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AT&T Mobile Hotspot User Guide

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1. Select the Enable MAC Filter check box and then click Apply 40 Wi Fi Settings The Wi Fi Settings page allows you to enable or disable broadcasting the network name Choose Wi Fi gt Settings from the menu bar The Wi Fi Settings page opens Wi Fi Settings 7 Wi Fi Access Point M Broadcast Network Name SSID amp GD Broadcast Network Name also known as SSID broadcast causes the device to send the network name SSID out where it can be picked up by nearby computers This is what you see when you View Available Wireless Networks from a Windows PC or click the AirPort menu bar icon on a Mac Disabling network name SSID broadcasting provides additional security but you might need to re enable it if you lose your automatic connection Select or deselect the check box to enable or disable broadcasting the network name SSID and then click Apply 41 Internet Configuration The Internet menu provides status information for your connection to the Internet allows you to configure your MiFi device and view information about your MiFi device HOME APPLICATIONS WI FI INTERNET ROUTER SYSTEM Status Profiles Diagnostics Settings The section contains the following information Internet Status Internet Profiles Internet Profiles are for network configuration only AT amp T has two default profiles A third profile is available for Enterprises with their own APN Changing these settings
2. NOVATEL WIRELESS AT amp T Mobile Hotspot MiFi 2372 User Guide Version 1 2 2010 Novatel Wireless Inc All rights reserved The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Inc Visit www novatelwireless com patents for a complete list of all Novatel Wireless patents Software License Proprietary Rights Provisions The software drivers provided with this product are copyrighted by Novatel Wireless and or Novatel Wireless suppliers Although copyrighted the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and or Novatel Wireless suppliers The disassembly decompilation and or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law The copying of the software drivers except for a reasonable number of back up copies is strictly prohibited by international law It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers U S Government Restricted Rights Clause The software drivers are classified as Commercial Computing device Software and the U S Government is acquiring only Restricted Rights in the software drivers and their Documentation U S Government Export Administration Act Compl
3. Gateway IP address e DNS DNS server IP address 43 Internet Profiles Internet Profiles are for network configuration only AT amp T has two default profiles A third profile is available for Enterprises with their own APN Changing these settings is not recommended Internet Diagnostics The Internet Diagnostics page provides status information about your Internet connection and your MiFi device Choose Internet gt Diagnostics from the menu bar The Internet Diagnostics page opens Internet Diagnostics C 3G Modem Manufacturer Novatel Wireless Model MiFi 2372 Modem Firmware Version 7 11 0200 11 00 IMEI 011861000172934 IMSI 310410182214939 Telephone 18583494678 7 Internet Diagnostics 3G Modem The 3G Modem section gives you the following information about your MiFi device e Manufacturer Manufacturer of this device e Model Model name or number of the device e Modem Firmware Version Current version of the internal software firmware e IMEI The International Mobile Equipment Identity for this modem The IMEI is a 15 or 17 digit number used to identify an individual mobile station on a GSM or UMTS network This number is associated with the device and does not change with the SIM card Internet Diagnostics The Internet Diagnostics display area can give you information about your device that can be useful for troubleshooting network problems It is not intended for use during normal operation
4. Broadband High capacity high speed transmission channel with a wider bandwidth than conventional modem lines Broadband channels can carry video voice and data simultaneously CDMA Code Division Multiple Access It is the underlying channel access method used by some mobile phone standards DHCP Dynamic Host Configuration Protocol Software found in servers and routers that automatically assigns temporary IP addresses to clients logging into an IP network DHCP Server A server or service with a server that assigns IP addresses DNS Domain Name System A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP IP protocol EDGE Enhanced Data for GSM Environment or Enhanced Data rates for Global Evolution A faster version of GSM wireless service it allows data to be delivered at rates of 384 Kbps and enables the delivery of multimedia and other broadband applications EDGE became available in 2001 ESN Electronic Serial Number A unique 32 bit number embedded in a wireless device that identifies the device Firewall A hardware or software boundary that protects a network or single computer from unwanted outside traffic Firmware A computer program embedded in an electronic device Firmware usually contains operating code for the device FTP File Transfer Protocol A network protocol for exchanging files over a TCP network Gate
5. amp i x S MODEL NRM MIFI2372 m Hold the MiFi device in both hands with the label end of your MiFi device near the palms of your hands Place each thumb on the triangle shaped traction bars near the corners of the MiFi device battery door 10 Using normal thumb pressure on the traction bars slide the battery door away from you The door should move approximately 0 6 cm 1 4 inch before it clicks and stops moving Remove the door by picking up the edge of the battery door that moved over your fingers Pull the battery up slightly so that it will move over the edge of your MiFi device Q Slide the battery out of the battery well j mt j ss3734 J f Dim ae wots ou gt n u oo v ev xx p m pases VS 11 Battery Advisory As with any battery operated mobile device being used for a certain amount of time the MiFi device can get warm to the touch This is normal and within standard specifications and poses no hazard The MiFi device is configured to automatically stop charging and disconnect the battery if the temperature rises above a set threshold When the temperature falls below that threshold the battery reconnects and the unit starts charging again Always use Novatel Wireless original batteries and chargers It normally takes at least four hours to fully charge the battery If the device is in use the battery may take longer to charge Do not use sharp
6. 6 0 or higher Firefox Safari Opera Chrome MiFi OS and MiFi Landing Page http att mifi Your MiFi device has a web interface for simple management configuration and personaliztion This is the MiFi OS and here you can manage your MiFi device s Wi Fi network set up a temporary hotspot share files on your MiFi device s Wi Fi network and more See The MiFi Landing Page on page 21 Mobile broadband not available in all areas Using the Device for the First Time To get started follow these steps Q Install the SIM card if your SIM is not pre installed then insert and charge the battery See Install the SIM Card and Battery on page 8 6 Tumon your MiFi device then connect to it using your computer s Wi Fi connection manager See Wi Fi Setup on page 13 Your device is configured to automatically connect to the AT amp T network After you connect your computer to your MiFi device using Wi Fi log in to the MiFi Landing Page http att mifi See Log In to the MiFi Landing Page http att mifi on page 14 Components o 000 o0 QO Wi Fi LED Indicates Wi Fi connection status See ED States on page 6 microUSB Port The A C charger USB cable and optional car charger connect here microSDHC Slot Removable memory storage slot supports microSDHC and microSD cards card not included Power Button Connection LED The Power Button powers the device on and off The Connection LED provides
7. Hotspot Network name MiFi2372 SSID 802 11 Mode 802 11b 802 11g Channel 6 i WEP Security is not Security WEP 64 bit recommended The recommended security options are WP Personal PSK WPA2 Personal PSK Authentication Open Access and WPA WPA2 Mixed Mode Encryption WEP 64 bit Network Key 12345 5 ASCII characters or 10 HEX characters Settings for this profile are auto generated Generate new values The Network Name and Network Key fields change to a new temporary network name SSID and network key You can click the Generate new values link again to have a different network name and network key generated write down the new network name and network key In the example they are MiFi2372 titi and 12345 IMPORTANT You must write down the new network name and network key before you click Apply You need these settings to reconnect to the MiFi device Click Apply Click the Return to Profile List button 36 Click Apply on the Wi Fi Profiles Set Profile page IMPORTANT Your wireless connection will be disabled at this point You must reconnect with the new settings you just established You can now share the temporary network name and network key with others so they can connect to the device Do not forget to change your profile back to Secure when you are done sharing your temporary hotspot Setting Security You can only set security for the Secure profile You can use WEP 6
8. RACE ERA E STE Ea eg Rd kane 66 Technical SUDO ee 67 Customer Ser VI EN DE 67 MENN IN 67 Product Specifications and Regulatory Information 68 RENN NNN 69 NNN 71 Proper Battery Use and Disposal ccc cece cece cece ee eee enna e eee ee eneeeee 73 Limited Warranty and Liability seeren 74 GIOSSA Ves 75 Getting Started Device Overview Using the Device for the First Time Install the SIM Card and Battery Wi Fi Setup Configure Security Device Overview The AT amp T Mobile Hotspot MiFi 2372 connects you to the Internet on the AT amp T mobile broadband network You can connect any 802 11 b g wireless device to your MiFi device Your MiFi device comes secured out of the box and we recommend that you change the default password to your own unique password for added security See Change the Administrative Password on page 16 You can also establish temporary settings to allow up to five devices to connect with your MiFi device without you having to give them your security settings See To set up a temporary hotspot on page 35 Package Contents e AT amp T Mobile Hotspot MiFi 2372 e USB cable for Software update only e Rechargeable battery e A C charger e Quick Start Guide System Requirements To manage your MiFi device with the MiFi OS you need the following e Acomputer or computing device supporting Wi Fi 802 11 b g e Internet browser software i e Microsoft Internet Explorer
9. RTP c2 ED This page allows you to enable Port Filtering select common applications to allow access to the Internet To set port filtering for standard applications Choose Router gt Port Filtering from the menu bar Select the Enable Port Filtering check box Select the check boxes for the applications you want to allow access to the Internet Q OOO Click Apply Port Forwarding Incoming traffic from the Internet is normally prevented by a firewall from reaching devices on your local wireless network Use port forwarding to allow Internet users to reach any server you are running on your computer such as an FTP server Also some online games require incoming access to work properly IMPORTANT You need to set up static IP addresses on your network for each device that has an application you want to forward to 47 Choose Router gt Port Forwarding from the menu bar The Port Forwarding page opens Port Forwarding 7 Port Forwarding Applications Application IP Address of Wi Fi Client O DNS Domain Name Server O FTP Server O HTTP Web Server C NNTP Server C POP3 Server C SMTP Server C SNMP Server O Telnet Server C TFTP Server Port Forwarding Page This page allows you to enter the local static IP address for each application that you want to receive traffic from the Internet select the check box for the application you want to enable 2 Type the local static IP addres
