VESDA Troubleshooting Guide - Simplex Fire Australia-Home
Contents
1. 11 Flow sensors factory defaults 10 May 2003 VESDA HLI Setup factory defaults 16 Incompatible SW version detected 16 laser signal too low List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Go DD ND N r D 11 LED card on Display not found 10 Manufacturer setup corrupted 12 Minor high airflow pipe 1 0 0 eee 15 Minor high airflow pipe 2 14 Minor high airflow pipe 3 14 Minor high airflow pipe 4 14 Minor low airflow pipe 1 15 Minor low airflow pipe 2 14 Minor low airflow pipe 3 14 Minor low airflow pipe 4 14 more than one Detector in zone 10 Network delay too short 16 no comms from Detector 10 No comms from Power Supplv 16 Prgmr Setup factory defaults 13 Ref Detector has reference 16 Relay config factory defaults 12 Relay state factory defaults 12 relays NOt found lie E 10 Scanner option misconfigured List of Faults Fault Reporting on VESDA Laser System VESDA2. O ee j ol SR RE Y DE i N a E E r r 5 1 2 Introduction to Troubleshooting LEE kk kek kk kk kk KAKA 5 2 Fault Reporting on VESDA Laser System EE kk kk kk 6 2 1 Reporting Faults on the Display Module EEE 6 QA Aer FaUlt LE D 8 5 4 2 yxa5 y 6i445 hk Ai ZI E a ut ETT 6 2 2 Fault Finding with a LCD Programmer kk keke k kk k 6 2 3 Fault Finding with VESDA PC Software L kk kk ek kk ek k 7 2 4 Fault Reporting Through Relays and HLIS L keze 7 3 List f Faults susy skin al KOKA aken ee eed k y ku k n kak kU AA e ee dk k d ee 8 4 Communication Faults L kk kk kk ek kk k kk KK kk KAKA KAKA KAKA KARA 19 Summary of limitation of liability for Vision Fire amp Security 25 May 2003 2003 Vision Fire amp Security All rights reserved VESDA Troubleshooting Guide VESDA 4 2003 Vision Fire amp Security All rights reserved May 2003 VESDA VESDA Troubleshooting Guide 1 Introduction 1 1 Scope The VESDA Troubleshooting Guide helps understand the faults that may arise from a VESDA Laser System and how to rectify these faults This guide is written for those involved with the management commissioning maintenance and servicing of VESDA Laser Systems It is assumed that persons troubleshooting a VESDA Laser System are
3. VESDA Troubleshooting Guide Summary of limitation of liability for Vision Fire amp Security This VESDA Aspirating Smoke Detection System must only be installed configured and used strictly in accordance with the General Terms and Conditions and System Design Manual available from Vision Fire amp Security You acknowledge that you have read and agree to those terms and conditions You acknowledge that you have been provided with a reasonable opportunity to appraise the VESDA System and have made your own independent assessment of the fitness or suitability of the VESDA System for your purpose You acknowledge that you have not relied on any oral or written information representation or advice given by or on behalf of Vision Fire amp Security or its representatives Vision Fire amp Security has no liability to you or any person for incidental or consequential loss expense or damages including without limitation loss of business loss of profits or loss of data You indemnify Vision Fire amp Security for any claim amount or liability brought against Vision Fire amp Security in connection with the VESDA System You expressly agree that you assume the entire risk as to the results and performance of the VESDA System resulting from the configuration of the VESDA System Vision Fire amp Security does not warrant guarantee or make any representations either expressly or implied regarding the current or future use or the results of
4. 12 Software fault found List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIDE wes s cites Meuwissen 9 Status report period too short List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIDG ern Se na A 16 Status report period too short fault 16 SYSTEM Fault LEDs Compact VN Remote Display Module VESDA LaserCOMPACT Display 6 T Table 1 Troubleshooting Table List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GIDC Ea yek Rake Za yar R kek xAKA K SA KERE VAKA ates 8 Table 2 Legend to Display LED Fault Reporting List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIDE A e seya k ii k en SEI KN AT Ken kn 8 too many auto scans in one week List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting EET a lt EEEE xasa d EA ES 15 too many auto scans in one week fault 15 too many Displays in zone fault 11 troubleshooting AC mains failure L EE 10 AutoLearn aborted l 12 Battery charger failure List Of Faults 15 cannot find Display Relay 11 Comms fault on port B 9 Comms on port A while open ended 11 Comms on port B while open ended 11 Detector cal factory defaults 13
5. Detector EEPROM failure 13 Detector Setup factory defaults 13 event log corrupt List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Guide Ss E ita ten ddan 13 Filter approaching capacity 10 flow sensor failure pipe 1 j j 11 flow sensor failure pipe 2 11 flow sensor failure pipe 3 11 flow sensor failure pipe 4 List of Faults Fault Reporting on VESDA Laser System VESDA Ny a May 2003 VESDA laser Signal too IOW 11 LED card on Display not found 10 Manufacturer setup corrupted 12 Minor high airflow pipe 1 15 Minor high airflow pipe 2 14 Minor high airflow pipe 3 14 Minor high airflow pipe 4 14 Minor low airflow pipe 1 15 Minor low airflow pipe 14 Minor low airflow pipe 3 14 Minor low airflow pipe 4 14 more than one Detector in zone List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUND Gece Dy E E EE E 10 no comms from Detector List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting ES L N aed retain 10
6. Laser System VESDA Troubleshooting GUIDE P RE a ae 8 Filter replaced but not acknowledged May 2003 VESDA Troubleshooting Guide List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Eo e DD ented taedee 17 flow sensor failure pipe 1 fault 11 flow sensor failure pipe 2 fault 11 flow sensor failure pipe 3 fault 11 flow sensor failure pipe 4 fault 11 Flow sensors factory defaults fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUE sites ec betartd Se ASE k NEYA KE heb n KE Sew dak 10 H HLI Setup factory defaults List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIDE ZE A N a a Ne 16 HLI Setup factory defaults fault 16 Incompatible SW version detected List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUILDS cay aye ah Ku xe KAR yadan YR yan kak ORA R h MM teas ERNE 16 Incompatible SW version detected fault 16 L laser signal too low fault 11 LED card on Display not found fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUAE SR cedure Tiled edie aed N aa 10 Manufacturer setup corrupted fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting ei e Dt ND a rrr N N 12 Minor high airflow pipe 1 fault List of Faults Fault
