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Ontrack® PowerControls™ 4.0

1. Storage Groups First Storage Group Second Storage Groug X lt Back Et Hep Select the Exchange Server 2000 or Exchange Server 2003 option In the Storage Groups box enter the name of the storage group you will be extracting The storage group name is case sensitive and must match exactly the name that appears in the Exchange System Manager You can enter multiple storage groups separated by semicolons Click Next On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next 47 Chapter 2 Using the ExtractWizard Advanced Method EA PowerControls Extract Wizard ioj x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder sa
2. Cumulative Size of Messages Cumulative size of all messages processed Average Size of Messages Cumulative size of messages divided by cumulative number of messages Cumulative Size of Attachments Cumulative size of attachments in all messages processed SIS Size of Attachments SIS total size of attachments This column applies only to EDB sources For PST data stores this column is NA Important Note The statistics in the Database report refer only to the mailboxes for a Priv EDB or the folders for a PST or Pub EDB you selected in the Create Reports dialog box The statistics also depend on the options you specified in the Message Options area In other words unless all mailboxes folders are selected the Database report will not provide statistics for the entire database Create Reports Select mailboxes to include in reports Reports Mailboxes El Administrato M archive Exch2003 A Attachment Statistics Domain Statistics ger2b V Messages by Database Messages by Mailbox I Messages by Date Include messages with a received date in the range r z z z Group statistics by Message Options NV Include messages in deleted iter retention V Include messages notin deleted item retentio I DeselectAll Generate Reports Cancel Help Create Reports dialog box for a Priv EDB source 192 Ontrack PowerControls 4 0 User Guide Messages by Mailbox Re
3. PC User2 PC User3 Source pane for an EDB file Tip You can use Windows Explorer to open an EDB file In Windows Explorer double click the EDB file or drag into the PowerControls Source pane To open an existing target PST 1 Do one of the following e On the File menu point to Target PST and click Open Existing e On the toolbar click the Open Target PST button GS 2 Inthe Open Existing PST dialog box navigate to the desired location and select an existing PST file 3 Click Open The PST file appears in the PowerControls Target pane Tip In Windows Explorer you can drag a PST file into the PowerControls Target pane Note that double clicking a PST file will not open it when using Windows XP Outlook XP or Outlook 2003 To create a new target PST 1 On the File menu point to Target PST and click Create New 2 Inthe Create PST File dialog box navigate to the desired location You may want to create a new folder 3 In the File name box type a name for the new PST file 4 Click New The PST file appears in the PowerControls Target pane 138 Ontrack PowerControls 4 0 User Guide Note With Outlook 2003 you will have to choose between the 97 and 2003 version of the PST Target C ExtractWiza Personal Folders E Calendar EE Contacts Deleted Items A Drafts erm Journal F Notes Outbox Sent Items Tasks Target pane for a PST file To open a target Exchange Se
4. Source and target Export start time Number of folders to export Number of messages to export Warnings or errors encountered during the export process If an error occurs on a message the message subject and source path along with an error message will be displayed If the message does not have a subject the date created and message sender will be displayed instead Total folders and messages successfully exported PowerControls Export Progress Source File C ExtractWizard Set created 8_28_2003 at 8_45 AM EXCH2003 Second Storage Group Priv2 edb Source Folder Priv2 edb PC User Target Folder C PowerControlsSuite PowerControls Docs Export started on 9 9 2004 at 10 18 AM Exporting 11 Folders 33 Messages All folders successfully exported All messages successfully exported Export finished on 9 9 2004 at 10 18 AM Export Finished Total Time Remaining 00h 00m 00s Le a ST a YL apa le a Pag aT Pa Se Print Save Notes Ifan error occurs that PowerControls can recover from such as a corruption that prevents it from getting a message property PowerControls will log an error stop processing that message and continue Ifan error occurs from which PowerControls cannot recover such as a major corruption error PowerControls will log an error to the Export Progress dialog box and stop exporting 157 Chapter 6 Exporting Messages 158 Chapter 7 Restoring Exchange Data The first part of this chapter provi
5. Select the Exchange Server version to restore mC Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups Z Please enter the Exchange Server Site and Org names Site NOT REQUIRED Org NOT REQUIRED e CT l l i 7 On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next ES PowerControls ExtractWizard ioj x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp zi lt Back Exit Hep 69 Chapter 2 Using the ExtractWizard Advanced Method 8 10 11 12 13 14 15 16 17 18 70 When the
6. This is the data store from which folders and messages are copied The source is read only so items cannot be copied into deleted from or changed in the Source For Exchange 2000 and 2003 this is one of the two files that make up the Exchange Information Store the other being the EDB file The STM file stores certain data for emails that come into the Exchange Server through the POP or SMTP port This email data may eventually get moved into the EDB file over time This is the data store to which folders and messages are copied The target is read write allowing items to be added deleted and changed The target data store can be an Exchange server or PST file Index A access rights to an Exchange server 160 administrative rights to the Legato server 38 API Method See also ExtractWizard Advanced Method requirements for using 31 using 32 attachments opening and saving 118 opening and saving in Find dialog box 151 searching for 146 C Catalog Performance Options 15 Catalog Progress page of the ExtractWizard 17 CHK file 24 closing sources and targets 141 Command Line examples 182 syntax 181 completing the Data Wizard 135 the ExtractWizard 29 configuring Microsoft Outlook 3 Connect to Exchange Server dialog box 139 continue loading EDB file without logs 134 conventions in this manual menu commands and shortcuts 9 notes and tips 10 shortcut menu 9 copy backup 23 Copy Progress dialog bo
7. 9 On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next Eg PowerControls ExtractWizard g 3 0 x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder ba e 10 When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start BrightStor ARCserve Do not click the Stop button until you reach the end of these instructions Ja Tip You can copy ExtractWizard Exchange Emulation the Restore to Please use your backup software to restore your backup and Log file path information on this page and Using your backup software select the option to restore to a differ
8. Option 1 Install the Exchange System Management Tools and update the system path to include the Exchsrvr bin directory Option 2 Copy esebcli2 dll to the system path winnt system32 or windows system32 The esebcli2 dll file is located on the Exchange Server in the Exchange Server bin directory Then set the registry key HKEY_LOCAL_MACHINE System CurrentControlSet Control BackupRestore DLLPaths with Value Name Esebcli2 Data Type REG_EXPAND_ SZ String Drive Path Esebcli2 dll Note for Windows 2000 Use regedt32 exe to create a REG_EXPAND_SZ value My Computer Do HKEY_CLASSES_ROOT HKEY_CURRENT_USER I HKEY_LOCAL_MACHINE H E HARDWARE HA sam SECURITY a SOFTWARE E system H E ControlSet001 G ControlSet002 CurrentControlSet _Data m a value C windows system32 esebcli2 dll B Control H BackupRestore ammm i My Computer HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control BackupRestore DLLPaths Ui Example of Setting the Registry Key Start ExtractWizard The computer running ExtractWizard is known as the Restore Target Computer 4 On the first page of the ExtractWizard click Next 64 Ontrack PowerControls 4 0 User Guide 5 Onthe Method of Extraction page of the ExtractWizard select Advanced Method and Veritas Backup Exec Then click Next EJ PowerControls Extract Wizard OLX Choose the method of extraction You can choose to extract
9. All Public Folders 3 PC User1 E Calendar EE Contacts Deleted Items BS Drafts oma Journal F Notes Outbox Sent Items Tasks Target pane for an Exchange server Opening Multiple Sources and Targets You can display multiple sources in the Source pane and multiple targets in the Target pane Sources include EDB and PST files Targets include PSTs and Exchange servers See the instructions for using the Data Wizard or the PowerControls main window to open one source or one target at a time Target C ExtractWizard PCUs pore gg C3 All Public Folders E 3 PC User1 3 Personal Folders Source 1 Personal Folders E Source 2 Priv2 edb 5 Source 3 Personal Folders Multiple sources Multiple targets Note Only one target Exchange mailbox can be opened at a time 140 Ontrack PowerControls 4 0 User Guide Closing Sources and Targets You can close sources and targets from the PowerControls main window To close a source 1 In the Source pane select a source EDB or PST file 2 Do one of the following e On the File menu click Close Store e Right click the selection and on the context menu click Close Store To close all sources 1 In the Source pane right click the Sources root node 2 On the context menu click Close All Stores To close a target 1 In the Target pane select a PST file or Exchange database 2 Do one of the following e On the Fil
10. Catalog Online and Offline Exchange backup datasets Offline backups are normal file system backups Cataloging offline backups will be slower than online only m ExtractWizard Agent for Legato NetWorker allows you to catalog a select set of SSIDs on tapes only This will decrease the time it takes to catalog a tape This does not apply to Legato Networker 0 files Catalog specific Object ID for IBM Tivoli Only Extractwizard Agent for IBM Tivoli Storage Manager allows you to catalog a select set of Object IDs This will decrease the time it takes to catalog a tape or file Catalog specific Job ID for CommVault Galaxy Only Extractwizard Agent for CommVault Galaxy allows you to catalog a select set of Job IDs This will decrease the time it takes to catalog a tape or file To choose a catalog performance option 1 Select one of the following options Note that all four options will skip known non Exchange backups e g registry SQL Unix Mac Netware e Catalog Online Exchange backup datasets only This option will catalog only known online Exchange backup datasets It will skip all other types of backups If the backup type is unknown it will be skipped e Catalog Online and Offline Exchange backup datasets This option will catalog known online and offline Exchange backup datasets If an unknown backup type is encountered Extract Wizard will catalog it just in case it is a new backup identifier for Exchange backups Thi
11. Ctrl N se e Pastes So nae ae ee A ee h Example 1 Pasting messages into a folder Inbox in the Target pane Target C ExtractWizard PCUser1 pst Personal Folders E Calendar PCUser1 Summary Report Tue 8 26 2003 Ca Contacts hz PC User2 RE Lunch Tue 8 26 2003 ny ne ica PC User2 RE Solution fo Tue 8 26 2003 a a ez PC User2 The Republic by Tue 8 03 RS inbox en Journal 4 Message Item s A Example 1 Results of pasting messages into a folder Inbox in the Target pane 165 Chapter 7 Restoring Exchange Data Restoring Messages with Paste Special You can use the Paste Special command to preserve the directory structure of restored individual messages The Paste Special command is especially useful when restoring messages from the message list in the Find dialog box since these messages often come from several source locations Guidelines for Restoring Messages with Paste Special 1 You can use the Paste Special command to restore individual messages to any target destination Using the Paste Special command preserves the directory structure of the restored messages You can use the Paste Special command to restore individual messages only You cannot use the Paste Special command to restore an entire EDB file a mailbox or a folder You cannot use Paste Special to restore messages to a public folder If the target is a PST root node or folder PowerControls will
12. EW Agent for VERITAS NetBackup priced separately EW Agent for IBM Tivoli Storage Manager priced separately EW Agent for HP OpenView Storage Data Protector priced separately EW Agent for CommVault Galaxy Backup amp Recovery priced separately EW Agent for UltraBac priced separately PC Agent for PST Source priced separately PC Agent for Advanced Searching priced separately PowerControls 4 0 Commercial Edition Subscription enforcement All Agents included and fully enabled PowerControls 4 0 Free All features included and partially enabled open any edb file view all mailboxes search one copy none For Direct Method All Agents included and partially enabled each Agent allows you to read and view from any source but cannot extract or copy any data out For Advanced Method No agents are enabled EW Agents will allow you to save the catalog file Technical Note PowerControls can process both Private Information Stores priv edb containing mailboxes and Public Information Stores pub edb containing public folders In PowerControls a private store mailbox public store root folder PowerControls will not open either type of edb file with more mailboxes than originally licensed for For example if you purchased the Standard Edition for 100 mailboxes per server and try to open an edb file with 101 mailboxes the product will refuse to open the file because it e
13. In the Browse Options dialog box select your Exchange server from the Client Computer drop down menu Click OK to show the browse data for your Exchange server Select the Exchange backup you want to restore Note You can only restore data from under the Exchange Database tree node You cannot restore the Directory DSA item Click the Recover All Selected button The Restore Options for All Selected Items dialog box appears Select the Restore to a Different Client option Select the Restore Target Computer from the Select a Client drop down menu See previous step 8 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard Click OK When CommVault has finished the restore you can close CommCell Console In ExtractWizard click Stop and then click Finish 103 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for UltraBac Emulation for UltraBac and Exchange 2000 2003 1 On the computer that will be running ExtractWizard do one of the following e Option 1 Install the Exchange System Management Tools and update the system path to include the Exchsrvr bin directory e Option 2 Copy esebcli2 dll to the system path winnt system32 or windows system32 The esebcli2 dll file is located on the Exchange Server in the Exchange Server bin directory Then set the registry key HKEY LOCAL MACHINE System CurrentControlSet Control BackupRestore
14. MEAE Tip You can copy ExtractWizard Exchange Emulation the Restore to Please use your backup software to restore your backup and Log file path information Using your backup software select the option to restore to a different computer and enter TARGET as the on this page and Exchange server destination If your backup software asks for alog file or temporary file directory enter paste it into e temp as the path Backup Exec when prompted later in this section TARGET Restore to Log file path e temp Storage Groups First Storage Group Second Storage Group Emulating Exchange Server Click Stop when your backup software completes extracting files 10 Start Veritas Backup Exec 8 6 on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard 74 12 13 14 15 16 17 18 19 20 21 22 23 Ontrack PowerControls 4 0 User Guide On the toolbar at the top of the Backup Exec window click the Restore button The Restore Job Properties dialog box appears In the Restore Job Properties dialog box click the Selections tab In the All Volumes tree select the Exchange backup you want to restore Click the Redirection tab Select the Redirect Exchange sets check box In the Restore to server box enter the name of the Restore Target Computer See previous step 9 to verify that you ar
15. On the Tools menu click Remote Store In the Remote Store dialog box enter the name of the Restore Target Computer i e the computer running ExtractWizard The name must be in all capital letters See previous step 9 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard Click OK If you receive an error stating that the Microsoft Exchange Server does not appear in the Backup tree i e it does not appear in the left pane in the Backup tab this means that NT Backup is not able to verify the ExtractWizard emulation Therefore you must follow the steps outlined in this article from the Microsoft Knowledge Base XADM Troubleshooting a Remote Online Backup of Exchange 2000 http support microsoft com kbid 275676 When NT Backup has finished verifying the computer the Restore Target computer appears under the Microsoft Exchange Server node In NT Backup click the Restore tab the Restore and Manage Media tab in Windows 2003 In the tree view select your Exchange backup from the list of media Click the Start Restore button The Restoring Database Store dialog box appears In the Restore To box enter the name of the Restore Target Computer i e the computer running ExtractWizard The name must be in all capital letters See previous step 9 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard
16. Messages are found in the folders of an Exchange Information Store Messages can mean email but Outlook Contacts are also messages as are Appointments Journal Entries Sticky Notes and Tasks Microsoft Tape Format This is the Microsoft defined format for data on a backup tape It is issued by NT Backup Windows Backup and Backup Exec 197 Glossary PAT PST Received Messages Source Data Store STM Target Data Store 198 Patch files pat files are used to record information on page splits in Exchange 5 5 through Exchange 2000 SP1 In Exchange 2000 SP2 and later the functionality provided by pat files is incorporated into Exchange log files Personal Storage file This file used by Outlook contains folders and messages that have been retrieved from a user s Exchange mailbox and copied locally Messages that have been sent through an Exchange Server to another mailbox Messages in the Sent Items folder are copies of messages sent through an Exchange Server and are not considered to be received messages Because messages in the Drafts folder Notes folder and other similar items are not sent through an Exchange server they too are not considered to be received Note Because recovery software such as PowerControls restores messages from a source to an Exchange mailbox without sending them the messages that PowerControls restores are not considered to be received messages
17. Ontrack PowerControls 4 0 User Guide 2 Inthe Target pane use Paste Special to paste the messages into a PST root node or folder 3 Inthe Copy Progress dialog box verify that your messages were successfully copied You can also print or save the copy report by doing one of the following e Click Print to print the copy report e Click Save to save the copy report as a text file 4 In the Copy Progress dialog box click Close to return to the PowerControls main window Results of Restoring Messages to a PST Root Node or Folder with Paste Special All unduplicated messages will appear in the target destination and their directory structure will be preserved Target C ExtractWizard PCUser1 pst O Personal Folders 4 Paste Ctrl V Doue REEI 7 Deleted Ite Rename Ctri R A Drafts New Folder Ctrl HN Inbox Close Store Ctrl4L Journal F Notes Outbox Sent Items Tasks Pastes the selection into the selected Target folder Maintains the dir structure Z Example 2 Using Paste Special on a target PST root node Target C ExtractWizard PCUser1 pst gt Personal Folders Journal a H A PC User2 EA Inbox EA Sent Items H A PC User3 Sent Items Tasks E Calendar A z EE Contacts ez Exch2003 Useri Good Morning E Tue 8 26 2003 0 away Items a Exch2003user3 Re Good Morni Tue 8 26 2003 ow e Exch2003 Useri RE The very fir Tue 8 26 2003 x E
18. PCuser3 Exchange Outlo Tue 8 25 2003 5 Message Item s Example 2 Results of using Paste Special on a target PST root node 167 Chapter 7 Restoring Exchange Data Target C ExtractWizard PCUser1 pst Maintains the dir structure a Example 3 Using Paste Special on a target PST Inbox Target C ExtractWizard PCUser1 pst 4 PC User2 The Republic by Tue 8 26 2003 M4 Exch2003 User 1 Good Morning E Tue 8 26 2003 M4 Exch2003user3 Re Good Morni Tue 8 26 2003 PZ Exch2003 Useri RE The very fir Tue 8 26 2003 E PcuUser3 Exchange Outlo Tue 8 26 2003 E PC User2 EJ Inbox Sent Itemg B E PC User3 Inbo Items Notes Outbox EJ Sent Items Tasks 5 Message Item s B Example 3 Results of using Paste Special on a target PST Inbox 168 Ontrack PowerControls 4 0 User Guide To restore messages to an Exchange server mailbox or folder with Paste Special If the target is an Exchange Server mailbox or folder PowerControls will copy all messages to the target Each mailbox will be a subfolder of the folder the user selected for the Paste Special operation 1 Inthe Source pane or Find dialog box copy messages from the message list In this example messages from three different mailboxes PC User 1 PC User 2 and PC User 3 are copied from the message list in the Find dialog box Sl public by Outlo Open Ctri 0 EEN Select All Ctrl 4 na
19. in the PR_SENDER_EMAIL_ADDRESS property e IfPR_SENDER_ADDRTYPE is something else then the domain is unknown Column Heading Description Domain The name of the domain e g ontrack com from which the message was sent All messages whose domain cannot be determined are placed into an unknown domain All Exchange messages are placed into an internal domain Number of Messages Total count of messages that were received from each domain Total Size of Messages Total size of all messages that were received from each domain Percent of Total by Number Number of messages from each domain divided by the total number of messages from all domains Percent of Total by Size Total size of messages from each domain divided by the total size of messages from all domains 191 Chapter 9 Reporting Messages by Database Report The Messages by Database report provides statistics on the database that contains the processed messages In the current version of PowerControls reports are limited to a single EDB or PST which means the database report has only one row of information For example the database report for Privl edb has one row of information listing all message statistics for Privl edb and its mailboxes Column Heading Description Database EDB or PST The database name e g Privl edb Publ edb Outlook XP pst Cumulative Number of Messages Cumulative number of messages
20. Looking at the Interface Opening Attachments If you have the appropriate program installed on your computer PowerControls will load the application to view the selected attachment e g to view an xls file attachment PowerControls will launch MS Excel If no associated program is available for the attachment file type PowerControls will present a message dialog box saying the attachment cannot be viewed Note PowerControls cannot view attached embedded graphics in HTML messages To open an attachment in an open message 1 In the message list double click a message that has the Attachment icon LU next to its name 2 Click the Attachment button e on the right side of the message header A pop up window lists the attachments for the selected message 3 Click the name of the attachment you want to view To open an attachment in the preview pane 1 In the message list select a message that has the Attachment icon LO next to its name 2 Open the preview pane In the PowerControls main window click the Preview Pane button B In the Find dialog box select the Preview check box 3 Click the Attachment button e on the right side of the message header in the preview pane A pop up window lists the attachments for the selected message 4 Click the name of the attachment you want to view Saving Attachments A save attachments option is available on the File menu and paperclip menu of an open message as well
21. PowerControls uses the information in the dat and idx files so it can open the edb file quicker Note Exchange 5 5 does not use stm files 131 Chapter 4 Starting PowerControls Data Wizard Target Type and Path Selection On the Target Type and Path Selection page of the Data Wizard specify the type and path of the target file you will be using as the container for your restored data You have two choices 1 specify a PST File as the target for restored data or 2 specify an Exchange server as the target for restored data An option to open Public Folders is available upon connection to an Exchange server Note Click the Skip button if you do not want to select a target file at this time To specify a PST File as the target for restored data 1 Select the PST File option PowerControls Data Wizard Target Type amp Path Selection Please select the type and path of the target file you will be using as your container for the restored data Please select the type of target you wish to open The target is where you plan to copy messages to and may be either a PST file or a live Exchange server PST File Connect To Exchange Server Target PST File Path Browse sae ot 2 Do one of the following e Ifyou know the target PST file path type it in the Target PST File Path box e Click the Browse button to open the Create PST File dialog box and navigate to the desired location Then create a new PST file
22. This can be the same computer as the one running ExtractWizard In NT Backup click the Restore tab the Restore and Manage Media tab in Windows 2003 In the tree view select your Exchange backup from the list of media NT Backup allows you to restore only one Exchange Information Store at a time Note You cannot restore the Directory Click the Start Restore button The Restoring Microsoft Exchange dialog box appears Select the Erase all existing data check box In the Restore To box enter the name of the Restore Target Computer i e the computer running ExtractWizard The name must be in all capital letters See previous step 7 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard Click OK NT Backup will start to restore Exchange files to the ExtractWizard When NT Backup has finished click Close and close NT Backup In ExtractWizard click Stop and then click Finish Ontrack PowerControls 4 0 User Guide Exchange Emulation for NT Backup Exchange 5 5 on Windows NT 4 1 On the computer that will be running ExtractWizard make sure edbbcli dll is in the system path The easiest way to ensure this is to copy edbbcli dll to winnt system32 or windows system32 The edbbcli dll file can be found on the Exchange Server in the Exchange Server bin directory 2 Start ExtractWizard The computer running ExtractWizard is the Restore Target Computer 3 On
23. amp Export Ctrl P db PC U db PC U dbiPc U db Pc U m oo oO Oo Copying messages from the Find dialog box 2 In the Target pane use Paste Special to paste the messages into an Exchange mailbox or folder 3 Inthe Copy Progress dialog box review your results to make sure all the messages were copied to the target destination You can also print or save the copy report by doing one of the following e Click Print to print the copy report e Click Save to save the copy report as a text file 4 Inthe Copy Progress dialog box click Close to return to the PowerControls main window 169 Chapter 7 Restoring Exchange Data Results of Restoring Messages to an Exchange Server Mailbox or Folder with Paste Special Each mailbox will be a subfolder of the target destination and all unduplicated messages will be restored In addition their directory structure will be preserved Target exch2003 pcuser1 amp exch2003 EJ Sent Items Tasks Pastes the selection into the selected Target folder Maintains the dir structure A Example 4 Using Paste Special on a target Exchange mailbox Target exch2003 pcuser1 exch2003 PC User1 PCUser3 Exchange Outlo Fri 9 17 2004 1 E Calendar PC User2 The Republic by Fri 9 17 2004 1 L Contacts Exch2003Useri RE The very fir Fri 9 17 2004 1 nary Exch2003user3 Re Good Morni Fri 9 17 2004 1 Exch2003Us
24. e Attachments or other embedded objects within attachments e Archive files e g zip rar e Embedded OLE objects e g spreadsheet embedded in a message body e Binary files e g dll exe jpg mp3 e Metadata associated with files e g author and company information in an xls file Other PowerControls Features Available Through the Find Dialog Box In addition to the search features described in the previous sections there are several PowerControls features available through the Find dialog box Opening and Saving Attachments in the Find Dialog Box To open an attachment s file type in the Find dialog box you must have an application installed on your computer that can perform this function If no associated program is available for the attachment file type PowerControls will present a message dialog box saying the attachment cannot be viewed For instructions on opening and saving attachments see Opening Attachments and Saving Attachments on page 118 Exporting Messages from the Find Dialog Box The Export feature allows you to copy individual messages from the Find dialog box to a local or network drive destination You can choose to save exported messages as plain text files txt or Microsoft Outlook files msg To export messages from the Find dialog box 1 In the Find dialog box perform a search 2 Inthe Results area select the messages you want to export 3 On the File menu in the F
25. 136 Returning to the PowerControls Data Wizard 00 0 0 eceeeeeeeceeee sete eter eeneeeeeteeeeeeetneeeeetaeeeeetieeeeeeea 136 Opening the Source Database and Target Mailboxes from the Main Window s es 137 Opening Multiple Sources and Targets ccccceeceeeeeeeeeeeeeeseeeeeeeeeeeeeeeeseeeaeeeseeeaeeeteeaeeeseeaeees 140 Closing Sources and Targets alrae hie een Rete eae hike AA eee adie 141 Deleting It ms in the Target PaE siro ssteeliite AAEE AEAEE REAK R EPONE KA REEERE ERA ATRE 141 Chapter 5 Finding Messages ccsssssssseeeeeeeeeeeeeeeseeeeeeeeeeensesneeeeneeeeeeseseeeesseeneeeees 143 Guidelines for Using the Find Dialog BoX eccceccceeeeeeeeeeeeeeeeeeeeeseeeeeeeeseneaeeeseeeeeeeseeaeeeseeaaeees 143 Searching for MESSAGES surorii eiat iiaea aE EAEE dei vena ARANE deeded 144 Searching Within RESUItS eissiensrririeeririi eriin is rn ieit NEENA EEEN SANE erar NAKEN Eee 147 Viewing Previous Search ResultS ussesssrssssrresrirreserresrirrssisnnnasnanaestennaataaaanianaaenaanadaeandanaa nnana 148 Clearing Fields and Clearing ReSUults 0 00 2 ccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeseeeaeeeseeeaeeesenaeeeeeeaaeees 148 Saving and Using Search Profiles eccceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeseeeaeeeseneaeeeseeeaeeeseeaeeeseeaeees 148 Using Multiple Search WiNdOWS 0 ccceecee ieee e etter erties eee ie eee e tines ee nieeeesteeeeetiieeeeetieeeene 150 Searching Within Attachment ae eeraa EER ERA ERRERA K
26. 2 Using the ExtractWizard Advanced Method Ts 94 On the Connection Parameters page of the ExtractWizard select the Exchange Server 5 5 option and click Next E PowerControls ExtractWizard Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore C Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups Y Exchange Server 5 5 Please enter the Exchange Server Site and Org names Site Org On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next 3 PowerControls ExtractWizard Ioj x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder
27. 2 09 PM O edbo0063 10g 5 00MB 4 6 2005 2 37 PM No CommVault Galaxy No O 4 6 2005 2 12 PM Backup amp Recovery O 4 6 2005 2 37 PM O pcvx55 mdb 0 4 19 2005 2 04 PM 0 4 19 2005 2 06 PM o edb00068 log 5 00 M6 4 6 2005 2 37 PM No unano cian rae BL edb00069 10g 5 00MB 4 6 2005 2 37 PM No zi If you select an Exchange Information Store file which spans another tape you will be prompted to insert the next tape in sequence when the current tape has reached its end E O edbo0065 1og O eaboo066 log O edbo0067 10g 5 00 MB 5 00 MB 5 00 MB 4 6 2005 2 37 PM No 4 6 2005 2 37 PM No 4 6 2005 2 37 PM No Total Files 0 P Save ExtractWizard Catalog File Total Size O Bytes IV Show Duplicates C Documents and Settings bschmitt My Documents tape 2 7 OWSe lt Back Et Heb Selecting the Show Duplicates check box for CommVault users To use the Show Duplicates Option for CommVault Galaxy Backup amp Recovery 1 Select the Show Duplicates check box If duplicates exist they will appear on the right side of the ExtractWizard window 2 Select the duplicate s of the file s that encountered problems in ExtractWizard or PowerControls and click Next 3 Complete the remaining steps of the ExtractWizard 25 Chapter 1 Using the ExtractWizard Direct Method Step 3 Saving an ExtractWizard Catalog File The catalog file saves all the infor
28. 2 2003 9 33 AM 9 2 2003 9 33 AM 9 2 2003 9 33 AM 9 2 2003 9 33 AM 9 2 2003 9 33 AM 9 2 2003 9 33 AM 9 2 2003 9 33 AM 9 2 2003 9 33 AM 9 2 2003 9 33 AM 9 2 2003 9 33 AM 9 2 2003 9 33 AM Step 4 Completing the Exchange Information Store Selection On the Exchange Information Store File Selection page of the ExtractWizard make sure you have selected the Information Store Files that you want to extract and saved the ExtractWizard catalog file if desired Then click Next to proceed to the last page of the wizard 26 Ontrack PowerControls 4 0 User Guide ExtractWizard Exchange Information Store Destination Folder 1 On the Exchange Information Store Destination Folder page of the ExtractWizard type the path where you want ExtractWizard to extract the data use the history drop down menu or browse to the desired location and type the file name The Browse window lets you create a new folder on the target volume unless you are running Windows NT 4 Click Next The ExtractWizard verifies that you have enough disk space as well as access rights to create files and directories E PowerControls ExtractWizard Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder Destination Folder v
29. 29 2003 12 34 AM Microsoft O EXCH20034Second Storage Gror NT Backup DJ 8 29 2003 12 38 AM 0 EXCH2003 Second Storage Gror DJ EXCH2KA First Storage Group If you select an Exchange Information Store file which spans another tape you will be prompted to insert the next tape in sequence when the current tape has reached its end Total Files 4 Total Size 25 186 304 Bytes F Save Extract Wizard Catalog File X Browse lt Back ca te Extracting a full online disk backup Microsoft NT Backup 19 Chapter 1 Using the ExtractWizard Direct Method One full online backup set CA BrightStor ARCserve 20 Example 2 Extracting a Full Online Disk Backup Computer Associates BrightStor ARCserve A Computer Associates BrightStor ARCserve backup to disk can contain only one backup set and volume The backup set lists the session day and time e g 8 21 2003 2 36 PM Each volume lists the machine name and volume name e g Exch2003 First Storage Group F PowerControls ExtractWizard Mmj Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk x Catalog Exchange Information Store File Size Date Spans 5 4 8 21 2003 2 36 PM priv edb 4 157 32MB 8 19 2003 10 57AM No a priv stm 8 01 MB 8 19 2003 10 57 4M No publ edb 17 01MB 8 19 2003 10 57 4M No pub1 stm 4 01MB 9 19 2003 10 57AM No E000079E log 5 00MB 8 21 2003 3 01 P
30. 5 MB Stm File True Size of STM File 2 MB EDB Creation Time 8 26 2003 11 25 08 Size of EDB File 12 MB EDB Version Exchange 2000 2003 Properties of an EDB File 123 Chapter 3 Looking at the Interface Performing an Integrity Check You can perform an integrity check on messages folders mailboxes PST files and EDB files During the integrity check PowerControls will verify that it can read all folder and message properties from the selected source If the selected source is an EDB file PowerControls will perform a database structure and checksum scan prior to the property verification To perform an integrity check of an EDB file PST file mailbox folder or message 1 Inthe Source pane select an EDB file PST file mailbox folder or message s 2 On the Edit menu click Integrity Check The PowerControls Integrity Check dialog box appears 3 Click Print to print a copy of the integrity check 4 Click Save to save a copy of the integrity check to file PowerControls Integrity Check Beginning Message and Folder Properties Read Verification Allfolders successfully verified All messages successfully verified All associated messages successfully verified Integrity Check finished on 8 28 2005 at 9 36 PM lt Ji Integrity Check Finished 00h 00m 00s APAMITAN Print Save An integrity check of an EDB file Viewing Deleted Messages PowerControls can view and restore deleted messages that are
31. 9 2 2003 9 33 AM CH2003 Second Storage Gro Sata 0100052 log 500MB 9 2 2003 9 33 AM E0100054 log 5 00MB 9 2 2003 9 33 AM E0100055 log 5 00MB 9 2 2003 9 33 AM E0100056 log 5 00MB 9 2 2003 9 33 AM E0100057 log 5 00MB 9 2 2003 9 33 AM E0100058 log 5 00MB 9 2 2003 9 33 AM If you select an Exchange Information Store file which spans another tape you will be prompted to insert the next tape in sequence when the current tape has reached its end Total Files 14 Total Size 134 238 208 Bytes Save ExtractWizard Catalog File Browse ee o Extracting the last normal plus the last differential backup to disk Microsoft NT Backup To extract an online copy backup plus every incremental or last differential Use the same procedure for extracting a copy backup as you do for extracting a full online backup A copy backup also works the same as a full online backup when extracting a copy backup plus every incremental or last differential backup For more information see the following topics e To extract a full online normal backup on page 19 e To extract the last full online and every incremental backup on page 22 e To extract the last full online and last differential backup on page 23 Note The only difference between a full online backup and a copy backup is the following For a full online backup the log files are truncated For a copy backup the log files are not truncated 23 Chapter 1 Usin
32. DLLPaths with Value Name Esebcli2 Data Type REG_EXPAND_ SZ String Drive Path Esebcli2 dll Note for Windows 2000 Use regedt32 exe to create a REG_EXPAND_SZ value My Computer m HKEY_CLASSES_ROOT m HKEY_CURRENT_USER B HKEY_LOCAL_MACHINE H E HARDWARE E sam G SECURITY E SOFTWARE E SYSTEM H E ControlSet001 H Controlsetooz S CurrentControlSet B Control 5 BackupRestore em FOLLPaths z vatoeto REG_EXPAND_SZ C windows system32 esebcli2 dll E 0 A i My Computer HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control BackupRestore DLLPaths Ui Example of Setting the Registry Key 2 Start ExtractWizard The computer running ExtractWizard is the Restore Target Computer 3 On the first page of the ExtractWizard click Next 104 Ontrack PowerControls 4 0 User Guide 4 On the Method of Extraction page of the ExtractWizard select Advanced Method and UltraBac Then click Next E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software C Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to
