User Manual for the Satellite Terminal
Contents
1. gt To prevent overheating do not block the ventilation holes on the sides and top of the IPmodem gt Only wipe the unit with a clean dry cloth To avoid equipment damage never use fluids or similar chemicals Do not spray cleaners direcily on the unit Do not use compressed air gas to remove dust version 3 0 gt The user should install an AC surge arrestor in the AC outlet to which this device is connected This avoids damaging the equipment by local lighining strikes and other electrical surges gt Due to the wind pressure equivalent area of the antenna do not make an installation in bad weather conditions gt Secure tight all parts to avoid any potential danger to persons and surroundings gt ffaced with a critical situation in which personal safety is in jeopardy do not try to keep hold of the antenna gt For safety reasons ensure that you are not near any power line gt Make sure a minimum distance of 6 metres 20 feet separates the antenna from any power line gt Before digging in case of need for a penetrating antenna mast contact your local authority to check for information regarding any underground cables and power utility line s Notices gt This product was qualified under test conditions that included the use of the supplied cable between the components To be in compliance with regulations the user must use this cable or equivalent and install it properly gt2. SHAR VAR eee arene amp COMMUNICATIONS C Ethernet C Satellite C Software Status Configuration Ethernet Interface Satellite Interface Device Software Hardware Antenna Pointing Test Multicast Mode Reboot Committed Multicast Configuration Disabled All Static Multicast IP Addresses are ignored in this mode Figure 25 Web Interface gt Confirmation of Disabled Multicast Configuration version 3 0 23 In case an invalid multicast IP address is replacing a valid multicast IP address the last valid multicast IP address will still be in use The response screen for a Committed Multicast configuration Newtec SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS B Ethernet satellite Q software Reboot status Committed Multicast Configuration Configuration Ethernet Interface Multicast Mode Static Satellite Interface Static Multicast IP Address 225 0 55 55 Multicast 0000 Static Multicast IP Address 238 1 1 1 Device Software Hardware Antenna Pointing Test Figure 26 Web Interface gt Confirmation Committed Multicast Configuration 3 8 Device 3 8 1 Software 3 8 1 1 Introduction General Case The terminal software is automatically upgraded over the satellite without any user interaction In general the only requirement for an upgrade to be successful is for the terminal to have satellite connectivity during the time of upgrade To allow a secure ter
3. Setting and Changing your IP Q settings Public IP address 192 168 1 1 Default Gateway The IPmodem web interface can be reached on e 192 168 1 1 default web interface address e The Default Gateway address Important We recommend using a Software fire wall on the computer which VN is connected to the IPmodem To know the Default Gateway address on a Windows system type the ipconfig command in the command line interface version 3 0 33 4 2 Connect a LAN to the IPmodem To connect the IPmodem to a network a router is needed The IPmodem has to be connected to the Internet AWAN interface of the router In the router configuration the Internet WAN interface must be set to DHCP mode Please refer to the router s manual for a description of how to set the Internet interface to DHCP mode and how to connect the router to your LAN local area network Please refer to Appendix B Setting and Changing your IP O Settings for a detailed explanation on how to change the IP settings in Internet WAN interface 192 168 1 1 y n ROUTER Default Gateway Sai LAN interface Important The IPmodem web interface is accessible through the IPmodem default gateway The IPmodem default gateway address can be AN looked up through the router s web interface Please refer to your router s manual for a description of how to look up the default gateway address version 3 0 34 5 APPENDIX B SE
4. The possible modem state descriptions are given below Awaiting The terminal is waiting for an action of the installer action installer Satellite Red The terminal is looking for the satellite network lookup Yellow network Synchronising Yellow The terminal found the satellite network and time synchronisation Synchronised Green The terminal is synchronised and can directly log in on the satellite network when IP traffic is received via the Ethernet interface Network login Yellow The terminal is trying to log in on the satellite network Operational The terminal is logged in Table 8 Status Page gt Modem State 13 3 6 2 2 Demodulator 3 6 2 3 The Demodulator state is indicated by a coloured LED and a state description The demodulator is locked Red 0 The demodulator is not locked Table 9 Status Page gt Demodulator LED The demodulator state is built as follows see Table 10 for more details e 95 0 dBM Es No 23 2 dB Satellite network name gt y dBm Indication of the received signal strength expressed in dBm This indication can change when going from pointing mode to operational mode Es No Es No is an indication of the received signal quality expressed in dB This indication can change when going from pointing mode to operational mode Table 10 Status Page gt Demodulator Labels Info by Error State An error message can be displayed This error message displays the current er
5. gt A failed hardware test means that at least one of the measured currents falls outside the expected range This indicates a problem in the receive and or transmit path Figure 33 shows an example where an error occurred in the receive path Hardware test ILMB current measurement test ad No current detected an Rx ILHE Es Current Oma ILMB Ts Current 294mA4 Figure 33 Failed Hardware test If the hardware test has failed please always verify the installation O of the coaxial cable A defect cable swapped Tx and Rx cables or loose contacts at one or more connectors can cause the hardware test to fail even if the iLNB itself is working correctly In some cases the hardware test cannot be executed because of the actual modem state In this case one is requested to try again later see Figure 34 Hardware test ILNB current measurement test PX Test cannot be executed right now please try again later Figure 34 Hardware test not executable 3 10 1 2 Software Test The Software test verifies the validity of the software 3 10 1 3 Ethernet LAN Test The Ethernet LAN test is composed of two tests e he Ethernet test exists of three tasks Checking the Ethernet physical layer Obtaining the IP address off the computer connected to the IPmodem Checking the IP address of the computer provided via DHCP by the IPmodem version 3 0 29 e The Number of TCP sessions shows how many T
6. All Displays Sound Network Startup Disk Location Automatic 5 Configure Built in Ethernet aa f TCP IP PPPoE AppleTalk Proxies Configure Using DHCP E Domain Name Servers Optional IP Address 123 123 123 123 66 151 173 1 Provided by DHCP server 65 116 4 130 DHCP Client ID Optional Search Domains Optional Ethernet Address 00 30 65 be 10 78 Example apple com earthlink net C Click the lock to prevent further changes gt This is where you can change your DNS settings by entering the appropriate DNS servers in the Domain Name Servers Optional box gt Ifnot already selected select Using DHCP from the drop down box called Configure in the TCP IP tab You should get a screen shot as above gt Apply your settings by clicking the Save button version 3 0 44 interface LED error indication The Rx indicator LED is off The Warning LED is orange Web interface error info Modem State Awaiting installer action Modem LED is red Web interface error info Modem State antenna pointing Web interface error info No demodulator lock Modem LED is red LED error indication The RX indicator LED is off Web interface error info Terminal specific forward carrier lookup is ongoing LED error indication Warning LED is on RX LED is on 6 APPENDIX C TROUBLESHOOTING GUIDE complete this section The position of the LEDs described in the Problem
