dittoTM V2 User Manual - Diversionary Therapy Technologies
Contents
1. i L Diversionary Therapy Technologies ditto V2 User Manual English Version 2 3 30 05 2014 al Manufactured by Diversionary Therapy Technologies Pty Ltd Level 11 39 Sherwood Rd Toowong QLD 4066 Australia Telephone 61 0 7 3870 3820 Fax 61 0 7 3876 0820 Email info dtt net au Web www dtt net au Model Kit DIT 102 106 Comprising ditto V2 Portable Console DIT 102 ditto V2 Charging Cradle DIT 106 ec REF Authorised Representatives Emergo Europe Molenstraat 15 2513 BH The Hague Netherlands ditto V2 User Manual English V2 3 page 2 of 53 Contents Introduction 4 ditto V2 System 6 ditto V2 Components 7 Intended Purpose of the ditto V2 system 11 Warning 11 Health and Safety 13 Instructions for Use 14 Preparing ditto V2 for Use 14 Turning Off the ditto V2 Portable Console 23 Charging 24 Wi Fi Updating 27 File Updating 32 Cleaning and Maintenance 41 On Screen warnings 42 TroubleShooting 42 Techical 44 Appendices 50 ditto V2 User Manual English V2 3 page 3 of 53 Introduction Thank you for choosing the ditto V2 diversionary therapy device ditto V2 is a custom battery powered hand held device designed to relax and reduce anxiety and stress perception in children that are undergoing medical procedures This user manual contains the information required to correctly operate and maintain the ditto V2 system It c2. V2 system Please read and understand all instructions before operating or allowing use of ditto V2 Preparing ditto V2 for Use Remove all the ditto V2 components from their packaging and storage container and ensure they are in good condition and not damaged Ensure the components are placed where they cannot be bumped or dropped If the components require cleaning please follow the cleaning instructions provided in this instruction manual Note If this is the first use of the ditto V2 system the components will g require cleaning Please refer to the Cleaning section in this instruction manual for directions on how to clean the components Ensure that the ditto V2 Charging Cradle is NOT connected to the ditto V2 Portable Console Note If this is the first use of ditto V2 it will be required to be fully charged before it can be used Please refer to the Charging section in this instruction manual on how to charge the system Note Only adults should prepare the ditto V2 system for Use Children should only be given the device once it has entered Play Mode OO Turn on the ditto V2 Portable Console by pressing the power button for one second ditto CO verioneu neramu P PNO s On Screen Display Initial Load Screen ditto V2 User Manual English V2 3 page 14 of 53 Once the ditto V2 has loaded there will be an icon in the top right hand corner that indicates the b
3. V2 User Manual English V2 3 page 23 of 53 Turning Off the ditto V2 Portable Console At the completion of a session or when the system will not be used for extended periods the ditto V2 Portable Console should be stored in its cradle charging ready for next use To turn off the ditto V2 Portable Console press the on off power button on the side of the ditto V2 There will then be an on screen prompt that would ask if you want to continue with turning off the ditto V2 A Power off Your device will shut down Before the components are stored ensure that all components are cleaned according to the Cleaning Schedule contained with this instruction manual and allowed to fully dry if wet The components should be returned to their original packaging and stored in an appropriate and secure location ditto V2 User Manual English V2 3 page 24 of 53 Charging The ditto V2 Portable Console contains a lithium ion battery to allow it to be operated without the need for an AC power supply To charge the ditto V2 Portable Console correctly ensure the following instructions are understood and followed Warning Do not Immerse the ditto V2 Charge Cradle Only the ditto V2 Portable Console and supplied Headphones Figure 4 are waterproof and can be immersed in water DO NOT attempt to immerse the ditto V2 Portable Console if connected to the ditto V2 Charging Cradle The ditto V2 Charge Cradle co
4. animation that will lead into the main menu screen as shown below Nye The menu will open on the Home tab first From here you have access to five tabs running along the top of the screen e Home e Hospital e Stories e Games e Settings From each of these five tabs each page will be laid out in the same fashion with a list of sub categories listed down the left side of the screen The arrow buttons cycle through the available categories In the main part of the page will be the content that relates to the sub categories selected The ditto V2 uses touch screen technology to make it easy to select the desired bit of information Hospital tab is the first tab that will be active giving the user access to all hospital content There are a total of six sub categories to choose from General Burns Casting Operating Room Theatre Radiology and Wound Closure Pressing the arrows above and below allow for navigation to the categories that aren t on screen ditto V2 User Manual English V2 3 page 17 of 53 General Ads ey Sin ia Bjopd Injection Games AY Test Cannula gt Emily e Messica gets a Pe Casting gets an Rumbar Mer pliete Punotwre Nor lt i The Stories tab contains fictional stories that the child can view and interact with while waiting for or during procedures ditto V2 User Manual English V2 3 page 18 of 53 The Games tab contains short fun games that the child
5. at the hospital today They then ask the child to find a selection of items in order for their hospital visit to progress the items are shown in colored circles at the bottom of the screen This is an interactive scene and has no white border around the screen The child can tip and turn the ditto V2 Portable Console using one or both hands to view the entire 360 degrees of the scene and explore the surroundings Once an item is located the child needs to touch it on the screen and a tick will appear in its corresponding picture at the bottom of the screen When all of the items have been found a reward animation will play Animations are always shown with a white border around the screen and at this stage during the program there is no interaction or touch screen feedback required If a hint is needed to find an item the child can touch the circle with the question mark on the lower right hand side of the screen and red arrows will appear above the hidden interactive items within the scene Each interactive scene is followed by an animation and this process continues for the entirety of the story until Bobby leaves the hospital in the final animation The program can be paused at any time by pressing the pause button located in the bottom left hand corner of the screen Pressing the play button located in the same spot in the pause menu will continue the story playing from where it was paused Please refer to the Diversionary Thera
