BackupAgent Online Backup Client for Windows 3.11 User Manual
Contents
1. Figure 44 Online Backup Client about O BackupAgent BV 2007 Page 37 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 8 Microsoft SQL Server 2000 2005 8 1 Introduction By default the Online Backup Client does not show the MS SQL Server in the Data tree view panel Backup of MS SQL Server can be activated by selecting Activate SQL Server Backup in the SQL Server tab in the Options menu The Online Backup Client supports backup and restore of SQL Server 2000 and SQL Server 2005 The location of the SQL Server the Online Backup Client should connect to can be set in the options panel By default this location is 127 0 0 1 which is the local machine for SQL Server 2000 and MACHINENAMEN INSTANCENAME for SQL Server 2005 The Online Backup Client can connect to the Backup Server using Integrated Security or by a user provided username password combination E Online Backup Client Backup Restore RT MliAcdtivate SQL Server Backup Options Connection Settings only local machine SQL server location O1 WWINDOWSS5BS BACKUPAGENT Support About Y Use Integrated Security Database user Database password testuser99 3 GB Status Online Usage 163 94 MB 5 Apply Unde Figure 45 SQL Server tab 8 2 Backup In order to create a backup of an MS SQL database the database resource must be checked in the2. for the Online Backup Client for Linux and Mac OS X Hardware requirements gt PC with 300 megahertz MHz or higher processor clock speed recommended gt 128 MB memory 25 MB of disk space Internet connection e g ADSL SDSL BackupAgent BV 2007 Page 7 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 6 Setup 6 1 Setup Wizard The setup has a size of 2 Megabytes After executing the setup you can choose your own language Currently English Dutch French German Spanish and Italian are supported Select Setup Language Select the language to use during the installation Figure 1 Choose language 15 Setup Online Backup Client EIER Welcome to the Online Backup Client Setup Wizard This will install Online Backup Client on your computer tis recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup BackupAgent E Cancel Figure 2 Setup Online Backup Client Afterwards you will have to gt Accept the license agreement Choose the installation directory Choose to have a short cut on your desktop or not If the Net framework 1 1 is not yet installed on your computer the setup will download and install the framework first This can take a few minutes 23 MB BackupAgent BV 2007 Page 8 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a fe File Download
3. Download Setup now dowricadnog ad bonal hes to pos compr sr Fiber Gotmethe cee 1 of 1 Speed 2400 KB s chai Receiving Elspred Time 0 00 06 Remaining Time 0 00 03 Cument File 14 401 KB ol 23 657 KB 60 OE 001 Oveesd Progress 14 401 KB ol 23 697 KB 50 Figure 3 Installing the Net Framework 1 1 The Online Backup Client is successfully installed on your computer 5 Setup Online Backup Client Completing the Online Backup Client Setup Wizard Setup has finished installing Online Backup Client on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup Start Online Backup Client after installation EY BackupAgent Figure 4 Finishing setup BackupAgent BV 2007 Page 9 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a 6 2 Registration Wizard When the Online Backup Client is started for the first time it will start with the Registration Wizard The Registration Wizard guides you to fill in the account information and encryption key With the encryption key your data will be encrypted and decrypted Online Backup Client Thank you for using Online Backup Client Get started right now with the Registration Wizard This wizard will e Setup your account information e Setup your encryption key Click on Next to continue or Cancel to close this Registration wizard Figure 5 Registration wizard
4. Folders i versions eo My Computers Sj Calendar Elly BACKUPAG 5BBSXO Ad Contacts E M5 Exchange Folder levy 3 Deleted Items By Mailbox Store BACK gt Drafts 29 Bugs Bunny a Elmer Fudd 3 Er Inbox H BA VPCO020 LA Junk E mail Figure 59 Version overview You will prompted to either overwrite or create a copy of the items BackupAgent BV 2007 Page 53 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a Version Latest version Older versions Before date Thursday August Specific version Version 1 Modified 10 23 2007 9 35 13 PM Location Original location owerwirte item Create copy of item i Cancel Figure 60 Select Restore location Choosing to copy the items will result in an additional folder with a Copy of prefix i e Copy of Inbox in the user s mailbox The Online Backup Client will now restore the mailbox or a mailbox sub item gt Details No active Backup Restore process Restoring File Journal File progress 0 Files Restored 4 Files Skipped Bytes Restored MB 0 Bytes Skipped MB Bytes Received MB Avg downl speed 0 0 Kbs Compression Remaining time Size downloaded Elapsed time 00 00 02 I Shutdown computer when completed Cancel Figure 61 Progress during restore Caution Overwriting the items may cause data loss It is strongly recommended to use this o
5. You need to fill in the username and password that you created or obtained from your Online Backup Provider Online Backup Client Account information Online Backup Client provides an account with a username and password Username YourUserName Password Forgot your password Computer GRAFISCHEPC uy If you do not have an username and password contact Online Backup Client Figure 6 User account Note This screen also displays the computer name which will be registered at the Backup Server to store all files BackupAgent BV 2007 Page 10 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Note If you don t remember your password you can click on the link below the password text field A reminder will then be sent to your registered email address If there is a problem with the username and password the Online Backup Client will show a prompt that signing in is not possible Several causes can apply to this The username and or password does not exist or is incorrect The time on the client machine differs very much from the real time more than 24 hours The Online Backup Client cannot access the online services while port 443 SSL is blocked by an anti virus or firewall on the network The next wizard page will ask you to set an encryption key The purpose of this key is to encrypt all files before transferring them to the Backup Server and decrypt the files from the Backup Server when
6. Exchange Features Exchange Advanced Simple display name Hide from Exchange address lists Downgrade high priority mail bound for 400 ge ee IPN rs g ea ee Ree Lee Le i 6 Make sure the Hide from Exchange address list checkbox is unchecked 7 Click OK and close the application 8 Re start the Online Backup Client To change the security settings for local administrator 1 Start the MS Exchange System Manager 2 Browse to the mailstore node in the tree E Exchange System Manager e File Action View Window Help am i X E aB ew 3 First Organization Exchange Mailbox Store BACKUPAG H A Global Settings H A Recipients FE Og Servers Logans E BACKUPAG SBBSXO L Mailboxes 18 Queues L Full Text Indexing al El First Ea obey Hey areas Ta Hi Protocols Hj Connectors 3 Right click on the node and choose properties 4 Inthe Properties dialog click on the Security tab BackupAgent BV 2007 Page 49 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Mailbox Store BACKUPAG 5BB8X0 Properties General Database Limits Full Text Indexing Details Policies Security Group or user names Administrator BAQASAdministrator fi ANONYMOUS LOGON f BACKUPAG SBB amp XO BAGA BACKUPAG SBBSX0 8 Domain Admins BAQA Domain Admins r Enterprise Admins BAQA Enterprise Admins pr gi Add Remove Permissions for Administrator Allow Dery Full control O Read O
7. Tip Enable this option only when requested by the support department of your Online Backup Provider gt You can set the type of Encryption of the data that will be backed up AES 128 bits or 256 bits encryption You can select the folder where temporary files are stored before they are transferred to the Backup Server Note Make sure there is enough disk space available to store the largest file to upload BackupAgent BV 2007 Page 32 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Note Make sure that this is an empty folder because this folder is cleared after the backup Windows Service Current Service Status Shows if the Online Backup Service is running This service performs backups when the client is not running Connection Timeout factor This is a service based timeout interval that can be set depending on the speed and reliability of the internet connection It is a multiplier of the default timeout interval of 10 seconds Bandwidth usage This allows you to adjust the upload speed in percentage of the available bandwidth between the Online Backup Client and the Backup Server 7 4 4 Exchange Server This tab is not always available and dependent of the client license you have Please see later in this manual for more information about how to backup Microsoft Exchange 7 4 5 SQL Server This tab is not always available and dependent of the client license you have Please see later in this m
