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1. 0 020 e ee eee 113 Adjust Transmissive Media Sensors ooooococococo eee 115 Upper Media Sensor 0 0 0 cece tenet eee 115 Lower Media Sensor islssleeeelele nananana aaan 118 Adjust Printhead Pressure and Toggle Position llle 119 Toggle Position AQjuStTMENt o oococcococo e 119 Printhead Pressure AdjustMent oococcococococ eee 121 P1056468 001 82 Printer Configuration and Adjustment Changing Printer Settings Changing Printer Settings This section presents the printer settings that you can change and identifies the tools for changing them These tools include the following ZPL and Set Get Do SGD commands See the Zebra Programming Guide for more information The printer s control panel display See Control Panel Display on page 17 for more information The printer s web pages when the printer has an active wired or wireless print server connection See the ZebraNet Wired and Wireless Print Servers User Guide for more information Copies of the referenced manuals are available at http www zebra com manuals or on the user CD that came with your printer This section contains the following subsections Print Settings on page 83 Maintenance and Diagnostic Tools on page 89 Network Settings on page 96 Language Settings on page 100 Port Settings on page 103 P1056468 001 11 6 12 Printer Configuration and Adjustment 83 Changing Printer Setti
2. 20020 cece eee eee eee eee 124 sleep rs TEE 124 Cleaning Schedule and Procedures liliis 125 Clean the Exterior 0 0000 oo 125 Clean the Media Compartment o ococcccccoc e 126 Clean the Printhead and Platen Roller 20000c cece ee eeeee 126 Clean the Sensors 00 20 cee eee en 128 Clean the Snap Plate 130 Clean the Cutter 0 0000 teen eee 134 11 6 12 P1056468 001 124 Routine Maintenance Replacing Printer Components Replacing Printer Components Some printer components such as the printhead and platen roller may wear out over time and can be replaced easily Regular cleaning may extend the life of some of these components See Cleaning Schedule and Procedures on page 125 for the recommended cleaning intervals Ordering Replacement Parts For optimal printing quality and proper printer performance across our product line Zebra strongly recommends the use of genuine Zebra supplies as part of the total solution Contact your authorized Zebra reseller for part ordering information or see Contacts on page 11 for contact addresses and telephone numbers Recycling Printer Components The majority of this printer s components are recyclable The printer s main logic board includes a battery that you should dispose of properly Do not dispose of any printer components in unsorted municipal waste Please dispose of the MU battery according to your lo
3. 0002 cece eee eee 37 Handling the Printer iun rm ek RR REGO RR daa ES 38 Unpack and Inspect the Printer 0 0 0 ee 38 To Store the Printer 0 0 00 ns 38 T6 Shipihe Printer soc cache e RE Rr RE e a vee IE eee Runs 38 Select a Location for the Printer llli 39 Select a Data Communication Interface llle 40 Data Cables ssis sseni ERE a M AERE RR ORE A a 42 Connect the Printer to a Power Source oooooccccccc eene 43 Power Cord Specifications ooooooocoocooocr eee 44 11 6 12 P1056468 001 6 Contents Install the Control Panel Keypad Cover 0 0 eects 46 Types ot Mediassa nort hpc ec ar Boe AOTRE Ea a a E alia eae 47 Ribbon Overview ciudad bre deed pa Re ere ee bee we ee eee 49 When to Use Ribbon 1 0 0 ce eR 49 Coated Side of Ribbon 0 tenes 49 Select a Print Mode 0 cee teeta 51 Load the RIDDON ira umen cc asp pare eR Re Re Pn ng pe ede a a d Ry 54 Loadiihne M dia 2tevsiceten be ee bee ede eR ev tesa Rhee be feet eee fe eles Fu 59 3 Printer Configuration and Adjustment 81 Changing Printer Settings 0 lille 82 Print Settings i S 83 Maintenance and Diagnostic Tools llli 89 Network Settings illie n 96 Language Settings aa iiie eei a iie i Eae D a eh 100 Serisor Settings asst ees araa tenni ii ar T kee he i ee GU 102 POM Settings sos en ser aa ern E EA A ee ERN 103 Cal
4. Baud Rate Set the Baud Rate Select the baud value that matches the one being used by the host computer Accepted values 115200 e 57600 e 38400 e 28800 e 19200 e 14400 e 9600 e 4800 e 2400 e 1200 e 600 e 300 Related ZPL command s SC SGD command used comm baud Control panel menu item BAUD on page 27 Printer web page View and Modify Printer Settings gt Serial Communications Setup gt Baud Data Bits Set the Data Bits Value Select the data bits value that matches the one being used by the host computer Accepted values 7 8 Related ZPL command s SC SGD command used comm data bits Control panel menu item DATA BITS on page 27 Printer web page View and Modify Printer Settings gt Serial Communications Setup Data Bits Parity Set the Parity Value Select the parity value that matches the one being used by the host computer Accepted values NONE EVEN ODD Related ZPL command s SC SGD command used comm parity Control panel menu item PARITY on page 28 Printer web page View and Modify Printer Settings gt Serial Communications Setup gt Parity P1056468 001 11 6 12 Printer Configuration and Adjustment Changing Printer Settings 105 Table 12 Port Settings Continued Host Handshake Set the Host Handshake Protocol Value Select the handshake protocol that matches the one being used by the host computer Accepted values XON XOFF e RTS CTS e DSR DTR Related ZPL commands SC
5. 020 If you are using direct thermal media the print engine is waiting for ribbon to be loaded because it is incorrectly set for Thermal Transfer mode Set the print engine for Direct Thermal mode See Print Method on page 85 HIVVIAI WARN ING RIBBON IN The RIBBON light is on the ERROR light flashes P1051584 002 Ribbon is loaded but the print engine is set for direct thermal mode Ribbon is not required with direct thermal media If you are using direct thermal media remove the ribbon This error message will not affect printing If you are using thermal transfer media which requires ribbon set the print engine for Thermal Transfer mode See Print Method on page 85 11 6 12 Troubleshooting 141 Error Messages Table 15 Error Messages Continued Display Print Engine Condition Possible Cause Recommended Solution The printhead has a faulty Call a service technician Hg i AT Y fA thermistor THERMISTOR FAULT The ERROR light flashes Y Caution An improperly connected printhead data or power cable YN AT Y fA N can cause this error message The printhead may be hot enough to cause severe burns Allow the printhead to cool WARNING The printhead temperature is Continue printing while the printhead HEAD COLD do a E approaching its lower operating reaches the correct operating limit temperature If the error remains the The p
6. The printer does not detect when the ribbon runs out In thermal transfer mode the printer did not detect the ribbon even though it is loaded correctly The printer may have been calibrated without ribbon Later ribbon was inserted without the user recalibrating the printer or loading printer defaults Calibrate the printer this time using ribbon or load printer defaults See Calibrate the Ribbon and Media Sensors Manually on page 106 or Load Defaults on page 93 The printer indicates that ribbon is out even though ribbon is loaded correctly P1056468 001 The printer was not calibrated for the label and ribbon being used Calibrate the printer See Calibrate the Ribbon and Media Sensors Manually on page 106 11 6 12 Miscellaneous Issues Troubleshooting Miscellaneous Issues 147 Table 19 identifies miscellaneous issues with the printer the possible causes and the recommended solutions Problem The control panel display shows a language that I cannot read Table 19 Miscellaneous Printer Problems Possible Cause The language parameter was changed through the control panel or a firmware command Recommended Solution On the control panel display press SETUP 2 Press the LEFT ARROW once to move to the LANGUAGE parameter 3 Use PLUS or MINUS to scroll through the language selections The selections for this parameter are displayed in the actual languages t
7. Product Improvements Continuous improvement of products is a policy of Zebra Technologies AII specifications and designs are subject to change without notice Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Part Number P1056468 001 Declaration of Conformity 3 WAZEBRA TECHNOLOGIES Declaration of Conformity We have determined that the Zebra printers identified as the 105SLPlus manufactured by Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Have been shown to comply with the a
8. Printhead open lever Ribbon take up spindle Ribbon supply spindle Media supply guide o oo A wji N Media supply hanger P1056468 001 11 6 12 Control Panel Introduction 15 Control Panel All controls and indicators for the printer are located on the control panel Figure 2 6 7 8 Figure 2 Control Panel 1 2 3 4 a a ADE au HS SU PAUSE CANCEL FEED x POWER PAUSE ERROR DATA b 12 13 14 1 POWER light On when the printer is on 2 PAUSE light On when the printer is paused ERROR light Off Normal operation no printer errors On A printer error exists Check the display for more information 4 DATA light Off Normal operation No data being received or processed On The printer is processing data or is printing No data is being received Blinking The printer is receiving data from or sending status information to the host computer 5 The display shows the printer s operating status and allows the user to navigate the menu system 6 The PLUS button changes the parameter values Common uses are to increase a value to scroll through choices or to change values while entering the printer password 7 The PREVIOUS button navigates to the previous parameter in the menus 8 The MINUS button changes the parameter values Common uses are to decrease a value to scroll through choices or to change the cursor pos
9. 4E 2C 31 38 2C 3 30 5E 46 44 28 30 30 39 30 0999 9999 FS 29 39 39 39 2D 39 39 39 39 SE 46 53 0D BA FOO 50 AAN 18 5E 45 4F 38 2C 35 30 5E 41 41 4E 2C 31 38 2C 10 FDCENTER STA 31 38 5E 46 44 43 45 4E 54 45 52 28 53 54 41 To use communication diagnostics mode complete these steps 1 Set the print width equal to or less than the label width being used for the test See Print Width on page 85 for more information 2 Set the DIAGNOSTICS MODE option to ENABLED For methods see Communication Diagnostics Mode on page 94 The printer enters diagnostics mode and prints any data received from the host computer on a test label 3 Check the test label for error codes For any errors check that your communication parameters are correct Errors show on the test label as follows FE indicates a framing error e OE indicates an overrun error e PE indicates a parity error NE indicates noise 4 Turn the printer off O and then back on lI to exit this self test and return to normal operation 11 6 12 P1056468 001 156 Troubleshooting Printer Diagnostics Sensor Profile Use the sensor profile image which will extend across several actual labels or tags to troubleshoot the following situations The printer experiences difficulty in determining gaps web between labels The printer incorrectly identifies preprinted areas on a label as gaps web The printer cannot detect ribbon With the p
10. DUTCH FINNISH JAPANESE KOREAN SIMPLIFIED CHINESE TRADITIONAL CHINESE RUSSIAN POLISH CZECH ROMANIAN Related ZPL command s KL SGD command used none Control panel menu item LANGUAGE on page 36 Printer web page View and Modify Printer Settings gt General Setup gt Language Control Character P1056468 001 Set the Control Prefix Character Value The printer looks for this two digit hex character to indicate the start of a ZPL ZPL II control instruction Set the control prefix character to match what is used in your label formats Accepted values 00 to FF Related ZPL command s CT or CT SGD command used none Control panel menu item CONTROL PREFIX on page 29 Printer web page View and Modify Printer Settings gt ZPL Control 11 6 12 Command Character Printer Configuration and Adjustment 101 Changing Printer Settings Table 10 Language Settings Continued Set the Format Command Prefix Value The format command prefix is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions The printer looks for this hex character to indicate the start of a ZPL ZPL II format instruction Set the format command prefix character to match what is used in your label formats Important You cannot use the same hex value for the format command prefix control character and delimiter characters The printer must see different characters to work properly If you are setting t
11. Kiosk printers T 1 866 322 5202 E kiosksupportOzebra com T 44 0 1628 556039 F 44 0 1628 556003 E Tseurope Ozebra com T 465 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific Ozebra com Repair Service Department For back to base service and repair T 1 877 ASK ZEBRA 275 9327 F 1 847 821 1797 E repair zebra com To request a repair in the U S go to www zebra com repair T 44 0 1772 693069 F 44 0 1772 693046 New requests ukrma zebra com Status updates repairupdate zebra com T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific zebra com Technical Training Department For Zebra product training courses T 1 847 793 6868 T 1 847 793 6864 F 1 847 913 2578 E ttamerica zebra com T 44 0 1628 556000 F 44 0 1628 556001 E Eurtraining zebra com T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific Ozebra com Inquiry Department For product literature and distributor and dealer information T 1 877 ASK ZEBRA 275 9327 E inquiry40 zebra com T 44 0 1628 556037 F 44 0 1628 556005 E mseurope Ozebra com E China GCmarketing zebra com All other areas APACChannelmarketing Ozebra com Customer Service Department US Internal Sales Department UK For printers parts
12. SHORT CAL how to set for head close action 92 troubleshooting problems 144 ways to initiate 94 Canadian DOC compliance 4 CANCEL button CANCEL self test 149 location 16 P1056468 001 172 Index cleaning cutter 134 exterior of printer 125 media compartment 126 printhead and platen roller 126 recommended schedule 125 sensors 128 snap plate 130 command character user menu item 29 ways to set 101 communication diagnostics mode how to initiate 94 user menu item 28 communication interfaces 40 communications diagnostics mode overview 155 communications problems 145 configuration label network ways to print 91 printer ways to print 91 printing using CANCEL self test 149 conformity declaration 3 connect printer to computer or network 40 connect printer to power source 43 contacts 11 continuous media described 48 selecting media type 85 setting media type through user menu 22 control character user menu item 29 ways to set 100 control panel button function 15 display 17 error messages 139 keypad cover 46 navigation 17 counters non resettable description 90 user menu item 24 print odometer readings 90 how to print 90 user menu item 24 user controlled counter 1 menu item 24 how to change 90 P1056468 001 customer service 11 cutter cleaning 134 when to clean 125 Cutter mode description and media path 53 how to select 84 select print mode through user menu 21
13. See Print a Sensor Profile on page 91 for more information 11 6 12 ZHAWI 4 MEDIA AND RIBBON CAL IBRATE ZAWI 74 PARALLEL COMM BIDIRECTIONAL ZAWI 74 SERIAL COMM R5232 PARWA BAUD 9600 PARWA DATA BITS 8 BITS 11 6 12 Introduction 27 Control Panel Display Calibrate the Media and Ribbon Sensors Use this menu item to adjust the sensitivity of the media and ribbon sensors See Media and Ribbon Sensor Calibration on page 94 for more information For instructions on how to perform a calibration procedure see Calibrate the Ribbon and Media Sensors Manually on page 106 Set Parallel Communications Select the communications port that matches the one being used by the host computer See Parallel Communications on page 103 for more information Set Serial Communications Select the communications port that matches the one being used by the host computer See Parallel Communications on page 103 for more information Set the Baud Rate Select the baud value that matches the one being used by the host computer See Baud Rate on page 104 for more information Set the Data Bits Value Select the data bits value that matches the one being used by the host computer See Data Bits on page 104 for more information P1056468 001 Introduction Control Panel Display ONIS PARITY NONE HOST HANDSHAKE XON XOFF te teer PROTOCOL NONE
