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KVM Over the NET™ KN1000 User Manual www.aten.com

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1. S S S S I amp S S S S 8 Customize Control Panel Customize Control Panel dil Always On Top Control Panel Style a Macro Transparent Icon P video Settings Video AutoSync Screen Options Screen Mode snapshot Full Screen Mode Keep Screen Size 28 Message Board User Info BO ctrisatt det set To Grayscale Show User Numbers virtual Media a Zoom Snapshot me On screen Keyboard Path Browse S Mouse Pointer wb Mouse Sync Mode Format JPEG Quality B Macro List ih 9 Power Control Osme 75 LS d Customize Control Panel PEG g 2 about Keyboard Pass Through C Enable OK Cancel The dialog box is organized into six main sections as described in the table below Item Description Customize Allows you to select which icons display in the Control Panel Control Panel Control Panel Style Enabling Transparent makes the Control Panel semi transparent so that you can see through it to the display underneath Enabling con causes the Control Panel to display as an icon until you mouse over it When you mouse over the icon the full panel comes up 104 5 The WinClient Viewer Item Description Screen Options If Full Screen Mode is enabled the remote display fills the entire sc
2. 116 vii KN1000 User Manual Virt aliMedla ele ped a ce ee 118 ZOOM PREMIER T CHE ME 118 The On Screen 119 Mouse Pointer Type 119 Mouse DynaSync Mode 120 Control Panel Configuration 120 Chapter 7 The Log File The Log File 121 Chapter 8 The Log Server Installation eL AR ane GV RA ae ea 123 Starting UPa ee dem eiectus 124 The Menu B ri x Evae iex O RUE REGE 125 Configure oris Ress eh Ne voci ican e hewlett 125 Events Senet oy uere ey aaa aa ha 126 Seat Iss aee Rice RUE Eo Ee bea Ah su d Abad 126 Maintenance 127 OPTIONS Eid EUER I ted erties x 128 Help Shee cee ca eee Set eae RI 128 The Log Server Main Screen 129 oe ag UR E PENA 129 s o uu mE S RE RU RR aoe RUSSE e die 130 The Tick Panel 2 25 aues Ec ee hend 130 Chapter 9 AP Operation Introduction ss MERE 131 The Windows Client AP 131 Installation i3 a her Les I Abe E eye hel 131 Starting UD x eect alte ep ERR PI RES 132 The Windows Client Connection
3. 133 LOGGING Iris sebo epe PE deas 134 The Administrator 136 Device Information 136 Networks ect Rp EDO Vee ea a 137 ANMS nasi epe une ab YE D evar encres 138 SECUN ire rrt Reed E selbe egt ec n Raderus 139 User 1 140 Console 1 141 Serial Gonsole UR bee eru rera ede d 141 Customization 0 00 ccc eens 143 Date Time Se sire Minted Naot te e euet eee ea 144 Maintenances 2 45 2 some caw ante aha eee Macnee dat 145 The Java Glient AP ei dict Sho deed tit dens Sab dd GE Ge hed 146 Starting Up eR eec yi CER n ea 146 The Java Client Connection Screen 147 LOGGING nM pup 147 viii KN1000 User Manual Appendix Safety Instructions 0 0 0 0 lees tees 149 149 Rack Mounting 151 Technical Support ete teens 152 International 3 eh amd ala aise aus Bed E anaes 152 North America 22 aedes ede reete reno Gra eas 152 IP Address 153 IP Installer redii tite o le edes ter ree eC IR reu 153 Browsers c e o ora suere ame ra ed ey P CRE
4. 55 OCIS a 2a s ote Mee verbe 56 User Management iaa II ee 57 Console 59 Serial Consoles eee ERU CREE 59 Port Property 60 EE RES pU EH dC Ro ACER RR TENE LR 62 Enable Dial Backi ce t erect 62 vi KN1000 User Manual SESSIONS is ake EE 65 Customization x zm bee E e m e BRA E E 66 Dates Time s ERU etd ge O 68 TimeZone xs eee teh SQUE EE Rd ec 68 ve Idee 69 Network lime coc id eae da eed 69 Maintenance erronee cad eta we ahs dte PAA gs 70 Firmware 70 Back p 2er Eis er necne oe b er e Sid Ege 71 Restore ues cage le See ee eda ue e a pe I ed Pos e rest 72 Chapter 5 The WinClient Viewer Starting Up isse ed eee Rege E a Ee ERE 73 Navigation ii 2 vite up ee het tt wis ow et le ete 74 The WinClient Control 75 Control Panel Functions 77 2 oe HX HIER ME oe 80 Hotkeys rene ESoERR REGAIN 80 System Macros ssaa 0 0 ne 86 Video Settings 2 53 pad a hoe Ae Rowe Oe pe
5. Configure Events Options Help These are discussed in the sections that follow Note If the Menu Bar appears to be disabled click in the KN1000 List window to enable it Configure The Configure menu contains three items Add Edit and Delete They are used to add new KN1000 units to the KN1000 List edit the information for units already on the list or delete KN1000 units from the list To add a KN1000 to the KN1000 List click Add To edit or delete a listed KN1000 first select the one you want in the KN1000 List window then open this menu and click Edit or Delete When you choose Add or Edit a dialog box similar to the one below appears x Address Port 9001 Description Server Description Limit 100 Days Cancel 125 KN1000 User Manual A description of the fields is given in the table below Field Explanation Address This can either be the IP address of the KN1000 or its DNS name if the network administrator has assigned it a DNS name Key in the value specified for the KN1000 in the ANMS settings see ANMS page 40 Port Key in the port number that was specified for the Log Server s Service Port in the ANMS settings see Log Server page 42 Description This field is provided so that you can put in a descriptive reference for the unit to help identify it Limit This specifies the number of days that an event should be ke
6. The buttons on the Button Bar are toggles Their actions are described in the table below e Enable Disable Chat When disabled messages posted to the board are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when he has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when he has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KVM other users can see the video but cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when he has occupied the KVM 116 6 The JavaClient Viewer ff All Users The system will be going down in 5 minutes administrator The names of all the logged in users appear in the User List panel Select the users that you want to post to before sending your message Users that aren t selected won t see the message To Hide Unhide the User List panel click on the arrows in the panel separator Ifa user has disabled Chat the Disabled Chat icon displays before the user s name to indicate so Ifa user has occupied the
7. Au Alternate custom server IP 0 0 0 Adjust time every n days Adjust Time Now The settings on this page are essentially the same as that of the browser based version See Date Time page 68 for details 144 9 AP Operation Maintenance This page allows the Administrator to upgrade the KN1000 s firmware and to backup and restore the KN1000 s configuration settings and user profile information Admin Utility a Device Information Network ANMS Security User Management Console Management Customization Date Time Maintenance Firmware Upgrade V Check Firmware Version Firmware File Browse Upgrade Firmware Backup Password Backup Restore Restore File Browse Password Oall O User Account Configuration v Device Information v Network Service Ports v Network IP Address V Network DNS Server v ANMS Security Console Management v customization v Date Time User Account Restore The settings on this page are essentially the same as that of the browser based version See Maintenance page 70 for details 145 KN1000 User Manual The Java Client AP The Java Client AP is provided to make the KN1000 accessible to all platforms Systems that have JRE 6 Update 3 or higher installed can connect If you don t already have Java i
8. To add a user profile fill in the information asked for in the right panel then click Add The new user s name appears in the left panel To delete a user profile select it from the names displayed in the left panel and click Remove The user s name is removed from the panel To modify a user profile first select it from the list in the left panel change the information that appears in the right panel then click Update Note The user s password is not displayed the Password and Confirm password fields are filled with round bullets If you do not want to change the user s password simply leave the two fields as is If you do want to change the user s password key the new password in the Password and Confirm password fields The Admin and User radio buttons select automatically configured permissions If you wish to modify these permissions choose the Select radio button then specify the permissions individually 57 KN1000 User Manual An explanation of the profile items is given in the table below Item Explanation Username From 1 to16 characters are allowed depending on the Account Policy settings See Account Policy page 51 Password From 0 to16 characters are allowed depending on the Account Policy settings See Account Policy page 51 Confirm Password To be sure there is no mistake in the password you are asked to enter it again The two entries must match
9. Note 1 The above image shows the complete Control Panel The icons that appear can be customized See Control Panel Configuration page 104 for details 2 To move the Control Panel to a different location on the screen place the mouse pointer over the text bar area then click and drag By default the left of the top text row shows the video resolution of the remote display As the mouse pointer moves over the icons in the icon bar however the information in the top text row changes to describe the icon s function In addition if a message from another user is entered in the message board and you have not opened the message board in your session the message will appear in the top row Ifthe User Info function has been enabled under Control Panel Configuration see User Info page 105 the total number of users currently logged into the KN1000 displays in the center of the upper text TOW Rightclicking in the text row area brings up a menu that allows you to select options for the Screen Mode Zoom Mouse Pointer type Mouse Sync Mode and Macro List These functions are discussed in the sections that follow 75 KN1000 User Manual Video AutoSync 18 Screen Mode g Snapshot 48i Message Board B ctri alt Del Set To Grayscale d Virtual Media Q Zoom a On screen Keyboard z Mouse Pointer gy Mouse Sync Mode Macro List Power Control 3 Customize Control Panel 76 5 The WinClient
10. Description Additional information about the user that you may wish to include Admin Gives the user Administrator level access to the KN1000 All permissions except View Only are granted see below User Gives the user User level access to the KN1000 Windows Client Power Manager and Java Client permissions are granted see below Select Select is the default account type It allows the administrator to select which permissions the user will be allowed Permissions Click to place remove a check mark next to an item to grant withhold access to that aspect of the KN1000 s operation Win Client Checking Win Client allows a user to access the KN1000 via the Windows Client software Java Client Checking Java Client allows a user to access the KN1000 via the Java Client software View Only Checking View Only allows a user to view the video of the display of the computers attached to the ports of the KVM switch connected to the KN1000 but they are not allowed to perform any operations on the computers Configure Checking Configure gives a user Administrator privileges and allows the user to set up and modify the KN1000 s operating environment Power Management Checking Power Management allows a user to use the KN1000 s built in single port power switch for remote power management of a server installation connected locally to the KN1000 as well as Power On Power Off Reset devices via an attached Power Over th
11. RGB Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased If you enable Set to Grayscale the remote video display is changed to grayscale Gamma This section allows you to adjust the video display s gamma level This function is discussed in detail in the next section Gamma Adjustment Network Type Select the type of internet connection that exists between the Local Client computer and the KN1000 The KN1000 will use that selection to automatically adjust the Video Quality and Detect Tolerance settings to optimize the quality of the video display Since network conditions vary if none of the pre set choices seem to work well you can select Customize and use the Video Quality and Detect Tolerance slider bars to adjust the settings to suit your conditions Video Quality Drag the slider bar to adjust the overall Video Quality The larger the value the clearer the picture and the more video data goes through the network Depending on the network bandwidth a high value may adversely effect response time Enable Refresh The KN1000 can redraw the screen every 1 to 99 seconds eliminating unwanted artifacts from the screen Select Enable Refresh and enter a number from 1 through 99 The KN1000 will redraw the screen at the interval you specify This feature is disabled by default Click to put a check ma
12. To record all the events that take place on the KN1000 and write them to a Syslog server do the following 1 Check Enable 2 Key in the IP address and the port number of the Syslog server The valid port range is 1 65535 DDNS Password DDNS Retry Time hours DDNS allows the mapping of a dynamic IP address assigned by a DHCP server to a hostname To provide DDNS capability for the KN1000 do the following 1 Check Enable 2 Enter the hostname that you registered with your DDNS service provider 3 Drop down the list to select the DDNS service you are registered with 4 Key in the Username and Password that authenticates you with your DDNS service 5 If the KN1000 s IP address changes it must update the DDNS server so that the new address is properly associated with its hostname If it fails to update the DDNS server it must try again at a later time Key in the amount of time in hours to wait before trying to update the DHCP server again 43 KN1000 User Manual Disable Local Authentication Selecting this option will disable login authentication locally on the KN1000 The switch can only be accessed using LDAP LDAPS MS Active Directory RADIUS or CC Management authentication RADIUS Settings J Enable Primary RADIUS Server IP i Port 1812 Alternate RADIUS Server IP Pet is Timeout seconds a Retries Shared Secret atleast 6 characters To al
13. Note 1 For security purposes a login string may have been set by the administrator If so you must include a forward slash and the login string along with the IP address when you log in For example 192 168 0 100 KN1000 If you don t know the IP address and login string ask your Administrator 2 If you are the administrator and are logging in for the first time the various ways to determine the KN1000 s IP address are described in the Appendix on page 153 Continues on next page KN1000 User Manual Continued from previous page 2 A Security Alert dialog box appears Security Alert el Information you exchange with this site cannot be viewed or changed by others However there is a problem with the site s security certificate The security certificate is from a trusted certifying authority e The security certificate date is valid SN The name on the security certificate is invalid or does not match the name of the site Do you want to proceed Accept the certificate it can be trusted See Trusted Certificates page 161 for details If a second certificate appears accept it as well The KN1000 login page appears AUTUSCN Enterorise KVM Solutions bv ATEN User Name Password ATEN International Co Ltd All rights reserved 20 3 Browser Login 3 Provide a valid Username and Password set by the KN1000 administrator then click Login to conti
14. The KN1000 connects to the Internet an Intranet LAN or WAN using industry standard Cat 5e cable then uses a custom KVM cable to connect to a local KVM switch or server Because the KN1000 uses TCP IP for its communications protocol the server or KVM switch it is connected to can be accessed from any computer on the Net whether that computer is located down the hall down the street or half way around the world L ER KVM Switch PP Continues on next page KN1000 User Manual Operators at remote locations connect to the KN1000 via its IP address Once a connection has been established and authorization granted the remote computer can exchange keyboard video and mouse signals with the server or servers on a KVM switch installation just as if they were physically present and working on the equipment directly KN1000 s Virtual Media function allows you to perform diagnostic testing file transfer and OS and application patches from a remote console There is no need to physically load a CD directly to the server to perform data related tasks you can conveniently and efficiently troubleshoot and resolve problems at the BIOS level from anywhere The Administrator and Client software included with the KN1000 make it easy to install maintain and operate System administrators can handle a multitude of tasks with ease from in
15. Stop Bits This indicates that a character has been transmitted Set this to match the stop bit setting of the connected device Choices are 1 and 2 Default is 1 which is the default for the majority of serial devices Flow Control This allows you to choose how the data flow will be controlled Choices are None Hardware RTS CTS and XON XOFF Set this to match the flow control setting of the connected device Default is None Enable Toggle DTR Enabling this parameter allows the DTR signal to toggle between disabled and enabled when the port is occupied Choices are No and Yes Default is No Note For some devices in order for Enabled to work correctly you must first disable DTR select No then click Update then Enable it select Yes then click Update Online Detect This allows you to set the DSR signal to detect online status or not Choices are None and DSR Default is DSR Out CRLF Translation This allows you to select whether to send a Carriage Return and Line Feed signal CRLF or only a Carriage Return signal CR Choices are None which sends CRLF and CRLF CR which only sends CR Default is None Note If your device outputs double spaced lines it means that a line feed is automatically added to a carriage return signal In that case choose CRLF CR Suspend Character The Suspend character is used to bring up the Suspend Menu in Telnet sessions see Permissio
16. 89 The Message Board 92 The Button Bars aise cad n Re 92 Message Display 93 Compose 93 User List Panel ncn gy se ead EMO eee 93 Virtual Medla E ce eased Boch eats 94 Windows Vista 7 7 geek E A PR ews 94 Virtual Media Icons 94 ZOOM ud e qus aie lly tages Deed es Cuir decid DE 99 The On Screen 100 Mouse Pointer Type 102 Mouse DynaSync Mode 102 Automatic Mouse Synchronization DynaSync 102 Manual Mouse 103 Control Panel Configuration 104 Chapter 6 The JavaClient Viewer Introduction 107 NaVvigatlon Ee RUE ee ded wee Bu dank 108 The JavaClient Control 109 Control Panel Functions 111 E pcc 113 goi HMM dA news eek ARS Oodle bare ae Ghee 113 System Macros 114 SEAN aite toes ter te Ese duse ire rias a pi 115 Video 5 115 Message
17. Ivi SMTP server requires authentication Account Name Password Apply For the dial out function you must establish an account with an Internet Service Provider and then use a modem to dial up to your ISP account An explanation of the items in the Enable Dial Back section is given in the table below Item Action ISP Settings Specify the telephone number account name username and password that you use to connect to your ISP Dial Out Schedule This entry sets up the times you want the KN1000 to dial out over the ISP connection Every provides a listing of fixed times from every hour to every four hours If you select Every two hours for example the KN1000 will start dialing out every two hours beginning at the next complete hour if it is now 13 10 it will start dialling at 14 00 f you don t want the KN1000 to dial out on a fixed schedule select Never from the list Daily at will dial out once a day at a specified time Use the hh mm format to specify the time PPP online time specifies how long you want the ISP connection to last before terminating the session and hanging up the modem A setting of zero means it is always on line 63 KN1000 User Manual Item Action Emergency Dial Out If the KN1000 gets disconnected from the network or the network goes down this function puts the KN1000 on line via the ISP dial up connection If yo
18. iii Telephone 5 iii User e iR iii Package iv About This Manual 2 2 EE Pease x Gonverntions da unser Loser p epa oid na Pee xi Product Intorm tiori aep pe Rp DE hy Roma a Bao Terminology pe eee xii Chapter 1 Introduction OVerVIeW i soe o PRU dee Sedi Suy estet dedu 1 Features and lt 3 System 1 6 Remote User Computers 6 SEIVENS dada giver see peta RIA Gee Ot WARS Sealed s 6 Cables est erp II E wee Ve E 7 VIGCO exon septi mls ix Lo ena ect oder t or 8 Operating Systems 8 IG VEI PCT ICT 9 Components oui eet ee VIVO RI Ces 10 Front VIG Wis zx aide Siok eed Rebels ae ICM T RENS ids 10 Hear VIGW wey fab dog pane gees eal rk db ipe ld eds 11 Custom KVM 12 Custom Console Cable 12 Chapter 2 Hardware Setup Mountiligi het ie tlh oad PRI 13 Rack Mounting ERE CRM PUR aoe 13 DIN Rail 15 Installatiori notes gt RE
19. KN1000 User Manual Icon Function Click to bring up the Virtual Media dialog box The icon changes when a virtual media device is started on the port See Virtual Media page 94 for specific details Note This icon displays in gray when the function is disabled or not available to the user p Click to zoom the remote display window Note This feature is only available in windowed mode Full Screen Mode is off See Zoom page 99 for details iy Click to bring up the on screen keyboard see The On Screen Keyboard page 100 Mouse Pointer Click to select the mouse pointer type Note This icon changes depending on which mouse pointer type is selected see Mouse Pointer Type page 102 Click to toggle Automatic or Manual mouse sync When the selection is Automatic a green y appears on the icon When the selection is Manual a red X appears on the icon See Mouse DynaSync Mode page 102 for a complete explanation of this feature Ji Macro List Click to display a dropdown Macro List of User macros Access and run macros more conveniently rather than using the Macros dialog box see the Macros icon in the table above and the Macros section on page 80 Click to power on off the server connected to the KN1000 s built in power switch inlet outlet ports See Managing Power page 25 for further details Click to bring up the Control Panel Configuration dialog
20. See Control Panel Configuration page 120 for details on configuring the Control Panel 2 amp Click to exit the remote view These icons show the Num Lock Caps Lock and Scroll Lock status of the remote computer When the lock state is On the LED is bright green and the lock hasp is closed When the lock state is Off the LED is dull green and the lock hasp is open Click on the icon to toggle the status Note When you first connect the LED display may not be accurate To be sure click on the LEDs to set them Click to display information about the JavaClient Viewer version 112 6 The JavaClient Viewer Macros The Macros icon provides access to three functions found in the Macros dialog box Hotkeys User Macros and System Macros Each of these functions is described in the following sections Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys Selecting the Hotkeys radio button lets you configure which hotkeys perform the actions x Hotkeys User Macros System Macros Enable Name Hotkey Play gt Exit Remote Location F2F3F4 Adjust Video F5F6F7 Record Toggle OSD 4 5 Adjust Mouse F8F7F6 Add m Video AutoSync F6F7F8 Show Hide Local Curs F4
21. 5 Timeout minutes LJ Browser Service isable Browser Client PC C Disable Authentication V Lock Account The settings on this page are essentially the same as that of the browser based version See Security page 48 for details 139 KN1000 User Manual User Management This page is used to set up and manage user profiles It defines the access rights of each user Up to 64 user profiles can be established Admin Utility Device Information Network ANMS Security User Management Console Management Customization Date Time Maintenance User list User Info administrator User Name Password Confirm password Description O Admin O user Select Permissions C win Client Java Client C view Only C Configure C Power Management JEnable Telnet SSH C Enable Virtual Media Add Update Remove The settings on this page are essentially the same as that of the browser based version See User Management page 57 for details 140 9 AP Operation Console Management This page is used to set up the operating parameters for the KN1000 s RS 232 serial port Serial Console Admin Utility S Serial Console Ooosc ClEnable Port Property Settings Baud Rate Data Bits Parity Stop Bits Flow Control Enable Toggle DTR Online Detect Out CRLF
22. Consult the LDAP LDAPS administrator to ascertain the appropriate value 47 KN1000 User Manual Security The Security page controls access to the KN1000 User Station Filters Filter Enable User Station Filters If any filters have been configured they appear in the IP Filter and or MAC Filter list boxes IP and MAC Filters control access to the KN1000 based on the IP and or MAC addresses of the computers attempting to connect A maximum of 100 IP filters and 100 MAC filters are allowed To enable IP and or MAC filtering Click to put a check mark in the JP Filter Enable and or MAC Filter Enable checkbox Ifthe include button is checked all the addresses within the filter range are allowed access all other addresses are denied access Ifthe exclude button is checked all the addresses within the filter range are denied access all other addresses are allowed access 48 4 Administration Adding Filters To add an IP filter do the following 1 Click Add A dialog box similar to the one below appears 2 Key the address you want to filter in the From field To filter a single IP address key the same address in the To field To filter a continuous range of addresses key in the end number of the range in the To field 3 After filling in the address click OK 4 Repeat these steps for any additional IP addresses you want to filter To add a
