AsebA secure browser Launcher Application User Guide
Contents
1. ASEBA Secure Browser Launcher Application User Guide Welcome to 14 Zagreba ka banka UniCredit Group CONTENTS Welcome to 74 Zagreba ka banka UniCredit Group O CO NNN OO OO 13 15 15 15 16 16 17 1 INTRODUCTION In order to use the e zaba business banking service with the USB Key Secure Browser device your computer needs to meet the following reguirements Other hardware reguirements USB port Operating system Windows 7 32 bit 64 bit Windows 8 32 bit 64 bit The ASEBA Secure Browser Launcher application is started from the USB Key and enables you to E start the Bank s webpage for completing the user registration and certificate renewal processes E start the application for the USB Key administration E start the application for the electronic signing of files with orders E start an application upgrade E start the Bank homepage www zaba hr 2 STARTING THE APPLICATION Upon inserting the USB Key in an available USB port your computer will automatically perform all required installations After the message Device driver software installed successfully appears you can continue using the USB device Fig 1 USB Composite Device x AD Device driver software installed successfully O m 1 1 iii Fig 1 Successful installation of the USB driver Welcome to 74 Zagreba ka banka UniCredit Group By inserting the USB Key in an available USB port on your computer click Sta2. Connection to the server failed 14 Welcome to 74 Zagreba ka banka UniCredit Group By clicking on the above message or by selecting the software upgrade from the main menu a window containing the message details will appear as shown in Fig 22 Gre ka u pozivu melode gelSassoniD tu cettsk am error sgalommunication ec Fig 22 Error details u If the above error appears contact us on e mail ezaba unicreditgroup zaba hr or at telephone numbers 0800 5678 or 01 3789 100 on workdays from 7 00 to 20 30 or Saturdays from 8 00 to 12 30 4 FREQUENTLY ASKED QUESTIONS 4 1 WINDOWS 7 OPERATING SYSTEM ENABLING AUTOPLAY If a window as shown in Fig 1 fails to appear after you have inserted your USB Key device do the following 1 Choose Start FI enter AutoPlay in the search field Fig 23 and press Enter after which a window will appear as shown in Fig 24 P See more results autoplay x Shut down Fig 23 Searching AutoPlay 15 Welcome to 74 Zagreba ka banka UniCredit Group gO m3 All Control Panel kems AutoPlay gt 4 Search Control Pane File Edit View Tools Help Choose what happens when you insert each type of media or device V Use AutoPlay for all media and devices Media E Audio CD Choose a default v 2 Enhanced audio CD Choose a default Mi E DVD movie Choose a default VE Enhanced DVD movie Choose a defaul
3. UniCredit Group If you select the option the certificate renewal page will automatically open and then you need to follow the renewal instructions If you do not wish to renew the certificate select the option Me and continue using the application The certificate renewal process can be started from the main menu of the ASEBA Secure Browser Launcher application Fig 7 by selecting the option Pokrenite obnavljanje certifikata Once the certificate renewal page opens follow the renewal instructions f We kindly ask you to renew the certificate before the expiry date so that you could continue using the ASEBA Secure Browser Launcher application and thus e zaba The certificate can be renewed 30 days before the expiry date and 30 days after the expiry date however after the expiry of the certificate validity the use of e zaba will no longer be possible 2 3 STARTING THE ZAGREBA KA BANKA HOMEPAGE IN A SECURE ENVIRONMENT In order to start the Zagreba ka banka homepage www zaba hr in a secure environment select the option Vi e informacija eka vas na www zaba hr in the main menu of the ASEBA Secure Browser Launcher application after which the Zagreba ka banka homepage will open Fig 6 2 4 USB KEY ADMINISTRATION The USB Key administration can be started from the main menu by selecting the option Administriranje ure aja Fig 7 after which the application ASEBA PKI Device Client administration will open
