver 21 116 weekly on site service 142 paper pickup Tray 1 92 weight product 146 paper pickup Tray 2 95 Windows USB cables 123 driver settings 23 Troubleshooting tab drivers supported 20 HP ToolboxFX settings 76 software for 25 two sided printing supported operating Windows 65 systems 20 types media universal print driver 21 HP ToolboxFX settings 76 U uninstalling Macintosh software 28 uninstalling Windows software 24 universal print driver 21 UNIX software 26 usage page 12 USB cable partnumber 133 USB port connecting 36 problem solving Macintosh 128 speed settings 15 supported 3 troubleshooting 123 WwW warranty customer self repair 140 extended 143 license 138 162 Index ENWW 2008 Hewlett Packard Development Company L P www hp com CE457 90902
41. 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR22 2005 EN 55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC and carries the CE Marking C accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the marketing name or the product number s Boise Idaho USA October 22 2007 For regulatory topics only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 http www hp com go certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Bo
42. Ai program click Print 2 Select the driver and then click Properties or Preferences The steps can vary this procedure is most common Windows XP and Windows Server 2003 using the default Start menu view Click Start and then click Printers and Faxes Of Windows 2000 Windows XP and Windows Server 2003 using the Classic Start menu view Click Start click Settings and then click Printers Or Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer Right click the driver icon and then select Printing Preferences io Windows XP and Windows Server 2003 using the default Start menu view Click Start and then click Printers and Faxes Or Windows 2000 Windows XP and Windows Server 2003 using the Classic Start menu view Click Start click Settings and then click Printers Or Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer Right click the driver icon and then select Properties Click the Device Settings tab ENWW Change printer driver settings for Windows 23 Software installation types for Windows You can choose from the following types of software installations e Basic Installation Recommended Installs the minimum set of drivers and software This installation type is recommended for network installations e Full Installation Installs th
43. Automatic configuration 1 On the control panel press OK 2 Use the arrow buttons to select Network config and then press OK 3 Use the arrow buttons to select either BOOTP or DHCP and then press OK 4 Use the arrow buttons to select Yes and then press OK It may take several minutes before the automatic IP address is ready for use 5 Use the Back or Cancel button to leave the Network config menu NOTE Specific automatic IP modes such as BOOTP DHCP or AutolP can be changed by using the embedded Web server or HP ToolboxFX only If AutolP is disabled HP default IP 192 0 0 192 will automatically be enabled Manual configuration 1 On the control panel press OK Use the arrow buttons to select Network config and then press OK Use the arrow buttons to select CFG TCP IP and then press OK Use the arrow buttons to select BOOTP make sure the value is No and then press OK Use the arrow buttons to select DHCP make sure the value is No and then press OK Use the arrow buttons to select IP BYTE 1 and then press OK Use the arrow buttons to change the value of IP BYTE 1 and then press OK o w oO U dE Je Repeat steps 6 and 7 for IP BYTE 2 IP BYTE 3 and IP BYTE 4 Also repeat steps 6 and 7 for the Subnet Mask SM BYTE 1 SM BYTE 2 SM BYTE 3 SM BYTE 4 and Default Gateway GW BYTE 1 GW BYTE 2 GW BYTE 3 GW BYTE 4 9 Use the Back or Cancel button to leave the Network config menu IPv4 and IPv6 settings
44. EPC 2 0 provides HP Web Jetadmin type functions for small and micro businesses with up to 15 HP LaserJet products EPC 2 0 delivers effortless laser printer upkeep and protection for your printing investment as well as simple consolidated supplies replenishment Table 5 4 IP addressing Service name Description DHCP dynamic host configuration protocol For Automatic IP address assignment DHCP server provides the product with an IP address Generally requires no user intervention for product to obtain IP address from a DHCP server BOOTP bootstrap protocol For Automatic IP address assignment BOOTP server provides the product with an IP address Requires administrator to input the product MAC hardware address on BOOTP server in order for product to obtain an IP address from that server Auto IP For Automatic IP address assignment If neither a DHCP server nor a BOOTP server is present this service allows the product to generate a unique IP address Manual IP Manually configure the IP address on the print server using the printer control panel or the embedded Web server Telnet Set configuration parameters by using the default IP address to create a Telnet connection from your system to the HP Jetdirect print server Once configured the print server saves the configuration when turned off and then turned on RARP You can configure the print server to use RARP on UNIX and Linux systems Use RARP to answer the p
45. ERE RUN BER LR ARRA PERI 124 Solve common Windows problems ssssssssssssssssseeeeeeer ere rennen AEAEE nenne eren nrnn nnne 126 Solve common Macintosh problems ceccccccccecceeeeeeeeeeseceqeaaaaaecaeeeeeeeeeeeeeeeseeseesecceiscascaeeaeeeeeees 127 Solve Linicptroblemis us ciu et emt Ree euin aate ue veu d e ned dU Re d p pue dae edet ud 129 Appendix A Supplies and accessories ENWW vii Order parts accessories and supplies ssssssssssssssssseseeeenene nemen 132 Order directly from HP rennen enne nennen erre nnns enis 132 Order through service or support providers sssseseeeeeeeeennennnnne 132 Order directly through the HP ToolboxFX software ssssssssssssssseeeee 132 Part numbers eer ei Ra Re OX CORNEA E S RENTRER ERROR ET eaaaneannnessaaaaeuadnsdinededdsanadsaue iue aede ERR EAE 133 Paper handling accessories cccceeeeeeeeeeeeeeee eee eee eeaaaeaaecaaecaeeaeeeeeeeeeeeeeeeeeeteteeteeteees 133 Print cartridges 00 sse nnne nennen een enne en nennen ens 133 Aue M 133 Cables and Interfaces eee tet eet ett me dade e pub dude nnde dede ta du dne uo 133 Appendix B Service and support Hewlett Packard limited warranty statement sssssssssssse eene eee nnns 136 Print cartridge limited warranty statement sssssssseene eene nnne 137 End User License Agreetrien
46. HP LaserJet P2050 Series Printer User Guide HP LaserJet P2050 Series Printer User Guide Copyright and License 2008 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CE457 90902 Edition 2 10 2008 Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated Intel Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows and Windows XP are U S registered trademarks of Microsoft Corporation Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries UNIX is a registered trademark of The Open Group ENERGY STAR and the ENERGY STAR mark are registered U S marks Table of contents 1 Product basics Prod ct comparison de n RR aa aa a aaia e n RR ORAN Vc diet RE e ERN RAE RA TER ATA aA TEE hee 2 HP LaserJet P2050 Series models
47. Macintosh eessssssssssseseeenenenennnnennnnnnn nennen 29 Embedded Web Server ar tote tete e e e ox e RR E XR S 29 Use features in the Macintosh printer driver sssssssssssssseeem eene 30 giis U U 30 Create and use printing presets in Macintosh ssssssssssss 30 Resize documents or print on a custom paper size seeesessssss 30 Printa cover paga E 30 Use wWatermarkKS cecinere er eei ERE EO e ThE ERR ER TR ee aaa danadana dinni 31 Print multiple pages on one sheet of paper in Macintosh 31 Print on both sides of the page sssss een 32 Use the Services menu c cccccccccecceeeeeeeeeeeeeeeceeeeaaeeaaeeaeceeeceeeeeeeeeeeeeeeeeeeeeees 33 5 Connectivity USB eerie 36 Connect the USB cable teeth IER SERI ERRRR DR NRER ERAN E DN SERA ARR ER TRE NRMR RARE TEN NRRR 36 Network configuration 00 eee cere tr tenn nn eene eee enne en nennen eer AAE Eira nennen nnne nnns 37 Supported network protocols sssssssssssssssssseee enne eeneerrrrnnnnnnn nns 37 Install the product on a network ssssssssssssssesssee nennen nere enne nnne 38 Configure the network product sssssssseeee nennen nnne enne nnne nnns 39 View or change net
48. See Print the information pages on page 70 If the product is connected to a network an HP Jetdirect page also prints a Ifthe pages do not print check that at least one tray contains paper b Ifthe page jams in the product see Clear jams on page 107 If the configuration page prints check the following items a Ifthe page does not print correctly the problem is with the product hardware Contact HP Customer Care b Ifthe page prints correctly then the product hardware is working The problem is with the computer you are using with the printer driver or with the program Select one of the following options Windows Click Start click Settings and then click Printers or Printers and Faxes Double click the name of the product Or Mac OS X Open Print Center or Printer Setup Utility and double click the line for the product 100 Chapter 10 Solve problems ENWW Verify that you have installed the printer driver for this product Check the program to make sure that you are using the printer driver for this product Print a short document from a different program that has worked in the past If this solution works then the problem is with the program you are using If this solution does not work the document does not print complete these steps a Try printing the job from another computer that has the product software installed b If you connected the product to the network connect the product directly to a comput
49. a conflict between this EULA and such other terms the other terms will prevail 4 TRANSFER a Third Party Transfer The initial end user of the HP Software may make a one time transfer of the HP Software to another end user Any transfer will include all component parts media User Documentation this EULA and if applicable the Certificate of Authenticity The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred 138 Appendix B Service and support ENWW Software will agree to this EULA Upon transfer of the HP Software your license is automatically terminated b Restrictions You may not rent lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use You may not sublicense assign or otherwise transfer the HP Software except as expressly provided in this EULA 5 PROPRIETARY RIGHTS All intellectual property rights in the Software and User Documentation are owned by HP or its suppliers and are protected by law including applicable copyright trade secret patent and trademark laws You will not remove any product identification copyright notice or proprietary restriction from the Software 6 LIMITATION ON REVERSE ENGINEERING You may not reverse engineer decompile or disassemble the HP Software except and only to the extent that the right to do so is allowed under applicable law 7 CONSENT TO USE OF DATA HP and its a
50. about HP ToolboxFX software see Use the HP ToolboxFX software on page 71 132 Appendix A Supplies and accessories ENWW Part numbers The following list of accessories was current at the time of printing Ordering information and availability of the accessories might change during the life of the product Paper handling accessories Item Description Part number Optional 500 sheet tray and feeder unit Optional tray to increase paper capacity CE464A Print cartridges Item Description Part number HP LaserJet print cartridge Standard capacity cartridge CE505A High capacity cartridge CE505X Memory Item Description Part number 44 x 32 pin DDR2 memory DIMM dual 32 MB CB420A inline memory module 64 MB CB421A Boosts the ability of the product to handle large or complex print jobs 128 MB CB422A 256 MB CB423A Cables and interfaces Item Description Part number HP Jetdirect external print server HP Jetdirect en1700 J7942G accessories HP Jetdirect en3700 J7942G HP Jetdirect ew2400 USB wireless print J7951G server HP Jetdirect 175x J6035G HP USB network print adapter Q6275A worldwide HP wireless printing upgrade kit Q6236A North America Q6259A Europe Middle East Africa and Asia Pacific countries regions USB cable 2 meter A to B cable C6518A U ie A 2 c 3 o D o Co Co ENWW 134 Appendix A Supplies and accessories ENWW B Service and support e Hewle
51. ade amp NOTE The names of commands and dialog boxes might vary depending on your software program e Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here override settings changed anywhere else e Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box e Printer Properties dialog box printer driver Click Properties in the Print dialog box to open the printer driver Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software e Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes e Printer control panel settings Settings changed at the printer control panel have a lower priority than changes made anywhere else 22 Chapter3 Software for Windows ENWW Change printer driver settings for Windows Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1 On the File menu in the software
52. again Wait until the page completely settles in the output bin before removing it The paper is in poor condition Replace the paper The internal rollers from the tray are not picking up the paper Remove the top sheet of paper If the paper is too heavy it might not be picked from the tray The paper has rough or jagged edges Replace the paper The paper is perforated or embossed Perforated or embossed paper does not separate easily Feed single sheets from Tray 1 Product supply items have reached the end of their useful life Check the product control panel for messages prompting you to replace supplies or print a supplies status page to verify the remaining life of the supplies See Print the information pages on page 70 Paper was not stored correctly Replace the paper in the trays Paper should be stored in the original packaging in a controlled environment If the product continues to jam contact HP Customer Support or your authorized HP service provider 106 Chapter 10 Solve problems ENWW Jam locations Jams can occur at the following locations in the product E 1 Internal areas 2 Input trays 3 Output bins Clear jams When clearing jams be careful notto tear jammed paper If a small piece of paper remains in the product it could cause additional jams A CAUTION Before clearing jams turn the product off and disconnect the power co
53. age see Print the information pages on page 70 For a complete explanation of the features and functionality of the embedded Web server see Embedded Web server on page 77 ENWW Software for Macintosh 29 Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse Create a printing preset 1 On the File menu click Print 2 Select the driver 3 Select the print settings 4 Inthe Presets box click Save As and type a name for the preset 5 Click OK Use printing presets 1 On the File menu click Print 2 Select the driver 3 In the Presets box select the printing preset that you want to use amp NOTE To use printer driver default settings select Standard Resize documents or print on a custom paper size You can scale a document to fit on a different size of paper 1 On the File menu click Print 2 Open the Paper Handling menu 3 In the area for Destination Paper Size select Scale to fit paper size and then select the size from the drop down list 4 Ifyou want to use only paper that is smaller than the document select Scale down only Print a cover page You can print a separate cover page for your document that includes a message such as Confidential 1 On the File menu click Print 2 Select the driver 3 Open the Cover Page menu and then select whether to p
