Infoshare Tool User Guide
Contents
1. rece ere etc erence een tc er sree Ure ee tect feeds tnos ved ve sse eee SESSE ee H i l x Pee S l Tools Help x Invite Guests to join the meeting HP g Click the Invite button Showing my Give Change Record Screen e Control Presenter WT mem Mute Al A LI John Doe Host Me Audio Use Telephone Edit Use Mic amp Speakers D Setup Speaking John Doe E Annotation Start Webcam E View chat histor type message here a All X G Send E l gt Invite Meeting ID 1493 1447 R HUB EE Epi se Se eee i Invite Guests Invite Attendees Invite Attendee Click the Email button to send the invite Call attendee and say Click Copy and paste the details into Outlook Gmail or the ge eege gd email client you use 2 Click the Join Meeting button 3 Enter the Meeting ID 1493 1447 4 Meeting Password No password needed 5 Conference Call 1 408 351 1612 USA 1 513 201 3077 USA secondary Access Code 3232169 OR invite by Email Copy Invite Panelists 3 Hosting a Webinar Unscheduled The Webinar meeting type allows you as the Host to conduct easy and reliable webinars e Guests join the webinar without downloading the Infoshare software and view the presenter s screen using view only mode e Additional presenters join the meeting in interactive mode They can show their computer screens to all meeting guests Lee SE TTT tt 1 I I I2. Change to Use Mic Give Control Make Presenter Make Panelist Send chat message to Remove this attendee 12 7 Tools for Running a Successful Meeting Using the Chat Feature To chat with individuals click the drop down arrow and choose i their name or you can chat with All Guests Enter your chat message where it says type message here then hit the Enter key or the Send button Your entire chat dialogue for this meeting is shown in the Staff Host Presenter Panelist _ Infoshare control panel Jane Doe You can expand the Chat dialogue into a separate resizable View chat history window by clicking the Gl button just above the Chat dialogue John Doe To Jane Doe D D D e J sli sin f Do 4 d The View chat history feature shows your entire chat dialogues EE for all of your meetings view chat history John Doe To All Julie sings Doe a deer Se DT DEE Deen Using Annotation Use the Annotation feature to highlight topics in your i presentation Click the Annotation button and choose the type i of annotation from Pen Highlighter Spot and Arrow Then emphasise the interesting area using the mouse pointer When the annotation option is active normal keyboard and mouse input ceases and essentially your computer screen i freezes To unfreeze your computer screen hit the Esc key or click the Annotation button and select St
3. Live together in peace harmony wl people of all creeds nations Response Type One response only Each poll question can have up to five pre determined answers i The poll can limit the Guests to voting for just one response or i allow the Guests to vote for multiple responses Kater Eege o Multiple responses After the poll question is created the Host can begin polling the egenen Guests for responses The Guests will see a window similar to Please select one or more choices T i Try and be nice to people this Avoid eating Fat V Read a good book every now and then Live together in peace harmony w people of all creeds nation The poll stays open until the Host decides to close polling Once the poll is closed the results are tabulated for each Get some waking in Live together in peace harmony w people of al oreeds nation The poll is blind there is no way to determine how each Guest voted The Host s Manage Poll window provides a Close Polling link A Start Polling link initially appears where Close Polling appears 14 After the Host closes the polling the Host sees a Share link _ where the Close Polling link used to be When the Host clicks the Share link the Guests see a window with the polling results Finally the Host can click the Share link to close each Guest s Polling result window Keesen E Sending Files
