SDL License Server Manager - User Guide
Contents
1. Server inf Name en Add Feature F p Remove all Features Revoke Licenses by Permission Ticket af Add to Defined List HT Shutdown Server P 6 Browse for and select the txt Permission Ticket file that you received from the SDL Licensing team 7 Save the Revocation Ticket file and send the file back to the SDL Licensing team License Server Manager User Guide 14 SDL Connecting Disconnecting from the License Server Connecting to the license server to consume a network license seat When connecting to a license server the client user makes a request to obtain a valid product license A license consists of a number of product features all of which are checked out as part of checking out the license After closing the SDL product the license seat is returned to the license server so other users can use it To connect to the license server and request a license 1 Run your SDL product for example Studio or Passolo When connecting to a license server for the first time run the SDL product as an administrator 2 Click Help tab gt Product Activation 3 Click the Activate button in the Product Activation dialog box then click Alternative activation options DL Trados Studio dos Events Check for Updates About SDL Trados Studio ilog Product Activation eee Jroduct Activation SDL Trados Studio 2014 Product Activation View and manage your SDL Trados Stud2. License Server Manager User Guide November 2014 SDL Group http Awww sdl com SDL Contents 4 About this User Guide 4 Who is this guide for 4 Single user licenses 5 Network Licensing Overview 6 Installation Prerequisites 6 Requirements for network licensing 7 Client requirement 7 Installation combinations and restrictions 8 Setting Up the License Server Manager 8 Install License Server Manager 9 Generate locking code 10 License the server 11 Monitoring Clients and License Information 11 Selecting the license manager server 11 Monitoring clients 12 Monitoring license information 13 Removing a Network License 14 Connecting Disconnecting from the License Server 15 Borrowing a license 18 Frequently Asked Questions SDL Copyright Information Copyright 2011 2014 SDL Group Nothing contained herein maybe reproduced copied modified or adapted without the prior written consentof SDL Group SDL Group means SDL PLC and its subsidiaries All intellectual property rights contained herein are the sole and exclusive rights of SDL Group All references to SDL or SDL Group shallmean SDL PLC and or its subsidiaries details of which can be obtained upon written request All rights reserved Unless explicitly stated otherwise all intellectual property rights including those in copyrightin the content of this documentation are owned by or controlled for these purposes bySDL Group Except as otherwise expressly permitted hereunder or
3. compatible with the new Licensing Server Manager The Licensing Server Manager is compatible with Studio 2014 SP2 and later Can I use the Licensing Server Manager with both Studio 2011 and Studio 2014 No Studio versions prior to 2014 SP2 still use the Licensing Server Toolkit which is based on Nalpeiron licensing technology Passolo specific FAQs What version of SDL Passolo is compatible with the new licensing application The Licensing Server Manager is compatible Passolo 2015 and later Does network licensing work in build server environments Yes Can I preselect the license configuration automated via COM object model No the License Server Manager does not currently support this licensing option Can I detect if a license or license configuration is available via command line and via COM object model No the License Server Manager does not currently support this licensing option License Server Manager User Guide 21 About SDL SDL LSE SDL allows companies to optimize their customers experience across the entire buyer journey Through its web content management analytics social intelligence campaign management and translation services SDL helps organizations leverage data driven insights to understand what their customers want orchestrate relevant content and communications and deliver engaging and contextual experiences across languages cultures channels and devices SDL has over 1 500 enterp
4. htm SDL Product Names From here on we refer to SDL Trados Studio and SDL Passolo in short form as Studio and Passolo License Server Manager User Guide 4 SDL Network Licensing Overview A network license allows a number of users on the same network to share access to the license seats available for an SDL product suchas Studio Passolo You install License Server Manager on a server to control the distribution of network licenses to client users The License Server Manager grants available license seats to the client computers that connect to the license server When the users close the SDL product on their client computers the license server takes back these license seats and returns them to the license pool This makes the license seats available to other users in the network SDL Activation Server SDL Licensing team Activate License z Allows a specified number License Server of concurrent users Administrator Request a License 1 License Seat Request a License 1 License Seat License Server Manager User Guide 5 SDL Installation Prerequisites Before installing License Server Manager make sure that the computer that will act as the license server fulfills the requirements below Requirements for network licensing Communication requirements Make sure that name resolution is supported and leave port 5093 open License server requirements e Any standard specification Windows
