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User's Guide - ips office automation

1. 202 User s Guide Embedded Web Server does not open No Step 1 The Go to step 2 problem is 1 Turn on the printer solved 2 Open a Web browser and then type the printer IP address 3 Press Enter Does the Embedded Web Server open Step 2 The Go to step 3 problem is Make sure the printer IP address is correct solved 1 View the printer IP address From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Open a Web browser and then type the IP address Note Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server Press Enter Does the Embedded Web Server open 203 User s Guide Action No Step 3 The Go to step 4 problem is Check if the network is working solved 1 Print a network setup page 2 Check the first section of the network setup page and confirm that the status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page Open a Web browser and then type the printer IP address Press Enter Does the Embedd
2. User s Guide 4 Push the card firmly into place as shown in the illustration Warning Potential Damage Improper installation of the card may cause damage to the card and the controller board Note The entire length of the connector on the card must touch and be flushed against the controller board 5 Close the controller board access door Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs 19 User s Guide Installing a memory card A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors An optional memory card can be purchased separately and attached to the controller board 1 Access the controller board See Accessing the controller board 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the ca
3. 4 Click Submit Note You can also change the paper size and type settings using the printer control panel For more information see Setting the paper size and type Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured 49 User s Guide Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly Click Settings gt Paper Menu gt Custom Names Select a custom name and then type a new custom paper type name Click Submit CV 2 0 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer control panel 1 From the printer control panel navigate to a f gt Settings gt oK gt Paper Menu gt oK gt Custom Names 2 Select a custom name and then type a new custom paper type name 3 Press 4 Press Custom Types and then verify if the new custom paper type name has replaced the custom name As
4. e From the Paper menu set Configure MP to Manual for Manual Paper Type to appear as a menu Specify the envelope size being manually loaded Note DL Envelope is the factory default setting 82 User s Guide Manual Envelope Type Specify the envelope type being manually loaded Envelope Note Envelope is the factory default setting Rough Envelope Custom Type x Note Only installed trays and feeders are listed in this menu Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder Cassette Notes Manual Cassette is the factory default setting Cassette configures the First multipurpose feeder as the automatic paper source Manual sets the multipurpose feeder only for manual feed print jobs First configures the multipurpose feeder as the primary paper source Substitute Size menu Substitute Size Substitute a specified paper size if the requested paper size is not available Off N i Statement A5 otes Letter A4 All Listed is the factory default setting All available substitutions are allowed All Listed Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing 83 User s Guide Paper Texture menu Plain Texture Smooth Normal Rough Card Stock Texture Smooth Normal Rough Transparency Texture Smooth Normal Rough Recycled
5. 2 days 3 days 1 week 2 weeks 1 month Timeouts Set the amount of time in seconds the printer waits before returning the display to the ready state Screen Timeout 15 300 sec Note 30 sec is the factory default setting 107 Use Timeouts Print Timeout Disabled 1 255 sec Timeouts Wait Timeout Disabled 15 65535 sec Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Error Recovery Max Auto Reboots 1 20 Print Recovery Auto Continue Disabled 5 255 sec User s Guide ike Set the amount of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print job Notes e 90 sec is the factory default setting e When the timer expires any partially printed page still in the printer is printed e Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Set the amount of time in seconds the printer waits for additional data before canceling a print job Notes e 40 sec is the factory default setting This setting has no effect on PCL emulation print jobs Set the Auto Reboot Note Reboot always is the factory default setting Set the Max Auto Reboot Notes e Ifthe device performs a number of automatic reboots equal to this setting s value within a certain amount of time then the device displays the applicable error
6. Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer e Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper e Preprinted papers with chemicals that may contaminate the printer e Preprinted papers that can be affected by the temperature in the printer fuser 72 User s Guide e Preprinted papers that require a registration the precise print location on the page greater or lesser than 2 5 mm 0 10 inch such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms e Coated papers erasable bond synthetic papers thermal papers e Rough edged rough or heavily textured surface papers or curled papers e Recycled papers that fail EN12281 2002 European e Paper weighing less than 60 g m 16 Ib e Multiple part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble free printing To help avoid paper jams and poor print qu
7. User s Guide x page jam open rear door 20y xx 1 Open the front door 2 Gently pull down the rear door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 142 User s Guide 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Close the rear door OK OK 5 From the printer control panel select Next gt gt Clear the jam press OK gt x page jam clear standard bin 20y xx 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 From the printer control panel select Next gt OK gt Clear the jam press OK gt 143 User s Guide x page jam remove tray 1 to clear duplex 23y xx A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Pull the tray completely out of the printer 2 Locate the blue lever and then pull it down to release the jam 144 User s Guide 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Insert the tray OK OK 5 From the printer control panel select Next gt gt Clear the jam press
8. e Cancel the current job 152 User s Guide Load paper source with paper size paper orientation Try one or more of the following Load the tray or feeder with the correct size of paper To use the tray or feeder that has the correct size of paper select Finished loading paper on the OK printer control panel Press to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load paper source with paper type paper size paper orientation Try one or more of the following Load the tray or feeder with the correct size and type of paper To use the tray or feeder that has the correct size and type of paper select Finished loading paper on the printer control panel Press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load manual feeder with custom type name paper orientation Try one or more of the following Load the multipurpose feeder with the correct size and type of paper OK oF Press to clear the message and continue printing Note If no paper is loaded in t
9. Paper frequently jams Yes Step 1 Go to step 2 The problem is solved 1 Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are aligned against the edges of the paper Make sure the paper is below the maximum paper fill indicator Check if you are printing on a recommended paper size and type Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Step 2 Go to step 3 The problem is solved 1 Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it 2 Resend the print job Do paper jams still occur frequently Step 3 Contact technical The problem is support solved 1 Review the tips on avoiding jams For more information see Avoiding Jams 2 Follow the recommendations and then resend the print job Do paper jams still occur frequently 166 User s Guide Paper jam message remains after jam is cleared 1 Do either of the following Contact technical support Select Next gt OK gt Clear the jam press OK gt 2 Follow the instructions on the printer display Does the paper jam message remain Jammed pages are not reprinte
10. The print job may contain a formatting error or solved invalid data e Delete the print job and then send it again e For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users 1 Open the Print Properties folder 2 From the Print and Hold dialog select the Keep duplicate documents check box 3 Enter a PIN number For Macintosh users Save each print job name each job differently and then send the individual jobs to the printer Does the job print Step 3 The Add additional printer memory problem is Free up additional printer memory by deleting solved some of the held jobs Does the job print 172 User s Guide Print job takes longer than expected No Step 1 The problem is Go to step 2 solved Change the environmental settings of the printer 1 From the printer control panel navigate to Settings gt General Settings Select Eco Mode or Quiet Mode and then select Off Note Disabling Eco Mode or Quiet Mode may increase the consumption of energy or supplies or both Did the job print Step 2 The problem is Go to step 3 solved Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job and then resend the job Did the job print Step 3 The problem i
11. Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs To uninstall the optional trays slide the latch on the right side of the printer toward the front of the printer until it clicks into place and then remove stacked trays one at a time from the top to the bottom 23 User s Guide Setting up the printer software Installing the printer driver For Windows users 1 Insert the Printer Driver and Documentations CD in the CD DVD drive of your PC 2 Follow the instructions on the screen 3 The PostScript driver may not be installed to your PC which runs Windows Vista if it is connected to the printer via a USB cable In that case select USB port in the Add a printer wizard to install the printer driver 4 Click Install and then follow the instructions on the computer screen For Macintosh users 1 Insert the Printer Driver and Documentations CD in the CD drive of your Macintosh 2 Double click the CD icon on the desktop in WW_Letter folder in 106_ 107 folder and then double click the bizhub_4700PSeries_106 pkg 3 The installer for the printer driver starts up Note For OS X 10 6 10 7 the driver folder varies depending on the paper size Select the appropriate driver folder
12. Duplex Off Bond Loading Duplex Off Letterhead Loading Duplex Off Preprinted Loading Duplex Off Colored Loading Duplex Off Light Loading Duplex Off Heavy Loading Duplex Off Custom x Loading Duplex Off Notes User s Guide Determine and set two sided printing for all print jobs that specify Recycled as the paper type Determine and set two sided printing for all print jobs that specify Bond as the paper type Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Determine and set two sided printing for all print jobs that specify Preprinted as the paper type Determine and set two sided printing for all print jobs that specify Colored as the paper type Determine and set two sided printing for all print jobs that specify Light as the paper type Determine and set two sided printing for all print jobs that specify Heavy as the paper type Determine and set two sided printing for all print jobs that specify Custom x as the paper type Note Custom x Loading is available only if the custom type is supported Duplex sets two sided printing as the default for all print jobs unless one sided printing is set from Printing Preferences or Print dialog If Duplex is selected then all print jobs are sent through the duplex unit including one sided jobs Off is the factory default setting for all the menus 88 User s Guide Custom Types m
13. Notes e When Press Sleep Button is set to Hibernate a short press of the Sleep button sets the printer to Hibernate mode e When Press and Hold Sleep Button is set to Hibernate a long press of the Sleep button sets the printer to Hibernate mode Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Timeout menu select the number of hours days weeks or months you want for the printer to wait before it goes into a reduced power state 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to a a gt Settings gt oK gt Settings gt oK gt General Settings gt OK gt Timeouts gt oK gt Hibernate Timeout gt OK 2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode 3 Press Using Schedule Power Modes Schedule Power Modes lets you schedule when the printe
14. The problem is solved The problem is solved User s Guide Action Step 4 Contact The problem technical is solved Replace the imaging unit and then resend the print job support Do horizontal voids appear on prints Vertical voids appear on prints Leading edge Action Step 1 Go to step 2 The problem is solved 1 Make sure your software program is using a correct fill pattern 2 Resend the print job Do vertical voids appear on prints Step 2 Go to step 3 The problem is solved 1 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Resend the print job Do vertical voids appear on prints 199 User s Guide Action Yes Step 3 Go to step 4 The problem is solved Check if you are using a recommended type of paper 1 Load the indicated tray or feeder with a recommended type of paper Resend the print job Do vertical voids appear on prints Step 4 Contact technical support The problem is solved 1 Redistribute the toner in the Note The laser scanning unit may imaging unit be defective a Remove the toner cartridge and then the imaging unit Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Reinstall the imaging unit and then the cartrid
15. What are you looking for Initial setup instructions e Connecting the printer e Installing the printer software Additional setup and instructions for using the printer Selecting and storing paper and specialty media Loading paper Configuring printer settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problems Instructions for e Connecting the printer to an Ethernet network e Troubleshooting printer connection problems The latest supplemental information updates and technical support e Documentation e Driver downloads Warranty information 14 Find it here Setup documentation The setup documentation came with the printer User s Guide and Quick Reference Guide The guides are available on the Printer Driver and Documentations CD Networking Guide Insert the Printer Driver and Documentations CD and then click Documentation on the CD menu On the left navigation pane click User s Guide and other publications and then click Networking Guide KONICA MINOLTA Support Web site http Awww konicaminolta com Note Record the following information located on the store receipt and at the back of the printer and have it ready when you contact technical support so that they may serve you faster Machine Type number Serial number Date purchased St
16. e Print jobs will process at a reduced speed e Printer engine motors do not start until a document is ready to print There is a short delay before the first page is printed Use factory default settings Note This setting supports the performance specifications of the printer 3 Press Adjusting Sleep mode To save energy decrease the number of minutes before the printer enters Sleep mode Select from 1 to 120 The factory default setting is 30 minutes Note The printer still accepts print jobs when in Sleep mode Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly 2 Navigate to Settings gt General Settings gt Timeouts 3 Inthe Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep mode 63 User s Guide 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to A OK gt gt Settings gt OK gt Settings gt OK gt General Settings gt OK gt Timeouts gt OK gt Sleep Mode 2 Inthe Sleep Mode field select the number of minutes you want the printer to wait before it enters Sleep mod
17. printer If the printer does not work into the electrical outlet then reconnect the other electrical equipment Does other electrical equipment work 160 User s Guide Action Yes Step 5 Go to step 6 Check if the cables connecting the printer and the computer are inserted in the correct ports Are the cables inserted in the correct ports Step 6 Turn on the switch or reset the breaker Make sure the electrical outlet is not turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Step 7 Connect the printer power cord directly to a properly grounded Check if the printer is plugged into any electrical outlet surge protectors uninterruptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Step 8 Go to step 9 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device 161 Make sure to match the following e The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable with the Ethernet port Go to step 7 Go to step 8 Connect the printer cable securely to the printer and the computer print server optio
18. 157 Replace cartridge printer region mismatch 42 Xy c ccccceceeeeeeeeceeeeeeeeeeeeeaeeeeeeeeesesseneeeeeeeeeeeees 157 Replace imaging unit O estimated pages remain B4 XYl oooooconnninociconcocinnnconannnoncancnr nano nan rnnnn narco 157 Replace maintenance kit 0 estimated pages remain 80 XY oooooonooccccnnnnncnncncccccccccnncnonaononccnnnnnnnanns 157 Replace unsupported cartridge 32 XY oooooonococccncnnnnncococoonnnnnccocnnonononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 157 Replace unsupported imaging Unit 32 XY oooooooccccnccconaconoccccnococonanonononnnnnnnnonnononnnnnnnnnnannn nn nn rannen eenn 158 Serial option x error 54 ivi td dd at 158 SMTP server not set up Contact system administrator oooonncccnnnnnccnnnocicnnnccnnncnnnannnr nano nan r rana naar 158 Standard network software error 54 oooooooccccnicnocococcconcconconcononnnoncnnnnnnnonnnnnnnnnnnnnnnn nn nn carr nn anar nnnnnnns 158 Standard USB port disabled 56 cccccecceceececceeeeeeeeeceecaeceeeeeeeseceaeeceeeeeeeseccaeaeeeeeeeeesseaaeeeeeees 158 Too many flash options installed 58 cccccececcecceeeeceeeeceeeaeeeeeeeeeseaaeaeeeeeeecesenaeeeeeeeeeseesnsaeeneess 159 Too many trays attached 58 iii A AAA A e AAA 159 Unformatted flash detected 53 oooooccccnccnnonicococcconococononononcnnnncnnnnnnonnnnnnnnnnnnnn nn nn nnnnnnnnnnnn tennene eenn 159 Unsupported option in slot x Dlls ada 159 Weblink server not set u
19. Collate to 1 2 3 1 2 3 Note Setting Collate to 1 1 1 2 2 2 in the software overrides the setting in the Finishing menu Resend the print job Did the job print and collate correctly Step 3 The problem Contact is solved technical Reduce the complexity of the print job by eliminating the number and size of support fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly 176 User s Guide Unexpected page breaks occur No Step 1 The problem is Go to step 2 solved Adjust the print timeout settings 1 From the printer control panel navigate to Settings gt General Settings gt Timeouts gt Print Timeout Select a higher setting and then depending on your printer model select OK or Submit Resend the print job Did the file print correctly Step 2 The problem is Contact technical solved support 1 Check the original file for manual page breaks 2 Resend the print job Did the file print correctly 177 User s Guide Print quality problems Characters have jagged or uneven edges ES ABC DEF Action Yes Step 1 Go to step 2 Select a font that is supported by the printer 1 Print a font sample list to check if the fonts you are using are supported by the printer a From the printer control panel navigate to Menus gt Reports gt Print Fonts b Select PCL Fonts or PostScript Fonts 2 Resend t
20. File gt Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings in the Page Setup dialog if necessary 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print 51 User s Guide Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the IP address of the printer in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Quality Menu gt Toner Darkness 3 Adjust the toner darkness and then click Submit Using the printer control panel 1 From the printer control panel navigate to a a gt Settings gt oK gt Print Settings gt oK gt Quality Menu gt oK gt Toner Darkness 2 Adjust the toner darkness and then press Printing from a flash drive For bizhub 4700P only Printing from a flash drive Notes e Before printing an encrypted PDF file you will
21. Letter A4 is the factory default setting From the Paper menu set Configure MP to Cassette for MP Feeder Size to appear as a menu The multipurpose feeder does not automatically detect paper size Legal Make sure to set the paper size value Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope MP Feeder Type Specify the type of paper loaded in the multipurpose feeder Plain Paper Notes Card Stock Transparency e Plain Paper is the factory default setting e From the Paper menu set Configure MP to Cassette for MP Recycled Feeder Type to appear as a menu Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x 81 Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope User s Guide Specify the paper size being manually loaded Note A4 is the factory default setting Specify the paper type being manually loaded Notes e Plain Paper is the factory default setting
22. Method Notes e Disable is the factory default setting e bizhub 4700P only Specify the network mode Notes e Ad hoc is the factory default setting This configures wireless connection directly between the printer and a computer e Infrastructure lets the printer access a network using an access point e Ad hoc is the factory default setting Specify the wireless standard for the wireless network Note The 802 11b g n is the factory default setting Select an available network for the printer to use View the quality of the wireless connection View the encryption method for the wireless network 97 User s Guide AppleTalk menu Note This menu is available only in printer models connected to a wired network or when an optional network card is installed To access the menu navigate to any of the following e Network Ports gt Standard Network gt STD NET SETUP gt AppleTalk Activate Enable or disable AppleTalk support Yes Note Yes is the factory default setting No View Name Show the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server View Address Show the assigned AppleTalk address Note The address can be changed only from the Embedded Web Server Set Zone Provide a list of AppleTalk zones available on the network list of zones available on the Note The factory default setting is the default zone for the network If no network default zone exis