8. Write O Execute O Delete O Read permissions Oo For special permissions or for advanced settings click Advanced 5 On the Security tab click on the Advanced button 6 Inthe permission entries list select the local and or domain administrator and click Edit S ee BackupAgent BV 2007 Object This permission i inherited from the parent object Name Administrator BAG 4Administrator Change Apply onto This object and subcontainers 7 Permissions Allor Deny Add remove self Read properties Write properties Delete tree List object Open mail send queue Administer information store Create named properties in the informati View information store status OOOOOOOOO Receive As Send As Ty OBOOOOOOOO0O hl r Apply these permiesione to objects andar Elear All containers within this container only OK Cancel Apply Help Permission Entry for Mailbox Store BACKUPAG SBB3X0 EA Cancel In the Permission Entry dialog browse through the list of permissions Check the receive as checkbox permission in the allow column Check the send as checkbox permission in the allow column 0 Click Ok and close the application Page 50 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Permission entries Deny ar VE spe ne Parent Teen This eye e EE Now the type of permission for Send As and Receive As is s
9. You can able or disable the sending of backup and restore reports by email gt You can select to show hidden files in the data explorer in the Backup view when selecting data to backup hidden files are standard not included in a data selection gt You can change the language of the application can be changed Account information You can change your password for you backup account Note It might not be possible to change your password in the Online Backup client since your Online Backup Provider can disable this option Note It is not possible to change the username or encryption key 7 4 2 Backup and Restore In the Backup and Restore tab you can set options that are specific for backing up and restoring with the Online Backup Client la Ontine Backup Client Browse For Folder a Navigation D Home Please select a folder Backup General Backup nd Restore ij Adva Desktop E d My Documents Restore ersioning E Y My Computer El 4 my Network Places I schema s Reports and Logs Online backup client can maintain mult Ope versions E Support Restoring Please choose the folder which Onling Make New Folder j Browse to select the folder C Online Backup Client Restored About YourUserName 1 GB Status Online Usage 858 16 MB 85 Apply Figure 36 Default restore directory Versioning In this view the maximum number of versi
10. data rrannnnnnnnnnnnnnrnnnrrnnrnnnnrrnnnnerrrnnnnerrnnnnnerrennnnsnnen 25 7 3 3 Restore older versions Of data cccoococconccconcnnoccononnoocncononcnnconnnnancnnnnnanennnos 26 1 34 IMPOR 166 backup enn 27 7 3 5 Deleting data from Backup Server cooonccccoccocccccncccocononocnnononnnnonnnnonncnnonronnnananonos 28 7 3 6 Restore PFOCESS cccceeccceecccesceceeeeceuceceuceceucecsueecsueessuessaneesaeessaeeesaeeseeeeseeeesees 29 TF NOUNS lt A o Pe E ees eauned 30 NNN 30 14 2 BACKUP ANG Restore peer 31 Es ANG VOC CU AAA EE EEE NE EE 32 BackupAgent BV 2007 Page 2 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 7 4 4 Exchange Server cccccccccccescecceececcessecceneeeceueeecsueessaueessueeessaeeeseeesseasessensensags 33 ESAS e o A 33 Fo REDONS TIN 33 RON 33 TE SEE OL REE EEE EEE EEE ER 34 7 5 3 Cleaning Reports and LOGS coocccccocncccccnnccononccnncononannncnnnnnnnnnnnnnnnnnonarnnnnananenos 36 FO UPPOO E EE EE 36 TEN oe EE E O A 37 8 Microsoft SQL Server 2000 2005 LL mesmmsressriimmesemidommnneeej demieidseenkmsjndsane dn 38 orale al 0 Uso EEE o EE EE 38 PP ea 38 8 2 1 Backup requirements ciao 39 8 2 2 Further notes on backup procedures ooccoccccoccccoccccoccccnccnnncnnnncnnoncnnoncnnoncncnnnnnonos 39 JA EE OE oe EEE NE 39 8 3 1 Restore requirements rrrnnnnnnnnnrnnnnvnnnnrnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnsnnnennnnrnnnnrnnnnennnee 41 8 3 2 Fur
11. new version is available Backups Last run backup Date Skakus E Zondag taak 11 28 2007 3 59 16 PM Successfully completed Ed BackupTaaki 11 20 2007 6 00 06 PM Successfully completed 2d Administratie Backup 10 25 2007 11 50 02 AM Successfully completed Mext backup Default Task 11292007 4 05 PM Figure 20 Status of the last and next backup 7 2 Backup You can backup data by clicking on Backup in the Navigation panel Bl Online Backup Client Navigation gt Home ne Backup LI Summary of Administratie Backup ee Description Al mijn doc bestanden Created date 8 17 2007 3 18 PM AS A Persoonlijke instellingen Options CABackupTaakt Frequency Monthly Copefault Task Last start date 11 28 2007 4 21 PM Next start date 12 2 2007 9 00 4M Support About Number of files 1142 Total size 13 39 MB Selected resources Resource Type C Documents and Settings mark My Documents Folder Account Information YourUserName 1 GB Status Online Start task Edit Task Delete task Usage 947 43 MB 94 Figure 21 Backup 7 2 1 Create or change backup task To create or change a backup task Click on New Task to create a new backup task Select the task in the tree view and open it The Task Properties will open and you can configure o General options backup type o Data BackupAgent BV 2007 Page 19 of 58 BackupAgent Online Backup Client f
12. problems Wizards Registration Wizard Bj Restore Wizard Backups Last run backup Date Status Zondag taak 11 28 2007 3 59 16 PM Successfully completed O BackupTaakt 11 20 2007 6 00 06 PM Successfully completed Administratie Backup 10 25 2007 11 50 02 AM Successfully completed Next backup Default Task 11 29 2007 4 05 PM Figure 19 Online Backup Client main interface Navigation panel DER The Navigation panel is the main navigation through the Online Backup Client The options Home gt Backup gt Restore Reports and Logs Options Support gt About Account Information Start View Select local data for a backup Select remote data for a restore View information on executed backups Configure backup tasks View contact information for support Additional information about the Online Backup Client Shows account details account name storage space status and usage of storage space Main Panel The main panel is the working space of the Online Backup Client Depending on what you want to do this panel will show the necessary views BackupAgent BV 2007 Page 18 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a 7 1 Home When you start the Online Backup Client it will show the Online Backup Client Home view This view shows the status of the last and the next backup task It also offers a link to download and update the software if a
13. selection window of the Online Backup Client When a connection to the SQL Server can be established the MS SQL Server icon will be visible in the folder pane of the Data tab in the backup task Databases that can be backed up will be listed in the folder pane of the Data tab in the backup task Selected databases will be added to the backup task and will be backed up as a regular file without any further user action required BackupAgent BV 2007 Page 38 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual L General S Data a Schedule SP Filter 1d BackupAgentServices id master ES model y msdb E tempdb OK Cancel Apply Figure 46 Select SQL database for backup 8 2 1 Backup requirements gt A connection to the SQL Server is created using Integrated Security or by a user provided username password combination In any case the Online Backup Client must be provided with sufficient rights to perform the SQL backup procedures User permissions for MS SQL are described here http www microsoft com technet prodtechnol sql 2000 maintain sqlbackuprest mspx In order to create a backup of a database the user that connects to the SQL Server must be assigned the sysadmin Server Role and the db_backupoperator and dbo_owner DB roles 8 2 2 Further notes on backup procedures The Online Backup Client connects to the local MS SQL Server so only backups of local d
14. which can for instance be shipped to your Online Backup Provider The Online Backup Provider can include the data in your backup account BackupAgent BV 2007 Page 20 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a By selecting Offline backup local backup a default local backup directory will be displayed in the Location textbox You can change the directory by clicking on the browse button which is located at right of the Location textbox 7 2 3 Data You can select data to backup in the Data tab in the Task properties You can easily expand and collapse the branches of the tree by clicking the plus or minus signs displayed at the left All items are displayed with their type olx L General Data a Schedule AP Filter Number of files 11 Size 2 49 KB j Folders Name se Type Created Fl B Desktop f System Folder E D d My Documents Y my Computer System Folder Ei My Computer Cd my Network Places System Folder El My Network Places Internet Explorer O Bytes System Folder H OG Screenshots_3_11 O Screenshots 3 11 File Folder ie g Satine Outlook o El BackupAgent 1 KB Shortcut o A Pan ie KOY o 62 BackupAgent_version_3 11 556KB Microsoft Office O Bl consultant_EN exe 675 KB Application O 4 Logmem 2 692 Bytes Shortcut 10 16 2007 9 58 51 A OC 18 mozilla Firefox 1 KB Shortcut 9 19 2007 9 03 08 4 o MY Radmin Viewer 3 0 2 749 Bytes Sh
