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User Manual myPilot
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1. 11181 Amman Phonak Mexicana S A de C V 03920 M xico D F MEXICO Phonak B V 3439 ME Nieuwegein Phonak New Zealand Ltd Takapuna Auckland 9 Phonak AS 0105 Oslo Phonak Polska SP Z 0 0 00 567 Warszawa Russian Federation Spain Sweden Switzerland Turkey United Kingdom USA Independent general distributors Manufacturer Phonak CIS Ltd Moscow 115114 Phonak Ib rica S A 03008 Alicante Phonak AB 117 43 Stockholm Phonak AG Phonak Schweiz 8712 Stafa Phonak Turkey A S 34357 Istanbul Phonak UK Limited Warrington Cheshire WA1 1PP Phonak LLC Warrenville IL 60555 3927 A complete list of Phonak distributors is available at Phonak s Internet site www phonak com Please visit us or ask your hearing care professional for information Phonak AG Laubisr tistrasse 28 CH 8712 Stafa Switzerland 47 48 Notices Notice 1 This instrument is certified under FC FCC ID KWC MYPILOT1 IC 2262A MYPILOT1 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment Notice 2 This Class B digital apparatus complies with C
2. e Volume e Lock keypad e Alarm clock e Status information e Settings Pressing will navigate one level back 22 in the menu structure i Please note that you can directly return to the Home screen from any submenu point by briefly pressing the ON OFF button e ZoomControl optional To access ZoomControl press select ZoomControl and choose the desired direction using the arrow keys e Volume With myPilot you may set change the volume of each hearing instrument individually Li Please note that volume of both hearing instruments can conveniently be changed via direct access as described on page 15 Left right volume To change the volume of the left or right hearing instrument individually press select Volume and Volume left or Volume right Change volume using the A or V key and press Reset volume This function resets the volume of both hearing instruments to the default level as defined by your hearing care professional during the fitting process To reset volume press f select Volume Reset volume and Confirm 23 24 Menu functions e Lock keypad To avoid unwanted pressing of buttons e g when myPilot is in your pocket you can manually lock the keypad To lock the keypad press and select Lock keypad To unlock the keypad press lt followed by gt e Alarm clock Set alarm To set the alarm press i select Alarm clock and Set alarm Enter the alarm
3. it and to set the time before myPilot turns OFF automatically press 1S select Settings Auto power OFF and choose the desired time 1 minute 3 minutes or 5 minutes To disable the auto power OFF feature press E select Settings Auto power OFF and OFF 31 Reset button on the back of the device If for some reason myPilot becomes unresponsive press the reset button on the back of the device as shown in the picture No data will be lost Important information Maintenance and care Clean myPilot using a damp cloth Never use household cleaning products washing powder soap etc or alcohol to clean the device C When myPilot is not in use turn it OFF and store it safely C Protect myPilot from excessive moisture bathing swimming and heat radiator car dashboard Protect it from excessive shock and vibration 39 Important information Safety notice 34 Keep this device out of reach of children under 3 years Interference with medical devices This device uses low power digitally coded transmission to communicate to your hearing instrument Although unlikely interference with medical devices such as pacemakers is possible Interference should not occur with normal use keep the device 10 cm 4 or more from the body Therefore it is recommended that pacemaker users do not keep this device in a breast pocket External devices may only be connected if they have been test
4. the DD MM YYYY format press select Settings Date Date format and DD MM YYYY To choose the MM DD YYYY format press select Settings Date Date format and MM DD YYYY Display Contrast To change the contrast press select Settings Display and Contrast In the 4 contrast screen use the A key to decrease and the V key to increase the contrast level and press fl Brightness To change the brightness press select j Settings Display and Brightness In the brightness screen use the A key to increase N and the V key to decrease the brightness level and press fl 29 Menu functions Backlight timer By default the backlight is lit for 20 seconds To change the backlight time press select Settings Display and Backlight timer and choose the desired time 3 5 10 15 20 or 25 seconds When navigating in menu screens the backlight time is automatically extended i myPilot will briefly display a sleep mode screen before switching off the backlight Auto keypad lock myPilot can be configured to automatically lock the keys when switching off the backlight To activate the auto keypad lock press Settings Auto keypad lock and ON To deactivate the auto keypad lock press Settings Auto keypad lock and OFF 30 Auto power OFF To reduce power consumption you can enable the auto power OFF feature By default the auto power OFF is disabled To enable