7. Ref Detector has A Reference Detector is Call the system Administrator to reference using another Detector as_ reconfigure the Reference Detector a reference Loops or chains of Reference Detectors are not Supported Fault No not in use Fault No not in use LC Module setup G The LC Module is he Administrator should okay the use factory defaults operating with the default jof default settings configuration 2003 Vision Fire amp Security All rights reserved May 2003 VESDA VESDA Troubleshooting Guide his fault will occur if air e Ensure atleast one exhaust port is normalization has been open unsucessful Check the number of pipes selected as in use Re try air normalization If fault persists contact your Administrator If fault occurs at commissioning ensure pipe has airflow of gt 20 liters per minute The fault may be caused by surplus air from an area with a relatively high or low pressure Consider venting the exhaust back into the protected area to balance the pressure across the detector Acknowledge Filter Change in not acknowledged Software Call your Administrator to check the positioning of the filter If a new filter has not been fitted DO NOT reset the filter monitoring data Normalization in Normalization is currently This fault is generated as a reminder progress in progress on the detector jthat the detectors normalizing the air flow This will clear when normaliza tion completes If the devices have b
8. Reporting on VESDA Laser System VESDA Troubleshooting GUAE a r Dn 15 Minor high airflow pipe 2 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Ge NNN DD DK ere 14 Minor high airflow pipe 3 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting 1 ej SN n A rv 14 Minor high airflow pipe 4 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting G le SK DN E AAA EE 14 Minor low airflow pipe 1 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting ee E E Dr 15 Minor low airflow pipe 2 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUNO DAN DD dd 14 Minor low airflow pipe 3 fault 2003 Vision Fire amp Security All rights reserved 21 VESDA Troubleshooting Guide List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Minor low airflow pipe 4 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting N NETWORK Fault LEDs Compact VN Remote Display Module VESDA LaserCOMPACT Display 6 Network delay too short List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUID SEE he ee aes 16 Network delay too short fault 16 no comms from Detector fault 10 No comms from Power Supply List of Faults Fault Reporting on VESDA Las
9. off and check all internal connections If this is OK call your nearest VESDA Technical Office Call your nearest VESDA Technical Office to repair or replace the Power Supply This fault relates to the VESDA Intelligent Power Supply Unit For other Power Supply Units refer to respective manufacturer s manuals Software fault found Aspirator speed control failure Comms fault on Port B May 2003 2003 Vision Fire amp Security All rights reserved G_ The software is malfunctioning he aspirator cannot ontinue to run at set peed because he set rpm is outside the operating range Either the aspirator or the peed sensor have failed Call your nearest VESDA Technical Office e Set speed should be as indicated by ASPIRE Call your nearest VESDA Technical Office Check that the wiring is correct Tighten connections or repair any break in the wiring The location of the fault can be traced because the devices on either side of the loose connection or broken wire will both report the fault The device that reported the fault can be determined using the Status screen on the LCD Programmer For single Detector systems check that the two VESDAnet connectors on the termination card are connected together Refer to Figure If a system is intentionally wired as an open ended loop this fault will continue to occur unless the devices on each end of the loop have been configured as open ended using the Program
10. the ault will be reported This devices have been programmed as ault will also be reported if latching it is necessary to reset here has been an error in after the fault condition is removed he system configuration Check that if there is communcations on both A and B ports that Open port should be set to none be configured as open ended on one port Ifa device such as an LCD Programmer or HLI is attached to this port this ault will be reported This ault will also be reported if here has been an error in he sys tem configuration May 2003 2003 Vision Fire amp Security All rights reserved 11 VESDA Troubleshooting Guide Fault LED Cause Description Key G Scanner option misconfigured Detector clocks not synchronised VESDA G AutoLearn has been After the cause of the interruption has i restarted A non Scanner Display Check that all Displays in a zone has been put into a match the Detectors in that zone zone with a Scanner That is if the Detector in a zone Detector or vice versa has the Scanner option all Displays The Scanner valve for that zone must be Scanner cable is disconnected Displays Ensure the scanner valve cable is connected to the Head Processor Card HPC The programmer is allocated to a LaserPLUS or LaserCOMPACT Zone A programmer can only be allocated to a LaserSCANNER zone Move the Programmer to Zone 0 The manufacturer setup on Call your nearest VESDA Technical the reporting d
11. the use of the VESDA System with respect to its correctness accuracy reliability completeness interworking functionality currentness or otherwise resulting from the configuration of the VESDA System To the full extent permitted by law Vision Fire amp Security expressly excludes all conditions warranties and liability whether imposed or implied by statute or by rule of law or otherwise which are not expressly set out in the General Terms and Conditions To the extent permitted by law your sole recourse for any defect of damage to or performance standard of the VESDA System will be under the express warranties the General Terms and Conditions if applicable and Vision Fire amp Security will in no event be liable to pay any amount or damages resulting from or in connection with the VESDA System To the extent by law that any limitation or exclusion can not apply the total liability of Vision Fire amp Security in relation to the VESDA System is limited to a inthe case of services the cost of having the services supplied again or b in the case of goods the lowest cost of replacing the goods acquiring equivalent goods or hav ing the goods repaired To the extent permitted by law Vision Fire amp Security has no liability with respect to damage to or arising out of or the condition or performance of the VESDA System resulting from negligence or improper use storage installation configuration or handling of the VESDA Sy