23. Notes e Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel All print jobs that can be initiated by the user at the printer are called held jobs 3 Press Printing confidential and other held jobs Note Confidential and Verify print jobs are automatically deleted from memory after printing Repeat and Reserve jobs are held in the printer until you choose to delete them For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences or Job Retention 3 Select Print Job Type from Job Retention 55 User s Guide 4 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 5 Click OK or Print 6 From the printer control panel release the print job For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt select the print job gt specify the number of copies gt Print For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print For Macintosh users 1 With a document open choose File gt Print If necessary click th
24. OK gt x page jam open tray x 24y xx 1 Pull the tray completely out of the printer Note The message on the printer display indicates the tray where the jammed paper is located Abs User s Guide 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Insert the tray 4 From the printer control panel select Next gt OK gt Clear the jam press OK gt l x page jam clear manual feeder 25y xx 1 From the multipurpose feeder firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 Flex the sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface BAB 146 User s Guide 3 Reload paper into the multipurpose feeder Note Make sure the paper guide lightly rests against the edge of the paper OK 4 From the printer control panel select Next gt OK gt Clear the jam press OK gt 447 User s Guide 10 Troubleshooting Understanding the printer messages Cartridge imaging unit mismatch 41 xy 1 Check if the toner cartridge and imaging unit are both MICR Magnetic Imaging Content Recording or non MICR supplies Note For a list of supported supplies see the Ordering supplies section of the User s Guide 2 Change the toner cartridg
25. Portrait is the factory default setting 125 User s Guide 7 Saving the environment Saving paper and toner Studies show that as much as 80 of the carbon footprint of a printer is related to paper usage You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper Using recycled paper As an environmentally conscious company KONICA MINOLTA supports the use of recycled office paper produced specifically for use in laser printers Conserving supplies There are a number of ways you can reduce the amount of paper and toner you use when printing You can Use both sides of the paper If your printer model supports duplex printing then you can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing N Up section of the Print dialog screen Avoid paper jams Correctly set the paper type and size to avoid paper jams For more information see Avoiding jams 126 User s Guide 8 Maintaining the printer Warning Potential Damage Failure to maintain optimum printer performance or to rep
26. Texture Smooth Normal Rough Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture Smooth Normal Rough Rough Envelope Texture Rough Specify the relative texture of the plain paper loaded Note Normal is the factory default setting Specify the relative texture of the card stock loaded Notes e Normal is the factory default setting e The options appear only if card stock is supported Specify the relative texture of the transparencies loaded Note Normal is the factory default setting Specify the relative texture of the recycled paper loaded Note Normal is the factory default setting Specify the relative texture of the labels loaded Note Normal is the factory default setting Specify the relative texture of the bond paper loaded Note Rough is the factory default setting Specify the relative texture of the envelopes loaded Note Normal is the factory default setting Specify the relative texture of the rough envelopes loaded 84 Letterhead Texture Smooth Normal Rough Preprinted Texture Smooth Normal Rough Colored Texture Smooth Normal Rough Light Texture Smooth Normal Rough Heavy Texture Smooth Normal Rough Rough Cotton Texture Rough Custom x Texture Smooth Normal Rough User s Guide Specify the relative texture of the letterhead loaded Note Normal is the factory defau
27. User s Guide Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes Adjust the width guides to fit the width of the envelopes Note A combination of high humidity over 60 and high printing temperature may wrinkle or seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Use only paper label sheets Vinyl pharmacy and two sided labels are not supported When printing on labels Use labels designed specifically for laser printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 240 C 464 F without sealing excessive curling wrinkling or releasing hazardous emissions Label adhesives face sheet printable stock and topcoats can withstand up to 25 psi 172 kPa pressure without delaminating oozing around the edges or releasing hazardous fumes Do not use labels with slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesive Do not print within 1 mm 0 04 inch of the edge of the label of the perforations or between die cuts of the label Make sure the adhesive b
28. accordance with ISO IEC 19752 Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust 129 User s Guide Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 3 Unpack the toner cartridge and then remove all packing materials 4 Shake the new cartridge to redistribute the toner mys 130 User s Guide 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Note Dispose of the empty toner cartridge according to your local regulations Do not burn the toner cartridge CAUTION If you get toner in your eyes wash it out immediately with cool water and consult a doctor 6 Close the front door Replacing the imaging unit 1 Press the button on the right side of the printer and then open the front door 131 User s Guide 2 Pull the toner cartr
29. appear Step 6 Contact technical support The problem is solved Replace the imaging unit and then resend the print job Do print irregularities still appear Repeating defects appear on prints gt 186 Action Step 1 Measure the distance between the defects Check for a distance between the defects that equals 97 mm 3 82 in 47mm 1 85 in 38mm 1 5 in Is the distance between defects equal to one of the listed measurements Step 2 Replace the imaging unit and then resend the print job Do the repeating defects still appear Print is too dark User s Guide Yes Go to step 2 Contact technical support ABC DEF 187 Check if the distance between the defects equal to 80 mm 3 15 in Take note of the distance and then contact technical support The problem is solved User s Guide Action Yes Step 1 Go to step 2 The problem is solved 1 From the Quality menu on the printer control panel reduce the toner darkness Note 8 is the factory default setting Resend the print job Is the print still too dark Step 2 Go to step 3 Do one or more of the following 1 From the printer control panel set e Specify the paper type the paper type texture and weight in texture and weight from the the Paper menu to match the paper tray settings to match the loaded in the tray paper loaded in the tray Resend the print job Change the
30. card must be properly formatted and cannot be read write write or password protected All shows all fonts available to any option Font Name Identify a specific font and the option where it is stored RO Courier Note RO Courier is the factory default setting RO Courier shows the font name font ID and the storage location in the printer The font source abbreviation is R for Resident F for Flash and D for Download Symbol Set Specify the symbol set for each font name 10U PC 8 Notes 120 PC 850 10U PC 8 is the US default setting 12U PC 850 is the Non US default setting A symbol set is a set of alphabetic and numeric characters punctuation and special symbols Symbol sets support the different languages or specific program such as math symbols for scientific text Only the supported symbol sets are shown Symbol set values are displayed as Font ID Font Name e g 10U PC 8 PCL Emulation Settings Specify the font pitch for scalable monospaced fonts Pitch Notes 9 08 100 10 is the factory default setting Pitch refers to the number of fixed space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For nonscalable monospaced fonts the pitch appears on the display but it cannot be changed 120 PCL Emulation Settings Orientation Portrait Landscape PCL Emulation Settings Lines per Page 1 255 PCL Emulation Settings A4 Width 198 mm
31. down arrow button to select the paper type and then press OK to change the settings Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes e The smallest Universal paper size is 76 2 x 127 mm 3 x 5 inches and is supported only from the multipurpose feeder e The largest Universal paper size is 215 9 x 355 6 mm 8 5 x 14 inches and is supported from all paper sources 1 From the printer control panel navigate to a Pa gt Settings gt OK gt Paper Menu gt OK gt Universal Setup gt OK gt Units of Measure gt OK gt select a unit of measure gt 2 Select Portrait Width or Portrait Height and then press OK 3 Press the left or right arrow button to change the setting and then press Using the standard bin and paper stop The standard bin holds up to 150 for bizhub 4000P or 250 for bizhub 4700P sheets of 20 lb paper It collects prints facedown The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks 36 User s Guide To open the paper stop pull it so that it flips forward Note Close the paper stop when moving the printer to another location bizhub 4000P Loading trays A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull th
32. fe der cceceeecceeceeeeeeeeeeeneaeceeeeeeeeaeaaeaeeeeceeeecaaaeceeeeeeesensuaeeeeeeeeeeeenaees 46 LINKING and UNINkKING TAYS 25 6 fesse bess E E NE EEE EREA 49 ALALE O ET E E A TE 51 Printing a dOCU MEN tania ioi ed et eee ed el ee ee 51 Printing from a flash drive For bizhub 4700P only ooooccoonnnccccnnnoccconnnccccnononcc cnn nnorc cnn nn cn rra 52 Printing confidential and other held jobs oocooonnccccnnnoniccnnonccccnnonc cnn nanrn cnn nar c cnn nc cnn rra 54 Printing intormation pages ii A EAN 56 Canceling a print Joben EE EE it 57 Managing the printeren rnise nae al ee a a aeni ari 58 Finding advanced networking and administrator information 0 cccccceeeeeeeeeeeeeeeeeeeeeeeeeneeeseeeaees 58 Che cking the virtual display ias 58 Configuring supply notifications from the Embedded Web Servet ccccececscceeeeneeeeeeeeeeteeeenneeeeeeaas 58 Modifying confidential print settings siessen A E A E EAE 59 Copying printer settings to other printers 20 0 ec eeceeeeeeeeeeeeceeeeeeeeaeeeeeeaeeeeeeaaeeeeeaaeeeseeaeeeseeneeeeeeats 60 Creating a printer control panel PIN ccceceececcceeeeeeeeeeeeaeeeee tree ee eaeaeeeeeeseeecaaeaeeeeeeeseseneueeeeeeeeeeees 60 Printing a menu settings Page eee ae 61 Printing a network Setup PaAGE ccceceeeeeeeceeeeeeeeeeeseceeaeeeeeeeseseaaeeeeeeeeeseccasaeeeeeeeeeseccaaeeeeeeeseeeenaees 61 Checking the status of parts and supplies ccccceece
33. for your environment e To use inch based paper size 8 1 2 x 11 in letter size Select a file in WW_Letter folder in 106_107 folder e To use metric based paper size A4 and the like Select a file in WW_A4 folder in 106_107 folder Note Double click the package file appropriate for the application and version of operating system being used e bizhub_4700PSeries_103104 pkg for Mac OS X v10 3 v10 4 e bizhub_4700PSeries_105 pkg for Mac OS X v10 5 e bizhub_4700PSeries_106 pkg for Mac OS X v10 6 v10 7 Networking Notes e Purchase a wireless network adapter first before setting up the printer on a wireless network For information on installing the wireless network adapter see the instruction sheet that came with the adapter 24 User s Guide e A Service Set Identifier SSID is a name assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA WPA2 and 802 1X RADIUS are types of security used on a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to installing the printer e A valid unique IP address for the printer to use on the network e The network gateway e The network mask e A nickname for the printer optional Note A printer nickname can make
34. of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 139 User s Guide Lift the green handle and then pull the imaging unit out of the printer Warning Potential Damage Do not touch the shiny blue photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs Lift the green flap in front of the printer Place the imaging unit aside on a flat smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 140 User s Guide 6 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer and then insert the imaging unit into the printer ATA 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer and then insert the cartridge into the printer 6 9 Close the front door 10 From the printer control panel select Next gt OK gt Clear the jam press OK gt OK i 141
35. optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place e Use the handholds located on both sides of the printer to lift it e Make sure your fingers are not under the printer when you set it down e Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer A CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts 10 User s Guide A CAUTION
36. page images Notes e Horizontal is the factory default setting e Positioning depends on the number of page images and whether they are in portrait or landscape orientation Specify the orientation of a multiple page document Note Auto is the factory default setting The printer chooses between portrait and landscape Print a border on each page image Note None is the factory default setting Specify whether blank separator sheets are inserted Notes e Off is the factory default setting No separator sheets are included in the print job Between Copies inserts a blank sheet between each copy of a print job if Collate is set to On If Collate is set to Off then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing transparencies or inserting blank pages in a document for notes Specify the paper source for separator sheets Notes e Tray 1 standard tray is the factory default setting e From the Paper menu Configure MP must be set to Cassette in order for Manual Feeder to appear as a menu setting Specify whether blank pages are inserted in a print job Note Do Not Print is the factory default setting 112 User s Guide Print Settings Setup menu Use E Printer Language Set
37. paper loaded in the tray to match the paper type texture and weight specified in the tray settings Is the tray set to the type texture and weight of the paper loaded Step 3 Go to step 4 The problem is solved 1 Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog Resend the print job Is the print still too dark Step 4 From the printer control panel Go to step 5 change the texture settings in the Check if the paper loaded in the tray has Paper Texture menu to match the texture or rough finishes paper you are printing on Are you printing on textured or rough paper 188 User s Guide Action Yes Step 5 Go to step 6 The problem is solved 1 Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it Resend the print job Is the print still too dark Step 6 Contact technical support The problem is solved Replace the imaging unit and then resend the print job Is the print still too dark Print is too light Action Yes Step 1 Go to step 2 The problem is solved 1 From the Quality menu on the printer control panel increase the toner darkness Note 8 is the factory default setting Resend the print job Is the print still too light 189 Action Step 2 From the printer control panel set the pa
38. power outlet could result in a fire or electrical shock Do not use an extension cord as this could cause a fire or electrical shock Contact your authorized service provider if an extension cord is required Do not scratch rub place a heavy object on heat twist bend pull on or damage the power cord Use of a damaged power cord exposed core wire broken wire etc could result in a fire or breakdown Should any of the described conditions have occurred immediately turn off and unplug the printer and then call your authorized service provider Y Do not unplug and plug in the power cord with wet hands as an electrical shock could result Plug the power cord all the way into the power outlet Failure to do this could result in a fire or electrical shock 12 User s Guide N WARNING Connect the power cord to an electrical outlet that is equipped with a grounding terminal Do not place metal clips any other small metallic objects or a container containing liquid on the printer Liquid and metallic objects dropped inside the printer could result in a fire electrical shock or breakdown Should liquid a piece of metal or any other foreign matter fall inside the printer immediately turn off and unplug the printer and then call your authorized service provider Do not use your printer if it becomes excessively hot emits smoke or an unusual odor or makes an unusual noise
39. setting from the printer control panel The menu selection is then updated Set the size of the USB input buffer Notes Auto is the factory default setting The USB buffer size value can be changed in 1 K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the USB Buffer disable or reduce the size of the network buffers The printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated 99 User s Guide Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs On Notes on e Auto is the factory default setting e On processes raw binary PostScript print jobs e Off filters print jobs using the standard protocol ENA Address Set the network address information for an external print server YY Y YY Y YY Y YY Y Note This menu is available only when the printer is attached to an external print server through the USB port ENA Netmask Set the netmask information for an external print server yyy yyy yyy yyy Note This menu is available only when the printer is attached to an external print server through the USB port ENA Gateway Set the gateway information for an external print server YY y YY Y V YY YY Y Note This menu is available only when the printer is attached to a
40. the built in FTP server which lets you send files to the printer using File Transfer Protocol Yes No Note Yes is the factory default setting Enable HTTP Server Enable the built in Web server Embedded Web Server When enabled the printer can be monitored and managed remotely using a Web browser Yes No WINS Server Address View or change the current WINS server address Enable DDNS View or change the current DDNS setting Note Yes is the factory default setting Yes Note Yes is the factory default setting No Enable mDNS View or change the current mDNS setting Yes Note Yes is the factory default setting No DNS Server Address View or change the current DNS server address Backup DNS Server Address View or change the backup DNS server addresses Backup DNS Server Address 2 95 User s Guide Ke Enable HTTPS View or change the current HTTPS setting Yes Note Yes is the factory default setting No IPv6 menu To access the menu navigate to any of the following e Network Ports gt Standard Network gt STD NET SETUP gt IPv6 Note This menu is available only in network printers or printers connected to print servers To Enable IPv6 Enable Internet Protocol Version Six IPv6 in the printer On IPv6 uses bigger numbers to create IP addresses off Note On is the factory default setting Auto Configuration Specify whether or not the network adapter accepts the automatic IPv6 address con
41. the cartridge 2 Resend the print job Is the print still too light Step 7 Contact technical support Replace the imaging unit and then resend the print job Is the print still too light Printer is printing blank pages 191 The problem is solved The problem is solved User s Guide Action Yes Step 1 Go to step 2 The problem is solved 1 Check if there is packing material left on the imaging unit a Remove the toner cartridge and then the imaging unit b Check if the packing material is properly removed from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems c Reinstall the imaging unit and then the cartridge Resend the print job Is the printer still printing blank pages Step 2 Go to step 3 The problem is solved 1 Redistribute the toner in the imaging unit a Remove the toner cartridge and then the imaging unit b Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems c Reinstall the imaging unit and then the cartridge 2 Resend the print job Is the printer still printing blank pages Step 3 Contact The problem technical is solved Replace the imaging unit and then resend the print job support Is the printe
42. the default printer language PCL Emulation Notes PS Emulation PPDS Emulation e PCL Emulation is the factory default setting e PostScript emulation uses a PostScript interpreter for processing print jobs e PCL Emulation uses a PCL interpreter for processing print jobs e Setting a printer language default does not prevent a software program from sending print jobs that use another printer language Print Area Set the logical and physical printable area Normal Notes Whole Page e Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image at the boundary e Whole Page allows the image to be moved into the non printable area defined by the Normal setting This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter Download Target Set the storage location for downloads Flash Notes e Storing downloads in a flash memory places them in permanent storage Downloads remain in the flash memory even when the printer is turned off e This menu item appears only when a flash option is installed 113 Resource Save On Off Finishing menu Sides Duplex 1 sided 2 sided Duplex Binding Long Edge Short Edge User s Guide Specify how the printer handles temporary downloads such as fonts and macros stored in the RA
43. the printer first For more information on loading transparencies see the packaging that the transparencies came in Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedown with the bottom edge entering the printer first 48 User s Guide Load envelopes with the flap on the left side facedown Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 From the printer control panel set the paper size and type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer control panel in the TCP IP section under the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu 3 Change the paper size and type settings for the trays you are linking To link trays make sure the paper size and type for the tray match that of the other tray To unlink trays make sure the paper size or type for the tray does not match that of the other tray
44. written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Edition notice KONICA MINOLTA BUSINESS TECHNOLOGIES INC reserves the right to make changes to this guide and to the equipment described herein without notice Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions However KONICA MINOLTA BUSINESS TECHNOLOGIES INC makes no warranty of any kind including but not limited to any implied warranties of merchantability and fitness for a particular purpose with regard to this guide KONICA MINOLTA BUSINESS TECHNOLOGIES INC assumes no responsibility for or liability for errors contained in this guide or for incidental special or consequential damages arising out of the furnishing of this guide or the use of this guide in operating the equipment or in connection with the performance of the equipment when so operated Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS INC bizhub and PageScope are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCLO is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with