7. Click here to return to the web interface Figure 22 Reboot in Progress gt Click on Click here to return to the web interface and wait a few minutes The satellite interface configuration is now effective 3 7 3 Multicast The satellite can send several sessions to a number of satellite terminals at the same time This is IPmulticasting There are two configurations possible in the satellite terminal to receive these programs e Static IP addresses these are IP addresses where the sessions are received You will be provided with these addresses if needed e IGMP this is a protocol that lets you receive multicast sessions maximum 10 without entering specific IP addresses version 3 0 21 3 7 3 1 View the Multicast Configuration Newtec adi i 55 00 06 39 82 53 db SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS i p Ethernet Satellite Q software Reboot Configuration for Multicast Status Configuration Receive Multicast Ethernet Interface Y Multicast Made Static Satellite Interface Static Multicast IP Address 225 0 55 55 Device Static Multicast IP Address 238 1 1 1 Software Hardware Edit Antenna Painting Test Figure 23 Web Interface View Configuration Multicast 3 7 3 2 The Multicast Parameters The displayed parameters and their description are shown below Multicast Mode Disabled Multicast mode is disabled Static The active Multicast Confi
8. Control Message Protocol Institute of Electrical and Electronics Engineers Interactive Low Noise Block down converter Internet Protocol ISP Internet Service Provider T Information Technology LAN Local Area Network LED Light Emitting Diode version 3 0 48 version 3 0 49 ch NemokOokRMewme O OOOO NT NewokomabnTbe OOOO m CL SSS ox LN Lo NCR NIT Nm HF Radio Frequency Rx NSAT 0000 WCT User Datagram Protocol Volts Alternating Current Very Small Aperture Terminal WCT Waveform Composition Table VSAT Table 19 Acronyms 8 APPENDIX E LICENSES GNU software is used in this product You can download GNU Wget from the following location http www gnu org software wget For more information about GPL check out our website at http www newtec eu index php id gpl version 3 0 50 9 APPENDIX F TERMINAL SPECIFICATIONS 9 1 IPmodem indoor unit Performance e IP data Throughput up to 7 Mbps IP forward up to 626 kbps IP return e Max download rate multicast 16 Mbps total multicast IP rate e Max concurrent multicasts 10 e Simultaneous TCP sessions 100 Interface e HFin from iLNB Frequency 950 2150 MHz Connector F female 75 Ohm e HF out to iLNB Frequency 2 50 2900 MHz Connector F female 75 Ohm Power Supply e Power supply 15 V external adaptor e Mains adaptor input 100 240 V AC 0 9A e Mains power consu
9. RJ 45 conneciors This cable is approximately 2 m long It is used to connect the IPmodem to your computer The IPmodem Ethernet connection also supporis auto cross over Hence a straight Ethernet cable also be used 2 3 2 Coaxial Cables Figure 5 Coaxial Cables Delivered with your system is a combined twin Rx Tx cable with premounted connectors on one end These coaxial cables are approx 1cm in diameter and have a length of 30 meters O Please refer to Appendix F for the cable specifications version 3 0 2 4 The ILNB The iLNB has an integrated casing and is fully sealed except for its ventilation slots Figure 6 iLNB gt Perspective and Bottom View Ne wnat Beerplon 000000 1 Feed horn Radiating feed horn of the iLNB pointed towards reflector Outdoor connection for the receive coax cable Outdoor connection for the transmit coax cable Grounding connector Outdoor connection for the grounding wire Table 4 Description Elements of the iLNB version 3 0 2 5 The antenna The antenna and masthead are developed for easy assembly and installation with integrated fine adjustment mechanism The antenna is delivered including the masthead excluding the antenna mast pole mount or wall mount Please refer to the Point amp Play Setup Manual for the antenna pole requirements Figure 7 Antenna version 3 0 3 TERMINAL WEB INTERFACE 3 1 Prepare the Settings of Your Computer Ch
10. a related document or a web link Version History and Applicability Document Software i Comments version version February 2011 11 Software release update EN August 31 2010 Updated version version 3 0 Related Documentation e The details of the installation and pointing of the reflector are described in the Point amp Play Setup Manual e Antenna Pointing Information booklet Product Range TP210 satellite terminal with 75cm antenna TP211 satellite terminal with 1m antenna version 3 0 i ede DEMNM Qvid IMPORTANT SAFETY PRECAUTIONS Install the IPmodem and antenna according to local regulations AN For the US market please visit the Federal Communications Commission s website at www fcc gov gt Before installing the IPmodem please make sure that your electrical outlet is properly wired and your computer equipment is properly grounded Consult with a licensed electrician if in any doubt gt Please read and understand all operating instructions in your user s guide located in the IPmodem shipping box gt Please read and understand all of the safety precautions set forth in this user manual and in the user s guide prior to connecting any cables to the IPmodem gt Safety and installation rules are given in standards regarding cabled distribution systems for television and interactive multimedia signals EN 50083 1 The installer must follow these rules to be conform to the law Always implemen
11. adia stalc asas E ase sien ines conde d ERN SU Didi cana 32 4 Appendix A Local Network Configuration 33 4 1 Connect a Single Computer to the IPmodem 33 4 2 Connect a LAN to the IPmodem erre 34 5 Appendix B Setting and Changing your IP Settings 35 SA 0000 RARE 35 5 2 Windows Vista e nennen nennen nens nnn nnne nnns annes nsns 39 do ICO P MER RR 41 aa IMAC O s 43 6 Appendix C Troubleshooting Guide 45 7 Appendix D Acronyms 2c dosasiiscueUus ucai Suus suuE deco sicedaias ande das EN OE sae a duscEa d ru cUS 48 8 Appendix E NIo ioL E 50 9 Appendix F Terminal Specificatlons 51 9 1 IPmodem indoor unit eeereereee e nennen 51 MOA COONS NER 51 SS JENE QUIGOOF UNID sos seara asso Sais mE 52 SP PAST cesar aera RR tac RR CURE RAR O RR RA 53 version 3 0 viii 1 INTRODUCTION 1 1 1 2 version 3 0 About the Satellite Terminal The satellite terminal is state of the art equipment allowing cost effective plug amp play connection to an extended variety of IP based applications The satellite terminal consists of e A small size high quality easy to install satellite antenna e AniLNB e An IPmodem providing an Ethernet connection to the computer of the end user or Local Ar
12. general network problem The time synchronisation is lost Reset the IPmodem section 3 4 Contact your ISP if this error is persistent for more than four hours The error can be an indication of a general network problem The IPmodem could not login to the satellite Verify if the T X cable is correctly connected If the TX cable is correctly connected and the error is still occurring after a number of hours contact your ISP to report the problem to check if your IPmodem is provisioned in the network An error occurred during the configuration of the network layers after a valid satellite network login Reset the IPmodem section 3 4 Contact your ISP if this error persists and provide them with any additional error information displayed An error is detected in the TCP acceleration service Reset the IPmodem section 3 4 Contact your ISP if this error is persistent for more than four hours version 3 0 47 Problem indication Error information in the web interface Network connectivity lost LED error indication Warning LED is on RX LED is on Error information in the web interface ACM terminal can not login onto CCM hub Error information in the web interface CCM terminal can not login onto ACM hub Error information in the web interface Installation carrier setup failed LED error indication Warning LED is on RX LED is on Table 18 Troubleshooting Table Possible