6. can play while waiting for or during procedures World Tour Mini Goif Funpark Down Dash The last tab on the right is Settings This tab contains control for the volume system and content updates and language settings As shown below s Control Update Ga Language z ditto V2 User Manual English V2 3 page 19 of 53 The update page will show the version number of the current firmware running on the device the serial Number and the update button that will be shown in the update section of this document s Controls Serial Number DIT 0000012 O a Language The Language button shows the selection of language content that is installed on the ditto V2 Press on the available language for it to become active x Controls English Update ditto V2 User Manual English V2 3 page 20 of 53 The Help button shows information and training videos for the use of the ditto V2 DRG Update Training Ditto 2 Training Video VIGE e N Note Children should be discouraged from entering the Settings menu g during use Once a piece of content is selected from either of the Hospital Stories or Games sections of the menu the user will be shown the Pre Play Screen The Pre play screen is used to allow the child to adjust the volume of the headphones before beginning the story Warning Reduce volume before headphone use ditto V2 User Manual English V2 3 page 21 o
7. in the waterproof headphones and adaptor Model number Type Strength STORAGE amp TRANSPORT DIT A002 005WP ditto DIT 102 105 N50 neo 50 2 9 Kilogauss Allow ditto V2 device to cool before storage Store in original packaging Avoid impacts Storage temperature Storage Humidity Transport ditto V2 User Manual English V2 3 0 40 C 82 100 F 10 90 non condensing 0 40 C 32 100 F page 45 of 53 GUIDANCE AND MANUFACTURERS DECLARATION Table 201 amp 202 IEC 60601 1 2 Medical electrical equipment General requirements for safety Collateral standard Electromagnetic compatibility Requirements and tests Guidance and manufacturer s declaration electromagnetic emissions The ditto V2 is intended for use in the electromagnetic environment specified below The customer or the user of the ditto V2 should assure that it is used in such an environment Conducted Emissions Group 1 The ditto V2 uses RF energy only for its RF emissions Class B internal function Therefore its RF CISPR 11 emissions are very low and are not likely to Cause any interference in nearby electronic equipment The ditto V2 is suitable for use in all CISPR 11 Class B establishments other than domestic and those directly connected to the public low IEC 61000 3 2 2009 voltage power supply network that supplies Voltage fluctuations flicker h buildings used for domestic purposes emissions IEC 6
8. 1000 3 3 2008 Guidance and manufacturer s declaration electromagnetic immunity The ditto V2 is intended for use in the electromagnetic environment specified below The customer or the user of the ditto V2 should assure that it is used in such an environment level level environment guidance Electrostatic Air Discharge 8 kV Complies Floors should be wood discharge ESD Contact Discharge Complies concrete or ceramic tile If IEC 61000 4 2 6 kV floors are covered with 2008 synthetic material the relative humidity should be at least 30 IEC 61000 4 3 230 VAC 50 Hz amp Complies 2010 5 VDC 80 MHz to 2 5 GHz 3 V m Electrical fast AC 230 VAC 50 Complies Mains power quality should transient burst Hz 2 kV 5 50 ns be that of a typical IEC 61000 4 4 5 kHz Complies commercial or hospital 2012 environment Surge AC Power 230 Complies Mains power quality should IEC 61000 4 5 VAC 50 Hz Burst Complies be that of a typical 2005 2 kV 5 50 ns 5 commercial or hospital kHz environment IEC 61000 4 6 AC 230 VAC 50 Complies 2003 A1 2004 A2 Hz 3 Vrms 2006 ditto V2 User Manual English V2 3 page 46 of 53 Voltage dips short lt 95 reduction for interruptions and Ye cycle voltage variations June 18 2013 on power supply 60 reduction for input lines 5 cycles IEC 61000 4 11 30 reduction for 2004 25 cycles 95 reduction for 5 seconds Power frequency 50 60Hz magnetic field IE
9. 2 3 page 27 of 53 WIFI Update The following process goes over the steps needed to update ditto V2 with system updates and adding new content via WIFI Wi Fi updating ditto V2 is the recommended method updating but if Wi Fi is not available then ditto V2 can be updated by a file update Step 01 Make sure that ditto V2 is placed correctly into is charging cradle It is recommended that ditto V2 is charging the whole time that an update is performed O ditto V2 User Manual English V2 3 page 28 of 53 Step 02 On the ditto V2 go to the Settings update page This page shows what version of the system the ditto V2 is running the serial number for the ditto V2 and the update button itself a P yell DA y m ar p 7 ll Controls Serial Number DIT 0000012 x Up ate dE mamm Language Step 03 Press the Update icon to go to the update page This page will display all the options for updating the Ditto If you haven t setup the Wi Fi Connection for the device then the Wi Fi Update button will be grayed out ditto P ye s 7 2 Updater V1 00 att oes eeheeteereereetaetaentes WiFi Setup Connect Ditto to a WiFi network WiFi Update Update Ditto via WiFi Not connected to Wifi Network Please go to Wifi Setup 2 File Update Update Ditto via an update file For help please refer to the ma
