SonicWALL SSL-VPN User's Guide
Contents
1. exting the browser 19 hiding 18 installing 16 log 19 route information 18 showing 18 status fields 16 status window 16 system tray 17 18 wninstalling 19 uninstalling on browser exit 19 viewing log 19 P portal 15 30 R RDP bookmarks 28 remote desktop 28 bookmarks 29 s services 22 Sonic WALL technical support 5 SSL 8 10 13 SSL VPN 3 6 7 8 9 10 12 13 14 15 16 18 20 26 SSL VPN access features 12 T Terminal Server 28 U uploading files 26 FTP 25 26 v Virtual Office 8 11 12 environments supported 12 features 15 home page 11 12 logging out 30 making a trusted site 13 SonicWALL SSL VPN User s Guide Joe vers suse SenleWALL Ine 1143 Boregis Avenue T 4087459800 wwwsonivalcom 9089 306 F 4087459300 ago SONICWALL gt2. REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING LAW USAGE OR TRADE PRACTICE ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED SUCH WARRANTY IS LIMITED IN DURATION TO THE WARRANTY PERIOD BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS THE ABOVE LIMITATION MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION This disclaimer and exclusion shall apply even if the express warranty set forth above fails of its essential purpose 7 SonicWALL SSL VPN User s Guide Index A Active X 13 B bookmarks 11 20 22 adding 20 FTP 23 description 12 overview 20 RDP 28 remote desktop 28 29 removing 21 services 20 bookmarks list 21 D disconnect option 17 domains 20 downloading files FTP 25 26 file shares 11 26 27 desciption 12 using 26 FTP bookmarks 23 session 25 password 24 session dialog box 24 H home page Virtual Office 11 12 1 Java applications 13 L local groups 20 local users 20 logging in 10 11 logging out 30 login page 10 11 N NetExtender 8 11 13 15 16 17 clearing log 19 connection status 18 description 12
3. File Shares Adding a Remote Desktop Bookmark Remote Desktop bookmarks enable you to establish remote connections with a specified desktop Both the RDPS and RDP4 standards are supported x Note To terminate your remote desktop session be sure to log off from the Terminal Server session If you wish to suspend the Terminal Server session so that it can be resumed later you may simply close the remote desktop window To add a Remote Desktop bookmark you need to be in the bookmarks environment To add a service perform the following steps 3 From the Virtual Office window click Add Bookmark in the Bookmarks table An Add Bookmark window will be displayed 2 Inthe Bookmark Name field type a bookmark name as an example for this procedure RDP Bookmark In the Name or IP Address field type a domain name or IP address as an example for this procedure 10 0 61 40 4 In the listbox in the service field click on RDPS Att ooa FOF Soon Temi Services OPS 1 5 In the Screen Size list box select a screen size that matches your current desktop screen size 6 Click Add The Virtual Office home page displays with the RDP Bookmark bookmark displaying in the Bookmarks Table Click on the Bookmark entry security screen may display Continue through any sereens that di A login screen will display play by clicking Ok on the screens that display 7 SonicWALL SSL
4. company s system administrator may have customized this page to contain a logo and look and feel of your company Go to the Virtual Office Overview page 8 to learn more about the Virtual Office home page Note that from the Virtual Office portal home page you cannot navigate to the administrator s environment Ifyou have administrator s privileges and want to enter the administrator environment you need to go back to the login page and enter a username and password that have administrator privileges set up for them and log in again Note that the domain is independent of the privileges set up for the user Virtual Office Overview x Logging in as a user takes you directly to Vi shown here tual Office The Virtual Office Home page displays as gt E O D Frenne ECTS oie NetExtender oceans set Bookmarks Region Note The Virtual Office pages and content will vary based on the configuration of your network administrator So some pages described in the SonicWALL SSL VPN User s Guide may not be displayed when you log into the SonicWALL SSL VPN security applian SonicWALL SSL VPN User s Guide 4 NI Web Management interface Overview The Virtual Office consists of the nodes described in the following table Node Description File Shares Provides access to the FileShares utility which provide remote users vith a secure