5. time using the A or V key to change the hours minutes and the lt or gt key to turn from hours to minutes and press E Set alarm 00 00 AM If an alarm is set the alarm symbol appears on the Home screen next to the clock Respond to alarm When the alarm fires myPilot will send an alarm signal to your hearing system if myPilot is within 100 cm 40 of the hearing system Additionally myPilot itself will sound and show an alarm message on the screen Press any key on myPilot to stop the alarm The alarm will then be set to OFF and has to be set again if needed i To modify the alarm time set alarm again Alarm ON OFF To cancel a set alarm press select Alarm clock Alarm ON OFF and Alarm OFF To re activate an alarm press j select Alarm clock Alarm ON OFF and Alarm ON 25 Menu functions myPilot tone You have the possibility to turn the myPilot alarm tone ON or OFF Press fe select Alarm clock myPilot tone and choose either ON or OFF Li myPilot will only perform the alarm when turned ON i The alarm will only be audible in the hearing instruments if myPilot is within 100 cm 40 of the hearing instruments e Status information My instruments Similar to initiating the readout process by pressing the ON OFF button as described on page 17 you can read out information by pressing Status info My Instruments Serial numbers To see the serial numbers of your hear
6. anadian ICES 003 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 49 50 Q gt xi The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of directive 93 42 EEC on medical devices and the R amp ITE Directive 1999 5 EC on Radio and Telecommunication Terminal Equipment The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directive
7. anual carefully to benefit from all the features of your new myPilot Ask your hearing care professional if you have any questions For further information please visit the Phonak website www phonak com Phonak life is on For your safety carefully read the chapter Important information on pages 33 41 Description D ON OFF button 4 Mini USB 2 Color LCD display connection 3 Keypad 5 Reset button Up A Volume up Down VY Volume down Right gt Next program Left lt 1 Previous program Center Menu select myPilot accessories e Case e Lanyard e Power supply Contents may vary depending on country Getting started Charging the battery and general battery info myPilot has an internal rechargeable battery To charge it connect the charging cable to myPilot as shown in the picture below Then plug the other end of the charging cable into a power outlet Do not use myPilot while charging For safety reasons recharge the battery only with chargers supplied by Phonak During the charging process the battery symbol on the Home screen is blinking Once the battery is fully charged the battery symbol will stop flashing and remain visible Charging an empty battery typically takes about 90 minutes It is safe to leave the charger connected overnight the battery cannot be overcharged When charging myPilot for the first time leave it to charge for five hours even if the batt
8. ber Date of purchase Declaration of conformity Phonak AG Laubisr tistrasse 28 CH 8712 Stafa Switzerland declares under its sole responsibility that myPilot is in conformity with the following standards or other standardizing documents Radio EN 300 330 EMC EN 60601 1 2 El Safety EN IEC 60601 1 Implementing the provisions of the MDD 93 42 EEC Medical Device Directive R amp TTE Directive 1999 5 EC Radio and Telecommunications Terminal Equipment EMC Directive 2004 108 EC Electromagnetic Compatibility and LVD 2006 95 EC Low Voltage Directive 45 Phonak distributors worldwide Group companies Australia Austria Belgium Brazil Canada China Denmark France Germany India Italy Japan Jordan Mexico Netherlands New Zealand Norway Poland detailed information on www phonak com Phonak Australasia Pty Ltd Baulkham Hills N S W 2153 Hansaton Akustische Gerate GmbH 5020 Salzburg Ets Lapperre B H A C NV B 1702 Groot Bijgaarden Phonak Belgium NV B 1700 Dilbeek CAS Produtos M dicos Sao Paulo SP 04363 100 Phonak Canada Limited Mississauga Ontario L5W OB3 Phonak Shanghai Co Ltd Shanghai City 200233 Phonak Danmark A S Nitivej 10 2000 Frederiksberg Phonak France SA 69500 Bron Phonak GmbH 70736 Fellbach Oeffingen EC Representative Phonak India Pvt Ltd 100 034 New Delhi Phonak Italia S r l 20159 Milano Phonak Japan Co Ltd Tokyo 101 0044 Phonak Middle East