54. and in the right place If the problem continues try a different cable or ports on the hub or transceiver The amber activity light and the green link status light next to the port connection on the back of the product should be lit 3 Are the link speed and duplex settings set correctly Hewlett Packard recommends leaving this setting in automatic mode the default setting See Link speed setting on page 41 4 Can you ping the product Use the command prompt to ping the product from your computer For example ping 192 168 45 39 Ensure that the ping displays round trip times If you are able to ping the product verify that the IP address configuration for the product is correct on the computer If it is correct delete and then add the product again If the ping command failed verify that the network hubs are on and then verify that the network settings the product and the computer are all configured for the same network 5 Have any software applications been added to the network Make sure they are compatible and that they are installed correctly with the correct printer drivers 6 Are other users able to print The problem may be workstation specific Check the workstation network drivers printer drivers and redirection capture in Novell NetWare 7 If other users are able to print are they using the same network operating system 124 Chapter 10 Solve problems ENWW ENWW Check your system for proper network opera
55. and it should be installed only on the network administrator s computer To download a current version of HP Web Jetadmin and for the latest list of supported host systems visit www hp com go webjetadmin When installed on a host server a Windows client can gain access to HP Web Jetadmin by using a supported Web browser such as Microsoft Internet Explorer 4 x or Netscape Navigator 4 x or later by navigating to the HP Web Jetadmin host Embedded Web server The device is equipped with an embedded Web server which provides access to information about device and network activities This information appears in a Web browser such as Microsoft Internet Explorer Netscape Navigator Apple Safari or Firefox The embedded Web server resides on the device It is not loaded on a network server The embedded Web server provides an interface to the device that anyone who has a network connected computer and a standard Web browser can use No special software is installed or configured but you must have a supported Web browser on your computer To gain access to the embedded Web server type the IP address for the device in the address line of the browser To find the IP address print a configuration page For more information about printing a configuration page see Print the information pages on page 70 For a complete explanation of the features and functionality of the embedded Web server see Embedded Web server on page 77 Softwar
56. ardship program 149 Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns more than one cartridge 1 Package each HP LaserJet print cartridge in its original box and bag 2 Tape the boxes together using strapping or packaging tape The package can weigh up to 31 kg 70 Ib 3 Use a single pre paid shipping label OR 1 Use your own suitable box or request a free bulk collection box from www hp com recycle or 1 800 340 2445 holds up to 31 kg 70 Ib of HP LaserJet print cartridges 2 Use a single pre paid shipping label Single returns 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box Shipping For all HP LaserJet print cartridge recycling returns give the package to UPS during your next delivery or pickup or take it to an authorized UPS drop off center For the location of your local UPS drop off center call 1 800 PICKUPS or visit www ups com If you are returning via USPS label give the package to a U S Postal Service carrier or drop off at a U S Postal Service Office For more information or to order additional labels or boxes for bulk returns visit www hp com recycle or call 1 800 340 2445 Requested UPS pickup will be
57. as never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 136 Appendix B Service and support ENWW Print cartridge limited warranty statement ENWW This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact
58. ation pages e Use the HP ToolboxFX software e Manage a network product e Lock the product e Manage supplies e Replace supplies and parts e Install memory e Clean the product 69 Print the information pages From the product control panel you can print information pages that give details about the product and its current configuration using the Reports menu Name of report Description Demo page Prints a page that demonstrates print quality Menu structure Prints the control panel menu map that shows the layout and current settings for the control panel menu items Config report Prints the current product configuration Supplies status Prints a supplies status page that shows the supplies levels for the product an approximate number of pages remaining cartridge usage information the serial number a page count and ordering information when available Network Report Prints a list of all product network settings Usage Page Prints a page that shows a count of all paper sizes that have passed through the product lists whether they were one sided or two sided and shows a page count PCL Font List Prints a PCL font list that shows all the PCL fonts that are currently available to the product PS font list Prints a PS font list that shows all the PS fonts that are currently available to the product PCL 6 Font List Prints a list of all the PCL6 fonts that are installed Serv
59. cable Other devices are running on your computer The product might not share a USB port If you have an external hard drive or network switchbox that is connected to the same port as the product the other device might be interfering To connect and use the product you must disconnect the other device or you must use two USB ports on the computer Solve performance problems 123 Solve connectivity problems Solve direct connect problems If you have connected the product directly to a computer check the cable e Verify that the cable is connected to the computer and to the product e Verify that the cable is not longer than 2 meters 6 feet Replace the cable if necessary e Verify that the cable is working correctly by connecting it to another product Replace the cable if necessary Solve network problems Check the following items to verify that the product is communicating with the network Before beginning print a configuration page See Print the information pages on page 70 1 Are there any physical connection problems between the workstation or file server and the product Verify that the network cabling connections and router configurations are correct Verify that the network cable lengths meet network specifications 2 Are your network cables connected properly Make sure that the product is attached to the network using the appropriate port and cable Check each cable connection to make sure it is secure
60. ci a EA nennen nnns 89 Clean the Product TEE 90 Clean the print cartridge area ssssssssssseenne eee mnes 90 Clean the paper path ccccccececceceececceeeeceaeeaeceeeeeeeeeeeeeeceaaaeaaaeeaaeeaeeeeeeeeeeseeeeeeeeeneeeeeeees 91 Clean the Tray 1 pickup roller ierosina aAa aa nennen nnns 92 Clean the Tray 2 pickup roller sssssssssssssseeememIrmrmnn 95 10 Solve problems Solve general problems ee nnn enne 100 Troubleshooting checklist 2 ac ette pese qain ze eee URB ERA EE RN e RARE Nu RE 100 vi ENWW Factors that affect product performance sssssssssssssssssse ttnnt Ennn Ennn 101 Restore TACOLry E e 101 Interpret control panel messages 2 cceececcee cee eee cette eeeeceeeeaaeeeceeeeeeeeeeeesageceaceeeeeeeeeeeeeeeeeeesnaeees 102 Control panel messages sssssssssseeeene ener nennen nennen enne 102 NEUEM M 106 Common causes of Jam ooa cet pec nece Sere pere deae a E due e saa Edda eu EM EQI 106 Jam locations 107 C IMEDI EE 107 Internal reas oett dava rette dnd dg hdd e ced edd 107 Print cartridge area and paper path ssssssssssss 107 Duplex paper path i eer L EE 109 MOUNA YS icersinde E e EOE E EE OEE 112 TA
61. cycling instructions iseeeseisuseeeeieeiee eret tte nennen tane dana AN 150 United States and Puerto Rico sss 150 Multiple returns more than one cartridge ssssssse 150 SINGIS relus scarse iiia ENE EEA A 150 SHIPPING asise 150 viii ENWW ENWW ug 150 Material r strictiOns E 150 Disposal of waste equipment by users in private households in the European Union 151 Material Safety Data Sheet MSDS sssssessssessesssrnnnsanrssnnnnaasteennnnanannnannnaaatetennnddaannannnna 151 For more Information 5 222 c eror EM or ER ERR de e eR ERE res Fe El e re B PERI E S iaa 151 Declaration of conformity sse eene erneen nenne nennen nennen nennen 152 Declaration of conformity 2 rr eed de cere es laa Sese Ye e HARE deer Yo e eR de ev EE RARE 152 SIA3cuigmeeee 153 Laser safely annene eie e i ous ad Ere terea Fia d sea a d haberte foo de 153 Canadian DOC regulations ssssssssssesseeneeen emen nennen nennen 153 VCCI statement Japan ssssssssssseennm eene nnn ennen ern nennen errem 153 Power cord statement Japan deett rene xaxd xen qud x EXER epa Dua xxu peaeeve b rape dea un 153 EMI statement KOrGa 2 acre een e nd a e nd e ade e A d d ER EA ER 153
62. der Library Printers PPDs Contents Resources lang lproj where lt lang gt represents the two letter language code for the language that you are using Reinstall the software See the getting started guide for instructions The product might not be ready Make sure that the cables are connected correctly the product is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The interface cable might be defective or of poor quality Replace the interface cable Make sure to use a high quality cable A print job was not sent to the product that you wanted Cause Solution The print queue might be stopped The wrong product name or IP address is being used Another product with the same or similar name IP address or Rendezvous host name might have received your print job Restart the print queue Open print monitor and select Start Jobs Check the product name IP address or Rendezvous host name by printing a configuration page See Print the information pages on page 70 Verify that the name IP address or Rendezvous host name on the configuration page matches the product name IP address or Rendezvous host name in the Print Center An encapsulated PostScript EPS file does not print with the correct fonts Cause Solution This problem occurs with some programs e Try down
63. ds all the way to the corner of the envelope Use peel off adhesive strips that are approved for use in laser printers Do not use envelopes that are wrinkled nicked stuck together or otherwise damaged Do not use envelopes that have clasps snaps windows or coated linings Do not use self stick adhesives or other synthetic materials Labels Use only labels that have no exposed backing between them Use Labels that lie flat Use only full sheets of labels Do not use labels that have wrinkles or bubbles or are damaged Do not print partial sheets of labels Transparencies Use only transparencies that are approved for use in laser printers Place transparencies on a flat surface after removing them from the product Do not use transparent print media not approved for laser printers Letterhead or preprinted forms Use only letterhead or forms approved for use in laser printers Do not use raised or metallic letterhead Heavy paper Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product Do not use paper that is heavier than the recommended media specification for this product unless itis HP paper that has been approved for use in this product Glossy or coated paper Use only glossy or coated paper that is approved for use in laser printers Do not use glossy or coated paper designed for use in inkjet pro
64. duct has a cleaning mode that can correct and prevent these problems 1 Open HP ToolboxFX See View HP ToolboxFX on page 71 2 Click the Device Settings folder and then click the Troubleshooting page 3 In the area for Cleaning Mode click Start to begin the cleaning process The product processes a single page and then returns to the Ready state when the cleaning process is complete ENWW Clean the product 91 Clean the Tray 1 pickup roller If the product is having trouble picking up paper from Tray 1 follow these instructions 1 Turn the product off disconnect the power cord and wait for the product to cool 2 A CAUTION Do not touch the black sponge transfer roller inside the product Doing so can damage the product CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper 3 Liftthe pickup roller cover S Ky SG Vie Si t 4 Yj d 7 Ae 73 a CSS RSS 7 I LA y 92 Chapter9 Manage and maintain the product ENWW 4 Press the two black retaining tabs outward until the pickup roller is released from its seat 5 NOTE Do not touch the surface of the roller with bare fingers 7 Using a dry lint free cloth wipe the pickup roller to remove loosened dirt ENWW Clean the product 93 8 Allow the pickup roller to dry completely 9 Line up the black retain
65. ducts Special paper or print media guidelines 49 Load trays Paper orientation for loading trays If you are using paper that requires a specific orientation load it according to the information in the following table Tray Single sided printing Duplex printing Envelope printing Tray 1 Face up Face up Front of envelope face up Top edge leading into the product Top edge leading into the product Short edge with postage leading into the product Face down Face down Use only Tray 1 for printing All other trays envelopes Top edge at the front of the tray Top edge at the front of the tray ENWW 50 Chapter6 Paper and print media Tray 1 Tray 1 is accessed from the front of the printer The printer prints from tray 1 before attempting to print from other trays Media guides ensure that the media is correctly fed into the printer and that the print is not skewed crooked on the media When loading media adjust the media guides to match the width of the media that you are using ENWW Load trays 51 Tray 2 and optional Tray 3 Media guides ensure that the media feeds correctly into the printer and that the print is not skewed Tray 2 has side and rear media guides When loading media adjust the media guides to match the length and width of the media that you are using NOTE When you add new media make sure that you remove all of the media from the input tray and straighten the stack of new
66. e HP hardware product and all HP supplied internal components The hardware maintenance covers a 1 to 3 year period from date of the HP product purchase The customer must purchase HP Support within the stated factory warranty For more information contact the HP Customer Care Service and Support group ENWW HP maintenance agreements 143 144 Appendix B Service and support ENWW C Specifications e Physical specifications e Power consumption and acoustic emissions e Operating environment ENWW 145 Physical specifications Table C 1 Product dimensions and weights Product model Height Depth Width Weight HP LaserJet P2050 Series d model 268 mm 10 6 in 368 mm 14 5 in 360 mm 14 2 in 10 6 kg 23 4 Ib HP LaserJet P2050 Series dn model 268 mm 10 6 in 368 mm 14 5 in 360 mm 14 2 in 10 6 kg 23 4 Ib HP LaserJet P2050 Series x model 405 mm 15 9 in 368 mm 14 5 in 360 mm 14 2 in 14 7 kg 32 4 Ib Optional 500 sheet feeder 140 mm 5 5 in 368 mm 14 5 in 360 mm 14 2 in 4 1 kg 9 0 Ib Table C 2 Product dimensions with all doors and trays fully opened Product model Height Depth Width HP LaserJet P2050 Series d model 268 mm 10 6 in 455 mm 17 9 in 360 mm 14 2 in HP LaserJet P2050 Series dn model 268 mm 10 6 in 455 mm 17 9 in 360 mm 14 2 in HP LaserJet P2050 Series x model 405 mm 15 9 in 455 mm 17 9 in 360 mm 14 2 in Power consumption and acoustic emissions See www hp com
