WebSMS User Manual User Manual
Contents
1. 1 T f ga Gm wie G a Tick individuals to include in this group Jane Smith John Smith Step 2 Type in the name of the group in the Group Name text box field and tick any individuals that you want to add to this group Step 3 Click the OK button If at any time you want to cancel click Cancel to return to the main screen Copyright 2007 messagemedia The SMS Specialists Page 6 of 28 3 3 Shared Groups The Shared Groups tab is the location of phone book groups made available to all your company s WebSMS users which are set by your WebSMS administrator Only your company s designated administrators can manage these groups and individuals while all your company s WebSMS users can view and send messages to the groups Step 1 Choose Recipients __change to Broadcast Mode p My Groups Shared Groups Individuals eS E ALL C Jane Smith accounts Edit _ John Smith IHR Edit C office Edit 3 4 Managing Shared Groups Administrators Only Step 1 To add groups to this section click on the Shared Groups button and then the add button under the My Groups section The following screen will appear messag p THE SMS SPECI Tick individuals to include in this group _ Jane Smith C John Smith cancala Step 2 Enter the name of the Shared Group that you want to add in the Group Name box Step 3 Tick2. Choose Recipients My Groups Individuals Recipients Selected C ALL Jane Smith J accounts Edit John Smith J HR Edit office Edit Or enter mobile numbers below Step 3 select Options Po Track message Delivery C Schedule Message 6 9 Sent Items Your Sent Items box details all the items sent from your WebSMS login ONLY Any Messages that you personally have sent from your account are stored in this box along with the details of any delivery reports that you have requested also See Below Copyright 2007 messagemedia The SMS Specialists Page 23 of 28 Compose I Sent Items Shared Sent tems Date amp Time Recipient Message Text Status Thu 31705 1 10 PM Jane Smith re you right for the meeting at 7 00pm Delivered on Thu 31 705 1 10 PM Jump to date May 31 Lat Download all messages sent Delete ALL sent items View Scheduled Items 6 10 Deleting Sent Items To delete all items sent from your WebSMS account click on the Delete ALL sent items link at the bottom of the Sent Items screen See Below i Sent items Shared sent Items Date amp Time Recipient Message Text Status Thu 31705 1 10 PM Jane Smith re you right for the meeting at 7 00pm Delivered on Thu 31 705 1 10 PM Jump to date May 31 Lato Compose A message box will appear confirming that you want to delete all sent items Click the O K button to complete deletion or Can
3. set up a header and footer checkbox Header and Footer The header and footer will be attached to the start and end of ai your messages if there is enough space Header Good afternoon added to start of message Footer Kind Regards Sandy added to end of message L Don t remind me to set up 4a header footer Step 3 The Header and Footer confirmation screen will appear notifying you that the header and footer has been updated please click Close Copyright 2007 messagemedia The SMS Specialists Page 19 of 28 Header and footer updated Step 4 Once you have completed typing out your message the Message Confirmation screen will display the full message including the header and or footer Click Ok once you have verified the message content See Below _ messagemedia wa O THE SMS SPECIALISTA Your message will be sent to the following 0 people 0418136490 _ a z C Good afternoon Please confirm meeting at 2 00pm for 23 11 05 Kind Regards Sandy 6 4 Schedule Message The Schedule Message feature in WebSMS is a great tool for ensuring that messages are received at a specific time and day Step 1 Once you have selected your message recipients and entered your message in the Compose screen click on the Schedule Message check box located under the Track Message Delivery check box See Below Step 3 Select Options L Track Message D
4. the format in which the message will be broken up See Below messagemedia The SMS Specialists Page 18 of 28 Your message will be sent to the following people Ben Wiseman 0402981 743 gt gt This message is longer than 160 characters and will be sent as 2 messages lt lt Hi Ben just a reminder that we are on 4 that meeting tonight See you at the courts at 7 40pm We will meet up with Julie and Sarah afterwards to 1 2 gt gt Next Message lt lt 2 2 discuss progress Cancers OR The above box displays how the message will be split and sent to the intended recipients Click OK to send as is and Cancel to cancel sending the message 6 3 Headers and Footers WebSMS allows you to specify a header and footer that will be displayed on all messages sent by WebSMS The header will appear before the message text and the footer text will appear after the message text Where there is room in the 160 character message for only one of either the header or the footer the header will be included in preference to the footer Where there is no room for the header or the footer neither will be included Step 1 Under the Tools tab select Change Header and Footer Step 2 A pop up menu will appear Please see below Enter the desired text for the header and footer You can select a reminder to include the header and or footer before each message is delivered by de selecting the Don t remind me to
