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Compact DECT Installation Manual

1. 33 DEC TntegraHOli ae SA AL Uu a Da 33 Installation OvervieW iu Feuuiu 34 DECT Configuration Software ccceeeeeeeeeeees 35 DECT Software Installation 00nnnoaanannnaann 35 IP Office LICENCES onneonnoennennennnnnnnernernnrrrenns 35 IP Office User Configuration en 35 DECT Handset as a Slave of a Desktop Phone36 Call Waiting Indication cece ceecceeeeeeeeeeeeees 38 Voicemail ck up 39 System Diagnostics and Testing 40 Base Stations Signal Checks c scceeeeeeeeeeees 40 Handset Software Version 40 Battery Condition E 40 MSF Messages cscceseceseseeeeeseeseneeenees 41 OVENI EW ET e A e 41 Composing Messages annnnnnennennnannannnnnnennnni 42 Sending Messages NEEN 42 Message Er e 43 Compact DECT Cables ccsseseeeeeeees 44 Compact DECT Base Station to PC Programming Cable44 Compact DECT Base Station to Modem Programming Een ee E 44 Tale E E 45 Compact DECT 38DHB0002UKFH Issue 5 27th October 2003 Introduction Page 3 Introduction General This manual covers the installation maintenance and programming of an Compact DECT system It is intended for use by installers and maintainers who have successfully completed an appropriate Compact DECT training course The Compact DECT is a cordless telephone system designed to work with most PABX switch systems It
2. Subscribe Button Audio Input O Power Socket The Survey Base Station is supplied with a suitable power supply terminated with an RJ11 connector The connector uses Pin 6 ve and Pin 5 ve to provide a 9V dc 150mA supply Audio In Socket Standard 3 5 mono jack socket input Subscribe Button lf pressed and held for 3 seconds puts the Survey Base Station in subscribe mode for the following minute The base stations system ID is printed on its back Its account number is 1234 on older versions this may be 12345678 Site surveys may also be carried out using an Compact DECT Base Station In which case an extension cable should be used to provide a movable power source The survey process is the same except handset subscription see Subscribing Handsets on page 16 Page 8 Compact DECT Installation Manual Using the Site Survey Kit 38DHB0002UKFH Issue 5 27th October 2003 Site Surveys Page 9 Subscribing to the Survey Base Station Up to eight handsets can be subscribed to the Survey Base Station All these handsets can display the RSSI signal quality simultaneously but only one can receive the audio input at any time Normally only one handset is subscribed to the Survey Base Station 1 2 10 11 Connect the Survey Base Station to it s power supply and switch on Turn the handset on Assign it a number between 1 and 8 by dialling 99972 x where x is the number between 1 and 8 e
3. 6 Options Slave a DECT handset with an IP Office desktop phone see page 36 Set Voicemail pick up from a DECT handset operating as a slave of a desktop phone see page 39 with or without password protection 7 On completion the Voice Mail server must be switched on Programs lP Office VoiceMail Page 34 Compact DECT Installation Manual DECT Integration 38DHB0002UKFH Issue 5 27th October 2003 IP Office Integration Page 35 DECT Configuration Software With the Site Survey performed see page 6 the Base Station installed and all DECT handsets Registered see pages 13 and 15 the IP Office DECT Configuration software can be installed DECT Software Installation The DECT Configuration software is installed from the IP Office Administration CD and can be installed onto any Windows 95 or higher PC Perform the following dB 2 3 On the PC running on the same TCP IP LAN as the IP Office control unit insert the IP Office Administration CD If the CD Autoruns click Cancel and manually open the CD Select the DECT folder and click on Setup Follow the installation Wizard and when installation is completed click Finish IP Office Licences To install the DECT licence perform the following 1 From Start Programs IP Office open the Manager application The default password for Administrator is Administrator however this must be changed as early as possible Open the Configuration Tree File Open T
4. AVAYA Compact DECT Installation Manual 38DHBO002UKFH lt Issue 5 27 October 2003 Page 2 Contents Contents Il tee UI d e EEN 3 General ee dWr ga dd a ON 3 Compact DECTmDeta ee eeee eee 4 The Compact DECT Gvstem 5 Compact DECT Base Station CDBS 5 PRE DC AUC EE 5 ZOD o ale EE 5 SINGIe CHALRGEIS ana aa he wee ee 5 IRC 6 Idee Leide lu Yu GW WAN diw A YY gy GY sinew 6 Base Station Coverage In Theonm 7 Base Station Coverage In Practice ccecceeeeeees 7 Using the Site Survey ht 8 The Survey Base Gtapnon 8 Subscribing to the Survey Base Station 9 Performing the Gurvey 10 Preparing for lnstallation 11 Sale leie WH 11 TOOS REGUE EE 11 Additional Parts Heoured 11 PBX Restrictions ee 12 Environmental requirements cccceeeseeeeeeees 12 Power Supply Heourements 12 Cabling amp Trunking Requirement cssccceeeeees 12 EMG Ee 12 Base Station Installation 13 Mounting the Base Giaton 13 Power Fall Crcuts inrter a 14 Registering Handsets cccsscesseeeeeeeeeeeeeeeeeees 15 Subscribing Handsets i CY yd ae 16 Auto Subscribing Handeeis 17 REMOVING a Subscription ccceeceeeeeeeeeeeeeeeeeees 17 Subscribing GAP Compatible DECT Handsets 18 System Testing amp Handover ccccsececeeeeeeeeeee 18 Repeater Installation
5. Exit completed see below The password must be that of the IP Office connected to the DECT 4 Check that either the Host Name or IP Address is displayed If not enter the IP address of the IP Office 9 Click on Test If communication with the DECT has not been established check the connection between the PC and the DECT see pages 23 and 24 respectively 6 Click on Handset Extensions to gain access to r Extensions 201 gt DECT201 sl Add to the list m Handset Extensions Remove selected extension Cancel From the pull down list select the extensions allocated to DECT see page 35 Click on Add to the list for each entry selected These will appear in the box below If you wish to delete an extension from this list then highlight entry and click Remove selected extension Click OK on 7 Ensure that the Enable Desktop Handset Twinning box is ticked and click on Connect and configure Page 36 DECT Configuration Software Compact DECT Installation Manual 38DHB0002UKFH Issue 5 27th October 2003 IP Office Integration Page 37 8 The Twin Configuration dialog menu is displayed Twin Configuration dialog EN Choose a desktop and a handset to bin Desktop extension number 204 gt JOHN g Handset From the Desktop extension number pull down options list select the extension number of the master desktop phone The number of the DECT handset you e
6. Fire Doors These block the signals In multi occupancy building such as hotels the high number of fire doors may be a problem Stair Wells In modern office buildings stair wells freguently combine concrete building supports fire doors and the intervening floor material making them a special problem Screened Rooms Typically found in offices involved with TV video and radio production but also possible in computer centers Opportunities to be aware of In multi storey buildings if the building construction allows a base station on one floor can also serve the floor above or below Compact DECT Installation Manual Page 7 38DHB0002UKFH Issue 5 27th October 2003 Base Station Coverage In Theory Page 8 Site Surveys Using the Site Survey Kit Guidance on where to start the survey and order in which to do a Survey is difficult each case is unique and much relies on experience Ensure that conditions are as near to normal as possible i e if possible do the survey on a normal working day when the building is in use Check which areas you can enter and when The Survey Base Station The Survey Base Station is a DECT Base Station is able to transmit without requiring connection to a Coms Platform It is supplied with a suitable mains power supply unit As well as providing an RSSI Q52 signal it can accept audio input via a 3 5mm audio jack input for a manual audio quality check Power Supply Input 9VDC 150mA
7. Page 14 Mounting the Base Station Compact DECT Installation Manual 38DHB0002UKFH Issue 5 27th October 2003 Base Station Installation Page 15 Registering Handsets The Registration page of CCFP Administration displays all the settings for handsets see The CCFP Administration Program on page 23 The top section of the screen shows all the available channels and the handset settings The lower part of the screen shows the settings for an individual channel This menu also provides options to Delete or Move users gg CCFP Administration Program Version 5 0 File Options Status Message Level Help MSF Registration CCFP Setup MSF Status User Information Grid WU Ch Serial No AC No Name LocalNo Standby Text Presentation Text 00077 0050619 eddie 4470 dect 4470 eddie 4470 1 00077 0056365 index rm2 4473 dect 4473 index rm2 4473 2 00077 0050616 index rm3 4474 dect 4474 index rm3 4474 3 00077 0054043 jamie L 4475 dect 4475 jamie 4475 4 00077 0050621 index rm 4476 dect 4476 index mm1 4476 5 AAT t ect 4477 6 00077 0050731 brad 4478 dect 4478 brad 4478 7 00077 0050618 helpdesk 4465 dect 4465 helpdesk 4465 Delete User WU fi D Channel ET sl Choose User At Location D Llser T o location bw fo Channel lo sl Move Delete Current Llser Data Serial No Username Local No Standby text Presentation text 00077 0074376 Jexhib m 4477 dect 4477 french test
8. DECT is required that the Voicemail On box is ticked Where voicemail for the DECT or the DECT is to be slave of a desktop phone see page 36 that the Voicemail On box is empty Compact DECT Installation Manual Page 35 38DHB0002UKFH Issue 5 27th October 2003 DECT Configuration Software Page 36 IP Office Integration DECT Handset as a Slave of a Desktop Phone A DECT handset can be made a slave of an IP Office desktop handset Perform the following 1 From Start Programs IP Office select DECT Configuration the CCFP application must not be runniing 2 3 You will be given the option to switch off the DECT service Select Yes The IP Office DECT Configuration menu is displayed IP400 DECT Registry Configuration Host Name or IP Address Language Engish sl Twinned Desktop Estensions l Enabl Desktop Handset Twinning Enter either the name of the host IP Office or it s IP Address Enter the password of the host IP Office IP Office password Click here to access the Extension Dialog menu see Handset Extensions below When completed lo the number of DECT handsets available to be S lc mM twinned is displayed Tick this box to gain access to the Connect and configure menu and hence enable twinning see below The number of the DECT handset identified above and the number of the desktop phone will appear here e g 201 203 after Connect and configure menu has been
