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RMX 1000 User Guide Version 1.1 - Support

1. The user can also customize a different layout mode as needed in this way click the corresponding layout number and then select the desired layout in the expanded pane as shown below Figure 4 6 Customizing Video Layout In an actual conference when the number of participants is greater than the 4 7 Chapter 4 Conference Profiles layout number set here the operator can specify a window to display the participants by turns For details please refer to Changing Conference Layout Auto Scan Interval is used to set the time interval for the system to automatically switch to the next participant The default value is 20 seconds Conference Skin To set the background and border color of the video to be displayed on the endpoint click the Skins tab on the New Profile interface The tab provides four skins for your selection New Profile WW WW Y General Video Quality ms Video Settings Skins Recording E E RS a Figure 4 7 Meeting Room Parameter Setup Interface To set the required skin select the check box and then click the OK button The user can also set the conference skin during an ongoing conference For related information see Changing Conference Skin If the video mode is set to High Definition Video Switching Highest Common in Video Quality the conference skin cannot be set through this interface Conference Recording The RMX 1000 can work with the Polycom RSS 2000
2. Figure 16 18 Chairperson Conference Control Drop Participant Table 16 19 Control Key Description Shift the selection focus up down cyclic Confirm the selection and drop the selected participant Exit the Drop Participant menu and return to the main Sr function menu Zoom Out Go to the previous page Polycom RMX 1000 User Guide Zoomin Go to the next page Terminate Conference This menu item is used to delete a conference from the system Select the Terminate Conference option The system displays a dialog box for confirming the operation Press the left arrow key of the remote control to cancel the deletion or press the right arrow key to confirm the deletion 16 19 1 Appendix A Connection Failure Diagnosis When a participant failed to connect to a conference or was disconnected from a conference the Connection Status page of Participant Properties pages appears listing the cause and more details about the connection failure When possible it also provides you the possible solutions This appendix lists the causes that may be shown in Call Disconnected Cause and the corresponding descriptions Table 17 1 Description for Disconnection Failure Parameter Description CALL REJECT GK Call rejected by the gatekeeper NO_NET_CONNECTION tiie connection CALL_REJECT_IMMEDIATELY Call rejected Non encrypted endpoints NON_ENCRYPT_TERM_JOIN_ENCRYPT_MEETING are not allowed to join an encrypted conferen
3. 6eeeeeeeeeeereeterteneererrterentn 64 Modifying a Meeting Room viii ee 6 4 Deleting a Meeting Boom 6 4 erster 7 1 Adding a Reservation 71 Reserving a One Time Conference titties 7 2 Reserving a Daily Conference stirrer 7 3 Reserving a Weekly Conference sive 7 3 Reserving a Monthly Conference tvs 7 4 Modifying a Reservation op Deleting a Reservation 7_5 Address BOOK esgegggeeuegge reugregte ube eu gge geg EES egie ee see en Ke sEgegg 8 1 Adding a Participant to the Address Book 8 1 Creating a Participant in the Address Book 8 1 Adding a Participant from an Ongoing Conference ee 8 4 Defining a Participant Group titties 8 5 Modifying a Participant Group viii 8 5 Deleting a Participant Group ities 8 5 Conference Participant Monitoring 9 1 Conference Monitoring ee 9 1 Polycom RMX 1000 User Guide Viewing Conferences List Panen 9 1 Viewing Conference Parameters 1000 rr tree rrtttertrtieieen 9 2 Coene E 9 3 Participant EE 9 7 Viewing Participant List es veeeereeEEEENENENENENEEEEEEEEEEEEEENENENENn 9 7 Viewing Participant Properties 1000 rrr errr etter 9 8 Participant Control E 9 9 Users and Connectlons 10 1 E E 10 2 Defining New User ere tesristoriniiaeisiigorei sainia nire 10 2 Deleting User useereeeeegeeeEESEEEEEEEEEEEEEENENENENENEEEEEEEEEEEEEn 10 3 Modifying User Password s 1 1 s esstesseesesenseseeererernenien 10 3 Viewing User Connection ee 10 4 Network Serviee 11 1 IP Setting lt 0 reesei nesiseer neni
4. Advanced inerat Set the line rate of the participant s endpoint Auto indicates using the specified line rate Move the corresponding slider to adjust the volume Broadcast Listen transmitted received by the participant at a step of 3dB The Volume adjustable range is 1 10 in the ascending order while the default value is 5dB Set the Email address used by the participant to receive conference notices from the system Up to 2 Email addresses can be set by separating them with a For example enter address1 polycom com address2 polycom com Other Information To add other information for the participant company name contact phone etc click the Information tab and configure Infol Info4 then click OK Adding a Participant from an Ongoing Conference You can also add a participant in an ongoing conference to the address book as follows 1 Click the desired conference in the Conferences list pane 2 On the list pane select the desired participant and then click or right click the participant and then click Add Participant to Address Book 8 4 Polycom RMX 1000 User Guide E POLYCOM_NED 75431 fix 172 21 100 SP CONNECTEC 172 21 100 156 d E Q lt gt SS POLYCOM_Nc D Empty 51658 1 ite 172 21 103 connecter 172 21 103 157 D Ex 172 21100 T CONNECTEC qy a N pisconnect Participant Delete Participant Mute Audio Suspend Video lt gt Block Audio A Add Participant To Address Book d
5. RMX 1000 User Guide Version 1 1 Sy POLYCOM Copyright 2007 Polycom Inc All Rights Reserved Catalog No 3150 16966 001 Version 1 1 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom Inc No distribution reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom Inc Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom Inc Polycom and Accord are registered trademarks of Polycom Inc Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing Polycom Inc cannot assume responsibility for any errors Changes and or corrections to the information contained in this document may be incorporated into future issues Regulatory Notices United States Federal Communication Commission FCC Part 15 Class A Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules Test limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manuals may cause harm
6. suspending resuming video blocking unblocking audio changing to chairperson regular participant adding participant to address book and viewing participant properties If you right click an unconnected but defined participant the shortcut menu only provides some of the above operations Setting Conference Layout for Participant s Endpoint If the layout mode is set to Conference Layout on the conference parameter interface you can customize the layout of each participant s endpoint at the Web interface To define the layout of a participant do as follows 1 Inthe participant list double click the desired participant or right click the participant and then click Participant Properties 2 Click the Media Source tab and then set Layout Type to Personal Chapter 9 Conference Participant Monitoring gt General gt Advanced Name celia yu gt Information gt Media Sources Layout Type v Auto Scan Interval 20 v gt Connection Status Auto gt Message Overlay 4 2 a o E Auto v 3 4 5 9 10 Mute Suspend Operator C Audio Video Participant Audio Block CT Audio Figure 9 8 Participant s Layout Settings 3 Set layout for the endpoint The procedure for setting layout here for the endpoint is similar to that for setting conference layout For more information see Conference Control e The layout set at the Participant Properties page takes effect only for this
7. ITU T standard that provides improved compression and quality of video images in lower line rate connections and is part of the Highest Common mechanism in Video Switching conferences H 264 ITU T standard for audio video and data communications 1 323 across IP based LAN networks including the Internet Internet Protocol The working protocol that forms the basis of the internet International Telecommunications Union ITU T Standard Telecommunication Standardization Sector formerly CCITT An international group that produces official 19 2 Polycom RMX 1000 User Guide Abbreviation Term Explanation standards for telecommunications Local Area Network A group of computers and other LAN devices linked via a network s operating system ine Baie The amount of bandwidth used by a communication device measured in Kbps kilobits per second Multipoint Control Unit Device which allows more than two sites to be connected in a video conference Personal Conference Manager a user interface displayed on the endpoint s video output screen The user interacts with the PCM through the DIMF command and FECC PCM function by using the endpoint remote control to implement conference control at the MCU For example create a conference dial into a conference set the window layout remotely control the camera and terminate a conference Participant A person using an endpoint to connect to a conference
8. IVR Information Welcome message Conference ID Invalid Conference ID Conference Password Invalid Conference Password Conference Chairperson Password Invalid Chairperson Password The Conference is being recorded The Conference recording has failed First to join Music file Each participant to dial into a conference will hear this Welcome message as they enter Welcome to Unified Conferencing This prompt will be played Please enter your conference ID when the participant is Press when complete required to enter a conference ID This prompt will be played if the user enters an invalid conference ID Invalid conference ID Please try again This prompt will be played Please enter the conference when the participant attempts password Press when complete to join a password protected conference This prompt will be played if the user enters an invalid conference password Invalid conference password Please try again This prompt will be played when the user attempts to join a conference with a configured chairperson password Please enter the conference chairperson password Press when complete This prompt will be played if the user enters an invalid chairperson password Invalid chairperson password Please try again This prompt will be played The conference is being recorded when conference recording begins This prompt will be played when
9. MCU meets International Telecommunication Union Telecommunication Standardization Sector ITU T standards for multipoint multimedia bridging devices and meets ETSI standards for telecommunication products 1 1 Chapter 1 System Overview LAN RMX 1000 RMX 1000 Web Client IP Phone Figure 1 1 Multipoint Video Conferencing Using a Polycom RMX 1000 1 2 Polycom RMX 1000 User Guide RMX 1000 Main Features Video Display LPR Dynamic Continuous Presence The dynamic Continuous Presence capability of the RMX 1000 system ensures viewing flexibility by offering multiple viewing points and window layouts for video conferencing The Continuous Presence mode offers 24 different onscreen layouts to accommodate different numbers of participants and conference settings High Definition High Definition HD refers to high quality picture resolution An HD compliant endpoint can connect to a conference at a resolution of 1280x720 720p and a bit rate of 1024 kbp 2 Mb Multiple Switching Modes If the number of participants in a conference is higher than the number of onscreen spaces in the selected layout the RMX 1000 system supports switching between video participants in one of these modes e Voice activation loudest sites are included in the layout e Administrator specified one or more participants configured for display in a selected video window e Lecture Mode The lecturer is viewed in full screen
10. PCM Device Upgrade To upgrade the software of your device click the menu options Setup gt Upgrade System on the top left of the page to enter the system upgrade page parade system Ihave read and agree to the terms of the The License Agreement Select the Path for Software Download ga Download File Figure 14 6 Upgrade System Page To upgrade your system do the following 1 Read the License Agreement and select I Agree if you accept the terms and conditions Enter the path to the software upgrade file or click Open to select the path then click Download File and use the selected file to upgrade your system The system displays Software download success reboot system to activate new version now or later indicating that the upgrade is successful Click OK to reboot your system 14 5 Chapter 14 RMX Utilities Log in to the Web interface The system displays the Product Activation page requesting you to enter the activation key to activate the upgraded device Click the Polycom Resource Center button on the page to enter the login page for Polycom Resource Center Enter your Email address and password in the login boxes and then click Sign In If you are a new user click the Register for an Account link to be registered and obtain the login password After successful login click Service amp Support in the navigation bar at the upper part On the interface that appears click P
11. Quarter CIF A video format with image size of 176x144 QCIF pixels that transmits 30 frames at 9 115Mbps per second a quarter of the capacity of CIF For more information see CIF Quality of Service QoS defines the performance of a network service such as the average delay between packets Type of Service It defines optimization tagging for routing ToS audio and video packets Wide Area Network A communications network that WAN services a geographical area larger than the LAN High Definition HD refers to ultra high quality video resolutions An HD compliant endpoint can connect to a conference at a resolution of 1280x720 720p and a bit rate of 384kbp 4Mb When setting up an HD video High Definition HD conference all participants connected to the conference are required to use the same conference bit rate and same HD settings Those endpoints unable to meet the above requirements will be treated as secondary connections audio only 19 3
12. Setting Message Overlay for Conference When a message needs to be sent to all participants in a conference you can set the message overlay to be displayed on all participants endpoints screen To set the message overlay do as follows 1 Inthe Conferences list pane double click the desired conference 2 On the conference parameter interface click the Massage Overlay tab and set the required parameters The following interface shows a configuration example 9 5 Chapter 9 Conference Participant Monitoring C20080528 15 25 Properties gt General gt Video Quality Conference Name c2008052815 23 gt video Settings gt Skins Ges gt Recording Message Text WelcometoPolycomconference gt Message Overlay gt Information Font Color Background Color Display Position Bottom ze dall AaBbCc Display Repetitions Display Speed 1 Vertical Border n n 0 Contrast Figure 9 4 Setting Message Overlay for Conference Table 9 2 Setting Message Overlay Select this option to enable message overlay Then you can set Enable other parameters Message Text Enter the content to be displayed Font Color Set the font color of the message overlay Background Color Set the background color of the message overlay Set the display position of the message overlay Too means that the message overlay is displayed in the uppermost part of PISPA FOSIMON the screen Bottom means
13. The H 323 Link pane opens with the list of connected H 323 links For the meanings of the H 323 link status parameters see the table below Table 14 2 H 323 Link Status Description Shows the meeting room name of the participant The menu indicates that the endpoint has connected to the PCM Personal Conference Manager lobby but hasn t joined any conference Send Packet Loss The packet loss rate of packets sent from the RMX 1000 Receive Packet Loss The audio protocol negotiated with the endpoint The video protocol negotiated with the endpoint H 239 Indicates whether H 239 was negotiated with the endpoint To disconnect an H 323 link manually select the link and then click the button on the pane Room Status The packet loss rate of packets received from the RMX 1000 System Time The system clock can be synchronized with the user PC or a network time server to ensure accurate conference scheduling and initiation To set the system time click the menu options Setup gt RMX Time on the top left of the page The system time setup page opens 14 2 Polycom RMX 1000 User Guide Setup RMX Time Zei z S E Security Setting P A FE BE Si cont_1536_ est a tivation 005 05 06 10 87 32 2008 05 C E 4 Si c2onsos2e Single Participan 414 2005 05 06 10 22 0 2005 05 Time GMT 2005 05 06 03 26 22 Date amp Time on Wy PO GMT 2008 05 26 06 27 41 Local 2005 05 0
14. To modify a saved profile right click it in the Profile list and then click Profile Properties to modify its properties For explanation of the configuration parameters see Defining a Profile Deleting a Profile To delete a profile select it in the Profile list and then click a Alternatively right click the desired profile and then click Delete Profile KS A profile in use cannot be modified or deleted Setting a Default Profile After a default profile is set endpoints will use it when creating a conference from the lobby In addition when users create a meeting room reserve a conference or convene an instant conference via the Web interface the 4 9 Chapter 4 Conference Profiles default profile will be used unless otherwise specified To set a default profile right click the desired profile in the Profile list and oh then click Set as Default After that the icon of the profile becomes 0 A profile with the AES encryption function enabled cannot be set to a default profile Recording Link The RMX 1000 supports the recording link function It can work with the RSS 2000 to record conference content After the recording setup is completed when the conference starts the RMX 1000 will first call the participants in the participant list and then call the configured RSS 2000 to record the conference The recording link is displayed in the List pane as a regular participant thereby enabling users to view and
15. ams o Stet z Dag ien SCH Advancen setting a RMX Management Subnet Mask d r Signaling Monitor wy Hardware Monitor amp IP Setting RA Advanced Setting E Meeting Rooms 21 Figure 2 7 Advanced Setting Routers Setting Table 2 2 Routers Setting Router IP Address Set the IP address for the sending router of packet transmission Remote IP Address Set the target network address for packet transmission Subnet Mask Set the subnet mask for the target network 4 Click the Gatekeeper tab and set the required gatekeeper information Advanced Setting C Register to Gatekeeper Primary Gatekeeper Disabled Gatekeeper IP Address Gatekeeper Port fi 719 Alternate Gatekeeper Disabled Gatekeeper IP Address Gatekeeper Port System Prefix E 164 System H 323 Alias Figure 2 8 Advanced Setting Gatekeeper Setting Table 2 3 Gatekeeper Setting 2 5 Chapter 2 First Time Installation and Configuration Set whether or not to register with the gatekeeper You ig Seite arene pe must check this option to set the following parameters Primary Alternate Indicates whether or not the device is registered with the Gatekeeper primary or alternate gatekeeper Set the IP address for the primary or alternate gatekeeper Gatekeeper IP address Gatekeeper Port The port number for the primary or alternate gatekeeper System Prefix E164 Set the E 164 number for the system
16. 11 1 Advanced Setting A E scien 11 3 ee See 11 4 SE 11 4 SE 11 5 bere 11 7 a e clove ert oe era pecan O teen neto men eeenenecoes 11 7 IVR Service 12 1 Geese Ta ca te estes E eect ete encores eect 12 1 Customizing IVR Information et 12 3 Replace the IVR information e eetere 12 3 Recording an Audio Message et ettette 12 3 ent EE 13 1 e EE 13 1 Viewing CDR Records 1 iiss insincere 13 2 Saving CDR Records e aien n E 13 3 RMX UtilitieS eeeeeeeeeeeeeeeeeeeeeruneernnnnrennnuernnnnnrrnnnnnennnnnrnnnnneennnnne 14 1 System Alerts isis deisendent 14 1 GE EE 14 2 System Time t 1 sissies reniiesseunseriens 14 2 OE ENEE eon eos een seer onan tose cements 14 3 Modifying Language iiisiseieeeeeee renner 14 4 Table of Contents Setting System Name vvriiciscestreeieeieete terete eres 14 4 Security Setting EE 14 4 Device Upgrade EE 14 5 Podac A EE 14 7 Log Management e 14 8 Software Management 14 9 Backup Configuration et 14 9 Restoring Configuration e eeeeeeeeeeeeeeeeteetertentetn 14 10 Signaling and Hardware Monitoring seeeeeeeeeeeeeeee 15 1 Signaling Monitoring eeeeeeeeeeteeeeeerereenteeetnnenenten n 15 1 Ganawar H E 15 2 Personal Conference Manager DCH 16 1 Introduction to PCM and Operations 11st 16 2 Creating a Conference tiitiirirrittiititietertetieen 16 4 Entering an Existing Conference eetere 16 8 Conference Control for Regular Participants re 16 10 e EE EE 16 10 Can eher 16 12 veo EE 1
17. 45Mbps and 30 frames per second A 4CIF format has four times the capacity of CIF QCIF has quarter the capacity of CIF Coder decoder A device that converts voice and video into digital code and vice versa Refers to the endpoint video camera and video board that are used for videoconferencing Connection between two or more endpoints exchanging video and audio information If only two endpoints are involved a conference is called point to point and no MCU is required If more than two endpoints are involved it is called a multipoint conference and an MCU Multipoint Control Unit is required as the management system Dual Tone Multi Frequency A system of coded signals used by touch tone telephones in which a specific sound frequency or tone is assigned to each key so that the signal can be easily recognized by a computer The codes enable data input and control of voice processing systems DTMF signals can pass through the entire connection to the destination device and therefore are used for remote control after the connection with the MCU is established 19 1 Chapter 19 Appendix C Glossary Abbreviation Term Explanation A hardware device or set of devices that can call and be called by an MCU or another endpoint For example an endpoint can be a phone a camera or microphone connected to a PC or conferencing system Endpoint Far End Camera Control The accompanying software in certain cameras that enables
18. 512 Auto Layout 512 NO S 40 men cit Auto Layout 1920 NO UI RMX Management a e IP Setting Gq Advanced Setting E Meeting Rooms ill EE Reservations i Conference Profiles TT 1920 YES M Users Auto Layout 1536 NO DN l m m al hu Figure 4 2 Conference Profile List Profile To create a conference profile click Co in the Conference Profile list pane or right click in the blank area in the pane and then click New Profile The New Profile interface appears as shown below The RMX 1000 fills in default settings For basic operations you only need to define the display name of the profile If necessary you can set additional conference parameters such as video quality video layout conference skin recording parameters etc Polycom RMX 1000 User Guide New Profile General Display Name gt gt Video Quality gt Video Settings Line Rate 768 v Kbps gt Skins gt Recording C Encryption C Auto Mute Auto Terminate Before First Join fi 0 4 30 Min After Last Quit fi 1 10 Min Minimum ports to be reserved Automatic F Disable Personal Conference Management PCM for regular user Figure 4 3 Defining a Profile General Settings On the New Profile page click the General tab to display the interface for configuring general parameters as shown in the figure above The table below explains the detailed meanings of profile parameters Table 4 2 Genera