4. Detailed instructions for the USB Key administration are available in the User Registration and USB Key Secure Browser Device Administration Guide In order to access the Guide choose the option More information on www zaba hr in the main menu of the ASEBA Secure Browser Launcher application menu ONLINE USLUGE Business entities information and instructions INSTRUCTIONS 2 5 FILE SIGNING For signing files use the application ASEBA FileSecure which enables you to check the Bank s electronic signature The file signing application can be started from the main menu by selecting the option Potpisivanje datoteka Fig 7 after which the file signing application ASEBA FileSecure will open D Detailed instructions are available in the Guide for the File Signing Application In order to access the Guide select the option More information on www zaba hr in the main menu of the ASEBA Secure Browser Launcher application menu ONLINE USLUGE Business entities information and instructions INSTRUCTIONS Welcome to 74 Zagreba ka banka UniCredit Group 3 APPLICATION UPGRADE An ASEBA Secure Browser Launcher application upgrade can be started from the main menu by selecting the option Nadogradnja Fig 7 If there is an updated version of the application on your USB Key but no newer version for upgrade is available on the server a message with the information that the software support is up to date will appea
5. menu Fig 7 2 Right click to select the icon on the System Tray and then click on the option z Eject ETOKEN 7300 G Fig 26 a Open Devices and Printers E HRZGILTO51 Eject Optiarc DVD RW AD 7740H eToken 7300 Eject CD Drive F e zaba Eject ETOKEN 7300 G Fig 26 Ejecting USB device 3 Wait for the message shown in Fig 27 to appear on the screen and then remove your USB device from the USB port Safe To Remove Hardware a x The ETOKEN 7300 G device can now be safely removed from the computer Fig 27 USB device safely removed Improper handling of the USB device may disable the starting of e zaba via the Mozilla Firefox portable browser on your USB device If this occurs a window as shown in Fig 28 will appear on your computer screen when starting the USB device and the ASEBA Secure Browser Launcher application 17 Welcome to 74 Zagreba ka banka UniCredit Group lt Do you want to scan and fix ETOKEN 7300 G There might be a problem with some files on this device or disc This can happen if you remove the device or disc before all files have been written to it gt Scan and fix recommended This will prevent future problems when copying files to this device or disc gt Continue without scanning Fig 28 Scan and fix option SOLUTION 1 Select the option Scan and fix recommended as shown in Fig 28 A window will appear ti
6. Enter the PIN and confirm it by clicking on Fig 5 am k cu Unesite PIN Naziv uredaja eZaba Secure Browser Mm PIN I z Dobro do li gt 4 Lagreba ka banka Potvrdi nereda Gao Fig 5 Entering the PIN After confirming the PIN the Zagreba ka banka homepage will automatically appear in the Mozilla Firefox browser Fig 6 Z Zagreba ka banka ol fen e nn GRA ANI MLADI KARTICE PODUZETNICI TVATKE ONLINE USLUGE POSLUJTE S BANKOM KADA KAKO TO VAMA ODGOVARA Online usluge Ra uni pla anja tednja ulaganja Krediti Kartice o 1aba Postoves gt lazes Sade gt Stes re gt N MasterCata Slater eto Gradani arn sgater Sterteca Metina Starters krediti PSs Posgzi tarac Kregane e Ra am IMI re osota ed ze ngam orks MutPysCers program Samcuski ti weda AO osquieys Stuoectaki weds 4 E S e ge T Ogun ut vedite Losbardti mede Drobna cuts etrade ara totus rov raka zaranja Dep Sarsi bret Brz gctovereai trett pen napisati tonto kredi s sigis Podr tases 3 om mr rrtermeces za Mensa 5 Koga oster stiernria i Ra un V 0500 00 24 Fig 6 Zagreba ka banka homepage 5 Welcome to 74 Zagreba ka banka UniCredit Group in the PIN entering window Fig 5 further applications and all of the menus will be in English uy By selecting the option E MI 2 1 USER REGISTRATION If you do not have the e zaba certificate saved on your USB Key you n
7. Welcome to 74 Zagreba ka banka UniCredit Group
8. ck both options Fig 29 and click on set to start the error fixing process on your USB device After the process has been completed enter the main menu of the ASEBA Secure Browser Launcher application and select Vise informacija eka vas na www zaba hr to open the webpage www zaba hr In case the page fails to open perform step 2 Check disk options V Automatically fix file system errors Scan for and attempt recovery of bad sectors Fig 29 Fixing errors on the USB device 2 Open My Computer and double click on ETOKEN 7300 by selecting Vi e informacija eka vas na www zaba hr In case Mozilla Firefox fails to open perform step 3 G to select the disk Delete the Temp directory and try to restart e zaba from the main menu of the ASEBA Secure Browser Launcher application 3 Open My Computer Right click on the ETOKEN 7300 G disk icon and select the option Format A window will appear as shown in Fig 30 Select Start and wait for the formatting to finish Enter the main menu of the ASEBA Secure Browser launcher application to open e zaba by clicking on Vi e informacija eka vas na www zaba hr 18 Welcome to 74 Zagreba ka banka UniCredit Group A Save the data documents from your ETOKEN 7300 G disk to a local disk before selecting Format because they will be erased Quick Format Create an MS DOS startup disk Fig 30 Formatting February 2015 19