9. E Ensure that the DECT directory numbers are named 1 Give each DECT extension number a directory name on the INDeX Page 32 Compact DECT Installation Manual DECT Integration 38DHB0002UKFH Issue 5 27th October 2003 IP Office Integration Page 33 IP Office Integration DECT Integration The Compact DECT system can be used with most PBX s that provide analogue extension connections However when used with IP Office the Compact DECT system is able to access a range of additional features When a DECT handset is called it will show caller s name or CLI When a call is made from a DECT handset by dialling a number it will show called name or CLl A DECT handset will display the name only in cases where the calling or called extension number is in internal external directory Call waiting indication is given both audible and visual of a call made to a busy DECT handset The DECT will display a message when a Voicemail is waiting to be collected A menu is provided on the DECT handset that allows the user to look up entries in the internal and external directories Entries can be identified by their first letter and entries can be browsed using the gt and lt DECT handset buttons You can make a call from the internal or external directory by pressing DECT handset s off hook button Selected person will be called You can configure the program to make a DECT handset operate as a slave of an IP Office desktop phone
10. 19 MOGUC Oea 19 Locating Repeater Base Stations c cceeceeeeeee 20 Installing a Repeater EEN 20 Mounting the Hepneaterts 20 Attaching an Directional Aerial 0000000000000n 21 The Repeater Setup Program csccsscesseeseeeeees 21 Installing the Repeater Setup Program 21 Connecting a Repeater for Programming 21 Configuring a Repeater nennnnnennnnennnenennnn 22 Page 2 Contents Using Windows CCFP Administration 23 The CCFP Administration Program 23 Programming Connection ssennessennenennnesennee 23 Installing CCFP Admin EE 23 Starting CCFP Admin Direct Connection 24 Changing the Communications Configuration 24 Starting CCFP Admin Modem Connection 25 AUIS g c TEE 26 Status OS EE 26 Uploading Flash Software cc ccccceeceseeeeeeeeees 26 Saving and Loading Files cccceceeeeeceeeeeeeees 27 Printing the ul BE 27 Exiting CCFP Admmntstraton 27 CCFP Options Menus ccscceseeeeeneeeees 28 INTOGUCHON NEE 29 ca eL 01 FEN a FRO HC 29 Advanced ODptons 29 PC CCFP Version cccccscccsseeteseeceneeeeneeneees 29 Blaise tte EE 29 Ri EE 30 INDeX Integration 31 OVEN VOW aw ee Ru A Nu NN YU Sa 21 Mobile Twin Numbers anannannnnannnnnnnnnnnnnnnne 31 DEC Wl le tel WEE 32 IP Office Integration
11. Calls to the fixed terminal also cause the DECT handset to ring _ f either the fixed terminal or DECT handset are busy callers receive busy tone or follow the fixed terminal s divert on busy if set To enable mobile number use 1 From the Main Menu select System and then Switch Licences 2 Select Mobile numbers and enter the licence key To associate a DECT handset with a fixed terminal 1 From the Main Menu select Terminal Level 7 2 or User Level 8 0 and enter the directory number of the fixed extension 2 Select Extended functions 3 Select Mobile twin number and enter the directory number of the DECT handset this automatically sets the Mobile twin number setting of the DECT extension to the fixed terminals directory number Compact DECT Installation Manual Page 31 38DHB0002UKFH Issue 5 27th October 2003 Overview Page 32 INDeX Integration DECT Integration Compact DECT Integration works with INDeX Level 8 0 It allows 20DT handsets S W PCS4E to receive CLI or alpha tagging information from the INDeX overriding the name entries in the DECT database 20DT handsets can also access the switch directory index for system speed dials and extensions in a similar fashion to display terminals DECT Integration requires entry of a Mobile Numbers switch licence with Option 1 It also requires the INDeX and Compact DECT Base Station CDBS to be linked via a DECT Integration cable see page 44 Note With DEC
12. If you do so when the desktop telephone is called the associated DECT handset will also ring and show the caller s name It is possible to answer the call on either phone With a DECT handset as a slave of a desktop phone you can program the link to share the same mailbox Hence you can pick up the Voice Mail of the master desktop phone from the DECT handset with or without passcode access Notes 1 A licence key is required for the above functions to be available on IP Office 2 DECT handsets must be seguentially numbered Compact DECT Installation Manual Page 33 38DHB0002UKFH Issue 5 27th October 2003 DECT Integration Page 34 IP Office Integration Installation Overview To install DECT Integration software with IP Office the following steps must be performed in sequence 1 Perform the Site Survey see page 6 and install Compact DECT Base Station see page 13 The Compact DECT Base Station must be permanently connected to the PC 2 Register each DECT handset using the CCFP Administration program see page 15 The Local No must be the extension number allocated to the analogue port of the IP Office see page 35 3 Install DECT Configuration software on the PC running IP Office Administration see page 35 4 DECT configuration must be licenced see page 35 to utilize IP Office integration 5 Configure within the IP Office Manager program each User analogue port allocated to a DECT handset see page 35
13. Introduction Page 20 Repeater Installation Locating Repeater Base Stations Repeater base stations are subject to the same positioning requirements as a CDBS see Site Surveys on page 6 Currently the only method for doing a site survey for a Repeater is in conjunction with an installed CDBS As for a CDBS the correct performance and functioning of a Repeater requires an accurate site survey Make sure you include sufficient overlap between CDBS and Repeater s Installing a Repeater To install a Repeater it must be wall mounted and configured Use the procedures below to mount and configure a Repeater Mounting the Repeater s Each Repeater is supplied with a plug top PSU fitted with 2mtrs of cable that terminates in a modular plug Screws and wall plugs for mounting the CDBS are also supplied To mount a Repeater perform the following 1 Check the proposed position of the Repeater and ensure that _ A mains power supply is within 2 metres _ There is a minimum of 200mm clearance on all sides of the Repeater 2 Use the Repeater Wall Mounting Bracket see figure below as a template to mark the required holes Ensure that the Repeater is level Drill and insert the wall fixings for the No 6 round head screws 3 Run the PSU modular plug through the access hole before fixing the bracket to the wall with the two No 6 round head screws 4 Push the PSU modular plug in to it s socket on the Repeater 5 Slide the
14. Locate and click on the Kirktool icon Windows 3 x Located in the desktop group Kirktool Windows 95 NT Located in Start Programs Kirktool 2 Click on Communication and set this to the Comport Setting serial port connected to the Repeater JF Kirktool ME File Help Kirk Telecom A S Volume adjust PP Startup text PP Repeater Communications Comport Setting Com sl Set Comport Com Repeater Connected 3 Select the Repeater tab and click on Residential base This will change to CCFP base Click on Read from Repeater to load the connected Repeater s current settings These may be empty Zeen BEE File Help Kirk Telecom A S Volume adjust PP Startup text PP Repeater Communications Download CA CCFP 1500 OCTAL Base to synchronize on Busy Bit Dec 0 255 2 Dech 33 Repeater number i Read from Repeater Dec 0 255 T Debug Bip Read from Repeater Write to Repeater If Handsets of the type PP1 is registrateted on the system the range of numbers for repeaters must be limited into 0 31 Otherwise the handsets is not able to registrate the repeater New Residentiel base Com Repeater Connected Z CCFP This is the number of the CDBS Also ensure that Allow Subscription has been set to yes see page 16 _ Base to synchronize on The base station number default 1 of the CDBS with which the Repeater should synchronize or for repeater jumps see page 19 the nu
15. Message When MSF is first accessed a prompt is given which provides the option to download all the DAB user data available to the DECT rq CCFP Administration Program Version 5 0 fel XXI File Options Status Message Level Help MSF Registration CCFP Setup MSF Status Message Send Message to GG Short Message Msg D Single User Long Message Text to Send Page Call paw Alert Type KeyBeep gt Add Remove Message from Database Wa y Add Remove Send Message The set of messages are stored as a file on the PC and not on the DECT system on the Compact DECT see Saving and Loading Files on page 27 The activity of messages set up on the MSF page can be viewed in real time using the MSF Status page see MSF Status on page 26 Compact DECT Installation Manual Page 41 38DHB0002UKFH Issue 5 27th October 2003 Overview Page 42 MSF Messages Composing Messages You can use the right hand side of the MSF page to compose messages Adding or removing messages 1 Select either Short Message or Long Message 2 Use the text box at the base of the page to select an existing message or enter a new message name 3 Click on Add or Remove Editing a message s settings 1 Select either Short Message or Long Message 2 Use the text box next to the message type to select the message to alter 3 Change the settings as required Text to send This is the text message to display on the handset Page Call sho