10. allows viewing email attachments at broadband like speeds HSPA High Speed Packet Access A family of 3G services that is available to GSM carriers It is a major enhancement from WCDMA HSPA HSPA Evolution or HSPA Evolved A 3G mobile telephony protocol with up link speeds up to 11 Mbps and downlink speeds up to 42 Mbps HSUPA High Speed Uplink Packet Access A 3G mobile telephony protocol with up link speeds up to 5 76 Mbps and downlink speeds up to 7 2 Mbps HTTP Hypertext Transfer Protocol An application level protocol for accessing the World Wide Web over the Internet ICCID Integrated Circuit Card IDentification A serial number stored in and engraved or printed on a SIM card that internationally identifies the card IMEI International Mobile Equipment Identity Used in GSM networks to identify the device It is usually printed on the device and can often be retrieved using a USSD code IMSI International Mobile Subscriber Identity Used in GSM networks to identify the subscriber Usually embedded in the SIM IP Internet Protocol The mechanism by which packets are routed between computers on a network IP Type The type of service provided over a network IP address Internet Protocol address The address of a device attached to an IP network TCP IP network ISP Internet Service Provider Also referred to as the service carrier an ISP provides Internet connection service See Net
11. clearly marked Potential locations can include gas stations below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Near medical and life support equipment Do not operate your device in any area where medical equipment life support equipment or near any equipment that may be susceptible to any form of radio interference In such areas the host communications device must be turned off The device may transmit signals that could interfere with this equipment On an aircraft either on the ground or airborne In addition to FAA requirements many airline regulations state that you must suspend wireless operations before boarding an airplane Please ensure that your MiFi device or the host device is turned off and if in USB Mode your modem is removed from the USB port prior to boarding aircraft in order to comply with these regulations The modem can transmit signals that could interfere with various onboard systems and controls While operating a vehicle The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some countries operating such communicat
12. objects to access the battery well this may damage the device and the battery Do not use excessive force to remove the battery or to access the battery well Battery life depends on the network signal strength temperature features and accessories you use New batteries or batteries stored for a long time may take more time to charge When charging your battery keep it near room temperature When storing your battery keep it uncharged in a cool dark dry place Never expose batteries to temperatures below 10 C 14 F or above 45 C 113 F Never leave the device in an unattended vehicle due to uncontrollable temperatures that may be outside the specified temperature for this device Some batteries perform best after several full charge discharge cycles It is normal for batteries to gradually wear down and require longer charging times If you notice a change in your battery life it is probably time to purchase a new battery Avoid placing the device on vibrating surfaces for long period of time such as a washer or dryer Avoid placing the device near devices such as microwave ovens and 2 4 GHz cordless telephones Do not place the device in a closed space where there is no air circulation e g do not wrap the device in a blanket or place it under a pillow Whenever you remove or insert either the battery or the SIM card ensure your MiFi device is not connected to any device or power source Never use tools knives
13. your MiFi device It s a web interface you can log in to that contains customizable widgets with frequently used information as well as the means to log in and change the MiFi settings There are two parts to the MiFi OS The MiFi Landing Page and the MiFi Adminstration Wireless Number Hello Admin Settings Administration Logout Help amp atat ER T ul AT amp T HSUPA Connected E Weather 200 Bie AOE Details Edit Wi Fi Profile Current Malorecast Inbox MjGenkuluGoniasie San Diego CA gt You have 0 unread messages Wi Fi o Connected 41050539 Oo F Connected Qu 84 Mostly Sunn uU Not Connected y y Q Not Connected High 84 F Low 59 F uy Not Connected f x Wind 5 MIS Humidity 9 Visibility 10 MI Not Connected USB VY v i GPS Location 7 Accuweather I Data Usage Geosearch i COX Bu 32 895089 117 201741 M PW ferde ug YOUR USAGE 4 3 Sorrento Click the link below for a summary of Valley your data usage You will be asked for your wireless number you can find it in the top left corner of this page FOWERED BY Map Data Terms of Use Q Check Usage Now E DEL me MiFi MiFi 2372 20 Guest Access and Admin Access The MiFi OS has two modes guest and admin To access the MiFi Administration section of the MiFi OS you must be logged in The guest view of the MiFi Landing Page has a limited amount of information that anyone can access
14. 4 or 128 bit WPA WPA2 or WPA WPA2 Mixed Mode security If you change security settings remove the previous network name from your Preferred Networks list and then reconnect IMPORTANT Write down your network key before you click Apply Q Choose Wi Fi Profiles from the menu bar select the Secure profile and click Edit Wi Fi Profile The Wi Fi Profiles Edit Wi Fi Profile page opens Wi Fi Profiles 7 Edit Wi Fi Profile Profile Secure Return to Profile List Network name MiFi2372 Secure SSID 802 11 Mode 802 11b 802 11g Channel 6 s Security WPA2 Personal PSK Authentication Open Access Encryption WPA2 Personal PSK Network Key 12345MyMiFi aracters selecta security protocol from the Security list WEP 64 bit is the least secure but the most compatible with other systems WPA WPA2 is the most secure Choose the most secure protocol that works with the computers and other computing devices you want to connect to your MiFi device The encryption type appears and the number and type of characters required for the network key appear under the Network Key box 37 Type the network key you want to use in the Network Key box and then click Apply IMPORTANT Write down your new network key Your wireless connection will be disabled at this point You must reconnect with the new settings you just established Click the Return to Profile List link Click Apply on the Wi Fi Profi
15. Administration on page 29 Closes your access to the admin part of the site and returns you to the guest part of the site Returns you to the admin MiFi Landing Page See MiFi Landing Page Admin View on page 25 Opens the Help system 22 Status Icons Below the Navigation Bar at the top right corner of the window icons indicate the device status Some of these icons might not be accessible to guest users Icons are greyed out with a red X when turned off Wines Huish Hats Hektik EL LE LIH wd Lipad Hep v amp atu Km ai I HUFA Connected i B Gata BET TIT B Cannetted Mariai it A E30 WiFi Prola E H EC K You have D united mong asegen LE YOUR USAGE Wi Fi Wf Connected 5 16 dpe Agi Connected vem Muf Mot Connected Muf ot Connected Click Her liek Eelow bor summary g poer date grape Toe wil be asked dar poer We numbers you caes lind it in dhe tog irit carne si this page USB 0 Check Usage Mow SMS messaging is available Battery life this icon indicates the amount of battery life remaining and also indicates when the device is connected to power A microSDHC card is inserted WI Fi is active GPS status this icon indicates whether the device has a GPS fix or not and also indicates when the device is searching for a GPS fix Mobile Broadband network signal strength Click this button to connect to or disconnect from the Mobile Broadband The appearance of each icon varies accordin
16. E NE ENS 45 Connection Options avs can Eo IDE ER EEE ENE 45 NetWork NNN beer 45 Fleur 46 ROUTER MCU ossa veuve trexe E E EE PEE EAE E E CRUEEFRE ates acess ENTE 46 PORE FIKOA TEEN EE 47 Port de 6100 10 ac shear 4 oe oot es nog ee Ga ee hd ee bes IMS 47 28 7 EE 49 Rosen vr 49 DHCP Server enable vvs Te 49 VPN Passthrough enable usanne eee es 50 System Conngulatl OM ESSENSEN SE RETO SK VERE S Trad dk xd pd aS RAT P 51 y SCCM WIEN Ul cp 51 SE EE E EEEE E E EE T EEE 52 System LAL 6 0 EEE 52 Restart RODOOL aen Er A E E EE E AEN EE 53 Reset to Factory Defallts aacra er Ee xi OC UR SOR ROC ERO homenp Var ai pe HE lt 53 5 1 EEE EEE EEE 53 Config Fle Download EE NN ENS TIE ME 53 Config File Upload RE EREDECCMEDESTEREN PERSE EEEISULSPTATRESCESKO 53 Software Update EE NE NE 54 PT NNN NG 54 PN 55 System SEN re Eee 55 PSN 56 FOI se 56 Sharing Files acne os 2242999994999 9 ubt de OF Using a microSDHC Card With Your MiFi Device ssssee Hm 58 Insert the microSDHC Card iussit ic RR en etse E c dca o en ed ee 58 Enable File Sharing on Your MiFi Device sse III 58 TFOUDIGSNOOUNG sioe eoi AS AES ERPAPQETPLETUES FEY seen S Red VR DEA dE 61 97 ee 62 Common Problems and SGIUTIONS s es erii a xcd Hb EROR FP UP nase yea LE e PU c ca 63 Using the Master Reset Button acerbe eme aeo d arde
17. EY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Novatel Wireless and or its affiliates aggregate liability arising under or in connection with the Novatel Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Novatel Wireless product 70 Safety Hazards Do not operate your MiFi device in an environment that may be susceptible to radio interference resulting in danger specifically Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices Always turn off your MiFi device or the host device and remove the modem from the USB port when instructed to do so or when you suspect that it may cause interference or danger Where explosive atmospheres may be present Do not operate your modem in any area where a potentially explosive atmosphere may exist Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Be aware and comply with all signs and instructions Users are advised not to operate the modem while at a refueling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always
18. The admin has full access to all of the MiFi See Log In to the MiFi Landing Page http att mifi on page 14 The MiFi Landing Page http att mifi MiFi Main Navigation Bar The navigation bar is at the top right corner of the MiFi OS web UI X m iil CE AT amp T HSUFA Connected Chick Hes lisi Blom 1o ammar ad id fh na porer date unge Tre wil he ssked dor poer sele nurses you caes lind it in dhe teg lett corme s this page F Check Usage Mow Navigation bar links are dynamic based on your current state Guest link Description Wireless Displays the AT amp T wireless number for the MiFi device number Settings Takes you to the guest MiFi Landing Page Settings page See MiFi Landing Page Settings for Guest Users on page 27 Administration Takes you to the guest Home page See Home Menu on page 29 Login Opens a login field to log in to the admin part of the MiFi Landing Page See Log In to the MiFi Landing Page http att mifi on page 14 Landing Page Takes you back to the guest MiFi Landing Page See MiFi Landing Page Guest View on page 24 Help Opens the Help system 21 Admin link Wireless number Settings Administration Logout Landing Page Help Description Displays the AT amp T wireless number for the MiFi device Takes to you the Settings page See MiFi Landing Page Settings for the Admin User on page 28 Takes you to the MiFi Administration section See MiFi