12. ur Hena gt Zore hielwvc ri Pitter Zore hietweorie Fer The in Table 1 indicates that a LED is illuminated Table 2 LED Combinations for Fault Reporting on a Display Module 18 2003 Vision Fire amp Security All rights reserved May 2003 VESDA VESDA Troubleshooting Guide 4 Communication Faults Often communication faults occur due to improper network connections Figure 3 illustrates the proper internal network connections for LaserPLUS and LaserSCANNER detectors to assist with tracking communication faults Detector Detector Processor Card To next VESDAnet device Mi 1 LEMIN TRE IIJ Figure 3 Internal Network Connections for LaserPLUS amp LaserSCANNER detectors May 2003 2003 Vision Fire amp Security All rights reserved VESDA Troubleshooting Guide INDEX A AC mains failure fault List of Faults Fault Reporting on VESDA AIRFLOW Fault LEDs Compact VN Remote Display Module VESDA LaserCOMPACT Display 6 Aspirating Smoke Detection Systems Scope VESDA Troubleshooting Guide 5 Aspirator failed List of Faults Fault Reporting on VESDA Aspirator speed control failure List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting AutoLearn aborted fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Battery charger failure fault 15 Both Dial Numb
13. Prgmr Setup factory defaults List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIE a A E 13 Relay config factory defaults 12 Relay state factory defaults 12 relays not found u Eze 10 Scanner option misconfigured 12 too many Displays in zone List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting 11 GUJE DD DD Urgent high airflow pipe 1 j 15 Urgent high airflow pipe 2 14 Urgent high airflow pipe 3 14 Urgent high airflow pipe 42 14 Urgent low airflow pipe 1 15 Urgent low airflow pipe 2 14 Urgent low airflow pipe 4 14 User list factory defaults 13 Zone setup factory defaults 10 U URGENT Fault LEDs Compact VN Remote Display Module VESDA LaserCOMPACT E 6 Urgent high airflow pipe 1 fault List of Faults Fault Reporting on VESDA VESDA Troubleshooting Guide Urgent high airflow pipe 2 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUILDS EMA AS AE DD 14 Urgent high airflow pipe 3 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIE NN De 14 Urgent h
14. Troubleshooting GUID ek ved N DD 12 Status report period too shori 16 too many auto scans in one week 15 too many Displays in Zone 11 Urgent high airflow pipe 1 15 Urgent high airflow pipe 2 14 Urgent high airflow pipe 3 14 Urgent high airflow pipe 2 14 Urgent low airflow pipe 1 15 Urgent low airflow pipe 2 14 Urgent low airflow pipe 3 14 Urgent low airflow pipe 4 14 User list factory defaults 13 Zone setup factory defaults 10 Fault test List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting EET E EEEIEE E r EAE N 15 Fault test fault UEUUU U L LUL L U L UL 15 FILTER Fault LEDs Compact VN Remote Display Module VESDA LaserCOMPACT Display 6 Filter approaching capacity fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting UIDs fash ss cae Da Kate Ka KEL DN salah Se ka ke 10 Filter clogging warning List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUID Ge vert rrr dR 17 Filter removed List of Faults Fault Reporting on VESDA
15. VE S DA ASPIRATING SMOKE DETECTION VESDA Troubleshooting Guide Version 1 4 May 2003 VESDA Troubleshooting Guide VESDA Copyright Information 2003 Vision Fire amp Security All Rights Reserved VESDA is a registered trademark of Vision Fire amp Security LaserTEKNIC LaserPLUS LaserSCANNER LaserCOMPACT VESDAnet VESDAlink ASPIRE AutoLearn VSM VConfig InfoWORKS PROACTIV and PRECISION are trademarks of Vision Fire amp Security Disclaimer In accordance with its policy of continuing product and system improvement Vision Fire amp Security reserves the right to change designs or specifications without obligation and without further notice Codes and Standards Information Vision Fire amp Security strongly recommends that this guide is read in conjunction with the appropriate local codes and standards for smoke detection systems and electrical connections This guide contains generic information and some sections may not comply fully with all local codes and standards In these cases the local codes and standards must take precedence Icons Used Icon Description Icon Description Caution aia Regional Significance Danger M Shock Warning Important Information Note Useful Hint Tip A me ga f gt 2 2003 Vision Fire amp Security All rights reserved May 2003 VESDA VESDA Troubleshooting Guide Contents 1 ATCO CU ei lol j PP N N r r r nd 5 j l PER
16. ator to alter 18 NS in zone 0 devices in the zone the number of devices configured in this zone Flow sensor he flow sensor on pipe 4 JCheck the Flow Sensor Cable Loom is failure pipe 4 has failed properly connected between the kar Chasis and the Pipe Inlet Manifold fault persists call your nearest eon Technical Office to replace the flow sensor and manifold eo a failure pipe 3 has failed uae sensor R he flow sensor on pipe 2 failure pipe 2 has failed O za failure pipe 1 has failed 23 Laser signal too G The Detector s pre Call your nearest VESDA Technical Hi u has detected a _ Office for a replacement detector loss of smoke level signal Cannot find Display Relay One of the Displays in a Use the Rebuild List option to clear Detector s zone has not the fault If the Display has been ent its regular Health disconnected or a new one Check message installed his will occur if the If the Display has failed call your Display has failed or has nearest VESDA Technical Office to been disconnected repair or replace the Display Do not use Rebuild List Comms on Port A Devices on the system can If this fault is due to the temporary hile open ended be configured as open plugging in of an LCD Programmer ended on one port Ifa or HLI the fault will be cleared device such as an LCD when the device is removed If the Programmer or a HLI is devices have been programmed as attached to this port this non latching If however