67. e current print cartridge This page also has links for ordering supplies and for finding recycling information Device configuration View a detailed description of the current product configuration including the amount of memory installed and whether optional trays are installed Network summary View a detailed description of the current network configuration including the IP address and network status Print info pages Print the Configuration page and other information pages such as the Supplies status page Event log View a history of product errors The most recent error is listed first The Event log is a table that contains codes corresponding to error messages that have appeared on the product control panel display a brief description of each error and the number of pages that printed when each error occurred For more information about error messages see Interpret control panel messages on page 102 72 Chapter 9 Manage and maintain the product ENWW Alerts The Alerts folder contains links to the following main pages e Set up Status Alerts Set up the product to send you pop up alerts for certain events such as low toner levels e Set up E mail Alerts Set up the product to send you e mail alerts for certain events such as low toner levels Set up Status Alerts A Use this to set up the product so that it sends alerts to your computer when jams low levels of toner in HP print cartridges a non HP prin
68. e for other operating systems 26 os Software UNIX To download the HP UNIX modelscripts follow these steps 1 Go to www hp com and click Software amp Driver Download 2 Type the name of the product in the product name box 3 In the list of operating systems click UNIX 4 Download the appropriate file or files Linux For information go to www hp com go linuxprinting Chapter 3 Software for Windows ENWW 4 Usethe product with Macintosh e Software for Macintosh e Use features in the Macintosh printer driver ENWW 27 Software for Macintosh Supported operating systems for Macintosh The product supports the following Macintosh operating systems Mac OS X V10 3 V10 4 V10 5 and later amp NOTE For Mac OS X V10 4 and later PPC and Intel Core Processor Macs are supported Supported printer drivers for Macintosh The HP installer provides PostScript Printer Description PPD files Printer Dialog Extensions PDEs and the HP Printer Utility for use with Macintosh computers The PPDs in combination with the Apple PostScript printer drivers provide access to device features Use the Apple PostScript printer driver that comes with the computer Remove software from Macintosh operating systems To remove the software from a Macintosh computer drag the PPD files to the trash can Priority for print settings for Macintosh Changes to print settings are prioritized depending on wh
69. e full set of drivers and software including status alerting and troubleshooting tools This installation type is recommended for direct connect installations e Custom Installation Use this option to select which drivers to install and whether to install the internal fonts This installation type is recommended for advanced users and system administrators Remove software for Windows 1 Click Start and then click All Programs 2 Click HP and then click the product name 3 Click the option to uninstall the product and then follow the onscreen instructions to remove the software 24 Chapter 3 Software for Windows ENWW Supported utilities for Windows HP ToolboxFX HP ToolboxFX is a software program that you can use for the following tasks ENWW Checking the product status Checking the supplies status and ordering supplies online Setting up alerts Setting up e mail notification for certain product and supplies events Viewing and changing product settings Viewing product documentation Gaining access to troubleshooting and maintenance tools You can view HP ToolboxFX when the product is directly connected to your computer or is connected to a network To use HP ToolboxFX perform a recommended software installation Supported utilities for Windows 25 Supported network utilities for Windows HP Web Jetadmin HP Web Jetadmin is a browser based management tool for HP Jetdirect connected printers within your intranet
70. einsert the print cartridge into the product and then close the print cartridge door If the print is still light install a new print cartridge Change the print cartridge When a print cartridge approaches the end of useful life you are prompted to order a replacement You can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality 1 Push the button to open the print cartridge door and then remove the print cartridge 2 Remove the new print cartridge from the bag Place the used print cartridge in the bag for recycling ENWW Replace supplies and parts 83 3 Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge A CAUTION Do not touch the shutter or the surface of the roller 4 Bend the tab on the left side of the cartridge until the tab breaks loose Pull the tab until all the tape is removed from the cartridge Place the tab and tape in the print cartridge box to return for recycling 5 Align the print cartridge with the tracks inside the product insert the print cartridge until it is firmly seated and then close the print cartridge door 6 Installation is complete Place the used print cartridge in the box in which the new cartridge arrived See the enclosed recycling guide for recycling instructions For additional help go to www hp com support ljp2050series 84 Chapter 9 Manage and main
71. el messages 10 status viewing with HP ToolboxFX 72 supply status Services tab Macintosh 33 Windows 66 support Linux 129 online 66 76 141 repacking product 142 supported media 45 SupportPack HP 143 System Setup menu 13 System Setup tab HP ToolboxFX 76 T TCP IP protocols supported 37 settings 16 technical support Linux 129 online 141 repacking product 142 temperature specifications 146 toner loose toner 120 low 119 redistributing 82 scatter outline 122 smear 120 specks 119 toner cartridges See print cartridges top output bin capacity 48 locating 5 paperjams 116 printing to 55 transparencies output bin 55 Tray 1 capacity 48 loading 51 paperjams 112 settings 13 Tray 2 capacity 48 loading 52 paperjams 113 settings 13 Tray 3 capacity 48 loading 52 paperjams 115 physical specifications 146 Index 161 trays capacity 48 configure 54 double sided printing 32 load error messages 104 locating 5 paper orientation 50 part numbers 133 settings 13 75 troubleshooting blank pages 123 checklist 100 direct connect problems 124 network problems 124 pages not printing 123 pages printing slowly 123 paperjams 107 112 113 print cartridges 137 product 136 watermarks Windows 64 Web server embedded 77 Web sites customer support 141 fraud reports 80 HP Web Jetadmin downloading 78 Linux support 129 Macintosh customer support 141 Material Safety Data Sheet MSDS 151 ordering supplies
72. ent size or type after a specified delay Select Cancel to automatically cancel the print job after a specified delay If you select either Override or Cancel the control panel prompts you to specify the number of seconds to delay Press the up arrow A to increase the time up to 3600 seconds Press the down arrow V to decrease the time Print quality Cartridge low 1 20 The percentage threshold determines when the product begins reporting low toner Print density 1 5 Select how much toner to apply to thicken edges and lines The default setting is 3 Courier font Regular Select a version of the Courier font Dark The default is Regular Display contrast Medium Adjust the contrast of the LCD Darker Darkest ENWW System setup menu 13 Menu item Sub menu item Sub menu item Description Lightest Lighter 14 Chapter 2 Control panel ENWW Service menu Use this menu to restore default settings clean the product and activate special modes that affect print output Menu item Description Cleaning mode Use this option to clean the product if you see toner specks or other marks on the printed output The cleaning process removes dust and excess toner from the paper path When you select this item the product prompts you to load plain paper in Tray 1 and then press OK to start the cleaning process Wait until the process is complete Discard the page that prints USB speed Sets t
73. er with a USB cable Redirect the product to the correct port or reinstall the software selecting the new connection type that you are using Factors that affect product performance Several factors affect the time it takes to print a job Maximum product speed measured in pages per minute ppm The use of special paper such as transparencies heavy paper and custom size paper Product processing and download time The complexity and size of graphics The speed of the computer you are using The USB connection The printer I O configuration The amount of memory installed in the product The network operating system and configuration if applicable amp NOTE Although additional memory can improve how the product handles complex graphics and improve download times it will not increase maximum product speed ppm Restore factory settings Use the Restore defaults menu to restore factory settings 1 2 3 ENWW Press OK Press the down arrow V to select Service and then press OK Press the down arrow V to select Restore defaults and then press OK Restore factory settings 101 Interpret control panel messages The control panel messages indicate the current product status or situations that might require action Control panel messages appear temporarily and might require that you acknowledge the message by pressing OK to resume printing or by pressing X to cancel the job With certain messages the job migh
74. ere the changes are made amp NOTE The names of commands and dialog boxes might vary depending on your software program Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here might override settings changed anywhere else Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes Printer control panel settings Settings changed at the printer control panel have a lower priority than changes made anywhere else 28 Chapter4 Use the product with Macintosh ENWW Change printer driver settings for Macintosh Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1 On the File menu click Print 2 Change the settings that you want on the various menus 1 2 On the File menu click Print Change the settings that you want on the various menus On the Presets menu click Save as and type
75. ety statements 153 Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet P2055d P2055dn P2055x laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin kaytt6ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet P2055d P2055dn P2055x kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv
76. ffiliates may collect and use technical information you provide in relation to i your Use of the Software or the HP Product or ii the provision of support services related to the Software or the HP Product All such information will be subject to HP s privacy policy HP will not use such information in a form that personally identifies you except to the extent necessary to enhance your Use or provide support services 8 LIMITATION OF LIABILITY Notwithstanding any damages that you might incur the entire liability of HP and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the greater of the amount actually paid by you for the Product or U S 5 00 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOST PROFITS LOST DATA BUSINESS INTERRUPTION PERSONAL INJURY OR LOSS OF PRIVACY RELATED IN ANY WAY TO THE USE OF OR INABILITY TO USE THE SOFTWARE EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE Some states or other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 9 U S GOVERNMENT CUSTOMERS If you are a U S Government entity then consistent with FAR 12 211 and FAR 12 212 Commerc
77. fications for all HP LaserJet products see the HP LaserJet Printer Family Print Media Guide This guide is available at www hp com support ljpaperguide Print quality problems associated with the environment If the product is operating in excessively humid or dry conditions verify that the printing environment is within specifications See Operating environment on page 146 Print quality problems associated with jams Make sure that all sheets are cleared from the paper path e Ifthe product recently jammed print two to three pages to clean the paper path e Ifthe sheets do not pass through the fuser and cause image defects on subsequent documents print two to three pages to clean the paper path If the problem persists print and process a cleaning page See Clean the paper path on page 91 118 Chapter 10 Solve problems ENWW Image defect examples This section provides information about identifying and correcting print defects Ef NOTE If these steps do not correct the problem contact an HP authorized dealer or service representative Light print or faded e The print cartridge is nearing end of life Aa Cc e Redistribute the toner to extend the life Aa Cc e The media might not meet Hewlett Packard s media Aa Cc specifications for example the media is too moist or too rough Aa Cc e Ifthe whole page is light the print density adjustment is Aa Cc too light or EconoMode might be turned on Adjust the
78. figuration page If the characters are improperly formed contact an ZNaBlcc HP authorized dealer or service representative AGBP Page skew e Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack e The input bin might be too full e Check the media type and quality Curl or wave e Check the media type and quality Both high temperature and high humidity cause media to curl e The media might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray e Open the straight through output door and try printing straight through e Thefusertemperature might be too high In your printer driver make sure the appropriate media type is selected If the problem persists select a media type that uses a ENWW Solve print quality problems 121 lower fuser temperature such as transparencies or light media Wrinkles or creases Make sure that media is loaded properly Check the media type and quality Open the straight through output door and try printing straight through Turn over the stack of media in the tray Also try rotating the media 180 in the input tray For envelopes this can be caused by air pockets inside the envelope Remove the envelope flatten the envelope and try printing again Toner scatter outline If large am