19. articular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules and Industry Canada ICES 003 for EMI compliance Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation 69 WARNING DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF SUCH ACTION MAY VOID THE WARRANTY THE MiFi DEVICE IS FACTORY TUNED NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED CONTACT TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE Notice to Consumers Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment NOTE The Radio Frequency RF emitter installed in your device must not be loca
20. available modes are e 802 119 802 11b 802 119 e 802 11b e Channel The radio channel the device is using This should be usually set to Auto and left unchanged Available selections are Auto and 1 through 11 e Security The type of security the profile is using This applies to both the Secure and the Temporary Hotspot profiles See Setting Security on page 37 e Authentication Locked to Open Access for all profiles e Encryption Encryption for the current profile e Network Key Also known as a Wi Fi Key or Passcode and used to access the network The required format varies by the type of security If the network key is not visible click the Display Key link to the right 34 Choosing a Profile A profile controls how you connect to the MiFi device Each profile has a specific purpose though generally the secure profile is recommended You can choose one of three Wi Fi profiles e Secure Your pre configured profile is set to Secure You can set up an additional profile that also includes the security measures you need to use your device safely e Temporary Hotspot This profile allows you set up a temporary hotspot that allows up to five others in your immediate area to securely go online using your device The temporary hotspot profile has a separate secure temporary wireless network and password so you don t have to change the Secure profile e Open This is a completely unsecure profile that s
21. bel on the bottom of the device Windows only The steps to connect to a Wi Fi network vary depending on your operating system version and whether you use the native application or third party software Windows Click Connect MacOSX Click the MiFi device network name A window prompts you for the network key Wi Fi Key Type the network key found on the sticker on the bottom of the device and click Connect or Join depending on your operating system ISI E The network key Wi Fi Key is case sensitive Be sure to type it in exactly as it is printed 13 Log In to the MiFi Landing Page http att mifi From your computer s Web browser type http att mifi alternatively http 192 168 1 1 without adding www in the address bar and press the Enter or Return key The MiFi Landing Page launches This guest version of the MiFi Landing Page is accessible to anyone who connects to the MiFi device Administration Login Help Wireless Number Hello Guest Settings e at amp t E T oO il a al AT amp T HSUPA Connected Geosearch ACE B BC Carlsbad CA USA X vw Current Forecast PONE Ws San Diego CA AR ray ex ve wee X X ARIA eS L ME tS s CN EA Qu 84 F AR NU Mostly Sunny High 84 F Low Syr Wind 5 MIS Humidity 99 5 Visibility 10 MI Terme GPS Location 0 be O Accuweather NOVATEL WIRELESS VI B Click Login Type the administrative passw
22. connect from the network Log into the MiFi Landing Page Click Disconnect Open a browser and type http att mifi The MiFi Landing Page opens Click Login Type your administrative password into the login field and then click the Login button Click the Disconnect button pe 2 SS How can I find out how many users are connected to my MiFi device Open the Home page The number of connected devices users currently connected to your MiFi device is shown in the Connected Devices widget Depending on your configuration you might need to log in to the admin MiFi Landing Page Where can I find information about Internet connectivity and my Wi Fi setup Loginto the admin MiFi Landing Page Click Settings and then go to Wi Fi gt Settings See Wi Fi Settings on page 41 64 How dol check the model number and firmware versions of my MiFi device Log into the admin MiFi Landing Page Click Settings and then go to System gt Status See System Status on page 52 How can I check the battery level of my MiFi device Open the admin or guest MiFi Landing Page The battery status icon is displayed in the upper right corner of the window Where can I find my IMEI number Log into the admin MiFi Landing Page Click Settings and then go to Internet gt Diagnostics How do I check the available space on the microSDHC card Log into the admin MiFi Landing Page Click Settings and then go to Applications gt Fi
23. connection battery status and SMS notification See LED States on page 6 Battery SIM Compartment The battery and SIM card are placed here Master Reset Button Resets the device to factory default settings See Using the Master Reset Button on page 66 SIM Card Slot The SIM card is inserted here SSID and WiFi Key Label The network name SSID and network key WiFi Key are located on the bottom of the device SSID MIFI2372 XXXX 8 WIFI KEY SOOO OUR To customize the deos Settings httpo atimifi ifs Pmsssvond wimi Power Sources for Your MiFi Device Your device will work from its battery or when plugged into a power source e Battery The battery lasts up to four hours Charge the battery by plugging in the A C charger or optional car charger While the battery is charging the Power Connection LED flashes amber When the battery is fully charged the LED is solid amber and the device is off e ACwall charger or car charger Use the device by plugging it into either an A C charger connected to a wall socket or the optional car charger accessory in a vehicle The MiFi battery charges while it is plugged in LED States Connection LED 7 ON LED Color Status Description No light a Off andthe The device is powered off or otherwise not receiving power Power Button LED is also off Red Blinking Low battery Solid The SIM card is not inserted or the device has an er
24. e Change the Network Key Wi Fi Key Change the Administrative Password Q Open your browser go to http att mifi and then click Login See Log In to the MiFi Landing Page http att mifi on page 14 Enter the administrative password and then click the Login button Click Administration in the upper right corner of the page and then select System gt Password The System Password page opens Password 7 Set Administration Password Current Password 6 64 characters New Password Verify New Password Type your current administrative password into the Current Password field The default administrative password for your device is attmifi exe There are two types of passwords The MiFi administrative password is used to log into the MiFi Landing Page and MiFi Administration section to configure the MiFi device settings This is the one you need for this step The network key also called the Wi Fi key or network security key that you need to connect your MiFi device to your computing device s Select a new administrative password and type it into both New Password fields Click Apply This is the new administrative password you use when you log in to the browser interface Teed 3 Be sure to record the new password You will have to reset the device using the Master Reset button if you lose the administrative password See Using the Master Reset Button on page 66 16 Change the Networ
25. e customizable on the MiFi Landing Page Settings page Wireless Number Hello Admin Settings Administration Logout Help E atat EB T 6 uil AT amp T HSUPA Connected Connected Devices GORA P R LIIS 7 MNCNONXES ELLES GOOG Details Edit Wi Fi Profile Current ulponeoss Inbox Sent Contacts San Diego CA You have 0 unread messages Wi Fi o Connected 419580 o o Connected Qu 84 Mostly Sunn w Not Connected y y a Not Connected High 84 F Low 59 F Not Connected v Wind 5MIS Humidity 9 Visibility 10 MI USB we Not Connected Y GPS Location oQ Accuweather Geosearch iNCEHONXE GREIT m ee 32 895089 117 201741 A tn busk o YOUR USAGE Sorrento Click the link below for a summary of ID Valley your data usage You will be asked for your wireless number you can find it POWERED EY in the top left corner of this page Google Map Data Terms of Use D Check Usage Now Q Laks MiFi 2372 25 Widgets Widgets are little programs that give you information really quickly For example your MiFi device can give you the weather where you are right now or anywhere in the world You can collapse a widget by clicking the bar at the top of the widget The icons in the bar at the top of the widget provide additional functionality This icon provides more information about the widget This icon refreshes the widget content This icon opens the Settings pane You can upda
26. e in other than a normal and customary manner environmental conditions not conforming to Novatel Wireless specification of failure to follow prescribed installation operating and maintenance procedures Il defects errors or nonconformity s in the Product due to modifications alterations additions or changes not made in accordance with Novatel Wireless specifications or authorized by Novatel Wireless IIl normal wear and tear IV damage caused by force of nature or act of any third person V shipping damage VI service or repair of Product by the purchaser without prior written consent from Novatel Wireless VII products designated by Novatel Wireless as beta site test samples experimental developmental reproduction sample incomplete or out of specification Products or VIII returned products if the original identification marks have been removed or altered 74 Glossary 3G Third Generation 3G refers to the third generation of mobile telephony technology 802 11 b g n A set of WLAN communication standards in the 2 4 3 6 and 5 GHz frequency bands Access Point A device that allows wireless communication devices to connect to a wireless network using a standard such as WiFi APN Access Point Name The APN is an alphanumeric string that identifies the particular network service that is being accessed These are used by GPRS and UMTS networks bps bits per second The rate of data flow
27. e is given click the link to go to the more detailed information The following are some common problems and solutions I get a No service is available or a Limited or No Connectivity message Ensure that you are in the coverage area Ensure you have an active rate plan Ensure the SIM card is correctly installed Restarting your computer and your MiFi device can resolve many issues VV Y Y If you are inside a building or near a structure that might block the signal change the position or location of the device For example try moving your MiFi device close to a window The device has no power The LED indicator is off and does not come on when the Power button is pressed Ensure the battery is properly seated in the device Ensurethe battery is fully charged Plug in the A C charger for at least four hours I forgot my password You can reset the device to factory defaults using the master reset button See Using the Master Reset Button on page 66 I cannot connect to my MiFi device Make sure the Wi Fi LED is on If the LEDs are not on check your battery or power cord O Make sure your Windows PC wireless Mac AirPort is turned on Check your computer s Help if you need assistance Open your wireless network connection list e Windows Right click the wireless icon and select View Available Networks e Mac Click the AirPort icon in the menu bar and pull down the list of networks O Selec