19. SE 200 can manage the RMX 1000 as follows e Viewing details of the RMX 1000 system e Modifying conference profiles and scheduling conferences e Monitoring ongoing conferences e Managing the ongoing conference and participants e g extending the conference time terminating the conference adding deleting a participant and sending notification E mails to a participant 1 3 2 First Time Installation and Configuration Follow the procedure below to implement First Time Installation and Configuration of the RMX 1000 system 1 Hardware Installation and Setup 2 Configuration Preparations Get the information needed for network configuration Get the product activation key 3 First Time Configuration Connect a PC to the RMX 1000 Log into the Web interface Modify the default IP address Configure other network options Hardware Installation and Setup Install the hardware and connect lines as described below 1 Put the RMX 1000 product on a stable surface at the installation site 2 Carefully take the RMX 1000 device out of the package You can install the device in the rack or position it on an even surface Mount the RMX 1000 in the rack Install rack brackets supplied by the rack manufacturer in the rack Mount the RMX 1000 on top of the rack brackets Fasten the RMX 1000 to the rack with screws Put the RMX 1000 on a safe even and clean surface 3 Connect cables on the back panel o
20. System H 323 Alias Set the H 323 alias for the system 5 Click the OK button to complete the configuration For more network service configuration information refer to Advanced Setting Basic Operation This chapter introduces the Web UI components of the RMX 1000 and common operations and how to start a simple conference The goal of this chapter is to provide a quick guide on how to start a conference with minimal effort RMX 1000 Screen Components The Web configuration homepage of the RMX 1000 consists of five panes e Conference List e RMX Management e List Pane e Address Book e Status Bar POLYCOM RMX 1000 Administration Setup ar ae e Nae Status _ Start Tk Conference List Pane List Pane Address Book e RMX Hardware monitor agement Pame E Meeting rooms E Reservations d Conference Profiles Status Bar Figure 3 1 Layout of the Web Interface User Rights You can log in to the Web interface as a conference chairperson an operator or an administrator 3 1 Chapter 3 Basic Operation es RMX 1000 can support a maximum of 20 users simultaneously connected to Web UI The table below shows the operation abilities of users at different levels when accessing the Web interface of the RMX 1000 Table 3 1 List of User Rights View Torresen em es C a C a a C a C a a EE EE C a omo nem mm rn Deg Le e e j
21. conference but the participant still receives conference video The Suspend Video indicator appears in the Participants List and the Resume Video button becomes active Participant s video transmission to the conference resumes The Suspend Video button becomes active Vd To block the audio transmission from the conference to the participant When blocked the participant can still be heard by the conference The Audio Blocked indicator appears in the Participants List and the Unblock Audio button becomes active ZE Conference audio transmission to the participant resumes The Block Audio button becomes active M Open the address book and then select the desired participants For more information about address book see Address Book Start Start conference recording Recording Pause l Ean Recording Stop conference recording temporarily Stop Terminate conference recording Recording Polycom RMX 1000 User Guide eo REX OW Same ke g Delete Participant Mute Audio Suspend Video Block Audin Change To Regular Participant Add Participant To Address Book Participant Properties Figure 9 7 Participant Right click Shortcut Menu In the Participant list right click any connected participant to display the shortcut menu Through this shortcut menu you can conduct common participant control operations including connecting disconnecting participant deleting participant muting unmuting audio
22. conference recording fails The conference recording has failed This prompt will be played You are the first person to join the when the first conference conference participant connects to the conference This music will be played for the first conference participant until other participants join the conference The RMX 1000 shipped with IVR information of three languages Chinese English and Japanese You can click the language options on the Language Bar to switch between different languages Polycom RMX 1000 User Guide Customizing IVR Information RMX 1000 supports customized IVR prompts You can upload IVR format compatible audio files to the device and use personalized voice prompts during conferences Replace the IVR information To replace the existing IVR information 1 From the IVR list click the corresponding language option for the IVR information you want to replace set a target IVR language and then click the relevant Download button 2 The Upload File dialog box pops up Enter the path to the audio file you want in the file upload path box or click the Open button to set the path and then click the Download button to upload the file 3 A pop up box opens and prompts you to reboot You need to reboot the device for all newly uploaded audio files to take effect Click the Confirmation button to reboot your device After the files are uploaded successfully and the device is rebooted you can clic
23. data in the formatted CDR file matches its property name one by one as shown below This data can be used to generate a summary report for a conference File Version 1Conference Name 1111Internal Conference ID delleb2 47f2dc1195fd6cdf12605T21Reserved Duration 04 20 47Actual Start Time lActual Duration 2358Status Terminated by a userFile Name 1GMT Offset OFile Retrieved YesCONFERENCE START15 03 2008 04 20 47Stand By FalseAuto Terminate NoLine Rate 768 kbps4udio Algorithm AutoVideo Session Continuous PresenceVideo Format AutoCIF Frame Rate AutoQCIF Frame Rate AutoCONFERENCE START CONTINUE 115 03 2008 04 20 47Entry Tone ONExit Tone ONEnd Time Alert Tone OFFTalk Hold Time 0 x 0 01 secondsAudio Mix Depth 5 ideo Protocol AutoMeet Me Per Conference Yes Chairperson Password 1lCascade Mode NoneMinimum Participants Allow Undefined Participants YesTime Before First Participant Joins 0 minutesTime After Last Participant Quits 0 minutesConference Lock Flag NoMaximum Participants AutoMessage Service Type IVRIVR Service Conference IVR ServiceLecture Mode Type NoLecturer 1Time Interval 0 secondsLecturer View Switching FalseCONFERENCE START CONTINUE 415 03 2008 04 20 47 Conference ID 1111Conference Password 1lChairperson Password lInfol Info2 Info3 Billing Info PARTICIPANT DISCONNECTED 15 03 2008 04 22 52Participant Name K60v24Participant ID a688662247f2dc1195fdaa8labb5aScbfDisconnection Cause Participant hung up
24. enable NAT select this box and then type the public network IP address to be displayed to the outside Used in combination with the DHCP option When the Obtain DNS server DHCP check box is selected this option allows you to address automatically obtain the DNS server address automatically from a DHCP server in the network If you did not select the option for automatic DNS address Preferred Alternate discovery you must enter the preferred alternate DNS DNS Server server addresses here for the device to resolve domain names Sets the speed duplex modes for LAN ports Supported speed duplex modes include 10 100M Full Duplex or Half Duplex and the 1000M Network mode You can also LAN Speed select Auto to use Auto Negotiation with the switch port Note Contact the network administrator before setting LAN Speed to ensure that the switch configuration is matched with the MCU port Configuring Other Network Options Optional If necessary you can configure other network parameters according to the following procedure 1 Click the Advanced Setting configuration item in the RMX Management pane 2 Inthe Advanced Setting configuration pane double click the list item or right click and then select Properties 3 Based on the network requirement set the routing information in the following dialog box 2 4 Polycom RMX 1000 User Guide POLYCOM RMX 1000 Conferences 2 i Advanced Seting Me GxXSeeo a Nave
25. function of the device is activated you can see it is activated in the Administrator gt License Information page as shown below 14 7 Chapter 14 RMX Utilities License Information Total Humber of Resources Videon 20 RMA Verzion Hardware 1 1 0 Software VI 1 00 May 12 2008 rew 1234 Internal Scheduling Encryption High Definition Continuous Presence Serial Number O004F DE dULAC Figure 14 10 License Information Page To directly enter the homepage of the Polycom Resource Center click the Polycom Resource Center button on the Product Activation page To obtain the new product activation key operate according to the procedure of obtaining the paying function activation key For details refer to Obtaining Product Activation Key For the method of obtaining the upgrade activation key refer to Device Upgrade Log Management 14 8 The system supports logging and can record and save the system information continually You can save the log files to your local hard disk for system analysis and diagnosis The log program will be activated once the system starts However if you manually reboot the system or something goes wrong with the log program such as a hardware drive error occurs when saving the log files the data generated during this period will not be saved To view the log files click the menu option Administration gt Logger Diagnostics Files on the top left of the page The l
26. in Continuous Presence conferences e Far End Camera Control FECC LSD in video conferences e Automatic termination of empty no participant conferences e Control of listening and broadcasting audio volume for individual 1 2 Polycom RMX 1000 User Guide participants e Conference control via DTMF codes from participant s endpoint or telephone e Multimedia encryption e Real time display of all conferences and participants e Real time monitoring of each participant s connection status and properties e Easily accessible Call Detail Records CDR for administrator e Active display of all system resources User Interfaces Web Interface The system provides a user friendly Web based operations interface To conveniently and easily manage and monitor conferences or maintain the device the user only needs to access the Web client program of the RMX 1000 system by using the IE browser at the PC The Web interface is designed for both administrator and operator level users Personal Conference Manager PCM The Personal Conference Manager PCM is a menu based onscreen interface viewed on a participant s endpoint The user can perform common conference operations using the endpoint s remote control and onscreen operation menus The interface is designed for end users Full Integration with SE 200 The RMX 1000 system can be completely integrated with the Polycom ReadiManager SE 200 for centrally managed scheduling The
27. number keys 0 9 enable the DI MF function of the endpoint according to that endpoint s configurations To establish an H 323 link use the endpoint to call the IP address for RMX 1000 directly or call the registration prefix of RMX 1000 if you have registered to a gatekeeper After the connection is successfully established the PCM lobby of RMX 1000 will be displayed on the endpoint as shown below Function Options Cursor Ongoing Conference List Preview of Highlighted Conference ID of Highlighted Conference Figure 16 2 PCM Lobby Table 16 3 Description for Conference States Preview of the videos for each site in the highlighted conference displayed in a scrolling manner The highlighted conference has a password has been locked or no participant has yet joined The highlighted conference has a password You must provide the conference password to join 16 3 Chapter 16 Personal Conference Manager PCM C The highlighted conference is locked and permits nobody to join After joining the conference you can use the FECC control keys to bring up the function menu in order to perform some specific function operations e An HD Video Switching conference does not support the preview function For ES more information about the High Definition Video Switching see Video Quality e f Only participant in the participant list can dial in option is selected in Participant settings page See Figure 6
28. o An G LAN ek VW LAN Setting SS Lu E Ge Use LAN1 RINK Management 2 me C DHCP IP Address dk Signaling Monitor el E Se wg Hardware Monitor Gateway V Set as Default amp IP Setting A Zei Advanced Setting CI NAT NAT IP E Meeting Rooms bel Obtain DNS Server Address Automatically 3 m Sam GI Preferred DNS Server Alternate DNS Server LAN Speed Auto el Figure 2 6 Modifying the IP Address Table 2 1 LAN Port Setting Parameters Chapter 2 First Time Installation and Configuration Use LAN1 Enables disables the network port If the user network is configured with a Dynamic Host Configuration Protocol DHCP server select this option DHCP to automatically obtain the IP address Deselect this option to use a static IP address in which case you need to configure the next three options IP Address Set the IP address for this network port Subnet Mask Set the subnet mask for this network port Set the gateway address for this network port If the Set as Default option is selected the device packet will be Gateway forwarded through this gateway by default when there is no matched static route In this case a default route is displayed in the list of the Advanced Setting gt Router page For details refer to the Routers section The Network Address Translation NAT function enables you to translate a private network IP address into a public NAT network IP address before transmission To
29. of each participant and perform related setup and operations through the Conferences list pane Viewing Participant List Click an ongoing conference in the conference list The list pane then shows the participants connected to the conference and those not connected to the conference but added to the participant list Table 9 3 Description of Participant List Parameters Displays the name and type of the participant e Audio Participant Connected via IP phone Ti Video Participant Connected via audio and video channels Recording link Displays the connection status of the participant Connected The participant is successfully connected to the conference dr Disconnected The participant is disconnected from the conference This status applies only to defined Status participants ld Partially Connected The connection process is not yet complete the video channel has not been connected lde Faulty Connection The participant is connected but problems occurred in the connection such as synchronization loss 9 7 Chapter 9 Conference Participant Monitoring Displays the participants role or function in the conference A Chairperson The participant will be defined as the conference Chairperson and will have more rights to manage conferences through the endpoint interface 2 Lecturer The participant is defined as the conference Lecturer Ja Lecturer and Chairperson T
30. table below explains conference information 9 1 Chapter 9 Conference Participant Monitoring Table 9 1 Conference Information The interface displays the name and type of conference Video Conference High Definition Video Conference The interface displays the status of the ongoing conference No indication will be displayed if the connection of participants is normal Corresponding indicators appear with a warning icon at the occurrence of the following statuses DS audio Problems with the participant s audio at Empty No participant is connected H Faulty Connection Participants are connected but the Status connection is problematic DS Mot Ful Not all the defined participants are connected H Partially Connected The connection process is not yet complete the video channel has not been connected A single Participant Only one participant is connected A vided Problems with the participant s video Cer The Conference ID assigned to the conference Start Time Conference start time The time the conference is expected to end Viewing Conference Parameters In addition to the status information shown in the conference list you can view detailed parameters of an ongoing conference Double click the desired conference or right click the conference then click Conference Properties The Conference Parameters interface shows the configuration of the conference Here you can change the en
31. that the message is displayed in the lowermost part of the screen Display Repetitions Move the slider to set the display times of the message overlay Display Speed Ge slider to set the display speed of the message Move the slider to set the vertical boarder of the message overlay If Display Position is set to up the vertical border set Vertical Border here indicates the top margin of the message overlay If Display Position is set to down the vertical border set here indicates the bottom margin of the message overlay Contrast Move the slider to set the contrast of the message overlay es For a high definition conference the message overlay will be disabled 9 6 Polycom RMX 1000 User Guide Participant Monitoring POLYCOM RMX 1000 Administration Setup SS POLYCOM D Not Full 5606 4 22 ex 161 IP pisconnecte 172 21 100 161 ek 1232 BS single Participan 1232 15 34 172 21 100 ID pisconnecte 172 21 100 37 ex 1233 4 Single Participan 1233 15 34 Se 172 21 100 connected e 172 21 100 40 bi Dial in Sex Participant 1 S connected 172 21 100 39 S Dia out AB fx ceiayu DP connected D 17221100111 0460 Z nn L l EI RMX Management A a Signaling Monitor ei Hardware Monitor amp IP Setting RA Advanced Setting E Meeting Rooms lt alll PA lt ii i gt Figure 9 5 Participant Monitoring Pane When a conference is occurring you can view detailed status and properties
32. the desired participants one by one while pressing down the Ctrl key or select adjacent ones while pressing down the Shift key To delete a participant from the Participant list select the desired participant and then click Remove Other configuration parameters are described in the table below Table 6 2 Parameter Description for New Meeting Room Participants After adding participants to the list you can select a participant 6 3 Chapter 6 Meeting Rooms from the drop down list to act as the lecturer By default Auto is selected meaning that the system uses voice activation to switch between the layouts and the participant who speaks loudest will be selected as the lecturer When the conference is running under the Lecture Mode all participants endpoints display the lecturer in full screen and the lecturer s endpoint can time switch to display other conference sites in rotation For details on Lecture Mode please refer to Video Settings Only participants in the above When this option is selected only the participants defined in participant list can the Participant List can dial into the conference dial in If this option is selected after you click OK the system will automatically send an email message to notify each participant Email Notification in the Participant List to join the conference This option can be enabled only if SMTP is configured in the Advanced Setting For more information see Em
33. will be convened at the specified time every day In the specified period this reservation is also deleted when the last conference is terminated The table below explains the configuration parameters Table 7 2 Parameter Description for Reservation Setup Daily Start Time Set the start time of the conference in the format of H M Set the duration of the conference in the format of H M Start Date Set the start date of the recurrence range of the reservation End Date Set the end date of the recurrence range of the reservation Reserving a Weekly Conference To reserve a weekly conference set Schedule Mode to Weekly Chapter 7 Reservations Start Time OO Ba Duration Ss OO Start Date 2008 06 12 iv End Date 2006 06 12 ka C sun Mon Tue wed _ Thurs Fri Sat Figure 7 5 Reservation Setup Weekly The set conference will be convened at the specified time per week In the specified period this reservation is also deleted when the last conference is terminated The table below explains the configuration parameters Table 7 3 Parameter Description for Reservation Setup Weekly Start Time Set the start time of the conference in the format of H M Set the duration of the conference in the format of H M Start Date Set the start date of the recurrence range of the reservation End Date Set the end date of the recurrence range of the reservation Specify the weekday on which the reserv
34. you will enter the conference A chairperson password is not mandatory Press the confirmation key to enter the conference directly if you do not have the chairperson password Figure 16 7 Create Conference Chairperson Password Table 16 7 Control Key Description ESCHW Enter the chairperson password Input confirmation Delete the previous input lt Return to the higher level menu if the input box is blank Input confirmation If there is no chairperson password configured in the conference an endpoint device that accesses the conferences through the PCM won t be able to use the chairperson function 16 7 Chapter 16 Personal Conference Manager PCM Entering an Existing Conference 16 8 Step 1 After an endpoint establishes a connection with RMX 1000 the endpoint enters the main menu interface Now you can join a conference in one of the following ways selecting the conference you want from the conference list directly or choosing Conference access by ID and entering the target conference ID to join Figure 16 8 Join Conference Main Menu Options Table 16 8 Control Key Description Shortcut key for Conference access by ID n Shortcut key for conference selection n represents the number identifier in front of the conference name Shift the selection focus up down cyclic Selection confirmation Zoom Out Go to the previous page Zoomin Go to the next page Step 2 Select Conferenc