16. Repeater onto the mounting bracket a firm push is required to slide the Repeater lugs over the pins on the wall mounting bracket 6 Connect the plug top PSU to the mains power supply 7 The lamp in centre of the front of the Repeater will light as follows _ a steady red when in idle state will flash red when Repeater is not synchronized with CDBS two short flashes whenever a connection is made via Repeater Top viewed from front Wall mounting securing screw slots PSU plug entry point Page 20 Compact DECT Installation Manual Locating Repeater Base Stations 38DHB0002UKFH Issue 5 27th October 2003 Repeater Installation Page 21 Attaching an Directional Aerial The directional aerial is supplied with a wall mounting plate screws and wall fixings It also includes a 0 9m lead for connection to the directional aerial socket on the back of the Repeater The face of the aerial should be mounted perpendicular to the parent CDBS The DECT system should be installed and the position of the Repeater plus directional aerial tested by making calls before finally fixing the wall mounting plate into place The directional aerial then clicks into the wall mounting plate The Repeater Setup Program Before a Repeater can be used it must be setup with various settings e g the base station number system number etc The Repeater Setup program runs on a Windows based PC and require the serial lead and adaptor from a DECT Re
17. active AT amp SO Compact DECT Installation Manual 38DHB0002UKFH Issue 5 27th October 2003 Index A ACCESS e TEEN 3 Account number 15 E 42 Allow subscription 15 16 17 eier UI 3 B BEER 5 Base Station Coverage 7 Battery charge s enenennneeeeesnnen 40 C Cable reguirements 12 Cable Wes O 11 AAC EE 42 Change communications configuration EE 24 25 rte 5 CONT OF O dU Cf a 24 Belle el 24 25 Communications configuration 24 25 COMPOS Eor 42 Concrete aaier 7 CODDECUO au ed 24 Seine Di 13 20 Coverage RC C UCC ND T ICOM cieo 7 OWT UO dd GR an 12 D BE 5 DG EE 13 20 DECT le le EN 33 35 Delete subscription 17 Direct connection 24 25 DUST AS a tices 12 E mu EATA AETAT 42 Edt USE vate Y YA NA 15 EMG giereg 3 12 Environmental requirements 12 F ETH age EEN 11 RI EE 4 FIG COONS 7HE H T Flash Iraneter 26 FOGOM ER 12 Frequency EE 4 Compact DECT Installation Manual G GAP Lun a GW 3 Group message 42 SOUNDS E 43 H Handset registration 15 Handset software version 40 Handset subscription 16 17 Fum dI a 12 Installation CCFP Admin 21 23 26 NLS SLENCE ee T L Bel 21 Load CCF EE 24 25 Local number 15 M Mains supphy 12 NSS A EA A A AT T Message SOMO aa 42 Messag
18. correct time scales are seen in the event of investigating any problems on site g Diagnostic OR x t statistics since last restart dd MM hh mm 03 05 08 12 Actual S Maximum Total active cals 0113 Calle Total Busy on FFF O DUU Calls Total Busy on AFP 1 01720 Calls Total 5 Busy on AFP 2 O00 Calls Total Busy on AFP 3 000 Calls Total 5 Busy on AFP A 000 Calls Total Busy on AFP 5 000 Calls Total Busy on AFP 6 000 Calle Total 5 Busy on AFF 7 000 Calls Total Busy on AFP 38 000 Calle Total 5 Busy on AFP 3 DUU Calls Total Busy on AFP 10 000 Calls Total Busy on AFP 11 000 Calls Total Busy on AFP 12 000 Calls Total Busy on AFP 13 000 Calls Total Busy on AFP 14 000 Calls Total Busy on AFP 15 000 Succeeded faled voluntary handover 0 0 Atempted Succeeded involuntary handover 0 0 Calls on PP 0 63 O0 12000000000000000000000000000000000000000000 DOO00000000000000000 The activity log will be seen in three parts e Calls A snap shot of the real amount of calls associated against the Base Station number e Total A snap shot of the amount of calls that have been received against that Base Station This will increment by one for every new call AND every Hand over to that Base Station from another Base Station e Busy on A snap shot if any Base Station has had all Four Channels Busy Compact DECT Installation Manual Page
19. however this password must changed as early as possible 4 Inthe Configuration Tree open User to display all available users 5 For the analogue port extension number assigned to the slave DECT handset right click in the User icon and select Edit 6 Select the ShortCodes tab right click in the box and select Add 7 Enter 17 VoiceMail pick up code in Code 8 Enter name where name is the Name given to the Desktop phone in Telephone Number 9 Set Feature to VoicemailCollect as shown below User Fred s DECT Il sl VoiceRecording DigitalT elephony Coverage User Voicemail DND ShortCodes SouceNumbers Telephony Forwarding Dialin a 11 Select the SourceNumbers tab right click in the box and select Delete this tab must not contain any entries 12 Click OK to finish 13 For the User assigned to the Desktop phone right click in the User icon and select Edit and select the SourceNumber tab 14 Where the Desktop phone has been allocated password protection for it s voice mailbox you can either 15 Permit a trusted location to access the Desktop phone s voice mailbox without a password OR 16 Ensure that slaved DECT handsets must enter a passcode to access the Desktop phone s voice mailbox 17 To make the DECT handset a trusted location e g where no is password required right click in the SourceNumber box and add Vxxx where xxx is the extension number of the DECT handset Do not edit any othe
20. members to a group 1 Highlight the user name you want to add in the list at the top of the page 2 Click on the Add button below the list of current member in the group Removing members from a group 1 Highlight the user name to remove in the list of current group members 2 Click on the Remove button below the list of current members in the group Removing a group 1 Click on Group and select the group name 2 Click on the Remove button below the group name Compact DECT Installation Manual Page 43 38DHB0002UKFH Issue 5 27th October 2003 Message Groups Page 44 Compact DECT Cables Compact DECT Cables Compact DECT Base Station to PC Programming Cable CDBS PC El 8 Pin modular RJ45 DCD DSR RXD RTS TXD CIS DIR NO OBR Go M gt o O N NY o o GND 8 9 Way D type Female DIR TXD CIS RXD RTS DCD DSR GND Compact DECT Base Station to Modem Programming Cable Page 44 Compact DECT Cables CDBS Modem a 25 Way D type Male 8 Pin modular RJ45 DCD DSR RXD RTS TXD CIS DIR GND CONDO Om SS O M gt SN Di ou bo oo o DCD DSR RXD RTS TXD CIS DIR GND When using a modem connection both modem should use the settings below Baudrate 19 2K Data 8 bits Parity None Stop Bits 1 The remote modem connected to the cdbs must be set to Auto Answer AT S0 1 The local modem connected to the PC must be set to DSR
21. new software will cause the system to restart and end any current calls You must also ensure that any pre reduisites for the new software such as appropriate hardware and software PCS levels have been met From the CCFP menu bar select Options and then Preferences Select the Advanced Options tab Click on the Transfer Flash Program to CCFP 3 Use the file menu to select the ktb file to upload 4 On completion return the bootstrap shorting strap to the normal position and replace the top cover Compact DECT Installation Manual 38DHB0002UKFH Issue 5 27th October 2003 Using Windows CCFP Administration Page 27 Saving and Loading Files It is possible to save and load files using the CCFP Administration program This section details saving settings in plain text file format dat and msf files The CCFP program also provides options for saving and loading binary files ktb These are not detailed and should only be used under the guidance of Avaya Saving Current Settings dat and msf text files 1 To save the current system settings select either the Registration or CCFP Status pages To save the MSF Messages select the MSF page 2 Select File and then either Save or Save as 3 The current settings will be saved in the form of a dat file the MSF messages as a msf file Loading Settings dat and msf text files WARNING As CCFP Administration is used to edit the live DECT system database openin
22. provides the PABX with integrated support for cordless handsets D E RJ11 RJ45 Access for Power PC twisted pair cable Compact DECT Base Station Compact DECT Repeater s Plug orientation Viewed from bottom Max of six PC Cable not supplied Up to 8 Handsets With max of 6 Simultaneous calls V24 INDeX Cable LAN IP Office Cable not supplied Required for DECT Integration Twisted Pair Cable not supplied Communications Platform Up to eight analogue extension ports A Compact DECT Base Station CDBS can support up to six simultaneous calls and up to eight 20DT handsets Each handset requires a dedicated two wire link between the CDBS and the Coms Platform Compact DECT conforms to the DECT Generic Access Profile GAP requirements This allows other GAP handsets to be used on the system It also allows the Compact DECT handsets to be used on other GAP compatible DECT systems Approvals Electric TBR 6 DECT RF Access Profile TBR22 GAP Layer 1 EM ETS 300 329 CE Labelling Compact DECT Installation Manual Page 3 38DHB0002UKFH Issue 5 27th October 2003 General Page 4 Introduction Compact DECT in Detail Page 4 Compact DECT in Detail The Compact DECT Digital Enhanced Cordless Telecommunications uses cellular radio methods to handle multiple handsets on the same system at the same time It is designed for high densi
23. screws only leaving the heads 5mm from the wall surface Do not secure the CDBS to the wall using another No 6 screw in the third hole until all cabling has been completed Break out the appropriate cable entry point and run a sufficient length to reach retaining block with a minimum of 5cm spare of twisted pair cable into the CDBS base Secure cable using clear plastic cable clamp and screws provided to appropriate retaining pillars Mount the CDBS onto the screw heads using the key slots at the back of the base station and secure with a No 6 screw in the third hole Compact DECT Installation Manual Page 13 38DHB0002UKFH Issue 5 27th October 2003 Mounting the Base Station Page 14 Base Station Installation L 8 11 12 13 14 Replace the PCB and secure with the securing screw Remove minimum of 5cm outer sheath from cable Connect the twisted pairs see below to the fast connector block as follows Strip 5mm from the ends of the eight max twisted pairs _ Starting at channel 1 socket a push the 0 5mm screwdriver into hole 1 to release the internal spring on the fast connector and simultaneously insert the stripped end of the a side of the first pair into hole 3 Release the screwdriver and test connection by gently tugging on wire Repeat for with the b side wire of the first pair e g channel 1 socket D using hole 3 Repeat for the next seven twisted pairs O Not Used PCB