28. e network technology and then click Apply Manual Network Selection Check this box if you want to manually select your mobile broadband network 45 Router Configuration The Router Menu has to options that allow you to configure traffic through your MiFi device EE M APPLICATIONS WI FI INTERNET ROUTER SYSTEM Port Filtering Port Forwarding TCP IP Settings The section contains the following information e Port Filtering e Port Forwarding e TCP IP e Router Settings Router Menu Choose Router from the menu bar select one of the following e Port Filtering Create a list of applications that are allowed to access the Internet e Port Forwarding Create a list of applications that are allowed to access your computer from the Internet You might use this if you have an FTP server on your system or play certain online games e TCP IP See your MiFi device IP address and MAC address e Settings Enable DHCP and VPN passthrough 46 Port Filtering Port Filtering allows you to enhance the security of your system by only allowing certain applications to reach the Internet Choose Router gt Port Filtering from the menu bar The Port Filtering page opens Port Filtering B O Enable Port Filtering If enabled only traffic from Allowed Applications can access the Internet Allowed Applications DNS Domain Name Server HTTP HTTPS FTP E mail POP3 E mail IMAP Telnet
29. e to where you purchased the MiFi device Place your MiFi device on a flat surface with the battery door side up non LW pu E lanis 13 ll woes uses umegorri 9097 KAT Hold the MiFi device in both hands with the label end of your MiFi device near the palms of your hands Place each thumb on the triangle shaped traction bars near the corners of the MiFi device battery door Using normal thumb pressure on the traction bars slide the battery door away from you The door should move approximately 0 6 cm 1 4 inch before it clicks and stops moving Remove the door by picking up the edge of the battery door that moved over your fingers Skip this step if your SIM card was pre installed Insert the SIM card into the SIM slot as shown Q Insert the battery lining up the contact points as shown and then replace the door Connect the A C charger to your MiFi device and charge at least four hours before use The power button LED flashes amber while charging and glows solid amber if the device is off Remove the Battery WARNING Never use tools knives keys pens or any type of object to force the door open or to remove the battery Using any of these types of objects could result in puncturing the MiFi battery Place your MiFi device on a flat surface with the battery door side up C 06820 X QUALCOMM 3G CDMA MiFi2372 FC CN N1246 Ns m m oN SE a zc a cea R
30. ee e ee eee ee eeeeeeeees 16 Change the Network Key Wi Fi Key cece cece cece neces RII 17 Accessing MiFi Features ccc ccc cc ccc cece ccc ccc ccccccccsscescssceee 19 MiFi OS and the MiFi Landing Page http att mifl 00 ccc ccc cece eee nent eee eens 20 gu 20 Guest Access and Admin ACCESS cece ccc cece cece nena hens 21 The MiFi Landing Page te NN 21 AUS ON EN tees EG 23 MiFi Landing Page Guest VIEW sa exte ERR E ERRER nerdene ERRAT ES IS 24 MiFi Landing Page Admin View NT 25 0 CUS REE EE RE EE ETET 26 MiFi Landing AN 27 MiFi Landing Page Settings for Guest Users ccc cece cece cece cece ee eeeeeennes 27 MiFi Landing Page Settings for the Admin User ccc cece cece eee cence eeeennes 28 ME ANSI aa 29 MiFi Administration NT 29 HOME MON REE EEE NE IP ROTE 29 MN 30 Applications Menu QOUlONS EE EE 30 Ge COnN oUa 0 REE EEE 32 FN ON Ned 32 EG EE EEE EE NE EEE EE EE 33 Wi Fi Network 646 465 006 0 04005 04 e000 YO RESERVE ncdedas eres nede 33 FUN GN 33 VPN ere 34 NMA NN 39 WER SONOS EEE EE aa bresessh based ERA 41 Mer rn 42 2 EG ENE euseedewamraceetones aa 42 Mei ee ee ee ee ee ee er er 43 internet COMNGCIION s css rasan dE RUNE WERE EP SESS AE ERE ERE EMPIRE EE 43 PP os 43 ne SSN 44 BO 1510 NERE EEE EEE EE ENE 44 Internet Diagnostics EEE Ced ape e qua ed pace dd 44 fa EE 0 PR EE ED RE
31. es with a microSDHC card slot that allows you to bring files with you without having to carry an additional flash drive The microSDHC card is not included with the MiFi device Insert the microSDHC Card J gt Insert the microSDHC card into the microSDHC slot Cou gl Be careful not to touch the contacts Do not force the card into the slot Check the orientation of the card if you have difficulties and be sure it slides easily into the slot Your MIFi device supports microSDHC High Capacity and the original microSD cards up to 32GB For the purposes of this user guide microSDHC is used Enable File Sharing on Your MiFi Device Insert a microSDHC card File sharing is not enabled by default If you establish file sharing on your MiFi device others connected to your MiFi device can access the files on your microSDHC card Oo Open your browser go to http att mifi and then click Login See Log In to the MiFi Landing Page http att mifi on page 14 O Click Administration 58 Choose Applications gt File Sharing from the menu bar The File Sharing page opens File Sharing microSD Card Status microSD Card Available Total Space 1 88 GB Available Space 1 77 GB Configuration O Enable File Sharing Folder Share Name mifi Authentication No Authentication D From here you can enable file sharing and see how much free space you have available on the microSDHC card You ca
32. ftware update file Power Management Your MiFi device can turn itself off when it is not connected to Wi Fi and is also running on battery power The Power Management page allows you to set the timing for when your MiFi device turns itself off O Choose System gt Power Management from the menu bar The Power Management page opens Power Management 72 Battery Power Shutdown After 30 minutes idle time 4 select when you want your MiFi device to turn off when it is not connected to Wi Fi and is also running on battery power and then click Apply The options range from Never to 60 minutes 54 Password The Password page allows you to change the administrative password that gives access to the browser interface Choose System gt Password from the menu bar The Password page opens Password 7 Set Administration Password Current Password 64 characters New Password Verify New Password This page allows you to create a new administrative password D Type your current password in the Current Password box M Enter the new password it must have 4 to 64 characters in the New Password box and again in the Verify New Password box Click Apply System Settings The System Settings page allows you to change when the GPS starts up and also the browser interface localization settings Choose System gt Settings from the menu bar The System Settings page opens System Settings E S
33. g to the current device status 23 MiFi Landing Page Guest View The MiFi Landing Page is the page you see when you first connect to your MiFi device with your browser at http att mifi alternatively http 192 168 1 1 and is where guests can see and interact with widgets See Widgets on page 26 They can drag and drop widgets around the screen and arrange them as they like and each guest s browser stores the widget locations Wireless Number F Hello Guest Settings Administration Login Help ta at amp t A gt il LJ s ull AT amp T HSUPA Connected Geosearch UNCNONXE GREIE Carlsbad CA USA M Current Forecast OMS EN EN ae M E San Diego CA Satellite v A Sa M gt AR S Mostly Sunny High 81 F Low asin Wind 7 MI SW Humidity 27 Visibility 10 MI NI v 3 gv NI eee Map Bata Terms o Use ME i GPS Location LEN Q Fe eee AN A ef VIF I i f V i 24 MiFi Landing Page Admin View The MiFi Landing Page differs depending on whether you are logged in The first page you see when you go to http att mifi alternatively http 192 168 1 1 is a public page for guests To see the admin MiFi Landing Page with the ability to permanently change the settings you must log in See Log In to the MiFi Landing Page http att mifi on page 14 The following graphic shows the admin MiFi Landing Page accessible when you are logged in The widgets ar
34. he name assigned to a WiFi network TCP Transmission Control Protocol A core protocol for transmitting and receiving information over the Internet TCP IP Transmission Control Protocol Internet Protocol The set of communications protocols used for the Internet and other similar networks Ul User Interface The part of a software application or hardware device that a user sees and interacts with UMTS Universal Mobile Telecommunications Service A third generation broadband packet based transmission of text digitized voice video and multimedia at data rates up to 2 Mbps UMTS offers a consistent set of services to mobile users all over the world UMTS is based on the GSM standard Until UMTS is fully implemented users can use multi mode devices that switch to currently available technology USB Universal Serial Bus A connection type for computing device peripherals such as a printer mobile modem etc USB connectors may be used for data transfer or charging USB Port Types Ihe USB ports on computers and hubs have a rectangular Type A socket and peripheral devices have a cable with a Type A plug Peripherals that do not have an attached cable have a square Type B socket on the device and a separate cable with a Type A and Type B plug Ports and connectors are available in different sizes for example standard mini and micro USSD Unstructured Supplementary Service Data A service found in HSPA GSM network
35. he network key Wi Fi Key password passcode for the wireless network Click the link to show the current connection s network key Wi Fi Clients The Wi Fi Clients section of the Wi Fi Status page lists the other computers or computing devices that are currently connected to your MiFi device This is another way you can find the MAC address for a particular device when you are setting up MAC filtering 33 Wi Fi Profiles The Wi Fi Profiles page allows you to configure your secure profile or set up a temporary hotspot Choose Wi Fi gt Profiles from the menu bar The Wi Fi Profiles Set Profile page opens Wi Fi Profiles 7 Set Profile Profile Open E Edit Wi Fi Profile Network name SSID MiFi2372 441F 802 11 Mode 802 11b 802 11g Channel 6 Security None i i Open security is not Authentication Open Access A recommen de Aa is recommen de d that you select and configure the Encryption None secure option Network Key Display Key This page provides the following information e Profile The profile currently being used See Choosing a Profile on page 35 e Network Name SSID Name of the network you are connected to You can change the name to something more descriptive if you want for example if there are several MiFi devices in your area you might put your name in the network name for example Sarahs MiFi e 802 11 Mode The type of wireless networking you are currently using The