23. Explanation Disable Browser If this is selected the KN1000 cannot be accessed via a browser It can only be accessed from the AP programs see AP Operation page 131 Disable HTTP If this is selected the KN1000 can be accessed via a browser but not from an ordinary HTTP login connection it can only be accessed over a secure HTTPS SSL connection Disable HTTPS SSL If this is selected the KN1000 can be accessed via a browser over an ordinary HTTP login connection but not via a secure HTTPS SSL connection If Disable Authentication is checked no authentication procedures are used to check users attempting to log in Users gain Administrator access to the KN1000 simply by entering the correct IP address in their browser Note Enabling this setting creates an extremely dangerous result as far as security goes and should only be used under very special circumstances 56 4 Administration User Management The User Management page is used to create and manage user profiles Up to 64 user profiles can be established User Management administrator Username administrator Password Jeccccece Confirm Password Description admin C User Select Permissions Win Client Java Client View Only Configure Power Management Log Enable Telnet SSH Enable Virtual Media Read Only Reset z Add Update Remove Apply
24. See System Macros page 86 for details 114 6 The JavaClient Viewer Search Search allows you to find previously created macros and have them listed in the large upper panel for you to play or edit The Search operation is the same under the JavaClient as it is under the WinClient See Search page 86 for details Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor Screen Position RGB f Red Gain 1 7 e Green Gain n Blue Gain AutoSync Set To Grayscale Gamma Default KA Advanced gt gt Network Type 100M Ethernet Low High Video Quality Enable Refresh Refreshevery 2 seconds Color depth control Enabled yee Low High Detect Tolerance y Video Settings operation is the same under the JavaClient as it is under the WinClient See Video Settings page 89 for details 115 KN1000 User Manual Message Board The KN1000 supports multiple user logins which can possibly give rise to access conflicts To alleviate this problem a message board feature similar to an internet chat program allows users to communicate with each other 51 G m amp All Users fadministrator Message Display Panel Compose Panel Send
25. The top three in the list are the ones that are selected To rearrange the selection order highlight the device you want to move then click the Up or Down Arrow button to promote or demote it in the list 4 Read refers to the redirected device being able to send data to the remote server Write refers to the redirected device being able to have data from the remote server written to it The default is for Write to not be enabled Read only If you want the redirected device to be writable as well as readable click to put a check in the Enable Write checkbox 95 KN1000 User Manual Virtual Media Control z x M Enable write Disk USB Mass Storage Device G O Enable write Folder E transfer Enable Write Drive 4 FT tid _ Remove Note 1 If a redirected device cannot be written to or if a user does not have write permissions it appears in gray and cannot be selected 2 See Virtual Media Support page 173 for a list of supported virtual media types 3 To remove an entry from the list select it and click Remove 4 After you have made your media source selections click Mount The dialog box closes The virtual media devices that you have selected are redirected to the remote system where they show up as drives files and folders on the remote system s file system my Computer File Edit View Favorites Tools Help Back gt r E Qsearch Gyrolders MG GS
26. To meet advanced security requirements the KN1000 s Virtual Reader Support Media function allows a Smart Card CAC reader on a user s local system to be mapped to a remote server Built in Single Port Power Switch Allows remote power management of a server installation connected locally to the KN1000 including turning servers On Off and Rebooting Low Bandwidth Optimization Bandwidth optimization via grayscaling and video quality settings allow maximum data throughput in low bandwidth situations PPP modem dialup support ensures reliable connectivity for out of band and low bandwidth situations Multi Platform Multi Protocol Support Windows and Java client software ensures that the KN1000 and the equipment that connects to it can be accessed from most of the operating systems in use today Windows Linux Unix Sun Mac The KN1000 also supports a broad range of communication protocols such as TCP IP HTTP HTTPS UDP DHCP SSL ARP DNS ICMP CHAP PPP 10Base T 100Base T Manage Browser Access Methods Use either HTTP or HTTPS as well as disable the browser Multi Keyboard The KN1000 supports multiple keyboard language input including Language English French German Italian Spanish Japanese Korean and Support Traditional Chinese There is no need to have a separate keyboard On Screen for each language you can input key data in any of these Keyboard languages with the
27. fill the IP Address Subnet Mask and Gateway fields with the information appropriate to your network 4 Click Set IP 5 After the IP address shows up in the Device List click Exit Browser 1 Set your computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 60 192 168 0 60 is the default address of the KN1000 2 Specify the switch s default IP address 192 168 0 60 in your browser and you will be able to connect 3 Assign a fixed IP address for the KN1000 that is suitable for the network segment that it resides on 4 After you log out reset your computer s IP address to its original value AP Windows Client For computers running Windows the KN1000 s IP address can be determined with the Windows AP program see The Windows Client AP page 131 When you run the program it searches the network segment for KN1000 devices and displays the results in a dialog box similar to the one below FEY KN1000 WinClient Server List Server IP 172 17 17 10 Port 9000 You now use this network address you can change it by clicking Login logging in clicking Admin Utility and clicking the Network tab See Network page 137 for details 154 IPv6 At present the KN1000 supports two IPv6 address protocols Link Local IPv6 Address and IPv6 Stateless Autoconfiguration Link Local IPv6 Address At power on the KN1000 is automat
28. on your desktop Java Applet Viewer operation is discussed in Chapter 6 WinClient Viewer operation is discussed in Chapter 5 Note If you selected Auto Detect or Java you can also open the remote server s display by clicking on the snapshot window directly 23 KN1000 User Manual Exit Macro The Exit Macro panel contains a dropdown list box of user created System macros B t Macro a Exit Macro None x Save You can select a macro from the list that will execute when exiting the remote server See System Macros page 86 for details on creating exit macros Telnet SSH Viewer If Serial Console Management has been enabled see Serial Console page 59 a Telnet SSH Viewer panel displays directly below the Exit Macro panel 55 Viewer WP oven Telnet Viewer D SSH Viewer These viewers allow users to open a Telnet or SSH session to the KN1000 from the browser Depending on the user s permissions see Permissions page 58 the Telnet Viewer link or SSH Viewer link or both links are shown Click the appropriate link to have the viewer open the session 24 3 Browser Login Managing Power To help you manage and control your entire data center environment a built in single port power switch allows remote power management of a server installation connected locally to the KN1000 You can also add a PON Power Over the NET power management unit and remot
29. other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack Caution Slide rail mounted equipment is not to be used as a shelf or a work space 151 KN1000 User Manual Technical Support International For online technical support including troubleshooting documentation and software updates http support aten com For telephone support see Telephone Support page iii North America Email Support support aten usa com Online Technical Support Troubleshooting Documentation Software Updates http www aten usa com support Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Anyerror messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 152 IP Address Determination If you are an administrator logging in for the first ti
30. 2 Log out 3 Log in Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following com mands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in The local and remote mouse pointers do not sync The default configuration is for the local and remote mouse pointers to automatically sync when you connect Automatic mouse sync only supports USB mice on Windows and Mac G4 or higher systems however You must select Manual as the Mouse DynaSync Mode choice and sync the pointers manually See Mouse DynaSync Mode page 102 for further details These solutions work for most common Sun VGA cards If using them fails to resolve the problem consult the Sun VGA card s manual 169 KN1000 User Manual Mac Systems Problem Resolution The local and remote mouse pointers do not sync There are two USB I O settings for the Mac Mac 1 and Mac 2 see Customization page 66 In general Mac 1 works with older operating system versions whereas Mac 2 works with the newer ones In some cases however the reverse is true If you experience pointer sync problems try selecting the other mode When log in to the switch with my Safari browser it ha
31. DNS server address assigned automatically or a fixed address can be specified For automatic DNS Server address assignment select the Obtain DNS server address automatically radio button To specify a fixed address select the Use the following DNS server address radio button and fill in the required information Note Specifying at the alternate DNS Server address is optional Network Transfer Rate This setting allows you to tailor the size of the data transfer stream to match network traffic conditions by setting the rate at which the KN 1000 transfers data to remote computers The range is from 4 99999 Kilobytes per second KBps Finishing U After making any network changes be sure Reset on exit on the Customization page see Customization page 66 has been enabled there is a check in the checkbox before logging out This allows network changes to take effect without having to power the KN1000 off and on 39 KN1000 User Manual ANMS The Advanced Network Management Settings page allows you to set up login authentication and authorization management from external sources It is divided into several sections each of which is described in the sections that follow IP Installer The IP Installer is an external Windows based utility for assigning IP addresses to the KN1000 IP Installer Enabled C view Only C Disabled Click one of the radio buttons to select Enable View Only or Disab
32. KVM or the KM the corresponding icon displays before the user s name to indicate so Keyinthe messages that you want to post to the board in the Compose panel Click Send to post the message to the board Messages that users post to the board as well as system messages display in the Message Display panel If you disable Chat however messages that get posted to the board do not appear If another user sends a message to the message board and your message board is not open a window showing the message pops up on your screen 117 KN1000 User Manual Virtual Media The Virtual Media feature allows a folder or image file on a local client computer to appear and act as if it were installed on the remote server Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server To implement this redirection feature do the following 1 Click the Virtual Media icon to bring up the Virtual Media dialog box Virtual Media Control Write Device Type Device Name Path Virtual Media operation is the same under the JavaClient as it is under the WinClient See Virtual Media page 94 for details Note Only the SO File and Folder virtual media functions are supported with the Java Viewer a Zoom The Zoom icon controls the zoom factor for the remote view window
33. LED power outlet is powered on 10 1 Introduction Rear View amp Component Description Circuit Breaker As a safety measure if there is an overcurrent situation the circuit breaker will trip Press this button to recover normal operation Grounding Terminal The wire used to ground the unit connects here Power Inlet The power cord that connects the KN1000 to an AC power source for power management functionality plugs in here Power Outlet The power cord provided with the KN1000 package that connects to the server for power management plugs in here See Managing Power page 25 Power Jack The power adapter cable plugs in here Virtual Media Port The cable that connects the KN1000 to a USB port on your server or KVM switch plugs in here See Virtual Media page 94 for virtual media details PC KVM Port The KVM cable provided with this package that links the KN1000 to your server KVM switch plugs in here Console Port The cable for the local console keyboard monitor and mouse plugs in here The console can use either a PS 2 or USB keyboard and mouse Each connector is color coded and marked with an appropriate icon PON Port This port is made available for use with a Power over the NET remote power management module Refer to the User Manual that came with the PON device for operation details RS 232 Port This
34. Settings 46 Log file 121 Log Server Configure 125 Events 126 Installation 123 Main Screen 124 129 Maintenance 127 Menu Bar 125 Options 128 Search 126 Starting Up 124 Tick Panel 130 Log server 42 Logging in AP program 134 147 Browser 19 Login Invalid login 21 Login Failures 52 Login String 50 M MAC Address 36 Mac Keyboard Emulation 158 Macros 113 JavaClient 113 Search 86 115 System 86 114 User 82 114 WinClient 80 Main Webpage Elements 22 Message Board Java Applet 116 Windows Client 92 Modem operation 159 Mounting DIN Rail 15 Rack 13 Mouse DynaSync Mode 102 120 Synchronization 102 120 Mouse pointer type 102 119 Mouse Synchronization 171 N Network 37 137 Network Time 69 Network Transfer Rate 39 178 Online Registration iii On Screen Keyboard 100 119 62 142 Overview 1 Port Access Sessions 65 Port Alert Settings 61 Port Forwarding 157 Port Property Settings 60 PPP 159 Private Certificates 165 R Rack Mounting 13 Safety information 151 RADIUS examples 45 RADIUS Settings 44 refresh screen 90 Requirements Operating Systems 8 Restore Configuration User Accounts 72 RoHS ii S Safety Instructions General 149 Rack Mounting 151 screen refresh 90 Search Macros 86 115 Security 48 Administrator Utility security 139 Login string 50 Self signed certificates 165 Serial Con
35. Settings icon on the Control Panel The default keys are F5 F6 F7 Toggle OSD Toggles the Control Panel Off and On The default keys are F3 F4 F5 Toggle mouse display If you find the display of the two mouse pointers local and remote to be confusing or annoying you can use this function to shrink the non functioning pointer down to a barely noticeable tiny circle which can be ignored Since this function is a toggle use the hotkeys again to bring the mouse display back to its original configuration This is equivalent to selecting the Dot pointer type from the Mouse Pointer icon on the Control Panel The default keys are F7 F8 F9 Note The Java Control Panel does not have this feature Adjust mouse This synchronizes the local and remote mouse movements The default keys are F7 F8 F9 Video Auto sync This combination performs an auto sync operation It is equivalent to clicking the Video Autosync icon on the Control Panel The default keys are F6 F7 F8 Show Hide Local Cursor Toggles the display of your local mouse pointer off and on This is equivalent to selecting the Null pointer type from the Mouse Pointer icon on the Control Panel The default keys are F4 F5 Substitute Ctrl key If your local computer captures Ctrl key combinations preventing them from being sent to the remote system you can implement their effects on the remote system by specifying a function key to substitute for
36. This dialog box only appears the first time you run the program In the future you go directly to the Windows Client Connection screen 132 9 AP Operation The Windows Client Connection Screen KN1000 WinClient m Server List Mame IP RN1000 10 0 100 80 Server IP 172 17 17 10 Port 9000 A description of Connection Screen is given in the following table Item Description Server List Each time the KN1000 iClient program is run it searches the user s local LAN segment for KN1000 units and lists whichever ones it finds in this box If you want to connect to one of these units select it then click Login When you have finished with your session Click Logout to end the connection Server This area is used when you want to connect to a KN1000 ata remote location If the IP address that appears isn t the one you want or if there is no entry at all key in the IP address you want Next key in the Port number in the Port field If you don t know the Port number contact the Administrator When the IP address and Port number for the unit you wish to connect to have been specified click Login to start the connection When you have finished with your session Click Logout to end the connection Login Starts the connection to the KN1000 Logout Remote View These buttons become active once you log into the KN1000 Change Password See page
37. Translation R Suspend Character Port Alert Settings Alert String 1 Alert String 2 Alert String 3 Alert String 4 Alert String 5 Alert String 6 Alert String 7 Alert String 8 Alert String 9 Alert String 10 ne Device Information Network anms Security User Management Console Management Customization Date Time Maintenance The settings on this page are essentially the same as that of the browser based version See Serial Console page 59 for details 141 KN1000 User Manual OOBC Device Information Network ANMS Security User Management Console Management Customization Date Time Maintenance O Serial Console oosc PPP Settings Enable Out of Band Access Enab ack Enable ed Number DialBack Phone Number Enable Flexible Dial Back Use username as dial back phone number Password Enable Dial Out ISP Settings Phone Number User Name Password Dial Out Schedule i Every Daily at PPP online time Emergency dial out gt PPI 0 minute s nline until network recover PPP o minute s Dial Out Mail Configuration SMTP Server IP Address Email From Do To i SMTP server requires authentication Account Name Password T The settings on this page are essentially the same as that of the browser based version See OOBC page 62 for detail
38. X X Ba CA Ed Address Computer eo La Floppy G3eSystemME 5 2 5 D My Computer CSJSTORAGE E Select an item to view its descriptiok GIRemovable Disk Gr xT Control Panel Displays the files and folders on your computer See also My Documents My Network Places Network and Dial up Connections F objects My Computer Once mounted you can treat the virtual media as if they were really on the remote server drag and drop files to from them open files on the remote system for editing and save them to the redirected media etc 96 5 The WinClient Viewer Files that you save to the redirected media will actually be saved on your local system Files that you drag from the redirected media will actually come from your local system To end the redirection bring up the Control Panel and click on the Virtual Media icon All mounted devices are automatically unmounted 97 KN1000 User Manual Smart Card Reader The smart card reader function allows a reader plugged into a local client computer s USB port to be redirected and appear as if it were plugged into the remote server One purpose of smart cards Common Access Cards for example is to allow authentication to the remote server from the local client When a smart card reader is connected to the local client comp
39. a searchable database Administrators and selected users can search for events containing specific words or strings and retrieve them according to date and order of significance Console Serial console management serial terminal access Access the Management KN1000 via a built in serial viewer or via third party software such as PuTTY for Telnet and SSH sessions Out of Band Support via dial up modem support Access the KN1000 through its RS 232 port using a dial up connection Upgradeable No need to add yet another cable to your installation stay current Firmware over the Internet with the latest functionality improvements and updates all over the Internet Mouse DynaSync No need to re sync your mouse Mouse DynaSync provides automatic locked in synching of the remote and local mouse pointers eliminating the need to constantly resync the two movements Your local console mouse movement becomes the remote unit s mouse movement Auto Ping Pings a device to determine its status if the ping test fails after a set amount of time it automatically takes an action assigned Supports multiple interface Supports PS 2 USB Sun Legacy 13W3 and serial RS 232 connectivity Requires CV130A converter purchase Full Screen or Sizable Remote Get a full screen even if your monitor s resolution is lower than the remote computer s resolution In full screen mode the remote Desktop Win
40. before saving No action Select this option to do nothing if the specified device fails to respond Note If Auto Ping fails after power on the KN1000 waits five minutes before performing the next ping operation 30 3 Browser Login PON Port Setting This section allows you to configure the KN1000 s PON port for connecting a PNO0108 8 port Power Over the NETTM or a 2 wire RS 232 interface PON Device Enable this radio button if you want to connect a PN0108 8 port Power Over the NET to the KN1000 s PON port If a Power over the Net M module is connected to your installation click Download PON Client to download the KN1000 s power management software for the attached PON device Enable 2 Wire RS232 Enable this radio button to use the PON port for a serial console When this option is selected a menu window appears for the serial communication parameters as below Port Property Settings Baud Rate 9600bps x Data Bits 8bits v Parity None Stop Bits ibit ouan ee Suspend Character D Port Alert Settings Alert String 1 Alert String 2 Note These settings will be the same as those in the KN1000 s serial console section See the Serial Console section under Console Management page 59 for further details Continues on next page 31 KN1000 User Manual Continued from previous page If both RS 232 functions are enabled PON for 2 wire RS 232
41. eR Vek eae oh el heer 172 Supported KVM Switches 173 Virtual Media 5 173 WinClient ActiveX Viewer WinClient 173 Java Applet Viewer Java Client 173 Administrator Login 174 Specifications reet prem Yer we ax ep E eR ENSE 175 About SPHD Connectors 176 Limited Warranty serere e me Mee e duh du 176 KN1000 User Manual About This Manual This User Manual is provided to help you get the most from your KN1000 system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the KN1000 System Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation and explains some basic operation procedures Chapter 3 Browser Login describes how to log into the KN1000 with a browser and explains the functions of the icons and buttons that appear on the opening page Chapter 4 Administration explains the administrative procedures that are employed to configure the KN1000 s working environment as well as how to operate the KN1000 from the loc
42. help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables When connecting or disconnecting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply Ifthe system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed 99 Only adjust th
43. in the checkbox a dialog box Required comes up asking you to confirm a power operation before it is performed If it is disabled there is no check in the checkbox the operation is performed without confirmation Power On Sets the amount of time the KN1000 waits after the Power Button is Delay clicked before it turns on the power to the outlet Note The default delay time is 0 seconds the maximum is 999 seconds Power Off Sets the amount of time the KN1000 waits after the Power Button is Delay clicked before it turns off the power to the outlet For the System after AC Back option see below after the delay time expires the KN1000 waits another fifteen seconds then shuts the computer down The default delay time is 15 seconds The maximum delay time is 999 seconds 26 3 Browser Login Shutdown Method There are three choices for the Shutdown method Drop down the list to select a choice The meaning of each choice is described below Wake on LAN This is a Safe Shutdown and Restart option If this is selected when an Outlet is turned Off the KN1000 first sends a message to the computer telling it to prepare for a shutdown it then waits for the amount time set in the Power Off Delay field to give the OS time to close down before the computer is powered down to standby mode Likewise when the Outlet is turned On the KN1000 waits for the amount time set in the Power On Delay field then sends an Etherne