15. will try and download the database that is to be restored and insert it into the local instance of MS SQL Server If a database with the same name already exists on the computer it will be overwritten You can choose to create a copy or to overwrite the original database Online Backup Client Restore Y Home LIA Tranart laral harkun Backup Ej Restore Overwrite original database Restore database Create copy of database Location Default C BackupAgent Appliance Client Restored 301 12007 Original Location C Selected Location Browse testuser99 3 GB Status Online z Restore Delete Figure 48 Select restore location BackupAgent BV 2007 Page 40 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Tip NEVER overwrite a database that is in production Finalizing restore amp mounting may require some time 8 3 1 Restore requirements The Online Backup Client must be provided with correct permissions to perform the restore operation According to Microsoft http www microsoft com technet prodtechnol sql 2000 maintain sqlbackuprest mspx the user that connects to the Server must have the sysadmin and dbcreator Server roles and db owner DB role assigned to it gt A restore of the master database can only be performed when the Server is in single user mode SQL Server can be started in single user mode from the command line using the m com
16. 00 PM 2 Modified 11 5 2007 4 44 59 PM m Location Default C Online Backup Client Restored 281 12007 C Original Location C Selected Location Figure 30 Available versions of the file The available versions of the file will be displayed in the dropdown box Here you can select a version of the file and start restoring Note This feature only works if you have selected to store multiple versions of the backup data see later in this manual 7 3 4 Import local backup Within the Restore view it is also possible to import a local backup This allows you to restore data from e g a local hard disk to your computer You select Import local backup in the Restore view This action can take some time BackupAgent BV 2007 Page 27 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a Online Backup Client Don Es avigation Y Home Folders Name i Versions e fa My Computers Y BACKUPAG RLDS Y GRAFISCHEPC ig STUDEERKAMER i Cancel Account Information testMark 1 GB Status Online Usage 384 38 MB 38 Figure 31 Import local backup You can navigate and open a local backup file which is a ZIP file This can be a file that is created by yourself making a local backup or delivered by your Online Backup Provider for fast restoring purpose Note The ZIP file must be a file that is created by the Online Backup Client or delivered to y
17. ASYRO1 No active Backup Restore process Restoring File BA PC2002 System State System State l Account Information File progress 2 YourUserName 1 GB Avg downl speed 2239 2 Kb s Compression 0 gt Status Downloading Hide Det Remaining time Size downloaded 4 3 MB Usage 875 59 MB 87 Elapsed time 00 00 18 E I Shutdown computer when completed Figure 65 Restoring System State rant Backup Utility Restore and Manage Media m Oj x Job Edit View Tools Help Welcome Backup Restore and Manage Media Schedule Jobs ES Expand the desired media item then check the box for the items to restore Right click on a media item for options LU fl systemstate 2007120 f systemstate 20071201 142322 bkf crea C Documents and Settir d E systemstate 2007120 F G systemstate 20071201 142547 bkf crea C Documents and Settir MA System State y 2 p Restore files to F files already exist p g iz Start Restore Figure 66 Restoring System State with ntbackup 10 5 Restore requirements Restoring the System State is performed using Window s ntbackup tool and requires some basic user action as described above O BackupAgent BV 2007 Page 58 of 58
18. BackupAgent ONLINE BACKUP SOFTWARE amp SERVICES BackupAgent Online Backup Client for Windows 3 11 User Manual November 2007 Version 1 0 Disclaimer This document is compiled with the greatest possible care However errors might have been introduced caused by human mistakes or by other means No rights can be derived from possible inaccuracies or errors as this is not a contractual agreement but for information only All rights reserved nothing may be duplicated or reproduced without written permission of BackupAgent BV BackupAgent Online Backup Client for Windows 3 11 User Manual 1 Contents Mis OURO aaa src iia 2 2 Product Information Lus sevkess dm at ai 5 3J Bene NTS ia A EE E BEDRAE 5 4 FeATUTES siiri EE E E aE A 6 5 System Requirements srs cigeecedadoceenneceezmccenncecactenestsnsecscesucenencdsceceencn decane ns 7 ETT EE EE EE TE ec nn E EE 8 SES RUS VV EE EE EEE 8 02 RET NA 10 a e o OE UE OA 12 6 3 1 Advanced options ccooccccocccconccoonocooncnnononnnnonononnnnnnnnnnonnnnonnnonnnnonannnnnnnenaninnons 14 SJETNE AN Ea KAARET ENEAN EN EEA SEA Eni 15 7 Online Backup Client main NTEM AGE nrrriaaraa aii 18 AA E EE 19 cn e E O OA 19 7 2 1 Create or change backup task cccooncccccccocccccncococnnonoconononnnconnnnonnnnnnnnrononanononos 19 220 20 VS AB i EE EEE e OU O E E E E A 21 A PPP o EE 22 cn e o o E 22 PANA AA e A 23 TR 24 JV Dacked Up ee 25 7 3 2 Restore latest versions of
19. In case of an earlier version of the PST file all changes between the files are calculated and a binary patch is uploaded containing only the changes If nothing changed nothing is uploaded Additional metadata considering mailbox properties and settings are also uploaded to the Backup Server BackupAgent BV 2007 Page 52 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a gt Details Performing Backup Task Processing resource BACKUPAG SBB8X0 Mailbox Store BACKUPAG SBB8XO E Deleted Items File progress 0 Total progress Done Files Bytes MB Sent MB Avg upl speed Compression Remaining time Size uploaded Elapsed time 00 00 03 Total size 944 KB Shutdown computer when completed lt lt Details Cancel Figure 58 Progress during mailbox backup This approach can require a comprehensive amount of available temporary space on a disk to process all PST files Please make sure that the temp folder of the Online Backup Client is set to a path with enough available temporary disk space 9 3 3 Restore of Exchange on folder level Once mailboxes are backed up on the Backup Server restoring these mailboxes is possible on any Exchange server You can browse for mailbox items in the Restore Data view of the Online Backup Client To restore a mailbox or mailbox sub item Click on one or more of the nodes in the tree view or list view and then click the Restore button
20. S First Storage File progress 94 Files Restored 0 Files Skipped Bytes Restored MB 0 Bytes Skipped MB Account Information Bytes Received MB 2 testuser99 3GB Avg downl speed 4046 1 Kb s Compression Status Downloading Hide Det Remaining time Size downloaded Usage 163 94 MB 5 Elapsed time 00 00 08 i I Shutdown computer when completed Figure 53 Restore Exchange Store The restore process may require some time 9 2 4 Restore requirements Although backups of Exchange Stores and restores cannot be performed remotely stores will always be offered to the local instance of Exchange Server Before an Exchange Store can be restored assure that the following two conditions apply o The Store must be dismounted BackupAgent BV 2007 Page 45 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual The Store must accept restore operations These operations can be done using the System Manager select Start gt Programs gt Microsoft Exchange gt System Manager Then in Administrative Groups select the local server and expand the Stores list Select the Store that needs to be restored right click the Store and select Dismount Store Again right click the Store and select Properties Within Properties select the Database tab Select This database can be overwritten by a restore Mailbox Store BA TESTSERYER Properties Details Pobcies Security General Datab
21. ailbox Favorites Dg System State O iroot Mailbox j oe MS Exchange folder level LJ See SBBGAO Pek mailbo Store B4CKUPAG SBBBxC y Figure 56 Overview of mailboxes in data selection dialog Note For ease of use and overview it is recommended to create a separate task for Exchange folder level backup Do not mix this data with files to prevent confusion You are now ready to backup Exchange mailboxes A backup of mailboxes works similar to the backup of files and folders The most important difference during the backup of mailbox items takes place during the preparation phase of the backup For each mailbox subfolder the following preparation process is executed A PST file of the mailbox sub item i e Contacts or Inbox is created by the Outlook service of MS Exchange El MS Exchange folder level a Deleted Items Folder 10 999 EM BACKUPAG SBBSXO E Drafts da a ee v Mailbox Store BACK Es Inbox Folder 3 041 E cado Al Journal Folder L Junk E mail Folder be Motes Folder Figure 57 Overview of a folder level mailbox This PST file is saved in the temp folder of the Online Backup Client The PST file is then binary compared with current PST files which are already uploaded to the Backup Server gt In case of no earlier versions of the PST file the file is completely uploaded to the Backup Server Like a normal file it is compressed and encrypted before it is uploaded gt
22. alog with detailed information of the message Log Event Details Event Date Wednesday November 28 2007 at Type Information Es Message Folder C Documents and Settings mark Desktop debug does not exist Figure 41 Log Event Details Note Ifthe message is related to an action you can click on Start action This will start the associated action BackupAgent BV 2007 Page 35 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a 7 5 3 Cleaning Reports and Logs In a few steps it is possible to clean the reports or logs list In the list of reports or logs you can make a selection using ctrl and shift To clear the list click on the Delete Selection button 8 Online Backup Client Se Nevigati 4 E Navigation Reports and Logs Y Home A Backup amp Reports ZN Logs Type Date Message ne EEE eError 11 28 2007 Error while deleting folder thijs vanbeek on se Reportsandlogs ZN Warning 11 28 2007 File restore was skipped BA PC2002 System 5 X Options Information 11 28 2007 Folder C Documents and Settings mark Deskt Error 11 22 2007 Er kon geen schaduwkopie gemaakt worden va Support eError s a edule changes OO The proce eError Online Backup Client pcessOl OObject reference n About Information door gebruiker Information P Are you sure to clear event log f door gebruiker Acc