79. figuration 40 link speed settings 41 password changing 39 password setting 39 port setting up 38 product discovery 37 protocols supported 37 settings changing 39 settings viewing 39 Network config menu 16 Network Settings tab HP ToolboxFX 76 Networking tab embedded Web server 78 networks configuration page 12 configuring 37 HP Web Jetadmin 78 settings 16 settings report 12 next day on site service 142 non HP supplies 80 Oo on site service agreements 142 on off switch locating 5 online support 141 operating environment specifications 146 operating systems supported 20 28 order supplies message 105 ordering part numbers for 133 supplies and accessories 132 orientation paper while loading 50 setting Windows 65 output quality archive setting 15 HP ToolboxFX settings 75 P packaging product 142 page count 12 page order changing 67 pages blank 123 not printing 123 per sheet Windows 65 printing slowly 123 pages per sheet 31 paper A6 size tray adjustment 52 covers using different paper 64 curl settings 15 custom size selecting 64 custom sizes 46 custom size Macintosh settings 30 default settings 13 75 first and last pages using different paper 64 first page 30 HP ToolboxFX settings 76 loading orientation 50 pages per sheet 31 problem solving 118 size selecting 64 supported sizes 45 supported types 47 type selecting 64 Index 159 paper jams See jams paper path paperjams 107 part nu
80. g it A CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility 1 Remove and retain any DIMMs cards that you have purchased and installed in the device Do not remove the DIMM that came with the device A CAUTION Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the device To remove the DIMMs see Install memory on page 85 2 Remove and retain the print cartridge A CAUTION Itis extremely important to remove the print cartridge before shipping the product A print cartridge that remains in the product during shipping can leak and cover the product engine and other parts with toner To prevent damage to the print cartridge avoid touching the roller on it and store the print cartridge in its original packing material or so that it is not exposed to light 3 Remove and retain the power cable interface cable and optional accessories 4 f possible include print samples and 50 to 100 sheets of paper or other print media that did not print correctly 5 Inthe U S call HP Customer Care to request new packing material In other areas use the original packing material if possible Hewlett Packard recommends insuring the equipment for shipment 142 Appendix B Service and support ENWW Extended warranty HP Support provides coverage for th
81. ght part of the Status pages You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the embedded Web server you must connect before you can visit these Web sites Connecting might require that you close the embedded Web server and reopen it e Order Supplies Click this link to connect to the Sure Supply Web site and order genuine HP supplies from HP or a reseller of your choice e Product Support Click this link to connect to the support site for the product You can search for help regarding general topics Use HP Web Jetadmin software HP Web Jetadmin is a Web based software solution for remotely installing monitoring and troubleshooting network connected peripherals The intuitive browser interface simplifies cross platform management of a wide range of devices including HP and non HP devices Management is proactive allowing network administrators the ability to resolve issues before users are affected Download this free enhanced management software at www hp com go webjetadmin software To obtain plug ins to HP Web Jetadmin click plug ins and then click the download link that is next to the name of the plug in that you want The HP Web Jetadmin software can automatically notify you when new plug ins are available On the Product Update page follow the directions to automatically connect to the HP Web site If installed on a host server HP Web
82. he USB speed to High or Full For the product to actually operate at high speed it musthave high speed enabled and be connected to an EHCI host controller that is also operating at high speed This menu item also does not reflect the current operating speed of the product The default setting is High Less paper curl If printed pages are consistently curled use this option to set the product to a mode that reduces curl The default setting is Off Archive print If you are printing pages that will be stored for a long time use this option to set the product to a mode that reduces toner smearing and dusting The default setting is Off Restore defaults Resets all customized settings to the factory default values ENWW Service menu 15 Network config menu Use this menu to establish network configuration settings Menu item Description CFG TCP IP Access the TCP IP menu and set TCP IP protocol parameters e BOOTP YES Enable IPv4 configuration by a BOOTP Server e DHCP YES Enable IPv4 configuration by a DHCP Server If DHCP YES and the print server has a DHCP lease you can configure the following DHCP settings e RELEASE Select whether to release YES or save NO the current lease e RENEW Select whether to renew YES or NO the lease AUTO IP YES Automatically assign a link local IPv4 address in the form 169 254 x x If you specify BOOTP NO DHCPzNO and AUTO IP NO you can manually set the following TCP IP
83. his page appears on the Configuration page You can type any character in each of these fields amp NOTE You must click Apply before your changes take effect 74 Chapter 9 Manage and maintain the product ENWW Paper Handling Use these options to configure your default settings These are the same options that are available on the control panel menus on the control panel For more information see Use the control panel menus on page 11 The following options are available for handling print jobs when the product is out of media e Select Wait for paper to be loaded e Select Cancel from the Paper out action drop down list to cancel the print job e Select Override from the Paper out time drop down list to send the print job to another paper tray The Paper out time field specifies how long the product waits before acting on your selections You can specify from 0 to 3600 seconds amp NOTE You must click Apply before your changes take effect Printing Use these options to configure the settings for all print functions These are the same options that are available on the control panel For more information see Use the control panel menus on page 11 D Ef NOTE You must click Apply before your changes take effect PCL5c Use these options to configure the settings when you are using the PCL print personality amp NOTE You must click Apply before your changes take effect PostScript
84. ial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed under the applicable HP commercial license agreement 10 COMPLIANCE WITH EXPORT LAWS You will comply with all laws rules and regulations i applicable to the export or import of the Software or ii restricting the Use of the Software including any restrictions on nuclear chemical or biological weapons proliferation 11 RESERVATION OF RIGHTS HP and its suppliers reserve all rights not expressly granted to you in this EULA c 2007 Hewlett Packard Development Company L P Rev 11 06 ENWW End User License Agreement 139 Customer self repair warranty service HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts 1 Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for Customer Self Repair If however you require that HP replace them for you this may be done at no additional charge under the type of warranty service designated
85. ice Page Prints the service report Print the information pages 1 Press OK 2 Press the down arrow V to select Reports and then press OK 3 Press the down arrow V to select the required report and then press OK to print 70 Chapter9 Manage and maintain the product ENWW Use the HP ToolboxFX software HP ToolboxFX is a program that you can use to complete the following tasks e Check the product status e Configure the product settings e View troubleshooting information e View online documentation You can view HP ToolboxFX when the product is directly connected to a computer or when it is connected to the network You must perform the recommended full software installation to use HP ToolboxFX View HP ToolboxFX Open HP ToolboxFX in one of these ways e In the Windows system tray or on your desktop double click the HP ToolboxFX icon e On the Windows Start menu click Programs or All Programs in Windows XP click HP click HP LaserJet P2050 Series and then click HP ToolboxFX ENWW Use the HP ToolboxFX software 71 Status The Status folder contains links to the following main pages Event log Device status This page indicates product conditions such as a jam or an empty tray After you correct a problem click Refresh status to update the product status Supplies status View details such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with th
86. ing 123 buttons control panel 10 C cables USB connecting 36 USB troubleshooting 123 Canadian DOC regulations 153 canceling printing 62 canceling a print request 62 card stock output bin selecting 56 ENWW cartridges authentication 80 clean the area 90 features 3 genuine HP 80 non HP 80 order message 105 part numbers 133 recycling 149 replace message 105 replacement intervals 80 replacing 83 status messages 10 status viewing with HP ToolboxFX 72 storage 80 supplies status page 12 warranty 137 cartridges print Macintosh status 33 cleaning pickup roller Tray 1 92 pickup roller Tray 2 95 print cartridge area 90 printer 90 clearing jams duplex paper path 109 locations 107 paper path 107 print cartridge area 107 straight through path 116 top output bin 116 Tray1 112 Tray2 113 Tray3 115 See also jams colored text print as black 67 configuration page 12 control panel buttons 10 cleaning page printing 91 display 10 language 13 lights 10 locating 5 menu map printing 12 menus 11 Network config menu 16 Reports menu 12 Service menu 15 settings 22 28 System Setup menu 13 copies number of Windows 67 counterfeit supplies 80 Courier font settings 13 cover pages 30 64 curl paper settings 15 custom paper sizes 46 custom size paper settings Macintosh 30 customer support Linux 129 online 141 repacking product 142 D declaration of conformity 152 default sett
87. ing tabs in the product with the grooves in the pickup roller and then press the pickup roller into the pickup roller seat until the retaining tabs click 10 11 94 Chapter 9 Manage and maintain the product ENWW 12 Reconnect the power cord and turn the product on Clean the Tray 2 pickup roller If the product is having trouble picking up paper from Tray 2 follow these instructions 1 Turn the product off disconnect the power cord and wait for the product to cool 2 Remove Tray 2 ENWW Clean the product 95 3 Inside the empty tray slot locate the pickup roller on the top side near the front of the product 4 NOTE Do not touch the surface of the roller with bare fingers 5 Using a dry lint free cloth wipe the pickup roller to remove loosened dirt 6 T 96 Chapter 9 Manage and maintain the product ENWW 8 Reconnect the power cord and turn the product on ENWW Clean the product 97 98 Chapter9 Manage and maintain the product ENWW 10 Solve problems ENWW Solve general problems Restore factory settings Interpret control panel messages Jams Solve print quality problems Solve performance problems Solve connectivity problems Solve common Windows problems Solve common Macintosh problems Solve Linux problems 99 Solve ge
88. ings restoring 15 demo page 12 device discovery over network 37 device error message 104 Device Settings tab HP ToolboxFX 74 device status Macintosh Services tab 33 dimensions product 146 Index 157 DIMMs accessing 5 part numbers 133 verifying installation 88 disposal end of life 150 double sided printing paper loading orientation 50 drivers included 3 Macintosh settings 30 Macintosh problem solving 127 paper types 47 presets Macintosh 30 settings 22 23 28 29 shortcuts Windows 63 supported 20 universal 21 usage page 12 Windows opening 63 duplex paper path paper jams 109 duplex printing paper loading orientation 50 Windows 65 E E mail alerts tab HP ToolboxFX 73 e mail alerts setting up 72 EconoMode setting 58 electrical specifications 146 embedded Web server 26 29 Embedded Web Server EWS Networking tab 78 order supplies 78 product support 78 security 78 Settings tab 78 Status tab 77 using 77 end of life disposal 150 envelopes loading orientation 50 output bin selecting 56 environment for the product problem solving 118 specifications 146 environmental stewardship program 149 158 Index EPS files problem solving 128 error messages lights control panel 10 Ethernet cards part numbers 133 European Union waste disposal 151 Eventlog 72 EWS See embedded Web server extended warranty 143 F factory defaults restoring 15 fan error message 103 FastRes 3 fea
89. int cartridge If print quality begins to degrade under these circumstances you will need to install a new print cartridge even if there is toner supply remaining in the cartridge Enable or disable EconoMode in any of these ways e Inthe embedded Web server network models only open the Settings tab and select the Configure Device option Navigate to the Print Quality submenu e Inthe Windows PCL printer driver open the Paper Quality tab and select the EconoMode option 58 Chapter 7 Use product features ENWW Quiet mode This product has a quiet mode that reduces noise during printing When quiet mode is turned on the product prints at a slower speed ENWW Follow these steps to enable quiet mode 1 2 3 4 On the control panel press OK Press the down arrow V to select System setup and then press OK Press the down arrow V to select Quiet mode and then press OK Press the down arrow V to select On and then press OK Quiet mode 59 60 Chapter 7 Use product features ENWW 8 Print tasks e Cancela print job e Use features in the Windows printer driver ENWW 61 Cancel a print job You can stop a print request by using the control panel or by using the software program For instructions about how to stop a print request from a computer on a network see the online Help for the specific network software Gf NOTE It can take some time for all printing to clear after you have canceled a p
90. ise ID 83707 0015 Phone 208 396 6000 152 Appendix D Regulatory information ENWW Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan CORBIS FRUBRESERESREMHMMBA VCCI ORE CHOC DIAZABTRRNRE CT CORBIS RERRCHATSECE EAMELTUOETA CORBMIVACTLEV A VIERICHELT MASNSe SBSeS SHOT CEMHVET RRs HAS IGE TIL URRY RUAELTR SL Power cord statement Japan N mik MSN BRAKES SL ASAE SRA IL HHO S ss CRAM SE Ie EMI statement Korea ENWW Saf
91. ities drivers and electronic information www hp com go ljp2050series software Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order additional HP service or maintenance agreements www hp com go carepack ENWW Customer support 141 HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services may vary by area Check with your local HP dealer to determine the services available to you On site service agreements To provide you with the level of support best suited to your needs HP has on site service agreements with a selection of response times Next day on site service This agreement provides support by the next working day following a service request Extended coverage hours and extended travel beyond HP s designated service zones are available on most on site agreements for additional charges Weekly volume on site service This agreement provides scheduled weekly on site visits for organizations with many HP products This agreement is designated for sites using 25 or more workstation products including devices plotters computers and disk drives Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair follow these steps to repack the product before shippin