14. disable 20 select password protection level how to set 95 user menu item 35 PAUSE button FEED and PAUSE self test 154 location 16 PAUSE self test 150 Peel Off mode description and media path 52 how to select 84 select print mode through user menu 21 perforated media 47 physical specifications 162 platen roller cleaning 126 when to clean 125 power connect to power source 43 power cord specifications 44 site selection 39 Power On Self Test POST 148 power up action how to change 92 user menu item 29 primary network how to select 96 user menu item 32 print configuration label CANCEL self test 149 print darkness setting 83 print information how to print various printer information 91 LIST ALL user menu item 26 print method how to specify 85 user menu item 22 print mode how to select 84 user menu item 21 print quality bar code does not scan 138 effect of printhead toggle pressure 119 running FEED self test 151 troubleshooting 136 P1056468 001 176 Index print server active print server how to interpret 96 user menu item 33 characteristics of wired connection 41 characteristics of wireless connection 42 default gateway user menu item 34 ways to view or set 98 ESSID user menu item 34 ways to view 99 IP address user menu item 33 ways to view or set 97 IP protocol how to change 97 user menu item 33 MAC address user menu item 34 ways to view 98 network configurat
15. 1 7 3 5 2 3 1 Codabar supports ratios of 2 1 up to 3 1 CODABLOCK Code 11 Code 39 supports ratios of 2 1 up to 3 1 Code 49 two dimensional bar code Code 93 Code 128 with subsets A B and C and UCC case codes Check digit calculation where applicable Data Matrix EAN 8 EAN 13 EAN extensions ISBT 128 Industrial 2 of 5 Interleaved 2 of 5 supports ratios of 2 1 up to 3 1 Modulus 10 Check Digit 11 6 12 Controlled via mainframe mini computer PC portable data terminal Programmable quantity with print pause and cut control Communicates in printable ASCII characters Error checking protocol Status message to host upon request Serialized fields In spec OCR A and OCR B UPC EAN User programmable password LOGMARS MaxiCode Micro PDF MSI PDF 417 2 dimensional bar code PLANET code Plessey POSTNET QR Code RSS code Standard 2 of 5 TLC 39 UPC A UPC E UPC extensions P1056468 001 162 Specifications General Specifications General Specifications Physical Specifications Dimensions Height 15 5 in 393 7 mm Width 10 31 in 262 mm Depth 20 38 in 517 5 mm Weight without options 50 lb 22 7 kg Electrical Specifications Power General 100 to 240 VAC 47 to 63 Hz Power consumption printing PAUSE 121 W test at slowest speed Printer idle 20 W Environmental Conditions for Operation and Storage Environm
16. 14 2 1 The printer s current status 2 Information that you set through dle Display on page 95 Navigating in the Display Table 2 shows the options available for navigating through the parameters in the display Table 2 Navigation Enter Setup Mode At the Idle Display Figure 3 press SETUP to enter PIU ALI Setup Mode The printer displays the first parameter DARKNESS 11 0 ANA Scroll through the Parameters To scroll through the parameters press PREVIOUS or NEXT SAVE PREVIOUS 11 6 12 P1056468 001 18 Introduction Control Panel Display Table 2 Navigation Continued Perform an action i AUC I Va indicates that an action can be performed LIST FORMATS PRI Press PLUS to perform the specified action Change Parameter Values A74 DARKNESS 11 0 and indicate that a value can be changed Press PLUS or MINUS to scroll through the accepted values P1056468 001 11 6 12 Introduction Control Panel Display Table 2 Navigation Continued Exit Setup Mode EETA SAVE CHANGES PERMANENT 11 6 12 At the Idle Display Figure 3 press SETUP to enter Setup Mode The printer displays the first parameter While in Setup Mode press SETUP EXIT to exit the operating parameters The LCD displays SAVE CHANGES To return to the parameters plus PREVIOUS OR Press PLUS or MINUS to scroll through the exit o
17. CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POMER UP HEAD CLOSE BACKFEED LABEL TOP E POSITION OR ON PAUSE START PRINT SIG RESYNCH MODE REPRINT MODE MEB S MEDIA S RIBBON S TAKE LABEL MARK S MARK MED S TRANS GAIN TRANS BASE TRANS BRIGHT RIBBON GAIN MARK GAIN MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE XML SCHEMA HARDWARE ID CONF IGURRT ION gt RAM E ONBOARD FLASH FORMAT CONVERT P31 INTERFACE P32 INTERFACE TMINAX CORX ID IDLE DISPLAY RTC DATE RTC TIME ZBI ZBI VERSION RESET CNTR1 683 216 Cl RESET CNTR2 SELECTED ITEMS PASSHORD LEVEL FIRMWARE IN THIS PRINTER IS COPYRIGHTED Internal B e rernel Wired 000 000 000 000 255 255 255 000 000 000 000 000 e 000 000 000 098 255 255 255 000 010 003 004 001 010 003 001 038 YES PRIMARY NETWORK LOAD FROM EXT ACTIVE PRINTSRVR IP PROTOCOL IP ADDRESS SUBNET MASK DEFAULT GATEWAY WINS SERVER IP TIMEOUT eo BASE RAW PORT IP PROTOCOL IP ADDRESS SUBNET MASK DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE ARP INTERVAL BASE RAW PORT MAC ADDRESS Wireless ALL 000 000 000 000 IP PROTOCOL IP ADDRESS SUBNET MASK DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE ARP_INTERVAL BASE RAW PORT CARD PRODUCT ID MAC ADDRESS DRIVER INSTALLED OPERATING MODE ESSID li POWER Mb s CURRENT TX_RATE RECEIVE ANTENNA XMIT ANTENNA
18. MEP TYPE WLAN SECURITY WEP INDEX POOR SIGNAL PREAMBLE ASSOCIATED PULSE ENABLED PULSE RATE INTL MODE CHANNEL MASK FIRMWARE IN THIS PRINTER IS COPYRIGHTED P1056468 001 150 Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies or to determine if any printhead elements are not working Figure 15 shows a sample printout To perform a PAUSE self test complete these steps 1 Turn off O the printer 2 Press and hold PAUSE while turning on I the printer Hold PAUSE until the first control panel light turns off e The initial self test prints 15 labels at the printer s slowest speed and then automatically pauses the printer Each time PAUSE is pressed an additional 15 labels print Figure 15 shows a sample of the labels Figure 15 PAUSE Test Label 12345676991 234567890 23456 7690 2345678901234 L K A A A ee 1234557890 1234567 e 567890 While the printer is paused pressing CANCEL alters the self test Each time PAUSE is pressed 15 labels print at 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a second time Each time PAUSE is pressed 50 labels print at the pr
19. Operation and Storage oooocoooooooo o 162 Print Specifications 02 0 aiae a a RII 163 Media Specifications 0 0 IIIA 164 Ribbon Specifications 0 0 0 tte 165 11 6 12 P1056468 001 160 Specifications Features Features This section lists the standard and optional features for the printer Standard Features Note Printer specifications are subject to change without notice Thermal transfer and direct thermal printing 16 MB SDRAM 12 MB user available ZebraNet 10 100 Print Server internal USB 2 0 Port e RS 222 serial port Bidirectional parallel port 10 100 internal Ethernet Real Time Clock Advanced Counter XML enabled printing Optional Features ZebraNet Wireless Print Server Full width rotary knife cutter and catch tray Media rewind spindle Factory installed 64 MB 61 MB user available Flash memory option Additional fonts P1056468 001 11 6 12 Specifications 161 Features Zebra Programming Language ZPL ZPL II features include Downloadable graphics scalable and bitmap fonts and label formats Object copying between memory areas RAM memory card and internal Flash Code page 850 character set Data compression Automatic virtual input buffer management Format inversion Mirror image printing Four position field rotation 0 90 180 270 Bar Codes Types of bar codes include Bar code ratios 2
20. Printer Settings gt Media Setup gt Maximum Length 11 6 12 Printer Configuration and Adjustment 87 Changing Printer Settings Table 7 Print Settings Continued Backfeed This parameter sets when label backfeed occurs after a label is removed in some print Sequence modes It has no effect in Rewind mode This setting is superseded by JS when received as part of a label format Accepted values AFTER backfeed occurs immediately after the last label is completed e OFF no backfeed e BEFORE backfeed occurs before the forward motion of the first label DEFAULT Related ZPL command s JS SGD command used none Control panel menu item BACKFEED on page 30 Printer web page View and Modify Printer Settings gt Advanced Setup gt Backfeed Label Top This parameter adjusts the print position vertically on the label Positive numbers adjust the Position label top position farther down the label away from the printhead by the specified number of dots Negative numbers adjust the position up the label toward the printhead Accepted values 120 to 120 Related ZPL command s LT SGD command used none Control panel menu item LABEL TOP on page 30 Printer web page View and Modify Printer Settings gt General Setup gt Label Top Label Left If necessary shift the print position horizontally on the label Positive numbers move the left Position edge of the image toward the center of the label by the number of dots sele
21. and then press PLUS to select YES to 24 Introduction NEW PRINTHEAD reset the Early Warning for Maintenance printhead replacement counter NO YES If you have not replaced the printhead press MINUS to select NO This parameter appears only if Early Warning for Maintenance is enabled View the Non Resettable Counter This parameter displays the total length of media that the printer has printed UNIV S NONRESET CNTR 0 IN See Non Resettable Counter on page 90 for more information View User Controlled Counter 1 ZAWI 74 RESET CNTR1 0 IN This parameter displays the total length of media that the printer has printed since this counter was last reset See User Controlled Counters on page 90 for more information View User Controlled Counter 2 PARWA RESET ENTR2 O IN This parameter displays the total length of media that the printer has printed since this counter was last reset See User Controlled Counters on page 90 for more information ee ee Jmm Print Counter Readings Prints a label that lists the odometer readings for the following the non resettable counter PRINT METERS PRINT e the two user controlled counters the Early Warning for Maintenance counters which indicate when the printhead was last cleaned and the printhead life If the Early Warning for Maintenance feature is disabled the counters related to it d
22. from spindle after printing their backing P1056468 001 11 6 12 Printer Setup and Operation 53 Select a Print Mode Table 6 Print Modes and Printer Options Print Mode When to Use Printer Options Required Printer Actions Cutter Use when the printer has a cutter option if you want the labels to be cut apart The printer prints a label and then cuts it free 11 6 12 P1056468 001 id Printer Setup and Operation Load the Ribbon Load the Ribbon Use the instructions in this section to load ribbon if used in your printer Ribbon is used only with thermal transfer labels For direct thermal labels do not load ribbon in the printer To determine if ribbon must be used with a particular media see When to Use Ribbon on page 49 Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing Important Use ribbon that is wider than the media to protect the printhead from wear Ribbon must be coated on the outside See Coated Side of Ribbon on page 49 for more information To load ribbon comple
23. in Figure 10 and Figure 11 Figure 10 Upper Media Sensor 1 1 Upper media sensor adjustment screw Figure 11 Lower Media Sensor 11 6 12 P1056468 001 130 Routine Maintenance Cleaning Schedule and Procedures Clean the Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside Figure 12 shows the location of the snap plate Figure 12 Snap Plate Location Important Be careful not to bend or twist the metal snap plate as you remove it from or m insert it into the printer To clean the snap plate complete these steps 1 A Caution Turn off O the printer and disconnect it from the power source before performing the following procedure Turn off O the printer and disconnect the AC power cord and all data cables Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead Open the printhead and remove the media and ribbon if used P1056468 001 11 6 12 Routine Maintenance 131 Cleaning Schedule and Procedures 3 Insert a small blade screwdriver or similar tool into the loop on the left side of the snap plate Gently lift the left side of the snap plate slightly and if necessary support it with your left hand Important Take care not to bend twist or otherwise deform the loops If the snap plate is damaged in any way you may need a new
24. ma NETWORK 000 Lt E gt 0 0 ee el ee mo TUN 7 COMMUN I CAT IONS NORMAL MODE P1056468 001 Set the Parity Value Select the parity value that matches the one being used by the host computer See Parity on page 104 for more information Set the Host Handshake Protocol Value Select the handshake protocol that matches the one being used by the host computer See Host Handshake on page 105 for more information Set the Zebra Protocol Value Protocol is a type of error checking system Depending on the selection an indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer See Protocol on page 105 for more information Set the Network ID This parameter assigns a unique number to the printer when the printer is operating in an RS422 485 multi drop network environment an external RS422 485 adapter is required This gives the host computer the means to address a specific printer This does not affect TCP IP or IPX networks Set a unique network ID number for this printer See Network ID on page 105 for more information Enable Communication Diagnostics Mode Use this diagnostics tool to cause the printer to output the hexadecimal values for all data received by the printer See Communication Diagnostics Mode on page 94 for more information 11 6 12 Introduction 29 Con
25. on page 51 If using Then Tear Off mode Continue with Final Steps for Tear Off Mode on page 65 Peel Off mode Continue with Final Steps for Peel Off Mode on page 67 11 6 12 P1056468 001 64 Printer Setup and Operation Load the Media If using Then Rewind mode Continue with Final Steps for Rewind Mode on page 72 Cutter mode Continue with Final Steps for Cutter Mode on page 77 P1056468 001 11 6 12 11 6 12 Printer Setup and Operation 65 Load the Media Final Steps for Tear Off Mode 8 Align the media with the inner media guide 1 Slide in the outer media guide 2 until it just touches the edge of the media 9 Tighten the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 3 P1056468 001 66 Printer Setup and Operation Load the Media 10 Push down the printhead assembly 1 and then rotate the printhead open lever 2 until it locks into place 2 11 Close the media door 12 Set the printer to Tear Off mode for more information see Print Mode on page 84 13 If desired perform the CANCEL Self Test on page 149 to verify that your printer is able to print P1056468 001 11 6 12 Printer Setup and Operation 67 Load the Media Final Steps for Peel Off Mode 8 Remove the rewind plate if installed from the front of the printer Store it on the two mounting screws on th
26. or thermal transfer print method and if using non continuous media the length of individual labels or tags configuration The printer configuration is a group of operating parameters specific to the printer application Some parameters are user selectable while others are dependent on the installed options and mode of operation Parameters may be switch selectable control panel programmable or downloaded as ZPL II commands A configuration label listing all the current printer parameters may be printed for reference continuous media Label or tag stock media that has no notch gap or web media liner only to separate the labels or tags The media is one long piece of material core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbon diagnostics Information about which printer functions are not working that is used for troubleshooting printer problems P1056468 001 168 Glossary P1056468 001 die cut media A type of label stock that has individual labels stuck to a media liner The labels may be either lined up against each other or separated by a small distance Typically the material surrounding the labels has been removed See non continuous media direct thermal A printing method in which the printhead presses directly against the media Heating the printhead elements causes a discoloration of the heat sensitive coating on the media By selectively heating the printhead elements a
27. plate for proper ribbon sensing 4 Insert the small blade screwdriver or similar tool into the loop on the right side of the snap plate Gently lift the right side of the snap plate 11 6 12 P1056468 001 132 Routine Maintenance Cleaning Schedule and Procedures 5 Remove the snap plate from the printer lt 6 Using the swab from the Preventive Maintenance Kit part number 47362 clean the back of the snap plate In place of the Preventive Maintenance Kit you may use a clean swab or soft cloth dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Allow the solvent to evaporate a 4 y 7 To reinstall the snap plate insert the two tabs on the bottom of the snap plate into the two slots of the media path P1056468 001 11 6 12 Routine Maintenance 133 Cleaning Schedule and Procedures 8 Press down on the loops to lock the snap plate into place 9 Reinstall the media and ribbon if used 10 Reconnect the data cables and AC power cord and turn on I the printer 11 6 12 P1056468 001 134 Routine Maintenance Cleaning Schedule and Procedures Clean the Cutter Tf the cutter is not cutting the labels cleanly or 1f it jams with labels clean the cutter A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers To clean the cutter complete these steps 1 A Caution Turn off O the printer and disconnect it fro