5. in accordance with copyright legislation the contentof this site and or the documentation maynotbe copied reproduced republished downloaded posted broadcastor transmitted in anyway without the express written permission of SDL SDL Trados Studio SDL Studio GroupShare and SDL Passolo are registered trademarks of SDL Group All other trademarks are the property of their respective owners The names of other companies and products mentioned herein may be the trademarks oftheir respective owners Unless stated to the contrary no association with any other company or productis intended or should be inferred This product may include open source or similar third party software details of which can be found by clicking the Acknowledgments section Although SDL Group takes all reasonable measures to provide accurate and comprehensive information about the product this information is provided as is and all warranties conditions or other terms concerning the documentation whether express orimplied by statute common law or otherwise including those relating to satisfactory quality and fitness for purposes are excluded to the extent permitted by law To the maximum extent permitted by law SDL Group shall notbe liable in contract tort including negligence or breach of statutory duty or otherwise for any loss injury claim liabilityor damage of any kind or arising outof or in connection with the use or performance ofthe Software Documentation ev
6. 32 bit or 64 bit workstation e Windows Server 2008 or a higher version of a server operating system recommended e Windows 7 or a higher version of a workstation operating system e You can also run the License Server Manager on virtual machines Do NOT change the computer name on the license server after installing the License Server Manager This may prevent users from being able to connect to the network license server License Server Manager User Guide 6 SDL Client requirement The client installation workstations that are requesting license seats from the server must be Windows based Installation combinations and restrictions If required the License Server Manager can coexist on the same computer as the following products e SDL Studio GroupShare TM Server MultiTerm Server Project Server e Microsoft SQL Server e The client application for example Studio or Passolo License Server Manager User Guide 7 SDLE Setting Up the License Server Manager 1 Install License Server Manager Download the License Server Manager installer from the Downloads section of your SDL Account Execute the installer on the computer that you want to act as the license server Components The License Server Manager installer adds the following two SafeNet utilities to your computer Note SafeNet is the third party licensing technology provider used for network licensing e Locking Utility Wechoid This generates lockin
7. c user No To free up a license seat ask the client user to return the network license seat For more information see the Disconnecting from the license server section Is it possible to e preselect the license configuration to be checked out on program startup e manually select between different possible license configurations on program startup e preselect the license configuration to be used via command line interface No the License Server Manager does not currently support these licensing options If upgrade my license to the new SafeNet commuter licenses will my Nalpeiron licenses be removed from my SDL customer account Yes When you upgrade your licenses you no longer have access to any previous versions of your SDL product License Server Manager User Guide 20 SDL Borrowing FAQs The Licensing Server Manager is administered by my IT department Can I borrow a license without their help Yes you can borrow a license from your SDL product directly any request or approval numbers For more information see the Borrowing a license section What happens when the borrowing period expires The SDL product stops working and the client user is required to connect to the company s network Do I need access to the licensing server in order to return a borrowed license No once the borrowing limit is reached the license is automatically returned to the server Studio specific FAQs What version of Studio is
8. d click Refresh License Server Manager User Guide 12 SDL Monitoring license information For details about the network license available for the selected server expand a product feature and the Licenses folder then select a license from the list WImAdmin displays all the licensing information available for the server in the License Info tab on the lower side of the right hand side panel E AllowUniimitedl anguac r Detailed information ProfessionalEdition cluistudiodev03 developm Feature Infq License Info Plient Info clujgsserver01 developme E Oe m F AllowDomainExecution License type Normal license Start Panipat License state Active Endc Licenses Ta Allowed on VM Yes AllowThirdPartyPlugins AllowTMAdmin FL allen Iplimikedl anni adil AllowOpenLocalProject AllowOpenRemoteProj AllowOpenStudioPackz Allow commuter AllowPackageCreation recited type capacity none 7 eck time tamper Yes 1 AllowPerfectMatch Combining Property Exclusive licen H E AllowProjectCreation Commuter maximum checkout days 30 AllowPublishProject Grace allowed No E AllowStudio2014 Hold time 0 secs o Db eb dice T TTE Alasen The License Info tab shows information such as e the start date and the end date of the selected license e the active and inactive licenses for the selected server e the maximum number of co