4. WEB CONFERENCE Using the Infoshare Tool User Manual 1800 857 079 61 2 9009 0857 Table of Contents TAO OTC OUI E 1 Wee EE 3 Infoshare Control Panel and Key FUNCTIONS ccccsesccccessececeesecccceeeccecausecetseseceeseuseeesauecesseneceesaneeeeeas 3 sms de lt a og e 5 E 4 1 1 FAS et Datz Te En Te 4 1 2 Launcnine lui de EE 5 2 Hosting an Interactive Meeting Unscheduled 6 3 Hosting a Webinar Unscheduled ccccceeeeseccccceesecceceeeesececeeeeesecceeeeeeseceseeeeesecessseueeeeeseuenseess 7 4 Joining the Web Conference as a Guest 8 4 1 Joining a Web Meeting from your email 8 4 2 Joining a Web Meeting from the website 8 Ds PAU COC O eegene 9 5 1 Usine ele 9 z2 COSI OV Cr e e E 9 MISS COM MOU COs a eet Error Bookmark not defined Choo e Use ege 9 VEER e ar E ontscceneaeece 9 Automatic Push ro Talktunction 10 Host muting individual UTC 10 ROSTE UR et 10 cue E ene ee ee ee een ee ee ee ee 10 6 Screen Sharing and Meeting Controls cccccccssseccccseccccenscceceesececeeececeeeeceeeeusecessuecessugeceesenes 11 6 1 SEENEN ee 11 geal EAEE E EE 11 PA SVS CSO I ANA E eege 11 Changing the application SHOWN ON screen 11 6 2 Sharing ADPIC 2 ac eae ee ae ene ee ere 11 6 3 EE 11 6 4 EIERE 12 7 Tools for Running a Successful Meeting 13 7 1 On Screen Communication Tools 13 Usine the Chat Feature eege E TT T 13 7 2 Anno GON WE EE 13 Brian te e Ch e E 13 Buet Ga
5. l Tools Hep Sign Out IEN Enter the login credentials and Sign In o O O0 In the meeting control panel click the Host icon Host Jor Select the Webinar type Meetng Type E 7 a e A i j d Si Click Continue Wy attendees fom my network eo Attendee Emais Required Ave meeting rooms Avalsbis par thapents 10 I I SE EAE a ME DE DO VE DE DI PEDE BI EE EE REESEN I P T 1 I I I Invite Guests Click the Email button to email the steps to the Guest or Click i Copy and paste the details into Outlook Gmail or the email client you use Screen e Control Presenter ee Dee Tools Help gt x i e _ Make a Guest a presenter during the webinar Avie eed Mute Me Mute All A LI John Doe Host Mei If a guest has joined the webinar in the view only mode by clicking the URL rather than via the email instructions they Can become a presenter by clicking the Switch to Interactive audio Us Telephone Edt D Use Mic amp Speakers _ Meeting button S CS Speaking John Doe Annotation Q Start Webcam _ This will initiate the download for the Infoshare tool automatically meee S If you already have it installed on your desktop this will open ae the Infoshare tool r O 7 Invite Meeting ID 1493 1447 Switch To Interactive Meeting 4 Joining the Web Conference as a Guest 4
6. 1 Joining a Web Meeting from your email i ee 1 I I I I I Click on the link received in the invitation from the Host 1 Please join my Infoshare session The software will download automatically and you will join ERA Ds i a the web conference 4 2 Joining a Web Meeting from the website ERARA TTT ST ELITE ETL L SESSILIS ETL L EE LESS OSES EES ELL LEE ELL ELE LTE LEAP ESE ASST EAS SSE ASST EASES EASES EAP ETEA PETE PETES EAT EA PETE AT EEE ELA E ELI EE 1 I I l Navigate to the Eureka website l Recordings Login here with your customer portal and your Host Code to access your www teleconference com au conference recordings Go to the Portal page and select to enter the webinar as a i Guest Web Conference If you are ready to start a web conference as a Host or join a web conference as a Guest login here Oo Q Need help We ve got educational resources to help with your conferencing service LEARN MORE fcc SE Enter the Meeting ID provided by the Host Enter the password provided by the Host if applicable eres Join a Web Meeting Join Meeting Web Meeting 10 1 i Meeting Password optional i Your Name the name shown in the meeting Jon Mes 5 Audio Connection 5 1 Using Telephone Guests can join the conference call via telephone using the o Use Telephone details provided by the Host Use Mic amp Speakers Conference call details are automatically
7. As the meeting presenter you can stop any further Guests from ee joining the meeting Click the menu item Tools then select Stop new see ED i attendees from joining RE i i Poll Start Large HD view via webcam Stop new attendees from joining Remove Guests A La John Doe Host Me As the meeting presenter you can remove Guests from the meeting In i Change to Use Mic the Guests list right click the Guest s name and choose Remove this ee i ake Presenter attendee Make Panelist 9 Send chat message to Remove this attendee _ Make a Guest a Panelist 7 A guest in a meeting can aid the presenter by receiving and responding to chats eae Make Presenter P P Make Panelist _ The Host can make a Guest a panelist by right clicking on the Guest are _ name in the Guests list and choosing Make Panelist DEES 16 8 2 Screen Set Up Image quality pe meer D D D Cen Low Quality fastest There are three image quality options available that let you choose Sg between speed and image precision ee 24bit steen e Low Quality fastest e High Quality e Truecolor 24 bit slowest Save Cancel To change the colour choose the menu item Tools then i Preferences and choose the relevant option The High Quality colour setting is recommended for its combination of speed and image quality _ Show all Infoshare Windo