5. user entities When working with local groups and users LocalDomain this is automated since the administrator must manually define the groups and users on the device Similarly when working with external groups not LocalDomain the correlation is automated since creating an external domain creates a corresponding local group However when working with external users a local user entity must exist so that any user created personal bookmarks can be stored within the SSL VPN s configuration files The need to store bookmarks on the SSL VPN itself is because LDAP RADIUS and NT authentication external domains do not provide a direct facility to store such information as bookmarks Rather than requiring administrators to manually create local users for external domain users wishing to use personal bookmarks SonicWALL SSL VPN automatically creates a corresponding local user entity when an external domain user creates a personal bookmark so that it may store the bookmark information Adding Bookmarks Bookmarks provide convenient way for you to access web FTP or other services on the remote network that you will connect to frequently To define bookmarks perform the following 1 From the Virtual Office window click Add Bookmark in the Bookmarks table An Add Bookmark window will be displayed 2 Enter a descriptive name in the Bookmark Name field 3 Enter the domain name or the IP address of a host machine on the LAN in the
6. I COMPREHENSIVE INTERNET SECURITY SonicWALL Security Appliances SonicWALL SSL VPN User s Guide SONICWALL Table of Contents Using This Guide Virtual Office Overview Accessing Virtual Office Resources Browser Requirements Web Management Interface Overview Virtual Office Overview Making Virtual Office a Trusted Site Using Virtual Office Features sse Installing NetExtender on Windows tne Connecting NetExtender to the Security Appliance 16 Disconnecting NetExtender 17 Working with the NetExtender System Tray 18 Hiding the NetExtender Status Box 18 Displaying Route Information 18 Displaying Connection Information 18 Displaying the NetExtender Log 19 Uninstalling NetExtender When Exiting the Browser 19 Bookmarks Overview Adding Bookmarks Editing Bookmarks Removing Bookmarks Adding a Bookmark Service Adding FTP Bookmarks Downloading Files Uploading Files Uang Pie SR iera aner iT rv EP Y One Adding a Remote Desktop Bookmark Logging Out SonicWALL SSL VPN User s Guide SonicWALL SSL VPN User s Guide x Using This Guide About this Guide Welcome to the Sonic WALL SSL VPN User s Guide This manual is user s guide It provides information on using the SonicWALL SSL VPN user portal called Virtual Office that allows you to create bookmarks and run services over the Soni WALL SSL VPN security appliance A Always check soniowalicomysu
7. Name or IP Address field 4 Select the service type in the Service menu 5 Click Add to update the configuration Once the configuration has been updated the new bookmark will be displayed in the Bookmarks table Click on a bookmark description to go to the bookmark location that you have defined 7 SonicWALL SSL VPN User s Guide Bookmarks Overview M Editing Bookmarks You can change the IP address or domain name associated with an existing bookmark x Note Only user created Bookmarks can be edited or deleted by the user Bookmarks pre defined by the administrator can not be edited or deleted To edit a bookmark to change its name or associated IP address perform the following steps 1 Identify bookmark in the Bookmarks list for which you want to change an IP address or domain Vural office Boake ost adiro senden configure tears toes Temas VO mart 100552 Fie Taner Proc ve Mi bookmark In the Bookmarks list click on the Configure icon for an existing bookmark The Edit Bookmark dialog box displays tt sek Mic Epler e amy Note the bookmark name and associated service is in a read only form 3 To change the domain name or IP address of the bookmark delete the entry in the Name or IP Address field and type a new one 4 Click Apply The Virtual Office home page displays with the new IP address or domain name Removing Bookmarks To remove bookmark perform the following ste
8. VPN User s Guide 9 a valid username and password for the host machine of the desktop you are trying to reach in the User Name and Password fields Select the proper domain name from the Log on to listbox The desktop you want to reach displays A sample remote desktop screen is shown here SonicWALL SSL VPN User s Guide 4 W Using File Shares Logging Out To end your session simply return to the Virtual Office home page from wherever you are within the portal and click on the Logout button SONICWALL Welcome to the SonicWALL Virual oee Logout Button If you have successfully logged out the system collapses the window and displays the text 7 SonicWALL SSL VPN User s Guide Using File Shares Trademarks SonicWALL is a registered trademark of SonicWALL Inc Microsoft Windows 98 Windows NT Windows 2000 Windows XP Windows Server 2003 Internet Explorer and Active Directory are trademarks or registered trademarks of Microsoft Corporation Netscape is a registered trademark of Netscape Communications Corporation in the U S and other countries Netscape Navigator and Netscape Communicator are also trademarks of Netscape Communications Corporation and may be registered outside the U S Adobe Acrobat and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the U S and or other countries Other p