28. recommended for high speed operation You are using an incorrect combination of media and ribbon for your application 1 Switch to a different type of media or ribbon to try to find a compatible combination 2 If necessary consult your authorized Zebra reseller or distributor for information and advice You are using ribbon with direct thermal media Direct thermal media does not require ribbon To determine if you are using direct thermal media perform the label scratch test in When to Use Ribbon on page 49 Incorrect or uneven printhead pressure 1 Position the printhead toggles correctly See Toggle Position Adjustment on page 119 2 Set the printhead pressure to the minimum needed for good print quality See Printhead Pressure Adjustment on page 121 Smudge marks on labels The media or ribbon is not designed for high speed operation Replace supplies with those recommended for high speed operation Misregistration skips labels The printer is not calibrated Calibrate the printer See Calibrate the Ribbon and Media Sensors Manually on page 106 Improper label format Check your label format and correct it as necessary Misregistration and misprint of one to The platen roller pinch roller or peel roller is dirty Clean the printhead and rollers See Clean the Printhead and Platen Roller on page 126 three labels Media does not meet Use media that meets speci
29. used none Control panel menu item LIST FONTS on page 25 LIST BAR CODES on page 25 LIST IMAGES on page 25 LIST FORMATS on page 25 LIST SETUP on page 25 LIST NETWORK on page 26 LIST ALL on page 26 Printer web page View and Modify Printer Settings gt Print Listings on Label Print a Sensor Profile Shows the sensor settings compared to actual sensor readings To interpret the results of the sensor profile see Sensor Profile on page 156 Related ZPL command s JG SGD command used none Control panel menu item SENSOR PROFILE on page 26 Printer web page View and Modify Printer Settings gt Print Listings on Label Initialize Flash Memory 11 6 12 This option erases all previously stored information from Flash memory Caution This option completely erases the Flash memory Related ZPL command s JB SGD command used none Control panel menu item INIT FLASH MEM on page 26 Printer web page View and Modify Printer Settings gt Advanced Setup gt Format Memory P1056468 001 92 Printer Configuration and Adjustment Changing Printer Settings Table 8 Maintenance and Diagnostic Tools Continued Power Up Action Set the Power Up Action Set the action for the printer to take during the power up sequence CALIBRATE adjusts sensor levels and thresholds determines the label length and feeds the media to the next web FEED feeds the labels to the first registration point LENGTH determines t
30. 0 LI ms EIU jo Hk j Bep 4 PICU 7 DI NVI INN ES JEZYK JAZYK LIMBA rPOLSK rCEST INA FROMANA 11 6 12 11 6 12 2 Printer Setup and Operation This section assists the technician with initial setup and operation of the printer Contents Handling the Printer 2 0 2 eee Unpack and Inspect the Printer 0200 00 ee eee eee TO Store the Printer ica eae ei eect cc Cen ete teens To Ship the Printer 0 2000 c cece eee eee Select a Location for the Printer llle Select a Data Communication Interface oooooooooooooo Data Gables oss Becta aed end an Suchet idee ed Deu Seed adele ee Connect the Printer to a Power Source 000 eee eee eee Power Cord Specifications 000 cece eee eee Install the Control Panel Keypad Cover 0 0 e eee eee eee Select a Print Mode Eoad the RDA dd Load the Media o o o ooooooooo llle P1056468 001 38 Printer Setup and Operation Handling the Printer Handling the Printer This section describes how to handle your printer Unpack and Inspect the Printer Important Zebra Technologies is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty When you receive the printer do the following 1 Immediately unpack the printer 2 Check all exterior surfaces for damage 3 Raise the media door and ins
31. 12 dots mm Ribbon width Minimum 0 79 in 20 mm 0 79 in 20 mm Ribbon width Maximum 4 33 in 110 mm 4 33 in 110 mm Maximum ribbon length 1476 ft 450 m 1476 ft 450 m Ribbon core inside diameter 1 0 in 25 4 mm 1 0 in 25 4 mm Maximum ribbon roll outside diameter 11 6 12 3 2 in 81 3 mm 3 2 in 81 3 mm P1056468 001 166 Specifications Ribbon Specifications P1056468 001 IS 11 6 12 Glossary alphanumeric Indicating letters numerals and characters such as punctuation marks backfeed When the printer pulls the media and ribbon if used backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead Backfeed occurs when operating the printer in Tear Off and Applicator modes bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths Many different code schemes exist such as the universal product code UPC or Code 39 black mark A registration mark found on the underside of the print media that acts as a start of label indication for the printer See non continuous media calibration of a printer A process in which the printer determines some basic information needed to print accurately with a particular media and ribbon combination To do this the printer feeds some media and ribbon if used through the printer and senses whether to use the direct thermal
32. 47 web 47 media compartment cleaning 126 media liner removal 113 media path cleaning 125 media power up how to change 92 user menu item 29 media scratch test 49 media sensor adjustments 115 sensor type user menu item 22 ways to select 102 media sensor calibration procedure 106 user menu item 27 ways to initiate 94 media type how to select 85 user menu item 22 melted ribbon 146 misregistration of labels 137 missing print on labels 137 11 6 12 N navigation 17 network configuration label user menu item 26 ways to print 91 network ID how to change 105 user menu item 28 network settings load defaults ways to initiate 93 19 reset network user menu item 35 ways to reset 99 NO MOTION how to set as head close action 92 how to set as power up action 92 non continuous media described 47 problem with labels 147 selecting media type 85 O odometers non resettable counter description 90 user menu item 24 print readings how to print 90 user menu item 24 print user controlled counters 90 user controlled counters counter 1 menu item 24 how to change 90 operating conditions 39 optional features 160 ordering replacement parts 124 ordering ribbon and media 11 P parallel communications user menu item 27 ways to set 103 parallel port characteristics of parallel connection 41 parity user menu item 28 ways to set 104 11 6 12 Index 175 password default 20
33. 56468 001 ER Introduction Control Panel Display ZHAWIZ4 LIST NETWORK PRINT PARWA LIST ALL PRINT PARWA INIT FLASH MEM YES PARWA SENSOR PROF ILE PRINT P1056468 001 Print Network Configuration Label This option prints a configuration label see Figure 14 on page 149 which lists the settings for any print server that is installed See Print Information on page 91 for more information Print All Labels This option prints labels that list the available fonts bar codes images formats and the current printer and network configurations See Print Information on page 91 for more information Initialize Flash Memory This option erases all previously stored information from Flash memory 1 If prompted for a password enter the printer password For instructions see Changing Password Protected Parameters on page 20 The display shows INITIALIZE FLASH 2 Press PLUS to select YES The display shows ARE YOU SURE 3 Do you want to continue Press MINUS to select NO to cancel the request and return to the INITIALIZE FLASH prompt Press PLUS to select YES and begin initialization When initialization is complete the control panel displays INITIALIZING COMPLETED Note Initializing memory can take several minutes See Initialize Flash Memory on page 91 for more information Print a Sensor Profile Use this menu item to print a sensor profile
34. 59 This section provides the features of and specifications for this printer Glossary on page 167 The glossary provides a list of common terms 11 6 12 Contacts About This Document 11 Contacts Technical Support via the Internet is available 24 hours per day 365 days per year Web Site www zebra com E mail Back Technical Library E mail address emb zebra com Subject line Emaillist Self Service Knowledge Base www zebra com knowledgebase Online Case Registration www zebra com techrequest Which Department Do You Need Regional Headquarters The Americas Zebra Technologies Corporation 475 Half Day Road Suite 500 Lincolnshire IL 60069 USA T 1 847 634 6700 Toll free 1 866 230 9494 F 1 847 913 8766 Europe Middle East and Africa Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire SL8 SXF United Kingdom T 44 0 1628 556000 F 44 0 1628 556001 Asia Pacific and India Zebra Technologies Asia Pacific Pte Ltd 120 Robinson Road 3606 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 Technical Support For questions on the operation of Zebra equipment and software please call your distributor For additional assistance contact us Please have your model and serial numbers available T 41 877 ASK ZEBRA 275 9327 F 1 847 913 2578 Hardware ts1 9 zebra com Software ts3 zebra com
35. 8 identifies problems that may occur with ribbon the possible causes and the recommended solutions Problem Broken or melted Table 18 Ribbon Problems Possible Cause Darkness setting too high Recommended Solution 1 Reduce the darkness setting See Print ribbon Darkness on page 83 for how to change the darkness setting 2 Clean the printhead thoroughly See Clean the Printhead and Platen Roller on page 126 The ribbon is coated on the Replace the ribbon with one coated on the wrong side and cannot be used correct side For more information see Coated in this printer Side of Ribbon on page 49 Wrinkled ribbon Ribbon was loaded incorrectly Load the ribbon correctly See Load the Ribbon on page 54 Incorrect burn temperature For optimal print quality set the darkness to the lowest possible setting for your application You may want to perform the FEED Self Test on page 151 to determine the ideal darkness setting See Print Darkness on page 83 for how to change the darkness setting Incorrect or uneven printhead pressure Set the printhead pressure to the minimum needed for good print quality See Printhead Pressure Adjustment on page 121 Media not feeding properly walking from side to side Make sure that media is snug by adjusting the media guide or call a service technician The printhead or platen roller may be installed incorrectly Call a service technician
36. Configuration and Adjustment Calibrate the Ribbon and Media Sensors Manually 8 Press PAUSE to begin the media calibration process The control panel displays CALIBRATING PLEASE WAIT When the process is complete the control panel displays RELOAD ALL 9 Rotate the printhead open lever 1 to the open position 10 Reload the media and ribbon if used With preprinted or black mark media make sure that an area without preprinting or without a black mark is over the media sensor 11 Push down the printhead assembly 1 and then rotate the printhead open lever 2 until it locks into place 2 P1056468 001 11 6 12 Printer Configuration and Adjustment 111 Calibrate the Ribbon and Media Sensors Manually 12 Close the media door The printer completes calibration and feeds labels until they come to rest in the appropriate spot for printing 13 Press PAUSE to enable printing 11 6 12 P1056468 001 112 Printer Configuration and Adjustment Remove Used Ribbon Remove Used Ribbon Remove used ribbon from the ribbon take up spindle each time you change the roll of ribbon To remove used ribbon complete these steps 1 Has the ribbon run out If the ribbon Then Ran out Continue with the next step Did not run out Cut or break the ribbon before the ribbon take up spindle 2 While holding the ribbon take up spindle turn the ribbon release knob clockwise until it stops The ribbon rel
37. D darkness how to make adjustments 83 print quality too light or too dark 137 user menu item 21 data bits user menu item 27 ways to set 104 data cables 42 data source connections 40 site selection considerations 39 date setting 32 declaration of conformity 3 default gateway user menu item 34 ways to view or set 98 default password 20 default reset 93 defragmenting message 142 delimiter character user menu item 29 ways to set 101 diagnostic mode how to initiate 94 user menu item 28 diagnostics 148 Direct Thermal mode how to specify 85 media scratch test 49 disable password protection 20 display location 15 missing characters 147 display language how to change from unfamiliar language 147 user menu item 36 ways to change 100 disposal of printer parts 124 11 6 12 E early warning maintenance how to enable or disable 89 printhead life menu item 23 reset new printhead counter 24 23 set printhead cleaning interval 23 user menu item 23 media and ribbon how to enable or disable 89 user menu item 23 electrical specifications 162 environmental specifications 162 error messages 139 ESSID user menu item 34 ways to view 99 Ethernet characteristics of a wired connection 41 characteristics of wireless connection 42 exterior cleaning 125 F factory defaults reload parameters 19 restore network settings 19 fanfold media described 48 loading 61 FCC compliance 4 feature
38. GHT liil Nse M SLIGHTLY DARK ACODE 339x XCODE 39 s3009 HV8 TIVINHON Table 20 Judging Bar Code Quality Print Quality Description Too dark Labels that are too dark are fairly obvious They may be readable but not in spec The normal bar code bars increase in size e The openings in small alphanumeric characters may fill in with ink e Rotated bar code bars and spaces run together Slightly dark Slightly dark labels are not as obvious The normal bar code will be in spec Small character alpha numerics will be bold and could be slightly filled in The rotated bar code spaces are small when compared to the in spec code possibly making the code unreadable P1056468 001 11 6 12 11 6 12 Troubleshooting 153 Printer Diagnostics Table 20 Judging Bar Code Quality Continued Print Quality In spec Description The in spec bar code can only be confirmed by a verifier but it should exhibit some visible characteristics The normal bar code will have complete even bars and clear distinct spaces e The rotated bar code will have complete even bars and clear distinct spaces Although it may not look as good as a slightly dark bar code the bar code will be in spec e In both normal and rotated styles small alphanumeric characters look complete Slightly light Slightly light labels are in some case
39. Khe X CR d 167 ji TaDP m 171 11 6 12 P1056468 001 7 8 Contents P1056468 001 11 6 12 11 6112 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document 10 How This Document Is Organized 0 2 2 cee 10 Contacts ia 11 Document Conventions P1056468 001 10 About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to perform routine maintenance upgrade or troubleshoot problems with the printer How This Document Is Organized P1056468 001 The User Guide is set up as follows Section Introduction on page 13 Description This section provides a high level overview of the printer and its components Printer Setup and Operation on page 37 This section assists the technician with initial setup and operation of the printer Printer Configuration and Adjustment on page 81 This section assists you with configuration of and adjustments to the printer Routine Maintenance on page 123 This section provides routine cleaning and maintenance procedures Troubleshooting on page 135 This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Specifications on page 1
