DVC Recording Service User Manual
Contents
1. DVC Recording Service User Manual Revision 4 Date 14 Sep 2015 15 33 COoOMmmbox com au Table of Contents 2 1 2 2 3 1 3 2 3 3 3 4 3 5 5 1 5 2 5 3 5 4 5 5 6 1 6 2 6 2 6 3 6 4 6 4 Introduction Logging In Locating the DVC Recording Service Logging In Pages Toolbar and Navigation Pages Toolbar Navigation Logging Out Browser Buttons Getting the Best Experience on the iPhone and iPad Running DVC Recording Service as a Web Application Featured Page Most Recent Browse By Channel Browse By Genre Browse By Time Browse Schedule Recording Schedule Page EPG Colours Media Information Popup Submit Recording Request Button Filtering Searching Search Text Recordings Page Media Information Popup Oo N DD OG o1 11 11 12 12 12 12 13 13 14 14 15 17 17 18 18 FAA 7 2 7 3 7 4 7 4 1 7 4 2 7 4 3 Add To Library Download Button View Styles Filtering Searching Search Text Search for Media ID s Search Field Filtering Index 19 20 20 23 23 23 23 25 DVC 1 Introduction The DVC Recording Service is a subscription service offered by CommBox providing the following features Digital TV and Foxtel Recordings covering the last 90 days Older recordings on request All recordings have the copyright added and adverts removed Website allowing you to browse recordings and see the upcoming recording schedule request d2. The DVC Recording Service website was designed to work an all devices and screen sizes To enhance the experience further on the Apple iPhone and iPad the website can be run as a dedicated Web Application A Web Application launches from an icon on the home screen and uses the entire screen without the browser s normal address and navigation bars This is particularly important on the iPhone where screen space is limited but also a much better experience on the iPad 4 1 Running DVC Recording Service as a Web Application To run as a Web Application simply add a short cut to the DVC Recording Service on your home scree by following the steps below 1 Open Safari and browse to http recording commbox com au 2 Click the Action button Square with arrow pointing out at the bottom middle of the screen on the iPhone or to the left of the address bar on the iPad 3 Click Add to Home Screen 4 Click Add at the top 5 Launch from the CommBox home screen icon that was just created CommBox Pty Ltd www commbox com au 9 61 2 9975 6001 10 eooe Telstra 4G 252 pm 7 2 recording commbox com au Share netanthy with peapte neartry If they Go not appear automaticaly ask them to apen Control Certe and tum on ArDrop Mor Facebook Password y v Vesa CommBox Pty Ltd www commbox com au 61 2 9975 6001 ore Toista F S47 pm Cancel Add to Home DVC Recording Service comm An icon will be added
3. If you search and filter at the same time the search will only look at the filtered content list To perform a search click the search button al in the tool bar at the top Then type in your search text You can dismiss the search bar by clicking away from it but this will not reset the search If the search button is blue E it indicates that there is an active search in place To cancel the search simply delete the search text either manually or using the X button at the right of the search field The search term is looked for in the title description sub title language county and aspect 6 4 1 Search Text Searches are not case sensitive You can enter multiple search words each separated by a space and all search words must be found for a match CommBox Pty Ltd www commbox com au 1 7 61 2 9975 6001 DVC 7 Recordings Page The Recordings Page is where you will find all of the content available for download which will typically include videos and study guides Without any filters or search applied this page shows the entire list of content To get to this page at any time use the menu button in the top right corner and select Recordings on the slide in menu To help you find specific content you can use the filter see page and search see page buttons in the tool bar at the top any select a view style see page that works best for you To get more information on a media item or to download it simply click it t
4. channel list is reduced by a search term any channels that are no longer visible in the list will still be selected if they already were By default all channels are un ticked which will show all content for all channels This allows you to filter the content using a date range Some browsers such as Chrome or on many mobile devices will show a popup date selector to help you when the date field is clicked For those that do not support the date selector enter the date in the format dd mm yyyy When both fields are empty there is no date filter applied You can enter a minimum and maximum duration in minutes to only show content with that duration range When no values are entered no duration filter is applied You can choose whether the content list shows videos and or study guides If you are specifically looking for study guides just tick the Study Guide option to remove all videos from the content list When none are ticked all types of media are shown This allows you to filter the content list on tags applied to the media files You may tick as many tags as you like At the time of writing you would use this feature specifically to only recordings that were listed in the Enhanced TV guide If no tags are ticked no tag filter is applied As with channels there is a search box at the top of the tag list to narrow down the choices This allows you to filter the content list on the genre of the content Note that a file may belo