9. Web interface to Microsoft File Shares using the CIFS Common Internet File System or SMB Server Message Block lprotocols Using a Web interface similar in style to Microsoft s familiar Network Neighborhood or My Network Places File Shares allow users with appropriate permissions to browse network shares rename delete retrieve and upload files and to create bookmarks later recall NetExtender Provides access to the NetExtender utility a transparent SSL VPN client for Windows users that allows you to run any application securely on the remote network It acts as an IP level mechanism lprovided by the virtual interface that negotiates the ActiveX component using a Point to Point Protocol PPP adapter instance Bookmarks Provides a list of available bookmarks which are objects that enable you to connect to a location or application conveniently and quickly Online Help Launches online help for Virtual Office Logout Cogs you out of the Virtual Office environment Note Not all Viral Office pages may be displayed when you log into the SSL VPN portal The administrator may hide certain pages if they are not needed The Home page provides customized content and links to network resources The Home Page may contain support contact information VPN instructions company news or technical updates Only a web browser is required to access Intranet web sites and FTP sites VNC Telnet and SSH r
10. antact imi for the latest technical support telephone numbers More Information on SonicWALL Products Contact Sonic ALL Inc for information about Sonic WALL products and services at Web http lwww sonicwall com E mail sales sonicwall com Phone 408 745 9600 Fax 408 745 9300 SonicWALL SSL VPN User s Guide q Quick Access Work Sheet This section should be completed by your network administrator to allow remote users SSL VPN access Important Information You Need IP Address User Name Password Domain SONICWALL Virtual office Welcome to the SonicWALL Virtual Office 7 SonicWALL SSL VPN User s Guide Virtual Office Overview This chapter provides an overview of the Sonic WALL SSL VPN user portal It also includes an introduction to the SSL VPN and its features and applications This chapter contains the following Virtual Office Overview section on page 8 Browser Requirements section on page 9 Web Management In face Overview section on page 10 Virtual Office Overview section on page 11 Making Virtual Office a Trusted Site section on page 13 SonicWALL SSL VPN User s Guide Vital Office Overview Virtual Office Overview SonicWALL SSL VPN Virtual Office provides secure remote access to network resources such as applications files Intranet web sites and email through web access interface such as OWA The underly
11. d using file shares This chapter contains the following sections Installing NetExtender on Windows section on page 16 Disconnecting NetExtender section on page 17 Bookmarks Overview section on page 20 Using File Shares section on page 26 SonicWALL SSL VPN User s Guide NeiExiender on Windows Installing NetExtender on Windows The following are NetExtender requirements for Windows clients Windows 2000 Professional Windows XP Home or Professional Windows 2000 Server or Windows 2003 Server Internet Explorer 5 0 1 and greater To initially install the NetExtender driver the user must be logged in with administrative privileges Downloading and running scripted ActiveX files must be enabled on Internet Explorer Connecting NetExtender to the Security Appliance To connect NetExtender to the SSL VPN security appliance perform the following 1 To begin installing the NetExtender utility click the NetExtender option 2 Note that a message box appears indicating that NetExtender is initializing 3 When NetExtender completes installing the NetExtender Status window displays indicating whether you have established a successful NetExtender connection nnm Status veces Server Closing the windows clicking on the x icon in the upper right corner of the window will not close the NetExtender session but will minimize it to the system tray for conti
12. e local network Note TF the SSL VPN gateway uses a self signed SSL certificate for HTTPS authentication then it is necessary to install the certificate before establishing a NetExtender connection If you are unsure whether the certificate is self signed or generated by a trusted root Certificate Authority SonicWALL recommends that you import the certificate The easiest way to import the certificate is to click the Import Certificate button at the bottom of the Virtual Office home page Making Virtual Office a Trusted Site If your Internet Explorer security settings ate set to High or prevent the ActiveX or Java applications from running properly you may need to add the SSL VPN portal to your browser s list of Trusted Sites To ensure that your machine is protected against malicious code and spyware files it is not recommended to change your web browser s security settings in order to use the Java and ActiveX files included in the SonicWALL SSL VPN security appliance Virtual Office Instead add the appliance address to your web browser s list of Trusted sites Most web browsers today support multiple security zones with different permission levels Trusted sites have lower security settings that will by default allow the Java and ActiveX content to function properly Note ActiveX content is only supported in Internet Explorer To add the SonicWALL SSL VPN security appliance Virtual Office as a trusted site 1 Goto th