10. C 61000 4 8 2009 ditto V2 User Manual English V2 3 Complies Complies Complies Complies Complies Mains power quality should be that of a typical commercial or hospital environment If the user of the ditto V2 requires continued charging operation during power mains interruptions it is recommended that ditto V2 be charged from an uninterruptible power supply Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial or hospital environment page 47 of 53 fem Certificate of Compliance Applicant Diversionary Therapy Technolories EUT ditto V2 Address Level 11 39 Sherwoord Road Serial 1234 Toowong QLD 4066 Australia Project 14298 1030 The ditto V2 by Diversionary Therapy Technologies was tested wilizime the following documents and found to be m compliance with the required criteria on the mdicated test date IEC 60601 1 2 2009 CISPR 11 2009 Ail 2010 Group 1 AC Mains Terminal Conducted Emissions June 13 2013 Class B 230 VAC 50 Hz j _ Group 1 AC Mains Radiated Emissions July 3 2013 Class B 30 MHz to 1 GHz Y IEC 61000 3 2 2009 AC Power Harmonics June 18 2013 IEC 61000 3 3 2008 AC Power Flicker June 18 2013 Air Discharge amp kv IEC 51000 4 2 2008 Contact Discharge 6 kV June 20 2013 230 VAC S0 Hz amp 5 VDC June 17 2013 amp IEC 61000 4 3 2010 Criterion A i criterion a 80 MHz to 2 5 G
11. EED TO BE EXPLAINED BY AN ADULT AND SUPERVISION IS REQUIRED TO ENSURE THE CORRECT USE OF THE ditto V2 AS EXPLAINED IN THIS BOOKLET FAILING TO DO SO MAY CAUSE HARM OR INJURY ADULT SUPERVISION It is recommended ditto V2 be used under the direction of medical clinical staff and with competent adult supervision to prevent misuse Users must remain in a stable position and not be allowed to stand when using ditto V2 HEADPHONES An adult should check to ensure that the headphone volume is within a safe range before providing the child with the headphones Loud volume may damage the child s hearing MOTION SICKNESS Those who suffer from motion sickness may feel nauseous or dizzy while using ditto V2 If these symptoms are felt the user should cease playing with ditto V2 and rest Do not drive or engage in activity that requires similar demands until recovered from these symptoms INJURIES FROM EXCESSIVE USE Repetitive stress or motion injuries such as tendonitis carpal tunnel syndrome skin irritation or eyestrain may occur from excessive use of ditto V2 It is recommended that patients use of ditto V2 be monitored closely If any discomfort is experienced in hands arms wrists or eyes as a result of using ditto V2 discontinue use and consult a doctor ditto V2 User Manual English V2 3 page 13 of 53 Instructions for Use The following section outlines the instructions for safe operation of the ditto
12. HZ 3 V m June 19 2013 IEC 61000 4 4 2012 Criterion A AC 230 VAC 50 Hz 2 kV 5 50 ns 5 kHz June 18 2013 l AC Power 230 VAC S0 Hz Burst IEC 61000 4 5 2005 Criterion A June 18 2013 criterion a 2 kv 5 50 ns 5 kHz IEC 61000 4 6 2003 A1 2004 A2 2006 AC 230 VAC 50 Hz 3 Vrms June 19 2013 IEC 61000 4 8 2009 June 19 2013 lt 95 reduction for 2 cyche Criterion A Voltage Dips 60 reduction for 5 cycles 30 reduction for 25 cycles June 18 2013 ea Voltage Short 35 reduction for 5 Interruptions seconds Pox Dust Test May 23 2013 Px Water immersion Test May 28 2013 IEC 60601 1 1 2012 Drop Test May 23 2013 Mote The ditho VZ was tested in a docking station for all tests listed above lt was also tested as a standalone device for to the same standards for radiated emissions electrostatic discharge radiated immunity and radiated magnetic field on the same dates with the zame results I Robert McCollough for Professional Testing EMI Inc beme famubar with the electromagnetic compatibility and environmental testing miles and procedures have reviewed the test setup measured data and this report I believe them to be true and accurate Cater ECM aryLag a Ti Robert McCollough Director of Testing Services NWLAF akka Ja 2 2000s 0 EC 61000 4 11 2004 A 5 3 This report has been reviewed and accepted by Diversionary Therapy Technologies The undersigned is respomsible for
13. Manual English V2 3 page 4 of 53 The manufacturer of the device does not give any warranty nor accept any liability in relation to performance or non performance of the ditto V2 device and its accessories except to the extent if any required by law and as set out above Without limitation to your rights under the Australian Consumer Law you acknowledge that a The manufacturer has not made any representations or warranties in relation to the ditto V2 device and its accessories b Itis your responsibility to satisfy yourself in relation to the price quality or otherwise of the ditto V2 device and its accessories prior to delivery by the distributor and c The manufacturer shall not be liable for an loss or damage to the products or any loss or damages caused directly or indirectly in relation to the ditto V2 device and its accessories All limitations of liability stated in this document shall apply for the benefit of the employees and agents of the manufacturer to the same extent as they apply for the benefit of the manufacturer against you or anyone claiming through or under you ditto V2 User Manual English V2 3 page 5 of 53 ditto V2 System Part The ditto V2 system DIT 102 106 ls comprised of STANDARD COMPONENTS ditto V2 Portable Console DIT 102 ditto V2 Waterproof Headphones DIT A002 005 WP ditto V2 Headphone Adaptor DIT 102 105 ditto V2 Charging Cradle including power DIT 106 supp
14. attery charge With the ditto V2 in the cradle on charge the icon will change as shown here When the ditto V2 is in use and the battery isn t being charge the icon will appear as SO When the ditto V2 is low on battery the icon will change to red as shown Please refer to the Charging section in this instruction manual for instructions on how to correctly charge the unit ditto V2 User Manual English V2 3 Charging Full page 15 of 53 Note The ditto V2 system is a diversionary therapy tool If the ditto V2 g battery runs out during a session the user will lose the support of the distraction device which may cause an increase in anxiety To ensure this does not occur the ditto V2 Portable Console should be fully charged Do not supply it to a child for a procedure which will last longer than the remaining battery capacity of the unit If additional charging is required please consult the Charging Section in the manual on how to correctly charge the unit h WARNING Do Not attempt to Use ditto V2 while Charging The ditto V2 Portable Console cannot be used when connected to the Charge Cradle ditto V2 User Manual English V2 3 page 16 of 53 In Use When the ditto V2 has been turned on the first thing that you will see will be the Boot Screen This screen will be an indicator that you have successfully turned the device on Following this screen there will be a short