23. anual for more information about how to backup a SQL server 7 5 Reports and Logs Click on Reports and Logs in the Navigation panel for a chronological overview of important events 7 5 1 Reports The Reports view shows a history of reports You can view the status of the past backups and restores BackupAgent BV 2007 Page 33 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual E Online Backup Client Navigation b Reports and Logs 4 Reports ZA Logs Task 6 Email Backup 4 Default Task 4 Email Backup 4 Task 2 4 Task 2 4 Task 2 4 Default Task 4 Task 2 4 Default Task Account Information YourUserName 1 GB Status Online Usage 875 59 MB 87 Type Backup report Backup report Backup report Backup report Backup report Backup report Backup report Backup report Backup report Date 11 29 2007 11 28 2007 11 28 2007 10 16 2007 10 15 2007 10 12 2007 10 11 2007 10 11 2007 10 10 2007 Time 10 06 AM 5 47 PM 4 21 PM 10 56 4M 4 23 PM 10 56 AM 3 53 PM 10 56 AM 3 17 PM Figure 38 Report view Double clicking on a report will show report details Backup report details Event Status Successfully completed Successfully completed Successfully completed Successfully completed Successfully completed Successfully completed Successfully completed Successfully completed Successfully completed Delete selection Dat
24. ase Limits Fulk Text Indexing Exchange database E Program Filet Exchena indbdata pry edb Browse Exchange stresming database C Program Files Exchona mdbdata pire stm Browse Maintenance interval E Rian day from 1 00 4M to 500 AM Customize Time of last full backup Not available Time of lost incremental backup Nia available T Boot mound thes stove al start up i The database can be ovenantten by a restore Cancel Apply Help Figure 54 Exchange Restore requirement This database can be overwritten by a restore 9 2 5 Further notes on restore procedures BackupAgent BV 2007 method is available to retrieve lost data Double check that the Store has been dismounted Delete the log files in the Exchange working directory overwritten by a restore 233 Restoring Exchange can be a complex operation and may result in loss of data It is advised to be very careful when restoring Exchange Stores and only do so when no other It is possible that when Exchange needs to be restored e g when the system has been fatally crashed a discontinuity occurs between the series of log files that is present on the server and the series of files offered by the Online Backup Client restore In this case Copy the existing database and log files from the Exchange working directory to a save Place do not delete them before restore completed successfully Double check that the S
25. atabases can be performed The tempdb database cannot be backed up or restored Do not select this database for backup The Online Backup Client can perform full and differential backups on MSSQL Server The backup method that will be used is chosen automatically 8 3 Restore Databases that are available for restore can be found in the Restore view of the Online Backup Client in the MS SQL Server folder of the computer that was used to create the backup BackupAgent BV 2007 Page 39 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a 8 Online Backup Client il oj x Restore iz A import local backup My Computers 2 O1 VWINDOWSSSBS TE ROBBERT i sp C Root E D MS SQL Server i 5 ROBBERT mg v2k3sTao1xe4 Account Information testuser99 3 GB Status Online Restore Delete Usage 163 94 MB 5 Figure 47 Select SQL database for restore Inside the MS SQL Server folder is a folder that has the name of the SQL Server and contains the backed up databases which can be selected for restore When the restore procedure is started you are asked for a destination folder of the database files Please note that this location will be the location where MS SQL Server will mount the restored database The default location that is used by MS SQL Server to store database files is C Program Files Microsoft SQL Server MSSQL Data The Online Backup Client
26. ckup and click on Start task the backup task will be performed immediately 7 2 5 Filter The Filter tab offers the possibility to set a filter on the selected backup data BackupAgent BV 2007 Page 22 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 6 Task properties L General EN Data A Schedule 7 Filter Filter Does not apply to SQL Exchange MAPI and system state resources I Include hidden files C all files Only files e g doc Except files e g tmp Select folder s to exclude from backup Figure 25 Filter view The filter offers three types of filter options Check the Include hidden files checkbox to include hidden files within the selected data set in the backup set Select the Only files radio button to exclude all data except the files in the filter Select the Except files radio button to include all data within the selected data set except the files in the filter A filter expression can be added to the filter This is a regular expression like Note To specify a filter regular search expressions can be inserted Only doc files doc all WORD document files will be backed up gt Only files starting with hello hello all file names starting with hello will be backed up gt A specific file ntuser dat 7 2 6 Backup progress The backup process ca
27. e 1 GB gt Status Online Usage 947 43 MB 94 Figure 27 Restore 7 3 2 Restore latest versions of data Data can be restored per file folder or drive Select files folders or drives you want to restore in the node tree By clicking the Restore button the latest version of the data will be restored automatically This is the most common option iG Restore Version Latest version Older versions Before date C Specific version Version Location Default C Online Backup Client Restored 301 12007 C Original Location C Selected Location Cancel Figure 28 Restore screen BackupAgent BV 2007 Page 25 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Before the restore starts the client will ask you where you want to store the restored data You can choose between the Default Location the Original Location or a Selected Location Note Ifa file already exists on the restore location a prompt appears that allows you to skip rename or overwrite the file 7 3 3 Restore older versions of data When a file has been changed within the period between two backups the client will backup the file and notice that it is changed The client will than create multiple versions of the file on the Backup Server only if you have selected to store multiple versions see later in this manual Restore at date It is possible to restore a fil
28. e Thursday November 29 2007 at 10 Type Backup report Report Account Version 3 11 0 1 Backup task successfully Account YourUserName Computer GRAFISCHEPC Backup Report at Thursday 29 November 2007 Status Scheduler task Email Backup completed Operating System Microsoft Windows NT 5 1 2600 0 Figure 39 Report details This report will also be sent to you be email 7 5 2 Logs The Logs view shows a history of log files BackupAgent BV 2007 Page 34 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a Bl Online Backup Client Navigation Ep Reports and Logs Backup 4 Reports A Logs Restore Type Date Time Message i C i Ai Reporte snd Logs Information 11 29 2007 10 06 AM Folder C le pis Settings mark Deskt vr A Warning 11 28 2007 5 22 PM File restore was skipped BA PC2002 System 5 Error 11 22 2007 4 30 PM Er kon geen schaduwkopie gemaakt worden va Account Information YourUserName 1 GB gt Status Online Usage 875 59 MB 87 Figure 40 Log view Three types of events can occur Information This is information on progress of the backup or restore procedure Warning Non fatal errors occurred during backup or restore process Error A fatal error has occurred in the Online Backup Client Details of the log message can be viewed by clicking on View This shows a di
29. e or folder at a selected date in history You select a file or folder in the Restore view and click on Restore in the lower main panel In the Restore view that appears click on the Older Versions button Here you can select a date in history The latest backed up versions of the selected files or folder before that date will be restored Version C Latest version Older versions Before date donderdag 30 augustus 2007 i augustus 2007 vr i wo do vr v erson 1 2 3 8 9 10 15 16 17 22 23 24 C Specific version Location Default C Online Bad C Original Location C Selected Location Figure 29 The calendar provides an easy date selection Note This feature only works if you have selected to store multiple versions of the backup data see later in this manual BackupAgent BV 2007 Page 26 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Restore specific version It is possible to restore a specific version of a file this option only works with files not on folder level You select a file or folder in the Restore view and click on Restore in the lower main panel In the Restore view that appears click on the Specific version button 6 Restore Version Latest version Older versions Before date Specific version Version 1 Modified 8 4 2004 2 00 00 PM 1 Modified 8 4 2004 2 00