13. e login page 2 Press ALT D to select the SSL VPN portal address and press CTRL C to copy it to the Windows Clipboard 3 On the Internet Explorer Tools menu click Internet Options SonicWALL SSL VPN User s Guide 4 W Web Management interface Overview 4 Click the Security tab then click Trusted Sites The Internet Options Security window will be displayed esos As examples Using a Domain Name If you access your SSL VPN at https mysslvpn mycompanyname com you would add https mysslvpn mycompanyname com to the trusted site list by pasting it into the Add this configuration In the Add this Web site to the zone region press CTRL V to paste the SSL VPN Virtual Office web address Web site to the zone region This domain name displays in the Web Sites list of the Trusted Sites dialog box Using an IP Address If you access the SSL VPN security appliance by IP address at https 67 115 118 80 you would add https 67 115 118 80 to the trusted site list by pasting it into the Add this Web site to the zone region This IP address would display in the Web Sites list of the Trusted Sites dialog box 7 Click Add 8 Click OK twice SonicWALL SSL VPN User s Guide Using Virtual Office Features This chapter provides details on how to use the features in the SonicWALL SSL VPN user portal including installing NetExtender configuring bookmarks accessing services an
14. equire Java And Terminal Services requires either Java or ActiveX on the client machine As examples of tasks you can perform and environments you can reach through Virtual Office you can connect to Intranet web or sites If your organization supports web based email such as Outlook Web Access you can also access web based email The entire network by launching the NetExtender client FTP servers for uploading and downloading files The corporate network neighborhood for file sharing Telnet and SSH servers Desktops and desktop applications using Terminal Services or VNC Email servers via the NetExtender client The administrator determines what resources are available to users from the SonicWALL SSL VPN Virtual Office The administrator can create user group and global policies that disable access to certain machines or applications on the corporate network The administrator may also define bookmarks or preconfigured links to web sites or computers on the Intranet Additional bookmarks may be defined by the end user y SonicWALL SSL VPN User s Guide Wei Management Interface Overview SonicWALL NetExtender is a software application othat enables remote users to securely connect to the remote network With NetExtender remote users can virtually join the remote network Users can mount network drives upload and download files and access resources in the same way as if they were on th
15. ing protocol used for these sessions is SSL With SSL VPN mobile workers telecommuters partners and customers can access information and applications on your Intranet or Extranet What information should be accessible to the user is determined by access policies configured by the SonicWALL SSL VPN administrator g Virtual Office Resources Remote network resources can be accessed in the following ways Using a standard web browser To access network resources you must log into the SSL VPN portal Once authenticated you may access Intranet HTTP and HTTPS sites web based applications and web based email In addition you may upload and download files using FTP or Windows Network File Sharing All access is performed through a standard web browser and does not require any client applications to be downloaded to remote users machines dava thin client access to corporate desktops and applications The SonicWALL SSL VPN security appliance includes several Java or ActiveX thin client programs that can be launched from within the SonicWALL SSL VPN security appliance Terminal Services and VNC Java clients allow remote users to access corporate servers and desktops open files edit and store data as if they were at the office In addition Terminal Services provides the unique ability to open individual applications and support remote sound and print services In addition users may access Telnet and SSH servers from the SSL VPN por
16. interface similar in style to Microsoft s familiar Network Neighborhood or My Network Places File Shares allow users with appropriate permissions to browse network shares rename delete retrieve and upload files and to create bookmarks for later recall x Note The server can be specified either by name or by IP address for example Wnoosede or 10 50 168 2 For names to work it is necessary that DNS and or WINS be properly configured by the administrator on the SSL VPN appliance to be able to resolve host names To create a file share perform the following steps 1 Click on the File Shares button Virtual Office displays a dialog box that provides a hot link to a login prompt Address Field ppe ppm 7 Login Prompt 2 Specify a share path as an example moosede in the Address field You need to precede the share name with two back slashes For example svl0fs04 sv us soniewall com is a SonicWALL file share location 7 SonicWALL SSL VPN User s Guide Using File Shares 3 Click the login prompt to display the Enter Network Password dialog box Tec 4 a valid username in the User Name field and a valid password in the Password field and click Login Virtual Office displays the home File Share screen that you have spec network to which you can navigate ied displaying folders on the SonicWALL SSL VPN User s Guide q W Using
