Bria Android Edition User Guide
Contents
1. 10 Bria Android Edition User Guide 3 4 Handling Incoming Calls Ra Incoming call Kokila Perera 1444 Tap to accept or decline the call When Bria Is in the Background If you are on a native call or already on two Bria calls the incoming call does not ring on your phone it goes to Bria voicemail instead If you receive an incoming call when Bria is in the background Bria will automatically come to the foreground so you can handle the call 11 CounterPath Corporation 3 5 Placing a Second Bria Call When you are already on one Bria call you can place a second Bria call Using the Dialpad Place the call on hold first if desired Kokila Perera Tap add call laad 1 2 ABC 4 5 JEL Dial the number of the Jrs gw second person The live call always appears on top Tap add call Frank Chan Frank Chan 400 The second call is dialed n Hold r Kokila Perera When the call connects the first call is put on hold You are now speaking to the second person To switch to the other person tap Swap 12 Bria Android Edition User Guide From the Contact List Kokila Perera 1444 4 5 JEL 6 MNO 7 PORS 8 TUW 9 WAYE Place the current call on hold first if 5 Frank Chan desired Or tap the Phone tab to go back to the first call Tap add call Jennifer Hansen Tap Contacts Kokila Perera Louis Bertin Find the person and tap2. Interactive Voice Response IVRs use DTMF The audio portion of a call Compare to Signaling A call made using the phone service that comes with the Android phone The cellular phone service that comes with the Android phone The information 1n a call that deals with establishing and controlling the connection and managing the network The non signaling portion of the call is the Media Session Initiation Protocol The signaling protocol followed by Bria for handling phone calls An account that provides the user the ability to make VoIP phone calls The account encapsulates the rules and functions the user can access Simple Traversal of UDP through a firewall or NAT A call made over the Wi Fi internet To make a Wi Fi call you must be in a Wi Fi zone A call made over the 3G cellular network If you start or receive a call with an Android phone when you are not in a Wi Fi zone the call will be a 3G call 35 CounterPath Corporation 36
3. Y voi Eja ovi Cc 2 Server Details E MYVOIBET vider Domain myVolpprovider com Outbound Proxy pty section and Voice Mail section optional with the information provided by your service provider Authorization Nams lt EM pty aa Complete the User Details Pi When done tap the Back key 1 D Asc Then tap the checkmark to register gi ry rey 4c 5 7 PORS si When you have successfull registered tap the Phone icon Enter a phone number and click the Call icon Bria Android Edition User Guide Troubleshooting Registration If you cannot log in ask your VoIP service provider if they want Bria to use STUN to discover your public IP address If they do not want you to use STUN go to More gt Settings gt Advanced Settings gt Network Traversal Strategy and choose the Server Managed profile For complete settings information see page 24 Troubleshooting Audio on a Phone Call 1 Goto More gt Accounts then tap the account On the Accounts screen tap the Account Advanced field and change the Global IP setting page 25 If this doesn t help go back to original setting 2 If you still have a problem and you are using the Server Managed profile speak to your VoIP service provider If you are using another profile go to More gt Settings gt Advanced Settings gt Network Traversal Strategy and take the appropriate action e If you are using the Default Configuration switch to the A
4. Bria Android Edition User Guide CounterPath Corporation CounterPath Corporation Suite 300 One Bentall Centre 505 Burrard Street Box 95 Vancouver BC V7X 1M3 Tel 604 320 3344 sales counterpath com www counterpath com November 2011 CounterPath Corporation All rights reserved This document contains information proprietary to CounterPath Corporation and shall not be used for engineering design procurement or manufacture in whole or in part without the consent of CounterPath Corporation The content of this publication is intended to demonstrate typical uses and capabilities of the Bria Android Edition application from CounterPath Corporation CounterPath makes no warranty regarding the content of this document including but not limited to implied warranties of fitness for any particular purpose In no case will CounterPath or persons involved in the production of this documented material be liable for any incidental indirect or otherwise consequential damage or loss that may result after the use of this publication oo CounterPath and the AN logo are trademarks of CounterPath Corporation This manual corresponds to Bria Android Edition version 1 1 9 Google Nexus One and Android are trademarks of Google Inc DROID is a trademark of Lucasfilm Ltd and its related companies HTC EVO and HTC Desire are trademarks of HTC Corporation SILK is a registered trademark of Skype Inc XPERIA is a trademark of Sony Ericsson
