MS2421 / MS2422 / MS2431 Bar Code Scanner Installation and
Contents
1. ME 13937 5 F 19 81 mm 398 80 mm 292 10 mm Hm 15701 111 50071 Figure 6 52421 Dimensions MS2431 Scanner Dimensions 42 963 mm 168757 80325 mm 508 00 mm 29210 mm 22571 1 800 Figure 7 MS2431 Dimensions MS2421 MS2431Connector Panel Scale RS232 to Host Scanner Host USB Aux RS232 In Scanner Host sanie aa RS232 IBM 46xx Scale Data in Scale Display Datain Figure 8 MS2421 MS2431 Connector Panel Scale ready MS2421 MS2431 models supply additional connectors for scale and display communication cabling The use of these connections is dependent on the specific manufacturer of the scale being integrated Please refer to the custom Scale Installation Guide for detailed instructions on the appropriate cable hookups and calibration procedures for local Weights and Measures authorities Specifications are subject to change without notice MS2421 MS2431 Caution and Serial Number Labels Figure 9 MS2421 MS2431 Label Locations Top and Examples Bottom Scale scate Display EAS In O pc Scale Seale rovers rumorem 5 Aux Scanner Host Scanner Host sse Aen To maintain compliance with applicable standards all ci2. IP Rating IP 55 Light Levels 4842 Lux 450 footcandles Storage Temperature 40 C to 60 C 40 F to 140 F Humidity 5 to 95 Relative Humidity Non Condensing Contaminants Sealed to resist airborne particulate contaminants Ventilation None Required Specifications are subject to change without notice Base Model Characteristics MS2421 MS2431 Components Figure 5 MS2421 MS2431 Components MS2421 Shown Item No Description of Item 1 Volume Tone Multi Function Button see page 42 2 Blue LED Indicators see page 36 3 Speaker 4 Finger Recesses for Lifting 5 High Impact Window Frame Vertical Window Laser Aperture Replaceable Stainless Steel Platter with Diamonex or Sapphire Horizontal Window Laser Aperture 7 Flow Direction Indicators 8 Platter Support Bumpers see page 45 Optional Product Weight Flip Up Bar Platter Lift Handle Option provided with scale ready MS2421 105x or MS2431 105x models only 10 Diagnostic Indicator Display see page 38 for Error Codes 11 DC Power Scale and EAS Connectors see page 9 12 System Interface Connection Area see page 9 43 Optional Leveling Feet Option provided with scale ready MS2421 105x MS2431 105x models only Note Scanner label information can be found on page 10 MS2421 Scanner Dimensions
3. Switched AC Outlet Full Speed USB to Host Cable PAST ST22D N or g Pn 48 0020 Connector area located on the bottom ofthe scanner Specifies international connection See the Base Kit Components and Optional Accessories section of this guide for a complete listing See power source caution statement on pages 10 or 13 of this manual Figure 22 USB Cable Installation Schematic 25 Cable Installation Interface Specific RS485 The following steps describe how to properly install the cables for an RS485 scanner application The scanner must then be configured to match the host s RS485 parameters Cable installation alone does not guarantee that the scanner will communicate properly with the host system Note Configuration bar codes are located in the MetroSelect Configuration Guide PN 00 02407x and the MS2xxx Stratos Series Configuration Addendum PN 00 02034x 1 Tum offthe host system 2 Plug the 10 pin RJ45 end of the RS485 interface cable PN 57 57212x N 3 into the 10 pin socket labeled Scanner Host 46xx on the bottom of the scanner Refer to the figure on page 27 3 Connectthe other end of the RS485 cable to communication port 9 on the host device Stop Before continuing verify that the RS485 cable is connected to the appropriate interface socket on the scanner An incorrect cable connection can cause communication problems or poten
4. Wake Activation Area Sensitivity Photocell LED Output Range Changing the Wake Area Sensitivity Level Photocell LED Range Adjust The MS2400 Series bar code scanner wake area sensitivity level can be set to the end users preference by scanning one of the Photocell Sensitivity adjustment bar codes below Max Photocell Sensitivity This feature enables the MS24xx to be at Max sensitivity or far sensing for the wake up photo transistor 1221200 This is the default setting Medium Photocell Sensitivity This feature enables the MS24xx to be at a medium 1 sensitivity or medium sensing for the wake up photo transistor 3221210 Low Photocell Sensitivity Minimum Photocell This feature enables the MS24xx to be at a low sensitivity or low sensing for the wake up photo transistor 3221220 Sensitivity This feature enables the MS24xx to be at the lowest sensitivity close only for the wake up photo transistor 3221230 MS2400 Series Bar Code Scanner Default Setting Audible Indicators When in operation the MS2421 MS2422 MS2431 scanner provides audible feedback that indicates the status of the unit and the current scan Eight settings are available for the tone of the beep normal six alternate tones and no tone plus three volume settings To change the tone or volume refer to the Changing the Beeper Tone and Volume section of this manual One Beep When the scanner first receives power the blue LED will tu
5. 12 MS2422 Caution and Serial Number Labels Figure 13 MS2422 Label Locations Top and Examples Bottom ne NIC e EAS In e oc NIC NIC Power in o xa CE 5 Aux Scanner Host Scanner Host RS232 In use 5232 48x Caution A To maintain compliance with applicable standards all circuits connected to the imager must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm 60950 1 the power source should meet applicable performance requirements for limited power source 13 14 Installation Quick Installation Outline The following is a quick preview of the steps required for first time installations Each item is discussed in detail later in this section Determine clearance ventilation and service access requirements Determine checkout counter layout taking into account package flow cable routing and power requirements Choose the mounting option which provides the best cable power access and unit stability Unpack the unit the appropriate countertop cutouts and install all support brackets the unit in the counter Install the platter Follow the steps under the correct interface to connect the cables and power suppl
6. 4 Shield 4 3232 In 5 Connect 5 83232 CTS Out 6 RS232 CTS EAS GPIO IN 6 EAS GPIO IN 7 PC 5VDC 7 Ground 8 RS232RTS Output EAS GPIO OUT 8 EAS GPIO OUT 9 Data 9 5V Out 10 Data 10 Connect Specifications are subject to change without notice 51 Scale Ready MS2421 MS2431 Models Additional Pinout Connections There are four additional 10 pin modular jacks located on the bottom of the of the MS2421 MS2431 scanner models that may be used for an integrated scale application and the use of a remote display Note Please keep in mind that every application is unique The use of these connections depends on the specifications of the scale s manufacturer The following pinouts are for reference only If the scanner has been integrated with a scale refer to the Scale Addendum for detailed instructions on the appropriate cable connections communication specifications and calibration procedures required by the scale manufacturer and local Weights and Measures authorities When connecting any combination of scale external scale display to the MS2421 MS2431 do not exceed the following current restrictions 12V 0 7A max SV 0 2A max Scale RS232 to Host Scale to Display Scale Data in L Scale Display Data in Figure 40 Scale Ready Connector L
7. and store it in a safe location until the unit is properly installed into the checkout counter Lift the scanner out of the box by carefully grasping both sides near the center of the unit and lifting directly up Refer to Figure 15 for hand placement Important Do not remove the scanner from the box by grabbing the shipping foam This can result in the unit falling Carefully remove the shipping foam from around the scanner Shipping Foam A IE Stratos rn Accessory Box Pater ected under Accessory Box Figure 14 Figure 15 le gt 3 I m JB Figure 16 17 Installing the Unit in the Counter MS2421 Mounting Diagram Cutout Corners 4x R6 35 mm R 25 Maximum 401 95 mm 15825 295 3 mm 11 625 Cutout Wrath A To Window Conter l i 100 mm 3 937 y L Leveling Feet NZ Support Brackets See Detail C B B B A A Bottom View Top View Platter Removed 273 mm 10 76 Leveling Bubble lasom 279 mm 10 98 65 5 mm 2 58 m 984 Leveling feet are adjusted by tightening or loosening the four flat head screws shown Detail C Figu