30. e restore process E Online Backup Client Ioj x Ey a Import local backup Size Versions Name My Computers JP First Storage Group E 4 01 WINDOWSSSBS EP ms Exchange folder lev H C Root E 4 y MS Exchange Server E 3 01 VWINDOWSSSBS H E MS SQL Server El ROBBERT E 3 V2K3STAD1X64 Account Information BA testuser99 368 G Status Online X i Restore Delete b Usage 163 94 MB 5 Figure 51 Select Exchange data for restore BackupAgent BV 2007 Page 44 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a B Restore DN x Version ce i p Latest version Browse For Folder 2x Older versions Before date Desktop a My Documents Specific version Version El 4 My Computer a My Network Places 2 Recycle Bin Location C Default C Backt Original Location Selected Locatior Make Mew Folder i ce 7 j OK Cancel Figure 52 Select restore location E Online Backup Client A Navigation Restore a 2 2 Import local backup te Backup GET E i Restore My Computers 3 01 VWINDOWSSSBS Ei 01 VWINDOWSSSBS i tc Cuhanantfnldar b 4 b Restore Delete Restoring Folder 01 YWINDOWSSSBS MS Exchange Server 01 WINDOWSSSBS First Storage Restoring File 01 YWINDOWSSSBS MS Exchange Server 01 YWINDOWSSSB
31. et to Allow 11 Re start the Online Backup Client Note If the Exchange Server is a Domain Controller then the Domain Administrators must also have permission for Send As and Receive As 9 3 2 Backup of Exchange on folder level To make a backup of Exchange on folder level using the Online Backup Client you can go to the Options view and click on the Exchange Server tab gt On the Exchange Server tab check the Activate Exchange server backup on folder level checkbox FAA Backup And Restore Advanced Exchange Server SOL Server Mailstore level Activate Exchange Backup h Use Exchange restore Auto Completion O Make Exchange backup in copy mode Folder level Figure 55 Activate Exchange Server on Folder Level The option is now activated so backups and restores of Exchange mailboxes is now possible When folder level backup is activated a new MS Exchange folder level node is added to the selection tree of the data view of a backup task This node can be collapsed and allows you to browse through and select all mailstores mailboxes and subfolders Selected items will be added to the backup task BackupAgent BV 2007 Page 51 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Folders ri 18 Desktop O Backup gent Mailbox Oo My Documents Ol 8u05 Bunny Mailbox g My Computer Ol Elmer Fudd Mailbox 3 My Network Places O Skoen D Hondt M
32. hedule To specify a schedule you can set the time and frequency of the schedule By default the schedule is a daily schedule and the time is the current time Other schedules can be backup once weekly schedules and monthly schedules Now the backup task is fully specified and will appear in the Online Backup Client as a task BackupAgent BV 2007 Page 13 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Backup Wizard Congratulations To setup any areas you skipped click Back otherwise click Finish Figure 12 End of Backup Wizard 6 3 1 Advanced options You can click on Advanced to go to the advanced options of the Backup Wizard Filter The first view of Advanced allows you to select filters on the data in the task You have to add a filter and determine if the filter ignores the files except files or allows only the files in the filter and ignores all other files only files Backup Wizard Select your data filter Filter Does not apply to SQL Exchange MAPI and system state resources Include hidden files C all files Figure 13 Select a filter BackupAgent BV 2007 Page 14 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Local Backup The next view of Advanced will allow you to determine if he wants to backup locally When checking the box the backup will be performed locally In the textbox be
33. hoose to change settings for backup and restore gt Selecting the option Use Exchange restore Auto Completion will let Online Backup Client to mount a restored mail store in Exchange while deselecting this option will only provide the user with edb files and stm files to complete the restore manually Make Exchange backup in copy mode will prevent the Online Backup Client from truncating the log files after the first full backup so other backup programs can still make differential backups When support for Backup and Restore for Exchange has been activated in the options panel the Microsoft Exchange Server icon will be visible in the folder pane of the Data tab in the backup task Below the Microsoft Exchange Server node it is possible to select complete Servers Storage Groups and single Stores for backup Items that are selected will be added to the current backup set BackupAgent BV 2007 Page 42 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Apart from the requirements listed below performing a backup of an Exchange item is not different from doing backups of regular files and does not involve any further user actions a Task properties L General S Data e Schedule Filter Number of files 0 Size OB Folders c i 8 Desktop FS Mailbox Store BACKUPAG 5 OE My Documents Public Folder Store BACKUP EL Vg My Computer Er bd My Network Places amp n Fav
34. ient uses Window s ntbackup tool to generate a backup of the computers System State There are no further requirements to perform a System State backup L General E Data A Schedule NF Filter Number of files 168 Size 603 27 MB Folders E mE Desktop ie Boot Files ETE my Documents Y f com Class Registration D a My Computer Y EY Registry i My Network Places IG Screenshots 3 11 Oe Favorites 0 I Microsoft Outlook i Ma OK Cancel Apply Figure 63 Selecting System State for backup BackupAgent BV 2007 Page 56 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 2 x a System State D 1 2007 2 23 PM systemstate 20071201 142547 bkf created 1 12 Jai Backing up files from your computer 10 sec 2min 13 sec System State S Movie Maker WMM2RES dll Processed Estimated 366 2 547 33 523 119 475 439 480 Avg upl speed Compression Remaining time Size uploaded Elapsed time 00 00 17 Total size 0B I Shutdown computer when completed Details gt gt Cancel Figure 64 Actual backup of system state is performed by ntbackup utility 10 3 Further notes on backup procedures Please note that pressing Cancel during ntbackup s backup procedure cancels the backup but will not report an error Windows XP Home Edition does not support ntbackup by default To use System State backup feat
35. irectory management application 2 On the parent node for all users right click and choose Find users BackupAgent BV 2007 Page 47 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a Active Directory Users and Computers Action View Window Help E Delegate Control ilti Connect to Domain Connect to Domain Controller Raise Domain Functional Level Operations Masters J 3 Inthe Find Users dialog type SystemMailbox in the Name field and click Find Er Find Users Contacts and Groups File Edit View Help Find Users Contacts and Groups In 29 baga Browse Users Contacts and Groups Exchange Advanced Mame Stop Description Clear All ere 4 Select the user and open its properties Search results Name EF 5 stern ih lailbox ia T Delete Add to group Enable Account Reset Password Move Exchange Tasks Open Home Page Send Mail Displays the prope 5 On the properties click on the Exchange Advanced tab BackupAgent BV 2007 Page 48 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual SystemMailbox 490E9569 F231 4789 AD44 574787219686 7 Ea Member Of Palin Environment Sessions Remote control Terminal Services Profile LOM Exchange General General Address Account Profile Telephones Organization E mail Addresses
36. k G Do Common Files E O ComPlus Applications a Exchsrvr E DOG 01 WINDOWSSSBS log DOG address DO bin 153 conndata i ExchangeServer 01 VWIND DV exchweb DE Mailroot MIS MDEDATA DE mtadata DOG oma DOG res Di schema Oe srsdata i gt _GPMC E00 chk 8 KB Recovered File E00 log 5 120 KB Text Document z E0000022 log 5 120 KB Text Document E E0000023 log 5 120 KB Text Document E00tmp log 2 048 KB Text Document E priv edb 3 080 KB EDB File E privi stm 4 104 KB STM File E publ edb 19 464 KB EDB File vi 3 pubi stm 2 056 KB STM File res1 log 5 120 KB Text Document NIE AGE AE EL ARRODODOO JU EDEL ER Em 5 120 KB Text Document 1 032 KB EDB File 000k m e H 7 tmmA OK Cancel Apply Figure 62 Backup Exchange using VSS BackupAgent BV 2007 Page 55 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 10 Windows System State 10 1 Backup In the Folders pane of the Data tab of the Online Backup Client a checkbox can be used to select the System State for backup When the backup is started the Online Backup will run ntbackup to perform the actual backup of the System State and then upload the backup file to the Backup Server Performing a backup of the System State should be a straightforward operation and involves no special user action 10 2 Backup requirements The Online Backup Cl