5. 2 e DROID by Motorola e DROID 2 by Motorola e DROID X by Motorola e DROID BIONIC by Motorola e MOTOROLA ATRIX e MOTOROLA CHARM e MOTOROLA MILESTONE e Sony Ericsson XPERIA X10 Operating System Your device must run on Android V2 1 or later Accessories The following accessories are supported e Headset with microphone Bria Android Edition uses the ear piece and microphone on the headset e Headphones no microphone Bria Android Edition uses the ear piece on the headphone and the built in microphone on the Android phone Bria Android Edition User Guide 2 Configuring Bria Android Edition We strongly recommend that you perform your initial setup from within a known network such as in your enterprise or university campus Wi Fi zone or within range of your home network if you have one and not in a network such as an internet cafe 2 1 Getting Ready Obtain Account Information from your VoIP Service Provider e Your username password and domain e Your voicemail number if your service provider provides this service Set up your Wi Fi and 3G Connection Make sure Wi Fi is set up 3G is enabled and data is enabled in your device 1 From the main Android screen tap Settings gt Wireless amp networks 2 Look at the Wi Fi field e Ifit has a checkmark and a message such as Connected to MyEnterprise then your phone has a W1 Fi connection Go to Set up your 3G Conne
6. 5 Go to More gt Settings gt Advanced Settings gt Cell Audio Codecs 6 Tap G729 to enable it Make sure Narrow Band Codecs Higher Priority is also enabled Once you purchase the codec you will not see Premium Features on the menu 31 CounterPath Corporation A Troubleshooting More Information e You can view Frequently Asked Questions at https support counterpath com default asp W546 e You can visit the Bria Android Edition forum at forums counterpath com gt Bria Android Edition Using Bria Diagnostics Application Logging Verbose Logging Send log Delete log When you have a problem with Bria customer support may ask you to turn on diagnostics in order to capture information 1 Goto More gt Settings gt Logging Preferences and turn on Verbose Logging 2 Reproduce the problem 3 When done go to More gt Settings gt Logging Preferences and tap Send Log Once the file has been sent you will see a Sending Log Success notification this notification includes a reference number 4 Send an email to support counterpath com with the details of your issue and the reference number If sending the file fails check your Wi Fi and or cellular data connectivity 32 Bria Android Edition User Guide B Dial Plans You can create a dial plan in order to modify a phone number used in a phone call the input in order to ensure the call is placed successfully For example you could cr
7. If the list is long search for Mayur Suzuki the name see page 20 Ryan Miller Frank Chan fe a Call Home 2300 Call Mobile 778 236 9125 Frank Chan Tap The second call is dialed On Hold E Kokila Perera When the call connects the first call is put on hold You are now speaking to the second person To switch to the other person tap Swap 13 CounterPath Corporation 3 6 Handling Established Calls Handling Two Bria Calls To switch to the other person tap Swap The live call always appears at the top Frank Chan On Hold _ Handling a Bria Call and a Native Call If you accept an incoming native call any live Bria call goes on hold Use the Android navigation bar to switc between calls You will not be able to take the Bria call off hold until you end the native call You cannot start another Bria call until you end the native call 1 PER Hold 1 604 484 4236 L sus Add call Dialpad Speaker 14 Bria Android Edition User Guide 3 Unattended Basic Transfer You can transfer the current Bria call to a second person without first talking to the second person Place the call on hold if desired Kokila Perera OH Tap add call 4 Dial the number of the Fe person to transfer to Tap Transfer A call is placed to the transferee adalat Kokila Perera 1 Pi ABC 3 DEF 4 E JEL G MING Transfer Complete Kokil