5. the check box next to the Enable Auto Fowarding to mobile number label and type in the nominated mobile number that will receive the forwarded messages Click Ok when you are finished See Below Enable Suto Forwarding to mobile number 0416258456 6 7 Recipients When you tick the checkbox for an individual or group of recipients the boxes ticked become the recipients of the message which you are trying to send You will see a tallied list of recipients integrated into the Type Message box See Below Copyright 2007 messagemedia The SMS Specialists Page 22 of 28 Compose Inbox Sent Items Shared Sent Items Tools Step 2 Type Message Step 1 Choose Recipients My Groups 7 Individuals P Recipients Selected C aLL M Jane Smith ee a C accounts Edit V John Smith CIHR Edit C office Edit Template amp Or enter mobile numbers below Step 3 Select Options Po Track Message Delivery C Schedule Message REMEMBER If sending to more than 50 recipients a confirmation window will appear before you officially send the message 6 8 Broadcast Mode To avoid delays when sending large batches of group messages select Broadcast Mode If Broadcast Mode is not selected it will take a long time for all the individuals to be loaded into the recipient tally box integrated into the Type Message box Compose Sent lems Shared Sent items Step 1
6. 3 Creating a Template Clicking the drop down list under the heading Template will also show an option for Template Manager See Below Template step 3 Sel Delivery Confirmation h s Template Manager Clicking Template Manager will display the following Window Just tick the New Template Option enter an identifying name for your template and enter the text in the box under the heading Template See Below New Template o Edit Template Delete C Shared template Template OK 4 4 Editing Deleting a Template To Edit or Delete an existing Template the same window as above is used Once again click the drop down list under the heading Use Template and select the option for Template Manager On the displayed window simply tick the Edit Template Option and select the appropriate template from the drop down list See Below THE SM Onew Template Edit Template BEKENDER en C Shared template Template Please confirm you have received our delivery m r Copyright 2007 messagemedia The SMS Specialists Page 15 of 28 e To Delete this template click the Delete link and the template will be permanently deleted from WebSMS e To Edit this template simply change the text in the Template box and click OK to confirm the changes NB Template Names cannot be edited To change the name of a te
7. Bishop 0412693654 Step 4 Select the group to which you want to import these individuals to next to the heading Import to group You can import into shared groups or into your own groups within your login In the list ALL of your own groups will appear at the top and ALL of your account s shared groups will appear below separated by a character Simply select the group to which you wish to import and this will occur NB you can only import into Shared Groups if you are an account administrator If you cannot see the options below for Shared All etc then contact your administrator Import fo group import Accounts HR Office Shared ALL Management Step 5 Click Import to complete 3 7 Exporting Groups to Excel WebSMS users are able to download all groups within WebSMS to a Microsoft Excel file This file will be compatible to import in the future and to use with other programs or just to keep for reference Step 1 Click on the Tools tab Step 2 Click on the link labeled Export Contacts Step 3 Select which group to export from the drop down list See Below Export Groups Select a group to download all names and numbers in excel format AL o M Please Note T WebSMS users with non administration Accounts HF Office rights can only select the groups above the Shared ALL i dotted line Management Step 4 A message box will appear prompting y