40. Media Sensors 5 Tighten the adjustment screw to secure the upper media sensor in its new position 6 Adjust the lower media sensor to match the new position of the upper media sensor See Lower Media Sensor on page 118 11 6 12 105SLPlus User Guide P1056468 001 118 Printer Configuration and Adjustment Adjust Transmissive Media Sensors Lower Media Sensor After you adjust the upper media sensor adjust the lower media sensor to match its new position To adjust the lower media sensor complete these steps 1 Locate the lower media sensor assembly under the rear roller The sensor is a spring clip holding a circuit board 2 Slide the lower sensor until it is under the upper media sensor Use the light that shines from the lower sensor to help align it with the upper sensor Gently pull the wires as needed wires should have a little slack P1056468 001 105SLPlus User Guide 11 6 12 Printer Configuration and Adjustment 119 Adjust Printhead Pressure and Toggle Position Adjust Printhead Pressure and Toggle Position Print quality depends on the labels and ribbon used as well as the toggle pressure and position Make sure that your labels and ribbon are acceptable for your application If they are check the toggle position and then the printhead pressure Toggle Position Adjustment You may need to adjust the toggles if printing is too light on one side or if thick labels are used If the toggle pressure is too light
41. P1056468 001 136 Troubleshooting Printing Issues Printing Issues Table 14 identifies possible issues with printing or print quality the possible causes and the recommended solutions Issue General print quality issues Table 14 Printing Issues Possible Cause The printer is set at an incorrect print speed Recommended Solution For optimal print quality set the print speed to the lowest possible setting for your application via control panel the driver or the software You may want to perform the FEED Self Test on page 151 to determine the optimal settings for your printer See Print Speed on page 83 for how to change the print speed You are using an incorrect combination of labels and ribbon for your application 1 Switch to a different type of media or ribbon to try to find a compatible combination 2 If necessary consult your authorized Zebra reseller or distributor for information and advice The printer is set at an incorrect darkness level For optimal print quality set the darkness to the lowest possible setting for your application You may want to perform the FEED Self Test on page 151 to determine the ideal darkness setting See Print Darkness on page 83 for how to change the darkness setting The printhead is dirty Clean the printhead See Clean the Printhead and Platen Roller on page 126 Incorrect or uneven printhead pressure 1 Position the printhea
42. S for various non continuous media the printer feeds media to calculate the label length See Types of Media on page 47 for more information Accepted values CONTINUOUS NON CONTINUOUS Related ZPL command s MN SGD command used none Control panel menu item MEDIA TYPE on page 22 Printer web page View and Modify Printer Settings gt Media Setup gt Media Type Print Method Specify if ribbon is being used Thermal Transfer media requires ribbon for printing while Direct Thermal media does not To determine if you need to use ribbon see When to Use Ribbon on page 49 Accepted values THERMAL TRANS DIRECT THERMAL Related ZPL command s MT SGD command used none Control panel menu item PRINT METHOD on page 22 Printer web page View and Modify Printer Settings gt Media Setup gt Print Method Print Width Specify the width of the labels being used 11 6 12 Note Setting the width too narrow can result in portions of a label format not being printed on the media Setting the width too wide wastes formatting memory and can cause the printer to print off of the label and onto the platen roller This setting can affect the horizontal position of the label format if the image was inverted using the POI ZPL II command Accepted values minimum 2 dots maximum e 203 dpi 832 dots e 300 dpi 1248 dots Related ZPL command s PW SGD command used none Control panel menu item PRINT WIDTH on page 22 Printer w
43. SGD command used none Control panel menu item HOST HANDSHAKE on page 28 Printer web page View and Modify Printer Settings gt Serial Communications Setup gt Host Handshake Protocol Protocol is a type of error checking system Depending on the selection an indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer Accepted values NONE e ZEBRA e ACK NAK ey Note ZEBRA is the same as ACK NAK except that ZEBRA response messages are sequenced If ZEBRA is selected the printer must use DSR DTR for host handshake protocol Related ZPL command s SC SGD command used none Control panel menu item PROTOCOL on page 28 Printer web page View and Modify Printer Settings gt Serial Communications Setup gt Protocol Network ID This parameter assigns a unique number to the printer when the printer is operating in 11 6 12 an RS422 485 multi drop network environment an external RS422 485 adapter is required This gives the host computer the means to address a specific printer This does not affect TCP IP or IPX networks Set a unique network ID number for this printer Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page 000 to 999 NI none NETWORK ID on page 28 View and Modify Printer Settings gt Serial Communications Setup gt Network ID P1056468 001 106 Prin
44. STORING FONT 11 6 12 Troubleshooting 143 Error Messages Table 15 Error Messages Continued Possible Cause There is not enough memory to perform the function specified on the second line of the error message Recommended Solution Free up some of the print engine s memory by adjusting the label format or print engine parameters One way to free up memory is to adjust the print width to the actual width of the label instead of leaving the print width set to the default See Print Width on page 85 Ensure that the device such as a FLASH memory card is installed and not write protected or full Ensure that the data is not directed to a device that is not installed or is unavailable Call a service technician P1051584 002 144 Troubleshooting Calibration Problems Calibration Problems Table 16 identifies problems with calibration the possible causes and the recommended solutions Problem Loss of printing registration on labels Excessive vertical drift in top of form Table 16 Calibration Problems Possible Cause The platen roller is dirty Recommended Solution Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 126 Media guides are positioned Ensure that the media guides are properly registration improperly positioned The media type is set Set the printer for the correct media type in
45. Set the IP Resolution Method 21 AT Y I VA This parameter tells if the user permanent or the server dynamic selects the IP address If a dynamic option is chosen this IP PROTOCOL parameter tells the method s by which the wired or wireless print server receives the IP address from the server ALL See IP Protocol on page 97 for more information This menu item appears only if a wired or wireless print server is installed in your printer Set the Printer s IP Address 21 AT V I VA View and if necessary change the printer s IP address IP ADDRESS Changes are saved only if IP PROTOCOL is set to PERMANENT To allow any saved changes to take effect use RESET NETWORK 172 030 016 040 on page 35 to reset the print server See IP Address on page 97 for more information This menu item appears only if a wired or wireless print server is installed in your printer 11 6112 P1056468 001 d Introduction Control Panel Display ZHAWIZ4 SUBNET MASK 255 255 255 000 TAEWA DEFAULT GATEWAY 172 030 016 001 PARWA MAC ADDRESS 0002783b8396 ZAWI 74 ESSID 125 P1056468 001 Set the Subnet Mask View and if necessary change the subnet mask Changes are saved only if IP PROTOCOL is set to PERMANENT To allow any saved changes to take effect use RESET NETWORK on page 35 to reset the print server See Subnet Mask on page 98 for more information This menu item ap
46. Zebra 105SLP us User Guide ZEBRA TECHNOLOGIES P1056468 001 Rev A O 2012 ZIH Corp The copyrights in this manual and the software and or firmware in the printer described therein are owned by ZIH Corp and Zebra s licensors Unauthorized reproduction of this manual or the software and or firmware in the printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPLO ZPL I and ZebraLink programs Element Energy Equalizer Circuit E39 and Monotype Imaging fonts Software O ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL II Element Energy Equalizer Circuit and E Circuit are registered trademarks of ZIH Corp All rights reserved worldwide All other brand names product names or trademarks belong to their respective holders For additional trademark information please see Trademarks on the product CD Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the express written permission of Zebra Technologies
47. alled To perform an adhesive test complete these steps 1 Peel a label from its liner 2 Press a corner of the sticky side of the label to the outer surface of the roll of ribbon 3 Peel the label off of the ribbon 4 Observe the results Did flakes or particles of ink from the ribbon adhere to the label If ink from the ribbon Adhered to the label Then The ribbon is coated on the outside and can be used in this printer NS Did not adhere to the label Ribbon Scratch Test P1056468 001 The ribbon is coated on the inside and cannot Y be used in this printer o 7 To verify this repeat the test on the other surface of the roll of ribbon Perform the ribbon scratch test when labels are unavailable To perform a ribbon scratch test complete these steps 1 2 Unroll a short length of ribbon Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in contact with the paper Lift the ribbon from the paper If the ribbon Left a mark on the paper Scratch the inner surface of the unrolled ribbon with your fingernail Observe the results Did the ribbon leave a mark on the paper Then The ribbon is coated on the outside and can be used in this printer NS Did not leave a mark on the paper The ribbon is coated on the inside and cannot be used in this printer om A ue To verify this repeat the test on the other
48. ameters on the Control Panel Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Print Settings on page 83 DARKNESS 4 0 au PLEWA PRINT SPEED 2 IPS ZAWI 74 TEAR OFF 000 IEEERENE PRINT MODE TEAR OFF 11 6 12 Adjust the Print Darkness Set the darkness to the lowest setting that provides good print quality If you set the darkness too high the label image may print unclearly bar codes may not scan correctly the ribbon may burn through or the printhead may wear prematurely See Print Darkness on page 83 for more information Select the Print Speed Select the speed for printing a label given in inches per second Slower print speeds typically yield better print quality See Print Speed on page 83 for more information Adjust the Tear Off Position If necessary adjust the position of the media over the tear off bar after printing See Tear Off Position on page 84 for more information Select the Print Mode Select a print mode that is compatible with your printer options See Print Mode on page 84 for more information P1056468 001 22 Introduction Control Panel Display TUN 7 MEDIA TYPE NON CONT I NUOUS Set the Media Type Select the type of media that you are using See Media Type on page 85 for more information are using SENSOR TYPE WEB See Sensor Type on
49. at 2 in 51 mm per second by again running the PAUSE Self Test Press and hold PAUSE while turning on I the printer Repeat this step until both sides of the label print at the same level of gray Increase the darkness setting to the optimum level for the media being used 105SLPlus User Guide 11 6 12 Printer Configuration and Adjustment 121 Adjust Printhead Pressure and Toggle Position Printhead Pressure Adjustment Tf positioning the toggles properly does not solve a print quality problem try adjusting the printhead pressure Maximize printhead life by using the lowest pressure that produces the desired print quality Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads To adjust printhead pressure complete these steps Before adjusting the printhead pressure check that the toggles are positioned correctly See Toggle Position Adjustment on page 119 Printhead life and drive system life belts and bearings can be maximized by using the lowest pressure that produces the desired print quality without allowing the ribbon or media to slip You may need to adjust the printhead pressure in the following instances if there is noticeable bleed or swelling in the printed image too much pressure if there are voids too little pressure if the darkness setting burn duration is set properly but printing is too light too littl
50. at contains an indication of where one label printed format ends and the next one begins Examples are die cut labels notched tag stock and stock with black mark registration marks non volatile memory Electronic memory that retains data even when the power to the printer is turned off notched media A type of tag stock containing a cutout area that can be sensed as a start of label indicator by the printer This is typically a heavier cardboard like material that is either cut or torn away from the next tag See non continuous media peel off A mode of operation in which the printer peels a printed label away from the backing and allows the user to remove it before another label is printed Printing pauses until the label is removed print speed The speed at which printing occurs For thermal transfer printers this speed is expressed in terms of ips inches per second printhead wear The degradation of the surface of the printhead and or the print elements over time Heat and abrasion can cause printhead wear Therefore to maximize the life of the printhead use the lowest print darkness setting sometimes called burn temperature or head temperature and the lowest printhead pressure necessary to produce good print quality In the thermal transfer printing method use ribbon that is as wide or wider than the media to protect the printhead from the rough media surface THIS COMMAND IS NOT FOUND IN ZPL GUIDE registration Alignment of p
51. cal regulations and recycle the other printer components according to your local standards For more information see http www zebra com environment Lubrication Other than lubricating the cutter blade after approximately 60 000 cuts no lubrication is needed for this printer A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers Caution Some commercially available lubricants will damage the finish and the mechanical parts if used inappropriately on this printer P1056468 001 11 6 12 Routine Maintenance 125 Cleaning Schedule and Procedures Cleaning Schedule and Procedures Cleaning your printer regularly maintains print quality and may extend the life of the printer The recommended cleaning schedule is shown in Table 13 See the following pages for specific procedures Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing Caution Use only the cleaning agents indicated Zebra is not responsible for damage caused by any other fluids being used on this printer Table 13 Recommended Printer Clea
52. correctly non continuous or continuous See Media Type on page 85 The media is loaded incorrectly Reload the media and ensure that the sensor in or the media sensor is use is properly positioned See Adjust positioned improperly Transmissive Media Sensors on page 115 Auto Calibrate failed Media or ribbon is loaded Ensure that media and ribbon are loaded P1056468 001 incorrectly correctly The sensors could not detect the media or ribbon Calibrate the printer See Calibrate the Ribbon and Media Sensors Manually on page 106 The sensors are dirty or positioned improperly Ensure that the sensors are clean and properly positioned The media type is set incorrectly 105SL PlusTM User Guide Set the printer for the correct media type non continuous or continuous See Media Type on page 85 11 6 12 Communications Problems Troubleshooting Communications Problems 145 Table 17 identifies problems with communications the possible causes and the recommended solutions Problem A label format was sent to the printer but was not recognized The DATA light does not flash A label format was sent to the printer Several labels print then the printer skips misplaces misses or distorts the image on the label Table 17 Communications Problems Possible Cause The communication parameters are incorrect The serial communication settings are incorrect Recommended Sol
53. cted while negative numbers move the left edge of the image toward the left edge of the label Accepted values 9999 to 9999 Related ZPL command s LS SGD command used none Control panel menu item LEFT POSITION on page 30 Printer web page View and Modify Printer Settings gt Advanced Setup gt Left Position Head Test The printer periodically performs a test of the printhead functionality This parameter Count establishes how many labels are printed between these internal tests 11 6 12 Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page 0000 disables the test to 9999 IT none HEAD TEST COUNT on page 30 View and Modify Printer Settings gt Advanced Setup gt Head Test Count P1056468 001 88 Printer Configuration and Adjustment Changing Printer Settings Reprint Mode P1056468 001 Table 7 Print Settings Continued When reprint mode is enabled you can reprint the last label printed by pressing and holding PAUSE CANCEL on the printer s control panel Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page ON e OFF JZ none REPRINT MODE on page 31 N A 11 6 12 Printer Configuration and Adjustment Changing Printer Settings 89 Maintenance and Diagnostic Tools Table 8 Maintenance and Diagnostic Tools Supplies Low When this feature is enabled the printer p