8. Mobile Communications AB All other trademarks are the trademarks of their respective owners Rev 8 Contents A DOULA Android TION weres ras T A VEVA E NEO ANER l Conteurins Boa Android Ein ssiri E E E 3 Se EIN RON de E E E nt 3 S UDe a E E E 4 Makne Phone CAS E E T E E E en 7 SEAT LE LORS LE AA AT PT Le E sed eauneeenseesenusaseats AE 7 Interaction between Bria and Native Phone ccccccccccssssssseeeeeeeeceeaaeesseseeceeeeeessaeeseeeeeees 8 CS Ba CE geek eens eens ere E 9 Handling Incoming Calls i oni scssaaintscsnssssassnatestcaseiaeeneandadhcandsavtesanaacantenensiesaneiaecpeantteodaaanenchane 11 Placi SCOOP RCA sa ee ue 12 Handling Established Cals ns scene eo meer 14 Unattended Basic Transfer vssccsosccsvnccoicssestwedsuenswdeaupsesabeawseladsoaiwesdtenesievedbyensetaebevawesonnbuacsiesiees 15 A EE WAIST E e EE E E te 16 Conr nee a e E E E E E E 16 RN OG EEE 17 ACCESSIN VOCAL ee ed E E 18 Working with Contacts sessirnar EE encens es ee see eee EE A emmener teeeneecs een 19 SAS e A E E E EE 23 PRC COMME S U ia n EE E E E E D E E E ne nn 24 Uer TE a A EE E E 27 PRIN ANC C5 SUNN e EL sta debudinmsGenes inde set eoe eaten Gea send indies a 28 PE PS eee eo oeusananeeen uonepseneumuetcnomesssnayaniecenoee 31 A Tope TOO ea E E roe E E E EE 32 PPOP ee E E E E E E 33 OSS a A E T N E E E E E E A E oecee 35 CounterPath Corporation Bria Android Edition User Guide 1 About Bria Android Edition Bria Andr
9. E gd nes tf Ye November 2 2011 View contact Call back Incoming call that was answered eA Missed incoming call Outgoing call Long tap on a name displays this menu Call 2300 Remove from log View contact Remove all logs 17 CounterPath Corporation 3 11 Accessing Voicemail If your VoIP service provider provides a voicemail service then incoming calls go to voicemail if e Bria is not running e You are currently on a native call e You already have two Bria calls established The voicemail indicator 1 P dii Ac 5 JKL 7 PQRS ii Tap the voicemail icon the voicemail number appears in the entry field Place the call in the regular way Clearing the Voicemail Indicator After you have checked your voicemail you can clear the voicemail indicator to stop the notification If you clear the indicator while you still have unchecked messages the indicator will appear again Tap to clear all R R notifications System update available ki Ea Bria Voice Mail Bria myoipprovider 3 new VWS 3 49 FM 18 Bria Android Edition User Guide 4 Working with Contacts The contacts tab is automatically populated with contacts from your Android contact list Frank Chan Jennifer Hansen Kokila Perera Louis Bertin Mayumi Suzuki Ryan Miller Contacts 19 CounterPath Corporation searching the Contact List Frank Chan
10. F Speak to your VoIP service provider about the strategy to use Or leave the Advanced Settings default and just change the STUN Server field Type one DIME using Select a profile to set a specific combination of STUN ICE and DNS SRV Network Traversal Strategy Strategy e Default Configuration STUN On ICE Off DNS SRV On DA EUeR Spaced TO EAI STUN ICE Bria will use the specified STUN server to discover the public address of your device It will present that public address for SIP signaling and when ares negotiating media routing STUN 3G d e Application Managed STUN On ICE On DNS SRV On d Bria will use the specified STUN server to discover the public address of your device It will present your public address for SIP signaling and both your ICE 3G public and private addresses when negotiating media routing e Server Managed STUN Off ICE Off DNS SRV On Bria will present your device s private address for SIP signaling and when negotiating media routing Choose this option if your VoIP service provider advises you that it has implemented a network hosted NAT traversal or far end NAT traversal technology such as a session border controller SBC media proxy or RTP relay e User Specified Set the settings as desired inc e On checked Bria will use a STUN server to discover your public IP address e Off Bria does not discover your public IP address Therefore only the private IP address will be us
11. Tap the Android Menu Jennifer Hansen icon The bottom menu l appears Kokila Perera Louis Bertin Mayumi Suzuki fs Tap Search 3 Re nitialize C1 Type the name FIAR Chet to look for Thentap here Jennifer Hansen 20 Bria Android Edition User Guide Manually Adding a Contact in Bria The Bria and Android contact lists are continually synchronized adding modifying or deleting a contact from one list updates the other list Frank Chan Tap the Android Menu icon The bottom menu jennifer Hansen appears Kokila Perera Louis Bertin Mayumi Suzuki TE from fsantos0887 emallcom 5 f z BO Phone Email contact ee g Google contact Tap New The native contact editor appears Cane Revert Modifying or Deleting a Contact Jennifer Hansen Kokila Perera Long tap the Louis Bertin contact Select option View Edit Tap the desired item Delete 21 CounterPath Corporation Adding a Contact from the Call Log TE Frank Chan 400 O mins aga lt Frank Chan 1 604 484 4236 Quick tap or 16044844236 long tap mins agi Frank Chan 4101 1440 1440 TE 1 604 484 4236 myvoipprovider 1 Outgoing call The quick tap screen 1 08pm Wednesday The long tap menu November 2 2071 mins secs Tap the desired Add to existing contact item Add contact Call Google contact from jsantes0937 gmail co