8. scan zone and advanced decoding software this high performance series of in counter scanner scale ready products guarantees fast customer checkouts with minimal operator fatigue and stress The MS2421 MS2422 and MS2431 scanners are equipped with a multitude of standard features including StratosSCAN 5 sided 360 scanning that minimizes product orientation StratosSPHERE Decoding software that reads poor quality and damaged bar codes StratosSYNC Horizontal and vertical scanning zones operate independently from one another GS DataBar Decoding Decodes GS1 DataBar GS1 DataBar Limited and GS1 DataBar Expanded symbologies Flash ROM Upgrade latest software enhancements on site Powered Aux Port Connect hand held scanner for large or bulky items Scale Ready Model The MS2421 MS2431 model is designed for custom scale integration Loud Speaker 3 volume 7 tone settings can be heard in all environments Easy Configuration Windows based utility or simple bar code setup Fully Automatic No touch wake up from power save modes EAS Deactivation Electronic Article Surveillance EAS included Field Replaceable Vertical Window Quickly remove vertical window for cleaning or replacement StratosSCOPE Visual diagnostic indicator for easy to read feedback on scanner condition gt StratosSWAP Modular optics engine technology small pre aligned field replaceable modules gt StratosSCHOOL Operator
9. the bottom corner of the vertical output window When the scanner is ON the flashing or constant illumination of the LED indicates the status of the scanner and the current scan Blue LED No Blue LED The blue LED will not be illuminated if the scanner is not receiving power from the host or transformer They are also not illuminated when all lasers are turned off Steady Blue When all lasers are active the blue LED is illuminated Figure 32 Blue LED The blue LED will remain illuminated until all lasers are deactivated Steady Blue and Single blue Flash When the scanner successfully reads a bar code the blue LED will flash and the scanner will beep once If the blue LED does not flash or the scanner does not beep once then the bar code has not been successfully read Blue LED Off After a successful scan the scanner transmits the data to the host device Some communication modes require that the host inform the scanner when data is ready to be received If the host is not ready to accept the information the scanner s blue LED will remain off until the data can be transmitted or This indicates the scanner may be waiting for communication from the host Flashing Blue This indicates the scanner is in program mode A razzberry tone indicates that an invalid bar code has been scanned in this mode or If the unit is in sleep mode the blue LED will flash once every 15 seconds or This indicates the
10. training software Base Kit Components Part Description MS24xy 105Nz Bar Code Scanner 2 MS2420 3 MS2430 508 mm 20 0 1 Scanner Only Scale Ready Compact 2 Scanner Only Sub Compact D Diamonex Horizontal Window S Sapphire Horizontal Window 00 02407 MetroSelect Configuration Guide 00 02034 MS2xxx Stratos Series Configuration Addendum 00 05311 MS2421 MS2422 MS2431 Bar Code Scanner Installation and User s Guide Guides also available for download at www honeywellaidc com Other items may be ordered for the specific protocol being used To order additional items contact the dealer distributor or call the customer service department Optional Accessories Part Description 57 57210x N 3 RS232 Interface Cable Straight Cord with Short Strain Relief 57 57212x N 3 RS485 Port 9 Cable Straight Cord 57 57201x N 3 USB Full Speed Communication Cable Straight Cord Type A Non Locking Connector 57 57227x N 3 USB Full Speed Communication Cable Straight Cord Locking 12V Plus Power Type A 57 57008x N 3 Aux Program Cable Straight Cord with Short Strain Relief 57 57099 3 LSO RS232 PowerLink AUX Cable with built in power jack Straight Cord 57 57099x 3 12 RS232 AUX Straight Cord 3 7 m 12 for 95xx 5145 and 7580 scanners CBL 420 300 C00 RS232 AUX Coiled Cord for 1200 130
11. 0 and 1900 Series scanners 52 52511 EAS cable 24 52 52556x EAS cable 6 Applicable for IBM Host applications Optional Accessories Part Description AC to DC Power Transformer Regulated Output 5 2V 4 12V 1 5 70 74868 120V United States and Canada 70 74882 220 240V Continental European 70 74880 220V 240V United Kingdom 70 74884 220V 240V China 70 74886 220V 240V Australia 70 74888 220 240V India Replacement Parts Part Description Window types Diamonex and Sapphire are not interchangeable due to laser safety and or scanner performance differences Caution To change window type the scanner must be returned to the manufacturer for reconfiguration 46 00233 Diamonex Platter Compact 46 00296 Diamonex Platter Compact with Platter Lift Handle 46 00234 Diamonex Platter Sub Compact Size 46 01087 Diamonex Platter 508 mm 46 00235 Sapphire Platter Compact 46 00297 Sapphire Platter Compact with Platter Lift Handle 46 00236 Sapphire Platter Sub Compact Size 46 01086 Sapphire Platter 508 mm Other items may be ordered for the specific protocol being used To order additional items contact the dealer distributor or call the customer service department General Precautions The following are some general precautions to remember when handling the M
12. 2511 or 52 52556 EAS Cable to Checkpoint Device Figure 25 EAS Cable Connection Bottom of MS2421 MS2422 MS2431 The following figure shows the location of the EAS deactivation area for the MS2421 MS2422 MS2431 scanner It is important to pass the entire tag through this area to deactivate the security tag EAS Deactivation Area Entire tag must pass through the EAS deactivation area Figure 26 EAS Deactivation Area 30 Scanner Operation Scan Zone 9988 Seria 140 mm 5 51 120mm 4 72 100 mm 394 80mm 3 15 60mm 2 36 40mm 1 57 20mm 079 Om 000 omm 0 00 220mm 20mm 0 240 mm E H 140 mm 5 51 120mm 4 72 100mm 394 mas t mmi236 4 mn 157 20mm1079 Omm 000 Figure 28 Horizontal Lef Right 13 mil Specifications are subject to change without notice Typical scan zones shown 31 Scan Zone PFEFFER E 58388 LI 140mm 551 somnii E 18 40 mm 1 57 E Omm1000 il J J Figure 29 H
13. Connect the straight end of the RS232 PowerLink AUX cable PN 57 57099x 3 or PN 57 57099x 3 12 into the RS232 socket of the secondary scanner see the figure on page 29 3 Connect the angled end of the RS232 AUX cable PN 57 57099x 3 or PN 57 57099x 3 12 into the 10 pin socket labeled Aux RS232 In on the bottom of the MS2421 MS2422 MS2431 scanner Note The 52421 52422 52431 series aux port requires the signals transmit receive RTS amp CTS from the secondary scanner For Rev Units or later The MS2420 MS2430 s auxiliary port will support 5VDC devices with a 700mA maximum current For Rev F units or earlier The MS2420 MS2430 s auxiliary port will support 5VDC devices with a 150mA maximum current If the auxiliary device exceeds this specification an external power supply will be required to power the auxiliary device The following Honeywell scanners can receive power from MS2420 MS2430 the MS9520 MS9540 and the MS5145 4 This step is required for secondary devices that require gt 5VDC and or 700mA current to operate Skip to step 5 if the secondary device requires 5VDC Plug the power supply into the secondary scanner s PowerLink cable PN 57 57099x 3 PN 57 57099x 3 12 and connect AC power to the secondary scanner Note Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible 5 Configur
14. LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT WARRANTY TORT OR OTHERWISE EXCEED THE ACTUAL AMOUNT PAID TO HII FOR THE PRODUCT THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HII MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES LOSSES OR DAMAGES SOME STATES PROVINCES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU All provisions of this Limited Warranty are separate and severable which means that if any provision is held invalid and unenforceable such determination shall not affect the validity of enforceability of the other provisions hereof Use of any peripherals not provided by the manufacturer may result in damage not covered by this warranty This includes but is not limited to cables power supplies cradles and docking stations HII extends these warranties only to the first end users of the products These warranties are non transferable The duration of the limited warranty for the MS2421 MS2422 MS2431 is two 2 year s The accessories have a 90 day limited warranty from the date of manufacture 58 60 Index A application audible AUX B beep blue LI button multi function tone volume see power checkout counter class compliance connector panel current customer service cutout D DC default setting
15. MS2421 MS2422 MS2431 Bar Code Scanner Installation and User s Guide Disclaimer Honeywell International Inc HII reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult HII to determine whether any such changes have been made The information in this publication does not represent a commitment on the part of HII HII shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the furnishing performance or use of this manual This document contains propriety information that is protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII 2006 2012 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks Stratos MetroSet and MetroSelect are a trademarks or registered trademarks of Metrologic Instruments Inc in the United States and or other countries Microsoft Windows and Windows 95 are trademarks or registered trademarks of Microsoft Corporation IBM is a trademark of International Business Machines Corporation Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the property of their respect