9. eed to complete the registration process Upon inserting the USB Key in your computer the page e zaba User Registration will automatically open In order to start the registration process choose the option Start Registration in the main menu of the ASEBA Secure Browser u Launcher application Fig 7 Vi e informacija eka vas na www zaba hr Pokrenite registraciju Pokrenite obnavljanje certifikata Administriranje uredaja Potpisivanje datoteka Nadogradnja Izlaz Fig 7 Starting the registration Detailed instructions for the e zaba user registration process are available in the User Registration and USB Key Secure Browser Device Administration Guide Chapter 3 User Registration In order to access the Guide choose the option More information on www zaba hr in the main menu of the ASEBA Secure Browser Launcher application menu ONLINE USLUGE Business entities information and instructions INSTRUCTIONS 2 2 RENEWAL OF e zaba CERTIFICATE If 30 days or less have remained until the certificate expiry date a certificate renewal procedure must be implemented When starting the ASEBA Secure Browser Launcher application a message such as the one shown in Fig 8 will appear gt lt sr gt Potvrda p l weti amp Va certifikat isti e 6 9 2014 15 09 40 Zelite li obnoviti certifikat Cre jJl Fig 8 Certificate renewal message Welcome to 74 Zagreba ka banka
10. inue using the e zaba service and the Secure Browser Launcher application An application upgrade can be downloaded E from the server or E from a local disk Fig 11 Downloading an upgrade 3 1 DOWNLOADING UPGRADES FROM THE SERVER If you select the option to download upgrades from the server the upgrade process will continue by clicking on During the upgrade process the messages shown in Fig 12 and 13 will appear Upon successful completion the message Upgrading completed successfully will appear Fig 14 Welcome to 74 Zagreba ka banka UniCredit Group Ocuetars Nasta MI 4 Ddustars Fig 12 The process of downloading an upgrade from the server 10 Welcome to v4 Zagreba ka banka UniCredit Group Uchuttare Fig 13 Saving the upgrade to the USB device Fig 14 Upgrading completed successfully A After successful upgrading eject your USB Key device and insert it when you want to use it again 11 Welcome to v4 Zagreba ka banka UniCredit Group 3 2 DOWNLOADING UPGRADES FROM A LOCAL DISK Upgrades can be run from a local disk as well In order to do that select the option Download an upgrade from a local disk Fig 11 and by clicking on a window will appear as shown in Fig 15 in which you have to select the ISO file with the upgrade Fig 15 Upgrading from a local disk Select the file e zaba 60 hr iso from the local disk and click on Fur
11. r along with the list of the currently installed components of the version Fig 9 K tenpomenta no ena lan 1de27a1 ASEBA Secure Browse Launcha 1 0 0 12 Moz a Firefox Asseco Edition 1 7 8 0 Mozila Fretax 21 00 4879 ASEBA PK Device Cheri 1 0 1 ASEBA FieSecure 80 2 JavalTM SE Runtime E reeroreneni 1 7 0_45 Fig 9 Up to date application version If a newer application version is available on the server a window as shown in Fig 10 will appear Komponenta ne erga lan 1de27al ASEBA Secure Browse Launcher 1 0 0 12 Moz a Firefox Asseco Editon 1 7 80 Mozia Fretax 21 00 4879 ASEBA PH Device Cheri 1 0 1 ASEBA FieSecure 80 2 Java TM SE Runtime Enrvnorenert 1 7 0 45 Fig 10 Application upgrade information Welcome to 74 Zagreba ka banka UniCredit Group The option Select language ENGLISH defines the language of the application upon upgrade uy completion Once you have selected the desired language in this option each time you start the Secure Browser Launcher application it will be in the language you chose during the upgrade process To continue with the upgrade select the option after which a window with the information on downloading the upgrade and the reguirements of the application for downloading the upgrade RAM disk space availability will appear Fig 11 By selecting the option Odustani the upgrade process will be cancelled and you can cont
12. rt ASEBA Secure Browser to start the ASEBA Secure Browser application Fig 2 CD Drive F e zab 7 rive F e zaba Always do this for software and games Install or run program from your media P Start ASEBA Secure Browser Z Publisher not specified General options Import pictures and videos using Dropbox Open folder to view files using Windows Explorer View more AutoPlay options in Control Panel Fig 2 ASEBA Secure Browser starting the application A window will open as shown in Fig 3 agreback wo Otvorena sesija s ure ajem s n Olde27al Fig 3 Loading the application Upon completion of loading the application icon will appear on the System Tray O mi Pr ioni D Fig 4 Application icon on the System Tray Welcome to 74 Zagreba ka banka UniCredit Group u If the AutoPlay window fails to open Fig 2 you need to start the application directly from the USB Key For the direct starting of the application from the USB Key choose the option My Computer on your computer and double click to select the icon CD Drive F e zaba P 0 bytes free of 242 MB CDFS Once the directory folder of the USB device opens you can start the application by double clicking on the file SecureBrowserLauncher exe located in the directory Asseco ASEBAPKISecureBrowserLauncher If you have saved the e zaba certificate on your USB Key a window for unlocking the device will open