12. We recommend you enable all codecs and let Bria select the best codec to use in a given situation Technically Savvy Users You may choose to enable one some or all codecs If only one codec is enabled all calls will be made with that codec If more than one is enabled Bria negotiates the codec to use from among the enabled codecs with the other person If no codecs are enabled Bria uses G 71 1u G 722 and SILK HD are wideband codecs All other codecs are narrowband When a wideband codec is used data usage will be higher and audio quality will generally be better When a narrowband codec is used data usage may be lower but audio quality may be affected Data usage for the codecs with a fixed bit rate from high to low usage is G 722 G 711 1LBC GSM G 729a SILK HD and SILK NB have a variable bit rate the data usage will fluctuate depending on the network conditions The optional G 729a codec will provide you the best performance audio quality and bandwidth usage cost when using cellular 3G for phone calls If you turn on the Higher Priority field then when a narrowband codec is available it will be given a higher priority in the media negotiation with the other person which may result in that codec being used If you leave this field off a narrowband codec will not be given a higher priority in the negotiation 30 Bria Android Edition User Guide 5 4 Premium Features Premium Features offers items that you can purc
13. a Perera 1434 F ai NXYZ Durathane 00 20 Account myvolpproviter This message appears when the transferee answers Or if the transferee declines the incoming call the first call is returned to you 15 CounterPath Corporation 3 8 Attended Transfer You can speak to the second person first then transfer the first person to them 3 9 Conference Call Establish two calls page 12 Tap Transfer A message appears It does not matter which call is live and which is on hold Frank Chan Transferring call Both calls end on your side 1 Ph 4 5 JEL PORS TUV 7 8 When you have two Bria calls established you can merge the calls into a three way conference call Establish two calls page 12 Tap Merge The two calls are merged into a conference between you and the two other people Kokila Perera 444 In Conference Frank Chan If desired you can split the conference back into two separate calls The top call will be the live call Tapping End Call ends the conference and hangs up on both calls 16 Bria Android Edition User Guide 3 10 Call Log Phone Tap the Call Log icon i Frank Chan 2500 Frank Chan 2300 min ago 1 604 484 4236 16044844956 person is aso Frank Chan 32400 1440 1440 a ae o JE Call Log Tapping quickly displays this menu AA Frank Chan myvoipprovider Missed call 1 1 Q p i 1 W
14. a call goes on hold You will not be able to take the Bria call off hold until you end the native call e You can have up to two Bria calls established at the same time and switch between them Bria Android Edition User Guide 3 3 Placing a Bria Call You can place a Bria call unless you are already on a native call or already on two Bria calls Using the Dial Pad Enter the phone number ABC 3 DEF 5 JEL 6 MNC 7 PORS 8 TUV 9 Wx Calling Tap Kokila Perera From the Bria Contact List Tap the Contacts tab at the bottom of the screen Frank Chan If phone numbers from your contact list need to be modified for example to remove extra characters Search for the Jennifer Hansen such as you can set up a dial plan See page 33 contact and tap it Kokila Perera Louis Bertin Mayumi Suzuki Ryan Miller Kokila Perera L 1 Call Sip 1441 Call Home 604 555 1300 Tap the desired Call Mobile phone number 778 369 1475 CounterPath Corporation Making a Call from another Account If you have more than one account enabled you can change the account to use on a given phone call The account currently being used for calls 1 Pha r ei 5 JKL 7 PORS iiaii Long tap to display the Choose Accoun Phone myvoipprovider zippyvoip Tap the account you want to use This account will be used only for this call To permanently change the account see page 6
15. al Strategy below DNS SRV STUN server VAD e On default audio is not transmitted when no one is speaking Turning this feature on may reduce bandwidth usage e Off audio is transmitted when no one is speaking If desired ask your VoIP service provider if QoS is supported QoS Quality of Service can allow your phone calls to be given a higher priority on the network Turning QoS on has no effect if your provider does not support it Noise Reduction When on Bria attempts to reduce background noise Typically on when you are not using a headset typically off when you are using a headset Echo Cancellation Try turning on this setting if you or the person you are talking to is hearing an echo If the other person still hears an echo turn this setting back to Off Microphone Gain Changing this setting may improve audio quality if your voice is loud and distorted for the person you are talking There are five options the default is Normal 100 Speaker Gain Changing this setting may improve audio quality if your voice is loud and distorted for the person you are talking There are five options the default is Normal 100 Codec Options See page 30 Speakerphone Fix If the speakerphone is always turned on in Bria turn on this setting and see if that forces the speakerphone to turn off If the speakerphone is still on turn this setting off again 28 Bria Android Edition User Guide Network Traversal Strategy oe O