16. S2421 MS2422 MS2431 scanner Do not turn the unit upside down with the platter in place Do not press on the window in the platter or the vertical window frame Platter Removal No hardware or tools are required to remove the platter see Figure 3 Refer to the Maintenance section of this manual for additional information on platter replacement Note See caution statement on page 3 Finger Recesses There are two finger recess areas provided to assist when lifting the scanner Rest both thumbs against the vertical window frame for added stability when lifting the unit by the finger recesses Figure 2 Press and Lit Flip Up Handle Grip Firmy and Lit Figure 3 Finger Recesses Design Specifications Operational Light Source VLD 650 nm Peak Laser Power lt 1 5 mW Embedded Laser Max Optical Power 10 mW Wavelength 650 nm Horizontal Depth of Field 0 mm 100 mm 0 4 for 0 33 mm 13 mil Bar Code Vertical Depth of Field 0 mm 216 mm 0 8 5 for 0 33 mm 13 mil Bar Code Scan Speed 5400 Scan Lines per Second No of Scan Lines 54 38 Horizontal 16 Vertical Motor Speed 6000 6000 RPM Horizontal Vertical Min Bar Width 0 114 mm 4 5 mil Scan Zone 360 Decode Capability All Standard 1 D Bar Codes GS1 DataBar GS1 DataBar Expanded and GS1 Da
17. S2421 MS2422 MS2431 scanner is first powered up it cycles through a number of self tests before starting normal operation If there are any initial failures during this sequence of tests the scanner will beep or razz to indicate the error and an error code will appear in the diagnostic indicator display The following are examples of the types of tests performed at power up Memory tests Hardware setup tests Motor tests Laser tests Configuration tests RYN Interface tests These tests are also performed on a periodic basis with the operator alerted to any failures Configuration Mode All MS2421 MS2422 MS2431 bar code scanners have been configured at the factory with a set of default communication protocols Since many host systems have unique formats and protocol requirements a wide range of configurable features that may be selected with the use of the MetroSelect Configuration Guide PN 00 02407x the MS2xxx Stratos Series Configuration Addendum PN 00 02034x and MetroSet 43 Maintenance Horizontal Scan Window Replacement Note After the replacement platter has been installed remove all protective film from the new platter s window The unit will not function properly if the protective film is not removed Platter Horizontal Scan Window Removal Flip up the handle near the end Press on the platter near the center of the platter Grip it firmly and of the top edge then grip lift the platter off unit
18. Transformer Direct 10 Shield Ground This configuration cable was designed to be used with the MS2421 MS2422 MS2431 auxiliary connector only All signals are referenced from the 52421 52422 52431 scanner t All signals are referenced from the auxiliary secondary scanner Specifications are subject to change without notice Regulatory Compliance Safety ITE Equipment IEC 60950 1 Second Edition EN 60950 1 Second Edition Reece Ti DE cased LASER KLASSE 1 PRODUKT Laser LASER CLASE 1 PRODUCTO Laser Class 1 IEC 60825 1 Second Edition 2007 EN 60825 1 Second Edition 2007 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure Under no circumstances should the customer attempt to service the laser scanner Never attempt to look at the laser beam even if the scanner appears to be nonfunctional Never open the scanner in an attempt to look into the device Doing so could result in hazardous laser light exposure The use of optical instruments with the laser equipment will increase eye hazard As Atenci n La modificaci n de los procedimientos o la utilizaci n de controles o ajustes distintos de los especificados aqu pueden provocar una luz de l ser peligrosa Bajo ninguna circunstancia el usuario deber realizar el mantenimiento del l ser del esc ner Ni intentar mirar al haz del l ser incluso cuand
19. ZIZENS N pw 46 0020 oe co vg xx Specifies international connection See the Base Kit Components and Optional Accessories section of this guide for a complete listing See power source caution statement on pages 10 or 13 of this manual Figure 23 RS485 Cable Installation Schematic 27 Cable Installation Secondary Honeywell Scanner The following steps describe how to properly install the cables between a secondary Honeywell scanner and the MS2421 MS2422 MS2431 scanner The MS2421 MS2422 MS2431 and the secondary scanner must then be configured to communicate properly Cable installation alone does not guarantee that the MS2421 MS2422 MS2431 scanner will communicate properly with the host system and secondary scanner Note Contact a customer service representative before connecting another manufacturer s scanner to the MS2421 MS2422 as a secondary scanner Configuration bar codes are located in the MS2xxx Stratos Series Configuration Addendum PN 00 02034x under Scanner Configuration Bar Codes Auxiliary Port Quick Start for a Secondary Honeywell Scanner 1 Refer to pages 22 26 for the type of interface RS232 RS485 etc required for your application Follow the cable installation steps under the appropriate interface before continuing Once the communication and power cables have been installed follow step 2 below for the secondary scanner installation 2
20. a reminder that this power cycle is scanning against a default generated configuration 06 COMMUNICATION ERROR The RS232 data line is being held active This causes the scanner to read a break signal constantly and continuous attempts are made to enter MetroSet configuration mode A short on the RX Data line can cause this condition It can also be the result of a laptop in power save mode The scanner will abort attempts to enter configuration mode after a short timeout The scanner can automatically recover from this condition once the short in the RX Data line is corrected 38 Code Description 09 COPROCESSOR COMMUNICATION ERROR The main microprocessor is not communicating with the interface coprocessor The interface coprocessor may be in a fault condition with the host or just not able to respond This error may appear when the scanner is configured for USB or RS485 interface applications or during an attempt to update the interface software through the flash utility The unit should be repaired at an authorized service center 11 SWITCH ERROR The switch used for volume selection or sleep mode is detected in error always closed The condition is self correcting if possible If the error persists return the unit for repair at an authorized service center The scanning operation can continue with this error active 21 LASER 1 VERTICAL ERROR The laser in the vertical scanning su
21. and clean the base unit to ensure that no debris is interfering with the platter movement 46 Troubleshooting The following guide is for reference purposes only Contact a customer service representative to preserve the limited warranty terms Symptom Possible Cause s All Interfaces jeg Check the transformer outlet and the power strip No LED beep or No power is being supplied Make sure the power cable is plugged into the motor spin to the scanner scanner During power up the unit beeps 3 times Anon volatile RAM failure Contact a customer service representative if the unit will not hold the configuration During power up the unit razzes continuously There has been a diagnostic failure Contact a customer service representative if the unit will not function During power up the unit razzes once and the blue LED flashes A VLD failure Contact a customer service representative During power up the unit razzes twice and blue LED flash Scanner motor failure Contact a customer service representative There are multiple scans upon presentation of code The same symbol timeout is set to short Adjust same symbol timeout for a longer time The unit powers up but does not beep The beeper is disabled Enable the beeper No volume is selected Select a volume No tone is selected Select a tone The unit powers u
22. anner laser Non guardate mai il raggio laser anche se credete che lo scanner non sia attivo Non aprite mai lo scanner per guardare dentro l apparecchio Facendolo potete esporVi ad una esposizione laser rischiosa L uso di apparecchi ottici equipaggiati raggi laser aumenta il rischio di danni alla vista 55 EMC Emissions FCC Part 15 ICES 003 CISPR 22 EN 55022 Immunity CISPR 24 EN 55024 Note Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Class A Devices The following is applicable when the scanner cable when fully extended greater in length than 3 meters 9 8 feet Les instructions ci dessous s appliquent aux cables de scanner d passant 3 m tres 9 8 pieds de long en extension maximale Folgendes trifft zu wenn das Scannerkabel l nger als 3 Meter ist This equipment has been tested and found to comply with limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfe
23. ayout Scale Display Data In Scale Scale Data In Scale RS232 to Host Data to Display RS232 from the Load Scale Data Dual Cable Scale to Display from the Load Cell Interface Applications Cell Interface Pin Function Pin Function Pin Function Pin Function 1 9161 1 12V 1 Ground 1 18161 2 562 2 Ground 2 Scale RS232 TX Out 2 SIG2 3 SIG3 3 5V 3 Scale RS232 RX In 3 5163 4 SIG4 4 Ground 4 Scale RS232 RTS Out 4 SIG4 5 5165 5 RS232 TX In 5 Scale RS232 CTS In 5 SIG5 6 5166 6 RS232RX Out 6 No Connect 6 5166 7 51071 7 RS232CTS In 7 No Connect 7_ siG7 8 51081 8 RS232RTS Out 8_ No Connect 8 50817 9 51691 9 Scale Status TTL 9 Connect 9 51091 10 5161077 10 Scale Zero TTL 10 Shield 10 SIG10 All signals are referenced from the MS2421 MS2431 scanner 7 The use of these pins depends upon the specifications of the scale s manufacturer Specifications are subject to change without notice 52 Cable Connector Configurations The following cables are examples of some of the standard cables that may be shipped with the MS2421 MS2422 MS2431 bar code scanner Please keep in mind that every application is unique and the cables received with the MS2421 MS2422 MS2431 scanner may be custom cables that are not shown below RS232 Interface Cable PN 57 57210x N 3 Function No Connect RS232 TX Outpu
24. bar code is out of tolerance The type of printer and or the printer settings could be the problem Check the print mode or change the printer settings For example change to econo mode or high speed The unit powers up but does not scan and or beep The unit is trying to scan a particular symbology that is not enabled UPC EAN and Code 128 are enabled by default Verify that the type of bar code being read has been selected The unit has been configured for a character length lock or a minimum length and the bar code being scanned does not satisfy the configured criteria Verify that the bar code that is being scanned falls into the criteria Typical of Non UPC EAN codes The scanner defaults to a minimum of 4 character bar code The unit beeps at some bar codes but The bar code may have been printed incorrectly Check if it is a check digit character or border problem The scanner is not configured correctly for Check if check digits are set properly NOT for others of the code this type of bar code symbology The minimum symbol length setting does not Check if the correct minimum symbol length is set work with the bar code RS232 Only The unit powers up OK and scans OK but does not communicate properly to the host The com port at the host is not working or is not configured properly The cable is not connected to the proper com port The c
25. base the other end to remove the platter from the unit base Scale Ready 2422 Model 52421 52431 Model Platter Horizontal Scan Window Installation When installing the platter it is important to ensure the platter is positioned properly Carefully align the platter points shown below with the matching points indicated on the unit base No hardware is required for platter installation Underside of Platter Casi MS2421MS2431 Platter MS2421 Base Unit Underside of Platter B B MS2422 Platter 52422 Base Unit Figure 38 Platter Horizontal Scan Window Replacement See replacement parts on page 3 For MS2431 use the same points as shown for the MS2421 to install the platter t If the platter on the MS2421 MS2431 is not equipped with a product weight roll bar lift handle it can be removed using the same method as shown for the MS2422 45 Daily Maintenance Smudges and dirt on the unit s window can interfere with the unit s performance If the horizontal vertical output windows require cleaning use only a mild glass cleaner containing no ammonia When cleaning the window spray the cleaner onto a lint free non abrasive cleaning cloth then gently wipe the window clean If the unit s case requires cleaning use a mild cleaning agent that does not contain strong oxidizing chemicals Strong cleaning agents may discolor or damage the unit s exterior Routinely check
26. be configured to match the host s USB parameters Cable installation alone does not guarantee that the scanner will communicate properly with the host system Note Configuration bar codes are located in the MetroSelect Configuration Guide PN 00 02407x and the MS2xxx Stratos Series Configuration Addendum PN 00 02034x 1 Tum offthe host system 2 Plug the 10 pin RJ45 end of the USB interface cable PN 57 5720 N 3 or 57 57227x N 3 into the 10 pin socket labeled Scanner Host USB on the bottom of the scanner Refer to the figure on page 25 3 Connect the other end of the USB interface cable to the appropriate USB port on the host device Stop Before continuing verify that the USB interface cable is connected to the appropriate socket on the scanner An incorrect cable connection can cause communication problems or potential damage to the scanner and or terminal Note Plugging the scanner into the USB port of the host does not guarantee that scanned information will appear at the host A software driver and correct configuration setting are also required for proper communication to occur 4 Plug the external power supply PN 46 002xx into the 3 pin Molex socket labeled DC Power In on the bottom of the scanner Note Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible Using a switched AC outlet is recom
27. bsystem denotes a failure The scanner will try three times to correct the laser operation If the laser error persists the vertical scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators 22 LASER 2 RIGHT HORIZONTAL ERROR The right laser in the horizontal scanning subsystem denotes a failure The scanner will try three times to correct the laser operation If the laser error persists and the left horizontal laser 3 is also in error the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators 23 LASER 3 LEFT HORIZONTAL ERROR The left laser in the horizontal scanning subsystem denotes a failure The scanner will try three times to correct the laser operation If the laser error persists and the right horizontal laser 2 is also in error the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators 24 LASER 1 VERTICAL HIGH CURRENT WARNING The laser in the vertical scanning subsystem is drawing excessive current This could be a warning for a future total failure Have the unit checked at an authorized service center when convenient 25 LASER 2 RIGHT HORIZONTAL HIGH CURRENT WARNING The laser in the vertical scanning subsystem is drawing excessive current This could be a warning for a future total failure Have the unit checked at an authorized service
28. center when convenient 26 LASER 3 LEFT HORIZONTAL HIGH CURRENT WARNING The laser in the vertical scanning subsystem is drawing excessive current This could be a warning for a future total failure Have the unit checked at an authorized service center when convenient 27 LASER 1 VERTICAL UNDERCURRENT WARNING The laser in the vertical scanning subsystem is drawing too little current The laser is probably not on This could be the result of a loss of the required set point in memory Have the unit checked at an authorized service center 39 Error Code Description 28 LASER 2 RIGHT HORIZONTAL UNDERCURRENT WARNING The laser in the right horizontal scanning subsystem is drawing too little current The laser is probably not on This could be the result of a loss of the required set point in memory Have the unit checked at an authorized service center 29 LASER 3 LEFT HORIZONTAL UNDERCURRENT WARNING The laser in the left vertical scanning subsystem is drawing too little current The laser is probably not on This could be the result of a loss of the required set point in memory Have the unit checked at an authorized service center 31 MOTOR 1 VERTICAL ERROR The motor in the vertical scanning subsystem denotes a failure The scanner will try three times to correct the motor operation If the motor error persists the vertical scanning subsystem will be shut down and
29. d be located on the operator s side of the checkout counter in close proximity to the scanner to facilitate calibration and service of the unit 5 Connect AC power to the transformer If the AC outlet is equipped with an on off switch turn the power on 6 Tum on the host system 7 Scan the Recall Defaults bar code Note The Recall Defaults bar code is located in the MetroSelect Configuration Guide PN 00 02407x under Need to Start Over 8 Configure the scanner to match the host system s RS232 parameters Note Refer to the MetroSelect Configuration Guide PN 00 02407x under Section G RS232 for enabling RS232 Mode scan the recall defaults bar code first 22 Cable Installation Interface Specific RS232 AC Outlet b Switched T Optional EAS Cable RS232 to Host Cable PN 57 57210x N 3 A Poner supe Pn 48 0020 Connector area located on the bottom ofthe scanner Specifies international connection See the Base Kit Components and Optional Accessories section of this guide for a complete listing A See power source caution statement on pages 10 or 13 of this manual Figure 21 RS232 Interface Cable Installation Schematic 28 Cable Installation Interface Specific Full Speed USB The following steps describe how to properly install the cables for a Full Speed USB scanner application The scanner must then