35. 00M half duplex for the LAN1 interface H set lani 1860 half restart system Stop launcher e mmm wi OK stop audio e OK stop videO es ore ea see eee ee el ee OK eton MD aoaea eaa OK GE HUN OK stop mermaid 2 ewe N OK 18 6 After you set the connection feature or IP address for the LAN interface the system must be restarted in order for the new settings to take effect 19 Appendix C Glossary Bandwiath Bos Kbps CIF 4CIF QCIF DTMF Defines the information carrying capacity of a channel In analog systems it is the difference between the highest frequency that a channel can carry and the lowest measured in hertz In digital systems bandwidth is measured in bits per second The larger a connection s bandwidth the more data can be transmitted in a given amount of time allowing for greater video resolution and more sites in a conference Bits and kilobits per second a unit of bandwidth that is the amount of data that can flow during one second over a communications line using a transmission medium 1Kbps 1000Bps Common Intermediate Format an optional part of the ITU T s H 261 and H 263 standards CIF specifies 288 non interlaced luminance lines that contain 176 pixels CIF can be sent at frame rates of 7 5 10 15 or 30 per second When operating with CIF the amount of data to transmit cannot exceed 256K bits The CIF video format has the capacity to transmit video images of 352x288 pixels at 36
36. 2008 06 1 tat HO dh 420 0086 06 02 16 06 54 2006 06 I mea C20080602 ay Empty Security Setting Deny lobby access to endpoints calling through the tallawing interfaces C LANI Deny management through the following interface C LANI C Disable ad hoc conference Cancel Figure 14 5 Security Setting Page Polycom RMX 1000 User Guide You can set the following security restrictions Deny lobby access to endpoints calling through the following interfaces Select the LAN1 or LAN2 check box Then the endpoint connected to this port cannot dial into the PCM lobby through the IP address or E 164 number of the RMX 1000 However you can still directly dial into the conference by calling RMX 1000 IP address E 164 conference ID Deny management through the following interface Select the LAN1 or LAN2 check box Then the user PC cannot log into the Web UI through the IP address of this LAN port LAN 1 and LAN 2 ports shouldn t be disabled at the same time If there is only one LAN port is enabled in LAN Setting page see Figure 11 2 at the same time both the LAN1 and LANZ options will turn grey not allowing to be disabled Disable ad hoc conference When this check box is selected the endpoint cannot create a conference in the PCM lobby Also you cannot create a conference by directly entering RMX 1000 IP conference ID through the remote control For the details on PCM refer to Personal Conference Manager
37. 222 Ki a 172 21 103 20 CH Maple Ap 2100 02 00 PS HDX9000 large r 172 21 101 103 E 22 172 21 103 20 a 2 172 21 103 20 192 167 103 33 192 167 103 33 E 4 172 21 103 20 amp IP Setting R 172 21 100 126 172 21 100 126 Ba Advanced Setting 2301 172 21 103 23 master 172 21 103 27 2222 amp Meeting Rooms SL 2 8 172 24 103 22 Reservations GL 17221100122 172 21 100 122 d Conference Profiles fe g 172 21 103 20 Blige vi B 4 172 21 103 20 lt 1 T E kl H Conna ot La Figure 8 1 Address Book Adding a Participant to the Address Book You can add the information of a new participant to the address book in the following two ways e Create a participant in the address book e Adda participant in the ongoing conference to the address book Creating a Participant in the Address Book Click the v button on the Address Book pane to add a new participant and enter the New Participants General interface 8 1 Chapter 8 Address Book General Settings gt General gt Advanced Name gt Information IP Address Alias E164 Cascade Master v Dialing Direction Dial out Extension DTMF O Audio Only Figure 8 2 New Participants General The table below explains the detailed meanings of these parameters Table 8 1 Configuration Description of New Participants General Name Enter a name to identify the participant Enter the IP address of the particip
38. 3 the endpoint in the PCM lobby which isn t added in the participant list cannot see the preview but a picture displays like the conference is locked Menu Title Cell eidele L Gamera Lontrol Function Options 3 Video Force Figure 16 3 Function Menu Creating a Conference To create a new conference using the endpoint remote control 1 After the endpoint establishes a connection with RMX 1000 enter the main menu interface Press the FECC or DTMF key on the endpoint remote control to select Create New Conference on the main menu interface as shown below 16 4 Polycom RMX 1000 User Guide Figure 16 4 Create Conference Main Menu Options Table 16 4 Control Key Description Shortcut key for Create New Conference Tomou swine Bonin Stews d Enter the conference ID input interface as shown below with an IVR message played to prompt the user to enter the conference ID Enter a valid conference ID and confirm it by pressing Please enter Conference i EES Figure 16 5 Create Conference Enter Conference ID 16 5 Chapter 16 Personal Conference Manager PCM Table 16 5 Control Key Description 0 9 Enter conference ID Input confirmation Delete the previous input Return to the higher level menu if the input box is blank Input confirmation Please make sure that the conference ID entered does not conflict with any currently running conference ID meeting room ID or conferen
39. 6 11 26 22 Local 2008 05 26 16 27 41 Automatically synchronize device time with atime server Time Server kime windows com O Synchronize Date amp Time with My DC Please first terminate the ongoing conferences or reservations before synchronizing the time Figure 14 3 System Time Setup Page This page shows the date and time of the system and the user PC You can set up the system time in one of the following methods e Synchronize with a network time server Select the Automatically Synchronize Device Time with a Time Server option to synchronize the device time with a network time server In this case enter the IP address or domain name for the time server in the Time Server field then clicking the Synchronize button to proceed with the synchronization e Synchronize with the user PC Select the Synchronize Date amp Time on My PC option to synchronize the device time with the connected user PC then click the Synchronize button to proceed with the synchronization conference on the device You should terminate the conference before activating the E You cannot perform the time synchronization operation if there is an ongoing Synchronize button Customization You can customize the following language settings for the device the language of the menus to be displayed for the endpoints PCM and the IVR voice prompt language You can also modify the device s system name To proceed with the customization clic
40. 6 13 Chairperson Conference Control 6er 16 14 Invite Participant 16 16 Participant mute status 111s etter eee 16 16 Drop Participant 101 tte teeter tee 16 18 ere Patiala E Ge aaa eestor a en eeceneiee ecient 16 19 Appendix A Connection Failure Diagnosis Een 17 1 Appendix B Telnet Terminal Commande EEN 18 1 HyperTerminal Parameters 11111 tcceteereit steerer teeta 18 1 Login ee 18 1 Csi Oc iia eee ee 18 2 Appendix C GIOSSALY 1 2eeceeereeseesseeestsensentesenenseneteeseneeseeans 19 1 System Overview This chapter will serve as a brief introduction to the RMX 1000 system and its major functions and features The subsequent chapters provide more details to attend manage and monitor conferences through the RMX 1000 system and on maintaining the device RMX 1000 The Polycom real time media conferencing platform RMX 1000 is a high value multipoint platform for small IP networks or remote locations on large IP networks The Polycom RMX 1000 provides the following features e All in one box is easy to install configure and manage e Provides high quality audio video and content sharing e Ensures an optimal experience even on sub optimal networks with Polycom LPR e Familiar user interface and web interface same as RMX 2000 e Siren 22 Stereo e H 264 Content e Internal Reservation optional or external with Polycom SE 200 e Personal Conference Manager PCM The Polycom RMX 1000 Multipoint Control Unit
41. 623 08 47 23 06 2008 00 4 00 00 08 02 00 00 Terminated by user NO ae C20080623 08 48 23 06 2008 00 4 00 00 16 02 00 00 Terminated by user NO C20080623 08 51 23 06 2008 00 5 00 00 18 02 00 00 Terminated by user NO C20080623 08 52 23 06 2008 00 5 00 00 10 02 00 00 Terminated by user NO C20080623 09 00 23 06 2008 00 5 00 00 14 02 00 00 Terminated by user NO C20080623 09 00 23 06 2008 00 5 00 00 12 02 00 00 Terminated by user NO Bi EEN OO E 92 NF INNS 14 0 DT DT 94 nanan Terminstod hu ger hI CA m La Refresh List Select Al Figure 13 3 CDR Records Polycom RMX 1000 User Guide Table 13 1 Parameter Description of CDR Shows the conference name and an icon indicating whether or not the CDR record has been written to the RMX 1000 s memory CDR record saved CDR record not saved Start Time The actual start time for the conference The actual duration of the conference The reserved duration for the conference You can check if the Reserved Duration conference was extended or shortened by comparing the actual Duration to the Reserved Duration Display Name Shows the conference status The following values may be displayed Ongoing conference Terminated by user Status Terminated when end time passed Automatically terminated when conference was empty Terminated by a participant using DI MF codes Conference never became ongoing due to a problem Unknown error Eile Rereved Indicates if the CDR files have bee
42. 8 04 02 18 31 11 172 21 100 111 KC encrypt A Empty 5677 17 37 g tl RMX Management A ia Connections S Conference Profiles Users eg IVR Setting it Recording Link Mm Figure 10 3 User Connection List The Web management page for the device can list all connections all users servers or others logged into the devices to the Web interface To view connected users click Connections in the RMX Management pane The list of connected users including the following information is displayed in the list pane on the right side User login name Authorization level of the user conference chairperson operator or administrator User login time User computer name or ID 11 Network Service IP Setting Click IP Setting in the RMX Management pane The corresponding IP information of the device will be displayed on the list pane including the IP addresses and Gateway addresses for port LAN1 and LANZ and the addresses of the NAT server and DNS server POLYCOM RMX 1000 Administration Setup Conferences 2 GX ae i Birecora Empty 1908 18 04 LAM1 172 21100 44 19216811 NO Disable Senni A Eech 5877 17 37 LAN2 lt MT AMX Managemen A dk Signaling Monitor a Hardware Monitor Sech Zei Advanced Setting E Meeting Rooms lt e dl Figure 11 1 IP Setting Right click a LAN port and select Properties The following page appears You
43. Level Administrator Receive the Email when System Alerts Email Address Figure 10 2 New User Settings Page Table 10 1 Description for New User Settings User Name Enter the user name for logging in to the system s Web page Password Enter the password for logging in to the system s Web page Authorization Level Set the authorization level of the user to Administrator Operator or Chairperson Receive the Email When System Alerts Email Address Enter the Email addresses for recipients here if Receive the Email When System Alerts is enabled If enabled the user will receive an Email when a system alert is generated It is only available for Administrator level users Deleting User To delete a user click the user in the user list and then click the Ke button or right click the user and select Delete User Modifying User Password Only users with Administrator privileges are allowed to modify passwords of other defined users To modify the password of a user right click the user you want to modify in the user list and select Change User Password The page for password modification appears Enter the old password new password and confirmation password to complete the modification 10 3 Chapter 10 Users and Connections Viewing User Connection 10 4 POLYCOM RMX 1000 Administration Setup Connections iy KASS D record D Empty 1908 18 04 POLYCOM Administrator 200
44. Manually participants defined in the meeting room to join the conference unless the administrator dials out manually Participant setup You can add the participant information to the invited participant list for the meeting room When the meeting room is activated the system will automatically call the participants defined in the meeting room to join the conference To set the invited participant list click the Participants tab to enter the relevant interface as shown below New Meeting Room gt General Meeting Room Name 20080526 16 31 gt Participants gt Information Hype Name IP Address H 323 IDJE 164 2212 17221105322 2215 172210322 226 172 21 103 22 2213 172 21 103 22 2205 172 21 103 22 Lecture Fl Only participants in the above participant list can dial in Email Notification Email account should be configured in the advanced setting Figure 6 3 New Meeting Room Participants You can add participants to the list in the following two modes 1 Click New to create a participant The configuration interface is the same as that for adding a new participant to the address book For explanation on the configuration parameters see Creating a Participant in the Address Book 2 Click Add From Address Book to select and add a participant from the address book In the address book select the desired participant and then click OK To select multiple participants at one time click
45. NECT 172 21 103 224 D EN GT SS NEIER 172 21 103 67 Figure 3 4 List Sorting Right click Shortcut Menu The Web interface provides right click shortcut menus for common operations such as viewing detailed parameters creating deleting items etc Alternatively you can perform these operations by double clicking the corresponding list items or by using the corresponding buttons on the toolbar of the pane Pane Sizing Move the mouse pointer to the border of the pane when the pointer turns into an arrow drag to size the pane while holding down the left mouse button Confirm Cancel To confirm your settings on the parameter configuration interface click the OK button in the lower part of the interface To abort your settings click the Cancel button Starting a Conference There are several ways to start a conference with the RMX 1000 e Click the New Conference button in the Conferences pane e Directly enter the dialing number including a new conference ID through the remote control e Dial into a meeting room A Meeting Room is a conference that is saved in the MCU without occupying any resources It remains in passive mode until it is activated by the first participant For more information about Meeting Rooms see Meeting Room e Reserve a conference optional The reserved conference is stored at the MCU and reserves system resources for the call s specified time The 3 5 Chapter 3 Basic Operation
46. OM TOGETHER GREAT THINGS HAFFEN Solutions Products Pricing S Promotions Certification amp Training Service amp Support Sales amp Marke Service amp Support Overview Global Services Support Professional Services Support Services White Papers Service Descriptions Services Sales Tools Polycom s Global Services are designed to meet With tens of thi Product Support the evolving collaborative communications applications ci meee E requirements and business application needs worldwide Pol Polycom global Services delivers innovative knowledge int implementation support and Management Knowledge Base spectrum Product Su Product Activation solutions that cover planning design maximize your Figure 2 1 Service amp Support Page Polycom RMX 1000 User Guide 4 Enter the Activate Your Product page Enter the License Number and Serial Number of the product in the Single License Number pane and then click the Generate button You can find the license number and serial number of the product from the document provided with the RMX 1000 Record the activation key displayed in the Key Code field Single License Number Please enter the License Number and Serial Number of your product to generate a Key Code To retrieve a previously enabled Key Code please enter the product s serial number and leave License Number blank License Number 0 SerialNumber 0 Key Code Generate Figure 2 2 Activat
47. Q931 Disconnection Cause Default cause or not available 0 PARTICIPANT DISCONNECTED15 03 2008 04 29 58Participant Name K60v24Participant ID a688562247f2dc1195fdaa8labb5aicbfDisconnection Cause Participant hung upQ931 Disconnection Cause Default cause or not available 0 USER ADD PARTICIPANT15 03 2008 04 59 55User Name Participant Name K 60v24 Participant ID ODialing Direction Dial outNetwork Service Name Default IP ServiceAudio Only No Identification Method Calling IP address or aliasMeet Me Method MCU ConferenceUJSER ADD PARTICIPANT CONTINUE 115 03 2008 04 59 55Network Type H 323Video Protocol AutoBroadcasting Volume 5Undefined Participant Yes Node Type TerminalVYideo Bit Rate AutoIP Address 192 167 103 24Signaling Port IgnoreH 323 Participant Alias Type E 164H 323 Participant Alias Name 103166H323 PARTICIPANT CONNECTED15 03 2008 04 59 55Participant Name K60v24Participant ID a688552247f2de1195fdaa8labbabcbfParticipant Status ConnectedNEW UNDEFINED PARTICIPANT15 03 2008 04 59 55Participant Name K60v24Participant ID a688552247Tf2dc1195fdaa8labbabcbfDialing Direction Dial inNetwork Service Name DefaultAudio Only NoIdentification Method Calling IP address or aliasMeet Me Method MCU ConferenceNetwork Type H 323Video Protocol AutoBroadcasting Volume 5Undefined Participant YesNode Type Terminal Yideo Bit Rate AutoIP Address 192 167 103 24S5ignaling Port IgnoreH 323 Participant Alias Type E 164H 323 P
48. R setting Password Modification Enter set telnet password after the prompt to modify the login password for the command setting interface The password can be set to a maximum of 20 characters This command is only used to change the login password for the telnet session and serial interface No effect for the web UI password H set telnet password enter new password m Ping Enter ping lt ip gt n lt count gt w lt time gt l lt size gt after the prompt to check the network connection status Table 18 2 Parameters Description e IP address of the destination host Polycom RMX 1000 User Guide Packet sending times defaulted to 10 Waiting time defaulted to 1000 ms Size of the sent packet defaulted to 32 bytes Example Send the host whose IP address is 172 21 100 111 a Ping packet with the size of 1500 bytes for five times cyclically The wait time is 1000 ms H ping 172 21 1668 111 n5 wl Un Pinging 172 21 168 111 with 1568 bytes loop 5 times wait L n ms 15208 bytes From 172 21 1806 111 seq 1 tt1 127 delay ims 1520 bytes From 172 21 1806 111 seq 2 tt1 127 delay 2ms 1520 bytes From 172 21 1806 111 seq 3 tt1 127 delay 2ms 1528 bytes from 172 21 186 111 seg tt1 127 delay 2me 15286 bytes from 172 21 186 111 seq 5 tt1 127 delay ime send 5 packets receive 5 packets lost ACH 84 gt packets time is SA6S5ms bandwidth is 12 1khbps Network Setting Enter the follo
49. States and Function Description Les Enter the Video Force page Fit the layout to the conference mode you set The Change layout function is available only if the conference is configured in the Conference Layout mode When the conference is in the Lecture Mode or Same Layout this option will not be displayed For more information about layout mode settings refer to Video Settings Camera Control This item is used to remotely control the camera at an endpoint s conference site Select the Camera Control option to enter the menu interface for remote control camera as shown below On the Camera Control menu use the up down left right arrow keys to select a conference site and then press the Zoom In key to confirm your selection 1 then pr k mg a d E en s mers 0 Figure 16 11 Conference Control for Regular Participants Camera Control 1 Table 16 12 Control Key Description Shift the selection to the above below left right conference site 16 12 Polycom RMX 1000 User Guide Exit the Camera Control menu and return to the main function menu Confirm your selection and enter the second level interface and take control with the remote camera After you select the conference site you want a remote control icon will appear on the top left corner as shown below Now you can use the FECC keys on the remote control to control the camera in the selected conference site If you performed no FECC oper
50. Usage Video 4 Audio LU Figure 3 3 Resources Usage Information e MCU State The following explains the information displayed in the MCU State area WO MCU State NORMAL _ The MCU is functioning normally GDL State MINDR _ The MCU has a MINOR problem but keeps working ME state i MAJOR The MCU has a MAJOR problem MCU behavior could be affected and attention is required Address Book The Address Book shows the participant information set on the RMX 1000 It enables users to easily add participants to the conference Here the user can add and delete participants or set participant groups For more information about the address book see Address Book Common Operations 3 4 List Sorting All the list items on the Web interface can be sorted by parameter properties Click the desired column header in the list When a small triangle appears you can sort the list in ascending or descending order After a list is sorted by a column header in ascending or descending order you can click the column header again to sort it in opposite order Polycom RMX 1000 User Guide So RX OD Samo du ES ya Su dE fetes Je Je es 172 21 100 DISCONNECT 172 21 100 208 fee 172 21 100 T DISCONNECT 172 21 100 28 172 21101 W CONNECTED 172 231 101 1 Alas Mar 172 21103 T CONNECTED T2271 105 157 172 21 1032 IF pisconnect 172 21 103 209 172 241 103 IP pisconnect 172 21 103 223 472 241 1032 IP DSCOH
51. a participant to control a remote camera FECC F A group of bits that make up an elementary block of video rame SS data for transmission by certain protocols The number of video frames displayed on screen during one second measured in fps frames per second G711 ITU T audio algorithme 64Kbps 3 4 kHz G722 ITU T audio algorithme 64Kbps 7 kHz G728 ITU T audio algorithme 16 Kbps 3 4 kHz Frame Rate A type of server that performs two main functions translates LAN alias addresses of terminals and gateways Gatekeeper to IP addresses and provides bandwidth management ITU T standard that defines how to multiplex video audio H 221 control and user data into one serial bit stream ITU T standard that defines simple multipoint control systems procedures and describes network maintenance functions H 231 ITU T standard that defines a set of MCU functions and l operational requirements ITU T standard that defines initiation of communications between systems and capabilities negotiation procedures H 230 H 242 ITU T standard that defines initiation of communications between systems and capabilities negotiation procedures in multipoint conferences ITU T standard that defines the Px64 video coding H 261 algorithm ITU T standard that provides improved compression and quality of video images at a line rate lower than 384Kbps This standard is not supported by all codecs H 243 H 263