54. d media 47 setting on control panel 22 tag stock 47 web media 47 P1056468 001 U unpack the printer 38 USB port characteristics of USB connection 41 V ventilation requirements 39 vertical drift in top of form position 137 W web media described 47 wired print server characteristics 41 wireless print server characteristics 42 wrinkled ribbon causes 146 Z Zebra Basic Interpreter ZBI run a ZBI program ways to run 95 START PROGRAM user menu item 32 Zebra Programming Language ZPL features 161 Zebra protocol 105 ZPL mode user menu item 29 ways to select 101 11 6 12 Zebra Technologies Corporation Zebra Technologies Corporation 475 Half Day Road Suite 500 Lincolnshire IL 60069 USA T 1 847 634 6700 Toll free 1 866 230 9494 F 1 847 913 8766 Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire SL8 5XF UK T 44 0 1628 556000 F 44 0 1628 556001 Zebra Technologies Asia Pacific LLC 120 Robinson Road 06 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 http www zebra com 2012 ZIH Corp P1056468 001 Rev A
55. d of the hook into the small hole on the guide plate 2 b Rotate the spindle counterclockwise several turns to wind the media liner over the hook and remove any slack Ow C 17 Align the media with the inner media guide 1 Slide in the outer media guide 2 until it just touches the edge of the media P1056468 001 11 6 12 Printer Setup and Operation 75 Load the Media 18 Tighten the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 19 Push down the printhead assembly 1 and then rotate the printhead open lever 2 until it locks into place 2 The media winds on the rewind spindle or core 11 6 12 P1056468 001 76 Printer Setup and Operation Load the Media 20 Close the media door 21 Set the printer to Rewind mode for more information see Print Mode on page 84 22 If desired perform the CANCEL Self Test on page 149 to verify that your printer is able to print P1056468 001 11 6 12 Printer Setup and Operation 77 Load the Media Final Steps for Cutter Mode 8 Mt Gee Ei a A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers Thread the media forward until it passes under the printhead assembly 1 under the snap plate 2 and through the cutter assembly 3 9 Align the media with the inner media guide 1 Slide in the outer media guide 2 until it just touches the edg
56. d toggles correctly See Toggle Position Adjustment on page 119 2 Set the printhead pressure to the minimum needed for good print quality See Printhead Pressure Adjustment on page 121 Loss of printing registration on labels Excessive vertical drift in top of form registration P1056468 001 The platen roller pinch roller or peel roller is dirty Media guides are positioned improperly The media type is set incorrectly The media is loaded incorrectly Clean the printhead and rollers See Clean the Printhead and Platen Roller on page 126 Ensure that the media guides are properly positioned See Load the Ribbon on page 54 Set the printer for the correct media type gap notch continuous or mark See Media Type on page 85 Load media correctly See Load the Ribbon on page 54 11 6 12 Issue Long tracks of missing print on Troubleshooting Printing Issues 137 Table 14 Printing Issues Continued Possible Cause Print element damaged Recommended Solution Call a service technician several labels Wrinkled ribbon See wrinkled ribbon causes and solutions in Ribbon Problems on page 146 Fine angular gray Wrinkled ribbon See wrinkled ribbon causes and solutions in lines on blank labels Ribbon Problems on page 146 Printing too light or too dark over the entire label The media or ribbon is not designed for high speed operation Replace supplies with those
57. designed to keep someone from accidentally plugging a USB connector into this port P1056468 001 42 Printer Setup and Operation Select a Data Communication Interface Interface Wireless print server Data Cables Standard or Option Option Table 4 Data Communication Interfaces Continued Description Limitations and Requirements e Can print to the printer from any computer on your Wireless Local Area Network WLAN e Can communicate with the printer through the printer s web pages e The printer must be configured to use your WLAN e A parallel connection or a wired print server if installed takes up this port on the printer Configuration Refer to the ZebraNet Wired and Wireless Print Servers User Guide for configuration instructions A copy of this manual is available at http www zebra com manuals or on the user CD that came with your printer You must supply all data cables for your application Ethernet cables do not require shielding but all other data cables must be fully shielded and fitted with metal or metallized connector shells Unshielded data cables may increase radiated emissions above the regulated limits To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits P1056468 001 11 6 12 Printer Setup and Operation 43 Con
58. dirty environment This will help to protect the keypad from damage Figure 7 Control Panel Keypad Cover To install the control panel keypad cover complete these steps 1 Remove the paper backing from the control panel keypad cover to expose the adhesive 4 2 Carefully align the cover over the keypad Press to make the cover adhere to the printer P1056468 001 105SLPlus User Guide 11 6 12 Printer Setup and Operation 47 Types of Media Types of Media Important Zebra strongly recommends the use of Zebra brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to prevent premature printhead wear To purchase supplies go to http www zebra com howtobuy Your printer can use various types of media Standard media Most standard media uses an adhesive backing that sticks individual labels or a continuous length of labels to a liner Standard media can come on rolls or in a fanfold stack Table 5 Tag stock Tags are usually made from a heavy paper Tag stock does not have adhesive or a liner and it is typically perforated between tags Tag stock can come on rolls or in a fanfold stack Table 5 Table 5 Roll and Fanfold Media Media Type How It Looks Description Non Continuous Roll media is wound on a 3 in 76 mm core Individual Roll Media a labels o
59. djustment 107 Calibrate the Ribbon and Media Sensors Manually 2 Raise the media door 3 Caution The printhead may be hot and could cause severe burns Allow the AN printhead to cool Rotate the printhead open lever 1 to the open position 11 6 12 P1056468 001 108 Printer Configuration and Adjustment Calibrate the Ribbon and Media Sensors Manually 4 What type of media are you using For more information see Types of Media on page 47 If you are using Media where labels are separated by gaps P1056468 001 Then a Set the sensor type to WEB See Sensor Type on page 102 b Extend approximately 8in 203 mm of media out of the printer c Remove and discard the labels from this exposed media d Pull the backing into the printer 11 6 12 Printer Configuration and Adjustment 109 Calibrate the Ribbon and Media Sensors Manually If you are using Then Black mark media a Set the sensor type to MARK See Sensor Type on page 102 b Position a black mark over the red light from the black mark media sensor Media where labels are a Remove the media from between the media sensors separated by holes or notches 5 Press PLUS to continue The control panel displays REMOVE RIBBOH 6 Remove the ribbon if used 7 Push down the printhead assembly 1 and then rotate the printhead open lever 2 until it locks into place 2 11 6 12 P1056468 001 110 Printer
60. e pressure if the ribbon slips too little pressure Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads To adjust printhead pressure complete these steps 1 As needed throughout this procedure refer to the PAUSE Self Test on page 150 to print test labels 2 Refer to Print Darkness on page 83 to set the darkness value burn duration appropriately for your media and ribbon 3 Loosen the locking nut on the toggle assemblies G4 11 6 12 105SLPlus User Guide P1056468 001 122 Printer Configuration and Adjustment Adjust Printhead Pressure and Toggle Position 4 AN Caution The printhead may be hot and could cause severe burns Allow the printhead to cool Move the adjusting nut until the print quality is acceptable Use the lowest pressure that provides the desired print quality e To increase printhead pressure move the adjusting nut downward e To decrease printhead pressure move the adjusting nut upward 5 To lock the toggle pressure tighten the locking nut against the adjusting nut ED P1056468 001 105SLP us User Guide 11 6 12 4 Routine Maintenance This section provides routine cleaning and maintenance procedures Contents Replacing Printer Components oocccocco cece eee e eee 124 Ordering Replacement Parts 00 cece e eee eee eee eee 124 Recycling Printer Components
61. e and type of labels for best performance Refer to the tables that follow for specifications Important Media registration and minimum label length are affected by label type and width ribbon type print speed and printer mode of operation Performance improves as these factors are optimized Zebra recommends qualifying any application with thorough testing Media Specifications 203 dpi 300 dpi Minimum label length Tear Off 0 7 in 18 mm 0 7 in 18 mm Peel Off 0 5 in 13 mm 0 5 in 13 mm Cutter 1 5 in 38 mm 1 5 in 38 mm Rewind 0 25 in 6 mm 0 25 in 6 mm Total media width Minimum 0 79 in 20 mm 0 79 in 20 mm Mabel backing 1 any Maximum 4 5 in 114 mm 4 5 in 114 mm Total thickness includes backing if any 0 003 in 0 076 mm 0 003 in 0 076 mm 0 012 in 0 305 mm 0 012 in 0 305 mm Cutter maximum full width media thickness 0 009 in 0 23 mm 0 009 in 0 23 mm Roll media core inside diameter 3 in 76 mm 3 in 76 mm Maximum roll diameter on 3 in 76 mm core 8 0 in 203 mm 8 0 in 203 mm Interlabel gap Minimum 0 079 in 2 mm 0 079 in 2 mm Preferred 0 118 in 3 mm 0 118 in 3 mm Maximum No more than the calibrated No more than the calibrated length of the label length of the label Maximum internal fanfold media pack size 8 0x4 5x4 5 in 8 0x4 5x4 5 in label backing L x WxH 203x114x114 mm 203x114x114
62. e inside of the printer base 11 6 12 P1056468 001 68 Printer Setup and Operation Load the Media 9 Extend approximately 36 in 920 mm of media out of the printer Remove and discard the labels from this exposed media 11 If you are using a core slide it onto the rewind spindle until it is flush against the guide plate gt y 7 Note A core is not required P1056468 001 11 6 12 Printer Setup and Operation 69 Load the Media 12 Wind the media liner counterclockwise around the rewind spindle a Reinstall the hook Insert the short end of the hook into the hole in the center of the adjusting nut 1 Insert the long end of the hook into the small hole on the guide plate 2 b Rotate the spindle counterclockwise several turns to wind the media liner over the hook and remove any slack Ow C 13 Align the media with the inner media guide 1 Slide in the outer media guide 2 until it just touches the edge of the media 11 6 12 P1056468 001 70 Printer Setup and Operation Load the Media 14 Tighten the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 15 Push down the printhead assembly 1 and then rotate the printhead open lever 2 until it locks into place 2 The backing winds on the rewind spindle or core P1056468 001 11 6 12 11 6 12 Printer Setup and Operation 71 Load the Media 16 Close the media d
63. e media and ribbon are loaded incorrectly correctly See Load the Ribbon on page 54 Incompatible media You must use media that meets the printer specifications Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed see Media Specifications on page 164 The bar code printed The bar code is not within Perform the FEED Self Test on page 151 Adjust on a label does not scan Auto Calibrate failed P1056468 001 specifications because the print is too light or too dark There is not enough blank space around the bar code The media or ribbon is loaded incorrectly The sensors could not detect the media or ribbon The sensors are dirty or positioned improperly the darkness or print speed settings as necessary Leave at least 1 8 in 3 2 mm between the bar code and other printed areas on the label and between the bar code and the edge of the label Ensure that the media and ribbon are loaded correctly See Load the Ribbon on page 54 Calibrate the printer See Calibrate the Ribbon and Media Sensors Manually on page 106 Ensure that the sensors are clean and properly positioned The media type is set incorrectly Set the printer for the correct media type gap notch continuous or mark See Media Type on page 85 11 6 12 Error Messages Troubleshooting Error Messages 139 The control panel displays messages when there is an error See Table 15 for LCD errors
64. e of the media 11 6 12 P1056468 001 78 Printer Setup and Operation Load the Media 10 Tighten the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 11 Push down the printhead assembly 1 and then rotate the printhead open lever 2 until it locks into place 2 The media winds on the rewind spindle or core P1056468 001 11 6 12 Printer Setup and Operation 79 Load the Media 12 Close the media door 13 Set the printer to Cutter mode for more information see Print Mode on page 84 14 If desired perform the CANCEL Seif Test on page 149 to verify that your printer is able to print 11 6 12 P1056468 001 80 Printer Setup and Operation Load the Media P1056468 001 11 6 12 11 6 12 Printer Configuration and Adjustment This section assists you with configuration of and adjustments to the printer Contents Changing Printer Settings 0 0 0 cect eee 82 Print Settings citar ass 83 Maintenance and Diagnostic Tools 0020 cece eee eee 89 Network Settings 0 0 0 0 eee cece teen tenes 96 Language SettingS eee eee eee eee teens 100 Sensor Settings a na nanana aranana eee eee eens 102 Port Settings mico at rt a ee 103 Calibrate the Ribbon and Media Sensors Manually llle 106 Remove Used Ribbon 0 0 eect nee ene 112 Remove Media or Liner from the Rewind Spindle
65. ead is expected to print When the printhead reaches the set length WARNING REPLACE HEAD appears on the control panel display If the alert function is enabled the printer generates an alert Accepted values 0 M 0 FT to 450M 1476 FT in 50 M increments Related ZPL command s JH SGD command used none Control panel menu item HEAD LIFE on page 23 Printer web page View and Modify Printer Settings General Setup Head Life P1056468 001 90 Printer Configuration and Adjustment Changing Printer Settings Table 8 Maintenance and Diagnostic Tools Continued Non Resettable The non resettable counter gives the total length of media that the printer has printed Counter You can use firmware commands to change the unit of measure for this counter Related ZPL command s MA for changing unit of measure SGD command used none Control panel menu item NONRESET CNTR on page 24 Printer web page none User Controlled Two user controlled counters give the total length of media that the printer has printed Counters since the last time the counter was reset You can use firmware commands to change the unit of measure and reset the counters Related ZPL command s MA for changing unit of measure RO for resetting counters SGD command used Oodometer media_marker_countl odometer media marker count2 Control panel menu item RESET CNTRI on page 24 RESET CNTR2 on page 24 Printer web page none Print Cou
66. ease bars pivot down easing the spindle s grip on the used ribbon P1056468 001 11 6 12 Printer Configuration and Adjustment 113 Remove Media or Liner from the Rewind Spindle Remove Media or Liner from the Rewind Spindle Rewind mode uses the rewind spindle to wind media while Peel Off mode uses the rewind spindle to wind used liner Remove the media or the liner from the rewind spindle each time that you change media rewind spindle If power is turned off all label formats and images as well as any temporarily saved parameter settings stored in the printer s internal memory are lost When power is turned back on these items must be reloaded Important It is not necessary to turn off the power to remove media or liner from the To remove media or liner from the rewind spindle complete these steps 1 Has the media run out If Then No a Create slack in the media or liner by rotating the rewind spindle slightly clockwise A 5S TS A S as gt Yes Continue with the next step 11 6 12 P1056468 001 114 Printer Configuration and Adjustment Remove Media or Liner from the Rewind Spindle 2 Pull out the spindle hook P1056468 001 11 6 12 Printer Configuration and Adjustment 115 Adjust Transmissive Media Sensors Adjust Transmissive Media Sensors The transmissive media sensor assembly consists of two parts a light source and a light sensor The lower media sen