45. 1 Insertiray louis A st aida 151 Insufficient memory to support Resource Save feature 35 oooooooocccnccncnccococccncccccnonnononnnnnncnanannnnno 151 Insufficient memory to Collate job 37 ooo nnnonnnnninnnnnicconnnccccnnnoncccnnnrrccnn nro rr coronar rr rr 151 Insufficient memory for Flash Memory Defragment operation 37 ooooonnninnnninninnnnnciccnnnaccccnnnacnns 151 Insufficient memory some Held Jobs were deleted 37 ccccececeeeeecceeceeeeeeeseeeaaeeeeeeesesenaeeas 152 Insufficient memory some held jobs will not be restored 37 occ eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaees 152 Load paper source with custom string paper orientation cccecceeeeeeeceeeeeeeeeeeeeeeeteeeeteees 152 Load paper source with custom type name paper orientation cceceeceeeeeeeeeeeteeeeeeeeeeees 152 Load paper source with paper size paper orientation ccccceceeeeeeceeeeeeeeeeeeeeeeeneeeeeeeeeeeees 153 Load paper source with paper type paper size paper orientation cceecceeeeeeeeeeeeeeees 153 Load manual feeder with custom type name paper orientation ceceececeeeeeeeeeeeeeteeeeeeees 153 Load manual feeder with custom string paper orientation ccceceeeeeeececeeeeeeeeeeeeeeeeeeeeeeeees 153 Load manual feeder with paper size paper orientation c ccceceeeeeeeeeeeeeeeeeeeseeeeneeeeeeeeeteees 154 Load manual f
46. 203 mm PCL Emulation Settings Auto CR after LF On Off PCL Emulation Settings Auto LF after CR On Off User s Guide Specify the orientation of text and graphics on the page Notes e Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the page Landscape prints text and graphics parallel to the long edge of the page Specify the number of lines that print on each page Notes 64 is the default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page Set the printer to print on A4 size paper Notes e 198 mm is the factory default setting e The 203 mm setting sets the width of the page to allow printing of eighty 10 pitch characters Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting 121 Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Manual Env Off None 0 199 Tray Renumber View Factory Defaults MPF Default 8 Tray1 Default 1 Tray2 Default 4 Tra
47. 9 Envelope 98 x 225 mm 3 9 x 8 9 in 10 Envelope 105 x 241 mm 4 1 x 9 5 in DL Envelope 110 x 220 mm 4 3 x 8 7 in C5 Envelope 162 x 229 mm 6 4 x 9 in B5 Envelope 176 x 250 mm 6 9 x 9 8 in oe 75 User s Guide Paper size Standard tray Optional 250 or Multipurpose feeder Duplex mode 550 sheet tray Other Envelope xX xX J Xx 229 x 356 mm 9 x 14 in 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application 2 Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm 4 1 x 5 8 in Universal is supported only in the optional 250 or 550 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode if the width is at least 210 mm 8 3 in and length is at least 279 mm 11 in The smallest supported Universal size is only supported in the multipurpose feeder Only long edge feeding is non supported Supported paper types and weights The standard tray supports 60 90 g m 16 24 lb paper weights The optional tray supports 60 120 g m 16 32 lb paper weights The multipurpose feeder supports 60 1 63 g m 16 43 lb paper weights Paper type 250 or 550 sheet tray Multipurpose feeder Duplex mode Card stock Transparencies Recycled Glossy paper Paper labels Vinyl labels Bond Envelope Rough envelope Letterh
48. F R 2 101 consisting of commercial computer software and commercial computer software documentation as such terms are used in 48 C F R 12 212 Consistent with 48 C F R 12 212 and 48 C F R 227 7202 1 through 227 7202 4 all U S Government End Users acquire the Software with only those rights set forth herein You agree that you will not export the Software in any form in violation of any applicable laws and regulations regarding export control of any countries Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing Simplex Duplex 55dBA 54dBA Ready 15dBA 209 User s Guide For EU member states only This symbol means Do not dispose of this product together with your household waste Please contact the Local Authority for appropriate disposal instructions In the case of a new device being purchased the used one can also be given to our dealer for appropriate disposal Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling This product complies with RoHS 2002 95 EC directive Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local
49. Immediately turn off and unplug the printer and then call your authorized service provider If you continue using the printer a fire or electrical shock could result Do not use this printer if it has been dropped or the cover has been damaged Immediately turn off and unplug the printer and then call your authorized service provider If you continue using the printer a fire or electrical shock could result Do not burn toner cartridges or toner The hot toner may scatter and cause burns or other damage Ac UTION A Do not expose the printer to dust soot or steam or place it near a kitchen table bath or humidifier A fire electrical shock or breakdown could result Do not place the printer on an unstable or tilted table or in a location subject to a lot of vibration and shock The printer could fall causing personal injury or mechanical breakdown After installing this product place it on a sturdy base It the printer moves or falls it may cause personal injury Certain areas inside the printer may become very hot and cause burns When checking the inside of the printer for malfunctions such as media jams do not touch the locations around the fusing unit etc labeled Caution HOT Do not obstruct the printer s ventilation grilles Heat could accumulate inside the printer resulting in a fire or malfunction Do not use flammable sprays liquids or gases near the printer as a fire cou
50. Load prepunched paper with the holes on the top edge toward the front of the tray Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray 40 User s Guide 6 Insert the tray 7 From the Embedded Web Server or your computer set the paper size and type in the Paper menu to match the paper loaded in the tray Notes Ifthe printer is not connected to a network then access the Paper menu using Printer Settings depending on your operating system Set the correct paper size and type to avoid paper jams and print quality problems bizhub 4700P Loading trays A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull the tray completely out Note Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause a jam 41 User s Guide Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading Unlock the length guide Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading Notes For some paper sizes like letter legal and A4 squeeze and slide the length guide tab backward to accommodate their length 42 Us
51. M when the printer receives a print job that requires more memory than is available Notes e Off is the factory default setting Off sets the printer to retain downloads only until memory is needed Downloads are deleted in order to process print jobs On sets the printer to retain downloads during language changes and printer resets If the printer runs out of memory then Memory Full 38 appears on the printer display but downloads are not deleted Specify whether two sided duplex printing is set as the default for all print jobs Notes e 1 sided is the factory default setting e You can set two sided printing from the software program For Windows users 1 Click File gt Print 2 Click Properties Preferences Options or Setup For Macintosh users 1 Choose File gt Print 2 Adjust the settings from the print dialog and pop up menus Define the way two sided pages are bound and printed Notes Long Edge is the factory default setting Long Edge binds pages along their long edge left edge for portrait and top edge for landscape Short Edge binds pages along their short edge top edge for portrait and left edge for landscape Specify the default number of copies for each print job Note 1 is the factory default setting 114 Blank Pages Do Not Print Print Collate 1 1 1 2 2 2 1 2 3 1 2 3 Separator Sheets Off Between Copies Between Jobs Between Pages Separat
52. POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a service representative A CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed A CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS 11 User s Guide m Warning and Caution Symbols The labels and symbols used in this manual and on the printer help prevent injury to the operator and others around the printer as well as damage to property Those labels and symbols have the following meanings NM WARNING Ignoring this warning could cause serious injury or even death A CAUTION Ign
53. Press OK to confirm e Check the tray length and width guides and make sure the paper is loaded properly in the tray e Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog e Make sure the paper size and type are specified in the Paper menu on the printer control panel e Make sure that the paper size is correctly set For example if MP Feeder Size is set to Universal then make sure the paper is large enough for the data being printed e Cancel the print job Insert Tray x Insert the indicated tray into the printer Insufficient memory to support Resource Save feature 35 Install additional printer memory or select Continue on the printer control panel to disable Resource Save clear the message and continue printing Press oK to confirm Insufficient memory to collate job 37 Try one or more of the following e From the printer control panel select Continue to print the part of the job already stored and begin collating the rest of the print job Press ox to confirm e Cancel the current print job Insufficient memory for Flash Memory Defragment operation 37 Try one or more of the following e From the printer control panel select Continue to stop the defragmentation and continue printing Press OK to confirm 151 User s Guide e Delete fonts macros and other data from the printer memory e Install additional printer memory Insufficient memo
54. Resend the print job Did the gray background disappear from the prints 181 User s Guide Action Step 2 The problem is solved Reinstall the imaging unit and the toner cartridge 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems Install the imaging unit and then the cartridge Resend the print job Did the gray background disappear from the prints Step 3 The problem is solved Replace the imaging unit and then resend the print job Did the gray background disappear from the prints Incorrect margins on prints PDD www O00 000 No Step 1 The problem Go to step 2 is solved 1 Move the width and length guides in the tray to the correct positions for the paper size loaded 2 Resend the print job Are the margins correct 182 No Go to step 3 Contact technical support User s Guide Action Yes Step 2 Go to step 3 Do one or more of the following From the printer control panel set the paper size in e Specify the paper size from the tray the Paper menu to match the paper loaded in the settings to match the paper loaded in tray the tray Change the paper loaded in the tray to match the paper size specified in the Does the paper size match the paper loaded in the tray settings tray S
55. S is the factory default setting e The initial setting is determined by your country or region selection in the initial setup wizard Change the icons and buttons that appear on the home screen For each icon or button select from the following options Display Do not display Notes Display is the factory default setting for Search Held Jobs Held Jobs USB Drive Forms and Favorites Eco Settings Showroom and Change Background e Do not display is the factory default setting for Change Language Profiles and Solutions Bookmarks and Jobs by user e Bookmarks appears inside Held Jobs only if Show Bookmarks is set to Yes and an active network cable is attached 106 User s Guide Use ike Timeouts Set the amount of time the printer waits after a job is printed before it goes into a reduced power state Sleep Mode Disabled Motes 1 180min e 30 min is the factory default setting e Disabled appears only when Energy Conserve is set to Off e Lower settings conserve more energy but may require longer warm up times e Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Timeouts Set the amount of time the printer waits before it enters Hibernate mode Hibernate Timeout Disabled 1 hour Note 3 hours is the factory default setting 2 hours 3 hours 6 hours 1 day
56. T SETUP gt Network Card View Card Status View the connection status of the network card Connected Disconnected View Card Speed View the speed of an active network card Network Address View the network addresses Job Timeout Set the amount of time it takes for a network print job to be canceled 0 255 seconds Notes e 90 seconds is the factory default setting e A setting value of 0 disables the timeout e Ifa value of 1 9 is selected then the setting is saved as 10 Banner Page Set the Banner Page Note Off is the factory default setting TCP IP menu To access the menu navigate to any of the following e Network Ports gt Standard Network gt STD NET SETUP gt TCP IP Note This menu is available only in network printers or printers connected to print servers 94 User s Guide Use To Set Hostname Set the Hostname IP Address View or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask View or change the current TCP IP gateway Enable DHCP Specify the DHCP address and parameter assignment On Note On is the factory default setting Off Enable AutolP Specify the Zero Configuration Networking setting Yes Note Yes is the factory default setting No Enable FTP TFTP Enable
57. T T 212 Totalenetgy USAGE mrna onenn a ae dd 212 User s Guide 1 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations A CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions A CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations A CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage e Turn the printer off using the power switch and then unplug the power cord from the electrical outlet e Disconnect all cords and cables from the printer before moving it e Ifan optional tray is installed then remove it from the printer To remove the
58. Tray x Note Tray 1 standard tray is the factory default setting MP Feeder Manual Paper Manual Envelope Collate Stack the pages of a print job in sequence when printing multiple copies Off 1 1 1 2 2 2 Note On is the factory default setting On 1 2 1 2 1 2 Sides Duplex Specify whether prints are on one side or on both sides of the paper 1 sided Note 1 sided is the factory default setting 2 sided Duplex Binding Define binding for duplexed pages in relation to paper orientation Long Edge Notes Short Edge e Long Edge is the factory default setting Long Edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short Edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Paper Saver Specify that multiple page images be printed on one side of a paper Off Notes 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up e Off is the factory default setting e The number selected is the number of page images that will print per side 111 Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Paper Saver Orientation Auto Landscape Portrait Paper Saver Border None Solid Separator Sheets Off Between Copies Between Jobs Between Pages Separator Sheet Source Tray x Manual Feeder Blank Pages Do Not Print Print User s Guide Specify the positioning of multiple
59. Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the unsupported option card from the printer controller board and then replace it with a supported card 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Weblink server not set up Contact system administrator Select Continue to clear the message Press on to confirm 159 User s Guide Note If the message appears again then contact your system support person Solving printer problems e Basic printer problems e Option problems e Paper feed problems Basic printer problems The printer is not responding Action Yes Step 1 Go to step 2 Turn on the printer Make sure the printer is turned on Is the printer turned on Step 2 Press the Sleep button to wake the Go to step 3 printer from Sleep mode or Hibernate Check if the printer is in Sleep mode or mode Hibernate mode Is the printer in Sleep mode or Hibernate mode Step 3 Go to step 4 Plug one end of the power cord into the printer and the other to Check if one end of the power cord is a properly grounded electrical plugged into the printer and the other to a outlet properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Step 4 Unplug the other electrical Go to step 5 equipment and then turn on the Check other electrical equipment plugged
60. User s Guide a KONICA MINOLTA bizhub 4000P 4700P User s Guide 2012 10 A63N 9560 00A User s Guide Contents 1 Satety information iia raid ds 10 2 Learning about the printer ii A A ee A a ld 14 Finding information about the printer ooooonoccccnnnoccccconaccccnanancncnanoncnn nano ncnccnan cnc cnn nn r narran 14 selecting a location for the prieta ei anne ot nel ele la 15 3 Additional printer Setup oooooconncnnnnococcccnonccononononcnnnnnnnnnnnonnnncn nena nano nn nn nn nn anne rn nn cnn rana mn nn nn EE EEEE ESEE EE EE 17 Installing internalOPtlONS citecioncic idas 17 Available internal Options ar ciendo dida da td da add da add 17 Accessing the controller board voii tae 17 Installing an optional Car A ei AAA ei aide 18 stalling amemo Ci rada co 20 Installing hardware Options cities 22 Installing optional TAS ii A A A a ed 22 Setting up the printer SO WAre oooooonnnccccnnnnicinnocccnccnnnnnnnnnnonnnncnnnnnnnn corn cnnnnnnnn anne nnnnnnnnnnnnnnnnnnnnnnnrnnaanmnnns 24 Installing the printerdriVer E A A ds 24 INGTWOMKIIN Ga a a 24 Preparing to set up the printer on an Ethernet network oooooccccocococcccccccononoonnnncnncnnnnnnnoncnnnnnnnannnnnnnnos 25 Installing the printer on an Ethernet network o onccccinoncccnnnoccccnnonccncnononcncnononcncnnnoncnnn nn nn nncnn nn nn nc nnnnnnncnnns 25 Preparing to set up the printer on a wireless network ooooocococccnconococcccccccocconononncnn
61. ability or life of the printer and its imaging components All life indicators are designed to function with genuine Printer Manufacturer supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your KONICA MINOLTA printer or associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts may not be covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer Press OK and lt on the printer control panel simultaneously for 15 seconds to clear the message and continue printing If you do not wish to accept these risks then remove the third party supply or part from your printer and then install a genuine Printer Manufacturer supply or part Note For a list of supported supplies see the Ordering supplies section of the User s Guide 155 User s Guide Not enough free space in flash memory for resources 52 Try one or more of the following e From the printer control panel select Continue to clear the message and continue printing Press to confirm e Delete fonts macros and other data stored in the flash memory e Upgrade to a larger capacity flash memory card Note Downloaded fonts and macros that are not previously store
62. acking does not reach to the edge of the sheet Zone coating of the adhesive should be at least 1 mm 0 04 inch away from edges Adhesive material contaminates the printer and could void the warranty If zone coating of the adhesive is not possible then remove a 2 mm 0 06 inch strip on the leading and driver edge and then use a non oozing adhesive Portrait orientation is recommended especially when printing bar codes Tips on using letterhead Use letterhead designed specifically for laser printers Print samples on the letterhead being considered for use before buying large quantities Before loading letterhead flex fan and straighten the stack to prevent sheets from sticking together 70 User s Guide e Page orientation is important when printing on letterhead For information on how to load letterhead see bizhub 4000P Loading trays bizhub 4700P Loading trays Loading the multipurpose feeder Tips on using transparencies e Printa test page on the transparencies being considered for use before buying large quantities e Feed transparencies from the standard tray or the multipurpose feeder e Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures up to 185 C 365 F without melting discoloring offsetting or releasing hazardous emissions Note If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper m
63. again select another value and save it Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the printer control panel navigate to ma A gt Settings gt OK gt Reports gt OK gt Network Setup Page gt OK Note If an optional internal print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confirm that the status is Connected If the status is Not Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print another network setup page Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required Checking the status of parts and supplies on the printer control panel From the printer control panel navigate to am f gt Status Supplies gt OK View Supplies gt OK 61 User s Guide Checking the status of parts and supplies from the Embedded Web Server Note Make sure the computer and printer are connected to the same network 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Networ
64. ality e Always use new undamaged paper e Before loading paper know the recommended printable side of the paper This information is usually indicated on the paper package e Do not use paper that has been cut or trimmed by hand e Do not mix paper sizes types or weights in the same tray mixing results in jams e Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead e Use grain long for 60 to 90 g m 16 to 24 Ib weight paper e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions 73 User s Guide Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality e For best results store paper where the te
65. anently damage the fuser Avoiding jams Load paper properly e Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper ps TES e Do not remove a tray while the printer is printing e Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it e Do not load too much paper Make sure the stack height is below the maximum paper fill indicator 136 User s Guide Do not slide the paper into the tray Load paper as shown in the illustration Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load wrinkled creased damp bent or curled paper Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure the paper size and type are set correctly on the Embedded Web Server or the computer Note Depending on your operating system access the Paper menu using Printer Settings Store paper according to manufacturer recommendations 137 User s Guide Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears
66. authorities for disposal and recycling options ENERGY STAR ENERGY STAR As an ENERGY STAR Partner we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency What is an ENERGY STAR product An ENERGY STAR product has a special feature that allows it to automatically switch to a low power mode after a period of inactivity An ENERGY STAR product uses energy more efficiently saves you money on utility bills and helps protect the environment 210 User s Guide Temperature information Ambient temperature 15 6 to 32 2 C 60 to 90 F Shipping and storage temperature 20 to 40 C 4 to 104 F Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Mode Description Power consumption Watts Printing The product is generating hard copy output from electronic 600 W bizhub 4000P 640 W inputs bizhub 4700P Copy The product is generating hard copy output from hard copy original documents The product is scanning hard copy documents l A W The product is waiting for a print job Sleep The product is in a high level energy saving mode 5W Mode The product is in a low level energy saving mode 0 5 W Off The product is plugged into an electrical outlet but the power switch is turned off The power consumption levels listed in th
67. be prompted to enter the file password from the printer control panel e You cannot print files for which you do not have printing permissions 52 User s Guide 1 Insert a flash drive into the USB port Notes A flash drive icon appears on the printer control panel and in the held jobs icon when a flash drive is installed If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive If you insert the flash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the flash drive Warning Potential Damage Do not touch the printer or the flash drive in the area shown while actively printing reading or writing from the memory device Loss of data can occur 2 From the printer control panel select the document you want to print 53 User s Guide 3 Press the left or right arrow button to specify the number of copies for printing and then press Notes Do not remove the flash drive from the USB port until the document has finished printing Ifyou leave the flash drive in the printer after leaving the initial USB menu screen then access held jobs from the printer control panel to print files from the flash drive Supported flash drives and file types Flash drive File type Notes Documents e H
68. cards e This menu item appears only when an optional network card is installed Standard Network menus Note Only active ports appear in this menu All inactive ports are omitted PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires it regardless of the default printer language On Off Notes e Onis the factory default setting When Off is used the printer does not examine incoming data The printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it regardless of the default printer language On Off Notes On is the factory default setting When Off is used the printer does not examine incoming data The printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Off Notes e Auto is the factory default setting e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated 92 User s Guide Network Buffer Set the size o
69. ct the appropriate Paper Texture setting Be aware that preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240 C 464 F without releasing hazardous emissions Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use grain short card stock when possible Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For best performance use envelopes made from 90 g m 24 Ib bond paper or 25 cotton All cotton envelopes must not exceed 70 g m 20 lb bond weight Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached 69
70. d Action Turn on jam recovery The problem is solved a From the printer control panel navigate to Settings gt General Settings gt Print Recovery gt Jam Recovery Select On or Auto Depending on your printer model press OK or touch Submit Resend the pages that did not print Were the jammed pages reprinted 167 The problem is solved Contact technical support User s Guide Solving print problems Printing problems Multiple language PDF files do not print Step 1 The problem is solved 1 Check if the print options for the PDF output are set to embed all fonts 2 Generate a new PDF file and then resend the print job Do the files print Step 2 The problem is solved 1 Open the document you want to print in Adobe Acrobat 2 Click File gt Print gt Advanced gt Print As Image gt OK gt OK Do the files print Error message about reading the flash drive appears Yes Step 1 Go to step 2 Check if the flash drive is inserted into the front USB slot Note The flash drive will not work if it is inserted into the rear USB slot Is the flash drive inserted into the front USB slot 168 No Go to step 2 Contact technical support Insert the flash drive into the front USB slot User s Guide Action Step 2 Wait until the printer is ready then view the held jobs list and then print Check if the printer is busy the documents Note A green bl
71. d in the flash memory are deleted Printer had to restart Last job may be incomplete From the printer control panel press oK to confirm Reinstall missing or unresponsive cartridge 31 xy Try one or more of the following e Check if the toner cartridge is missing If missing install the toner cartridge For information on installing the cartridge see the Replacing supplies section of the User s Guide e If the toner cartridge is installed then remove the unresponsive toner cartridge and then reinstall it Note If the message appears after reinstalling the supply then the cartridge is defective Replace the toner cartridge Reinstall missing or unresponsive imaging unit 31 xy Try one or more of the following e Check if the imaging unit is missing If missing install the imaging unit For information on installing the imaging unit see the Replacing supplies section of the User s Guide e If the imaging unit is installed then remove the unresponsive imaging unit and then reinstall it Note If the message appears after reinstalling the supply then the imaging unit is defective Replace the imaging unit Remove paper from standard output bin Remove the paper stack from the standard bin The printer automatically detects paper removal and resumes printing If removing the paper does not clear the message then press OK to confirm 156 User s Guide Replace cartridge 0 estimated pages re
72. ddress appears as four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly Click Settings gt Network Ports gt Wireless Modify the settings to match the settings of your access point wireless router Note Make sure to enter the correct SSID Click Submit Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on To verify if your printer is connected to the network print a network setup page Then in the Network Card x section see if the status is Connected For more information see the Verifying printer setup section of the User s Guide Verifying printer setup When all hardware and software options are installed and the printer is turned on verify that the printer is set up correctly by printing the following Menu settings page Use this page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the option and then install it again For more information see Printing a menu settings page Network setup page lf your printer has Ethernet or wireless capability and is attached to a network then print a network setup page to verify the network connection This page also provid
73. double click the bizhub_4700PSeries_106 pkg c The installer for the printer driver starts up Note For OS X 10 6 10 7 the driver folder varies depending on the paper size Select the appropriate driver folder for your environment e To use inch based paper size 8 1 2 x 11 in letter size Select a file in WW_Letter folder in 106_107 folder e To use metric based paper size A4 and the like Select a file in WW_A4 folder in 106_ 107 folder Note Double click the package file appropriate for the application and version of operating system being used e bizhub_4700PSeries_103104 pkg for Mac OS X v10 3 v10 4 e bizhub_4700PSeries_105 pkg for Mac OS X v10 5 e bizhub_4700PSeries_106 pkg for Mac OS X v10 6 v10 7 4 Add the printer For IP printing 1 From the Apple menu navigate to either of the following System Preferences gt Print amp Scan System Preferences gt Print amp Fax 2 Click 3 Click the IP tab 4 Type the printer IP address in the address field and then click Add For AppleTalk printing Notes e Make sure AppleTalk is activated on your printer e This feature is supported only in Mac OS X version 10 5 1 From the Apple menu navigate to System Preferences gt Print amp Fax 26 User s Guide 2 Click and then navigate to AppleTalk gt select your printer gt Add Preparing to set up the printer on a wireless network Notes e Make sure your wireless network adapt
74. e 3 Press OK Using Hibernate mode Hibernate is an ultra low power operating mode When operating in Hibernate mode all other systems and devices are powered down safely Notes e Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode e The Hibernate mode can be scheduled For more information see Using Schedule Power Modes e Ifthe printer is in Hibernate mode the Embedded Web Server is disabled Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If your are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Sleep Button Settings 3 From the Press Sleep Button or Press and Hold Sleep Button drop down menu select Hibernate 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to a a gt Settings gt o gt Settings gt oK gt General Settings gt oK 2 Press the arrow buttons until Press Sleep Button or Press and Hold Sleep Button appears and then press 64 User s Guide 3 Press the arrow buttons until Hibernate appears and then press
75. e The setting is turned off if you manually set the date and time 104 User s Guide Settings menu General Settings General Settings menu Use E Display Language Set the language of the text appearing on the printer display English Note Not all languages are available for all printers Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates Display the estimates of the supplies on the printer control panel Embedded Web Server menu settings and the device Show estimates statistics reports Do not show estimates Eco Mode Set the Eco Mode Off Note Off is the factory default setting Energy Energy Paper Paper 105 Use Quiet Mode Off On Run Initial setup Yes No Paper Sizes US Home screen customization Change Language Search Held Jobs Held Jobs USB Drive Profiles and Solutions Bookmarks Jobs by user Forms and Favorites Eco Settings Showroom Change Background User s Guide E Set the Quiet Mode Note Off is the factory default setting Instruct the printer to run the setup wizard Notes e Yes is the factory default setting e After completing the setup wizard by selecting Done at the Country select screen the default becomes No Specify the unit of measurement for paper sizes Notes e U
76. e disclosure triangle to see more options 2 From the print options or Copies amp Pages pop up menu choose Job Routing 3 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 4 Click OK or Print 5 From the printer control panel release the print job For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt select the print job gt specify the number of copies gt Print For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print Printing information pages Printing a font sample list 1 From the printer control panel navigate to am f gt Settings gt OK gt Reports gt OK gt Print Fonts 2 Press the up or down arrow button to select the font setting 3 Press Note The PPDS fonts appear only when the PPDS data stream is activated 56 User s Guide Printing a directory list From the printer control panel navigate to a gt Settings gt Reports gt o gt Print Directory gt oK Note The Print Directory menu item appears only when an optional flash memory is installed Canceling a print job Canceling a print job from the printer control panel gt _ OK From the printer control panel press gt Canceling a print job from the computer For W
77. e memory RAM installed in your printer requires a power source to retain information To erase the buffered data turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these steps 1 2 Turn off the printer Hold down 2 and 6 on the keypad while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer display Press the up or down arrow button until Wipe All Settings appears The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory Navigate to Back gt Exit Config Menu The printer will perform a power on reset and then return to normal operating mode 68 User s Guide 5 Paper and specialty media guide Using specialty media Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities When printing on card stock Make sure the Paper Type is Card Stock Sele
78. e not linked 2 Resend the print job Did the job print from the correct tray or on the correct paper Incorrect characters print No Step 1 Deactivate Hex Go to step 2 Trace mode Make sure the printer is not in Hex Trace mode Note If Ready Hex appears on the printer display then turn off the printer and then turn it back on to deactivate Hex Trace mode Is the printer in Hex Trace mode Step 2 Contact technical The problem is support solved 1 From the printer control panel select Standard Network and then set SmartSwitch to On 2 Resend the print job Do incorrect characters print Tray linking does not work Note The trays and the multipurpose feeder do not automatically detect the paper size You must set the size from the Paper Size Type menu 175 User s Guide Action From the printer control panel set the paper size and type in the Paper The problem is Contact technical menu to match the paper loaded in the trays to be linked solved support Note The paper size and type must match for trays to be linked Resend the print job Do the trays link correctly Large jobs do not collate Action No Step 1 The problem Go to step 2 is solved 1 From the Finishing menu on the printer control panel set Collate to 1 2 3 1 2 3 2 Resend the print job Did the job print and collate correctly Step 2 The problem Go to step 3 is solved 1 From the printer software set
79. e or imaging unit so that both are non MICR supplies Cartridge low 88 xy You may need to order a toner cartridge If necessary select Continue on the printer control panel to clear the message and continue printing Press OK to confirm Cartridge nearly low 88 xy If necessary select Continue on the printer control panel to clear the message and continue printing Press OK to confirm Cartridge very low x estimated pages remain 88 xy You may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing Press OK to confirm Change paper source to custom type name load orientation Try one or more of the following e Load the correct paper size and type in the tray verify the paper size and type settings are specified in the Paper menu on the printer control panel and then select Finished changing paper Press to confirm e Cancel the print job 148 User s Guide Change paper source to custom string load paper orientation Try one or more of the following e Load the correct size and type of paper in the tray then verify that the paper size and type settings are specified in the Paper menu on the printer control panel and then select Finished changing paper Press OK to confirm e Cancel the print job Change pa
80. e previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average 211 User s Guide Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 120 minutes Setting the Sleep Mode Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Hibernate Mode This product is designed with an ultra low power operating mode called Hibernate mode When operating in Hibernate Mode all other systems and devices are powered down safely The Hibernate mode can be entered in any of the following methods e Using the Hibernate Timeout e Using the Schedule Power modes e Using the Sleep Hibernate button Factory default Hibernate Timeout for this product in all countries or regions except for EU countries and Disabled Switzerland Factory default value for this product in EU countries or regions and Switzerland The amount of time the print
81. e the latch on the right side of the tray toward the front of the tray until it clicks into place e Use the handholds located on both sides of the printer to lift it e Make sure your fingers are not under the printer when you set it down e Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions e Any cart used to move the printer must have a surface able to support the full footprint of the printer e Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options e Keep the printer in an upright position e Avoid severe jarring movements 134 User s Guide Shipping the printer When shipping the printer use the original packaging or call the place of purchase for a relocation kit 135 User s Guide 9 Clearing jams By carefully selecting paper and specialty media and loading it properly you should be able to avoid most jams If jams occur then follow the steps outlined in this chapter Warning Potential Damage Never use any tool to remove a jam Doing so could perm
82. e tray completely out Note Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause a jam 37 User s Guide 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading x 38 User s Guide 3 Unlock the length guide Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading Notes For some paper sizes like letter legal and A4 squeeze and slide the length guide tab backward to accommodate their length When loading legal size paper the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately If you are loading A6 size paper in the standard tray then squeeze and slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray 39 User s Guide yr SS 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface BAB Note Make sure the paper is below the maximum fill indicator located on the side of the width guide 5 Load the paper stack Notes Load with the printable side facedown when using recycled or preprinted paper
83. ea laa eet 126 SA 126 USING recycled paper aaa 126 Conserving Supplies iii ia 126 8 Maintaining the printer oooconnnnnccnnnoccccnnonnnnnnnnancnnnnnoncncnnnn nn EA ATETEA nn nr AAEE AEAEE EAA DATEER rar enn rca EEan 127 Cleaning Ne pra A A A E 127 CVS AN ING the printer 127 Ordering parts and SUPPIie S ccc ceeccceeceeeeeeeeeeceee cece cece cece ae cece a dae aae a ataapa adea Eada 127 Using genuine KONICA MINOLTA parts and supplies ooooooconononocccnnnncccccnononccnnnnnnnnnnono nc cnnnnnnnnnns 127 Ordering toner cartridges cilindrada ited 127 Ordering an IMAGING UN A A ee ae eee eee 129 Estimated number of remaining pages oooooccccnnoccccconcccccnnnnncncnnnncncnnnnnncn naar cnn naar o nn nn naar nn nc naar nn nn nan nnncnnnns 129 SLOMING SUPPIIES 5 0 it at Et A dd sE AA 129 R placingisuppliess tl A ee A A ISS 130 User s Guide Replacing the toner Cartridge cc eeececeeeeeneeeeeetne teeter ee nano nc nc canon cnn rn 130 Replacing the imaging UnNit ccicininnnionnii da 131 Moving the POMOLA an a a iia 134 Before Moving the Prine rece a E E AEE EE A 134 Moving the printer to another locati0N ooonnnoccnnninicnnnnnccconnncconnnononananonnno carr nnn carr nnn nr nr rn rn 134 Shipping the Printers oscila iii dan at eed dean ei pee eee ed 135 9 Clearing jams ctia dd dd ii i A aaia cel deed noes dais 136 AV OVI JANIS O O 136 Understanding jam messages and locCatiONS oo oooconnncccnnnnncconnn
84. ead User s Guide Paper type 250 or 550 sheet tray Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Multipurpose feeder Duplex mode 1 One sided paper labels designed for laser printers are supported for occasional use It is recommended to print 20 or fewer pages of paper labels per month Vinyl pharmacy and two sided labels are not supported 2 Bond and Heavy Paper are supported in duplex mode up to 90 g m 24 Ib paper weight 77 User s Guide 6 Understanding the printer menus Menus list Paper Menu Reports Network Ports Default Source Menu Settings Page Active NIC Paper Size Type Device Statistics Standard Network Configure MP Network Setup Page Reports Substitute Size Print Fonts Network Card Paper Texture Asset Report TCP IP Paper Weight IPv6 Paper Loading Wireless Custom Types AppleTalk Universal Setup Standard USB SMTP Setup Security Settings Confidential Print General Settings Security Audit Log Flash Drive Menu Set Date and Time Print Settings 1 Depending on the printer setup this menu item appears as Network Setup Page 2 Depending on the printer setup this menu item appears as Standard Network 3 This feature is available only for bizhub 4700P 78 Paper menu Default Source menu Default Source Tray x MP Feeder Manual Paper Manual Envelope User s Guide Set a default paper source for all print jobs Notes Tray 1 standard tray is the
85. ears again then contact your system support person Standard network software error 54 Try one or more of the following e From the printer control panel select Continue to continue printing Press OK to confirm e Turn off the printer and then turn it back on e Update the network firmware in the printer or print server Standard USB port disabled 56 From the printer control panel select Continue to clear the message Press OK to confirm Notes e The printer discards any data received through the USB port e Make sure the USB Buffer menu is not set to Disabled 158 User s Guide Too many flash options installed 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra flash memory 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Too many trays attached 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra trays 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Unformatted flash detected 53 Try one or more of the following e From the printer control select Continue to stop the defragmentation and continue printing Press to confirm e Format the flash memory Note If the error message remains then the flash memory may be defective and need to be replaced Unsupported option in slot x 55 1
86. ed Web Server open Step 4 The Go to step 5 problem is Check if the cable connections to the printer and print server are secure solved 1 Connect the cables properly For more information see the setup documentation that came with the printer 2 Open a Web browser and then type the printer IP address 3 Press Enter Does the Embedded Web Server open Step 5 The Contact your problem is system support Temporarily disable the Web proxy servers solved person Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server Does the Embedded Web Server open 204 User s Guide Contacting technical support When you contact technical support describe the problem you are experiencing the message on the printer display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover or at the back of the printer The serial number is also listed on the menu settings page KONICA MINOLTA Web site at http www konicaminolta com 205 User s Guide 11 Notices Copyright notice Copyright 2012 KONICA MINOLTA BUSINESS TECHNOLOGIES INC JP Tower 2 7 2 Marunouchi Chiyoda ku Tokyo 100 7014 Japan All Rights Reserved This document may not be copied in whole or part nor transferred to any other media or language without