16. ction below e fit has no checkmark and the line Turn on Wi Fi then tap the field to turn on Wi Fi and wait for the message Connected to MyEnterprise e If the message does not appear tap Wi Fi settings the next field On the Wi Fi settings screen tap the desired network and complete the popup that appears The message Connected will appear You can connect to as many networks as you want Whenever you move into range of one of these networks and assuming you are not already connected elsewhere you will automatically connect to that network Indicates that there is a Wireless connection Set up your 3G Connection 1 From the main Android screen tap Settings gt Wireless amp networks 2 Scroll down and tap Mobile networks 3 On the Mobile networks screen make sure e Data enabled is On e Use only 2G networks is Off in order to enable 3G CounterPath Corporation 2 2 Setting up 0 af M 4 29 COS oe ME Tap a Calculator Calendar Camera Contacts Dow nboacks f amp Galler Gmail You don t have active accounts 4 m Please tap on Add Account PS e Add Account e bs F all SIP Generic D Wwe Ar Account Name Select your VoIP service provider if it is on the list ayasy Ay Pew Otherwise select Generic SIP User Detalls Account Be Display Name Joseph Santos cc User Name Password Accounts i j
17. eate a dial plan to change any number that starts with 1613 to just 613 Setting up Dial Plans You can create up to three dial plans for an account Dial plans are account specific so make sure you set up a plan for each account that needs one Bria goes through the dial plans in the order in which they appear on the screen Go to More gt Accounts gt tap the account Scroll down ai Password an ty Server Details Domain Outbound Proxy Authorization Name Additional Voice Mail Number Account Advance Ha heist Dial Plans Tap Match Number Remove Prefix Complete the fields as dea required see below Add Prefix Rule 2 Match Number Remove Prefix a ory Add Prefix Rule 3 33 CounterPath Corporation Designing the Dial Plan A dial plan has two parts e A pattern the match number that the phone number the input must match e The modification to make if the input matches that pattern removing a prefix adding a prefix or removing one prefix and adding another one Example 1 Match number 1613x Remove Prefix 1613 Add Prefix 9 If the input starts with 1613 then remove the 1613 then add 9 and dial the number So 16135550012 is dialed as 95550012 Example 2 Match number 2 9 XXXXXXXXX Add Prefix 1 If the input is a 10 digit number starting with a number other than 1 then add 1 and dial the number So 6045550012 i
18. ed Typically in this case Global IP should be turned off STUN 3G This setting has the same function as STUN but applies only when you are connected over 3G ICE ICE is involved only in media routing it is not involved in SIP signaling e On checked Bria will use ICE to discover addresses for media packets ICE provides a good guarantee of two way audio However to use ICE successfully both endpoints in a call must use ICE and specifically must use draft 19 of the ICE standard e Off Try turning ICE off if you are not using Bria behind a firewall or NAT ICE 3G This setting has the same function as ICE but applies only when you are connected over 3G DNS SRV e On checked Bria will use DNS SRV to discover the network addresses for your VoIP service provider s VoIP related services such as a STUN server if any e Off Bria will not use DNS SRV for discovery Only turn this setting off if your system administrator advises you to do so STUN Server Used only if STUN is on The default is stun counterpath com but we recommend that you change this to an address provided by your VoIP service provider CounterPath cannot guarantee the availability of their STUN server 29 CounterPath Corporation Audio Codecs Selection Codecs are programs in Bria involved in transmitting audio each codec has different characteristics and therefore each works better in some situations than in others Novice and Non technical Users