67. eb page View and Modify Printer Settings gt Media Setup gt Print Width P1056468 001 86 Printer Configuration and Adjustment Changing Printer Settings Maximum Label Length P1056468 001 Table 7 Print Settings Continued Set the maximum label length to a value that is at least 1 0 in 25 4 mm greater than the actual label length plus the interlabel gap If you set the value to one that is smaller than the label length the printer assumes that continuous media is loaded and the printer cannot calibrate For example if the label length is 6 0 inches 152 mm including the interlabel gap set the parameter for at least 7 0 inches 178 mm ha E AaBbCcDdEeFfGgHhliJjKkLI MmNnOoPpQqRrSsTtUuVv WwXxYyZ21234567890 S NB 7 s lt gt I AaBbCeDdEeFfGgHhliJjKkLI MmNnOoPpQgRrSsTiUuVv WwXxYyZz1234567890 24 SY amp 2 OL AaBbCcDdEeFfGgHhliJjKkLI MmNnOoPpQqRrSsTtUuVv WwXxYyZz1234567890 5 8 CY AaBbCcDdEeFfGgHhliJjKkLl MmNnOoPpQqRrSsTtUuVv WwXxYyZz1234567890 SAROHA OL AAA kee 1 Label length including interlabel gap Interlabel gap 3 Set the maximum label length to approximately this value Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page 0 to the maximum label length supported by the printer ML none MAXIMUM LENGTH on page 22 View and Modify
68. ed ips inches per second The speed at which the label or tag is printed Zebra printers can print from 1 ips to 12 ips label An adhesive backed piece of paper plastic or other material on which information is printed label backing liner The material on which labels are affixed during manufacture and which is discarded or recycled by the end users light emitting diode LED Indicators of specific printer status conditions Each LED is either off on or blinking depending on the feature being monitored liquid crystal display LCD The LCD is a back lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application lock up This is the term generally used to describe a fault condition that for no apparent reason causes the printer to stop working THIS COMMAND IS NOT FOUND IN ZPL GUIDE 11 6 12 11 6 12 Glossary 169 media Material onto which data is printed by the printer Types of media include tag stock die cut labels continuous labels with and without media liner non continuous media fanfold media and roll media media sensor This sensor is located behind the printhead to detect the presence of media and for non continuous media the position of the web hole or notch used to indicate the start of each label media supply hanger The stationary arm that supports the media roll non continuous media Media th
69. ent Mode Temperature Relative Humidity Operation Thermal Transfer 40 to 105 F 20 to 85 non condensing 5 to 40 C Direct Thermal 32 to 105 F 0 to 40 C Storage Thermal Transfer or 40 to 140 F 5 to 85 non condensing Direct Thermal 40 to 60 C P1056468 001 11 6 12 Print Specifications Refer to the tables that follow for printer specifications Specifications Print Specifications 163 Print Specifications 203 dpi 300 dpi Printhead resolution 203 dots inch 300 dots inch 8 dots mm 12 dots mm Dot size 0 0049x0 0049 in 0 0033x0 0039 in widthxlength 0 125x0 125 mm 0 084x0 099 mm First dot location measured from 0 10 0 035 in 0 023 0 035 in inside media edge 2 5 0 9 mm 0 6 0 9 mm Maximum print width 4 0 in 102 mm 4 0 in 102 mm Maximum print length non continuous 39 in 991 mm 39 in 991 mm Maximum print length continuous 150 in 3810 mm 100 in 3810 mm Selectable print speeds inches per second 2 4 3 4 5 6 7 8 9 10 11 12 2 4 3 4 5 6 7 8 9 Bar code modulus X dimension Ladder rotated orientation Picket fence nonrotated orientation Thin film printhead with Element Energy Equalizer E59 11 6 12 4 9 mil to 49 mil 4 9 mil to 49 mil Yes 3 9 mil to 39 mil 3 33 mil to 33 mil Yes P1056468 001 164 Specifications Media Specifications Media Specifications Use the correct siz
70. er On Self Test 11 6 12 Main logic board failure Call a service technician P1056468 001 148 Troubleshooting Printer Diagnostics Printer Diagnostics Self tests and other diagnostics provide specific information about the condition of the printer The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer Important Use full width media when performing self tests If your media is not wide enough the test labels may print on the platen roller To prevent this from happening check the print width and ensure that the width is correct for the media that you are using Each self test is enabled by pressing a specific control panel key or combination of keys while turning on I the printer power Keep the key s pressed until the first indicator light turns off The selected self test automatically starts at the end of the Power On Self Test Note When performing these self tests do not send data to the printer from the host lf your media is shorter than the label to be printed the test label continues on the next label When canceling a self test prior to its actual completion always reset the printer by turning it off O and then on I Power On Self Test A Power On Self Test POST is performed each time the printer is turned on I During this test the control panel lights LEDs turn on and off to ensure proper operat
71. er Settings gt Network Communications Setup gt TCP IP Settings gt IP Protocol IP Address View or Set the Printer s IP Address View and if necessary change the printer s IP address Changes to this setting are saved only if IP PROTOCOL is set to PERMANENT To allow any saved changes to take effect reset the print server see Reset Network on page 99 Accepted values 000 to 255 for each field Related ZPL commands ND SGD command used Wired internal wired ip addr external wired ip addr Wireless ip addr wlan ip addr Control panel menu item IP ADDRESS on page 33 Printer web page View and Modify Printer Settings gt Network Communications Setup gt TCP IP Settings gt IP Address 11 6 12 P1056468 001 98 Printer Configuration and Adjustment Changing Printer Settings Table 9 Network Settings Continued Subnet Mask View or Set the Subnet Mask View and if necessary change the subnet mask This menu item appears only if a wired or wireless print server is installed on your printer To save changes to this setting set IP PROTOCOL to PERMANENT and then reset the print server see Reset Network on page 99 Accepted values 000 to 235 for each field Related ZPL command s ND SGD command used Wired internal_wired ip netmask external wired ip netmask Wireless wlan ip netmask Control panel menu item SUBNET MASK on page 34 Printer web page View and Modify Printer Settings gt Network Communicat
72. ertain commands or by pressing the LEFT REPRINT MODE ARROW on the control panel DISABLED See Reprint Mode on page 88 for more information View Sensor Settings The following parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician QV 7 LUN 7 LUN 7 WEB S 030 MEDIA S 040 RIBBON S 050 TAKE LABEL 100 ni nm MEINEN LLL MARK MED S 010 TRANS GAIN 070 TRANS BASE 100 a MEN TRANS BRIGHT 196 RIBBON GAIN 080 Y Select Format Conversion Scaling Factor 21 AT Y I VA Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would FORMAT CONVERT like to scale NONE See Format Conversion on page 94 for more information 11 6 12 P1056468 001 de Introduction Control Panel Display TUN 7 IDLE DISPLAY FW VERSION RTC DATE mA RTC TIME 01 26 me START PROGRAM CANCEL mma PRIMARY NETWORK Wired P1056468 001 Select the Idle Display Select the information shown on the printer s display when the printer is idle See Idle Display on page 95 for more information Set the Real Time Clock RTC Date This parameter allows you to set the date to display in the Idle Display See RTC Date on page 95 for more information Set the Real Time Clock RTC Time This parameter all
73. fications See Media specifications Specifications on page 164 Vertical drift in The printer is out of calibration Calibrate the printer See Calibrate the Ribbon top of form position 11 6 12 and Media Sensors Manually on page 106 The platen roller pinch roller or peel roller is dirty Clean the printhead and rollers See Clean the Printhead and Platen Roller on page 126 P1056468 001 138 Troubleshooting Printing Issues Issue Vertical image or Table 14 Printing Issues Continued Possible Cause The printer is using Recommended Solution Set the printer for the correct media type label drift non continuous labels but is gap notch continuous or mark see Media configured in continuous mode Type on page 85 and calibrate the printer if necessary see Calibrate the Ribbon and Media Sensors Manually on page 106 The media sensor is calibrated Calibrate the printer See Calibrate the Ribbon improperly and Media Sensors Manually on page 106 The platen roller pinch roller Clean the printhead and rollers See Clean the or peel roller is dirty Printhead and Platen Roller on page 126 Incorrect or uneven printhead 1 Position the printhead toggles correctly See pressure Toggle Position Adjustment on page 119 2 Set the printhead pressure to the minimum needed for good print quality See Printhead Pressure Adjustment on page 121 The media or ribbon is loaded Ensure that th
74. he bitmap scaling factor The first number is the original dots per inch dpi Conversion value the second the dpi to which you would like to scale Accepted values NONE e 150 300 e 150 600 e 200 600 e 300 gt 600 Related ZPL command s none SGD command used none Control panel menu item FORMAT CONVERT on page 31 Printer web page none P1056468 001 11 6 12 Printer Configuration and Adjustment 95 Changing Printer Settings Table 8 Maintenance and Diagnostic Tools Continued Idle Display Select the information shown on the printer s display when the printer is idle Accepted values FIRMWARE FW VERSION MM DD YY 24 HR e M DD YY 12 HR DD MM YY 24 HR e DD MM YY 12 HR Related ZPL command s none SGD command used none Control panel menu item IDLE DISPLAY on page 32 Printer web page N A RTC Date This parameter allows you to set the date to display in the Idle Display Related ZPL command s ST SGD command used none Control panel menu item RTC DATE on page 32 Printer web page none RTC Time This parameter allows you to set the time to display in the Idle Display Related ZPL command s ST SGD command used none Control panel menu item RTC TIME on page 32 Printer web page none Password Level This parameter allows you to select whether certain factory selected menu items or all menu items are password protected Accepted values SELECTED ITEMS e ALL ITEMS Related ZPL c
75. he label length using current sensor values and feeds the media to the next web NO MOTION tells the printer not to move the media You must manually ensure that the web is positioned correctly or press feed to position the next web SHORT CAL sets the media and web thresholds without adjusting sensor gain determines the label length and feeds the media to the next web Accepted values CALIBRATE FEED LENGTH NOMOTION SHORT CAL Related ZPL command s MF SGD command used none Control panel menu item MEDIA POWER UP on page 29 Printer web page View and Modify Printer Settings gt Calibration Head Close Set the Head Close Action Action Set the action for the printer to take when you close the printhead P1056468 001 CALIBRATE adjusts sensor levels and thresholds determines the label length and feeds the media to the next web FEED feeds the labels to the first registration point LENGTH determines the label length using current sensor values and feeds the media to the next web NO MOTION tells the printer not to move the media You must manually ensure that the web is positioned correctly or press feed to position the next web SHORT CAL sets the media and web thresholds without adjusting sensor gain determines the label length and feeds the media to the next web Accepted values CALIBRATE FEED LENGTH NOMOTION SHORT CAL Related ZPL command s MF SGD command used none C
76. he value through the control panel the printer will skip any value that is already in use Accepted values 00 to FF Related ZPL command s CC or CC SGD command used none Control panel menu item FORMAT PREFIX on page 29 Printer web page View and Modify Printer Settings gt ZPL Control Delimiter Character Set the Delimiter Character Value The delimiter character is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions Set the delimiter character to match what is used in your label formats Accepted values 00 to FF Related ZPL command s CD or CD SGD command used none Control panel menu item DELIMITER CHAR on page 29 Printer web page View and Modify Printer Settings gt ZPL Control ZPL Mode 11 6112 Set the ZPL Mode Select the ZPL mode that matches what is used in your label formats This printer accepts label formats written in either ZPL or ZPL II eliminating the need to rewrite any ZPL formats that already exist The printer remains in the selected mode until it is changed in one of the ways listed here Accepted values ZPLI e ZPL Related ZPL command s SZ SGD command used none Control panel menu item ZPL MODE on page 29 Printer web page View and Modify Printer Settings gt ZPL Control P1056468 001 102 Printer Configuration and Adjustment Changing Printer Settings Sensor Settings Sensor Type P1056468 001 Table 11 Sensor Setting
77. hether you need to use ribbon and how wide the ribbon must be When ribbon is used it must be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear When to Use Ribbon Thermal Transfer media requires ribbon for printing while Direct Thermal media does not To determine if ribbon must be used with a particular media perform a media scratch test To perform a media scratch test complete these steps 1 Scratch the print surface of the media rapidly with your fingernail 2 Did a black mark appear on the media If a black mark Then the media is Does not appear on the media Thermal transfer A ribbon is required Appears on the media Direct thermal No ribbon is required Coated Side of Ribbon Ribbon can be wound with the coated side on the inside or outside Figure 8 This printer can only use ribbon that is coated on the outside If you are unsure which side of a particular roll of ribbon is coated perform an adhesive test or a ribbon scratch test to determine which side is coated Figure 8 Ribbon Coated on Outside or Inside Outside Inside qo 40 11 6 12 P1056468 001 49 50 Printer Setup and Operation Ribbon Overview Adhesive Test If you have labels available perform the adhesive test to determine which side of a ribbon is coated This method works well for ribbon that is already inst
78. ibrate the Ribbon and Media Sensors Manually ooo ococcococcoo oo 106 Remove Used RibbonN o o ooooooocoocr eee tees 112 Remove Media or Liner from the Rewind Spindle o oocooccooccoooo oo 113 Adjust Transmissive Media SensoOrS o oooccooccoo eee 115 Upper Media Sensor 0 00 ee tees 115 Lower Media Sensor 0 cece tee eee ete 118 Adjust Printhead Pressure and Toggle Position 0 cece eee eee 119 Toggle Position Adjustment ooccocccco ene 119 Printhead Pressure Adjustment aaau aaea 121 4 Routine Maintenance o coomeccscorinran eee ee ee eee 123 Replacing Printer COMpONenNtS o oococccocco tees 124 Ordering Replacement Parts 0 cee tte 124 Recycling Printer Components 0 0 00 cee tte eee 124 LUDMCAUON 22 uui ened beeen nedad d behead eee et pase needa beta ee RUE aes 124 Cleaning Schedule and Procedures liliis 125 Clean the Exterior scsi adc e em a RR a cee Red Es 125 Clean the Media Compartment liiis 126 Clean the Printhead and Platen Roller llle 126 Clean the Sensors ooo ooccocoocor nr 128 Clean the Snap Plate o o oooooococcoccr teens 130 Clean the Cutter o oooooccocooccconrr e ren 134 S TrOUDIGS DON uadaasueesd arre 135 Printing Issues ux dee ene e e Ie n m Red ae Re aia ba 136 Error Messages i odes eese aos elio A ee ek ee RE d ti 139 P1056468 001 11 6 12 C
79. inter s slowest speed While the printer is paused pressing CANCEL again alters the self test a third time Each time PAUSE is pressed 50 labels print at 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a fourth time Each time PAUSE is pressed 15 labels print at the printer s maximum speed 3 To exit this self test at any time press and hold CANCEL P1056468 001 11 6 12 Troubleshooting 151 Printer Diagnostics FEED Self Test Different types of media may require different darkness settings This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications During the FEED self test labels are printed at different darkness settings at two different print speeds The relative darkness and the print speed are printed on each label The bar codes on these labels may be ANSI graded to check print quality During this test one set of labels is printed at 2 ips and another set is printed at 6 ips The darkness value starts at three settings lower than the printer s current darkness value relative darkness of 3 and increase until the darkness is three settings higher than the current darkness value relative darkness of 3 To perform a FEED self test complete these steps 1 Print a configuration label to show the printer s current settings 2 Turn off O the printer 3 Press and hold FEED