17. ault is signalled through one of two fault relays minor and urgent by default relay K2 and K3 All faults are logged into the Event Log giving the time date and the details of the fault 2 1 Reporting Faults on the Display Module When a Fault occurs it is reported by the illumination of relevant LED s on the Display Module Refer to Table 2 for a representation of faults reported through a Display Module 2 1 1 Fault LEDs e URGENT When illuminated this LED indicates a serious fault requiring immediate attention e SYSTEM When illuminated this indicates a fault effecting the network to which the Display is connected e ZONE The illumination of this LED indicates a fault in the VESDA Zone monitored by the Display Module e POWER If the GPI Function is used the illumination of this LED indicates a fault in the Power Supply e NETWORK A communications fault on VESDAnet illuminates this LED e AIRFLOW Higher or lower than acceptable levels of Air Flow through the Inlet Pipe is indicated when this LED is illuminated e FILTER This LED illuminates when the Air Filter requires changing FAULTS Urgerd System Poswer B hirio k Pore hiajiwxork Fitter Figure 1 Example of an Airflow Fault reported on a Display Module black arrow heads represent LEDs that are illuminated 2 2 Fault Finding with a LCD Programmer The LCD Programmer reports individual device faults The faults are reported in the status screen and are clearly id
18. e or the VESDA PC Software online Help for instruc tions on how to elect pipes and Normalize the airflow 144 2003 Vision Fire amp Security All rights reserved May 2003 Security All rights reserved May 2003 VESDA VESDA Troubleshooting Guide ee Description Key pipe 1 ee ee pipe 1 Minor low airflow Refer to Fault 41 Refer to Fault 41 pipe 1 MIZ low airflow ae to fault 42 Refer to fault 42 pipe 1 Too many power More than one power Ensure Power Supply menu option is supplies upply has been detected set to Zone 0 if a VESDA Intelligent in One power zone Power Supply is being used This fault relates to the VESDA Intelligent Power Supply Unit For other Power Supply Units refer to respective manufacturer s manuals J ke unctioning properly Office to rectify the fault Display setup he Display is operating The system Administrator is required to factory defaults ith the default OK the use of the defaults Refer to onfiguration the LCD Programmer Guide or the VESDA PC Software online Help If the problem persists call your nearest VESDA Technical Office Too many auto here have been more To clear fault Reset Increase the Scan scans in one week han 500 auto scans in a threshold by setting a higher Alert even day period threshold Fault test A fault test is currently in This fault will cease when the Fault test progress has finished You can clear the fault by prematurely ending the test Power Suppl
19. een programmed as non latching the fault will be cleared when the device is removed If however the devices have been programmed as latching it is necessary to reset after the fault is generated his fault is generated if Ensure that a dial up number is he HLI attempts to dial out configured in the dial out HLI ithout having a dial up number configured in the modem configuration Both Dial his fault occurs if the HLI Ensure modem is powered up and Numbers failed ails to dial out using either connected during a modem of the dial up num bers Ensure modem is configured to a dial out i i baud rate of 19200 i i Test the receiving station Fault No not in use Fault No not in use May 2003 2003 Vision Fire amp Security All rights reserved 17 Kar VESDA Troubleshooting Guide VESDA ee Description Key alve stuck shut G The Scanner Valve is not Check inlet ports for obstruction on Pipe 1 Urgent fully open and may be Perform manual scan to check normal preventing the free flow of joperation once obstruction is cleared sampled air Contact your local Vision Fire amp Security office for technical support if Perform manual scan to check normal operation if cleared Contact your local Vision Fire amp Secutiry office for technical support if on Pipe 1 Minor in the open position The sector scan feature of the Laser SCANNER Detector is non functional alve stuck shut G Refer to Fault 82 Refer to Fault 82 on Pipe 2 Urge
20. entified with a F icon against the fault Details of the faults can be interrogated through the status option of the respective device For further details please refer to the VESDALCD Pro grammer Product Guide 6 2003 Vision Fire amp Security All rights reserved May 2003 VESDA VESDA Troubleshooting Guide 2 3 Fault Finding with VESDA PC Software The VESDA PC Software displays a Fault on the Active Event List screen as these occur The Active Event List screen displays the Date and Time of the fault the serial number of the device on which the fault has occurred the zone number fault number and a description of the fault For detailed informa tion about a fault access the Device Tree Menu highlight the device and select Device Information This displays the details of the fault VConfig PRO automatically stops displaying faults once the fault is cleared When a fault occurs VSM3 displays the fault in the Active Event List screen and the Status Bar at the bottom of the screen A warning beeper is activated in the computer hosting VSM3 provided the computer has a sound card The beeper will continue to sound until the fault is acknowledged For further details on PC Software please refer to the VESDA Software online help Active Event List Time Displayed Serial Number Zone Details 23 Dec 2002 09 5 67593 1 Fault 9 Comms Fault on port B J 23 Dec 2002 hy 99097 Erwin s Slider Fault 9 Comms Fault
21. er System VESDA Troubleshooting No comms from Power Supply fault 16 No Sliding Windows Dial Out Dial String List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Normalisation has failed List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Normalisation in progress List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIdG sc seis DN De MD rete Nias 17 P POWER Fault LEDs Compact VN Remote Display Module 6 Power supply DC output failure List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting R Ref Detector has reference List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Ref Detector has reference fault 16 Reference Detector loss List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Relay config factory defaults fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Relay state factory defaults fault 22 2003 Vision Fire amp Security All rights reserved VESDA List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting C10 a SENEDA errr reer AE ere eer pcre eee 12 relays not found fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUID O an TFE T A 10 S Scanner option misconfigured fault