5. it and cannot recover it please contact DVC support who can allow you to download the file again If the download is cancelled whilst in the queue or during download the button is enabled again and will state Add To Library once again Similarly if the download fails after three attempts the button will be enabled and state Add To Library allowing you to add it again If the download is repeatedly failing please contact DVC support to diagnose the problem Without DVC System Customers that do not have a DVC system will see a Download button When using a mobile device the button is disabled and states Use Desktop Browser To Download This is because you will unlikely be able to use the files after downloading to a mobile device The is the only limitation on mobile devices everything else is fully functional When clicked the browser will download two files CommBox Pty Ltd www commbox com au 1 9 61 2 9975 6001 DVC e The media file itself e An XML file containing all available meta data and other information about the file If you are using another media library system other than DVC how you get the file and the associated information into that system is your responsibility If the download is cancelled or fails you may click the download button again to re download 7 2 View Styles There are three view style to choose from with detail being the default Click the view button iii in the tool bar S
6. to your home screan 0 you can quickly access this website ps recoraing omn QWERTYUIOP ASDFGHJKL Mzxcocvsa nm OE um space DVC 5 Featured Page The Featured page is the landing page when you first login see page 5 Its purpose is to summarise what is new and give short cuts to the content you need To get to this page at any time use the menu button in the top right corner and select Featured on the slide in menu No SIM gt 846 am F 96 ME DVC Recording Service Dust Echoes Moon Man transcoded Browse By Channel ABC Television 3 ABC K SI DANEJ 24 Seven Network Nine Network 5 1 Most Recent The Most Recent section shows the 8 most recently added videos It will continuously scroll horizontally or you can click the arrow buttons to scroll manually Touch screen users can also swipe left to right to scroll through the videos You can click on a video to show the media info popup and can trigger a download from there See the Media Information Popup see page section on the Recordings Page see page 18 for more information CommBox Pty Ltd www commbox com au 1 1 61 2 9975 6001 DVC 5 2 Browse By Channel The Browse By Channel section lists all of the available TV channels Click on the network name to expand it and see the channels for that network By clicking on a channel logo you will jump to the Recordings Page see page 18 with a channel filter set for the channel you s
7. Enhanced TV guide content for Foxtel default e Enhanced TV Only show the entries listed in the Enhanced TV guide e Scheduled Recordings Only show what is currently scheduled to be recording Select any number of channels and the EPG listing will be reduced to only show the selected channels The channels list can be quite long so you can use the integrated search box at the top of the channel list to reduce the channel list and make it more manageable Note that when the channel list is reduced by a search term any channels that are no longer visible in the list will still be selected if they already were By default all channels are un ticked which will show all channels This allows you to filter the EPG listing to display only shows that match one of the selected genres Note that a show may belong to several different genres You may tick as many genres as you like As with channels there is a search box at the top of the genre list to narrow down the choices If no genres are ticked no genre filter is applied Note that Foxtel shows do not have genres so will not show when using this filter This allows you to filter the EPG listing by age rating such as C G or PG You may tick as many ratings as you like If no ratings are ticked no rating filter is applied CommBox Pty Ltd www commbox com au 61 2 9975 6001 DVC 6 4 Searching The search facility allow you to enter a text string to search through the EPG listing
8. at is not currently scheduled to record you will see a Submit Recording Request button at the bottom of the media information popup see page For shows that are scheduled to record the button will be disabled and red with the text Recording Scheduled When you submit a recording request an email is automatically sent on your behalf to the CommBox Recording Team They will then asses your request and make a decision whether to record it This will not happen instantly Note that in some cases where all tuners are in use it may not be possible to record the requested show Please do not request the same recording more than once Comm Box will endeavour to honour as many recording requests as possible but in cases where this is not possible you will receive an email to your designated contact address explaining that your request cannot be serviced Please be patient when making requests and refrain from requesting the same show multiple times If the show is not shown in red on the EPG 1 hour before the screening or by 4 30pm prior to an evening screening and you have not received an email on the matter please phone the CommBox Recording Team on the main office number Requests for weekend recordings must be submitted by 3pm on the Friday before CommBox Pty Ltd 1 4 www commbox com au 61 2 9975 6001 DVC 6 3 Filtering An EPG can be a little overwhelming so the filtering feature allows you to narrow down what is present