8. any existing Individuals that you want to add to this group in the individuals list Click OK and the group will be added to the Shared Groups list Copyright 2007 messagemedia The SMS Specialists Page 7 of 28 3 5 Adding a Single Individual to a Shared Group Step 1 To add a single user to this section click on the Shared Groups button and then click the add button under the Individuals section The following screen will appear messagemedia THE SMS SPECIALISTS Country Australia International Mobile Number fd Tick the groups to include this individual in ALL L Eastern Sales Reps International Sales Reps National Sales Reps LER aa Step 2 Enter the name and mobile number of the individual that you want to add Step 3 Tick the boxes next to the groups to which you want to add the individual Click OK to complete 3 6 Bulk Import of Individual Contacts Step 1 Click on the Tools tab along the top of the WebSMS interface Step 2 Click on the link labeled Import Contacts Import Individuals Example John Doe 0400 123 456 Country Import ta group jart as Copyright 2007 messagemedia The SMS Specialists Page 8 of 28 Step 3 Copy and paste the names and mobile numbers from a database or text formatting program NB Name and phone number must be separated by a tab or a column For example Michelle
9. cel to abandon Microsoft Internet Explorer i re you sure you want to delete ALL your sent items 6 11 Shared Sent Items Your Shared Sent Items box details all of the items sent from all WebSMS accounts within your account company When you sign up with messagemedia you are given an administrator login to your WebSMS account From here you are able to add as many additional users as required For any user s set up on your account a copy of their Sent Items is created in the Shared Sent Items box providing you with a list of what messages have been sent out on your entire account 6 12 Search by Date To view messages received or sent on a specific date enter the Month and Day in the Jump to date box located at the bottom of the Inbox Sent Items and Shared Sent Items screens Then click the Go button See Below Jump to date go Copyright 2007 messagemedia The SMS Specialists Page 24 of 28 6 13 Downloading Message History WebSMS allows you to download your entire Sent Items history to a Microsoft Excel format spreadsheet At the bottom of both your Sent Items and Shared Sent Items boxes you will notice the following links Sent Items Download all messages sent Shared Sent Items Download all messages sent all users You can use these links at any time to download your message history to date Sent Items Message Download Downl
10. ed to the recipients phone the status will come up showing Delivered on and will show the data and time that the message was received from the network onto the recipient s phone See Below Copyright 2007 messagemedia The SMS Specialists Page 17 of 28 Copyright 2007 Compose Sent Items Shared Sent Items Date amp Time Recipient Message Text Thu 31 05 1 10 PM Jane Smith re you right for the meeting at 7 00pm Jump to date May 31 go Status Delivered on Thu 31 05 1 10 PM Download all messages sent Delete ALL sent items View Scheduled Items 6 2 Character Limit A standard SMS message takes a maximum of 160 characters You will notice that WebSMS has a character limit which updates as you type the characters of your message into the Type Message box See Below 159 160 Hi TTF a reminder that we are on 4 that meetin s tonight See you atthe courts at 7 40pm We will meet up with Jule and Sarah afterwards to discuss progress If you type a message that is over the 160 character limit the Type Message box will turn red See Below tonight See you atthe courts at 7 40pm We will meet Up with Jule and Sarah afterwards to discuss progress LongText Message is longer than 1 SMS The red box above means that your message will be split up and sent in sequence as multiple messages If you click Send while this box is red a screen will pop up detailing
11. elivery Schedule Message The Schedule Message pop up window will appear Please see below Next to the label Send message at select the time you require your message to be delivered at and also the month year and date Click Ok when finished Step 2 Copyright 2007 messagemedia The SMS Specialists Page 20 of 28 Send message at 10 4 PM November v 2006 Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 iz 13 14 15 16 17 18 19 20 21 22 23 24 25 26 127 26 29 30 Step 3 WebSMSs will take you back to Step 3 in the compose window A label next to the Schedule Message heading will reflect what you previously selected in the schedule message pop up window in step two Once confirmed to activate the scheduled message click Send OR lf the date and time message is incorrect simply un tick the Send message On check box correct the date and time in the Schedule Message pop up window and click Ok See Below Step 3 Select Options _ Track Message Delivery Send message on 13 f of December 2005 at 11 08PM Step 4 The message confirmation pop up window will appear Click Ok once you have verified the message content Step 5 To cancel or view scheduled messages click on the Sent Items tab and then click the View Scheduled Items link Locate which scheduled message that you require to be cancelled from the li