44. issue the following command Sun xset m 1 Linux xset m 0 or xset m 1 If one doesn t help try the other 172 Supported KVM Switches The KVM switches that can be used in a cascaded installation are as follows ACS1208A CS1316 CS1754 CS428 CS9138 KH1516 ACS1216A CS1708A CS1758 CS88A KH0116 KH2508 CS1308 CS1716A CS228 CS9134 KH1508 KH2516 Note 1 Some of the KN1000 s features may not be supported depending on the functionality of the cascaded KVM switch For example some switches do not support virtual media 2 Some features found on the cascaded KVM switches may not be supported on the KN1000 For example the CS1754 s audio and the CS1708A CS1716A must use PS 2 connectors when cascading Virtual Media Support WinClient ActiveX Viewer WinClient AP IDE CDROM DVD ROM Drives Read Only IDE Hard Drives Read Only USB CDROM DVD ROM Drives Read Only USB Hard Drives Read Write USB Flash Drives Read Write USB Floppy Drives Read Write These drives can be mounted either as Drives or Removable Disks see Virtual Media page 94 Mounting them as removable disks allow booting the remote server if the disk contains a bootable OS In addition if the disk contains more than one partition the remote server can access all the partitions ISO Files Read Only Folders Read Write Smart Card Readers Java Applet Viewer J
45. its database 130 Chapter 9 AP Operation Introduction In addition to the browser based client viewers the KN1000 also provides stand alone Windows and Java applications that can be used without a browser The applications can be found on the KN1000 software CD The Windows Client AP is called kn1000winclient exe the Java Client AP is called iClientJ jar The Windows Client AP Installation To install the stand alone Windows Client program do the following 1 Copy kn1000winclient exe from the software CD to a convenient location on your hard disk 2 Run the program and follow along with the installation dialog boxes When the installation completes an icon KN1000 WinClient is placed on your desktop and a program entry is made in the Windows Start menu Start All Programs KN1000 WinClient Continues on next page 131 KN1000 User Manual Continued from previous page Starting Up To connect to the KN1000 either click its icon on the desktop or click its entry on the Start menu If this is the first time that you are running the utility a dialog box appears requesting you to input your serial number Serial Number Serial Number The serial number can be found on the KN1000 s CD case Key in the serial number 5 characters per box then click OK to bring up the KN1000 Connection Screen Note 1 Letters in the serial number must be entered in capitals 2
46. language the KN1000 looks to what your server s operating system is set to If the operating System is set to a supported language it will use that language to display its pages If the operating system is set to a non supported language the KN1000 defaults to English After making your choice click Apply Change To change your password key the new password into the New Password Password input box key the exact same characters into the Confirm New Password input box then click Change Password to set the new password 33 KN1000 User Manual This Page Intentionally Left Blank 34 Chapter 4 Administration Introduction The administration utilities represented by the icons located across the top of the KN1000 web page are used to configure the KN1000 s operating environment Remote Console 6 Power Management TE Log User Preferences E Java Applet n Windows Client Logout Exit Macro Exit Macro None x Save ATEN International Co Ltd All rights reserved This chapter discusses each of them in turn Note 1 As you make your configuration changes in each dialog box click Apply to save them 2 Some configuration changes only take effect after a KN1000 reset For those changes a check is automatically put in the Reset on Exit box see Customization page 66 To have the changes take effect log out and then log back in again 3 If you don t have Configu
47. list and click Delete Schedule one Select Routine Type pM Add Delete Start Date End Date Day Shutdown Time HH MM Restart Time HH MM 2011 05 12 02 02 03 03 2011 05 12 02 02 03 03 2011 07 08 11 22 2011 05 12 gt 03 05 29 KN1000 User Manual Auto Ping The section allows you to use an ICMP ping command to check if the attached device is functioning properly This function is detailed in the following table Enable Put a check in the checkbox to enable this function Ping Enter the IP address of the device to be be pinged in this field Address Interval This field sets how often the specified device is pinged in second intervals Enter a value between 1 and 255 Fail Count This field sets how many times the device is allowed to fail to respond to the ping before an action is taken see below Enter a value between 1 and 99 Action This field sets what action is taken if the device fails to respond to a specified number of pings Select one of the following actions from the drop down menu Send email This sends an email using the SMTP server setting For this function to work you must also enable reports from the SMTP server See SMTP Settings page 41 for details Outlet Power Off On This resets the power at the KN1000 s power outlet Note This action must be confirmed
48. page 66 Administrative Function Icons The icons arranged horizontally across the top of the page are linked to the administration utilities which are used to configure the KN1000 The administrative functions are discussed in Chapter 4 22 3 Browser Login Remote Console Preview The main portion of the panel shows a snapshot of the server s display Remote Console Preview Refresh AE Java Applet AR Windows Client Clicking Refresh updates the snapshot of the remote display The links that appear below the Refresh button depend on the browser you are using and your User Preferences Viewer choice see page 33 If you are logging in with a browser other than Windows Internet Explorer a Java Applet Viewer icon a steaming cup of coffee and the link words Open Viewer display If you are logging in with IE as your browser and you chose Auto Detect as your Viewer choice the default The WinClient icon and the link words Open Viewer display If you are logging in with IE as your browser and you chose Java as your Viewer choice a Java Applet Viewer icon a steaming cup of coffee and the link words Open Viewer display If you are logging in with IE as your browser and you chose User Select as your Viewer choice both the Java Applet Viewer and WinClient Viewer icons appear Click the appropriate link to have the viewer open the remote server s display
49. programs The default is 9000 Virtual Media This is the port number used for data transfer using the KN1000 s virtual media feature Valid entries are from 1 65535 The default is 9003 SSH Port The port for SSH access The default is 22 Note 1 Valid entries for all of the Service Ports are from 1 65535 2 The service ports cannot have the same value You must set a different value for each one 3 f there is no firewall on an Intranet for example it doesn t matter what these numbers are set to since they have no effect IP Address The KN1000 can either have its IP address assigned dynamically at bootup DHCP or it can be given a fixed IP address For dynamic IP address assignment select the Obtain IP address automatically radio button This is the default setting To specify a fixed IP address select the Set IP address manually radio button and fill in the IP address Note 1 If you choose Obtain IP address automatically when the switch starts up it waits to get its IP address from the DHCP server If it hasn t obtained the address after one minute it automatically reverts to its factory default IP address 192 168 0 60 2 If the KN1000 is on a network that uses DHCP to assign network addresses and you need to ascertain its IP address see Address Determination page 153 for information 38 4 Administration DNS Server The KN1000 can either have its
50. select Run Indicates critical information Product Information For information about all ALTUSEN products and how they can help you connect without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller Visit ALTUSEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com xi KN1000 User Manual Terminology Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KN1000 installation Depending on the point of view users and servers can be considered Local under some circumstances and Remote under others Switch s Point of View Remote users We refer to a user as a Remote user when we think of him as someone who logs into the switch over the net from a location that is remote from the switch Local Console The keyboard mouse and monitor connected directly to the switch Servers The servers attached to the switch via custom KVM cables User s Point of View Local client users We refer to a user as a Local client user when we think of him as sitting at his computer performing operations on the servers connected to the switch that is remote from him Remote servers We refer to the servers as Remote servers when we think of them from the Local Client User s point of view since although they are locally attached t
51. the Sun and Mac keyboards The emulation mappings are listed in the table below PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard Ctrl T Stop Shift Shift Ctrl F2 Again Ctrl Ctrl Ctrl F3 Props 22 Ctrl F4 Undo Ctrl 1 Ctrl F5 Front Ctrl 2 mq Ctrl F6 Copy Ctrl 3 mq Ctrl F7 Open Ctrl 4 A Ctrl F8 Paste Alt Alt Ctrl F9 Find Print Screen F13 Ctrl F10 Cut Scroll Lock F14 Ctrl 1 wt ES Ctrl 2 mg Enter Return Ctrl 3 m Backspace Delete Ctrl 4 Insert Help Ctrl H Help Ctri ua F15 Eh Compose T Note When using key combinations press and release the first key Ctrl then press and release the activation key 158 PPP Modem Operation Basic Setup In addition to the browser and AP methods the KN1000 can also be accessed through its RS 232 port using a PPP dial in connection as follows 1 Set up your hardware configuration to match the diagram below E K Serial Modem Cable Serial Modem Cable Phone Line Remote Operator Modem Modem 2 From your computer use your modem terminal program to dial into the KN1000 s modem Note 1 If you don t know the KN1000 modem s serial parameters get them from the KN1000 administrato
52. the CD 3 Click the Log Server icon to execute LogServerSetup exe and start the installation Welcome to the LogServer Setup This program will install the LogServer on your computer We strongly recommend that you exit all Windows programs before running this program 4 Click Next Then follow the on screen instructions to complete the installation and have the Log Server program icon placed on your desktop 123 KN1000 User Manual Starting Up To bring up the Log Server either double click the program icon or key in the full path to the program on the command line The first time you run it a screen similar to the one below appears Configure Events Opters drg Peci Address Connection Das Note 1 The MAC address of the Log Server computer must be specified in theANMS settings see Log Server page 42 for details lk 2 TheLog Server requires the Microsoft Jet OLEDB 4 0 driver See The Log Server program does not run page 170 if the program doesn t start The screen is divided into three components Menu Bar at the top A panel that will contain list of KN1000 units in the middle see The Log Server Main Screen page 129 for details Apanelthat will contain an Events List at the bottom Each of the components is explained in the sections that follow 124 8 The Log Server The Menu Bar The Menu bar consists of four items
53. the user has full access rights if the result is no the user only has limited access rights Note Consult the LDAP LDAPS administrator to ascertain whether to enable the Enable Authorization function or not LDAP Server IP and Port Fill in the IP address and port number for the LDAP or LDAPS server For LDAP the default port number is 389 for LDAPS the default port number is 636 Timeout Set the time in seconds that the KN1000 waits for an LDAP or LDAPS server reply before it times out LDAP Administrator DN Consult the LDAP LDAPS administrator to ascertain the appropriate entry for this field For example the entry might look like this kn LDAPAdmin ou kn1000 dc aten dc com LDAP Administrator Password Key in the LDAP administrator s password Search DN Set the distinguished name of the search base This is the domain name where the search starts for user names Note If Enable Authorization is not checked this field must include the entry where the KN1000 Admin Group is created Consult the LDAP LDAPS administrator to ascertain the appropriate value KN1000 Admin Group Key in the Group Name for KN1000 administrator users Note If Enable Authorization is not checked this field is used to authorize users that are logging in If a user is in this group the user receives full access rights If a user is not in this group the user only receives limited access rights
54. this icon to pop up the on screen keyboard On screen Keyboard One of the major advantages of the on screen keyboard is that if the keyboard languages of the remote and local systems aren t the same you don t have to change the configuration settings for either system The user just has to bring up the on screen keyboard select the language used by the computer on the port he is accessing and use the on screen keyboard to communicate with it Note You must use your mouse to click on the keys You cannot use your actual keyboard To change languages do the following 1 Click the down arrow next to the currently selected language to drop down the language list On screen Keyboard rre 5 4 0 5 6 7 8 R Y 2 Select the new language from the list 100 5 The WinClient Viewer To display hide the expanded keyboard keys click the arrow to the right of the language list arrow screen Keyboard Er 101 KN1000 User Manual Mouse Pointer Type The KN1000 offers a number of mouse pointer options when working in the remote display Click this icon to select the type that you would like to work with I Er Wad fel 5 3 Og gt gg Dual Norma g Dot Note The icon on the Control Panel changes to match your choice Mouse DynaSync Mode Clicking this icon selects whether synchroni
55. to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE KN1000 User Manual Package Contents The basic KN1000 package consists of 1 KNI1000 2 Custom KVM Cable Sets 1 Custom Console Cable Set 1 USB 2 0 Virtual Media Cable Power Adapter 1 Outlet Power Cord Rack Mount Kit Software CD UserInstructions Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KN1000 installation Features may have been added to the KN1000 since this manual was printed Please visit our website to download the most up to date version Copyright 2011 2012 ATENG International Co Ltd Manual Part No PAPE 0339 AX2G Firmware Version v1 0 066 Manual Date 2012 03 13 Altusen and the Altusen logo are registered trademarks of ATEN International Co Ltd All rights re served All other brand names and trademarks are the registered property of their respective owners KN1000 User Manual Contents FCC Information 0 00 teen nee ii SJ T 11364 2006 o eds wate beet Peete aes ii User iii Online Registration
56. uu ra n deck e ch Rae RE ea EN sm eda 40 IP installers Rel ier C EUR RAM ADAE 40 SMTP Settings zc oco sce Yer EPPt Ua uu Ur ER EE 41 LOG SEVER menu eus eL Met ees seal atts at eal Se 42 SNMP SENE 32 5 oe She doing eap an tete hich 42 Syslog Setver eedem xe Ree aoe Re EM COS ur d 43 DDNS xz octo eee od oe Sareea 43 Disable Local 44 RADIUS 5 44 RADIUS 45 CC Management lt 46 LDAP Setting viin ri enea RR See ua env eee 46 RI ny M DE 48 User Station 5 48 IP Filter MAC Filter 49 Modifying Filters 50 Deleting Fillers iszclimeicieac e et eee e P eR ER 50 LOGIN String cov vas ver PAD AE x E 50 Account oneri RUE ERE ee stad ale 51 Login Falltres sc reru reete Baal rure eee le 52 ava coe IU ea eee Gaede Cae Edge e en 53 VirtualiMedla 22 ica rh ee a eoe 54 Private 55 Generating a Self Signed 55 Obtaining a CA Signed SSL Server Certificate 55 Importing the Private Certificate
57. 0 13 226 session timeout Client User administrator 10 0 13 226 logged out Local User administrator 10 0 13 226 logged in from web Client User administrator connected from 10 0 13 226 Client User administrator 10 0 13 226 timeout Auuscv Ni P 0 D amp 4 Gb oc BH 2 Enterorize KVM Solutions Ey ATEN Device Network ANMS Customization Date Time Maintenance Clear Log ATEN International Co Ltd All rights reserved A maximum of 512 events are kept in the log file As new events are recorded they are placed at the bottom of the list When a new event is recorded after there are 512 events in the log file the earliest event in the list is discarded Note To maintain and view a record of all the events that take place not just the most recent 512 set up the Log Server AP program see The Log Server page 123 To clear the log file click on the Clear Log icon at the lower right of the page 121 KN1000 User Manual This Page Intentionally Left Blank 122 Chapter 8 The Log Server The Log Server is a Windows based administrative utility that records all the events that take place on selected KN1000 units and writes them to a searchable database This chapter describes how to install and configure the Log Server Installation 1 With Windows running put the KN1000 software CD that came with this product into the CD DVD drive 2 Navigate to the Log Server AP Installer folder on
58. 000 User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed When you click this item a dialog box similar to the one below appears CT x Interval 30 seconds Key in the number of seconds then click OK to finish Help From the Help Menu click Contents to access the online Windows Help file The help file contains instructions about how to setup operation and troubleshoot the Log Server 128 8 The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels The upper List panel lists the KN1000 units that have been selected for the Log Server to track see Configure page 125 The lower Event panel displays the log events for the currently selected KN1000 the highlighted one if there are more than one To select a KN1000 unit in the list simply click on it 121 0013228 00 4001 41 7 6A 10 013 228 stiemping to login a via Java chari P 10013 228 stat 10013223 129 KN1000 User Manual The List Panel The List panel contains six fields Field Explanation Recording Determines whether the Log Server records log events for this KN1000 or not If the Recording check box is checked the field displays Recording and log events are recorded If the Recording check box is not check
59. 10 100 Mbps 1 Orange Green Emulation Keyboard Mouse USB PS 2 Video 1600 x 1200 60 Hz DDC2B Input 100 240 V 50 60 Hz 10A Output 100 240 V 50 60 Hz 9A Power Consumption DC5 3V 6 3W Environment Operating Temp 0 40 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Weight 0 86 kg Dimensions L x W x H 30 85 x 8 15 x 4 20 cm 1 Power Over the NET 175 KN1000 User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one 1 year from the date of purchase If this product proves to be defective contact ALTUSEN s support department for repair or replacement of your unit ALTUSEN will not issue a refund Return requests can not be processed without the original proof of purchase When returning the product you must ship the product in its original packaging or packaging that gives an equal degree of protection Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package This warranty becomes invalid if the factory supplied serial number has been removed or altered on the product This warranty does not cove
60. 135 for details Exit Macro Admin Utility 133 KN1000 User Manual Logging In Once the KN1000 connects to the unit you specified a login window appears CT i Username Password ITITIIIII Remember password Epp Provide a valid Username and Password then Click OK to continue Note The default Username is administrator the default Password is password For security we strongly recommend that you change these to something unique see User Management page 140 for details Continues on next page 134 9 AP Operation Continued from previous page After you have successfully logged in the Connection screen reappears KN1000 WinClient Wok Server List Name IP Port Server IP Change Password Admin Lltility At this time there are five active buttons as described in the table below Button Action Logout Breaks the connection to the KN1000 Remote View In some cases administrator s do not wish to have users connect to the KN1000 with a browser Remote View solves this problem It opens a window on the user s desktop containing the remote server s display that is the same as the one that appears with the browser based Windows client Refer to Chapter 5 The WinClient Viewer for operation details Change Password Allows users to change their passwords without administrator intervention Ref
61. 4 0 and higher Mac 3 1 and higher Opera 10 0 and higher Mozilla Windows 1 7 and higher Sun 1 7 and higher Netscape 9 0 and higher See Mac Systems page 170 for further information regarding Safari KN1000 User Manual Components Front View No Component Description 1 LAN Port The Cat 5e cable that connects the KN1000 to the LAN WAN or Internet plugs in here 2 Firmware 1 Pressing and releasing this switch performs a KN1000 Upgrade Reset system reset See Erratic operation page 166 Switch 2 Pressing and holding this switch for more than three seconds returns the KN1000 to its factory default configuration settings 3 Pressing and holding this switch while powering on the switch returns the KN1000 to its factory default firmware level This operation should only be performed in the event of a firmware upgrade failure that results in the device becoming inoperable Note This switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen 3 10 100 Mbps The LED lights ORANGE to indicate 10 Mbps data LED transmission speed It lights GREEN to indicate 100 Mbps data transmission speed 4 Link LED Flashes GREEN to indicate that a Client program is accessing the device 5 Power LED Lights ORANGE when the KN1000 is powered up and ready to operate 6 Power Outlet Lights ORANGE when the server attached to the KN1000 s
62. AUTUSCN Enterprise Solutions by ATEN KVM Over the NET KN1000 User Manual www aten com KN1000 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China As8 SUR BBA BR EI YES UIT 11363 20063 XER 2 2 R MAMA ANS 5 11363 2006 89 IR E SES e X XR SEG EI EBEN pes tHSJ T 11363 20068 IRB KN1000 User Manual User Information Online Registration Be sure to register your product at our online support center In
63. ER es 154 AP Windows 154 fm 155 Link Local IPv6 5 155 IPv6 Stateless Autoconfiguration 156 Port Forwarding ce ration Ps DE E pon grew eee eg 157 Keyboard Emulation 158 PPP Modem 159 Basic Setpa eati a ea fe dle nete ey dept pee coe ded ia 159 Connection Setup Example Windows 160 Trusted Certificates lille 161 OVerVIeW couv REA E PEE ES 161 Installing the 162 Certificate 163 Self Signed Private Certificates 165 Examples 1 p egeret Syahid yd etre gue iet 165 Importing the Files 0000 e eee BR IR 165 Troubleshooting 0 0002 e eee eee 166 General 166 Window 167 sees es RUE RALIS tue antor edita aoe ae cede be sens 168 SUM SYSTEMS ris tate vs estera ce teer dosi ei Ro noire f EVE ACE 169 Mac Systems 0 0 eee rene 170 The Log SeNet peie teens 170 Additional Mouse Synchronization 171 MIDdOWS dm eg yt a etn Pts eae ace 171 Sun 7 LINUX a s uuum enw
64. F5 Delete Substitute Ctrl Key F11 v Substitute Alt Key F12 Reset Set Hotkey im Search Macro By Name By Key Search Exit Hotkey operation is the same under the JavaClient as it is under the WinClient See Hotkeys page 80 for details Note Toggle Mouse Display is not available in the JavaViewer version 113 KN1000 User Manual User Macros User Macros are used to perform specific actions on the remote server To create the macro do the following 1 Select the User Macros radio button then click Add Hotkeys __Name___ __Hotke User Macros j Playback Mode Play gt Set Hotkey Import Export Search Macro By Name By Key User Macro operation is the same under the JavaClient as it is under the WinClient See User Macros page 82 for details System Macros System Macros are used to create exit macros for when you close a session For example as an added measure of security you could create a macro that sends the Winkey L combination which would cause the remote device s log in page to come up the next time the device was accessed To create the macro do the following 1 Select System Macros then click Add cox x Hotkeys 2 User Macros System Macros Name Macro Search Macro By Name By Key System Macro operation is the same under the JavaClient as it is under the WinClient