9. ed to suite your needs For example if you only want to see educational content you can show only the shows in the Enhanced TV guide This will only show channels with Enhanced TV content and only the time slots in the Enhanced TV guide removing all other clutter You can also use the filtering to choose which of the next 7 days to view Show the filter popup by clicking the filter button ol in the tool bar Dismiss the filter popup filters will remain by clicking away from the filter popup If the filter button is blue ol it indicates that there is an active filter in place To remove the filters click the filter button and then the Clear all filters button under Filter Options If you search and filter at the same time the search will only look at the filtered content list Filter Options Date Today Tomorrow e Saturday Sunday Monday Tuesday Wednesday Guides Channel Genre Rating lose Against The Odds 30 00 pm AEST CommBox Pty Ltd www commbox com au 1 5 61 2 9975 6001 Filter Filter Options Date Guides Channel Genre Rating 16 DVC Description Contains a Clear all filters button to reset all filters and show the full EPG Note that it does not clear any search terms that may be applied Chose the day of the week to show the EPG for You are offered today default and the following six days You can to from three guides to show e Full Guide All free to air and and
10. elected This will only show recordings from that specific channel You can modify or remove the filter to see more or less media See the Recordings Page see page 18 for more information on filters See page 5 3 Browse By Genre The Browse By Genre section lists a set of common genres By clicking on a genre you will jump to the Recordings Page see page 18 with a genre filter set for the channel you selected This will only show recordings from that specific genre You can modify or remove the filter to see more or less media See the Recordings Page see page 18 for more information on filters see page 5 4 Browse By Time The Browse By Time section allows you to jump to the Recordings Page see page 18 with a time based filter You have the choice of the last 3 or 7 days or all recordings These are just helpful starting points but you could easily see the last 5 days recordings for example by modifying the from date on the filter See the Recordings Page see page 18 for more information on filters see page 5 5 Browse Schedule The Browse Schedule section gives a few short cuts into the Recording Schedule Page see page 13 with various filter applied They allow you to see the full guide the Enhanced TV guide or just what is currectly scheduled to record You can modify or remove the filter to see more or less of the EPG See the Recording Schedule Page see page 13 for more information on filters see page CommB
11. list and make it more manageable Note that when the meta data list is reduced by a search term any meta data fields that are no longer visible in the list will still be selected if they already were If none are selected it will not search them unless all search filters have been cleared using the Clear all filters button above CommBox Pty Ltd 24 www commbox com au 61 2 9975 6001 Index A Adding To Your Dvc Library 18 Address 5 B Browse By Channel 11 Browse By Genre 1 1 Browse By Time 11 Browser Buttons 6 Browse Schedule 1 1 C Clearing Filters 18 Content 18 D Detail View 18 Downloading Media 18 E Epg 13 Epg Colours 13 F Featured 6 11 Filter 6 Filtering 13 18 Full Screen 9 CommBox Pty Ltd www commbox com au 61 2 9975 6001 DVC 25 G Grid View 18 Introduction 4 Ipad 9 Iphone 9 L Library 18 List View 18 Login 5 Logout 6 M Media 18 Media Id 18 Media Information Popup 13 18 Media Type 18 Menu 6 Meta Data 18 Mobile 9 Most Recent 11 N Navigation 6 P Pages 6 R Recordings 6 Recording Schedule 6 CommBox Pty Ltd 26 www commbox com au 61 2 9975 6001 DVC Recording Schedule Page 13 Recordings Page 18 S Search 6 Searching 13 18 Submitting A Recording Request 13 T Toolbar 6 V View 6 View Styles 18 W Web Address 5 Web Application 9 CommBox Pty Ltd www commbox com au 61 2 9975 6001 DVC 27
12. ll too large you could apply more filters such as genre or rating or use the search see page feature to find specific matches in the filtered listing Show the filter popup by clicking the filter button ol in the tool bar Dismiss the filter popup filters will remain by clicking away from the filter popup If the filter button is blue o it indicates that there is an active filter in place To remove the filters click the filter button and then the Clear all filters button under Filter Options If you search and filter at the same time the search will only look at the filtered content list Filter Options Sort f Date Duration Title Channel Date Duration MediaType Tags Genre Rating Filter Description Filter Contains a Clear all filters button to reset all filters and show the full content Options list Note that it does not clear any search terms that may be applied CommBox Pty Ltd www commbox com au 21 61 2 9975 6001 Filter Sort Channel Date Duration Media Type Tags Genre Rating 22 DVC Description Sort the list by date duration or title ascending or descending Select any number of channels and the content list will be reduced to only show content from the selected channels The channels list can be quite long so you can use the integrated search box at the top of the channel list to reduce the channel list and make it more manageable Note that when the