33. Emulation page of the ExtractWizard Do not select either the Stop services before restore check box or the Start services after restore check box Note If these check boxes are selected HP OpenView Storage Data Protector will display a message stating the restore failed Click OK The files will still be extracted and usable 20 21 22 23 Ontrack PowerControls 4 0 User Guide Under Restore actions select the action you want to perform e Restore both databases e Restore private database only e Restore public database only Click the Devices tab and verify your devices are properly configured Click the Media tab and verify the required media is available Click the Restore button The Start Restore Session dialog box appears Do one of the following e Click Next to specify options on Report level and Network load and then click Finish e Click Finish When HP OpenView Storage Data Protector says it has finished close the program In ExtractWizard click Stop and then click Finish 63 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for Veritas Backup Exec 8 6 and 9 1 10 0 Exchange Emulation for Veritas Backup Exec 9 1 10 0 and Exchange 2000 2003 1 Install Backup Exec Remote Agent for Windows Servers client software on the computer that will be running ExtractWizard 2 On the computer that will be running ExtractWizard do one of the following 3
34. Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups E Please enter the Exchange Server Site and Org names Site NOT REQUIRED Org NOT REQUIRED e l __ On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next EA PowerControls ExtractWizard 5 x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp zi lt Back Et Hep 77 Chapter 2 Using the ExtractWizard Advanced Method 8 10 11 12 13 14 15 16 17 18 78 When the ExtractWizard Exchange Emulation page changes from Initializing
35. Exchange data PowerControls works with your existing Microsoft Exchange server backup architecture and procedures and allows you to recover individual mailboxes folders messages attachments and even calendar notes and tasks directly to your production Exchange server or any PST file This eliminates time consuming and expensive single mailbox brick level backups This powerful software also lets you search and create a copy of all archived email that matches a given keyword or criteria The PowerControls ExtractWizard lets you restore Exchange Information Store data from tape and disk backups to any alternate location e g machine volume folder thereby eliminating the need for a recovery server In contrast most backup programs let you restore Exchange data only to the same or duplicate server from which it was backed up About this User Guide This user guide shows you how to install PowerControls how to use its commands and design features and how to get help It provides step by step instructions for completing specific tasks on the Windows platform See the table of contents or the index to locate the pages on which particular topics are discussed Use Adobe Acrobat to open the PDF version of this user guide After you open the PDF file click the Hand tool to view the table of contents hyperlinks in layout view Then click a hyperlink to jump to a specific topic in the manual Five Major Reasons for Using PowerControls T
36. File Name s or Attachment Text Each Search in check box that you select is run as a separate query and the results of the query are combined i e OR d together Note about searching within attachments PowerControls does not search within archive file types such as zip or rar files For more information see Searching Within Attachments on page 150 In the Sent from and Sent to boxes enter the appropriate names if desired Using the Sent to box is particularly useful if you are trying to find a message sent to multiple people The rules for using spaces commas and quotation marks apply when using the Sent from and Sent to boxes For Dated after and Dated before select the appropriate check box if desired You may select both check boxes Then type or select the part of the date you want to change Dated after Searches for documents dated on or after the selected date Dated before Searches for documents dated on or before the selected date When you have finished specifying search criteria click Find Now The results of your search appear in the message list To preview the messages returned by the search click the Preview check box DER File Edit Search in folder Multiple folders selected Browse C Search in results Search for words summary report Exclude words Clear Fields Search in M MessageSubject Attachment File Name s Clear Results Message Body Attachment Text Help Sen
37. HP OpenView Storage Data Protector Do not click the Stop button until you reach the end of these instructions Hix Tip You can refer ExtractWizard Exchange Emulation to the Restore Please use your backup software to restore your backup to ah information on this page when Using your backup software select the option to restore to a different computer and enter TARGET as the verifying it in HP Exchange server destination If your backup software asks for a log file or temporary file directory enter Open View Storage e ternp as the path Data Protector later in this section Restore to TARGET Log file path e itempi Emulating Exchange Server Click Stop when your backup software completes extracting files Start HP OpenView Storage Data Protector on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard Select Restore from the drop down list at the top left of the window In the left pane expand the MS Exchange 5 x Server folder and select the appropriate Exchange Server In the right pane select the Exchange backup you would like to restore Note You cannot restore the DS object In the right pane click the Options tab Select the Restore to another client checkbox Select the name of the Restore Target Computer from the drop down menu See previous step 8 to verify that you are using the Restore to value from the Exchange
38. In the Temporary location for log and patch files box enter the log file path See previous step 9 to verify that you are using the Log file path value from the Exchange Emulation page of the ExtractWizard Do not select either of the check boxes at the bottom of the Restoring Database Restore dialog box Click OK NT Backup will start to restore Exchange files to the ExtractWizard The Restore Progress dialog box appears When NT Backup has finished click Close and close NT Backup In ExtractWizard click Stop and then click Finish 49 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for NT Backup Exchange 5 5 on Windows 2000 XP 2003 1 5 50 On the computer that will be running ExtractWizard make sure edbbcli dll is in the system path The easiest way to ensure this is to copy edbbcli dll to winnt system32 or windows system32 The edbbcli dll file can be found on the Exchange Server in the Exchange Server bin directory Start ExtractWizard The computer running ExtractWizard is the Restore Target Computer On the first page of the ExtractWizard click Next On the Method of Extraction page of the ExtractWizard select Advanced Method and NT Backup Then click Next E PowerControls Extract Wizard BEI Choose the method of extraction You can choose to extract the data directly or by using the backup software C Direct Method The direct method reads the tape or disk file directly withou
39. Messages with Copy Paste The following instructions show you how to restore individual messages to a folder in a target PST file or Exchange Server by using Copy Paste Keep in mind that using Drag and Drop achieves the same results Guidelines for Restoring Messages 1 You can copy messages from the message list in the Source pane or the Find dialog box 2 You can use Drag and Drop or Copy Paste to restore individual messages to a folder in the Target pane 3 You cannot use Drag and Drop or Copy Paste to restore individual messages to a PST root node an Exchange server root node or an Exchange mailbox However you can use Paste Special to restore individual messages to these locations 4 Using Drag and Drop or Copy Paste to restore individual messages does not preserve the directory structure of the restored messages If you want to preserve the directory structure of restored individual messages use Paste Special Tip For information on Paste Special see Restoring Messages with Paste Special on page 166 To restore messages with Copy Paste 1 Inthe Source pane or Find dialog box copy messages from the message list Source C ExtractWizard 8_29 2003 12_3 EXCH2003 Second Storage Group Priv2_edb 2 Inthe Target pane paste the messages into a folder e g Inbox in the target PST file or Exchange Server 164 Sources ee E Source 1 Priv
40. Operation gt Explanation list perform a list operation Operation options Explanation o c mblist txt output report file name lt Source Store gt Explanation c priv1 edb path to the database file name Example 5 Perform an integrity check on and entire EDB integ r o c output txt c privl edb ROOT lt Operation gt Explanation integ Perform an integrity check on a database Operation options Explanation o c output txt output report file name lt Source Store gt c priv1 edb Explanation path to the database file name lt Source Folder Path gt ROOT Explanation Root of the EDB entire EDB Example 6 Copy a folder from a pub EDB to public folders only copy messages dated after 01 01 2000 powercontrols copy r o c out2 txt da 01 01 2000 c pub1 edb newsgroups pcevx2000 administrator pub ROOT lt Operation gt Explanation copy perform a copy operation Operation options Explanation r copy subfolders o c out2 txt output report file name da 01 01 2000 Only copy messages that were created after this date lt Source Store gt c pub1 edb Explanation path to the database file name lt Source Folder Path gt Explanation newsgroups source folder to copy lt Target Store gt Explanation pcvx2
41. PC Browse Skip gt gt Cancel 130 Ontrack PowerControls 4 0 User Guide Guidelines for Selecting an Exchange Database 1 For best results when using an online incremental or differential backup e Put the edb and stm files in one directory e Put the associated log files e g log pat chk in one directory Note The two directories can be different PowerControls does not require stm or log files but you should include them to ensure that all email data is recovered 2 Ifyou are using an offline backup You need to use the edb and stm files To ensure that all email data is recovered you should also include all log files as well as pat and chk files if they exist PowerControls performs its own verification process and will include the log and pat files to determine if it needs them to recover the data 3 For best results when specifying a temporary file path for idx and dat files Make sure you have a sufficient amount of hard drive space for dat and idx files These files may require hard drive space equal to the size of the log files Therefore you may need to change the default file path for idx and dat files if you need more space PowerControls never modifies an edb file or its associated files e g log stm pat chk however it does create dat and idx files the first time you open an edb file from a directory that contains log files Each time you reopen the edb file
42. PST file and MAPI subsystem PSTs opened as source will be modified To specify a source file 1 In the Source File box use the Browse button to find the source EDB file or the source PST file 2 Ifyou specified a PST file path proceed to step 5 PST files do not require log file or temporary file paths 3 Inthe Log File Path box use the Browse button to find the log files associated with the source EDB file Important Note After you select an EDB file the Log File Path box defaults to the source EDB file path even if the log files are not in the same directory as the source EDB file Therefore make sure you enter the correct log file path in the Log File Path box 4 Inthe Temporary File Path box accept the default location for idx and dat files or specify a new location if they require more hard drive space For more information see Guidelines for Selecting an Exchange Database on page 131 5 Click Next PowerControls Data Wizard Source Path Selection Please browse for the EDB or PST file you will be using as your source Please select the browse button to find the correct source file to open using this wizard If you would not like to open a source file at this time please select the skip button to move on for your next selection Source File edb pst rti iSC S Browse Log File Path log pat chk X Browse Temporary File Path idx dat C DOCUME 1 BSCHMI 1 ENG LOCALS 1 Temp
43. Quick Start menu click Restore A Server tree appears in the Source tab 15 In the Source tab select the Exchange backup you want to restore 16 Right click the storage group you want to restore and click Backup Agent Option The Backup Agent Restore Options dialog box appears 17 In the Temporary location for log and path files box enter the log file path See previous step 10 to verify that you are using the Log file path value from the Exchange Emulation page of the ExtractWizard 18 Click OK to close the Backup Agent Restore Options dialog box 19 Click the Destination Tab 20 Clear the Restore files to their original location check box Important Note For the following two steps use the Network tree Do not use the Windows NT 2000 XP 2003 Systems tree 21 In the Network tree expand the Microsoft Windows Network node and locate the Restore Target Computer If the Restore Target Computer does not appear do one or both of the following e Ifthe domain or workgroup that the Restore Target Computer belongs to does not appear in the Microsoft Windows Network node right click the Microsoft Windows Network node and click Add Machine Object In the Add Object dialog box enter the domain or workgroup and click Add e Ifthe Restore Target Computer does not appear in the domain or workgroup it belongs to right click the domain or workgroup node and click Add Machine Object In the Add Object dialog box enter the name
44. Ready 5 Inthe Search for words box enter one or more words or phrases if you want to execute a keyword search Keep in mind the following points e Put a space between words or phrases to perform an AND operation i e all words must be matched in order to include a message with the search results e Puta comma between words or phrases to perform an OR operation i e only one of the words must be matched in order to include a message with the search results e Put quotation marks around word phrases i e the exact phrase must be matched in order to include a message with the search results Example Search for words dog cat mouse rat Search results Messages that contain dog AND cat AND mouse OR rat are included in the search results 6 In the Exclude words box enter words or phrases if you want to perform a NOT operation If matched these words or phrases will exclude a message from the search results The rules for using spaces commas and quotation marks apply when excluding words from a search Example Search for words dog cat mouse rat Exclude words bird Search results Messages that contain dog AND cat AND mouse OR rat BUT NOT bird are included in the search results 145 Chapter 5 Finding Messages 10 11 146 For Search in select one or more of the following check boxes Message Subject Message Body Attachment
45. The last page of the ExtractWizard displays all of the files that were successfully extracted 3 PowerControls ExtractWizard PowerControls ExtractWizard Finished Allfiles were successfully extracted Extract started on 2 24 2005 at 3 55 30 PM a Extract finished on 2 24 2005 at 4 38 44 PM Elapsed time 00h 43m 13s Extracted 11 631 251 456 Bytes of 11 631 251 456 Bytes Extractwizard detected you extracted multiple datasets In order for PowerControls to use all the log files you extracted make sure they are all in the same directory Successful files e legato61 Thu Feb 24 15_27_46 2005 exch2ka Information Store STMUser STMusers e legato61 Thu Feb 24 15_27_46 2005 exch2ka Information Store STMUser STMusers ede e legato61 Thu Feb 24 15_27_46 2005 exch2ka Information Store STMUser STMusers strr e legato6 Thu Feb 24 15_27_46 2005 exch2ka Information Store STMUser E010001E log e legato61 Thu Feb 24 15_24_50 2005 exch2ka Information Store SP3 2000Loadsim e legato6 Thu Feb 24 15_24 50 2005 exch2ka Information Store SP3 2000LoadSim edb e legato6 Thu Feb 24 15_24_50 2005 exch2ka Information Store SP3 2000LoadSim stm e legato61 Thu Feb 24 15_24_50 2005 exch2ka Information Store SP3 Loadsim e legato6 1 Thu Feb 24 15_24_50 2005 exch2ka Information Store SP3 LoadSimO edb e legato61 Thu Feb 24 15_24 50 2005 exch2ka Information Store SP3 LoadSimO stm X 4 17 If you are sati
46. Tue 8 26 2003 PC User2 Rich Test email Tue 8 26 2003 y PC User3 M a In the Target pane paste the folder into a folder mailbox or PST root node In the Copy Progress dialog box verify your results to make sure that your messages from all mailboxes were copied to the target destination You can also print or save the copy report by doing one of the following e Click Print to print the copy report e Click Save to save the copy report as a text file In the Copy Progress dialog box click Close to return to the PowerControls main window Ontrack PowerControls 4 0 User Guide Results of Restoring a Folder All unduplicated messages in the folder will be restored and their directory structure will be preserved If the folder does not exist in the target destination it will be created Target exch2003 pcuser1 exch2003 Sent Items Tasks Pastes the selection into the folder currently selected in the Target Tree a Example 7 Pasting a folder in a target destination e g Exchange mailbox Target exch2003 pcuser1 Ble a ST MUseri Krollontrack co Tue 9 09 2003 O PCUser3 Exchange Outlo Tue 9 09 2003 O PCUser2 What is Man Tue 9 09 2003 PC User2 The Republic by Tue 9 09 2003 PC User2 RE Solution fo Tue 9 09 2003 E PC User2 RE Lunch Tue 9 09 2003 D PCUser1 Summary Report Tue 9 09 2003 Exch2003 Useri RE The very
47. a folder mailbox PST root or Exchange server root 3 Inthe Copy Progress dialog box verify that your messages were successfully copied and click Close Tip Use the Paste Special command to retain the directory structure of messages copied from the Find dialog box because messages in this dialog box often come from several source locations To restore a folder a mailbox an EDB file or a PST file 1 In the Source pane copy a folder a mailbox an EDB file or a PST file 2 Inthe Target pane paste the copied item into a folder mailbox PST root or Exchange server root 3 Inthe Copy Progress dialog box verify that your messages were successfully copied and click Close Note You cannot open the same PST as a Source and Target In addition you cannot restore messages from a PST file to an Exchange Server root node To restore data even faster use drag and drop e Example To restore an entire EDB file drag it to the target Exchange server root 159 Chapter 7 Restoring Exchange Data Limits for PST and Folder Targets When restoring Exchange Data to a target PST or folder PSTs have the following limits 2 GB PST Limit When a target PST file reaches 1 8 GB PowerControls will create a new PST for the additional messages The new PST file will have the same name as the original target PST file plus an appended number in parentheses Personal Folders 1 Personal Folders 2 and so on PowerControls will create the f
48. aA A T E saacabencaiannd faevadedevadatients 3 PowerControls Editions as ia r a A E N E A E A eee 4 Enabling the Licensing Agents rasire kri n rennan n A ERREEN KRACKER EEA AARE SA ERRE TEORA KEEA AEA ERRA 5 TAS Licensen Floere a E E E A O EEE 6 About the Exchange Databases edre A R E A R ARRE 7 Organizing the Exchange Database Files for PowerControls ccccceseeeeeeeeeeeeeeeenueeeeeeneeeeeeaas 8 Cetini HED e aE EEE E EN E E 8 Conventions titis Manual eesin aa A E aaa 9 Updating PowerControlS i022 aabedesvsaecetesvabec fo isioceds dadedevtavabec evince de labedaveintadeeinlcae A 10 Chapter 1 Using the ExtractWizard Direct Method ccescsseeeeeeeeeeeeeeeneeeeeeeeeeeeees 11 ExtractWizard Welcome Paga oriori r aaner a A AE EET REEE A AEAEE E 11 ExtractWizard Method of Extraction ooreen eE EAE 12 ExtractWizard Exchange Information Store Extraction SOUrCE ccccceeeeseeeeeeetteeeeeetteeeeeenaaes 14 ExtractWizard Catalog Performance Options cc ceeececeeeeeeeeeeeeeneeeeeeeneeeeeeenaeeeeeenaeeeeeenaeeeeeeaes 15 ExtractWizard Catalog Progress oceana E eA ARA AREE E AA AAR A A KE EREE Na 17 ExtractWizard Exchange Information Store Selection ccccececeeeeeeeeeeeeeeeeeeeeeeneeeeeeeneeeeeeaes 18 Step 1 Viewingan Exchange Backup scare oiriin a E EAE 18 Step 2 Extracting an Online or Offline Backup ccccccccceceeeeeeeecneceeeeeeesecceaeaeeeeeeetesennieaeeeeees 19 Step 3 Saving an ExtractWizard
49. and robotic library support to quickly extract online exchange backups This method requires the backup client software to be installed on this computer Select the sofware used to create the backup CA BrightStor ARCserve e e The Connection Parameters page of the ExtractWizard appears 3 PowerControls ExtractWizard BEI Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups First Storage Group Second Storage Groul 7 mC Exchange Server 5 5 Please enter the Exchange Server Site and Org names Site NOT REQUIRED Drg NOT REQUIRED s e 5 Select the Exchange Server 2000 or Exchange Server 2003 option 6 In the Storage Groups box enter the name of the storage group you will be extracting The storage group name is case sensitive and must match exactly as it appears in the Exchange System Manager You can enter multiple storage groups separated by semicolons 7 Click Next 81 Chapter 2 Using the ExtractWizard Advanced Method 8 If ExtractWizard displays a warning about the ARCserve Exchange client not being properly configured for emulating Exchange 2000 2003 click OK to continue You can configure the ARCserve Exchange client when you get to step 12 later in this section
50. bin directory Then set the registry key HKEY LOCAL MACHINE System CurrentControlSet Control BackupRestore DLLPaths with Value Name Esebcli2 Data Type REG_EXPAND_ SZ String Drive Path Esebcli2 dll Note for Windows 2000 Use regedt32 exe to create a REG_EXPAND_SZ value My Computer m HKEY_CLASSES_ROOT m HKEY_CURRENT_USER B HKEY_LOCAL_MACHINE H E HARDWARE E sam G SECURITY E SOFTWARE E system H E ControlSet001 H E ControlSet002 S CurrentControlSet B Control BackupRestore em FOLLPaths z vatoeto REG_EXPAND_SZ C windows system32 esebcli2 dll E 0 A i My Computer HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control BackupRestore DLLPaths Ui Example of Setting the Registry Key 2 Start ExtractWizard The computer running ExtractWizard is the Restore Target Computer 3 On the first page of the ExtractWizard click Next 80 Ontrack PowerControls 4 0 User Guide 4 Onthe Method of Extraction page of the ExtractWizard select Advanced Method and CA BrightStor ARCserve Then click Next E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software C Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations
51. can sort messages in the source and target message lists based on attachments message sender subject date and status In addition the source message list lets you sort messages based on status and the Sent Items folder lets you sort items based on the To heading Sorting messages on the From column for example can help to identify messages from a specific sender E Pcuser1 Summary Report Tue 8 26 2003 nS PC User2 RE Lunch Tue 8 26 2003 S PC User2 RE Solution for Tue 8 26 2003 M4 PC User2 The Republic by Tue 8 26 2003 EJ O Pcuser2 What is Man Tue 8 26 2003 E a Pcuser3 Exchange Outloo Tue 8 26 2003 a STM User 1 Plain textmessa Tue 8 26 2003 F E O SmMuUseri Rich Test email m Tue 8 26 2003 E Sm Museri MSN webpage se Tue 8 26 2003 Eza STM User 1 Attached MINE e Tue 8 26 2003 gt E st Muser1 Inserted graphic Tue 8 26 2003 A STM User 1 Backgroud color Tue 8 26 2003 4 To sort a message list 1 Click a column heading to sort the messages based on that heading For most headings an arrow appears indicating the sort direction An up arrow indicates that the messages appear in ascending A Z order A down arrow indicates that the messages appear in descending Z A order 2 To reverse the order of the messages based on that column heading click the column heading again Notice the arrow reverses directions An example of sorting messag
52. correctly and the PST file may become corrupt About Restoring Messages to an Exchange Server You must have sufficient access rights to all of the Exchange mailboxes you are trying to restore messages to Keep in mind that you can connect to only one mailbox at a time Restoring Messages to Exchange 2000 2003 In Exchange 2000 2003 the permission that controls whether or not any mailbox can be copied to is Full Mailbox Access You must have Full Mailbox Access set to Allow in order to copy to a mailbox other than the one you logged in under Restoring Messages to Exchange 5 5 In Exchange 5 5 the account you are logged in under needs an Exchange Service Account Administrator rights or role As long as you copy this role to your account you can restore messages to any mailbox 160 Ontrack PowerControls 4 0 User Guide About the Copy Progress Dialog Box Each time you attempt to restore messages to the Target pane the Copy Progress dialog box appears This dialog box displays the following information about the copy operation e Time of copy operation e Number of messages associated messages and folders e Errors if any e Mailboxes that PowerControls connected to or failed to connect to when copying to an Exchange server e Copy results PowerControls Copy Progress Source File C ExtractWizard Set created 8_28_2003 at 8 45 AM EXCH2003 Second Storage Group Priv2 edb Source Folder Priv2 edb PC User1 Targe
53. create a folder to represent each mailbox Each mailbox will be a subfolder of the folder the user selected for the Paste Special operation If the target is an Exchange Server mailbox or folder PowerControls will copy all messages to the target Each mailbox will be a subfolder of the folder the user selected for the Paste Special operation If the target is an Exchange Server root node the Paste Special code will attempt to connect to each mailbox one at a time and copy each message to its corresponding mailbox and folder If the folder does not exist it will be created If the mailbox does not exist PowerControls will log an error in the copy results skip the entire mailbox and continue the Paste Special operation Note You cannot restore messages from a PST file to an Exchange Server root node To restore messages to a PST root or folder with Paste Special If the target is a PST root node or folder PowerControls will create a folder to represent each mailbox Each mailbox will be a subfolder of the folder the user selected for the Paste Special operation 1 166 In the Source pane or Find dialog box copy messages from the message list In this example messages from three different mailboxes PC User 1 PC User 2 and PC User 3 are copied from the message list in the Find dialog box Sl p Open Ctril 0 Select All Ctrl 4 2 Export Ctrl P BRBRBRBHRBRRERD Copying messages from the Find dialog box
54. email attachments The Searching within Attachments feature supports Unicode text and is available for both EDB and PST sources PowerControls supports Microsoft Office documents and many other popular file types For a list of supported file types see the FAQs at www ontrack com powercontrols Note about the licensing agent The PC Agent for Advanced Searching must be enabled in order to search attachments For more information see Enabling the Licensing Agents on page 5 File Edit Search in folder Source 1 Priv2 edb Browse C Search for words the Exclude words quick Clear Fields Search in V Message Subject Attachment File Name s Message Body MV Attachment Text Sent from brown Sent to fox Dated after Dated before Ready To search within attachments 1 In the Find dialog box select the Attachment Text check box 2 Specify other desired search criteria For more information see Searching for Messages on page 144 3 Click Find Now If PowerControls matches a keyword or phrase in the text of the attachment it will return a Hit just as it would if it found a keyword or phrase in the body or subject of a message 150 Ontrack PowerControls 4 0 User Guide Exceptions When Searching Within Attachments When searching within attachments PowerControls searches only for embedded messages one level deep It does not search for the following items
55. exactly as it appears in the Exchange System Manager Backup Exec will check this name which is case sensitive and it must match exactly You can enter multiple storage groups separated by semicolons Click Next 73 Chapter 2 Using the ExtractWizard Advanced Method 8 On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next EJ PowerControls ExtractWizard 10 x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp zi 9 When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start Backup Exec Do not click the Stop button until you reach the end of these instructions
56. fir Tue 9 09 2003 Administrator Please review b Tue 9 09 2003 Exch2003user3 Re Good Morni Tue 9 09 2003 lt Example 7 Results of pasting a folder in a target destination e g Exchange mailbox Note No folder is created because the copied folder Inbox already exists in the target Exchange mailbox 175 Chapter 7 Restoring Exchange Data Restoring a Mailbox The following instructions show you how to restore a mailbox to any target destination by using Copy Paste Keep in mind that using Drag and Drop achieves the same results Guidelines for Restoring a Mailbox 1 You can use Drag and Drop or Copy Paste to restore a mailbox to a target PST root node or folder or to an Exchange Server root node mailbox or folder 2 Ifyou restore a mailbox to a target PST root node Messages from folders in the source PST are restored to corresponding folders in the target PST e g messages from the source Inbox are restored to the target Inbox If a corresponding folder does not exist in the target destination it will be created 3 Ifyou restore a mailbox to a to a target PST folder or to an Exchange Server mailbox or folder If the mailbox does not exist in the target destination a folder with its name will be created Important Note If you want to restore a mailbox to a target Exchange server root node the source mailbox must exist on the target Exchange server and you must have full mailbox access righ
57. following e Ifthe domain or workgroup that the Restore Target Computer belongs to does not appear in the Microsoft Windows Network node right click the Microsoft Windows Network node and click Add Machine Object In the Add Object dialog box enter the domain or workgroup and click Add e Ifthe Restore Target Computer does not appear in the domain or workgroup it belongs to right click the domain or workgroup node and click Add Machine Object In the Add Object dialog box enter the name of the Restore Target Computer and click Add See previous step 10 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard Expand the Restore Target Computer node and select the Microsoft Exchange Server node Note If the Microsoft Exchange Server node does not appear under the Restore Target Computer select the Restore Target Computer node so that its name appears in the Address box above the Destination tree Then append dbaexch to the Restore Target Computer name This signals ARCserve you are restoring an Information Store On the toolbar click the Start button If the Remote Agent Security is not properly configured the Security dialog box appears Make sure your Server logon account User Name and Password is correct The account you use must have backup operator rights to the Restore Target Computer Click OK The Session User Name and Password dialog box appears Verify the session inf
58. for UltraBac 7 1 and 8 0 Magnetic Library UltraBac Software Tape Format PowerControls Agent Versions Supported Disk Backup Tape Backup Agent for PST as Source Microsoft Outlook NA NA 2000 or later Agent for Advanced NA NA NA Searching Microsoft NT Backup BKF files and VERITAS Backup Exec BKF files are proprietary to each respective program and are not interchangeable For Legato NetWorker 7 x backups created using Advanced File Backup Ontrack recommends the Advanced Method for extraction For ARCserve 11 x multiplexed backup tapes Ontrack recommends the Advanced Method for extraction To view the currently enabled Agents e On the Help menu click About and then click License Info Introduction To enable an Agent 1 Contact a sales representative and specify which agent you wish to purchase A license ini file containing the newly enabled agent will be sent to you Note To contact a sales representative see the contact information at the beginning of this user guide 2 Replace the existing ini file with the new ini file The default location for this file is in the PowerControls directory The License ini File All PowerControls editions require a license ini file The purpose of this file is to let you buy the edition that contains only those features you need Each edition has a specific ini file Before PowerControls enables itself it checks the ini file for five things e The license ini file
59. hee 9 When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start NT Backup Do not click the Stop button until you reach the end of these instructions AEX Tip You can copy ExtractWizard Exchange Emulation the Res tore to Please use your backup software to restore your backup and Log file path information Using your backup software select the option to restore to a different computer and enter TARGET as the on this page and Exchange server destination If your backup software asks for alog file or temporary file directory enter paste it into NT e temp as the path Backup when prompted later in this section Restore to TARGET Log file path e temp Storage Groups First Storage Group Second Storage Group Emulating Exchange Server Click Stop when your backup software completes extracting files 10 Start NT Backup Backup Utility in Windows XP and 2003 on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard 11 Do one of the following e If NT Backup is on a different computer than ExtractWizard proceed to step 12 e If NT Backup is on the same computer as ExtractWizard skip steps 12 15 and proceed to step 16 48 20 21 22 23 24 Ontrack PowerControls 4 0 User Guide In NT Backup click the Backup tab
60. its name not its check box to display the Exchange Information Store Files on the right side of the window In the illustration below the Microsoft NT Backup contains four backup sets and five volumes Each backup set lists the session day and time e g 8 29 2003 12 34 AM Each volume lists the machine name and volume name e g EXCH 2003 Second Storage Group EJ PowerControls ExtractWizard Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk J Catalog Exchange Information Store File Size Date D 8 29 2003 12 33 AM O Priv2 edb 12 01 MB 8 29 2003 12 34 AM Four full O EXCH2003 Second Storage Grot C Priv2 stm 201MB 9 29 2003 12 34 AM online 20 EEEN AM maere L E010003D log 5 00MB 8 29 2003 12 34 AM XCH2 econd Storage Gro J l 29 2003 12 34 AM backup sets 8 29 2003 12 35 AM E010003E log aoe Microsoft O EXCH2003 Second Storage Grot NT Backup 0 8 29 2003 12 38 AM O EXCH2003 Second Storage Gror CO EXCH2KA First Storage Group IF you select an Exchange Information Store file which spans another tape you will be prompted to insert the next tape in sequence when the current tape has reached its end Total Files 0 Total Size O Bytes Save ExtractWizard Catalog File Browse cack nets ea te Viewing a full online disk backup Microsoft NT Backup 18 Ontrack PowerControls 4 0 User Guide Step 2 Extracting an Online or Of
61. log files box enter the log file path See previous step 8 to verify that you are using the Log file path value from the Exchange Emulation page of the ExtractWizard Do not select the Last resort set start recovery check box Note If this check box is selected HP OpenView Storage Data Protector will display a message stating the restore failed Click OK The files will still be extracted and usable Click the Devices tab and verify your devices are properly configured Click the Media tab and verify the required media is available Click the Restore button The Start Restore Session dialog box appears Do one of the following e Click Next to specify options on Report level and Network load and then click Finish e Click Finish When HP OpenView Storage Data Protector says it has finished close the program In ExtractWizard click Stop and then click Finish 59 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for HP OpenView Storage Data Protector and Exchange 5 5 1 Install HP client software on the computer that will be running ExtractWizard When choosing components for this client make sure to include the MS Exchange 5 x Integration component Note If the computer running ExtractWizard already has the HP client software installed make sure the MS Exchange 5 x Integration component has been included in the installation 2 On the computer running ExtractWizard make sure edbbcli dll is in
62. must be valid for PowerControls 4 0 You cannot use a PowerControls 3 10 license ini file with PowerControls 4 0 Neither can you use a PowerControls 4 0 license ini file with PowerControls 3 10 e Mailbox limit if applicable Applies to the Standard and Business editions e Server name enforcement if applicable Allows users to open EDB files only from the licensed server names Applies to the Enterprise and Business editions e Subscription length if applicable Example is customers who run computer forensics Applies to the Commercial edition e Agents ExtractWizard Agents PowerControls PST Agent Note If you have the PowerControls Standard Edition 100 mailboxes and you attempt to open an EDB file with 101 mailboxes PowerControls will not open the file Tip To view and or change the location of the ini file see Setting Preferences on page 125 In the PowerControls Preferences dialog box click the Options tab and read the instructions for the License file name preference Example of a license file PowerControls license ini file Standard Edition with 3 Agents enabled Kroll Ontrack License File Any modification will invalidate this file Copyright Kroll Ontrack Inc 2005 Product Product Ontrack PowerControls 4 0 Edition Standard 8cb9 7OVGKkRQnAutC3kdS3 Vy5uti3qz95nM4S Aimfw SLN SLN 08 2004 Company A Licensed Mailboxes 100 juUCKhVQ8gs Ontrack PowerControls
63. source or search results to a public folder target e Data Store Reporting Capabilities PowerControls can now create data store reports The reports contain statistics about the data store such as sizes and counts for attachments and messages and may be generated per domain mailbox database and date The reports may be saved as tab delimited or comma delimited text files Any data store opened as a source can be the source of a report e Save Search Criteria PowerControls now allows you to save search criteria to a file for later retrieval Once you select a saved search profile the Find dialog box populates all fields with the appropriate values You can also open and edit previously saved search profiles e Multiple Search Session Capabilities PowerControls now lets you open multiple instances of the Find dialog box to search any combination of information stores at the same time There is no limit other than system resources for the number of concurrent searches you can initiate e Database Integrity Check PowerControls now has the Database Integrity Check feature in all versions which was previously available only in the Free edition This feature allows you to perform a recursive read of all properties of folders and messages contained in an EDB mailbox or folder It also allows you to perform a database structure test e Command Line Date Filtering PowerControls offers you the ability to enter a date range at the co