65. KN1000 s convenient on screen keyboard Multi Users The KN1000 supports up to 64 user accounts and allows up to 32 Multi Logins concurrent user logins for single bus access Message Board To alleviate the possibility of access conflicts that may result from multiple user logins and facilitate communication among the logged in users a message board similar to an Internet chat program allows users to communicate with each other and provides mechanisms for a user to take exclusive control of the KVM functions Advanced Security Advanced security features include password protection whereby a valid username and password must be given before the client software will run and advanced encryption technologies such as secure 128 bit SSL Flexible encryption design allows users to choose any combination of 56 bit DES 168 bit DES 256 bit AES 128 bit RCA or Random for independent KB Mouse video and virtual media data encryption IP MAC Filter for enhanced security protection Supports password protection Private CA 1 Introduction Features Benefits External In addition to its own security protection the KN1000 allows you to Authentication set up log in authentication and authorization management from a Support external sources such as RADIUS LDAP LDAPS and MS Active Directory Event Logging The KN1000 can record all the events that take place on it and write them to
66. MAC filter do the following 1 Click Add A dialog box similar to the one below appears 2 Specify the MAC address in the dialog box then click OK 3 Repeat these steps for any additional MAC addresses you want to filter IP Filter MAC Filter Conflict If there is a conflict between an IP filter and a MAC filter for example where computer s IP address is allowed by the IP filter but it s MAC address is excluded by the MAC filter then that computer s access is blocked 49 KN1000 User Manual In other word s if either filter blocks a computer then the computer is blocked no matter what the other filter is set to Modifying Filters To modify a filter select it in the IP Filter or MAC Filter list box and click Modify The Modify dialog box is similar to the Add dialog box When it comes up simply delete the old address es and replace it with the new one s Deleting Filters To delete a filter select it in the IP Filter or MAC Filter list box and click Delete Login String The Login String lets the Administrator specify a login string that users must include in addition to the IP address when they access the KN1000 with a browser For example 192 168 0 126 KN1000 The following characters are allowed 0 9 a z A Z amp _ 3 lt gt 1 The following characters are not allowed 2 Space Compound characters C etc Note 1 There m
67. NE MARE TIME ERE 16 Chapter 3 Browser Login LOGGING SM ss sr eee ERE I RR IE Basa RERO MORE EE E 19 Main Webpage Elements 22 Utility oe es a eke AO a Aa eee ee 22 Administrative Function 5 22 Remote Console Preview 23 idee eed dod eye ete ete er d 24 Telnet SSH 24 Managing POWT aaronii pisie ne eand daina eee eee 25 Power Management 26 Sehedule iz s eo ene Mr dae Ag but 28 Auto PING ence pectin oe ded petted OI beg se PASE 30 KN1000 User Manual PON Port Setting anenai Ve eov a tts 31 PON Device de eL du mM etiara ee esi 31 Enable 2 Wire 5232 31 User 33 Chapter 4 Administration INtFOGUCTION PME RE TORTE hk RM ERR 35 Device Information 36 Network evum Socata ORDRE 37 Service cox eu erre reet Iioc a ede 37 IP Address rrr re Fen ete aee deo 38 DNS Seier coa oet hee sas atico NUES 39 Network Transfer Rate 39 FINISHING Up zs npo bee ee rece eben er Soe ate at epe 39 ANMS
68. OK Note The default Username 1s administrator the default Password is password For security we strongly recommend that you change these to something unique see User Management page 140 for details 147 KN1000 User Manual After you have successfully logged in the Connection screen reappears this time with 5 active buttons E kN1000 Java Client Server List Name IP KN1000 10 0 1214 Server frz Remote iew Port anon Change Password Exit Macro Login Logout Admin Utility These function the same way as the ones described in the Windows Client AP section See page 135 for details Java Client AP operation is essentially the same as Windows Client AP operation Refer to the relevant Windows Client AP sections for operation details 148 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or cove
69. Settings are as follows Setting Description 10096 Sizes and displays the remote view window at 100 7596 Sizes and displays the remote view window at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting and the 100 setting is that when the remote view window is resized its contents don t resize they remain at the size they were To see any objects that are outside of the viewing area move the mouse to the window edge to have the screen scroll 118 6 The JavaClient Viewer 445 The On Screen Keyboard The KN1000 supports an on screen keyboard available in multiple languages with all the standard keys for each supported language Click this icon to pop up the on screen keyboard On screen Keyboard x Reset Enalish US v F6 F7 F8 m Imm F12 0 m On Screen Keyboard operation is the same under the JavaClient as it is under the WinClient See The On Screen Keyboard page 100 for details Mouse Pointer Type The KN1000 offers a number of mouse pointer options when working in the remote display Click this icon to select the type that you would like to work with IG E Crosshairs O R Single Note The icon on the Control Panel changes to match you
70. Viewer Control Panel Functions The Control Panel functions are described in the table below Note Clicking the T button at the top right of the dialog boxes that appear for the control panel functions brings up a slider to adjust the transparency of the dialog box After making your adjustment click anywhere in the dialog box to dismiss the slider Icon Function This is a toggle Click to make the Control Panel persistent i e it always displays on top of other screen elements Click again to have it display normally 1 Click to bring up the Macros dialog box see page 80 for details Video Settings Click to bring up the Video Options dialog box Right click to perform a quick Auto Sync see Video Settings page 89 for details 2 Video Autosync Click to perform a video and mouse autosync operation It is the same as clicking the Auto sync button in the Video Options dialog box see Video Settings page 89 Toggles the display between Full Screen Mode and Windowed Mode Click to take a snapshot screen capture of the remote display See Snapshot page 105 for details on configuring the Snapshot parameters Ge gp d Click to bring up the Message Board see The Message Board page 92 Click to send a Ctrl Alt Del signal to the remote system m EB Click to toggle the remote display between color and grayscale 77
71. afe Shutdown program available by download from our website must be installed and running on the computer Servers Servers are the computers connected to the switch via KVM Cables see Terminology page xii The following equipment must be installed on these servers A VGA SVGA or multisync port For USB KVM Cable Connections a Type A USB port and USB host controller For PS 2 KVM Cable Connections 6 pin Mini DIN keyboard and mouse ports 1 Introduction Cables Two custom KVM cable sets 1 USB 1 PS 2 to link the KN1000 to a server or KVM switch are provided with this package Custom KVM cable sets are available in various lengths as shown in the table below Cable Type Length CS Part Number PS 2 1 2m 2L 5201P 1 8m 2L 5202P 1 8m 2L 5702P 3 0m 2L 5203P 6 0 m 2L 5206P USB 1 2m 2L 5201U 1 8m 2L 5202U 3 0m 2L 5203U 5 0m 2L 5205U To purchase additional cable sets contact your dealer Onecustom Console cable set to link the KN1000 to a local console is provided with this package Note This cable set has been designed to operate with either PS 2 or USB consoles AUSB 2 0 cable for use with the Virtual Media function see Virtual Media Port page 11 is provided with this package Cat 5e or higher Ethernet cable not provided with this package should be used to connect the KN1000 to the LAN WAN or Internet One power cable to conn
72. al console Chapter 5 The WinClient Viewer explains how to connect to the KN1000 with the Windows Client software and describes how to use the OSD to access and control the computers connected to the unit Chapter 6 The JavaClient Viewer describes how to connect to the KN1000 with the Java Applet software and explains how to use the OSD to access and control the computers connected to the unit Chapter 7 The Log File shows how to use the log file utility to view the events that take place on the KN1000 Chapter 8 The Log Server explains how to install and configure the Log Server Chapter 9 AP Operation describes how to operate the KN1000 using Windows and Java programs rather than with the browser method An Appendix provides specifications and other technical information regarding the KN1000 KN1000 User Manual Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then
73. an added security feature if this function is enabled the switch disconnects the connections that dial in to it and dials back to one of the entries described in the table below Item Action Enable Fixed If Fixed Number Dial Back is enabled when there is an Number Dial Back incoming call the KN1000 hangs up the modem and dials back to the modem whose phone number is specified in the Phone Number field Key the phone number of the modem that you want the KN1000 to dial back to in the Phone Number field Enable Flexible Dial If Flexible Dial Back is enabled the modem that the KN1000 Back dials back to doesn t have to be fixed It can dial back to any modem that is convenient for the user as follows 1 Key the password that the users must specify in the Pass word field 2 When connecting to the KN1000 s modem users specify the phone number of the modem that they want the KN1000 to dial back to as their Username and specify the password set in the Password field for their password 62 4 Administration Enable Dial Out IV Enable Dial Out ISP Settings Phone Number st Account Name administrator Password eeccccee Dial Out Schedule C Every Never C Daily at PPP online time minute s Emergency dial out ppp stays online until network recovery PPP online time minute s Dial Out Mail Configuration SMTP Server IP Addres Email From
74. and RS 232 for a serial console when the Telnet SSH connection is opened a menu appears for you to select which serial console is the primary where Port 1 is the serial console and Port 2 is the 2 wire RS 232 as shown below 10 0 0 49 PuTTY Welcome to the ALTUSEN KN1000 ATEN Internation 32 3 Browser Login User Preferences The User Preferences page allows the user to set three parameters Viewer Language and Password auto Detect C Java User Select English x Apply Old Password IIIIIIII New Password Confirm New Password Change Password The page settings are explained in the following table Setting Function Viewer You can choose which viewer is used when accessing a server Auto Detect will select the appropriate viewer based on the web browser used WinClient for Windows Internet Explorer Java Client for other web browsers Firefox etc Java will open the Java based viewer regardless of the web browser being used User Select lets IE users bypass the Auto Detect choice and choose for themselves whether to use the WinClient or Java Applet Viewer After making your choice click Apply Language Selects the language that the interface displays in Drop down the list to make your selection Selecting Auto causes the KN1000 to display the pages in the same language that the browser is set to Note If your browser is set to a non supported
75. ava Client AP ISO Files Read Only Folders Read Write 173 KN1000 User Manual Administrator Login Failure If you are unable to perform an Administrator login because the Username and Password information has become corrupted or you have forgotten it for example there is a procedure you can use to clear the login information To clear the login information do the following 1 Power off the KN1000 disconnect the power cord from its inlet and remove its housing 2 Use a jumper cap to short the jumper on the mainboard labeled J6 29 3 Power the switch 4 When the front panel LEDs flash power off the switch 5 Remove the jumper cap from J6 6 Close the housing and power on the KN1000 After you start back up you can use the default Username and Password see page 21 and page 134 to log in 174 Specifications Function Specification Connectors Console 1 x SPHD 18 Male Yellow KVM Computer 1 x SPHD 18 Female Yellow 1 x DB 9 Male Black Modem 1 x DB 9 Male Black LAN 1 x RJ 45 Female Power Inlet 1 x IEC320 C14 Power Outlet 1 x IEC320 C13 Power 1 x DC Jack Virtual Media 1 x USB Mini B Female Black Switches Reset 1 x Semi recessed pushbutton LEDs Power 1 Orange Power Outlet 1 Orange Link 1 Green
76. box See Control Panel Configuration page 104 for details on configuring the Control Panel gt EN E Exit Click to exit the remote view and go back to the web browser Main Page 78 5 The WinClient Viewer Icon Function These icons show the Num Lock Caps Lock and Scroll Lock status of the remote computer When the lock state is On the LED is bright green and the lock hasp is closed When the lock state is Off the LED is dull green and the lock hasp is open Click on the icon to toggle the status Note These icons and your local keyboard icons are in sync Clicking an icon causes the corresponding LED on your keyboard to change accordingly Likewise pressing a Lock key on your keyboard causes the icon s color to change accordingly Click to display information about the Windows Client version 79 KN1000 User Manual Macros 9 The Macros icon provides access to three functions found in Macros dialog box Hotkeys User Macros and System Macros Each of these functions is described in the following sections Hotkeys Various actions corresponding to clicking the Control Panel icons can be accomplished directly from the keyboard with hotkeys Selecting the Hotkeys radio button lets you configure which hotkeys perform the actions The actions are listed to the left their hotkeys are shown to the right Use the checkbox to the left of an action s na
77. cale m Gamma Network Type 100M Ethernet Min Max Video Quality Es ee Enable Refresh Refresh every 2 seconds Color depth control Save As Reset mie Userdef 1 z Low High Detect Tolerance Low High OK Cancel Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this method Saved configurations can be recalled from the list box at a future time Click Reset to abandon any changes and return the gamma line to its original diagonal position Click OK to save your changes and close the dialog box Click Cancel to abandon your changes and close the dialog box Note For best results change the gamma while viewing a remote computer 91 KN1000 User Manual _ Message Board To alleviate the possibility of access conflicts resulting from multiple user logins the KN1000 provides a message board that allows users to communicate with each other Al Users administrator Message Display Panel User List Panel Compose Panel The Button Bar The buttons on the Button Bar are toggles Their actions are described in the table below Button Action Enable Disable Chat When disabled messages posted to the board not displayed The button is shadowed when Chat is disabled Th
78. cess the system via a Telnet or SSH session su user Where user represents the Username of a KN1000 user whose permissions reflect the permissions you want the RADIUS authorized user to have Note 1 The characters are not case sensitive Capitals or lower case work equally well 2 Characters are comma delimited RADIUS Examples RADIUS Server access rights examples are given in the table below String Meaning C W p User has administrator privileges user can access the system via the Windows Client user can access the attached 108 User can access the system via the Windows Client user can access the system via the Java Applet user can access log information via the user s browser KN1000 User Manual CC Management Settings Enable CC Server IP Port To allow authorization for the KN1000 through CC Control Center server check Enable and fill in the CC Server s IP address and the port that it listens on in the appropriate fields LDAP Settings The KN1000 allows log in authentication and authorization through external programs To allow authentication and authorization via LDAP or LDAPS the Active Directory s LDAP Schema must be extended so that an extended attribute name for the KN1000 KN1000 accessRight is added as an optional attribute to the person class Note Authentication refers to determining the authenticity of the per
79. count Policy 51 Administration 35 ANMS 40 Customization 66 Firmware upgrading 70 Network 37 Administration Page Date Time 68 Administrator Login Failure 174 Administrator Utility 136 ANMS 138 console management 141 customization 143 Date Time 144 device information 136 network 137 user management 140 ANMS 40 138 AP Operation 131 Java Client 146 Windows Client 131 Authentication external 40 B Backup Configuration User Accounts 71 Benefits 3 C Cables 7 custom 12 CC Management 46 CN8000 Index Front view 10 Rear view 11 Configuration backup 71 restore 72 Console cable 12 Console Management 141 OOBC 62 serial console 59 Control Panel Functions 77 111 JavaClient 109 WinClient 75 Corrupt Password 174 Customization 66 143 D Date Time 144 Date Time Settings 68 Device Information 36 136 DIN Rail Mounting 15 Disable Local Authentication 44 DNS Server 39 DynaSync 102 120 Enable Dial Back 62 Enable Dial Out 63 Encryption 53 External authentication 40 F Features 3 Firmware upgrade 70 Forgotten Password 174 177 KN1000 User Manual H Hardware Setup 16 Hotkeys 80 113 Windows Client 80 Installation 16 Invalid login 21 IP Address 38 Address determination 153 Installer 40 J Java Applet Navigation 108 Java Client AP 146 K Keyboard On Screen 100 119 Keyboard Emulation 158 Mac 158 L LDAP
80. create your own self signed certificate a free utility openssl exe is available for download over the web See Self Signed Private Certificates page 165 for details about using OpenSSL to generate your own private key and SSL certificate Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third party certificate authority CA signed certificate To obtain a third party signed certificate go to a CA Certificate Authority website to apply for an SSL certificate After the CA sends you the certificate save it to a convenient location on your computer Importing the Private Certificate To import the private certificate do the following 1 Click Browse to the right of Private Key browse to where your private encryption key file is located and select it 2 Click Browse to the right of Certificate browse to where your certificate file is located and select it 3 Click Upload to complete the procedure Note Both the private encryption key and the signed certificate must be imported at the same time 55 KN1000 User Manual Others Disable Browser Disable Authentication Browser Service allows the administrator to limit the scope of browser access to the KN1000 Put a check in the checkbox to enable this function then select the browser limitation in the drop down list box Choices are explained in the following table Item
81. dar icon to select the date that the routine will start at or key in a start date using the YYYY MM DD format End Date If you want to limit the power management routine to a particular time period either click the calendar icon to select the date that the routine will end at or key in an end date using the YYYY MM DD format 28 3 Browser Login Heading Meaning Shutdown Time Key in the time of day you want the shutdown to take place using the HH MM format If you want to temporarily suspend this function without deleting the entry click to put a check in the Disable checkbox at the right of this field You can reinstate the function by unchecking the checkbox Restart Time Key in the time of day you want the restart to take place using the HH MM format If you want to temporarily suspend this function without deleting the entry click to put a check in the Disable checkbox at the right of this field You can reinstate the function by unchecking the checkbox Every For added flexibility you can use this field to refine the Daily Weekly and Monthly routines For example if you chose Daily as your routine type you could have the routine take place every 3 days instead of every day by keying a 3 in this field After you have made your schedule settings click Add The schedule is summarized in the list at the bottom of the panel To remove the outlet s schedule select it in the
82. ddresses with a semicolon The total cannot exceed 256 Bytes 2 1 Byte 1 English alphanumeric character Select the report options you would like sent Choices include Report IP address Report system reboot Report user login and Report user logout 41 KN1000 User Manual Log Server Important transactions that occur on the KN1000 such as logins and internal status messages are kept in an automatically generated log file Service Port sc 01 Specify the MAC address of the computer that the Log Server runs on in the MAC address field Specify the port used by the computer that the Log Server runs on to listen for log details in the Port field The valid port range is 1 65535 The default port number is 9001 Note The port number must different than the one used for the Program port see Program page 38 See Chapter 8 The Log Server for details on setting up the log server The Log File is discussed on page 121 SNMP Server SNMP Server Enable SNMP Agent Server IP Service Port 162 be notified of SNMP trap events do the following 1 Check Enable SNMP Agent 2 Key in the IP address and the port number of the computer to be notified of SNMP trap events The valid port range is 1 65535 Note The following SNMP trap events are sent System Power On Login Failure and System Reset 42 4 Administration Syslog Server Syslog Server
83. dow desktop display scales to the user s monitor display size Supports up to 1600 x 1200 9 60Hz 24 bit color depth for remote sessions DDNS Allows the mapping of a dynamic IP address assigned by a DHCP server to a host name On Off Power management tasks can be scheduled on a daily weekly scheduling for power outlet monthly or user specified time basis Safe shutdown IT administrators can control servers remotely and completely shut support down servers before powering them off End session Administrators can terminate running sessions Magic Panel Special hideaway control panel with configurable function icons KN1000 User Manual System Requirements Remote User Computers Remote user computers also referred to as client computers are the ones the users log into the switch with from remote locations over the internet see Terminology page xii The following equipment must be installed on these computers For best results we recommend that the computers used to access the switch have at least a P III 1 GHz processor with their screen resolution set to 1024 x 768 Browsers must support 128 bit SSL encryption For best results a network transfer speed of at least 128 kbps is recommended For the Log Server you must have the Microsoft Jet OLEDB 4 0 or higher driver installed For Safe Shutdown The computer must be running Windows Windows 2000 or higher or Linux The S
84. e icon displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When a port is set to Occupy mode see Multiuser Mode page 67 you can use this button to occupy the KVM When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM Occupy Release Keyboard Mouse When a port is set to Occupy mode see Multiuser Mode page 67 you can use this button to occupy the KM When you Occupy the KM other users can see the video but cannot input keyboard or mouse data The button is shadowed when the KM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KM Show Hide User List When you Hide the User List the User List panel closes The button is shadowed when the User List is open 92 5 The WinClient Viewer Message Display Panel Messages that users post to the board as well as system messages display in this panel If you disable Chat however messages that get posted to the board won t appear Compose Panel Key in the messages that you want to post to the board in this panel Click Send or press Enter to post the message to the board User List Panel The names of all the logged in users are list
85. e NET unit Log Checking Log allows a user to view the contents of the log file Enable Telnet SSH If Serial Console management is enabled see Console Management page 59 checking Enable Telnet SSH allows a user to open a Telnet and or SSH session Drop down the list to select the type of login allowed Enable Virtual Media Checking Enable Virtual Media allows a user to utilize the KN1000 s Virtual Media capabilities see Virtual Media page 94 for details Drop down the list to select whether the user has Read Write or Read Only permission The Reset button clears all the information shown in the right panel When you have made all your changes click Apply 58 4 Administration Console Management The Console Management page consists of two sub pages Serial Console and OOBC that are used to set up the operating parameters for the KN1000 s RS 232 serial port An explanation of the parameters and how to set them are given in the sections that follow Note Only one of these functions can be active at a time Selecting one automatically disables the other Serial Console When the Console Management radio button at the top of the page is selected the screen looks similar to the one in the screenshot below Serial Port Setting serial Console OOBC IV Enable Port Property Settings Baud Rate sso0bps Data Bits sbits Parity None Stop Bits ibit Flow C