37. low the checkbox you can specify the exact location for the backup a local folder on the pc or an external medium Backup Wizard Select the type of backup Backup type Online backup Location C Documents and SettingsymarkiDesktop Browse Figure 14 Select Offline Backup local backup Tip A removable hard disk can be selected as a local backup location 6 4 Restore Wizard The Restore wizard provides a clear and friendly way to restore important data for backup Click on Restore Wizard in the Home view in the Main interface of the Online Backup Client to start the Restore Wizard BackupAgent BV 2007 Page 15 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Restore Wizard Restore Wizard Get started right now with the Online Backup Client Restore Wizard which will guide you to restore your data e Select your data e Select the rules to apply Figure 15 Start of Restore Wizard In the next view you can select your data on the Backup Server that needs to be restored Restore Wizard Select your data What do you want to restore Name Versions My Computers Blue hills jpg 2 a O1 VWINDOWSSSBS AMET 1 Wy BACKUPAG 5BB8XO winter jpg 1 BA PC2002 water lilies jpg 1 C_root 3 Documents and Sett SC all Users E aa Documents m System State H GRAFISCHEPC OFASYRO1 Figure 16 Select your file or folder In the next view you can choose restore locati
38. mand line option Program Files Microsoft SQL Server MSSQL Binn sqlservr m 8 3 2 Further notes on restore procedures The Online Backup Client connects to the local MS SQL Server so only restores into the local computer can be performed BackupAgent BV 2007 Page 41 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 9 Microsoft Exchange 2000 2003 9 1 Introduction If Exchange Server is present on the computer on which the Online Backup Client is installed the Online Backup Client supports backup and restore of Exchange 2000 and Exchange 2003 The Online Backup Client supports Exchange backup in three ways 1 Through an ESE plugin for backing up Exchange mail stores 2 Through the folder level backup option for backing up mailboxes separately 3 Through VSS by selecting the edb and stm files on the file system Note ESE is the API from Exchange to let backup applications take a consistent and reliable backup 9 2 Backup of Exchange using ESE plugin To make a backup of Exchange mail stores using the Online Backup Client you can go to the Options view and click on the Exchange Server tab Click on Activate Exchange backup in the mail store section to activate this plugin Backup nd Restore Advanced Exchange Server SOL Server Mailstore level h l Activate Exchange Backup O Make Exchange backup in copy mode Figure 49 Activate ESE plugin Additionally you can c
39. n be monitored by clicking on Details on the bottom of the application during the process of a backup the details screen will pop up automatically when a backup task is initiated BackupAgent BV 2007 Page 23 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual gt Details a Performing Backup Task Uploading File Basic icl File progress 100 Total progress 2 Avg upl speed ils Remaining time 00 28 06 Elapsed time 00 00 49 Shutdown computer when completed Full Patch NoNeed Skipped Done Total Done 28 0 0 0 28 1318 2 Bytes MB 0 0 0 2 117 1 Sent MB 0 220 4 Kb s Compression 11 308 26 KB 117 64 MB Size uploaded Total size Figure 26 The detail screen while making a backup The details regarding the backup of data Progress information File progress Total progress The progress of the backup of the indicated file The progress of the total backup task In the table the amount of files the amount of selected MBs and the amount of sent MBs gt Full Patch gt NoNeed gt Skipped Done gt Total gt Done Other information gt Avg upl speed gt Remaining time gt Elapsed time gt Compression Size uploaded Total size 7 3 Restore Full backed up files Patched backed up files incremental backups Unchanged files unchanged compared to last backup Skipped files details in the log
40. n to start the Backup Wizard if no backup task is configured on the client machine This is only the case when the Online Backup Client is installed for the first time 6 3 Backup Wizard The Backup Wizard provides a clear and friendly way to detect important data for backup and lets you configure a first backup task in a convenient way Backup Wizard Backup Wizard Get started right now with the Online Backup Client Backup Wizard which will guide you to setup a backup task e Select your data e Select a schedule i Cancel Figure 9 Start of Backup Wizard BackupAgent BV 2007 Page 12 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Backup Wizard Select your data Name Default Task Description What do you want to backup Desktop vi Desktop My documents and settings Outlook Includes the My documents Folder plus youl et me choose what to backup outlook if installed desktop and cookies Figure 10 Set the task The first view in the wizard allows you to name the task It also provides a combo box with profiles of important data Selecting an item in the combo box will also show a description of what the profile contains The next view will allow you to set the schedule for the backup task Backup Wizard Select a schedule Perform this task Pick frequency and starting time of default scheduler task i Cancel Figure 11 Set a sc
41. ng time The elapsed time The average compression rate of the backed up data The size of the downloaded data The total size of the selected data You can set different kind of settings by clicking Options in the Navigation panel 8 Online Backup Client Navigation o Home Backup Restore Reports and Logs Options Support About YourUserName 1 GB Status Online Usage 947 43 MB 94 7 4 1 General General Backup nd Restore Advanced Exchange Server SOL Server General O Start program automatically on computer startup O Always install an update when it is available Y Send me an e mail with backup status report M Send me an e mail with restore status report O Show hidden files in data explorer Language settings English i Account Information YourUserName Change password Username Figure 35 Options In the General tab you can set general options of the Online Backup Client General You can select to let the program start when the computer starts and automatically install updates when available You can select to install a new update of the client software when available BackupAgent BV 2007 Page 30 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Note Itis recommended to check this box because then you will always have the latest version of the software gt
42. on and the overwrite rules of the wizard need to be specified BackupAgent BV 2007 Page 16 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a Restore Wizard Select the restore rules Location Default C Online Backup Client Restored 29112007 Original Location C Selected Location Overwrite rules amp Ask me C Always C Never Calculate restore size Figure 17 Restore rules In the next view you can choose to filter for specific files or folders during restore Restore Wizard Select your data filter Filter Does not apply to SQL Exchange MAPI and system state resources All files Only files e g doc Except files e g tmp Select folders to exclude from backup Remove Cancel Figure 18 Data filter By clicking Start in the last screen the restore will start BackupAgent BV 2007 Page 17 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 7 Online Backup Client main interface This is the main interface of the Online Backup Client Several components are displayed in the figure below Navigation panel gt Account Information Main panel e g Home Bl Online Backup Client Navigation o Account Information YourUserName 1 GB Status Online Usage 947 43 MB 94 Status OK Online Backup Client is working without
43. ons of backed up files can be set Default value is 3 versions BackupAgent BV 2007 Page 31 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Note The original file is a version too For example setting three versions makes a total of four versions Restoring In this view the default restore folder can be specified This is the folder where data is restored by default when you don t choose a specified folder 7 4 3 Advanced In the Advanced tab you can set advanced options of the Online Backup Client E Online Backup Client Navigation Options General Backup nd Restore Advanced Exchange Server SQL Server Restore Advanced Reports and Logs Options Support I Add Backup Restore reports to windows logs I Enable the diagnostics Enable this only when support asks for it Advanced Encryption Standard AES type 128 bits 256 bits Temporary Folder C Documents and Settings All Users 4pplication About Windows Service Current service status Running Connection Timeout Factor for service requests default 1 A t Inf Ei A Bandwidth usage YourUserName 1 GB gt Status Online Usage 875 59 MB 87 Figure 37 The advanced tab Advanced gt You can choose to add Backup Restore reports to windows logs for the purpose of tracking errors in the backup or restore processes gt Enable the diagnostics
44. or Windows 3 11 User Manual o Schedule o Filter 7 2 2 General The General tab allows you to set the general options of the backup task Bl Task properties L General Data PA Schedule YP Fiter Task 1 M Active O Shutdown computer when completed O Enable Volume Shadow Copy Backup type Online backup C Offline backup local backup Figure 22 General view Name and description First you can give the backup task a name and a description Active By selecting Active the task is activated and will be performed on the specified time schedule When Active is not selected the task will not be performed Shutdown Computer when completed By selecting Shutdown computer when competed the system will automatically shut down after completion of the backup task Enable Volume Shadow Copy Volume Shadow Copy is a technique to backup files that are in use during the backup process open files By selecting Enable Volume Shadow Copy files that are in use will be backed up Note Volume Shadow Copy is only available only on Windows XP Vista and Windows Server 2003 Backup Type online or offsite backup Standard the Online Backup Client will make an online backup i e a backup to an external Backup Server over the internet It is also possible to make a local backup It is possible to use a removable hard disk as location This results in a self extractable zip file