64. statistics report 191 mailbox report 193 messages by database report 192 messages by date report 194 saving reports 195 sorting reports 195 viewing reports 189 reports See reporting resizing panes separated by a split bar 119 restoring backup Exchange data with ExtractWizard restoring a full online backup 19 restoring the last full online and last differential backup 23 restoring backup Exchange data with ExtractWizard Direct Method restoring a backup from Exchange 5 5 vs Exchange 2000 2003 24 restoring a full offline backup 24 restoring an online copy backup 23 restoring the last full online and every incremental backup 22 restoring Exchange data looking at the Target pane 115 restoring Exchange data to a PST file about the Copy Progress dialog box 161 looking at the Target message list 115 restoring a folder 174 restoring a folder a mailbox or an EDB file 159 restoring a mailbox 176 restoring an EDB file 178 restoring individual messages with Copy Paste 159 164 restoring individual messages with Paste Special 159 166 restoring Exchange data to an Exchange server about the Copy Progress dialog box 161 restoring a folder 174 restoring a folder a mailbox or an EDB file 159 restoring a mailbox 176 restoring an EDB file 178 restoring an Exchange server mailbox or folder with Copy Paste 169 restoring individual messages to an Exchange server root node with Paste Special 172 restoring individual mes
65. the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start UltraBac Do not click the Stop button until you reach the end of these instructions E PowerControls ExtractWizard l Tip You can copy the Restore to ExtractWizard Exchange Emulation 5 Please use your backup software to restore your backup information on this page and paste it into Using your backup software select the option to restore to a different computer and enter TARGET as the Exchange server destination If your backup software asks for a log file or temporary file directory enter UltraBac when e temp as the path prompted later in this section Restore to TARGET Log file path e temp Emulating Exchange Server Click Stop when your backup software completes extracting files Pe ae Start UltraBac Management Console on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard The UltraBac window appears In UltraBac click the Restore Wizard button on the toolbar The Select Index Source dialog box appears Select the appropriate source for your backup index Click Next The Select Online Index dialog box appears Select the correct online index to load for your backup Click Next to return to the UltraBac window Select the appropriate backup item to restore from the tree and list views Notes You can only re
66. the computer and configured and active in the Windows Device Manager e The latest Windows drivers supplied directly from the manufacturer of the tape drive hardware should be installed for best results e Both online and offline Exchange backups are supported e As ExtractWizard reads tapes one at a time you must manually insert and eject each tape when prompted e If ExtractWizard is installed on your backup server make sure the services for the backup software are disabled 12 Ontrack PowerControls 4 0 User Guide Advanced Method The ExtractWizard Advanced Method uses your existing backup software to extract an Exchange database from a backup server or tape library across the network to the computer running ExtractWizard The Advanced Method takes full advantage of your backup software s knowledge of individual set locations and robotic library support This is the fastest method to extract an Exchange Information Store from the most recent backups managed by your backup server Once configured for the Advanced Method ExtractWizard seamlessly integrates with your backup software and fully supports your existing catalogs backups and tape library No other changes to your existing backup architecture or settings are required The Advanced Method offers two choices the API method of extraction and the Exchange Emulation method of extraction They share the following requirements e Only online Exchange backups are su
67. the first page of the ExtractWizard click Next 4 On the Method of Extraction page of the ExtractWizard select Advanced Method and NT Backup Then click Next H PowerControls Extract Wizard ME E Choose the method of extraction You can choose to extract the data directly or by using the backup software C Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires that the backup client software to be installed on this computer Select the sofware used to create the backup NT Backup hed 5 On the Connection Parameters page of the ExtractWizard select the Exchange Server 5 5 option and click Next Eg PowerControls Extract Wizard Sik Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore C Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Please enter the Exchange Server Site and Org names Site NOT REQUIRED Ora NOT REQUIRED z 53 Chapter 2 Using the ExtractWizard Advanced Method 6 54 On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the ext
68. thereby eliminating the need for a recovery server In contrast most backup programs let you restore Exchange data only to the same or duplicate server from which it was backed up The Direct Method of extracting backed up Exchange data reads the tape or disk file directly without needing the original backup software installed This method is useful if the original backup software is unavailable and you know the tapes on which the Exchange Information Store backups reside For more information see ExtractWizard Method of Extraction on page 12 Note For information on using the Advanced Method of extracting backed up Exchange data see Chapter 2 Using the ExtractWizard Advanced Method ExtractWizard Welcome Page 1 Click the Start button and then point to Programs Point to Ontrack point to PowerControls and then click ExtractWizard The first page describes the wizard E PowerControls ExtractWizard Welcome to the PowerControls ExtractWizard This wizard will help you extract an Exchange Information store from a backup set This backup set may reside on a backup tape or on disk in the form of a backup file Once extracted you can load the data into PowerControls and restore mailboxes folders and Emails to a running Exchange server or to a local Personal Data Store file pst ExtractWizard supports different backup software with Extractwizard Agents If you need to purchase agents click About About Click Nex
69. to a public folder target Note The ability to restore to public folders is also available at the command line To restore messages to a target Public Folders 1 In the Source pane or Find dialog box copy messages from the message list 2 Inthe Target pane paste the messages into the target root public folder or a folder in the public folder 3 Inthe Copy Progress dialog box verify that your messages were successfully copied You can also print or save the copy report by doing one of the following e Click Print to print the copy report e Click Save to save the copy report as a text file 4 Inthe Copy Progress dialog box click Close to return to the PowerControls main window To restore a folder from a public database to a target Public Folders 1 In the Source pane copy a folder from a public database 2 Inthe Target pane paste the folder into the target root public folder or a folder in the public folder 3 Inthe Copy Progress dialog box verify that your messages were successfully copied You can also print or save the copy report by doing one of the following e Click Print to print the copy report e Click Save to save the copy report as a text file 4 Inthe Copy Progress dialog box click Close to return to the PowerControls main window 179 Chapter 7 Restoring Exchange Data Results of restoring to Public Folders When you restore folders from a pub edb database to a public folder target the following occur
70. you select both the private and public Exchange Information Store files that you want to extract from an Exchange backup In the following example Legato NetWorker contains multiple backup sets and volumes Each backup set lists the session day and time e g Wed Jan 26 14 36 58 2005 Each volume lists the computer name and volume name e g exch2ka Information Store Note An asterisk next to a backup indicates that it is an incremental or differential backup 3 PowerControls ExtractWizard S loj xi Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk Catalog O wea an 26 14 36 54 2005 j Exchange Information Store File Size Date Spans MM stMusers edb Unknown 1 26 20052 34PM N A One full online backup set a H Wed Jan 26 14 34 58 2005 MstMusers stm Unknown 1 26 2005 2 34PM N A Legato L xch2ka Infarmation Sto 0100006 log 5 00MB 1 26 2005 2 34PM N A Wed Jan 26 14 32 10 2005 NetWorker m Wed Jan 26 14 31 23 2005 Owed an 26 14 20 51 2005 H 0 Tue Jan 25 14 31 43 2005 O Tue Jan 25 14 30 28 2005 Tue Jan 25 14 30 06 2005 ies Tue Jan 25 14 29 37 2005 O Tue Jan 25 10 59 17 2005 C Tue Jan 25 10 56 22 2005 O Tue Jan 25 10 55 37 2005 r yr te ar aaa aaa Total Files 3 Incremental Differential Backup lt Back Next gt Exit H
71. 000 XP 20038 ccceesee 50 Exchange Emulation for NT Backup Exchange 5 5 on Windows NT 4 cccssseeeeesteeeeeenaees 53 Exchange Emulation for HP OpenView Storage Data Protector and Exchange 2000 2003 56 Exchange Emulation for HP OpenView Storage Data Protector and Exchange 5 5 0008 60 Exchange Emulation for Veritas Backup Exec 9 1 10 0 and Exchange 2000 2003 0 06 64 Exchange Emulation for Veritas Backup Exec 9 1 10 0 and Exchange 5 5 cc sccssssteeseeneees 68 Exchange Emulation for Veritas Backup Exec 8 6 and Exchange 2000 2003 cc cceeesees 72 Exchange Emulation for Veritas Backup Exec 8 6 and Exchange 5 5 cccsceeseeeeeseeeeeneeetees 76 Exchange Emulation for CA BrightStor ARCserve and Exchange 2000 2008 ccssceeeesees 80 Exchange Emulation for CA BrightStor ARCserve and Exchange 5 5 cccccceceeseesesseteeesseaees 85 Exchange Emulation for Veritas NetBackup and Exchange 2000 2008 ccccsceeseeeesteeeeees 89 Exchange Emulation for Veritas NetBackup and Exchange 5 5 ccccccsseeeeseeceeeeeseaeeeesaeeteaes 93 Exchange Emulation for CommVault Galaxy Backup amp Recovery and Exchange 2000 2003 96 Exchange Emulation for CommVault Galaxy Backup amp Recovery and Exchange 5 5 100 Emulation for UltraBac and Exchange 2000 2008 0 eccceecceeeeseeeeeeeeeceeeeeaaeeeeeeeseeeeetaeeeeeeeeees 104 Ontrack Po
72. 000 administrator 184 target data store Exchange server name and logon ID Ontrack PowerControls 4 0 User Guide lt Target Options gt Explanation pub Copy to public folders lt Target Folder Path gt Explanation ROOT Public folders root Important Notes e All paths with spaces need to be in quotes e Ifa PST does not exist in the target PowerControls will create a PST file compatible with Outlook 97 98 2000 and 2002 185 Chapter 8 Using the Command Line 186 Chapter 9 Reporting This chapter shows you how to create reports view the statistics in the generated reports and save the reports as either tab delimited or comma delimited text files Any data store opened as a source can be the source of a report Creating Reports PowerControls allows you to generate reports on either an EDB or a PST source data store The reports contain statistics about the data store such as sizes and counts for attachments and messages and may be generated per attachment type domain mailbox database and date The Mailbox and Date reports are available for Priv EDB data sources only To create one or more reports 1 2 In the Source pane select an EDB or PST data source On the File menu click Create Reports The Create Reports dialog box appears If you selected a Priv EDB as the source for the report the list view will display all mailboxes in the EDB If you selected a PST or Pu
73. 003 8 29 AM To Exch2003 User2 Subject The very first Exchange 2003 e mail message 9 Message Item s Target Tree Load Is Complete FZ Before dragging the split bar between the target message list and the preview pane Drag the split bar until the two panes are the desired size Target C ExtractWizard PCUser1 pst Exch2003 Useri Good Morning E Tue 8 26 2003 a Exch2003user3 Re Good Morni Tue 8 26 2003 v Subject RE The very first Exchange 2003 e mail message This is a reply from a EdbDump Recovered PST Original Message From Exch2003 User 1 Sent Thursday January 30 2003 8 29 AM To Exch2003 User2 Subject The very first Exchange 2003 e mail message Hi Exchange2003 User2 This is the very first email message that Iam sending on my new Exchange 2003 server This is the beta 2 of titanium Installation went fairly smoothly First I had to upgrade all the Active Directory Connectors to the version that came with Titanium Next I added the Windows 2003 Enterprise Server to the DNS lookup tables this took me awhile to remember I had to manually add the computer to the Exchange Domain Servers group Well the is a document that explains everything So why don t you go download it and read it lll 9 Message Item s Target Tree Load Is Complete as After dragging the split bar upwards Ontrack PowerControls 4 0 User Guide Sorting Messages in the Message Lists You
74. 03 1 Install HP client software on the computer that will be running ExtractWizard When choosing components for this client make sure to include the MS Exchange 2000 Integration component Note If the computer running ExtractWizard already has the HP client software installed make sure the MS Exchange 2000 Integration component has been included in the installation 2 On the computer that will be running ExtractWizard do one of the following e Option 1 Install the Exchange System Management Tools and update the system path to include the Exchsrvr bin directory e Option 2 Copy esebcli2 dll to the system path winnt system32 or windows system32 The esebcli2 dll file is located on the Exchange Server in the Exchange Server bin directory Then set the registry key HKEY_LOCAL_MACHINE System CurrentControlSet Control BackupRestore DLLPaths with Value Name Esebcli2 Data Type REG_EXPAND_ SZ String Drive Path Esebcli2 dll Note for Windows 2000 Use regedt32 exe to create a REG_EXPAND_SZ value My Computer m HKEY_CLASSES_ROOT abl Dofats H HKEY_CURRENT_USER lt BBjesebciz REG_EXPAND_SZ C windows system32 esebcli2 dll 9 HKEY_LOCAL_MACHINE H HARDWARE HE sam security H E SOFTWARE system H A Controlsetoo1 m Controlsetoo2 B A CurrentControlSet S E Control 5 BackupRestore agen pOLLPaths Ej My Computer HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control BackupRestore DLLPaths Example
75. 2 edb ea i PC User1 Tue 8 26 2003 PC User PC User2 Open Ctri O Tue 8 26 2003 E Calendar PCUser2 Copy Cirle Tue 8 26 2003 a Contacts PC User2 Select AllCtrl 4 PEE ATEA F SPR Items z PC User2 ey Export Ctrl P Tue 8 26 2003 EE Administrator Please review D Tue 8 26 2003 amp Jounal ba Exch2003 User1 Good Morning E Tue 8 26 2003 E A Notes ez Exch2003user3 Re Good Morni Tue 8 26 2003 Outbox M4 Exch2003 User1 RE The very fir Tue 8 26 2003 E Sent Items M4 Exch2003 User1 Yes Good Morn Tue 8 26 2003 Tasks M4 STM User 1 Plain text mess Tue 8 26 2003 PC User2 A STM User1 Rich Test email Tue 8 26 2003 v PC User3 lt m D Ontrack PowerControls 4 0 User Guide 3 Inthe Copy Progress dialog box verify that your messages were successfully copied You can also print or save the copy report by doing one of the following e Click Print to print the copy report e Click Save to save the copy report as a text file 4 Inthe Copy Progress dialog box click Close to return to the PowerControls main window Results of Restoring Messages with Copy Paste All unduplicated messages will appear in the target folder Target C ExtractWizard PCUser1 pst Personal Folders D O From_ Subject Date E Calendar EJ Contacts Deleted Items Drafts a na Notes Paste Special Ctrl Y Outbd Dele E Sent I Rename Ctrl R Tasks New Folder
76. 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups l l z Exchange Server 5 5 Please enter the Exchange Server Site and Org names Site Org On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive and of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next EJ PowerControls ExtractWizard iol x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp zi lt Back Exit Hep 61 Chapter 2 Using the ExtractWizard Advanced Method 8 10 11 12 13 14 15 16 62 When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start
77. 3 12_33 AM EXCH2003 Second Storage Group Priv2 stm ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group E010003C log ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group exch2003clean e ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group exch2003clean s ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group Priv2 edb ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group Priv2 stm ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group E010003D log ExtractWizard 8_29_2003 12_34 AM EXCH2003 Second Storage Group Priv2 edb ExtractWizard 8_29_2003 12_34 AM EXCH2003 Second Storage Group Priv2 stm Jili 9929990909999 Kas lt Back 17 If you are satisfied with the results click Finish 18 If you extracted multiple data sets see Organizing the Extracted Files for PowerControls on page 29 37 Chapter 2 Using the ExtractWizard Advanced Method Using the API Method for Legato NetWorker Before you use the API Method for Legato NetWorker you must do the following e Make sure your current login has remote access to the client you are restoring to To gain remote access perform these steps 1 Run NetWorker Administrator 2 Select Manage Clients 3 Right click the Exchange client you wish to restore the database from and click Edit 4 In the Remote tab enter your full user name in the Remote Access box Example postmaster powercontrols com e Make sure
78. 4 0 User Guide Licensed Agents PCA3132 E943F4 7 VxKmRQwQv5CysdC3U75o0hi3Ayq5il4nwiSfwmB PCA3162 XAD9GL 7 VxKmRQwQv5Cy4dC3u75pzipazas5ig4NgjqfwmB PCA3192 99X W9E 7 VxKmRQwOQVvS5CyEdC3u75v3i3Azg5kY4SAjjfwmB PCA3 132 E943F4 Agent for NT Backup PCA3162 XAD9GL Agent for CA BrightStor ARCserve PCA3192 99XW9E Agent for PST Source AUTHENTICATION Checksum 64le About the Exchange Database The Exchange database consists of the following files e edb file rich text database file contains data placed in the store through Messaging Application Programming Interface MAPT as well as all the database tables that define mailboxes messages folders and attachments e stm file streaming database file contains common Internet formatted content such as Multipurpose Internet Mail Extensions MIME content that protocols other than the MAPI protocol place in the store Note The stm file is new to Exchange 2000 Exchange 5 5 does not contain stm files e log files transaction logs are history files recording server activity These files are useful in restoring and backing up Exchange data All Exchange 2000 transaction logs are 5 MB in size Each storage group uses its own set of transaction log files For example if a storage group contains five stores all transactions for all five stores are recorded in a single series of transaction log files You can determine where to locate the transaction log files for
79. 5 5 Please enter the Exchange Server Site and Org names Site NOT REQUIRED 57 Chapter 2 Using the ExtractWizard Advanced Method 8 58 On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next EJ PowerControls ExtractWizard 10 x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp zi When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start HP OpenView Storage Data Protector Do not click the Stop button until you reach the end of these instructions S Tip You can refer ExtractWizard Exchange Emulation to the Restore Please use y
80. 6 In the Source pane select one or more messages from the message list Do one of the following e On the File menu click Export T e On the toolbar click the Export button t e Right click the selection and on the shortcut menu click Export Export Messages Maintain Message Path Export To In the Format box select MSG or TXT In the Export To box specify the location for the exported messages Select the Maintain Message Path check box if you want to maintain the directory structure of the exported messages Click Export In the Export Progress dialog box verify your messages were successfully exported and click Close The messages appear in the specified location In the illustration below the exported messages come from the PC User 1 mailbox Folders is Desktop E B My Documents My Computer E a My Network Places Recyde Bin Engineering Client C Ops Doc Flow and Types pcuser1 Inbox Ontrack PowerControls 4 0 User Guide To export individual messages from the Find dialog box 1 2 3 In the Find dialog box select one or more messages from the message list Right click the selection and on the shortcut menu click Export Perform steps 3 7 in the preceding section About the Export Progress Dialog Box Each time you attempt to export messages the Export Progress dialog box appears This dialog box displays the following information
81. 81 Command Line Syntax s tics eecseetenesceceh ddan eng A EAEE E E aa i EETA ri aTe TEE ee eae 181 Examples of Using the Command Line assssessseessiresesrresrrrssrsrnssrrrneantsnnastnnaaniannasnannaanenadannnnanna 182 Chapter 9 Reporting o isiisicaiiccaiioceisdcusdiveuties cuassenasivediversbatevsjsdeviveashtvdssivessieeuuas 187 Geatng Repo NS aa aa a A iss 187 Viewing Repons iena an A aie EEES 189 Contents Single Instance Storage SIS vs Cumulative Counts 0 0 cece ceeceeeeeeeeeeeseeneeeeeeeeaeeeeeeaeees 189 Attachment Statistics Report iins aa a a eieae iada aei Ea iie iaee 190 D m in Statistics Report sieer aaa eea er ae An A aa eea eTa raTa aeaa CA aeaa Ae 191 Messages by Database Report assssesrrisrrriessrrresirindiinneeiinnneedtunasttdanda dauat nanai tanada an aada anadan anaana 192 Messages by Mailbox Report 0 00 0 cececnecectcnere teenie eee eeineee eee eneee ee tieeeeeeieeeeetieeeeeteeeeeseeeeeee 193 Messages by Date Report eiseres arrin e iin A riae vi Erini cd Ei EAA Eade AKERE 194 SOMING REPOMMS ie aea R E E EAEE E E EAD AE 195 Saving REPOMMS oee riari nE heen nhs dec ade debates ene nhsdeendieeetsnneeeeteadies ante digecetnmedeetsnadiecetinny 195 GI GSS ANY acts ecto soon tune eda bad vcs vane T T 197 PMG Keach E dene acetate aes bie Sd this aes deve asain 199 vi Introduction Welcome to Ontrack PowerControls 4 0 the mailbox recovery software that saves time money and resources when recovering Microsoft
82. ARE AE RAA ERRE REE AAAA EARR TEAREN 150 Exceptions When Searching Within Attachments 0 cc ceccceeceeeeeeeeeeeeeneeeeeteieeeeeeeneeeeetnaeeeeeeea 151 Other PowerControls Features Available Through the Find Dialog BOX 151 Opening and Saving Attachments in the Find Dialog BOX ssssessseseeesesissesrrsseeerrssrrrrssrrrrssrerns 151 Exporting Messages from the Find Dialog BOX ssssssssssssiesesrrssrrrssttrrssttrrststtnntsttnnsstennssttnnnnt 151 Restoring Messages from the Find Dialog BOX sssssssesessissssrrssrerrssrtrrssttrrsssttnnssttnnsntennssttnnnnnt 152 Performing an Integrity Check on Messages in the Find Dialog BOX eeeeeseseerieseerreereresss 152 Ontrack PowerControls 4 0 User Guide Chapter 6 Exporting Messages sssssseeeeeeeeeeeeeeeseeeeeeeeeeeseseseeeeeeeeeeeeeeseseeseeeeeeees 153 General Information about Exporting Messages ee ceeeceeeeeeeeeeeteeeeeeeeeeeeeeeeteeeaeeeteeaeertenaeees 153 About Message msg and Text txt Export ee eeceeeeeceneeeeeeneeeeeeaeeeeeeeaeeeeeenaeeeeseneeeeneaaes 153 Exporting Messages aa E ATERRAR ORAE E lee EAEE N 154 About the Export Progress Dialog BOX assseesssreerrrresssrrssrrrresisnnesrinnesntsnnaannnnadannasnannaaenaaannananna 157 Chapter 7 Restoring Exchange Data cccccsssssssseeeeeeeeeeeseeeseeneeeeeeeeeensnneeeeneeeeeees 159 Quick Look at Restoring Your Exchange Datta eccccccceeeeeceeeeeeeeeeeeeeeseeeeeeeeseeeaeeeseeaee
83. Browse lt Back Exit Help 27 Chapter 1 Using the ExtractWizard Direct Method ExtractWizard Exchange Information Store Copy Progress The Exchange Information Store Copy Progress page of the ExtractWizard shows the progress of the ExtractWizard extracting the Exchange Information Store data to the destination folder This process may take some time The top bar indicates the progress for the file that is currently being extracted The bottom bar indicates the progress for all of the files For LEGATO and NetBackup tapes the top bar may switch back and forth between files if they are interleaved During file extraction ExtractWizard can be in one of four states initializing reading processing one block at a time scanning seeking ahead multiple blocks and rewinding E PowerControls ExtractWizard Exchange Information Store Copy Progress Please wait while the Exchange Information Store files are copied to the destination Processing r schmitt p share Programs Backup Software Related Tivoli related sample backups onlin Processing Block 608 Copying File 2 of 5 From 4_1_2004 12_27 PM PCPDC Third Storage Group Third Two Priv stm To C ExtractWizard 4_1_2004 12_27 PM PCPDC Third Storage Group Third Two Priv stm Time Elapsed 00h 00m 51s Copied 2 551 633 Bytes of 8 396 800 Bytes Total Time Remaining 00h 02m 50s 7 806 801 Bytes of 33 595 392 Bytes Note You can click Cancel to stop the pro
84. Catalog File 0 ccccceeeeeeteee erties ee eeneeeeeeeaeeeeetieeeeeeneeeerena 26 Contents Step 4 Completing the Exchange Information Store Selection ccccceessseeeeesteeeeessteeeeseaes 26 ExtractWizard Exchange Information Store Destination Folder ccccessecessesteeeesseseeeseeaees 27 ExtractWizard Exchange Information Store Copy Progress ccccceceeeeeeeeeeeeteeceeeeeeeeaeeeeaeeeeees 28 ExtractWizard Completing the WiZard ccccccccceecesseeceeeeeceaeeeeaeeseeeeeceaeeesaaeseeaeeseeaeessaeeseaeeeeees 29 Organizing the Extracted Files for PowerControls ccccceceeeeeeeeeceeeeeeeeeeeaeeseeeeseeaeeesaeeneneeees 29 Chapter 2 Using the ExtractWizard Advanced Method cccccccsssseesesenereeeeees 31 Using the API Method inernet iiien eni ee aint eee ea Anaad 32 Using the API Method for IBM Tivoli Storage Managet ccccseeceeeeeeeeeeeeeeeeeeeseeeeessaeeessaeeeeaes 32 Using the API Method for Legato NetWorker 0 ccecccceceeeeeeeeeeeeeeeeeeeeecaaeeeeaaeseeeeeseaeeeeeaeeeeneeee 38 Using the Exchange Emulation Method 0 cccccccceeeeeeeeeceeeeeeaeeeeeeeceeeeeeaaeseeaeeseeeesaeeesaeeeeneeee 44 Exchange Emulation for Microsoft NT Backup se sssssssesssssssrsrssrrssrrssrrssrissrinsrinsrnnsrnnssrnssrnnsrnnt 45 Exchange Emulation for NT Backup Exchange 2000 2003 on Windows 2000 XP 2003 46 Exchange Emulation for NT Backup Exchange 5 5 on Windows 2
85. Caution advises users that failure to take or avoid a specified action could result in loss of data Updating PowerControls Ontrack periodically improves PowerControls adding features making changes based on customer requests and fixing problems When these updates also known as patches are available to you EasyUpdate can download and install them in minutes If there are multiple components for updating EasyUpdate provides you with a list of options you can update everything or select a subset of options We recommend running EasyUpdate as soon as you purchase and install PowerControls just in case there is a program patch that was not included with your version To run EasyUpdate 1 Do one of the following e In PowerControls On the Help menu click EasyUpdate e In Windows Click the Start button and then point to Programs Point to Ontrack point to PowerControls and then click EasyUpdate 2 Follow the on screen instructions The information in this section is taken from the Microsoft Manual of Style for Technical Publications 3 Edition Redmond WA Microsoft Press 2002 10 Chapter 1 Using the ExtractWizard Direct Method If you have not yet extracted backed up Exchange Information Store data try using PowerControls ExtractWizard The ExtractWizard extracts both private and public Exchange Information Store data from tape and disk backups to any alternate location e g machine volume folder
86. Click Next 65 Chapter 2 Using the ExtractWizard Advanced Method 8 10 11 66 On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next EJ PowerControls ExtractWizard 10 x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp zi When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start Backup Exec Do not click the Stop button until you reach the end of these instructions B Tip You can copy ExtractWizard Exchange Emulation the Restore to Please use your backup software to restore your backup and Log file path information Using your backup s
87. Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore The Storage Group Site and Org names are case sensitive and must match exactly as they appear in Exchange System Manager mC Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next E PowerControls ExtractWizard Exchange Information Store Destination Folder Please select the folder where the Exchange Infomation Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp Browse 109 Cha 7 10 11 12 13 14 15 16 17 110 pter 2 Using the ExtractWizard Advanced Method When
88. Destination Folder e temp zi lt Back Et Hep 9 10 11 12 13 14 15 16 17 18 Ontrack PowerControls 4 0 User Guide When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start NetBackup Do not click the Stop button until you reach the end of these instructions E PowerControls ExtractWizard E loj x ExtractWizard Exchange Emulation Please use your backup software to restore your backup Using your backup software select the option to restore to a different computer and enter TARGET as the Exchange server destination If your backup software asks for alog file or temporary file directory enter e ternp as the path Restore to TARGET Log file path e temp Emulating Exchange Server Click Stop when your backup software completes extracting files Start the NetBackup client on the computer running ExtractWizard On the File menu click Specify NetBackup Machines and Policy Type For NetBackup 4 5 click Specify NetBackup Machines In the Specify NetBackup Machines and Policy Type dialog box click the Client Policy Type tab Under Client List select the Exchange client that you want to restore from and make it the current client Click OK On the toolbar click the Select for Restore button and then select the Exchange backup you wish to restore On the Actions menu cl
89. E Calendar E Calendar EX Contacts EE Contacts Deleted Items J See Items Drafts Drafts Sro oma Journal Journal A Notes A Notes Outbox Outbox Sent Items E Sent Items Tasks Tasks Target pane for a PST file Target pane for an Exchange server Returning to the PowerControls Data Wizard When working in the PowerControls main window you can return to the Data Wizard at any time To open the Data Wizard from the PowerControls main window e On the File menu click Use Wizard 136 Ontrack PowerControls 4 0 User Guide Opening the Source Database and Target Mailboxes from the Main Window Instead of using the Data Wizard to open the source databases and target mailboxes you can open them from the PowerControls main window Before You Proceed Use the PowerControls ExtractWizard if you have not yet restored backed up Exchange Information Store data The ExtractWizard reads previous Exchange server backups and restores EDB files to any machine volume or folder For more information see Chapter 1 Using the ExtractWizard Direct Method Note Due to the database nature of the PST file and MAPI subsystem PSTs opened as source will be modified To open a source file 1 Do one of the following e On the File menu click Open Source e On the toolbar click the Open Source button Pi Important Note Before you select a source EDB file in the dialog box below see Guidelines for Selecting an Exchange Databa
90. Exch2003 User1 Exch2003user3 Exch2003 User1 Exch2003 User1 STM User1 STM User1 STM User1 STM User1 PC User PC User2 PC User2 PC User2 PC User2 Administrator Exch2003 User1 Exch2003user3 Exch2003 User1 Exch2003 User1 Summary Report RE Lunch RE Solution fo The Republic by What is Man Please review b Good Morning E Re Good Morni RE The very fir Yes Good Morn Plain text mess Rich Test email MSN webpage s Attached MINE Summary Report RE Lunch RE Solution fo The Republic by What is Man Please review b Good Morning E Re Good Morni RE The very fir Yes Good Morn Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 6 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 21 Message Item s Status Bar 113 Source Message List Target Message List Chapter 3 Looking at the Interface Source Pane The Source pane displays the EDB file s that you extracted from a disk or tape backup The Source pane can also display one or more PST files if you have purchased the PST as Source
91. ExtractWizard 1 Install NetBackup client software for Windows on the computer that will be running ExtractWizard 2 Allow the computer running ExtractWizard to restore backups created by the Exchange server client Follow the instructions for allowing redirected restores in the NetBackup Administrators Guide 3 On the computer running ExtractWizard make sure edbbcli dll is in the system path The easiest way is to copy edbbcli dll to winnt system32 or windows system32 The edbbcli dll file can be found on the Exchange Server in the Exchange Server bin directory 4 Start ExtractWizard The computer running ExtractWizard is the Restore Target Computer 5 On the first page of the ExtractWizard click Next 6 Onthe Method of Extraction page of the ExtractWizard select Advanced Method and Veritas NetBackup Then click Next E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software C Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to be installed on this computer Select the sofware used to create the backup Veritas NetBackup lt Back Exit Help 93 Chapter
92. ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start Backup Exec Do not click the Stop button until you reach the end of these instructions Jaj Tip You can copy ExtractWizard Exchange Emulation the Restore to Please use your backup software to restore your backup informat ion on this page and paste it into Using your backup software select the option to restore to a different computer and enter TARGET as the Exchange server destination If your backup software asks for a log file or temporary file directory enter Backup Exec when e ternp as the path prompted later in this section Restore to TARGET Log file path e itempi Emulating Exchange Server Click Stop when your backup software completes extracting files Start Veritas Backup Exec 9 1 on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard Click the Restore button at the top left of the Backup Exec window The Restore Job Properties window appears In the Properties pane select Selections under the Source heading In the All Resources tree select the Exchange backup you want to restore Note You cannot restore the Microsoft Exchange Directory In the Properties pane select Exchange Redirection under the Destination heading Select the Redirect Exchange sets check box In the Resto
93. File agent If you have not yet extracted Exchange data from a backup tape or disk see Chapter 1 Using the ExtractWizard Direct Method or Chapter 2 Using the ExtractWizard Advanced Method Source C ExtractWizard 8_2 amp Sources Root Node contains one or more source data stores that are pre pended with a SourceX where X is a number starting Sources ne with 1 and is incremented for each additional source opened You SES d Source 1 Priv2 edb can select the Sources root node as your search source gt PC User1 Ga Calendar Source EDB File e g g Source 1 Priv2 edb contains the Em Contacts Exchange Information Store data that you extracted from a tape or J Deleted Items disk backup Click the plus sign next to an EDB file to expand Drafts its contents Inbox Journal Mailbox e g PC User contains the Outlook folders Click 9 Notes Outbox EJ Sent Items the plus sign next to a mailbox to expand its contents Outlook Folders e g Inbox E Contacts lz Tasks contain Tasks Outlook message items Select a folder to view its contents in the i PC User2 source message list 5 PC User3 Note In the illustration on the left the Source pane displays an EDB file but it could just as easily display a PST file or even multiple EDB and PST files Source Message List The source message list displays the message items in the Outlook folder that you select
94. Files Exchsrvr Second Storage Group EO100075 log 5 00MB 9 8 2 Program Files Exchsrvr Second Storage Group EO100076 log 5 00MB 9 8 Program Files ExchsrvrSecond Storage Group Priv2 edb 174 01 MB 9 8 Program Files Exchsrvr Second Storage Group Priv2 stm 4 01 MB 9 8 Program Files Exchsrvr Second Storage Group res1 log 5 00MB 3 13 Program Files Exchsrvr Second Storage Group res2 log 5 00MB 3 13 gt If you select an Exchange Information Store file which spans another tape you will be prompted to insert the next tape in sequence when the current tape has reached its end Total Files 8 Total Size 212 885 504 Bytes J Save ExtractWizard Catalog File 7 Browse ba ue Extracting a full offline disk backup Microsoft NT Backup About Extracting a Backup from Exchange 5 5 vs Exchange 2000 2003 Extracting data from Exchange 5 5 works the same way as extracting data from Exchange 2000 2003 However when you are selecting files to extract on the Exchange Information Store File Selection page of the ExtractWizard you will notice two differences e Exchange 5 5 through Exchange 2000 SP1 contain pat patch files in their information stores whereas Exchange 2000 SP2 and later do not contain pat files in their information stores 24 Ontrack PowerControls 4 0 User Guide In Exchange 5 5 through Exchange 2000 SP1 the pat files are used to record information on page splits In Exchange 2000 SP2 and lat
95. ID for CommVault Galaxy only Enter a specific job ID or a list of job IDs separated by commas in the box This option is available only if the CommVault Galaxy agent is installed ExtractWizard will catalog only the sessions associated with the Job IDs entered both online and offline sessions ExtractWizard will be unable to know when all data associated with the Job ID has been processed therefore ExtractWizard will be unable to stop cataloging early and will still need to process the entire tape Using this option will still greatly increase the speed of the catalog because all other sessions can be quickly skipped over The fifth option greatly increases the catalog speed for CommVault Galaxy users who know the job IDs of the backup they want to extract This option also applies to CommVault backup to disk files If you select a specific job ID search on a non CommVault Galaxy tape it will behave identically to the second option Catalog Online and Offline Exchange backup datasets Click Next Ontrack PowerControls 4 0 User Guide ExtractWizard Catalog Progress The Catalog Progress page of the ExtractWizard shows the catalog progress The ExtractWizard catalogs the disk or tape and locates the Information Store data Cataloging a disk backup is much faster than cataloging a full tape During cataloging the ExtractWizard can be in one of four states initializing reading processing one block at a time scanning seeking ahead mul