13. has the possibility to re trigger the validation process This situation can occur when a user turns off his IPmodem during the validation process or when satellite connectivity was not possible to establish during the validation process It is possible that the terminal performs a software update during the first logon This process can take up to ten minutes You may NOT interrupt the terminal yourself during this period by e g rebooting or powering down 25 version 3 0 ESHAE TO ASR TE COMMUNIGATIONS C Ethernet C Satellite Software Menu Software Status Configuration Software Version Ethernet Interface Currently Running Software Version 1 9 6 0 Satellite Interface Alternate Software Version 1 9 8 0 Try Alternate Version Multicast Device NOTE Try alternate version restarts the Modem Hardware Antenna Pointing Test Figure 28 Web Interface gt Software Alternate Version To re trigger the validation process gt Click the link Try Alternate Version The Software Upgrade page will be displayed indicating the new software version number see below gt Ifthe web interface doesn t refresh automatically navigate back to the Status page A total reboot including satellite link initialisation might take up to 10 minutes C Ethernet C Satellite Q Software Status Configuration Alternate software version 1 9 6 0 will be used Ethernet Interface Satellite Interface Multicast Device The Modem wi
14. indication column is described in section 3 5 Error EE l i Problem indication Possible solution No connectivity with IPmodem web O We would appreciate any useful feedback that can help us to The IPmodem has no connectivity with the satellite network section 3 2 2 Check if the computer can receive an IP address via DHCP as described in Appendix B Setting and Changing your IP Settings Setup Manual for the Satellite Terminal If the computer can receive an IP address unplug the Ethernet cable from your computer wait for more than three minutes and plug the Ethernet cable in again Your antenna is not pointed Consult the Point amp Play Setup Manual for the Satellite Terminal to execute the pointing process Your modem is currently in the pointing state Consult the Point amp Play Setup Manual for the Satellite Terminal to execute the pointing process Error in handling of the Rx signal The Rx demodulator cannot lock Verify the pointing of the antenna Verify the connectivity between the IPmodem and the antenna Verify the configuration of the satellite interface frequency polarisation symbol rate The modem is determining on which traffic carrier it is provisioned If the message does not disappear within 10 minutes reset the modem section 3 4 If the error is still occurring after a number of hours contact your ISP to report the problem to check if your IPmodem is provisioned i
15. not Pointed One pointing Carrier Pointing Click the Start Pointing button to Start Pointing Click the Skip Pointing button to Skip Fointing start the pointing procedure mL skip the pointing procedure Do not start pointing without pointing documentation When asked by your service provider change the pointing carrier below Figure 14 Web Interface Status when not Pointed Two pointing Carriers Pointing Click the Pointing Completed button when your antenna is Pointing Completed properly pointed Figure 15 Web Interface Pointing Pointing Your antenna is pointed Click the Restart Pointing button to restart the pointing procedure Do not start pointing without pointing documentation Restart Pointing Figure 16 Web Interface gt Antenna Pointing gt Status when Pointed or Pointing is Skipped During normal operation the button is shown via the Antenna Pointing button in the menu bar and should only be used in case pointing documentation is available and the antenna must be re pointed 3 6 3 Interface Statistics Interfaces Ethernet interface Satellite interface Directions R Statistics Bytes Packets Errors Dropped User side interface Ethernet frames Satellite side interface IP packets Receive Transmit Total number of received or transmitted bytes Received or transmitted Ethernet frames or IP packets Number of occurred errors Dropped Etherne
16. solution The connectivity with the satellite network is lost Reset the IPmodem Reset the IPmodem section 3 4 Contact your ISP if this error is persistent for more than four hours The terminal software is not compatible with the satellite network Contact your ISP The terminal software is not compatible with the satellite network Contact your ISP The activation of the installation carrier test mode failed because the terminal was not in the correct state 7 APPENDIX D ACRONYMS Acronym term Description 8PSK AC ACS Access Control Server ARP Address Resolution Protocol 8 Phase Shift Keying Alternating Current ATM Asynchronous Transfer Mode BER Bit Error Rate C N Carrier to Noise ratio CCM Constant Coding Modulation CE approved Conformit Europ enne European health amp safety product label O O nimim Ujo Direct Current DHCP V DVB RCS DVB S DVB S2 EIRP Dynamic Host Configuration Protocol UO UJ Digital Video Broadcasting Digital Video Broadcasting Return Channel Satellite Digital Video Broadcasting over Satellite 2 Effective Isotropic Radiated Power ETSI Norm Frame Composition Table m Z E GMSK G T U HTTP ICMP IEEE iLNB Forward Error Correction File Transfer Protocol Gaussian Minimum Shift Keying Antenna Gain to System Noise Temperature Ratio Q Graphical User Interface Hyper Text Transfer Protocol Internet
17. 0 06 39 82 53 13 Huiticast Management IP Address 192 158 1 1 Device mens Netmask 255 255 2550 Hard aos Back Gave Antenna Pointing Test Figure 18 Web Interface gt Edit Configuration Ethernet I nterface version 3 0 17 gt Click on Edit in the Web Interface gt View Configuration Ethernet interface Figure 17 to change the Ethernet Settings gt Edit the parameters to be changed gt Click on Save in the Web Interface gt Edit Configuration Ethernet interface Figure 18 to save the new settings The Ethernet interface configuration is now saved 3 7 2 Satellite Interface The satellite interface settings are predefined in factory These AN settings may only be changed upon advice of your internet service provider 3 7 2 4 Introduction This section describes the interface settings between the terminal and the satellite Every satellite interface setting consists of Initial Receive Carrier This is the initial receive carrier via which the IPmodem will try to gain access to the network Pointing Carrier This carrier is needed to enable antenna pointing via the Point amp Play mechanism When two different pointing carriers are assigned to the terminal the installer can perform his pointing on two different pointing carriers At least one pointing carrier must be enabled 3 7 2 2 View the Satellite Interface Configuration Maximum two initial receive carrier settings a
18. 714 118 118 Figure 9 Page Layout of Web Interface Each of the web interface pages contains the same elements e A Banner The banner contains the Newtec logo and shows the Air MAC address e B Status bar The status bar always shows the most important status LEDs This information will be specified in the body of the Status page version 3 0 3 3 2 version 3 0 C Menu structure On the left hand side of the page the site navigation is found Click an item to select it The menu structure may differ depending on your login status e D Body The actual content of the web interface is shown in the body It always shows the page title and one or more content blocks or forms Menu Structure The menu structure of the web interface of the web interface is described below see Figure 10 e Status Check on the device and network status e Configuration Ethernet Interface Check and alter the Ethernet interface configuration Satellite Interface Check and alter the Satellite interface configuration Multicast Check and alter the Multicast configuration e Device Interface Software Check on or alter the software version Hardware Check the Hardware version e Antenna Pointing Repoint your antenna e Test Run tests on the device status Configuration Ethernet Interface Satellite Interface Multicast Device Software Hardware Antenna Pointing Test Figure 10 Menu Structu