22. ers failed during a modem dial out List of Faults Fault Reporting on VESDA cannot find Display Relay fault 11 clock failed List of Faults Fault Reporting on VESDA Clock failed fault 15 Comms fault on port A List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Comms fault on port B fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Comms on port A while open ended fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Comms on port B while open ended fault List of Faults Fault Reporting on VESDA Detector cal factory defaults 20 2003 Vision Fire amp Security All rights reserved VESDA List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUID ND NNN DD a 13 Detector cal factory defaults fault 13 Detector clocks not synchronised List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIDES iets yeb ne kih y lag deli dante 12 Detector clocks not synchronised fault 12 Detector EEPROM failure List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting jT e SER iittala talent 13 Detector EEPROM failure fault 13 Detector PIC failure List of Faults Fault Reporting on VESDA Laser System 8 Detector Setup factory default
23. es the scope of these General Terms and Conditions and you agree that you have not relied on any such information representation or advice The warranties contained in the General Terms and Conditions do not cover and to the extent permitted by law Vision Fire amp Security has no liability with respect to damage to or arising out of or the condition or performance of the VESDA System resulting from negligence or improper use storage installation configuration or handling of the VESDA System where improper includes treatment other than in accordance with the VESDA manual these terms and conditions or the in formation provided at a training session or accident unforeseeable circumstances or disaster or modifications to the VESDA System other than in accordance with Vision Fire amp Security instructions or attachment of or interoperation with features software or products not approved by Vision Fire amp Security in writing or where the VESDA System has been serviced by persons not authorized by Vision Fire amp Security in writing to service the VESDA System 26 2003 Vision Fire amp Security All rights reserved May 2003 Avstalia apd ASi a ween eee UP LAD QS auauna a a EWTOQQ AMS Middle Fast a a WWW Yesda om Vision Fire amp Security Vision Fire amp Security Vision Fire amp Security Private Bag 215 35 Pond Park Road Vision House Focus 31 Mark Road 495 Blackburn Road Hingha
24. evice has _ Office either not been altered from the factory defaults or has reverted to the factory defaults The part of the setup that Refer to the LCD Programmer Guide or determines which relays he VESDA PC Software online Help correspond to which or details on how to accept the Factory condition has not been Defaults If the problem per sists call altered from default set our nearest Vision Fire amp Security tings or has reverted to the defaults This may be Note If this fault is due to a Scanner because corruption of the Display s zone having been changed system has been detected setting the relay assignment to that for he new zone will clear the fault that determines the startup the VESDA PC Software online Help settings has not been or details on how to accept the Factory changed from the default Defaults If the problem persists call settings or has reverted to lyour nearest VESDA Technical Office these settings The internal clock on all he system Administrator should check devices in the system are the time settings on the devices Set checked daily If the time the new time as a global function If on any device has drifted _ this drift in time continues to occur call by more than one minute your nearest VESDA Technical Office this fault will be reported his fault may occur on the first day of use if the clocks are not synchronized under the Set Date and Time menu of he System All Devices menu 2003 Vision Fi
25. igh airflow pipe 4 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIDE N N r r a S 14 Urgent low airflow pipe 1 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting ee e A EA TE EAE 15 Urgent low airflow pipe 2 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIDO nena A N a a ieee 14 Urgent low airflow pipe 3 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIDO PEEL E DU MNA TAE E 14 Urgent low airflow pipe 4 fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIE ore aina a i 14 User list factory defaults fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIDE asstat Heee ak n e EEE 13 V VESDA Laser Products Scope VESDA Troubleshooting Guide 5 VESDA Laser System Scope VESDA Troubleshooting Guide 5 Z ZONE Fault LEDs Compact VN Remote Display Module VESDA LaserCOMPACT Displav 6 Zone setup factory defaults fault List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Laser System VESDA Troubleshooting GUIE sees DD 10 GWG sede tos feces ach DD DN n 15 May 2003 2003 Vision Fire amp Security All rights reserved 23 VESDA Troubleshooting Guide VESDA 24 2003 Vision Fire amp Security All rights reserved May 2003 VESDA
26. iring The location of the fault can be traced because the devices on either side of the loose connection or broken wire will both report the fault The device that reported the fault can be determined using the Status screen on the LCD Programmer For single Detector systems check that the two VESDAnet connectors on the termination card are connected together Also switch the power off and check all internal connections Refer to Figure 3 If a system is intentionally wired as an open ended loop this fault will continue to occur unless the devices on each end of the loop have been configured as open ended using the Programmer Refer to the LCD Programmer Guide or the VESDA PC Software online Help Detector PIC G The Detector processor Call your nearest VESDA Technical failure board has a hardware fault Office to replace the Detector chassis 4 Filter removed J The air filter has been he filter should be replaced removed from the Detector 8 2003 Vision Fire amp Security All rights reserved May 2003 VESDA VESDA __ lk i j l j J J VESDA Troubleshooting Guide _ Fault Cause Description Reference Detector loss Power supply DC output failure he Detector has not received any messages rom its configured Reference Detector he Power supply has a hardware failure Check to see that the Detector is configured to look for the correct Reference Detector Also switch the power