96. M No If you select an Exchange Information Store file which spans another tape you will be prompted to insert the next tape in sequence when the current tape has reached its end Total Files 5 Total Size 4 394 950 656 Bytes I Save ExtractWizard Catalog File Browse sa e Extracting a full online disk backup Computer Associates BrightStor ARCserve Four full online backup sets LEGATO NetWorker Three full online backup sets VERITAS NetBackup Ontrack PowerControls 4 0 User Guide Example 3 Extracting a Full Online Tape Backup LEGATO NetWorker A LEGATO NetWorker backup to tape can contain multiple backup sets and volumes The backup set lists the SSID e g 4248031095 The volume lists the machine name and volume name e g Exch2ka IS a PowerControls Extractizard e 4214481490 s I 4197704499 0 4180928106 Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk 7 e First Storage Group DMETEST stm 6 01 MB 8 8 2003 4 33PM No m First Storage Group priv1 edb 1 926 14MB 8 8 2003 4 33PM No M First Storage Group priv1 stm 406 01 MB 8 8 2003 4 33PM Yes T First Storage Group pub1 edb 78 01 MB 8 8 2003 4 33PM No M First Storage Group pub1 stm 28 01MB 8 8 2003 4 33PM No M First Storage Group EQ0008DA log 5 00MB 8 8 2003 4 33PM No First Storage Group EQ0008DB log 5 00MB 8 8 2003 4 33PM No Ex
97. Message List Displaying Restored Messages The target message list displays metadata about the message items in five columns instead of six columns in the source message list The metadata includes file type attachments if any message sender subject and date The Sent Items folder also displays the To column For more information on the message list see Sorting Messages in the Message Lists on page 121 115 Chapter 3 Looking at the Interface Menu Bar File Edit View Help The menu bar contains most of the PowerControls commands The menu commands submenu commands and resulting dialog boxes are discussed fully in the chapters that focus on those specific commands See the index to quickly locate the pages on which a menu command is discussed Toolbar SSSu is PQVsyY The ten buttons on the toolbar perform the following functions Open Source button displays the Open dialog box which lets you navigate to and select a source Exchange Database EDB or PST file This EDB or PST file contains the message items you want to restore Open Target PST button displays the Open dialog box which lets you navigate to and select a target Personal Folders PST file The target PST file is a container for restored message items Open Target Exchange Server button displays the Connect to Exchange Server dialog box which lets you connect to a target Exchange server The target Exchange server is a container for res
98. Notepad File Edit Format Yiew Help aie ontrack Powercontrols Search Profile 3 enter up to 4095 characters each for the FoR field FRom field To field and EXCLUDEWoRDS field enter YES or NO for SEARCHSUBJECT SEARCHBODY SEARCHATTACHNAMES and SEARCHATTACHDATA enter date in mm dd yyyy format VERSION 1 0 FOR the FROM br own To fox EXCLUDEWORDS quick SEARCHSUBIECT YES SEARCHBODY NO SEARCHATTACHNAMES NO SEARCHATTACHDATA NO AFTERDATE NONE BEFOREDATE NONE Modify the search criteria as desired and save the text file To use a search profile when performing a search 1 2 Open the Find dialog box On the File menu in the Find dialog box click Use Previous Criteria In the Open dialog box locate and open the search profile that you want to use for your search Click Open The Find dialog box will be populated with the search criteria specified in the search profile 149 Chapter 5 Finding Messages Using Multiple Search Windows PowerControls allows you to open multiple instances of the Find dialog box to search any combination of information stores at the same time There is no limit other than system resources for the number of concurrent searches you can initiate Note If you are using multiple instances of the Find dialog box to search within the same mailbox you may notice a slowdown in performance Searching Within Attachments In the Find dialog box you can search the text of
99. Ontrack PowerControls 4 0 User Guide PowerControls Offers Flexibility and Saves Time Money and Resources When Recovering Exchange Data Ontrack PowerControls Mailbox Recovery Software Ontrack PowerControls 4 0 User Guide Notice to Users Ontrack PowerControls is a software application that has been developed copyrighted and licensed by Kroll Ontrack Inc Use of the software is governed by the terms and conditions of the end user license agreement contained within the software This manual should not be construed as any representation or warranty with respect to the software named herein Occasionally changes or variations exist in the software that are not reflected in the manual Generally if such changes or variations are known to exist and affect the product significantly a release note or Read Me file will accompany the User Guide or will be available on the Kroll Ontrack Web site In that event please read the release notes or Read Me file before using the product Trademarks Ontrack PowerControls and other Kroll Ontrack brand and product names referred to herein are trademarks or registered trademarks of Kroll Ontrack Inc and or its parent in the United States and or other countries All other brand and product names are trademarks of their respective holders Copyrights Copyright 2005 Kroll Ontrack Inc All Rights Reserved No part of this publication may be reproduced transmitted t
100. SA a ii Storage Grou 3 E010004E log 5 00MB 9 2 2003 9 21 AM incremental EXCH2003 Second Storage Gror backup sets 9 2 2003 9 21 4M EXCH2003 Second Storage Gro If you select an Exchange Information Store file which spans another tape you will be prompted to insert the next tape in sequence when the current tape has reached its end Total Files 23 Total Size 124 801 024 Bytes Save ExtractWizard Catalog File Browse lt Back ea tee Extracting the last full online plus every incremental backup to disk Microsoft NT Backup 22 Ontrack PowerControls 4 0 User Guide To extract the last full online and last differential backup e On the Exchange Information Store File Selection page of the ExtractWizard select all of the files e g edb log stm pat from the last full online normal backup plus the log files from the last differential backup FY PowerControls ExtractWizard Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk backup sets One S Catalog Exchange Information Store File Size Date OPTE A 9 2 2003 9 31 AM E010004E log 5 00MB 9 2 2003 9 33AM backup set EXCH2003 Secand Storage Grou 3 E010004F log 5 00MB 9 2 2003 9 33 AM C 9 2 2003 9 32 AM E0100050 log 500MB 9 2 2003 9 33 AM __ Two J EXCH2003 Second Storage Grou FF E0100051 log 5 00MB 9 2 2003 9 33 AM differential Steel 9 2 2003 9 33 AM E0100052 log 5 00MB
101. T files into PowerControls and shows you how to specify the target PST file or Exchange server Before Using the Data Wizard Use the PowerControls ExtractWizard if you have not yet restored backed up Exchange Information Store data The ExtractWizard reads previous Exchange server backups and restores EDB files to any machine volume or folder For more information see Chapter 1 Using the ExtractWizard Direct Method Data Wizard Welcome Page 1 Click the Start button and then point to Programs Point to Ontrack point to PowerControls and then click PowerControls The PowerControls Data Wizard appears 2 Ifyou do not want to run the Data Wizard every time you start PowerControls clear the Run On Startup check box Click Next PowerControls Data Wizard Welcome to the PowerControls Data Wizard This wizard will guide you through the loading of mail files into your PowerControls application If you wish to restore edb files tape or from disk run PowerControls ExtractWizard from your PowerControls program folder now M Run On Startup 129 Chapter 4 Starting PowerControls Data Wizard Source Path Selection On the Source Path Selection page of the Data Wizard specify the source EDB file path along with its log file path and temporary file path Or specify the source PST file path If you do not want to open a source EDB or PST file at this time click the Skip button Note Due to the database nature of the
102. ange System Manager Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups mC Exchange Server 5 5 Please enter the Exchange Server Site and Org names 5 Select the Exchange Server 2000 or Exchange Server 2003 option 6 Click Next 97 Chapter 2 Using the ExtractWizard Advanced Method 8 98 On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next E PowerControls ExtractWizard Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp v Browse When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Serve
103. anizing the extracted files for PowerControls 29 112 P PAT patch file 24 permissions of public folders 179 180 PowerControls configuring Microsoft Outlook for 3 enhancements 2 five reasons for using 1 getting help 8 installing 3 preferences 125 system requirements 3 updating 10 PowerControls Data Wizard See Data Wizard PowerControls editions 4 PowerControls ExtractWizard See ExtractWizard Direct Method and ExtractWizard Advanced Method PowerControls license agents 5 PowerControls main window after using the Data Wizard 136 illustration of 113 menu bar 116 Source message list 114 Source pane 114 status bar 117 Target message list 115 Target pane 115 toolbar 116 preferences 125 preview pane displaying a message in 117 hiding 117 opening 117 opening attachments in 118 saving attachments in 119 previewing and opening messages 117 properties of a PST file EDB file mailbox or folder 122 PST and folder limits 160 PST file as displayed in Target pane 115 creating a new target 138 exporting 154 in Source pane 136 Ontrack PowerControls 4 0 User Guide opening an existing target 138 restoring in three easy steps 159 searching for messages 144 specifying as target for restored data 132 public folders permissions 179 180 R refreshing the screen 121 renaming a folder in the Target pane 162 reporting attachment statistics report 190 creating reports 187 domain
104. ar The toolbar and status bar appear by default in the main PowerControls window but you can easily hide them To hide the toolbar or status bar e On the View menu click Toolbar or Status Bar The check mark no longer appears next to the name of the toolbar or status bar To view the toolbar or status bar e On the View menu click Toolbar or Status Bar The check mark appears next to the name of the toolbar or status bar Resizing Panes Separated by a Split Bar You can use a split bar the horizontal or vertical double line that separates two panes to increase the area within one pane while simultaneously decreasing the area within the adjacent pane The Source pane source message list Target pane target message list and preview pane all border a split bar To resize panes separated by a split bar 1 Position the cursor over a split bar between two panes until a double arrow gt appears A vertical double arrow appears if you position the cursor over a horizontal split bar 119 Chapter 3 Looking at the Interface 120 Target C ExtractWizard PCUser1 pst Exch2003 Useri Good Morning E Tue 8 26 2003 Exch2003user3 Re Good Morni Tue 8 26 2003 Exch2003 User 1 RE The very fir Tue 8 26 2003 RE The very first Exchange 2003 e mail message This is a reply from a EdbDump Recovered PST Il DE Original Message From Exch2003 User 1 Sent Thursday January 30 2
105. ar escieisninsinre ienie ieee inienn iee iaiia 119 Sorting Messages in the Message LiSts ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeaeeeseeaeeeteeeaeeeseeaeees 121 Refreshing the SCCO i r E EAE A een a 121 Viewing the Properties of an EDB File PST File Folder or Mailbox ssssesssesnennseesserrrnnnnene 122 Performing an Integrity CHECK crea ea aaa E E EE 124 Viewing Deleted Messages e aciei iiir EEE EREA AN EAREN EA EAA 124 Setting Prolorenite Saanane EEE AEE ical A 125 Chapter 4 Starting PowerControls usssssssennnunnnnnennnnnnunnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnn nnn 129 Running the PowerControls Data Wizard sseeeesssseiesserrssrrrssttrrssttnrnssttnntsttnnnsttnnnstennnsttnnntt 129 Data Wizard Welcome Page renerasnseie eane A EE 129 Contents Data Wizard Source Path Selection c cece nee eens seen ee eee eieeeeeteeeeeteeeeesieeeeesnieeeeeeaa 130 Guidelines for Selecting an Exchange Database ecccecceeeeeeeeeeeeeeeeeeeeeeseeeeeertenaeeeeeeanes 131 Data Wizard Target Type and Path Selection 0 cc ececeeeeeieeeeeeeneeeeenneeeeeeenneeeeeeiaeeeeseneeeerena 132 Data Wizard Now Processing Data File 0 c cece eeteeeeeeeneeeeeenneee eee eeeeeeteeeeeteeeessneeeeeena 134 Data Wizard Completing the Data WIZard cc ceeeeenere ee ette eter ette eter eaeeeeetaeeeeetieeeeesneeeeeeaa 135 Looking at the PowerControls Main Window after Using the Data Wizard 0 ccceeiereeeeee
106. as NetBackup X The Connection Parameters page of the ExtractWizard appears 3 PowerControls ExtractWizard BE Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups First Storage Group Second Storage Group x Exchange Server 5 5 Please enter the Exchange Server Site and Org names Site Org nat REQUIRED z oT REQUIRED z sa ee 7 Select the Exchange Server 2000 or Exchange Server 2003 option 8 In the Storage Groups box enter the name of the storage group you will be extracting The storage group name is case sensitive and must match exactly the name that appears in the Exchange System Manager You can enter multiple storage groups separated by semicolons 9 Click Next 90 Ontrack PowerControls 4 0 User Guide 10 On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next EJ PowerControls ExtractWizard 10 x Exchange Information Store D
107. as on the paperclip menu of the preview pane The Save Attachments dialog box lists the attachments for the selected message and lets you select the attachments you want to save To save attachments in an open message 1 In the source or target message list double click a message that has the Attachment icon LO next to its name 2 In the open message do one of the following e On the File menu click Save Attachments e Click the Attachment button e on the right side of the message header and then click Save Attachments 3 Inthe Save Attachments dialog box select one or more attachments and click OK 4 Inthe Browse For Folder dialog box select a location for the attachment s and click OK 118 Ontrack PowerControls 4 0 User Guide To save attachments in the preview pane 1 In the source or target message list select a message that has the Attachment icon LO next to its name 2 In the preview pane click the Attachment button e on the right side of the message header and then click Save Attachments 3 Inthe Save Attachments dialog box select one or more attachments and click OK 4 Inthe Browse For Folder dialog box select a location for the attachment s and click OK Changing the View You can change the view in the PowerControls window by hiding the toolbar or status bar by using split bars by sorting message lists and by refreshing the screen Viewing or Hiding the Toolbar and Status B
108. at searching with the Sent to option will return messages for Bcc recipients 126 Ontrack PowerControls 4 0 User Guide Warnings Tab PowerControls Preferences Options Security Wamings V Show warning when logs specified but not found V Show warning when no log file path specified V Show warning when copying to Exchange Server root e Show warning when logs specified but not found PowerControls will warn you when opening an EDB file if no logs files were found at the specified directory e Show warning when no log file path specified PowerControls will warn you when opening an EDB file if a log file path has not been specified e Show warning when copying to Exchange Server root PowerControls will warn you when you are about to copy a large amount of data to the Exchange server root 127 Chapter 3 Looking at the Interface 128 Chapter 4 Starting PowerControls You can open a source Exchange Database EDB file or PST file and specify a target PST file or target Exchange server by employing one of the following methods e Use the PowerControls Data Wizard e Open the source database and target mailboxes from the PowerControls main window Note You cannot open the same PST file as both source and target Running the PowerControls Data Wizard The first time you start PowerControls the PowerControls Data Wizard starts The Data Wizard guides you through the loading of Exchange Database EDB or PS
109. ation folder This process may take some time E PowerControls ExtractWizard 5 x Exchange Information Store Copy Progress Please wait while the Exchange Information Store files are copied to the destination Processing Copying Object 1 of 2 From Feb 08 14_01_29 2005 EXCH2KA STMUser STMusers To C Documents and Settings administrator EXCH2KDOM Desktop Feb 08 14_01_29 2005 EXCH2KA STMUser STMusers Time Elapsed 00h 03m 28s Copied OBytes of 1 110 593 940 Bytes Total Time Remaining 00h 00m 00s Total OBytes of 1 1 15 836 928 Bytes Scanning 42 Ontrack PowerControls 4 0 User Guide 16 Optional Click Cancel only if you want to stop the process The file currently being extracted will be deleted but you can access any files that have completed extraction 3 PowerControls ExtractWizard 15 xi Exchange Information Store Copy Progress Please wait while the Exchange Information Store files are copied to the destination Processing STMusers edb Copying File 1 of 3 From Wed Jan 26 14 34 58 2005 exch2ka Information Store STMUser STMusers edb TO e ln Wed Jan 26 14_34_58 2005 exch2ka Information Store STMUser STMusers edb Time Elapsed 00h 00m 07s Copied 75 513 856 Bytes of 517 154 800 Bytes Total Time Remaining 00h 01m 36s Total 75 513 856 Bytes of 1 115 973 656 Bytes Reading lt Back Newt gt cancel Help Copy Progress for Legato NetWorker
110. b EDB as the source the list view will display all folders immediately under the root of the PST or Pub EDB Create Reports Select mailboxes to include in reports Reports Mailboxes Ka Attachment Statistics M Administrator 2 site archive Domain Statistics Exch2003 User2b V Messages by Database p M Messages by Mailbox Messages by Date Include messages with a received date in the range F or er betore J z Group statistics by Message Options IV Include messages in deleted item retention a V Include messages notin deleted item retention lt gt Deselect AIl Generate Reports Cancel Help Create Reports dialog box for a Priv EDB source 187 Chapter 9 Reporting 188 Do one of the following e For Priv EDB Under Mailboxes select the mailboxes to be included in the report s All mailboxes are selected by default e For Pub EDB or PST Under Folders select the folders to be included in the report s All folders are selected by default Under Reports select one or more reports that you would like to create Attachment Statistics Domain Statistics Messages by Database Messages by Mailbox This report is available for Priv EDB data sources only Messages by Date If you select this report then specify the appropriate options for received date range and date unit e g hour day week month This report is available for Priv EDB data sources only Under Mes
111. backup IBM Tivoli Storage Manager On the left side of the window click the plus sign next to a backup set to view its volumes Select a volume select its name not its check box to display the Exchange Information Store objects on the right side of the window Select the check boxes next to the objects containing the log edb and stm files as well as pat files if they exist Click Next 35 Chapter 2 Using the ExtractWizard Advanced Method The Exchange Information Store Destination Folder page of the ExtractWizard lets you select a folder for the extracted files E PowerControls ExtractWizard Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder Destination Folder X Browse lt Back Exit Help 14 Under Destination Folder specify a location for the extracted files 15 Click Next The ExtractWizard verifies that you have enough disk space as well as access rights to create files and directories and then begins to extract the Exchange Information Store files you have selected The Exchange Information Store Copy Progress page of the ExtractWizard shows the progress of the ExtractWizard extracting the Exchange Information Store data to the destination folder This proc
112. backup index and click Next The Select Online Index dialog box appears 13 14 1D 16 17 18 19 20 21 Ontrack PowerControls 4 0 User Guide Select the correct online index to load for your backup Click Next to return to the UltraBac window In UltraBac select the appropriate backup item to restore from the tree and list views You can only restore one storage group at a time Note You can only restore data from under the Exchange Agent tree node Click the Restore button The General Restore Options dialog box appears Click the Exchange 2000 2003 Options button The Exchange 2000 2003 Specific Options dialog box appears Select the Restore to Alternate Server option In its Restore to box enter the name of the Restore Target Computer i e the computer running ExtractWizard See previous step 7 to verify you are using the Restore to value from the Exchange Emulation page of the ExtractWizard Select the Alternate Temporary Log File Directory option In its Restore to box enter the log file path See previous step 7 to verify you are using the Log file path value from the Exchange Server Emulation page of the ExtractWizard Click OK In the General Restore Options dialog box click Next The Restore Options dialog box appears Click the Restore button When UltraBac has finished the restore click Exit to close UltraBac In ExtractWizard click Stop and then click F
113. be installed on this computer Select the sofware used to create the backup UltraBac X E PowerControls ExtractWizard Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore The Storage Group Site and Org names are case sensitive and must match exactly as they appear in Exchange System Manager Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups i I C Exchange Server 5 5 Please enter the Exchange Server Site and Org names 5 Select the Exchange Server 2000 or Exchange Server 2003 option and click Next 6 On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next 105 Chapter 2 Using the ExtractWizard Advanced Method E PowerControls ExtractWizard Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a l
114. by typing a name in the File name box or select an existing PST file Next click Open The path of the target PST file will appear in the Target PST File Path box 3 Click Next 132 Ontrack PowerControls 4 0 User Guide To specify an Exchange server as the target for restored data 1 Select the Connect to Exchange Server option PowerControls Data Wizard Target Type amp Path Selection Please select the type and path of the target file you will be using as your container for the restored data Please select the type of target you wish to open The target is where you plan to copy messages to and may be either a PST file or a live Exchange server PST File Connect To Exchange Server V Connect To Public Folders Target Exchange Server Mailbox Server Name 2 The Connect to Public Folders check box is selected by default This feature allows you to open public folders as a target for restoring public folders or messages If you do not want to restore to public folders clear this check box For more information see Restoring to Public Folders on page 179 3 For Mailbox and Server Name boxes type the mailbox and server names Tip If you don t know the full name of the mailbox type a sub string e g the first letter of the mailbox in the Mailbox Name box and click Next In the Check Name dialog box that appears select the mailbox from the list and click OK 4 Ifyou are not connected to a d
115. cess The file currently being extracted will be deleted but you can access any files that have completed extraction 28 Ontrack PowerControls 4 0 User Guide ExtractWizard Completing the Wizard The last page of the ExtractWizard displays all of the files that were successfully extracted If you are satisfied with the results click Finish PowerControls ExtractWizard Finished All files were successfully extracted Extract started on 2 23 2004 at 4 08 43 PM Extract finished on 2 23 2004 at 4 09 01 PM Elapsed time 00h 00m 17s Extracted 126 959 616 Bytes of 126 959 616 Bytes ExtractWizard detected you extracted multiple datasets In order for PowerControls to use all the log files you extracted make sure they are all in the same directory Successful files C ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group Priv2 edb C ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group Priv2 stm C ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group E010003C log C ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group exch2003clean e C ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group exch2003clean s C ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group Priv2 edb C ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group Priv2 stm C ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group E010003D log C ExtractWizard 8_29_2003 12_34 AM EXCH2003 S
116. cessing log files when opening an EDB file e Monitor with 800 x 600 or higher screen resolution Note PowerControls supports Microsoft Exchange Server 5 5 2000 or 2003 PowerControls is designed to run from a Windows workstation and uses native Microsoft Messaging APIs MAPI to communicate to the Exchange Server ensuring reliable and consistent operation of your server Outlook must be installed and configured on the workstation to connect to an Exchange server for MAPI to initialize properly PowerControls is not designed to run from an Exchange Server Configuring Microsoft Outlook PowerControls requires that Microsoft Messaging API MAPI be installed on your computer To get full MAPI functionality do the following before installing PowerControls 1 Make sure that Microsoft Outlook is installed and has been run once 2 Set up an e mail account on a Microsoft Exchange server 3 For those versions of Microsoft Outlook that distinguish between Internet Email and Corporate Email use Corporate Email when configuring Outlook 4 Run Outlook again and connect to the Exchange server Installing PowerControls Follow these steps to install PowerControls 1 Install and configure Microsoft Outlook as described in Configuring Microsoft Outlook 2 Turn off any disk utility or antivirus program running in the background 3 Insert the PowerControls CD ROM into your CD ROM drive 4 The installation program w
117. ch in folder box The first time you search for messages the Search in folder option is automatically selected For information on using the Search in results option see Searching Within Results on page 147 Dax File Edit Search in folder Source Priv2 edb PC User Browse C Search for words Exclude words Clear Fields Search in MV MessageSubject Attachment File Name s I Message Body Attachment Text Sent from Sent to Dated after Dated before y Ready If you want to select multiple mailboxes or folders to search click the Browse button In the Select Folder s dialog box select the items you want to search In the illustration below two mailboxes have been selected Select Folder s OK Source 1 Priv2 edb MG PC User Cancel MG PC User2 OG PC Users Clear All V Search Subfolders 2 items selected 144 Ontrack PowerControls 4 0 User Guide Note If you select the Search Subfolders check box PowerControls will include subfolders in the search 4 Click OK to return to the Find dialog box In the following illustration the Search in folder box now displays Multiple folders selected File Edit Search in folder Multiple folders selected E Search for words Exclude words Clear Fields Search in MV MessageSubject Attachment File Name s l Message Body l Attachment Text Sent from Sent to Dated after Dated before
118. ct a folder a mailbox the PST root node or the Exchange root node 2 Do one of the following e On the Edit menu click Paste e Right click the selected item and on the shortcut menu click Paste or Paste Special For more information on using the Paste Special command see Restoring Messages with Paste Special on page 166 e Click the Paste button on the toolbar e Press Ctrl V Paste or Ctrl Y Paste Special To use drag and drop e Drag an item from the Source pane into a folder in the Target pane Dragging and dropping achieves the same results as copying and pasting To use drag and drop when right clicking a source item 1 In the Source pane select one or more messages 2 Right click the selected messages and drag them to a folder in the Target pane 3 When you let go of the mouse a shortcut menu appears On the shortcut menu click Paste or Paste Special For more information on using the Paste Special command see Restoring Messages with Paste Special on page 166 163 Chapter 7 Restoring Exchange Data Examples of Restoring Your Exchange Data This section provides examples of restoring messages folders mailboxes and even an entire EDB file to the desired destination In each case it provides guidelines for restoring messages Note The concepts in this chapter apply to both EDB and PST files unless otherwise noted even though all of the following examples are EDB files Restoring
119. de Exchange Server is installed on M an M Last90days J OnorAfter 3 9 2004 I Onor Before 3 9 2005 z Fa catalog Exchange databases that were backed up in this time period O FS e l Connection parameters for Legato NetWorker 39 Chapter 2 Using the ExtractWizard Advanced Method 9 40 Specify the connection parameters e For Backup Server enter the name of the computer on which the backup server software is installed e For Client enter the Legato NetWorker client that backed up the Exchange Information Store e For Only catalog Exchange databases that were backed up in this time period select the desired time period The Catalog Progress page of the ExtractWizard shows the catalog progress The ExtractWizard queries the Legato backup server database for Information Store backups Eg PowerControls ExtractWizard BE Catalog Progress ExtractWizard is querying the database for exchange backups ExtractWizard is querying the backup server database for Exchange backups ey Initializing Do one of the following e Click Cancel if you want to stop the catalog process If you click Cancel the ExtractWizard catalog will display all files that it found to that point e When the catalog is completed click Next to proceed to the next page of the ExtractWizard Ontrack PowerControls 4 0 User Guide The Exchange Information Store File Selection page of the ExtractWizard lets
120. des TXT However you can sort statistics based on any column heading To sort the statistics in a report 3 Click a column heading to sort the statistics based on that heading An arrow appears indicating the sort direction An up arrow indicates the statistics appear in ascending A Z order A down arrow indicates that the statistics appear in descending Z A order 4 To reverse the order of the statistics based on that column heading click the column heading again Notice that the arrow reverses directions An Example of Sorting The Attachment Statistics report is originally sorted based on the ascending order of attachment extensions e g DOC precedes TXT If you click the Attachment Extension heading the down arrow appears and statistics are sorted in descending order e g TXT precedes DOC If you click the Number of Attachments Found in Messages column heading the up arrow appears and statistics are sorted based on ascending order This means that the attachment extension occurring least frequently in the data source appears first in the report Saving Reports You may save the currently active report as either a tab separated or comma separated text file The report name defaults to the name shown on the report tab without the spaces and with a txt extension e g MailboxReport txt The file type defaults to a tab separated text file To save a report 1 In the PowerControls Reports dialog box make th
121. des you with a quick look at restoring your Exchange database so you can begin to use PowerControls immediately The second part of this chapter provides examples of restoring messages folders mailboxes and even an entire EDB file to the desired destination Note The concepts in this chapter apply to both EDB and PST files unless otherwise noted even though all of the examples of sources are EDB files Quick Look at Restoring Your Exchange Data Restoring data from a source EDB or PST file to a target destination is a simple process Just drag and drop or use the Copy and Paste Paste Special commands Restoring Your Exchange Data in Three Easy Steps If you copy an EDB file a PST file a mailbox or a folder from the Source pane and paste it to any target destination PowerControls will preserve the directory structure of all restored messages When restoring individual messages you must use the Paste Special command to preserve their directory structure To restore individual messages with Copy Paste 1 Inthe Source pane or Find dialog box copy messages from the message list 2 Inthe Target pane paste the messages into a folder 3 Inthe Copy Progress dialog box verify that your messages were successfully copied and click Close To restore individual messages with Copy Paste Special 1 Inthe Source pane or Find dialog box copy messages from the message list 2 Inthe Target pane use Paste Special to paste the messages into
122. dll is in the system path The easiest way to ensure this is to copy to winnt system32 or windows system32 The edbbcli dll file can be found on the Exchange Server in the Exchange Server bin directory Start ExtractWizard The computer running ExtractWizard is known as the Restore Target Computer On the first page of the ExtractWizard click Next On the Method of Extraction page of the ExtractWizard select Advanced Method and Veritas Backup Exec Then click Next EA PowerControls ExtractWizard 5 x Choose the method of extraction You can choose to extract the data directly or by using the backup software Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires that the backup client software to be installed on this computer Select the sofware used to create the backup veritas BackupExec lt Back Ent Her 6 Ontrack PowerControls 4 0 User Guide On the Connection Parameters page of the ExtractWizard select the Exchange Server 5 5 option and click Next 3 PowerControls ExtractWizard la x Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore mC
123. e Data R alge D REG_EXPAND_SZ C windows system32 esebcli2 dll lt i Control 5 BackupRestore ait a fa My Computer HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control BackupRestore DLLPaths 7 Example of Setting the Registry Key Start ExtractWizard The computer running ExtractWizard is the Restore Target Computer On the first page of the ExtractWizard click Next Ontrack PowerControls 4 0 User Guide 4 On the Method of Extraction page of the ExtractWizard select Advanced Method and CommVault Galaxy Backup amp Recovery Then click Next PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software C Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to be installed on this computer Select the sofware used to create the backup CommVault Galaxy Backup amp Recovery X E PowerControls ExtractWizard Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore The Storage Group Site and Org names are case sensitive and must match exactly as they appear in Exch
124. e REG_EXPAND_ SZ String Drive Path Esebcli2 dll Note for Windows 2000 Use regedt32 exe to create a REG_EXPAND_SZ value amp My Computer HKEY_CLASSES_ROOT REGS Valve tro H HKEY_CURRENT_USER call REG_EXPAND_SZ C windows system32 esebeli2 dll S HKEY_LOCAL_MACHINE H HARDWARE H A sam SECURITY H SOFTWARE system H E Controlsetoot HC Controlsetooz S CurrentControlSet Control BackupRestore Bours D ee E My Computer HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control BackupRestore DLLPaths Ui Example of Setting the Registry Key 4 Start ExtractWizard The computer running ExtractWizard is the Restore Target Computer 5 On the first page of the ExtractWizard click Next 89 Chapter 2 Using the ExtractWizard Advanced Method 6 On the Method of Extraction page of the ExtractWizard select Advanced Method and Veritas NetBackup Then click Next E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software C Direct Method Advanced Method The direct method reads the tape or disk file directly without needing the original backup software installed The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to be installed on this computer Select the sofware used to create the backup Verit
125. e desired report active by clicking its tab e g Attachment Report Database Report 2 Click Save 3 Inthe Save Report dialog box specify the name location and file type for the report You may save the report as either a tab separated or comma separated text file 4 Click Save to return to the PowerControls Reports dialog box 5 Repeat steps 1 4 for each report you want to save 195 Chapter 9 Reporting 196 Glossary BKF CHK Data Store EDB EIS Exchange Database Exchange Information Store Log Files Messages MTF An MTF format backup to disk file which is similar to other archive formats such as ZIP or ARJ Backup software applications that output this file format are NT Backup the version that shipped with Windows 2000 Windows Backup 2003 and XP and Backup Exec Checkpoint files chk files are used for recovering playing data from transaction logs into EDB files The checkpoint is the place marker in the EDB CHK file that indicates which transactions have been committed Whenever data is written to an EDB file from the transaction log the EDB CHK file is updated with information specifying that the transaction was successfully committed to the respective EDB file Separate Exx chk files are maintained for each storage group using ESE Extensible Storage Engine A unified collection of folders and messages contained in a single storage medium A PST file is a data store An Exchange I
126. e menu click Close Store e Right click the selection and on the context menu click Close Store Deleting Items in the Target Pane Using the Delete key to remove an item e g folder message from the PowerControls target pane will permanently delete the item similar to using Shift Delete in Microsoft Outlook 141 Chapter 4 Starting PowerControls 142 Chapter 5 Finding Messages The Find dialog box lets you search a source EDB or PST file for message items that are defined by such criteria as keywords message senders and recipients and message creation dates In addition this dialog box lets you define the scope of your search an EDB or PST file one or more mailboxes or folders e g Inbox dates or even previous search results File Edit Search in folder Source Priv2 edb PC Userl Browse c oo Search for words Exclude words Clear Fields Search in V Message Subject Attachment File Name s Message Body Attachment Text Sent from Sent to Dated after Dated before Ready Preview Guidelines for Using the Find Dialog Box 1 The Find Now Button only becomes available if at least one of the following conditions is met e At least one Search in check box is selected e The Sent from or Sent to box contains at least one character e The Dated after or Dated before check box is selected 2 Each Search in check box that you select is run as a separat
127. e of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp zi lt Back Ent Hep Ontrack PowerControls 4 0 User Guide 10 When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start BrightStor ARCserve Do not click the Stop button until you reach the end of these instructions sx Tip You can copy ExtractWizard Exchange Emulation the Restore to Please use your backup software to restore your backup and Log file z path information Using your backup software select the option to restore to a different computer and enter TARGET as the on this page and Exchange server destination If your backup software asks for a log file or temporary file directory enter paste it into e temp as the path BrightStor ARCserve when prompted later in this section TARGET Restore to Log file path e temp Site POWERCONTROLS Org KROLL ONTRACK Emulating Exchange Server Click Stop when your backup software completes extracting files 11 Make sure BrightStor ARCserve Client Agent for Windows software and Backup Agent for Microsoft Exchange software are installed on the computer running ExtractWizard 12 If you have already installed the Backup Agent for Exchan