13. n also request recordings at the click of a button This page contains all of the recorded content and uses advanced filtering and searching to help you find exactly what you want Use this page to trigger downloads 3 2 Toolbar At the top of every page is a fixed toolbar with four simple buttons in the top right corner These are present on every screen but greyed out if not applicable Button DVC Recording Service o e S Name Description View Only used on the Recordings Page see page 18 Used to select from list grid and detail view See the Recordings Page see page 18 for details on the views CommBox Pty Ltd www commbox com au 61 2 9975 6001 Button Name Filter Search Menu DVC Description Used on the Recordings Page see page 18 and Recording Schedule Page see page 13 This applies a filter to the content in view allowing you to narrow it down to what you are interested in based on a range or pre defined criteria When the button is blue it indicates that you have an active filter and are not seeing the full library of content If you also have an active search text it will filter the results of the search See Recordings Page see page 18 and Recording Schedule Page see page 13 for details on setting up filters Used on the Recordings Page see page 18 and Recording Schedule Page see page 13 This allows you to search the content using a text based search When the button i
14. ng to several different genres You may tick as many genres as you like As with channels there is a search box at the top of the genre list to narrow down the choices If no genres are ticked no genre filter is applied CommBox Pty Ltd www commbox com au 61 2 9975 6001 DVC Filter Description This allows you to filter the content list by age rating such as C G or PG You may tick as many ratings as you like If no ratings are ticked no rating filter is applied 7 4 Searching The search facility allow you to enter a text string to search through the content list If you search and filter at the same time the search will only look at the filtered content list To perform a search click the search button a in the tool bar at the top Then type in your search text You can dismiss the search bar by clicking away from it but this will not reset the search If the search button is blue E it indicates that there is an active search in place To cancel the search simply delete the search text either manually or using the X button at the right of the search field By default the search term is looked for in the media title the media id and all meta data fields 7 4 1 Search Text Searches are not case sensitive You can enter multiple search words each separated by a space and all search words must be found for a match 7 4 2 Search for Media ID s If you enter any numbers in the search text these are also matched agains
15. o bring up the media information popup see page No SIM Add To Library 7 1 Media Information Popup The media information popup is shown when you click on a media item as shown in the image above It shows the following information e Poster image e Rating image CommBox Pty Ltd 1 8 www commbox com au 61 2 9975 6001 DVC e Channel logo e Educational logo if educational content e Date added to the DVC Recording Service e Duration in minutes e Description e All available meta data e Media ID e All genres e All tags 7 1 1 Add To Library Download Button This button will appear and operate differently depending on whether you have a DVC system or not With DVC System Customers with a DVC system will see an Add To Library button When clicked the file will be added to your download queue The download is carried out by your DVC system which will automatically insert it into your library with all available metadata and other information This button is fully functioning on any browser including on mobile devices See the DVC Administrator User Manual 2 1 for information on how the file is inserted into your library If the file is already queued for download the button will be disabled and display Queued For Download Once successfully downloaded the button will again be disabled and state Downloaded If you have successfully downloaded the file and it is damaged or you have accidentally deleted
16. ownloads and request future recordings Optimized to run equally well on phones tablets and desktop browsers Shows are automatically downloaded by your DVC server and inserted into your library DVC customers or downloaded through the browser along with meta data Non DVC customers CommBox Pty Ltd www commbox com au 61 2 9975 6001 DVC 2 Logging In 2 1 Locating the DVC Recording Service You can find the DVC Recording Service by browsing to the following address http recording commbox com au 2 2 Logging In When you visit the address above it will automatically switch to a secure connection while you login to protect your password Simply enter the username and password that you were assigned and click Login No SIM 4 14 pm 4 28 m_ DVC Recording Service Username myschoolname Password eeceseeseeseeses Login CommBox Pty Ltd www commbox com au 5 61 2 9975 6001 DVC 3 Pages Toolbar and Navigation 3 1 Pages The interface is uses four simple pages Page Login see page 5 Featured see page 11 Recording Schedule see page 13 Recordings see page 18 Description Used to login whenever you visit the DVC Recording Service The landing page after logging in This page shows the 8 most recent videos and contains many useful short cuts helping you find what you need This page shows an EPG for the next 7 days and indicates what is currently scheduled to record You ca