19. CP sessions are currently active The maximum number of simultaneous TCP sessions is 100 Consequently if this number is exceeded TCP sessions will be delayed until the number drops again below 100 see Figure 35 Ethernet LAN test Ethernet test not executed Number of TCP Sessions PX Maximum number of TCP sessions exceeded TCP Sessions 110 100 Figure 35 Number of TCP sessions exceeded 3 10 1 4 Satellite Connection Test The Satellite connection test is composed of three tests e The Physical layer test checks if the physical layer of the IPmodem satellite connection is able to receive data e The Data link layer test checks if the system is able to send data to the satellite e The Network layer test checks the IP connection 3 10 1 5 Traffic Test The Traffic test is composed of three tests e A ping traffic test tests if ping packets can be transported over the network from the IPmodem over the satellite to the hub site The following fields can be filled in Ping packet size bytes minimum 1 and maximum 65 507 bytes Number of pings minimum 1 and maximum 100 e The DNS traffic test resolves a URL via a name server at the hub site e The Http GET traffic test verifies the TCP acceleration and pre fetching The Http GET traffic test uses a TCP connection and can hence not be executed when the maximum number of TCP sessions is D exceeded see section 3 10 1 3 In this case the Http GET tr
20. DNS server Alternate DNS server validate settings upon exit version 3 0 38 5 2 Windows Vista gt Open the Start Menu and select Control Panel Tage Documents Pictures Music Games Search Recent items Computer Network Connect To Customize the appearance and functionality of your computer add or j i p mia E i j Default Programs remcse programs and set up network connections and user accounts Help and Support Select the option View network status and tasks Network anc Internet a Connect to the Internet RIT Set up file sharing Select Manage network Connections Tasks View computers and devices Connect to a network Set up a connection or network Manage network connections Diagnose and repair gt Double click on Local Area Connection version 3 0 39 LAN or High Speed Internet 1 BE Local Area Connection gt Select the button Properties at the bottom gt Select Internet Protocol Version 4 TCP IPv4 E Network Adapter This connection uses the following items 08 Parallels Shared Folders Network Provider v 9 amp Client for Microsoft Networks QoS Packet Scheduler v BE File and Printer Sharing for Microsoft Networks iv 4 intemet Protocol Version 6 TCP IPv6 YS intemet Protocol Version 4 TCP IPv4 V Link Layer Topology Discovery Mapper I O Driver Link Layer Topology Discovery Responder Desc
21. Different types of cord sets may be used for connections to the main Supply circuit Use only a main line cord that complies with all product safety requirements of the country of use gt Installation of this product must be in accordance with national wiring codes In some countries authorisation is needed for satellite reflector installation Call your local authorities in case of doubt version 3 0 vi TABLE OF CONTENTS About this VAIN A science isa SR nO mansevicaeweuntiehciweneseecneticn ii Important Safety Precautions ecce eeeeeee eee eee ieeee nennen nnn nhan nnns iv 1 IVEY OCG o ross ET cpa DE RBS EE DI SR 1 1 1 About the Satellite Terminal eee 1 ke oaan VASKS cus tetnwavaes cde v IU TEE A D FUP DK ad FUTURUS dS 1 2 Satellite Terminal Componentis e eere eeee nennen 2 NI Le 60619 i m T 2 2At e MOOT Front te QING MR 2 212 WNC MCOCM Bac PANO am goias fostes jis tomato ioga is lusa polos pad 3 243 TNE OWE OUPPIY usadas gt e ra tp 3 2 2 The Pointing Tool eererena nnne nnne nnns 4 Ad GDO 5 2 3 1 Ethernet Cables RETE 5 poe CoOQMAlCADIO serso a EEE 5 eA TNE E e E S ee 6 29 Bean a eea a 7 3 Terminal Web Interface nannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 8 3 1 Prepare the Settings of Your Computer aeee 8 3 2 How to Access the Terminal Web Interf
22. TTING AND CHANGING YOUR IP SETTINGS The sections also describe how to change your IP settings to enable your computer to accept an IP address assigned by the IPmodem 5 1 Windows 7 gt Open the Start Menu and select Control Panel Pageant m Getting Started SY sat studio for MySQL l Fa Connect to a Projector Er Ca Calculator Documents Pictures Music 4 al Sticky Notes Computer Control Panel E Snipping Tool Change settings and customize the functionality of your compute Devices ana Frinters da XPS Viewer Default Programs S Paint k Help and Support eS SOL Studio for SOL Server Y DcUpdater gt All Programs Search programs and files version 3 0 35 version 3 0 36 gt Select the option View network status and tasks gam Network and Internet ci View network status and tasks est Choosehomegroup and sharing options Select the option View network status and tasks wi Network and Sharing Center c View network status and tasks 4 anetwork View network computers and devices etw Add a wireless device to the n gt Select the option Local Area Connection Connect or disconnect Access type Internet Connections In Local Area Connection Selectthe button Properties at the bottom Connection IPv4 Connectivity Internet IPv Connectivity Ho Internet access Media State Enabled Duration 00 45 50 Speed 100 0 Mbps A
23. User Manual for the Satellite Terminal version 3 0 2011 Newtec Cy N V The material contained in this document is confidential and intended for use only by parties authorised by Newtec All Rights Reserved No part of this document may be photocopied reproduced stored in a retrieval system or transmitted in any form or by any means whether electronic mechanical or otherwise without the prior written permission of Newtec Cy N V Newtec Cy N V Laarstraat 5 9100 Sint Niklaas Belgium General 32 0 3 780 65 00 www newtec eu Fax 32 0 3 780 65 49 General general newtec eu version 3 0 ABOUT THIS MANUAL This user manual is intended for the user of the satellite terminal It provides safety precautions a description of the satellite terminal and a detailed description of how to use the GUI Graphical User Interface First line troubleshooting information is also included Cautions and symbols The following symbols appear in this manual A caution message indicates a hazardous situation that if not avoided may result in minor or moderate injury It may also refer to a procedure or practice that if not correctly followed could result in equipment damage or destruction your equipment including helpful hints shortcuts or important A hint message indicates information for the proper operation of Q reminders E A reference message is used to direct to an internal reference within the document
24. YB S2 ACM Symbol Rate 22 0000 MBaud 30 0000 MBaud Pointing Carrier Pointing Carrier 1 Pointing Carrier 2 Default 9 Carrier 1 Carrier 2 Enabled Enabled Disabled Enabled Disabled Transport OQove s pve sz2 ccm OpwvB s pve s2 ccm O Mode DVB 52 ACM DVB 52 ACM Symbol Rate 30 0000 MIB aud 27000 MBaud ea aso p Gast O West ss Ff East O West Warning Entering incorrect settings will prevent your modem to logon to the N network Only change satellite configuration settings on request of your Internet Service Provider Figure 20 Web Interface gt Edit Configuration Satellite Interface gt Click on in the Web Interface gt Edit Configuration Ethernet interface Figure 20 to save the new settings The satellite interface configuration is now saved and the changes in the configuration are displayed version 3 0 20 Changing initial carrier 2 frequency from 0000000 to o Changing initial carrier 2 symbol rate from 200000 to o Changing pointing carrier 2 frequency from 110000000 to o Changing pointing carrier 2 symbol rate from 220000 to o The configuration was updated Changes may not take effect until after the next reboot Figure 21 Example of Satellite Interface Configuration Changes gt Click on reboot at the bottom of the page gt Click on Normal Reboot to confirm and execute the reboot Reboot The Modem will restart in a few seconds
25. ace ie 8 3 2 1 With Satellite Connection eeeeeesssssseeeeeeeeeeeeennnn nnn 8 3 2 2 No Satellite Connection esses nnns 9 do XOVerVIeW WED internate cessa assa eere itus ca ado nap oa Rol en aud dass Grs dae ae go atuais seis 9 do General EAVOUE sua essas N ene eee acaso eee 9 332 M n STuciUl e ERNEUT 10 3 4 Reboot the IPMOdeM cccsccccccesseceecceessececcceeeececcseagseeeesauseeeeesaagseeessaas 11 Seo ae oxi Be gibi AUS BI EM 11 3 0 zc p iu na di EE 11 302 odele 12 S MEME n Li LED 12 S DAUS PAGO EE Tm 12 3 6 1 WME OCT phos ere ERR C 12 3 6 2 11 1 001 2 ee 13 9 50 3 d ielfacBHoLdlls lie D eee ee ne ne ee ae eee ee eee eee eee ee 16 version 3 0 vii 37 CONIO EEUU PS 16 3 7 1 Ethernet Inter ace eese nennen nnn nnns 16 SWAP SACI LOW AC EO 18 SNC MEM IU ir m 21 o MEER c ei a 24 3 8 1 SON AN S eem dvrepaxtad er misura EE E AE ups RR SUR niu ED ISU EE ie NR NUE 24 So INC O ii E D PIUR Im ad Rd PuNTMR USUS 27 99 Antenna OM WING osueo cau cnsuneueasacrosdasncrcodvernenciyenasesninsasauiensats Gips EPI e SNP FUERTE OU 27 3 10 p e e E E 28 3 10 1 Test Descriptions eesseeeeeseesseseeeeeeeeeennnnnnm nnn 29 3 10 2 On Screen Test Results eee ccccccccecceseeseeeeeeeseeeeeseeeeeeeeseeeeeseeeeeessseeaeees 30 2 10 9 Filed TOSUTSOSHIIS sans rangodi seo og assis