36. hould be avoided except during troubleshooting Select the profile from the Profile list and click Apply to apply the setting or Edit Wi Fi Profile to make additional changes to the profile IMPORTANT When you click Apply in some profiles you could change settings that result in re starting the MiFi device Be sure you write down the changed network name and or network key before you click Apply To set up a temporary hotspot D Open your browser go to http att mifi and then click Login See Log In to the MiFi Landing Page http att mifi on page lt gt O Click Administration Choose Wi Fi gt Profiles from the menu bar The Wi Fi Profiles Set Profile page opens Wi Fi Profiles 7 Set Profile MR Ge A nr vts Network name SSID MiFi2372 Secure 802 11 Mode 802 11b 802 11g Channel 6 Security WEP 64 bit Authentication Open Access Encryption 40 64 Bit 10 Hex Digits Network Key Display Key 35 Choose Temporary Hotspot from the Profile list and click Edit Wi Fi Profile Wi Fi Profiles 7 Set Profile Profile Temporary Hotspot r Edit Wi Fi Profile A Me MA RE MEN Network name SSID MiFi2372 441F 802 11 Mode 802 11b 802 11g Channel 6 Security WEP 64 bit Authentication Open Access Encryption 40 64 Bit 10 Hex Digits Network Key Display Key Optional Click the Generate new values link at the bottom Wi Fi Profiles Edit Wi Fi Profile Profile Temporary
37. iance Clause It is forbidden by US law to export license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legislation or in violation of the laws of any other country Trademarks and Service Marks Novatel Wireless is a trademark of Novatel Wireless Inc and the other trademarks logos and service marks collectively the Trademarks used in this user manual are the property of Novatel Wireless or their respective owners Nothing contained in this user manual should be construed as granting by implication estoppel or otherwise a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners e Novatel Wireless and the Novatel Wireless logo are all trademarks of Novatel Wireless Inc e MiFi and the MiFi logo are registered trademarks of Novatel Wireless Inc e AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property All other marks contained herein are the property of their respective owners Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Apple Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries e microSDHC microSD SD Card and the SD
38. ification NDIS is a Windows specification for how communication protocol programs such as TCP IP and network device drivers should communicate with each other Network Mask A number that allows IP networks to be subdivided for security and performance Network Operator The vendor who provides your wireless access Known by different names in different regions some examples are wireless provider network operator and service provider Network Technology Ihe technology on which a particular network operator s system is built such as GSM HSPA CDMA EDGE and EVDO NNTP Network News Transfer Protocol An Internet application protocol for reading and posting Usenet newsgroup articles Port A virtual data connection used by programs to exchange data It is the endpoint in a logical connection The port is specified by the port number Port Forwarding A process that allows remote devices to connect to a specific computer within a private LAN Port Number A 16 bit number used by the TCP and UDP protocols to direct traffic on a TCP IP host Certain port numbers are standard for common applications Protocol A standard that enables connection communication and data transfer between computing endpoints PRL Preferred Roaming List A list that your wireless phone or device uses to determine which networks to connect with when you are roaming Network operator specific Protocol A standard that e
39. ions devices while in control of a vehicle is an offense 71 Electrostatic discharge ESD Electrical and electronic devices are sensitive to electrostatic discharge ESD Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device If the software is not operational after an ESD occurrence then restart your computer 72 Proper Battery Use and Disposal CAUTION Never dispose of batteries in a fire because they might explode WARNING In the event of a battery leak e Do not allow the liquid to come in contact with the skin or the eyes If contact has been made wash the affected area with large amounts of water and seek medical advice e Seek medical advice immediately if a battery has been swallowed Contact your local recycling center for proper battery disposal Guidelines for Safe and Responsible Battery Use Do not disassemble or open crush bend or deform puncture or shred Do not modify or remanufacture attempt to insert foreign object into the battery immerse or expose to water or other liquids or expose to fire explosion or other hazard Only use the battery for the system for which it was specified Only use the battery with a charging system that has been qualified with the system per this standard Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Do not sho
40. is not recommended Internet Diagnostics Internet Settings Internet Menu Choose Internet from the menu bar select one of the following Status View information about the Internet connection traffic counters and TCP IP information Profiles Configure your MiFi device Diagnostics View the device information and the modem status Settings Allow your MiFi device to automatically connect allow guests to establish the Internet connection and determine network technology 42 Internet Status The Internet Status page provides information about the Internet connection Choose Internet gt Status from the menu bar The Internet Status page opens Internet Status Internet Connection Connection Status Connected Connected Time 04 08 51 Network AT amp T Technology HSUPA Roaming Not Roaming 7 TCP IP IP Address Subnet Mask 255 255 255 255 Gateway DNS Internet Connection The Internet Connection section gives you the following information e Connection Status Connection status e Network Network connected to e Technology Network connection technology being used for this connection e Connected Time The duration of the current connection to the network TCP IP The TCP IP section gives you the following information about your MiFi device e IP Address Local IP address that identifies the device on the network e Subnet Mask The subnet mask used on this network e Gateway
41. k Key Wi Fi Key IMPORTANT Record your network key also referred to as the wi fi key network security key or password depending on your operating system The default network key is printed on the back of your MiFi device Cp Open your browser go to http att mifi then click Login See Log In to the MiFi Landing Page http att mifi on page 14 M Enter the administrative password and then click the Login button O Click Administration in the upper right corner of the page and then select Wi Fi gt Profiles The Wi Fi Profiles window opens Wi Fi Profiles Set Profile Profile Comune 3 This Wi Fi profile will not take effect until Apply is clicked Network name SSID MiFi2372 Secure 802 11 Mode 802 11b 802 119 Channel 6 Security WEP 64 bit Authentication Open Access Encryption 40 64 Bit 10 Hex Digits Network Key Display Key OG From the Profile list select Secure and click the Edit Wi Fi Profile button The Edit Wi Fi Profile page opens Wi Fi Profiles 7 Edit Wi Fi Profile Profile Secure Return to Profile List Network name MiFi2372 Secure SSID 802 11 Mode 802 11b 802 11g Channel e PS Security LWPAIWPA Mixed Mode 8 Authentication Open Access Encryption WPA WPA2 Mixed Mode Network Key 12345MyMiFi 8 63 ASCII characters 17 Choose the type of security you want to use from the Security list WEP 64 bit is the least secure but the most compatib
42. keys pens or any type of object to force the door open or to remove the battery Using any of these types of objects could result in puncturing the MiFi device battery Battery disposal Contact your local recycling center for proper battery disposal In the event of a battery leak Do not allow the liquid to come in contact with skin or eyes If contact is made wash the affected area with large amounts of water and seek medical advice 12 Wi Fi Setup To properly set up your MiFi device you need to do both of the following tasks e SetUpaWi Fi Connection e Configure Security IMPORTANT Your MiFi device is pre configured with AT amp T network settings If you need to modify the AT amp T network settings contact AT amp T before attempting to set up your MiFi device Set Up a Wi Fi Connection Your MiFi device is pre configured for AT amp T right out of the box and you can connect to the default network name SSID found on the sticker on the bottom of the device See Connect to your MiFi device on page 13 Connect to your MiFi device Press and hold the power button for two seconds Your MiFi device powers on and starts up When the power LED is flashing and the Wi Fi LED solid the device is ready for you to connect another device such as your computer to it M Use the normal Wi Fi manager on your computer to locate the MiFi device network name SSID and select it L G The network name SSID is printed on the la
43. le Sharing How do I turn off my MiFi device Press and hold the Power button for five 5 seconds until the LEDs turn off What is the default administrative login password gt attmifi How do I access information on the Wi Fi network and Wi Fi clients Login to the admin MiFi Landing Page Click Settings and then go to Wi Fi gt Status See Wi Fi Status on page 33 I am having trouble connecting to my office VPN Log into the admin MiFi Landing Page Click Settings and then go to Router gt Settings Select the VPN Passthrough enable check box and then click Apply 65 Using the Master Reset Button Your MiFi device comes with a master reset button that allows you to return it to its factory default state The master reset button is recessed in a hole on the back of the device You need a paperclip or similar object to push the button Make sure your MiFi device is powered on Locate the master reset button on the back of the device next to the regulatory label p Insert a paper clip into the hole and hold the button down for five 5 seconds until the LED is off Your list of wireless networks now shows the original default network when you first configured your device connect to your MiFi device again and re configure it Your pre configured profile information stays the same but for any custom profiles you have to enter your APN and other information again 66 Technical Suppor
44. le with other systems WPA WPA2 is the most secure Choose the most secure protocol that works with the computers and other computing devices you want to connect to your MiFi device Type the network key you want to use ALJ There are two types of passwords The MiFi administrative password for the MiFi OS that you need to log into the MiFi Landing Page and MiFi Administration section to configure the MiFi device settings This is the one you need for this step he network key also called the Wi Fi key or network security key that you need to connect your MiFi device to your computing device s This is the one you need for this step Click Apply Click Return to Profile List and then click Apply Wait for the device to automatically restart and the blue Wi Fi LED to come on ocoPo oQ On your computer or other computing device access the Wi Fi manager and log in to the MiFi wireless network SSID with the new network name and or new network key i e Wi Fi Key or password IMPORTANT Your wireless connection will be disabled when you click Apply You must reconnect with the new network key you just established 18 Accessing MiFi Features MiFi OS and the MiFi Landing Page http att mifi MiFi Landing Page Settings Wi Fi Configuration Internet Configuration Router Configuration System Configuration MiFi OS and the MiFi Landing Page http att mifi Overview The MiFi OS is part of