52. ail Other information To configure other information for the meeting room click the Information tab Here you can configure conference notes site details accounting information etc New Meeting Room gt General ek Meeting Room Name c20080528 17 29 gt Participants gt Information Infot FE Info2 Se Infos FO Billing Info Figure 6 4 New Meeting Room Information Modifying a Meeting Room To modify a meeting room double click the desired meeting room in the meeting room list or right click the meeting room and then click Meeting Room Properties For explanation on the configuration parameters see Creating a Meeting Room Deleting a Meeting Room To delete a meeting room double click the desired meeting room in the meeting room list and then click Z or right click the meeting room and then click Delete Meeting Room Reservations Multiple types of conference reservations can be implemented using the RMX 1000 You can reserve a conference for one time or convene routine conferences on a daily weekly or monthly basis as needed The system reserves resources for conferences so the conference can be automatically started at the preset time The RMX 1000 can support up to 1000 reservations The reservation function is an optional function of the RMX 1000 and will be available only when the user purchases the license The device does not display the related options until the license for t
53. ant s endpoint This item is EE optional if an alias is set in the Alias check box below Set the alias of the participant s endpoint Select the alias type H 323 or E 164 from the drop down list and then enter the alias This item is optional if the IP address of the endpoint is set If the device is a standard endpoint select No Cascade If the device will be a cascaded link to another MCU set the master slave relationship of the RMX 1000 relative to the Cascade participant If the RMX 1000 is the master select Master otherwise select Slave In the cascading mode you need to set the following three items Dialing Direction Extension and DTMF Select the dialing direction Dial in The participant s device dials in the conference at the local RMX 1000 It is unnecessary to set the items Extension and DTMF if this option is selected Dial out The local RMX 1000 dials out to the participant s device Dialing Direction Use this field in case the user would like to send an extension field to the remote end ome Enter a DTMF code that will be sent upon connection to the Extension DTMF remote end If this option is selected the participant will be defined as an Audio only audio participant and the system does not support video input and output capabilities Example of cascading configuration There are two set of cascaded RMX devices RMX 1000_1 and RMX 1000_2 Polycom RMX 1000 User Guide The in
54. apter 4 Conference Profiles Parameter Description Disable Personal Conference Management PCM for Regular User Video Quality If this check box is selected the user who enters the conference as a regular participant cannot display the PCM menu to control the conference For related information refer to Conference Control for Regular Participants To set the video quality parameters for the conference click the Video Quality tab to enter the following page el General Video Quality Video Settings Skins Recording WW WW yY Se Display Name First Video Definition Up to H 264 CIF SIF Second Video Definition Content Setting Up to H 264 Content H 239 Setting Graphics Figure 4 4 Video Quality Setup Page Set the video quality of the conference screen You can select one of the following five modes Table 4 3 Video Quality Parameters First Video Definition Video Definition Up to H 264 CIF SIF Up to H 263 4CIF ASIF 15FPS Up to H 264 4CIF 4SIF Optional with keycode Up to H 264 720P Common Layout 4 4 It is used for the screen display of ordinary quality The conference video can be best coded decoded with the H 264 protocol and displayed with the CIF SIF resolution requesting the lowest bandwidth requirement and occupying the minimum system resources Each endpoint in the conference occupies only 1 H 323 connection resource It i
55. articipant Alias Name 103166PARTICIPANT DISCONNECTED15 03 2008 05 00 05 Participant Name K60v24Participant ID a688552247f2dc1195fdaaSlabbabdcbfDisconnection Cause Disconnected by the operatorQ931 Disconnection Cause Default cause or not available 0 CONFERENCE END15 03 2008 05 00 05 Conference End Cause Terminated by a userOPERATOR TERMINATE CONFERENCE15 03 2008 05 00 05Terminated By Figure 13 2 CDR File Formatted Viewing CDR Records 13 2 To view the conference records click the menu options Administration gt CDR on the top left of the page The CDR List pane appears showing the saved CDR records POLYCOM RMX 1000 Administration Setup Ke Logger Diagnostic Files D Software Management gt Backup Configuration Reservation a CDR o Ne License Information Restore Configuration Reservation S att me End Time CDR List Select the files to retrieve and then click Get Files Display Name Reserved Duration Status File Retrieved NO amp C20080620 09 49 20 06 2008 01 4 00 00 25 02 00 00 Terminated by user C20080620 09 57 20 06 2008 01 5 00 00 10 02 00 00 Terminated by user NO C20080620 10 02 20 06 2008 02 0 00 00 08 02 00 00 Terminated by user NO 20080620 11 41 20 06 2008 03 4 00 02 06 02 00 00 Terminated by user NO 20080623 08 46 23 06 2008 00 4 00 00 14 02 00 00 Terminated by user NO 20080623 08 47 23 06 2008 00 4 00 00 21 02 00 00 Terminated by user NO 20080
56. arts gt Email Audio 0 83 Figure 11 6 Advanced Setting QoS The table below explains the meanings for all QoS parameters Table 11 4 QoS Parameter Settings Select this option to enable configuration of the QoS Enable settings When un checked the system uses the default QoS settings DiffServ and Precedence are two methods for encoding packet priority The priority set here for audio and video packets should match the priority set in the network routers Differv Select when the network router uses Differv for priority encoding Note If you select DiffServ but your router does not support this standard IP packets queue on the same Type communication links with data packets This non prioritized queueing greatly increases the latency and jitter in their delivery and can negatively impact performance Precedence Select when the network router uses Precedence for priority encoding or when you are not sure which method is used by the router Precedence should be combined with None in the ToS field Note Precedence is the default mode as it is capable of providing priority services to all types of routers and is currently the most common mechanism You can prioritize audio and video IP packets to ensure that all participants in the conference hear and see each other clearly Select the desired priority The scale is from 0 to 5 where 0 is the lowest priority and 5 is the highest A Vi EES EES The
57. as the bandwidth encryption and video quality All conferences will be created on the basis of conference profiles By saving conference profiles on the RMX 1000 users can conveniently and rapidly schedule new conferences without performing repeated configurations The system is shipped with five default conference profiles as shown in the table below Table 4 1 Default Conference Profiles PEA OG EECH Lenger Default Profile 768 4CIF_H264Content 4CIF H264 with H264 Content 384 CIF H264Content 384 CIF with H264 Content 384 CIF H263Content 384 CIF with H263 Content 2M_720p_H264Content Appears only if the H 264 720p 2M 720p with H264 Content option is activated The following parameters generally decide the video conference quality e Bit Rate The transmission rate of the audio and video streams The higher this value is the better the displayed video quality e Audio Algorithm The audio compression algorithm determines the audio quality of the video conference e Video Protocol Video Format and Frame Rate These parameters define the quality of the video picture When an endpoint is connected to the conference it will select a video capability based on the video parameters set for the conference For example if the video protocol for the conference is H 264 an endpoint that supports the H 264 protocol will select H 264 for video coding when it connects to this conference The following features are commonly
58. ation in 10 seconds or pressed DTMF key 0 you will be automatically signed out of the FECC state and brought to the conference video state Figure 16 12 Conference Control for Regular Participants Camera Control 2 Table 16 13 Control Key Description Turn the camera of the selected conference site to the up down left and right directions in the remote camera control state Zoom out the focus in the remote camera control state Zoom in the focus in the remote camera control state Video Force When the number of participants added to the conference is larger than the number of configured screen windows this menu item is used to specify a window to display the remained participants in turn Select the Video Force option to enter the menu interface for changing the displayed conference site 16 13 Chapter 16 Personal Conference Manager PCM as shown below The selected conference site is displayed with a yellow border around it You can use the FECC up down left right arrow keys to select the conference site you want and then press Zoom In to confirm your selection Press Zoom In repeatedly to switch the conference videos consecutively If you performed no operation in 10 seconds the endpoint will automatically return to the conference video state You can also press the Zoom In key to exit the Video Force interface and return to the main function menu Figure 16 13 Conference Control for Regular Participants V
59. ayout of the conference is in accordance with the conference profile To change the video layout do as follows 1 Inthe Conferences list pane double click the desired conference 2 On the conference parameter interface click the Video Settings tab 3 Select the desired layout mode Lecture Mode All the participants endpoints in the conference will display the lecturer in full screen and the lecturer s endpoint will display other participants according to the layout set here After this option is selected the Lecture option is activated Specify a lecturer in the drop down list Auto means the voice activation mode will be used to select the participant who speaks most loudly as the lecturer Same layout All the participants endpoints will display the same video according to the layout set here and no video layout can be customized Conference Layout The video layout can be customized on each video conference endpoint After this option is selected the operator can set participant properties through the Web interface for more information see Setting Conference Layout for Participant s Endpoint and the participant can set layout by operating the endpoint via remote control for more information see Click amp View 4 Set the layout Click the desired layout number and then select the desired layout The interface shows the thumbnail of the layout For the video display in each video window you can selec
60. by all conference participants while the audience is rotated through the lecturer s view in a time switched mode H 239 An H 239 compliant endpoint can simultaneously send and receive two channels of conference video streams dynamic conference video and PC screen content This mode of content sharing is used for many functions such as training or reporting Media Encryption The system has an optional AES 128 bit media encryption mode so the conferencing connection is more secure LPR Lost Packet Recovery is a Polycom algorithm designed to protect IP video calls from the impact of network packet loss LPR offers five key benefits e Allows users to conduct high quality video calls over loss prone IP networks DSL cable satellite high contention LANs WANS etc without suffering the effects of packet loss e Protects video calls from short term network issues by temporarily adjusting the bit rate of the call in progress e Reduces the jitter buffer and associated delay 1 1 Chapter 1 System Overview e Allows an organization to use all available bandwidth for its video calls e Protects all elements of the videoconference call voice video and content IVR Enabled Conferencing The Interactive Voice Response IVR function lets participants perform various operations during ongoing conferences according to voice prompts The participants use their endpoints keypads and remote control to interact w
61. c Lo Figure 12 2 Sound Sound Recorder Dialog Box 2 To define the recording format click File gt Properties The Properties for Sound dialog box opens 3 Click the Convert Now button Properties for Sound E 2 x Details Found Copyright Mo Copyright information Length UU sec Data Size C bytes Audio Format PCM 22 050 kHz 6 Bit Mona Format Conversion gt To adjust lhe sound quality or use less space for S this sound check Convert Now Convert Mow Choose from Cancel Figure 12 3 Properties for Sound Dialog Box The Sound Selection dialog box opens 4 Inthe Format field select PCM 5 Inthe Attributes list select 16 000 kHz 16Bit Mono 12 4 Polycom RMX 1000 User Guide Sound Selection Name untitled ll Save Ag emp Format PLM Attributes 16 000 kHz 16 Bit Mono Cancel Figure 12 4 Sound Selection Dialog Box 6 To save this format click the Save As button The Save As dialog box opens 7 Select the location where the format will reside enter a name and then click OK Save this format as PLM Cancel Figure 12 5 Save the Format The system returns to the Sound Selection dialog box 8 Click OK The system returns to the Properties for Sound dialog box 9 Click OK The system returns to the Sound Sound Recorder dialog box You are now ready to record your voice message To record a new audio message 1 On you
62. can view and modify the detailed parameter information here Chapter 11 Network Service CANT Setting Uze LAM C DHCP IP Address h F221 100 44 Subnet Mask 255 255 255 0 Gateway h 392 165 1 1 Set as Default C NAT MAT IP Obtain ONS Server Address Automatically Preferred DNS Server h T2 21 96 8 Alternate DAS Server h T2 21 96 6 LAN Speed Auto Le Figure 11 2 ID Setting LAN Port Setting Page Table 11 1 LAN Port Setting Parameters Use LAN1 2 Enables disables the network port If the user network is configured with a DHCP Dynamic Host Configuration Protocol server select this option to automatically obtain the IP address Deselect this option to use a static IP address in which case you need to configure the next three options IP Address Set the IP address for this network port Subnet Mask Set the Subnet Mask for this network port Set the gateway address of this port If Set as Default is selected and no matched static routes are found the device packets will be transmitted via this gateway by default A default route will be displayed in the Advanced setting gt router list For more information see the Routers section Gateway The NAT Network Address Translation function enables you to translate a private network IP address into a public network IP network before transmission To enable NAT select this check box and then set the public network IP address to be displayed to t
63. ce ENDPOINT_HANGUP The endpoint hangs up initiatively OPERATOR_DISCONNECT Ee administrator 17 1 18 Appendix B Telnet Terminal Commands RMX 1000 also supports device debugging from the command line You can configure command settings in either of the following two methods using the HyperTerminal after connecting it to the device through a serial port or configuring via telnet Both methods use the same command format Next we will describe how to configure command setting using the HyperTerminal HyperTerminal Parameters e Port COM basing on the port used e Speed baud e Data bits 8 bits e Parity bit None e Stop bit 1 Furthermore you may need to set some other parameters based on the simulation software used e Noecho for local input e The settings for the DEL and Backspace keys e Enter New line e The simulation type for the endpoint Automatic or ANSI Login If you have completed all the above configurations and launched the HyperTerminal simulation software successfully click the Enter key The login interface appears The login interface shows all of the software information and you ll be prompted to enter the login password Now enter the login password and press the Enter key The factory default login password is POLYCOM case sensitive 18 1 Chapter 18 Appendix B Telnet Terminal Commands If you entered a wrong password you may be required to re login to the system If yo
64. ce reservation ID Otherwise the creation of the conference will fail because conference IDs must be unique 4 3 You are then brought to the conference password input interface as shown below with the IVR voice played to prompt you to enter the conference password If the conference has a password all the participants attempting to connect to the conference must enter a correct password before joining the conference A conference password is not mandatory you can press the confirmation key to move to the next page directly Figure 16 6 Create Conference Conference Password Table 16 6 Control Key Description on Enter the conference password Input confirmation Delete the previous input lt Return to the higher level menu if the input box is blank 16 6 Polycom RMX 1000 User Guide Input confirmation 4 After entering the conference password you will be brought to the chairperson password input interface as shown below with an IVR voice prompt asking you to enter the chairperson password The chairperson password is used for identifying the participants who will have access to chairperson services When connecting to a conference a participant who has entered the chairperson password will be treated as the conference chairperson by the RMX 1000 and thus granted with the corresponding conference operation permissions This is the last page for creating a conference After completing this page
65. chedule E Schedule Mode gt Information Start Date Start Time Duration Figure 7 2 Setting a Reservation Mode Reserving a One Time Conference 7 2 A one time reservation indicates that the reservation is only valid for one occurrence and will automatically be deleted after the conference ends To reserve a one time conference select one of the following Schedule modes e Permanent The reserved conference after being started will not be terminated until it is manually terminated or deleted by a chairperson or web UI user This option can be selected if you cannot estimate the duration of the conference in advance e Once The reserved conference after being convened will terminate at the specified time For either of the above modes you need to set the Start Time of the reserved conference In addition for the Once mode you need to set the duration of the reserved conference start Time oa RR Duration a OO Figure 7 3 Reservation Setup Once Polycom RMX 1000 User Guide Table 7 1 Parameter Description for Reservation Setup Once Start Date Set the start date of the conference Start Time Set the start time of the conference in the format of H M Set the duration of the conference in the format of H M Reserving a Daily Conference To reserve a daily conference set Schedule Mode to Daily Start Time OO ooo S20 Duration Bo OO Figure 7 4 Reservation Setup Everyday The conference
66. cipants of the conference ID used for the conference so that they can dial in If necessary set the basic parameters for the meeting and add participants or relevant supplementary information as desired For more information see Creating a Meeting Room After completing the setup click OK After that the conference list shows that the new conference is running If no participant is specified for the conference the status is displayed as A Empty until a participant dials in to the conference Polycom RMX 1000 User Guide EES Sei POLYCOM SF Empty a2 17 43 II gt Figure 3 6 Running an Instant Conference Starting a Conference Using the Remote Control To create a new conference directly by the remote control of an endpoint enter the dialing number as described in the table below on the remote control Table 3 2 Dialing number for Creating a conference RMX 1000 is registered to GK Create a conference RMX 1000 E 164 Prefix Conference ID RMX 1000 isn t registered to GK RMX 1000 IP Address Conference ID which has no password RMX 1000 is registered to GK RMX 1000 E 164 Prefix Conference ID Password RMX 1000 isn t registered to GK Create a conference RMX 1000 IP Address Conference ID Password which has one password only Note If only one password is entered it will be defined as a chairperson password In this case there won t be a conference password and the user w
67. control the recording status easily To record a conference running on the RMX 1000 through the RSS 2000 make sure to verify the following e The profile used for the conference has enabled the recording function For details refer to Conference Recording e The information of the RSS 2000 is configured on the recording connection For more information see Recording Setup below Recording Setup In the RMX Management pane click Recording Link The Recording Link interface appears in the list pane located on the right side Here you can view the IP address and alias configured for the RSS 2000 SSS POLYCOM RMX 1000 a ae Administration Setup C amp x Name Status Ip Start T Recording System D Address Recording System Ales 172 21 100 126 11414 d Conference Profiles Cu Users gE Connections VR Setting 5 1 Chapter 5 Recording Link Right click the RSS IP address and then click Properties to display the General tab of the Recording Link page General Settings Recording Link gt General RSS 2000 IP Add h 7221 100404 gt DTMF Codes e RSS 2000 Alias Alias Type E164 k Figure 5 2 Recording Link General The table below explains the detailed meanings of these parameters Table 5 1 Recording Link General RSS 2000 IP Enter the IP address of the RSS 2000 to be connected This Address item is optional if an alias is set in the Alias ch
68. d time conference password and chairperson password of the conference lock unlock the conference adjust the conference layout etc The unavailable options cannot be modified For explanation on the configuration parameters see Conference Profiles 9 2 Polycom RMX 1000 User Guide 30080528 15 23 Properties General gt i i 80528 15 23 gt Video Quality Conference Name C200 gt Video Settings i Start Time 2005 05 06 10 22 gt Skins gt Recording Duration DR b gt Message Overlay End Time Seegen gt Information Conference Password Chairperson Password Conference ID 7414 Profile Line Rate Kbps Encryption Auto Mute C Conference Lock Auto Terminate Before First Join 1 After Last Quit fo Minimum Video Participants automatie C Dial Out Manually Figure 9 2 Conference Properties Conference Control Changing End Time When a conference is created its duration is also set The default duration is 2 hours When a conference is occurring you can extend or shorten its duration by changing its end time You can also manually delete an ongoing conference To change the conference duration do as follows 1 Double click the desired conference in the Conferences list pane 2 Onthe General tab of the Conference Parameter interface change End Time and then click OK Then the end time of the conference is changed and the value of Duration is updated The con