128. e query and the results of the query are combined i e OR d together For example if you enter solution in the Search for words box and then select the Message Subject and Message Body check boxes PowerControls will return messages that contain solution in either their message subject or message body 3 Ifyou select one or more Search in check boxes but specify no additional search criteria PowerControls will return all of the messages in the folder s undergoing the search 4 PowerControls can search multiple information stores at the same time In the Find dialog box click Browse and you will see a tree view of all of the open source data stores You can then select multiple mailboxes or folders to include in your search 143 Chapter 5 Finding Messages PowerControls will not return duplicates of a message during a search as long as the Check for duplicate messages during search preference is selected For example if the same message exists in two or more data stores only the first message found will be listed in the search results For more information see Setting Preferences on page 125 Searching for Messages 1 3 In the Source pane select the folder e g EDB or PST file mailbox Inbox you want to search The folder s you select defines the scope of your search Click the Search button to display the Find dialog box The name of the folder you selected appears next to the Sear
129. e using the Restore to value from the Exchange Emulation page of the ExtractWizard Select the Exchange tab In the Exchange 2000 area clear the No Loss Restore check box IMPORTANT NOTE If the No Loss Restore check box is selected the restore will fail In the Temporary location for log and path files box enter the log file path See previous step 9 to verify that you are using the Log file path value from the Exchange Emulation page of the ExtractWizard Clear the Commit after restore completes check box CAUTION Make sure to clear the Commit after restore completes check box If this check box remains selected Backup Exec will automatically delete the restored files after completing the restore Click Run Now Backup Exec will display a warning about restoring a server with different Site and Organization names You can safely click Yes ExtractWizard and PowerControls do not depend on the Site and Organization names Backup Exec will start to restore Exchange files to the Extract Wizard When Backup Exec has finished click OK and close Backup Exec In ExtractWizard click Stop and then click Finish 75 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for Veritas Backup Exec 8 6 and Exchange 5 5 1 76 Install Backup Exec Remote Agent for Windows Servers client software on the computer that will be running ExtractWizard On the computer running ExtractWizard make sure edbbcli
130. each storage group e chk check files are checkpoint files used for recovering playing data from transaction logs into EDB files The checkpoint is the place marker in the EDB CHK file that indicates which transactions have been committed Whenever data is written to an EDB file from the transaction log the EDB CHK file is updated with information specifying that the transaction was successfully committed to the respective EDB file Separate Exx chk files are maintained for each storage group using ESE Extensible Storage Engine e pat patch files are used to record information on page splits in Exchange 5 5 through Exchange 2000 SP1 In Exchange 2000 SP2 and later the functionality provided by pat files is incorporated into Exchange log files The information in this section is taken from Microsoft Training and Certification Implementing and Managing Microsoft Exchange 2000 Workbook Redmond WA Microsoft Press 2001 Introduction Organizing the Exchange Database Files for PowerControls For best results when using an online incremental or differential backup e Put the edb and stm files in one directory e Put the associated log files e g log pat chk in one directory Note The two directories can be different PowerControls does not require stm or log files but you should include them to ensure that all email data is recovered You may get corruption errors if these files are not present In other
131. econd Storage Group Priv2 edb C ExtractWizard 8_29_2003 12_34 AM EXCH2003 Second Storage Group Priv2 stm If you extracted multiple data sets see Organizing the Extracted Files for PowerControls below Organizing the Extracted Files for PowerControls For best results when using an online incremental or differential backup e Put the edb and stm files in one directory e Put the associated log files e g log pat chk in one directory Note The two directories can be different PowerControls does not require stm or log files but you should include them to ensure that all email data is recovered You may get corruption errors if these files are not present In other words the quality of the recovery is better if you include the stm and log files If you are using an offline backup You need to use the edb and stm files To ensure that all email data is recovered you should also include all log files as well as pat and chk files if they exist PowerControls performs its own verification process and will include the log and pat files to determine if it needs them to recover the data Note Exchange 5 5 does not use stm files 29 Chapter 1 Using the ExtractWizard Direct Method 30 Chapter 2 Using the ExtractWizard Advanced Method The ExtractWizard Advanced Method uses your existing backup software to extract an Exchange database from a backup server or tape library across the network to the comp
132. ed in the Source pane This folder is one of the Outlook folders e g Inbox Contacts Tasks In the illustration below the source message list displays the messages in an Inbox lt PCUseri Summary Report Tue 8 26 2003 PC User2 RE Lunch Tue 8 26 2003 a PC User2 RE Solution for Tue 8 26 2003 PC User2 The Republic by Tue 8 26 2003 O PCUser2 What is Man Tue 8 26 2003 Administrator Please review by Tue 8 26 2003 a Exch2003 Useri Good Morning Ex Tue 8 26 2003 Exch2003user3 Re Good Mornin Tue 8 26 2003 Exch2003 Useri RE The very firs Tue 8 26 2003 Exch2003 Useri Yes Good Morni Tue 8 26 2003 M4 STM User 1 Plain text messa Tue 8 26 2003 lt lw The source message list displays metadata about the message items in six columns The metadata includes file type attachments if any message sender subject date and status The Sent Items folder also displays the To column For more information on the message list see Sorting Messages in the Message Lists on page 121 114 Target Pane The Target pane can display one or more target PST files and or one target mailbox and public folders from an Exchange Server The target acts as a container for your restored files If a target is a newly created PST file it defaults to 10 Outlook folders If a target is an existing PST file or Exchange server it shows whatever folders are in the target I
133. ed on this computer Select the sofware used to create the backup IBM Tivoli Storage Manager gt NT Backup Veritas BackupExec CA BrightStor ARCserve Legato Networker Veritas NetBackup IBM Tivoli Storage Manager mage X HP OpenView Storage Data Protector Select the Advanced Method option Select IBM Tivoli Storage Manager from the drop down menu Click Next The Connection Parameters page of the ExtractWizard lets you specify the backup server and client computer names E PowerControls paraaewizara ST Connection Parameters Specify the backup server and client computer names x i lt aCt i lt zS Enter the name of the computer on which the EDERE backup server software is installed x Enter the name of the computer or node on which the Client Node i backup client software is installed This should also be the name of the computer or node Exchange Server is installed on Password Enter the client password m Protocol TCP IP Port 1500 Named Pipe pipe adsmpipe m Only catalog Exchange databases that were backed up in this time period P an M Last90days OnorAfter 3 9 2004 I On or Before 3 9 2005 z O FO __ Connection parameters for IBM Tivoli Storage Manager 33 Chapter 2 Using the ExtractWizard Advanced Method 8 9 34 Specify the connection parameters e For Backup Server enter the name of the computer on which t
134. een will appear Select the device containing the tape e Select Use ExtractWizard Catalog Then browse to a previously created catalog file or use the history drop down menu Look for the ewc extension on the file Click Next In order to select this option you must have previously created one or more ExtractWizard catalog files For information on creating an ExtractWizard catalog file see Saving an ExtractWizard Catalog File on page 26 Notes e FxtractWizard requires that the tape drive be configured and active in the Device Manager e ExtractWizard works best with Windows drivers supplied directly from the manufacturer of the tape drive hardware e If ExtractWizard is installed on your backup server make sure the services for the backup software are disabled 14 Ontrack PowerControls 4 0 User Guide ExtractWizard Catalog Performance Options The Catalog Performance Options page of the ExtractWizard offers three options for cataloging Exchange backup data sets All three of the options will automatically skip over known backup types that do not contain Exchange Information Store files These types include registry backups SQL backups UNIX backups image backups NetWare backups Macintosh backups E PowerControls ExtractWizard Catalog Performance Options Please select the catalog method to use Catalog Online Exchange backup datasets only Online backups are created using Exchange specific backup software
135. elp Extracting a full online disk backup Legato NetWorker 10 On the left side of the window click the plus sign next to a backup set to view its volumes 11 Select a volume select its name not its check box to display the Exchange Information Store objects on the right side of the window 12 Select the check boxes next to the log edb and stm files as well as pat files if they exist 13 Click Next 41 Chapter 2 Using the ExtractWizard Advanced Method The Exchange Information Store Destination Folder page of the ExtractWizard lets you select a folder for the extracted files E PowerControls ExtractWizard Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder Destination Folder X Browse lt Back Exit Help 14 Under Destination Folder specify a location for the extracted files 15 Click Next The ExtractWizard verifies that you have enough disk space as well as access rights to create files and directories and then begins to extract the Exchange Information Store files you have selected The Exchange Information Store Copy Progress page of the ExtractWizard shows the progress of the ExtractWizard extracting the Exchange Information Store data to the destin
136. emicolons Storage Groups z Exchange Server 5 5 Please enter the Exchange Server Site and Org names Site POWERCONTROLS Org KROLL ONTRACK 85 Chapter 2 Using the ExtractWizard Advanced Method 6 86 In the Site and Org boxes enter the Site and Org for the Exchange Information Store files you are preparing to restore The Site and Org names are case sensitive and must match exactly as they appear in the Exchange System Manager Click Next If ExtractWizard displays a warning about the ARCserve Exchange client not being properly configured for emulating Exchange 5 5 click OK to continue You can configure the ARCserve Exchange client when you get to step 12 later in this section On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next EA PowerControls ExtractWizard f 5 x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local driv
137. ent computer and enter TARGET as the Exchange server destination If your backup software asks for a log file or temporary file directory enter paste it into e temp as the path BrightStor ARCserve when prompted later in this section Restore to Log file path Storage Groups First Storage Group Second Storage Group Emulating Exchange Server Click Stop when your backup software completes extracting files 82 Ontrack PowerControls 4 0 User Guide 11 Make sure BrightStor ARCserve Client Agent for Windows software and Backup Agent for Microsoft Exchange software are installed on the computer running ExtractWizard 12 If you have already installed the Backup Agent for Exchange 5 5 and you wish to emulate Exchange 2000 2003 you must do one of the following e Option 1 Reinstall the Backup Agent for Microsoft Exchange with ExtractWizard running the correct emulation type e Option 2 Manually edit the registry setting for the ARCserve Exchange client Make sure the following key exists HKEY LOCAL MACHINE SOFTWARE ComputerAssociates BrightStor ARCserve Backup DSAgent CurrentVersion agent dbaexch In this key make sure the REG_DWORD value isExch2000 exists with a value of 1 13 Start BrightStor ARCserve on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard The BrightStor ARCserve window appears 14 On the
138. ent for Windows Servers client software on the computer that will be running ExtractWizard 2 On the computer that will be running ExtractWizard do one of the following e Option 1 Install the Exchange System Management Tools and update the system path to include the Exchsrvr bin directory e Option 2 Copy esebcli2 dll to the system path winnt system32 or windows system32 The esebcli2 dll file is located on the Exchange Server in the Exchange Server bin directory Then set the registry key HKEY LOCAL MACHINE System CurrentControlSet Control BackupRestore DLLPaths with Value Name Esebcli2 Data Type REG_EXPAND_ SZ String Drive Path Esebcli2 dll Note for Windows 2000 Use regedt32 exe to create a REG_EXPAND_SZ value My Computer 3 HKEY_CLASSES_ROOT 3 HKEY_CURRENT_USER HKEY_LOCAL_MACHINE H HARDWARE HA sam SECURITY H SOFTWARE system H A ControlSetoo1 w Controlsetooz S I CurrentControlSet REG Yau O REG_EXPAND_SZ C windows system32 esebcli2 dll CT OS a Control 5 BackupRestore ours 2 l My Computer HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control BackupRestore DLLPaths Ui Example of Setting the Registry Key 3 Start ExtractWizard The computer running ExtractWizard is known as the Restore Target Computer 4 On the first page of the ExtractWizard click Next 72 Ontrack PowerControls 4 0 User Guide 5 Onthe Me
139. ep 8 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard Click OK to close the Restore Options for All Selected Items dialog box When CommVault has finished the restore you can close CommCell Console In ExtractWizard click Stop and then click Finish 99 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for CommVault Galaxy Backup amp Recovery and Exchange 5 5 Important Note CommVault Galaxy will not install the Exchange agent onto a non server OS The Exchange agent is required for ExtractWizard to work 1 On the computer that will be running ExtractWizard make sure edbbcli dll is in the system path The easiest way to ensure this is to copy edbbcli dll to winnt system32 or windows system32 The edbbcli dll file can be found on the Exchange Server in the Exchange Server bin directory 2 Start ExtractWizard The computer running ExtractWizard is the Restore Target Computer 3 On the first page of the ExtractWizard click Next 4 On the Method of Extraction page of the ExtractWizard select Advanced Method and CommVault Galaxy Backup amp Recovery Then click Next E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method le
140. er the functionality provided by pat files is incorporated into Exchange log files e Exchange 2000 2003 information stores contain stm files in addition to the edb files Exchange 5 5 does not contain stm files Using the Show Duplicates Option for CommVault Galaxy Backup amp Recovery ExtractWizard has a Show Duplicates check box for CommVault users Duplicates can occur when CommVault Backup fails and restarts You can select this check box and if duplicates exist they will appear on the right side of the ExtractWizard window If ExtractWizard or PowerControls encountered a problem with a file you can then attempt to extract its duplicate This feature saves time by allowing you to extract only that file i e its duplicate which encountered the problem instead of performing a full extraction of all of the files in the session 3 PowerControls Extract Wizard Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk Dedbo0064 1og 5 00 MB 4 6 2005 2 37 PM 0 3 25 2005 12 01 AM A Exchange Information Store File 0 3 25 2005 12 09 AM edbOOOSF log 5 00 MB 4 6 2005 2 37 PM 0 3 25 2005 1 30 AM O edb00060 l0g 5 00MB 4 6 2005 2 37 PM No 0 4 6 2005 11 03 AM O eabo0061 l0g 5 00MB 4 6 2005 2 37 PM No 0 4 6 2005 2 04 PM O eabo0062 10g 5 00MB 4 6 2005 2 37 PM No Duplicate files for 0 4 6 2005
141. er1 Good Morning E Fri 9 17 2004 1 5 Message Item s Mi Example 4 Results of using Paste Special on a target Exchange mailbox 170 Ontrack PowerControls 4 0 User Guide Target exch2003 pcuser1 X tains the dir structure A Example 5 Using Paste Special on a target Exchange folder e g Inbox Target exch2003 pcuser1 Fri9 17 2004 1 PC User2 The Republic by Fri 9 17 2004 1 Exch2003 User 1 RE The very fir Fri 9 17 2004 1 Exch2003user3 Re Good Morni Fri 9 17 2004 1 Exch2003 User 1 Good Morning E Fri 9 17 2004 1 HH KKK Jooh 24 PC User2 EA Inbox EJ Sent Items i Tasks 5 Message Item s A Example 5 Results of using Paste Special on a target Exchange folder e g Inbox 171 Chapter 7 Restoring Exchange Data To restore messages to an Exchange server root node with Paste Special If the target is an Exchange Server root node PowerControls will attempt to connect to each mailbox one at a time and copy each message to its corresponding mailbox and folder If the folder does not exist it will be created If the mailbox does not exist PowerControls will log an error in the Copy Progress dialog box skip the entire mailbox and continue the Paste Special operation Important Note The source mailbox must exist on the target Exchange server and you must have full mailbox access rights to all of the Exchange mailb
142. erControls installation Single Copy of PowerControls Put one license ini in a single network folder to which all PowerControls installations make reference For more information about the license ini file see The License ini File on page 6 Security Tab The options in this tab are modifiable by default only by users that belong to the Administrator Group The options are stored in the registry HKEY_LOCAL_MACHINE software ontrack powercontrols The PowerControls Installation program sets this registry key to have read write access to users in the Administrators group and read only access by any user in the Users group PowerControls Preferences Options Security Wamings Enable Tamper Proof Target Allow Bcc field to be included when restoring or searching messages e Allow preview of messages If this option is not checked you will not have the ability to open or preview messages in the source or target e Enable Tamper Proof Target If this option is selected PowerControls will not allow you to delete messages or folders in the target or have the ability to rename folders in the target You will only have the ability to add copy to the target e Allow Bcc field to be included when restoring messages If this option is selected PowerControls will include Bcc information when restoring messages This means that a recipient will be able to see Bcc recipients that he or she was not intended to see It also means th
143. es e Ifyou click the attachment La column heading messages are sorted in ascending order based on this heading even though no arrow appears This means that messages with attachments appear at the top of the message list while messages with no attachments appear at the bottom of the document list If you click the attachment column heading again the order is reversed Note The view settings sort order and column width for a folder or mailbox are saved until you close the data store Refreshing the Screen You may wish to refresh the screen occasionally when you are connected to a target Exchange server That s because the information on the server may change while you are connected To refresh the screen Do one of the following e On the View menu click Refresh e Press the F5 key 121 Chapter 3 Looking at the Interface Viewing the Properties of an EDB File PST File Folder or Mailbox PowerControls makes it easy to view the properties of a source PST file EDB file mailbox or folder To view the properties of an EDB file PST file mailbox or folder 1 Inthe Source pane right click an EDB file PST file mailbox or folder 2 On the shortcut menu click Properties A properties dialog box appears EDB File Properties Status Finished counting EDB Info Server EXCH2003 EDB Consistency Check Fail EDE Creation Time 8 26 2003 11 25 08 Size of EDB File 12 MB EDB Version Exchange 2000 2003 Number
144. eseeaeees 159 Restoring Your Exchange Data in Three Easy Steps ececeeeeeeeeeeeeeneeeeeteneeeeetaeeeeesneeeerena 159 Limits for PST and Folder Targets se arean enni Kn rane ERRERA AARRE PASEA AN AEA E ER RERE KAIAUA ER N AEREA AEE 160 About Restoring Messages to an Exchange Server sessseeissserssserissttrrssttrrsstttrnssttrnsstersntt 160 About the Copy Progress Dialog BOX sir iiecrineet nadin aeniea ee AE aaia nA e AARS eenaa TEATE 161 Creating Renaming and Deleting Folders in the Target Pane ssseseeeesseerreserrrrssrrrrssrees 162 Copying and Pasting or Dragging and Dropping ssssessssssissesrissrerrsstttrssterrssstrrnsttnnssttnnnstennne 163 Examples of Restoring Your Exchange Data aessiesseeieesrresirrreseernsarirresttnraeaitanesnnnndatianeetenaaant 164 Restoring Messages with Copy Paste 0 ccecccceeeeee tenes ee enneeeeeeneeeeeeenieeeeeteeeeetieeeeeeieeeeeeaa 164 Restoring Messages with Paste Special ce ccecceeeeeeeeeeeeeeeneeeeeenneeeeeeenieeeeeteeeeeeieeeeesiieeeeeeaa 166 Restoring a Folder ss iviscccisececebeniteteaicence eiai fel naive cy iaaiiai Eai i iEn 174 Restonng a Mailbox orsina eaaa aR EEA E AROA TARNE EEA ATAA EE TARRE EE ARRETA 176 Restoring an EDB File aeciaiee inertan dinno t saia eia iiae na DEAN ENEE RNE rN AEE 178 Restoring to Public Folders seoir iira an EAE AREA A AARSE A 179 Chapter 8 Using the Command Line ccceccceccseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeneeeeeeeeeees 1
145. ess may take some time E PowerControls ExtractWizard 5 x Exchange Information Store Copy Progress Please wait while the Exchange Information Store files are copied to the destination Processing Copying Object 1 of 2 From Feb 08 14_01_29 2005 EXCH2KA STMUser STMusers To C Documents and Settings administrator EXCH2KDOM Desktop Feb 08 14_01_29 2005 EXCH2KA STMUser STMusers Time Elapsed 00h 03m 28s Copied OBytes of 1 110 593 940 Bytes Total Time Remaining 00h 00m 00s Total OBytes of 1 1 15 836 928 Bytes Scanning 36 Ontrack PowerControls 4 0 User Guide 16 Optional Click Cancel only if you want to stop the process The file currently being extracted will be deleted but you can access any files that have completed extraction The last page of the ExtractWizard displays all of the files that were successfully extracted E PowerControls ExtractWizard PowerControls ExtractWizard Finished All files were successfully extracted Extract started on 2 23 2004 at 4 08 43 Pm Extract finished on 2 23 2004 at 4 09 01 PM Elapsed time 00h 00m 17s Extracted 126 959 616 Bytes of 126 959 616 Bytes ExtractWizard detected you extracted multiple datasets In order for PowerControls to use all the log files you extracted make sure they are all in the same directory Successful files ExtractWizard 8_29_2003 12_33 AM EXCH2003 Second Storage Group Priv2 edb ExtractWizard 8_29_200
146. estination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp zi 11 When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start NetBackup Do not click the Stop button until you reach the end of these instructions Jaj Tip You can copy ExtractWizard Exchange Emulation the Log file Please use your backup software to restore your backup pat h as informat ion on this page and paste it into Using your backup software select the option to restore to a different computer and enter TARGET as the Exchange server destination If your backup software asks for a log file or temporary file directory enter NetBackup when e temp as the path prompted later in this section Restore to TARGET Log file path e temp Storage Groups First Storage Group Second Storage Group Emulating Exchange Server Click Stop when your backup software completes extracting files 12 Start the NetBackup client on the computer r
147. et Control BackupRestore DLLPaths Example of Setting the Registry Key 2 Start ExtractWizard The computer running ExtractWizard is known as the Restore Target Computer 3 On the first page of the ExtractWizard click Next 4 On the Method of Extraction page of the ExtractWizard select Advanced Method and NT Backup Then click Next 46 Ei PowerControls Extract Wizard Choose the method of extraction Ontrack PowerControls 4 0 User Guide You can choose to extract the data directly or by using the backup software Direct Method software installed The direct method reads the tape or disk file directly without needing the original backup The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires that the backup client software to be installed on this computer Select the sofware used to create the backup NTBackup ZAA The Connection Parameters page of the ExtractWizard appears E PowerControls ExtractWizard Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore Exchange Server 2000 or Exchange Server 2003 C Exchange Server 5 5 Please enter the Exchange Server Site and Org names Site JT RE QUIRED Org Please enter the Exchange Storage Groups seperated by semicolons
148. export A msg file OLE compound document can be imported directly into Microsoft Outlook This file type encapsulates the entire message including attachments Text txt export A txt file will be created with the following information Note that neither message attachments nor message properties will be exported Distribution List Calendar Item Contact Item Task Item Message and All Other Items List Name Subject Last Name Subject From Location First Name Due Date Sent created date Priority To CC if present BCC if present Creator Date Start Business Status Subject End Address Percent Complete Creation Name Recurrence Home Total Work Attachment file if present Actual Work names Members of List Required Category Owner Message Body Attendees Resources Body 153 Chapter 6 Exporting Messages Exporting Messages The following instructions show you how to export an EDB file a PST file mailboxes folders and messages from the source pane in the PowerControls main window They also show you how to export messages from the Find dialog box To export an entire EDB file 1 2 In the Source pane select the EDB file Do one of the following e On the File menu click Export e On the toolbar click the Export button t e Right click the EDB file and on the shortcut menu click Export Export EDB Export To z In the Forma
149. fline Backup After viewing the Exchange backup sets and information store files you can select the files you want to extract When viewing and selecting files keep in mind the following points e Microsoft NT Backup VERITAS Backup Exec VERITAS NetBackup and IBM Tivoli Storage Manager can contain multiple backup sets for both disk and tape backups e Computer Associates BrightStor ARCserve and LEGATO NetWorker can contain only one backup set for disk but multiple backup sets for tape To extract a full online normal backup e On the Exchange Information Store File Selection page of the ExtractWizard select the edb stm and log files as well as pat files if they exist Example 1 Extracting a Full Online Disk Backup Microsoft NT Backup A Microsoft NT Backup to disk can contain multiple backup sets and volumes Each backup set lists the session day and time e g 8 29 2003 12 34 AM Each volume lists the machine name and volume name e g EXCH 2003 Second Storage Group Fa PowerControls ExtractWizard Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk Catalog Exchange Information Store File Size Date D 8 29 2003 12 33 AM Priv2 edb 12 01 MB 8 29 2003 12 34 AM Four full 0 EXCH2003 Second Storage Grot 3 priy2 stm 2 01MB 8 29 2003 12 34 AM online FO Oe r renee L 0100030 log 500MB 8 29 2003 12 34 AM backup sets o Moi EERE A 010003 log 500MB 8
150. fully 00h 00m 00s es a ee ls Help Save Single Instance Storage SIS vs Cumulative Counts The Attachment Statistics and Messages by Database reports use the terms SIS Single Instance Storage and Cumulative when referring to the number and size of attachments in the data store The term SIS counts attachments only once and does not include their duplicates The term cumulative refers to all of the attachments or messages including their duplicates Example An attachment of type DOC of size 100 KB is being shared by three messages As the table shows the SIS size more closely estimates how much of the EDB size is attributed to the attachment The cumulative size more closely estimates how much of the EDB size is attributed to attachments if the data store did not have SIS Method of Counting Total of DOC Total Size of DOC Files Attachments Messages Attachments SIS Count 1 100 KB Cumulative Count 189 Chapter 9 Reporting Attachment Statistics Report The Attachment Statistics report provides statistics on all of the attachments contained in messages in the selected source The attachments are categorized by extension which appears in upper case letters e g DOC XLS Attachments without extensions are put into a separate row called No Extension Column Heading Description Attachment Extension Attachment type by extension e g DOC PPT PDF Cumulati
151. g the ExtractWizard Direct Method About Extracting a Full Offline Backup The ExtractWizard works the same for an offline backup as it does for an online backup There are four differences between an offline backup and an online backup 1 For an offline backup you need to extract the edb and stm files To ensure that all email data is recovered you should also include all log files as well as pat and chk files if they exist PowerControls performs its own verification process and will include the log pat and chk files to determine if it needs them to recover the data 2 An offline backup can contain a chk file 3 The name of the volume for an offline backup displays the drive letter 4 The volume for an offline backup extracts the full path for the Information Store files To extract a full offline backup e On the Exchange Information Store File Selection page of the ExtractWizard select the edb and stm files To ensure that all email data is recovered you should also select log files as well as pat and chk files if they exist EE Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk One full E X Catalog Exchange Information Store File Size Date offline Gil 978 2003 10 23 AM Program Files Exchstvr Second Storage Group E01 chk O01MB 9 8 backup set eC Program Files Exchsrvr Second Storage Group EO100074 log 5 00MB 9 8 Program
152. ge 2000 2003 and you wish to emulate Exchange 5 5 you must do one of the following e Option 1 Reinstall the Backup Agent for Microsoft Exchange with ExtractWizard running the correct emulation type e Option 2 Manually edit the registry setting for the ARCserve Exchange client Make sure the following key exists HKEY LOCAL MACHINE SOFTWARE ComputerAssociates BrightStor ARCserve Backup DSAgent CurrentVersion agent dbaexch In this key make sure the REG_DWORD value isExch2000 does not exist Important Note If REG_DWORD value isExch2000 exists delete it 13 Start BrightStor ARCserve on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard The BrightStor ARCserve window appears 14 On the Quick Start menu click Restore A Server tree appears in the Source tab 15 Select the Exchange backup you want to restore Note You cannot restore the Directory 16 Click the Destination tab 17 Clear the Restore files to their original location check box 87 Chapter 2 Using the ExtractWizard Advanced Method Important Note For the following two steps use the Network tree Do not use the Windows NT 2000 XP 2003 Systems tree 18 19 20 21 22 23 24 25 26 88 In the Network tree expand the Microsoft Windows Network node and locate the Restore Target Computer If the Restore Target Computer does not appear do one or both of the
153. h for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp v Browse 101 Chapter 2 Using the ExtractWizard Advanced Method 8 10 11 12 13 102 When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start CommVault Galaxy Do not click the Stop button until you reach the end of these instructions E PowerControls ExtractWizard 7 k Tip You can refer 3 to the Restore ExtractWizard Exchange Emulation gene Please use your backup software to restore your backup to information on this page when verifying it in Using your backup software select the option to restore to a different computer and enter TARGET as the Exchange server destination If your backup software asks for a log file or temporary file directory enter Comm Vault e temp as the path Galaxy Backup amp Restore later in Restore to TARGET this section Log file path e temp Site NOT REQUIRED Org NOT REQUIRED Emulating Exchange Server Click Stop when your backup software completes extracting files Do one of the following e For Co
154. he CommVault installer e CommVault Galaxy will not install the Exchange agent onto a non server OS The Exchange agent is required for ExtractWizard to work If you have already installed the Exchange Database iDataAgent for Exchange 5 5 and you wish to emulate Exchange 2000 2003 you must reinstall the Exchange Database iDataAgent with ExtractWizard running the correct emulation type That is the Exchange Server 2000 or Exchange Server 2003 option must be selected on the Connection Parameters page Start CommCell Console on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard The CommCell Console window appears In the CommCell Browser right click the Exchange server you want to restore and click Browse amp Recover The Browse Options dialog box appears Specify the appropriate browse time for your recovery e Browse the Latest Data e Specify Browse Time In the Browse Options dialog box select your Exchange server from the Client Computer drop down menu Click OK to show the browse data for your Exchange server Select the storage groups to restore Note You can only restore data from under the Exchange Database tree node Click the Recover All Selected button The Restore Options for All Selected Items dialog box appears Select the Restore to a Different Client option Select the Restore Target Computer from the Select a Client drop down menu See previous st
155. he backup server software is installed e For Client Node enter the IBM Tivoli client node that backed up the Exchange Information Store e For Password enter the client password e For Protocol select one of the following options TCP IP Port Refer to your IBM Tivoli Storage Manager user guide or help for instructions Named Pipe Refer to your IBM Tivoli Storage Manager user guide or help for instructions e For Only catalog Exchange databases that were backed up in this time period select the desired time period The Catalog Progress page of the ExtractWizard shows the catalog progress The ExtractWizard queries the Tivoli backup server database for Information Store backups E PowerControls ExtractWizard BE Catalog Progress Extract Wizard is querying the database for exchange backups ExtractwWizard is querying the backup server database for Exchange backups Q Initializing re Do one of the following e Click Cancel if you want to stop the catalog process If you click Cancel the ExtractWizard catalog will display all files that it found to that point e When the catalog is completed click Next to proceed to the next page of the ExtractWizard One full online backup set IBM Tivoli Storage Manager 10 11 12 13 Ontrack PowerControls 4 0 User Guide The Exchange Information Store File Selection page of the ExtractWizard lets you select both the private and public Exchange I
156. held in the EDB file These messages appear under the Status column in the source message list If deleted messages have been purged from the EDB file due to the deleted retention schedule PowerControls cannot view or restore these messages 124 Ontrack PowerControls 4 0 User Guide Setting Preferences The Preferences dialog box allows you to streamline PowerControls operations Most of the preference settings in the three tabs are selected by default There are two exceptions the Display new PST when PST limit is reached setting in the Options tab and the Enable Tamper Proof Target setting in the Security tab If you change the settings they are stored and reloaded on the next run of PowerControls To change preference settings 1 On the Edit menu click Preferences 2 Select or clear the check boxes in the three tabs as desired Options Tab PowerControls Preferences Options Security Wamings MV Run PowerControls Data Wizard on startup V Create new PST folders when PST message folder limits are reached J Check for duplicate messages during copy V Check for duplicate messages during search Display new PST when PST limit is reached License file name C Program Files Ontrack PowerControls license ini v _ Cancel Help e Run PowerControls Data Wizard on startup The Data Wizard will launch every time you open PowerControls e Create new PST folders when PST message folder limits are
157. help us diagnose the problem The following details are often the most helpful e The version of PowerControls you are using on the Help menu click About e The versions of Windows and Outlook that you are running e The version of Exchange that contained the source EDB file e The circumstances and sequence of steps that led to the problem e The text of the error messages if any appeared and the contents of the Details dialog box e A list of other Windows programs that you were running when the error occurred Contact Information See U S Contact Information and International Contact Information at the beginning of this user guide Conventions in this Manual This manual uses the following guidelines for documenting menu commands and shortcuts commands available on shortcut menu and notes and tips Menu Commands and Shortcuts This manual uses the following conventions for documenting menu commands and shortcuts Example Describes On the File menu point to Target PST and then Choosing the Create New command on the Target click Create New PST submenu on the File menu On the Edit menu click Paste Special Choosing the Paste Special command on the Edit menu Press Ctrl S Open Source EDB Holding down the Ctrl key and the S key at the same time and then releasing them Right click Clicking the right mouse button Shortcut Menu You can access many of the same commands available on the menu bar and too