45. les Set Profile page 38 MAC Filter MAC Filtering allows you to restrict access to your MiFi device to only those devices with a specific MAC address The MAC address is a unique code specific to a particular piece of hardware such as a network adapter See Finding the MAC Address on page 39 IMPORTANT Do not enable MAC filtering unless you have added your own MAC address to the trusted client list Otherwise you will be unable to access your MiFi device until you use the Master Reset button See Using the Master Reset Button on page 70 Choose Wi Fi MACFilter from the menu bar The MAC Filter page opens MAC Filter Enable MAC Filter Enable MAC Filter If enabled only Trusted Clients can connect to this Access Point 7 Trusted Client List Add Trusted Client MAC Address Example 00 19 D2 4D B5 CE Finding the MAC Address The MAC Address is also known as a hardware or physical address for a device usually a network adapter such as the wireless adapter or Ethernet adapter in your computer It consists of six pairs of numbers and letters The pairs of numbers may be separated by or for example 00 21 9B 1C 64 34 or 00 21 9B 1C 64 34 You can view the MAC address of any device currently connected to your MiFi device in the Wi Fi Clients section of the Wi Fi Status page See Wi Fi Clients on page 33 On a Windows PC click Start gt Run to open a command prompt Then type ipc
46. logo are trademarks of SD 3C LLC The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners FCC ID NBZNRM MIFI2372 ICID 3229A MIFI2372 PN R1 2 112310 Please visit www novatelwireless com for the latest information about your device Contents Gering Stal lOO uos oso 229 ripa E d EO QS UP VOLETE TE RINE PE M PPP PFE M eanES Device Overview Leones up ques Sx hee v deewenenrenedbetsddadheeeetewstecdaiawteedeeauves 2 Package ontelits os berita cex Ey adn he b eod ENE 2 System Requirements EEE EE PERPE RENE LER PES PUPE DES ERE ELE 2 MiFi OS and MiFi Landing Page http att mifi aaaaaaaaaaaaaar rann eee vr veve 2 Using the Device for the First Time 2 0 0 6 ccc ccc ccc eee III 3 COMPONE SN 4 Power Sources for Your MiFi Device sssseseeeeeeee e Ih hn 5 EED SAU SS RET 6 Sons ip TEP 6 WED EED REE SEERE EE SNE 7 Install the SIM Card and REE RE PE 8 Install the SIM Card and Battery ccc ccc cc ccc cece cece e eee eeeeeeeeeeeeees 8 Remove the Bate Vic ooa xr ee mt PEePERE ERE PRIM EPEMEE NE teens 10 SE EK EGNE 0 EE P M 12 VIFF OCCU 0 RENE NE REE 13 Set Up a Wi Fi Connection susexeediueiaqrhesher adhered apa cca s dec cueatdaseeauswans 13 Log In to the MiFi Landing Page http att mifl ccc cece eee nn 14 ENE SECUTI je Te g 16 Change the Administrative PaSSWord ccc cece ec eee eee e e
47. n also decide to protect your files with a password or make them available to everyone connected to your MiFi device Access Shared Files on the microSDHC Card Wirelessly Once you enable file sharing you can access the shared files on your computer See Enable File Sharing on Your MiFi Device on page 58 Windows Q Insert microSDHC card O Connect your computer to your MiFi device using Wi Fi 3 Open My Network Places This might vary depending on your version of Windows The My Network Places window opens Inthe Address bar at the top of the window type the MiFi IP address and the MiFi Share name as shown below 192 168 1 1 mifi In this example your share name is the default name mifi You can set the MiFi Share name username and password on the File Sharing page See Enable File Sharing on Your MiFi Device on page 58 if authentication is enabled you will be prompted for a username and password Use the username and password set on the File Sharing screen You can now browse the folders and files on the microSDHC card inserted in your MiFi device 59 Mac OS X v10 4 and later Insert a microSDHC card Connect your computer to your MiFi device using Wi Fi In the Finder Menu Bar select Go Connect to Server S In the Address field type smb and the MiFi address for example smb 192 168 1 1 mifi if your share name is the default name You can set the MiFi Share name and authentica
48. nables connection communication and data transfer between computing endpoints Proxy A firewall mechanism that replaces the IP address of a host on the internal protected network with its own IP address for all traffic passing through it 78 RAS Remote Access Service A Windows NT 2000 Server feature that allows remote users access to the network from their Windows laptops or desktops via modem Rev A CDMA EV DO Rev A is a leading edge wireless technology with higher data rates and higher system capacity It is a fully backward compatible standard and remains interoperable with deployed EV DO networks and devices around the world The increased data rates on Rev A s physical layer enable richer applications and services For more information visit www cdg org RFB Remote Frame Buffer A protocol for remote access to graphical user interfaces Router A device that directs traffic from one network to another RTP Real time Transport Protocol A packet format for streaming multimedia over the Internet SIM Subscriber Identification Module Found in GSM network technology the SIM is a card containing identification information for the subscriber and their account The SIM card can be moved to different devices SMS Short Message Service A service for sending short messages of up to 160 224 in 5 bit mode characters to mobile devices SMS is also known as text messaging SSID Service Set IDentifier T
49. on your network Select or deselect the check box to enable or disable the DHCP server and then click Apply 49 VPN Passthrough enable VPN Passthrough is required if you want to connect to a Virtual Private Network VPN Typically this is used by companies to connect from other networks to secure private networks such as connecting from home to your office Select or deselect the check box to enable or disable VPN Passthrough and then click Apply 50 System Configuration The System Menu gives you access to settings and features that affect your MiFi device as a whole HOME APPLIGATIONS WI FI INTERNET ROUTER SYSTEM Status Backup Software Update Power Management Password Settings The section contains the following information System Status Backup Software Update Power Management Password System Settings System Menu O o Choose System from the menu bar Select one of the following Status View information about your device Backup Back up your MiFi settings Software Update Update the MiFi widget software Power Management Set power saving modes Password Change the administrative password Settings Change the interface language and change the date and time formats 51 System Status The System Status page provides you with information about your MiFi device Choose System gt Status from the menu bar The System Status page opens Sys
50. onfig all The MAC address is referred to as the Physical Address On a Mac click the Apple 1 Menu gt System Preferences then select Network In the left column Click AirPort then click Advanced The MAC address is the AirPort ID IMPORTANT Make sure you get the MAC address for the wireless network adapter and not the Ethernet adapter 39 Using the MAC Filter The MAC Filter page allows you to enable or disable MAC filtering and to add or delete MAC addresses from the trusted client list IMPORTANT Do not enable MAC filtering unless you have added your own MAC address to the trusted client list Otherwise you will be unable to access your MiFi device until you use the Master Reset button See Using the Master Reset Button on page 70 Choose Wi Fi gt MAC Filter from the menu bar The MAC Filter page opens MAC Filter 7 Enable MAC Filter C Enable MAC Filter If enabled only Trusted Clients can connect to this Access Point Trusted Client List neo Add Trusted Client MAC Address Example 00 19 D2 4D B5 CE o0 Type the MAC address for your computer into the Add Trusted Client MAC Address box and then click Add iT 89 You can copy and paste your computer s MAC address from the Wi Fi Clients section of the Wi Fi Status page See Wi Fi Clients on page 33 e Optionally type the MAC address for another computing device into the Add Trusted Client MAC Address box and then click Add
51. ord attmifi case sensitive into the field in the upper right corner of the window To complete your security set up we recommend that you also change the default password to a unique password See Change the Administrative Password on page 16 Wireless Number amp atat Hello Guest Settings Administration 14 Click the Login button The administrator s version of the MiFi Landing Page opens X NE C o wl GS AT amp T H IFA Connected 7 Data Uiage pie sen EMEN CHECK OD YOUR US did i s pe i 5 00 29pm pear duin ad n rart por Eee Tod ow r pre iare 7 peu cam Vind it in corner Ehin d j Em USB J comen 0D Check Usage Now amp Geatearch D 32 595152 117 201151 4 Austin TX 2 88 F Park Sunny High ges p Livii Te F aire D MI CLM Hamid EE virsibulity Lo MI TRE ETTE Auten TH BO donum ether 15 Configure Security Though your device is pre configured to have security enabled you can change the network key Wi Fi Key to a password you can easily remember and that is hard for others to guess You should also change the administrative password to one you can easily remember and that is hard for others to guess Using security with your wireless network is very important Novatel Wireless recommends that you configure security immediately by changing the following e Change the Administrative Password
52. r of the guest MiFi Landing Page The guest MiFi Landing Page Settings page opens Landing Page Settings C Widget Configuration Widget Columns 3 4 Widget Data Usage Geosearch Messages Weather Connected Devices 7 Localization Date Time Format Temperature Units Measurement Units Numeric Format Decimal Available O amp O amp O midi vw m uw A Fahrenheit n USA n Period B 27 MiFi Landing Page Settings for the Admin User Admin users can modify much more in the Settings section accessible from the admin MiFi Landing Page The MiFi Landing Page Settings page helps you enable or disable widgets and determine which are available to admin users and guest users Enabled means the widget is turned on but not necessarily visible on the MiFi Landing Page Available means that the user can view the widget on the appropriate MiFi Landing Page You can configure how often your widgets connect to the network and which widgets appear on the admin MiFi Landing Page or the guest MiFi Landing Page Landing Page Settings Landing Page Configuration Widget Data Pre fetch Home network only Default Widget data update interval 20 minutes C Widget Configuration Widget Columns 3 Widget Enabled Available Admin Available Guest Data Usage Geosearch Weather amp amp 8 amp amp v M Messages v v M Connected Device
53. rge geographical area to a large number of users see WLAN This service is usually provided through cellular network operator s WWAN connectivity allows a user with a laptop and a WWAN device to surf the Internet check email or connect to a virtual private network VPN from anywhere within the coverage area of the network operator 80