69. e Factory Defaults Restore Directory Path Restore l Open we ES Figure 14 13 Restore Configuration Reservation Page 19 Signaling and Hardware Monitoring Signaling Monitoring To monitor the LAN port connection status and gateway registration information of the device you are using click Signaling Monitor in the RMX Management pane The signaling status list will be displayed in the list pane on the right side POLYCOM RMX 1000 ae Administration Setup Re Gud Tees axt S poLvcom Single Participan 1181 15 23 LAN Link up LANZ Disabled Gatekeeper Disabled E Si Hardware Monitor dk Signaling Monitor E CH Ip Setting A Zei Advanced Setting E Meeting Rooms Eih Docop c bone E D A d ew Figure 15 1 Signaling Monitor Pane The LAN1 and LAN2 ports may be in one of the following three states e Link up Connected e Link down Disconnected e Disabled Port disabled The gatekeeper may be in one of the following four states e Registered Registered with the gatekeeper e Unregistered Not registered with the gatekeeper 15 1 Chapter 15 Signaling and Hardware Monitoring e Registration Failed Registration with the gatekeeper failed e Disabled Gatekeeper registration is disabled To view the detailed status information such as the IP address MAC address packet transmission information and other information for a LAN port double click the list item
70. e access by ID to go to the conference ID input interface select a conference you want to join to skip this step The conference ID input interface and the key operations for joining a conference are the same as those for creating a conference For details see Creating a Conference Polycom RMX 1000 User Guide Please make sure that the conference ID you entered exists It can be an ID for the currently running conference or a meeting room ID Otherwise the ID will be treated as invalid and you won t be able to join the conference Step 3 If the conference you want to join has a conference password the conference password input interface appears Otherwise skip this step This conference password input interface and the key operations for joining a conference are the same as those for creating a conference For details see Creating a Conference If the password you entered is not correct you won t be able to join the conference If the user enters the valid chairperson password in the conference password menu he will be able to enter the conference as a chairperson Step 4 If the conference you want to join has a chairperson password the chairperson password input interface will appear Otherwise skip this step This is the last page for joining in a conference After completing this page you will enter the conference The chairperson password input interface and the key operations for joining a conference ar
71. e rights of content sharing Content Token FECC Token can only be allocated to one participant at one time If no partipant uses the FECC function this icon is not displayed Viewing Participant Properties To view detailed parameters of a participant double click the desired participant in the participant list or right click the participant and then click Participant Properties Polycom RMX 1000 User Guide Participant 1 Properties gt General gt Advanced Name Participant 1 gt Information gt Media Sources IP Address h 72 241 100 39 gt Connection Status gt Message Overlay SCH Cascade Dialing Direction Extension DTMF Audio Only Save to Address Book Figure 9 6 Participant Properties The parameters displayed on the General Advanced and Information tabs are the same as those for adding a new participant For explanation on configuration parameters see Adding a Participant to the Address Book The Connection Status tab shows the status and detailed information of the participants including time of connecting disconnecting cause of disconnecting network transfer rate packet loss ratio audio video H 239 dual stream protocol etc The Media Source tab can be used to customize layout for participants endpoint after the layout mode is set to Conference Layout The Message Overlay tab is used to set the message overlay of the participant s endpoint For explanation on the co
72. e the same as those for creating a conference For details see Creating a Conference If the password you entered is not correct you won t be able to join the conference For regular participants just press or the right arrow key to enter the conference e lf the encryption function is enabled for a conference you cannot join that conference through the PCM lobby However you can directly dial into the conference by entering the IP address of RMX 1000 or E 164 conference ID using the remote control of the endpoint e lf the maximum video connections to the RMX 1000 are already utilized an additional endpoint can only directly join the conference by calling the conference directly Attempting to use the PCM lobby will fail because the lobby cannot be generated by the RMX 1000 when all video resources are full The endpoint can connect as an audio only participant presuming the RMX 1000 s audio resources are not also fully utilized 16 9 Chapter 16 Personal Conference Manager PCM Conference Control for Regular Participants If you enter a conference as a regular participant please wait until the conference video appears and then press any FECC key to open the function menu as follows Figure 16 9 Conference Control for Regular Participants Main Menu Table 16 9 Control Key Description g Shortcut key for function selection n represents the number identifier for the function Shift the selection
73. eck box below Enter the E 164 number or H 323 alias of the RSS 2000 in RSS 2000 Alias accordance with the selected alias type This item is optional if the IP address of the RSS 2000 is set Alias Type Set the alias type of the RSS 2000 H 323 or E 164 DTMF Code Setting To set the recording control operations and rights for use by connected endpoints click the DTMF Codes tab Recording Link gt General gt DTMF Codes soso Start Recording e Everyone Stop Recording a Everyone Pause Recording i Everyone Figure 5 3 Recording Link DTMF Codes The table below explains the detailed meanings of these parameters 5 2 Polycom RMX 1000 User Guide Table 5 2 Parameter Description for Recording Link DTMF Codes Name Name of the recording operation Set the remote control key combination used to perform the operation The default numbers can be customized For example the default DTMF code for the Start Recording command is 2 you can press the keys 2 to start conference recording Note Before using the DTMF command enable the DTMF function of the endpoint according to that endpoint s configurations DTMF Code Set the rights of using DTMF codes Chairperson indicates that the DTMF is available to the conference chairperson only Everyone indicates that the DTMF is available to all participants Permissions Recording Control When a conference is going on you can view and control the statu
74. ed conference will be convened Multiple weekdays can be selected If you select the Sun Sat Mon and Fri check boxes the conference will be automatically started at the specified time on every Monday and Friday Reserving a Monthly Conference To reserve a monthly conference set Schedule Mode to Monthly Schedule Made Monthly w Start Time Duration Start Date 2008 06 12 End Date 2008 06 12 Date 1 31 Figure 7 6 Reservation Setup Monthly Polycom RMX 1000 User Guide The conference will be convened at the specified time per month In the specified period this reservation is also deleted when the last conference is terminated The table below explains the configuration parameters Table 7 4 Parameter Description for Reservation Setup Monthly End Date Set the end date of the recurrence range of the reservation Specify the day of month on which the reserved conference will be convened If you enter 1 the conference will be automatically convened at the specified time on the first day of every month conference icon will become EF and the properties of the conference can be viewed but cannot be modified In addition the conference list will show that the conference is ongoing eS At the specified time the reserved conference will be convened automatically the Modifying a Reservation You can modify a reserved conference before it is convened To modify a reservation doub
75. ej eej e e 2e Le e e j ej eej e e e Monitor Participant Solve Basic Problems E d Modify Device N Configuration KS The administrator has all operation rights to the Web interface Unless otherwise specified this guide describes the interface operations of an administrator Pane Layout Conference List The Conferences list pane shows all the conferences running on the current device and their relevant information including status ID start time and end time Here you can create delete and lock conferences as well as view conference details The title bar of the pane indicates the number of the 3 2 Polycom RMX 1000 User Guide ongoing conferences End Time E POLYCOM CD Single Partic 68063 epotycom 2 Not Ful 26504 18 06 mp Figure 3 2 Conference List Pane If you log in as the conference chairperson the pane only shows the conferences with no chairperson password To view the conferences for which a chairperson password is set enter the password in the Chairperson Password box RMX Management The RMX Management pane lists the menu options for conference configuration in addition to device maintenance and management Only users at administrator or operator levels can configure the menu options After an item is selected in the RMX Management pane the corresponding configuration items will be displayed in the List pane List Pane The List Pane displays a list of the participants of the
76. el Version i Need Help Retrieve Figure 14 8 Retrieve Your Upgrade Key Code Interface H Fill the retrieved Key Code in the Activation Key input box Finally click the Save button to activate the RMX 1000 Then the upgraded device is ready for use Polycom RMX 1000 User Guide Product Activation The Product Activation page is used in the following three activation cases e Activate the newly purchased RMX 1000 device e Activate payment function items of the RMX 1000 such as H 264 720p conference and conference reservation e Activate the upgraded device Click Setup gt Product Activation in the menu bar on the top of the Web page The Product Activation page opens which lists the serial number current version number and other device information Product Activation Serial Humber 001 ESCOET CSA Current Running version 1 1 00 rew 6360 Build May 26 2008 Activation Status af Minimum Version Requirement Click the button below to register your product at Polycom Resource Center and get an activation code Polycom Resource Center Figure 14 9 Product Activation Page Fill the activation key obtained from the Polycom Resource Center in the Activation Key input box on the page Then click the Save button to activate the RMX 1000 After the device is successfully activated Activated will be displayed behind the Activation Status property on the page After a payment
77. f the RMX 1000 Power Cable Firmly insert the plug into the power socket to prevent poor contact LAN Cable Connect to the LAN1 port of the RMX 1000 Configuration Preparations Obtaining Network Information Before the first time configuration obtain the following information from the network administrator This helps you to configure the RMX 1000 in your local network 2 1 Chapter 2 First Time Installation and Configuration The IP address subnet mask and default gateway IP address of the RMX 1000 LAN port Optional Gatekeeper address and the H 323 prefix and E 164 number to be assigned to the RMX 1000 Obtaining Product Activation Key 2 2 Before using the RMX 1000 you need to register and activate the device Follow the procedure below to obtain the product activation key When you power on and log in to the RMX 1000 for the first time the system displays the Product Activation dialog box requesting you to enter a Product Activation Key 1 Enter http portal polycom com in the address bar of the browser to access the login page of the Polycom resource center 2 Inthe login box enter your Email address and password and then click Sign In If you are a new user click the Register for an Account link for registration 3 Click Service amp Support in the upper navigation bar on the interface On the Service amp Support page click Product Activation in the left navigation bar Ss POLYC
78. ference duration cannot exceed 24 hours To manually terminate a conference do the following 1 Inthe Conferences list click the desired conference and then click Ke or right click the conference and then click Delete Conference 2 Inthe confirmation dialog box that appears click OK Locking unlocking a Conference After an ongoing conference is locked any endpoint that is not already part of the participant list cannot dial into the conference actively After the conference is unlocked any endpoint can dial into the conference To lock or unlock a conference select one of the following two modes 9 3 Chapter 9 Conference Participant Monitoring 9 4 e Select the conference in the conference list and then click the Locking button es or Unlocking button A8 on the pane or double click the conference and then select Conference Lock or Conference Unlock from the shortcut menu e Double click this conference to enter the conference parameter page On the General tab select the Conference Lock check box Changing Conference and Chairperson Passwords To change the conference password and chairperson password of an ongoing conference do as follows 1 Inthe Conferences list pane double click the desired conference 2 On the General tab set Conference Password and Chairperson Password and then click OK Changing Conference Layout You can change the video layout of an ongoing conference The initial video l
79. formation is as follows RMX 1000_1 IP 172 22 176 9 Prefix Register to a GK 80 ID of Master Conference Dial out from 1234 RMX 1000_2 IP 172 22 176 10 Prefix Register to a GK 86 ID of Master Conference Dial into 2222 Password of Master Conference Dial into 1111 To set the RMX 1000_1 as the master device and dial to the conference at the RMX 1000_2 perform the following configuration at the RMX 1000_1 New Participants Mame Eont IP Address Ir cascade ui e Dialing Direction Extension 2222 DTMF mn C Audio only Figure 8 3 Cascading Configuration RMX 1000_1 At the same time configure as follows at the RMX 1000_2 New Participants Marne cont2 IP Address alas E cascade mm l Dialing Direction Extension DTMF CO Audio Only Figure 8 4 Cascading Configuration RMX 1000_2 8 3 Chapter 8 Address Book Advanced Setting Usually you only need to set the parameters on the General tab and accept other default settings of the system However to set advanced parameters click the Advanced tab New Participants gt General gt Advanced des E gt Information Line Rate Auto Kops Broadcast Volume Se a aE ee 3 1 5 10 Listen Volume EE Star a er 1 5 10 Email P Figure 8 5 New Participants Advanced The table below explains the configuration parameters Table 8 2 Configuration Description of New Participants
80. ful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense CE amp UL Mark Polycom Inc declares that the Polycom RSS2000 is in conformity with the following relevant harmonized standards EN 60950 1 2001 A11 2004 EN 55022 2006 EN 55024 1998 A1 2001 A2 2003 EN 61000 3 2 2006 EN 61000 3 3 1995 A1 2001 A2 2005 UL Listed USA CUL Listed Canada Following the provisions of the Council Directive 1999 CE on radio and telecommunication terminal equipment and the recognition of its conformity Compliant with European Battery Directive 2006 66 EC To comply with the European Battery Directive 2006 66 EC dispose of weak and worn out batteries in accordance with local and national regulations Polycom RMX 1000 User Guide Table of Contents Table of Contents ceseeceeceeeceeeeencececeesseeneeceeeesseenseeeeeeessneneeeeeeens i STROM eA cl sedasie ee eee eee ee 1 1 Pha ee ee ee 1 1 PW TO Man sa cares ee 1 1 Video Display EE 1 1 A sss ca ce rt ee et 1 1 IVR Enabled Conferencing viitttirtcrtie tie 1 2 Recording Link E 1 2 Conferencing Capabilities and Option 1 2 RE ere ee A O ee ee ee ee eee 1 3 Full Integration with SE 200 1 3 First Time Installation and Contfguraton En 2 1 Hardware Installation and Setup stirrer teers 21 Configuratio
81. g menu names 4 Exit the menu and display the video if the top level menu is displayed Shift the selection to the left video Bring up the menu if the conference videos are displayed Go to the lower level menu Confirm the selection if the menu is displayed Shift the selection to the right video Bring up the menu if the conference videos are displayed Return to the higher level menu if the menu is displayed cyclic Shift the selection to the above video Bring up the menu if the conference videos are displayed Go to the lower level menu if the menu is displayed cyclic Shift the selection to the below video Bring up the menu if the conference videos are displayed Exit a specific state under some specific states Goto the previous page Confirm the selection under some specific states Go to the next page Table 16 2 DTMF Control Keys Shortcut key if the conference videos or the menu is displayed Input numbers while inputting menu names Return to the conference state under DT MF state 1 9 Shortcut key if the conference videos or the menu is displayed Input numbers while inputting menu names Enable the DTMF function of the Polycom remote control if the conference video or the menu is displayed Enter a period while inputting IP addresses to invite participant Polycom RMX 1000 User Guide Input confirmation to signify completion Before using the shortcut
82. gistered to GK If no gatekeeper is configured for the network service see the below table for the proper number to be dialed by the endpoint Table 3 4 Dialing Number RMX 1000 not Registered to GK Dialing Scenario Dialing Number No password is set IRMX 1000 IP Address Conference ID for conference RMX 1000 IP Address Conference ID Password Note If the password is the conference password the user will be joining as a regular participant If the password is the Passwords are set Chairperson password the user will be joining as chairperson for the conference Alternatively RMX 1000 IP Address Conference ID Conference Password Chairperson password For example RMX 1000 IP address 172 22 30 40 Conference ID 1001 Thus the call in number to be used by participants is 172 22 30 40 1001 If the passwords are set for the conference for example if the conference password is 1111 and chairperson password is 2222 a regular participant would dial 172 22 30 40 1001 1111 while a chairperson would dial 172 22 30 40 1001 2222 or 172 22 30 40 1001 1111 2222 If the Conference ID the user entered does not exist the RMX 1000 will create a new conference with this conference ID For more information see Starting a Conference Using the Remote Control 3 9 Conference Profiles A conference profile is used to pre define the basic parameters for conference scheduling such
83. he outside in the NAT P field Used in combination with the DHCP option When the Obtain DNS Server DHCP check box is selected this option allows you to Address Automatically obtain the DNS server address automatically from a DHCP server in the network If you did not select the option for automatic DNS address Preferred Alternate discovery you must enter the preferred alternate DNS DNS Server server addresses here for the device to resolve domain names Set the speed duplex modes for LAN ports Supported LAN Speed speed duplex modes include the 10 100M Full Duplex or Polycom RMX 1000 User Guide Half Duplex mode and the 1000M Network mode You can also select Auto to use Auto Negotiation with the switch port Note Contact the network administrator before setting LAN Speed to ensure that the switch configuration is matched with the MCU port Advanced Setting In the RMX Management pane click Advanced Setting All the property information will be displayed in the corresponding list pane POLYCOM RMX 1000 Administration Setup Z lt OoOo Conferences 2 nce ing Ga NS o AS KS record A Empty 1908 18 o4 1 Disabled Auto Properties G encrypt A Empty 5877 17 37 EO EN RMX Management ay dk Signaling Monitor Ki Hardware Monitor GC IP Setting Zei Advanced Setting H Meeting Rooms EA e a Figure 11 3 Advanced Setting Page Rig
84. he participant is defined as both the conference Lecturer and Chairperson IP Address The participant s IP address The participants Alias Name Zei Dial in The participant dialed the conference Dial out The MCU dialed the participant Dialing Direction Displays the status of the participant s audio channel If the participant s audio connection is normal and the channel is neither muted nor blocked no indication is displayed Gi Muted The selected endpoint is muted so that its audio cannot be sent to other conference sites Blocked The selected endpoint is blocked so that it cannot hear the audio of other conference sites Displays the status of the participant s video channel If the participant s video connection is normal and the channel is neither suspended nor secondary no indication is displayed SP Suspended Video transmission from the endpoint to the conference is suspended EM Secondary Participant is connected only through the audio channel due to problems with the video channel Encryption if t Indicates that the endpoint is using encryption for its connection to the conference wei The participant has the Far End Camera Control FECC Token and is capable of conducting FECC FECC Token FECC Token can only be allocated to one participant at one time If no partipant uses the FECC function this icon is not displayed W The participant has the Content Token and th
85. his function is activated To obtain this function contact your supplier To configure a reservation click Reservation in the RMX Management pane The list pane shows the reservations configured on the device and their relevant information Here you can create modify and delete reservations POLYCOM RMX 1000 Administration Setup oterencee G xaT OB saaa Apr 1 7291 2008 04 02 18 04 02 00 Ef poLycom 8165 2008 04 08 18 06 02 00 E Managemen end A A EE E E EER E Meeting Rooms Reservations A d Conference Profiles Users gt Connections lt Figure 7 1 Reservation List Adding a Reservation To reserve a conference click GH in the list pane or right click in the blank area in the pane and then click New Reservation On the configuration interface that appears set basic information participants reservation time and other related information The procedures for setting the General Participants and Information tabs are the same as those for setting a meeting 7 1 Chapter 7 Reservations room For explanation on the configuration parameters see Creating a Meeting Room To set the reservation mode and start time of the conference click the Schedule tab From the Schedule Mode drop down menu select the desired reservation mode to reserve a once daily weekly or monthly conference Reservation gt General Reservation Mame c20080528 17 30 gt 6Participants gt S