27. knowledgeable about the Local Fire and Electrical Codes and Standards It is recommended that only persons who have an under standing of VESDA Laser Products and Aspirating Smoke Detection Systems attempt at troubleshooting a VESDA Laser System This guide is for the standard VESDA product range only Faults not applicable to the standard VESDA range of products have not been included in this guide 1 2 Introduction to Troubleshooting It is possible that occasionally a VESDA Laser System may indicate certain faults It is normal for a new system to highlight Factory Defaults and Air Flow faults These are rectified as part of the setup and commissioning process Faults that may arise in the course of normal operations have been identified and this Guide provides information on how to troubleshoot and rectify those faults Faults can be identified and rectified through a physical check such as on some power and communi cations Faults by using the LCD Programmer or a VESDA PC Software In the unlikely event of a Fault not mentioned in this Guide occurring please contact a VESDA Distributor or the nearest Vision Fire amp Security Technical Office May 2003 2003 Vision Fire amp Security All rights reserved 5 VESDA Troubleshooting Guide VESDA 2 Fault Reporting on VESDA Laser System Any Fault on a VESDA Laser System is reported through Display Modules the LCD Programmer and the VESDA PC Software Information pertaining to the f
28. m MA 02043 USA Hemel Hempstead Mount Waverley VIC 3149 Ph 1 781 740 2223 Herts HP2 7BW UK Vision tem Australia Toll Free 800 229 4434 Ph 44 1442 242 330 o Sys ama Ph 61 3 9211 7200 Fax 1 781 740 4433 Fax 441442 249 327 Fax 61 3 9211 7201 Free Call 1 800 700 203 Part Number 20167 Revision 1 4 Printed 05 2003 2003 Vision Fire amp Security The manufacturer reserves the right to change designs or specifications without obligation and without further notice VESDA LaserTEKNIC LaserPLUS LaserSCANNER LaserCOMPACT VESDAnet VESDAlink ASPIRE AutoLearn VSM VConfig InfoWORKS PROACTIV and PRECISION are trademarks used under licence by the distributor
29. mer Refer to the LCD Programmer Guide or the VESDA PC Software online Help VESDA Troubleshooting Guide LED card on Display not found More than one Detector in zone AC mains failure Relays not found No comms from Detector A Display Processor is Check that the display card is plugged configured to have a dis lin and power cycle the Display i e turn play card but cannot find it the power supply off and on or vice versa This may lf the fault persists call your nearest be due to a failed VESDA Technical Office to have the connector or an error in the display card replaced Display configuration The air filter is approaching The filter must be replaced and the its capacity This is based _ffilter counter reset on the amount of dust detected or age of the filter The common setup area on The fault must be cleared by calling the the reporting device has Administrator to select Defaults OK either not been altered rom the Factory Defaults menu from the factory defaults or has reverted to the factory defaults An error in the system his fault will recur every minute until configuration has occurred the fault is cleared Ensure that each and more than one detector is allocated a different VESDA Detector has been one If the fault continues call your detected in the zone ESDA Technical Office The flow sensor calibration Contact your local Vision Fire amp area on the Detector has Security Office to
30. nt alve stuck open on Pipe 2 Minor rests on Pipe 3 Urgent J Reems E on Pipe 3 Minor on Pipe 4 Urgent Ball al li i on Pipe 4 Minor Table 1 Troubleshooting Table Table 2 below illustrates the combination of illuminated LEDs on a Display Module representing differ ent type of faults Each combination is represented with a letter A to L which corresponds to the Key column in Table 1 The Zone Network or System LEDs are illuminated to indicate Zone Network or System faults respectively The Urgent LED is illuminated in the event of a fault categorized as urgent e g An Urgent High Airflow Fault Power Airflow and Filter LEDs represent faults due to power supply airflow or the filter respectively LED key A FAULTS Urgent G FAULTS Birgen System Power E Air Hena Systeam Power dujr Henar Fore fed weark Fifer i Fore fedweark Fifer B FAULTS Urgent H FAULTS Leger System ie Power Airflow System Pawar dujr Henar Fone fedweark Fifer i Fore B fetveork Fifer Cc FAULTS Urgen l FAULTS Urgen gt System Dwar Airflow rabem Powrer ur Henar Zoran B hisiwvori Pitter gt Fone hketweork Fher D FAULTS Lrgerid J FAULTS Leqen Systeam Power B Air Hena System Pawar Biro je Fore fed wear Fifer Fore fedweork B Fher E FAULTS Urgerd K FAULTS Urgerd System Power Air Hena i System Power Sir Henar be Fone fedweark B Fher Zore fedweork Fitter F FAULTS rgen L FAULTS Lirgerd System fe Power Airflow B System f Power
31. ommencing on the start of the Warranty Period and only covers those component parts of VESDA Product serviced repaired or replaced If you notify Vision Fire amp Security that the VESDA Product or component part of the VESDA Product under the warranty provided in clause 1 1 or 1 2 of these Conditions of use for the VESDA Product do not meet the Specification or perform its designed function respectively Vision Fire amp Security will at its option either repair or replace the VESDA Product or its component parts at no additional charge Component parts and replacement VESDA Products will be furnished on an exchange basis and will at the option of Vision Fire amp Security either be new equivalent to new or reconditioned All replaced component parts and VESDA Products become the property of Vision Fire amp Security Vision Fire amp Security does not warrant guarantee or make any representations either expressly or implied regarding the current or future use or the results of the use of the VESDA System with respect to its correctness accuracy reliability completeness interlocking functionality current ness or otherwise resulting from the configuration of the VESDA System You acknowledge that no oral or written information representation or advice given by or on behalf of Vision Fire amp Security or its representatives other than as contained in the General Terms and Condi tions creates a warranty or in any way increas