158. here are five primary ways you can benefit from using PowerControls Minimize the time to restore an individual mailbox PowerControls can slash restore time making it possible to restore mail items from a previous full backup directly into your production Exchange server or directly into a new or existing PST file This eliminates the need for a recovery server and the extra steps required to separately import mail back into Exchange or Outlook Eliminate backups of an individual mailbox PowerControls eliminates the need to back up individual mailboxes because they can be restored directly from an EDB file Minimize the time to locate all email matching specific criteria PowerControls includes an Advanced Find feature that can search across all mailboxes in an archive EDB file rather than searching one mailbox at a time or bringing an old backup back online for analysis And you can search by a variety of criteria including keywords subject date and specific users Minimize storage space and the cost required to store and archive your backups Because you don t need to back up mailboxes individually doing a brick level backup you eliminate the backup space cost and time associated with performing brick level backups Minimize the time to back up all mailboxes PowerControls eliminates the need to back up mailboxes individually Normally companies do a full Exchange backup and then run a second process to back up Very Important Mailboxe
159. ick Start Restore of Marked Files In the Restore Marked Files dialog box click the Start Restore button When NetBackup has finished click OK and close NetBackup In ExtractWizard click Stop and then click Finish 95 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for CommVault Galaxy Backup amp Recovery Exchange Emulation for CommVault Galaxy Backup amp Recovery and Exchange 2000 2003 Important Note CommVault Galaxy will not install the Exchange agent onto a non server OS The Exchange agent is required for ExtractWizard to work 1 2 3 96 On the computer that will be running ExtractWizard do one of the following Option 1 Install the Exchange System Management Tools and update the system path to include the Exchsrvr bin directory Option 2 Copy esebcli2 dll to the system path winnt system32 or windows system32 The esebcli2 dll file is located on the Exchange Server in the Exchange Server bin directory Then set the registry key HKEY LOCAL MACHINE System CurrentControlSet Control BackupRestore DLLPaths with Value Name Esebcli2 Data Type REG_EXPAND_ SZ String Drive Path Esebcli2 dll Note for Windows 2000 Use regedt32 exe to create a REG_EXPAND_SZ value my Computer m HKEY_CLASSES_ROOT m HKEY_CURRENT_USER 2 HKEY_LOCAL_MACHINE GQ HARDWARE HE sam SECURITY H SOFTWARE SYSTEM 9 Controlsetoo1 H Controlsetoo2 B A CurrentControlSet Typ
160. ile 154 individual messages 156 individual messages from the Find dialog box 157 messages from the Find dialog box 151 exporting messages about MSG and TXT files 153 about the Export Progress dialog box 157 general information 153 154 Extract from Disk option 14 Extract from Tape option 14 ExtractWizard enabling license agent for 5 organizing the extracted files for PowerControls 112 restoring a full online backup 19 Use ExtractWizard Catalog 14 ExtractWizard Advanced Method 31 API Method for IBM Tivoli Storage Manager 32 API Method for Legato NetWorker 38 Exchange Emulation for CA Brightstor ARCserve and Exchange 2000 2003 80 96 99 100 102 Exchange Emulation for CA Brightstor ARCserve and Exchange 5 5 85 Exchange Emulation for CommVault Galaxy Backup and Recovery and Exchange 2000 2003 96 199 Index Exchange Emulation for CommVault Galaxy Backup and Recovery and Exchange 5 5 100 Exchange Emulation for HP OpenView Storage Data Protector and Exchange 2000 2003 56 Exchange Emulation for HP OpenView Storage Data Protector and Exchange 5 5 60 Exchange Emulation for NT Backup and Exchange 2000 2003 on Windows 2000 XP 2003 46 Exchange Emulation for NT Backup and Exchange 5 5 on Windows 2000 XP 2003 50 Exchange Emulation for NT Backup and Exchange 5 5 on Windows NT 4 53 Exchange Emulation for UltraBac and Exchange 2000 2003 104 Exchange Emulation for UltraBac and Exchange 5 5 108 Exchange Emulat
161. ill automatically start If it does not click Run on the Start menu and type D autorun exe or D bin setup exe where D is the drive letter of your CD ROM drive Click OK 5 Follow the on screen instructions Introduction PowerControls Editions PowerControls software editions are licensed based on the number of servers and mailboxes in your environment The Standard Edition is licensed for use on a single server with up to 100 mailboxes and the Business Edition is licensed for use on a single server with up to 250 mailboxes The Enterprise Edition is licensed for a customized number of servers and mailboxes The Commercial Edition is licensed based on an unlimited number of servers and mailboxes for a specified period of time PowerControls also offers a free edition With this edition you can open an Exchange database EDB file search mailboxes one at a time and view messages PowerControls Edition PowerControls Feature Agents Feature EW ExtractWizard PC PowerControls PowerControls 4 0 Standard Edition 100 mailbox enforcement PowerControls 4 0 Business Edition PowerControls 4 0 Enterprise Edition 250 mailbox and server name enforcement Server name enforcement EW Agent for Microsoft NT Backup included EW Agent for VERITAS Backup Exec priced separately EW Agent for LEGATO NetWorker priced separately EW Agent for Computer Associates BrightStor ARCserve priced separately
162. ind dialog box click Export 4 In the Export dialog box specify options and click Export For more information on the export options see Chapter 6 Exporting Messages 151 Chapter 5 Finding Messages Restoring Messages from the Find Dialog Box The results of conducting a search appear in the message list in the Find dialog box You can restore the messages in this list by dragging them or copying and pasting them into the target folder If you want to maintain the directory structure of restored individual messages use the Paste Special command You can also restore messages by browsing in the PowerControls main window and dragging and dropping or copying and pasting from the main window to the target You do not need to search to restore messages For more information see Chapter 7 Restoring Exchange Data Performing an Integrity Check on Messages in the Find Dialog Box The Find dialog box allows you to perform an integrity check on one or more messages in the Results area During the integrity check PowerControls will verify that it can read all of the properties of the messages To perform an integrity check on messages in the Find dialog box 1 In the Find dialog box perform a search 2 Inthe Results area select the messages for which you want to perform an integrity check 3 On the Edit menu in the Find dialog box click Integrity Check The Integrity Check dialog box appears For instructions on perfo
163. ing an EDB file PowerControls will attempt to connect to each mailbox in the Target pane one at a time and copy each message to its corresponding mailbox and folder If the folder does not exist it will be created If the mailbox does not exist PowerControls will log an error in the Copy Progress dialog box skip the entire mailbox and continue the operation 178 Ontrack PowerControls 4 0 User Guide Restoring to Public Folders The following instructions show you how to restore messages or public folders to a public folder target An option to open public folders is available upon connection to an Exchange server Important Note PowerControls will open public folders and your mailbox when you connect to an Exchange target You will see those folders that you have permission to see Guidelines for Restoring to Public Folders 1 You can restore folders from a pub edb database to a public folder target All public folder permissions will be transferred to the target folders However folder permissions may not transfer if the version of the source Exchange server is different than the version of the target Exchange server 2 You can restore messages from any database source or search results to a public folder target 3 You cannot restore a folder or mailbox from a priv database to a public folder target But you can restore messages in a folder or mailbox to a public folder 4 You cannot use Paste Special when restoring messages
164. inish 107 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for UltraBac and Exchange 5 5 1 On the computer that will be running ExtractWizard make sure edbbcli dll is in the system path The easiest way to ensure this is to copy edbbcli dll to winnt system32 or windows system32 The edbbcli dll file can be found on the Exchange Server in the Exchange Server bin directory 2 Start ExtractWizard The computer running ExtractWizard is the Restore Target Computer 3 On the first page of the ExtractWizard click Next 4 On the Method of Extraction page of the ExtractWizard select Advanced Method and UltraBac Then click Next E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software C Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to be installed on this computer Select the sofware used to create the backup uttraBac lt Back Exit Help 5 On the Connection Parameters page of the ExtractWizard select the Exchange Server 5 5 option and click Next 108 Ontrack PowerControls 4 0 User Guide E PowerControls ExtractWizard
165. ion for Veritas BackupExec 8 6 and Exchange 2000 2003 72 Exchange Emulation for Veritas BackupExec 8 6 and Exchange 5 5 76 Exchange Emulation for Veritas BackupExec 9 1 and Exchange 2000 2003 64 Exchange Emulation for Veritas BackupExec 9 1 and Exchange 5 5 68 Exchange Emulation for Veritas NetBackup and Exchange 2000 2003 89 93 ExtractWizard Direct Method Catalog Performance Options 15 Catalog Progress 17 Exchange Information Store Copy Progress 28 Exchange Information Store Destination Folder 27 Exchange Information Store Extraction Source 14 Exchange Information Store File Selection 18 Method of Extraction 12 organizing the extracted files for PowerControls 29 PowerControls ExtractWizard Finished 29 restoring a backup from Exchange 5 5 24 restoring a full offline backup 24 restoring an online copy backup 23 restoring the last full online and every incremental backup 22 restoring the last full online and last differential backup 23 Saving an ExtractWizard Catalog File 26 Welcome page 11 F Find dialog box exporting messages from the Find dialog box 151 guidelines for using 143 performing an integrity check on messages 152 restoring messages 152 saving search profiles 148 searching for attachments 146 searching within results 147 selecting multiple mailboxes or folders to search 144 viewing previous results 148 Free edition of PowerControls 4 200 G guideli
166. ions show you how to restore an entire EDB file to any target destination with Copy Paste Keep in mind that using Drag and Drop achieves the same results Guidelines for Restoring an EDB File 1 It is recommended that you restore an EDB file to a target Exchange Server root node 2 You can use Drag and Drop or Copy Paste to restore an entire EDB file You cannot use the Paste Special command to restore an EDB file You can use the Paste Special command to restore individual messages only Important Note If you restore an EDB file to a target Exchange server root node the source mailbox must exist on the target Exchange server and you must have full mailbox access rights to all of the Exchange mailboxes you are trying to restore messages to For more information on access rights see About Restoring Messages to an Exchange Server on page 160 To restore an EDB file 1 In the Source pane select the EDB file 2 On the Edit menu click Copy 3 Inthe Target pane select the Exchange Server root node 4 On the Edit menu click Paste 5 Inthe Copy Progress dialog box review your results to make sure all the messages were copied to the target destination You can also print or save the copy report by doing one of the following e Click Print to print the copy report e Click Save to save the copy report as a text file 6 Inthe Copy Progress dialog box click Close to return to the PowerControls main window Results of restor
167. irements for Using the ExtractWizard Advanced Method The API and Exchange Emulation advanced methods share two main requirements e Only online Exchange backups are supported This includes full copy incremental and differential backups e The backup client software must be installed on the computer running Extract Wizard Note The Exchange Emulation method has additional requirements For more information see page 44 31 Chapter 2 Using the ExtractWizard Advanced Method Using the API Method The API method of extracting backed up Exchange data allows ExtractWizard to communicate directly to the backup software server ExtractWizard queries the backup server for online Exchange backups using the backup software APIs Application Program Interface You then select which backups you want extracted and ExtractWizard will extract the databases to the desired location on disk The API method is used for two types of backup software e IBM Tivoli Storage Manager e Legato NetWorker Using the API Method for IBM Tivoli Storage Manager 1 Install the IBM Tivoli client software on the computer that will be running ExtractWizard 2 Start ExtractWizard Click the Start button and then point to Programs Point to Ontrack point to PowerControls and then click ExtractWizard The first page describes the wizard E PowerControls ExtractWizard Welcome to the PowerControls ExtractWizard This wizard will help you extract an Excha
168. lbar by right clicking the mouse to display a shortcut menu The contents of the shortcut menu depend on whether you right click in the Source or Target pane This manual seeks to teach you how to use commands on the menu bar and toolbar and doesn t always specify when you can use the shortcut menu Once you become familiar with PowerControls the commands available to you on the shortcut menu should become apparent Introduction Notes and Tips Notes including cautions important notes tips and warnings as well as general notes call the user s attention to information of special importance or information that can t otherwise be suitably presented in the main text Note indicates neutral or positive information that emphasizes or supplements important points of the main text A note supplies information that may apply only in special cases for example memory limitations equipment configurations or details that apply to specific versions of a program Tip helps users apply the techniques and procedures described in the text to their specific needs A tip suggests alternative methods that may not be obvious and helps users understand the benefits and capabilities of the product A tip is not essential to the basic understanding of the text Important Note provides information essential to the completion of a task Users can disregard information in a note and still complete a task but they should not disregard an important note
169. ll Ontrack SARL 2 impasse de la Noisette 91371 Verri res le Buisson Cedex 413 France http www ontrack fr powercontrols Support Commercial T l 33 0 1 69 53 66 92 Fax 33 0 1 69 53 66 81 logiciel ontrack fr Support Technique T l 0820 09 87 72 support ontrack fr http www ontrack fr techsupport Spain Kroll Ontrack General Castafios 11 1 izquierda 28004 Madrid Espa a http www ontrack es powercontrols Venta de Licencias Tel 34 91 310 67 20 licencias ontrack es Soporte t cnico 900 112 212 soporte ontrack es Italy Kroll Ontrack Srl Via Trento 7 22074 Lomazzo CO Numero Verde 800 44 00 33 http www ontrackrecuperodati it powercontrols Software Sales Tel 39 02 96943211 Fax 39 02 96943221 info krollontrack it Technical Support available in English Tel 49 703 1 644 244 support krollontrack de Contents IEFOCUCTIONN sites detwa sin cennicanenceneneentdinetdanatesneandaernutetewntnudetal danetanedtdnnds EE EST 1 About this User Guide snitch alan ea eel ean ele uel ead 1 Five Major Reasons for Using PowerControls 00 c cccececceeeeeeneeeeeeeeeeeeeeeeeeeeseeeeeeeseeeaeeeeeeeaeerseeaaees 1 PowerControls 4 0 Enhancement cccccceeseececeeeeeeeeeeneeeeeeaeeeeeeaaeeeseeaeeeseeaeeeseeaaeeeeseeceeeeneaes 2 System REQuIreMentS s4 scene Anesu sais nila Aae pete eae RNE TARAR 3 Configuring Microsoft QUUOOK siessen E O E A 3 Installing PoWerCOmntrols snra
170. mation Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp zi When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start NT Backup Do not click the Stop button until you reach the end of these instructions C a Tip You can copy ExtractWizard Exchange Emulation the Restore to Please use your backup software to restore your backup information on this page and paste it into NT Using your backup software select the option to restore to a different computer and enter TARGET as the Exchange server destination If your backup software asks for a log file or temporary file directory enter Backup when e temp as the path prompted later in this section TARGET Restore to Log file path e temp Emulating Exchange Server Click Stop when your backup software completes extracting files 51 Chapter 2 Using the ExtractWizard Advanced Method 52 Start NT Backup Backup Utility in Windows XP and 2003 on the computer you normally run your restores on
171. mation that ExtractWizard needs to extract from a backup disk or tape Saving a catalog file means that the next time you extract from that tape or backup disk you can skip the catalog process To save an ExtractWizard Catalog File 1 On the Exchange Information Store File Selection page of the ExtractWizard select the files you want to extract and then select the Save ExtractWizard Catalog File check box 2 Browse to the desired location type a file name and click Save Note that the catalog file is not saved until you click Next Fa PowerControls ExtractWizard Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk Catalog 9 2 2003 9 31 AM EXCH2003 Second Storage Group DJ 9 2 2003 9 32 AM O EXCH2003 Second Storage Group 9 2 2003 9 33 AM second Storage Group If you select an Exchange Information Store file which spans another tape you will be prompted to insert the next tape in sequence when the current tape has reached its end Total Files 14 IV Save ExtractWizard Catalog File Total Size I Browse ca toe Exchange Information Store File E01 0004 log E010004F log E0100050 log E0100051 log E0100052 log E0100053 log E0100054 log E0100055 log E0100056 log 0100057 log 0100058 log 134 238 208 Bytes Size 5 00 MB 5 00 MB 5 00 MB 5 00 MB 5 00 MB 5 00 MB 5 00 MB 5 00 MB 5 00 MB 5 00 MB 5 00 MB Date 9
172. me gt name of file to output progress information to default is CON Note If the file exists PowerControls will append to the output progress file If the file does not exist PowerControls will create it da lt mm dd yyyy gt Process messages dated on or after this date db lt mm dd yyyy gt Process message dated on or before this date V verbose lt Source Store gt Full path of EDB file or PST file 181 Chapter 8 Using the Command Line Source options l lt Log file path gt t lt Temp file path gt lt Source Folder Path gt full path including mailbox to the source folder to be copied exported or ROOT for root datastore folder lt Target Store gt ServerName mailbox or Full path of PST Ex Pepde jJones Pepdce hJohnson C archive pst Note The Target Store is not needed for export Target options pub public folders lt Target Folder Path gt Full path including mailbox to the target folder to be copied exported to or ROOT for root datastore folder Note Only message containers i e mailboxes folders entire EDB can be selected for copy export All messages contained will be copied exported Individual messages can not be selected from the command line Examples of Using the Command Line The following examples are for copy export and list i e report information about the database Example 1 Copy pcuser s inbox and all subfolders from c pcdata edb to the inbox in c target p
173. mmVault Galaxy 5 9 Make sure iDA for Windows File Systems software and iDA for Exchange Database software are installed on the computer running ExtractWizard e For CommVault Galaxy 5 0 Make sure CommVault Systems File System iDataA gent software and CommVault Systems Exchange Database iDataA gent software are installed on the computer running ExtractWizard Notes e You must run ExtractWizard in Advanced mode while running the CommVault installer e CommVault Galaxy will not install the Exchange agent onto a non server OS The Exchange agent is required for ExtractWizard to work If you have already installed the Exchange Database iDataAgent for Exchange 2000 2003 and you wish to emulate Exchange 5 5 you must reinstall the Exchange Database iDataAgent with ExtractWizard running the correct emulation type That is the Exchange Server 5 5 option must be selected on the Connection Parameters page Start CommCell Console on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard The CommCell Console window appears In the CommCell Browser right click the Exchange server you want to restore and click Browse amp Recover The Browse Options dialog box appears Specify the appropriate browse time for your recovery e Browse the Latest Data e Specify Browse Time 16 17 18 19 20 21 22 Ontrack PowerControls 4 0 User Guide
174. mmand line During a restore or export operation PowerControls restores or exports only those messages that fall within the specified date range e Improved ExtractWizard Agent for VERITAS Backup Exec ExtractWizard now supports VERITAS Backup Exec 10 0 in both Direct and Advanced modes This brings the total support for VERITAS Backup Exec to include versions 8 x 9 x and 10 0 e Improved ExtractWizard Agent for HP Data Storage Protector ExtractWizard now supports HP Data Storage Protector 5 5 in both Direct and Advanced modes This brings the total support for HP Data Storage Protector to include versions 4 1 5 0 5 1 and 5 5 e Improved ExtractWizard Agent for Tivoli Storage Manager ExtractWizard now supports Tivoli Storage Manager 5 3 in both Direct and Advanced modes This brings the total support for Tivoli Storage Manager to include versions 5 1 5 2 and 5 3 Ontrack PowerControls 4 0 User Guide System Requirements To use PowerControls on your computer you need the following hardware and software e Windows 2000 Server Windows 2000 Professional Windows XP Professional Windows XP Home or Windows 2003 Server e Microsoft Outlook 2000 or later Note The Operating Systems listed above and Microsoft Outlook are required to have the latest service packs installed e Pentium class processor e 256 MB RAM e 50 MB of free hard disk space for the installation of PowerControls More disk space will be needed for pro
175. nd Using Search Profiles PowerControls allows you to save search criteria to a text file for the purpose of using the search criteria in future searches There are two menu commands that allow you to perform these functions Save Criteria and Use Previous Criteria In addition if you want to modify the search criteria in a search profile you can edit the text file with a text editor folders selected Browse Find Now Save Criteria Use Previous Criteria Exit Alt F4 Exclude words quick Clear Fields Search in MV MessageSubject Attachment File Name s l Message Body Attachment Text Sent from brown Sent to fox Dated after Dated before Ready When creating a search profile you can save the following search criteria The Search For Exclude Words Sent from and Sent to fields have a maximum of 4 095 characters e Search for words e Exclude words e Search in 148 Ontrack PowerControls 4 0 User Guide Sent from Sent to Dated after Dated before To create a search profile 1 2 3 4 Open the Find dialog box and enter search criteria On the File menu in the Find dialog box click Save Criteria In the Save As dialog box specify a name and location for the search profile text file Click Save To edit a search profile 1 2 Locate and open the search profile that you want to edit PB Sample Search Profile txt
176. nd the target file results PowerControls Data Wizard Completing the PowerControls Data Wizard Source File Results EDB File was loaded with successful results Target File Results PST File was loaded with successful results Last page of the Data Wizard for a target PST file PowerControls Data Wizard Completing the PowerControls Data Wizard Source File Results EDB File was loaded with successful results Target File Results Connected to target Exchange server with successful results Last page of the Data Wizard for a target Exchange server 135 Chapter 4 Starting PowerControls Looking at the PowerControls Main Window after Using the Data Wizard In the PowerControls main window the Source and Target panes will now contain a source EDB file and or PST file and a target PST file and or a target Exchange server Source C ExtractWizard 8_ 2 Source C ExtractWizard 8_29 200 Sources Source 1 Priv2 edb 9 Sources PC User E Source 1 Personal Folders E Calendar E Calendar EE Contacts E Contacts Deleted Items Deleted Items EA Drafts Drafts Inbox Inbox Journal Journal F Notes J Notes Outbox Outbox Sent Items PC User1 Tasks E Sent Items E A PC User2 Tasks E A PC User3 Source pane for a PST file Source pane for an EDB file Target exch2003 pcuser1 exch2003 C3 All Public Folders E Personal Folders PC User1
177. nes for restoring a folder 174 for restoring a mailbox 176 for restoring an EDB file 178 for restoring messages 164 for restoring messages with Paste Special 166 for restoring to Public Folders 179 for selecting an Exchange database 131 for using the Find dialog box 143 H Help online Help 8 technical support 8 hiding the preview pane 117 hiding the toolbar or status bar 119 incremental backup 22 installing PowerControls 3 Integrity Check 124 L License ini file 6 License Agents for PowerControls 5 log file error 134 log files organizing the Exchange database files for PowerControls 8 organizing the extracted files for PowerControls 29 112 restoring an online or offline backup 19 viewing an Exchange backup 18 mailbox or folder exporting 154 menu bar 116 messages exporting 153 156 multiple search windows 150 N Now Processing Data File 134 O offline backup 24 online backup 19 online Help 8 Open Existing Target PST command 138 Open Source command 137 Open Target Exchange Server command 139 opening a target Exchange Server 139 an Exchange database EDB file or PST file 137 an existing target PST 138 attachments 118 attachments in Find dialog box 151 messages 117 multiple sources 140 the Data Wizard 136 the ExtractWizard 11 the preview pane 117 the source database and target mailboxes 137 organizing the Exchange database files for PowerControls 8 org
178. nformation Store files that you want to extract from an Exchange backup In the following example IBM Tivoli Storage Manager contains multiple backup sets and volumes Each backup set lists the session day and time e g Feb 08 14 01 29 2005 Each volume lists the computer name and volume name e g EXCH 2KA STMUser The objects belonging to the volume appear on the right side of the window One object contains the log files and the other object contains the edb and stm files Note An asterisk next to a backup indicates that it is an incremental or differential backup Eg PowerControls ExtractWizard oix Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk Catalog A Exchange Information Store File Size Date Y Feb 08 14 01 29 2005 ogs 5 00MB 2 8 2005 2 01 PM N A Y EXCH2KA STMUser 1 059 14MB 2 8 2005 2 01 PM N A O Feb 08 13 57 58 2005 O Feb 08 13 56 02 2005 O Feb 08 13 39 28 2005 O Feb 08 13 00 29 2005 O Feb 08 12 59 12 2005 O Feb 08 12 58 29 2005 O Feb 08 12 58 03 2005 O Feb 08 12 56 57 2005 O Feb 08 12 56 44 2005 O Feb 08 12 56 40 2005 O Feb 08 12 48 29 2005 O Feb 08 12 46 05 2005 A A FE A A Total Files 2 Total Size 1 115 836 928 Bytes Incremental Differential Backup lt Back Exit Help Extracting a full online disk
179. nformation Store is also a data store In a basic case Exchange has two live data stores one for the private mailboxes and one for the public folders See Exchange Database See Exchange Information Store This file which usually has an EDB extension contains the mailbox folders and messages you see when connecting to an Exchange server The Exchange Server reads and writes to this file in response to incoming email and events from the clients On Exchange 2000 this is one of the two files that make up the Exchange Information Store the other being the STM file This is the set of files that make up the data store for private mailboxes and public folders on an Exchange Server For Exchange 5 5 this is the single Exchange Database file usually named priv1 edb and pub1 edb On Exchange 2000 and 2003 the private mailbox data store will consist of the files privl edb and privl stm and the public folder data store will consist of publ edb and pub2 stm Transaction log files log files are history files recording server activity These files are useful in restoring and backing up Exchange data All Exchange 2000 transaction logs are 5 MB in size Each storage group uses its own set of transaction log files For example if a storage group contains five stores all transactions for all five stores are recorded in a single series of transaction log files You can determine where to locate the transaction log files for each storage group
180. nge Information store from a backup set This backup set may reside on a backup tape or on disk in the form of a backup file Once extracted you can load the data into PowerControls and restore mailboxes folders and Emails to a running Exchange server or to a local Personal Data Store file pst ExtractWizard supports different backup software with Extractwizard Agents If you need to purchase agents click About About Click Next to begin 3 Optional To change the location of the license file click About and then click License Info Under License File Name specify a new location The license file controls which ExtractWizard agents are active For more information see Enabling the Licensing Agents on page 5 4 Click Next 32 Ontrack PowerControls 4 0 User Guide The Method of Extraction page of the ExtractWizard offers two methods of extracting backed up Exchange data For more information on these two methods see page 12 E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software C Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to be install
181. ocal drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp v Browse 7 When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start UltraBac Do not click the Stop button until you reach the end of these instructions 10 106 E PowerControls ExtractWizard ExtractWizard Exchange Emulation Please use your backup software to restore your backup Using your backup software select the option to restore to a different computer and enter TARGET as the Exchange server destination If your backup software asks for alog file or temporary file directory enter e temp as the path Restore to TARGET Log file path e temp Emulating Exchange Server Click Stop when your backup software completes extracting files pe e Tip You can copy the Restore to and Log file path information on this page and paste it into UltraBac when prompted later in this section Start UltraBac Management Console on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard The UltraBac window appears In UltraBac click the Restore Wizard button on the toolbar The Select Index Source dialog box appears Select the appropriate source for your
182. of Extraction page of the ExtractWizard offers two methods of extracting backed up Exchange data For more information on these two methods see page 12 E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software C Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to be installed on this computer Select the sofware used to create the backup Legato NetWorker NT Backup Veritas BackupExec CA BrightStor ARCserve Legato NetWorker A Veritas NetBackup IBM Tivoli Storage Manager HP OpenView Storage Data Protector Select the Advanced Method option Select Legato NetWorker from the drop down menu Click Next The Connection Parameters page of the ExtractWizard lets you specify the backup server and client computer names ixi Connection Parameters Specify the backup server and client computer names y l gt p Enter the name of the computer on which the Backup Server backup server software is installed Er o H Enter the name of the computer or node on which the Client backup client software is installed This should also be the name of the computer or no
183. of Mailboxes 3 Number of Folders 30 Number of Messages 53 Log File Info Number of Log Files Size of Log Files STM File Info STM File Yes Size of STM file 2 MB Properties of an EDB File PST File Properties Number of Folders 10 Number of Messages 24 PST Creation Time 9 02 2003 17 23 38 Size of PST File 2 MB PST Version Outlook 97 2000 XP Status Finished m Properties of a PST File 122 Ontrack PowerControls 4 0 User Guide Properties of PC User1 Full Path Priv2 edb PC User1 Number of Subfolders 10 Number of Messages 33 Number of Associated Messages 1 Approximate Total Size of Messages 2 01 megabytes Status Finished counting w Properties of a Mailbox Properties of Inbox Full Path Priv2 edb PC User Inbox Number of Subfolders 0 Number of Messages 21 Number of Associated Messages 1 Approximate Total Size of Messages 1 91 megabytes Status Finished counting w Properties of a Folder An alternate way to view the properties of an EDB or PST file Once you have viewed the properties of the source EDB or PST file as described above you can then display the properties in the preview pane 1 In the Source pane select the source EDB or PST file 2 Open the preview pane to display the properties E EDB Consistency Check Fail Number of Mailboxes 3 Number of Folders 30 Number of Messages 53 Number Log Files 1 Size of Log Files
184. of Setting the Registry Key 3 Start ExtractWizard The computer running ExtractWizard is known as the Restore Target Computer 4 On the first page of the ExtractWizard click Next 56 5 Ontrack PowerControls 4 0 User Guide On the Method of Extraction page of the ExtractWizard select Advanced Method and HP OpenView Storage Data Protector Then click Next 3 PowerControls ExtractWizard BE E Choose the method of extraction You can choose to extract the data directly or by using the backup software C Direct Method Adwanced Method The direct method reads the tape or disk file directly without needing the original backup software installed The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires that the backup client software to be installed on this computer Select the sofware used to create the backup HP OpenView Storage Data Protecto On the Connection Parameters page of the ExtractWizard select the Exchange Server 2000 or Exchange Server 2003 option and then click Next 3 PowerControls ExtractWizard Connection Parameters Bie Specify the Exchange Server Storage Group Select the Exchange Server version to restore Please enter the Exchange Storage Groups seperated by semicolons Storage Groups JOT REQUIRED mC Exchange Server
185. of the Restore Target Computer and click Add See previous step 10 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard 22 Expand the Restore Target Computer node and select the Microsoft Information Store node Note If the Microsoft Information Store node does not appear under the Restore Target Computer select the Restore Target Computer node so that its name appears in the Address box above the 83 Chapter 2 Using the ExtractWizard Advanced Method 23 24 25 26 27 28 29 84 Destination tree Then append dbaexchis to the Restore Target Computer name This signals ARCserve you are restoring an Information Store On the toolbar click the Start button If the Remote Agent Security is not properly configured the Security dialog box appears Make sure your Server logon account User Name and Password is correct The account you use must have backup operator rights to the Restore Target Computer Click OK The Session User Name and Password dialog box appears Verify the session information is correct Click OK The Submit Job dialog box appears In the Description box enter a description if desired and click OK ARCserve will start to restore Exchange files to the ExtractWizard When ARCserve has finished click OK and close ARCserve In ExtractWizard click Stop and then click Finish Ontrack PowerControls 4 0 User Guide Exchange Em
186. oftware select the option to restore to a different computer and enter TARGET as the on this page and Exchange server destination If your backup software asks for alog file or temporary file directory enter paste it into e temp as the path Backup Exec when prompted later in this section Restore to TARGET Log file path e temp Storage Groups First Storage Group Second Storage Group Emulating Exchange Server Click Stop when your backup software completes extracting files Start Veritas Backup Exec 9 1 on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard Click the Restore button The Restore Job Properties window appears 13 14 15 16 17 18 19 20 21 22 23 24 Ontrack PowerControls 4 0 User Guide In the Properties pane select Selections under the Source heading In the All Resources tree select the Exchange backup you want to restore In the Properties pane select Exchange Redirection under the Destination heading Select the Redirect Exchange sets check box In the Restore to server box enter the name of the Restore Target Computer i e the computer running ExtractWizard See previous step 9 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard In the Server logon account change the logon account if necessary The account yo
187. older path in the new PST and continue to restore Exchange data where it left off Note The 1 8 GB limit applies only to PST files created by Microsoft Outlook XP and earlier This limit does not apply to the new type of PST files created by Microsoft Outlook 2003 16 383 Messages Per Folder e g Inbox Limit When a target folder e g Inbox reaches 16 383 messages PowerControls will create a new PST folder for the additional messages The new folder will have the same name as the original target folder plus an appended number in parentheses Inbox 1 Inbox 2 and so on PowerControls will create the folder path in the new folder and continue to restore Exchange data where it left off Note If you have upgraded the PST file to a large table format the PST can hold 64 000 messages per folder However when a target folder e g Inbox reaches 16 383 messages PowerControls will still create a new PST folder for the additional messages To turn off the preference setting for the PST messages per folder limit If you do not want PowerControls to create new folders when the number of messages reaches 16 383 do the following 1 On the Edit menu click Preferences 2 In the PowerControls Preferences dialog box click the Options tab and then clear the Create new PST folders when PST message folder limits are reached check box Note If you turn off the preference all messages above the messages per folder limit will fail to copy
188. om Sent to Dated after PC User3 PC User1 PCU Exchange Outlo Tue 8 26 2003 Priv2 edb PC U PC User3 PC User1 PCU Exchange Outlo Tue 8 26 2003 Priv2 edb PC U PC User3 PC User1 PCU Exchange Outlo Tue 8 26 2003 Priv2 edb PC U Exch2003 User1 Exch2003 User1 RE The very fir Tue 8 26 2003 Priv2 edb PC U v gt From Exch2003 User1 Exch2003 User1 Subject RE The very first Exchange 200 This is a reply from a EdbDurnp Recovered PST 5 Message Item s Matched Criteria 147 Chapter 5 Finding Messages Viewing Previous Search Results You can click the Previous button multiple times to return to any previous search criteria and search results This button becomes unavailable when there are no more previous results To view previous search results 1 Perform at least two searches so the Previous button becomes available 2 Click Previous The results of the previous search appear in the in the message list 3 You can now view the previous search or you can modify the search criteria and conduct a new search For information on specifying search criteria see Searching for Messages on page 144 Clearing Fields and Clearing Results If you click the Clear Fields button all of the search criteria that you entered in the Find dialog box are returned to the default settings If you click the Clear Results button all current and past search results are cleared Saving a