15. being controlled around a track maze or course by the child The child must tip and turn the ditto V2 to guide the moving object where he she wants it to go There are various obstacles to avoid and coins or treats to collect along the way The game can be paused at any time by pressing the pause button located in the bottom left hand corner of the screen Pressing the play button located in the same spot in the pause menu will continue the story playing from where it was paused Please refer to the Diversionary Therapy Technologies website for the full list of games for ditto V2 www dit net au ditto V2 User Manual English V2 3 page 53 of 53
16. ble to select the items in whatever sequence they choose until all items are found confirmed by a tick appearing in the white circle of the corresponding item at the bottom of the screen If a hint is needed to find an item the child can touch the circle with the question mark on the lower right hand side of the screen and red arrows will appear above the hidden interactive items within the scene A fun animation follows each interactive scene allowing the child to progress through the program at their own pace The story can be paused at any time by pressing the pause buiton located in the bottom left hand corner of the screen Pressing the play button located in the same spot in the pause menu will continue the story playing from where it was paused Please refer to the Diversionary Therapy Technologies website for the full list of look and find Stories for ditto V2 www dit net au ditto V2 User Manual English V2 3 page 52 of 53 Games Games Green Games Tab with a white puzzle piece icon Game ditto V2 programs are designed for use by children aged between 3 and 8 years in the waiting room of a hospital ward operating room or clinic They are fun interactive 3D games and require the child to tip and turn the ditto V2 Portable Console in order to progress through the game Games are suitable for short procedures 5 15 minutes in duration Games involve a moveable object on the screen a ball sled or Dipzee
17. ctric shock ditto V2 User Manual English V2 3 page 11 of 53 WARNING Internal Servicing There are no user serviceable parts in the ditto V2 device Do not attempt to access the internal components of the ditto V2 system Repairs and internal servicing must only be performed by an authorised repairer or the manufacturer WARNING Materials Irritation The ditto V2 device exterior is made of plastic and silicon Persons with allergies to these materials should avoid use If irritation occurs discontinue use of ditto V2 and consult your doctor or clinician WARNING Throwing or Dropping Device The ditto V2 must not be thrown or dropped Throwing or dropping the device is a hazard to others and may damage the sealing of the unit If thrown or dropped the device must be returned to the manufacturer or authorized distributor for inspection WARNING Choking Hazard The ditto V2 system has been designed for children older than 3 years of age Some of the accessories contain small parts and may be considered a choking hazard for children less than 3 years of age Note The above are general warnings about the correct use of the ditto V2 system Specific warnings are contained throughout the user manual ditto V2 User Manual English V2 3 page 12 of 53 Health and Safety PLEASE READ THE HEALTH AND SAFETY INSTRUCTIONS BEFORE USE AS THE PRODUCT IS INTENDED FOR USE BY YOUNG CHILDREN THESE INSTRUCTIONS N
18. distributor Periodic Servicing It is recommended your ditto V2 Portable Console and associated components are serviced annually to check the condition of the waterproofing seals and battery Return to the manufacturer or authorised distributor annually for service in its original packaging If Dropped If the ditto V2 Portable Console is dropped it should be returned to the manufacturer or authorised repairer to check the integrity of the sealing Note Your ditto V2 Portable Console contains no user serviceable g parts Opening the device will damage the waterproof seal ditto V2 User Manual English V2 3 page 42 of 53 On Screen Warnings The ditto V2 system has been designed with particular attention to the needs of the children and medical staff for which the device is intended To minimise the potential for accidental misuse of the product the following on screen warnings have been included as part of the software en Note These on screen warnings do not supersede any other warning a contained within this manual Charge Warning At any stage of operation if the ditto V2 Portable Console battery has a low charge the following on screen warning appears 7 Low battery Please connect to charger When this warning screen appears the ditto V2 Portable Console should be either turned OFF or placed back onto the cradle to be charged If no action is taken by the user this warning
19. ensuring that the ditto V2 will conte to comply with the applicable ndes ditto V2 User Manual English V2 3 page 48 of 53 SYMBOLS USED ON THE ditto V2 PORTABLE CONSOLE gt m AG PEO OOP eH ro fe l jaa Warning symbol this product can prove dangerous Only operate the device as described in the Instruction Manual Not for Children under 3 years of Age symbol The ditto V2 Portable Console has small parts and these may present a choking hazard for children between the ages of 0 and 3 Do Not Submerse symbol never put the ditto V2 Portable Console near liquids or a wet environment while connected to a power supply Note symbol this symbol signifies important user information which should be read and understood before operating the ditto V2 Portable Console Battery Indication symbol this symbol indicates that the light below relates to battery power charge and capacity Kensington Lock symbol this icon indicates that this device is compatible with Kensington products Items so marked can be secured by inserting and locking Kensington security products into the Kensington Security Slot which will be near this symbol Power On Off symbol this icon relates to the button on which it is printed Pressing this button will turn the ditto V2 Portable Console on and off USB Connection symbol this indicates that the port below can accommodate flash drives for