45. orites E Mm a Microsoft Exchange Server ro EF 3 BACKUPAG SBBBXO i Mp First Storage Grot OH system State ms Exchange folder level OK Cancel Apply Figure 50 Select Exchange server Note For incremental backups circular logging on the Storage group must be disabled 9 2 1 Backup requirements Exchange must be installed and running on the local computer in order to perform backups gt Important an Exchange Store that is requested to be backed up must be mounted in order to be accessed Dismounted Stores may appear in the folder pane but cannot be backed up The user that performs a backup must be assigned backup and restore privileges on the local machine and of any remote server on which a backup is performed gt Circular logging must be disabled 9 2 2 Further notes on backup procedures gt Backups are always performed at Store level For information about Exchange Folder level backup see later in this manual The Online Backup Client performs full or differential backups depending on what gives the optimal result with respect to network bandwidth usage and performance However since differential backups require a continuous series of log files it is not possible to use third BackupAgent BV 2007 Page 43 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual party software when the Online Backup Client is used to schedule backups of Exchange This al
46. ortcut 10 11 2007 12 06 21 a E TeamViewer_Setup_nl exe 1 038 KB Application 10 10 2007 3 01 41 P oO H VNC Viewer 4 695 Bytes Shortcut 10 5 2007 3 44 53 P i Cancel Apply Figure 23 Select backup data When a folder is selected for backup underlying files and folders are automatically in the selection unless explicitly deselected Note If a folder is checked with a grey background only a subset of this folder is part of the backup set Note A light grey square in front of a file or folder means that it is not possible adopt that item in the backup set Note The backup of MS Exchange SQL and System State is explained later in this manual BackupAgent BV 2007 Page 21 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 7 2 4 Schedule You can set a schedule for the backup task in the Schedule tab in the Task properties Bl Task properties L General EN Data a Schedule YP Fiter Perform this task Daily v to me Apply Figure 24 Set a schedule The following schedule options are possible gt Once Performs a backup once on the time that is inserted Daily Performs a backup daily on the time that is inserted Weekly Use this option to select which time and day s the backup must be performed gt Monthly Use this option to select which time and day of the week the backup must be performed If you select a task in the view Ba
47. ou by your Online Backup Provider l Online Backup Client B Desktop ny Documents 3 My Computer my Network Places Documents schema s 2 Persoonlijk 2 e server01 w a File name Open testMark My Network Files of type local backup files zip 1 GB Status Online Usage 384 38 MB 38 a Figure 32 Select local backup file for restore 7 3 5 Deleting data from Backup Server BackupAgent BV 2007 Page 28 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a To delete data from the Backup Server click on Restore in the Navigation panel Select the data that needs to be deleted you can select multiple files or folders Click on the Delete button in the lower main panel to delete the file s The client will ask you to confirm the delete action Online Backup Client YY re YoU sure YOU Wank to remove 2 resources Figure 33 Confirm delete action Removing a folder with many files might cause the folder not to disappear immediately since the server software will execute this in the background 7 3 6 Restore process The restore process can be monitored by clicking on Details on the bottom of the application during the process of a restore the details screen will pop up automatically when a restore is initiated Bl Online Backup Client Navigation Restore gt Home Backup Versions Res
48. ount Information YourUserName 1 GB Status Online View Send Logs Delete selection Usage 858 16 MB 85 Figure 42 Deleting Reports and logs 7 6 Support Clicking on Support in the Navigation panel will give contact details of your Online Backup Provider E Online Backup Client Navigation D Support For support please contact Online Backup Client e waw yourbackupprovider com S support yourbackupprovider com 3 0900 YOURBACKUPPROVIDER Account Information YourUserName 1GB Status Online Usage 875 59 MB 87 Figure 43 Support contact information BackupAgent BV 2007 Page 36 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a 7 7 About Clicking on About in the Navigation panel will give details on the version of the software and the license of the software E Online Backup Client Navigation Version 3 11 0 1 Professional Edition Automatic Backup On Status No new version available WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law 2003 2007 BackupAgent BY Netherlands All rights reserved Account Information YourUserName 1GB Status Online Usage 875 59 MB 87
49. ption only in case the original mailbox is empty or contains old data Caution If you restore a Copy of a subitem beware that this copy might be part of next backup if the complete mailbox is selected For ease of use and overview it is recommended to create a separate task for Exchange folder level backup Do not mix this data with files to prevent confusion Note A restore of a single mail or attachment is not possible In case a single mail is lost please restore a copy of the subfolder i e Inbox it was located in The mailbox user can then search BackupAgent BV 2007 Page 54 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual a this copy for his missing mail benefitting from all search options in his mail client Note Please note that most lost mails can be recovered using Exchange own retention functionality 9 4 Backup of Exchange using VSS Finally Online Backup Client supports VSS and this can force Exchange to write a consistent backup copy of the edb file and the stm file to the shadow volume Therefore selecting these files is a reliable way of making a daily full backup which will be patched as a file by Online Backup Client to upload only the changes Task properties oix L General Data eg Schedule P Filter Number of files 0 Folders EM Program Files DOG Backupagent E DOG BackupAgent Appliance Client DOG Backup gent Server 2006 6 OG cma
50. restoring them Encryption key To secure your files you must specify an encryption key This is an extra password to encrypt and decrypt your data The Encryption key should be more than 6 characters and less than 20 Fill in your Encryption Key Encryption key reminder Il Please remember this key carefully since no data can be restored when the key is v missing Figure 7 Encryption Key You must type an encryption key and then confirm this key You can only set the encryption key once After setting the encryption key it cannot be changed If you forget the encryption key the data encrypted with this key cannot be accessed anymore Please write down the encryption key in a safe place IMPORTANT This key is unique and can only be chosen once and cannot be changed afterwards Treat this key with great care since it required to restore your files after a system crash Note It is possible to store a reminder which can be sent to your personal email address In this wizard the field to enter the reminder will change into a link Forgot your encryption key BackupAgent BV 2007 Page 11 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Online Backup Client Congratulations You have finished the Registration Wizard To change any steps click Back otherwise click Finish Figure 8 End of Registration Wizard The wizard is now finished The window will present the optio
51. s explained later The total amount of processed data The total amount of selected data The percentage of processed data The average upload speed The estimated remaining time The elapsed time The average compression rate of the backed up data The size of the uploaded data The total size of the selected data Your backed up data can be accessed by clicking Restore in the Navigation panel BackupAgent BV 2007 Page 24 of 58 BackupAgent Online Backup Client for Windows 3 7 3 1 View backed up data 11 User Manual The view shows a collection of computers in the tree view These computers are the base of the backup schedules If the Online Backup Client is or was previously installed on a computer this computer will be shown in this screen Furthermore the tree view shows all backed up data in the same structure as it was on your computer In this view you can restore data from the Backup Server and delete data from the server Bl Online Backup Client Navigation Restore gt Home Backup E y My Computers Restore Reports and Logs Import local backup Name Versions Blue hills jpg i sunset jpg winter jpg E OL VWINDOWSSSBS 1 BACKUPAG SBBBXO Gey BA PC2002 C_root a Documents and Setti 15 All Users Y Documents Options water lilies jpa og ma thijs vanbeek E a System State GRAFISCHEPC 4 OFASVROL Account Information YourUserNam