26. affic test will time out or should be stopped manually 3 10 2 On Screen Test Results Mark EE or unmark L a test depending on the tests to be run Section 3 10 1 gives a description of the tests which can be performed Click on the Letest button to begin the test As a result a screen with the requested test results will be shown see Table 17 version 3 0 30 version 3 0 Running test Test waiting to run Successful test Unsuccessful test Table 17 Possible States of Pmodem Test Tests started 18 seconds ago Hardware test ILNB current measurement test ILME Ex Current ILWB Tx Current Software test Software test v running software version 1 11 1 0 alternative software version 1 11 0 Ethernet LAN test Ethernet test v link up 100baseTx FD Number of TCP Sessions v TCP Sessions D 100 Satellite connection test Physical layer test v Data link layer test rd Network layer test v Traffic test Ping traffic test v o bytes 1 packets transmitted 1 packets received 0 packet loss round trip min avo mas 560 8 560 0 569 8 ms DNS traffic test v Http GET traffic test v start test Expart to text file Figure 36 On Screen Test Results 31 3 10 3 version 3 0 32 Filed Test Results Click on the button to export the file As a result a web page with the test results in text format will be provided The test results can now be saved ina t
27. are shown in the table below Initial Receive Carrier Preferred Mark for the preferred Initial Receive Carrier Transport Mode DVB S DVB S2 Constant Coding Modulation CCM DVB S2 Adaptive Coding Modulation ACM Frequency Initial receive frequency GHz oymbol Rate Initial receive symbol rate Mbaud Pointing Carrier Default Mark for the default pointing carrier Transport Mode DVB S DVB S2 Constant Coding Modulation CCM DVB S2 Adaptive Coding Modulation ACM Frequency Initial receive frequency GHz Symbol Rate Initial receive symbol rate Mbaud Orbital Position Orbital position of the satellite in degrees and East West selection Table 13 Configuration Page gt Satellite Interface Parameters gt Initial Receive Carrier version 3 0 19 3 7 2 4 Edit the Satellite Interface Configuration gt Click on in the Web Interface gt View Satellite Configuration Interface as shown in Figure 19 gt Edit the parameters to be changed and as described in Figure 20 be enabled if the frequency of the configuration is filled in O An initial receive carrier setting or pointing carrier setting can only ontiguration Tor satellite interrace Initial Recetve Carrier Initial Receive Garrier 1 Initial Receive Carrier 2 Preferred Carrier 1 9 Carrier 2 Enabled Enabled Disabled Enabled Disabled Transport OpwvB s pve sz2 ccm O OpwvB s pve s2 cem O Made DYB S2 ACM D
28. ctivity Sent A Received ae 1 220 884 43 218 005 gt Select Internet Protocol Version 4 TCP IPv4 gt Select Properties i Local Area Connection Properties Networking Connect using amp Broadcom MetXtreme Gigabit Ethemet This connection uses the following items 1E Client for Microsoft Networks VirtualBox Bridged Networking Driver QoS Packet Scheduler File and Printer Sharing for Microsoft Networks wi Intemet Protocol Version 6 TCP IPv6 Intemet Protocol Version 4 TCP IPv4 Ea Link Layer Topology Discovery Mapper 1 0 Driver wi Link Layer Topology Discovery Responder Uninstal Description nii Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks version 3 0 37 gt Inthe General tab make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected Internet Protocol Version 4 TCP TPv4 Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address Subnet mask Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred
29. dB 10 C non inverted 27 dBm typ for 500mW version NTC 2530 29 dBm typ for 800mW version NTC 2532 1 5 dB 90 C non inverted 10 7 12 75 GHz physical mounting 13 75 14 5 GHz Ku band linear and orthogonal to Rx 30 to 60 C IP67 O 100 condensing 500 W m maximum lt 40 mm h 80 km h no deterioration lt 180 km h 9 4 Antenna Environment e Ambient Temperature 30 to 60 C e Weather protection incl Industrial amp coastal e Relative Humidity 0 100 96 e Solar Radiation 1120 W m e Wind Load operating lt 80 km h lt 0 22 dev TX e Wind Load survival 180 km h Dimensions e TP210 satellite terminal with 75cm antenna Reflector Height 810 mm Reflector Width 750 mm Aperture 750 mm Feed clamp 40 mm diameter Elevation range 0 90 deg Azimuth range O 360 deg Mast dimensions 45 70 mm 60 70 mm recommended Colour light grey RAL 7037 Weight 10 kg e P211 satellite terminal with 1m antenna Reflector Height 1127 mm Reflector Width 1000 mm Aperture 1000 mm Feed clamp 40 mm diameter Elevation range 13 90 deg Azimuth range 0 360 deg Mast dimensions 65 76 mm Colour light grey RAL 7037 Weight 17 kg Operating antenna remains operational with a maximum pointing degradation as indicat
30. ea Network LAN The iLNB low power equipment is light weight easy to install and highly reliable All parts are built using state of the art microwave design that guarantees an unequalled reliability for many years Connected to the interactive iLNB by means of transmit and receive cables the high speed IPmodem provides an asymmetrical 2 way broadband access to IP applications e g Broadband Internet Access Its small size in line with the best practice in the telecom and IT industries makes it suited for any type of user business or consumer Installation Tasks To ensure proper installation of the satellite terminal the installation tasks described in the Point amp Play Setup Manual must be followed performed Please read this Setup Manual carefully during installation 2 SATELLITE TERMINAL COMPONENTS 2 1 2 1 1 version 3 0 The IPmodem The IPmodem Front Panel Figure 1 The I Pmodem Front Panel Cs i Power LED Green continuous when powered up Warning LED Yellow continuous when the terminal is not logged on to the satellite network LAN indicator LEDs Left Green continuous link layer status Right Green blinking Ethernet frames are received or transmitted 4 Rx indicator LED Green continuous forward satellite signalling receiving 5 Tx indicator LED Green blinking traffic transmitting via the satellite link Table 1 Description of the Elements on the I Pmodem Front Pan
31. eck if your computer is setto DHCP This way the computer can receive an IP address from the IPmodem Follow the procedure in Appendix B Setting and Changing your IP Settings to check and or change your IP settings 3 2 Howto Access the Terminal Web Interface 3 2 1 version 3 0 With Satellite Connection In the normal operational mode a connected computer should be configured in DHCP mode to retrieve an IP address automatically and to retrieve the DNS server The IPmodem acts as a DHCP server for the computer Browse to the web interface gt Type the IPmodem s address in the address bar of the browser 192 168 1 1 You are re directed to the Status page of the terminal amp http 192 168 1 1 Figure 8 The IPmodem s Address in the Address bar of the Browser interface See Appendix A Local Network Configuration O Alternatively use the Default Gateway address to reach the web It is possible that during first logon the IPmodem will perform an upgrade with the latest software since you cannot login using the old SW This process can take up to ten minutes You may NOT interrupt the terminal yourself during this period e g by rebooting or powering down If newer software is available the terminal will e Download this software e Install this software e Reboot the terminal e Logon to the network again 3 2 2 No Satellite Connection Make sure your computer is able to receive an IP address
32. ed Survival the antenna will be degraded permanently however no parts of the antenna will get loose version 3 0 53