87. eecceceeeeeeeeeeeeeeaeceeeeeeeseaaeceeeeeeeesetenneeaeeeeeeeeees 61 SAVING CNSMGY cin Re AG a ee A A AE 62 Restoring factory default settings oo oooonnnnninnnnnniconnnoccccnnnorccnnnnrrc cnn norris 66 Securing the printer aa can 67 5 Paper and specialty media guide ooooocnnnnccinnnnnocinnonccnnnnnonancnnnnno cnn nono nn nn rra nn rra 69 Using Specialty Media ita ali wads RTEA a tdi 69 TIPS o using card Stock iii A a id 69 User s Guide TIpS ON SINDENVO lOPesS intasaia td a can oid ah oe Ad 69 Tips On USING labels 202 eekts eee aed a weenie eddie eed ee eee 70 Tips onvwusing letterhead ia c 70 Tips on UsINg tranSPAarenCles ticas tii iia 71 Paper guidelines osete ieee A AA AT NE er as 71 Paper Characteristics oia si de 71 Unacceptable paper ciu A A AA A A A aia 72 SECO PA o ia debe e de 73 Selecting preprinted forms and letterhead oooooooocccccncnicccococcccnnccnconnonononnnnnnnnnnnnnnn cnn nnnnnnannn nn nn nnmnnn nenn 73 Storing PAPES AA ee ts 74 Supported paper sizes types And weights ooooooocccccnccccocononccccnncconnnononnnnnnnnnnnnnnnnnnnnnrnnnn anne nn nn cn nr nnnnnnnnnn 74 Supported Paper SIZES edo 74 Supported paper types and WeightS oooooccoccccccocococococcccnconnononncnnnnnnnnnnonnnnnnnnnnnnnn men nnnn narra annnnnnn cnn ninnnnns 76 6 Understanding the printer MENUS occcccnnncoccnnnoncccnnoncncnnnonnn nn nn nnnn cnn nano nn aran n cnn EAE a 78 Mens lui ina hen A ei ea a 78 Paper Men s
88. eeder with paper type paper size paper orientation cceecceeeeeceeeeeeeeeees 154 Maintenance kit low 80 Xy iai eaaa eaea ati eae aeaa eaa inaa 154 Maintenance kit nearly low 80 Xy ooooooooonnnnccnnnnococonnoccccnnncnnoncno nono cnn ron rca r ono n nn rr rn nn nr rra rra 154 Maintenance kit very low x estimated pages remain 80 xy ooooooooocccnnnncniccocccconccnccnonannnccnncnnnnanns 154 Memory Tull Sl a dia 155 Network x software error 54 ooooocooooccccnncccnococccccncnncccnnnononcnnnnnnnnnnnnnnncnnnnnnnnnnnn nn nn nnnnnnnnannnnnnnnnnnnnnnanns 155 Non Printer Manufacturer supply type see User s Guide 33 xy oooooooconococcccnnncccccaononccnnnnncnanns 155 Not enough free space in flash memory for resources 52 oooooonococcccnnnncccoccccnnnnnncnncnannnnccnnnnnnnanos 156 Printer had to restart Last job may be iIncoMplete oooococninnociconicocicnncocncnnnnnancno nono ncnr nano narran rra 156 Reinstall missing or unresponsive Cartridge 31 XY o ooooooonnnnninnnncocinnococnnnnnnnannnnnnno nan r nano nar nnn nana 156 Reinstall missing or unresponsive imaging Unit 31 XYl ooonnnoconnninicinoninicinnncconnnnnncannnr nano rca r rana 156 Remove paper from standard Output DiN ooooonococccccncccccncooocccnnnnncnnnnonononnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnns 156 User s Guide Replace cartridge O estimated pages remain 88 XY ccceceeeeeeeeceececeeeeeseeenaeeeeeeeeeseeaeaeeeeeees
89. eino hinan a dace Bad eee 79 Default Source me kean ite eee eee aie aed aie eee 79 Paper size TyPemenu stsct tater A ad hares T 80 Contigure MP Mens 83 Substitute Size MENU ci i ee A ad ed ee ede a 83 Paper Texture Men Urol id ada perlita lod at eaters esate 84 Paper Weight Ma O idea ee 86 Paper Loading merni ita aaa 88 Custom TYPeS MENU irira Aaa liada id dd dde 89 Universal Setup MEA A A a A td 90 Reports Menu rro rs tdi nea ete Accel ce tata allots dcp detest ethan Baa ees desd I een 91 Repos MU edades bea dre lta ad o 91 NetWork Ports MEM a 92 Active NIG MENU a id Vd id n 92 Standard Network MENUS viii a cid 92 User s Guide Reports Melo eect eae ain eet i i sana 93 Network Card Men sis2 ccac i id eee ete e eed eee eee Reed Mel eee eee 94 TERA MM A rat errr res terre tree rere 94 IP VO MENU tirao delia 96 Wireless MENU en a Di 97 Apple Talk Menton rt an a osa 98 Standard USB Menus iii A el Ag ad el ened deel ed a 99 SMTP Setup MON Ii 100 SECUN MENU caida 102 Confidential Print Menu coccion accion bos eb e e a ed de 102 Security Audit Og Menus init aiden dedi a aA 103 Set Date and Time Menu ii A 104 SOMINGS MON eran le Tate ees lida eins 105 General SENOS nica heheseiatinaebansenceerbianiceinnedaeeesGiecebat tel igevbiaziceidubdccecbentes 105 Flash Drive For bizhub 4700P Only eeeeeceeeeeeeeeenee eee iinei eiii aiie 111 PEINUSC INOS tt did da 113 7 Saving the environments ch arene A we ial ena
90. enu Custom Type x Associate a paper or specialty media type with a factory default Custom Paper Card Stock Transparency Rough Cotton Labels Envelope Recycled Paper Card Stock Transparency Rough Cotton Labels Envelope Cotton Type x name or a user defined custom name created in the Embedded Web Server or MarkVision Professional The user defined name appears instead of Custom Type x Notes e Paper is the factory default setting for Custom Type x e The custom media type must be supported in the selected tray or feeder in order to print from that source Specify a paper type when the Recycled setting is selected in other menus Notes e Paper is the factory default setting e The Recycled paper type must be supported in the selected tray or feeder in order to print from that source 89 Universal Setup menu Units of Measure Inches Millimeters Portrait Width 3 8 5 inches 76 216 mm Portrait Height 3 14 17 inches 76 360 mm User s Guide Identify the units of measure Notes e Inches is the US default setting e Millimeters is the Non US default setting Set the portrait width Notes e Ifthe width exceeds the maximum then the printer uses the maximum width allowed 8 5 inches is the US default setting You can increase the width in 0 01 inch increments 216 mm is the Non US default setting You can increase the width in 1 mm increments Set the portra
91. enu then transparencies can be printed at a temperature up to 195 C 383 F e Avoid getting fingerprints on the transparencies to prevent print quality problems e Before loading transparencies flex fan and straighten the stack to prevent sheets from sticking together Paper guidelines Selecting the correct paper or specialty media reduces printing problems For the best print quality try a sample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The standard printer trays can automatically feed paper weights up to 90 g m 24 Ib bond grain long paper The optional trays can automatically feed paper weights up to 120 g m 32 Ib bond grain long paper The multipurpose feeder can automatically feed paper weights up to 163 g m 43 lb bond grain long paper Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 inches it is recommended to use 90 g m 24 Ib or heavier paper Note Two sided printing is supported only for 60 90 g m 16 24 Ib bond paper 71 User s Guide Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can
92. er Use the multipurpose feeder when printing on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feeder a Pull the multipurpose feeder extender b Pull the extender gently so that the multipurpose feeder is fully extended and open 46 User s Guide 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading 3 Prepare the paper or specialty media for loading Flex sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface BAB Hold transparencies by the edges Flex the stack of transparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them a SB Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface A 47 User s Guide 4 Load the paper or specialty media Note Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides Overfilling may cause paper jams Load paper transparencies and card stock with the recommended printable side faceup and the top edge entering
93. er control panel Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Notes Selectable alerts can be set on the toner cartridge imaging unit and maintenance kit All selectable alerts can be set for nearly low low and very low supply conditions Not all selectable alerts can be set for the end of life supply condition E mail selectable alert is available for all supply conditions The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly Click Settings gt Print Settings gt Supply Notifications 58 User s Guide 3 From the drop down menu for each supply select one of the following notification options Notification Description The normal printer behavior for all supplies occurs E mail Only The printer generates an e mail when the supply condition is reached The status of the supply will appear on the menus page and status page War
94. er is installed in your printer and working properly e Make sure your access point wireless router is turned on and is working properly Make sure you have the following information before setting up the printer on a wireless network e SID The SSID is also referred to as the network name e Wireless Mode or Network Mode The mode is either infrastructure or ad hoc e Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select e Security Method There are three basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key or WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network 802 1X RADIUS If you are installing the printer on an 802 1X network then you may need the following e Authentication type e Inner authentication type e 802 1X user name and password e Certificates No security If your wireless network does not use any type of security then you will not have an
95. er s Guide When loading legal size paper the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately If you are loading A6 size paper in the standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 43 User s Guide 5 Load the paper stack Notes Load with the printable side facedown when using recycled or preprinted paper Load prepunched paper with the holes on the top edge toward the front of the tray Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray Make sure the paper is below the maximum paper fill indicator located on the side of the width guide 44 User s Guide 6 Insert the tray 7 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems 45 User s Guide Loading the multipurpose feed
96. er waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage 212
97. es important information that aids network printing configuration For more information see Printing a network setup page 29 User s Guide 4 Using bizhub 4000P 4700P Learning about the printer Printer configurations A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed bizhub 4000P Printer control panel 100 sheet multipurpose feeder 7 Standard 250 sheet tray Optional 250 or 550 sheet trays Front door 30 User s Guide bizhub 4700P Printer control panel Pm i e A Da DA ee Using the printer control panel 31 User s Guide Use the To Display View the printer status and messages Set up and operate the printer 2 Left arrow button Scroll to the left Select button Select menu options Save settings EN Up arrow button Scroll up so Right arrow button Scroll to the right e Keypad Enter numbers letters or symbols 7 Sleep button Enable Sleep mode or Hibernate mode The following actions wake the printer from Sleep mode A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode Pressing any hard button Opening a tray or the front door Sending a print job from the computer Performing a power on reset using the main power switch Attaching a device in the USB port USB port Connect a flash drive to the printer Notes e Only the front USB port su
98. estimate is printed on a separate page at the end of each print job Note Off is the factory default setting Print a page containing information on errors including XML markup errors Note Off is the factory default setting Scale page content to fit the selected paper size Note No is the factory default setting Print annotations in a PDF Note Do Not Print is the factory default setting 118 PostScript menu Print PS Error On Off Lock PS Startup Mode On Off Font Priority Resident Flash User s Guide Print a page containing the PostScript error Note Off is the factory default setting Disable the SysStart file Note Off is the factory default setting Establish the font search order Notes Resident is the factory default setting This menu item is available only when a formatted flash memory option card is installed and operating properly Make sure the flash memory option is not read write write or password protected Job Buffer Size must not be set to 100 119 User s Guide PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu Resident Notes Download Resident is the factory default setting Resident shows the factory Flash default set of fonts downloaded in the RAM All Download shows all the fonts downloaded in the RAM Flash shows all fonts resident in that option The optional flash memory
99. ete now Note Delete now is the factory default setting Do not delete Configure Log Specify how and whether or not audit logs are created Enable Audit Notes Yes e Enable Audit determines if events are recorded in the secure audit log and No remote syslog No is the factory default setting Enable Remote Syslog Enable Remote Syslog determines if logs are sent to a remote server No is No the factory default setting Yes Remote Syslog Facility determines the value used to send logs to the Remote Syslog Facility remote syslog server 4 is the factory default setting 0 23 If the security audit log is activated then the severity value of each event is Severity of events to log recorded 4 is the factory default setting 0 7 103 User s Guide Set Date and Time menu To Current Date and Time Show the current date and time settings for the printer Manually Set Date and Time Enter the date and time input date time Notes e Manually setting the date and time sets Enable NTP to No e The wizard lets you set the date and time in YYYY MM DD HH MM format Automatically Observe DST Set the printer to use the applicable daylight saving time DST start and end times associated with the printer Time Zone setting On Off Note On is the factory default setting Enable NTP Enable Network Time Protocol which synchronizes the clocks of devices on a network On off Notes e Onis the factory default setting
100. f the network input buffer Auto Notes 3KB to maximum size allowed Auto is the factory default setting The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the USB buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs On Notes Of e Auto is the factory default setting e Off filters print jobs using the standard protocol e On processes raw binary PostScript print jobs STD NET SETUP Display and set the printer network settings Reports Note The Wireless menu appears only when the printer is connected to a Network Card wireless network TCP IP IPv6 Wireless AppleTalk Reports menu To access the menu navigate to any of the following e Network Ports menu gt Networks Ports gt Standard Network gt STD NET SETUP gt Reports Print Setup Print a report containing information about the network printer settings such as the TCP IP Page address 93 User s Guide Network Card menu To access the menu navigate to either of the following e Network Ports gt Standard Network gt STD NE
101. factory default setting From the Paper menu set Configure MP to Cassette for MP Feeder to appear as a menu setting If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray 79 User s Guide Paper Size Type menu Tray x Size Specify the paper size loaded in each tray A4 Notes A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Tray x Type Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x A4 is the factory default setting If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray The A6 paper size is supported only in Tray 1 and the multipurpose feeder Specify the type of paper loaded in each tray Notes Plain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for all other trays If available a user defined name will appear instead of Custom Type x Use this menu to configure automatic tray linking 80 User s Guide MP Feeder Size Specify the paper size loaded in the multipurpose feeder A4 Notes A5 A6 JIS B5
102. figuration entries provided by a router On off Note On is the factory default setting Set Hostname Set the Hostname View Address View the current IPv6 addresses View Router Address View the current router address Enable DHCPv6 Enable DHCPV 6 in the printer On Note On is the factory default setting Off i These settings can be changed only from the Embedded Web Server 96 Wireless menu User s Guide Note This menu is available only in printer models connected to a wireless network To access the menu navigate to any of the following e Network Ports gt Standard Network gt STD NET SETUP gt Wireless Use Wi Fi Protected Setup WPS Start Push Button Method Start PIN Method Enable Disable WPS Auto detection Enable Disable Network Mode Infrastructure Ad hoc Compatibility 802 1 1b g 802 11b g n Choose Network View Signal Quality View Security Mode To Establish a wireless network and enable network security Notes e Start Push Button Method connects the printer to a wireless network by pressing buttons on both the printer and the access point wireless router within a given period of time e Start PIN Method connects the printer to a wireless network by using a PIN on the printer and entering it into the wireless settings of the access point Automatically detect the connection method that an access point with WPS uses Start Push Button Method or Start PIN
103. for bizhub 4000P User and Return Toner Cartridge 20K for bizhub 4000P Toner Cartridge 20K for bizhub 4700P User and Return Toner Cartridge 20K for bizhub 4700P 128 User s Guide Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge For more information on replacing the imaging unit see the instruction sheet that came with the supply Part name Destination Part number Imaging unit 20K for bizhub 4000P 4700P User and Return For World wide A63X 03V Imaging unit 20K for bizhub 4000P 4700P For World wide A63X 03W Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption Consider the variable level of accuracy before purchasing or replacing supplies based on the estimate Until an adequate print history is obtained on the printer initial estimates assume future supplies consumption based on the International Organization for Standardization test methods and page content Average continuous black declared cartridge yield in
104. four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Security gt Panel PIN Protect 3 From the Create User PIN or Create Admin PIN sections enter your PIN Note Your can enter up to 16 digits for your PIN 4 Click Modify 5 From any menu in the Administrative Menus Management or Function Access sections select User PIN Protected or Admin PIN Protected or Admin PIN and User PIN Protected Note Using an Admin PIN you can still access a menu assigned with a User PIN 60 User s Guide 6 Click Submit If you try to access a PIN protected menu from the printer control panel the printer will require you to enter the PIN Note After you enter the last digit of the PIN make sure to press OK on the printer control panel for more than three seconds Printing a menu settings page Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly From the printer control panel navigate to aA a gt Settings gt OK gt Reports gt OK gt Menu Settings Page gt OK Note If you have not changed any menu settings then the menu settings page lists all the factory default settings Settings saved from the menus replace the factory default settings as user default settings A user default setting remains in effect until you access the menu
105. ge 2 Resend the print job Do vertical voids appear on prints Toner specks appear on prints Action Replace the imaging unit and then resend the print job Contact technical support The problem is solved Do toner specks appear on prints 200 User s Guide Toner fog or background shading appears on prints Action Step 1 Go to step 2 The problem is solved Reinstall the imaging unit 1 Remove and then install the imaging unit 2 Resend the print job Does fog or shading appear on prints Step 2 Contact technical support The problem is solved Replace the imaging unit and then resend the print job Does fog or shading appear on prints Toner rubs off Trailing edge 201 User s Guide Action Yes Step 1 Go to step 2 From the Paper menu on the printer control panel check the paper type and weight Do the paper type and texture match the paper loaded in the tray Step 2 From the Paper menu on the printer control panel set the paper texture Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper Uneven print density Action Specify the paper type and weight from the tray settings to match the paper loaded in the tray Contact technical support Replace the imaging unit and then resend the print job Contact technical support The problem is solved Is the print density uneven
106. he feeder when Continue or OK is selected then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Load manual feeder with custom string paper orientation Try one or more of the following Load the feeder with the correct size and type of paper 153 User s Guide e Press OK to clear the message and continue printing Note If no paper is loaded in the feeder when OK is selected then the printer automatically overrides the request and then prints from an automatically selected tray e Cancel the current job Load manual feeder with paper size paper orientation Try one or more of the following e Load the multipurpose feeder with the correct size of paper OK a e Press to clear the message and continue printing Note If no paper is loaded in the feeder when OK is selected then the printer manually overrides the request and then prints from an automatically selected tray e Cancel the current job Load manual feeder with paper type paper size paper orientation Try one or more of the following e Load the multipurpose feeder with the correct size and type of paper OK ei e Press to clear the message and continue printing Note If no paper is loaded in the feeder when OK is selected then the printer manually overrides the request and then prints from an automatically selected tray e Cancel the current job Maintenance k
107. he print job Are you using fonts that are supported by the printer Step 2 The problem is Contact technical support solved Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer Clipped pages or images Leading edge ABCE ABCE ABCE 178 User s Guide Action Yes Step 1 Go to step 2 The problem is solved 1 Move the width and length guides in the tray to the correct positions for the paper loaded 2 Resend the print job Is the page or image clipped Step 2 Go to step 3 Do one or more of the following From the printer control panel set the paper size and type in e Specify the paper size from the Paper menu to match the paper loaded in the tray the tray settings to match the paper loaded in the tray Change the paper loaded in Do the paper size and type match the paper loaded in the tray the tray to match the paper size specified in the tray settings Step 3 Go to step 4 The problem is solved 1 Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog 2 Resend the print job Is the page or image clipped Step 4 Contact The problem is solved technical 1 Reinstall the imaging unit support a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 min