20. f 53 WARNING User Supplied Headphones DTT will not accept any responsibility relating to the use of user supplied headphones Users use their own headphones at their own risk WARNING Headphones Due to the importance of setting correct volume and ensuring only waterproof headphones are used in wet environments it is recommended that headphones are inserted and volume adjusted by a competent adult before use by a child Warning Ensure that the child is aware that using the headphones at high volumes may cause hearing damage Prevent the use of headphones with loud volumes for extended periods If the child experiences discomfort from using the headphones discontinue their use ditto V2 User Manual English V2 3 page 22 of 53 Activity Selection Screen Selecting Content Content on the device can be selected by pressing on the screen of the ditto V2 Portable Console By pressing on the desired button the content will become active The connected headphone and lead then need to be connected to the ditto V2 Portable Console as shown ditto Waterproof Headphone Connection a ll User Supplied Headphone Connection 4 P NOTE Not waterproof Note Adults should ensure that a safe and comfortable volume has been selected before presenting the ditto V2 Portable Console to the child The volume can be adjusted before each piece of content begins by using the Pre Play Screen ditto
21. ietary charging and data transfer connection The ditto V2 Portable Console is also waterproof allowing it to be used in a bath or tub during a medical procedure ditto V2 User Manual English V2 3 page 8 of 53 Figure 2 Headphones amp Headphone Connection O Note Use only DTT supplied accessories to prevent injury or damage ey to ditto to Headphones to ditto Portable Console Portable Console ate wets na gt Headphone Connection Lead for user supplied headphones ditto Waterproof Headphones Part DIT 102 105 Part ADIT ADD2 004 ditio ditto Waterproof Headphone Connection G User Supplied Headphone l Connection 4 C d NOTE Not waterproof The ditto V2 system comes with one set of ditto V2 Waterproof Headphones which connect directly to the ditto V2 and one set of Standard Headphones which connect via the headphone connection lead WARNING ditto V2 accessories contains magnets AN The waterproof headphones and waterproof adaptor contain N50 magnets with a magnetic strength of 2 9 Kilogauss Parts DIT A002 004 DIT 102 105 WARNING User Supplied Waterproof Headphones Headphones other than those supplied with ditto V2 can be used with the device Most standard headphones are not waterproof Using non waterproof headphones could cause damage to the device or injury to the user ditto V2 User Manual English V2 3 page 9 of 53 F
22. igure 3 ditto V2 Charging and Data Upload Cradle O Note Use only DTT supplied accessories to prevent injury or damage gt Rie l The ditto V2 charging Cradle has the following features e Recharging and Data Connector USB Connector Power cord Kensington Lock for secure locking Headphone holder tray Figure 4 ditto V2 Custom Programs and Content O Note Use only DTT supplied accessories to prevent injury or damage The ditto V2 Portable Console comes with custom programs content and licence for use pre loaded on the device or supplied by a ditto V2 representative or added through WiFi updating Content on your ditto V2 cannot be changed added copied or deleted without custom software supplied by DTT ditto V2 User Manual English V2 3 page 10 of 53 Intended Purpose of the ditto V2 system The ditto V2 system has been designed to relax and reduce anxiety and stress in relation to medical procedures including procedures which are performed in a bath or tub It has been designed specifically for children aged between 3 10 years of age Ditto V2 should not be considered a replacement for any other stress relief therapy Further it has been designed to be used within a clinical environment under the direction of medical hospital or clinical staff Warnings A WARNING ditto V2 accessories contains magnets The waterproof headphones and waterproof adap
23. le should be charged before initial use and at regular intervals Plug the Power Cord of the Charging Cradle into a readily accessible approved AC outlet and switch ON Place the ditto V2 Portable Console into the Cradle The charge connector on the Cradle will engage with the connection on the bottom edge of the ditto V2 The light at the bottom of the cradle indicates that the device is on the cradle and charging has begun Note Ensure a readily available socket outlet is used Note Be careful not to place the ditto V2 Portable Console where it can be bumped or where someone is likely to trip over the power cord ditto V2 User Manual English V2 3 page 26 of 53 The light on the ditto V2 cradle will flash yellow to indicate that the device is charging Leave the ditto V2 Portable Console charging until the power indicator light turns solid green This indicates that the unit has been fully charged Remove the ditto V2 Portable Console from the Charging Cradle by sliding it upwards to free it from the cradle The cradle can now be disconnected from power by switching off the socket outlet and removing the plug from the socket Charging Modes ditto console not in charging cradle O Power supplied to cradle Solid green LED ditto console sitting in charging cradle ditto console charging Flashing yellow LED ditto console fully charged Solid green LED ditto V2 User Manual English V
24. ly ditto V2 Back plates ditto V2 USB Cable AA Note Use only DTT supplied accessories to prevent injury or damage These components are illustrated next in this user manual with a general description of each item ditto V2 User Manual English V2 3 page 6 of 53 ditto V2 Components Figure 1 ditto V2 Portable Console Front View Charging and Data Port Side View Back View Back Plate removed Removable Back Plate Options Handle Flat ditto V2 User Manual English V2 3 page 7 of 53 The ditto V2 Portable Console Figure 1 is the core of the ditto V2 system This component is provided to the child during a medical procedure to allow them to explore 3D virtual content which is stored on the device by physically rotating and manipulating the device As illustrated in Figure 1 the ditto V2 Portable Console has the following features Power Button to turn the device on or off Touch Screen for content selection navigation and interaction 2 ditto V2 Waterproof Headphone connections Headphone Interface Cable to allow for connection of ditto V2 waterproof headphones Kensington Security Slot to securely connect the unit using a Kensington lock and cable not supplied 1 Backing Plate that adds a handle to the ditto V2 1 Backing Plate to allow tilt function for one handed use 1 Backing Plate for standard use All protection domes are easily removable for cleaning Propr