8. File Transfer x During a meeting there may be a need to send files between Add Files Folders Remove meeting guests Instead of opening an e mail client and sending eters io send files a guest can send files using Infoshare 4 To send files Click the File Transfer button to open the File Transfer dialog box i Click Add Files Folders then select a particular file or folder from the drop down list The file or all the folders and files in that directory are displayed Select the files folders or both and click OK They are added to eege a den the list of files folders to be sent _ In the File Transfer dialog click the drop down arrow next to the To label and select the guests to whom the files should be sent Send Files Cancel By default the files are sent to all other guests To ALL d Click Send Files Folder selection dialog x Select C Up A FFOutput AN Program Files Ak Users DHP _ Program Files x86 Au Wester di inetpub A ProgramData A Windows A Intel AN ProgramDataTechSmith Ak work Manuals i swSetup Lpresentat jme SYSTEM SAV Ji MSOCache J Temp Ji Perflogs J Tools gt Ok Cancel LE LE _ Recording _ During a meeting you can record the actions on the presenters Ge screen If VoIP audio is used the voices of all Infoshare Guests are recorded automatically Record If VoIP i
9. Panel and Key Functions IT Le WW WW Showing my Give Change Record Presenter Control Mute Me Mute All John Doe Host Me Mary Dave Allen Brian Screen v CeCe es L Conferenc Access Code 8461299 PIN 953 Speaking John Doe 14086874149 Dave Es Annotation Start Webcam i e i View chat histor type message here a a_i Invite Meeting ID 1169 33 F Start or pause showing desktop monitor application Grant keyboard amp mouse to an attendee Grant presentation rights to an attendee Record presenter screen audio amp webcams Select desktop monitor application to show Mute me phone or mic of mine Mute all phones amp mics of all attendees table List of desktop iPad smart phone attendees Attendee using mic Attendee using phone L I Attendee using Flash WW Attendee using browser only Customize audio conferencing information Option to use mic or phone Audio conferencing information List of mic or phone speakers Highlight anywhere on screen Start stop webcam Enlarge the chat window View chat history all time Display the current chat history Chat input area Send chat to one or all attendees Send Q amp A or Push URL to attendees Meeting ID Invite attendees via email phone copy paste 1 Setting up Infoshare 1 1 Installing Infoshare Navigate to the Eureka website Recordings www teleconference co
10. d Each Guest and Host can mute themselves by clicking the Mute i Me button or by pushing the right mouse button on their name i in the Guest list and choosing Mute Me 1 1 1 Le e e e e e e e e e eee e e a 10 6 Screen Sharing and Meeting Controls ee NN a a a dD E R R E R R R ESR E EE EES _ Sharing your screen When you start a meeting your desktop will be shown Q to meeting Guests by default The Showing my text indicates that your screen is being shown Showing my Steen T _ Pausing screen sharing To pause showing your screen click the pause button The pause button becomes a play button and the word Paused indicates that the screen sharing Paused _ has been paused i To start showing your screen again click the play button ee ee ee ee ee eee ee ee ee eebe eebe been EE EEN Changing the application shown on screen Showing my l Give Change Record _ Whilst your desktop is displayed by default you can Desktop l Control Presenter show Guests other applications RK Desktop Monitor 1 The Showing My drop down list displays all the SES Monitor 2 i applications open in your system To show another application click the Showing My Google Mozila Firefox a Notes txt Notepad drop down and choose a running application or SS EE monitor from the list wee ee E E cken rr