54. roSDHC card e MiFi Landing Page Settings Control which widgets appear on each of the MiFi Landing Pages 30 File Sharing The File Sharing page helps you share the files on an inserted microSDHC card File Sharing 7 microSD Card Status microSD Card Available Total Space Available Space 7 Configuration C Enable File Sharing Folder Share Name If this folder does not exist it will be created Authentication 1 88 GB 1 77 GB mifi No Authentication Click Apply to save your changes Aon From this page you can enable file sharing and see how much free space you have available on the microSDHC card You can also decide to protect your files with a password or make them available to everyone connected to your MiFi device For additional information on how to use file sharing on your MiFi device see Sharing Files on page 57 MiFi Landing Page Settings See MiFi Landing Page Settings on page 27 31 Wi Fi Configuration The Wi Fi menu allows you to work with profiles set up a temporary hotspot set MAC filters and view status information for the Wi Fi network EET M APPLICATIONS WI FI INTERNET ROUTER SYSTEM p Status Profiles MAC Filter Settings This section contains the following information e Wi Fi Status e Wi Fi Profiles e MAC Filter e Wi Fi Settings Wi Fi Menu Options Choose Wi Fi from the menu bar select one of the following e Status View p
55. rofile information and see who is connected to the device You can also retrieve your network key from this page e Profiles View or change settings for your Secure profile or to set up a Temporary Hotspot e MAC Filter Allow only certain devices to connect to your MiFi device e Settings Enable or disable broadcasting the network name 32 Wi Fi Status The Wi Fi Status page provides you with information about your wireless network Choose Wi Fi gt Status from the menu bar The Wi Fi Status page opens Wi Fi Status 7 Wi Fi Network Current Profile Open Channel 6 Network name SSID MiFi2372 802 11 Mode 802 11b 802 11g Clients Allowed 5 Security None Clients Connected 2 Encryption None Network Key Display Key Wi Fi Clients IP Address IP Type Hostname MAC Address Date Time DHCP DHCP Wi Fi Network The Wi Fi Network section of the Wi Fi Status page provides the following information e Current Profile Profile that is currently in use e Network Name SSID Name of the network SSID that you are connected to e Clients Allowed Maximum number of clients that are allowed to connect to the device e Clients Connected Number of clients that are currently connected to the device e Channel Channel that is being used e 802 11 Mode Current wireless mode e Security Security type for the current profile e Encryption Encryption for the current profile e Network Key T
56. ror See Common Problems and Solutions on page 67 Amber Blinking The battery is charging Solid The battery is fully charged Green Blinking A GPRS or EDGE network is available but not connected Solid Connected to a network using GPRS or EDGE service Blue Blinking A UMTS network is available but not connected Solid Connected to a network using UMTS service Violet Blinking An HSPA network is available but not connected Solid Connected to a network using HSPA service Cyan Blinking A new or unread SMS message is waiting to be read Wi Fi LED n e LED Color Status Description No light NI Off Wi Fi is off or disabled Blue HE Blinking On with users connected Solid On with no users connected Install the SIM Card and Battery Install the SIM Card and Battery Insert the SIM card and then insert and charge the battery If your SIM card was pre installed skip step 7 IMPORTANT The battery must be fully charged for a minimum of four hours before using your MiFi device for the first time After the initial use and set up you may use the device with the battery or the A C charger The battery door cover on your MiFi device slides open and closed No tools are required to remove or install the battery or battery door Using any type of tool could result in damage to the device and to the battery If excessive force appears necessary to move the door or remove the battery please return the MiFi devic
57. rt circuit a battery or allow metallic or conductive object to contact the battery terminals Replace the battery only with another battery that has been qualified with the system per this standard Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Promptly dispose of used batteries in accordance with local regulations Battery usage by children should be supervised Avoid dropping the device or battery If the device or the battery is dropped especially on a hard surface and the user suspects damage take it to a service center for inspection Improper battery use may result in a fire explosion or other hazard 73 Limited Warranty and Liability Novatel Wireless Inc warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement at Novatel Wireless option of defective or non conforming materials parts or components The foregoing warranties do not extend to I non conformities defects or errors in the Products due to accident abuse misuse or negligent use of the Products or us
58. s Click Modem Status to view information about the status of the modem 44 Internet Settings The Internet Settings page allows your MiFi device to automatically connect allow guests to establish the Internet connection and determine network technology Choose Internet gt Settings from the menu bar The Internet Settings page opens Internet Settings Connection Options M Auto connect enable C Allow Guest users to establish the Internet connection 7 Network Options A These settings can not be changed while the internet connection is active Roaming Home network only Network Technology Automatic Manual Network Selection Connection Options By default your MiFi device will automatically connect to the broadband network when a computer or computing device starts a Wi Fi connection to the MiFi device You can also add a Connect Disconnect button to the guest MiFi Landing Page by selecting Allow Guest users to establish the Internet connection Network Options You can control your MiFi device s ability to connect to other carriers networks using the Roaming feature Network Technology The Network Technology setting determines how your MiFi device accesses the network e Automatic It scans for 3G signals first and then looks for GPRS EDGE signals if it cannot locate 3G e GPRS EDGE Only It only looks for GPRS or EDGE signals e 3G Only It only looks for 3G signals Select th
59. s Click Apply to save your changes 28 MiFi Administration MiFi Administration Menu Bar The MiFi Administration Bar is available on the Setting Page when you are logged in as the Admin User to help you navigate and includes Home Applications Wi Fi Internet Router and System options Except for the Home menu item each menu bar item has a submenu with several additional items available m HOME APPLICATIONS WI FI INTERNET ROUTER SYSTEM Home Menu The Home menu item returns you to the Home page The Home page is a basic Internet Connection and Wi Fi status page This page looks the same for both guest users and admin users This is the only page guests can access when they click Administration amp atat ma all AT amp T HSUPA Connected Home Internet Connection IP Address Subnet Mask LL RLE ELLE Connected Time 00 06 20 Wi Fi Profile Open IP Address 192 168 1 1 Network name SSID MiFi2372 Subnet Mask 255 255 259 0 Security None Clients 2 5 29 Applications The Applications Menu allows you to manage Application settings p HOME APPLICATIONS WI FI INTERNET ROUTER oTSTEM m File Sharing Landing Fage Settings This section contains the following information e File Sharing e MiFi Landing Page Settings Applications Menu Options Q Choose Applications from the menu bar select one of the following e File Sharing Make it possible to share the files on the inserted mic
60. s of the device hosting the application in the IP Address of Wi Fi Client field Click Apply IMPORTANT Portforwarding creates a security risk and should be disabled when not required 48 TCP IP The TCP IP page allows you to view the IP address and the MAC address for your MiFi device Choose Router gt TCP IP from the menu bar The TCP IP page opens TCP IP 7 TCP IP IP Address 192 168 1 1 Subnet Mask 255 255 255 0 MAC Address 00 26 E8 BC 44 1F DHCP Address Range 192 168 1 2 192 168 1 10 amp co This page gives you the following status information about your device e IP Address The address that identifies the MiFi device on the network e Subnet Mask The standard address for the MiFi device subnet e MAC Address The physical address or hardware address of your MiFi device e DHCP Address Range The range of IP addresses assigned by the MiFi DHCP server Router Settings The Router Settings page allows you to enable DHCP and allow VPN passthrough Choose Router gt Settings from the menu bar The Router Settings page opens Router Settings Router M DHCP Server enable V VPN Passthrough enable amp ED DHCP Server enable The DHCP Server allows the device to automatically assign a local IP address to a new device joining your network such as a wireless printer or another computer Without the DHCP Server enabled you have to assign static IP addresses to all devices
61. s that allows the user to retrieve information or implement certain types of call services VPN Virtual Private Network A secure private network that runs over the public Internet Commonly used to connect to an office network from elsewhere VPN Passthrough A feature that allows a client to connect to a VPN server WAN Wide Area Network A public network that extends beyond architectural geographical or political boundaries unlike a LAN which is usually a private network located within a room building or other limited area 79 WCDMA Wideband Code Division Multiple Access A 3G mobile wireless technology that promises much higher data speeds to mobile and portable wireless devices Another name for UMTS WEP Wired Equivalent Privacy An IEEE standard security protocol for 802 11 networks Superseded by WPA and WPA2 Wi Fi R Wireless Fidelity Any system that uses the 802 11 wireless standard developed and released in 1997 by the IEEE WiFi Client A wireless device that connects to the Internet via WiFi WLAN Wireless Local Area Network A typically low power network that transmits a wireless signal over a span of a few hundred feet and usually only to stationary devices Wi Fi is the most common WLAN WPA WPA2 WiFi Protected Access A security protocol for wireless 802 11 networks from the WiFi Alliance WWAN Wireless Wide Area Network Wireless network technologies deployed over a la
62. settings IMPORTANT Your Internet and Wi Fi connections will be lost and you will have to reconnect In addition you will have to re configure any custom profiles Backup You can download a copy of the configuration config file to your computer Config File 7 Config File Download Use this feature to store a copy of the config file on your computer Download File 7 Config File Upload You can only upload a config file which has been downloaded from this device File Choose File no file selected Upload File d Config File Download This backs up all of your MiFi settings This is useful if you make changes to your MiFi settings and later want to revert back to your previous settings Click Download File to download the config file to your computer Config File Upload The config file can only be used with the MiFi device from which it was downloaded Click Upload File to upload a previously downloaded config file from your computer to your MiFi device 53 Software Update The Software Update page allows you to upload a package or bundle file to update your widget software Choose System gt Software Update from the menu bar The Software Update page opens Software Update 7 File Selection Select a package or bundle file and hit the Apply button to perform the software update Select a software update file Choose File no file selected Click Choose File to upload a so
