4 Troubleshooting - Digital Home Systems
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1. A2 The batteries could be empty Put new batteries in and try it again Q3 I can t have the RFID Controller included into my Z Wave network what am I doing wrong A1 Is the controller ready to include any device into the Z Wave network If the controller is not in Include or exclude mode the RFID Controller will not be included or excluded A2 The RFID Controller is already included in a Z Wave network Exclude the RFID Controller and Try to include it again Q4 I have configured a value but when I request it it is not changed A It is mandatory that the correct size is used while configure a parameter go to the documentation about the configuration command class to check if the right size is used during configuration If the wrong size is used the frame is ignored Q5 I have configured a new value and when I request it the correct value is returned but the behavior is still the same A Some configuration parameters have limits of what they can do go to the documentation about configuration to check if the value of the configured parameter is out off limit Q6 When I mount the RFID Controller it performs its standard mounting routine but after 8 seconds the indicator light doesn t go on for 1 second but blinks 6 times Blinking 6 times can mean 1 RFID Controller is not included 2 RFID Controller is not associated 3 RFID Controller can t reached his destination If all three options are corrected the RFID Controller2. Mounting successful indicator light is on for 1 second Busy sending an RF message Indicator light is blinking each second RF message send failed indicator light blinks 6 times rapidly WOON DUB WN 2 Operation Basic Operations The RFID Controller can arm disarm a security system The RFID Controller can read RFID tags The RFID Controller has the possibility for the user to manually insert codes The RFID Controller s indicator light will react differently on each action The RFID Controller has a buzzer which can be used as walk in walk out notification alarm is being disabled activated Control The RFID Controller operates as an access control device using the combination of the USER_CODE command class and the ALARM_V2 command class User Codes are to be stored in the RFID Controller using the USER_CODE_SET command When the User Codes are stored in the RFID Controller the ALARM_REPORT_V2 will have the corresponding USER_ID with the used USER_CODE There are two types of Access Control with User Codes 1 Manually by using the buttons on the RFID Controller 2 Using the RFID reader and Tags The difference in using one of the above mentioned methods is 1 When pressing Home Away the manual codes 1 4 can be pressed within 1 second After entering the code the user must press ENTER and the USER_CODE_REPORT or ALARM_REPORT_V2 will be sent 2 When the user waits 1 second after pressing Home Away t
3. incidental consequential or other damage TRADEMARKS Z Wave and Z Wave Plus are registered trademarks of Sigma Designs and its subsidiaries in the United States and other countries Other trademarks and registered trademarks are the property of their respective owners or companies DHS One 1 Year Limited Warranty Digital Home Systems Pty Ltd warrants this DHS branded hardware product against defects in materials and workmanship under normal use for period of one 1 year from the date of retails purchase by the original end user purchaser Warranty Period Terms and conditions To see complete terms and conditions browse to http www digitalhomesystems com au documentation DHS Terms and_conditions pdf Online manuals http www digitalhomesystems com au documentation DHS RDIF Product Manual vi pdf http www digitalhomesystems com au documentation DHS RDIF Integration Manual v1 pdf http www digitalhomesystems com au documentation DHS RDIF Tech Specification v1 pdf Product Manual and Installation Guide OA 00 DHS RFID Wall Scene Controller CATALOGUE NO DHS CON RFID DHS wave 1 Installation Mounting 1 Use a flat screwdriver at the inlets on the sides to gently unlock the back cover 2 Use the designated holes on the back cover to screw mounts the DHS RFID Wall Scene Controller RFID Controller 3 Place two AA 1 5V batteries into the device 4 Mount the RFID Controller onto the back cover be sure to
4. is will operate correctly and can be mounted again Package Contents 1 DHS RFID Wall Scene Controller 2 RFID Tag 1 pcs 3 Two wall screws and 3M tape 3 Product Manual and Installation Guide 4 Integration with Vera Z Wave Home Controllers Manual DHS RFID Wall Scene Controller is Z Wave enabled device for Home Automation system which can e arm disarm a security system or control predefined scenes and modes e can read Mini RFID tags to arm disarm e has keypad for manual code entry to arm disarm e have sound and light indication features Technical Specifications Description Z Wave 1S015693 ISO18000 3 Tag it RFID BASIC_TYPE_ROUTING_SLAVE GENERIC_TYPE_ENTRY_CONTROL 2 x AA 1 5V batteries from 2 3 to 4V DC 921 42Mhz AUS NZ 30 to 80 RF Protocol Z wave device type Operating Voltage RF Frequency Operating humidity Up to 30m when no obstacles Indoor use only 10 C to 40 C Sae 5 C to 80 C Temperature Weight 45g excluding batteries Operation Range Application Operation Temperature Specifications are subject to change without further notice The information in this document is subject to change without notice Digital Home Systems Pty Ltd DHS does not make any representations or warranties implied or otherwise regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any damage including but not limited to special