17. ist of events that have occurred in NetExtender since it was installed Each log entry includes a date a time a severity number and an event description To display the log elick on the View Log option in the system tray menu The NetExtender log displays To remove all entries from the log click the Clear Log option Uninstalling NetExtender When Exiting the Browser The NetExtender utility remains active even when you exit your Virtual Office session If you do not deactivate it NetExtender will be running when you reenter Virtual Office after leaving it If you want NetExtender to deactivate automatically each time you exit the browser click the Uninstall on Browser Exit option A sub menu appears with a choice of Yes or No Click Yes to direct NetExtender to automatically deactive when you exit the browser SonicWALL SSL VPN User s Guide Bookmarks Overview Bookmarks Overview Bookmarks are objects that enable you to connect to a location or application conveniently and quickly The Virtual Office Bookmark system allows bookmarks to be created at the group and user levels The administrator can create both group and user bookmarks which will apply to applicable users while individual users can create only personal user level bookmarks Since bookmarks are stored within the security appliance s local configuration files it is necessary for group and user bookmarks to be correlated to defined group and
18. k you need to be in the bookmarks environment To add a service perform the following steps D 2 From the Virtual Office window click Add Bookmark in the Bookmarks table An Add Bookmark window will be displayed In the Bookmark Name field type a bookmark name as an example for this procedure FTP Bookmark In the Name or IP Address field type a domain name or IP address as an example for this procedure 10 0 7155 In the listbox in the service field click on File Transfer Protocol FTP Click Add The Virtual Office home page displays with the FTP Bookmark bookmark displaying in the Bookmarks Table SONICWALL Virtual Office Welcome Ihe Sonic WALL Virtual Office memme ma 0 d ve een FI mA ve SonicWALL SSL VPN User s Guide 4 Bookmarks Overview 6 Click the FTP_Bookmark The FTP Session dialog box displays Add on FT Session own Pies gt 9 Sisi SE s none 7 Type a username for example anonymous in the User name field A password is automatically filled in If you want to use your Virtual Office username and password simply leave the fields blank 7 SonicWALL SSL VPN User s Guide Bookmarks Overview M 3 Click Submit An FTP session displays Create new folder Utility Utility Rename 9 You can use the following utilities in the FTP si
19. n administrator must use a web browser with JavaScript cookies and SSL enabled SonicWALL SSL VPN User s Guide Web Management interface Overview Web Management Interface Overview From your workstation at your remote location launch an approved web browser and browse to your SSL VPN appliance at the URL provided to you by your network administrator 1 Open a Web browser and enter https 192 168 200 1 the default LAN management IP address in the Location or Address field 2 A security warning may appear Click the Yes button to continue Note While these browsers are acceptable for use in configuring your Sonic WALL SSL VPN security appliance end users will need to use IE 5 0 1 or higher supporting JavaScript Java cookies SSL and ActiveX in order to take advantage of the full suite of applications 3 The SonicWALL SSL VPN Management Interface displays and prompts you to enter your user name and password As a default value enter admin in the User Name field password in the Password field and select a domain from the Domain drop down list and click the Login button Note that your administrator may have set up another login and password for you that has only user privileges y SonicWALL SSL VPN User s Guide Web Management Interface Overview e The default page displayed is the Virtual Office home page The default version of this page shows a SonicWALL logo although your
20. nued operation 4 Review the following table to understand the fields in the NetExtender Status window Field Description Status Indicates what operating state the NetExtender client is in either Connected Disconnected Server Indicates the name of the server to which the NetExtender client is connected Client IP Indicates the IP address assigned to the NetExtender client Sent Indicates the amount of traffic the NetExtender client has transmitted since initial connection 7 SonicWALL SSL VPN User s Guide Tesialing NeiExienderon Windows Field Description Received Indicates the amount of traffic the NetExtender client has received since initial connection Duration The amount of time the NetExtender has been connected expressed las days hours minutes and seconds 5 Additionally a balloon icon in the system tray appears indicating NetExtender has successfully installed he NetExtender icon that appears there Disconnecting NetExtender To disconnect NetExtender perform the following steps 1 Rightel k on the NetExtender icon in the system tray to display the NetExtender icon menu 2 Click the Disconnect option 3 Wait several seconds The NetExtender session disconnects SonicWALL SSL VPN User s Guide NeiExiender on Windows Working with the NetExtender System Tray To view options in the NetExtender sys