25. ng in the cradle ditto V2 User Manual English V2 3 page 33 of 53 Step 02 On the ditto V2 go to the Settings update page This page shows what version of the system the ditto V2 is running the serial number for the ditto V2 and the update button itself Serial Number DIT 0000012 SS Clt Language Step 03 Press the Update icon to go to the update page This page will display all the options for updating the Ditto an es 2 if re za o ae E b ahd y x Pata 3 3 s A 55 Updater V1 00 WiFi Setup Connect Ditto to a WiFi network Vo WiFi Update Update Ditto via WiFi Not connected to Wifi Network Please go to Wifi Setup 2 File Update Update Ditto via an update file For help please refer to the manual or accompanied training content located in help section of the Ditto menu or contact a OTT representative Oo ditto V2 User Manual English V2 3 page 34 of 53 Step 04 On the PC or Mac you will now see the ditto as a drive called Ditto Once connected the Ditto drive will have nothing on it Copy the file you have received from DTT and paste it onto the Ditto drive Once done the drive will look like the image below What the ditto drive looks like on a PC Windows 4 Faenrrtes E Dettep OFT OO000L2 update b Dewr ced 1 Recent Pisces a Libreen 3 Documents a Music b Paires E dec W Comcu
26. ntains a 110 240V power supply and is NOT waterproof Never immerse any part of the ditto V2 Charging Cradle WARNING Charge only with supplied Charging Cradle The ditto V2 Portable Console must only be recharged using the supplied Charging Cradle Figure 4 Connecting any other power supply to the ditto V2 Portable Console may cause serious harm or injury and damage the unit WARNING Ensure the ditto V2 Portable Console is Dry before Charging Before charging the ditto V2 Portable Console with the Charging Cradle ensure all components Figure 1 are completely dry and not in close proximity to a wet environment Failure to do so may result in electric shock WARNING Do not dispose of the ditto V2 Portable Console Do not throw away or dispose of your ditto V2 Portable Console or any of its component accessories Return to the manufacturer or authorized distributor for correct disposal WARNING Battery Leakage If battery leakage occurs due to damage misuse or other reasons do not touch or come into contact with the leak Battery leakage can cause damage to skin eyes and mouth If hands or skin have come into contact with the leakage wash immediately with running water and seek immediate medical attention If your device is leaking immediately return it to the manufacturer or authorized distributor for repair ditto V2 User Manual English V2 3 page 25 of 53 The ditto V2 Portable Conso
27. nual or accompanied training content located in help section of the Ditto menu or contact a OTT representative Oo ditto V2 User Manual English V2 3 page 29 of 53 Step 04 Press Wi Fi Setup to connect the ditto V2 to Wi Fi Hotspot From this page you can select a hotpot to connect to by pressing on the desired hotspot ditto Doo D Pree Connect to a Wifi Network Po rete at a ae eee eee ee AAAA H V University s Research Team Wireless qj o 1 Happy Valley Hospital Public Hotspot ill o 1 Hospital Wifi 01 wie Tech Department s Wifi Hotspot p l a Q Note if you don t see the Wi Fi hotspot that you want to connect to you can use the arrows to look through the list of available hotspots or press the bottom right hand side button to manually setup a Wi Fi connection Hidden WiFi Network Network SSID Type of Security is Ce Cees ditto V2 User Manual English V2 3 page 30 of 53 Step 05 Once you have selected your Hotspot you will be asked for a password The password will be provided by the owner of the Wi Fi hotspot Connect to WiFi Network x Happy Valley Hospital Public Hotspot Password Step 06 With the password correctly entered you will return the Connect to a Wifi Network screen where you will see your successful connection to a Wi Fi hotspot highlighted in green _ ditto Ps haham a Connect to a Wifi Networ T Happ
28. ontains an explanation of all symbols used and highlights potential warnings which should be considered before using this product Please read this user manual in its entirety before use This manual includes special terms and icons to alert you to specific and important information Warnings alert you to possible injury e Notes is an informative piece of information As the owner of this device you have the sole responsibility and liability for any injury to persons or damage to property resulting from e Any operation or use of ditto V2 which does not accord with the instructions supplied and e Any unauthorised maintenance performed The ditto V2 device and its accessories come with guarantees that cannot be excluded under the Australian Consumers Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and a failure does not amount to a major failure Goods will not be of acceptable quality if such goods a are not fit for all the purposes for which goods of that kind are commonly supplied b are not acceptable in appearance and finish c have defects d are unsafe or e are not durable If you consider that the goods are not of an acceptable quality you should contact your Supplier as soon as possible ditto V2 User
29. py Technologies website for the full list of Procedural Preparation content www dit net au ditto V2 User Manual English V2 3 page 51 of 53 Stories Stories Yellow Stories Tab with story book icon Story ditto V2 programs are designed to use by children aged between 3 and 8 years in the waiting room of a hospital ward operating room or clinic They are fun interactive 3D stories that require the child to top and turn the ditto V2 Portable Console in order to navigate throughout the content Stories may last up to 30 minutes depending on how quickly each individual child takes to navigate through the scenes Each story revolves around a central character which has a mission to complete The first animation sets the scene so the child knows what he she is trying to achieve throughout the course of the story Animations are always shown with a white border and at this stage during the program there is no interaction or touch screen feedback required Once the animation is complete the program progresses to an interactive scene where the child is asked to find a selection of items prompted in the audible dialogue and visible at the bottom of the screen in colored circles within the scene to help the story continue Interactive scenes do not have a white border and the child can tip and turn the console to view the entire 360 degrees of the scene and explore the surroundings Once the child has found the items they are a