92. iversal Print Driver UPD for Windows is a single driver that gives you instant access to virtually any HP LaserJet product from any location without downloading separate drivers It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs It is a powerful solution that performs consistently over time The HP UPD communicates directly with each HP product gathers configuration information and then customizes the user interface to show the product s unique available features It automatically enables features that are available for the product such as two sided printing and stapling so you do not need to enable them manually For more information go to www hp com go upd UPD installation modes Traditional mode e Use this mode if you are installing the driver from a CD for a single computer e When installed with this mode UPD operates like traditional printer drivers e If you use this mode you must install UPD separately for each computer Dynamic mode e Usethis mode if you are installing the driver for a mobile computer so you can discover and print to HP products in any location e Use this mode if you are installing UPD for a workgroup e Touse this mode download UPD from the Internet See www hp com go upd ENWW HP Universal Print Driver UPD 21 Priority for print settings Changes to print settings are prioritized depending on where the changes are m
93. l you are ready to use it A CAUTION To prevent damage to the print cartridge do not expose it to light for more than a few minutes Use genuine HP print cartridges When you use a genuine new HP print cartridge you can obtain the following supplies information e Percentage of supplies remaining e Estimated number of pages remaining e Number of pages printed HP policy on non HP print cartridges Hewlett Packard Company cannot recommend the use of non HP print cartridges either new or remanufactured NOTE Any damage caused by a non HP print cartridge is not covered under the HP warranty and Service agreements To install a new HP print cartridge see Change the print cartridge on page 83 To recycle the used cartridge follow the instructions included with the new cartridge Print cartridge authentication The device automatically authenticates the print cartridge when it is inserted into the device During authentication the device notifies you whether a cartridge is a genuine HP print cartridge If the device control panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge see HP fraud hotline and Web site on page 80 HP fraud hotline and Web site Call the HP fraud hotline 1 877 219 3183 toll free in North America or go to www hp com go anticounterfeit when you install an HP print cartridge and the control panel message says the cartridge
94. l you turn the product off 88 Chapter 9 Manage and maintain the product ENWW Use the following guidelines if you use the page description language PDL ability to mark resources as permanent For technical details see an appropriate PDL reference for PCL or PS Mark resources as permanent only when it is absolutely necessary that they remain in memory while the product is turned on Send permanent resources to the product only at the beginning of a print job and not while the product is printing NOTE Overusing permanent resources or downloading them while the product is printing might affect product performance or the ability to print complex pages Enable memory for Windows ENWW 1 e m e o ON Windows XP and Windows Server 2003 using the default Start menu view Click Start click Settings and then click Printers and Faxes Or Windows 2000 Windows XP and Windows Server 2003 using the Classic Start menu view Click Start click Settings and then click Printers or Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer Right click the driver icon and then select Properties Click the Device Settings tab Expand the area for Installable Options Next to Printer Memory select the total amount of memory that is installed Click OK Install memory 89 Clean the product Clean the outside of the printer with a clean damp cloth when
95. loading the fonts that are contained in the EPS file to the product before printing e Sendthe file in ASCII format instead of binary encoding You are unable to print from a third party USB card Cause Solution This error occurs when the software for USB devices is not installed When adding a third party USB card you might need the Apple USB Adapter Card Support software The most current version of this software is available from the Apple Web site 128 Chapter 10 Solve problems ENWW When connected with a USB cable the product does not appear in the Macintosh Print Center after the driver is selected Cause Solution This problem is caused by either a software or a hardware Software problem solving component e Check that your Macintosh supports USB e Verify that you are using a Macintosh operating system that this product supports e Ensure that your Macintosh has the appropriate USB software from Apple Hardware problem solving e Check that the product is turned on e Verify that the USB cable is connected correctly e Check that you are using the appropriate high speed USB cable e Ensure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer e Check to see if more than two nonpowered USB hubs are connected in a row on the chain Disconnect all of
96. mbers memory 133 print cartridges 133 trays 133 pausing a print request 62 PCL drivers universal 21 PCL font list 12 PCL settings HP ToolboxFX 75 permanent resources 88 physical specifications 146 pickup roller Tray1 92 Tray 2 95 portrait orientation setting Windows 65 ports problem solving Macintosh 128 supported 3 USB 36 postcards output bin selecting 56 PostScript Printer Description PPD files problem solving 127 PostScript settings HP ToolboxFX 75 power consumption 146 switch locating 5 troubleshooting 100 PPDs problem solving 127 presets Macintosh 30 print cartridges authentication 80 clean the area 90 features 3 genuine HP 80 Macintosh status 33 non HP 80 order message 105 paper jams in area 107 part numbers 133 recycling 149 redistributing toner 82 160 Index replace message 105 replacement intervals 80 replacing 83 status messages 10 status viewing with HP ToolboxFX 72 storage 80 supplies status page 12 warranty 137 print failure error message 102 print on both sides Windows 65 print quality archive setting 15 creases 122 curl 121 dropouts 119 environment 118 gray background 120 HP ToolboxFX settings 75 improve 119 jams after 118 light or faded print 119 loose toner 120 misformed characters 121 page skew 121 paper 118 problem solving 118 toner scatter outline 122 toner smear 120 toner specks 119 vertical lines 120 vertical repetitive defects 121 wave 121 wrinkles 122 print
97. n sssssssennn emen 55 Print to the straight through paper path rear output 56 7 Use product features EconoMOode 29 B RIGR RHOD nien lee ee eds ee eects 58 Quiet MOJE PREISE 59 8 Print tasks Canca Pint oD seniri EEE E 62 Stop the current print job from the control panel sssssssssssseee 62 Stop the current print job from the software program sssse 62 Use features in the Windows printer driver sssssssssssseeeeeem mmn 63 Open the printer driver esssssssssseseseeneneeeemeenn rennen enhn nennen nens nn nnns 63 Use printing ShOrteuts icri er Ee e tact pete Macr ge eu Dave dave aa e etae neq 63 Set paper and quality options ssssssssssssseeemmI meme 64 oet document effects pude teer tarte aae eee d acer ree E age SR DEA Fee te Rer ek guae ued 64 Set document finishing options sesssssssseeenne nennen nennen nnns 65 Obtain support and product status information ssssssssssssssse 66 Set advanced printing options sssssssssssssssssess eene ener nnne nnne 67 9 Manage and maintain the product Print the information pages etd reme s re aae e kk ore E Roe E EEE 70 Use the HP ToolboxFX software ssssssssssssssssssssseseeeeeree enhn ener nnne nn nennen nne EERE senses sene 71 View FIP TOOIDOKEX CEE D 71 ICI UTC PEE 72 zac c 72 Dl pe
98. n in the correct order The top output bin should be used for most print jobs including transparencies To use the top output bin be sure that the rear output straight through paper path is closed To avoid jams do not open or close the rear output while the product is printing ENWW Use paper output options 55 Print to the straight through paper path rear output The product always uses the straight through paper path if it is open Paper exits face up with the last page on top reverse order Printing from Tray 1 to the rear output provides the straightest path Opening the straight through paper path might improve performance with the following paper types Envelopes Labels Small custom size paper Postcards Paper heavier than 120 g m 32 Ib To open the straight through paper path grasp the handle at the top of the rear door and pull the door down NOTE Be sure to open the straight through paper path not the jam release door 56 Chapter6 Paper and print media ENWW 7 ENWW Use product features e EconoMode e Quiet mode 57 EconoMode This product has an EconoMode option for printing drafts of documents Using EconoMode can use less toner and decrease the cost per page However using EconoMode can also reduce print quality HP does not recommend full time use of EconoMode If EconoMode is used full time the toner supply might outlast the mechanical parts in the pr
99. n of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it w
100. ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser 154 Appendix D Regulatory information ENWW Substances Table China ENWW AeA SE DIRK AREA Ee a A ia ys EP ill ERY BE ru a AeA ED ATC it Pb 7K E AME BYRIKA ROCKS EMEA Bp Hg Cd Cr VI PBB PBDE tTEDSISE X 0 X X 0 0 Fei it 0 0 0 0 0 0 BELLE 0 0 0 0 0 0 TAEI HAE X 0 0 0 0 0 BR X 0 0 0 0 0 0 z amp n TEIG ABEEBT FIBER AKHA F MERKA SR SICH EET SJ T11363 2006 HPRH Beak X RATE IU BUR SJ T11363 2006 BE Beak ik FARO FUE FH 9L BRUT Te RR CE AE Ui BE FONE Br SB EOAR ee AY A se UB SIR T BEALE PRU EGE HL PT in ifi S XE BU Safety statements 155 156 Appendix D Regulatory information ENWW Index A A6 size paper loading 52 accessibility features 4 accessories available 3 ordering 132 partnumbers 133 acoustic specifications 146 advanced printing options Windows 67 alerts setting up 72 viewing with HP ToolboxFX 73 Alerts tab HP ToolboxFX 73 alternative letterhead mode 67 anticounterfeit supplies 80 archive setting 15 automatic crossover setting 16 B batteries included 150 bins output capacity 48 locating 5 selecting 55 blank pages troubleshoot
101. neral problems If the product is not responding correctly complete the steps in the following checklist in order If the product does not pass a step follow the corresponding troubleshooting suggestions If a step resolves the problem you can stop without performing the other steps on the checklist Troubleshooting checklist 1 Make sure the product Ready light is on If no lights are on complete these steps a Check the power cable connections b Check that the power switch is on c Make sure that the line voltage is correct for the product power configuration See the label that is on the back of the product for voltage requirements If you are using a power strip and its voltage is not within specifications plug the product directly into the wall If it is already plugged into the wall try a different outlet d If none of these measures restores power contact HP Customer Care Check the cabling a Check the cable connection between the product and the computer or network port Make sure that the connection is secure b Make sure that the cable itself is not faulty by using a different cable if possible c Check the network connection See Solve network problems on page 124 Check to see if any messages appear on the control panel display If any error messages appear see Interpret control panel messages on page 102 Ensure that the paper that you are using meets specifications Print a configuration page
102. nfigure trays e Use paper output options ENWW 43 Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide Paper or print media that does not meet these guidelines might cause the following problems e Poor print quality e Increased jams e Premature wear on the product requiring repair For best results use only HP brand paper and print media designed for laser printers or multiuse Do not use paper or print media made for inkjet printers Hewlett Packard Company cannot recommend the use of other brands of media because HP cannot control their quality It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and or humidity levels or other variables over which Hewlett Packard has no control A CAUTION Using paper or print media that does not meet Hewlett Packard s specifications might cause problems for the product requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements 44 Chapter6 Paper and print media ENWW Supported paper and print media sizes This product supports a number of paper sizes and it adapts to various media amp NOTE Toobtain best results select the correct paper size and type in the printer driver before printing Table 6
103. nted before starting the installer program or search for the product on the network 5 Allow the installation process to complete Configure the network product View or change network settings You can use the embedded Web server to view or change IP configuration settings 1 Print a configuration page and locate the IP address e lIfyouare using IPv4 the IP address contains only digits It has this format XXX XXX XXX XXX e If you are using IPv6 the IP address is a hexadecimal combination of characters and digits It has this format XXXXi IXXXIXXXXIXXXXIXXXX 2 Type the IP address into the address line of a Web browser to open the embedded Web server 3 Click the Networking tab to obtain network information You can change settings as needed Set or change the network password Use the embedded Web server to set a network password or change an existing password 1 Open the embedded Web server and click the Networking tab 2 In the left side pane click Authorization EY NOTE If apassword has previously been set you are prompted to type the password Type the password and then click the Apply button 3 Type the new password in the Password box and in the Confirm Password box 4 Atthe bottom of the window click the Apply button to save the password ENWW Network configuration 39 IP address The product IP address can be set manually or it can be configured automatically via DHCP BootP or AutolP
104. of border to print around each page on the sheet Use features in the Macintosh printer driver 31 Print on both sides of the page Use automatic two sided printing 1 3 4 5 6 Set the product for the correct width of paper that you are using At the back of the product lift the duplex jam release door and locate the blue paper width selection lever e Letter and Legal size paper Push the lever in e A4 size paper Pull the lever out Insert enough paper into one of the trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways e For Tray 1 load the letterhead paper face up with the top edge feeding into the product first e Forallother trays load the letterhead paper face down with the top edge at the front of the tray On the File menu click Print Open the Layout menu Next to Two Sided select either Long Edge Binding or Short Edge Binding Click Print Print on both sides manually 1 Insert enough paper into one of the trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways e For Tray 1 load the letterhead paper face up with the top edge feeding into the product first e Forallother trays load the letterhead paper face down with the top edge at the front of the tray On the File menu click Print On the Finishing menu select Manually Print on