24. 29 38DHB0002UKFH Issue 5 27th October 2003 Preferences Page 30 CCFP Options Menus Debug The Debug Screen offers e View DECT Handset PCS tab e The PCS of all the connected DECT Handsets e View Base Station PCS tab 13309910 13309910 Data not present Data not present Data not present Data not present Data not present Data not present Page 30 Compact DECT Installation Manual Debug 38DHB0002UKFH Issue 5 27th October 2003 INDeX Integration Page 31 INDeX Integration Overview The Compact DECT system can be used with most PBX s that provide analogue extension connections However when used with the INDeX PBX the DECT system is able to access a range of additional features Mobile Twin Numbers Allows DECT handsets to be associated with switch terminals for parallel ringing and diverts DECT Integration Allows 20DT handsets to display CLl alpha tagging information from the INDeX PBX and to access the INDeX s directory of system speed dials extensions Mobile Twin Numbers INDeX Level 7 2 provides a Mobile Twin Number option This option allows the directory number of a DECT handset to be associated with the directory number of another terminal e g a fixed desk telephone The use of Mobile Twin Number reguires entry of a Mobile numbers switch licence on the INDeX When used having a mobile twin number has the following effects
25. 7 Press MENU to finish de E D Compact DECT Installation Manual Page 17 38DHB0002UKFH Issue 5 27th October 2003 Auto Subscribing Handsets Page 18 Base Station Installation Subscribing GAP Compatible DECT Handsets GAP compatible DECT handsets can be subscribed to the Compact DECT system To do this you will require the original handset manufacturers instructions for subscribing that handset A difficulty may arise in determining the serial number of the handset so that it can registered on the Compact DECT systems prior to subscription To determine a handsets serial number d 2 3 set the Compact DECT system to allow subscription see Subscribing Handsets on page 16 Go to the CCFP programs Status page and set the Status Level to Level 2 see MSF Status on page 26 From the non Compact DECT handset attempt to subscribe to the Compact DECT system using the handset manufacturer s instructions The subscription will fail as the handset is not registered in the Compact DECT database but during the attempt its serial number will be displayed in the Receive Status display Note the serial number and add the handset to the registered handsets see Registering Handsets on page 15 You should now be able to subscribe the handset System Testing amp Handover After completing installation including any Repeaters see page 19 and handset subscription perform the following checks Page 18 Subscribing GAP Compa
26. DBS is supplied with a plug top PSU fitted with 2mtrs of cable that terminates in a modular plug Screws and fixings for wall mounting the CDBS are also supplied A CDBS can be placed up to 1Km from the MDF Correct positioning of the Base Station is vital to the performance of the whole system Before installing the CDBS ensure that you have accurate plans for its location see Site Surveys on page 6 To mount the CDBS perform the following 1 Check the proposed position of the CDBS and ensure that A mains power supply is within 2 metres The distance between the Coms Platform and the CDBS is within 1Km There is a minimum of 200mm s clearance on all sides of the CDBS Turn the CDBS over onto it s back and remove the top cover by releasing the four retaining tags clips one in each corner PCB securing screw hole Top cover securing clips holes 4 off Cable entry break at Wall mounting securing screw holes O L o Use over X appropriate retaining pillars O O O Cable Clamp Pa To PCB retaining lugs 2 off PSU and PC connectors entry points Remove the PCB by removing the securing screw and sliding the PCB up and out from the retaining lugs Put the PCB in a secure place Use the CDBS base as a template to mark the required holes Ensure that the CDBS is level Drill and insert the wall fixings for the No 6 round head screws for all three holes Insert the top two
27. Edit Editing User Settings 1 Inthe Choose User At Location section select the IWU and Channel 2 Inthe Current User Data section select Serial No The handset serial number This is found on a label covered by the handset battery It consists of a 5 digit handset type and then a 7 digit handset number separated by a space For other GAP compatible DECT handsets it is possible to discover the serial number see page 78 AC No An option account code of up to 7 digits If set then the account code is entered by the handset as part of the subscription process User Name Up to 10 characters Shown on the DECT handset called by the user Local No The handsets extension number on the attached PBX must be the same number as the 2 wire SLT user s number Standby Text Up to 10 characters Shown when idle but in range of a base station Presentation Text Up to 10 characters Shown on the DECT handset calling the user A calls B Though overridden by Compact DECT Integration it is still sensible to set these options Compact DECT Installation Manual 38DHB0002UKFH Issue 5 27th October 2003 Page 15 Registering Handsets Page 16 Base Station Installation Subscribing Handsets Once a handsets details have been entered into the Registration screen of CCFP Administration the handset can be subscribed to the system Enabling S
28. PCM information is only sent when their is a difference in amplitude This requires more processing electronics but allows lower signal rates to be used for the same speech quality Originally DECT stood for Digital European Cordless Telephony but this was changed as use of the standard spread beyond the European market Compact DECT Installation Manual 38DHB0002UKFH Issue 5 27th October 2003 Introduction Page 5 The Compact DECT System This sections gives a brief overview of the elements within the Compact DECT system Compact DECT Base Station CDBS A CDBS unit supports up to six simultaneous handset calls Using standard telephony cable not supplied a CDBS can be placed up to 1Km from the Communications Platform The CDBS is designed for wall mounting and is supplied with a plug top PSU fitted with 2 mtrs of cable Size 165mm wide x 165 high x 50mm deep Power Power from a 230V 50Hz plug top PSU 9VDC 0 6A Repeater A Repeater works in conjunction with a CDBS to extend that CDBS s area of coverage Two versions are available a standard repeater and one that can have an optional directional aerial fitted to increase the distance from the associated CDBS up to 1km line of sight Each Repeater is programmed to associate with a particular CDBS using a Repeater Setup program The Repeater can handle up to two simultaneous calls These calls are borrowed from the CDBS Hence each call routed via th
29. T Integration operating the handsets uses directory names supplied by the INDeX It is a sensible precaution to still have a User Name Standby Text and Presentation Text set in the DECT handset database All the programming shown below is performed on the INDeX switch A Enable mobile numbers use with DECT integration 1 From the Main Menu select System and then Switch Licences 2 Select Mobile numbers and enter the licence key Ensure that the option field displays 1 indicating it is the licence for Mobile Numbers with DECT Integration B Set the two wire port to DECT operation 1 From the Main Menu select Terminal and enter the directory number for a two wire port connected to the DECT 2 Select Port Type and set this to DECT 3 Repeat this process for all the INDeX two wire ports connected to the CDBS C Set the INDeX port speed to 19200 1 From the Main Menu select System and then Ports 2 Press tab to select the serial port which will be connected to the CDBS 3 Set the ports speed to 19200 4 Connect the integration cable between the CDBS and the INDeX see page 44 D Start the DECT Log output 1 From the Main Menu select Reports and then Start stop Smdr fault event logging and DECT 2 Press tab to select the serial port connected to the CDBS 3 Select Start DECT to start DECT integration The port shows DECT Running when operating correctly you may have to leave and then re enter the menu
30. ach handset must have a discrete number Then press v Press MENU and the gt key until LOGIN appears and then press v SELECT LOGIN appears Before subscribing to system you are recommended to remove all other subscriptions steps 4 6 Press gt until SUBSCRIPTION REMOVE appears and then press v Enter the password default 0000 and press V to display SUBSCRIPTION REMOVE Press V to display any previously entered System ID appears below SYSTEM X where X 1 to 4 Press v to remove You are returned to SUBSCRIPTION CREATE Press gt until SUBSCRIPTION REMOVE appears Repeat from step 4 for all previously entered System IDs When completed press MENU twice and then press gt until LOGIN appears Press v to display SELECT LOGIN and press v again to display SYSTEM X where X 1 to 4 Use gt to select reguired system number and press v Press gt to display SUBSCRIPTION CREATE and the press V to begin subscription The handset is searches for a system to which it can subscribe Press and hold the subscribe button on the Survey Base Station for 3 seconds The Survey Base Station will then stay in subscribe mode for one minute Use the lt and gt buttons to display the ID numbers of available DECT systems found by the handset Look for the ID number of the Survey Base Station printed on the back of the Survey Base Station and then press Vv Use the lt and gt to select which system number you want the Survey Base Station as