30. screen will remain until the battery is completely discharged and the unit automatically powers down If this occurs the unit cannot be turned back on until it is sufficiently charged ditto V2 User Manual English V2 3 page 43 of 53 Troubleshooting Condition Possible Problem Action On screen warning Refer to manual for explanation and action Nothing appears on screen Battery completely Recharge battery of ditto V2 Portable discharged Console Device not turned on Turn on by pressing Power Button Screen or software Return to manufacturer or malfunction authorized distributor for Device does not respond to Software malfunction Restart ditto V2 Portable inputs Touch and or tilt Console by holding Power Button for 4 seconds to turn off Then press Power Button for 1 second to reboot If problem persists return to manufacturer or authorized distributor for repair ae malfunction authorised distributor No volume on headphones Headphones not inserted Remove and re insert properly Headphone Connection Lead and Headphones If problem persists return to manufacturer or authorized distributor for repair Recharging not started Charge Cradle not Ensure main power is when ditto V2 is placed connected to active power turned on amp power cable is on Charging Cradle socket securely connected ditto V2 not engaged on Check that the ditto V2 Charging Cradle correctly has engaged fully on the connector on
31. tart the ditto and the system update will be complete any further file updates can now be applied ditto V2 User Manual English V2 3 page 39 of 53 Cleaning and Maintenance Warning Do Not Sterilise Do not put the ditto V2 Portable Console or any of its accessories in a sterilizing machine autoclave or ultrasonic machine Warning Do Not Clean while Power is ON Do not initiate any cleaning steps while the ditto V2 Personal Console is ON or charging Cleaning should only be done while the device is turned OFF and removed from the Charging Cradle Warning Do Not Submerge ditto V2 Charging Cradle Do not submerge the ditto V2 Charge Cradle Wipe clean as necessary with a cloth dampened with soapy water or alcohol wipe ditto V2 User Manual English V2 3 page 40 of 53 Cleaning Cleaning of the ditto V2 must be performed before its first use and AFTER EVERY PATIENT This clean is performed if the ditto V2 Portable Console has been in use while submerged in water with a patient i e in the bath This routine clean must be performed AFTER EVERY PATIENT if the ditto V2 Portable Console has been submerged in a bath or tub Please follow the steps outlined below 1 Wash the ditto V2 Portable Console Waterproof headphones and waterproof headphone adapter with liquid detergent mixed with water Make sure all surfaces are clean and then dry thoroughly 2 Wipe down all external surfaces of the dit
32. ter By Lorel Oink C ee Uitte A reacia Copy update file from your computer CTRL C and paste the update file to the ditto drive CTRL V Making sure only one ditto update file is on the drive at a time ditto V2 User Manual English V2 3 page 35 of 53 What the ditto drive looks like on a MAC FAVORITES Namea Date Modified Size Kind All My Files DIT 0000012_update Today 11 17 AM 4 5 MB Unix E le File AirDrop JA Applications a Desktop M Documents 4 Downloads i Movies JJ Music Pictures SHARED DEVICES Remote Disc Copy the update file from your computer Command C and paste the update file to the ditto drive Command V Making sure only one ditto update file is on the drive at a time ditto V2 User Manual English V2 3 page 36 of 53 Step 05 Now that the new update file is on the ditto V2 the ditto V2 needs to be disconnected from the PC or MAC safely For PC Windows Right click on the ditto drive and click the eject option Lal dill Computer Dato diy Orgenae Share with aw Favertes Desktop ip Dewrtceds 1 Rerent Places sa Lbs E Derument ig Workbench S Totoni Open as Portable Device fomne iea tw 1 The location of the drive and where you right click to bring up the menu 2 Where you will find the eject button ditto V2 User Manual English V2 3 page 37 of 53 MAC Click on the eject button next to the di
33. the charging cradle Internal problem with ditto Return to manufacturer or V2 or Charging Cradle authorized distributor for repair ditto V2 User Manual English V2 3 page 44 of 53 Technical Description PRODUCT CLASSIFICATION Medical Device Directive Europe Type of protection against electric shock Degree of protection against electric shock Degree of protection against ingress Mode of operation Application in flammable environment WEIGHTS amp DIMENSIONS Packaged Dimensions Packaged Weight Dimensions ditto V2 Portable Console Dimensions ditto V2 Charging Cradle Weight ditto V2 Portable Console Weight ditto V2 Charging Cradle OPERATING CONDITIONS Power Recharging Temperature Max Allowable operating temperature Humidity Operating time Full Charge Operating time Red recharge Class Class Type B IP67 Note ditto V2 device waterproof headphone adapter and waterproof headphones ONLY Cradle is NOT waterproof Continuous Equipment is NOT suitable for use in the presence of a flammable anesthetic mixture 410 x 360 x 80mm approx 2 5 kg approx 27 5 X 255 x 65 mm approx 325 x 170 x 120 mm approx 1 0kg approx 0 75kg approx 100 240V AC 50 60Hz mains supply 0 40 C 82 100 F 40 C ditto V2 device is rated IP67 Waterproof ditto V2 cradle 10 90 non condensing 2 5 hours approx 15 minutes approx Magnets