30. e subject to change without notice 21 Cable Installation Interface Specific RS232 The following steps describe how to properly install the cables for an RS232 application The scanner must then be configured to match the host s RS232 parameters Cable installation alone does not guarantee that the scanner will communicate properly with the host system Note Configuration bar codes are located in the MetroSelect Configuration Guide PN 00 02407x and the MS2xxx Stratos Series Configuration Addendum PN 00 02034x 1 Tum off the host system 2 Plug the 10 pin RJ45 end of the RS232 interface cable PN 57 57210x N 3 into the 10 pin socket labeled Scanner Host RS232 on the bottom of the scanner Refer to the figure on page 23 3 Connectthe other end of the RS232 cable to the proper communication port on the host device Stop Before continuing verify that the RS232 interface cable is connected to the appropriate interface socket on the scanner An incorrect cable connection can cause communication problems or potential damage to the scanner and or terminal 4 Plug the external power supply PN 46 002xx into the 3 pin Molex socket labeled DC Power In on the bottom of the scanner Note Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible Using a switched AC outlet is recommended The switch shoul
31. e the MS2421 MS2422 MS2431 scanner and the secondary scanner The auxiliary input port s data format must match the main output format of the secondary scanner Note Refer to the MS2xxx Stratos Series Configuration Addendum PN 00 02034x under Scanner Configuration Bar Codes Auxiliary Port Quick Start for a Secondary Honeywell Scanners 28 Cable Installation Secondary Honeywell Scanner Pn 57 570991 3 FPN 57 570901 3 12 AN 0 1 Optional Secondary Scanner Additional power supply is scanner dependent and may not be required t See Aux power notes on page 28 See power source caution statement on pages 10 or 13 of this manual Figure 24 Secondary Scanner Cable Installation Schematic 29 EAS Deactivation SW1 and SW2 are the switch banks inside the Checkpoint device that set the deactivation range The following is a list of Checkpoint recommended switch bank settings Base Model Checkpoint Recommended Switch Bank Settings MS2421 SW1 amp SW2 switches 1 and 6 set to ON MS2422 SW1 amp SW2 switches 1 and 6 set to ON MS2431 SW1 amp SW2 switches 1 and 6 set to ON All MS2421 MS2422 MS2431 models have a connector labeled EAS In on the bottom of the unit An optional EAS cable PN 52 52511 or 52 52556 available for purchase for connection between the Checkpoint device and the MS2421 MS2422 MS2431 scanner PN 52 5
32. figuration Bar Codes Auxiliary Port Quick Start for a Secondary Honeywell Scanner 49 50 Scanner and Cable Terminations Scanner Pinout Connections The MS2421 MS2422 MS2431 scanner terminates to 10 pin modular jacks located on the bottom of the unit The serial number label indicates the model number and interface of the scanner EAS DC Power Pin Function Pin Function 1 EAS In 1 No Connect 2 EASOut 2 Earth Ground 3 Connect 4 52VDC 5 Ground 6 12VDC Scanner Host USB Scanner Host RE232 46x Aux R232 In Figure 39 Connector Layout Scanner to Host RS485 Scanner to Host RS232 Pin Function Pin Function 1 Signal Ground 1 Ground 2 Reserved for RS232 Interface 2 RS232 Transmit 3 Reserved for RS232 Interface 3 RS232 Receive 4 Reserved for RS232 Interface 4 RS232RTS Output 5 Reserved for RS232 Interface 5 RS232CTS Input 6 Reserved for RS232 Interface and EAS 6 RS232DTR Input EAS GPIO IN 7 No Connect 7 No Connect 8 Reserved for RS232 Interface and EAS 8 DSR EAS GPIO OUT 9 IBMB 9 Reserved for RS485 Interface 10 IBMA 10 Reserved for RS485 Interface Scanner to Host USB Auxiliary RS232 In Pin Function Pin Function 1 Signal Ground 1 Ground 2 RS232 Transmit 2 RS232 Receive Input 3 RS232Receive 3 RS232 Transmit Output
33. he scanner beeps three times on power up then the nonvolatile memory that holds the scanner configuration has failed Return the unit for repair at an authorized service center 37 Diagnostic Indicator Display There is a two digit error code display located under horizontal output window near the top of the platter see figure below Figure 33 Error Code Display The following is a list of possible error codes and their meanings Some errors will require immediate scanner maintenance Error Code Description 01 Reserved 02 RAM ERROR The scanner s Random Access Memory RAM is tested as faulty Return the unit for repair at an authorized service center 03 PROGRAM ERROR The scanner s software program is failing Return the unit for repair INTERFACE ERROR After power up and any application exit e g MetroSet etc the scanner checks the interface hardware with that chosen in configuration If they do not agree an interface error exists Correct this problem by getting the proper hardware interface OR programming MS2421 MS2422 MS2431 configuration for the proper interface hardware attached 05 CONFIGURATION ERROR The non volatile configuration memory did not agree with the data last saved Default configuration data is then used and the scanner continues operating This error is also accompanied by three beeps This error will remain during operation as
34. her than Hil or its authorized representatives This warranty shall extend from the time of shipment for the duration published by HII for the product at the time of purchase Warranty Period Any defective product must be returned at purchaser s expense during the Warranty Period to HII factory or authorized service center for inspection No product will be accepted by Hil without a Return Materials Authorization which may be obtained by contacting HII In the event that the product is returned to HII or its authorized service center within the Warranty Period and HII determines to its satisfaction that the product is defective due to defects in materials or workmanship HII at its sole option will either repair or replace the product without charge except for return shipping to HII EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES EITHER EXPRESSED OR IMPLIED ORAL OR WRITTEN INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT HII S RESPONSIBILITY AND PURCHASER S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT WITH NEW OR REFURBISHED PARTS IN NO EVENT SHALL HII BE LIABLE FOR INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES AND IN NO EVENT SHALL ANY LIABILITY OF ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER WHETHER SUCH
35. iagnostic Indicator Display Power Save Modes M Beeper Options and Button Functions Beeper Tone and Volume Control The Multi Function Button Startup Power Up Test Configuration Mode Maintenance Horizontal Scan Window Replacement Daily Maintenance Troubleshooting Troubleshooting Symptom Solution Chart Scanner and Cable Terminations Scanner Pinout Connections Cable Connector Configurations Regulatory Compliance Safety Limited Warranty Index Customer Support Technical Assistance Product Service and Repair 33 38 rror Codes Introduction Manual Scope This guide provides information on the installation setup and operation of the MS2421 MS2422 and MS2431 scanner only models If the MS2421or MS2431 scanner has been integrated with a scale please refer to the Scale Addendum for detailed instructions on the appropriate cable connections communication specifications and calibration procedures required by the scale manufacturer and local Weights and Measures Authorities Product manuals are also available for download in Adobe Acrobat file format at www honeywellaidc com Product Overview MS2421 MS2422 and MS2431 scanner models are designed to meet the demanding needs of high volume supermarket and point of sale applications With advanced features like 5 sided 360 scanning 5400 scans per second a comprehensive
36. ive owners Patents For patent information please refer to www honeywellaidc com Patents Table of Contents Introduction Manual Scope Product Overview Base Kit Components Optional Accessories Replacement Parts General Precautions Design Specifications Operational Mechanical Electrical Environmental Base Model Characteristics MS2421 MS2431 Components MS2421 Scanner Dimensions MS2431 Scanner Dimensions MS2421 MS2431 Connector Panel MS2421 MS2431 Caution and Serial Number Labels MS2422 Components MS2422 Dimensions MS2422 Connector Panel MS2422 Caution and Serial Number Labels Installation Quick Installation Outline Site Requirements Vertical Clearance Ventilation and Spacin Service Access Power Installation Checkout Counter Layout Consideratio Unpacking the Unit Installing the Unit in the Counter MS2421 Mounting Diagram MS2422 Mounting Diagram MS2431 Mounting Diagram Two Point Support MS2431 Mounting Diagram Three Point Support Cable Installation Interface Specific RS232 Full Speed USB IBM OEM USB Serial Emulation Mode Keyboard Emulation Mode RS485 Cable Installation Secondary Honeywell Scanner EAS Deactivation Scanner Operation Scan Zone Wake Activation Area Photocell LED Output Changing the Wake Area Sensitivity Level Audible Indicators DS Visual Indicators Failure Modes D