86. e page Information currently configured on the KN1000 will be replaced with the information that you restore Restore File Browse_ Password 11 User Account User Select IV Device Information Network Service Ports IV Network IP Address Network DNS Server v ANMS Security Console Management Customization Date Time User Account m To restore a previous backup do the following 1 If a password was set when the backup was made key the same password that you used to save the backup file in the Password field If a password wasn t set you can leave this field blank 2 Click Browse navigate to the file and select it Note If you renamed the file you can leave the new name There is no need to return it to its original name 3 Select which parts of the backup you wish to restore Select the Al radio button to restore both User Account and all Configuration information Select the User Account radio button to only restore User Account information Select the User Select radio button to choose which parts of the backed up information you wish to restore then click the checkboxes to select deselect the restore elements 4 When you have made your selections click Restore After the file is restored a message appears to inform you that the procedure succeeded 72 Chapter 5 The WinClient Viewer Starting Up The WinClient Viewer is only a
87. e remote server written to it If Read Only is selected even users with Read Write permissions will only be able to read they will not be able to write Read Write refers to the redirected device being able to send data to the remote server as well as being able to have data from the remote server written to it The default is for Read Only If you want the redirected device to be writable as well as readable click to put a check in the Enable Write checkbox Note 1 This policy operates on the device level If Read Only is selected the device will only be able to be read regardless of a user s Read Write user account permissions 2 If Read Write is selected the ability of a user to write depends on the user s Read Write user account permissions 54 4 Administration Private Certificate When logging in over a secure SSL connection a signed certificate is used to verify that the user is logging in to the intended site For enhanced security the Private Certificate section allows you to use your own private encryption key and signed certificate rather than the default ATEN certificate Private Key Browse Certificate _Browse Restore default There are two methods for establishing your private certificate generating a self signed certificate and importing a third party certificate authority CA signed certificate Generating a Self Signed Certificate If you wish to
88. ect the KN1000 to the server for power management functionality is provided with this package KN1000 User Manual Video Only the following non interlaced video signals are supported Resolution Refresh Rates 640 x 480 60 72 75 85 90 100 120 720 x 400 70 800 x 600 56 60 72 75 85 90 100 120 1024 x 768 60 70 75 85 90 100 1152 x 864 60 70 75 85 1280 x 720 60 1280 x 1024 60 70 75 85 1600 x 1200 60 Operating Systems Supported operating systems for remote user computers that log into the KN1000 include Windows 2000 and higher and other systems capable of running Sun s Java Runtime Environment JRE 6 Update 3 or higher Linux Mac Sun etc Supported operating systems for servers that connect to the KN1000 are shown in the table below OS Version Windows 2000 and higher Linux RedHat 7 1 and higher Fedora Core 5 and higher SuSE 9 0 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 3 51 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher Mac OS 9 and higher DOS 6 2 and higher 1 Introduction Browsers Supported browsers for users that log into the KN1000 include the following Browser Version Internet Explorer 6 and higher Chrome 8 0 and higher Firefox Windows 3 5 and higher Linux 3 0 and higher Safari Windows
89. ed the field displays Paused and log events are not recorded Note Even though a KN1000 is not the currently selected one if its Recording check box is checked the Log Server will still record its log events Address This is the IP Address or DNS name that was given to the KN1000 when it was added to the Log Server see Configure page 125 Port This is the port number that was assigned to the KN1000 when it was added to the Log Server see Configure page 125 Connection If the Log Server is connected to the KN1000 this field displays Connected If it is not connected this field displays Waiting This means that the Log Server s MAC address and or port number has not been set properly It needs to be set in theANMS settings see page 40 and specified in the Configure dialog box see Configure page 125 Days This field displays the number of days that the KN1000 s log events are to be kept in the Log Server s database before expiration see Configure page 125 Description This field displays the descriptive information given for the KN1000 when it was added to the Log Server see Configure page 125 The Tick Panel The lower panel displays tick information for the currently selected KN1000 Note that if the installation contains more than one switch even though a switch isn t currently selected if its Recording checkbox is checked the Log Server records its tick information and keeps it in
90. ed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user has disabled Chat its icon displays before the user s name to indicate so If a user has occupied the KVM or the KM its icon displays before the user s name to indicate so Message Board etU administrator The system will be going down in 5 Users minutes administrator 111 jessica jon sonia trevor kelly i 93 KN1000 User Manual i Virtual Media The Virtual Media feature allows a drive folder image file or removable disk on a local client computer to appear and act as if it were installed on the remote server Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server Windows Vista 7 Windows Vista 7 users who want to use the KN1000 s Virtual Media feature should be logged into their browser as an administrator To do so right click on your browser name and select Run as administrator as shown below BB Adobe Reader Rename e Default Properties Internet Explo e Media Center a M
91. edia Player Center Documents amp Messenger Center amp Microsoft Office Excel Viewer Pictures eu Microsoft Office Word Viewer 2003 w Virtual Media Icons The Virtual Media icon on the WinClient Control Panel changes to indicate whether the virtual media function is available or if a virtual media device has already been mounted on the remote server as shown in the table below Icon Function The icon displays in blue to indicate that the virtual media function is d available Click the icon to bring up the virtual media dialog box device has been mounted on the remote server Click the icon to unmount all redirected devices d The icon displays in blue with a red X to indicate that a virtual media 94 5 The WinClient Viewer Virtual Media Redirection To implement the virtual media redirection feature do the following 1 Click the Virtual Media icon to bring up the Virtual Media dialog box Virtual tedio Contro LT Write Mode Device Name Path 2 Click Add then select the media source Virtual Media Control 1 Depending on your selection additional dialog boxes appear enabling you to select the drive file folder or removable disk you desire See Virtual Media Support page 173 for details about mounting these media types 3 To add additional media sources click Add and select the source as many times as you require Up to three virtual media choices can be mounted
92. ely control the power status of devices in your installation as well as turning servers on and off If you have the proper permission see User Management page 53 clicking this icon will bring up the KN1000 s power control interface allowing you to reset power over the network use the Wake on LAN feature schedule routines use the Auto Ping function These are all detailed in the sections that follow Power Management Confirmation Required _ Enable Power On Delay 0 seconds Power Off Delay 0 seconds Shutdown Method Wake on LAN iv MAC 000000000000 Select Routine Type StartDate EndDate Day Shutdown Time HH MM Restart Time HH MM Add J Delete Auto Ping Enable Ping Address IP Address of device to be tested Interval 1 255 seconds Fail Count 1 99 Action PON Device O Enable 2 Wire RS232 Download PON Client 25 KN1000 User Manual Power Management This section lets you set up the power management for the KN1000 s power switch Power Management Confirmation Required Enable Power On Delay 0 seconds Power Off Delay 0 seconds Shutdown Method Wake on LAN iv MAC 000000000000 The meanings of the field headings are given in the following table Click the Outlet icon to power operations on and off A green outlet 9 icon indicates that the power is currently On Confirmation If this option is enabled there is a check
93. en you specify the KN1000 s IP address 3 Close the Java Applet reopen it and try again have installed the latest Java JRE but am having performance and stability problems There may be issues with the latest version because it is so new Try using a Java version that is one or two updates earlier than the latest one Java Applet performance deteriorates Exit the program and start again National language characters don t appear Use the KN1000 s On Screen Keyboard and be sure that the local and remote computers are set to the same language See The On Screen Keyboard page 119 When log in the browser generates a CA Root certificate is not trusted or a Certificate Error response The certificate s name is not found on Microsoft s list of Trusted Authorities The certificate can be trusted See Trusted Certificates page 161 for details There is no Virtual Media icon on my Control Panel The virtual media function only supports the Windows Client programs 168 Sun Systems Problem Resolution Video display problems with HDB15 interface systems e g Sun Blade 1000 servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following com mands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60
94. er and hotkey combinations may not exceed 256 Bytes each key usually takes 3 5 Bytes 88 5 The WinClient Viewer Video Settings The Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor ideo Settings m Screen Position RGB Red Gain 8 Green Gain Blue Gain AutoSync Set To Grayscale Gamma Default Y Advanced gt gt Network Type 100M Ethernet x Min lax Video Quality ee T s Enable Refresh Refresh every 2 seconds Color depth control Enabled Low High Detect Tolerance Low High OK Cancel The meanings of the adjustment options are given in the table below Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen Note 1 If the local and remote mouse pointers are out of sync in most cases performing this function will bring them back into sync 2 This function works best with a bright screen 3 If you are not satisfied with the results use the Screen Position arrows to position the remote display manually 89 KN1000 User Manual Option Usage
95. er to Chapter 5 The WinClient Viewer for operation details Exit Macro Exit Macro provides administrators with a non browser based method for creating exit macros Refer to Exit Macro page 24 for details Admin Utility The Administrator Utility provides administrators with a non browser based method for configuring and controlling KN1000 operations The Administrator Utility is discussed in the sections that follow 135 KN1000 User Manual The Administrator Utility The Administrator Utility appears as a tabbed notebook Each tab represents a different administrative function A description of the functions and how to configure their settings is provided in the sections that follow Device Information The Settings notebook opens with the Device Info page displayed Admin Utitity Device Information Network ANMS Security User Management Console Management Customization Date Time Maintenance Device Name KN1000 MAC Address 00 10 74 61 01 EF Firmware Version 1 0 060 IPv4 address 172 17 17 10 DNS 0 0 0 0 IPv6 address Fe80 210 74fF fe61 1ef This page is essentially the same as the browser based version See Device Information page 36 for details 136 9 AP Operation Network This page is used to specify the KN1000 s network environment Device Information Network ANMS Security User Management Console Management Customizatio
96. esponse The certificate s name is not found on Microsoft s list of Trusted Authorities The certificate can be trusted See Trusted Certificates page 161 for details 2 You can eliminate this message by importing a certificate issued by a recognized third party certificate authority see Obtaining a CA Signed SSL Server Certificate page 55 After import the site s certificate still get a message warning me about the site when log in Certificate security checking noticed a certificate address mismatch however the certificate can be trusted You can click Continue to the website not recommended to go on or you can disable mismatch checking See Mismatch Considerations page 164 for a complete explanation of this topic Remote mouse pointer is out of step 1 Check the status of the Mouse DynaSync Mode setting see Mouse DynaSync Mode page 102 If it is set to Automatic change the setting to Manual and refer to the information provided 2 If you are in Manual mode use the AutoSync feature see Video Settings page 89 to sync the local and remote monitors 3 If that doesn t resolve the problem use the Adjust Mouse feature see Adjust mouse page 81 to bring the pointers back in step 4 If the above fails to resolve the problem refer to Addi tional Mouse Synchronization Procedures page 171 for further steps to take Part of remote window is off my monitor Use the AutoSy
97. g box similar to the one for Show You can change the content of your keystrokes change their order etc 7 Repeat the procedure for any other macros you wish to create 84 5 The WinClient Viewer After creating your macros you can run them in any of three ways 1 By using the hotkey if one was assigned 2 By opening the Macro List on the Control Panel and clicking the one you want see Macro List page 78 3 By opening this dialog box and clicking Play Play Without Wait If you run the macro from this dialog box you Play With Time Control have the option of specifying how the macro runs If you choose Play Without Wait the macro runs the keypresses one after another with no time delay between them If you choose Play With Time Control the macro waits for the amount of time between key presses that you took when you created it Click on the arrow next to Play to make your choice Ifyou click Play without opening the list the macro runs with the default choice The default choice No Wait or TimeCtrl is shown in the Playback column Macros sx C Hotkeys User Macros C System Macros Search Macro By Name By Key You can change the default choice by clicking on the current choice NoWait in the screenshot above and selecting the alternative choice Note 1 Information about the Search function is given on page 86 2 User Macros are stored on the Local Client comp
98. hare C Reset on exit Apply An explanation of the Customization parameters is given in the table below Parameter Explanation Timeout If there is no user input for the amount of time specified here the user is automatically logged out and must log in again before the KN1000 can be accessed The default is 3 minutes Working Enable If ICMP is enabled the KN1000 can be pinged If it is not Mode ICMP enabled the device cannot be pinged The default is Enabled Enable If this item is enabled the device will show up in the list of device list local KN1000 units on the AP Client Connection screen see The Windows Client Connection Screen page 133 If itis not enabled it will not show up The default is Enabled Enable Enabling Multiuser operation permits more than one user multiuser to log into the KN1000 at the same time The default is Enabled Force Allto If Force All to Grayscale is enabled the remote display for Grayscale all users is changed to grayscale This can speed up transfer in low bandwidth situations The default is Disabled 66 4 Administration Parameter Explanation USB IO OS Specifies the operating system that the server on the Settings connected port is using Choices are Win Mac Sun and Other The default is Win Language Specifies the OS language being used by the server on the connected port Drop down the list to see the available cho
99. he Motion tab c Set the mouse speed to the middle position 6 units in from the left d Set the mouse acceleration to None Mouse Properties 2 x Buttons Pointers Motion Hardware Speed Adjust how fast your pointer moves Slow se eee Senne Fast r Acceleration mm Adjust how much your pointer accelerates as NC you move it faster C Low C Medium High Snap to default DK Move pointer to the default button in dialog boxes Cancel Apply 2 Windows XP Windows Server 2003 a Open the Mouse Properties dialog box Control Panel Mouse 171 KN1000 User Manual b Click the Pointer Options tab c Set the mouse speed to the middle position 6 units in from the left d Disable Enhance Pointer Precision Mouse Properties Buttons Pointers Pointer Options Wheel Hardware Motion elect a pointer speed Slow 9 v Enhance pointer precision Snap To Al v Automatically move pointer to the default button in a NM EN dialog box Visibility Na C Display pointer trails Hide pointer while typing C Show location of pointer when press the CTRL key 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Windows 95 Set the mouse speed to the slowest position Sun Linux Open a terminal session and
100. he better looking the image but the larger the file size 105 KN1000 User Manual This Page Intentionally Left Blank 106 Chapter 6 The JavaClient Viewer Introduction The JavaClient Viewer makes the KN 1000 accessible to all platforms that have the Java Runtime Environment JRE installed See System Requirements page 6 for the required JRE version The JRE is available for free download from the Java web site http java com To run the JavaClient Viewer after you log in see Logging In page 19 Click the Open Java Applet link on the Remote Console Preview panel Remote Console Preview e Exit Macro Exit Macro None v save Note The links that appear below the Refresh button depend on the browser you are using and your User Preferences Viewer choice See Remote Console Preview page 23 for details 107 KN1000 User Manual A second or two after you click the Open Java Applet or Open Viewer link the remote server s display appears as a window on your desktop gt MENO Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system You can maximize the window drag the borders to resize the window or use the scrollbars to move around the screen You can switch between your local and remote programs with Alt Tab Note 1 Due
101. heck the Alternate time server checkbox and repeat step 2 for the alternate time server entries Key in your choice for the number of days between synchronization procedures If you want to synchronize immediately click Adjust Time Now Note After checking the Enable auto adjustment checkbox you must click Adjust Time Now or Set to save the change Otherwise the setting will be lost 69 KN1000 User Manual Maintenance The Maintenance page allows the Administrator to upgrade the KN1000 s firmware and to backup and restore the KN1000 s configuration settings and us er profile information Firmware Upgrade As new versions of the KN1000 firmware become available they can be downloaded from our website Check the website regularly to find the latest information and packages To upgrade the firmware do the following 1 2 Download the new firmware file to your computer Open your browser log in to the KN1000 and click the Firmware icon to bring up the Firmware File dialog box Firmware Upgrade Check Firmware Version Firmware File Browse_ Upgrade Firmware 3 Click Browse navigate to the directory that the new firmware file is in and select the file Click Upgrade Firmware If Check Firmware Version is enabled the default when you perform an upgrade the current firmware level is compared with that of the upgrade file If the current version is higher than
102. his connection on my desktop then click Finish This completes the connection setup Double click the desktop shortcut icon to make a PPP connection to the KN 1000 160 Trusted Certificates Overview When you try to log in to the device from your browser a Security Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed Information you exchange with this site cannot be viewed or Iv changed by others However there is a problem with the site s security certificate A The security certificate was issued by a company you have not chosen to trust View the certificate to detemine whether you want to trust the certifying authority o The security certificate date is valid amp The name on the security certificate is invalid or does not match the name of the site Do you want to proceed e JEE emnt The certificate can be trusted but the alert is triggered because the certificate s name is not found on Microsoft s list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recognized as trusted If you are working on a computer at another location accept the certificate for just this session by clicking Yes If you are working at your own computer install the certificate on your computer see below for details After the certificate is installed
103. ically configured with a Link Local IPv6 Address for example fe80 210 74ff fe61 1ef To find out what the Link Local IPv6 Address is log in with the KN1000 s IPv4 address and click the Device Information icon The address is displayed at the bottom of the Device Information page see page 36 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 74ff fe6e 59 5 for the URL bar If you are logging in with the AP program you would key fe80 2001 74ff fe6e 59 5 for the JP field of the Server panel see The Windows Client Connection Screen page 133 Note 1 Tolog in with the Link Local IPv6 Address the client computer must be on the same local network segment as the KN1000 2 The 5 is the Y interface used by the client computer To see your client computer s IPv6 address from the command line issue the following command ipconfig 11 value appears at the end of the IPv6 address 155 KN1000 User Manual IPv6 Stateless Autoconfiguration If the KN1000 s network environment contains a device such as a router that supports the IPv6 Stateless Autoconfiguration function the KN1000 can obtain its prefix information from that device in order to generate its IPv6 address For example 2001 74ff fe6e 59 As above the addre
104. ices The default is English US Multiuser Mode Defines how a port is to be accessed when multiple users have logged on as follows Exclusive The first user to switch to the port has exclusive control over the port No other users can view the port Occupy The first user to switch to the port has control over the port However additional users may view the port s video display Share Users simultaneously share control over the port Input from the users is placed in a queue and executed chronologically Under these circumstances users can take advantage of the Message Board which allows a user to take control of the keyboard and mouse or keyboard mouse and video of a Share port see The Message Board page 92 Reset Some configuration changes only take effect after a KN1000 reset These include changes on the Network page a Log Server port change enabling disabling browser access and upgrading the firmware For those changes a check is automatically put in the Reset on Exit box To have the changes take effect log out and then log back in again A wait of approximately 30 to 60 seconds is necessary before logging in following the reset Note If the KN1000 s performance degrades reset it by putting a check in the Reset on Exit box and then log out log in 67 KN1000 User Manual Date Time The Date Time dialog page sets the KN1000 time parameters Time Zone GMT 08 00 Ta
105. ings C Enable Primary RADIUS Server IP Port Alternate RADIUS Server IP Port Timeout seconds Retries Shared Secret at least 6 characters LDAP Settings C Enable LDAP Server IP Port Timeout seconds LDAP Administrator DN LDAP Administrator Password Search DN Admin Group CC Management Enable CC Server IP Port DDNS Password hours Enable Authorizati The settings on this page are essentially the same as that of the browser based version See ANMS page 40 for details 138 9 AP Operation Security The Security page is used to control access to the KN1000 Device Information Network ANMS Security User Management Console Management Customization Date Time Maintenance User Station Filters Encryption Filter Enable Include Exclude Keyboard Mouse Den Oos apes aes 4 Random zi Video Oos Caves aes random MAC Filter Enable Include Virtual Media Dives s aes Random Delete Virtual Media Login String Read Only O Readjwrite Private Certificate Private Key Minimum Username Length 6 Minimum Password Length 6 Certificate Password Must Contain At Least Fi One Upper Case Jp One Lower Case Number Case Disable Duplicate Login Login Failures Others v Enable Allowed