105. off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by accessing the HP Web site at www hp com go msds or www hp com hpinfo community environment productinfo safety For more information To obtain information about these environmental topics Product environmental profile sheet for this and many related HP products HP s commitment to the environment HP s environmental management system HP s end of life product return and recycling program Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment ENWW Environmental product stewardship program 151 Declaration of conformity Declaration of conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 DoC BOISB 0801 00 rel 1 0 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet P2050 Series Regulatory Model Number BOISB 0801 00 Including CE464A Optional 500 sheet input tray Product Options ALL Print Cartridges CE505A CE505X conforms to the following Product Specifications Safety IEC 60950 1
106. or message 105 shipping product 142 shortcuts 63 SIMMs incompatibility 85 sizes media default setting 13 small paper printing on 56 software embedded Web server 26 29 HP Web Jetadmin 26 settings 22 28 software license agreement 138 supported operating systems 20 28 uninstalling for Windows 24 uninstalling Macintosh 28 Solaris software 26 solving creases 122 curl 121 direct connect problems 124 dropouts 119 gray background 120 light or faded print 119 loose toner 120 misformed characters 121 network problems 124 page skew 121 toner scatter outline 122 tonersmear 120 toner specks 119 vertical lines 120 ENWW vertical repetitive defects 121 wave 121 wrinkles 122 special media guidelines 49 special paper guidelines 49 specifications electrical and acoustic 146 features 3 operating environment 146 physical 146 Spool32 errors 126 status alerts HP ToolboxFX 72 Macintosh services tab 33 supplies control panel messages 10 supplies printing report 12 viewing with HP ToolboxFX 72 Status tab embedded Web server 77 Status tab HP ToolboxFX 72 stopping a print request 62 storing print cartridges 80 straight through paper path paperjams 116 supplies authentication 80 counterfeit 80 non HP 80 order message 105 ordering 76 132 part numbers 133 recycling 149 replace message 105 replacement intervals 80 replacing print cartridges 83 shipping lock error message 105 status page 12 status control pan
107. ounts of toner have scattered around the characters the media might be resisting the toner A small amount of toner scatter is normal for laser printing Try a different media type Turn over the stack of media in the tray Use media that is designed for laser printers 122 Chapter 10 Solve problems ENWW Solve performance problems ENWW Problem Pages print but are totally blank Cause The sealing tape might still be in the print cartridges Solution Verify that the sealing tape has been completely removed from the print cartridges The document might contain blank pages Check the document that you are printing to see if content appears on all of the pages The product might be malfunctioning To check the product print a Configuration page Pages print very slowly Heavier paper types can slow the print job Print on a different type of paper Complex pages can print slowly Proper fusing may require a slower print speed to ensure the best print quality Pages did not print The product might not be pulling paper correctly Make sure paper is loaded in the tray correctly The paper is jamming in the product Clear the jam See Jams on page 106 The USB cable might be defective or incorrectly connected e Disconnect the USB cable at both ends and reconnect it e Try printing a job that has printed in the past e Tryusing a different USB
108. ows XP and Windows Vista Macintosh OS X V10 3 V10 4 V10 5 and later Novell NetWare Unix Linux Citrix Accessibility The online user guide is compatible with text screen readers The print cartridge can be installed and removed by using one hand ENWW Product features 3 Feature Description e X All doors and covers can be opened by using one hand e Paper can be loaded in Tray 1 by using one hand 4 Chapter 1 Product basics ENWW Product walkaround Front view 1 Tray 1 pull to open 2 Top output bin 3 Control panel 4 Print cartridge door release button 5 On off switch 6 Optional Tray 3 included with the HP LaserJet P2055x printer 7 Tray 2 8 Print cartridge door ENWW Product walkaround 5 Rear view ul 1 Jam release door pull the green handle to open 2 Straight through paper path pull to open 3 DIMM cover provides access to the DIMM slot 4 Interface ports 5 Rear duplex jam release door 6 Power connection 7 Slot for a cable type security lock 6 Chapter 1 Product basics ENWW Interface ports 1 Hi speed USB 2 0 connection for connecting directly to a computer 2 RJ 45 network connection network models only Model and serial number label location The label that contains the model and serial numbers is on the outside ofthe rear output straight through paper path
109. pera 7 0 and later e Safari 1 2 and later e Konqueror 3 2 and later The embedded Web server works when the product is connected to a TCP IP based network The embedded Web server does not support IPX based connections or direct USB connections amp NOTE Youdo not have to have Internet access to open and use the embedded Web server However if you click a link on any of the pages you must have Internet access in order to go to the site associated with the link Open the embedded Web server To open the embedded Web server type the IP address or hostname of the product in the address field of a supported Web browser XK TIP After you open the URL bookmark it so that you can return to it quickly in the future The embedded Web server has three tabs that contain settings and information about the product the Status tab the Settings tab and the Networking tab Status tab This tab provides information about product and supplies status product and network configuration and supplies reordering ENWW Manage a network product 77 Settings tab This tab allows you to configure the product from your computer If this product is networked consult with the network administrator before changing settings on this tab Networking tab This tab allows the network administrator to control network related settings for the product when it is connected to an IP based network Links Links are located in the upper ri
110. ported custom sizes are sizes that are within the minimum and maximum size guidelines for the product but are not listed in the supported paper sizes table When using a supported custom size specify the custom size in the print driver and load the paper in a tray that supports custom sizes 46 Chapter6 Paper and print media ENWW Supported paper and print media types For a complete list of specific HP brand paper that this product supports go to www hp com support ljp2050series Paper type control panel Paper type printer driver Tray 1 Tray 2 Optional 500 Duplexer sheet Tray 3 PLAIN 75 95 G Plain w w w w LIGHT 60 74 G Light 60 74g w w w w MID WEIGHT Mid weight w w w w HEAVY 111 130 G Heavy 111 130g v v w EXTRA HEAVY 131 175 G Extra heavy 131 175g v TRANSPARENCY Monochrome Laser w vw w Transparency LABELS Labels w LETTERHEAD Letterhead w v w w PREPRINTED Preprinted w w w w PREPUNCHED Prepunched w vw w w COLOR Colored vw v w v ROUGH Rough v vw v BOND Bond v v v v RECYCLED Recycled v w w w ENVELOPE Envelope w ENWW Supported paper and print media types 47 Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper Range Maximum stack height 5 mm 0 3 inch 60 g m 16 Ib bond to 200 g m 54 Ib bond Equivalent to 50 sheets of 75 g m 20 Ib bond Envelopes Less than 60 g m 16 Ib bond to Up to 10 envelopes 90 g m 24 Ib
111. r into a tray Load tray TYPE SIZE Press OK for available media A tray is configured for the media type and size that the print job is requesting but that tray is empty Load the correct media into the tray or press OK to use media in a different tray Load tray 1 plain SIZE Cleaning mode OK to start The product is ready to process the cleaning operation Load Tray 1 with plain paper in the size indicated and then press OK Load tray 1 TYPE SIZE Press OK for available media No trays are configured for the media type and size that the print job is requesting Load the correct media into tray 1 or press OK to use media in a different tray Manual duplex Load tray x Press OK The first side of a manual duplex job has printed and the page needs to be loaded to process the second side Load the page in the indicated tray with the side to be printed face up and the top of the page away from you and then press OK Manual feed TYPE SIZE Press OK for available media The product is set for manual feed mode Press OK to clear the message or load the correct media into tray 1 Memory is low The product memory is almost full Press OK to finish the job or press the Cancel button e to cancel the job Press OK For information about increasing the product memory see Install memory on page 85 Misprint Print media has been delayed as
112. rd Internal areas Print cartridge area and paper path 1 Push the button to open the print cartridge door and then remove the print cartridge A CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper ENWW Jams 107 If jammed paper is visible grasp it with both hands and slowly pull it out of the product 2 Replace the print cartridge and close the print cartridge door 3 cartridge door open the jam release door at the back of If no paper was jammed inside the print the product 4 ENWW 108 Chapter 10 Solve problems If jammed paper is visible grasp it with both hands and slowly pull it out of the product 5 Close the jam release door 6 Duplex paper path At the front of the product remove Tray 2 3 Jams 109 ENWW 2 Push down on the green lever to release the duplex paper path door on the front of the product 3 Check for jammed paper at the front of the product With both hands grasp the jammed paper and slowly pull it out of the product 4 Push up on the duplex paper path door to close it 110 Chapter 10 Solve problems ENWW 5 Replace Tray 2 7 Check for jammed paper at the back of the product With both hands grasp the jammed paper and slowly pull it out of the product ENWW Jams 111 8 Close the jam release door Input trays Tray 1 1
113. rint Center Cause Solution The product software might not have been installed or was Make sure that the PPD file is in the following hard drive folder installed incorrectly Library Printers PPDs Contents Resources lt lang gt lproj where lt lang gt represents the two letter language code for the language that you are using If necessary reinstall the software See the getting started guide for instructions The Postscript Printer Description PPD file is corrupt Delete the PPD file from the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lproj where lt lang gt represents the two letter language code for the language that you are using Reinstall the software See the getting started guide for instructions The product name IP address or Rendezvous host name does not appear in the printer list box in the print center Cause Solution The product might not be ready Make sure that the cables are connected correctly the product is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The wrong connection type might be selected Make sure that USB IP Printing or Rendezvous is selected depending on the type of connection that exists between the product and the computer The wrong product name IP address or Rendezvous host Check the product name IP addres
114. rint job Stop the current print job from the control panel A Press the Cancel button on the control panel Stop the current print job from the software program When you send the print job a dialog box appears briefly on the screen giving you the option to cancel the print job If several requests have been sent to the product through your software they might be waiting in a print queue for example in Windows Print Manager See the software documentation for specific instructions about canceling a print request from the computer If a print job is waiting in a print queue or print spooler delete the print job there 1 Windows XP and Windows Server 2003 using the default Start menu view Click Start click Settings and then click Printers and Faxes Or Windows 2000 Windows XP and Windows Server 2003 using the Classic Start menu view Click Start click Settings and then click Printers Or Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer 2 Inthe list of printers double click the name of this product to open the print queue or spooler 3 Select the print job that you want to cancel and then press Delete 62 Chapter8 Print tasks ENWW Use features in the Windows printer driver NOTE The following information is for the HP PCL 6 printer driver Open the printer driver How dol Steps to perform Open the printer driver On
115. rint server s RARP request and supply the print server with the IP address The RARP method allows you to only configure the IP address ARP PING You can configure an HP Jetdirect print server with an IP address using the arp command from a supported system The workstation from which the configuration is made must be located on the same network segment as the HP Jetdirect print server Install the product on a network In this configuration the product is connected directly to the network and can be configured to allow all computers on the network to print directly to the product 38 Chapter5 Connectivity ENWW NOTE This mode is the recommended network configuration for the product 1 Before turning on the product connect the product directly to the network by inserting a network cable into the product network port 2 Turn on the product wait 2 minutes and then use the control panel to print a configuration page NOTE Make sure that an IP address is listed on the configuration page before proceeding to the next step If an IP address is not present reprint the configuration page 3 Insert the product CD into the computer If the software installer does not start navigate to the setup exe file on the CD and double click the file 4 Follow the installer instructions amp NOTE When the installer prompts for a network address provide the IP address listed on the configuration page that you pri
116. rint the cover page Before Document or After Document 4 Inthe Cover Page Type menu select the message that you want to print on the cover page amp NOTE To print a blank cover page select Standard as the Cover Page Type 30 Chapter 4 Use the product with Macintosh ENWW Use watermarks A watermark is a notice such as Confidential that is printed in the background of each page of a document 1 On the File menu click Print 2 Open the Watermarks menu 3 Next to Mode select the type of watermark to use Select Watermark to print a semi transparent message Select Overlay to print a message that is not transparent 4 Next to Pages select whether to print the watermark on all pages or on the first page only 5 Next to Text select one of the standard messages or select Custom and type a new message in the box 6 Select options for the remaining settings Print multiple pages on one sheet of paper in Macintosh ENWW You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages Ro N e IN On the File menu click Print Select the driver Open the Layout menu Next to Pages per Sheet select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 Next to Layout Direction select the order and placement of the pages on the sheet Next to Borders select the type