37. mended The switch should be located on the operator s side of the checkout counter in close proximity to the scanner to facilitate calibration and service of the unit 5 Connect AC power to the transformer If the AC outlet is equipped with an on off switch turn the power on 6 Tum on the host system 7 Configure the scanner to match the host system s USB parameters Note The IBM OEM Full Speed USB Communication Defaults bar code is located in the MS2xxx Stratos Series Configuration Addendum PN 00 02034x under Scanner Configuration Bar Codes Dual Cable Scanner Configuration Bar Codes IBM OEM Full Speed USB Communication Defaults and IBM OEM Full Speed USB Protocols Applies only with MS2421 MS2431 non scale scanner models If a scale has been integrated into a scale ready MS2421 MS2431 the configuration bar code shown does not apply 24 Cable Installation Interface Specific Full Speed USB Step 8 is for USB Serial Emulation Mode or Keyboard Emulation Mode only 8 Configure the scanner for USB Serial Emulation Mode or USB Keyboard Emulation Mode by scanning the appropriate configuration bar codes in the USB section of the MetroSelect Configuration Guide PN 00 02407x under Low Speed USB Any low speed USB warnings may be disregarded when utilizing these codes for a Full Speed USB scanner Note Step 7 must be completed before continuing to step 8 for these features to work properly b xx
38. n or incrementally using the following bar code The new volume will be heard followed by a short pause Two more tones will be heard signifying the new N setting has been saved in memory The silent no volume tone is also selectable 999974 The Multi Function Button Press and Hold 1 2 Release Ef Figure 34 The Multi Function Button Changing the Beeper Volume A short lt 3 second depression and the beeper volume will change The Figure 35 Changing the Beeper volume will be heard The silent no beep volume is also Volumo selectable Placing the Unit in Laser amp Motor Power Save Mode Long 3 seconds depression The Laser and Motor Off Power Save Mode is the only power save mode that can be activated with the multi function button Figure 36 Laser amp Motor Off This feature is configuration dependent Refer to the MetroSelect Power Save Mode Configuration Guide PN 00 02407x under Scanner Operation Power Save Modes to enable this feature Press and Hold 1 2 3 4 Release Press and Rel ese ond Se Waking the Unit from All Power Save Modes The next button depression will awaken the scanner for normal operation Figure 37 Normal Operation 22 Startup When the scanner first receives power the blue LED will turn on and the scanner will beep once The scanner is now ready to scan Power Up Test Mode When a M
39. nces radio Dans ce cas l utiliseteur peut tre amen predre les mesures ad quates EMC Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Class B Devices The following is applicable when the scanner cable is less than 3 meters 9 8 feet in length when fully extended Les instructions ci dessous s appliquent aux cables de scanner ne d passant pas 3 m tres 9 8 pieds de long en extension maximale Folgendes trifft zu wenn das Scannerkabel k rzer als 3 Meter ist This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television recep
40. o este no est operativo Tampoco deber abrir el esc ner para examinar el aparato El hacerlo puede conllevar una exposici n peligrosa a la luz de l ser El uso de instrumentos pticos con el equipo l ser puede incrementar el riesgo para la vista As Attention L emploi de commandes r glages ou proc d s autres que ceux d crits ici peut entrainer de graves irradiations Le client ne doit en aucun cas essayer d entretenir lui m me le scanner ou le laser regardez jamais directement le rayon laser m me si vous croyez que le scanner est inactif N ouvrez jamais le scanner pour regarder dans l appareil Ce faisant vous vous exposez une rayonnement laser qu st hazardous L emploi d appareils optiques avec cet quipement laser augmente le risque d endommagement de la vision AN Achtung Die Verwendung anderer als der hier beschriebenen Steuerungen Einstellungen oder Verfahren kann eine gef hrliche Laserstrahlung hervorrufen Der Kunde sollte unter keinen Umst nden versuchen den Laser Scanner selbst zu warten Sehen Sie niemals in den Laserstrahl selbst wenn Sie glauben da der Scanner nicht aktiv ist Offnen Sie niemals den Scanner um in das Gerat hineinzusehen As Attenzione L utilizzo di sistemi di controllo di regolazioni o di procedimenti diversi da quelli descritti nel presente Manuale pu provocare delle esposizioni a raggi laser rischiose cliente non deve assolutamente tentare di riparare egli stesso lo sc
41. om port is not operating properly Check to make sure that the baud rate and parity of the scanner and the communication port match and the program is looking for RS232 data 48 Symptom Possible Cause s Solution RS232 Only The host is receiving data but the data does not look correct The scanner and host may not be configured for the same interface Check that the scanner and the host are configured for the same interface Characters are being dropped The intercharacter delay needs to be added to the transmitted output Add some intercharacter delay to the transmitted output by using the MetroSelect Configuration Guide PN 00 02407x Aux Port Operation With Any Interface The secondary scanner is not functioning Refer to the user s guide provided with the secondary scanner The secondary scanner powers up but data is not relayed to the host The secondary scanner cable may not be connected to the proper port on the scanner Ensure that the secondary scanner is connected to the MS242x com port marked Aux port The auxiliary com port may not be operating properly The scanner must be configured to enable the auxiliary port The auxiliary input port s data format must match the main output format of the secondary scanner Refer to the 52 Stratos Series Configuration Addendum 00 02034 under Scanner Con
42. ooting your device please contact us by using one of the methods below Knowledge Base www hsmknowledgebase com Our Knowledge Base provides thousands of immediate solutions If the Knowledge Base cannot help our Technical Support Portal see below provides an easy way to report your problem or ask your question Technical Support Portal www hsmsupportportal com The Technical Support Portal not only allows you to report your problem but it also provides immediate solutions to your technical issues by searching our Knowledge Base With the Portal you can submit and track your questions online and send and receive attachments Web form www hsmcontactsupport com You can contact our technical support team directly by filling out our online support form Enter your contact details and the description of the question problem Telephone www honeywellaidc com locations For our latest contact information please check our website at the link above Product Service and Repair Honeywell International Inc provides service for all of its products through service centers throughout the world To obtain warranty or non warranty service please visit www honeywellaidc com and select Support Contact Service and Repair to see your region s instructions on how to obtain a Return Material Authorization number RMA amp You should do this prior to returning the product 63 Honeywell Scanning amp Mobility 9680 Old Bailes Road Fo
43. orizontal Direct 13 mil 2822 1111 omar E somniis sontes S0mm 238 Momm 1 57 20 079 mm 0 00 Figure 30 Vertical Direct 13 mil Specifications are subject to change without notice Typical Scan Zones shown 32 Wake Activation Area Photocell LED Output The MS2421 MS2422 MS2431 default power save mode is Dual Action Power Save Mode 2 see page 41 This power save mode turns the laser OFF after a configured period of non use then turns the motor OFF after thirty minute intervals Any movement detected by the photocell in the activation area shown below in grey will cause the scanner to exit the power save mode The motor will restart automatically and the laser will turn back on preparing the scanner for bar code recognition decoding and transmission SRERESRERBERES 32 o ITS SasssESSEEERSRE BES 140mm 551 120mm 472 100 mm 394 80mm 3 15 60 22361 40mm 157 20 0791 Omm 0 00 Figure 31 Wake Activation Area Perpendicular to Package Flow Default Range Photocell LED Output 1 Refer to the MetroSelect Configuration Guide 00 02407 for additional information on configurable power save modes Specifications are subject to change without notice 33
44. p but does not scan and or beep The unit is trying to scan particular symbology that is not enabled UPC EAN and Code 128 are enabled by default Verify that the type of bar code being read has been selected The unit has been configured for a character length lock or a minimum length and the bar code being scanned does not satisfy the configured criteria Verify that the bar code that is being scanned falls into the criteria Typical of Non UPC EAN codes The scanner defaults to a minimum of 4 character bar code The unit scans a bar code but locks up after the first scan the blue LED stays The scanrer is configured to support some form of host handshaking but is not receiving the signal If the scanner is setup to support ACK NAK RTS CTS XON XOFF or DIE verify that the host cable and host are supporting the handshaking properly on The unit scans but the data format Verify that the scanner s data format matches that the data transmitted ie cate ran does not match the host required by the host Make sure that the scanner to ths ho system requirements is connected to the proper host 47 Symptom Solution All Interfaces Scanner beeps at some bar codes and NOT for others of the same bar code symbology The print quality of the bar code is suspect Check the character length lock The aspect ratio of the