9. e SDL product offline for a certain period of time The network user borrows a license seat for the duration of the trip and checks it back in on returning Borrowing a license Users borrow a license from a license server to use the SDL product for a specified time when their computer is not connected to the network Borrowed licenses reduce the available pool of licenses As long as the license is borrowed it is not available on the license server Borrowed licenses are automatically returned when the borrow period expires Users can also return a borrowed license early but they have to be connected to the network license server when returning it To borrow a license 1 Connect to the license server to consume a license seat 2 In the Product Activation dialog box click the Borrow a License link 3 Specify the number of days you want to borrow the license for 4 Click the Borrow License button This moves the license from the server to your computer You can now work with the SDL product without being connected to the license server Borrowing limit By default you can borrow a license for a maximum of 30 days If you need to borrow a license for more than that return the license to the server and borrow again You can also ask the SDL Licensing team to increase or decrease the default borrowing limit Time Zone To prevent license tampering issues the client workstation and the network server must be in the same time zo
10. en ifsuch losses and or damages were foreseen foreseeable or known for a loss of damage to or corruption of data b economic loss c loss of actual or anticipated profits d loss ofbusiness revenue e loss of anticipated savings f loss of business g loss of opportunity h loss of goodwill or i any indirect special incidental or consequential loss or damage howsoever caused Information in this documentation including any URL and other Internet Web site references is subjectto change withoutnotice Without limiting the rights under copyright no part of this may be reproduced stored in or introduced into a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise or for any purpose withoutthe express written permission of SDL Group Acknowledgments License Server Managementincludes SafeNettechnologyas third party software November 2014 SDL About this User Guide Who is this guide for This guide is for administrators of network licensing who are responsible for configuring and managing network licenses for an SDL product such as Studio or Passolo It describes how to activate deactivate and monitor such licenses on the license server Single user licenses For information about licenses that you can apply to one user only see the SDL Licensing online Help available at http producthelp sdl com SDL Licensing Help EN SDL Licensing Help
11. ervers tree and select the hostname of the license server where you want to add the network license 4 3 Right click on the hostname and select Add Feature gt From a File gt To Server and its File Adding a file to a server and its file is the only activation option that License Server Manager supports at this time File Edit Yiew Tools Help Defined Servers Subnet Servers Server information I ClIMALITCCO cCOM Wiese From a File b To Server From a String gt MGT aa Tare ee a Bl arn Add Feature Remove all Features Revoke Licenses by Permission Ticket Add to Defined List fae FF Noble tlc tiok Shutdown Server Refresh rs 4 4 Browse for and select the license file that you received from the SDL Licensing team License Server Manager User Guide 10 SDL lf the license code corresponds to the locking code License Server Manager confirms that the network license is active and shows the number of product features included in your license For example a Studio Professional license includes 14 Studio features WimAdmin xi i Number of license s read 14 14 Number of license s successfully installed 14 Note This is NOT the number of user seats available for your license To check how many users can access your network license at the same time select a feature and check the Total columnin the Feature informat
12. g codes for activating the network license on the server e License Server Manager WimAdmin This monitors all licensing activity and controls the distribution of license seats to clients Default storing location The default location for storing the installed License Server Manager imported license files and preferences is e 32 bit computers C Program Files Common Files SDL Sentinel e 64 bit computers C Program Files x86 Common Files SDL Sentinel License Server Manager User Guide 8 SDL 2 Generate locking code Use the Locking Utility to provide the locking code of your license server machine to the SDL Licensing team They canthen generate the license file that enables you to activate the network license on your server 2 1 Launch Locking Utility wechoid 2 2 Enable Ethernet Address and Disk ID and disable all the other available criteria 2 3 Make sure that the New Style option is selected and that the Selector field shows 0x14 This indicates that only the Ethernet Address and Disk ID criteria are enabled and that the corresponding code will generate a compatible license file 2 4 Copy the locking code string available in the Code field to send it to the SDL Licensing team m Locking Criteria l IPAddress pomas o I IDPROM nnn Disk ID osre l HostName CLUJAUTSERVERDD F Ethemet Address fOO ISSD OCIBOL 0t lt C t M Computer ID ee HadDiskSeid Standard Custom Processor ID e CPU Info Stri
13. he license manager server To select the license servers that you want to monitor double click on the Subnet Servers on the left hand side pane of WImAdmin This displays the hostnames of all the license servers available on the network If you have an active network license for the server WimAdmin lists all the product features included in your license The Feature Information section and tab show licensing details for the selected feature suchas e number of seats available for the current network license e number of clients currently using the available license seats e number of seats currently borrowed by clients who use a license offline Note To update the license feature status right click on the feature and click Refresh Monitoring clients For details about the clients who are using the license seats 1 Select a server and expand a product feature node 2 Double click on the Clients folder to open it WimAdmin shows all the clients that are currently using the license seats for that feature 3 Select one of the users in the list to open the Client Info tab on the lower side of the WI mAdmin window The Client Info tab shows information such as e when the client connected to the server e the number of seats that the client is using e name of the client computer and name of the user e whether the client is a commuter using a borrowed a license Note To update the client status right click on the Clients folder an