31. ce remotely by From Programs IP Office open the Manager application The default password for Administrator is Administrator however this must be changed as early as possible Open the Configuration Tree File Open The default password for the IP Office configuration is password however this password must changed as early as possible In the Configuration Tree open User to display all available users For the analogue port extension number assigned to the slave DECT handset right click in the User icon and select Edit Select the Telephony tab and click the Call Waiting box Click OK For the master handset right click in the User icon and select Edit Select the Telephony tab and click the Call Waiting box Click OK Compact DECT Installation Manual 38DHB0002UKFH Issue 5 27th October 2003 IP Office Integration Page 39 Voicemail Pick up DECT handsets can be programmed such that the DECT handset can pick up and listen to a desktop phone s Voicemail These DECT handset are normally set to be a slave of a desktop phone see page 36 Perform the following 1 Where appropriate check that the DECT handset is set as a slave of a desktop phone 2 From Programs lP Office open the Manager application The default password for Administrator is Administrator however this must be changed as early as possible 3 Open the Configuration Tree File Open The default password for the IP Office configuration is password
32. e CW1308 from Coms Platform MDF to CDBS 1 x DCU Programming lntegration cable as reguired see page 44 Compact DECT Repeater No additional parts are reguired Compact DECT Installation Manual Page 11 38DHB0002UKFH Issue 5 27th October 2003 Unpacking Page 12 Preparing for Installation PBX Restrictions Collective Ringing Groups Including a large number of Compact DECT handsets in a collective ringing group can cause unpredictable results Power Fail Circuits Compact DECT DAB circuits are not approved for direct connection to PSTN analogue trunks This is not a problem when connected via a PBX except if a PBX directly connects some analogue extensions to analogue trunks during PBX power failures See Power Fail Circuits on page 14 Environmental requirements The planned locations for all parts of the system must meet the following requirements Check that the area is a well ventilated area having a temperature range of 0 C to 40 C and a humidity range of 10 to 90 non condensing Check there are no flammable materials in the area Check there is no possibility of flooding Check that no other machinery or equipment needs to be moved first Check that it is not an excessively dusty atmosphere Check that the area is unlikely to suffer rapid changes in temperature and humidity Check for the proximity of strong magnetic fields sources of radio frequency and other electrica
33. e Repeater reduces the number of calls that the CDBS can handle The Repeater does not need any wiring connection to the CDBS The Repeater is designed for wall mounting and is supplied with a plug top PSU fitted with 2 mtrs of cable Size 100mm wide x 100 high x 40mm deep inc wall mounting bracket Power Power from a 230V 50Hz plug top PSU 9VDC 300mA 20DT Handset Each handset is supplied with a battery Weight 121g 10g including battery Size 143mm x 48mm x 26mm Power Fully charged battery 10 hours speech 90 hours standby Full battery recharge 3 5 hours in handset charging slot Note A label located beneath the battery pack provides both the handset registration number and the software level at time of manufacture Alternatively on latter models you do not have to remove the back cover Simply key 999 84 and press v Handsets are supplied with the battery disconnected Ensure that the battery is connected before use Single Chargers The single chargers are designed as a free standing desk units The single chargers are supplied with a mains power supply unit appropriate to the ordering country Compact DECT Installation Manual Page 5 38DHB0002UKFH Issue 5 27th October 2003 The Compact DECT System Page 6 Site Surveys Site Surveys Introduction A site survey is performed using a separately supplied Site Survey Kit A site survey is the most crucial part of any Compact DECT i
34. ed DELT 36 U Unsubscribe s senseneneeneeeenseenennnen 17 Upload software 26 HCH el 12 Use callback number 42 LIS Male au GA 15 V Ventilation o ae 12 W Wire grills eu i Y T WUE n 42 Index Page 45 Performance figures and data quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract The company reserves the right to make alterations or amendments to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies has been transferred or licensed to Avaya This document contains propriety information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Any comments or suggestions regarding this document should be sent to wgctechpubs avaya com Copyright 2003 Avaya All rights reserved Avaya Sterling Court 15 21 Mundells Welwyn Garden City Hertfordshire AL7 1LZ England Tel 44 0 1707 392200 Fax 44 0 1707 376933 Email contact avaya com Web http www avaya com Compact DECT Installation Manual 38DHB0002UKFH Issue 5 27th October 2003
35. es en i eet 41 AVC RE EA TTE IE ol NOJO KEE 24 Modem connection 24 25 MOVE user 19 Keeser 41 MSF Log Status 26 O OPEM anna ol Operating Freguency 4 P PACKAGING edr 11 Page call ee GodA 42 Parts Heoured 11 Power supply s eseesseensnesisenrneenen 12 Presentation tex 15 R Receive Status a esseeeiseeeeenn 26 Reflection EE T KEE le NEE 15 IGION bags 42 Remove Subscription 17 RUM GGEP EEN 24 29 38DHB0002UKFH Issue 5 27th October 2003 Index Page 45 S e 21 SO di Ee 21 Send MESSAGE 42 Serial interface SetUD 24 Serial number 15 18 Serial porte 24 25 Short messages e e eneeeeeeeeeen 41 Signal meaeurement 40 Signal Measumg 8 Signal reflectiOn 7 Singles Charger n 5 SEENEN eege 8 Software upload 26 Stair Wella Ge GYR T Standby Er EE 15 DUGG Pu i 24 25 seis U L ENN E REA T 26 Subscription 15 16 17 Non SDX Handeets 18 Supplementary MSF Status 26 Survey Base Station 8 T TOMA AN GR 4 Telephone cabl6 12 Temperature 12 Tools required 11 Transfer flash n 20 ddi DEE 8 Twinn
36. g a system settings file on the PC will immediately upload those settings to the connected system Therefore use this option with caution and ensure that the file being opened is correct for that system 1 To open current system settings select either the Registration or CCFP Status pages To open a set of MSF Messages select the MSF page 2 Select File and then Open Printing the Setting You can use the CCFP program to print a copy of the system settings The results is a printed copy of the system s dat file 1 Select either the Registration or CCFP Status pages 2 Select File and then Print to print or Print Setup to select the printer options Exiting CCFP Administration It is important that you exit and close CCFP Administration by using the File Exit option from the menu bar only This ensures proper closing of the serial link especially on modem connections Compact DECT Installation Manual Page 27 38DHB0002UKFH Issue 5 27th October 2003 Saving and Loading Files Page 28 CCFP Options Menus CCFP Options Menus Introduction Options has three available choices e Preferences e Debug e Phonebook e Impedance Set up The last two options are not relevant to IP Office integration and hence are not discussed in this manual Preferences Several functions exist in Preferences as follows e Advanced Options e PC CCFP Version e Diagnostics Advanced Options The following options area are available Bac
37. he default password for the IP Office configuration is password however this password must changed as early as possible Click on the Licence icon and in the right hand field right click and select New Enter a valid Licence string for the Compact DECT obtained from your supplier The DECT Configuration Licences are for 8 16 or 64 extensions IP Office User Configuration A fixed range of analogue extensions Users must be allocated to DECT handsets Each User assigned to a DECT handset must be configured and the Internal directory set up Perform the following 1 From Start Programs IP Office open the Manager application The default password for Administrator is Administrator however this must be changed as early as possible Open the Configuration Tree File Open The default password for the IP Office configuration is password however this password must changed as early as possible CAUTION This password must always be entered into the DECT Configuration menu regardless of whether or not the DECT is slaved to a desktop phone see page 36 In the Configuration Tree open User to display all available Users For each analogue port assigned to a DECT handset right click in the User icon and select Edit In the User tab enter both a Name and Full Name These names should be unique to each DECT handset and will represent the Internal directory Select the Voicemail tab and ensure that _ When voicemail for the
38. hear a short bleep Page 10 Compact DECT Installation Manual Using the Site Survey Kit 38DHB0002UKFH Issue 5 27th October 2003 Preparing for Installation Page 11 Preparing for Installation Unpacking Tools Required General 0 5mm flat blade screwdriver No 1 Phillips Crosspoint Cutter knife for cable ties Cable ties 3mm x 50mm Drill and masonry drill bits Tape measure up to 500mm Spirit level Digital voltmeter DVM Do not start unpacking until the eguipment is at the site of installation Before unpacking check for any signs of damage that has occurred during transit If any damage exists bring it to the attention of the carrier Check all cartons against the packing slip Report any errors or omissions to the dealer who supplied the eguipment Whilst unpacking the eguipment retain all the packaging material Fault returns are only accepted if repackaged in the original packaging Visually inspect each item and check that all the necessary documentation and accessory items have been included Report any errors or omissions to the dealer who supplied the equipment Ensure you read and understand any documentation included with any item Programming Windows 3 x 95 2000 or NT PC with serial port supporting 19 2K baud minimum Additional Parts Reguired The following items are required in addition to those supplied by Avaya Compact DECT Base Station Single twisted pair cable Typ