80. ion At the end of this self test only the STATUS LED remains lit When the Power On Self Test is complete the media is advanced to the proper position To initiate the Power On Self Test complete these steps 1 Turn on D the printer The POWER LED illuminates The other control panel LEDs and the LCD monitor the progress and indicate the results of the individual tests All messages during the POST display in English however if the test fails the resulting messages cycle through the international languages as well P1056468 001 11 6 12 Troubleshooting 149 Printer Diagnostics CANCEL Self Test The CANCEL self test prints a printer configuration label and a network configuration label For other ways to print these labels see Print Information on page 91 To perform the CANCEL Self Test complete these steps 1 Turn off O the printer 2 Press and hold CANCEL while turning on I the printer Hold CANCEL until the first control panel light turns off The printer prints a printer configuration label Figure 13 and then a network configuration label Figure 14 Figure 14 Sample Network Configuration Label Configuration Label PRINTER CONFIGURATION Network Configuration Zebra Technologies Zebra Technologies Figure 13 Sample Printer 2TC PRINTER TYPE PRINTER NAHE 200dpi 2BR3051375 ZBR3089332 SERIAL COMM BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS
81. ion label sample label 149 ways to print 91 primary network user menu item 32 reset network settings user menu item 35 ways to reset 99 subnet mask user menu item 34 ways to view or set 98 print specifications 163 print speed how to select 83 user menu item 21 print width how to adjust 85 user menu item 22 printer configuration label user menu item 25 ways to print 91 printer diagnostics 148 printer locks up 147 P1056468 001 printer settings darkness 83 date 32 label left position 87 label top position 87 maximum label length 86 media type 85 print method 85 print mode 84 print speed 83 print width 85 reprint mode 88 settings not taking effect 147 tear off position 84 time 32 printhead cleaning 126 cleaning interval how to specify 89 user menu item 23 life expectancy how to specify 89 user menu item 23 pressure adjustment 119 when to clean 125 protocol how to change 105 user menu item 28 R Real Time Clock RTC date 95 date setting on control panel 32 time 95 time setting on control panel 32 recycling printer parts 124 reflective sensor selecting through user menu 22 ways to select 102 registration loss during printing 136 registration problems 144 relative humidity operating 39 storing the printer 38 reload last saved settings 93 remove media liner from rewind spindle 113 replacement parts 124 report shipping damage 38 reprint mode ho
82. ions Setup TCP IP Settings Subnet Mask Default Gateway View or Set the Default Gateway View and if necessary change the default gateway This menu item appears only if a wired or wireless print server is installed on your printer To save changes to this setting set IP PROTOCOL to PERMANENT and then reset the print server see Reset Network on page 99 Accepted values 000 to 255 for each field Related ZPL command s ND SGD command used Wired internal_wired ip gateway external wired ip gateway Wireless wlan ip gateway Control panel menu item DEFAULT GATEWAY on page 34 Printer web page View and Modify Printer Settings gt Network Communications Setup gt TCP IP Settings gt Default Gateway MAC Address View the MAC Address P1056468 001 View the Media Access Control MAC address of the print server that is installed in the printer wired or wireless Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page N A none Wired internal wired mac addr external wired mac addr Wireless wlan mac addr MAC ADDRESS on page 34 none 11 6 12 Printer Configuration and Adjustment 99 Changing Printer Settings Table 9 Network Settings Continued ESSID View the ESSID Value The Extended Service Set Identification ESSID is an identifier for your wireless network This setting which cannot be modified from the control panel gives the ESSID for the curre
83. ition while entering the printer password 9 The SETUP EXIT button enters and exits configuration mode 11 6 12 P1056468 001 16 Introduction Control Panel 10 The NEXT SAVE button e When in Setup Mode the NEXT SAVE button navigates to the next parameter in the menus e When exiting Setup Mode the NEXT SAVE button initiates various options See Exit Setup Mode on page 19 11 The CALIBRATE button When the printer is paused and in non continuous mode the CALIBRATE button initiates a SHORT CAL calibration which sets the media and web thresholds without adjusting sensor gain determines the label length and feeds the media to the next web e If the printer is in continuous mode or is not paused this button has no effect 12 The PAUSE button starts or stops printer operation when pressed 13 The FEED button forces the printer to feed one blank label each time the button is pressed 14 The CANCEL button cancels print jobs when the printer is paused P1056468 001 11 6 12 Introduction 17 Control Panel Display Control Panel Display The control panel includes a display where you can view the printer s status or change its operating parameters In this section you will learn how to navigate through the menu system and change values for menu items After the printer completes the power up sequence it moves to the Idle Display Figure 3 Figure 3 Idle Display ANVI PRINTER READY 1 V53 17
84. ke RESET NETWORK effect YES See Reset Network on page 99 for more information This menu item appears only if a wired or wireless print server is installed in your printer Y Specify the Password Level 21 AT Y I VA This parameter allows you to select whether certain factory selected menu items or all menu items are password protected PASSWORD LEVEL SELECTED ITEMS See Password Level on page 95 for more information 11 6 12 P1056468 001 m Introduction Control Panel Display ZHAWIZ4 LANGUAGE ENGL I SH UNIT LANGUAGE FENGL I SH LINGUA rl TAL IANO UNIT SPROG FDANSK HU 77 HA HINVIMI ASbIK FPYCCKMIA EUT P1056468 001 Select the Display Language If necessary change the language that the printer displays See Language on page 100 for more information Note The selections for this parameter are displayed in the actual languages to make it easier for you to find one that you are able to read PRERA LEUT AUUV IDIOMA LANGAGE Sprache rESPANOL rFRANCAIS rDeutsch 4 NVI NA NN IS SPRAK IDIOMA SPRAK rNORSK rPORTUGUES rsVENSKA NAIL II NAS HIUWIZMI IDIOMA TAAL KIELI rESPANOL 2 NEDERLANDS 4 FSUOM I 4 PICU II TU 7 HIUWIZLMI 21
85. m the power source before performing the following procedure Turn off O the printer and disconnect the AC power cord and all data cables 2 Using the swab from the Preventive Maintenance Kit part number 47362 clean the stationary cutter blade In place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Allow the solvent to evaporate 3 If cleaning does not remove label fragments and adhesive contact an authorized service technician 4 Reconnect the data cables and AC power cord and turn on I the printer P1056468 001 11 6 12 11 6112 o Troubleshooting This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Contents Printing ISSUES coi ia ppt ae eee Re e Re eed a 136 Error Messages us edes ee qi dimen genie sie Roping A e a tie reete derailer 139 Calibration Problems 144 Communications Problems llle 145 Ribbon Problems a ao dadas ii 146 Miscellaneous ISSUES 147 Printer DIagnostiOS iii A anes 148 Power On Self Test llle 148 CANCEL Self Test iilo ume Rer Ih pa bu a E ESSE 149 PAUSE Sell Testo seduto ib 150 FEED Selt Tesl scelestus cubus cum Nene EE E 151 FEED PAUSE Self Test cle Re eI TEE SU RES 154 Communication Diagnostics Test llle 155 Sensor Profile x cun Udine eun e UD Sm er ee vs 156
86. media and ribbon please call your distributor or contact us Key T Telephone F Facsimile E E mail 11 6 12 T 1 877 ASK ZEBRA 275 9327 E clientcare Ozebra com T 44 0 1628 556032 F 44 0 1628 556001 E cseurope Ozebra com T 65 6858 0722 F 65 6885 0836 E China order csr zebra com All other areas csasiapacificOzebra com P1056468 001 12 About This Document Document Conventions Document Conventions Table 1 shows the way that certain information is conveyed in this document Table 1 Document Conventions Alternate Color If you are viewing this guide online you can click the blue text used for cross references or hyperlinks to jump directly to other sections in the guide or to web sites on the internet LCD Display Examples Text from a printer s Liquid Crystal Display LCD appears in Arial font Command Line Examples File Names and Directories Command line examples file names and directories appear in Courier New font For example Type ZToo1s to get to the Post Install scripts in the bin directory Open the Zebra lt version number gt tar file in the root directory Icons and Advisory Words The following icons and advisory words are used to draw your attention to certain areas of text Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situatio
87. mm Ticket tag sensing notch L x W 0 12x0 25 in 3x6 mm 0 12x0 25 in 3x6 mm Ticket tag sensing hole diameter 0 125 in 3 mm 0 125 in 3 mm Label registration tolerance vertical 0 06 in 1 5 mm 0 06 in 1 5 mm Label registration tolerance horizontal 0 06 in 1 5 mm 0 06 in 1 5 mm Maximum media density P1056468 001 0 5 ODU 0 5 ODU 11 6 12 Specifications 165 Ribbon Specifications Black Mark Sensing Media Specifications 203 dpi 300 dpi Mark length measuring parallel Minimum 0 12 in 3 mm 0 12 in 3 mm io agens aces Maximum 0 43 in 11 mm 0 43 in 11 mm Mark width measuring to Minimum 0 43 in 11 mm 0 43 in 11 mm perpendicular Maximum Full media width Full media width label tag edge Mark location within 0 040 in 1 mm of within 0 040 in 1 mm of the inside media edge the inside media edge Mark density in Optical Density Unit ODU gt 1 0 gt 1 0 Ribbon Specificatio Refer to the following tables for ribbon specifications ns Note Consider the following when using ribbon Match the ribbon to the label width and printhead width that you are using The ribbon should be at least as wide as the labels to protect the printhead from excessive wear Ribbon must be wound with the coated side out Ribbon Specifications 203 dpi 300 dpi Printhead resolution 203 dots inch 300 dots inch 8 dots mm
88. n how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements see Figure 5 and refer to the following guidelines The overall cord length must be less than 9 8 ft 3 m The cord must be rated for a minimum of 10 A 250 V The chassis ground earth must be connected to ensure safety and reduce electromagnetic interference P1056468 001 11 6 12 Printer Setup and Operation 45 Connect the Printer to a Power Source Figure 5 Power Cord Specifications 1 AC power plug for your country This should bear the certification mark of at least one of the known international safety organizations Figure 6 2 3 conductor HAR cable or other cable approved for your country 3 IEC 320 connector This should bear the certification mark of at least one of the known international safety organizations Figure 6 4 Length 9 8 ft 3 m Rating 10 Amp minimum 250 VAC Figure 6 International Safety Organization Certification Symbols 9 9G 0 C Q ka Ge Te VM SAO OPONE KOOVE E Wn d S Ta o gt SOR SU 4 11 6 12 P1056468 001 46 Printer Setup Install the Control Panel Keypad Cover Install the Control Panel Keypad Cover A protective cover for the control panel keypad is provided with your printer Figure 7 Install this optional cover if your printer will operate in a moist or
89. n on page 92 for more information Set the Backfeed Sequence This parameter sets when label backfeed occurs after a label is removed in some print modes It has no effect in Rewind mode This setting is superseded by JS when received as part of a label format See Backfeed Sequence on page 87 for more information Adjust the Label Top Position This parameter adjusts the print position vertically on the label Positive numbers adjust the label top position farther down the label away from the printhead by the specified number of dots Negative numbers adjust the position up the label toward the printhead See Label Top Position on page 87 for more information Adjust the Label Left Position If necessary shift the print position horizontally on the label Positive numbers move the left edge of the image toward the center of the label by the number of dots selected while negative numbers move the left edge of the image toward the left edge of the label See Label Left Position on page 87 for more information Set the Head Test Count The printer periodically performs a test of the printhead functionality This parameter establishes how many labels are printed between these internal tests See Head Test Count on page 87 for more information 11 6 12 Introduction 31 Control Panel Display Y Set the Reprint Mode qi AT Y I TA When reprint mode is enabled you can reprint the last label printed either by issuing c
90. n where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you gt gt gt b gt Caution Advises you that failure to take or avoid a specific action could result in physical No icon harm to the hardware Important Advises you of information that is essential to complete a task 2 Note Indicates neutral or positive information that emphasizes or supplements important points of the main text B G Example Provides an example often a scenario to better clarify a section of text P1056468 001 11 6 12 11 6112 1 Introduction This section provides a high level overview of the printer and its components Contents Printer Components lssseseeeee ee COMMON PAS a esce tints ec Control Panel Display llle Types of Media 0 0 RII Ribbon Overview 0200 cece eee eee When to Use Ribbon 0 20 0c eee eens Coated Side of Ribbon P1056468 001 Introduction Printer Components 14 Printer Components Figure 1 shows the components inside the media compartment of your printer Depending on printer model and the installed options your printer may look slightly different Familiarize yourself with these components before continuing with the printer setup procedure Figure 1 Printer Components Platen roller Control panel Printhead assembly
91. near the end of the roll See Supplies Low Warning on page 89 for more information Set Early Warning for Maintenance When this feature is enabled the printer provides warnings when the printhead needs to be cleaned See Early Warning for Maintenance on page 89 for more information Set Printhead Cleaning Interval When Early Warning for Maintenance is enabled set this value to the length of the media or ribbon roll that you are using See Printhead Cleaning Interval on page 89 for more information This parameter appears only if Early Warning for Maintenance is enabled Reset Printhead Cleaning Counter for Early Warning If you received the message WARNING CLEAN PRINTHEAD clean the printhead and then press PLUS to select YES to reset the Early Warning for Maintenance printhead cleaning counter If you have not cleaned the printhead press MINUS to select NO This parameter appears only if Early Warning for Maintenance is enabled Set Printhead Life Expectancy When Early Warning for Maintenance is enabled set this value to the number of inches of media that the printhead is expected to print See Printhead Life Expectancy on page 89 for more information This parameter appears only if Early Warning for Maintenance is enabled P1056468 001 Control Panel Display Reset New Printhead Counter for Early Warning qi AT NIF If you received the message WARNING REPLACE HEAD replace the printhead
92. nect the Printer to a Power Source Connect the Printer to a Power Source The AC power cord must have a three prong female connector on one end that plugs into the mating AC power connector at the rear of the printer If a power cable was not included with your printer refer to Power Cord Specifications on page 44 power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration Caution For personnel and equipment safety always use an approved three conductor To connect the printer to a power source complete these steps 1 Plug the female end of the A C power cord into the A C power connector on the back of the printer 2 Plug the male end of the A C power cord into an appropriate power outlet pne m 115V AC SE Ll L gt 230V AC 5 L N LT 11 6 12 P1056468 001 44 Printer Setup and Operation Connect the Printer to a Power Source 3 Turn on D the printer The printer boots up and performs a self test Power Cord Specifications Caution For personnel and equipment safety always use an approved three conductor A power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration Depending o