14. io 2014 license Activation code PO 6 Activate EV 4 Click Use a License Server 5 Enter the short computer name the fully qualified address less than 40 characters or the IP address of the license server 6 Click Connect The Product Activation page shows the details of the active license Click Continue to open the SDL product License Server Manager User Guide 15 SDL Disconnecting from the license server Disconnecting from the license server returns your license seat to the license pool The license seat is immediately available for other network users to activate the SDL product on their computers To disconnect from the license server 1 Run your SDL product for example Studio or Passolo 2 Click Help tab gt Product Activation 3 Click the Disconnect button in the Product Activation then click Continue DL Trados Studio Trados Events Check for Updates About SDL Trados Studio o Blog Product Activation SDL Trados Studio 2014 Product Activation View and manage your SDL Trados Studio 2014 license License Server 3 cjqtpw master Active License SDL Trados Studio 2014 Professional Borrow a License Change License Serve License Server Manager User Guide SDLE Borrowing a license About Commuter licenses Commuter licensing allows users to borrow a license Users require a commuter license usually when they want to travel and need to use th
15. ion section uw ubnet Servers lujautclientOS development lt Name CLUJAUTSERYEROT Version 8 5 5 0015 Z S clujautserver01 development IP address clujautserver01 development sheffield sdl corp Esp fAllowDomainExecution AllowOpenDocument Feature information 1 2 AllowOpenLocalProject Name AllowDomainExecution Version AllowOpenRemoteProject Statisti AllowOpenStudioPackage amics AllowPackageCreation n use i H E AllowPerfectMatch Total users 0 5 AllowProjectCreation ie a AllowPublishProject AllowStudioz014 Commuter 0 5 The product features installed for your network license are listed in the hostname tree under Subnet Servers Gs WimAdmin File Edit View Tools Help Defined Servers Subnet Servers AllowOpenDocument AllowOpenLocalProject AllowOpenRemoteProject AllowOpenStudioPackage AllowPackageCreation AllowPerfectMatch AllowProjectCreation AllowPublishProject AllowStudio2014 AllowThirdPartyPlugins AllowTMadmin AllowUnlimitedLanquages ProfessionalEdition El el E License Server Manager User Guide 11 SDS Monitoring Clients and License Information As anetwork licensing administrator you can use the License Server Manager WImAdmin to monitor the licenses and the clients using them in the network Selecting t
16. ncurrent users that can access the network license Note To update the licensing status right click on the Licenses folder and click Refresh License Server Manager User Guide 13 SDLE Removing a Network License You may want to remove the license that you added to a network sever in order to e return unused licenses e move the license from one system to another To remove a license 1 Open a support request with the SDL Licensing team o If you have a Support and Maintenance contract go to your SDL Account at https oos sdl com and log a support request via Support amp Education gt Support o If you do not have a Support and Maintenance contract go to the SDL Knowledge Base at http ko sdl com and log your request via Solution Finder gt Licensing Problems gt use SDL Trados Studio 2014 SP2 2 Request a permission ticket using the web form that displays Include your user details license file and any other required license information then click Submit Request The SDL Licensing team will send you back a txt file representing the Permission Ticket 3 Launch License Server Manager 4 Expand the Subnet Servers tree and select the hostname of the license server from where you want to remove the network license 5 Right click on the hostname and select Revoke Licenses by Permission Ticket File Edit view Tools Help Defined Servers Subnet Servers clujautserver01 developm oe
17. ne for borrowing licenses Last license seat You will not be able to borrow the last license seat available on the network license This is because connecting to the server in order to borrow a license already requires a license seat Borrowing is not possible without an available license seat The seat required for the connection is returned back to the license pool immediately after the server grants the borrowed license License Server Manager User Guide 17 SDL Frequently Asked Questions General FAQs What technology does the License Server Manager use The License Server Manager is based on third party technology from SafeNet It uses the TCP IP protocol for dispensing licensing seats across the network Which port allows communication between the client computer and the licensing server To enable communication with the licensing server open port UDP 5093 on the computer where the SDL product is installed Can change the default port number Yes To change the default port number open the WIlmAdmin application and go to Edit menu gt Preferences gt Server Port What information do client users need for connecting to the network license server To connect to the license server manager and activate an SDL product with a network license the client users need either the hostname the FQDN fully qualified domain name or the IPv4 address For more information see the Connecting to the license server to consume a netwo