13. t X BI Software and games Pictures Choose a default z Video files Choose a default v 2 Audio files Choose a default v A Blank CD Choose a default Fig 24 AutoPlay window Choose Software and games option select Ask me every time from the dropdown menu and then click on Insert your USB Key once again and a window as shown in Fig 2 should appear 4 2 WINDOWS XP OPERATING SYSTEM ADMINISTRATOR AUTHORIZATION REOUIRED FOR UPGRADING Administrator authorization is reguired for successful upgrading of the ASEBA Secure Browser Launcher application on a computer with the Windows XP operating system In case you lack the administrator authorization but still try to upgrade the application a message about the error will appear as shown in Fig 25 Gre ka u pozivu metode ETC eTokenDrive UpdateData kod greske 6 Fig 25 Application upgrade error Windows XP 16 Welcome to 74 Zagreba ka banka UniCredit Group 4 3 PROBLEMS CAUSED BY IMPROPER HANDLING OF THE USB KEY We kindly ask you to follow the eject procedure after using your USB Key device Otherwise you may encounter problems when using your USB device or connecting to e zaba PROPER HANDLING 1 After using your USB Key or applications on the USB Key e g Mozilla Firefox ASEBA FileSecure etc close all the running applications and exit the ASEBA Secure Browser Launcher application by clicking on Izlaz in the main
14. ther upgrade procedure is identical to the process of downloading upgrades from the server u You can download the file for local upgrading by copying the URL location from the option Downloading an upgrade from the server to any Internet browser on your computer after which downloading of the file will begin automatically as shown in Fig 16 ogon You have chosen to open E 60 hr zip which is WinRAR archive 107 MB from https demoauth asseco see hr What should Firefox do with this file Open with WinRAR ZIP default X Fig 16 File downloading 12 Welcome to v4 Zagreba ka banka UniCredit Group Click on the option ox and wait for the file to download Open the file folder where you saved the file Open the WinZip tool you have installed on your computer to unzip the file and save it in iso format required for upgrading 3 3 NOTIFICATIONS ON AVAILABLE UPGRADES Notifications on available upgrades appear above the ASEBA Secure Browser Launcher application icon on the System Tray 1 Software upgrade available a notification on the availability of a newer version of the software and available upgrades Fig 17 By clicking on the notification a software upgrade window will appear as shown in Fig 10 Mogu a je nadogradnja softverske potpore _ 13 46 HR m P s e gt wim VIA e 25 10 2013 Fig 17 Software upgrade available 2 Software upgrade required a notifica
15. tion on the software upgrade you need to install in order to continue using the ASEBA Secure Browser Launcher application and e zaba Fig 18 sean a naa ee don Secure TOWS i 4 A Pokebne m LE h Fig 18 Software upgrade required After the notification on the required software upgrade has appeared the software update window will appear automatically as shown in Fig 19 13 Welcome to 74 Zagreba ka banka UniCredit Group Komponente neers ls n Ulde al ASEBA Secure Browse Launcher 110012 Mozia Fralox Asseco Editon 1 7 8 01 Moz a Frefox 21 0 0 4879 ASEBA PRI Device Chent 1 01 ASEBA FieSecure 8 0 2 Java TM SE Runhme E rivronment 1 7 0 45 Fig 19 Reguired software upgrade window If you cancel the Secure Browser Launcher application upgrade you will not be able to use e zaba and the Secure Browser Launcher application until you have completed the upgrade process After clicking on a window will appear as shown in Fig 20 where you can confirm the cancelling or continue the upgrade process by clicking on Za kori tenje usluge nadogradnja softvera je obavezna Zelite li odustati od nadogradnje mm de Fig 20 Upgrade cancelling 3 Checking available upgrades failed in case of a server communication error a message will appear as shown in Fig 21 Neuspje na provjera dostupnosti a uriranja 15 38 x70 M17 23 9 2013 HR Z ig Pr 4 8 Fig 21
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