45. period of non use Any movement detected by the photocell will wake the scanner from the power save mode see s wake time is slightly longer due to the motor s need to restart Figure 31 on page 33 This mode s 4 Dual Action Power Save Mode 1 Blinks the laser OFF amp ON after a configured period of non use turns the laser and motor OFF at thirty minute intervals Tas Scan Laser Sars Laser amp oor Sieg Tums OFF Example If the power save timeout is set to 15 minutes 26 Any movement detected by the photocell will wake the scanner from the power save mode see Figure 31 on page 33 5 Dual Action Power Save Mode 2 Default Turns the laser OFF after a configured period of non use then turns the motor OFF after thirty minute intervals Lassan IaserTums Motor Tums E om Example If the power save timeout is set to 15 minutes gt Any movement detected by the photocell will wake the scanner from the power save mode see Figure 31 on page 33 41 Beeper Options and Button Functions Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code The new tone will be heard followed by a short pause Two more new tones will be heard signifying the new setting has been stored in memory The silent no beep tone is also selectable 5 599997 Changing the Beeper Volume Volume levels may be configured using the volume butto
46. port may be required for thin countertops or two L brackets may be used instead of a routed edge see example below 9 5 mm 39 0 mm 103791 11 54 Max wd Example of L Bracket Support Max Length of 286 mm 11 25 62 1 mm 9 5 mm 1245 Max 103757 a Example of L Bracket Support Max Length of 286 mm 11 25 Figure 19 MS2431 Mounting Diagram Two Point Support Specifications are subject to change without notice 20 Installing the Unit in the Counter MS2431 Mounting Diagram Three Point Support 294 1 mm 1 59 mm 511 18 mm 1 59 384 111 5787 006257 120 125 0 0625 115 62 1 mm 124671 al 19 05 mm 075 i 9 525 mm 038 i Ef i Support Brackets 102 0 mm Keep connector 203 2mm areas free from 14011 obstructions 20545 mm 11 6318 Shown contact the platter Cutout walls must not 62 1 mm 12 45 Pater Nt Shown 95mm 0375 Example of L Bracket Support Max Length of 286 mm 11 25 Additional structural support may be required for thin countertops An L bracket may be used instead of a routed edge see example at left Figure 20 52431 Mounting Diagram Three Point Support Specifications ar
47. rcuits connected to the imager must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm 60950 1 the power source should meet applicable performance requirements for limited power source 10 MS2422 Components Figure 10 MS2422 Components Item No Description of Item 1 Volume Tone Multi Function Button see page 42 2 Blue LED Indicators see page 36 3 Speaker see page 35 4 Finger Recesses for Lifting Located Under Platter 5 High Impact Window Frame Vertical Window Laser Aperture 5 Replaceable Stainless Stee Platter with Diamonex or Sapphire Horizontal Window Laser Aperture 7 Flow Direction Indicator 8 Platter Support Bumpers see page 45 9 Diagnostic Indicator Display see page 38 10 DC Power Scale and EAS Connectors see page 12 11 System Interface Connection Area see page 12 Note Scanner label information can be found on page 13 11 MS2422 Dimensions Ir 275 13007 5427 100 90 mm 139571 E Al 363 00 mm 13898 Figure 11 MS2422 Dimensions MS2422 Connector Panel Scanner Host USB Aux RS232 In Scanner Host DC Power 95232 IBM 46 Figure 12 MS2422 Connectors Specifications are subject to change without notice
48. re 17 MS2421 Mounting Diagram Specifications are subject to change without notice 18 Installing the Unit in the Counter MS2422 Mounting Diagram Cutout Corners 4x R6 35 mm R 25 Maximum 3556 140 Cutout Length 314 mm 5 1 To Window Center 42959 mm 116261 Si j 100 mm 3 937 L Optional Leveling Feet See Detail A tf B B Support Brackets A A Bottom View Platter Removed 273 mm 10 76 250 mm 9 84 279 mm 10 98 197 777 Optional Leveling feet are adjusted by tightening or loosening the four flat head screws shown Detail Figure 18 MS2422 Mounting Diagram Specifications are subject to change without notice 19 Installing the Unit in the Counter MS2431 Mounting Diagram Two Point Support B B Pte et Stow Cutout walls must not contact the platter 38 1 mm 511 18 mm 1 59 mm Sein 11 5 20 1257 0 0625 ce 3000 mm Rim 1547 2451 1905mm B 119 05 mm_ 10757 0791 9525 12 017 0387 pe an 1 3 H euge i i t Keep connector 1020 mm 1 3 areas free from 401 obstructons i Us AA Pater Nt Sho Additional structural sup
49. re is an error active on the diagnostic indicator display see Error Codes on page 38 The scanner may continue to operate depending on the type of error 36 Failure Modes Flashing Blue and One Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure The scanner will try up to three times to correct the failure condition If the laser subsystem continues to fail that subsystem horizontal or vertical will be shut down and an error indication will be shown on the Diagnostic Indicator Display This error stays on the display until corrected If the remaining subsystem is still operational scanning will continue using the operational components Flashing Blue and Two Razzberry Tones This indicates that the scanner has experienced a motor subsystem failure The scanner will try up to three times to correct the failure condition If the motor subsystem continues to fail that subsystem horizontal or vertical will be shut down and an error indication will be shown on the Diagnostic Indicator Display This error stays on the display until corrected If the remaining subsystem is still operational scanning will continue using the still operational components Continuous Razzberry Tone with Blue LED Off If upon power up the scanner emits a continuous razzberry tone then the scanner has an electronic failure Return the unit for repair at an authorized service center Three Beeps On Power Up If t
50. rence to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Any unauthorized changes or modifications to this equipment could void the user s authority to operate this device This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice This Class A digital apparatus complies with Canadian ICES 003 Remarque Cet appareil num rique de classe A est conforme la norme canadienne NMB 003 Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Warnung Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen verursachen In diesem Fall kann vom Betreiber verlangt werden angemessene Massnahmen durchzuf hren 56 Attenzione Questo e un prodotto di classe A Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all utilizzatore opportune misure Attention Ce produit est de classe Dans un environnement domestique ce produit peut tre la cause dinterf re
51. rn on and the scanner will beep once The scanner is now ready to scan When the scanner successfully reads a bar code the blue LED will flash and the scanner beeps once if configured to do so If the scanner does not beep once and the blue light does not flash then the bar code has not been successfully read Razzberry Tone This is a failure indicator Refer to failure modes on page 37 Three Beeps during operation When placing the scanner in configuration mode the blue LED will flash while the scanner simultaneously beeps three times The blue LED will continue to flash until the unit exits configuration mode Upon exiting configuration mode the scanner will beep three times and the blue LED will stop flashing When configured three beeps can also indicate a communications timeout during normal scanning mode When using one code configuring the scanner will beep three times the current selected tone followed by a short pause a high tone and a low tone This tells the user that the single configuration bar code has successfully configured the scanner Three Beeps on power up This is a failure indicator Refer to failure modes on page 37 Descending Tone The scanner will emit a descending tone when the microprocessor is about to Flash upgrade Ascending Tone The scanner will emit an ascending tone when the interface coprocessor is about to Flash upgrade 35 Visual Indicators Blue LED is located near
52. rt Mill SC 29707 www honeywellaide com
53. s depth of field diagnostic indicator dimensions display E EAS electrical error codes F failure error codes indicator modes finger recess 12 15 7 11 38 40 52 7 11 30 51 flow 7 11 frame 1 function 47 51 54 6 ground 51 54 H host 5 36 43 47 50 1 indicators 5 audibl 5 42 43 47 50 diagnostic 38 40 error codes 38 40 failure 37 38 40 visual 11 35 36 43 47 48 interface 5 10 13 RS232 2 23 51 53 RS485 6 27 51 53 USB 4 25 51 53 L laser aperture LED light source M maintenance manual mechanical modes mounting N notices operation output window P photocel pinouts 15 18 19 56 57 4 7 11 15 17 48 49 2 5 15 22 27 47 51 52 41 42 43 power power save protocols 61 R razzberry tone regulatory compliance repair RMA s safety scale scan pattern scan speed scan zone scanner pinouts secondary scanner SELV service storage switch T 43 7 11 35 42 transformer see power troubleshooting 47 50 v ventilation 5 15 voltage 2 5 22 27 52 volume 7 11 42 warranty AT 59 weight 5 window 4 7 15 62 Customer Support Technical Assistance If you need assistance installing or troublesh