21. ormation and include a symbol for quick identification Alert Important information that cautions about features affecting firewall performance security features or causing potential problems with your SonicWALL Tip Useful information about security features and configurations on your SonicWALL Note Important information on a feature that requires callout for special attention Cross Reference Provides a pointer to related information the Administrator s Guide or other resources Or lt P 7 SonicWALL SSL VPN User s Guide SonicWALL Technical Support For timely resolution of technical support questions visit SonicWALL on the Internet at htp Aewwsonicwall com supportisupport html Web based resources are available to help you resolve most technical issues or contact Sonic WALL Technical Support To contact SonicWALL telephone support see the telephone numbers listed below North America Telephone Support uss nada 888 777 1476 or 1 408 7 International Telephone Support Australia 180035 1642 Austria 43 0 820 400 105 EMEA 3104161710 France 33 0 1 4933 7414 Germany 49 0 1805 0800 22 Hong Kong 1 800 93 0997 India 8026556828 Italy 39 02 7541 9803 Japan 1 0 3 5460 5356 New Zealand 0800 446489 Singapore 800 110 1441 Spain 34 0 9137 53035 Switzerland 41 1 308 3 977 UK 44 0 1344 668 484 A Note Please vist lt hp www comsupporte
22. pporidocumentation ii for the latest version of this manual as well as other SonicWALL products and services documentation Organization of this Guide The SonicWALL SSL VPN User s Guide organization is structured into the following parts that follow the SonicWALL Web Management Interface structure Within these parts individual chapters correspond to Sonic WALL security appliance management interface layout Chapter 1 Virtual Office Overview This chapter provides an overview of new SonicWALL SSL VPN security appliance user features NetExtender File Shares services sessions bookmarks and service tray menu options Chapter 2 Using Virtual Office This chapter provides procedures on how to install NetExtender working with the NetExtender system tray displaying the NetExtender log configuring bookmarks and using file shares SonicWALL SSL VPN User s Guide 4 Guide Conventions The following Conventions used in this guide are as follows Convention Use Bold Highlights dialog box window and screen names Also highlights buttons Also used for filenames and text values you are being instructed to type into the inter face Italic Indicates the name of a technical manual Also indi cates emphasis on certain words in a sentence Also sometimes indicates the first instance of a significant term or concept Icons Used in this Manual These special messages refer to noteworthy inf
23. ps 3 Identify a bookmark in the Bookmarks list that you want to remove Mete offien Borken ost Address Senden configure p mm emma mos VO mrt 100552 Fie Taner Proc we Mi bookmark In the Bookmarks list click on the Trashcan icon for the bookmark you want to remove The bookmark disappears from the Bookmarks list SonicWALL SSL VPN User s Guide Bookmarks Overview Adding a Bookmark Service You can add service toa bookmark by recreating a bookmark To add a service to a bookmark perform the following steps 1 From the Virtual Office window click Add Bookmark in the Bookmarks table An Add Bookmark window will be displayed 2 Enter a descriptive name in the Bookmark Name field 3 Enter the domain name or the IP address of a host machine on the LAN in the Name or IP Address field 4 Select the service type in the Service menu The services you can select are Terminal Services RDPS Terminal Services Virtual Network Computing VNC File Transfer Protocol FTP Telnet Secure Shell SSH Web HTTP Secure Web HTTPS File Share CIFS SMB 5 Click Add to update the configuration Once the configuration has been updated the new bookmark will be displayed in the Bookmarks table Click on a bookmark description to go to the bookmark location that you have defined 7 SonicWALL SSL VPN User s Guide Adding FTP Bookmarks Bookmarks Overview M To add an FTP bookmar