189. omain the Enter Password dialog box appears In this dialog box type a user name that has full rights to the mailbox a password and a domain name Then click OK This dialog box may appear again which will require you to reenter this information Enter Password User Name Password Domain Name Cancel Change Password 5 Click Next 133 Chapter 4 Starting PowerControls Data Wizard Now Processing Data File The Now Processing Data File page of the Data Wizard reports the processing of the EDB file in three stages pre scanning the log files integrity check scanning the log files i e playing the log files and hashing the EDB file building a folder hierarchy PowerControls Data Wizard Now Processing Data File Your mail database is now being processed Processing Complete Processed 11 Mail Items When the processing is complete PowerControls automatically proceeds to the next page Note If PowerControls encounters bad or missing log files during log playing you will be given the option to continue without playing the logs If you choose to continue PowerControls will process the EDB without logs Log file error An error occured processing the log files continuing without logs 134 Ontrack PowerControls 4 0 User Guide Data Wizard Completing the Data Wizard On the last page of the Data Wizard click Finish This page of the Data Wizard lists the source file results a
190. ormation is correct Click OK The Submit Job dialog box appears In the Description box enter a description if desired and click OK ARCserve will start to restore Exchange files to the ExtractWizard When ARCserve has finished click OK and close ARCserve In ExtractWizard click Stop and then click Finish Ontrack PowerControls 4 0 User Guide Exchange Emulation for Veritas NetBackup Exchange Emulation for Veritas NetBackup and Exchange 2000 2003 Note For NetBackup 4 5 you must install the NetBackup client and the Exchange agent on the computer running ExtractWizard 1 Install NetBackup client software for Windows on the computer that will be running ExtractWizard 2 Allow the computer running ExtractWizard to restore backups created by the Exchange server client Follow the instructions for allowing redirected restores in the NetBackup Administrators Guide 3 On the computer that will be running ExtractWizard do one of the following Option 1 Install the Exchange System Management Tools and update the system path to include the Exchsrvr bin directory Option 2 Copy esebcli2 dll to the system path winnt system32 or windows system32 The esebcli2 dll file is located on the Exchange Server in the Exchange Server bin directory Then set the registry key HKEY LOCAL MACHINE System CurrentControlSet Control BackupRestore DLLPaths with Value Name Esebcli2 Data Typ
191. our backup software to restore your backup to mm and Log file path information Using your backup software select the option to restore to a different computer and enter TARGET as the on this page when Exchange server destination If your backup software asks for a log file or temporary file directory enter verifying it in HP e temp as the path OpenView Storage Data Protector later in this section Restore to TARGET Log file path e temp Emulating Exchange Server Click Stop when your backup software completes extracting files 13 14 15 16 17 18 19 20 21 22 23 Ontrack PowerControls 4 0 User Guide Start HP OpenView Storage Data Protector on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard Select Restore from the drop down list at the top left of the window In the left pane expand the MS Exchange 2000 Server tree node and select the appropriate Exchange Server In the right pane click the Source tab and then select the Exchange backup you want to restore In the right pane click the Options tab Select the Restore to another client check box Select the name of the Restore Target Computer from the drop down menu See previous step 8 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard In the Directory for temporary
192. oxes you are trying to restore messages to For more information on access rights see About Restoring Messages to an Exchange Server on page 160 1 Select one or more messages from the message list in the Find dialog box or the Source pane 2 Inthe Source pane or Find dialog box copy messages from the message list In this example messages from three different mailboxes PC User 1 PC User 2 and PC User 3 are copied from the message list in the Find dialog box 5 LD O From to Subject Date Source _ Folder il gt Pri Open Ctri O Select All Ctrl 4 tea Export Ctrl P BRB RRERBRBRRRaH Copying messages from the Find dialog box 3 Inthe Target pane use Paste Special to paste the messages into an Exchange Server root node 4 Inthe Copy Progress dialog box verify your results to make sure that your messages from all mailboxes were copied to the target destination You can also print or save the copy report by doing one of the following e Click Print to print the copy report e Click Save to save the copy report as a text file 5 Inthe Copy Progress dialog box click Close to return to the PowerControls main window 172 Ontrack PowerControls 4 0 User Guide Results of Restoring Messages to an Exchange Server Root Node with Paste Special All unduplicated messages will be restored in each mailbox that PowerControls can connect to and the directory structure of the messages
193. p software used to initiate the restore It may be on the same computer running ExtractWizard Note For Veritas NetBackup you must run your backup restore software on the computer running ExtractWizard 44 Ontrack PowerControls 4 0 User Guide Requirements for Using the Exchange Emulation Method The Advanced Method for Exchange Emulation has five requirements e Only online Exchange backups are supported This includes full copy incremental and differential backups e The backup client software must be installed on the computer running ExtractWizard e ExtractWizard cannot be run on an Exchange server e Backup restore dll files must be in the system path on the computer running ExtractWizard For Exchange 2000 2003 esebcli2 dll is required as well as a registry key pointing to it For Exchange 5 5 edbbcli dll is required For more information see the instructions for each type of backup software discussed in this section e You must have the rights to create and start services on the computer running ExtractWizard Exchange Emulation for Microsoft NT Backup In order to run Microsoft NT Backup on the computer running Exchange Emulation NT Backup must be set up to do online Exchange backups If it is not follow the instructions in this Microsoft Knowledgebase article e XADM How to Use Microsoft NT Backup from a Non Exchange 2000 Computer http support microsoft com kbid 275876 For information on related topic
194. port The Messages by Mailbox report provides message statistics for all selected mailboxes in a Priv EDB data store Note This report is available only for a Priv EDB Column Heading Description Mailbox Name of the mailbox Display name alias Number of Messages Total number of messages in the mailbox Total Size of Messages Total size of all messages in the mailbox Average Size of Messages Total size of messages divided by number of messages Total Attachment Size Total size of attachments in all messages in this mailbox Attachments in messages in this mailbox that are also in messages in another mailbox are counted in both mailboxes Shared Attachment Size Size of attachments that are found more than once either multiple times in this mailbox or in this mailbox and other mailboxes Calculated as total size of attachments minus the non shared attachment size Non shared Attachment Size Size of attachments that are not shared with other messages Internal Received Messages Received messages of type EX or SYSTEM SMTP Received Messages Received messages of type SMTP Other Received Messages Received messages not of type EX SMTP or SYSTEM Note For a definition of received message see the glossary 193 Chapter 9 Reporting Messages by Date Report The Messages by Date report provides statistics for me
195. pported This includes full copy incremental and differential backups e The backup client software must be installed on the computer running ExtractWizard Note The Exchange Emulation method has additional requirements For information on using the Advanced Method of extracting backed up Exchange data see Chapter 2 Using the ExtractWizard Advanced Method To use the direct method of extracting backed up Exchange data 1 Select the Direct Method option 2 Click Next 13 Chapter 1 Using the ExtractWizard Direct Method ExtractWizard Exchange Information Store Extraction Source On the next page of the ExtractWizard select the Exchange Information store extraction source E PowerControls ExtractWizard Exchange Information Store Extraction Source Please indicate where the files are to be extracted from Extract from Disk File X Browse Extract from Tape r C Use ExtractwWizard Catalog flef a Do one of the following e Select Extract from Disk Then type the extraction source file path use the history drop down menu or browse to it Click Next e Select Extract from Tape Then insert a backup tape in your tape device and if desired select the Enable Prescan option for more accurate time estimates Click Next If the ExtractWizard cannot locate a tape in the selected device it will prompt you to insert the tape If you have more than one tape device connected to your system another scr
196. r you are ready to start CommVault Galaxy Do not click the Stop button until you reach the end of these instructions Tip You can refer to the Restore E PowerControls ExtractWizard ExtractWizard Exchange Emulation ys Please use your backup software to restore your backup to infe ormation on this page when verifying it in Using your backup software select the option to restore to a different computer and enter TARGET as the Exchange server destination If your backup software asks for a log file or temporary file directory enter Comm Vault e temp as the path Galaxy Backup amp Restore later in Restore to TARGET M M this section Log file path e temp Storage Groups NOT REQUIRED Emulating Exchange Server Click Stop when your backup software completes extracting files eee ea 10 12 13 14 15 16 17 18 19 20 21 22 23 Ontrack PowerControls 4 0 User Guide Do one of the following e For CommVault Galaxy 5 9 Make sure iDA for Windows File Systems software and iDA for Exchange Database software are installed on the computer running ExtractWizard e For CommVault Galaxy 5 0 Make sure CommVault Systems File System iDataAgent software and CommVault Systems Exchange Database iDataA gent software are installed on the computer running ExtractWizard Notes e You must run ExtractWizard in Advanced mode while running t
197. r hiding 119 U updating PowerControls 10 Use ExtractWizard Catalog option 14 Use Wizard command 136 V viewing deleted messages 124 previous search results 148 the properties of a PST file EDB file folder or mailbox 122 the toolbar or status bar 119
198. r running ExtractWizard make sure edbbcli dll is in the system path The easiest way to ensure this is to copy edbbcli dll to winnt system32 or windows system32 The edbbcli dll file can be found on the Exchange Server in the Exchange Server bin directory 3 Start ExtractWizard The computer running ExtractWizard is known as the Restore Target Computer 4 On the first page of the ExtractWizard click Next 5 On the Method of Extraction page of the ExtractWizard select Advanced Method and Veritas Backup Exec Then click Next Eg PowerControls ExtractWizard a iol x Choose the method of extraction fou can choose to extract the data directly or by using the backup software Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires that the backup client software to be installed on this computer Select the sofware used to create the backup Veritas BackupExec lt Back Et Hep 68 Ontrack PowerControls 4 0 User Guide 6 Onthe Connection Parameters page of the ExtractWizard select the Exchange Server 5 5 option and click Next E Powercontrois txtractwizara TE Connection Parameters Specify the Exchange Server Storage Group
199. racted files This location must be a local drive and of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next EJ PowerControls ExtractWizard 10 x Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the path for the folder where the Exchange Information Store files will be copied or click the Browse button to select an already existing folder This location must be a local drive of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder Destination Folder e temp zi When the ExtractWizard Exchange Emulation page changes from Initializing to Emulating Exchange Server you are ready to start NT Backup Do not click the Stop button until you reach the end of these instructions NNT a Tip You can copy ExtractWizard Exchange Emulation the Restore to Please use your backup software to restore your backup info rmation on this page and Using your backup software select the option to restore to a different computer and enter TARGET as the paste it into NT Exchange server destination If your backup software asks for a log file or temporary file directory en
200. ranscribed stored in a retrieval system or translated into a language or computer language in any form by any means electronic mechanical optical chemical manual or otherwise without the express written consent of Kroll Ontrack Inc U S Contact Information Web Address http www ontrack com powercontrols Technical Support Phone 952 937 2121 Email tech ontrack com Web http www ontrack com support Hours 8 00 a m 5 00 p m M F CST Software Sales Toll Free 800 645 3649 Web http www ontrack com powercontrols Corporate Headquarters Kroll Ontrack Inc 9023 Columbine Road Eden Prairie MN 55347 Toll Free 800 872 2599 Phone 952 937 5161 Fax 952 937 5750 Web http www ontrack com International Contact Information United Kingdom Kroll Ontrack Ltd The Pavilions 1 Weston Road Kiln Lane Epsom Surrey KT17 1JG United Kingdom http www ontrack co uk powercontrols Software Sales Tel 44 0 1372 741 999 Fax 44 0 1372 740 629 licence ontrack co uk Technical Support Tel 44 0 1372 744 422 support ontrack co uk http www ontrack co uk techsupport Germany Kroll Ontrack GmbH Hanns Klemm StraBe 5 71034 B blingen Deutschland http www ontrack de powercontrols Software Sales Tel 49 0 7031 644 0 Fax 49 0 703 1 644 100 software krollontrack de Technical Support available in German and English Tel 49 0 703 1 644 244 support ontrack de France Kro
201. re to server box enter the name of the Restore Target Computer i e the computer running ExtractWizard See previous step 8 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard In the Server logon account change the logon account if necessary The account you select must have backup operator rights to the Restore Target Computer In the Properties pane select Exchange under the Settings heading In the Exchange v5 5 area clear the No Loss Restore check box IMPORTANT NOTE If the No Loss Restore check box is selected the restore will fail 20 21 22 Ontrack PowerControls 4 0 User Guide Select one or both of the following check boxes Select the Restore public folder if you would like to restore the pub edb Select the Restore private mailboxes if you would like to restore the priv edb Click Run Now Backup Exec will display a warning about restoring a server with different Site and Organization names You can safely click Yes ExtractWizard and PowerControls do not depend on the Site and Organization names Backup Exec will start to restore Exchange files to the Extract Wizard When Backup Exec has finished click OK and close Backup Exec In ExtractWizard click Stop and then click Finish 71 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for Veritas Backup Exec 8 6 and Exchange 2000 2003 1 Install Backup Exec Remote Ag
202. reached PowerControls will automatically create new folders e g Inbox when the 16 383 messages folder limit is reached After PowerControls creates a new folder it will continue to restore Exchange data where it left off For more information see Limits for PST and Folder Targets on page 160 e Check for duplicate messages during copy When restoring Exchange data PowerControls will not copy duplicates of a message to the destination folder if a message already exists in the destination folder Selecting this preference setting results in slower copy performance e Check for duplicate messages during search PowerControls will not return duplicates of a message during a search For example if the same message exists in two or more data stores only the first message found will be listed in the search results Selecting this preference setting results in slower search performance e Display new PST when PST limit is reached When the limit for a PST is reached in the Target pane PowerControls automatically displays the overflow PST e License file name This box displays the current location of the license ini file To put this file in a different location click the Browse button and navigate to the desired location There are two ways to manage the location of the license ini file 125 Chapter 3 Looking at the Interface Multiple Copies of PowerControls Put one license ini in the PowerControls program directory of each Pow
203. rming integrity checks on messages folders mailboxes PST files and EDB files in the main PowerControls window see Performing an Integrity Check on page 124 152 Chapter 6 Exporting Messages The Export feature allows you to export mail from an EDB or PST source file to a local or network drive destination You can save exported messages as Microsoft Outlook files msg or plain text files txt This feature can assist customers who want to copy old email backups into an alternate or non email system You can export at all levels an EDB file a PST file a mailbox a folder and individual messages General Information about Exporting Messages e The file name for an exported message is its subject A duplicate subject name will create a file with the same name but with an x appended to the filename x 1 for the first duplicate x 2 for the next duplicate and so on If the subject contains illegal file name characters the offending characters will be replaced with an underscore e Associated messages and folder properties will not be exported e When exporting individual messages you have the option to keep the folder mailbox hierarchy similar to the paste special feature When exporting a mailbox or folder you have the option to also export the subfolders About Message msg and Text txt Export The file type for an exported message can be either Microsoft Outlook msg or plain text txt Message msg
204. rver 1 Do one of the following e On the File menu click Open Target Exchange Server e On the toolbar click the Open Target Exchange Server button The Connect to Exchange Server dialog box appears z r Connect To Exchange Server Mailbox Name Server Name V Connect To Public Folders The Connect to Public Folders check box is selected by default This feature allows you to open public folders as a target for restoring public folders or messages If you do not want to restore to public folders clear this check box For more information see Restoring to Public Folders on page 179 For Mailbox and Server Name boxes type the mailbox and server names Tip If you don t know the full name of the mailbox type a sub string e g the first letter of the mailbox in the Mailbox Name box and click OK Log on to the Exchange server if prompted see step 3 In the Check Name dialog box that appears select the mailbox from the list and click OK If you are not authenticated to the domain the Enter Password dialog box appears In this dialog box type a user name that has full rights to the mailbox a password and a domain name Then click OK This dialog box may appear again which will require you to reenter this information 139 Chapter 4 Starting PowerControls Enter Password 5 Click OK The Exchange server appears in the PowerControls Target pane Target exch2003 pcuser1 exch2003
205. s VIMs individually as well PowerControls eliminates this second process Introduction PowerControls 4 0 Enhancements PowerControls 4 0 contains all the features and benefits of PowerControls 3 10 plus these exciting new and improved features e ExtractWizard Agent for CommVault Galaxy This new Agent offers ExtractWizard support for CommVault Galaxy 5 0 and 5 9 It provides the direct method for cataloging extracting offline and online Exchange backups and the advanced method to catalog extract online Exchange backups e ExtractWizard Agent for UltraBac This new Agent offers ExtractWizard support for UltraBac 7 1 and 8 0 It provides the direct method for cataloging extracting offline and online Exchange backups and the advanced method to catalog extract online Exchange backups e PowerControls Agent for Search Within Attachments PowerControls allows you to search attachment text for user defined keywords or phrases The Find dialog box has a new Attachment Text check box allowing you to search any combination of Attachment Text Message Subject Message Body and Attachment File Name s e Public Folders as Target PowerControls allows you to open public folders as a target for restoring public folders or messages When restoring folders from a pub edb database to a public folder target all folder permissions and messages are transferred to the target folders In addition you can restore messages from any database
206. s e All public folder permissions are transferred to the target folders However folder permissions may not transfer if the version of the source Exchange server is different than the version of the target Exchange server e The Exchange user doing the restore will be added to all public folder permissions with owner rights e Ifyou have IFS also known as M drive enabled on your Exchange server permissions for child folders may be merged with permissions for parent folders 180 Chapter 8 Using the Command Line The command line feature allows you to easily batch repetitive processes such as multiple copy and export tasks without initiating the PowerControls user interface This feature is extremely beneficial in PowerControls production environment implementations Command Line Syntax The syntax is as follows lt lt gt gt Required for all operations lt gt Required for copy export operations Optional Command Line Syntax PowerControls lt lt Operation gt gt Operation options lt lt Source Store gt gt Source options lt Source Folder Path gt lt Target Store gt lt Target Folder Path gt lt Operation gt Copy Export List report information about the database Integ Integrity Check h help Operation options f lt format gt format msg messages will be exported as msg msg is the default txt message will be exported as txt T export copy subfolders o lt filena
207. s refer to these Microsoft knowledge base articles e XADM Troubleshooting a Remote Online Backup of Exchange 2000 http support microsoft com kbid 275676 e XADM Files Needed to Perform Exchange NT Backup on Workstation http support microsoft com kbid 181445 45 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for NT Backup Exchange 2000 2003 on Windows 2000 XP 2003 1 On the computer that will be running ExtractWizard do one of the following e Option 1 Install the Exchange System Management Tools and update the system path to include the Exchsrvr bin directory e Option 2 Copy esebcli2 dll to the system path winnt system32 or windows system32 The esebcli2 dll file is located on the Exchange Server in the Exchange Server bin directory Then set the registry key HKEY LOCAL MACHINE System CurrentControlSet Control BackupRestore DLLPaths with Value Name Esebcli2 Data Type REG_EXPAND_ SZ String Drive Path Esebcli2 dll Note for Windows 2000 Use regedt32 exe to create a REG_EXPAND_SZ value My Computer 3 HKEY_CLASSES_ROOT 3 HKEY_CURRENT_USER 3 HKEY_LOCAL_MACHINE H E HARDWARE HA sam SECURITY H SOFTWARE d system G ControlSet001 m Controlsetaoz 2 re CurrentControlSet Type REG_EXPAND_SZ C windows system32 esebcli2 dll O B Control BackupRestore amn i My Computer HKEY_LOCAL_MACHINE SYSTEM CurrentControlS
208. s option is slower because it will catalog more types of backups e Catalog SSID for Legato NetWorker only Enter a specific SSID or a list of SSIDs separated by commas in the box This option is available only if the Legato agent is installed and you selected a tape source ExtractWizard will catalog only the SSIDs listed When ExtractWizard detects the end of the SSIDs in the list it will stop immediately and rewind the tape The third option greatly increases the catalog speed for Legato users who want to start on a tape in the middle of a span set If you select a specific SSID search on a non Legato tape it will behave identically to the second option Catalog Online and Offline Exchange backup datasets 15 Chapter 1 Using the ExtractWizard Direct Method 2 16 Catalog specific object ID for IBM Tivoli only Enter a specific object ID or a list of object IDs separated by commas in the box This option is available only if the IBM Tivoli agent is installed ExtractWizard will catalog only the object IDs listed When ExtractWizard detects the end of the object IDs in the list it will immediately stop processing The fourth option greatly increases the catalog speed for Tivoli users who know the Object ID of the backup they wish to extract If you select a specific Object ID search on a non Tivoli tape it will behave identically to the second option Catalog Online and Offline Exchange backup datasets Catalog specific job
209. sage Options select the appropriate deleted item retention option s Both options are selected by default For PST sources the first option is unselected You cannot modify the default options for PST sources e Include messages in deleted item retention Select this option to include messages in deleted item retention e Include messages not in deleted item retention Select this option to include messages that are not in deleted item retention In most cases this option represents most of the messages in the source data store Click the Generate Reports button The PowerControls Reports dialog box appears For more information the contents of the reports see Viewing Reports on page 189 Ontrack PowerControls 4 0 User Guide Viewing Reports The PowerControls Reports dialog box shows the progress of the report generation and also shows the reports themselves This dialog box consists of a tabbed view of the reports with each tab containing a single report For information on the statistics provided in each report see the following sections PowerControls Reports Database Report Mailbox Report Date Report Attachment Report Domain Report Database Number of Messages Total Size of Messages Average Size of Messages Total Size of Attachments Total Size of Unique Attachments Priv2 edb 53 10 569 200 bytes 199 418 bytes 7 837 643 bytes 6 840 957 bytes s 1 items Reporting finished success
210. sages with Copy Paste 159 164 restoring individual messages with Paste Special 159 167 201 Index restoring messages to Exchange 2000 2003 160 restoring messages to Exchange 5 5 160 restoring to public folders 179 restoring messages from the Find dialog box 152 restoring to public folders 179 restoring your Exchange data in three easy steps 159 rights access rights to an Exchange server 160 administrative rights to the Legato server 38 rights for using Exchange emulation 45 S Save ExtractWizard Catalog File 26 saving attachments 118 attachments in Find dialog box 151 reports 195 saving search profiles 148 search profiles 148 searching for attachments 146 searching See also Find dialog box for messages 144 searching within results 147 searching using multiple search windows 150 searching within attachments 150 single instance storage vs cumulative counts 189 sorting messages in the message list 119 121 Source EDB or PST file 114 message list 114 pane 114 source file 202 opening 137 Source Path Selection 130 split bar using to resize panes 119 status bar 117 viewing or hiding 119 STM file 25 system requirements 3 T Target message list 115 Target pane creating a new folder 162 deleting a folder 162 in PowerControls main window 115 renaming a folder 162 Target Type and Path Selection 132 technical support 9 toolbar in PowerControls main window 116 viewing o
211. se on page 131 Select Source Files Please select the browse button to find the correct source files to open Source File edb pst ad Browse Log File Path log pat chk a Browse Temporary File Path idx dat C DOCUME 1 RPETER 1 LOCALS 1 Temp PC gt conse 2 In the Source File box use the Browse button to find a source EDB or PST file 3 Ifyou selected a PST file proceed to step 6 PST files do not require log file or temporary file paths 4 In the Log File Path box use the Browse button to find the log files associated with the source EDB file Important Note After you select an EDB file the Log File Path box defaults to the source EDB file path even if the log files are not in the same directory as the source EDB file Therefore make sure you enter the correct log file path in the Log File Path box 137 Chapter 4 Starting PowerControls 5 Inthe Temporary File Path box accept the default location for idx and dat files or specify a new location if they require more hard drive space For more information see Guidelines for Selecting an Exchange Database on page 131 6 Click OK The EDB or PST file appears in the PowerControls Source pane Source C ExtractWizard 8_2 J Sources SES 4 Source 1 Priv2 edb 4 PC User f Calendar 8 Contacts 5 Deleted Items EA Drafts Inbox Journal Notes Outbox E Sent Items Tasks
212. sfied with the results click Finish 18 If you extracted multiple data sets see Organizing the Extracted Files for PowerControls on page 112 43 Chapter 2 Using the ExtractWizard Advanced Method Using the Exchange Emulation Method The Exchange Emulation method of extracting backed up Exchange data allows you to run your backup software and restore to the computer running ExtractWizard which acts as the alternate Exchange server ExtractWizard responds to the backup software by using the same interfaces that Exchange uses Two Basic Steps for Using the Exchange Emulation Method 1 Start ExtractWizard on the computer where the Exchange Information Store files will be restored Then configure it for the Advanced Method of Exchange Emulation 2 Start your backup restore software on the computer you normally run it on and then perform a redirected online restore to an alternate Exchange server The computer running ExtractWizard acts as the alternate Exchange server Restore Backup Target Restore Computer Software Exchange Information Store Start ExtractWizard Start your backup restore and configure the software and perform a restore target redirected online restore computer to emulate to an alternate Exchange an Exchange server server Terms e Restore Target Computer is the computer running ExtractWizard where the Exchange Information Store files will be restored e Backup Restore Software is the backu
213. source folder to copy lt Target Store gt Explanation pcpdc user1 target data store Exchange server name and logon ID lt Target Folder Path gt Explanation inbox copy to the inbox Example 3 Export pcuser1 s mailbox and all subfolders from pcdata edb as text to c export powercontrols export r f txt o c out3 txt c pedata edb tc pcuserl c export lt Operation gt Explanation export perform an export operation Operation options Explanation T export subfolders f txt messages will be exported as txt o c out3 txt export report file name lt Source Store gt Explanation c pcdata edb path to the database file name Source options Explanation t c temporary file path lt Source Folder Path gt Explanation pcuser1 source folder to copy lt Target Store gt Explanation NA target data store lt Target Folder Path gt Explanation c export Root folder of the export 183 Chapter 8 Using the Command Line Example 4 Provides information on the databases including a list of mailboxes Tip When performing the list operation use the o filename option in order to see the mailboxes Otherwise the operation will proceed so fast that you won t be able to see the mailboxes powercontrols list o c mblist txt c privl edb lt
214. ssages in a date range such as 1 1 2004 to 1 1 2005 and a unit of hours days weeks or months The report is keyed off of the received date of the message Note This report is available only for a Priv EDB Column Heading Description Hour Day Week Month The date unit that was selected in the Create Reports dialog box Examples are Hour 12 25 2004 9 PM Day 12 25 2004 Week 12 26 2004 1 1 2005 Weeks start on Sunday and end on Saturday Month 12 2004 Internal Received Messages Received messages of type EX or SYSTEM Total Size of Internal Received Messages The sum of the internal received message sizes SMTP Received Messages Received messages of type SMTP Total Size of SMTP Received Messages The sum of the SMTP received message sizes Other Received Messages Received messages not of type EX SMTP or SYSTEM Total Size of Other Received Messages The sum of the other received message sizes Note For a definition of received message see the glossary 194 Ontrack PowerControls 4 0 User Guide Sorting Reports Sorting of reports is available after the reporting process has finished The order in which statistics first appear in the PowerControls Reports dialog box is based on the ascending order of statistics in the first column e g for the Attachment Statistics column DOC prece
215. st c out1 txt will contain the copy report powercontrols copy r o c out1 txt c pcdata edb t c pcuserl inbox c target pst SROOT lt Operation gt Explanation copy Perform a copy operation Operation options Explanation r copy subfolders o c out1 txt output report file name lt Source Store gt Explanation c pcdata edb path to the database file name Source options Explanation t c temporary file path lt Source Folder Path gt Explanation pcuser1 inbox source folder to copy lt Target Store gt Explanation c target pst target data store lt Target Folder Path gt Explanation ROOT copy to the root folder of the data store 182 Ontrack PowerControls 4 0 User Guide Example 2 Copy pcuser s inbox and all subfolders from c pcdata edb to user1 s inbox on exchange server pcpdc c out1 txt will contain the copy report powercontrols copy r oc out2 txt c pedata edb tc pcuserl inbox pcpdc userl inbox lt Operation gt Explanation copy perform a copy operation Operation options Explanation T copy subfolders o c out2 txt output report file name lt Source Store gt Explanation c pcdata edb path to the database file name Source options Explanation t c temporary file path lt Source Folder Path gt pcuser1 inbox Explanation
216. store data from under the Exchange Agent tree node You cannot restore the Directory Store Click the Restore button The General Restore Options dialog box appears Click the Exchange 5 Options button The Exchange 5 Specific Options dialog box appears Select the Restore to Alternate Server option In its Restore to box enter the name of the Restore Target Computer i e the computer running ExtractWizard See previous step 7 to verify you are using the Restore to value from the Exchange Emulation page of the ExtractWizard Under Databases to Restore select the appropriate option Public Store Private Store or Both Click OK 20 21 Ontrack PowerControls 4 0 User Guide In the General Restore Options dialog box click Next In the Restore Options dialog box click the Restore button When UltraBac has finished the restore click Exit to close UltraBac In ExtractWizard click Stop and then click Finish 111 Chapter 2 Using the ExtractWizard Advanced Method Organizing the Extracted Files for PowerControls For best results when using an online incremental or differential backup e Put the edb and stm files in one directory e Put the associated log files e g log pat chk in one directory Note The two directories can be different PowerControls does not require stm or log files but you should include them to ensure that all email data is recovered You may get corruption errors if
217. t File C ExtractWizard PCUser1 pst Target Folder Personal Folders Inbox Copy started on 9 9 2004 at 11 12 AM Copying 11 Folders 33 Messages and 1 Associated Messages All folders successfully copied All messages successfully copied Copy finished on 9 9 2004 at 11 12 AM Copy finished Total Time Remaining 00h 00m 00s ps ae aE PP a Print Save Important Note Viewing the copy results in Copy Progress dialog box is especially important when attempting to restore multiple mailboxes to an Exchange server root node That s because PowerControls displays only one mailbox at a time in the Target pane therefore the only way you will know if all of the mailboxes were successfully copied to the Exchange server will be to look at the copy results listed in this dialog box If you do not have full access rights to the mailboxes you are trying to restore messages to PowerControls will be unable to connect to the mailboxes For more information see About Restoring Messages to an Exchange Server on page 160 161 Chapter 7 Restoring Exchange Data Creating Renaming and Deleting Folders in the Target Pane The Target pane has folders in which you can place your restored messages However you may wish to create new folders for your messages You can also rename or delete any folder in the Target pane To create a new folder in the Target pane 1 2 In the Target pane select a folder a PST root node or an E
218. t box select MSG or TXT In the Export To box specify the location for the exported EDB file Click Export In the Export Progress dialog box verify the EDB file was successfully exported and click Close To export a PST file a mailbox or a folder 1 2 154 In the Source pane select a PST file a mailbox or a folder e g Inbox Do one of the following e On the File menu click Export T e On the toolbar click the Export button t e Right click the mailbox or folder and on the shortcut menu click Export The Export Mailbox or Export Folder dialog box appears Ontrack PowerControls 4 0 User Guide Export Mailbox IV Export Subfolders IV Export Subfolders Export Folder dialog box In the Format box select MSG or TXT In the Export To box specify the location for the exported mailbox or folder Select the Export Subfolders check box if you want to export all of the subfolders for the selected mailbox or folder Click Export In the Export Progress dialog box verify the mailbox or folder was successfully exported and click Close The mailbox or folder appears in the specified location In the illustration below the exported folder is the Inbox Name jmy Documents T My Computer al My Network Places 2 Recyde Bin Be KrollOntrack Dial up Development Info Engineering Client Inbox 155 Chapter 6 Exporting Messages To export individual messages 1 2 15