63. t Customer Service For Customer Service while in the U S or Canada call 800 331 0500 When calling enter the wireless number of your MiFi 2372 device found in the top left corner of the MiFi Landing Page See The MiFi Landing Page on page 21 Entering the wireless number of the device will route your call to specialty customer care teams trained to assist with the MiFi 2372 devices More information For more information visit att com devicesupport For education content visit att com tutorials 67 Product Specifications and Regulatory Information Regulatory Safety Hazards Proper Battery Use and Disposal Limited Warranty and Liability Regulatory CE Marking This device has been tested to and conforms to the essential regulatory requirements of the European Union R amp TTE directive 1999 5 EC and has attained CE Marking C 0682 Federal Communications Commission Notice FCC United States This equipment has been tested to and found to be within the acceptable limits for a Class B digital device pursuant to part 15 of the FCC Rules and Industry Canada ICES 003 These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any p
64. t the MiFi network name Windows Click Connect Mac Connects automatically after you select the network name When your computer is connected to your MiFi device the Wi Fi LED begins to blink 63 My network does not appear in the wireless network list Verify the MiFi LEDs are on and are not showing an error condition See LED States on page 6 Refresh your network list e Windows Click Refresh Network List on the left side of the Wireless Network Connection screen If that does not work you can try the following Open Network Connections Right click Wireless Network Connection and select Properties Click the Wireless Networks tab Delete any unused wireless connections from the Preferred Networks list and click OK Restart your computer ee ce por n e Mac Click the AirPort icon in the menu bar and select Turn AirPort Off Then click it again and select Turn AirPort On I can connect to my MiFi device but I cannot connect to the Internet Check the user name password and access point name APN in your connection profile If any of these are wrong you can not connect to the network I see the network name but I cannot connect to my MiFi device Check that you are connecting to your MiFi device If another MiFi device is in the area you might inadvertently be trying to connect to the wrong MiFi device If your MiFi device has a Wi Fi password check that you entered the correct password How dol dis
65. te the settings for the widget Guest users might not see this icon and if so do not have access to the Settings pane This icon closes the widget and removes it from the MiFi Landing Page You can re add widgets from the MiFi Landing Page Settings page While some widgets work with the device itself and store information on the device most widgets work best when you have an active Internet connection The following MiFi Landing Page displays three widgets e Data Usage allows you to see a current summary of your data usage e Connected Devices displays the number of devices connected to your MiFi device and allows you to edit the Wi Fi profile e Messages displays the unread SMS messages in your inbox and allows you to see your messages sent and your list of contacts Wines Hite Hat Bete Teke Samira LE LII NE Lisp Hep r amp atat Xs 7o ll Gap AT amp T HSUFA Connected 2 Gata Li age EG Cannetted Cheviteks Dlndsa E30 Wi Fi Porch YOUR USAGE Wi Fi Ag conecte T Agi Connected ibi ig M Dorri Click Hep hini Eselow bor summary od prerdabk tJ Tre wil he ssked dor Fie Fis relies r ps ca Tind it im ihe Beam deli corner zl fhins page USB Uu Connected F Check Usage Mow 26 MiFi Landing Page Settings You can customize your MiFi Landing Page MiFi Landing Page Settings for Guest Users Guest users can modify the MiFi Landing Page widgets Click Settings in the upper right corne
66. ted or operated in conjunction with any other antenna or transmitter unless specifically authorized by Novatel Wireless Technologies MODIFICATIONS The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by your network operator may void your authority to operate the equipment FCC Equipment Authorization ID NBZNRM MIFI2372 To comply with FCC RF exposure requirements the MiFi 2372 device should not be used in configurations that cannot maintain at least 13 mm 0 47 inches or 1 2 inch from a user To maintain a distance of 12 mm 0 51 inches or 1 2 inch from a user this device shall not be used while in your pocket When using the USB cable please ensure that the MiFi device is not placed on your lap hand or close to a user or bystanders to satisfy RF exposure requirements Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Novatel Wireless NOVATEL WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY NOVATEL WIRELESS PRODUCT EVEN IF NOVATEL WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR TH
67. tem Status 7 System Information Manufacturer Novatel Wireless Model MiFi 2372 Serial No Access Point Firmware Version Router Firmware Version Modem Firmware Version Kernel Version SDK Version Web UI version UA Version Restart Reboot Reset to Factory Defaults System Information System Information includes the following Manufacturer Novatel Wireless Model Number MiFi 2372 Serial Number The serial number of your MiFi device Access Point Firmware Version The version of the firmware used to control the MiFi s hotspot function Router Firmware Version The version of the firmware used to control the MiFi s router function Modem Firmware Version The version of the firmware used to control the MiFi s modem function Kernel Version The version of the MiFi device operating system source code SDK Version The version of the software development kit used to develop for the MiFi device Web User Interface Version The version of the MiFi Settings Web UI User Agent Version The version of the background software 52 Restart Reboot You can restart your MiFi device from this page Click Restart Reboot to reset your MiFi device as if you turned the power off and then on again IMPORTANT Your Internet and Wi Fi connections will be lost and you will have to reconnect Reset to Factory Defaults Click Reset to Factory Defaults to set all settings back to factory
68. tion username and password on the File Sharing screen See Enable File Sharing on Your MiFi Device on page 58 Click Connect o MacOSX v10 4 only An authentication window opens If you set authentication password on the File Sharing screen type the username and password in the window If you did not set authentication click OK to access the MiFi Share Cees If no password is set but you are prompted for a name use the name guest Mac OS X v10 5 and later If you set authentication username and password on the File Sharing screen type the username and password when prompted If you did not set authentication a Finder window opens You can now browse the folders and files on the microSDHC card inserted in your MiFi device 60 Troubleshooting Overview Common Problems and Solutions Using the Master Reset Button Overview When properly set up your MiFi device is a highly reliable product Potential Solution Ensure that you are in the coverage area Ensure you have an active rate plan Ensure the SIM card is correctly installed Restarting your computer and your MiFi device can resolve many issues Ensure the battery is fully charged IMPORTANT Before contacting support be sure to restart your computer and restart your device 62 Common Problems and Solutions Before you read on all of the steps mentioned here are given in more detailed form elsewhere in the user guide When a referenc
69. way A network point that acts as an entrance to another network that uses a different protocol GPRS General Packet Radio Services A system used by GSM mobile phones for transmitting IP packets It also provides support for WCDMA based 3G networks GSM Global System for Mobile communication A digital mobile telephony system widely used in Europe and other parts of the world GSM was first launched in 1991 and is the most widely used of the three digital wireless telephony technologies TDMA GSM and CDMA GSM uses a variation of TDMA 76 Q GPS Global Positioning System A radio based navigation system that allows users to determine their location The device uses satellite data to calculate its position Commonly used in mapping and navigation systems Host Name The unique name by which a network attached device is known on a network Hotspot A WiFi 802 11 access point or the area covered by an access point Used for connecting Q to the Internet O Hot Swappable The ability to safely remove and replace a component for example a memory card or USB device from a device or computer while it is powered on HSDPA High Speed Downlink Packet Access HSDPA is an enhanced version of WCDMA that supports broadband connections with download speeds up to 7 2 Mbps This enhanced 3G technology enables the download of high bandwidth multimedia files high resolution graphics and other complex files and
70. work Operator Kbps Kilobits per second The rate of data flow LAN Local Area Network A type of network that lets a group of computers all in close proximity such as inside an office building communicate with one another It does not use common carrier circuits though it can have gateways or bridges to other public or private networks 77 LTE Long Term Evolution A set of enhancements to UMTS that will provide high throughput low latency plug and play and seamless connection to existing networks such as GSM cdmaOne etc LTE is one of the new emerging network technologies often referred to as 4G MAC Address Media Access Control A number that uniquely identifies each network hardware device MAC addresses are 12 digit hexadecimal numbers MEID Mobile Equipment IDentifier A globally unique number for a physical piece of mobile station equipment Mbps Megabits per second microSD microSDHC A small removable flash memory card available in various storage sizes Some products have a slot that allows them to utilize this external memory MSID Mobile Station IDentifier A number for a mobile phone that identifies that phone to the network These numbers are carrier specific MSL Master Subsidy Lock A numeric code for accessing certain phone settings NAI Network Access Identifier A standard way of identifying users who request access to a network NDIS Network Driver Interface Spec
71. ystem GPS Startup Never e 7 Localization Language English B Date Time Format mm dd yyyy B 12 hr B Temperature Units i Fahrenheit Measurement Units USA HT 55 GPS Startup You can determine when GPS service starts To turn on the GPS select an option from the drop down list and GPS automatically turns itself on accordingly Turning on the GPS can affect battery life Never The GPS does not turn on On power up The GPS turns on whenever the MiFi is on This uses the most battery life On Wi Fi client connection The GPS turns on whenever a computer or other computing device connects to the MiFi device Wi Fi network On client connection to MiFi Ul The GPS turns on whenever a computer or other computing device connects to the MiFi Landing Page Localization This section allows you to set the language date and time format temperature and measurement units 0 2 S Select the language you want to use from the list Select the Date Time format you want to use from the list You can choose between 24 and 12 hour time display and European dd mm yyyy and U S mm dd yyyy date formats Select the Temperature units you want to use from the list Select the Measurement units you want to use from the list Click Apply 56 Sharing Files Using a microSDHC Card With Your MiFi Device Using a microSDHC Card With Your MiFi Device Your MiFi device com

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