106. inistrator see at a glance all the users currently logged into the KN1000 and provides information about each of their sessions Active Sessions 444 Sel rH trevor 172 17 17 1 21 30 20 Browser Select r jonman 172 17 17 1 21 32 07 Browser Select 360 r rjfiii 172 17 17 1 21 32 36 Browser Admin 250 E administrator 172 17 17 1 21 36 18 Browser Select 0 0 kelly4 172 17 17 1 21 37 49 Browser Select i7 End Session_ The meanings of the headings at the top of the page are fairly straightforward The Client IP heading refers to the IP address that the user has logged in from The Service heading refers to the means the user employed to connect to the KN1000 Browser WinClient AP JavaClient AP etc The Category heading lists the type of user who has logged in Admin Administrator User or Select See User Management page 57 for details about user types This page also gives the administrator the option of forcing a user logout by selecting the user and clicking End Session 65 KN1000 User Manual Customization The Customization page allows the Administrator to set Timeout Login failure and Working mode parameters Client Timeout Control Timeout 3 minutes Working Mode v Enable ICMP v Enable Device List V Enable Multiuser C Force All to Grayscale USB IO Settings OS Win Language English v Multiuser Mode Multiuser Mode S
107. ipei x 0 Daylight Savings Time Date February lt 2011 gt February 2011 eS Pee 1 2 3 4 5 7 s 39 2 11 12 14 15 16 17 18 19 21 22 23 24 25 26 28 F A 15 801 841 Set Network Time Enable auto adjustment Preferred time server Preferred custom server IP Alternate time server Alternate custom server IP Adjust time every days Set the parameters according to the information below Time Zone To establish the time zone that the KN1000 is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is at If your country or region employs Daylight Saving Time Summer Time check the corresponding checkbox 68 4 Administration Date Select the month from the dropdown listbox Click or to move backward or forward by one year increments In the calendar click on the day To set the time key in the numbers using the 24 hour HH MM SS format Click Set to save your settings Network Time To have the time automatically synchronized to a network time server do the following 1 2 Check the Enable auto adjustment checkbox Drop down the time server list to select your preferred time server Check the Preferred custom server IP checkbox and key in the IP address of the time server of your choice If you want to configure an alternate time server c
108. it using a grounding wire 2 Use the Console cable provided with this package to connect the KN1000 s Console port to the local console keyboard monitor and mouse Note 1 The Console cable comes with connectors for both PS 2 and USB mice and keyboards use the ones appropriate for your installation 2 You can use any combination of keyboard and mouse connections For example you can use a PS 2 keyboard with a USB mouse 3 Use the KVM cable provided with this package to connect the KN1000 s PC KVM port to the keyboard video and mouse ports of the server or KVM switch that you are installing Note The KN1000 s virtual media features may not be supported depending on the functionality of the cascaded KVM switch see Supported KVM Switches page 173 4 Optional If you want to use the virtual media function see Virtual Media page 94 use the USB 2 0 Virtual Media Cable provided with this package to connect a USB port on the server to the KN1000 s Virtual Media port 5 Optional If you want to connect a PON device for remote power management plug its cable into the PON port 6 Optional If you want to connect a serial console device or modem plug its cable into the RS 232 port 7 Plug the LAN or WAN cable into the KN1000 s LAN port 8 Use the outlet power cord provided with the KN1000 package to connect the KN1000 s Power Outlet to the attached server for power management 9 Use the powe
109. it will be recognized as trusted 161 KN1000 User Manual Installing the Certificate To install the certificate do the following 9 In the Security Alert dialog box click View Certificate The Certificate Information dialog box appears Certificate 21 General Details Certification Path Gr This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issuedto Aten Issued by Aten Valid from 2003 11 26 to 2013 11 23 Note There is a red and white X logo over the certificate to indicate that it is not trusted 10 Click Install Certificate 11 Follow the Installation Wizard to complete the installation Unless you have a specific reason to choose otherwise accept the default options 12 When the Wizard presents a caution screen zi You are about to install a certificate from a certification authority CA daiming to represent Aten Windows cannot validate that the certificate is actually from Aten You should confirm its origin by contacting Aten The following number will assist you in this process Thumbprint sha1 F3866988 A134DD25 1E6F09BC 895F6DCD B30FB7AF Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you dick Yes you ack
110. ity certificate The security certificate is from a trusted certifying authority o The security certificate date is valid amp The name on the security certificate is invalid or does not match the name of the site Do you want to proceed va ev ceren You can click Yes to go on or you can disable mismatch checking To disable mismatch checking do the following 1 After the page you are logging in to comes up open the browser s Tools menu Select Internet Options Advanced 2 Scroll to the bottom of the list and uncheck Warn about trusted certificates IT xl Settings 0 Allow active content from CDs to run on My Computer Allow active content to run in files on My Computer Allow software to run or install even if the signature is invalid Check for publisher s certificate revocation Check for server certificate revocation requires restart Check for signatures on downloaded programs Do not save encrypted pages to disk C Empty Temporary Intemet Files folder when browser is closed Enable Integrated Windows Authentication requires restart Enable Profile Assistant Use SSL 2 0 Use SSL 3 0 3 Click OK The next time you run the browser the change will be in effect 164 Self Signed Private Certificates If you wish to create your own self signed encryption key and certificate a free utility openssl exe is available for download over the web at www openssl org To create yo
111. le for the IP Installer utility See page 153for IP Installer details Note 1 If you select View Only you will be able to see the KN1000 in the IP Installer s Device List but you will not be able to change the IP address 2 For security we strongly recommend that you set this to View Only or Disable after using it 40 4 Administration SMTP Settings Enable report from the following SMTP server SMTP Server S Server requires authentication Account Name Password DEREN From HERES To SE Report IP address In Report system reboot Report user login Report user logout To have the KN1000 email reports from the SMTP server to you do the following 1 Enable the Enable report from the following SMTP server and key in the IP address of your SMTP server 2 If your server requires authentication put a check in the Server requires authentication checkbox and key in the appropriate account information in the Account Name and Password fields 3 Key in the email address of where the report is being sent from in the From field Note 1 Only one email address is allowed in the From field and it cannot exceed 64 Bytes 2 1 Byte 1 English alphanumeric character 4 Key in the email address addresses of where you want the SMTP reports sent to in the 7o field Note 1 If you are sending the report to more than one email address separate the a
112. low authentication and authorization for the KN1000 through a RADIUS server do the following 1 Check Enable 2 Fill in the IP addresses and port numbers for the Preferred and Alternate RADIUS servers 3 In the Timeout field set the time in seconds that the KN1000 waits for a RADIUS server reply before it times out 4 In the Retries field set the number of allowed RADIUS retries 5 In the Shared Secret field key in the character string that you want to use for authentication between the KN1000 and the RADIUS Server 44 4 Administration 6 Onthe RADIUS server set the access rights for each user according to the information in the table below Character Meaning c Grants the user administrator privileges allowing the user to configure the system w Allows the user to access the system via the Windows Client program j Allows the user to access the system via the Java applet p Allows the user to Power On Off Reset devices via an attached PN0108 Allows the user to access log information via the user s browser V Limits the user s access to only viewing the video display S Allows the user to use the Virtual Media function in Read Only mode m Allows the user to use the Virtual Media function in Read Write mode t Allows the user to access the system via a Telnet session h Allows the user to access the system via an SSH session a Allows the user to ac
113. me you need to access the KN1000 in order to give it an IP address that users can connect to There are three methods to choose from In each case your computer must be on the same network segment as the KN1000 After you have connected and logged in you can give the KN1000 its fixed network address See Network page 37 IP Installer For computers running Windows an IP address can be assigned with the IP Installer utility 1 On the Software CD that came with your KN1000 package go to the directory that the IPInstaller program resides in and run PInstaller exe A dialog box similar to the one below appears Network Device IP Installer zl x Device List Model Name MAC Address IP Address 00 10 74 95 01 34 10 0 1 196 j Network Adapter MAC 00 e0 18 81 9b 27 IP 10 0 13 227 m Obtain an IP address automatically DHCP c Specify an IP address Enumerate IP Address LEN 1 1 Set IP Subnet Mask 255 255 255 0 Gateway 10 0 2 Select the KN1000 in the Device List Note 1 If the list is empty or your device doesn t appear click Enumerate to refresh the Device List 2 If there is more than one device in the list use the MAC address to pick the one you want The KN1000 s MAC address is located on its bottom panel 153 KN1000 User Manual 3 Select either Obtain an IP address automatically DHCP or Specify an IP address If you chose the latter
114. me to enable or disable its hotkey acros x C User Macros C System Macros Exit Remote Location F2 F3 F4 LH Adjust Video F5 F6 F7 o Toggle OSD F3 F4 F5 o Toggle Mouse Display F7 F8 F9 Add oO Adjust Mouse F8 F7 F6 TREE Video AutoSync F6 F7 F8 esee o Show Hide Local Cursor F4 F5 oO Substitute Ctrl Key Fil Substitute Alt Key F12 Set Hotkey Import Export Search Macro By Name C ByKey If you find the default Hotkey combinations inconvenient you can reconfigure them as follows 1 Highlight an Action then click Set Hotkey 2 Press your selected Function keys one at a time The key names appear in the Hotkeys field as you press them Youcan use the same function keys for more than one action as long as the key sequence is not the same To cancel setting a hotkey value click Cancel to clear an action s Hotkeys field click Clear 3 When you have finished keying in your sequence click Save To reset all the hotkeys to their default values click Reset 80 5 The WinClient Viewer An explanation of the Hotkey actions is given in the table below Action Explanation Exit remote location Exits the remote view and goes back to the web browser Main Page This is equivalent to clicking the Exit icon on the Control Panel The default keys are F2 F3 F4 Adjust Video Brings up the Video Settings dialog box This is equivalent to clicking the Video
115. n Date Time Maintenance Service Ports HTTP 80 HTTPS 443 Telnet Port 23 TP Address Obtain IP address automatically DHCP S Set IP address manually Fixed IP IP Address Subnet Mask Default Gateway DNS Server Obtain DNS server address auto S Set DNS server address manually Preferred DNS server Alternate DNS server Network Transfer Rate Program 9000 Virtual Media 003 SSH Pott 22 172 47 AT 40 255 255 255 0 102 dra dT os KBps This page is essentially the same as the browser based version See Network page 37 for details 137 KN1000 User Manual ANMS The Advanced Network Management Settings dialog box allows you to set up login authorization management from a external sources Admin Utility X Device Information Network ANMS Security User Management Console Management Customization Date Time Maintenance TP Installer S Enabled view Only SMTP Settings SMTP Server Account Name Password From To eport use Log Server Enable MAC Address Service Port SNMP Server Enable SNMP Agent Server IP Service Port Syslog Server C Enable Server IP Service Port DDNS Enable Host Name Username DDNS Retry Time Enable report from the Following SMTP server C Disable Local Authentication RADILIS Sett
116. n Options In addition the BMP graphics format in the Snapshot section has been replaced by PNG 120 Chapter 7 The Log File The Log File Screen The KN1000 logs all the events that take place on it Following a reset it writes them to a log file which is a searchable database To view the contents of the log file click the Log icon at the center left of the page A screen similar to the one below appears Information 2011 02 09 Remote Console 19 33 00 19 33 03 19 33 03 19 36 22 19 36 48 19 36 55 19 37 49 19 41 54 19 41 54 19 41 54 2011 02 10 User Preferences 09 54 34 09 55 14 E 10 01 57 10 01 57 Logout 10 01 57 10 04 03 10 06 31 10 09 43 Security Console Session e Management Log Information tcpip init Static ip_addr 172 17 17 10 net_mask 255 255 255 0 Static gate_addr 172 17 17 254 dns_addr 0 0 0 0 Local User administrator 10 0 13 159 logged in from web User administrator 10 0 13 159 logged out from web Local User administrator 10 0 13 159 logged in from web Client User administrator connected from 10 0 13 159 Client User administrator 10 0 13 159 timeout Web User 0 administrator 10 0 13 159 session timeout Client User administrator 10 0 13 159 logged out Local User administrator 10 0 13 226 logged in from web Client User administrator connected from 10 0 13 226 Client User administrator 10 0 13 226 timeout Web User 0 administrator 10
117. nc feature see Video Settings page 89 to sync the local and remote monitors Virtual Media doesn t work This problem sometimes arises on older computers Get the latest firmware version for your mainboard from the manufacturer and upgrade your mainboard firmware Under Virtual Media can mount an ISO file but cannot access it Virtual Media under the WindowsClient only supports ISO files less than 4G Bytes If the ISO file is 4GBytes or greater it cannot be accessed My antivirus program reports that there is a trojan after access the KN1000 with my browser and then open the Windows Client Viewer The Windows Client Viewer uses an ActiveX plugin windows ocx that some antivirus programs mistakenly see as a virus or trojan We have tested our firmware extensively and found no evidence of a virus or trojan You can add the plugin to your antivirus program s White List and use the Viewer safely If you are reluctant to use the Windows Client Viewer however you can simply use the Java Client Viewer instead 167 KN1000 User Manual Java For mouse synchronization problems see Macros page 113 Mouse DynaSync Mode page 120 and Sun Linux page 172 For other problems see the table below Problem Resolution Java Applet won t connect to the KN1000 1 Java 6 Update 3 or higher must be installed on your computer 2 Make sure to include the correct login string wh
118. nected to the outlet must be filled in here 27 KN1000 User Manual Schedule Clicking the Add button in the Schedule section brings up a page that lets you set up a scheduled power On Off configuration for the selected outlet Routine Type Once iv Weekday Date Start Date gt YYYY MM DD End Date Ez YYYY MM DD Shutdown Time HH MM Disable Restart Time HH MM Disable Every day s Add Note Since the KN1000 has real time clock circuit the unit will get time from the NTP server or from the client PC sync time from client PC after a system reset or losing power The meanings of the field headings are given in the table below Heading Meaning Routine Type Drop down the list to select whether the scheduled power configuration should take place just Once or on a Daily Weekly or Monthly basis Week Day This field only becomes active if you choose Weekly as the routine type If you choose Weekly drop down the list to choose which day of the week you want the power management routine to take place on Date This field only becomes active if you choose Monthly as the routine type If you choose Monthly drop down the list to choose which day of the month you want the power management routine to take place on Start Date If you want to limit the power management routine to a particular time period either click the calen
119. ngs when use the Snapshot feature Force close Safari then reopen it Don t use the Snapshot feature in the future To use the Snapshot feature with Safari upgrade to Mac OS 10 4 11 and Safari 3 0 4 The Log Server Problem Resolution The Log Server program does The Log Server requires the Microsoft Jet OLEDB 4 0 not run driver in order to access the database This driver is automatically installed with Windows ME 2000 and XP For Windows 98 or NT you will have to go to the Microsoft download site http www microsoft com data download htm to retrieve the driver file MDAC 2 7 RTM Refresh 2 70 9001 0 Since this driver is used in Windows Office Suite an alternate method of obtaining it is to install Windows Office Suite Once the driver file or Suite has been installed the Log Server will run Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers try the following Windows Note In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the MS operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it 1 Windows 2000 a Open the Mouse Properties dialog box Control Panel Mouse gt Mouse Properties b Click t
120. nowledge this risk Do you want to install this certificate pec qw Click Yes 162 13 Next click Finish to complete the installation then click OK to close the dialog box Certificate Trusted The certificate is now trusted Security Alert x formation you exchange with this site cannot be viewed or phason id However there is a problem with the site s security certificate o The security certificate is from a trusted certifying authority o The security certificate date is valid The name on the security certificate is invalid or does not match the name of the site Do you want to proceed vo vev ceren When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is trusted I zx General Details Certification Path This certificate is intended for the following purpose s Ensures the identity of a remote computer Issued to Aten Issued by Aten Valid from 2003 11 26 to 2013 11 23 Install Certificate Issuer Statement 163 KN1000 User Manual Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the KN1000 a mismatch warning occurs Security Alert X Information you exchange with this site cannot be viewed or Iv changed by others However there is a problem with the site s secur
121. ns page 58 Note Valid characters are from A Z except J and M Those four characters may not be used 60 4 Administration Port Alert Settings The Port Alert Settings dialog box provides a way for you to be informed about events that occur on the devices connected to the KN 1000 s ports You can specify up to 10 types of events e g Power On in the Alert String fields When a specified alert occurs during the serial console session the KN1000 writes the event information to the log file 61 KN1000 User Manual OOBC In case the KN1000 cannot be accessed with the usual LAN based methods it can be accessed with an external modem via the switch s RS 232 port To enable support for PPP modem operation click to put a checkmark in the Enable Out of Band Access checkbox Note 1 Enabling out of band access automatically enables Dial In operation See PPP Modem Operation page 159 for set up and operation details 2 For the modem session the KN1000 has an IP address of 192 168 192 1 the user side has an IP address of 192 168 192 101 When you enable out of band access the Enable Dial Back and Enable Dial Out functions become available as described in the sections that follow Enable Dial Back Enable Out of Band Access IV Enable Dial Back Enable Fixed Number DialBack Phone Number Enable Flexible Dial Back Use username as dial back phone number Password As
122. nue Note 1 If you are the administrator and are logging in for the first time use the default Username administrator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique Username and Password see User Management page 57 2 If you supplied an invalid login the authentication routine will return this message Invalid Username or Password Please try again If you see this message log in again being careful with the Username and Password After you have successfully logged in the KN1000 Main Screen appears auuscw CP 0 2 amp c 2 Network ANMS Security User Session Customization Date Time Maintenance Information Management Management Remote Console Preview Remote Console Power Management S lt 0 ZI User Preferences E Java Applet rA Windows Client Logout Exit Macro Exit Macro None v Save ATEN International Co Ltd All rights reserved 21 KN1000 User Manual Main Webpage Elements The Main page consists of user access icons arranged vertically down the left side administrative function icons arranged across the top a Remote Console Preview window with an icon to launch the Java or WinClient Viewer displayed in the center and an Exit Macro list box just below the Remote Console Preview Note If a user doesn t have permission to perform a par
123. o the switch they are remote from him When we describe the overall system architecture we are usually speaking from the switch s point of view in which case the users are considered remote When we speak about operations users perform via the browser viewers and AP programs over the net we are usually speaking from the user s point of view in which case the switch and the servers connected to it are considered remote xii Chapter 1 Introduction Overview The KN1000 is a control unit that provides remote BIOS level access to servers or over IP capability to KVM switches that do not have built in over IP functionality It allows operators to monitor and access their computers from remote locations using a standard Internet browser or Windows and Java based application programs In addition the KN1000 offers out of band access including external modem support and supports BIOS level troubleshooting without the need for constant on site IT maintenance To help you manage and control your entire data center environment a built in single port power switch allows remote power management of a server installation connected locally to the KN1000 You can also add a PON Power Over the NET power management unit and remotely control the power status of devices in your installation including monitoring their current status as well as turning servers on off and rebooting them Note Requires a separate purchase
124. ontrol we al Enable Toggle DTR No Online Detect osr gt Out CRLF Translation None M Suspend Character Port Alert Settings Alert String 1 Alert String 2 NENNEN Alert String 3 Alert String 4 Alert String 5 nn Alert String 6 Alert String 7 Alert String 8 O O Alert String 9 O O Alert String 10 1 59 KN1000 User Manual To set up the serial communications parameters put a check in the Enable checkbox and make your parameter selections according to the information provided in the table below Port Property Settings The meanings of the property settings are given in the following table Setting Meaning Baud Rate This sets the port s data transfer speed Choices are from 300 115200 drop down the list to see them all Set this to match the baud rate setting of the connected device Default is 9600 which is a basic setting for many serial devices Data Bits This sets the number of bits used to transmit one character of data Choices are 5 6 7 and 8 Set this to match the data bit setting of the connected device Default is 8 which is the default for the majority of serial devices Parity This bit checks the integrity of the transmitted data Choices are None Odd Even Mark Space Set this to match the parity setting of the connected device Default is None which is the default for the majority of serial devices
125. ose controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair The socket outlet shall be installed near the equipment and shall be easily accessible Inlet power cord selection Detachable maximum 2 0 m long 18 AWG flexible cord 125V 10A NEMA 5 15P Or 0 75mm 3G flexible cord E g HOSVV F 250V 104A 150 Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and
126. policy has been enabled and users required to change their passwords are affected Disable Duplicate Login Check this to prevent users from logging in with the same account at the same time 51 KN1000 User Manual Login Failures For increased security the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully Login Failures Allowed 2 Lock Client PC Lock Account Timeout 2 minutes To set the Login Failures policies check the Enable checkbox the default is for Login Failures to be enabled The meanings of the entries are explained in the table below Entry Explanation Allowed Sets the number of consecutive failed login attempts that are permitted from a remote computer The default is 5 times Timeout Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures The default is 3 minutes Lock Client PC If this is enabled after the allowed number of failures have been exceeded the computer attempting to log in is automatically locked out No logins from that computer will be accepted The default is enabled Note This function relates to the client computer s IP If the IP is changed the computer will no longer be locked out Lock Account If this is enabled after the allowed number of failures ha