17. ox Pty Ltd 1 2 www commbox com au 61 2 9975 6001 DVC The Recording Schedule Page is where you will find and EPG for the next 7 days Its purpose is to show what is currently scheduled to be recorded and to allow you to request other shows to be recorded By default this EPG shows all free to air channels and also any Foxtel shows that appear in the Enhanced TV guide It is also possible to use the and h buttons to help you find shows on the EPG timeline To get more information on an EPG item or to request it to be recorded simply click it to bring up the To get to this page at any time use the menu button in the top right corner and select Scheduled Recordings on the slide in menu Gardening Australia 6 1 EPG Colours EPG items are coloured according to their primary genre However all entries that are in the Enhanced TV guide are coloured black to help you identify educational content at a glance Above all else any shows that are scheduled to record show in pure red CommBox Pty Ltd www commbox com au 61 2 9975 6001 DVC 6 2 Media Information Popup The media information popup is shown when you click on an EPG item as shown in the image above It shows the following information e Title e Start and end time e Description e All available meta data e All genres e Rating image e Channel logo e Educational logo if educational content 6 2 1 Submit Recording Request Button In the case of an EPG item th
18. s blue it indicates that you have an active search and are not seeing the full library of content If you also have an active filter it will search only in the filtered content See Recordings Page see page 18 and Recording Schedule Page see page 13 for details on searching This menu appear on all but the login page see page 5 When pressed a menu will slide in from the right allowing you to navigate between the pages 3 3 Navigation To navigate between pages simply click the menu button in the top right corner of the tool bar A menu will slide out from the right allowing you to select a page to navigate to To dismiss the menu and stay on the same page simply click anywhere to the left of the menu CommBox Pty Ltd www commbox com au 7 61 2 9975 6001 DVC Featured Recording Schedule Recordings Logout a Ru Channal 3 4 Logging Out Click the menu button at the top right corner and click the Logout option This will log you out and return you to the login page see page 5 3 5 Browser Buttons The DVC Recording Service is designed to be used without the need for the back forward and refresh buttons although it will hand the back and forward buttons perfectly well If you use the browser refresh button it will reset any active filters searches or view preferences you may have chosen CommBox Pty Ltd 8 www commbox com au 61 2 9975 6001 DVC 4 Getting the Best Experience on the iPhone and iPad
19. t media ID s In the case of searching for media IDs you can enter a set of media IDs separated by spaces and it will return the list of media files that match those media ID s Bear in mind that those numbers could also match against media data other than the media ID s 7 4 3 Search Field Filtering If you want to limit your search to only look in certain places such as the description field only you can do this by clicking the search filter button ol to the left of the search bar Do not confuse this with the main filter button in the main tool bar If the search filter button is blue o It indicates that there is an active search filter in place Dismiss the search filter popup filters will remain by clicking away from the search filter popup CommBox Pty Ltd www commbox com au 23 61 2 9975 6001 DVC Filter Description Filter Contains a Clear all filters button to reset all search filters and search in the Options default fields Note that it does not clear any search words that may be applied Primary This allows you to choose to search in the media title and or the media ID fields Data If neither are selected it will not search them unless all search filters have been cleared using the Clear all filters button above Meta Select any number of meta data fields to search in The meta data field list can Data be quite long so you can use the integrated search box at the top of the meta data list to reduce the meta data
20. tyle Description List This is a purely function and compact list with just the titles showing It is useful when you are looking for a title and are not sure exactly what it is called It is easy to visually scan down the list particularly if you sort the list by title See Filtering see page below Grid Grid view shows posters and titles in a grid The number of columns in the grid depends on the screen On a mobile phone in portrait mode it will appear as a single column news feed style view and right up to a 5 column grid when in full screen on a typical desktop browser This view is particularly useful when exploring the library Detail The detail view shows the poster title description and rating rating omitted in portrait on mobile phones due to space limitations This view is useful when looking for a particular episode of a TV show that may contain an article of interest With the description showing it omits the need to click on each file to check the description 7 3 Filtering Given that the Recordings Page can show a lot of media files by default filtering allows you to quickly narrow down the list to a manageable size based of pre determined criteria For example if you know that a specific show aired on ABC2 on a specific date you can apply a CommBox Pty Ltd 20 www commbox com au 61 2 9975 6001 DVC filter channel and date filter to show everything that was recorded on ABC2 on that day If the result set is sti
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