32. on port B HEWT ER W VESDAnet p dp Anciliary Devices V Interface 99097 Power Supply 0 Erwin s Slider H Zone 1 Y T Detector 67593 Zone 1 Power Supply 0 Figure 2 Representation of Faults in VConfig PRO 2 4 Fault Reporting Through Relays and HLIs VESDA devices are often interfaced with FACPs and building management systems and may not be connected to Display Modules In such instances the Fault Relays signal the fault to the FACP or the Building Management System which then reports the fault May 2003 2003 Vision Fire amp Security All rights reserved 7 VESDA Troubleshooting Guide VESDA 3 List of Faults Table 1 lists faults that may occur ina VESDA Laser System The Table mentions the Fault No the Fault Description of the corresponding fault Cause of the Fault and the Action required to rectify the Fault The Key column Refers to the illustrations in the following Table Fault LED Cause Description Key Aspirator failed A The Detector s aspirator is Call your nearest VESDA Technical not working Office to replace the aspirator ie supply B There has been a loss of Replace battery 2 3 battery failed This fault relates to the VESDA Intelligent Power Supply Unit For other Power Supply Units refer to respective manufacturer s manuals Comms fault on C There is a communications e Check that the wiring is correct port A Tighten connections or repair any break in the w
33. re amp Security All rights reserved May 2003 Fault Description Programmer Setup factory defaults LED Key VESDA Troubleshooting Guide he user list has not been The system Administrator is required to hanged from the default OK the use of the defaults or to alter ettings or has reverted to the user list he defaults This may be Refer to the LCD Programmer Guide or because corruption of the ithe VESDA PC Software online Help ystem has been detected for details he Detector setup has not The system Administrator is required to been changed from the OK the use of the defaults Refer to default settings or has the LCD Programmer Guide or the reverted to the defaults VESDA PC Software online Help If the his may be because problem persists call your nearest orruption of the system VESDA Technical Office Note that the has been detected Detector alarm thresholds and other configurations are kept in the Detector setup area If this fault occurs you will have to reset all Detector configuration parameters The Programmer settings The system Administrator is required to have not been changed OK the use of the defaults or to alter rom the default settings or the settings Refer to the LCD has reverted to the Programmer Guide If the problem defaults This may be persists call your nearest VESDA because corruption of the Technical Office ystem has been detected The Detector Event Log If this fault persists call your nea
34. rest has been found to be VESDA Technical Office orrupted and has been leared he Detector calibration Call your nearest VESDA Technical has not been changed fromjOffice Your system may not detect he default settings or has smoke correctly reverted to the defaults his may be because the data has been detected as Factory Defaults If this problem defaults This may be persists call your nearest VESDA because the data has been Technical Office detected as being corrupt Note that the filter life information is kept in this storage area If this fault occurs the filter life count will be set to zero May 2003 2003 Vision Fire amp Security All rights reserved 13 VESDA Troubleshooting Guide VES DAT Fault LED Cause Description Key Urgent high airflow A The airflow in the pipe of VESDA If the aspirator setting has been the Detector has exceeded changed the system Administrator must the High Urgent threshold be called to Normalize the air flow If This may be because the aspirator setting has been changed or because there is a break in the pipe The airflow in the pipe has exceeded the High Minor threshold This may be because the aspirator setting has been changed lor because there is a change in the flow in the pipe The airflow in the pipe has dropped below the Low Minor threshold This may be because the aspirator setting has been changed Minor high airflow pipe 4 Minor lo
35. return the detector for either not been altered actory calibration from or has returned to the factory defaults The source supplying AC Restore the AC power Batteries if power has failed or a fault failed Ensure the GPI mains ith an external PSU has monitoring option has not been GP Input on the VESDA our Vision Fire amp Security Office Detector A Display or a Detector is Once the fault is corrected this fault can configured to have a Relay be cleared by turning the power supply card but cannot find it or joff and on or pressing the Reset button vice versa Ensure the number of relays configured This may be due to a failed match the number of installed relays If connector or an error in the the fault persists call your nearest Display con figuration VESDA Technical Office A display has not received Call your Administrator to check the the regular health check configuration of the system Arrange for message from its Detector the wiring to be checked If the The Detector may not be onfiguration and wiring are OK call configured correctly or the your nearest VESDA Technical Office iring may be faulty 0 repair the Detector Alternatively the Detector in the zone may have failed 10 2003 Vision Fire amp Security All rights reserved May 2003 VESDA VESDA i tt z z z z t VESDA Troubleshooting Guide _ Fault Cause Description Too many here may be more than Call the system Administr