108. he terms of this Agreement KMBT grants to you a non exclusive sublicense to use the Software and Documentation provided that you agree to the following 1 You may use the Software and accompanying Font Programs for imaging to the licensed output device s solely for your own internal business purposes 2 In addition to the license for Font Programs set forth in Section 1 above you may use Roman Font Programs to reproduce weights styles and versions of letters numerals characters and symbols Typefaces on the display or monitor for your own internal business purposes 3 You may make one backup copy of the Host Software provided your backup copy is not installed or used on any computer Not with standing the above restrictions you may install the Host Software on any number of computers solely for use with one or more printing systems running the Printing Software 4 You may assign its rights under this Agreement to an assignee of all of Licensee s right and interest to such Software and Documentation Assignee provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be bound by all of the terms and conditions of this Agreement 5 You agree not to modify adapt or translate the Software and Documentation 6 You agree that you will not attempt to alter disassemble decrypt reverse engineer or decompile the Software 7 Title to and ownership of the Software and Documenta
109. hen Use Device SMTP Credentials is selected 101 User s Guide Security menu Confidential Print menu Confidential Job Expiration Off 1 hour 4 hours 24 hours 1 week Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Limit the amount of time a confidential print job stays in the printer before it is deleted Notes If the Confidential Job Expiration setting is changed while confidential print jobs reside in the printer RAM then the expiration time for those print jobs does not change to the new default value If the printer is turned off then all confidential jobs held in the printer RAM are deleted Set a time limit on how long the printer stores print jobs Set a time limit on how long the printer stores print jobs needing verification Set a time limit on how long the printer stores print jobs for printing at a later time Note Off is the factory default setting 102 User s Guide Security Audit Log menu Use Export Log Let an authorized user export the audit log Notes e To export the audit log from the printer control panel connect a flash drive to the printer You can also download the audit log from the Embedded Web Server and then save it on your computer Delete Log Specify whether or not audit logs are deleted Del
110. i speed USB flash drives must support the full speed standard Low speed USB e pdf Version 1 7 devices are not supported or earlier USB flash drives must support the File Allocation Table FAT system Devices Xps formatted with New Technology File System NTFS or any other file system are not supported e html Images dcx gif JPEG or jpg bmp PCx TIFF or tif png Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel navigate to a gt Settings gt OK gt Security gt Confidential Print 54 User s Guide 2 Selecta print job type Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Max Invalid PIN Limit the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name and PIN are deleted Repeat Job Expiration Print and store print jobs in the printer memory Reserve Job Expiration Store print jobs for printing at a later time Note The print jobs are held until deleted from the Held Jobs menu Verify Job Expiration Print one copy of a print job and hold the remaining copies It lets you examine if the first copy is satisfactory Note The print job is automatically deleted from the printer memory once all copies are printed
111. idge out using the handle 3 Lift the green handle and then pull the imaging unit out of the printer 4 Unpack the new imaging unit and then shake it 132 User s Guide 5 Remove all packing materials from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer 8 Close the front door Note Dispose of the used imaging unit according to your local regulations Do not burn the imaging unit 133 User s Guide Moving the printer Before moving the printer A CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage e Turn the printer off using the power switch and then unplug the power cord from the electrical outlet e Disconnect all cords and cables from the printer before moving it e If an optional tray is installed then remove it from the printer To remove the optional tray slid
112. iing edge 184 The problem is solved The problem is solved The problem is solved User s Guide Action Yes Step 1 Go to step 2 The problem is solved 1 Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray 2 Resend the print job Do print irregularities still appear Step 2 Go to step 3 Specify the paper size and type from the tray settings to From the printer control panel set the paper match the paper loaded in the size and type in the Paper menu to match tray the paper loaded in the tray Do the printer settings match the type and weight of the paper loaded in the tray Step 3 Go to step 4 The problem is solved 1 Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog Resend the print job Do print irregularities still appear Step 4 From the printer control panel set Go to step 5 the paper texture in the Paper Check if the paper loaded in the tray has menu to match the paper loaded in texture or rough finishes the tray Are you printing on textured or rough paper 185 User s Guide Action Yes Step 5 Go to step 6 The problem is solved 1 Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it Resend the print job Do print irregularities still
113. indows users 1 Open the printers folder a Click o or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple Menu navigate to either of the following System Preferences gt Print amp Scan gt select a printer gt Open Print Queue System Preferences gt Print amp Fax gt select a printer gt Open Print Queue 2 From the printer window select the print job you want to cancel and then click Delete 57 User s Guide Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Printer Driver and Documentations CD Checking the virtual display 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly Check the virtual display that appears at the top left corner of the screen The virtual display works as an actual display would work on a print
114. inking light indicates that the printer is busy Is there an error message on the display Step 3 Clear the message Check for an error message on the display Note A blinking red light indicates a printer error Since the printer requires attention the printer ignores the flash drive Does the printer require attention Step 4 Go to step 5 Check if the flash drive is supported For more information regarding tested and approved USB flash memory devices see Supported flash drives and file types Is the flash drive supported Step 5 Contact your system support person Check if the USB slot is disabled by the system support person Is the USB slot disabled 169 No Go to step 3 Go to step 4 Use a supported flash drive Contact technical support User s Guide Print jobs do not print No Step 1 The problem is Go to step 2 solved 1 From the document you are trying to print open the Print dialog and check if you have selected the correct printer Note If the printer is not the default printer then you must select the printer for each document that you want to print Resend the print job Do the jobs print Step 2 The problem is Go to step 3 solved 1 Check if the printer is plugged in and turned on and if Ready appears on the printer display 2 Resend the print job Do the jobs print Step 3 The problem is Go to step 4 solved If an error message appears on the prin
115. instead of rebooting again e 5isthe factory default setting Let the printer automatically continue printing from certain offline situations when these are not resolved within the specified time period Note Disabled is the factory default setting 108 Use Print Recovery Jam Recovery On Off Print Recovery Jam Assist On Off Print Recovery Page Protect Off On Hibernate Timeout on Connection Hibernate Do Not Hibernate Press Sleep Button Do nothing Sleep Press and Hold Sleep Button Do nothing Sleep User s Guide ike Specify whether the printer reprints jammed pages Notes e Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks e On sets the printer to always reprint jammed pages e Off sets the printer to never reprint jammed pages Notes e Onis the factory default setting On sets the printer to automatically dump or partially printed pages to the standard bin after a jammed page has been cleared e Off requires the user to remove all pages from all possible jam locations Let the printer successfully print a page that may not have printed otherwise Notes e Off is the factory default setting Off prints a partial page when there is not enough memory to print the whole page e On sets the printer to process the whole page so that the entire page prints Set the
116. irm Defective flash detected 51 Try one or more of the following e Replace the defective flash memory card e From the printer control panel select Continue to ignore the message and continue printing Press to confirm e Cancel the current print job Error reading USB drive Remove USB An unsupported USB device is inserted Remove the USB device and then insert a supported one Error reading USB hub Remove hub An unsupported USB hub has been inserted Remove the USB hub and then install a supported one Imaging unit low 84 xy You may need to order an imaging unit If necessary select Continue on the printer control panel to clear the message and continue printing Press on to confirm Imaging unit nearly low 84 xy If necessary select Continue on the printer control panel to clear the message and continue printing Press OK to confirm Imaging unit very low x estimated pages remain 84 xy You may need to replace the imaging unit very soon For more information see the Replacing supplies section of the User s Guide 150 User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing Press OK to confirm Incorrect paper size open paper source 34 Try one or more of the following e Load the correct size of paper in the tray e From the printer control panel select Continue to clear the message and print using a different tray
117. it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable Installing the printer on an Ethernet network For Windows users 1 Insert the Printer Driver and Documentations CD in the CD DVD drive of your PC 2 Follow the instructions on the screen 3 A device is detected and it is displayed on a device list Choose a device to install and click Next 4 Choose the component to install and click Next Installation was completed For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer 2 Obtain the printer IP address either From the printer control panel From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 25 3 User s Guide Install the printer driver on the computer a Insert the Printer Driver and Documentations CD in the CD drive of your Macintosh b Double click the CD icon on the desktop in WW_Letter folder in 106_107 folder and then
118. it height Notes e If the height exceeds the maximum then the printer uses the maximum height allowed 14 inches is the US default setting You can increase the height in 0 01 inch increments 356 mm is the Non US default setting You can increase the height in 1 mm increments 90 Reports menu Reports menu Menu Settings Page Device Statistics Network Setup Page Print Fonts PCL Fonts PostScript Fonts Asset Report User s Guide Print a report containing information about the paper loaded in trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Print a report containing printer statistics such as supply information and details about printed pages Print a report containing information about the network printer settings such as the TCP IP address information Note This menu item appears only in network printers or in printers connected to print servers Print a report of all the fonts available for the printer language currently set in the printer Note A separate list is available for PCL and PostScript emulations Print a report containing printer asset information such as serial number and model name 91 User s Guide Network Ports menu Active NIC menu Active NIC Notes Auto e Auto is the factory default setting list ofavailabie network
119. it low 80 xy You may need to order a maintenance kit If necessary select Continue to clear the message and continue printing Press ox to confirm Maintenance kit nearly low 80 xy If necessary select Continue to clear the message and continue printing Press OK to confirm Maintenance kit very low x estimated pages remain 80 xy You may need to replace the maintenance kit very soon 154 User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing Press OK to confirm Memory full 38 Try one or more of the following e From the printer control panel select Cancel job to clear the message Press OK to confirm e Install additional printer memory Network x software error 54 Try one or more of the following e From the printer control panel select Continue to continue printing Press OK to confirm e Turn off the printer wait for about 10 seconds and then turn the printer back on e Update the network firmware in the printer or print server Non Printer Manufacturer supply type see User s Guide 33 xy Note The supply type can be toner cartridge or imaging unit The printer has detected a non Printer Manufacturer supply or part installed in the printer Your KONICA MINOLTA printer is designed to function best with genuine Printer Manufacturer supplies and parts Use of third party supplies or parts may affect the performance reli
120. ith the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray Check if the tray closes properly Is the tray working 164 User s Guide Action No Step 2 The problem is solved Go to step 3 1 Turn off the printer then wait about 10 seconds and then turn the printer back on 2 Resend the print job Is the tray working Step 3 Go to step 4 Reinstall the tray For more information see the setup Check if the tray is installed documentation that came with the tray Print a menu settings page and then check if the tray is listed in the Installed Options list Is the tray listed in the menu settings page Step 4 Go to step 5 Manually add the tray in the printer driver Check if the tray is available in the printer driver Note If necessary manually add the tray in the printer driver to make it available for print jobs Is the tray available in the printer driver Step 5 The problem is solved Contact technical support Check if the option is selected 1 From the application you are using select the option For Mac OS X version 9 users make sure the printer is set up in Chooser Resend the print job Is the tray working 165 User s Guide Paper feed problems
121. k Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status gt More Details Saving energy Using Eco mode Use Eco Mode to quickly select one or more ways to reduce your printer s environmental impact 1 From the printer control panel navigate to a gt Settings gt OK gt Settings gt OK gt General Settings gt OK gt Eco Mode gt OK gt select the setting you want Use Off Use the factory default settings for all settings associated with Eco Mode This setting supports the performance specifications for your printer Energy Reduce energy use especially when the printer is idle e Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed e The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper e Enable the automatic two sided duplex feature e Turn off print log features 2 Press 62 User s Guide Reducing printer noise Use Quiet mode to reduce the printer noise 1 From the printer control panel navigate to a OK OK OK OK gt Settings gt gt Settings gt gt General Settings gt gt Quiet Mode gt 2 Selecta setting you want Reduce printer noise Notes
122. ked vertical lines appear on prints Step 5 Contact technical Replace the imaging unit and then resend the print job support Do streaked vertical lines appear on prints 197 Do one or more of the following e Specify the paper texture type and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper texture type and weight specified in the tray settings The problem is solved The problem is solved The problem is solved User s Guide Horizontal voids appear on prints Leading edge Pe ES A 2 Fi 3 _ Ga Traling edge Action Yes Step 1 Go to step 2 1 Make sure your software program is using a correct fill pattern 2 Resend the print job Do horizontal voids appear on prints Step 2 Go to step 3 1 Load the specified tray or feeder with a recommended type of paper 2 Resend the print job Do horizontal voids appear on prints Step 3 Go to step 4 1 Redistribute the toner in the imaging unit a Remove the toner cartridge and then the imaging unit b Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems c Reinstall the imaging unit and then the cartridge Resend the print job Do horizontal voids appear on prints 198 The problem is solved
123. lace parts and supplies may cause damage to your printer Cleaning the printer Cleaning the printer Note You may need to perform this task after every few months Warning Potential Damage Damage to the printer caused by improper handling is not covered by the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet A CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents to prevent damage to the exterior of the printer 5 Make sure all areas of the printer are dry before sending a new print job Ordering parts and supplies Using genuine KONICA MINOLTA parts and supplies Your KONICA MINOLTA printer is designed to function best with genuine KONICA MINOLTA supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third part
124. ld result Do not pull on the power cord when unplugging it Pulling on the power cord could damage it resulting in a fire or electrical shock Do not place any objects around the power plug as it may be difficult to unplug when an emergency occurs Do nat store toner cartridges and PC drum units near computer disks or watches that are susceptible to magnetism as they could cause them to malfunction Do not leave toner cartridges or PC drum units within reach of children Ingesting toner could be harmful to your health Whenever moving the printer be sure to disconnect the power cord and other cables Failure to do this could damage the cord or cable resulting in a fire electrical shock or breakdown Unplug the printer if you are not going to use it for a long period of time oO S O When moving the printer always hold it as specified in the user documentation If the printer falls it may cause severe personal injury and or be damaged Use the printer only in a well ventilated location Operating the printer in a poorly ventilated room for an extended period of time could be harmful to your health Ventilate the room at regular intervals Remove the power cord from the outlet more than once a year and clean between the plug terminals Dust that accumulates between the plug terminals may cause a fire 13 User s Guide 2 Learning about the printer Finding information about the printer
125. ls loaded Note Normal is the factory default setting Specify the relative weight of the bond paper loaded Note Normal is the factory default setting Specify the relative weight of the envelope loaded Note Normal is the factory default setting 86 Rough Envelope Weight Light Normal Heavy Letterhead Weight Light Normal Heavy Preprinted Weight Light Normal Heavy Colored Weight Light Normal Heavy Light Weight Light Heavy Weight Heavy Rough Cotton Weight Light Normal Heavy Custom x Weight Light Normal Heavy User s Guide Specify the relative weight of the rough envelope loaded Note Normal is the factory default setting Specify the relative weight of the letterhead loaded Note Normal is the factory default setting Specify the relative weight of the preprinted paper loaded Note Normal is the factory default setting Specify the relative weight of the colored paper loaded Note Normal is the factory default setting Specify that the weight of the paper loaded is light Specify that the weight of the paper loaded is heavy Specify the relative weight of the cotton or rough paper loaded Note Heavy is the factory default setting Specify the relative weight of the custom paper loaded Notes e Normal is the factory default setting e The options appear only when the custom type is supported 87 Paper Loading menu Recycled Loading
126. lt setting Specify the relative texture of the preprinted paper loaded Note Normal is the factory default setting Specify the relative texture of the colored paper loaded Note Normal is the factory default setting Specify the relative texture of the paper loaded Note Normal is the factory default setting Specify the relative texture of the paper loaded Note Normal is the factory default setting Specify the relative texture of the cotton paper loaded Specify the relative texture of the custom paper loaded Notes e Normal is the factory default setting e The options appear only if the custom type is supported 85 User s Guide Paper Weight menu Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Specify the relative weight of the plain paper loaded Note Normal is the factory default setting Specify the relative weight of the card stock loaded Note Normal is the factory default setting Specify the relative weight of the transparencies loaded Note Normal is the factory default setting Specify the relative weight of the recycled paper loaded Note Normal is the factory default setting Specify the relative weight of the labe
127. maging unit and then the cartridge 2 Resend the print job Do streaked horizontal lines appear on prints Step 5 Contact The problem is solved technical Replace the imaging unit and then resend the print job support Do streaked horizontal lines appear on prints Streaked vertical lines appear on prints Step 1 Go to step 2 The problem is solved 1 Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog 2 Resend the print job Do streaked vertical lines appear on prints 196 User s Guide Action Yes Step 2 Go to step 3 From the printer control panel set the paper texture type and weight in the Paper menu to match the paper loaded in the tray Do the paper texture type and weight match the paper in the tray Step 3 Go to step 4 1 Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it 2 Resend the print job Do streaked vertical lines appear on prints Step 4 Go to step 5 1 Reinstall the imaging unit a Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems b Install the imaging unit and then the cartridge 2 Resend the print job Do strea
128. main 88 xy Replace the toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide Replace cartridge printer region mismatch 42 xy Install a toner cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridge region x and y can have the following values List of printer and toner cartridge regions Region number Region United States Latin America 120v and Taiwan Notes e The x and y values are the xy of the error code shown on the printer control panel e The x and y values must match for printing to continue Replace imaging unit 0 estimated pages remain 84 xy Replace the imaging unit to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide Replace maintenance kit 0 estimated pages remain 80 xy Contact customer support at http www konicaminolta com or your service representative and then report the message The printer is scheduled for