219. t from Sent to I Dated after Dated before Results PC User PC User2 PC U Summary Report Tue 8 2 03 Priv2 edbiPC U PC User1 PC User2 PC U Summary Report Tue 8 26 2003 Priv2 edb PC U PC User1 PC User2 PCU Summary Report Tue 8 26 2003 Priv2 edb PC U PC User1 PC User2 PC U Summary Report Tue 8 26 2003 Priv2 edb PC U From PC User1 Subject Summary Report Here is a sample summary report for your review Let me know if you have any questions Search Complete 4 Message Item s Matched Criteria Ontrack PowerControls 4 0 User Guide Searching Within Results The Search in results option lets you refine the search process using the previous search results To search within results 1 2 To make the Search in results option available you must perform at least one search Modify the search criteria as desired For information on specifying search criteria see Searching for Messages on page 144 Select the Search in results option at the top left of the Find dialog box Click Find Now The results of your new search appear in the message list To preview the messages returned by the search click the Preview check box File Edit Search in folder Multiple folders selected Search in results Search for words exchange Exclude words Search in M MessageSubject Attachment File Name s V Message Body Attachment Text Sent fr
220. t is into these folders that you paste and thus restore your message items For information on restoring message items see Chapter 7 Restoring Exchange Data Target C ExtractWizard Target Pane for a PST File Ontrack PowerControls 4 0 User Guide Target exch2003 pcuser1 9 exch2003 3 All Public Folders 3 PC User1 E Calendar E Contacts Deleted Items oO Drafts Journal F Notes outbox EJ Sent Items Tasks Target Pane for an Exchange Server Target Message List Restored Messages The target message list displays the message items in the Outlook folder that you selected in the Target pane If the target is a newly created PST file the Outlook folders and message list will be empty If the target is an existing PST file or Exchange server or if you have restored message items to a newly created PST file you can select a folder in the Target pane to display messages in the target message list KEKEKE KKK S S amp S PC User1 PC User2 PC User2 PC User2 PC User2 Administrator Exch2003 User1 Exch2003user3 Exch2003 User 1 Summary Report RE Lunch RE Solution fo The Republic by What is Man Please review b Good Morning E Re Good Morni RE The very fir Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Tue 8 26 2003 Target
221. t needing the original backup software installed The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires that the backup client software to be installed on this computer Select the sofware used to create the backup NT Backup x On the Connection Parameters page of the ExtractWizard select the Exchange Server 5 5 option and click Next Eg PowerControls ExtractWizard mm E Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore C Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Please enter the Exchange Server Site and Org names Site NOT REQUIRED Ora NOT REQUIRED z 6 Ontrack PowerControls 4 0 User Guide On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be a local drive and of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next EJ PowerControls ExtractWizard 10 x Exchange Information Store Destination Folder Please select the folder where the Exchange Infor
222. t to begin 2 Optional To change the location of the license file click About and then click License Info Under License File Name specify a new location The license file controls which ExtractWizard agents are active For more information see Enabling the Licensing Agents on page 5 3 Click Next 11 Chapter 1 Using the ExtractWizard Direct Method ExtractWizard Method of Extraction The second page of the ExtractWizard offers two methods of extracting backed up Exchange data E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed C Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to be installed on this computer Select the sofware used to create the backup lt Back Exit Help Direct Method The Direct Method reads the tape or disk file directly without needing the original backup software installed This method is useful if the original backup software is unavailable and you know the tapes on which the Exchange Information Store backups reside The Direct Method has the following requirements e The tape drive must be directly attached to
223. ter Backup when e temp as the path prompted later in this section Restore to TARGET Log file path e temp Emulating Exchange Server Click Stop when your backup software completes extracting files 10 11 12 13 14 15 Ontrack PowerControls 4 0 User Guide Start Microsoft NT Backup on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard In the Tapes window select the Exchange backup you want to restore NT Backup allows you to restore only one Exchange Information Store at a time Note You cannot restore the Directory Click the Restore button The Restoring Microsoft Exchange dialog box appears In the Destination Server box enter the name of the Restore Target Computer i e the computer running ExtractWizard The name must be in all capital letters See previous step 7 to verify that you are using the Restore to value from the Exchange Emulation page of the ExtractWizard Select the Erase all existing data check box Click OK NT Backup will start to restore Exchange files to the ExtractWizard When NT Backup has finished click Close and close NT Backup In ExtractWizard click Stop and then click Finish 55 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for HP OpenView Storage Data Protector Exchange Emulation for HP OpenView Storage Data Protector and Exchange 2000 20
224. the data directly or by using the backup software C Direct Method Advanced Method The direct method reads the tape or disk file directly without needing the original backup software installed The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires that the backup client software to be installed on this computer Select the sofware used to create the backup Veritas BackupExec The Connection Parameters page of the ExtractWizard appears Eg PowerControls ExtractWizard I Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups First Storage Group Second Storage Group X Site Org C Exchange Server 5 5 Please enter the Exchange Server Site and Org names NOT REQUIRED NOT REQUIRED lt Back Ext Heb Select the Exchange Server 2000 or Exchange Server 2003 option In the Storage Groups box enter the name of the storage group you will be extracting The storage group name is case sensitive and must match exactly the name that appears in the Exchange System Manager You can enter multiple storage groups separated by semicolons
225. the status bar provide the following information A One of the following total number of message items in the selected folder error messages copy information or description of selected menu command B Status while loading a source EDB file a target PST file or a target Exchange server C Status while displaying the contents of a folder e g Inbox Previewing and Opening Messages In the preview pane you can read the contents of a message item and open attachments You can preview a message located in either the source message list or the target message list The information displayed in the Message Header is different for messages calendars contacts tasks and distribution lists To open the preview pane Do one of the following e On the View menu click Preview Pane e On the toolbar click the Preview Pane button B To hide the preview pane e Repeat one of the previous steps Tip Hiding the preview pane will allow you to scroll through messages faster To display a message in the preview pane 1 In the source or target message list select a message 2 Open the preview pane From PC Useri To PC User2 PC User3 PC Useri Subject Summary Report G Here is a sample summary report for your review Let me know if you have any questions 5 Message Item s Preview pane for a message To open a message in its own window e Inthe source or target message list double click a message 117 Chapter 3
226. the system path The easiest way to ensure this is to copy edbbcli dll to winnt system32 or windows system32 The edbbcli dll file can be found on the Exchange Server in the Exchange Server bin directory 3 Start ExtractWizard The computer running ExtractWizard is known as the Restore Target Computer 4 On the first page of the ExtractWizard click Next 5 On the Method of Extraction page of the ExtractWizard select Advanced Method and HP OpenView Storage Data Protector Then click Next E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software C Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to be installed on this computer Select the sofware used to create the backup HP OpenView Storage Data Protecto v lt Back Exit Help 60 6 Ontrack PowerControls 4 0 User Guide On the Connection Parameters page of the ExtractWizard select the Exchange Server 5 5 option and then click Next E PowerControls ExtractWizard Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore C Exchange Server
227. these files are not present In other words the quality of the recovery is better if you include the stm and log files 112 Chapter 3 Looking at the Interface This chapter describes the parts of the main PowerControls window and shows you how to preview messages view details of an EDB or PST file and change the view PowerControls Main Window The PowerControls main window is where you do most of your work This window displays the source EDB or PST file s as well as the target PST file s or Exchange Server The target acts as a container for the restored files The various work areas and controls are described in the following sections Note In the illustration below the Target pane displays a PST that acts as a container for restored files Keep in mind that the Target pane could just as easily display an Exchange server E PowerControls Menu Bar Toolbar view Help Sources Source pane Source 1 Priv2 edb H A PC Usert E Calendar EE Contacts Deleted Items EA Drafts Inbox Journal F Notes outbox E Sent Items Tasks G3 PC User2 E PC User3 KEKEREKE KKE KEKE K O U W 0 Target C ExtractWizard PCUser1 pst Target Pane 2 Personal Folders E Calendar CE Contacts Deleted Items Drafts Om Journal A Notes Outbox E Sent Items Tasks EKEK KEKE KK 0 O O SeSi PC User1 PC User2 PC User2 PC User2 PC User2 Administrator
228. thod of Extraction page of the ExtractWizard select Advanced Method and Veritas Backup Exec Then click Next EJ PowerControls Extract Wizard Bm x Choose the method of extraction You can choose to extract the data directly or by using the backup software Direct Method Adwanced Method The direct method reads the tape or disk file directly without needing the original backup software installed The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires that the backup client software to be installed on this computer Select the sofware used to create the backup Veritas BackupExec x The Connection Parameters page of the ExtractWizard appears Ei PowerControls ExtractWizard 0 Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups First Storage Group Second Storage Group z Site Org C Exchange Server 5 5 Please enter the Exchange Server Site and Org names NOT REQUIRED lt Back Ext __Hebp Select the Exchange Server 2000 or Exchange Server 2003 option In the Storage Groups box enter the name of the storage group you will be extracting
229. tiple blocks and rewinding In addition CommVault Galaxy Backup amp Recovery displays a pre cataloging stage i e reading session information from the backup after the initializing stage Do one of the following e Click Cancel if you want to stop the catalog process If you click Cancel the ExtractWizard catalog will display all files that it found to that point e When the catalog is completed click Next to proceed to the next page of the ExtractWizard EI PowerControls ExtractWizard Catalog Please wait while we search for Exchange Infomation Store data Cataloging C ExtractWizard Exchange Server bkf Time Elapsed 00h 00m 00s Time Remaining 00h 00m 00s Bytes Searched O Bytes of Initializing 17 Chapter 1 Using the ExtractWizard Direct Method ExtractWizard Exchange Information Store Selection On the Exchange Information Store File Selection page of the ExtractWizard you can select both the private and public Exchange Information Store files that you want to extract from an Exchange backup This page of the wizard requires you to perform four steps Step 1 Viewing an Exchange Backup Step 2 Extracting an Online or Offline Backup Step 3 Saving an ExtractWizard Catalog File Step 4 Completing the Exchange Information Store Selection Step 1 Viewing an Exchange Backup 1 On the left side of the window click the plus sign next to a backup set to view its volumes 2 Select a volume select
230. to Emulating Exchange Server you are ready to start Backup Exec Do not click the Stop button until you reach the end of these instructions SEE Tip You can copy ExtractWizard Exchange Emulation the Restore to Please use your backup software to restore your backup information on this page and paste it into Using your backup software select the option to restore to a different computer and enter TARGET as the Exchange server destination If your backup software asks for a log file or temporary file directory enter Backup Exec when e ternp as the path prompted later in this section Restore to TARGET Log file path e temp Emulating Exchange Server Click Stop when your backup software completes extracting files Start Veritas Backup Exec 8 6 on the computer you normally run your restores on This can be the same computer as the one running ExtractWizard Click the Restore button at the top left of the Backup Exec window The Restore Job Properties dialog box appears In the Restore Job Properties dialog box click the Selections tab In the All Volumes tree select the Exchange backup you want to restore Note You cannot restore the Microsoft Exchange Directory Click the Redirection tab Select the Redirect Exchange sets check box In the Restore to server box enter the name of the Restore Target Computer See previous step 8 to verify that you are using the Restore
231. to value from the Exchange Emulation page of the ExtractWizard Select the Exchange tab In the Exchange v5 5 area clear the No Loss Restore check box IMPORTANT NOTE If the No Loss Restore check box is selected the restore will fail Select one or both of the following check boxes Select the Restore public folder if you would like to restore the pub edb Select the Restore private mailboxes if you would like to restore the priv edb Ontrack PowerControls 4 0 User Guide 19 Click Run Now Backup Exec will display a warning about restoring a server with different Site and Organization names You can safely click Yes ExtractWizard and PowerControls do not depend on the Site and Organization names Backup Exec will start to restore Exchange files to the ExtractWizard 20 When Backup Exec has finished click OK and close Backup Exec 21 In ExtractWizard click Stop and then click Finish 79 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for CA BrightStor ARCserve Exchange Emulation for CA BrightStor ARCserve and Exchange 2000 2003 1 On the computer that will be running ExtractWizard do one of the following e Option 1 Install the Exchange System Management Tools and update the system path to include the Exchsrvr bin directory e Option 2 Copy esebcli2 dll to the system path winnt system32 or windows system32 The esebcli2 dll file is located on the Exchange Server in the Exchange Server
232. tored message items Copy button copies into the Clipboard the selected message s in the source message list or the selected folder mailbox or EDB file in the Source pane Paste button pastes the items from the Clipboard into the selected folder in the Target pane If you wish to retain the directory structure of the restored messages you must use the Paste Special command instead of the Paste command or Paste button Export button displays the Export dialog box which lets you export messages to a local or network drive destination You can choose to save exported messages as plain text files txt or as Microsoft Outlook files msg Search button displays the Find dialog box which lets you specify the desired search criteria for finding messages in the Source pane Preview Pane button displays the preview pane on the PowerControls main window so you can read a message without opening it View Help button displays PowerControls Online Help which includes all of the information in this user guide and more Online Help lets you quickly access this information by using a Contents Search or Index tab Ontrack Web Site button takes you to the Ontrack Web site www ontrack com providing you with additional information on products and services by Kroll Ontrack Inc 116 Ontrack PowerControls 4 0 User Guide Status Bar 10 Message Item s Target Tree Load Is Complete A B C The sections in
233. tory structure will be preserved If the mailbox does not exist in the target destination a folder with its name will be created However if you restore a mailbox to a target PST root node a mailbox will not be created Instead messages from folders in the source PST are restored to corresponding folders in the target PST Target C ExtractWizard PCUser1 pst tri ap aste Rename C New Folder Ctrl N Close Store Ctrl L Outbox Sent Items Tasks Pastes the selection into the folder currently selected in the Target Tree A Example 8 Pasting a mailbox into a PST root node Target C ExtractWizard test1 pst Personal Folders E Calendar i PC User1 Solution for pr Tue 8 26 2003 l EE Contacts PC User1 It s all Yours Tue 8 26 2003 n Items E a PCuseri Summary Report Tue 8 26 2003 F Srm PC User2 RE Solution fo Tue 8 26 2003 nobox Tm ez PC User2 The Republic by Tue 8 26 2003 Notes W PCUser3 Exchange Outlo Tue 8 26 2003 outbox STM Useri Krollontrack co Tue 8 26 2003 Sent Items a Exch2003 User1 RE Personal Di Tue 8 26 2003 Tasks 0 STM User1 music Tue 8 26 2003 z 30 Message Item s Example 8 Results of pasting a mailbox into a PST root node Messages from folders in the source PST are restored to corresponding folders in the target PST 177 Chapter 7 Restoring Exchange Data Restoring an EDB File The following instruct
234. tracting a full online tape backup LEGATO NetWorker Catalog a 1 16 2003 3 26 PM 0 1 16 2003 3 31 PM 0 1 19 2003 12 18 AM ES PowerControls ExtractWizard E E 2 5 x Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk Y EEDE files Core Feature Limits EDB Feature Priv2000 Feature privl stm E EDB files Core Feature Limits EDB Feature Priv2000 Feature publ edb E EDB files Core Feature Limits EDB Feature Priv2000 Feature publ stm E EDB files Core Feature Limits EDB Feature Priv2000 Feature2000 privl er Extracting a full online tape backup VERITAS NetBackup 21 Chapter 1 Using the ExtractWizard Direct Method To extract the last full online and every incremental backup e On the Exchange Information Store File Selection page of the ExtractWizard select all of the files e g edb log stm pat from the last full online normal backup plus the log files from every incremental backup Fa PowerControls ExtractWizard Exchange Information Store File Selection Please select the Exchange Information Store files you wish to copy to disk One full I Ly Catalog Exchange Information Store File Size Date online 4 9 2 2003 8 18 AM E01 00048 log 5 00MB 9 2 2003 9 21 AM backup set EXCH2003 Second Storage Grot X 01 0004C log 5 00MB 9 2 2003 9 21 AM K 9 2 2003 8 49 AM E010004D log 500MB 9 2 2003 9 21 AM Three i E RE
235. ts to all of the Exchange mailboxes you are trying to restore messages to For more information on access rights see About Restoring Messages to an Exchange Server on page 160 4 You cannot restore a mailbox to a public folder But you can restore messages from a mailbox to a public folder 5 You cannot use the Paste Special command to restore a mailbox You can use the Paste Special command to restore individual messages only To restore a mailbox 1 Inthe Source pane copy a mailbox e g PC User 1 Source C ExtractWizard 8_29 2003 12_ EXCH2003 Second Storage Group Priv2 edb amp Sources 2 From Subject Date status Source 1 Priv2 edb ae K PC User P Find Ctrl F 3 PC User3 amp Export Ctrl P Properties 2 Inthe Target pane paste the mailbox into a folder mailbox PST root node or Exchange server root node 3 Inthe Copy Progress dialog box verify your results to make sure that your messages from all mailboxes were copied to the target destination You can also print or save the copy report by doing one of the following e Click Print to print the copy report e Click Save to save the copy report as a text file 4 Inthe Copy Progress dialog box click Close to return to the PowerControls main window 176 Ontrack PowerControls 4 0 User Guide Results of restoring a mailbox All unduplicated messages in a mailbox will be restored and their direc
236. u select must have backup operator rights to the Restore Target Computer In the Properties pane select Exchange under the Settings heading In the Exchange 2000 and Exchange 2003 area clear the No Loss Restore check box IMPORTANT NOTE If the No Loss Restore check box is selected the restore will fail In the Temporary location for log and path files box enter the log file path See previous step 9 to verify that you are using the Log file path value from the Exchange Emulation page of the Extract Wizard Clear the Commit after restore completes check box CAUTION Make sure to clear the Commit after restore completes check box If this check box remains selected Backup Exec will automatically delete the restored files after completing the restore Click Run Now Backup Exec will display a warning about restoring a server with different Site and Organization names You can safely click Yes ExtractWizard and PowerControls do not depend on the Site and Organization names Backup Exec will start to restore Exchange files to the ExtractWizard When Backup Exec has finished click OK and close Backup Exec In ExtractWizard click Stop and then click Finish 67 Chapter 2 Using the ExtractWizard Advanced Method Exchange Emulation for Veritas Backup Exec 9 1 10 0 and Exchange 5 5 1 Install Backup Exec Remote Agent for Windows Servers client software on the computer that will be running ExtractWizard 2 On the compute
237. ulation for CA BrightStor ARCserve and Exchange 5 5 1 On the computer that will be running ExtractWizard make sure edbbcli dll is in the system path The easiest way to ensure this is to copy edbbcli dll to winnt system32 or windows system32 The edbbcli dll file can be found on the Exchange Server in the Exchange Server bin directory 2 Start ExtractWizard The computer running ExtractWizard is the Restore Target Computer 3 On the first page of the ExtractWizard click Next 4 Onthe Method of Extraction page of the ExtractWizard select Advanced Method and CA BrightStor ARCserve Then click Next E PowerControls ExtractWizard Method of Extraction Please extract the data directly or use the backup software Direct Method The direct method reads the tape or disk file directly without needing the original backup software installed Advanced Method The advanced method leverages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to be installed on this computer Select the sofware used to create the backup CA BrightStor ARCserve v 5 E PowerControls ExtractWizard Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by s
238. unning ExtractWizard 13 On the File menu click Specify NetBackup Machines and Policy Type For NetBackup 4 5 click Specify NetBackup Machines 91 Chapter 2 Using the ExtractWizard Advanced Method 19 20 21 22 92 In the Specify NetBackup Machines and Policy Type dialog box click the Client Policy Type tab Under Client List select the Exchange client you wish to restore from and make it the current client Click OK On the toolbar click the Select for Restore button and then select the Exchange backup you wish to restore On the Actions menu click Start Restore of Marked Files In the Restore Marked Files dialog box clear the Commit after restore completes check box CAUTION If the Commit after restore completes check box is selected NetBackup will automatically delete the restored files after completing the restore In the Temporary location for log and patch files box enter the log file path See previous step 11 to verify that you are using the Log file path value from the Exchange Emulation page of the Extract Wizard Click the Start Restore button When NetBackup has finished click OK and close NetBackup In ExtractWizard click Stop and then click Finish Ontrack PowerControls 4 0 User Guide Exchange Emulation for Veritas NetBackup and Exchange 5 5 Note For NetBackup 4 5 you must install the NetBackup client and the Exchange agent on the computer running
239. uter running ExtractWizard The Advanced Method takes full advantage of your backup software s knowledge of individual set locations and robotic library support This is the fastest method to extract an Exchange Information Store from the most recent backups managed by your backup server Once configured for the Advanced Method ExtractWizard seamlessly integrates with your backup software and fully supports your existing catalogs backups and tape library No other changes to your existing backup architecture or settings are required Note For information on using the Direct Method of extracting backed up Exchange data see Chapter 1 Using the ExtractWizard Direct Method ExtractWizard Advanced Method Two Modes of Operation The ExtractWizard Advanced Method offers you two choices e API Method ExtractWizard communicates directly with the backup software server through methods provided by the client side dll files The API method is used for these types of backup software IBM Tivoli Storage Manager Legato NetWorker e Exchange Emulation ExtractWizard appears as an Exchange server to the backup software You run the backup software and extract the Exchange data to the computer running ExtractWizard The Exchange Emulation method is used for these types of backup software Microsoft NT Backup HP OpenView Storage Data Protector VERITAS Backup Exec gt VERITAS NetBackup Computer Associates BrightStor ARCserve Requ
240. ve Number of Attachments Found in Messages Cumulative number of attachments of each type found in the processed messages Cumulative Size of Attachments Cumulative size of attachments of each type found in messages Average Attachment Size Cumulative size of attachments of each type divided by the cumulative number of attachments found in messages Percent of Total by Number Percent of Total by Size Number of attachments of each type divided by total attachments of all types Total size of attachments of each type divided by the total size of attachments of all types SIS Number of Attachments SIS number of attachments of each type NA for PST sources SIS Size of Attachments SIS size of attachments of each type NA for PST sources SIS Percent of Total by Size SIS size of attachments of each type divided by SIS size of attachments of all types in attachment table NA for PST sources 190 Ontrack PowerControls 4 0 User Guide Domain Statistics Report The Domain Statistics report provides statistics on messages grouped by the domain from which the messages were sent The domain is determined using the PRLSENDER_ADDRTYPE in combination with the PR_SENDER_ EMAIL ADDRESS as follows e If PR_LSENDER_ADDRTYPE is EX or SYSTEM then it is an exchange message and the domain is internal e If PR_ SENDER ADDRTYPE is SMTP then the domain is whatever follows the
241. verages the backup software s knowledge of individual backup set locations and robotic library support to quickly extract online exchange backups This method requires the backup client software to be installed on this computer Select the sofware used to create the backup CommVault Galaxy Backup amp Recovery X 5 On the Connection Parameters page of the ExtractWizard select the Exchange Server 5 5 option 100 Ontrack PowerControls 4 0 User Guide E PowerControls ExtractWizard Connection Parameters Specify the Exchange Server Storage Group Select the Exchange Server version to restore The Storage Group Site and Org names are case sensitive and must match exactly as they appear in Exchange System Manager mC Exchange Server 2000 or Exchange Server 2003 Please enter the Exchange Storage Groups seperated by semicolons Storage Groups Click Next On the Exchange Information Store Destination Folder page of the ExtractWizard specify a location for the extracted files This location must be of the form x Path where x is a valid drive letter that has an administrative share associated with it such as x and Path is the complete path to a folder if a folder doesn t exist ExtractWizard will create it Click Next E PowerControls ExtractWizard Exchange Information Store Destination Folder Please select the folder where the Exchange Information Store files should be placed Type the pat
242. ves the same results Guidelines for Restoring a Folder 1 You can use Drag and Drop or Copy Paste to restore a folder to a target PST root node or folder or to an Exchange server mailbox or folder If the folder does not exist in the target destination it will be created 2 You cannot restore a folder to an Exchange server root node 3 You cannot restore a priv folder to a public folder But you can restore messages from a priv folder to a public folder 4 You cannot use the Paste Special command to restore a folder You can use the Paste Special command to restore individual messages only To restore a folder 1 Inthe Source pane copy a folder e g Inbox Source C ExtractwWizard 8_29 2003 12_ EXCH2003 Second Storage Group Priv2 edb 174 3 Sources Stat Source 1 Priv2 edb O PCUsert Summary Report Tue 8 26 2003 PC User PC User2 RE Lunch Tue 8 26 2003 EE Calendar e PC User2 RE Solution fo Tue 8 26 2003 A eaae E PC User2 The Republic by Tue 8 26 2003 F Drafts PCUser2 What is Man Tue 8 26 2003 administrator Please review b Tue 8 26 2003 loun ch2003 Useri Good Morning E Tue 8 26 2003 Notes 2 En Eind Ctrl F fch2003user3 Re Good Morni Tue 8 26 2003 Outbe t Export Ctrl P ch2003 Useri RE The very fir Tue 8 26 2003 E Sent I Properties ch2003 User1 Yes Good Morn Tue 8 26 2003 Tasks Plain text mess
243. werControls 4 0 User Guide Exchange Emulation for UltraBac and Exchange 5 5 c ccceccceeeeseeeeeenneeeeeteneeeeetieeeessneeeeeena 108 Organizing the Extracted Files for PowerControls cccccccceeeeeeeeeeeeeeseeeeeeeseeeaeeeseenaeeeeeenaees 112 Chapter 3 Looking at the Interface ccceccceeeseeeeeeeeeeeeeeeeeeeeseeneeeeeeeeeeneeneeeeeeeeeees 113 PowerGontrols Main Window cerasana aana eutbaunceeuedd cdecubaencaenbiadd cele nenccesettdegertiay 113 SOUICe Panes tite eine nd ee el ei A 114 Source Message Hirsinen ities cau eaves teehee cu E A ENT RAKEN eA AAE ARRANT 114 Target Pane enaar atid ene ede ede ends 115 Target Message List Restored Messages 000 0 ee eeceeeeeeeeeeneeeeeeeneeeeeeaeeeeeeenaeeeeeenaeeeseeneeeeneaes 115 Menu Batt A E E E E E seein cdevangeceh viegecehe lige diving E E E sd 116 TOOID ara tition fists ts Se cee ea trae eat cers atlas A A 116 Status Baliescicivie asin vie dee ea 117 Previewing and Opening Messages ccceceeeeceee tenet ee ette eee eetneee eee eeeeeeteeeestieeeeeeieeeeseaeeeeeena 117 Opening Attachments 22 desc orinni bese nee iiiecen snide ANKETA AENEASE TAr E NE ANNAN NATALE EN 118 Saving AllachmeM Sanesi a a A e A E Aa aAA RARE 118 Changing the VIEW oreniorisieisenirriiinrini aii iiei EALA EATEN AAE EADAE ETATEN Eae 119 Viewing or Hiding the Toolbar and Status Bar ssseeeseeeineeerresesrreserrssetrrsssttrnssttnnssttrnssrersnt 119 Resizing Panes Separated by a Split B
244. will be preserved Target exch2003 pcuser1 te Special Ctrl Y N In Close Store Ctrl L Joona mar E Sent Items Tasks Pastes the selection into the selected Target folder Maintains the dir structure XN Example 6 Using Paste Special on a target Exchange server root node When attempting to restore multiple mailboxes to an Exchange server root node you must look at the Copy Progress dialog box to verify that your messages from all mailboxes were successfully copied to the Exchange server That s because PowerControls displays only one mailbox at a time in the Target pane PowerControls Copy Progress Attempting to Connect to Mailbox PC User2 Connection to Mailbox PC User2 Succeeded Attempting to Connect to Mailbox PC User3 Connection to Mailbox PC User3 Succeeded Attempting to Connect to Mailbox PC User Connection to Mailbox PC Userl Succeeded All messages successfully copied Copy finished on 9 17 2004 at 11 52 AM lt Copy finished Total Time Remaining 00h 00m 00s A Pepa eae Te NG AT i pa ae a a en soe Example 6 The Copy Progress dialog box reports that PowerControls was able to connect to all mailboxes and successfully copy all messages to Exchange server 173 Chapter 7 Restoring Exchange Data Restoring a Folder The following instructions show you how to restore a folder to any target destination by using Copy Paste Keep in mind that using Drag and Drop achie
245. words the quality of the recovery is better if you include the stm and log files If you are using an offline backup You need to use the edb and stm files To ensure that all email data is recovered you should also include all log files as well as pat and chk files if they exist PowerControls performs its own verification process and will include the log and pat files to determine if it needs them to recover the data Getting Help Ontrack provides you with the following ways to get help with PowerControls online Help and technical support Online Help Online Help includes all of the information in the user guide and more and it lets you quickly access this information by using one of three tabs The Contents tab offers a hierarchical view of the contents of the user guide The Search tab offers a full text search of the user guide The Index tab offers a keyword based way to get to specific topics To start online Help Do one of the following e Click the Help menu and then click Contents e Click amp on the toolbar e Press the F1 key To identify a tool or control e Position the pointer over a tool or control and then pause A tool tip shows the name of the item Ontrack PowerControls 4 0 User Guide Technical Support If you have questions or problems not answered in the user guide or the online Help call our Technical Support group When reporting an issue please include any information that might
246. x 161 copying and pasting 163 Create New Mail Folder dialog box 162 Create New Target PST command 138 creating a new folder in the Target pane 162 D Data Wizard Completing the Data Wizard 135 Now Processing Data File 134 returning to 136 Source Path Selection 130 Target Type and Path Selection 132 Welcome page 129 deleting a folder in the Target pane 162 differential backup 23 displaying a message in the preview pane 117 dragging and dropping 163 E EasyUpdate 10 See also updating PowerControls EDB file about restoring to an Exchange server 160 exporting 154 guidelines for selecting 131 in Source pane 114 136 restoring a folder 174 restoring a mailbox 176 restoring an entire EDB file 178 restoring in three easy steps 159 restoring messages with Copy Paste 164 restoring messages with Paste Special 166 searching for messages 144 Enter Password dialog box 133 139 Exchange database See also EDB file about 7 guidelines for selecting 131 Exchange Emulation See also ExtractWizard Advanced Method requirements for using 45 two steps for using 44 Exchange Information Store File Selection 18 Completing the Exchange Information Store Selection 26 Restoring an Online or Offline Backup 19 Saving an ExtractWizard Catalog File 26 Viewing an Exchange Backup 18 Exchange server opening a target 139 specifying as target for restored data 133 exporting a PST file mailbox or folder 154 an EDB f
247. xceeds 100 mailboxes Ontrack PowerControls 4 0 User Guide Enabling the Licensing Agents Each edition of PowerControls is distributed with nine ExtractWizard Agents and two PowerControls Agents The ExtractWizard Agent for Microsoft NT Backup is included with the program at no extra cost and is enabled by default All other Agents are shipped with all PowerControls editions in disabled conditions and require a new license ini file to enable them ExtractWizard Agent Versions Supported Disk Backup Tape Backup Agent for Microsoft NT All Versions BKF Files Microsoft Tape Format Backup MTF Agent for VERITAS Backup 8 x 9 x and 10 0 BKF Files Microsoft Tape Format Exec MTF Agent for LEGATO 6 x and 7 x 0 LEGATO Files LEGATO Tape Format NetWorker Agent for Computer 9 x and I 1 x CTF ARCserve Files ARCserve Tape Format Associates BrightStor ARCserve Agent for VERITAS 4 5 and 5 x _C1_F NetBackup VERITAS NetBackup NetBackup Files Tape Format Agent for IBM Tivoli 5 1 5 2 and 5 3 BFS and OST Files Tivoli Tape Format Storage Manager Agent for Hewlett Packard 4 1 OmniBack II 5 0 User Defined File Hewlett Packard OpenView Storage Data 5 1 and 5 5 Extension OpenView Storage Data Protector Protector Tape Format Agent for CommVault 5 0 and 5 9 BackupPath CommVault Galaxy Tape Galaxy Backup amp Format Recovery Agent
248. xchange mailbox Do one of the following e On the Edit menu click New Folder e Right click and on the shortcut menu click New Folder e Press Ctrl N In the Create New Mail Folder dialog box name the folder and click OK A subfolder is created in the target folder To rename a folder in the Target pane 1 2 3 In the Target pane select a folder Do one of the following e On the Edit menu click Rename e Right click and on the shortcut menu click Rename e Press Ctrl R Type a new name for the folder Note You can also rename a PST root To delete a folder in the Target pane 1 2 162 In the Target pane select a folder Do one of the following e On the Edit menu click Delete e Press the Delete key Ontrack PowerControls 4 0 User Guide Copying and Pasting or Dragging and Dropping In PowerControls you can restore data to the Target pane by using Copy Paste Copy Paste Special or Drag and Drop To copy an item in the Source pane or Find dialog box 1 In the Source pane or Find dialog box select messages a folder a mailbox or the entire EDB file Note In the Find dialog box you can only select messages 2 Do one of the following e On the Edit menu click Copy e Right click the selected item s and on the shortcut menu click Copy e Click the Copy Mail Item button on the toolbar e Press Ctrl C To paste an item in the Target pane 1 Inthe Target pane sele
249. your login has Legato administrative rights to get correct sizes for Exchange files If you do not have these rights you can still run ExtractWizard but you will not get accurate extraction progress To use the API Method for Legato NetWorker 1 Install the Legato client software on the computer that will be running ExtractWizard 2 Start ExtractWizard Click the Start button and then point to Programs Point to Ontrack point to PowerControls and then click ExtractWizard The first page describes the wizard E PowerControls ExtractWizard Welcome to the PowerControls ExtractWizard This wizard will help you extract an Exchange Information store from a backup set This backup set may reside on a backup tape or on disk in the form of a backup file Once extracted you can load the data into PowerControls and restore mailboxes folders and Emails to a running Exchange server or to a local Personal Data Store file pst ExtractWizard supports different backup software with ExtractwWizard Agents If you need to purchase agents click About About Click Next to begin 3 Optional To change the location of the license file click About and then click License Info Under License File Name specify a new location The license file controls which ExtractWizard agents are active For more information see Enabling the Licensing Agents on page 5 4 Click Next 38 Ontrack PowerControls 4 0 User Guide The Method

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