36. s fault 13 Display setup factory defaults List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUIDE icin een haere as 15 Display setup factory defaults fault 15 E event log corrupt fault 13 F fault AC mains failure L E 10 AutoLearn aborted ssec 12 Battery charger failure 15 cannot find Display Relay List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting GUID cd KN N a 11 Clock Talled ilc w k le teense 15 Comms fault on port B 9 Comms on port A while open ended 11 Comms on port B while open ended 11 Detector Setup factory defaults List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Guida m eir aaae n DD 13 Display setup factory defaults 15 event log corrupt cccesecceeteeeceeeteceeeeeees 13 Faut tostar Dr rr 15 Filter approaching capacity 10 flow sensor failure pipe 1 List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting Guld r DD a e 11 flow sensor failure pipe 2 List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting flow sensor failure pipe 3 List of Faults Fault Reporting on VESDA Laser System VESDA Troubleshooting IU AE TE E ETT 11 flow sensor failure pipe 4
37. stem where improper includes treatment other than in accordance with the VESDA manual these terms and conditions or the in formation provided at a training session or accident unforeseeable circumstances or disaster or modifications to the VESDA System other than in accordance with Vision Fire amp Security instructions or attachment of or interoperation with features software or products not approved by Vision Fire amp Security in writing or where the VESDA System has been serviced by persons not authorized by Vision Fire amp Security in writing to service the VESDA System May 2003 2003 Vision Fire amp Security All rights reserved 25 VESDA Troubleshooting Guide VESDA Summary of VESDA Product Warranty Conditions Capitalized terms below are defined in the General Terms and Conditions You acknowledge that this is a summary of warranties and you have read and agree to the General Terms and Conditions Vision Fire amp Security warrants that the VESDA Product will conform to its Specifications and perform its designed function during the Warranty Period Vision Fire amp Security also warrants that any component part of the VESDA Product serviced or repaired by its authorised service department will remain in good working order for a period of 24 twenty four months from the date of service This warranty is only available on component parts of the VESDA Product while the VESDA Product is less than 7 seven years old c
38. tively the Power respective Supply in the zone may imanufacturer s have failed manuals Power Supply One of the relays in the Return the Power Supply to your output relay failed Power Supply is not nearest VESDA Technical Office so functioning correctly hat it can be repaired or replaced This fault relates to the VESDA Intelligent Power Supply Unit For other Power Supply Units refer to respective manufacturer s manuals Incompatible SW Some of the devices on the Call your nearest VESDA Technical ersion detected system have different Office to assist you in determining versions of software hich software versions are ompatible Status report The parameter Min Intvl ou must call your nearest VESDA period too short has been set too low when Technical Office to reset the Minimum compared with the number Interval Refer to the LCD Programmer of devices in the system Guide or the VESDA PC Software online Help Network delay too The time allowed for a Arrange for your nearest VESDA hort device to send a message ITechnical Office to reset the Network around the network is too Delay Refer to the LCD Programmer short Guide or the VESDA PC Software online Help The HLI is operating with he system Administrator is required to the default configuration JOK the use of the defaults or to alter he user list Refer to the LCD Programmer Guide or the VESDA PC Software online Help If the problem persists call your nearest VESDA echnical Office
39. w airflow pipe 4 holes are becoming obstructed The airflow in the pipe is below the Low Urgent threshold This may be because e the aspirator setting has been changed or e there is a blockage in the pipe or e all pipes may be selected as not in use Urgent low air flow pipe 4 Urgent high airflow A pipe 3 Minor high airflow pipe 3 Minor low airflow pipe 3 Urgent low airflow A pipe 3 Urgent high airflow A pipe 2 Minor high airflow pipe 2 Minor low airflow pipe 2 Urgent low airflow A pipe 2 his does not rectify the problem a ontractor should examine and repair any broken air sampling pipes If the aspirator setting has been hanged the system Administrator must be called to Normalize the air flow If he fault continues to occur a contractor hould be called to examine the pipe and repair any abnormalities If the aspirator setting has been hanged the system Administrator must be called to Normalize the air flow If he problem is not the aspirator setting all a contractor to clean the sampling or because some sampling points The sampling points should be leaned with a suitable implement If the aspirator setting has been hanged the system Administrator must be called to Normalize the air flow If he aspirator setting has not been hanged call a contractor to check for blockages in the pipe Check the number of pipes as selected in use Refer to the LCD Programmer Guid
40. y Units refer to respective manufacturer s manuals Power Supply fuse B The DC output fuse in the Call your nearest VESDA Technical failure Power supply has failed Office to replace the fuse This fault relates to the VESDA Intelligent Power Supply Unit For other Power Supply Units refer to respective manufacturer s manuals B The Power Supply Return the Power Supply to your preprocessor has failed nearest VESDA Technical Office so that it can be repaired or replaced This fault relates to the VESDA Intelligent Power Supply Unit For other Power Supply Units refer to respective manufacturer s manuals Battery charger he Power supply has a Call your nearest VESDA Technical failure hardware failure Office to repair or replace the Power supply This fault relates to the VESDA Intelligent Power Supply Unit For other May 2003 2003 Vision Fire amp Security All rights reserved 15 VESDA Troubleshooting Guide VESDA Description Key A Detector has not Call your Administrator to check the received the regular health configuration of the system check message from its Arrange for the wiring to be checked If his fault relates Power Supply he configuration and wiring are OK o the Intelligent The Power Supply or all your nearest VESDA Technical Power Supply Detector may not be con Office to repair the Power Supply Unit For other figured correctly or the Power Supply iring may be faulty Units refer to Alterna
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