129. maintenance Replace unsupported cartridge 32 xy Remove the toner cartridge and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide 157 User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide Replace unsupported imaging unit 32 xy Remove the imaging unit and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide Serial option x error 54 Try one or more of the following e Make sure that the serial cable is properly connected and is the correct one for the serial port e Make sure that the serial interface parameters protocol baud parity and data bits are set correctly on the printer and computer e From the printer control panel select Continue to continue printing Press oK to confirm e Turn off the printer and then turn it back on SMTP server not set up Contact system administrator From the printer control panel select Continue to clear the message Press OK to confirm Note If the message app
130. mperature is 21 C 70 F and the relative humidity is 40 percent Most label manufacturers recommend printing in a temperature range of 18 24 C 65 75 F with relative humidity between 40 and 60 percent e Store paper in cartons on a pallet or shelf rather than on the floor e Store individual packages on a flat surface e Do not store anything on top of individual paper packages e Take paper out of the carton or wrapper only when you are ready to load it in the printer The carton and wrapper help keep the paper clean dry and flat Supported paper sizes types and weights Supported paper sizes Note For an unlisted paper size select the closest larger listed size For information on card stock and labels see the Card Stock amp Label Guide Paper size Standard tray Optional 250 or Multipurpose feeder Duplex mode 550 sheet tray A4 210 x 297 mm 8 3 x 11 7 in A5 148 x 210 mm 5 8 x 8 3 in A6 105 x 148 mm 4 1 x 5 8 in 182 x 257 mm 7 2 x 10 1 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in 74 User s Guide Paper size Standard tray Optional 250 or Multipurpose feeder Duplex mode 550 sheet tray Executive 184 x 267 mm 7 3 x 10 5 in Oficio Mexico 216 x 340 mm 8 5 x 13 5 in Folio 216 x 330 mm 8 5 x 13 in Statement 140 x 216 mm 5 5 x 8 5 in y 2 Universal 76 2 x 127 mm 3 x 5 in up to 216 x 356 mm 8 5 x 14 in
131. n or other network device User s Guide Action Yes Step 9 Go to step 10 Turn off the printer remove all packing materials then reinstall Make sure to install all hardware options the hardware options and then properly and remove any packing turn on the printer material Are all hardware options properly installed and all packing material removed Step 10 Go to step 11 Use correct printer driver settings Check if you have selected the correct port settings in the printer driver Are the port settings correct Step 11 Go to step 12 Install the correct printer driver Check the installed printer driver Is the correct printer driver installed Step 12 The problem is solved Contact technical support Turn off the printer then wait for about 10 seconds and then turn the printer back on Is the printer working Printer display is blank Action No Step 1 The problem is Go to step 2 solved Press the Sleep button on the printer control panel Does Ready appear on the printer display 162 User s Guide Action Step 2 The problem is solved Turn off the printer then wait for about 10 seconds and then turn the printer back on Do Please wait and Ready appear on the printer display Option problems Cannot detect internal option Action Turn off the printer and then contact technical support No Step 1 The problem is Go to step 2 solved Turn off
132. n external print server through the USB port SMTP Setup menu Use Primary SMTP Gateway Specify SMTP server gateway and port information Note 25 is the default SMTP gateway port Primary SMTP Gateway Port 9 a Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specify the amount of time in seconds before the server stops trying to send an e mail 5 30 Note 30 seconds is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer 100 Use Use SSL Disabled Negotiate Required SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Device Initiated E mail None Use Device SMTP Credentials User s Guide To Set the printer to use SSL for increased security when connecting to the SMTP server Notes e Disabled is the factory default setting e When the Negotiate setting is used the SMTP server determines if SSL will be used Specify the type of user authentication required for printing privileges Note No authentication required is the factory default setting Specify what credentials will be used when communicating to the SMTP server Some SMTP servers require credentials to send an e mail Notes e None is the factory default setting for Device Initiated E mail e Device Userid and Device Password are used to log in to the SMTP server w
133. n using the Embedded Web Server type the network printer IP address in the Web browser address field Automatically adjust the contrast enhancement applied to images Note Auto is the factory default setting Adjust the printed output either by lightening or darkening it You can conserve toner by lightening the output Note 0 is the factory default setting Adjust the contrast of printed objects Note 0 is the factory default setting Format the flash memory Warning Potential Damage Do not turn off the printer while the flash memory is being formatted Notes e Yes deletes all data stored in flash memory No cancels the format request Flash memory refers to the memory added by installing a flash memory card in the printer The flash memory option card must not be read write or write protected This menu item appears only when a non defective flash memory card is installed 117 Activate Hex Trace Coverage Estimator Off On XPS menu Print Error Pages Off On PDF menu Scale to Fit Yes No Annotations Do Not Print Print User s Guide Assist in isolating the source of a print job problem Notes e When activated all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed e To exit or deactivate Hex Trace turn off or reset the printer Provide an estimate of the percentage coverage of toner on a page The
134. ning The printer displays the warning message and generates an email about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop The printer stops processing jobs when the supply condition is reached and the user needs to press a button to continue printing Non Continuable The printer stops when the supply condition is reached The supply must be replaced Stop to continue printing 1 The printer generates an e mail about the status of the supply when supply notification is enabled E The printer stops when some supplies become empty to prevent damage 4 Click Submit Modifying confidential print settings Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Other Settings tab gt Security gt Confidential Print Setup 3 Modify the settings Seta maximum number of PIN entry attempts When a user exceeds a specific number of PIN entry attempts all of the jobs for that user are deleted Set an expiration time for confidential print jobs When a user has
135. nnnnnnnnoncnnnnnnnannnnnn nn 27 Connecting the printer to a wireless network using the Wi Fi Protected SetUP oooonccinnnicnnnnaniccnnonss 28 Connecting the printer to a wireless network using the Embedded Web Servetr ceeeseeeesees 29 METIVID O Printer SUN ti At E A A a 29 SS ASAS stenst nn tennt nnnttnn nennst ennenen 30 Leaming about Me pintef asseirai arai ip 30 Printer Configurations sa nn a a ee editada ae 30 Using the printer Control panel oooooococccnncncnccononccnconononnnonononnnnnnnnnnnnnnnnnnnnnnnnnnnn nn nn cnn rra anar nn nn nr rra meri 31 Understanding the colors of the indicator and Sleep button lightS ooooonniciinnnnncnnnnnconnnnanoccnnnaccnns 33 Attaching cables a dad 33 Accessing the controller board ierra enina RE TA alecaptegedcnddedeccen tds TEEDE cita 34 User s Guide Loading paper and specialty Media ccececccceccceee eee eeceeeae cece ee eedecaaeaeeeeeeeseceaaeceeeeeeeseccaaeeeeeeeeeeeneaees 36 Setting the paper size and type cccccecceecesccee cee eeeeeeeeesaeaeeeeeeeeesenaeaeseeeeeesaeeeaeeeeeeeeeseeinaeeeeeeeeeteees 36 Configuring Universal paper Settings ooooonnnnccnnnnnnocicnnnccnnnnnncncnn ono rca ronnn rn ron cnn rn rn rn rr 36 Using the standard bin and paper Stop coooococococicocccocononnncnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrninnnmnnn 36 bizhub 4000P Loading trays ci ib 37 bizhub 4700P Loading Tays rirerire e llas da 41 Loading the multipurpose
136. not printed the jobs within the specified time all of the jobs for that user are deleted 4 Save the modified settings 59 User s Guide Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly 2 Click the Copy Printer Settings 3 To change the language select a language from the drop down menu and then click Click here to submit language 4 Click Printer Settings 5 Type the IP addresses of the source and target printers in their appropriate fields Note If you want to add or remove a target printer then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Creating a printer control panel PIN The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel To restrict access to the menus create a Personal Identification Number PIN and then assign the PIN to each menu 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as
137. ny cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Available internal options e DDR3 DIMM e Flash memory Fonts Firmware e Forms Barcode e IPDS Accessing the controller board Access the controller board to install internal options See Accessing the controller board 17 User s Guide Installing an optional card A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board See Accessing the controller board 2 Unpack the optional card Warning Potential Damage Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the plastic pins 1 on the card with the holes 2 on the controller board 18
138. oad orientation o ooooooocccnnnidininicccnnnnnnnnnaconccncnnon 148 Change paper source to custom string load paper orientation ooooooocccnnnnnniniccnnnnnnnnnnccoccnncnnnn 149 Change paper source to paper size load orientation cecceeeceeeeeeeeeeeeneeeeeeeeeeseesnaeeeees 149 Change paper source to paper type paper size load orientation eceeceeeseeeeeeeeeeeees 149 Close front doors ss 22 cities dt tv tds 149 Complex page some data may not have printed 39 cccccceeeeeeececceeeeeeeceeeneaeeeeeeeeeeeeieaeeeeeees 149 Configuration change some held jobs were not restored 57 eccceeeseeeeeeeeeaeeeeeeeeeeeeeneeeeeeaas 150 Defective flash detected 51 ccccccececececenneceeceeeeeeeeeeeaneeceeeeesecnaecaeeeeeeeseeceaeeeeeeeeeseeinaesaeeeeeeeeees 150 Error reading USB drive Remove USB onniccccinocococococoncnnonnnncnonononcnnnnnn cnn nro nn n nn nn rar nnnn rr rra 150 User s Guide Error reading USB hub Remove AUD eee eee cence cece ee eee enneeeeeeaeeeeeeaeeeeeaeeeesesaeeeeseiaeeeeeeneeeesaes 150 Imaging Unit low BA xy cece escent ce idad 150 Imaging unit nearly low 84 xy rieira ne EER ai 150 Imaging unit very low x estimated pages remain 84 XY ee ecceeeeeeeeeeeeeeeeeeeeeeseeeeeeteetaeeeeeeanees 150 Incorrect paper size open paper source B4 cceccceceeeeeneeceeceeeeeeeeeceneaeeeeeeeeeenaeeeeeeeeeeeetennaeas 15
139. oads stored in the RAM are deleted Downloads stored in the flash memory are not affected From the printer control panel navigate to am gt Settings gt OK gt Settings gt OK gt General Settings gt OK gt Factory Defaults gt OK gt Restore OK Now gt 66 User s Guide Securing the printer Using the security lock feature The printer is equipped with a security lock feature Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place Statement of Volatility Your printer contains various types of memory that can store device and network settings and user data Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information Erase the content of any installed printer memory in the following circumstances e The printer is being decommissioned e The printer is being moved to a different department or location e The printer is being serviced by someone from outside your organization e The printer is being removed from your premises for service e The printer is being sold to another organization 67 User s Guide Erasing volatile memory The volatil
140. occur Use the To DS ENS semen Ec a Or oo i eee A acc em a Accessing the controller board A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 34 User s Guide 1 Open the controller board access door 2 Use the following illustration to locate the appropriate connector Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Option card connector 5 Memory card connector 35 User s Guide Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams and Storing paper Setting the paper size and type 1 From the printer control panel navigate to a A gt Settings gt OK gt Paper Menu gt OK gt Paper Size Type gt OK 2 Press the up or down arrow button to select the tray or feeder and then press 3 Press the up or down arrow button to select the paper size and then press 4 Press the up or
141. occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fuse to it properly If paper is too smooth it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points smoothness between 150 250 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 48 hours before printing Extend the time to several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 90 g m 16 24 Ib bond paper grain long paper is recommended
142. on the printer display Open the doors covers and trays indicated on the display to remove the jam Notes e When Jam Assist is set to On the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared Check your printed output stack for discarded pages e When Jam Recovery is set to On or Auto the printer reprints jammed pages However the Auto setting does not guarantee that the page will print 1 Area Printer control panel message What to do E Standard bin x page jam clear standard bin 20y xx Remove the jammed paper Rear door x page jam open rear door 20y xx Open the rear door and then remove the jammed paper Tray 1 x page jam remove tray 1 to clear Pull tray 1 completely out then push the duplex 23y xx front duplex flap down and then remove the jammed paper Note You may need to open the rear door to clear some 23y xx paper jams Tray x x page jam remove tray x 24y xx Pull the indicated tray out and then remove the jammed paper Multipurpose x page jam clear manual Remove all paper from the multipurpose feeder feeder 250 xx feeder and then remove the jammed paper Front door x page jam open front door 20y xx Open the front door then remove the toner cartridge imaging unit and jammed paper 138 User s Guide x page jam open front door 20y xx A CAUTION HOT SURFACE The inside
143. oncccnnnonccc nan nccnn nan ncc nn non n cnc nano nn cnn nnncccins 138 x page jam open front door 20y XX ococococonocococonnnoconoononcncnnnncnnonnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnn 139 x page jam open rear door 2OY XxX cececeeceececeeeecenceaeeeeeeeeeeeceeaaeceeeeeeecaecaeeeeeeeeeseccuaeeeeeeeseeeaeeas 142 x page jam clear standard bin 2Oy xX ccccccceeeeceececeeeeeeeeceeaeceeeeeeesecaeaeeeeeeeesesecsaaeeeeeeeseteeeees 143 x page jam remove tray 1 to clear duplex 23y XX c ccccceeeeeeeeeeceeeeeeeeeeceneaeceeeeeeeseccaeeeeeeeeeeesenaees 144 Ixkpage jam opemitray x 24y XX me ac hedes eed sheet tii a aSa 145 x page jam clear manual feeder 25y XX ccccceeeeeeeeeeceeeeeeeeeeceeeaeceeeeeeesecceaeeeeeeeeeesecsacaeeeeeeeeeteesaees 146 10 Troubleshooting aena a A reaa tias 148 Understanding the printer MESSagesS ococonoccccnnnocccccononcccnnnoncncnnnoncnc nano nn cn naar cnc nn n nn nn rn naar nn cn nana nn cn nan nnnnnnnns 148 Cartridge imaging unit mismatch 41 XY ooooocccnnnnnnccnonncccnnnonncccnnnannnc nano nc nn nano narran rra rra narran 148 Cartridge low 88 XVl viii aiii 148 Cartridge nearly lOw 88 XY oooononcccnonociccnnoncccccnnonnncnanoncnc taiete ie nar ANA ANNEE AAEE EAE EEN Aa 148 Cartridge very low x estimated pages remain 88 XY cccccceeceeeeeeceeeeeeeeseeenaeeeeeeeeeseesteeeeeeees 148 Change paper source to custom type name l
144. oning depends on the number of page images and whether they are in portrait or landscape orientation 115 Paper Saver Orientation Auto Landscape Portrait Paper Saver Border None Solid Quality menu Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Isolated Toner Darkness 1 10 User s Guide Specify the orientation of a multiple page document Note Auto is the factory default setting The printer chooses between portrait and landscape Print a border when using Paper Saver Note None is the factory default setting Specify the printed output resolution in dots per inch Note 600 dpi is the factory default setting Enable more pixels to print in clusters for clarity in order to enhance images horizontally or vertically or to enhance fonts Note Off is the factory default setting Lighten or darken the printed output Notes e 8 is the factory default setting e Selecting a smaller number can help conserve toner 116 Enhance Fine Lines On Off Gray Correction Auto Off Brightness 6 to 6 Contrast 0 5 Utilities menu Format Flash Yes No User s Guide Enable a print mode preferable for files such as architectural drawings maps electrical circuit diagrams and flow charts Notes e Off is the factory default setting e To set this optio
145. or Source Tray x Multi Purpose Feeder Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical User s Guide Specify whether to insert blank pages in a print job Note Do Not Print is the factory default setting Stack the pages of a print job in sequence when printing multiple copies Note 1 2 3 1 2 3 is the factory default setting Specify whether to insert blank separator sheets Notes e Off is the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 1 1 2 2 2 If Collate is set to 1 2 3 1 2 3 then a blank page is inserted between each set of printed pages such as after all page 2 s and after all page 3 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of a print job This setting is useful when printing transparencies or when inserting blank pages in a document Specify the paper source for separator sheets Note Tray 1 standard tray is the factory default setting Print multiple page images on one side of a paper Notes e Off is the factory default setting e The number selected is the number of page images that will print per side Specify the positioning of multiple page images when using Paper Saver Notes e Horizontal is the factory default setting e Positi
146. ore where purchased Warranty information varies by country or region User s Guide Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temperatures and avoid fluctuations Ambient temperature 15 6 to 32 2 C 60 to 90 F Storage temperature 20 to 40 C 4 to 104 F 15 User s Guide Right side 110 mm 4 33 in 16 User s Guide 3 Additional printer setup Installing internal options A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug a
147. oring this caution could cause injury or damage to property eMeaning of Symbols A Sy A indicates a danger against which you should take precaution The symbol shown to the left warns against possible electrical shock O indicates a prohibited course of action The symbol shown to the left warns against dismantling the device indicates an imperative course of action The symbol shown to the left indicates that you must unplug the device A WARNING Do not attempt to remove any of the covers and panels attached to the printer Some printers have a high voltage part or a laser beam source inside that could cause an electrical shock or blindness Do not modify the printer as a fire electrical shock or breakdown could result If the printer employs a laser the laser beam source could cause blindness Use only the power cord supplied in the package If a power cord is not supplied use only the power cord and plug that are specified in the user documentation Failure to use this cord could result in a fire or electrical shock Use the power cord supplied in the package only with this printer NEVER use it for another product Failure to observe this precaution could result in a fire or electrical shock Use only a power source of the specified voltage Failure to do that could result in a fire or electrical shock Do not use a multiple outlet adapter to connect any other products Exceeding the rating of a
148. p Contact system administrator o ooooooonnncccnnnnccccnnonccccnnnonnccnanancccnano cnn 159 SOlving printer Problems iia e di ds ptas 160 Basic printer problem a a dedo A 160 Opulon elkali aE ARE AAE A I cere EA TA E A a a 163 Paper feed problems iii e a aea a e a aa a A EEEa 166 Solving print problems os aae e e ie ieee ee tel eh di 168 Printing problems missini neve idan inet divin nai nai dave idee 168 Print quality problems i 2 2 ceeceeiana edie adh teeter a a dee uahedees Medes t pater a a aaa 178 Embedded Web Server does not Open cccccceeeeeeeceeeceeeeeeeseceneaececeeeeeseeeeeeeeeeesesensaaeeeeeeeessnaeess 203 Contacting technical support ecececeeecececeeeeeeeee eect ee eeeeeecaaeaeeeeeececeaaaaeaeeeeeeesececaeaeeeeeetenececieeeeeeeeteees 205 VINO CES aie el el ene a ee a ia Doa 206 Copio NOCE cita dla 206 EdIIONNOUICS da AA E eater ie edie 206 TAM ad 206 Software License Agr Medi A Rd 208 Noise emission levels iii dd taa oia 209 User s Guide For EU memberstates only cic sii iia rd a 210 Product dispoSal c i igseiseokicachinetontaigae A A ene ele 210 ENERGYOS TAR dias 210 Whatisan ENERGY STAR Product ciotiocia airada 210 Temperature informatione A di 211 PoOWer c ns mPtioN sinp cor a a ae A a epa it ee 211 Product power cons mption sirere iaee haidai ia aa a eaa aiaa i aieea a 211 CEP MOE ANEA ETE TAE A OEE A ETE 212 Hibernate Mode orare e ti 212 Off MOE E E E A ed A bi T A a E O A
149. per source to paper size load orientation Try one or more of the following e Load the correct paper size and type in the tray verify the paper size and type settings are specified in the Paper menu on the printer control panel and then select Finished changing paper Press to confirm e Cancel the print job Change paper source to paper type paper size load orientation Try one or more of the following e Load the correct paper size and type in the tray verify the paper size and type settings are specified in the Paper menu on the printer control panel and then select Finished changing paper Press to confirm e Cancel the print job Close front door Close the front door of the printer Complex page some data may not have printed 39 Try one or more of the following e From the printer control panel select Continue to ignore the message and continue printing Press OK to confirm e Cancel the current print job Press ox to confirm e Install additional printer memory 149 User s Guide Configuration change some held jobs were not restored 57 Held jobs are invalidated because of any of the following possible changes in the printer e The printer firmware has been updated e The tray for the print job is removed e The print job is sent from a flash drive that is no longer attached to the USB port From the printer control panel select Continue to clear the message Press OK to conf