9. ed in accordance with corresponding IECXXXXX standards Important points e The digitally coded inductive transmission technology used in this device is extremely reliable and experiences virtually no interference from other devices It should be noted however that when operating the device near a computer terminal or other strong electromagnetic fields it may be necessary to be at least 60 cm 24 away to ensure proper operation If the hearing instrument do not respond to the device because of an unusual field disturbance move away from the disturbing field Do not use this device in locations where it is forbidden to use electronic devices X ray radiation e g CT scans MRI scans may adversely affect the correct functioning of this device We recommend that you turn the device OFF before undergoing X ray procedures and keep it outside the room 35 Important information Your hearing instrument and this device were 36 given a unique communication network code during the fitting This ensures that the device will not affect hearing instruments worn by others High powered electronic equipment larger electronic installations and metallic structures may significantly reduce the operating range Use only original Phonak accessories Do not make any changes or modifications to this device Opening myPilot might damage it If problems occur which cannot be resolved by following the remedy guidel
10. ery symbol stops flashing Li A new battery s full performance is achieved only after two or three complete charge and discharge cycles The myPilot battery can be charged hundreds of times If the operating time of your myPilot reduces substantially please contact your hearing care professional Getting started Turning myPilot ON or OFF Turning ON To turn myPilot ON press and hold the ON OFF button for about a second until you see the display turn ON Turning OFF To turn myPilot OFF press and hold the ON OFF button for about two seconds until you see the display turn OFF Li For optimal convenience it is suggested to keep myPilot turned on while wearing the hearing instruments To avoid unwanted changes of the hearing instruments settings you can use the keypad lock When you turn your hearing instruments off please also switch off myPilot Getting started Keypad lock Auto keypad lock myPilot is equipped with an automatic keypad lock which locks the keys automatically once the device is not being used for more than 20 seconds To enable the feature refer to section Auto keypad lock Manual keypad lock You also have the possibility of manually activating the keypad lock via the menu To lock To lock the keypad press to enter the menu and select ock keypad The keypad will lock and the device will enter the sleep mode To unlock Press lt followed by Getting started Operatin
11. g range Operating range myPilot functions as a remote control e g for setting volume selecting different hearing programs Remote control operating range is about 100 cm 40 Additionally it is capable of reading status information from the hearing instruments e g battery status programs Status readout operating range is about 40 cm 16 Using myPilot Home screen S QU myPilot Program icon Program name Volume setting of left hearing instrument Volume setting of right hearing instrument Clock Battery status 65 6 amp 3 3 O i The screens of your myPilot may look different depending on your preferences set by your hearing care professional 13 Using myPilot Volume control Binaural volume control To change the volume setting of your hearing instruments go to the Volume screen by pressing either A or V while in the Home screen Once in the Volume screen you can change the volume of both hearing instruments simultaneously by pressing A to increase the volume and V to decrease the volume The Volume screen shows the volume settings of both hearing instruments including the most comfortable level MCL which was defined by your hearing care professional during the fitting process It also indicates the change compared to MCL in decibels dB Yolume D Most comfortable level MCL 2 Change compared to MCL in dB Monaural volume control Direct access To change t
12. he volume settings of your left or right hearing instrument individually go to the Volume screen by pressing either or V while in the Home screen Once in the Volume screen press lt to choose the left side or gt to choose the right side and use A to increase and V to decrease volume Volume left Access via menu To change the volume of the left or right hearing instrument individually press select Volume and Volume left or Volume right Change the volume using the A or V key and press to return to the Home screen 15 Using myPilot Program selection Selecting a hearing program To select a hearing program use lt and while in the Home screen By pressing the hearing instruments change to the next hearing program and the respective program icon appears for about 3 seconds By pressing lt the hearing instruments return to the previous hearing program in the program sequence i All program changes made by myPilot are applied to both hearing instruments simultaneously i The order of the program sequence is set by your hearing care professional during the fitting process For further information on hearing programs please ask your hearing care professional Status information QU 3 e D Left hearing instrument battery 2 Right hearing instrument battery 3 myPilot battery This function allows you to read the status of the myPilot and hearing instrument batteries vol