19. hase to use on Bria G 729 is a narrowband codec that is intended for low bandwidth use It is particularly recommended if you will be making calls over 3G because it provides better audio quality on your cellular data connection How to purchase the G 729 codec differs depending on where you originally purchased Bria If You Purchased Bria from the Android Market Purchase G729 codec Enter license key for G729 codec 1 Go to More gt Premium Features The screen shown on the left appears 2 Tap Purchase G729 codec to go to the Android Market Follow the prompts to purchase the codec 3 Go to More gt Settings gt Advanced Settings gt Cell Audio Codecs 4 Tap G729 to enable it Make sure Narrow Band Codecs Higher Priority is also enabled Once you purchase the codec you will not see Premium Features on the menu If You Purchased Bria from the CounterPath Store N al 2 26 Please enter G729 license key Submit Purchase your license C 1 Go to More gt Premium Features The screen shown on the left appears 2 Tap Purchase your license to go to the Mobile G 729 Upgrade on the CounterPath store Follow the prompts to purchase the license Once you have purchased the codec license the license key for the codec will be sent to you by e mail 3 Open the email from CounterPath and copy the license key 4 Go to More gt Premium Features Enter the license key and tap Submit
20. m The native contact Phone editor appears spf 1 600 484 4236 Email i Done Revert i 16044844236 Call 160448442736 Remove from log Add contact Remove all logs 22 Bria Android Edition User Guide 5 Settings Tap More at the bottom of the screen A User Preferences saa ACCOUNTS Advanced Settings a Settings Logging Preferences Help BEINE About Bria Premium Features More screen Settings Screen e Accounts See page 24 e Settings gt User Preferences See page 27 e Settings gt Advanced Settings See page 28 e Settings gt Logging Preferences See Troubleshooting on page 32 e Premium Features See page 31 23 CounterPath Corporation 5 1 Account Settings All the information for the fields on this screen must be supplied by your VoIP service provider Ta Account Name Password Ty VOID provide emph User Detalls Server Details Display Name Domain User Name Outbound Proxy Authorization Name empty Server Details Additional Domain Voice Mail Number Le Proxy Account Advanced Authorization Name SS Change the name as desired For example business account Display Name Your name Other people may see this as the caller ID or they may see just your phone number User Name Typically the account number phone number for the account Provided by your VoIP service provider For example if your account is 6045551212 m
21. mary Account Tap Delete Account Bria Android Edition User Guide 3 Making Phone Calls 3 1 Starting and Quitting Bria Start Bria After a few seconds the Bria Phone screen appears Calendar Camera Contacts Donnas O IN COUNTERPATH Tap This icon indicates Bria is running and ready Android Edition DAS al 5 JKL 7 PQRS a iiaii To quit the Bria application 1 Display the Phone Contacts or Call Log screen or the first More screen 2 Tap the Menu button on the Android phone and choose Exit Troubleshooting If you experience trouble with the application and need to restart tap the Menu button and tap Re Initialize CounterPath Corporation 3 2 Interaction between Bria and Native Phone Placing Calls e You can place a Bria call so long as you are not already on a native call or not already on two Bria calls e You can place a native call regardless of the state of Bria Incoming Calls e An incoming Bria call rings on your phone unless you are on a native call or you are already on two Bria calls In both these cases the new incoming call will go to Bria voicemail instead e Incoming native calls Being on a Bria call has no impact on your native phone native calls will be received in the usual way Therefore you should be prepared to accept or decline a native call Established Calls e If you accept an incoming native call any live Bri
22. message Change this value only if advised to do so by your VoIP service provider URI Format Change this value only if advised to do so by your VoIP service provider e On Prefix SIP URIs with tel e Off default Prefix SIP URIs with sip 25 CounterPath Corporation ee Keep Alive Wi Fi Interval A keep alive message is a mechanism for maintaining a pinhole through your firewall so that phone calls proceed smoothly The interval specifies how often the message is sent in seconds If you are experiencing problems during a W1 Fi call a call made over the Wi Fi internet connection try setting this interval to a lower number such as 20 Keep Alive 3G Interval Same as above except the interval applies to calls made over the 3G network 26 Bria Android Edition User Guide 5 2 User Preferences Incoming Call Play Ringtone Vibrate Select Ringtone Additional Call Intercept JFF Keep Wi Fi radio awake Auto Start on Boot a Allow 3G Calls e On checked When a Wi Fi connection is not available Bria will attempt to place calls using the cellular data channel Data charges with your mobile carrier will apply If you turn this setting on we recommend you purchase the G 729 codec page 31 because it provides better audio quality on 3G calls e Off When a Wi Fi connection is not available you will not be able to place or receive calls Play Ringtone On to hear the ringto