54. stallation and restrictions under the Installation Interface section of this manual Note Using a switched AC outlet is recommended The switch should be located on the operator s side of the checkout counter in close proximity to the scanner to facilitate service of the unit Checkout Counter Layout Considerations When placing a scanner in a checkout counter the following factors should be considered Items should flow at a distance to the operator that maximizes comfort The operator should not need to stretch or strain to reach for and scan packages MS2421 MS2422 MS2431 can scan a bar code on five sides of a package The packages should flow into the scan area that provides the maximum reading performance No lifting or orientation of the items is necessary A properly placed item diverter can maximize the flow of packages In what direction are the packages flowing Most checkout counters are designed for left handed takeaway If the operator is facing the vertical window of the scanner packages flow from the operator s right to left The packages in queue on the conveyor to the right and the bagging is to the left 16 Unpacking the Unit 1 Make sure the shipping box is topside up before opening Remove the accessories box and check the box s content for the following items Product Manuals Power Supply Communication Cables Remote Scale Display Optional Carefully remove the platter
55. t RS232 RX Input DTR Input Power Signal Ground T DSR Output CTS Input 9 Pin D Type Connector RTS Output No Connect EE ESSE Full Speed USB Cable x PN 57 57201 3 or PN 57 57227x N 3 En Function Non Locking Type A 57 57201x N 3 PC 5V USB Data Data Ground Locking Type A 57 57227 3 ag 5485 Cable PN 57 57212x N 3 amp c Pin Function 1_ Signal Ground 1 2 IBMA 4 3 IBMB 4 Connect All signals are referenced from the MS2421 MS2422 MS2431 scanner Specifications are subject to change without notice 4 Pin SDL 53 Cable Connector Configurations Aux Port Configuration Cable PN 57 57008x N 3 2 Pin Function 1 No Connect 2 Output from Scanner Ka 3_ Input to Scanner 4 No Connect 5 Ground TT 6 Connect 9 Pin D Type Connector 7 Connect 8 No Connect 9 No Connect RS232 LSO AUX Cable p C PN 57 57099x 3 or PN 57 57099x 3 12 e Pin Function 1 Signal Ground 2 85232 from Aux Secondary Scanner 3 RS232 to Aux Secondary Scanner um 4 RTS from Aux Secondary Scanner 5 CTS to Aux Secondary Scanner 6 No Connect A 7 No Connect 2 40 10 Position Angled Modular Plug 9 5VDC
56. taBar Limited Bar Codes System Interfaces RS232 Aux RS232 RS485 and USB Print Contrast 35 Minimum Reflectance Difference No Characters Read Up to 80 data characters Maximum number will vary based on symbology and density Beeper Operation 7 Tones or No Beep 3 Volume Settings Indicators LED Blue Laser ON Ready to Scan Blue Flash Good Read Decoding Mechanical Length Width Tower Height MS2421 L xW x H 399 mm 15 7 292 mm 11 5 130 mm 5 12 MS2422 L xW x H 353 mm 13 9 292 mm 11 5 130 mm 5 12 MS2431 Lx W x H 508 mm 20 0 292 mm 11 5 130 mm 5 12 Depth Below Counter 100 mm 3 9 All Models Weight with Platter MS2421 7 20 kg 16 Ibs MS2422 6 80 kg 15 Ibs MS2431 8 20 kg 18 Ibs Specifications are subject to change without notice Electrical Voltage Supply 4A 5 0 8 12V Operating 11 9 Watts Power Standby 3 25 Watts Operating 1 7A 5 2V 0 2A 12V Current Standby 0 6A 5 2V 0 07A 12V Current Limits on Integrated Scale and or Do not exceed maximum current of 12V 0 7A 5V 0 2A Scale Display DC Transformers Class 5 2VDC 4A 12VDC 1 5 For Regulatory Compliance Information refer to pages 55 57 Environmental Operating Temperature 0 C to 40 C 32 F to 104 F
57. this error code will remain on the Diagnostic Indicators 32 MOTOR 2 HORIZONTAL ERROR The motor in the horizontal scanning subsystem denotes a failure The scanner will try three times to correct the motor operation If the motor error persists the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators MOTOR 1 VERTICAL SPEED ERROR The motor in the vertical section cannot be speed controlled as desired Have the unit checked at an authorized service center 35 MOTOR 2 HORIZONTAL SPEED ERROR The motor in the horizontal section cannot be speed controlled as desired Have the unit checked at an authorized service center 40 Power Save Modes The MS2421 MS2422 MS2431 bar code scanners have five configurable power save modes Refer to the MetroSelect Configuration Guide for additional information on Power Save Modes 1 Blink Power Save Mode Blinks the laser OFF amp ON after a configured period of non use When the scanner recognizes a bar code it will exit the Blink mode 2 Laser Off Power Save Mode Tums the laser OFF after a configured period of non use The motor continues to spin allowing for a faster wake up time Any movement detected by the photocell will wake the scanner from the Laser Off power save mode see Figure 31 on page 33 3 Laser amp Motor Off Power Save Mode Turns the laser and motor OFF after a configured
58. tial damage to the scanner and or terminal Note Plugging the scanner into the serial port of the host device does not guarantee that scanned information will appear at the host device A software driver and correct configuration settings are also required for proper communication to occur 4 Plug the external power supply PN 46 002xx into the 3 pin Molex socket labeled DC Power In on the bottom of the scanner Note Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible Using a switched AC outlet is recommended The switch should be located on the operator s side of the checkout counter in close proximity to the scanner to facilitate calibration and service of the unit 5 Connect AC power to the transformer If the AC outlet is equipped with an on off switch turn the power on Tum on the host system Configure the scanner to match the host system s RS485 parameters Note Refer to the MS2xxx Stratos Series Configuration Addendum PN 00 02034x under Scanner Configuration Bar Codes IBM 3rd Generation Communication Defaults and IBM 3rd Generation Protocols Additional general configuration bar codes can be found in the MetroSelect Configuration Guide PN 00 02407x 26 Cable Installation Interface Specific RS485 Switched AC Outlet IBM to Host Cable PN ST ST
59. tion which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Notice This Class B digital apparatus complies with Canadian ICES 003 Remarque Cet appareil num rique de classe B est conforme la norme canadienne NMB 003 57 58 Limited Warranty Honeywell International Inc warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to Hil s published specifications applicable to the products purchased at the time of shipment This warranty does not cover any HII product which is i improperly installed or used ii damaged by accident or negligence including failure to follow the proper maintenance service and cleaning schedule or iii damaged as a result of A modification or alteration by the purchaser or other party B excessive voltage or current supplied to or drawn from the interface connections C static electricity or electro static discharge D operation under conditions beyond the specified operating parameters or E repair or service of the product by anyone ot
60. y Configure the unit for the correct interface Site Requirements Before installing your MS2421 MS2422 MS2431 bar code scanner please consider the following items Vertical Clearance A minimum clearance height of 5 25 from the checkout counter surface is needed for the vertical hood all of the scanner models Ventilation and Spacing The MS2421 MS2422 MS2431 models have a die cast housing to dissipate heat allowing the unit to operate without a ventilation fan The temperature surrounding the unit is recommended not to exceed 40 C 104 F There should be adequate convection and minimal heat producing equipment in close proximity of the unit A cooling fan with a filter is recommended if there will be a conveyor motor or other heat producing equipment close to the unit that will create a high temperature environment Service Access When routing and installing the cable s and power supply make sure you leave access so that these components may be swapped easily without the need to remove the unit from the checkout counter When changing the StratosSWAP optics engine modules removing the unit completely from the checkout counter is recommended 15 Site Requirements Power Installation The Power Supply AC DC should be connected to an AC Outlet that is free of electrical noise clean A qualified electrician can determine the amount of electrical noise on the AC line See additional information power in
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