39. ion Socket For normal CCFP programming ensure that the bootstrap shorting strap is in the normal position For flash software uploads see page 26 the shortening strap must be across the two right hand vertical pins i e in the diagram above remove the strap turn it clockwise through 90 and replace Installing CCFP Admin The CCFP Admin program is supplied on the IP Office Administration CD within the DECT folder as a self installing program It is also available from the web site http emea businesspartner avaya com as a self extracting file Insert the IP Office Administration CD and halt the Autorun Manually open the CD and from the DECT folder open the CCFP Admin 8 0 folder Select Setup and follow the instruction provided by the Installation Wizard Compact DECT Installation Manual Page 23 38DHB0002UKFH Issue 5 27th October 2003 The CCFP Administration Program Page 24 Using Windows CCFP Administration Starting CCFP Admin Direct Connection Starting CCFP Administration 1 2 Ensure that the DECT system is on and that the serial cable is connected to it See page 44 Locate and click on the CCFP Administration icon _Located in Start Programs CCFP Administration If you receive a message stating that communication between the CCFP and the PC failed then check the cabling and or change the COM port settings see pages 23 and 24 respectively A start up display appears The base of the d
40. isplay shows the current communications settings that will be used to connect with the DECT system The moving bar across the display allows approximately 10 seconds to change the communication settings see Changing the Communications Configuration on page 24 before it attempts to make the connection with the DECT system A configuration display momentarily appears It will state 500 system detected Ensure that the correct system configuration has been selected After a caution message the main CCFP Administration screen appears lf the connection is okay the screen shows handset Registration page The progress indicator at the top right of the screen shows the progress in copying down the DECT system s settings _ lf the connection is not okay the screen shows the Status page with a sequence of TIMEOUT messages Use File Exit to close the program and then check the serial port serial cable and DECT system _ f Error 5 appears then another device is using the COM port Changing the Configuration oe S Page 24 Whilst the start up display is shown clicking on Change communications configuration pauses the startup and display the Communications Setup menu Com Settings sl br1 9200 T Enable Log OF Set the Com port to match the serial port of your PC connected to your DECT system for direct serial cable connection or modem for remote modem connection to
41. kup and transfer of the system database and configuration setup Flash software upload Blocking and allowing all calls Password protection for remote access Subscription Request Preferences Advanced Options PC CCFP Versions Diagnostic Backup EEPROM Data to PC T Allow Subscription EE EE HO EEF PIE Fietreiye Default WU Settings Clear EE From wi Card P Defaut Codes Transfer Flash Code ta EEFE All Optional Codes Change Password Restart System ST END Enter Ein lode Pin lode Statue Page 28 Compact DECT Installation Manual Introduction 38DHB0002UKFH Issue 5 27th October 2003 CCFP Options Menus Page 29 PC CCFP Version This page can show the D C U current operational flash and boot program editions and systems ARI Preferences Advanced Options PC CCFP Versions Diagnostic PC Software Version CEFF Handset Administration Program ver 8 0 32 bit Yer No 13310302 KIRK telecom A S Sth of November 2002 Copyright KIRK telecom 4 5 CEFF Software Versions Salo CCFP Flash Program Part No 14035600 Flash Program Edition PCS 1H Boot Program Edition System ARI OOO046426726 14033100 04 Diagnostics The CCFP Administration Program V5 has the ability to show as a real time snap shot of the Base Station Activity Statistics are built from the last power up or CDBS restart The CDBS requires the input of the time and date when first fitting on company premises to ensure
42. l interference Check there are no corrosive chemicals or gasses Check there is no excessive vibration or potential of excessive vibration especially on the cabinet mounting surface Power Supply Requirements Both the Compact DECT Base Station and Repeater s are designed to operate from a standard 230V 10 50Hz single phase main supply The Base Station is rated at 5 4VA and each Repeater is rated at 2 7VA for power consumption The use of a UPS to support the system during mains power failure is highly recommended This equipment also provides mains conditioning for the system Contact Avaya for details of preferred and tested suppliers and models Cabling amp Trunking Requirements All cables and wires should be run through protective trunking or ducts wherever possible Unless otherwise stated all devices connect using standard telephone cable type CW1308 This can be single or multiple pair cable EMC Requirements The Compact DECT system is EMC approved and carries CE mark approval For a particular installation to be EMC compliant it must meet the following requirements at all times Only EMC approved equipment must be used You must install all units with their covers in place Page 12 Compact DECT Installation Manual PBX Restrictions 38DHB0002UKFH Issue 5 27th October 2003 Base Station Installation Page 13 Base Station Installation Mounting the Base Station The Compact DECT Base Station C
43. mber of the next repeater nearest to the CDBS Repeater number The number for the Repeater 4 Click on New and enter the required values only if the Repeater s current settings are empty see previous step 5 Click on Write to Repeater Error messages appear if any values are not correctly set 6 Click on Read from Repeater and check that the values are as reguired You are strongly recommended not to change any other settings 7 Click on Exit You can now use the Repeater Page 22 Compact DECT Installation Manual The Repeater Setup Program 38DHB0002UKFH Issue 5 27th October 2003 Using Windows CCFP Administration Page 23 Using Windows CCFP Administration The CCFP Administration Program The CCFP Administration program is Version 8 The CCFP Administration program see Uploading Flash Software on page 26 is a Windows program for the on line editing and management of the live DECT system database Programming Connection Programming requires a PC with a 9 pin D type serial port or a suitable adapter For direct PC connection a PC DCU cable is supplied with each DCU see Compact DECT Base Station to PC Programming Cable on page 44 Alternatively modems can be used for remote connection see Compact DECT Base Station to Modem Programming Cable on page 44 Both cable are plugged in to the PC Connection Socket see below Bootstrap shorting a strap in normal position Bootstrap pins PC Connect
44. ministration screen appears with the Status page displayed 7 ln the Modem control section select Dial Number Dialer Setup appears Dialer Setup Phonebook Database Company Add Remove PBX Prefix E Phone Number 376904 Extension Ha Save Database to File Cancel Use this menu to select the DECT system you want to dial Use the Add and Remove buttons to create and delete entries If you do make any changes ensure that you select Save Database to File to save them With the Company to which you want to connect displayed click on Dial The Dialer Setup menu will close 8 Watch the Receive Status display to check on the modem connection progress If CONNECT appears then the modem link has been established and you can start DECT programming by clicking on Proceed If CONNECT does not appear there is a problem with establishing a modem link that must be checked Use File Exit to close the program and then check the serial port serial cable and DECT system 9 After clicking on Proceed the screen shows handset Registration page The progress indicator at the top right of the screen shows the progress in copying down the DECT system s settings 38DHB0002UKFH Issue 5 27th October 2003 Starting CCFP Admin Modem Connection Page 26 Using Windows CCFP Administration MSF Status The MSF Status page shows messages coming from the DECT system to handsets The level of status messages can be altered to sho
45. more accurate and realistic survey figures 4 Toclear the display press lt until you hear a short bleep Handset Software Version The handset can provide details of its internal software version It is unlikely that you will need these details except if requested by the handset supplier 1 With the handset on hook dial 99982 and press ENTER 2 The handset display should be similar to that shown below 1329 8100 SW PCS 4 3 To clear the display press MENU twice Battery Condition The handset can display its battery charge This appears as a set of eight blocks across the display Solid blocks indicate charge and empty blocks indicate discharged If three blocks or less appear then the handset should be recharged The battery state can be checked via the MENU key options Page 40 Compact DECT Installation Manual Base Stations Signal Checks 38DHB0002UKFH Issue 5 27th October 2003 MSF Messages Page 41 MSF Messages Overview Compact DECT systems support the sending of text messages to handsets This can be done during voice calls without breaking the call and can include page and callback options The process of composing and sending messages is controlled by the MSF page of CCFP Administration This page allows you to setup a library of messages Use the Message panel to set up the message s and the Send message to panel to allocate handsets On completion click on Send