33. el 2 1 2 2 1 3 version 3 0 The IPmodem Back Panel Figure 2 The Pmodem Back Panel Tx connector Indoor connection for the transmit coax cable Rx connector Indoor connection for the receive coax cable 3 Reset button Reboot press once briefly hold less than 5 seconds Factory Reset press and hold for more than 5 seconds Resetting will also reboot the terminal and change all the IP settings back to the default factory settings 15V power cable Power connector 5 5 2 5mm plug connector 3 Ethernet cable connector Connection for the LAN type RJ 45 Ethernet cable Table 2 Description of the Elements on the I Pmodem Back Panel The Power Supply Figure 3 IPmodem Power Supply e Universal input range nominal 100 240 Volt 50 60 Hz e NEMA IEC320 C8 socket e CE approved e Output 15V 2A e Plug 5 5 x 2 5 mm 2 2 The Pointing Tool The pointing device with the functionality as shown in Figure 4 is delivered with an earphone and appropriate battery Figure 4 Pointing Device Number Description Connection for the Earphone On Off and Volume Wheel Connection for Transmit Cable Table 3 Description elements of Pointing Tool The dimensions of the device are e Height 29 02 mm e Length 81 82 mm e Width 61 56 mm version 3 0 2 3 Cables 2 3 1 Ethernet Cables Included with your Sat3Play Terminal is a crossed red Cat 5 Ethernet cable with
34. ext file from the browser as shown in Figure 34 http 192 1 _test_report TEST REPORT Air MAC address 00 06 39 6842 53 db Hardware Id NTC 2252 Serial number OOO81090 111 Froduction plant 10 Production serial 30038504 Production date 00G sig verification ok pkcert iuis Uptime 11 10 40 up load average Ethernet Interface State GREEN Satellite Interface State GREEN Software state GREEN Modem State operational Error State software Version 1 9 5 0 1 Ethernet Eth MAT Address 00 06 39 5852 Management IF Address 192 168 1 1 Netmask Bee eo ele eb x 2 Satellite interface Initial Receive transponders Preferred transponder S X TRAMSPOMDER 1 Transport Mode DVB SZ CCM Figure 37 Web Interface Test Export to Text File 0 47 0 22 E 05 4 APPENDIX A LOCAL NETWORK CONFIGURATION The following provides an overview of IP network configurations The situation is explained for connecting a single computer to the IPmodem or for connecting a router with its own LAN to the IPmodem To correctly interpret the figures keep in mind the following convention O Private IP address O Public IP address 4 1 Connect a Single Computer to the IPmodem Once the computer is connected to the IPmodem s Ethernet interface set the computer s IP settings to DHCP enable Settings for a detailed explanation on how to change the IP Please refer to Appendix B
35. guration is based on entered Static Multicast IP Addresses IGMP Dynamic Dynamic IGMP multicast mode Static Multicast IP Maximum 10 multicast IP Addresses can be assigned Address 1 10 and active in case of Static Multicast Mode Table 14 Configuration Page gt Multicast parameters version 3 0 22 3 7 3 3 Edit the Multicast Configuration ESHAPMP eee eae COMMUNICATIONS C Ethernet C Satellite C Software Configuration for Multicast Status Configuration Ethernet Interface Satellite Interface Device Software Hardware Antenna Pointing Test Multicast Mode Static Static Static Static Static Static Static Static Static Static Multicast Multicast Multicast Multicast Multicast Multicast Multicast Multicast Multicast Multicast Receive Multicast Address Address Air MAC 00 06 39 82 53 db Reboot O Disabled Static OTIGMP Dynamic t pees Db 55 38 1 1 1 Address Address Address Address Address Address Address Address Figure 24 Web Interface Edit Multicast Configuration Click on in the Web Interface View Multicast configuration Figure 23 to Change the Ethernet Settings Edit the parameters to be changed gt Click on in the Web Interface gt Edit Multicast configuration Figure 24 to save the new settings The Multicast configuration is now saved The response screen for a Disabled Multicast configuration
36. ission Control Protacal Intermet Protocol The default Wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected Notify me when this connection has limited ar na connectivity gt Select the tab General gt Scroll down the items and select Internet Protocol TCP IP Click the Properties button The Internet Protocol TCP IP Properties dialogue will open By default the dialogue is set as shown below Internet Protocol TCP IP Properties Ax General Alternate Configuration fou can get IP settings assigned automatically if your network supports thie capability Othenwse vou need to ask your network administrator for the appropriate IP settings 5 Obtain an IP address automatically Use the following IP address 5 Obtain ONS server address automatically C5 Use the following ONS server addresses version 3 0 42 gt Select the tab General If the radio button Obtain an IP address automatically is selected your computer is able to receive an IP address If the radio button Obtain an IP address automatically is not selected gt Select the radio button Obtain an IP address automatically gt Click the OK button Your computer will now be able to accept an IP address from the IPmodem 5 4 MacOSX gt Click on your Apple menu and choose System Preferences File About This Mac Sof
37. ll restart in a few seconds Software Hardware Antenna Pointing Test Figure 29 Web Interface gt Software Upgrade Confirmation When a newer version is present and validation fails the software LED is red Refer to section 3 5 for more information on the meaning of the software status LEDs 26 3 8 2 Hardware Newtec SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS C Ethernet C Satellite C Software Menu Hardware Status Configuration Hardware ID MTC 2252 Ethernet Interface Hardware version 1 Satellite Interface Multicast Device 24 Software Antenna Pointing Test Figure 30 Web Interface Hardware Below are given the displayed parameters and their description These values are read only Table 16 Configuration Page View Hardware Parameters 3 9 Antenna Pointing Newtec ac E 00 06 39 82 53 db SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS Ethernet Q satellite Q software Reboot Menu Status Status Configuration Overview Ethernet Interface Modem State operational Satellite Interface Multicast Demodulator 53 3 dBm Es No 17 1 dB Device Software Version 1 9 9 0 Software Hardware Test Pointing Your antenna is pointed Click the Restart Pointing button to restart the pointing procedure Do not start pointing without pointing documentation Restart Pointing Figure 31 Antenna Pointing In case the antenna
38. minal software upgrade mechanism the flash memory of the modem can contain two different software versions A newly installed software version has to pass an automatic software validation procedure After a software upgrade the IPmodem is automatically reset version 3 0 24 Newtec Air MAC id S Doda 39 82 55 SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS i Q Ethernet satelite software Reboot Menu Software Status Configuration Software Version Ethernet Interface Currently Running Software version 1 9 6 0 Satellite Interface Alternate Software Version 1 9 6 0 Multicast Device Hardware Antenna Pointing Test Figure 27 Web Interface gt View Software Configuration Table 15 gives a description of the parameters in the Software menu Software version Currently Running The currently installed software version is displayed Software Version When an alternate software version is available you will be provided with a link Try Alternate Version Alternate Software Only displayed when an alternative software version is Version present Table 15 Software Page 3 8 1 2 Software Upgrade version 3 0 A newly installed software version must pass an automatic software validation procedure When this software validation process fails the old software version remains in use The passive memory bank now contains a newer software version that did not pass the validation process In this case the user
39. mption 30 W maximum Environment e Operational O to 40 C e Storage 10 to 60 C e Humidity 10 70 non condensing Dimensions e W190x D180 x H53 mm including RF connectors e Weight 0 5 kg 9 2 Coaxial cable Electrical e Frequency range 0 5 3 0 GHz e Impedance 75 3 Ohm e Attenuation lt 18 0 dB O 3000 MHz e Return loss gt 18 dB up to 2150 MHz gt 15 dB up to 3000 MHz e Structural return loss up to 3 peaks of gt 15 dB over 0 5 3 0 GHz band version 3 0 51 gt 85 dB up to 2150 MHz gt 75 dB up to 3000 MHz lt 3 Ohm inner outer e Compliant to standards EN50117 2 4 and EN501117 2 5 up to 3000 MHz e Screening attenuation e DC Resistance Environment e Ambient Temperature e Minimum Installation Temperature e Relative Humidity e Weather Protection e Solar Radiation 9 3 Performance e Receive characteristics Gain Spectrum conversion e Transmit characteristics Output power Power stability Spectrum conversion Interface e FEF in receive Frequency Polarisation e RF out transmit Frequency Polarisation Environment e Ambient Temperature e Weather Protection e Humidity e Solar Radiation e Rain e Wind Load e Wind Load survival version 3 0 52 40 to 80 C operating amp storage 5 C 0 100 IP67 incl Industrial amp Coastal 1120 W m ILNB outdoor unit 57 to 70dB 0 5