117. s You must have Internet access to use this feature Other Links This section contains links that connect you to the Internet You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened HP ToolboxFX you must connect before you can visit these Web sites Connecting might require that you close HP ToolboxFX and reopen it e HP Instant Support Connects to the HP Instant Support Web site e Support and Troubleshooting Connects to the support site for the product where you can search for help with a specific problem e Product Registration Connects to the HP product registration Web site 76 Chapter 9 Manage and maintain the product ENWW Manage a network product Embedded Web server The embedded Web server allows you to view product and network status and to manage printing functions from your computer Use the embedded Web server for the following tasks e View product status information e Determine the remaining life on all supplies and order new ones e X View and change the size and type of paper loaded in each tray e X View and change the product default configuration settings e X View and change network configuration You do not need to install any software on the computer Use one of these supported Web browsers e Internet Explorer 6 0 and later e Netscape Navigator 7 0 and later e Firefox 1 0 and later e Mozilla 1 6 and later e O
118. s or Rendezvous host name is being used name by printing a configuration page See Print the information pages on page 70 Verify that the name IP address or Rendezvous host name on the configuration page matches the product name IP address or Rendezvous host name in the Print Center The interface cable might be defective or of poor quality Replace the interface cable Make sure to use a high quality cable The printer driver does not automatically set up your selected product in Print Center Cause Solution The product might not be ready Make sure that the cables are connected correctly the product is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The product software might not have been installed or was Make sure that the PPD file is in the following hard drive folder installed incorrectly Library Printers PPDs Contents Resources lt lang gt lproj ENWW Solve common Macintosh problems 127 The printer driver does not automatically set up your selected product in Print Center Cause Solution where lt lang gt represents the two letter language code for the language that you are using If necessary reinstall the software See the getting started guide for instructions The Postscript Printer Description PPD file is corrupt Delete the PPD file from the following hard drive fol
119. s using HTTPS Secure HTTP only or both HTTP and HTTPS e HTTPS Accept only HTTPS print server appears as a secure site e HTTP HTTPS Accept either HTTP or HTTPS SECURITY Reset current security settings to factory defaults e KEEP default Retain current security settings e RESET Reset security settings to factory defaults FIREWALL PRINT Disable Firewall e KEEP default Retain Firewall operation as configured e DISABLE Disable Firewall operation Print a configuration page for the selected item SECURITY Print the current security settings CFG LINK Manually configure the HP Jetdirect print server s network link Set the link speed and communication mode These must match the network The available settings depend on the print server model CAUTION Changing the link setting can cause the loss of network communication with the print server e AUTO default Use auto negotiation to set the highest link speed and communication mode allowed If auto negotiation fails either 100TX HALF or 10TX HALF is set depending on the detected link speed of the hub switch port A 1000T half duplex selection is not supported e 10T HALF 10 Mbps half duplex operation e 10T FULL 10 Mbps Full duplex operation e 100TX HALF 100 Mbps half duplex operation e 100TX FULL 100 Mbps full duplex operation e 100TX AUTO Limits auto negotiation to a maximum link speed of 100 Mbps e 1000TX FULL
120. specifications for all HP LaserJet products see the HP LaserJet Printer Family Print Media Guide This guide is available at www hp com support ljpaperguide The product is jammed Cause Solution The paper does not meet specifications Use only paper that meets HP specifications See Paper and print media on page 43 A component is installed incorrectly Verify that the print cartridge is correctly installed You are using paper that has already passed through a product or copier Do not use paper that has been previously printed on or copied A tray is loaded incorrectly Remove any excess paper from the tray Make sure that the stack is below the maximum stack height mark in the tray See Load trays on page 50 The paper is skewed The tray guides are not adjusted correctly Adjust them so they hold the stack firmly in place without bending it The paper is binding or sticking together Remove the paper flex it rotate it 180 or flip it over Reload the paper into the tray NOTE Do not fan paper Fanning can create static electricity which can cause paper to stick together The paper is removed before it settles into the output bin During two sided printing you removed the paper before the second side of the document was printed Reset the product Wait until the page completely settles in the output bin before removing it Reset the product and print the document
121. st be stored on your computer for this to work a In the Watermarks area click Edit The Watermark Details dialog box opens b Specify the settings for the watermark and then click OK 64 Chapter8 Print tasks Set document finishing options To perform the following tasks open the printer driver and click the Finishing tab How do I Steps to perform Print on both sides Duplex 1 Setthe product for the correct width of paper that you are using At the back of the product lift the duplex jam release door and locate the blue paper width selection lever o Letter and Legal size paper Push the lever in o A4 size paper Pull the lever out 2 Insert enough paper into one ofthe trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways o For Tray 1 load the letterhead paper face up with the top edge feeding into the product first For all other trays load the letterhead paper face down with the top edge at the front of the tray 3 In the printer driver click Print on both sides If you will bind the document along the top edge click Flip pages up 4 Click the OK button to print the job Print a booklet 1 Set the product for the correct width of paper that you are using At the back of the product lift the duplex jam release door and locate the blue paper width selection lever Letter and Legal size
122. t iceiiec er tuii rti erre dead Lc ea EEEE 138 Customer self repair warranty service sssssssssssesessee eene 140 eeu s 141 HP imaintenance agreemenlts ciire dade ku dex te i ena t uad v ved o Y use IR Eu RR Der n e vdd 142 On site service agreements eee cette ett eee ee ieee teeta enne nemen nennen nn 142 Next day On Site service e cei Ned i etait 142 Weekly volume on site service esssseeem eee 142 Repack the Product P 142 Extended Warranty 3 ii danni ete ee ade eed ect ec die 143 Appendix C Specifications Physical SpecifiCatlons T 146 Power consumption and acoustic emissions ssssssssssssssssseseee eene retener 146 Operating enyvIronmieht eere EEE ape ia fesuta apes ot dd beds 146 Appendix D Regulatory information FCO regulations E ER Da ER LR LE e a d b i a d tls 148 Environmental product stewardship program ssssssssssssssseeeeen eerte 149 Protecting the environment ssssssssesse nennen enne enne 149 Ozone Me rero Detox EUER 149 Power consutmptlOni ecole ee tn deg anne n bead ex e aded a a d Eun edu du ung deuda 149 Toner CONSUMPTION mU LEDEMT 149 i a H 149 Lie 149 HP LaserJet print supplies sssssssssssseneeneeen ener nnne 149 Return and re
123. t not finish printing or the print quality might be affected If the message is related to printing and the auto continue feature is on the product will attempt to resume printing after the message has appeared for 10 seconds without acknowledgement For some messages restarting the product might fix the problem If a critical error persists the product might require service Control panel messages Control panel message Description Recommended action 10 X Supply memory error The e label for the print cartridge cannot be read or is missing Reinstall the print cartridge Turn the product off and then on If the problem is not solved replace the cartridge Press OK to override this error and continue to print Supplies and status features are not available 13 XX Jam in location The product has detected a jam Clear the jam from the location indicated The job should continue to print If it does not try reprinting the job If the message persists contact HP support See Customer support on page 141 21 X Print failure Press OK If error repeats turn off then on The product cannot process the page Press OK to continue printing the job but output might be affected If the error persists turn the power off and then on Resend the print job 41 2 Engine error Press OK The engine experienced an internal error Turn the product power off wait at least 30 seconds
124. t a paper type Select a type from the Paper type drop down list Print covers on different paper Print the first or last page on different paper a In the Special pages area click Covers or Print pages on different paper and then click Settings b Select an option to print a blank or preprinted front cover back cover or both Or select an option to print the first or last page on different paper c Select options from the Paper source and Paper type drop down lists and then click Add d Click OK Adjust the resolution of printed images In the Print Quality area select an option from the drop down list See the printer driver online Help for information about each of the available options Select draft quality printing In the Print Quality area click EconoMode Set document effects To perform the following tasks open the printer driver and click the Effects tab How dol Steps to perform Scale a page to fit on a selected paper size Click Print document on and then select a size from the drop down list Scale a page to be a percent of the actual size Click of actual size and then type the percent or adjust the slider bar Print a watermark 8 Select a watermark from the Watermarks drop down list b To printthe watermark on the first page only click First page only Otherwise the watermark is printed on each page Add or edit watermarks NOTE The printer driver mu
125. t cartridge in use empty input trays and specific error messages occur Select to receive a pop up a system tray icon a desktop alert or any combination of these The pop up and desktop alerts only appear when the product is printing from the computer on which you set up the alerts Desktop alerts are only visible momentarily and disappear automatically Change the Cartridge low threshold setting which sets the toner level that causes a low toner alert on the System setup page NOTE You must click Apply before your changes take effect Set up E mail Alerts Help ENWW Use this to configure up to two e mail addresses to receive alerts when certain events occur You can specify different events for each e mail address Use the information for the e mail server that will send out the e mail alert messages for the product NOTE You can only configure e mail alerts to be sent from a server that does not require user authentication If your e mail server requires you to log in with a username and password you cannot enable e mail alerts NOTE You must click Apply before your changes take effect The Help folder contains links to the following main pages e Troubleshooting View troubleshooting help topics print troubleshooting pages and clean the product e Paper and Print Media Print information about how to obtain optimal results from your product using various types of paper and print media e How dol Link
126. t recommend full time use of EconoMode If EconoMode is used full time it is possible that the toner supply will outlast the mechanical parts in the print cartridge If print quality begins to degrade under these circumstances you will need to install a new print cartridge even if there is toner supply remaining in the cartridge NOTE You must click Apply before the changes take effect Paper Types Use these options to configure print modes that correspond to the various media types To reset all modes to factory default settings select Restore modes NOTE You must click Apply before your changes take effect System Setup Use these system settings to configure miscellaneous print settings These settings are not available on the control panel amp NOTE You must click Apply before your changes take effect Troubleshooting During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing The HP ToolboxFX provides an easy method for cleaning the paper path For more information see Clean the paper path on page 91 Network Settings The network administrator can use this tab to control the network related settings for the product when itis connected to an IP based network Shop for Supplies This button at the top of each page links to a Web site where you can order replacement supplie
127. tain the product ENWW Install memory EY NOTE Single inline memory modules SIMMs used in previous HP LaserJet products are not compatible with the product Install product memory This product has one DIMM slot A CAUTION Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package then touch bare metal on the product If you have not already done so print a configuration page to find out how much memory is installed in the product before adding more memory See Print the information pages on page 70 1 After the configuration page has printed turn the product off and disconnect the power cord 2 ENWW Install memory 85 3 Open the DIMM access door on the left side of the product 4 Remove the DIMM from the antistatic package A CAUTION To reduce the possibility of damage caused by static electricity always wear an electrostatic discharge ESD wrist strap or touch the surface of the antistatic package before handling DIMMs 5 Hold the DIMM by the edges and align the notches on the DIMM with the DIMM slot Check that the locks on each side of the DIMM slot are open 86 Chapter 9 Manage and maintain the product ENWW 6 Hold the DIMM at a 45 degree angle and then push the upper contacts of the DIMM firmly into the slot Make sure that the locks on each side of the
128. tasks 61 printing connect to a network 38 manual feed 53 troubleshooting 123 priority settings 22 28 problem solving environment 118 EPS files 128 Linux 129 Macintosh problems 127 output quality 118 paper 118 processor speed 3 product comparison 2 registration 76 ProRes 3 protocols networks 37 PS font list 12 Q quality archive setting 15 HP ToolboxFX settings 75 Quick Sets 63 quiet mode enabling 13 59 R rear output bin locating 5 printing to 56 recycling HP printing supplies returns and environmental program 150 redistributing toner 82 registration product 76 removing Macintosh software 28 repacking product 142 replace supplies message 105 replacing printing cartridges 83 Reports menu 12 resize documents Macintosh 30 Windows 64 resolution features 3 problem solving quality 118 resource saving 88 restoring default settings 15 right side panel locating 5 rough paper output bin selecting 56 S safety statements 153 154 saving resources memory 88 scale documents Macintosh 30 Windows 64 security features 78 79 service repacking product 142 service agreements 142 ENWW service error message 104 Service menu 15 service page 12 Services tab Macintosh 33 settings driver presets Macintosh 30 drivers 23 29 HP ToolboxFX 74 network printing 38 network report 12 priority 22 28 restoring defaults 15 System Setup menu 13 Settings tab embedded Web server 78 shipping lock err