86. ht click on the desired list item and select Properties to enter the Advanced Setting Routers page Chapter 11 Network Service Routers gt Routers gt aos 172 21 103 1 192 168 3 0 255 255 255 0 gt Ports 172 21 103 1 192 168 1 0 255 255 255 0 gt Email 172 21 103 254 0 0 0 0 0 0 0 0 WC ICH IER Figure 11 4 Advanced Setting Routers The Routers page displays the information for the configured routes in the system The RMX 1000 packets will be transmitted via these static routes You can modify or delete an existing route by selecting the route or just click the New button to create a new route The table below shows the descriptions for route parameters Table 11 2 Routers Setting Router IP Address Set the IP address for the sending router of packet transmission Remote IP Address Set the target network address for packet transmission Subnet Mask Set the subnet mask for the target network You cannot modify the default route on this page To set the default route select the IP Setting gt Properties page and then select the Set as Default check box next to the configured gateway For more information see P Setting Gatekeeper Click Gatekeeper on the Advanced Setting page If the user network is configured with a gatekeeper device you have the option to register RMX 1000 with the gatekeeper and configure the related parameters QoS Polycom RMX 1000 User Guide Advanced Set
87. ice information including system information license information interface information and IP address information Polycom RMX 1000 User Guide Idle Timeout Setting Enter keepalive lt timeout gt after the prompt to modify the keep live timeout setting If no operation was executed in the defined time interval the device will time out and exit Table 18 1 Parameters Description Parameter Description Defaults to 120 seconds and can be modified to any value in the range of 5 600 seconds timeout Example Set the timeout time to 60 seconds H keepalive 68 current keepalive timeout value is 60 seconds Reboot Device Enter reboot after the prompt to reboot the device H reboot restart system Restore Password Enter reset password after the prompt to restore the user password for Web login to the default password POLYCOM The system will display the prompt Are you sure Enter Y to continue or enter N to cancel After resetting the password the RMX 1000 must be restarted in order for the new settings to take effect Example Restore the Web login password to the default configuration H reset password Are you sure Y for yes z7 H for nol reset password OK Reboot is require in order for the change to take affect Reboot now Y for y es W for nol Restore System Configuration Enter reset config after the prompt to restore the sy
88. icipant or group then click Participant Properties or Group Properties to display and modify the detailed parameters Deleting a Participant Group To delete a participant or a group from the address book click the desired participant or group then click A Alternatively right click the participant 8 5 Chapter 8 Address Book or group then click Delete Participant or Delete Group In the confirmation dialog box that appears click OK 8 6 Conference Participant Monitoring Through the real time conference monitoring platform of the system you can easily monitor ongoing conferences track participants and conference progress and perform control operations as needed With the RMX 1000 you can implement two types of monitoring operations e Conference monitoring On the main window view the ongoing conferences and information about the specified conference and change the conference duration and layout e Participant monitoring View status and detailed parameters of participants modify the screen layout of the endpoint and set a message overlay to be viewed by the site Conference Monitoring a N o AS TA PoLYCOM I D Empty 04215 16 28 Le POLYCOM E Single Partic 04605 16 25 Figure 9 1 Conference List Viewing Conferences List Pane The Conferences list pane always shows information about ongoing conferences If the status bar shows no indicator it means that the ongoing conferences are normal The
89. ideo Force Table 16 14 Control Key Description Shift the selection to the above below left right conference site Change to another conference site video Exit the Video Force menu and return to the main function menu Chairperson Conference Control 16 14 If you enter the conference as the conference chairperson wait for the conference video to display and then press any FECC key to open the function menu as follows The function menu displayed for the chairperson contains more options than that of the regular participants as the chairperson has more control ability Polycom RMX 1000 User Guide Figure 16 15 Chairperson Conference Control Main Menu 2 Table 16 15 Control Key Description Shortcut key for function selection n represents the number identifier for the function th Shift the selection to the above below item cyclic eee eee ee seer 16 15 Chapter 16 Personal Conference Manager PCM C e For more information about the options shared by the chairperson and the regular participants please see Conference Control for Regular Participants Only the chairperson specific functions and operations will be described here e Currently the chairperson and regular user menu are fixed and cannot be customized Invite Participant 16 16 This menu item is used to invite a participant to the conference Select the Invite Participant option to enter the interface for inviting an endpoin
90. ill receive the chairperson abilities RMX 1000 is registered to GK RMX 1000 E 164 Prefix Conference ID Conference Password Chair Person password Create a conference RMX 1000 isn t registered to GK which has both RMX 1000 IP Address Conference ID Conference conference and Password Chair Person password chairperson password Note The conference password and chairperson password must be different If the user enters the same password for both the call will be rejected The conference ID the user enters for creating a new conference must be unique different from existing conference IDs 3 7 Chapter 3 Basic Operation For example if the RMX 1000 is registered to GK and gets 925 as an E 164 prefix To create a conference using conference ID 1001 dial 9251001 To create a conference using conference ID 1001 and chairperson password 2222 dial 9251001 2222 To create a conference using conference ID 1001 with conference password 1111 and chairperson password 2222 dial 9251001 1111 2222 Connecting to a Conference Dialing Methods To connect an endpoint to the ongoing conference or meeting room there are two dialing methods e Dial into the PCM lobby to enter an existing conference For more information about connecting to a conference via PCM lobby see Entering an Existing Conference e Directly dial into the conference using the remote control In this way the user must ob
91. interface enter the default User Name POLYCOM and Password POLYCOM Click the Login button to enter the Web configuration interface POLYCOM RMX 1000 Select Language 17 Polycom RMX 1000 Figure 2 4 Logging in to the RMX 1000 Web Interface 4 The Product Activation dialog box is displayed Fill in the activation key obtained in Obtaining Product Activation Key in the Activation Key box and then click the Save button Click the Close button 2 2 Polycom RMX 1000 User Guide Product Activation Serial Number O01 ESCOEF CIA Current Running wersion 1 1 00 rey 6618 Build Jun 10 2008 Activation Status Gi Minimum version Requirement Activation Key Click the button below to register your product at Polycom Resource Center and get an activation code Polycom Resource Center Figure 2 5 Product Activation Page Modifying the Default IP Address After accessing the RMX 1000 Web configuration interface you can modify the default IP address for the device based on the settings of your local network 1 Click the IP Setting configuration item in the RMX Management pane 2 Inthe IP Setting configuration pane right click and select LAN1 gt Properties 3 Inthe LAN1 Settings dialog box set the IP address obtained from the network administrator and configure the device for use on your local network POLYCOM RMX 1000 e e 4 a Administration Setup i Xx
92. ion Key Generating Page First Time Configuration Connecting PC to RMX 1000 1 Connect your PC to the LAN1 port the LAN1 port is enabled by default of the RMX 1000 with a cross over network cable or connect your PC and RMX 1000 to the same switch in the LAN Turn on the power switch at the RMX 1000 2 Configure the IP address for your PC which is in the same network segment as the IP address of the RMX 1000 The default IP address of the RMX 1000 before delivery is IP address of the LAN1 port 192 168 1 254 Subnet mask 255 255 255 0 Default gateway IP address 192 168 1 1 You can also view the current address information of the product using the RMX 1000 Discover tool provided with the device Run the RMX 1000Discover exe file in the CD provided with the product Click the Discover button to display the current address information of the device 2 1 Chapter 2 First Time Installation and Configuration co RMS 1000 Discover ge led Tice D E A iE Ram ml 1 Salt ZE 13 rev S474 Sat Mar 29 14 26 40 CST 2 Figure 2 3 RMX 1000 Discover Tool Interface Logging in to Web UI 1 Run the Web browser on the PC Enter http lt RMX 1000 IP address gt in the address bar and then press Enter 2 Optional Select a language for the Web interface from the drop down menu If the browser or OS of your PC does not support the selected language the content is displayed in English A On the Welcome
93. ith the conference s menu driven scripts using Far End Camera Control FECC and DTMF codes Recording Link The RMX 1000 system supports recording links similar to other Polycom MCUs This recording link can work with the Polycom RSS 2000 to record the content of an RMX 1000 conference Conferencing Capabilities and Options On Demand Conferencing The following options are available when setting up conferences e Instant Conference Convene an instant one time only conference The conference is deleted from the MCU immediately after its completion e Meeting Room Meeting rooms are stored in the MCU memory without occupying any MCU resources until used They can be activated anytime e Reserve a Conference using SE 200 or internally with optional with keycode The reserved conference is stored on the SE 200 or RMX 1000 if using internal scheduling and occupies resources only for its specified timeframe The system automatically initiates and terminates the conference according to the reservation start and end times Connection Methods e Dial out automatically connect pre defined participants automatic line rate detection e Dial in Inbound calling by pre defined participants Inbound calling by undefined participants Conference Management and Monitoring Features The Polycom RMX 1000 Web Client provides capabilities for management and monitoring of participants and conferences as follows e Lecture Mode
94. k Signaling monitor amp ka Participant Properties wy Hardware monitor Figure 8 6 Adding a Participant from an Ongoing Conference Defining a Participant Group A group is a collection of pre defined participants With the group function you can conveniently add a group of participants to the conference For example to frequently convene conferences of the marketing department you can create a group named Marketing Team that contains the endpoints of all the marketing department participants You can invite all the members to the conference to be convened To define a group do as follows 1 Inthe Address Book pane click gi or right click in the blank area and then click New Group 2 The New Group page appears Enter the name of the group in the Group Name field For example Marketing Team 3 Click Add From Address Book In the participant list that appears select the desired participant then click OK To select multiple participants at one time click the desired participants one by one while pressing down the Ctrl key or select adjacent ones while pressing down the Shift key To delete an added participant from the group select it and click Remove You can also delete multiple participants from the group 4 Click OK on the New Group page to add the new group to the address book Modifying a Participant Group To modify a participant or a group in the address book right click the desired part
95. k the corresponding Play button F to test play the prompt voice in order to verify if the file modification is successful When uploading an IVR file the file name is restricted to alohanumeric characters the file format is restricted to PCM only and the sampling frequency must be16 or 32 KHz 16bit and mono Recording an Audio Message You can record voice messages for different languages or customize them to your needs for IVR service To record audio messages use any sound recording utility available in your computer or record them professionally in a recording studio Make sure that recorded message can be saved as a Wave file wav format and that the recorded format settings are defined as 16 or 32 KHz 16bit and mono The files are converted into the RMX internal format during the upload process This section describes the use of the Sound Recorder utility delivered with Windows 95 98 2000 XP Make sure that a microphone or a sound input device is connected to your PC To define the format settings for audio messages The format settings for audio messages need to be set only once The settings will then be applied to any new audio messages recorded 1 On your PC click Start gt Programs gt Accessories gt Entertainment gt Sound Recorder The Sound Sound Recorder dialog box opens 12 3 Chapter 12 IVR Service j Sound Sound Recorder File Edit Effects Heb Positions Length 0 00 sec 0 00 se
96. k the menu options Setup gt Customization on the top left of the page to enter the customization page 14 3 Chapter 14 RMX Utilities Customization gt Language Note This language selection will set the PCM and IVR language Default Endpoint Menu Language English DN gt System Name Figure 14 4 Customization Page Modifying Language To modify the device language click the Language tab on the customization page select the desired language from the drop down menu and then click the OK button to complete You need to reboot your system to ensure the settings take effect The language settings here will apply to both the PCM of the endpoint connecting to RMX 1000 and the IVR voice prompts in the conference Setting System Name The system name will be displayed on the endpoint device connected to RMX 1000 with a default name of POLYCOM RMX To customize the system name for a device click the System Name tab on the customization page enter the system name in System Name and then click the OK button Security Setting 14 4 To restrict the H 323 link connected to the device PCM click Setup gt Security Setting at the upper left part on the interface to enter the Security Setting page POLYCOM RMX 1000 Administration Setup Cont o rences 2 RMA Time T e S Security Setting SS Upgrade system STEE HES mee C20080602 i Product Abtei 008 06 02 18 05 12
97. l Parameters Enter a unique name to identify this profile Display Name Note This is the only mandatory parameter when you create a new profile Select the conference line rate Line rate indicates the rate Line Rate that integrates video audio and data contents The default value is 768Kbps Set whether to enable the AES encryption function for this profile Note If any conference uses the profile with AES encryption enabled an endpoint that does not support the Encryption encryption capability cannot join in the conference through the PCM Personal Conference Manager Endpoints can access the conference only by directly calling the RMX 1000 E 164 conference ID The RMX 1000 version for some geographic areas may not allow for the encryption option Auto Mute If this check box is selected after an endpoint dials into the conference the RMX 1000 will automatically mute it If this check box is selected the system will automatically terminate the conference when any of the following conditions is satisfied Before First Join No participant joins in within the set time after the conference starts The default idle time is 10 minutes After Last Quit All participants have quit the conference and the conference is idle for the predefined time The default idle time is 1 minute This check box is selected by default Minimum ports to be Set the minimum number of conference participants Auto Terminate Ch
98. le click the desired reservation in the reservation list or right click the reservation and then click Reservation Properties In the configuration interface that appears modify the parameters For explanation on the configuration parameters see Adding a Reservation Deleting a Reservation You can delete a reserved conference before it is convened To modify a reservation double click the desired reservation in the reservation list and then click S or right click the reservation and then click Delete Reservation Address Book You can use the address book provided by the RMX 1000 to store participant information such as the IP address and network communication protocol of the participant s endpoint The address book enables you to conveniently and easily add participants to a conference The group function of the address book simplifies the creation of a conference Different from the function of adding a single participant to the conference the group function can be used to quickly add multiple participants to the conference at the same time Located in the rightmost part of the Web interface the Address Book pane shows the participant information stored in the address book Here you can add modify delete participants and define participant groups POLYCOM RMX 1000 l T E D POLYCOM 4060 192 167 103 31 192 167 103 341 j Ek PoLycom_ 8905 02 00 1111 H um 172 21 103 20 POLYCOM_ 6867 0200 ooo 2
99. n Preparations 00eeeeeeeeeeeeeeeeetnetnenttrttnt n 21 Obtaining Network Information sitters 21 Obtaining Product Activation Key vivir 22 First Time Configuration eee eee eeen 21 Connecting PC to RMX 1000 21 Logging in to Web UI eeeeeeeeeeereeeeetetreetenntetinttnnttntn 22 Modifying the Default IP Address 00er 2 3 Configuring Other Network Options Optional gt 2 4 Pasie eelerer 3 1 RMX 1000 Screen Components en 231 User Rights EE 3 1 Pane Layout ee 3 9 Common Operations 111 tirtirrrcrtree tier e teeter tee 3 4 Starting a Conference EE 35 Starting a Conference from the Conferences Pane t 3 6 Starting a Conference Using the Remote Control 3 7 Connecting to a Conference Dialing Methods e 3 8 Dial in RMX 1000 Registered to GK 60er 3 8 Dial in RMX 1000 Not Registered to GK vvretttrttrtrtrrt rt 3 9 Table of Contents Conference Dretrleag geg eueuergkeseggeg eebe ged NEEN 4 1 Defining a Profile EE 4 2 General Settings EE 4 3 Video Quality EE 4 4 Video Settings EE 4 6 Con EE 4 8 Conference Recording rites 4 8 Modifying a Profile EE 4 9 Deleting a Profile 4 9 Setting a Default Profile E 4 9 Recording Link essseeeeEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE ENEE 5 1 Recording Setup lt tr etree renee reas 54 General Settings EE 5 2 DTMF Code Setting EE 5 2 Recording Control EE 54 Meeting ROOMS scsssseeseeeeeeeeeeeeeeeeeeeeeeeeeeeneaaeeeeeeeeeaaeeeeeeeneneeens 6 1 Creating a Meeting Room
100. n of the participant s endpoint displays only the conference video The PCM menu is unavailable For more information about PCM refer to Personal Conference Manager PCM Note Up to H 264 720P is an optional function of the RMX 1000 and will not be available until a license is purchased If the license for this function is not activated the device does not display the related options To obtain this function please contact your supplier When this option is selected the conference video is displayed at the HD resolution 720p The RMX 1000 forwards rather than codes decodes the data sent from the HD endpoint Each endpoint in this conference occupies only one H 323 connection resource The conference under this mode has the following restrictions The endpoint must support the H 264 protocol and 720p resolution and the bandwidth cannot be lower than 1Mbps Otherwise the conference video will be degraded to the 4CIF CIF resolution display or H 263 High Definition Video coding depending on the capability of the endpoint that Switching Highest joins in the conference Common The system supports only the Lecture Mode video mode The conference lecturer is displayed on the screens of the other conference sites The endpoint of the lecturer can be switched to display each conference site For more information about the Lecture Mode refer to Video Settings The system supports only one conference video layout gt The sy
101. n previously retrieved to a text file Yes No The functions for all these buttons on the page are as follows e Refresh List Refresh the CDR list to show newly created records e Select All Select all CDR records in the list e Retrieve Formatted Save the selected CDR records to a specified location as formatted text txt files e Retrieve Save the selected CDR records to a specified location as plain text cdr files d KN Goto Bo e Move the cursor to the lower left corner of the CDR list to activate this hidden control It is used for page turning going to a specified page or directly going to the first page last page Saving CDR Records To save the CDR records to your local machine 1 Select the records to save from the CDR record list Click the Select All button to select all the files To select multiple files Ctrl click or Shift click the files you want according to the Windows operation 13 3 Chapter 13 CDR 2 Click the Retrieve Formatted button or Retrieve button set a target storage path in the pop up Save Files dialog box and then click OK to save the records as formatted plain text 13 4 RMX Utilities System Alerts When an error occurs in the system the System Alerts function will be activated RMX 1000 will record the system error information and a report file in xml or txt format will be generated When a system error occurs the system alert area blinks red u
102. n the New Profile interface New Profile General Video Quality Display Name Video Settings Skins Video Mode Lecture Mode v Auto Scan Interval 115 deck Kg SN e Recording 10 Auto Figure 4 5 Video Settings In the Video Mode drop down menu you can set three video layout modes e Lecture Mode If this option is selected when the lecturer speaks all the participants endpoints will display the lecturer in full screen and the lecturer s endpoint will display other participants according to the layout Polycom RMX 1000 User Guide set here e Same Layout If this option is selected all participants endpoints will display the same video according to the layout set here and no video layout can be customized This setting will allow sites to see their own loopback image e Conference Layout If this option is selected the video layout can be customized on each video conference endpoint After this option is selected the operator can set participant properties through the Web interface for more information see Setting Conference Layout for Partictpant s Endpoint and the participant can choose a personal layout by operating the endpoint via remote control for more information see Click amp View The video setup interface shows the layout number and corresponding video layout modes For the default layout see the table below Table 4 5 Video Layout Rules Default 3