18. ng Genuinelntel InteR Xeon R CPU E5 2440 UVID 8097E09B EE53 4C1A BD2F 9691183E4167 ExtendedCustom Locking Data E New Style C OldStyle Selector mU Ge ee ee a License Server Manager User Guide 9 SDS 3 Send the Locking Code Send the generated locking code to the SDL Licensing Team The Licensing team will send you in return a license file corresponding to your locking code Issuing license files based on locking codes ensures that the network license is used in the system to which it is locked To send the locking code e f you have a Support and Maintenance contract go to your SDL Account at https oos sdl com and log a support request via Support amp Education gt Support e f you do not have a Support and Maintenance contract go to the SDL Knowledge Base at http kb sdl com and log your request via Solution Finder gt Licensing Problems gt use SDL Trados Studio 2014 SP2 4 License the server 4 1 Launch License Server Manager On startup the License Manager automatically discovers all the servers in the subnet where the License Manager is installed These are listed under the Subnet Servers tree Note If your license server is not listed click Edit gt Defined Server List and add the name of your server or IP address To automatically add your server to the Defined Servers list select Edit gt Preferences and enable Discover defined servers on startup 4 2 Expand the Subnet S
19. nsing server you need an internet connection to connect to the licensing server and activate your SDL product Does network licensing work over multiple network segments Yes The network license server and the client machine do not need to be on the same network As long as there is direct communication between the two hosts and the client can access the network server via the port network licensing works over multiple network segments How many license seats are checked out when connecting froma computer with two active network adapters cable and wireless Only one license is checked out Can clients connect to the licensing server using the alias name CNAME of a server Yes If you do not want users to know the real name of your server you can configure an alias name for it Clients are still able to connect to the server and activate their SDL product using the alias name instead of the real hostname Can I have both the Licensing Server Toolkit Nalpeiron and the new License Server Manager SafeNet installed onto the same computer No If you plan to use both licensing applications install them on two different computers On what operating systems OS can install Licensing Server Manager You can install Licensing Server Manager on a Microsoft Windows Vista 7 8 Windows Server 2008 or Windows Server 2012 Make sure you have the licensing computer turned on when users request network license seats Can install the Licen
20. rise customers over 400 partners and a global infrastructure of 70 offices in 38 countries We also work with 72 of the top 100 global brands Copyright 2014 SDL Group All Rights Reserved All company product or service names referenced herein are properties of their respective owners
21. rk license seat section Can I connect to a network licensing server froma Remote Desktop environment Yes When you are using an SDL product on a virtual machine and you want to activate it with a network license the licensing server grants you a license seat just as if you were connecting from a physical computer Can I connect to a network licensing server via Remote Desktop Services formerly Terminal Services Yes When using Remote Desktop Services you can only activate SDL products with a network license Each user session consumes one network seat Can install the Licensing Server Manager on the same computer where the SDL product is installed Yes Do I have to install the License Server Manager on the same Remote Desktop Services computer where Studio is installed This is no longer a requirement you can now use any other computers in the network License Server Manager User Guide 18 SDL Can check out a license seat if am connected to the server s network remotely via VPN Yes Can install License Server Manager on a virtual machine VM Yes You can also install the SDL product on a VM and access the licensing server from there Does network licensing support VPN connections Yes License Server Manager supports accessing network licenses over private network VPN connections Can I connect to a network licensing server over the internet Yes lf you are not using the same network as the lice
22. se Server Manger on UNIX OS No License Server Manager does not support UNIX OS License Server Manager User Guide 19 SDLE Can install different editions of an SDL product or different add ins on one license server No You cannot install for example two instances of Studio Professional and one edition of Studio Team on the same license server Similarly you cannot install for example three Java and two NET add ins Can see how many licenses are in use and who checked them out Yes For instructions on checking who is using your network license seats see the Monitoring clients section How can I contact a user who has checked out a license seat The Client info tab in the WimAdmin shows the user name of the client and the name of their client computers You can use these details to contact them offline For information on how to open the Client info tab in WimAdmin see the Monitoring clients section What happens if the running client loses connection to the license server The SDL product shows the Product Activation dialog and requires the client to restore the connection or exit the application What is the timeout for idle license seats If there is no user activity on the SDL product for more than 30 minutes the license seat is automatically returned to the license pool This is to avoid licenses being stranded on a client computer after a crash or a power failure Can withdraw a license froma specifi
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