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14. ines in the troubleshooting section of this user guide consult your hearing care professional myPilot may only be repaired by an authorized service center The battery may only be replaced by an authorized service center Do not remove this cover 37 Important information Troubleshooting Situation myPilot turns OFF automatically myPilot becomes unresponsive The screen is white or dark Status information displayed on myPilot does not correspond with current settings in hearing instruments 38 Most probable cause Remedy The battery is empty Charge myPilot myPilot may have encountered a software problem Reset myPilot Brightness and or contrast settings might be sub optimal Adjust the brightness and or contrast settings Manipulations on the hearing instruments may not have been recognized by myPilot Read out the status information as described on page 17 39 40 Important information Troubleshooting Situation Question mark symbol is displayed after performing the readout process myPilot commands apply only to one hearing instruments as opposed to both Most probable cause Remedy myPilot may be out of range of hearing instruments Move myPilot closer to hearing instruments Hearing instruments may be turned OFF Hearing instruments must be turned ON to correspond with myPilot Turn the
15. ing system press fe select Status info and Serial numbers 26 Serial numbers Jahn Smith e Settings Clock myPilot has an internal clock which shows the time in the Home screen and when entering the sleep mode 00 00 AM Set time To set the time press select Settings Clock and Set time Enter the time using the and V keys to change the hours minutes and the lt and keys to turn from hours to minutes and press to return Show hide clock You may choose whether or not to show the clock in the Home screen To show the clock in the Home screen press El select Settings Clock Show hide clock and Show 27 28 Menu functions To remove the clock from the Home screen press select Settings Clock Show hide clock and Hide Time format You may choose between 2 different time formats in which the clock will appear To choose the 12 hour format press select Settings Clock Time format and 12 hour To choose the 24 hour format press 5 select Settings Clock Time format and 24 hour Date myPilot has an internal date which is shown when myPilot enters the sleep mode Set date To set the date press E select Settings Date and Set date Enter the date using the A and V keys to change the day month year and the lt and D keys to turn from days to months to years and press El Date format MM DD YYYY You may choose between 2 different date formats To choose
16. m ON Hearing instrument batteries may be depleted Replace batteries myPilot may be out of range of unresponsive hearing instrument Move myPilot closer to the hearing instrument 41 iCom optional iCom is an optional accessory available for your hearing instruments With the push of a single button iCom connects your hearing system with the technology around you mobile phones audio equipment FM etc PHONAK 42 Bluetooth connections iCom offers a simple way to connect your mobile phone via Bluetooth to your hearing system iCom is also capable of transmitting a stereo audio signal from any Bluetooth enabled device built in or via an adapter For further information please ask your hearing care professional 43 44 Service and Warranty Phonak offers you a comprehensive global warranty which becomes effective on the date of purchase Please ask your hearing care professional about the details and duration This warranty covers any repairs due to defects in material and or workmanship The warranty does not cover damage from improper handling or care exposure to chemicals immersion in water or undue stress Damage caused by third parties or non authorized service centers renders the Phonak warranty null and void This warranty does not include any services performed by a hearing care professional in their office This warranty applies to the Phonak products listed below Serial num