12. emedia The SMS Specialists Page 10 of 28 Step 5 Click on Delete Contacts A confirmation page will appear to verify the list of contact numbers that were successfully removed from your WebSMS phone book 3 9 Manage Phone Book The Manage Phone Book feature of WebSMS is an easy way to manage your phone book contacts It allows you to easily view and manage the contacts in your phone book both the My Groups and Shared Groups but only administrators can view and edit shared groups Step 1 Click on the Tools tab Step 2 Click on the Manage Phone Book link Step 3 Select a group from the list below or enter a name or number to search for add individual export Step 4 To add an individual to a group s click the on the add individual button See Below Step 5 Once you have selected the appropriate group using the drop down list or appropriate individual using the search feature you can select to delete the individual by placing a tick in the box next to there name and clicking on the delete selected button See Below Copyright 2007 messagemedia The SMS Specialists Page 11 of 28 P Select Jess Smith O4441235456 C John Smith 0422125456 4 0 Sending Messages Now that you have populated your phone book you are ready to send SMS Messages To do this use the following procedure Step 1 Choose a group or individual to whom you wish to send a message by clickin
13. g in the small box beside the group or individuals name When you select a group all of the individuals within that group will automatically have ticks placed in their boxes Step 1 Choose Recipients Individuals Jane Smith John Smith CO ALL Accounts Edit HR Edit C office Edit Step 2 Type your message in the highlighted box The number of characters you have used amp the number of recipients that you have selected will show in the small boxes at top Copyright 2007 messagemedia The SMS Specialists Page 12 of 28 Step 2 Type Message Recipients Selected 160 Please confirm meeting at 4 00pm on 16 6 07 Cheers Template insert name Step 3 Choose from the messaging options if you require notification of when the message was received Please refer to section 6 1 on Deliver Tracking step 3 Select Options Track Message Delivery _ Schedule Message Set Up header and Footer Step 4 Click the send button Once the message has sent you will be taken back to the Compose screen 4 1 Bulk Message Sending When using WebSMS to send a message to a group of 50 or more individuals a confirmation message box will pop up as below in order to verify the sending of this message to the desired recipients This feature is included to avoid unwanted bulk sending of messages by alerting you of the high number of recipients before the messages are actually sent Your me
14. hlighted group Step 1 Choose Recipients My Groups Shared Groups Individuals CALL _ Jane Smith Accounts Edit l John Smith THR Edit C office Edit Step 1 To add individuals to the Individuals section click the add button located below the individuals list The following screen will appear e ee THE SMS SP Country Mobile Number es Tick the groups to include this individual in M ALL Accounts CIHR _ office Step 2 Type in the name of the individual their mobile contact number and tick any groups that you want this individual to be listed in Step 3 Click the OK button If at any time you want to cancel click Cancel to return to the main screen Note that the above process will only add individuals to groups located in the My Groups section Copyright 2007 messagemedia The SMS Specialists Page 5 of 28 3 2 My Groups The My Groups tab is the location of all groups specific to your account Any groups that you add to this section can only be viewed by logging into WebSMS with your own email and password Step 1 Choose Recipients Individuals My Groups C ALL Accounts Edit HR Edit C office Edit jane Smith LC John Smith Step 1 To add groups to the My Groups section click the add button in the My Groups section the following screen will appear essade a THE SMS SPECIALISTS
15. ia c Change Delete To delete a user click the Delete link corresponding to their email josh _hain hotmail cam Change F Delete address A message box will change E Delete appear to confirm the deletion of the user from the WebSMS service Change d Delete sharon bentley message media Change Delete Change 4e To make a user an administrator tick the box under the lydia ongemessage media com a Change F Delete Administrator heading which ekana E ke corresponds to their email address Change Delete rhiannon leskovec message mec Change C Delete Change Delete benny Woanderson gmail cam Change F Delete aid Additional Users i i To add a user enter their email Email Address f i address and a password tick box if Es eee Administrator Then click Add User Password Administrator Note If you are NOT an administrator you will see the e mail addresses of the account administrators when you click on the Mange Users link You can contact your account administrators from here by clicking on the links to their email addresses 7 2 Managing Shared Groups Administrators can manage all shared groups in the same way as all users manage their My Groups See Section 3 3 Shared Groups Copyright 2007 messagemedia The SMS Specialists Page 26 of 28 8 0 Ending a Session When you need to end your WebSMS session simply click on Logout which is located in the