103. nfiguration parameters see Table 9 2 Setting Message Overlay Participant Control You can control and modify the participant s connection status of an ongoing conference through the buttons in the Participant list pane the Participant right click shortcut menu and the Participant Properties interface The table below explains all the buttons in the Participant list pane Table 9 4 Buttons in the Participant List Pane mes ene Define a new participant For more information about the Partici New Participant dialog box see Creating a Participant in articipant the Address Book New Connect Connect a disconnected defined dial out participant to the Participant conference Disconnect Gm Disconnect the participant from the conference Participant 9 9 Chapter 9 Conference Participant Monitoring mes eme Delete Participant Ki EI Mute Audio Unmute a Suspend Video Resume Video Block Audio Unblock Add Participant From Address Book Delete the selected participants from the conference Mute the audio transmission from the participant to the conference The Audio Muted indicator appears in the Participants List and the Unmute Audio button becomes active fy Participant s audio transmission to the conference resumes The Mute Audio button becomes active Suspend the video transmission from the participant to the conference The suppressed participant s video is not transmitted to the
104. nistrators to add and delete users The RMX 1000 is shipped with a default Administrator user called POLYCOM whose password is POLYCOM However once you have defined other Administrator users it is recommended to modify the default password 10 1 Chapter 10 Users and Connections User List POLYCOM RMX 1000 Administration Setup tonerences p meee Xag E Si record aA Empty 1908 18 04 CN POLYCOM Administrator CG encrypt By Empty Sarr 17 37 A wands Administrator fi wang Administrator C wangz Administrator C wang4 Administrator d n Conference Profiles CH Lil 24 Connections WF Setting Recording Link l iili Figure 10 1 User List Pane To view the defined users for the current system click Users in the RMX Management pane The defined user list appears in the list pane located on the right side The user name displayed in the list is the login name for the user to connect to the device s Web pages with its permission level indicating the user s authorization level Click a column header to sort the list by the property in the column Defining New User 10 2 Only users with Administrator privileges are allowed to define new users To create a new user click the CA button in the User List pane or right click in the blank area of the list and then click New User The New User interface appears Polycom RMX 1000 User Guide User Mame Password Authorization
105. ntains general conference data The remaining records contain event data one record for each event Each record contains field values separated by commas as shown below This data can be transferred to an external program such as Microsoft Excel for billing purposes d 111 de11eb2f47f2dcl 1 95fd6cdfl 2605721 2008 03 15 04 20 47 1 2358 2 1 0 0 0 1 15 03 2008 04 20 47 0 0 0 768 0 255 3 255 255 255 0 0 0 2001 15 03 2008 04 20 47 0 3 0 0 5 0 255 1 0 1 0 0 1 0 1 0 0 0 65535 65535 65535 65535 65535 65535 65535 3 1 0 1 0 0 0 429496 7295 5001 15 03 2008 04 20 47 0 1111 1 1 7 15 03 2008 04 22 52 0 K60V24 a688552247f2dcl 1 95fdaa l abb5abdcbf 1 0 7 15 03 2008 04 29 58 0 K60v2A4 068855224 f2dcl 195fdaa81 abSa5cbf 1 0 101 15 03 2008 04 59 55 0 K60V24 0 a688552247f2dcl 195fdaa8l abSa5cbf 0 255 0 1 0 0 0 1 0 0 2 1 2101 15 03 2008 04 59 55 0 2 1 0 255 5 2 1 1 4294967295 3232196376 65535 7 103166 17 15 03 2008 04 59 55 0 K60v24 a688552247f2dcl 195fdaa l abSa5cbf 1 0 0 0 18 15 03 2008 04 59 55 0 K60V24 a688552247f2dcl 1 95fdaa8 l abSa5cbf 5 0 255 0 1 0 0 0 1 0 0 2 1 2 1 0 255 5 2 1 1 4294967295 3232196376 65535 7 103166 7 15 03 2008 05 00 05 0 K60v2A4 a68855224 f2dcl 195fdaa8l1 abSa5cbf 2 0 2 15 03 2008 05 00 05 0 2 100 15 03 2008 05 00 05 0 Figure 13 1 CDR File Unformatted 13 1 Chapter 13 CDR Formatted text Formatted CDR files use the suffix txt Different from the unformatted CDR the field value of each
106. ntil the problem is solved To view the system alert click the blinking System Alerts bar on the left bottom of the page to open the System Alerts pane It shows all the unresolved event information Ca 2007 14 16 17 07 57 Major Endpoint menu and WR languages changed ESSERE Connected H 223 Link Figure 14 1 System Alerts Table 14 1 System Alert Parameters Shows the date and time when the error occurred It also shows a severity level identifier for each error See item Level below Shows the severity level of the error Major Minor or Startup each level corresponds to an identifier Major error n d Minor error e in Startup error Shows the reason of the error with more details To download the System Alerts report file to your machine click the Sr button 14 1 Chapter 14 RMX Utilities H 323 Link Ze 0 0 172 21 103 127 172 21 103 127 2005 05 06 10 22 23 20080528 15 23 Siren22 128K Stereo H 264 CIF ex Celia 172 21 100 111 2982 2005 05 06 10 22 46 20080528 15 23 0 0 Siren d 48K H 264 CIF CH HDx800BN03 172 21 103 103 2005 05 06 10 25 53 cont_1536 0 0 Siren22 128K Stereo H 264 4CIF CH sy 172 21 10042 1542 2005 05 06 10 06 42 conf_1536 0 0 Siren d 48K H 264 CIF Lem lerte un CC Connected H323 Link Port Usages J D n 7 States MAJOR Figure 14 2 H 323 Link Status To view all connected H 323 links click Connected H 323 Link on the left bottom of the page
107. o be used Shows the default TCP UDP port range The user can set TCP UDP ports from the start port number here and the end port number will be calculated automatically If the network administrator does not specify an adequate port range the system will accept the settings and issue a warning Calls will be rejected when the MCU s ports are exceeded even if hardware ports are still available on the RMX 1000 To set the address and account information for outgoing conference notification Email messages click the Email tab Chapter 11 Network Service nced Setting Routers gt Email Add gt Gatekeeper ga Ge gt Gos System Email Address gt Ports gt Emiail Outgoing Mail Server SMTP SMTP Address oaoa 25 Email Account User Marne Password Figure 11 8 Advanced Setting Email Table 11 6 Description of Email Settings System Email Address Set the Email address for outgoing Email messages SMTP Address Set the mailbox server address for outgoing Email messages E mail Account Set the user name and password for the Email account If you configure the SMTP server address with the domain name ensure that the DNS related information is configured IVR Service RMX 1000 provides a conference Interactive Voice Response IVR function which allows conference participants to use an endpoint input device such as a remote control to interact with the conference following the voice and
108. oftware Management gt Backup Configuration Reservation on the top left of the page The File Download page appears Click the Save button and select a saving path to save the current RMX 1000 configuration at the local PC 14 9 Chapter 14 RMX Utilities POLYCOM RMX 1000 Administration Setup Logger Diagnostic Files F Software Management d Backup Configuration Re Nee La ef Ne License rus Restore Configurationir CG 0080529 Empty eservation 29 15 57 Bc C20080529 Se Empty 1514 2006 05 29 16 00 ai z m DA ii EI RMX Management emm S Figure 14 12 Backup Configuration Reservation Restoring Configuration Reservation 14 10 To restore the system configuration from the backup configuration file click the menu options Administration gt Software Management gt Restore Configuration Reservation on the top left of the page The Restore Configuration Reservation page appears Enter the path to the configuration file you want or click the Open button to select the file and then click the Restore button to restore your configuration To restore the device to the factory settings select the Restore Factory Defaults option and then click the Restore button POLYCOM RMX 1000 Administration Setup Ga Logger Diagnostic Files g Software Management gt Backup Configuration Re CDR ation License Ke GC nosos2 RMX Ma C Restor
109. og page appears Polycom RMX 1000 User Guide Logger Diagnostic Files Select the tiles to retrieve and then click the Get Files Log _1_11 16 2007_09 1 8075 2007 11 16 17 19 11 Log_2_11 16 2007_09 1 0 2007 11 16 17 19 11 Log_3_11 16 2007_09 1 6075 2007 11 16 17 17 55 Log_4_11 16 2007_09 1 8080 2007 11 16 17 18 33 Refresh List Select AN Get Files Figure 14 11 System Log This page consists of a list of recorded log files with their corresponding creation times and the following function buttons e Refresh List refresh the log list to show the newly created log files e Select All select all the log files in the list e Get Files save the selected log files to a specified location To save the log files to a local location 1 Inthe log list select the log files to be saved Click the Select button to select all the files To select multiple files Ctrl click or Shift click the files you want through the Windows standard operation 2 Click the Get Files button set a target storage path in the pop up Save Files dialog box and then click OK to save the files Software Management You can backup and save all the configurations on the current device to your local PC for future use You can use the backup configuration file to restore the device configuration if necessary Backup Configuration Reservation To backup the configuration for the current device click the menu options Administration gt S
110. onference Properties page When the two settings conflict with each other the message overlay on the participant s endpoint screen is displayed as follows The participant s message overlay even if set later than the conference overlay immediately replaces the conference level message overlay The conference level overlay will not be displayed until the participant level overlay is finished displaying 9 13 10 Users and Connections Users defined on the Web interface can log in to the Web Management interface of the MCU to perform various operations The RMX supports three user connection levels e Chairperson e Operator e Administrator A Chairperson can only manage ongoing conferences and participants The Chairperson does not have access to the RMX configurations and utilities An Operator can perform all the RMX tasks a Chairperson does In addition Operators can also view the RMX configurations An Administrator can perform all the tasks of Chairpersons and Operator users In addition Administrators can perform all configuration and maintenance tasks Administrator and Operator users can verify which users are defined in the system Neither of them can view the user passwords but an Administrator can change a password The Users Pane lists the currently defined users in the system and their authorization levels The authorization level dictates a user s capabilities within the system The pane also enables the admi
111. ongoing conference by default When you click a menu item in the RMX Management pane the List Pane displays the related parameter list You can view all the property parameters and make specific configurations The panel title varies with the selected option Status Bar Located at the bottom of the Web interface the status bar shows the system alert information H 323 link status resources usage and MCU status e System Alerts The indication bar shows problems with the system If there are problems with the system this indication bar flashes in red until all the problems are solved Click System Alerts on the left part of the Status Bar to display the system alert pane For more information about System Alerts see System Alerts e H 323 Link Status This indication bar shows in real time the endpoints connected with the system and relevant information When an H 323 endpoint is connected to the device Connected H 323 Link on the status bar is highlighted in red Click this control to open the H 323 link status pane For more information about H 323 links see H 323 Link Chapter 3 Basic Operation Resources Usage This indication bar shows the number of Resources used in the system and Resources available in the system For example d See ae ae _ indicates that 40 resources are available and 4 of them are in use Click Resources Usage to view details about Resources usage as shown below Resources
112. onscreen operation prompts used in the conference The default IVR information is included in the factory default settings and the participant will hear the default voice prompts when joining a conference You can also customize the voice prompts if desired To view the IVR settings on the RMX 1000 click IVR Setting in the RMX Management pane The IVR list will be displayed in the list pane on the right side where you can test all the stored voice prompts switch between different languages or customize the voice prompts Administration Setup Download File Si record D Empty 1908 18 04 VWelcomemessage English oo encrypt E Empty 5877 17 37 Conference ID English Invalid Conference ID English Conference Password English Invalid Conference Password English Conference Chairperson Password English Invalid Chairperson Password English The conference is being recorded English The conference recording has failed English Say Reservations EN First to join English dn Conference Profiles i Music file KEE JD MI Mi Hi Hi SD AD MM Mi Ai Users Connections IVR Setting N if Recording Link in sl Mm Lal Figure 12 1 IVR Setting Page Default IVR Information The Message bar shows the names of the 11 IVR voice prompts available The table below shows the factory IVR information 12 1 Chapter 12 IVR Service 12 2 Table 12 1 Factory IVR Information
113. or select an option on the right click menu The detailed information page opens Hardware Monitor To monitor the usage of the system CPU memory and resource usage click Hardware Monitor in the RMX Management pane The list pane on the right side lists the states for all the hardware components of the device Sa na A p POLYCOM RMX 1000 Administration Setup Fan Speed CPU 3 0 45 8 12 3 TT 7 9 2 3 1 3 1 3 1 3 1 3 E POLYCOM 5381 15 43 dk Signaling Monitor Si Hardware Monitor p 25 C a amp IP Setting l 32 C i Mother Board Zone 1 2E Zei Advanced Setting gh Mother Board Zone 2 38 C Meeting Rooms pe DDR 1 46 C Fn Danna tinne ta SES lt Hi gt lt mM Figure 15 2 Hardware Monitor Pane If the status of a hardware unit exceeds the normal range as shown in the below table the System Alerts area blinks red and displays an alert message Table 15 1 Normal Range of the Hardware Status Motherboard 0 65 Celsius degree DDR Memory 0 95 Celsius degree Fan Speed 200 8000 RPM To reboot the device click the E3 button on this pane 15 2 16 Personal Conference Manager PCM In addition to the Web interface the user can also use the PCM Personal Conference Manager interface provided by the RMX 1000 to control conferences When an endpoint dials into RMX 1000 and sets up a connection successfully the user menu of RMX 1000 will be di
114. p down Exit the Participant Mute Status menu and return to the main function menu Confirm the selection and modify the status Table 16 18 Status Legend Descriptions The audio input from the endpoint is allowed Other conference participants will hear this endpoint This icon does not describe whether or not the endpoint has performed a voluntary local audio mute The endpoint is MUTED by the RMX 1000 Other conference participants will NOT hear this endpoint This icon does not describe whether or not the endpoint has performed a voluntary 16 17 Chapter 16 Personal Conference Manager PCM NN local audio mute BI The audio output to the endpoint is allowed This endpoint will hear the audio from other participants The audio output to the endpoint is blocked This endpoint will 7 NOT hear the audio from other participants The video transmission from the endpoint is allowed Other conference participants will see this endpoint The video transmission from the endpoint is blocked Other conference participants will NOT see this endpoint Drop Participant 16 18 This menu item is used to drop a participant Select the Drop Participant option to enter the interface for disconnecting the participant s endpoint as shown below This interface lists the names of all the online endpoints if the names are known You can choose any endpoint you want using the FECC up down left right arrow keys and disconnect it
115. participant s endpoint e The layout set at the Participant Properties page is prior to that set on the Conference Properties page In other words the layout set here is adopted for the participant s endpoint not being affected by the setting of conference layout Mute Block Participant s Endpoint As shown in Figure 9 8 you can set the endpoint to the mute or blocked status The Participant item displays in grey indicating the end user of the conference sets this endpoint to the mute or blocked status To mute the endpoint here select the related Audio check box in Mute Then the audio data of the endpoint s conference site is not sent to the RMX 1000 To block the terminal select the matched Audio check box of Block Then the RMX 1000 will not send audio data to the endpoint s conference site Setting Message Overlay for Participant s Endpoint To set a message overlay for a single participant s endpoint double click the desired participant in the participant list or right click the participant and then click Participant Properties On the Participant Properties interface that appears click the Message Overlay tab The procedure for setting message overlay here is similar to that for setting message overlay for a conference For more information see Setting Message Overlay for Conference Polycom RMX 1000 User Guide The message overlay set at the Participant Properties page supersedes any message overlay set on the C
116. r PC click Start gt Programs gt Accessories gt Entertainment gt Sound Recorder The Sound Sound Recorder dialog box opens Click File gt New Click the Record button The system starts recording Narrate the desired message Click the Stop Recording button O O A W N Save the recorded message as a wave file click File gt Save As The Save As dialog box opens 12 5 Chapter 12 IVR Service 12 6 My Ewisofk Web My 150 Files Amy Music Amy Pictures My PSPS Files My Received Files My Skype Pictures File name Save as type Sounds D wa Cancel Format PCM 16 000 kHz 16 Bit Mona Change Figure 12 6 Save the Recorded Message 7 Verify that the Format reads PCM 16 000 kHz 16Bit Mono If the format is correct continue with step 10 If the format is incorrect click the Change button The Sound Selection dialog box appears Sound Selection Name Gan ie Remove Format PLM Attributes 1 6 000 kHz 16 Bit Mona 31 kbfsec w ancal Figure 12 7 Sound Selection Dialog Box 8 Inthe Name field select the name of the format created in step 7 as shown in Figure 12 5 9 Click OK The system returns to the Save As dialog box 10 Inthe Save in field select the directory where the file will be stored 11 Inthe Save as Type field select the wav file format 12 Inthe File name box type a name for the message file and then click the Save button To
117. recommended priority is 4 for audio and video to ensure that the Set as Default for both packet types is the same that audio and video packets are synchronized and to ensure lip sync Select the Type of Service ToS that defines optimization tagging for routing the conference audio and video packets Tos Delay The recommended default for video conferencing prioritized audio and video packets tagged with this definition are delivered with minimal delay None No optimization definition is applied This is a Ports Email Polycom RMX 1000 User Guide compatibility mode in which routing is based on Precedence priority settings only Select None if you do not know which standard your router supports To specify fixed ports for usage with a firewall click the Ports tab Advanced Setting gt bRoutere Fixed Port 2 gt Gatekeeper Fixed Ports S Hop TCP Ports fram hoog to 10095 gt Ports gt Email UDP Ports trom 30000 to ENEE Figure 11 7 Advanced Setting Ports The table below explains the detailed meanings of port setting parameters Table 11 5 Description of Port Settings Leave this check box clear if you are defining a Network Service for local calls that does not require configuring a firewall to accept calls from external entities Fixed Port Eee eee When un checked the system uses the default port range Select this option to enable other port ranges or to configure the ports t
118. record additional messages repeat steps 1 to 10 Polycom RMX 1000 User Guide To upload your recorded wav file to the RMX see Replace the IVR information As participants will access the onscreen UI by calling the RMX 1000 IP address there are no configurable Video Slide options comparable to those available on other Polycom MCU products 12 7 CDR CDR Files RMX 1000 includes a Call Detail Record CDR utility which enables you to view summary information about conferences as well as to retrieve full conference information and archive it to a file The file can be used to produce reports or can be exported to external billing programs The Polycom RMX can store details of up to 1000 conferences When this number is exceeded the system overwrites conference data starting with the oldest conference Each conference is a separate record in the MCU memory and archived as a separate file Each conference CDR file contains general information about the conference such as the conference name ID start time and duration as well as information about events occurring during the conference such as adding a new participant disconnecting a participant or extending the length of the conference The conference CDR records can be retrieved and archived in the following two formats e Unformatted data Unformatted CDR files with the suffix cdr contain multiple records in raw data format The first record in each file co
119. recording server to record conferences Click the Recording tab on the New Profile interface to enter the related information and set the recording parameters New Profile W WW W General Display Mame Video Quality rr Wee Sc Enabling a recording link in the conference will use resources of one participant Recording Lol Enable Recording Start Immediately k C Audio Only Polycom RMX 1000 User Guide Figure 4 8 Recording Parameter Setup Interface The table below explains the configuration parameters Table 4 6 Conference Recording Configuration Enable Recordin If an RSS 2000 is available on your network you can select H this option to enable the recording function Select the start time of the conference recording Immediately The recording automatically starts immediately after the first participant joins the conference Upon Request The operator or chairperson starts the recording manually After this option is selected the recording can be manually started through the Web interface or DTMF function For more information see Recording Control If this option is selected only the conference audio will be Audio Only GE f e The recording parameters can be set here only after the IP address of the RSS 2000 is configured on the Recording Link interface For how to set Recording Link see Recording Link e The recording link occupies one conference resource Modifying a Profile
