Troubleshooting
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1. Troubleshooting 9 Unable to playback audio in ViewLog The video you selected may not have any audio records The speaker icon in the lower right corner is not enabled See page 93 a Audio can only be played back in 1X speed Remote Application 1 Remote View is unable to display video from GV system This symptom may appear when Remote View is installed in Windows XP SP1 or later Windows XP no longer includes Wavelet decoder after Service Pack 1 You may download a Wavelet codec at the following link htto geo support dipmap com 100 remote waveletcodec zi GV system version 6 0 is not compatible with Remote View version 5 4 0 1 or earlier Make sure your GV system and Remote View are both version 6 0 or later 2 Network ports used in the remote applications ItwinServer CenterV2 Server 9650 Center 5547 Command 5548 TwinDVR Data 5549 Http 80 Audio 5546 FTP 21 Command 4550 Dispatch Server Data 5550 Server 21112 Ramotormrack Remote Control 3389 ATONE a p GeoCenter eT a r Multicast Server 20001 z Bst Authentication Server DMIP Server 3663 FTP 21 VSM SMS 3 ppNs are 31 Server 5610 Server 6886 Page 273
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