46. nstallation It is the stage at which future success or failure of the installation will probably occur Most issues of customer satisfaction will stem from the site survey and the resultant positioning of the base station and the Repeater s see page 20 From the customer s point of view two keys factors must be assessed The area of coverage required The number of simultaneous users within different areas A CDBS can support 6 simultaneous calls Where Repeaters are used they support two simultaneous calls but these are borrowed from the CDBS Hence each call routed via Repeaters reduces the number of calls that the CDBS can handle During the site survey you will be attempting to determine three factors to achieve the customers requirements The best positioning of the CDBS The number of Repeaters reguired The best positioning of the repeaters To fulfill this you need to obtain the following details Building Measurements Accurate building plans are an essential aid to both the site survey and also for later fault analysis Signal Strength RSSI Radio Signal Strength Indication From potential base station positions what is the range of the base station signal at sufficient signal strength for reliable operation Speech Guality O52 Interference weak signals and reflected signals lead to errors in the digital signal that cannot be corrected From potential base station po
47. ntered previously in the Handset Extensions menu box is displayed first 9 Click on Create Pair and the twinned extensions are displayed Twimned Extensions Remove Selected Entry E 203 gt FRED 10 You have the option to Remove Selected Entry Highlight the entry and click on Remove Selected Entry 11 Repeat the procedure for all the master desktop phones that you wish to slave with DECT handsets remember that the DECT handset numbers will appear in sequential order starting from the numbers entered previously in the Handset Extension menu Click on OK when finished 12 The Configuration menu will now look as follows with DECT handsets 201 and 202 as slaves of desktop phones 203 and 204 respectively Tiwmned Desktop Extensions M Enable Desktop Handset Twinning 202 204 201 SE 13 On completion click Apply and then Exit 14 Select Yes to start the DECT service 15 Asmall icon may appear in the task bar to indicate that the DECT configuration is active Compact DECT Installation Manual Page 37 38DHB0002UKFH Issue 5 27th October 2003 DECT Configuration Software Page 38 IP Office Integration Call Waiting Indication When Call Waiting Indication is required then both the master or slave handsets must have the facility selected Perform the following 1 2 O Page 38 DECT Configuration Software On both the master and slave handsets dial 15 Alternatively you can set up IP Offi
48. on CDBS without requiring more wiring to the system The only physical connection required for each Repeater is a mains supply Two versions of the Repeater are available a standard Repeater and a Repeater that can have an optional directional aerial fitted see below Up to six Repeaters can be added to an existing CDBS as shown below Repeater 3 lt Repeater jump p Repeat er2 Repeater 4 Repeater 5 Repeater 6 Repeater 1 Note When programming for Repeater Jumps you must start with Repeater 4 to CDBS followed by Repeater 5 to 4 and finally Repeater 6 to 5 E g Repeater 4 acts as a base station for Repeater 5 which in turn acts as a base station to Repeater 6 The range at which a Repeater can work will typically be between 50 and 150m within a building Each Repeater works in conjunction with an existing parent DECT Base Station These calls are borrowed from the CDBS Hence each call using a Repeater reduces by one the capacity of its parent CDBS capacity of 6 calls A Repeater jump link can only handle two simultaneous call at any one time The use of a directional aerial allows the Repeater to be placed up to 1000m from its parent base station subject to intervening structures as follows Repeater External Antenna lt Up to 1Km line of sight Repeater Repeater Base Station Repeater Compact DECT Installation Manual Page 19 38DHB0002UKFH Issue 5 27th October 2003
49. peater Programming kit Installing the Repeater Setup Program The Repeater Setup program is supplied on floppy disks as a self installing program It is also available from the web site https emea businesspartner avaya com index asp as a self extracting file Windows 3 x 1 Insert the first disk 2 In program Manager select File and then Run 3 Type a setup exe and then click on OK 4 Follow the on screen instructions for installing the Kirktool program Windows 95 NT 1 Insert the first floppy disk 2 Click on Start Select Settings and then Control Panel 3 Select Add Remove Programs 4 Inthe Add Remove Programs Properties menu click on the Install Uninstall tab Click on the Install button 5 Windows will scan the floppy disk for a suitable installation file 6 When it has located the file setup exe on the floppy disk click on Finish 7 Follow the on screen instructions for installing the Kirktool program Connecting a Repeater for Programming The Repeater Setup kit includes an adaptor and a programming lead 1 Use the doubler to connect the serial lead to the Repeater in parallel with the power supply connector Ensure that the power supply is on 2 Connect the serial lead to the PC on which the Repeater Setup program is installed Compact DECT Installation Manual Page 21 38DHB0002UKFH Issue 5 27th October 2003 The Repeater Setup Program Page 22 Repeater Installation Configuring a Repeater 1
50. r trusted numbers that may appear EM E E VoiceRecording DigitalT elephony Coverage User Voicemail DND ShorCodes SourceNumbers Telephony Forwarding Dain 18 To ensure that the DECT handset must enter the Desktop s password to access the Desktop s voicemail box check that the SourceNumber box does not contain Vxxx where xxx is the extension number of the DECT handset Do not edit any other trusted numbers that may appear 19 Save the configuration by clicking on the disc icon li in the menu bar 20 Ensure that the Voice Mail Server is running Programs IP Office VoiceMail Compact DECT Installation Manual Page 39 38DHB0002UKFH Issue 5 27th October 2003 DECT Configuration Software Page 40 System Diagnostics and Testing system Diagnostics and Testing Base Stations Signal Checks The 20DT handsets can be used to check the signal strength and quality being received 1 With the handset on hook dial 99981 and press ENTER 2 The handset display should be similar to that shown below RPN 01 03 Q52 52 RSSI 64 RPN is the Base Station number O52 refers to the speech quality error rate of the signal received from a Base Station Only the speech quality of the first available base station is displayed A value of 52 or greater is acceptable RSSI refers to the signal strength from each base station A value of 64 or greater is acceptable 3 Put the handset off hook this gives
51. rt messages only With this option off the handset user must press Enter after the alert to see the message When this option is on the message is displayed immediately after the alert Use Callback Number short messages with page call on only When on the message includes a callback number and when the handset user presses the N key that number is dialled Alert Type This option set the ringing tone used by handsets to indicate the message Note that the Vibrator option does not work with normal handsets Sending Messages You can use the left hand side of the MSF page to select the message required and alter its settings if necessary see Composing Messages on page 42 Once a message has been sent you can check its progress in the Status page see MSF Status on page 26 Sending to a single handset 1 Click on Single user and in the user list highlight the user name 2 Click on Send Message Sending to a group 1 Click on Group and select the group name 2 Click on Send Message Page 42 Compact DECT Installation Manual Composing Messages 38DHB0002UKFH Issue 5 27th October 2003 MSF Messages Page 43 Message Groups You can use the MSF page to create groups of users to which you can then send the same message Creating a group 1 Click on Group 2 Inthe text box enter a name for the group and then click on the Add button below the text box You can now add and remove members from the group Adding
52. securing screw Ee Bootstrap shorting y strap in normal position Fast retaining block for twisted pairs Bootstrap pins abababababababab o Ring and trip channels PSU and PC connector sockets Feed the surplus twisted pair cable back out of the CDBS housing Ensure that the bootstrap shorting strap is in the normal position and clip the front cover back on Connect the other ends of the twisted pair cables to the Coms Platform analogue ports Connect the CDBS to the PC either directly or via a modem See page 44 for cable details Push the PSU modular plug into it s socket on the CDBS and connect the plug top PSU to the mains power supply The lamp in centre of the front of the CDBS will light green Other lamp statuses are Red followed by green flash programming mode or fault Fast blinking red empty system with master handset subscription not allowed Fast blinking green empty system with master handset subscription allowed Slow blinking red in operation with maximum active connections busy Slow blinking green in operation with active connections busy TA Hole 1 Ee 1 reg Hole3 Power Fail Circuits Compact DECT DAB channels are not approved for direct connection to the PSTN this is not due to any technical restrictions As a result DAB channels must not be connected to analogue PBX extensions which connect directly to analogue trunks during PBX power failures
53. set cannot subscribe it displays FAILED Press to try again from step 2 above or press MENU to stop When successfully subscribed your handset bleeps and your extension number is displayed Compact DECT Installation Manual 38DHB0002UKFH Issue 5 27th October 2003 Base Station Installation Page 17 Auto Subscribing Handsets When moving between two locations both equipped with IP Office and Compact DECT systems you can set a handset to automatically subscribe to the other DECT system provided that the handset at been registered on both systems see page 15 To set auto subscription on a 20DT Handset 1 Press MENU and then gt until LOGIN appears then press V SELECT LOGIN appears 2 Press V CURRENT SYSTEM and the ID of that system appears 3 Press gt to select AUTO LOGIN and then press v to finish Removing a Subscription If necessary you can remove a subscription from the handset Do not do this lightly as you may not be able to re subscribe without assistance from your System Maintainer Press MENU and then gt until LOGIN appears then press v SELECT LOGIN appears Press gt until required SUBSCRIPTION REMOVE appears then press v Enter your password and press Vv SUBSCRIPTION REMOVE appears press v and then press gt until the system you wish to remove appears Press v again to remove the system _ lf the system removed was the one currently in use you need to LOGIN again see page 16