16. iple features making it ideal for business SMS messaging Importantly we are happy to step you through the various features or answer any questions you have about using the service Please call us on 1800 155 228 1 1 Overview The main WebSMS interface is the Compose Message window Within this screen you are able to add and delete names from your phone book and send SMS messages Message Box Navigation Bar Shows characters Bar along the top number of recipients allows you to switch kaaa and details of the between screens Groups Allows you to manage your user groups and e your shared Compose Sed items Shared Sent tems Step 1 Choose Recipients Step 2 Type Message oe My Groups Shared Groups C aLL accounts Edit THR Edit C office Edit oo Recipients Selected C Jane Smith john Smith add a Template insert name Or entersfobile numbers below Step 3 Select Options Delivery Tracking EEN er Check this box to track Vi ENR M 0 Schedule Message delivery of your messages F Setup header and Footer Have any questions about WebSMS TF Call us on 1800 155 2266 We ve got the qav rs _ Sending Messages Check recipients by ticking type message click send New Group New Individual Contact Scheduled Messages Click here to add Click here to add a new Check this box to schedule a new group Individual to your con
17. l address reset user passwords via email to user and copying the administrator Admin related Ability to add delete users from Administrator status If you are a standard user then within this service you will have the rights to view your company details view your usage 10 0 messagemedia Contacts For sales enquiries please contact 1800 009 767 For technical support enquiries please call 1800 155 228 or support message media com au Copyright 2007 messagemedia The SMS Specialists Page 28 of 28
18. messagemedia SPECIALISTS ae WebSMS User Manual Contents 1 0 Welcome to WebSMS 1 1 Overview 2 0 Getting Started Logging into WebSMS 3 0 Managing your Phone Book 3 1 Individuals 3 2 My Groups 3 3 Shared Groups 3 4 Managing Shared Groups Administrators Only 3 5 Adding a Single Individual to a Shared Group 3 6 Bulk Import of Individual Contacts 3 7 Exporting Groups to Excel 3 8 Bulk Delete Contacts 3 9 Manage Phone Book 4 0 Sending Messages 4 1 Bulk Message Sending 4 2 SMS Templates 4 3 Creating a Template 4 4 Editing Deleting a Template 4 5 Insert Name 5 0 Receiving Messages 5 1 Viewing your Messages 6 0 WebSMS Features 6 1 Delivery Tracking 6 2 Character Limit 6 3 Header and Footer 6 4 Schedule Message 6 5 Set Timezone 6 6 Auto Forwarding 6 7 Recipients 6 8 Broadcast Mode 6 9 Sent Items 6 10 Deleting All Sent Items 6 11 Shared Sent Items 6 12 Search by Date 6 13 Downloading Message History 7 0 Administrator Functions 7 1 Managing Users 7 2 Managing Shared Groups 8 0 Ending a Session 9 0 Managing your messagemedia Account 10 0 messagemedia Contacts Copyright 2007 messagemedia The SMS Specialists U a ODODONNOOA A WO OD az O Page 2 of 28 1 0 Welcome to WebSMS messagemedia has developed the WebSMS service with a focus on being simple to use yet feature rich WebSMS allows you to log onto any computer with an internet connection and access your computer to SMS service This service has mult
19. mplate you must delete it and then re create it with the desired name 4 5 Insert Name WebSMS allows you to automatically include the recipients name in a message by clicking the Insert Name button See Below Step 1 Choose Recipients Step 2 Type Message My Groups Shared Grow ps Individuals Recipients Selected 160 F aLL Jane Smith i oame are you still right for our 2 00pm meeting LJ Accounts Edit John Smith JHR Edit office Edit Template This function is particularly useful when sending to groups allowing you to personalize each message sent 5 0 Receiving Messages When a message is received the WebSMS service will send an alert to the email account that you specified when signing up your login email address Furthermore the following Internet Explorer window will appear notifying you that you have new replies i New Replies Microsoft I E x new message has been delivered to your Inbox View your inbox now Copyright 2007 messagemedia The SMS Specialists Page 16 of 28 5 1 Viewing your Messages Step 1 Click on the View your inbox now link Step 2 Your inbox will appear as the active tab on screen Date amp Time Sender Reply Message Original Message Hi again John I urgently need 2 let u know that Mr Alex Robins will be there so u must be on time Let me know if you have any issues otherwise see u there John Hi Steve I will be the