11. e EE 13 7 3 MOOS TOR Wala Leg e EE 14 SENG EE e 14 Belt ER 14 SOG EEN 15 Mee gelt 15 8 COMEPOL YOUR E EE 16 8 1 POSE elei Ol SOLUS ondade kat je aah cok tani daca ate tases dots cect oeinuauideacucu beter E ON 16 PIO aU eier 16 EISE e Me EE 16 STOP AC OITION al GUESTS e ra ar r 16 REMOVE ET 16 Makea Guest a a EN 16 8 2 Sereen oct UDe EE 17 Maece ou Va a a E 17 SHOW all ae On ALE WINGOWS EE 17 Large HD View Vid WED CaM sendin cine ial bailando aa 17 Multiple Webcam Vide EE 17 Gr ACCOUNT SCUUINGS aea E A 18 9 1 Accounts EENS dee tna dn dw hel ed 18 WIES all Recording FUNCTION EE 18 Change Language for Infoshare ccccsssccccesseccccesscccceesececseeccesenscceseusecessenecesseauceessesecetsunecessenss 18 Report Tor en Users El EE 18 Auto Uninstall Infoshare from Guest Computere 18 Enabie Intoshare Outlook TOO TE 18 Vol e Monitors TOK Presenter omeen aeri nn A AA A 19 ESCHER EE 19 Preface Infoshare is a multi function web conferencing tool which requires Internet connectivity for its operation Infoshare has two distinct functions based on these meeting types 1 Interactive Meetings Conventional web conferencing usage such as sales presentations product demonstrations and interactive collaboration Software download required 2 Webinars Are easy fast and reliable to join seminars Your guests can join without any downloads straight from the browser No software download required Infoshare Control
12. meeting Host you can disable recording functions so ees that none of the Guests can record the meeting session Click GE the menu item Tools then Preferences Under General ie uncheck Guests can Record and click Save Change Language for Infoshare mes a Each user can change the language of their Infoshare user interface Click the menu item Tools then Preferences Click Languages and select a language from the drop down list l Tools Help Sign Out GG Report for Each User e Meetings Exit f Join Each meeting Host can get a list of their past meetings by a em List of scheduled meetings clicking the menu item Tools then Report Auto Uninstall Infoshare from Guest Computers a As the meeting Host you can tell the system to automatically RW netic uninstall the Infoshare plugin on the Guest computers atthe Sanon end of a meeting session Click the menu item Tools then Preferences and check Remove Infoshare from attendee S computers at the end of sessions and click Save Enable Infoshare Outlook toolbar a l Host Meeting Users can add an Infoshare toolbar to Microsoft Outlook Click Join Meeting the menu item Tools then Preferences check Integrate with E Scheduled Meetings Outlook and click Save Le schedule Meeting Remove this menu About 18 i crac orca a pe a ae iaaiiai aaa a ncaa a ncaa oo cc coc oon oon ao OEE Or ag ga aaa a aE PEE PE EE EE EE PEL EEE EEE EAE
13. EI Provide the following information Username Insert Customer Portal Number J Password Insert Host Code Password Po fcc LEE Tools Help Son Out x Start your meeting e After you have entered the login details a list of scheduled sine aaa meetings will appear RIS Been eee L 27 02 2014 11 45 AM ID 1907 4612 Test 5 067 1 i Click on Start for the meeting you wish to host E If you have not scheduled any meetings there will be nothing listed in this window Therefore you will need to i start an unscheduled meeting 2 Hosting an Interactive Meeting Unscheduled This meeting type is the conventional method of web conferencing Each Guest using either a PC or Mac can interact in the meeting and can become the Presenter or a Controller Enter the login credentials and Sign In SES GI In the meeting control panel click the Host icon O OH CH te jon Select the Interactive Meeting type gaer Interactve Meet a Optionally enter a Password for the meeting If you Webinar o enter a password the guests also need to enter the Sie same password Selecting Guest Emails Required forces every Guest in eegenen this meeting to specify an email id when joining the Attendee Emas meeting in addition to their name Reawed Click Continue Avalide meetrg rooms Ave parboparits 10
14. PPPOE LPP L PPLE PPP LE PPP AE PPP EPPA PAA AA AOL l Multiple Monitors for Presenter Showing my Give Change Record e s Control Presenter _ If a meeting presenter has multiple monitors the presenter D Bette Can choose to display a specific monitor or the entire desktop tem which is composed of more than one monitor Monitor 2 A Google Mozilla Firefox E Notes Got Notepad ee 4 EEEE AS Push URL to Guests type message here m Q Send Q Meeting ID 1493 1447 The presenter can push a URL or web page that opens up ina i browser on each of the Guests computers providing that the Guests have joined interactively The circular button on the bottom right of the control panel contains the Push URL feature URL https haw google com 19