23. ne On to vibrate when you receive a call Select Ringtone Set to the desired ringtone Call Intercept e On When you make a call using the native Android phone the call will be intercepted by Bria and placed using Bria Off Calls made from the native phone are placed using the native phone Calls made from the Bria screens are placed using Bria Prompt Each time you make a call using the native Android phone you will be asked whether you want to place the call via Bria or the native phone Keep Wi Fi radio awake Controls whether the W1 Fi radio stays on when the screen goes dark phone gets auto locked e On checked The Wi Fi radio stays on so that when the screen goes dark 1 you stay logged on via Wi Fi as long as you are in your Wi Fi network and 2 incoming calls will use Wi Fi instead of cellular data Radio On uses more battery power Perhaps choose On if you have a limited data plan Off The Wi Fi radio is turned off so that when the screen goes dark 1 Bria will re log in via the cellular data channel and 2 incoming calls will use the cellular data channel Unless 3G is not enabled on your phone and or in Bria in which case Bria logs out and you will not receive calls as long as the phone is dark Radio Off uses less battery power Perhaps choose Off if you have an unlimited data plan Auto Start on Boot On to automatically start and log into Bria when you start your Android device Even if Bria was logged out
24. oid Edition is a SIP based phone for an Android phone With Bria Android Edition Bria you can use the Wi Fi internet connection on your Android phone to make and receive calls without using cellular data In addition you can use the cellular data connection for phone calls when you are not in a Wi Fi zone Standard Telephone Features Bria Android Edition has all the standard telephone features including e Call display and Voicemail indicator e Speakerphone Mute and Hold e Call history list of received missed and dialed calls e Call transfer e Three way audio conference e Ringtones and contact avatars e Support for DTMF the ability to enter numbers to use an auto attendant Advanced Features e Audio codecs G 711 1LBC GSM and SILK with an option to purchase codec G 729 e NAT traversal STUN and ICE e Secure call signaling TLS e Audio encryption SRTP e Quality of Service QoS e DNS SRV record lookups e Application diagnostics logging and log files uploading Supported Devices HTC Evo 4G e HTC Desire e HTC Desire Z e HTC Wildfire e HTC ThunderBolt e HTC Aria e Droid Incredible by HTC e Nexus One e Samsung Epic 4G Android Smartphone SPH D700 CounterPath Corporation e Samsung Galaxy S 19000 e Samsung Galaxy S Fascinate 3G SCH 1500 e Samsung Galaxy S Vibrant GT 19000 e Samsung Galaxy S Captivate SGH 1896 e Samsung Galaxy
25. pplication Managed profile to turn on ICE e If this does not solve the problem contact your VoIP service provider to find out how they support ICE For complete settings information see page 24 Account Status The account is in the process of registering The account is enabled and registered for incoming and outgoing calls The account is enabled only for outgoing calls Account gt Advanced gt Incoming Calls is turned off The account is disabled You can enable it it will then automatically register The account is enabled but registration failed Check that you entered your account credentials correctly CounterPath Corporation Setting up Multiple Accounts You can set up more than one account if you have service from more than one VoIP service provider T Accounts a 4 myvoipprovider a Account Name empt User Detalls Display Name User Name Tap Add Account Password pty Accounts Server Details Set up the account in Domain gt MBL myvoipprovider the usual way empty Outbound Proxy 6B zippywoip empty Authorization Name Enable the account Add Account Setting the Primary Account One account is always set as the primary account This account is used by default for outgoing calls You can change the primary account or you can override it for one call page 10 This account is currently the primary account Long tap the desired account et as Pri
26. s dialed as 16045550012 The Pattern The pattern can be made up of any combination of the following he e o A collection that can include a range For example 6 9 means 6 7 8 9 Or 136 9 means 1 3 67 8 9 Tt Ce E Repeat the last element 0 or more times For example with the pattern 12 the following input will match 1 The 2 is repeated zero times 12 122 1222 and so on The Modification The modification can add or remove characters and can be made up of digits wildcards or symbols 34 Bria Android Edition User Guide C Glossary Android icon Bria call DTMF ICE IP address IVR Media Native call Native phone service Signaling SIP SIP account STUN Wi Fi call 3G call The Android Menu icon Back icon Home icon and Search icon are icons buttons that are part of the Android device and may have a different appearance and location on different Android devices A call made using the Bria screen Compare to native call Dual tone multi frequency DTMF is the system that is used in interactive voice response menu systems such as the menu system for accessing voicemail messages The DTMF system allows the user to interact with the menu by pressing keys on a dial pad or keyboard Interactive Connectivity Establishment A method for traversing a firewall A unique number that identifies a computer Computers on a network use the IP address communicate with each other