17. myPilot User Guide pm HE e PHONAK Bii or mums 0682 Contents Welcome Description myPilot accessories Getting started Charging the battery and general battery info Turning myPilot ON or OFF Keypad lock Operating range Using myPilot Home screen Volume control Program selection Status information myPilot battery status ZoomControl 10 11 12 13 13 14 16 17 19 20 Menu functions Menu overview ZoomControl Volume Lock keypad Alarm clock Status information Settings Reset button Important information Maintenance and care Safety notice Important points Troubleshooting iCom optional Service and warranty Declaration of conformity Phonak distributors worldwide 22 22 227 23 24 24 26 27 32 33 33 34 35 38 42 44 45 46 Welcome Congratulations on choosing a digital hearing system from Phonak Your new myPilot is a very important part of it myPilot is an elegant and user friendly remote control and status reader which gives you access to all functions of your digital hearing system Furthermore it guarantees easy management of your hearing programs with visual confirmation on a state of the art color display You can use myPilot to tune both of your hearing instruments simultaneously Or you can control both hearing instruments individually allowing you to perfectly fine tune your hearing instruments to any specific hearing situation Please read this m
18. s The alert sign means that potential restrictions on its use are applicable in one or more EU Member States This symbol indicates this product complies with requirements for a B type applied part according to EN 60601 1 This symbol indicates that it is important that the user refers to associated warnings given in this user guide The symbol with the crossed out disposal bin indicates that this product shall not be treated as household waste Please hand over your old or unused product to the applicable collection point for the recycling of electrical and electronic equipment or bring your old product to your hearing care professional for appropriate disposal By ensuring this product is disposed of correctly you will help prevent potential negative effects on the environment and human health Operating This product has been designed for trouble free conditions operation without restrictions when used as intended unless otherwise stated in this user guide Transportation Temperature should not exceed limits of 20 60 and storage Celsius at a relative air humidity of 65 for extended conditions periods during transportation and storage Air pressure between 500 and 1100 hPa is not detrimental to this device 28998 Australia amp New Zealand AY C y Brazil ANAL CMIL ID china GER Japan Chic 2L South Korea o 23 cE mm 0682 51 C o n Un id O cD Pd go QO D C U
19. tus of the myPilot battery is shown with a battery symbol in the Home screen Battery consumption and the operating time greatly depend on the usage of the device With normal use myPilot will run for a few days before needing recharging Once the battery is close to being depleted the low battery symbol will appear in the top left corner of the Home screen myPilot will still run for about an hour but you should recharge the battery as soon as possible 20 Using myPilot ZoomControl optional If your hearing instruments are equipped with ZoomControl this special feature allows you to choose four directions in which to focus your hearing system front back left or right Direct access A special function of the menu key is to access ZoomControl directly If you press and hold for about 2 seconds you will enter the Select direction screen bypassing other menu options described later and the default direction is shown Use the arrow keys to change the direction in which you want to focus Select direction gt L y r Access via menu To access ZoomControl press E select ZoomControl and choose the desired direction using the arrow keys After selecting the zoom position press to return to the Home screen Once in the Home screen press lt or to exit ZoomControl and return to the default hearing program 21 Menu functions Menu overview e e ZoomControl optional
20. ume and program settings To initiate the readout process briefly press the ON OFF button while in the Home screen After the status is read out successfully the hearing instrument and myPilot battery levels will be displayed Subsequently the actual volume and program settings are shown In order to read out and display status information myPilot must be within about 40 cm 16 of the hearing instruments Hold the myPilot as shown in the picture on the next page Using myPilot 40 cm 16 In the event that the readout process fails for example because the hearing instruments are out of range myPilot will indicate this by showing question marks instead of hearing instrument batteries in the My instruments screen Subsequently the Home screen will show the previous volume and program settings Restart readout process or refer to Troubleshooting section Program ambiguity There may be situations where myPilot cannot display the hearing program consistently If for example you change the hearing program on one of your hearing instruments manually the next time you initiate the readout process on your myPilot the screen will alternate between the left amp right hearing programs detected together with the following symbol b Situation b By pressing either the left or right arrow button you can choose which hearing program you wish to apply to both hearing instruments myPilot battery status The sta
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