40. n the network Error Problem indication Possible solution Code version 3 0 46 Error information in the web interface Network lookup failed LED error indication Warning LED is on RX LED is on Perot information in the web interface Synchronisation process failed LED error indication Warning LED is on RX LED is on Error information in the web interface Synchronisation lost LED error indication Warning LED is on RX LED is on Error information in the web interface Network login failed Error information on the IPmodem LED error indication Warning LED is on RX LED is on Error information in the web interface Network Layer configuration failed LED error indication Warning LED is on RX LED is on Error information in the web interface TCP acceleration service failed LED error indication Warning LED is on RX LED is on If the P modem could not login to the satellite network maybe the result of pointing to a wrong satellite Verify the configuration of the satellite interface If the pointing data is correct check if the antenna is pointed correctly Re point if necessary Heset the IPmodem Contact the ISP Internet Service Provider if this error is persistent for more than four hours The time synchronisation process failed Reset the IPmodem section 3 4 Contact your ISP if this error is persistent for more than four hours The error can be an indication of a
41. nd pointing carrier settings can be assigned and displayed Only the settings that are enabled are displayed How to change the satellite interface configuration is described in section 3 7 2 4 If two settings for a carrier are enabled and displayed the preferred initial receive carrier is marked by v If two settings for a carrier are enabled and displayed the default pointing carrier is marked by v The final selection of the pointing carrier that is used for pointing is done in the Status Page as shown in Figure 14 where the non default pointing carrier can be selected In the example of Figure 19 two initial receive carriers and two pointing carriers are enabled Initial Receive Carrier 2 is marked as preferred and Pointing Carrier 1 is set as default version 3 0 18 onfiguration for Satelite Interface Initial Receive Carrier Initial Receive Carrier 1 Initial Receive Carrier 2 Preferred d Transport Mode DYB Se2 CCM DVB 52 CCM Frequency 11 8450000 GHz 11 2350000 GHz Symbol Rate 22 0000 MBaud 30 0000 MBaud Pointing Carrier Pointing Carrier 1 Pointing Carrier 2 Default v Transport Made DYB Se2 CCM DYB Se2 CCM Frequency 10 5912500 GHz 12 5650000 GHz Symbol Rate 30 0000 MBaud 27 5000 MBaud Orbital Position 38 0 East 23 59 East Figure 19 Web Interface gt View Configuration Satellite Interface 3 7 2 3 The Parameters of the Satellite Interface The displayed parameters and their descriptions
42. oftware version than the running software version and The newer software version was not selected because the software validation process failed See Appendix C Troubleshooting Guide for possible actions and follow up Yellow The terminal is retrieving new software via satellite This can take up to 10 minutes Green No problem The terminal is running with the latest software version Table 7 Status LEDs Software 3 6 Status Page 3 6 1 Introduction In normal operation when the terminal is pointed and active there are two parts to the Status Page as shown in Figure 12 which are described in more detail in the following sections e Overview This part gives an overview of the IPmodem demodulator and software state e Interface Statistics This part gives an overview of the IPmodem statistics version 3 0 12 3 6 2 3 6 2 1 version 3 0 Overview C Modem State operational Demodulator 53 3 dBm Es No 17 1 dB Software Version 1 9 9 0 Interface Statistics Interface bytes packets errors dropped Rx 154706026 1462911 0 0 Ethernet Interface TX 324364508 14542867 0 0 Rx 341966599 18470133 0 0 Satellite Interface TX 51830824 496 14 118 118 Figure 12 Status Page when the Terminal is Pointed Overview Modem State The IPmodem state is indicated by a coloured LED and a state description For the LED colour code refer to Table 8
43. plug into an extension lead with 1 or more sockets or other outlet unless the plug can be fully inserted with no part of the pins exposed gt The in line power supply input power cord must be connected to a properly grounded three prong AC outlet Do not use adapter plugs or remove the grounding prong from the plug gt Do not use the in line power supply power cord when damaged in any way Cautions A caution is defined as a procedure or practice that if not correctly followed could result in equipment damage or destruction gt Always observe the following cautions Not following these cautions will cause the warranty to be invalid gt Always use the in line power supply with the IPmodem Using a different power supply may cause equipment damage gt To ensure regulatory and safety compliance use only the provided power and interface cables or cables which conform to the specifications within this manual gt Do not open the unit Do not perform any actions other than those contained in the installation and troubleshooting instructions Refer all servicing to qualified service professionals gt Avoid damaging the IPmodem with static electricity by first touching the coaxial cable connector when it is attached to the earth grounded coaxial cable wall outlet Always first touch the coaxial cable connector on the IPmodem when you are disconnecting or re connecting your Ethernet cable from the IPmodem or your computer
44. re for the User 10 3 4 Reboot the IPmodem See section 2 1 2 for similarities with the hardware button reboot C Ethernet Satellite t Software Reboot Figure 11 Location of the Reboot Link gt Click the Reboot link at the right of the status bar to reboot the terminal The IPmodem will reboot and return to the Status page This may take up to one minute including satellite link initialisation has been performed Changes may not take effect until after the The reboot of the IPmodem is needed when a re configuration O next reboot 3 5 LEDs in the Status Bar 3 5 1 Ethernet LED The Ethernet LED gives the general status of the Ethernet connection to the IPmodem Connection is not OK Yellow Connection is OK but no DHCP address is given Green A DHCP address is given and the connection is OK Table 5 Status LEDs Ethernet version 3 0 11 3 5 2 Satellite LED The Satellite LED gives the general status of the Satellite connection to the IPmodem LED colour code Description Red 00 No connectivity no valid signal received Yellow A valid signal was received The terminal is busy logging in on the satellite network Green The system is operational and the user is logged in on the satellite network Table 6 Status LEDs gt Satellite 3 5 3 Software LED The Software LED gives the general status of the installed software or the updates The terminal has a newer s
45. ription Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Select Properties Make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected version 3 0 40 Em Internet Protocol Version 4 TCPA Pul 4 Properties ES E al General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise vou need to ask your network administrator for the appropriate IP settings s Obtain an IP address automatically 6 Use the following IP address ig Obtain DNS server address automatically Use the following DNS server addresses Advanced gt Click the OK button 5 3 Windows XP gt Open the Start Menu and select Control Panel gt Open the Network Connections window Right click on the active LAN connection and select Properties The Local Area Connections Properties dialogue will open version 3 0 41 Local Area Connection Properties General Authentication Advanced Connect using B Marvell ukon 8868053 PCI E Gigabi Configure This connection uses the Following items A File and Printer Sharing for Microsoft Networks al v dal qos Packet Scheduler Wl 55 ntemst Protocol TCPAP fie easy Install innst Properties Description Transm