127. pt in the Log Server s database before it expires and it is cleared out Fill in or modify the fields then click OK to finish Events The Events Menu has two items Search and Maintenance Search Search allows you to search for events containing specific words or strings When you access this function a screen similar to the one below appears r Search Options Server List Priority List New search 10342140 Less Search lest results C Search excluding last results Start date Start time End date End time Pattern 2009412 035436 2009711711 03 54 36 Result erver 10 3 42 140 2009 11 08 10 16 51 Ntp Send Data socket receive failed 1 2009 11 08 10 16 51 Ntp Send Data socket ip address failed 126 8 The Log Server A description of the items is given in the table below Item Explanation New search This is one of three radio buttons that define the scope of the search If it is selected the search is performed on all the events in the database for the selected KN1000 Search last results This is a secondary search performed on the events that resulted from the last search Search excluding last results This is a secondary search performed on all the events in the database for the selected KN1000 excluding the events that resulted from the last search Server List KN1000 units are lis
128. r 2 An example of setting up a modem terminal program under Windows XP is provided on the next page 3 Once the connection is established open your browser and specify 192 168 192 1 in the URL box From here operation is the same as if you had logged in from a browser or with the AP programs 159 KN1000 User Manual Connection Setup Example Windows XP To set up a dial in connection to the KN1000 under Windows XP do the following 1 From the Start menu select Control Panel Network Connections gt Create a New Connection When the Welcome to the New Connection Wizard dialog box appears click Next to move on In the Network Connection Type dialog box select Connect to the network at my workplace then click Next In the Network Connection dialog box select Dial up connection then click Next In the Connection Name dialog box key in a name for the connection for example TPE KN1000 01 then click Next In the Connection Availability dialog box you can select either Anyone s use or My use only depending on your preferences then click Next Note If you are the only user on this computer this dialog box won t appear In the Phone Number to dial dialog box key in the phone number of the modem connected to the KN1000 be sure to include country and area codes if necessary then click Next In the Completing the New Connection Wizard dialog box check Add a shortcut to t
129. r choice 119 KN1000 User Manual amp Mouse DynaSync Mode hg Clicking this icon selects whether synchronization of the local and remote mouse pointers is accomplished either automatically or manually DynaSync operation is the same under the JavaClient as it is under the WinClient See Mouse DynaSync Mode page 102 for details Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel as well as its graphical settings 12 Customize Control Panel Customize Control Panel Control Panel Style 48 Always Top icon v 4gMacro v ideo Settings B Video AutoSync User Info 7 Screen Mode v Show User Numbers Snapshot v 3 amp Message Board Snapshot v Bgcrri ansder Path Browse v Set To Grayscale Fi at JPEG Virtual Media m 75 v QZoom PNG SD 8 0 Keyboard CASS Lowest Highest 2 Keyboard Pass Through v J Power Control gt Customize Control Panel L Enable vi 2 About OK Control Panel Configuration is almost the same under the JavaClient as it is under the WinClient See Control Panel Configuration page 104 for details Note The following functions found with the WinClient are not available with the JavaClient the Transparent control panel style and Scree
130. r cord from the server to connect the KN1000 s Power Inlet to an AC power source 2 Hardware Setup 10 Plug the power adapter cable into the KN1000 s power jack then plug the power adapter into an AC power source This completes the hardware installation and you are ready to start up Note When starting up be sure to first power on the KN1000 then power on the server or KVM switch Modem Serial Console Device Router Switch Sunfire V100 KN1000 User Manual Je AE JG 2b 3 E JC 26 JC JG Jb JL 18 Chapter 3 Browser Login The KN1000 can be accessed either from an internet type browser via Windows and Java application AP program or by PPP modem dial in The next several chapters describe browser based operations AP access is discussed in Chapter 9 PPP modem login is discussed on page 159 Note Windows Vista 7 users who want to use the KN1000 s Virtual Media feature must run the internet browser as an Administrator See Virtual Media page 94 for further details Logging In To operate the KN1000 from an Internet browser begin by logging in 1 Open your browser and specify the IP address of the KN1000 you want to access in the browser s URL location bar
131. r cosmetic damage or damage due to acts of God accident misuse abuse negligence or modification of any part of the product This warranty does not cover damage due to improper operation or maintenance connection to improper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LIMITATION LOSS OF DATA LOSS OF PROFITS DOWNTIME GOODWILL DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY AND ANY EXPENSES FROM RECOVERY PROGRAMMING AND REPRODUCTION OF ANY PROGRAM OR DATA ALTUSEN makes no warranty or representation expressed implied or statutory with respect to its products contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose ALTUSEN reserves the right to revise or update its product software or documentation without obligation to notify any individual or entity of such revisions or update For details about extended warranties please contact one of our dedicated value added resellers 176 A Access Ports 37 Ac
132. ration privileges see User Management page 57 the Administration configuration dialogs are not available 35 KN1000 User Manual Device Information The Device Information page is the first of the Administration pages and provides information about the KN1000 s status Device Name KN 1000 MAC Address Firmware Version Pv4 address NS IPv6 address fe80 210 74ff fe61 lef i An explanation of each of the fields is given in the table below Field Explanation Device Name To make it easier to manage installations that have more than one KN1000 each one can be given a name To assign a name for the KN1000 key in one of your choosing here 16 characters max then click Apply MAC Address The KN1000 s MAC Address displays here Firmware Version Indicates the KN1000 s current firmware version level New versions of the KN1000 s firmware can be downloaded from our website as they become available see Firmware Upgrade page 70 You can reference this number to see if there are newer versions available on the website IPV4 Address Displays the KN1000 s Internet Protocol Version 4 32 bit address in the legacy format DNS The IP address of the Domain Name Server IPV6 Address Displays the KN1000 s Internet Protocol Version 6 128 bit address in the new format See Pv6 page 155 for details 4 Administration Network The Netwo
133. rayscale and color Click to bring up the Virtual Media dialog box The red X indicates that the function has not been started The icon changes when a virtual media device is started to indicate the type of device being used See Virtual Media page 118 for specific details Click to zoom the remote display window Note This feature is only available in windowed mode Full Screen Mode is off See Zoom page 118 for details Click to bring up the on screen keyboard see The On Screen Keyboard page 119 Ei f gt m BB 111 KN1000 User Manual Icon Function m Click to select the mouse pointer type Note This icon changes depending on which mouse pointer type is selected see Mouse Pointer Type page 119 Click to toggle Automatic or Manual mouse sync When the selection is Automatic a green appears on the icon When the selection is Manual a red X appears on the icon See Mouse DynaSync Mode page 102 for a complete explanation of this feature Click to display a dropdown list of User macros Access and run macros more conveniently rather than using the Macros dialog box see the Macros icon in the table above and the Macros section on page 113 Click to power on off the server connected to the KN1000 s built in power switch inlet outlet ports See Managing Power page 25 for further details Click to bring up the Control Panel Configuration dialog box
134. red The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the 149 KN1000 User Manual extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To
135. reen If Full Screen Mode is not enabled the remote display appears as a window on the local desktop If the remote screen is larger than what is able to fit in the window scrollbars will appear If Keep Screen Size is enabled the remote screen is not resized Ifthe remote resolution is smaller than that of the local monitor its display appears like a window centered on the screen Ifthe remote resolution is larger than that of the local monitor its display is scaled to the local size f Keep Screen Sizeis not enabled the remote screen is resized to fit the local monitor s resolution User Info If User Info is enabled the total number of users logged into the KN1000 displays in the center of the upper text row of the Control Panel See the Control Panel diagram on page 75 for an example Snapshot These settings let the user configure the KN1000 s screen capture parameters see the Snapshot description under The WinClient Control Panel page 75 Path lets you select a directory that the captured screens automatically get saved to Click Browse navigate to the directory of your choice then click OK If you don t specify a directory here the snapshot is saved to your desktop Click a radio button to choose whether you want the captured screen to be saved as a BMP or a JPEG JPG file If you choose JPEG you can select the quality of the captured file with the slider bar The higher the quality t
136. rity page see page 55 165 KN1000 User Manual Troubleshooting General Operation Problem Resolution Erratic operation The KN1000 needs to be started before the KVM switch 1 If the KN1000 is connected to a KVM switch make sure to power it on before powering on the switch 2 If the KVM switch was started before the KN1000 reset or restart the KVM switch The KN1000 needs to be reset see Firmware Upgrade Reset Switch page 10 point 1 can t access the KN1000 even though have specified the IP address and port number correctly If the KN1000 is behind a router the router s Port Forwarding also referred to as Virtual Server feature must be configured See Port Forwarding page 157 for details Mouse pointer confusion If you find the display of two mouse pointers local and remote to be confusing or annoying you can use the Toggle Mouse Display function to shrink the non functioning pointer See page 81 for details Mouse movement extremely slow There is too much data being transferred for your connection to keep up with Lower the video quality see Video Settings page 89 so that less video data is transmitted Changing Mouse Sync Mode to Manual makes the KN1000 crash The KN1000 hasn t crashed You can wait approximately 5 minutes for normal operations to resume or you can reset the KN1000 to get it going right away see Firmware Upgrade Reset Swi
137. rk dialog is used to specify the KN1000 s network environment HTTP a0 Program 9000 HTTPS Jas Virtual Media Telnet Port 23 SSHPort f2 Obtain IP address automatically DHCP Set IP address manually Fixed IP IP Address 172 17 17 10 Subnet Mask 255 255 255 0 Default Gateway 172 17 17 1 DNS Server Obtain DNS server address automatically Set DNS server address manually Preferred DNS server 172 17 1 23 Alternate DNS server Network Transfer Rate 09995 KBps Apply Service Ports If a firewall is being used the Administrator can specify the port numbers that the firewall will allow and set the firewall accordingly If a port other than the default is set users must specify the port number as part of the IP address when they log in If not an invalid port number or no port number is specified the KN1000 will not be found Continues on next page 37 KN1000 User Manual Continued from previous page An explanation of the fields is given in the table below Field Explanation HTTP The port number for a browser login The default is 80 HTTPS The port number for a secure browser login The default is 443 Telnet Port The port for Telnet access The default is 23 Program This is the port number for connecting to the KN1000 from the Windows Client and Java Applet Viewers and from the Windows and Java AP
138. rk in the box next to Enable Refresh to enable this feature Note 1 The switch starts counting the time interval when mouse movement stops 2 Enabling this feature increases the volume of video data transmitted over the network The lower the number specified the more often the video data is transmitted Setting too low a value may adversely affect overall operating responsiveness Color Depth Control This setting determines the richness of the video display by adjusting the amount of color information Detect Tolerance This setting also relates to video quality It governs detecting or ignoring pixel changes A high setting can result in a lower quality display due to less data transfer A lower setting will result in better video quality but setting the threshold too low may allow too much data to be transferred negatively impacting network performance 90 5 The WinClient Viewer Gamma Adjustment If it is necessary to correct the gamma level for the remote video display use the Gamma function of the Video Adjustment dialog box Under Basic configuration there are ten preset and four user defined levels to choose from Drop down the list box and choose the most suitable one For greater control clicking the Advanced button brings up the following dialog box ideo Settings Screen Position RGB Red Gain Green Gain m Blue Gain Set To Grays
139. s 142 9 AP Operation Customization This page allows the Administrator to upgrade the firmware and to set to set Timeout Login failure and Working mode parameters Admin Utility Client Timeout Control Timeout 3 Working Mode v Enable ICMP v Enable Multiuser USB IO Settings Multiuser Mode Multiuser Mode Reset C Reset on exit Device Information Network ANMS os Win pum Security User Management Console Management Customization DatejTime Maintenance minutes v Enable Device List Force All to Grayscale Language English M Share v The settings on this page are essentially the same as that of the browser based version See Customization page 66 for details 143 KN1000 User Manual Date Time This page sets the KN1000 time parameters X Device Information Network ANMS Security User Management Console Management Customization Date Time Maintenance Time Zone C Daylight Savings Time Date lt February 2011 gt 0 31 12 3 4 5 6 7 8 9 10 1 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1 2 3 4 5 6 8 9 d 11 12 Time mss de Ca Network Time Enable auto adjustment Preferred time server AU ntp Preferred Alternate time server AU 1 5
140. s Windows and Java AP client software using the same convenient GUI are also included to provide access where a browser environment is not desired Remote Power Control with Wake on LAN 1 A built in single port power switch allows remote power management of a server installation connected locally to the KN1000 2 In addition you can also add a PON Power Over the NET power management unit and remotely control the power status of devices on your installation including monitoring their current status as well as turning servers On Off and Rebooting them Superior Video With its enhanced fps throughput for crisp responsive video display the KN1000 offers resolutions of up to 1600 x 1200 60Hz vibrant 24 bit color depth for rich remote session display The remote desktop can appear full screen or in a window In full Screen mode the remote desktop display scales to the user s monitor display size Virtual Media USB 1 1 and 2 0 devices Floppy drives CDROMs Flash drives etc folders and image files on a user s local system appear and act as if they were installed on the remote server for ease and convenience when performing software installation and system updates across the entire Installation Virtual Remote Desktop On screen keyboard with multilanguage support Exit Macros support BIOS level access KN1000 User Manual Features Benefits Smart Card CAC
141. serial port is provided for 1 Serial console management see Console Management page 59 for details or 2 Out of band modem operation see OOBC page 62 for details 11 KN1000 User Manual Custom KVM Cables No Description 1 For use with PS 2 configuration servers or KVM switches 2 For use with USB configuration servers or KVM switches Note The advantage of using a USB cable is that it allows automatic locked in mouse synchronization See Mouse DynaSync Mode page 102 for details Custom Console Cable USB Keyboard USB Mouse 8 Video PS 2 Keyboard PS 2 Mouse Note You can use any combination of keyboard and mouse connections For example you can use a PS 2 keyboard with a USB mouse Chapter 2 Hardware Setup 1 Important safety information regarding the placement of this device is provided on page 149 Please review it before proceeding 2 Make sure that the power to any device that you connect to the installation has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function 3 Any installation that does not follow the instructions in this guide may be hazardous Mounting Rack Mounting For convenience and flexibility the KN1000 can be mounted on a s
142. sole 59 141 Serial number 146 serial number 132 Sessions 65 SJ T 11364 2006 ii SMTP Settings 41 SNMP Server 42 Sun Keyboard Emulation 158 Sun Systems Troubleshooting 169 Supported KVM Switches 173 Synchronization mouse 102 120 System Macros 86 114 System Requirements 6 T Technical Support 152 Telephone support iii Tick Panel 130 Time out control 66 Time settings 68 Troubleshooting General Operation 166 Java 168 Log Server 170 Mac Systems 170 Sun Systems 169 Windows 167 Trusted Certificates 161 U Upgrading firmware 143 User Accounts backup 71 restore 72 User Macros 82 114 179 KN1000 User Manual User Management 57 140 User Notice iii User Preferences 33 User Station Filters 48 V Video Settings JavaClient Viewer 115 Windows Client 89 Virtual Media JavaClient 118 WinClient 94 Virtual Media Support 173 W WinClient Viewer 73 Windows Client Installation 131 Message Board 92 Starting up 73 Windows Client AP 131 180
143. son logging in authorization refers to assigning permission to use the device s various functions In order to configure the LDAP server you will have to complete the following procedures 1 Install the Windows Server Support Tools 2 Install the Active Directory Schema Snap in and 3 Extend and Update the Active Directory Schema LDAP Settings Enable C LDAP Cipaps Enable Authorization LDAP Server IP Sa Pot Timeout seconds IEEE LDAP Administrator DN pem LDAP Administrator Password Search DN D Admin Group Eea To allow authentication and authorization for the KN1000 via LDAP LDAPS refer to the information in the following table For further information please see the ATEN website at www aten com 46 4 Administration Item Action Enable Put a check in the Enable checkbox to allow LDAP LDAPS authentication and authorization LDAP LDAPS Click a radio button to specify whether to use LDAP or LDAPS Enable Authorization Select whether to enable Enable Authorization or not 1 If enabled the box is checked the LDAP LDAPS server directly returns a permission attribute and authorization for the user that is logging in With this selection the LDAP schema must be extended 2 If not enabled no check in the box the result the server returns indicates whether the user that is logging in belongs to the KN1000 Admin Group If the result is yes
144. ss is displayed at the bottom of the Device Information page Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http 2001 74 e6e 59 for the URL bar If you are logging in with the AP program you would key 2001 74f fe6e 59 for the field of the Server panel see The Windows Client Connection Screen page 133 156 Port Forwarding For devices located behind a router port forwarding allows the router to pass data coming in over a specific port to a specific device By setting the port forwarding parameters you tell the router which device to send the data coming in over a particular port to For example if the KN1000 connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Virtual Server configuration page You would then specify 192 168 1 180 for the IP address and the port number you want opened for it 9000 for internet access for example Since configuration setup can vary somewhat for each brand of router refer to the router s User Manual for specific information on configuring port forwarding for it 157 KN1000 User Manual Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of
145. stalling and running GUI applications to BIOS level troubleshooting routine monitoring concurrent maintenance system administration rebooting and even pre booting functions The Administrator Utility is available in a browser based version as well as Windows based and Java application versions The utility is used to configure the system limit access from remote computers manage users and maintain the system with firmware and software module updates A Windows Client Viewer and a Java Applet Viewer are available for browser access while Windows Client AP and Java Client AP programs are provided for non browser GUI access They allow IP connection and login from anywhere on the net Inclusion of a Java based client ensures that the KN1000 is platform independent and is able to work with practically all operating systems The KN1000 also provides serial console management over the Internet which can remotely control serial console devices such as a network switch The client software allows access to and control of the connected servers Once an operator successfully connects and logs in his screen displays what is running on the remote unit attached to the KN1000 a KVM OSD display a server s desktop or arunning program for example and he can control it from his console just as if he were there The Log Server records all the events that take place on selected KN1000 units for the administrator to analyze Your KN1000 investmen
146. t message to the computer connected to the Outlet telling the computer to turn itself On Note For Safe Shutdown and Restart the computer must be running Windows 98 or higher or Linux and the Safe Shutdown program available by download from our website must be installed and running on the computer See System Requirements page 6 for details System after AC Back This is a Safe Shutdown and Restart option If this is selected when an Outlet is turned Off the KN1000 first sends a message to the computer telling it to prepare for a shutdown it then waits for the amount time set in the Power Off Delay field to give the OS time to close down before the computer is powered down When the Outlet is turned On the KN1000 waits for the amount time set in the Power On Delay field then sends power to the server When the server receives the power it turns itself on Note For Safe Shutdown and Reboot the computer must be running Windows 98 or higher or Linux and the Safe Shutdown program available by download from our website must be installed and running on the computer See System Requirements page 6 for details Kill the Power If this option is selected the KN1000 waits for the amount time set in the Power Off Delay field and then turns the Outlet s power Off Turning the power off performs a cold non safe shutdown MAC In order to use either of the Safe Shutdown methods the MAC address of the computer con
147. t is available for free download from Sun s Java web site http java sun com Starting Up To connect to the KN1000 with the stand alone Java Client program copy iClientJ jar to a convenient location on your hard disk then double click its icon or key in the full path to the program on the command line to bring up the Java Client Connection screen Note If this is the first time that you are running the program a dialog box appears requesting you to input your serial number x Serial Number CL Cancel The serial number can be found on the KN1000 s CD case Key in the serial number 5 characters per box then click OK to bring up the KN1000 Connection Screen After performing this operation the first time you run the program this dialog box doesn t appear again you go directly to the Java Client Connection screen 146 9 AP Operation The Java Client Connection Screen Server List Name 1 IP KN1000 10 0 1 214 Server IP DUC A xit Macro ity Admin To connect to the KN1000 1 Key in its IP address in the Server field 2 If the port number shown isn t correct key in the correct number 3 Click Connect Logging In Once the KN1000 connects to the unit you specified a login window appears CN Username administrato Password v Remember password Hu Provide a valid Username and Password then Click