15. ee ee ee ee ee eee eee ee eee ee EE LINE PEI EE ae oS PEE PRE SE lel hg ee EE EE Pee a eae ee oe a Pee eS eee ETT EP EP EEE TEEPE PETE EE EP Err ETP ETE rr Setter rete e er EEt eer rE EE CEEE EEE ETT T TTT TT TT TTT TTT Tht TT TT itt TTT EE see tte eee es ll l Pass controls to a guest so they can show something _ on their computer By default the Host is the presenter when a meeting begins During a meeting the Host can assign any guest to be i the presenter by choosing the Change Presenter icon The Host can choose the presenter from the list or right mouse click on the guest s name in the Guests list and choose Make Presenter The new presenter can change control back to the Give Control Host using the same functions Make Presenter Make Panelist Send chat message to Remove this atbendee 11 6 4 Changing Controller ee ee ee ge ee ee ee a a a S TT 1 I I Assign controls to a guest and let them control your presentation By default the Host will be the presenter when a meeting begins During a meeting the Host can assign any guest to be the controller by choosing the Give Control icon The Host can choose the presenter from the list or right mouse click on the guest s name in the Guests list and choose Give control The new presenter can change control back to the Host using the same functions Give Control L John Doe Host Mei
16. generated when the Invite Attendees x Invite Attendee Call attendee and say web meeting invitation is created 1 Go to the Meeting Server http 20 rr Choose Use Telephone then call the dial in number provided 2 Okk the Jon Meeting button E sie i 3 Enter the Meeting ID 1907 4612 and enter the Guest access code to join the conference 4 Meeting Password No password needed 5 Conference Call 1800 238 1 Access Code 26959226 You can add or edit the details of your conference call if needed OR invite by Email Copy Invite Panelists 5 2 Using Computer Audio EE LEE E H I I _ Choose Use Mic amp Speakers i Use Telephone Edit p Audio _ Instead of using the telephone a Guest can choose to use their Use Mic amp Speakers Computer audio Cc Ai E Setup Speaking Jane Doe A headset is strongly recommended as built in speaker sound can generate echo for other guests Use Telephone Audi _ The Setup link can be used to change the volume of the speakers ae Mic amp Speakers or microphone i Speaking Jane Doe fcc fence _ Managing Sound Levels Audio Settings eet Refine Echo Cancellation ON The Host can minimise background noise and echo ie i Speaker Speakers Conexant High Definition Smart udio 221 Minimising Echoes If an echo is heard in the meeting the i person causing the echo probably will not hea
17. m au and Login here with your customer portal and your Host Code to access your select the Portal page conference recordings MY RECORDINGS Under Web Conference select J MYRECORDINGS Host Web Conference If you are ready to start a web conference as a Host or join a web conference as a Guest login here E HOST GUEST Need help We ve got educational resources to help with your conferencing service LEARN MORE 1 1 1 1 1 F A om am ee ee ee am om ee ee eee F em m ee eee ee ee eee eee 1 1 Customer Portal No Type the Customer Portal number supplied eureka to you by Eureka CONFERENCING Login Joina W Meeting Download Software User Guide Host Code Type in the Host code provided Login Here Customer Portal Number Host Code Remember Me Click on Login If you have forgotten your Customer Portal Number or Host Code please phone us for assistance Australia 1800 857 079 New Zealand 0800 448 301 Click on Download Software and eureka the software will automatically ONFERENCING download i If download does not begin you can eureka choose to manually download 1 2 Launching Infoshare Let qiiia I 1 I 1 I Access Infoshare Click the Infoshare shortcut on your desktop or via your Computers Start menu gt All Programs Infoshare gt Start Meeting a Infoshare Sign in to Host a meeting Tools Help
18. op Annotation You can change the size of the annotation pen Click the menu _ item Tools then Preferences Then choose Annotation Pen and i select a new size and colour and click Save _ Using Whiteboard While making the presentation you might have to illustrate Q whiteboard some points Click Whiteboard and the Paint application will i open From here you can illustrate certain points or draw diagrams eeh 13 7 3 Tools for Interaction Send Q amp A to All Guests pen r 1 I 1 i I i 1 I 1 What is the meaning of Me The presenter can send a question to all of their Guests The i Guests will see the question in their chat window The circular button on the bottom right of the control panel contains the Send Q amp A to All feature View chat history John Doe To All Question What is the meaning of life Answer 42 Polling SE LEE The Host of a meeting can create a poll with questions and Question 128 character Max multiple choice answers for the Guests lil hale a Responses up to 64 characters per response Try and be nice to people Poll questions can be created ahead of time by clicking the Poll woene link in the user s list of scheduled meetings Or the Host can asad a good book every now and then create a poll question during the meeting by clicking the Tools Get some walking in menu it em then the p oll option