150. per type texture and weight in the Paper menu to match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Step 3 1 Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog Resend the print job Is the print still too light Step 4 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper Step 5 1 Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it Resend the print job Is the print still too light User s Guide Yes Go to step 3 Go to step 4 From the printer control panel change the texture settings in the Paper Texture menu to match the paper you are printing on Go to step 6 190 Change the paper type texture and weight to match the paper loaded in the tray The problem is solved Go to step 5 The problem is solved User s Guide Action Yes Step 6 Go to step 7 1 Redistribute the toner in the imaging unit a Remove the toner cartridge and then the imaging unit Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Install the imaging unit and then
151. pports flash drives e bizhub 4700P Only CM cc CONC EN CO CA CO CoN COCO CN 32 User s Guide Understanding the colors of the indicator and Sleep button lights The colors of the indicator and Sleep button lights on the printer control panel signify a certain printer status or condition Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Blinking red The printer requires user intervention Sleep button light color and its corresponding printer status Sleep button light Printer status The printer is idle or in Ready state Solid amber The printer is in Sleep mode Blinking amber The printer is waking from or entering Hibernate mode Blinking amber for 0 1 second then goes The printer is in Hibernate mode completely off for 1 9 seconds in pulsing pattern Attaching cables Connect the printer to the computer using a USB or to the network using an Ethernet cable Make sure to match the following e The USB symbol on the cable with the USB symbol on the printer e The appropriate Ethernet cable with the Ethernet port 33 User s Guide Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can
152. printer to hibernate mode even there is an active Ethernet connection Notes e Hibernate is the factory default setting for EU e Do Not Hibernate is the factory default setting for non EU Determine how the printer while in idle state reacts to a short press of the Sleep button Note Sleep is the factory default setting Determine how the printer while in idle state reacts to a long press of the Sleep button Note Do nothing is the factory default setting 109 User s Guide Factory Defaults Return the printer settings to the factory default settings Do Not Restore Notes Restore Now Do Not Restore is the factory default setting Do Not Restore keeps the user defined settings All downloads stored in the RAM are deleted Downloads stored in the flash memory are not affected Custom Home Message Select a custom home message that appears as an alternating display of the printer status Off IP Address Hostname Note Off is the factory default setting Contact Name Location Zero Configuration Name Custom Text x Export Configuration Package Note A user cannot export the configuration package unless a USB thumb drive is attached to the device 110 User s Guide Flash Drive For bizhub 4700P only Flash Drive menu Specify a default number of copies for each print job Note 1 is the factory default setting Paper Source Set a default paper source for all print jobs
153. r goes into a reduced power state or into the Ready state Note This feature is available only in network printers or printers connected to print servers 65 User s Guide Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly Click Settings gt General Settings gt Schedule Power Modes From the Action menu select the power mode 2 3 4 From the Time Source menu select the time 5 From the Day s menu select the day or days 6 Click Add Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downl
154. r still printing blank pages 192 User s Guide Skewed print Action Yes Step 1 Go to step 2 The problem is solved 1 Move the width and length guides in the tray to the correct positions for the size of the paper loaded 2 Resend the print job Is the print still skewed Step 2 Contact technical The problem is support solved 1 Check if you are printing on a paper that is supported by the tray 2 Resend the print job Is the print still skewed Printer is printing solid black pages 193 User s Guide Action Step 1 1 Reinstall the imaging unit Yes Go to step 2 The problem is solved a Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems b Install the imaging unit and then the cartridge 2 Resend the print job Is the printer printing solid black pages Step 2 Replace the imaging unit and then resend the print job Is the printer printing solid black pages Transparency print quality is poor Action Step 1 Contact The problem technical is solved support Yes Go to step 2 Set the paper type to Transparency From the printer control panel set the paper type in the Paper menu to match the paper loaded in the tray Is the paper type for the tray set to Transparency S
155. rd Doing so may cause damage 3 Align the notch 1 on the memory card with the ridge 2 on the connector 1 20 User s Guide 4 Push the memory card straight into the connector and forward into the controller board wall until it clicks into place is 5 Close the controller board access door Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs 21 User s Guide Installing hardware options Installing optional trays A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer using the power switch and then unplug the power cord from the electrical outlet 2 Unpack the tray and then remove all packing materials 3 Pull the tray completely out of the base 4 Remove any packing material from inside the tray 5 Insert the tray into the base 6 Place the tray near the printer 22 User s Guide 7 Align the printer with the tray and then lower the printer into place Note Optional trays lock together when stacked 8
156. rgin Size 8 255 mm Backgrounds Do Not Print Print User s Guide Set the default font size for HTML documents Notes e 12 ptis the factory default setting e Font size can be increased in 1 point increments Scale the default font for HTML documents Notes e 100 is the factory default setting e Scaling can be increased in 1 increments Set the page orientation for HTML documents Note Portrait is the factory default setting Set the page margin for HTML documents Notes e 19mm is the factory default setting e Margin size can be increased in 1 mm increments Specify whether to print backgrounds on HTML documents Note Print is the factory default setting 124 Image menu Use Auto Fit On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height Width Fit Height Fit Width Orientation Portrait Landscape Reverse Portrait Reverse Landscape User s Guide Select the optimal paper size scaling and orientation Note On is the factory default setting It overrides scaling and orientation settings for some images Invert bitonal monochrome images Notes e Off is the factory default setting e This setting does not apply to GIF or JPEG images Scale the image to fit the selected paper size Notes e Best Fit is the factory default setting e When Auto Fit is set to On Scaling is automatically set to Best Fit Set the image orientation Note
157. ry some Held Jobs were deleted 37 The printer deleted some held jobs in order to process current jobs Press OK to confirm Insufficient memory some held jobs will not be restored 37 Try one or more of the following e From the printer control panel press OK to confirm e Delete other held jobs to free up additional printer memory Load paper source with custom string paper orientation Try one or more of the following e Load the tray or feeder with the correct size and type of paper e To use the tray that has the correct size or type of paper select Finished loading paper on the printer control panel Press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source e Cancel the current job Load paper source with custom type name paper orientation Try one or more of the following e Load the tray or feeder with the correct size and type of paper e To use the tray that has the correct size or type of paper select Finished loading paper on the printer control panel Press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source
158. s Go to step 4 solved 1 Remove held jobs stored in the printer memory 2 Resend the print job Did the job print Step 4 The problem is Go to step 5 solved 1 Disable the Page Protect feature From the printer control panel navigate to Settings gt General Settings gt Print Recovery gt Page Protect gt Off 2 Resend the print job Did the job print 173 User s Guide Action Step 5 The problem is Contact technical solved support Install additional printer memory and then resend the print job Did the job print Job prints from the wrong tray or on the wrong paper Action No Step 1 The problem is Go to step 2 solved 1 Check if you are printing on paper that is supported by the tray 2 Resend the print job Did the job print from the correct tray or on the correct paper Step 2 The problem is Go to step 3 solved 1 From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray 2 Resend the print job Did the job print from the correct tray or on the correct paper Step 3 The problem is Go to step 4 solved 1 Depending on your operating system open Printing Preferences or the Print dialog and then specify the paper type 2 Resend the print job Did the job print from the correct tray or on the correct paper 174 User s Guide Action Step 4 The problem is Contact technical solved support 1 Check if the trays ar
159. signing a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Ifyou are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Types 3 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit 50 User s Guide Using the printer control panel 1 From the printer control panel navigate to ma A gt Settings gt OK gt Paper Menu gt OK gt Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Press OK Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel set the paper type and size to match the paper loaded 2 Send the print job For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK gt Print For Macintosh users a Customize the settings in the Page Setup dialog if necessary 1 With a document open choose
160. tep 2 Contact technical The problem is solved support 1 Check if you are using a recommended type of transparency 2 Resend the print job Is the print quality still poor 194 User s Guide Streaked horizontal lines appear on prints IN ABCDE ABEBE ABCDE Yes Step 1 Go to step 2 1 Depending on your operating system specify the tray or feeder from Printing Preferences or the Print dialog 2 Resend the print job Do streaked horizontal lines appear on prints Step 2 Go to step 3 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Step 3 Go to step 4 1 Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it 2 Resend the print job Do streaked horizontal lines appear on prints 195 The problem is solved Change the paper type and weight to match the paper loaded in the tray The problem is solved User s Guide Action Yes Step 4 Go to step 5 The problem is solved 1 Reinstall the imaging unit a Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems b Install the i
161. tep 3 The problem Contact technical support is solved 1 Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog Resend the print job Are the margins correct Paper curl Yes Step 1 Go to step 2 Adjust the width and length guides Move the width and length guides in the tray to the correct positions for the size of the paper loaded Are the width and length guides positioned correctly Step 2 Go to step 3 Specify the paper type and weight from the tray settings to match the paper From the printer control panel set the paper type and loaded in the tray weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray 183 User s Guide Action Yes Step 3 Go to step 4 1 Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog 2 Resend the print job Is the paper still curled Step 4 Go to step 5 1 Remove the paper from the tray and then turn it over 2 Resend the print job Is the paper still curled Step 5 Contact technical 1 Load paper from a fresh package support Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it Resend the print job Is the paper still curled Print irregularities Leading edge Tra
162. ter display then clear the message Note The printer continues to print after clearing the message Do the jobs print Step 4 The problem is Go to step 5 solved 1 Check if the ports USB or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer Resend the print job Do the jobs print 170 User s Guide Action No Step 5 The problem is Go to step 6 solved 1 Turn off the printer then wait for about 10 seconds and then turn the printer back on 2 Resend the print job Do the jobs print Step 6 The problem is Contact technical solved support 1 Remove and then reinstall the printer driver For more information see Installing the printer driver 2 Resend the print job Do the jobs print Confidential and other held jobs do not print Note Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs Yes Step 1 Go to step Select one of the Print and Hold options and 2 then resend the print job For more information Open the held jobs folder on the printer display see Printing confidential and other held jobs and then verify that your print job is listed Is your print job listed in the held jobs folder 171 User s Guide Action No Step 2 The Go to step 3 problem is
163. the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc 206 User s Guide Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation ITC Avant Garde International Typeface Corporation Gothic All other trademarks are the property of their respective owners 207 User s Guide Software License Agreement This package contains the following materials provided by KONICA MINOLTA BUSINESS TECHNOLOGIES INC KMBT software included as part of the printing system Printing Software the digitally encoded machine readable outline data encoded in the special format and in the encrypted form Font Programs other software which runs on a computer system for use in conjunction with the Printing Software Host Software and related explanatory written materials Documentation The term Software shall be used to describe Printing Software Font Programs and or Host Software and also include any upgrades modified versions additions and copies of the Software The Software is being licensed to you under t
164. the printer then wait for about 10 seconds and then turn on the printer Does the internal option operate correctly Step 2 Go to step 3 Connect the internal option to Check if the internal option is properly installed in the controller board 1 Turn off the printer using the power switch and then unplug the power cord from the electrical outlet Make sure the internal option is installed in the appropriate connector in the controller board Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Is the internal option properly installed in the controller board the controller board Step 3 Go to step 4 Reinstall the internal option Print a menu settings page and then check to see if the internal option is listed in the Installed Features list Is the internal option listed in the menu settings page 163 User s Guide Action Step 4 The problem is Contact technical support solved 1 Check if the internal option is selected It may be necessary to manually add the internal option in the printer driver to make it available for print jobs Resend the print job Does the internal option operate correctly Tray problems No Step 1 The problem is solved Go to step 2 1 Open the tray and do one or more of the following Check for paper jams or misfeeds Check if the paper size indicators on the paper guides are aligned w
165. tion and any reproductions thereof shall remain with KMBT and its licensor 8 Trademarks shall be used in accordance with accepted trademark practice including identification of the trademark owner s name Trademarks can only be used to identify printed output produced by the Software Such use of any trademark does not give you any rights of ownership in that trademark 9 You may not rent lease sublicense lend or transfer versions or copies of the Software Licensee does not use or Software contained on any unused media except as part of the permanent transfer of all Software and Documentation as described above 208 10 11 12 User s Guide IN NO EVENT WILL KMBT OR ITS LICENSOR BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL INDIRECT PUNITIVE OR SPECIAL DAMAGES INCLUDING ANY LOST PROFITS OR LOST SAVING EVEN IF KMBT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY THIRD PARTY KMBT OR ITS LICENSOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THE SOFTWARE EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FORA PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT OF THIRD PARTY RIGHTS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU Notice to Government End Users The Software is a commercial item as that term is defined at 48 C
166. ts then the zone marked with an asterisk is the default setting 98 Standard USB menu PCL SmartSwitch On Off PS SmartSwitch On Off USB Buffer Disabled Auto 3K to maximum size allowed User s Guide Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it regardless of the default printer language Notes e Onis the factory default setting When set to Off the printer does not examine incoming data The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes e Onis the factory default setting When set to Off the printer does not examine incoming data The printer uses PCL emulation if the PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes Auto is the factory default setting Auto sets the printer to examine data determine the format and then process it appropriately The printer automatically restarts when changing the
167. tup gt OK gt Start Push Button Method gt OK 2 Follow the instructions on the printer display Using the Personal Identification Number PIN Method 1 Depending on your printer model navigate to either of the following am fi gt Settings gt oK gt Networks Ports gt oK gt Network x gt oK gt Network x Setup gt oK gt Wireless gt OK gt Wi Fi Protected Setup gt OK gt Start PIN Method gt oK 2 Copy the eight digit WPS PIN 3 Open a Web browser and then type the IP address of your access point in the address field Notes The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are accessing a proxy server then temporarily disable it to load the Web page correctly 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit PIN and then save the setting 28 User s Guide Connecting the printer to a wireless network using the Embedded Web Server Before you begin make sure that Your printer is connected temporarily to an Ethernet network A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with your wireless network adapter Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP a
168. utes Extended exposure to light may cause print quality problems c Install the imaging unit and then the cartridge 2 Resend the print job Is the page or image clipped 179 User s Guide Shadow images appear on prints leading edge Traing edge Action Yes Step 1 Go to step 2 Load paper with the correct paper type and weight in the tray Load paper with the correct paper type and weight in the tray Is paper with the correct paper type and weight loaded in the tray Step 2 Go to step 3 Change the paper loaded in the tray to match the paper type and weight From the printer control panel set specified in the tray settings the paper type and weight in the Paper menu to match the paper loaded in the tray Is the tray set to the type and weight of the paper loaded Step 3 Go to step 4 The problem is solved 1 Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog Resend the print job Do shadow images still appear on prints 180 User s Guide Action Step 4 Contact technical support The problem is solved Replace the imaging unit and then resend the print job Do shadow images still appear on prints Gray background on prints No Step 1 The problem Go to step 2 is solved 1 From the Quality Menu on the printer control panel decrease the toner darkness Note 8 is the factory default setting 2
169. y security information Note Using an unsecured wireless network is not recommended 27 User s Guide Notes If you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and then look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person To find the WPA WPA2 preshared key passphrase for the wireless network see the documentation that came with the access point see the Web page associated with the access point or consult your system support person Connecting the printer to a wireless network using the Wi Fi Protected Setup Before connecting the printer to a wireless network make sure that e The access point wireless router is Wi Fi Protected Setup WPS certified or WPS compatible For more information see the documentation that came with your access point e A wireless network adapter is installed in your printer and is working properly For more information see the instruction sheet that came with the wireless network adapter Using the Push Button Configuration Method 1 Depending on your printer model navigate to either of the following aA a gt Settings gt OK gt Networks Ports gt OR gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wi Fi Protected Se
170. y supplies or parts is not covered by the warranty All life indicators are designed to function with KONICA MINOLTA supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your KONICA MINOLTA printer or its associated components Ordering toner cartridges Notes e The estimated cartridge yield is based on the ISO IEC 19752 standard e Extremely low print coverage for extended periods of time may negatively affect actual yield 127 User s Guide Part name Part number For the United States Latin America 120v and Taiwan Toner Cartridge 20K for bizhub 4000P User and Return A63W 01F Toner Cartridge 20K for bizhub 4000P A63W 01W Toner Cartridge 20K for bizhub 4700P User and Return A63T 01F Toner Cartridge 20K for bizhub 4700P A63T 01W For Europe Toner Cartridge 20K for bizhub 4000P User and Return A63W 01H Toner Cartridge 20K for bizhub 4000P A63W 01W Toner Cartridge 20K for bizhub 4700P User and Return A63T 01H Toner Cartridge 20K for bizhub 4700P A63T 01W For the Asia Pacific Africa Middle East Latin America 220v Australia and New Zealand Toner Cartridge 20K for bizhub 4000P User and Return A63W 01K Toner Cartridge 20K for bizhub 4000P A63W 01W Toner Cartridge 20K for bizhub 4700P User and Return A63T 01K Toner Cartridge 20K for bizhub 4700P A63T 01W For China Toner Cartridge 20K
171. y3 Default 5 Tray4 Default 20 Tray5 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Tray Renumber Restore Defaults Yes No User s Guide Configure the printer to work with printer software or programs that use different source assignments for trays and feeders Notes Off is the factory default setting None cannot be selected It is only displayed when it is selected by the PCL 5 interpreter It also ignores the Select Paper Feed command 0 199 allows a custom setting to be assigned Display the factory default setting assigned to each tray or feeder Restore all tray and feeder assignments to their factory default settings 122 HTML menu Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO User s Guide Set the default font for HTML documents Note The Times font is used in HTML documents that do not specify a font 123 Font Size 1 255 pt Scale 1 400 Orientation Portrait Landscape Ma

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