20. oads all the messages Sent specifically from your own personal login within your WebSMS company account Shared Sent Items Message Download all users Downloads all the messages Sent from your entire list of users registered with messagemedia on your WebSMS account 7 0 Administrator Functions Administrator accounts within the WebSMS Messaging environment have the authority to perform actions that standard users are unable to do When your WebSMS account was initially activated with messagemedia you would have been set up with 1 user who was checked as an account administrator 7 1 Managing Users Administrators can manage the users of their messagemedia WebSMS accounts by simply logging into WebSMS with the designated admin email Within this function the administrator is able to edit passwords designate extra administrators delete and add users and also edit email logins Step 1 Click on the Tools tab on the Navigation Bar and select Manage Users Step 2 The image below displays the structure for editing users Copyright 2007 messagemedia The SMS Specialists Page 25 of 28 Compose Sent items Manage Users Email Address Password Administrator Chanae TI Delete T0 change a user s password click the Change link corresponding to kerriem hotmail co uk Change a Delete their email address and click Save Changes when finished chan EL Delete ere ben anderson message med
21. ou to open or save the excel sheet Copyright 2007 messagemedia The SMS Specialists Page 9 of 28 File Download Do you want to open or save this file Name websnsGroups xls HI Type Microsoft Excel Worksheet 100 bytes From websns message media com au harm your computer IF you do not trust the source do not open or W While files from the Internet can be useful some files can potentially save this file Whats the risk 3 8 Bulk Delete Contacts lf needed WebSMS allows for bulk deletion of contacts To allow for bulk deletion of contacts exporting groups individually to an excel sheet must be completed initially Step 1 Select the groups which contain the number of individuals groups that need to be removed from your WebSMS account then continue to export the selection to an excel sheet Please refer to section 3 7 to export contacts Please note WebSMS users with non administrative rights can only select the groups above the dotted line Step 2 Open the excel sheet which contains the individuals group and select the mobile numbers that need to be removed then click Edit gt Copy Step 3 Click on the Tools tab and then click on the link labeled Bulk Delete Step 4 Under the heading Bulk Delete Contacts paste the mobile numbers into the text box below See below Bulk Delete Contacts Example 0400123456 Delete Contacts Copyright 2007 messag
22. re but I Hi John a reminder that we are on 4 that meeting tonight See you Walleee Will be 10 minutes late See u in the courts at 7 40pm We will meet up with Julie and Sarah tonight afterwards 2 discuss progress John Steve I will be there on time if Wed 09 03 10 28 AM Walker Alex will be there For sure Wed 09 03 10 12 AM 6 0 WebSMS Features The major feature of WebSMS is that there is no requirement for software to be installed on your computer Your messaging is done entirely via an Internet Explorer web browser and your account is set up to be managed by yourself for yourself The features included in WebSMS are outlined in the following section 6 1 Delivery Tracking By selecting Track Message Delivery SMS Messenger will highlight the date time a message reaches the recipients handset otep 3 Select Options Track Message Delivery You will have a record of this delivery time for any messages that you send with Delivery Tracking in your Sent Items box AND your Shared Sent Items box When initially sent messages with Delivery Tracking will move into these Sent Items boxes with a Status of Pending See Below Shared Sent Items Date amp Time Recipient Message Text Status Thu 31 05 1 10 PM Jane Smith re you right for the meeting at 2 00pm Pending Jump to date go Download all messages sent Delete ALL sent items View Scheduled Items Once the message has been deliver