129. the devices from the chain and connect the cable directly to the USB port on the host computer NOTE The iMac keyboard is a nonpowered USB hub Solve Linux problems For information about Linux problem solving go to the HP Linux support Web site www hp com go linuxprinting ENWW Solve Linux problems 129 130 Chapter 10 Solve problems ENWW A Supplies and accessories e Order parts accessories and supplies e Part numbers ENWW 131 Order parts accessories and supplies Several methods are available for ordering parts supplies and accessories Order directly from HP You can obtain the following items directly from HP e Replacement parts To order replacement parts in the U S go to www hp com go hpparts Outside the United States order parts by contacting your local authorized HP service center e Supplies and accessories To order supplies in the U S go to www hp com go ljsupplies To order supplies worldwide go to www hp com ghp buyonline html To order accessories go to www hp com support ljp2050series Order through service or support providers To order a part or accessory contact an HP authorized service or support provider Order directly through the HP ToolboxFX software HP ToolboxFX software is a product management tool designed to make product configuration monitoring supplies ordering troubleshooting and updating as simple and efficient as possible For more information
130. the top output bin by pulling the paper straight out 1 At the back of the product open the jam release door 116 Chapter 10 Solve problems ENWW 2 With both hands grasp the jammed paper and slowly pull it out of the product 3 Close the jam release door ENWW Jams 117 Solve print quality problems You can prevent most print quality problems by following these guidelines e Configure the trays for the correct paper type setting See Configure trays on page 54 e Use paper that meets HP specifications See Paper and print media on page 43 e Clean the product as necessary See Clean the paper path on page 91 Print quality problems associated with paper Some print quality problems arise from using paper that does not meet HP specifications e The surface of the paper is too smooth e The moisture content of the paper is uneven too high or too low Use paper from a different source or from an unopened ream e Some areas ofthe paper reject toner Use paper from a different source or from an unopened ream e The letterhead you are using is printed on rough paper Use a smoother xerographic paper If this solves your problem ask the supplier of your letterhead to use paper that meets HP specifications e The paper is excessively rough Use a smoother xerographic paper e The paper is too heavy for the paper type setting that you selected so the toner is not fusing to the paper For complete paper speci
131. ting system setup Is your protocol enabled Check the status of your protocol on the Configuration page You can also use the embedded Web server to check the status of other protocols See Embedded Web server on page 77 Does the product appear in HP Web Jetadmin or other management application e Verify network settings on the Network configuration page e Confirm the network settings for the product using the product control panel for products with control panels Solve connectivity problems 125 Solve common Windows problems Error message General Protection FaultException OE Spool32 Illegal Operation Cause Solution Close all software programs restart Windows and try again Select a different printer driver You can usually do this from a software program Delete all temp files from the Temp subdirectory You can determine the name of the directory by editing the AUTOEXEC BAT file and looking for the statement Set Temp The name after this statement is the temp directory It is usually CATEMP by default but can be redefined Seethe Microsoft Windows documentation that came with your computer for more information about Windows error messages 126 Chapter 10 Solve problems ENWW Solve common Macintosh problems Gf NOTE Setup for USB and IP printing is performed through the Desktop Printer Utility The product will not appear in the Chooser The printer driver is not listed in P
132. tlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician Gf NOTE Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules 148 Appendix D Regulatory information ENWW Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Power consumption Power usage drops significantly while in Ready mode which saves natural resources and saves money without affecting the high performance of this product To determine the ENERGY STAR qualification status for this product see the Product Data Sheet or Specifications Sheet Qualified products are also listed at www hp com go energystar Toner consumption EconoMode uses less toner which might extend the life of the print cartridge Paper use This product s optional automatic duplex feature two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources
133. to learn how to obtain such source code 2 LICENSE RIGHTS You will have the following rights provided you comply with all terms and conditions of this EULA a Use HP grants you a license to Use one copy of the HP Software Use means installing copying storing loading executing displaying or otherwise using the HP Software You may not modify the HP Software or disable any licensing or control feature of the HP Software If this Software is provided by HP for Use with an imaging or printing product for example if the Software is a printer driver firmware or add on the HP Software may only be used with such product HP Product Additional restrictions on Use may appear in the User Documentation You may not separate component parts of the HP Software for Use You do not have the right to distribute the HP Software b Copying Your right to copy means you may make archival or back up copies of the HP Software provided each copy contains all the original HP Software s proprietary notices and is used only for back up purposes 3 UPGRADES To Use HP Software provided by HP as an upgrade update or supplement collectively Upgrade you must first be licensed for the original HP Software identified by HP as eligible for the Upgrade To the extent the Upgrade supersedes the original HP Software you may no longer use such HP Software This EULA applies to each Upgrade unless HP provides other terms with the Upgrade In case of
134. to the user guide index e User Guide View information about the product usage warranty specifications and support The User Guide is available in both HTML and PDF format Use the HP ToolboxFX software 73 Device Settings The Device Settings folder contains links to the following main pages Device Information View information such as the product description and a contact person Paper Handling Configure trays or change the product paper handling settings such as default paper size and default paper type Printing Change the default product print settings such as number of copies and paper orientation PCL 5 Change the PCL settings PostScript Change the PS settings Paper Types Change the mode settings for each media type such as letterhead prepunched or glossy paper System Setup Change the system settings such as jam recovery and auto continue Change the Cartridge low threshold setting which sets the toner level that causes a low toner alert Troubleshooting Gain access to various procedures required to maintain the product Password Set a password to protect the device settings Once a password is set users will be prompted to enter the password before being allowed to change device settings This password is the same as the embedded Web server password Device Information The Device Information page stores data about your product for future reference The information that you type in the fields on t
135. tt Packard limited warranty statement e Print cartridge limited warranty statement e End User License Agreement e Customer self repair warranty service e Customer support e HP maintenance agreements ENWW 135 Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet P2055d P2055dn P2055x One year from date of purchase HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt retur
136. tures 2 3 Finnish laser safety statement 154 first page use different paper 30 fonts Courier settings 13 EPS files problem solving 128 included 3 lists printing 12 permanent resources 88 formatter security 79 fraud hotline 80 fuser errors 103 G General Protection FaultException OE 126 H heavy paper output bin selecting 56 Help tab HP ToolboxFX 73 HP Customer Care 141 HP fraud hotline 80 HP Jetdirect print server partnumbers 133 HP postscript emulation Universal Print Driver 20 HP SupportPack 143 HP ToolboxFX about 25 Alerts tab 73 Device Settings tab 74 E mail alerts tab 73 Help tab 73 Network Settings tab 76 Status tab 72 System Setup tab 76 HP Universal Print Driver 21 HP Web Jetadmin 26 78 HP UX software 26 humidity problem solving 118 specifications 146 I Illegal Operation errors 126 image quality archive setting 15 HP ToolboxFX settings 75 improve print quality 119 information pages printing 70 input tray loading media 52 install supplies message 104 IP address automatic configuration 40 Macintosh problem solving 127 manual configuration 40 protocols supported 38 J jams common causes of 106 locations 107 print quality after 118 tracking number of 12 See also clearing jams jams lt location gt errormessages 102 Japanese VCCI statement 153 Jetadmin HP Web 26 78 Jetdirect print server partnumbers 133 K Korean EMI statement 153 L labels output bin selecting 56
137. tware eeeeeiseeeeeeede enne danse dad 78 Use security features sssssssssssssesseeeenen enm eene nemen enne rne n nne rrr aa 78 Secure the embedded Web server ssssssssss eene 78 Were Sun Mo roelUro EL 79 IEMEIPIEJUeuIIsm 80 Supplies life dusese aaaea i a a aE EAA A AEN T a 80 Manage the print cartridge ssssssssssseeeeneen mener nennen 80 Printcartridge storage a e ag ee eR reda ide Gd Fed aeria 80 Use genuine HP print cartridges ssssssnn een 80 HP policy on non HP print cartridges sse 80 Print cartridge authentication sss enne 80 HP fraud hotline and Web site sssss eem 80 Replace supplies and parts ssssssssssssssssssssssssseenene eene nne ennt nnns nnne inesse 82 Supply replacement guidelines sesssssssssesseseeeeeeeeenerrnnenn nnne 82 Redistribute toner ssssssssssssssseneeeeeneen ener InrrIr nnn nnns enses nnn n nennen nnne 82 Change the print cartridge erre rr X ERRER ER Re ER RS ER ERRR XR NR ERRE Ee Aon eE ra E 83 nn 85 Install product memory sssssssssseee eene nennen nnm rrr en nnne eren nennen 85 Check DIMM installatiOr ceainaria d ee eti t dee Y ere e indiga de 88 Save resources permanent resources sssssssseeeneeeeeeneee rennes 88 Enable memory for Windows esse
138. v4 parameters from the control panel e Each byte of the IPv4 address IP e Subnet Mask SM e Syslog Server LG e Default Gateway GW e Idle Timeout period default is 270 seconds 0 disables the timeout CFG DNS 1 IPv4 address of a primary DNS server one byte at a time CFG DNS 2 IPv4 address of a secondary DNS server one byte at a time IPV6 YES Enable IPv6 operation Select NO to disable IPv6 operation POLICY RTR_AV RTR_UN ALWAYS Set one of the following IPv6 addressing policies e RTR AV default Stateful auto configuration method is determined by a router The router specifies whether the print server obtains its address configuration information or both from a DHCPV6 server e RTR UN Attempt to obtain stateful configuration from a DHCPv6 server when a router is not available e ALWAYS Always attempt to obtain stateful configuration from a DHCPv6 server whether or not a router is available MANUAL KEEP DISABLE Set the behavior of a manually configured IPv6 address detected on the print server e KEEP default Maintain the address in an active state e DISABLE Maintain the address but in an inactive state Print an HP Jetdirect configuration page to verify your settings The print server can overwrite selected parameters with values that ensure proper operation 16 Chapter 2 Control panel ENWW ENWW Menu item Description WEB Embedded Web server accepts communication
139. vanced printing options In any of the sections click a current setting to activate a drop down list so you can change the setting Change the number of copies that are printed NOTE Ifthe software program that you are using does not provide a way to print a particular number of copies you can change the number of copies in the driver Changing this setting affects the number of copies for all print jobs After your job has printed restore this setting to the original value Open the Paper Output section and then enter the number of copies to print If you select 2 or more copies you can select the option to collate the pages Load letterhead or preprinted paper the same way for every job whether printing on one or both sides of the page a Open the Document Options section and then open the Printer Features section b In the Alternative Letterhead Mode drop down list select On c At the product load the paper the same way you would for printing on both sides Change the order in which pages are printed a Open the Document Options section and then open the Layout Options section b In the Page Order drop down list select Front to Back to print the pages in the same order as they are in the document or select Back to Front to print the pages in the reverse order Use features in the Windows printer driver 67 68 Chapter8 Print tasks ENWW ENWW Manage and maintain the product e Print the inform
140. work settings sssnnm ene 39 Set or change the network password sssssseeeeennn 39 IP addas fiiis ETE 40 Automatic configuration sessseeenn enn 40 Manual configuration ssssssseesse eee 40 IPv4 and IPv6 settings ie rette tdt ene eco te e deo Rus 40 Link speed setting oiii reni tecnica me e ded et ttd d Pe nad DER 41 6 Paper and print media Understand paper and print media use ssssssssssssssssssseeeenenene nennen nanenane nnns 44 Supported paper and print media sizes ccc ccecececcccececceceececceeeceeeeeeesesesaeseeeseseeeeeeseseseseeeseseeeeeeeseees 45 C st m paper Era RAE 46 Supported paper and print media types ssssssssssssssssssseen nennen enne nnnnn nns 47 Tray and bin capacity eer ene nnde ee nx EHE ER ANNE dues sae i a ia seen bes Ue FERRE KERR GENE EN aa HEAR RERREREMIE 48 Special paper or print media guidelines essssssssssssseeeneeenrnnn 49 Load WAYS IP 50 Paper orientation for loading trays ssssene nennen 50 ENWW Tray 2 and optional Tray S caue t rte bate E oe Ra Dx Pes ERE a nana edd 52 Eoad A6 slze papel seiten edet ee ERE n EE Yee FUR EUARIR MASQUE R EET Tue Eden 52 Manual T1660 LT 53 CONMQUNG HAYS i occ tte deh T RE dae R vete de ERR e bae e REN RR UNES 54 Use paper Output Options Tr PEE 55 Print to the top standard output bi

HP LaserJet P2050 Series Printer User Guide - ENWW

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