19. r it Test A Microphone Microphone Conexant High Definition SmartAudio 221 Automatically adjust microphone settings _ The Host should advise this person that they can fix the echo Test Microphone level by speaking In to the microphone with your normal speaking voice problem by clicking their Refine Echo Cancellation button ie aera ee re a ee Sp eI a EG ae a Saeed aa SS ee a a a aa a Sa ae Sa ae nN Nasa Naa Nas ans Nasa Nan a nga Sa SNS aS SNS SS q I I I _ Automatic Push to Talk function This function is activated when more than five possible talkers H E appear in a meeting i Doe ADeer 8 Change to Use Phone _ When the Push to talk button is present the Guest must click ado r and hold the Push to talk icon to be heard Conference ch Send chat message to Remove this attendee M annakaan Host muting individual lines le The Host can also mute individual Guests by pushing the right Ki Q g mouse button on a Guest s name in the Guests list and choosing e een Les i O Lo ztestEureka Host Me Mute d Zeg d Change ta push to talk vn eege o ES p A nd chat message to D Remove this sttendee aS chat histor RH benennen Host muting all lines Mute All The Host can mute all Guests using the computer audio by clicking the Mute All button H H H er EE LEE 4 H H Guest Mute e Mute Me
20. s not used the recording captures sound via the Computers microphone therefore to record the meeting conversation you need to turn on your speaker phone and move _ it close to the microphone on the computer doing the recording _ in order to capture conversations Click the Record button to start recording and click it again to _ stop recording When stopping the recording the system prompts to ask you where to save the recording file The file is an executable which means you can simply run the file and it will replay the entire recording session ae el 15 8 Control Your Meeting 8 1 Host Control Settings Lee EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE ET 1 l I Floating toolbar The floating toolbar has the advantage of using very little of the presenter s screen space during a presentation while still providing buttons for the most common features including pausing showing your screen changing presenter changing controller annotation and chat this button changes colour when a chat message is received bwWweoeeol Eee ee UL cia E Guest List Hide d Preferences x i As the meeting Host you can hide the Guest list from your Guests to WOREN Click the menu item Tools then Preferences Under General uncheck dee LET AE ena re _ attendees can view Guest list and click Save ege Stop Additional Guests Tools Help gt ik i S Preferences _
21. ws bes As the meeting presenter you can display all transparent windows o RRE onvour screen By default Guests cannot see the Host es Infoshare reaps nth ut _ toolbar and its associated windows since these windows are pees eae d Attendees can Record System Default Max free to talk VoIP attendees treated as transparent To show the Infoshare control panel and associated windows click the menu item Tools then Preferences and under General check Show all Infoshare windows and click Save Large HD View via Webcam The presenter in a meeting can start a full screen view of their i webcam by clicking the Tools menu item then the Start Large HD i view via webcam option The resulting Webcam window is completely resizable and is a separate window from the multi party Webcam window This large view of a webcam can be used to project a physical _ white board that the presenter is writing on Or the webcam could project a large image of the presenter while Hosting a webinar Multiple Webcam Video Q During a meeting up to 15 Infoshare Guests can display the video from their webcams by clicking the Start Webcam button The presenter controls the location of where the video appears in the viewer window The presenter can change the size of the Webcam window by clicking the Maximise Minimise button 9 Account Settings 9 1 Accounts Settings Disable Recording Function me cst As the
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