46. ror status and will be reset when the terminal has entered the satellite network and the terminal is operational details on possible errors and actions needed to resolve the Please refer to Appendix C Troubleshooting Guide for more 5 occurring error 3 6 2 4 Software Version The running software version is indicated by its version number 3 6 2 5 Pointing version 3 0 This section of the web interface displays information on the pointing status of the terminal The following status can be viewed e Status when the antenna is not pointed as shown in Figure 13 giving the option to start pointing or to skip pointing Where two pointing carriers are available one can choose the used carrier as shown in Figure 14 e Status during the pointing of the antenna see Figure 15 Click on Pointing 14 version 3 0 15 Completed when the antenna is pointed e Status when pointed successfully or pointing skipped as shown in Figure 16 This is the status during normal operation of the terminal after pointing For more details about the functioning of these buttons and o navigation between screens refer to the Point amp Play Setup Manual for the Satellite Terminal Pointing Click the Start Pointing button to Click the Skip Pointing button to skip Skip Pointing start the pointing procedure the pointing procedure Do not start pointing without pointing documentation Figure 13 Web Interface Status when
47. should be re pointed click the RestmPoining button version 3 0 27 The pointing procedure is described in the Point amp Play Setup Manual for the Satellite Terminal The GUI interface is described in paragraph 3 6 2 5 3 10 Test To view the functioning status of the satellite terminal or to identify problems that may occur several tests can be run on the terminal Tests Hardware test ILMB current measurement test not executed Software test Software test not executed Ethernet LAN test Ethernet test not executed Number of TCP Sessions not executed Satellite connection test Physical layer test not executed Data link layer test not executed Network layer test not executed Traffic test Ping traffic test not executed Ping packet size bytes Number of pings DNS traffic test not executed Http GET traffic test not executed Figure 32 Web Interface gt Test Overview The list of available tests depends upon the hardware version of O the terminal and can therefore slightly differ from what is shown in figure 32 version 3 0 28 3 10 1 Test Descriptions 3 10 1 1 Hardware Test The Hardware test verifies the proper functioning of the ILNB by measuring the current in the receive and transmit path between the IPmodem and the iLNB Possible test results see also paragraph 3 10 2 gt A successful hardware test means that both the Rx and Tx current are within the expected range
48. t frames or IP packets Table 11 Status Page gt Interface Statistics 3 Configuration Reboot the IPmodem when a re configuration has been B performed Changes may not take effect until after the next reboot 3 7 1 Ethernet Interface This section describes the interface between the computer and the IPmodem version 3 0 16 3 7 1 1 View the Ethernet Interface Configuration L Newtec _ SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS C Ethernet C Satellite amp Software Configuration for Ethernet Interface Status Sahhgurauono Ethernet Interface S oxellite ImteHfare Eth MAC Address D 0 06 39 82 53 13 Multicast Management IP Address 192 168 1 1 Device Metmask 255 2b55 2b5b Software Hardware Antenna Pointing Test Figure 17 Web Interface gt View Configuration Ethernet I nterface 3 7 1 2 The Parameters of the Ethernet Interface The displayed parameters and their description are shown below Eth MAC address MAC address of the Ethernet interface Management IP Management IP address of the Ethernet interface address Netmask Network range for the user s LAN Table 12 Configuration Page Ethernet I nterface Parameters 3 7 1 3 Modify the Ethernet Interface Configuration SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS C Ethernet C Satellite Software Configuration for Ethernet Interface Status onerar Ethernet Interface Eth MAC Address 0
49. t regulations as issued by national and local authorities Warnings A warning is defined as a procedure or practice that if not correctly followed could result in injury death or long term health hazard Always observe the following warnings Not following these cautions will cause the warranty to be invalid gt There are no user serviceable parts in the IPmodem Do not attempt to open the system There is a risk of electrical shock that may result in injury and death The IPmodem should only be opened by a technician trained and certified to service the product HFradiation hazard Hazardous electromagnetic field levels are generated in the area between the antenna reflector and the iLNB feed horn during transmission Do not place any part of your body in that zone while the system is on Take the necessary precautions to prevent access to the antenna by children or unauthorized persons gt Keep the space between feed horn and reflector clear gt When the IPmodem is powered on DC voltages are present on the rear panel Tx and Rx connectors To prevent the risk of fire or electrical shock do not expose the indoor equipment to rain liquids or moisture Do not place any objects containing liquids e g glasses vases on the system version 3 0 gt Do not install the antenna and IPmodem when there is a risk of thunderstorm or lightning activity in the area gt To prevent electrical shock do not connect the
50. tware Update Mac OS X Software Edit Capture System Preferences Dock Location Recent Items Force Quit Sleep Restart Shut Down Log Out Help Desk Window Help Double click on the Network icon eo System Preferences Show All Network Desktop amp Dock Screen Saver Personal Appearance Hardware ey Land E P E CDs amp DVDs Displays Energy Saver Internet amp Network e Q Mac Network System ds Accounts 9 Classic A S3 QuickTime Date amp Time z International ne Expos Security Es A Keyboard amp Print amp Fax Mouse Sharing Universal Access e Software Update e Startup Disk gt Click on the adapter that you wish to change usually Built in Ethernet and then click the Configure version 3 0 button 43 Network Show All Network Location Automatic HJ Show Network Status HJ Built in Ethernet is currently active and has the IP address s Built in Ethernet You are connected to the Internet via Built in Ethernet Configurg Connect 2 M id Click the lock to prevent further changes Apply Now gt Goto the TCP IP tab If your computer is configured to use a dynamic IP address you should see a screen such as the one below notice Using DHCP in the drop down box next to Configure Network x m M o HB Show
51. via DHCP by following the procedure described in Appendix B Setting and Changing your IP Settings When the terminal is not linked to the satellite network after three minutes the computer will automatically receive its IP address via DHCP from the IPmodem and you will then be able to browse the web interface If no DHCP address is assigned to your terminal remove the Ethernet cable from your computer wait a few seconds and plug the Ethernet cable back into your computer gt Type the IPmodem s address in the address bar of the browser 192 168 1 1 You will be redirected to the Status page of the terminal If the problem remains you need to assign a static IP address to your computer by following the procedure in Appendix B Setting and Changing your IP Settings 3 3 Overview Web Interface 3 3 1 General Layout N ewtec ac dress 00 06 39 82 53 db SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS Ethernet Satellite Software Reboot Configuration Overview Ethernet Interface Satellite Interface C Modem State operational Muleies st Demodulator 53 3 dBm Es No 17 1 dB D Device E Software Version 1 9 9 0 Hardware Antenna Pointing Test Interface Statistics Interface bytes packets errors dropped Rx 154705025 1462911 E 0 Ethernet Interface Tx 324364508 1454267 0 C Rx 341956599 1847033 0 Satellite Interface Tx 51830824 496
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