148. t is protected through the ability of its firmware to be upgraded over the internet You can stay current with the latest functionality improvements by downloading firmware update files from our website as they become available and then using the utility to quickly and conveniently perform the upgrade 1 Introduction Features and Benefits The features and benefits provided by a KN1000 deployment are described in the following table Features Benefits Over IP Protects your original KVM switch investment No need to Capability for purchase new KVM switches to achieve the benefits of over IP Legacy KVM connectivity Switches or KVM switches that do not have built in over IP functionality Compatible KVM Switches include the following CS9134 CS9138 CS88A CS1308 CS1316 CS1754 CS1758 CS1708A CS1716A ACS1208A ACS1216A KH2508A KH2516A KH1508A and KH1516A Some of the KN1000 s features may not be supported depending on the functionality of the connected KVM switch For example some switches do not support virtual media Some features found on the connected KVM switches may not be supported on the KN1000 For example the CS1754 s audio Configuration and Operation Ease An easy to navigate graphical user interface makes for convenient intuitive configuration and operation Web based Windows and Java implementations allow the remote equipment to be controlled from industry standard web browser
149. tch page 10 point 1 can t access my PN9108 when click the Power Management icon Since the PN9108 already has over IP functionality there is no need for the KN1000 to provide it Therefore only PON devices that don t have their own over IP functionality such as the PNO108 are supported When I am in a web browser session and making configuration changes and am timed out the settings changes have made are lost If you don t click Apply the KN1000 isn t aware that you are working and times you out Without clicking Apply none of your changes are recognized You must click Apply as you go along in order to have the settings saved on the KN1000 and reset the timeout counter The Windows Client link doesn t appear in the Remote Console Display when log in with Firefox The Windows Client link requires ActiveX Since Firefox doesn t support ActiveX only the Java Applet is available When the remote server is running Fedora the mouse pointer on the remote server does not move whether I am accessing it from the local console or a local client computer If the remote server is connected with a PS 2 cable log into the KN1000 with a browser open a viewer on the control panel set Mouse DynaSync to Manual See page 102 for details 166 Windows Problem Resolution When log in the browser generates a CA Root certificate is not trusted or a Certificate Error r
150. ted according to their IP address Select the unit that you want to perform the search on from this list You can select more than one unit for the search If no units are selected the search is performed on all of them Priority List Sets the level for how detailed the search results display should be Least is the most general Most is the most specific Least results appear in black Less results appear in blue Most results appear in red Start Date Select the date that you want the search to start from The format follows the YYYY MM DD convention as follows 2009 11 04 Start Time Select the time that you want the search to start from End Date Select the date that you want the search to end at End Time Select the time that you want the search to end at Pattern Key in the pattern that you are searching for here The multiple character wildcard is supported E g h ds would match hands and hoods Results Lists the events that contained matches for the search Search Click this button to start the search Print Click this button to print the search results Export Click this button to write the search results to a txt file Exit Click this button to exit the Search dialog box Maintenance This function allows the administrator to perform manual maintenance of the database such as erasing specified records before the expiration time that was set with the Limit setting of the Edit function see page 126 127 KN1
151. ter B Macro List gt Manual 3 Power Control Automatic For MAC 2 23 Customize Control Panel AR Redhat 453 0 pes a There is also an additional setting for Linux on the Mouse Sync Mode menu If the default synchronization result is not satisfactory you can try the Redhat AS3 0 setting Manual Mouse Synchronization If you are using Manual mouse synchronization instead of automatic DynaSync and the local mouse pointer goes out of sync with the remote system s mouse pointer there are a number of methods to bring them back into sync 1 Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel see page 89 2 Perform an Auto Sync with the Video Adjustment function see Video Settings page 89 for details 3 Invoke the Adjust Mouse function with the Adjust Mouse hotkeys see Adjust mouse page 81 for details 4 Move the pointer into all 4 corners of the screen in any order 5 Drag the Control Panel to a different position on the screen 6 Set the mouse speed and acceleration for each problematic computer attached to the switch See Additional Mouse Synchronization Procedures page 171 for instructions 103 KN1000 User Manual Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel as well as its graphical settings
152. ternational http support aten com North America http www aten usa com product_registration Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior
153. the Ctrl key If you substitute the F11 key for example pressing F11 5 would appear to the remote system as Ctrl 5 The default key is F11 Substitute Alt key Although all other keyboard input is captured and sent to the remote system Alt Tab and Ctrl Alt Del work on your local computer In order to implement their effects on the remote System another key may be substituted for the Alt key If you substitute the F12 key for example you would use F12 Tab and Ctrl F12 Del The default key is F11 81 KN1000 User Manual User Macros User Macros are used to perform specific actions on the remote server To create the macro do the following 1 Select the User Macros radio button then click Add C Hotkeys C System Macros Name Hotkey Macro Playback Play gt Record Eze Edit Set Hotkey Import i Search Macro By Name C ByKey Ea al 2 In the dialog box that comes up replace the New Macro text with a name of your choice for the macro Macros x Hotkeys User Macros System Macros Pay gt NEWMACTO NoWait didi i Search Macro By Name C ByKey Lu Search 82 5 The WinClient Viewer 3 Click Record The dialog box disappears and a small panel appears at the top left of the screen Done Cancel show 4 Press the keys for the macro o pa
154. the upgrade version a message appears informing you of the fact and the procedure stops Note If you want to install an older firmware version you must uncheck the Check Firmware Version checkbox before clicking Upgrade Firmware After the upload completes a message appears on the screen to inform you that the operations succeeded Click Logout at the bottom left of the Main web page In the screen that comes up click Yes to confirm that you want to exit and reset the KN1000 Note You will need to wait a bit before logging back in 70 4 Administration Backup The Backup section of the page gives you the ability to back up the KN1000 s configuration and user profile information Password ee To perform a backup do the following 1 Optional In the Password field key in a password for the file Note If you set a password make a note of it since you will need it to be able to perform restore operations with the file 2 Click Backup 3 When the browser asks what you want to do with the file select Save to disk then save it in a convenient location Note The KN1000 saves all its backup files as KNJ000BKUP conf If you want to save more than one backup file simply rename the file to something convenient when you save it 71 KN1000 User Manual Restore Backed up User Account and Configuration information can be restored with the Restore section of th
155. ticular activity the icon for that activity doesn t appear See User Management page 57 for permission details Utility Icons The icons arranged down the left side perform the following functions Icon Purpose Remote Console Clicking this icon closes whatever is displayed on the Main Screen and brings back the Remote Console Preview See Remote Console Preview page 23 Power Management If you have the proper permission see User c Management page 57 clicking this icon will bring up the KN1000 s power control interface allowing you to reset power over the network and use the Wake on LAN feature See Managing Power page 25 Log All the events that take place on the KN1000 are recorded in a log file If you have the proper permission see User Management page 57 clicking this icon displays the contents of the log file The Log File is discussed in Chapter 7 Ie User Preferences Click this icon to set up your own individual browsing environment The switch stores a separate configuration record userPreferences for each user profile and sets up the browser configuration according to the Username that you key into the Login dialog box See page 30 Logout Click this icon to log out and end your KN1000 session It is important to log out when you end your session Otherwise you must wait until the timeout setting has expired before the KN1000 can be accessed again See Timeout
156. tions are discussed in the sections that follow 109 KN1000 User Manual Video AutoSync Screen Mode KS Snapshot 1 Message Board B9 ctri att Det Set To Grayscale Virtual Media Q Zoom On screen Keyboard amp amp Mouse Pointer Eb Mouse Sync Mode B Macro List Power Control Customize Control Panel 110 6 The JavaClient Viewer Control Panel Functions The Control Panel functions are described in the table below Icon Function This is a toggle Click to make the Control Panel persistent i e it always displays on top of other screen elements Click again to have it display normally UK Click to bring up the Macros dialog box see Macros page 113 for details a Click to bring up the Video settings dialog box Right click to perform a quick Auto Sync see Video Settings page 115 for details Click to perform a video and mouse autosync operation It is the same as clicking the Auto sync button in the Video Options dialog box see Video Settings page 115 Toggles the display between Full Screen Mode and Windowed Mode Click to take a snapshot screen capture of the remote display See Snapshot page 105 for details on configuring the Snapshot parameters mw Click to bring up the Message board see page 116 i Click to send a Ctrl Alt Del signal to the remote system Click to toggle the remote display between g
157. to net lag there might be a slight delay before your keystrokes show up You may also have to wait a bit for the remote mouse to catch up to your local mouse before you click 2 Due to net lag or insufficient computing power on the local machine some images especially motion images may display poorly 108 6 The JavaClient Viewer The JavaClient Control Panel The JavaClient control panel is hidden at the top center of the screen It becomes visible when you move the mouse pointer into that area gceaedlosaso3 c HEED ee Note 1 The above image shows the complete Control Panel The icons that appear can be customized See Control Panel Configuration page 120 for details 2 To place the control panel anywhere on the screen move the mouse pointer over the text bar area and drag the panel to the new position By default the left of the top text row shows the video resolution of the remote display As the mouse pointer moves over the icons in the icon bar however the information in the top text row changes to describe the icon s function Ifthe User Info function has been enabled under Control Panel Configuration see User Info page 105 the total number of users currently logged into the KN1000 displays in the center of the upper text TOW Rightclicking in the text row area brings up a menu that allows you to select options for the Zoom Mouse Pointer type and Mouse Sync Mode These func
158. ts each keystroke that you make together with the amount of time each one takes see page 87 Note 1 Case is not considered typing A or a has the same effect 2 When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box 3 Only the default keyboard characters may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not recorded 5 If you haven t brought up the Show dialog click Done when you have finished recording your macro You return to the Macros dialog box with your system macro key presses displayed in the Macro column Search By Name By Key fC Search Exit 6 If you want to change any of the keystrokes select the macro and click Edit This brings up a dialog box similar to the one for Show You can change the content of your keystrokes change their order etc 87 KN1000 User Manual 7 Repeat the procedure for any other macros you wish to create Once the system macros have been created you can choose to run any one them upon logging out of the KN1000 see Exit Macro page 24 for details Note 1 Information about the Search function is given on page 86 2 Systems macros are stored on the KN1000 therefore macro names may not exceed 64 Bytes 1 Byte 1 English alphanumeric charact
159. u choose PPP stays online until network recovery the PPP connection to the ISP will last until the network comes back up or the KN1000 reconnects to it If you choose PPP online time the connection to the ISP will terminate after the amount of time that you specify is up A setting of zero means it is always on line Dial Out Mail Configuration This section provides email notification of problems that occur on the devices connected to the KN1000 s ports see SMTP Settings page 41 Note This email notification differs from the one configured under SMTP Settings page 41 in that it uses the ISP mail server rather than the internal company s mail server Key in the IP address or domain name of your SMTP server in the SMTP Server IP Address field Key in the email address of the person responsible for the SMTP Server or some other equally responsible administrator in the Email From field Key in the email address addresses of where you want the report sent to in the To field If you are sending the report to more than one email address separate the addresses with a comma or a semicolon f your server requires authentication put a check in the My server requires authentication checkbox then key in the appropriate account name and password in the fields below When you have finished making your settings on this page click Apply 64 4 Administration Sessions The Session page lets the adm
160. ur private key and certificate do the following 1 Go to the directory where you downloaded and extracted openssl exe to 2 Run openssl exe with the following parameters openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf Note 1 The command should be entered all on one line 1 do not press Enter until all the parameters have been keyed in 2 Ifthere are spaces in the input surround the entry in quotes e g ATEN International To avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf subj C yourcountry ST yourstateorprovince L yourlocationor city O yourorganiztion OU yourorganizationalunit CN yourcommonname emailAddress name yourcompany com openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf subj C CA ST BC L Richmond O ATEN International OU ATEN CN ATEN emailAddress eservice aten com tw Importing the Files After the openssl exe program completes two files CA key the private key and CA cer the self signed SSL certificate are created in the directory that you ran the program from These are the files that you upload in the Private Certificate panel of the Secu
161. use macro recording click Pause To resume click Pause again Clicking Show brings up a dialog box that lists each keystroke that you make together with the amount of time each one takes ixi Hotkeys User Macros C System Macros Press FS 11609 Release F5 110 Press F8 7140 ky Time Interval P gt Release F8 110 Pause Delete Cancel Import EZE Export Search Macro By Name C ByKey M Clicking Cancel cancels all keystrokes When you have finished click Stop This is the equivalent of clicking Done in Step 5 Note 1 Case is not considered typing A or a has the same effect 2 When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box 3 Only the default keyboard characters may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not recorded 83 KN1000 User Manual 5 If you haven t brought up the Show dialog click Done when you have finished recording your macro You return to the Macros dialog box with your system macro key presses displayed in the Macro column Set Hotkey Import Export Search By Name By Key Search 6 If you want to change any of keystrokes select the macro and click Edit This brings up a dialo
162. ust be a forward slash between the IP address and the string 2 If no login string is specified here anyone will be able to access the KN1000 login page using the IP address alone This makes your installation less secure For security purposes we recommend that you change this string occasionally 50 4 Administration Account Policy In the Account Policy section system administrators can set policies governing usernames and passwords Account Policy Minimum Username Length Minimum Password Length Password must contain at least Disable Duplicate Login E MM p LI One upper case letter T One lower case letter One number The meanings of the Account Policy entries are explained in the table below Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username Acceptable values are from 1 16 The default is 6 Minimum Password Length Sets the minimum number of characters required for a password Acceptable values are from 0 16 A setting of 0 means that no password is required Users can login with only a Username The default is 6 Password Must Contain At Least Checking any of these items requires users to include at least one uppercase letter one lowercase letter or one number in their password Note This policy does not affect existing user accounts Only new user accounts created after this
163. uter an entry for it appears when you bring up the Virtual Media dialog box and click Add Virtual Media Control x Write Mode Device Type Device Name Path Drive 150 File 1 CardMan 6121 Static Driver CardMan 6121 Make your selection then click Mount to complete the redirection Note If you mount a smart card reader you cannot mount any other virtual media device If any virtual media devices are already mounted you must unmount them before you can mount the smart card reader 98 5 The WinClient Viewer a Zoom The Zoom icon controls the zoom factor for the remote view window Settings are as follows Setting Description 100 Sizes and displays the remote view window at 100 75 Sizes and displays the remote view window at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting and the 100 setting is that when the remote view window is resized its contents don t resize they remain at the size they were To see any objects that are outside of the viewing area move the mouse to the window edge to have the screen scroll 99 KN1000 User Manual The On Screen Keyboard The KN1000 supports an on screen keyboard available in multiple languages with all the standard keys for each supported language Click
164. uter of each user Therefore there is no limitation on the of number of macros the size of the macro names or makeup of the hotkey combinations that invoke them 85 KN1000 User Manual Search Search at the bottom of the dialog box lets you filter the list of macros that appear in the large upper panel for you to play or edit Click a radio button to choose whether you want to search by name or by key key in a string for the search then click Search All instances that match your search string appear in the upper panel System Macros System Macros are used to create exit macros for when you close a session For example as an added measure of security you could create a macro that sends the Winkey L combination which would cause the remote device s log in page to come up the next time the device was accessed To create the macro do the following 1 Select System Macros then click Add Hotkeys C User Macros Search By Name By Key _ 001 Search Let 2 In the dialog box that comes up replace the New Macro text with a name of your choice for the macro A xx x Import 86 5 The WinClient Viewer 3 Click Record The dialog box disappears and a small panel appears at the top left of the screen 4 Press the keys for the macro To pause macro recording click Pause To resume click Pause again Clicking Show brings up a dialog box that lis
165. vailable when you log in using the Microsoft Internet Explorer IE browser After you log in see Logging In page 19 click the Open Windows Client link on the Remote Console Preview panel Remote Console Preview Note The links that appear below the Refresh button depend on the browser you are using and your User Preferences Viewer choice See Remote Console Preview page 23 for details 73 KN1000 User Manual A second or two after you click the Open Windows Client link the remote server s display appears as a window on your desktop Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system You can maximize the window drag the borders to resize the window or use the scrollbars to move around the screen You can switch between your local and remote programs with Alt Tab Note 1 Due to net lag there might be a slight delay before your keystrokes show up You may also have to wait a bit for the remote mouse to catch up to your local mouse before you click 2 Due to net lag or insufficient computing power on the local machine some images especially motion images may display poorly 74 5 The WinClient Viewer The WinClient Control Panel The WinClient control panel is hidden at the upper or lower center of the screen the default is up It becomes visible when you move the mouse pointer over it
166. ve been exceeded the user attempting to log in is automatically locked out No logins from the username and password that have failed will be accepted The default is enabled Note If you don t enable Login Failures users can attempt to log in an unlimited number of times with no restrictions For security purposes we recommend that you enable this function and enable the lockout policies 52 4 Administration Encryption These flexible encryption alternatives for keyboard mouse video and virtual media data let you choose any combination of DES 3DES AES RC4 or a Random cycle of any or all of them Enabling encryption will affect system performance no encryption offers the best performance the greater the encryption the greater the adverse effect If you enable encryption the performance considerations going from best to worst are as follows RC4 offers the least performance impact DES is next then 3DES or AES The RC4 DES combination offers the least impact of any combination 53 KN1000 User Manual Virtual Media The KN1000 s Virtual Media feature allows a drive folder image file removable disk or smart card reader on a user s system to appear and act as if it were installed on the remote server Virtual Media Read Only C Read Write Read Only refers to the redirected device being able to send data to the remote server but not to have data from th
167. ystem rack To rack mount the unit do the following 1 Remove the two original screws from the top bottom of the unit near the rear of the unit 2 Using the screws provided with the rack mount kit screw the mounting bracket into the KN1000 as shown in the diagram below Phillips hex head zt M3x8 Note The illustrations show the mounting bracket attached to the bottom of the unit it can also be attached to the top 13 KN1000 User Manual 3 Screw the bracket into any convenient location on the rack Note Rack screws are not provided Use screws that are appropriate for your rack 14 2 Hardware Setup DIN Rail Mounting To mount the KN1000 on a DIN rail 1 Screw the mounting bracket to the back of the KN1000 as described in steps and 2 of the wall mounting procedure Use the larger screws supplied with the Rack Mount Kit to screw the DIN rail brackets to the mounting bracket as shown in the diagram below e e Wo e C B 22 2 29 99 8 Hang the unit on the DIN rail KN1000 User Manual Installation To install the KN1000 refer to the installation diagrams on the following pages the numbers correspond to the numbers of the steps and do the following 1 Ground the un
168. zation of the local and remote mouse pointers is accomplished either automatically or manually Automatic Mouse Synchronization DynaSync Mouse DynaSync provides automatic locked in synching of the remote and local mouse pointers eliminating the need to constantly resync the two movements The icon on the toolbar indicates the synchronization mode status as follows Icon Function rw The green check mark on this icon indicates that Mouse DynaSync is available and is enabled This is the default setting when Mouse DynaSync is available See the Note above Uv The red X on this icon indicates that Mouse DynaSync is available OX but is not enabled When Mouse DynaSync is available clicking the icon toggles its status between enabled and disabled If you choose to disable Mouse DynaSync mode you must use the manual synching procedures described in the next section 102 5 The WinClient Viewer Mac and Linux Considerations For Mac systems there is a second DynaSync setting to choose from If the default synchronization result is not satisfactory you can try the Mac 2 setting To select Mac 2 right click in the text area of the Control Panel and select Mouse Sync Mode Automatic for Mac 2 ap Macro P video Settings Video AutoSync 5 Screen Mode 4 g Snapshot 4i Message Board Bfctricaleebel Set To Grayscale Virtual Media Q Zoom a On screen Keyboard Mouse Poin

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