54. signed to and then at the AC prompt enter 1234 or on older systems 12345678 and press v SUBSCRIPTION WAIT appears When successfully subscribed the handset bleeps Should SUBSCRIPTION FAILED appear repeat from step 8 Compact DECT Installation Manual Page 9 38DHB0002UKFH Issue 5 27th October 2003 Using the Site Survey Kit Page 10 Site Surveys Performing the Survey Position the Survey Base Station in the potential position for a base station installation Connect the power supply If possible also connect an audio source via either the telephone line or audio jack sockets 1 With a subscribed handset on hook dial 99981 and press ENTER 2 The handset display shows the signal quality RPN 01 lt Base station number Q52 52 lt Speech quality RSSI 64 lt Signal strength 3 Take the handset off hook as this will ensure more realistic figures f you have connected an audio source you will hear it whilst off hook Use this facility to check the audio quality only one handset can be off hook and receive the audio source at any time 4 Check the boundaries of the Survey Base Stations coverage where Q52 is greater than 52 and RSSI is greater than 64 Mark this area on the building plans for all areas that the CDBS might have to serve 5 Where Repeaters are to be used repeat the above process see page 19 for CDBS Repeater overlap 6 Toreturn the handset to normal operation press and hold lt until you
55. sition what is the range before the bit error rate becomes unacceptable Page 6 Compact DECT Installation Manual Introduction 38DHB0002UKFH Issue 5 27th October 2003 Site Surveys Page 7 Base Station Coverage In Theory Given ideal open field conditions the range between a handset and base station can be up to 600 metres Within a building with signal strength being absorbed and reflected signals giving increased error rates the effective range R is more realistically between 50 metres and 150 metres A single base station s area of coverage is IIxR Be aware that the following is assumed The building structure is even and so the CDBS has the same range in all directions _ That a CDBS does not only operate in 2 dimensions In reality the signal forms a sphere rather than a circle Base Station Coverage In Practice In practice no rules can be given for base station coverage Coverage is affected by too many factors that are unigue to each site We can only guide you as to those things that are likely to affect base station coverage Obvious causes of signals problems Metal surfaces Concrete thickness greater than one metre Beware of Windows with reflective film or specialised glass e g Pilkington K These produce increased signal reflection and reduced signal pass through Wire Meshes and Grills with apertures of less than 4cm These block signals as effectively as continuous metal sheet
56. the DECT system Set the Connection to the type of connection reguired i e Direct If you wish to keep a log on communication between the CCFP and the PC tick the Enable Log box Either accept the default bit rate 19200 or change it to 9600 Click on OK to return to the CCFP Administration startup display If the communication between the DECT and the PC fails check the cable connection see 23 Compact DECT Installation Manual Starting CCFP Admin Direct Connection 38DHB0002UKFH Issue 5 27th October 2003 Using Windows CCFP Administration Page 25 Starting CCFP Admin Modem Connection Starting CCFP Administration Check that your modem is on and connected 2 Locate and click on the CCFP Administration icon Windows 95 NT Located in Start Programs CCFP Administration 3 A start up display appears The base of the display shows the current communications settings that will be used to connect with the DECT system 4 The moving bar across the display allows approximately 10 seconds to change the communication settings see Changing the Communications Configuration on page 24 before it attempts to make the connection with the DECT system 5 A configuration display appears It will state 500 System Configuration Detected Ensure that the correct system configuration has been selected see Changing the Communications Configuration on page 24 6 After a caution message the main CCFP Ad
57. tible DECT Handsets Make test calls from all handsets With a call connected move through the areas that should be covered by the Base Station Check that no unexpected black spots exist With a call connected move through the areas that should be covered by the Repeaters Check that no unexpected black spots exist Ensure that the customer is satisfied with the installation Make sure they are aware of the following Reporting Faults Make the customer aware of the details reguired when reporting any faults Since this a cordless system details of the handset user s location at the time of a fault is crucial Maintaining a record of the location of faults may reveal black spots or high usage areas Hearing Aids Make the customer aware that all cordless and mobile telephone systems can cause background noise on some hearing aids Safety Areas Make sure the customer is aware of their responsibility to indicate to handset users any areas where handsets should not be used and should be switched off for reasons of safety The 20DT handsets are not classified as intrinsically safe electrical eguipment a special classification for electrical equipment for use in hazardous areas Compact DECT Installation Manual 38DHB0002UKFH Issue 5 27th October 2003 Repeater Installation Page 19 Repeater Installation Introduction The Compact DECT Repeater allows you to extend the range of coverage of a Compact DECT Base Stati
58. ty local area usage The Compact DECT system uses the frequency band of 1 88 to 1 9GHz It employs FDMA Frequency Division Multiple Access to divide each band into ten separate carrier frequencies TDMA Time Division Multiple Access further sub divides each carrier frequency into 24 time slots 12 slots are used for send and 12 for receive i e two slots are required per conversation on the carrier frequency this is called TDD Time Division Duplex The above method gives 120 call channels available to a DECT system 10 x 24 channels 2 channels per call During a conversation a handset continuously compares the speech quality obtained in its time slot to that in the same time slot on another carrier frequency If the current signal falls below acceptable limits and the other band is better the handset will change over to that band The Compact DECT systems use DCS DCA Dynamic Channel Selection Allocation to resolve availability of channels between handsets and base stations These processes allow a high density of handsets on the same or different DECT systems to operate in the same area provided sufficient base station channels are available Speech within DECT is digitised using ADPCM Adaptive Differential Pulse Code Modulation Traditional PCM digitises speech by sampling at time intervals and assigning a value to the amplitude at each time interval This sequence of amplitude values is then sent as a digital signal In AD
59. ubscription 1 2 3 4 O Run CCFP Administration see page 23 Check that the handset details have been correctly entered on the CCFP Registration screen see page 15 Select Options and then Preferences Click on the Advanced Options tab Click on Allow Subscription a tick mark appears when allowed Use the appropriate process below to subscribe the handset After subscribing the handset s switch Allow Subscription off no tick mark To subscribe a 20DT Handset It is recommended to only subscribe one handset at a time and that all previously subscribed System IDs are removed prior to subscribing for the first time see page 17 1 2 3 Page 16 Subscribing Handsets Press MENU and then gt until LOGIN appears then press v SELECT LOGIN appears Press gt until SUBSCRIPTION CREATE appears then press v SEARCH ID appears Press gt until reguired system ID number appears The system ID is printed on the back of the Compact DECT Base Station The handset displays the ID s of any systems in range If there are several systems locally use lt and gt to display the different ID numbers found When the required system ID is displayed press v Press gt until CREATE SYSTEM 1 appears press gt until reguired SYSTEM number appears When the reguired SYSTEM number appears AC __ also appears If required enter an Account Code and or press v SUBSCRIPTION WAIT appears If for some reason your hand
60. w more or less information Eq CCFP Administration Program Version 5 0 File Options Status Message Level Help MSF Registration CCFP Setup MSF Status Status Message m Call Released normally PP Release 4374 Time 00 00 01 Started 14 35 39 Checking amp changing the Status Level 1 Select Status Message Level 2 To see the current status level select View Curent Status Level 3 To change the status level select from one of the levels 0 3 displayed 4 Note that the level resets to Level O at the end of any CCFP Administration session Status Message The Status Message page will display in real time the system activities E g handset subscription base station handovers and handset connection options etc selected previously in MSF Status on page 26 Uploading Flash Software Page 26 MSF Status NO Occasionally upgrade software for the Compact DECT may be supplied in the form of a flash ktb file or similar for upload to the system This upgrade file requires specific upload software Both of theses are available from the web site https emea businesspartner avaya com index asp as a self extracting files To upload software disconnect the power supply remove the top cover from the CDBS and set the bootstrap shorting strap to the upload position see diagram on page 23 Restore the power supply and connect using the serial cable the CDBS to the PC see page 23 Note Uploading

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