24. roduct and company names mentioned herein may be trademarks and or registered trademarks of their respective companies and are the sole property of their respective manufacturers Limited Warranty SonicWALL Inc warrants that commencing from the delivery date to Customer but in any case commencing not more than ninety 90 days after the original shipment by SonicWALL and continuing for a period of twelve 12 months that the product will be free from defects in materials and workmanship under normal use This Limited Warranty is not transferable and applies only to the original end user of the product SonicWALL and its suppliers entire liability and Customer s sole and exclusive remedy under this limited warranty will be shipment of a replacement product At SonicWALL s discretion the replacement product may be of equal or greater functionality and may be of either new or like new quality SonicWALL s obligations under this warranty are contingent upon the return of the defective product according to the terms of SonicWALL s then current Support Services policies This warranty does not apply if the product has been subjected to abnormal electrical stress damaged by accident abuse misuse or misapplication or has been modified without the written permission of SonicWALL SonicWALL SSL VPN User s Guide 4 M Using File Shares DISCLAIMER OF WARRANTY EXCEPT AS SPECIFIED IN THIS WARRANTY ALL EXPRESS OR IMPLIED CONDITIONS
25. tal Using the NetExtender SSL VPN client The Sonic WALL SSL VPN security appliance includes an ActiveX based SSL VPN client for Window users To connect using the SSL VPN client log into the portal download the installer application and then launch the NetExtender connector to establish the SSL VPN tunnel Once you have set up a VPN connection you can access network resources as if you were on the local network For SSL VPN to work as described in this guide the SonicWALL SSL VPN security appliance must be installed and configured according to the directions provided in the SonicWALL SSL VPN 2000 Getting Started Guide 7 SonicWALL SSL VPN User s Guide rRequremamis Browser Requirements The following web browsers are supported for the web management interface and the SSI Note that Java is only required for the SSL VPN portal not the web management interfa VPN portal 1 Microsoft Windows Settings Attribute Setting Browser Internet Explorer 5 0 1 or higher Mozilla Lx or Netscape 7 0 or higher gt Opera 7 0 or higher FireFox 1 0 or higher Java Sun JRE 1 3 1 or higher Microsoft JVM 5 or higher Apple MacOS X Browser Safari 1 2 or higher Java Sun JRE 1 1 or higher Unix Linux or Browser Mozilla 1 x or Netscape 7 0 or higher Safari 1 2 or higher Java Sun JRE 1 1 or higher To configure Sonic WALL SSL VPN software a
26. te To navigate through the directory structure under the directory where you arrived use the Go to directory To create new folders in the directory use the Create new folder fields To delete multiple files click in checkboxes of files or folders you want to remove and click Delete Marked To rename a file or folder lick in the checkbox of a file or a folder and click Rename Downloading Files To download a file perform the following 1 Click Download Files in the navigation bar The FTP Session upload files window will be displayed 2 In the Server Name Address field type a domain name or IP address of the server where you want to create the service 3 Type a login name in the User name field and a password string in the Password field 4 Click Submit SonicWALL SSL VPN User s Guide q W Using File Shares Uploa To upload a file perform d 1 Click Upload Files in th following navigation bar The FTP Session upload files window will be displayed 2 In the Server Name Address field type a domain name or IP address of the server where you want to create the service 3 a login name in the User name jeld and a password string in the Password field 4 Click Submit Using File Shares File shares provide remote users with a secure Web interface to Microsoft File Shares using the CIES Common Internet File System or SMB Server Message Block protocols Using a Web
27. tem tray right click on the NetExtender icon in the system tray The following are some tasks you can perform with the system tray ing the NetExtender Status Box NetExtender displays the status box during the course of your session while using the utility If you want to move the status box to the background so it does not interfere with your working environment in the Virtual Office click the Hide Sonic WALL SSL VPN NetExtender option in the system tray menu To display it again click the Show SonicWALL SSL VPN NetExtender option which appears in the same place in the system tray menu as a toggle to the Hide option You can also close the NetExtender window to hide it playing Route Information You can display the default route that NetExtender is using from the system tray To do this click the Route Information option in the system tray menu The system tray menu displays the default route and the associated subnet mask II playing Connection Information You can display connection information from the system tray menu which is similar to the data shown in the status box To do this click on the Connection Status option in the system tray menu The system tray menu displays an information box about the connection 7 SonicWALL SSL VPN User s Guide Tnsialing NeiExienderon Windows Displaying the NetExtender Log You can display the NetExtender log from the system tray menu The log contains a l
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