5. 4 Troubleshooting NOTE Before including the product to your Z wave network it is advised to perform removal procedure to reset network settings This device is using a radio signal that passes through walls windows and doors The range can be influenced by local conditions such as large metal objects house wiring concrete furniture refrigerators microwaves and similar items On average the indoor range is approximately 12 30 meters Do not expose this product to excessive heat or moisture Prevent long term exposure to direct sunlight Do not attempt to repair this product If the product is damaged or if you are in doubt about the proper operation take the product back to the place of purchase Do not clean the product with any liquid Do not paint FREQUENTLY ASKED QUESTIONS Q1 Why doesn t the RFID Controller read tags A1 The device is not correctly included in a Z Wave network Include the device and try it again A2 Are you using the right tags The supported protocols are IS015693 ISO18000 3 Tag it A3 The batteries are empty that the device cannot startup try install new A4 The tamper switch is not fully or properly pressed You should hear a clicking sound when the Tamper switch is pressed in completely Q2 The buttons don t work even when the batteries are in A1 The tamper switch is not fully or properly pressed You should hear a clicking sound when the tamper switch is pressed in completely
6. close it on all sides and that the tamper gets through the back cover of the RFID Controller Indication mode Tamper pressed released 5 After 1 seconds start up routine begins indication mode Ready for learn mode 6 After 3 more seconds 4 seconds in total mounting is completed indication mode Mounting successful 7 The RFID Controller is now ready to configure in Z Wave controller e lt ORR Indicator 1 2 Enter 3 Buttons Home amp Away Manual Code Buttons Switch Include or exclude in Z Wave network 1 Make sure your Z Wave controller is in the right operation mode include or exclude 2 Press and hold the tamper for 2 seconds and release to start the inclusion exclusion process indication mode Ready for learn mode 3 The product will start NWI automatically after unsuccessful normal inclusion More on integration and configuration in Vera Z Wave Home Controllers in DHS RFID Wall Scene Controller Integration Manual document Indication modes The indicator gives various statuses of the device as follows Ready for learn mode Indicator light blinks every second Learn in progress add Indicator light blinks 2 times every second Learn in progress remove Indicator light blinks 3 times every second Learn mode success Indicator light is on for 1 second Learn mode failed Indicator light blinks 8 times fast Tamper pressed released indicator light blinks 3 times rapidly
7. he RFID reader is started and a Tag can be presented at the RFID Controller After successful read the USER_CODE_REPORT or ALARM_REPORT_V2 will be sent Because the RFID codes are not readable on the Tags the RFID Controller has some special procedures There are some situations 1 In case an unknown Manual Code entered or unknown Tag presented In this case the RFID Controller will send an unsolicited USER_CODE_REPORT with UserID O and UserID Status 0 A controller will receive this report and can initiate a USER_CODE_SET to the RFID Controller 2 In case a known Manual Code or Tag is presented This means this code was previously SET using the USER_CODE_SET command Then the RFID Controller will respond with a ALARM_REPORT_V2 with Type 6 and Event 0x05 or 0x06 When the user presses Home event 0x06 Keypad Unlock will be used When the user presses Away event 0x05 Keypad Lock will be used Some examples are given in the Typical operation diagrams chapter You can find the product s full technical specification in DHS RFID Wall Scene Controller Tech Specification document 3 Typical Operation diagrams Typical operation diagrams The following diagrams show the user action that is required and the messages which are being sent from to the RFID Controller for several basic operations including optional functionality as the sound notification and UID acknowledgement Arm the alarm system iRFID Controller Press A
8. way button Hold tag in front ofthe iRFID or enter user code and press Enter iRFID re cognizes ta g co de ALARM_REPORT_V2 ZW Alarm Type 0x06 ZW Alarm Event 0x05 UserID Controller processes information and enables the alarm system WAKE_UP_NOTIFICATION SWITCH_BINARY_SET value OxFF IRFID starts notification sound WAKE_UP_NO_MORE_INFORMATION Disarm the alarm system iRFID Press Home button Controller Hold tag in front ofthe iRFID or enter user code and press Enter iIRFID recognizes tag code ALARM_REPORT_V2 ZW Alarm Type 0x06 gt ZW Alarm Event 0x06 UserID Controller processes information and disables the alarm system WAKE_UP_NOTIFICATION SWITCH_BINARY_SET value 0x00 WAKE_UP_NO_MORE_INFORMATION
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