34. the purpose of data download to the ditto V2 CE symbol European product compliance mark This symbol indicates that a product conforms to the relevant European health safety and environmental quality standards Type B Applied Part IP67 symbol Waterproofing grade The ditto V2 Portable Console is waterproof when fully submersed in water up to 1 metre in depth Li ion Battery a Lithium ion battery is used in this device It should be disposed of accordingly ditto V2 User Manual English V2 3 page 49 of 53 Appendices Appendix I Content Instructions This appendix contains information relating to the use of the different program titles available on your ditto V2 Portable Console Each page relates to Procedural Preparation Stories or Games It lists the available programs describes the objective how to complete the game and gives general instructions on use ditto V2 User Manual English V2 3 page 50 of 53 Procedural Preparation Procedural Preparation Red Hospital Tab with a white cross icon Procedural Preparation ditto V2 programs are designed for use by children aged between 3 and 8 years in the waiting room of a hospital ward operating room or clinic They are educational interactive 3D animations and require the child to find specific items in order for the story to continue When first commencing a character speaks to the child and tells him her why he she is
35. to V2 Portable Console waterproof headphones and headphone adapter with an alcohol wipe Allow all components to dry thoroughly If the ditto V2 Portable Console has been use in the bath or tub the inside of the back plate must be cleaned also Note This step is not necessary if the ditto V2 Portable Console has not a been submerged UNLESS food bodily fluids or other contaminants have entered the rear dome 3 To remove the Protection Dome turn the ditto V2 Portable Console so that the screen is facing down or resting on a hand lap or a soft surface 4 Place one hand on the back dome and twist anti clock wise 5 Pull the dome away from the ditto V2 6 Replace the rear protection dome reversing the process Place the dome into the slots on the back and twist it clockwise until is locks into place When the ditto V2 Portable Console has been fully charged and clean it is ready for use or storage ditto V2 User Manual English V2 3 page 41 of 53 Servicing Biomedical and Electronic Test and Tag It is recommended that the device be bio medically and electronically tested and tagged by the individual hospital prior to use in patient areas Routine Inspection Before Each Use Inspect the device and accessories for damage before each use Any damage may have affected the sealing of the device resulting in failure if submerged Damaged devices should be returned to the manufacturer or authorized
36. tor contain N50 magnets with a magnetic strength of 2 9 Kilogauss Parts DIT A002 004 DIT 102 105 Warning Medical Electrical Equipment requires special precautions regarding EMC Only use the ditto V2 System in accordance with information provided in this instruction manual Only use original accessories supplied or genuine replacement parts from the manufacturer Failure to do so may result in increase emissions or decreased immunity of the system Do not use adjacent to or stacked with other equipment Warning Do not Immerse the ditto V2 Portable Console when connected to Charging Cradle Only the ditto V2 Portable Console and supplied Headphones Figure 4 are waterproof and can be immersed in water Never immerse the ditto V2 whilst connected to the charging cradle Never immerse any part of the charging cradle WARNING Charge only with supplied Charging Cradle The ditto V2 Portable Console must only be recharged using the supplied Charging Cradle Figure 3 Connecting any other power supply to the ditto V2 Portable Console may cause serious harm or injury and damage the unit WARNING Ensure the ditto V2 Portable Console is Dry before Charging Before charging the ditto V2 Portable Console with the supplied Power Supply and Connector or Charging Cradle ensure all components Figure 1 are completely dry and not in close proximity to a wet environment or water Failure to do so may result in ele
37. tto drive Ditto o CeDo e FAVORITES m Date Modified ia Size Kind DIT 0000012_update Today 11 17 AM 4 5 MB Unix E le File E All My Files AirDrop A Applications 2 Desktop E Documents Downloads ar Movies J Music Pictures SHARED DEVICES Remote Disc Ditto ditto V2 User Manual English V2 3 page 38 of 53 Step 06 Now that you have the new update file on the ditto V2 and its disconnected from the PC MAC Press the File Update button on the ditto V2 as shown in step 3 The update will install to the device You will see a load bar appear and all available content cards being displayed as they are installed Once this Process is completed you can return to the main menu Updating via update file Step 7 If you have been given several update files repeat these steps for each of these update files Previous update files will automatically be deleted by ditto from its drive upon successful installation If you want to retry installation by trying to copy an update file again you can safely delete any files including previous update file from the ditto drive Note If you are only doing a system update and not a content update installation when you return to the main menu you will see a pop up message that will read This program will now close for a base system update Please restart after installation is finished and then run the update program again Res
38. y Valley Hospital Public Hotspot il o Hospital Wifi 01 aill o i Tech Department s Wifl Hotspot ill g ditto V2 User Manual English V2 3 page 31 of 53 Step 07 With a Wi Fi signal connected press the back button located at the bottom left of the screen to return to the main update page and the Wifi Update button will now be active Updater V1 a e WiFi Setup Connect Ditto to a WiFi network WiFi Update Update Ditto via WiFi Successfully connected to a WiFi network File Update Update Ditto via an update file For help please refer to the manual or accompanied training content located m help section of the Detto menu or contact a OTT representative Step 08 Press the WiFi Update and the update process will begin This may take a will based on the size of the update once finished you will be prompted to return to the main menu Updating via WiFi ditto V2 User Manual English V2 3 page 32 of 53 File Updating ditto The following process goes over the steps needed to update ditto V2 with system updates and adding new content When adding new content to the ditto V2 a DTT representative will provide an update file with the new content This file will be received from either a USB stick or an internet link for download Step 01 Connect ditto V2 cradle to a PC or MAC using the provided USB cable Place the ditto V2 into the cradle and make sure that the ditto V2 is chargi
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