27. vider or system administrator Global IP 3G This setting has the same function as Global IP but applies only when you are connected over 3G a If you set this setting to On you must also set Global IP to On SIP Transport Tap to display the choices Contact your VoIP service provider to identify the types of transport that are supported e UDP and TCP do not support signal encryption e TLS does support signal encryption You may need to install a certificate on your Android phone speak to your VoIP service provider Encrypt Audio You can encrypt a phone call at the media audio level Never Audio is not encrypted If Possible On a given call audio will be encrypted if the other person supports and is also using audio encryption If not audio will not be encrypted Always Audio will always be encrypted The call will fail if the other person cannot accept encrypted calls Incoming Calls Typically On which means you can receive calls on Bria If Off you will not be able to receive calls Single Register Applies only if Global IP is on e On checked Bria will register using a single register request e OFF default Bria will register using an unregister and a register Only turn on if advised by your VoIP service provider Refresh Interval The timer interval between Bria s attempts to register in order to refresh the account registration Range 30 900 This value is placed in the Expires header field of the SIP REGISTER
28. when you powered off the phone Bria will start and log in when the phone starts 2 CounterPath Corporation 5 3 Advanced Settings When you changed an advanced setting you may be prompted to apply the changes In order to apply the changes Bria will automatically unregister and reregister all enabled accounts This may take a few seconds jm F pe ee Ad ced Settings DNS SRV DTMF Type Send DTMF usin i e aia g STUN Server Echo Cancellation Network Traversal Strategy STUN Server 5 du couinkertath tom Microphone Gain Strategy Normal lect User Specified LO el ST LIE E z tas Media Options DNS SRV Speaker Gain VAD Normal STUN Codec Options Qos STUN 3G Cell Audio Codecs Noise Reduction ICE Wi Fi Audio Codecs Echo Cancellation v eee ICE 3G Speakerphone Fix Microphone Gain Lin DTMF Type The method used for DTMF sent when you press a number key when dealing with an auto attendant such as press 1 for customer service Enter the value specified by your VoIP service provider DTMF 2833 or SIP Info With both these methods inband DTMF is always sent as a fallback If DTMF tones are not being recognized trying the other method may resolve the issue If DTMF 1s still not working contact your VoIP service provider for information about DTME and IVR Network Traversal Strategy Tap to display the choices see page 29 STUN STUN 3G ICE ICE 3G See Network Travers
29. yVoipProvider com the username 1s 6045551212 Provided by your VoIP service provider Domain Provided by your VoIP service provider For example if your account is 6045551212 myVoipProvider com the domain is myVoipProvider com Outbound Proxy If your VoIP service provider has an outbound proxy and requires that you provide that address to Bria enter the domain name or the IP address obtained from your provider May not be required But if it is required it will be provided by your VoIP service provider Voice Mail Number The number to dial to connect to voicemail and check messages Provided by your VoIP service provider If there is a number in this field tapping the VM icon on the phone will connect to voicemail page 12 Dial Plans See page 33 Dial Plans 24 Bria Android Edition User Guide Account Advanced SIP Registration Global IP Incoming Calls Global IP 3G Single Register Transport and Security Refresh Interval SIP Transport UDP URI Format Use tel URI Encrypt Audio SIP Registration Keep Alive Incoming Calls eae Wi Fi Interval Single Register 8 B 3G Interval er Global IP e On checked Bria will publish its public IP address at the signaling level The public address may not work with some NATs or firewalls e Off Bria will publish its private IPs at the signaling level Typically you turn this field off only if instructed to do so by your VoIP service pro
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