52. sks to backup data automatically e g daily weekly When an internet connection is not available the Online Backup Client can also perform a local backup You can save the local backup file onto a removable hard disk so the backup is safe and secured on an external disk The Online Backup Service also includes a Management Console which can be accessed through an internet browser e g Internet Explorer It has several functions Access your data to restore or remove a file Change user settings e g password gt Overview of your backups through logs and reports BackupAgent BV 2007 Page 6 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 5 System Requirements The Online Backup Client is supported on different platforms See below Platforms Windows 2000 Professional Windows XP Home Professional Windows Vista Windows Server 2000 2003 Small Business Server Linux RedHat SuSE and Debian and Debian based systems such as Ubuntu all with Java 1 5 or higher gt Mac OS X Mac OS X 10 4 10 and higher Tiger and Mac OS X 10 5 0 and higher Leopard On each Windows platform the Net framework 1 1 needs to be installed If the framework is not installed the setup will install the framework automatically On Linux and Mac OS X the Java 1 5 platform or higher is required Note This manual will cover the Online Backup Client for Windows A separate manual is available
53. so holds vice versa Third party software can causes data lose for example the software removes Exchange log files that are needed to make a successful backup of Exchange The first time Exchange is backed up a full backup will be performed Depending on how large the Stores are considered the backup may take a significant amount of time up to one hour and over for Stores measuring GBs apart from the time needed to upload the Stores to the remote Backup Servers 9 2 3 Restore Exchange Stores that can be restored are listed in the restore view of the Online Backup Client in the MS Exchange folder folder of the computer that was used to create the backup This folder holds sub folders for every Exchange Server that has been backed up from the local computer When the restore operation is started the selected Stores will be downloaded to the local machine and restored to the local instance of Exchange If the Use Exchange restore Auto Completion the requested stores will automatically be inserted into Exchange and mounted Note This feature is only available for Exchange 2003 Alternatively the Online Backup Client will stop immediately after downloading the Stores in order to allow the system administrator to perform a manual restore Restore operations on Microsoft Exchange can be sensitive to various system settings Therefore please consider the requirements and further notes listed below before initiating th
54. ther notes on restore procedures ooncccocnnccoccccocnccocnoconnonannonannonannonnnnonannnnons 41 9 Microsoft Exchange 20002003 vaevvvvvrvv4vv4vv4v vers 42 MON 42 9 2 Backup of Exchange using ESE plugin cccooccccccccccccccnccoconcconcnnnnacnnonnnnnonnnnnonrononnrcnonanononos 42 9 2 1 Backup requirements ccccecccsececesceceeeceeseceeeceaeesseeeseueeseueesaueesaeessueeseesensess 43 9 2 2 Further notes on backup procedures ccccccccssceceeeeceseecsecceueecueesaueesseeesaees 43 SO A e Er An 44 9 2 4 Restore requirements rrrnnnnnnnnnnnnnnvnnnvrnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnrnnnnrnnnnsennee 45 9 2 5 Further notes on restore procedures occcoocccoocccoccncnccnonccnnncnnoncnnoncnnnncnnoncnonaninnnos 46 9 3 Backup of Exchange on folder level ooooccccoccccooccncconcnnonocononannnonnnnnnnncnnonnrcnonanononos 47 E e EE EEE ETT 47 9 3 2 Backup of Exchange on folder level cooooocccoocccccoccncconcnnccnccnonacononaninonos 51 9 3 3 Restore of Exchange on folder level c oooooccccoccoccoccnccononononcnnonacononannncnos 53 9 4 Backup of Exchange USING VOS ooccccoccnnccccnnococonoconcnonononononenononcnonncnnonnnnnnnnnnnnnnrrnonnrcnonaninonos 55 10 Windows SEE SEA A ee 56 VPN 56 10 2 Backup requirements rrrnnonnnnrnnnnrnnnnrnnnnrrnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnennnnrnnnnennnnennnnennnnennnennnnennn 56 10 3 Further notes on back
55. tore f My Computers 2 E D1 YWINDOWSS5BS Reports and Logs 4 BACKUPAG SBB8XO Winter j 1 Seg BA PC2002 S water lilies jog 1 Options E e C_root 03 Documents and lt gt lt Support About No active Backup Restore process Restoring File BA PC20024C rootiDocuments and Settings All Users Documents My Account Information rO Gr A UA nes File progress 0 YourUserName Files Restored 2 Files Skipped 0 1 GB Avg downl speed 1144 6 Kb s Compression 100 3 Status Downloading Hide Det Remaining time Size downloaded 109 73 KB Usage 947 43 MB 94 Elapsed time 00 00 05 ar I Shutdown computer when completed Figure 34 Restoring Data The details regarding the restore of data Progress information File progress The progress of the restore of the indicated file BackupAgent BV 2007 Page 29 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual Files Restored Files Skipped Bytes Restored MB Bytes Skipped MB Bytes Received MB gt Avg downl speed gt Remaining time gt Elapsed time gt Compression Size downloaded Total size 7 4 Options The number of files that have been restored The number of files that have been skipped The amount of restored files in Megabytes The amount of skipped files in Megabytes The amount of restored files in Megabyte The average download speed The estimated remaini
56. tore accepts restores This database can be Page 46 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual o Retry to restore the database using the Online Backup Client When problems persist Try to perform the restore manually using the ESEUTIL EXE utility provided by Microsoft Useful information on Exchange restore processes is logged by Exchange and can be viewed using the Event Viewer 9 3 Backup of Exchange on folder level 9 3 1 General The folder level backup option in BackupAgent is a feature of the BackupAgent client to backup separate mailboxes and its subfolders This option offers an alternative for backing up MS Exchange 2003 and makes small restores of parts of the Exchange mail stores possible Activating the folder level backup option is simple however some requirements must be met and some security settings must be changed Additional requirements MS Exchange 2003 Service pack 2 must be installed Windows 2003 must be installed gt Hotfix KB908072 for Exchange 2003 must be installed http support backupagent com index php m downloads amp a viewdownload amp downloadite mid 36 amp nav 0 26 Security settings gt The SystemMailbox user must not be hidden from the Exchange address list The local and or domain administrator must have receive as and send as permission to the mailstore s To change the SystemMailbox user 1 Start the Active D
57. up procedures rrrnnnvrnnnvrnnnvnnnnvvnnnnnnnnrnnnnnnnnrnnnnennnnennnnrnnnnennnnennnsennn 57 EEE EE O PRIOR PEI bau A 57 BackupAgent BV 2007 Page 3 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 10 5 Restore requirements cccccccccseccceeeecseeceseeceueeceaeecsaeecgeesaeeeegeesneesseessaeeeseeessueeseueesees 58 BackupAgent BV 2007 Page 4 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 2 Product Information Product Version Online Backup Client 3 11 0 1 3 Benefits The Online Backup Client has a lot of benefits See below Install and online within 5 minutes Automatic online backups and offline backup local or removable hard disk Convenient User Interface Incremental data traffic Low bandwidth required High data security SSL connection HTTPS Encryption of data with AES 128 and 256 Bits Automatic update always the latest version BackupAgent BV 2007 Page 5 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual 4 Features The Online Backup Client has several features It supports different kinds of data It can backup normal data but also specific data Supported Data gt Common data gt Favorites Microsoft Outlook Microsoft Outlook Express Microsoft SQL 2000 2005 Microsoft Exchange 2000 2003 Folder Level and Store Level Windows System State You can make one or more scheduled ta
58. ures of Online Backup Client please install the ntbackup program The following URL will provide more information http www windowsitpro com Article ArticlelD 24413 24413 html 10 4 Restore Restoring a System State involves three steps Select the version of the System State that needs to be restored from the System State folder on the Restore view of the Online Backup Client Starting the restore will download the System State backup file to the selected local folder After downloading the backup file the restore can be completed manually using ntbackup ntbackup can be started by selecting Start gt Programs gt Accessories gt System Tools gt Backup Select the System State version that needs to be restored in the ntbackup tool BackupAgent BV 2007 Page 57 of 58 BackupAgent Online Backup Client for Windows 3 11 User Manual When the restore is started the tool will most probably fail to connect to the backup media file because of an incorrect location You are then offered the possibility to browse to the location where the Online Backup Client placed the restore file Select the correct file and complete the restore using the ntbackup tool Bl Online Backup Client Navigation Restore Y Home P Bl A Import local backup Backup Restore f My Computers EH O1 VWINDOWSSSBS SW BA PC2002 r C root E System State 3 GRAFISCHEPC E W OF
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