23. ssage will be sent to the following people Alexis Peters 61410509381 a Alice Cooper 61437123812 Belinda Wesley 61421239872 Ben Wiseman 61498739575 Brian Faulkner 61401246934 Hi this is just 4 reminder that there is 4 meeting tomorrow morning 13 01 at the National Headquarters in Melbourne For more details please call 9127 9231 i Hrem Copyright 2007 messagemedia The SMS Specialists Page 13 of 28 From this point you can simply click OK to proceed and send the message or Cancel to discontinue sending the message in which case all history of this particular message is discarded 4 2 SMS Templates When using WebSMS continually reproducing similar SMS messages for sending can be tedious This is why WebSMS allows for Templates to be set up which can populate an SMS at the click of a button ice Recipients Selected The Template option allows for you to create edit use templates at any time See Below Step 3 Sel Delivery Confirmation Template Manager Click on the drop down menu next to the Template heading Clicking the drop down list allows for insertion of any templates that you have previously created and have already saved to your list See Below aa Recipients Selected Please confirm wou have received our delivery Template Delivery Confirmatio rfi Copyright 2007 messagemedia The SMS Specialists Page 14 of 28 4
24. st and click the Cancel link 6 5 Set Timezone WebSMS will automatically display all times and dates in Australian Eastern Standard Time AEST If you are operating in another timezone you can select to change the zone and all times and dates will be displayed in the relevant timezone Step 1 Click on the Tools tab Step 2 Click on the Set Timezone link Step 3 Select the timezone from the drop down list See Below Copyright 2007 messagemedia The SMS Specialists Page 21 of 28 Select Timezone amp ustralia Melbourne go Common Timezone Eb Weta alae gat Bbane Perth Sustralia Perth ustralia Sydney Europe 4msterdam Europe Andorra Europe 4thens Europe Belgrade Europe Berlin Europe Bratislava Europe Brussels Europe Bucharest 6 6 Auto Forwarding The Auto Forwarding feature of WebSMS is particularly useful for accessing and receiving replies straight to your mobile when you are unable to gain access to a PC Any reply messages that are received in WebSMS can be forwarded to a specified mobile number The original sender s number and name if in your phone book are entered at the start of the message Please note that your PC does not need to be on or logged into WebSMS for this to work Any messages over 160 characters will be split into two messages Step 1 Click on the Tools tab Step 2 Click on the Enable Disable Auto Fowarding link Step 3 Tick
25. tacts list a particular time and date for the delivery of a MASSANA Copyright 2007 messagemedia The SMS Specialists Page 3 of 28 2 0 Getting Started Logging into WebSMS You can log onto your WebSMS account from any computer with an internet connection Step 1 Access the website www websms message media com au The following login prompt will appear Please log in Step 2 Enter the email address that you registered with our operations support staff and the password that was provided to you and then click OK Step 3 You can also choose to remain logged into your account if you need to access an external site by ticking the check box located under the password textbox 3 0 Managing your Phone Book The start page of your WebSMS account will be the Compose tab shown below My Groups shared Grou Individuals o Recipients Selected jane Smith Accounts Edit john Smith CIHR Edit office Edit Template Or enter mobile numbers below Step 3 Select Options Po 0 Track Message Delivery C Schedule Message Set up header and Footer Have any questions about WebSMS TF Call us on 1800 155 228s We ve got the answers ph Copyright 2007 messagemedia The SMS Specialists Page 4 of 28 3 1 Individuals You can manage your WebSMS contacts by adding groups and by adding individuals Entries below the Individuals tab display the list of individuals within the hig
26. top left hand corner of the WebSMS window Individuals oo eecipients Selected jane Smith accounts Edit C John Smith CIHR Edit C office Edit Or enter mobile numbers below Step 3 Select Options Track Message Delivery C Schedule Message a Set Up header and Footer Have any questions about WebSMS Call us on 1800 155 2286 We ve got the answers 9 0 Managing your messagemedia Account When you successfully log into your WebSMS service located in the top right hand corner of the screen is a button labeled My Account See below Clicking this button will open a new window from which you can manage your messagemedia account Copyright 2007 messagemedia The SMS Specialists Page 27 of 28 Step 1 Choose Recipients Individuals oo Recipients Selected lJane Smith Accounts Edit C Jjohn Smith CJHR Edit C office Edit Or enter mobile numbers below Step 3 select Options Po EF Track message Delivery C Schedule Message Set up header and Footer Have any questions about WebSMS F Call us on 1800 155 228s We ve got the answers p If you are an account administrator then within this service you will have the rights to Account Related edit invoice delivery details View invoice history change payment details User Related view usage history of ALL users add users to the account set user credit limit set user emai
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