120. roduct Activation in the left navigation bar at the left part as shown below Se POLYCOM TOGETHER GREAT THINGS HAFFEN Solutions Products Pricing amp Promotions Certification amp Training Service Support E Sales amp Marke Service amp Support Overview Global Services Support Professional Services Support Services White Papers Service Descriptions P 4 Services Sales Toole Polvcom s Global Services are designed to meet With tens of thi Product Support the evolving collaborative communications applications ci E requirements and business application needs worldwide Pal Polycom global Services delivers innovative knowledge int Product Activation solutions that cover planning design Maximize your implementation support and Management Knowledge Base spectrum Product Su Figure 14 7 Service amp Support Interface 7 Enter the Activate Your Product Interface At the Software Upgrade Key Code area click the Retrieve Software Key Code button 8 At the Single Upgrade Key Code area enter the serial number and version number of the device and then click the Retrieve button to generate the Key Code required for system upgrade Retrieve Your Upgrade Key Code Single Upgrade Key Code To retrieve the latest software upgrade Key Code for your system please enter the complete system Serial Number the Version Number that you want to install and then click Retrieve Serial Number fo Mod
121. s of the configured recording link In the Conferences list pane select the desired conference Then the list pane located on the right side shows the defined participants and connected participants among which the recording link is indicated by the icon CO gr RK OD di Sm de de Ke ge aS EE 479 01 103 connected O i K Disconnect Participant Vet Celia a connected A H Ra Add Participant to Address Book Start Recording Pause Recording Stop Recording Participant Properties Figure 5 4 Recording Control When a conference is going on you can perform the following recording control operations through the recording buttons in the list pane or the right click shortcut menu eh o Start recording Ok e Pause recording Chapter 5 Recording Link e Stop recording For more information about the recording control operations of the RSS 2000 see RSS 2000 User Guide Meeting Rooms A Meeting Room is a conference saved on the MCU in passive mode without using any system resources A Meeting Room is automatically activated when the first participant dials into it Once activated a Meeting Room functions as any ongoing conference All Meeting Rooms are based on a Conference Profile The RMX 1000 can support up to 1000 meeting rooms To set a meeting room click Meeting Room in the RMX Management pane The list pane shows the meeting rooms saved on the RMX 1000 and their summaries such a
122. s the meeting room name conference ID conference duration conference password chairperson password and conference profile Here you can create modify and delete meeting rooms A TL Administration Setup G SX o Ca fekPOLYcoM 6905 0200 1111 x poLycom_ 6867 0200 0000 2222 2k Maple_Apr_ 2100 0200 D m A Si Hardware Monitor amp IP Setting Zei Advanced Setting BN Reservations ea Figure 6 1 Meeting Rooms List Creating a Meeting Room in the list pane or right click in the blank area of the pane and then click New Meeting Room The New Meeting Room General interface is displayed To create a meeting room click Chapter 6 Meeting Rooms 6 2 General Settings gt General Meeting Room Mame c20080620 13 47 Profile defauk_protile Line Rate 768K bps 5 Participants A Information Minimum ports to be reserved Automatic Duration 2 0 Conference ID lasi 5 Conterence Password Chairperson Password C Dial Gut Manually Figure 6 2 New Meeting Room General The table below explains the detailed meanings of these parameters Table 6 1 Parameter Description for New Meeting Room General Set a unique name to identify the meeting room When a meeting room is created the system will automatically generate a unique name for it Meeting Room Name Select the profile to be used for this conference from the drop down list The lower part of
123. s used for the screen display of high quality The conference video is coded decoded with the H 263 protocol and displayed with the 4CIF 4SIF resolution and 15FPS frequency requesting a higher bandwidth Each endpoint in the conference occupies only 1 H 323 connection resource lt is used for the screen display of higher quality The conference video is coded decoded with the H 264 protocol and displayed with the 4CIF 4SIF resolution The endpoint must support the H 264 protocol and the bandwidth cannot be lower than 384Kbps Each endpoint in the conference occupies 2 H 323 connection resources The conference video can be best coded decoded with the H 264 protocol and displayed with 1280x720 720p HD resolution occupying more system resources The Polycom RMX 1000 User Guide conference under this mode has the following restrictions The endpoint must support the H 264 protocol and 720p resolution and the bandwidth cannot be lower than 1Mbps Otherwise the conference video will be degraded to the 4CIF CIF resolution display or H 263 coding depending on the capability of the endpoint that joins in the conference It supports only the Same Layout video mode and the same video layout is displayed for all the conference sites For more information about the Same Layout mode refer to Video Settings The system can support convening a maximum of 5 720p conferences at the same time When a 720p conference is ongoing the scree
124. splayed on the endpoint screen With the PCM the user can easily join a conference create a new conference or perform the related conference control operations using the remote control Regular participants connected to RMX 1000 have different control permissions from that of the conference chairperson Regular participants can perform the following conference operations on the endpoint interface e Choose a personalized layout e Set the remote control camera e Specify the conference polling window In addition to the operations mentioned above the chairperson can e Invite a participant e Drop a participant e Check or modify the audio or video session status for each participant s endpoint e Terminate a conference Next this chapter will introduce in detail the function of each menu option on the endpoint interface and the relevant conference operations 16 1 Chapter 16 Personal Conference Manager PCM Introduction to PCM and Operations 16 2 You can control RMX 1000 via the endpoint PCM and remote control When you use a regular remote control RMX 1000 enables you to operate the menus through FECC or DTMF If the endpoint is FECC DTMF enabled you can also control the remote camera to select each menu option you want on the PCM The FECC and DTMF control keys are defined as follows Table 16 1 FECC Control Keys SS Return to the higher level menu Delete the character before the cursor while inputtin
125. stem does not support the setting of conference skin For more information on conference skins refer to Conference Skin Set the video parameter for the second channel of PC video when dual streams are sent Table 4 4 Video Quality Parameters Second Video Definition Set the video protocol used for the dual stream video You Content Setting can select the H 264 or H 263 coding decoding algorithm based on the endpoint capability and network bandwidth Chapter 4 Conference Profiles When None is selected it indicates dual streams are not enabled Note If this setting is H 264 when an endpoint that only supports H 263 protocol joins in the conference an H 264 endpoint that originally sent dual streams will terminate sending dual streams and resend them using the H 263 protocol The H 239 protocol is used to send dual streams You can select three kinds of video quality as needed Graphics for standard video display H 239 Setting Hi res Graphics for high quality video detail display Broader bandwidth is required Live Video for full motion of dynamic video display The broadest bandwidth is required The RMX 1000 supports a maximum of 20 H 323 video connections and 20 H 323 audio connections Therefore the number of endpoint connections supported by the device in the actual conference depends on the video definition Video Settings To set the conference video layout click the Video Settings tab o
126. stem to the default configuration The system will display the prompt Are you sure Enter Y to continue or enter N to cancel After resetting the system configuration the RMX 1000 must be restarted in order for the new settings to take effect 18 3 Chapter 18 Appendix B Telnet Terminal Commands 18 4 Clean Key Code Enter cleankey after the prompt to remove the existing key code This command is used to deactivate the RMX 1000 The system will display the prompt Are you sure Enter Y to continue or enter N to cancel Telnet Setting Enter telnet on off after the prompt to turn on off the telnet session For example enter telnet on to enable the telnet function The default setting is telnet on If entering telnet off to disable the RMX 1000 s telnet function the user can only use the serial port to perform system setting tasks The default telnet port is 23 which cannot be modified The password and command operations for remote telnet login are identical to those for serial port login LPR Setting Enter Ipr on off after the prompt to enable or disable the packet loss recovery mechanism The default setting is off For example enter lpr on to enable the packet loss recovery function The data is restored when packet loss occurs during the network transmission The system must be restarted in order for the new settings to take effect after changing the LP
127. system automatically convenes the conference according to the reservation time For more information about conference reservation see Reservation e Dial into the PCM personal control manager lobby to create a conference For more information about creating a conference via PCM see Creating a Conference This part describes how to create a conference instantly through the Conferences pane and remote control An instant conference can be established only when the required system resources are available The conference is deleted right after its completion to maximize system resources The RMX 1000 can support a maximum of 32 ongoing conferences Starting a Conference from the Conferences Pane 3 6 Click ig in the Conferences pane to display the New Conference page gt General E Conference Name 20080528 17 28 gt Participants gt Information Profile defaut_profile Line Rate 768Kbps Minimum Videon Participants Automatic Duration 20 mn Conference ID 3943 00 Conference Password Chairperson Password Ir C Dial Out Manually Figure 3 5 New Conference Page The New Conference page displays the default conference name duration profile of conference parameters and the conference ID automatically allocated by the system These options are configurable but none of these settings need to be modified to start a conference The conference chairperson or organizer should inform other parti
128. t as shown below To invite an endpoint you can enter its IP address by using the DIMF number keys on your endpoint remote control You can also input the E 164 of the endpoint if you have registered with the gatekeeper Figure 16 16 Chairperson Conference Control Invite Participant Table 16 16 Control Key Description oe Trams Confirm the input and invite the endpoint Delete the character before the cursor Exit the Invite Participant interface and return to the main function menu if the input box is blank Participant mute status Select the Participants Mute Status option to enter the interface for Polycom RMX 1000 User Guide controlling and viewing the status of the audios videos of participants endpoints as shown below This interface lists all the online endpoints and their states mute unmute audio block unblock audio and suspend resume video You can also modify the states of an endpoint such as mute an endpoint or suspend the video of an endpoint by selecting a status icon using the FECC up down left right arrow keys and then pressing the Zoom In key Press the Zoom In key repeatedly to perform the status modification operations cyclically for example unmuting an endpoint or blocking the video transmission of an endpoint Figure 16 17 Chairperson Conference Control Participant Mute Status Table 16 17 Control Key Description uo Shift the conference site status selection u
129. t one of the following modes from the drop down list Auto This option is selected by default Each video window will automatically select a conference site based on information about the connected participants Auto Scan After this option is selected if the layout number is lower than the number of connected participants the window will take turns displaying the video of the rest participants and the time interval in seconds for switching between the conference sites is the value of Auto Scan Interval Polycom RMX 1000 User Guide Directly select an endpoint conference site to be displayed at the window record Properties gt General gt Video Quality Display Name record gt Video Settings l gt Skins Layout Mode Simple Conference Layout v gt Recording ee gt Message Overlay gt Information Auto Scan Interval 200 Participant 1 Figure 9 3 Changing Conference Layout e A participant can only be displayed in one window at one time e f Same Layout is selected the participants will view the video of their conference Site Changing Conference Skin When a conference is occurring you can change the background color and border color of the displayed conference video Do as follows 1 Inthe Conferences list pane double click the desired conference 2 On the conference parameter interface click the Skin tab select the desired skin and then click OK
130. tain the conference ID and password if the conference password or chairperson password is set first For more information see the following sections Dial in RMX 1000 Registered to GK If both the calling endpoint and RMX 1000 are registered to the same GK see the below table for the proper number to be dialed by the endpoint Table 3 3 Dialing Number RMX 1000 Registered to GK Dialing Scenario Dialing Number No password Is set maus 1000 E 164 prefix or H 323 alias Conference ID for the conference RMX 1000 E 164 prefix or H 323 alias Conference ID j Password Note If the password entered is the conference password the user will be joining as a regular participant If the password is Passwords are set the chairperson password the user will be joining as a for the conference Chairperson Alternatively RMX 1000 E 164 prefix or H 323 alias Conference ID Conference Password Chairperson password For example RMX 1000 E 164 alias 925 Conference ID 1001 Conference name Maple Room 3 8 Polycom RMX 1000 User Guide If no password is set for the conference the call in number to be used by participants is 9251001 If passwords are set for the conference for example if the conference password is 1111 and chairperson password is 2222 a regular participant would dial 9251001 1111 while a chairperson would dial 9251001 2222 or 9251001 1111 2222 Dial in RMX 1000 Not Re
131. this option displays the major parameter values defined for the profile Line Rate The bandwidth of the conference link Minimum ports to be reserved The minimum number of conference participants Automatic indicates that the number Profile of video participants is determined according to the available resource of the RMX 1000 The conference profile defines the basic parameters of conference scheduling such as the bandwidth encryption and video quality For more information on profiles refer to Conference Profiles When a conference is created the system selects the default profile of the device by default Duration Specify the conference duration in the range of 0 24 hours The input format is H M and the default value is 2 0 When a meeting room is created the system automatically ID allocates a conference ID You can also set a unique conference ID To directly dial into the conference the participant must know its ID Enter the conference password To connect to this conference the participant must enter this password If this parameter is empty it means the conference has no password Conference password Enter the password that identifies the chairperson ID The Chairperson system will authorize more rights to the chairperson If this password parameter is empty it means the conference has no chairperson Polycom RMX 1000 User Guide When enabled the system will not automatically call the Dial Out
132. ting e Gatekeeper Port Alternate Gatekeeper Gatekeeper IP Address Gatekeeper Port System Prefix E 164 System H 2472 Alias Figure 11 5 Advanced Setting Gateway A Routers I en gt Gatekeeper ki Register ta Gatekeeper GIs Primary Gatekeeper gt Ports gt Email Gatekeeper IP Address Disabled IAS IMS The table below explains the specific meanings for the configuration options Table 11 3 Gatekeeper Setting Set whether or not to register with the gatekeeper You PEISE O ALGKEEL must check this option to set the parameters that follow Primary Alternate Indicates whether or not the device is registered with the Gatekeeper primary or alternate gatekeeper Gatekeeper IP address gatekeeper Set the IP address for the primary or alternate Gatekeeper Port The port number for the primary or alternate gatekeeper System Prefix E 164 Set the E 164 number for the system System H 323 Alias Set the H 323 alias for the system Click the QoS tab on the Advanced Setting page to set whether or not to enable the QoS function The Quality of Service is very important in transmission of high bandwidth audio video data You can use QoS to test and guarantee the following parameters e Average packet delay e Delay variation jitter e Error rate Chapter 11 Network Service Advanced Setting gt Routers cron gt Gatekeeper r Enable gt Qos TE gt P
133. to the above below item cyclic Selection confirmation If the Disable Personal Conference Management PCM for Regular User option is selected in the conference profile settings page see Figure 4 3 the regular participants in the conference cannot display the PCM menu to control the conference c Click amp View This menu option is used to set the screen layout for a participant s endpoint Select the Click amp View option to enter the menu interface for layout selection as shown below If the conference video appears press the DTMF combination key with your remote control to open the layout selection interface 16 10 Polycom RMX 1000 User Guide E RR CH FH LE E a HE Le en ue Pr d K Figure 16 10 Conference Control for Regular Participants Click amp View Table 16 10 Control Key Description Shortcut key for layout mode selection n represents the i number identifier for the layout mode Execute a layout mode repeatedly automatically switching among different states of the mode Shift the selection focus up down cyclic Selection confirmation Execute a layout mode repeatedly automatically switching among different states of the mode cyclic Exit the menu Zoom Out Go to the previous page Zoomin Go to the next page Table 16 11 Layout Control Legends Layout States and Function Description 16 11 Chapter 16 Personal Conference Manager PCM Layout
134. u entered the right password you will be brought directly to the command setting interface Type op help to get the help information H Command Introduction 18 2 Help After logging into the system you may enter or help after the prompt to show the command prompt information H help or 7 Show this message exit Logout show Print the systen information keepalive timeout gt Get or set the timeout value of Telnet session de Fault is 2 Minutes reboot Restart system reset password Reset web UI admin password reset config Clean configuration back to default IP Address cleankey Remove the existing keycode telnet tontoff Get or set Telnet service status lpr tonioff Get or set lpr option set telnet password Change the Telnet password Up to 26 characters ping ip t n count gt Zu lt time gt GL lt size gt A network tool send ICMP ECH O_REQGUEST to network hosts set tlantilan2 ip tdhcpistatic lt ip netmask mask gu lt qateway gt Set ip address of lani or lan set tlanlilan2 speed tauto 11666811686 fullii half iti fullii half Set dup lex speed of lani or Lanz e lt gt indicates an optional parameter e IN indicates a required parameter indicates a 1 out of N parameter SE Exit Enter exit after the prompt to exit the command control interface H exit User logged off View Device Information Enter show after the prompt to view the current dev
135. used to define a conference e H 239 Dual stream An H 239 compliant endpoint can simultaneously send and receive two channels of conference video streams dynamic conference video and PC screen content The endpoints participating in the conference must use the same bit rate protocol and resolution in order to view the PC contents Endpoints that do not support H 239 can 4 1 Chapter 4 Conference Profiles Defining a 4 2 be connected to the conference but cannot view the PC content e Lecture Mode All the participants in this mode will see the lecturer in full screen and the lecturer will see all the participants in the selected screen layout e Encryption The system provides AES 128 based multimedia encryption to strengthen conference security To set a conference profile click Conference Profile in the RMX Management pane The list pane shows the profiles saved on the current device and their summaries BS w p POLYCOM RMX 1000 Administration Setup Conterences Oy mmm i xX BS Name Status Ip statT G Xx noe ae iere s 256 Auto Layout 256 NO R cascade slaver 768 Auto Layout 763 NO e Profile_8 Auto Layout 768 NO B i 1024 Auto Layout 1024 NO we VS m 1920 NO g 64 cif Auto Layout 64 NO S m cif no h 239 Auto Layout 1920 NO cre record Auto Layout 768 NO 27 128 cif Auto Layout 128 NO ay test Auto Layout 768 NO E 32 point Auto Layout 768 NO i5
136. wing commands after the prompt to set network configurations set lan1 lan2 ip dhcp static lt ip gt netmask lt mask gt gw lt gateway gt set the IP address for LAN 1 or LAN 2 set lanl lan2 speed auto 1000 100 full 100 half 10 full 10 half set the connection features for the LAN 1 or LAN interface Table 18 3 Network Setting Parameters LAN Interface IP Address dhe Automatically gets the address information through the DHCP p server Specifies the static IP address information lp IP address of the network port mask subnet mask of the network port gateway gateway address of the network port static Table 18 4 Network Setting Parameters LAN Interface Connection Rate Auto negotiation mode 1000 1000Mbps 100 full 100Mbps full duplex 100 half 100Mbps half duplex 18 5 Chapter 18 Appendix B Telnet Terminal Commands Parameter Description 10 full 10Mbps full duplex 10 half 10Mbps half duplex Example 1 Set the IP address of the LAN1 interface to 172 21 103 29 subnet mask to 255 255 255 0 and the gateway address to 172 21 103 254 set lani static 172 21 183 29 netmask 255 299 250 9 gw 172 21 103 254 restart system stop launcher mu ORK stop UU We OK stop video o ee ae a a a OK SEOD MD wea E e fee ee ee eee OK STOP SUS Gee re eae seer e ene Se shee OK stop mermaid ee N OK Example 2 Set the 1

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