93. ngs Print Settings Table 7 Print Settings Print Set the darkness to the lowest setting that provides good print quality If you set the darkness Darkness too high the label image may print unclearly bar codes may not scan correctly the ribbon may burn through or the printhead may wear prematurely If desired use the FEED Self Test on page 151 to determine the best darkness setting Accepted values 0 0 30 0 Related ZPL command s MD SD SGD command used print tone Control panel menu item DARKNESS on page 21 Printer web page View and Modify Printer Settings gt General Setup gt Darkness Print Speed Select the speed for printing a label given in inches per second Slower print speeds 11 6 12 typically yield better print quality Accepted values 203 dpi 2 12 ips e 300 dpi 2 9 ips Related ZPL command s PR SGD command used media speed Control panel menu item PRINT SPEED on page 21 Printer web page View and Modify Printer Settings gt General Setup gt Print Speed P1056468 001 84 Printer Configuration and Adjustment Changing Printer Settings Tear Off Position Table 7 Print Settings Continued If necessary adjust the position of the media over the tear off bar after printing Higher numbers move the media out the tear line moves closer to the leading edge of the next label Lower numbers move the media in the tear line moves closer to the edge of the label just p
94. ning Schedule Area Method Interval Printhead Solvent Perform these procedures at the following times Platen roller Solvents When CLEAN HERD HOW appears Tari cae Ario Ds Trait Made Ater es lo Black mark sensor Air blow Thermal Transfer Print Mode After every roll Media path Solvent 1500 ft or 450 m of ribbon Ribbon sensor Air blow Label available sensors Air blow Every 6 months or as needed Tear off peel off bar Solvent Snap plate Solvent As needed Cutter Solvent Zebra recommends using Preventive Maintenance Kit part number 47362 In place of this kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 If using canned air it is recommended that you turn off the printer before cleaning Clean the Exterior Clean the outside surfaces of the printer with a lint free cloth Use a mild detergent solution or desktop cleaner sparingly as needed Caution Do not use harsh or abrasive cleaning agents or solvents 11 6 12 P1056468 001 126 Routine Maintenance Cleaning Schedule and Procedures Clean the Media Compartment After every four rolls of media inspect the media compartment Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer Clean the Printhead and Platen Roller gt gt P1056468 001 Tf print quality does not improve after you perform this p
95. nt wireless configuration Accepted values 32 character alphanumeric string default 125 Related ZPL command s none SGD command used wlan essid Control panel menu item ESSID on page 34 Printer web page none Reset Network This option resets the wired or wireless print server You must reset the print server to 11 6 12 allow any changes to the network settings to take effect Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page N A WR device reset RESET NETWORK on page 35 Print Server Settings gt Factory Print Server Settings P1056468 001 100 Printer Configuration and Adjustment Changing Printer Settings Language Settings Language Table 10 Language Settings If necessary change the language that the printer displays This change affects the words shown on the following e Status and error messages e the printer parameters the printer configuration label the network configuration label and other labels that you can select to print through the user menus This does not apply to Japanese Korean Simplified Chinese or Traditional Chinese Labels for those languages print in English c Note The selections for this parameter are displayed in the actual languages to make it easier for you to find one that you are able to read Accepted values ENGLISH SPANISH FRENCH GERMAN ITALIAN NORWEGIAN PORTUGUESE SWEDISH DANISH SPANISH 2
96. nter Prints a label that lists the odometer readings for the following Readings the non resettable counter the two user controlled counters the Early Warning for Maintenance counters which indicate when the printhead was last cleaned and the printhead life If the Early Warning for Maintenance feature is disabled the counters related to it do not print Related ZPL command s HQ SGD command used none Control panel menu item PRINT METERS on page 24 Printer web page none P1056468 001 11 6 12 Print Information Printer Configuration and Adjustment 91 Changing Printer Settings Table 8 Maintenance and Diagnostic Tools Continued Print the specified information on one or more labels e FONTS Prints the available fonts in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM or Flash memory e BAR CODES Prints the available bar codes in the printer Bar codes may be stored in RAM or Flash memory IMAGES Prints the available images stored in the printer s RAM Flash memory or optional memory card e FORMATS Prints the available formats stored in the printer s RAM Flash memory or optional memory card e SETUP Prints the printer configuration label NETWORK Prints the settings for any print server that is installed e ALL Prints the previous six labels Related ZPL command s Printer configuration WC Network WL Others WD SGD command
97. o make it easier for you to find one that you are able to read 4 Select the language that you want to display The display is missing characters or parts of characters Changes in parameter settings did not take effect The display may need replacing Some parameters are set incorrectly Call a service technician 1 Check the parameters and change or reset if necessary 2 Turn the printer off O and then on IN A firmware command such as device command_override turned off the ability to change the parameter A firmware command changed the parameter back to the previous setting Refer to the Programming Guide for ZPL ZBI Set Get Do Mirror and WML or call a service technician If the problem persists there may be a problem with the main logic board Call a service technician Non continuous labels are being treated as continuous labels The printer was not calibrated for the media being used The printer is configured for continuous media Calibrate the printer See Calibrate the Ribbon and Media Sensors Manually on page 106 Set the printer for the correct media type gap notch continuous or mark See Media Type on page 85 All indicator lights are on nothing is on the display if the printer has a display and the printer locks up Internal electronic or firmware failure Call a service technician The printer locks up while running the Pow
98. o not print mms Lt MEE See Print Counter Readings on page 90 for more information P1056468 001 11 6 12 Introduction 25 Control Panel Display Y Print Font List qi AT Y I fA This option prints a label that lists the available fonts in the printer LIST FONTS including standard printer fonts plus any optional fonts Fonts may be stored in RAM or Flash memory See Print Information on page 91 for more information PRINT printer Bar codes may be stored in RAM or Flash memory LIST BAR CODES PRINT See Print Information on page 91 for more information Y Print Bar Code List E AT Y I VA This option prints a label that lists the available bar codes in the the printer s RAM Flash memory or optional memory card LIST IMAGES PRINT See Print Information on page 91 for more information Y Print Image List Ms AT Y I VA This option prints a label that lists the available images stored in See Print Information on page 91 for more information Y Print Format List 21 AT Y I VA This option prints a label that lists the available formats stored in the printer s RAM Flash memory or optional memory card LIST FORMATS PRINT on page 149 which lists the current printer configuration LIST SETUP See Print Information on page 91 for more information PRINT Y Print Configuration Label Ms AT Y I VA This option prints a configuration label see Figure 13 11 6 12 P10
99. ocedures 2 Remove the media and ribbon if loaded 3 Using the swab from the Preventive Maintenance Kit part number 47362 wipe along the brown strip on the printhead assembly from end to end In place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Allow the solvent to evaporate Swab Platen roller Printhead print elements bh Ww N e Printhead open lever 4 While manually rotating the platen roller clean it thoroughly with the swab Allow the solvent to evaporate 5 Reload the media and the ribbon if required 6 Push down the printhead assembly 1 and then rotate the printhead open lever 2 until it locks into place 11 6 12 P1056468 001 128 Routine Maintenance Cleaning Schedule and Procedures Clean the Sensors Brush or vacuum any accumulated paper lint and dust off the sensors Clean the sensors according to the recommendations in Cleaning Schedule and Procedures on page 125 Ribbon and Label Available Sensor Locations The ribbon sensor and optional label available sensor are shown in Figure 9 Figure 9 Sensor Locations 1 Label available sensors 2 Black mark sensor 3 Ribbon sensor P1056468 001 11 6 12 Routine Maintenance 129 Cleaning Schedule and Procedures Transmissive Media Sensor The upper and lower transmissive media sensors are show
100. ommand s none SGD command used none Control panel menu item PASSWORD LEVEL on page 35 Printer web page none Run a ZBI Program 11 6 12 If you have ZBI 2 0 installed you may choose to run a ZBI program that you have downloaded to your printer Accepted values N A Related ZPL command s JI JI SGD command used zbi control run Control panel menu item Run the Specified ZBI Program on page 32 Printer web page Directory Listing P1056468 001 96 Printer Configuration and Adjustment Changing Printer Settings Network Settings Primary Network Table 9 Network Settings Select the Primary Network Device This parameter determines which device should be considered primary in the active device selection Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page WIRED WIRELESS NC ip primary network PRIMARY NETWORK on page 32 none Load from External Device Active Print Server P1056468 001 View if IP Settings Are Loaded from the Printer or Print Server This parameter tells whether to use the printer s or the print server s LAN WLAN settings at power up The default is to use the printer s settings Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page View the Active Print Server e YES NO NP none LOAD FROM EXT on page 33 none This menu item display
101. ontents Calibration Problems 00 cece ete mn 144 Communications Problems lisse ree 145 Ribbon Problems 2552 cie ke nk dures RR hee Pepe ee tae RR ERR 146 Miscellaneous ISSUES 6 00 tees 147 Printer Di gnostiCs ose lad bERE beatin he bho E RR E haw ebb ee eae 148 Power On Self Test lille ern 148 CANCEL Self IGSE cier auk sunt rr a dia alas 149 PAUSE Soles sacd ciar PI fie eee ese kraha 150 FEED Self Tests icon cunsid osado oda eds tees 151 FEED PAUSE Self Test 4 2 cesux dea bees caera PESE ARR E 154 CANCEL PAUSE Sell Test icis enceeeysees Godan ee RAS EXER xs 154 Communication Diagnostics Test 20 0 eee eee 155 Sensor Profile gens enemies E aa RE e teh ae poy ea eee BY 156 bs Sp cificatiohS vs a ce a RARA wees 159 Feat l6S RI bene ne Bea eae eee eee dE SG EIER tae tee es 160 Standard Features sece sess uk RR ee RR LED EE 160 Optional Features coin e dug eu ed 160 Zebra Programming Language ZPL ooooocccoccco eee 161 Bar GCodeS ciue ir ba tc ia a dd A VR AER AUS 161 General Specifications 0 0 0 teenies 162 Physical Specifications lille 162 Electrical Specifications llli 162 Environmental Conditions for Operation and Storage llus 162 Print Specifications is eia ia eaaa a a a E E nn 163 Media Specifications liie 164 Ribbon Specifications lille II n 165 GloSSalV vssaxsuwakkxakga AAA ee
102. ontrol panel menu item HEAD CLOSE on page 30 Printer web page View and Modify Printer Settings gt Calibration 11 6 12 Load Defaults 11 6 12 Printer Configuration and Adjustment 93 Changing Printer Settings Table 8 Maintenance and Diagnostic Tools Continued Load Printer or Print Server Defaults FACTORY Restores all printer settings other than the network settings back to the factory defaults Use care when loading defaults because you will need to reload all settings that you changed manually NETWORK Reinitializes the printer s wired or wireless print server With a wireless print server the printer will also reassociate with your wireless network e LAST SAVED Loads settings from the last permanent save Accepted values FACTORY NETWORK e LAST SAVED Related ZPL command s Factory JUF Network JUN Last saved JUR SGD command used none Control panel menu item Available as options when exiting Setup Mode See Exit Setup Mode on page 19 Control panel key s Factory Hold FEED PAUSE during printer power up to reset the printer parameters to factory values Network Hold CANCEL PAUSE during printer power up to reset the network parameters to factory values Last saved N A Printer web page Factory View and Modify Printer Settings gt Restore Default Configuration Network Print Server Settings gt Reset Print Server Last saved View and Modify Printer Settings gt Rest
103. oor 17 Set the printer to Peel Off mode for more information see Print Mode on page 84 18 If desired perform the CANCEL Seif Test on page 149 to verify that your printer is able to print P1056468 001 72 Printer Setup and Operation Load the Media Final Steps for Rewind Mode 8 Remove the rewind plate from its storage location inside the printer 9 Position the rewind plate so that the lip on the attached hook plate points down Upper slot Lower slot Rewind plate Lip Adjustable hook plate O4 wi N e 10 Insert the hook plate lip 1 2 in 13 mm into the lower slot in the side plate 11 Align the upper end of the rewind plate with the matching upper slot in the side plate 12 Slide in the rewind plate until it stops against the printer s main frame P1056468 001 11 6 12 Printer Setup and Operation 73 Load the Media 13 Extend approximately 36 in 920 mm of media out of the printer Remove and discard the labels from this exposed media 15 If you are using a core slide 1t onto the rewind spindle until it is flush against the guide plate gt y 7 Note A core is not required 11 6 12 P1056468 001 74 Printer Setup and Operation Load the Media 16 Wind the media liner counterclockwise around the rewind spindle a Reinstall the hook Insert the short end of the hook into the hole in the center of the adjusting nut 1 Insert the long en
104. or uneven the labels and ribbon may slip To position the toggles complete these steps 1 Print some labels at 2 in 51 mm per second by running the PAUSE Self Test see PAUSE Self Test on page 150 2 While printing labels use the control panel to lower the darkness setting until the labels are printing gray instead of black see Print Darkness on page 83 3 AN Caution The printhead may be hot and could cause severe burns Allow the printhead to cool Loosen the locking nut at the top of each toggle assembly 4 Position the toggles approximately 1 4 of the way in from each edge of the media For extremely narrow media position one toggle over the center of the labels and decrease the pressure on the unused toggle tb 7 A i C Ett 11 6 12 105SLPlus User Guide P1056468 001 120 Printer Configuration and Adjustment Adjust Printhead Pressure and Toggle Position 5 Tighten the locking nuts 6 Print additional labels at 2 in 51 mm per second by again running the PAUSE Self Test Press and hold PAUSE while turning on I the printer 7 Do both sides of the label print at the same level of gray If Then Yes The toggles are positioned correctly Increase the darkness setting to the optimum level for the media being used No a P1056468 001 b Readjust the position of the toggle or toggles toward the side that printed lighter Print additional labels
105. ore Saved Configuration P1056468 001 Printer Configuration and Adjustment Changing Printer Settings Table 8 Maintenance and Diagnostic Tools Continued Media and Calibrate the printer to adjust the sensitivity of the media and ribbon sensors i or complete instructions on how to perform a calibration procedure see Calibrate the Ribbon Sensor p pl how to perf lib proced Calibrate th Calibration Ribbon and Media Sensors Manually on page 106 Accepted values N A Related ZPL command s JC SGD command used none Control panel menu item MEDIA AND RIBBON CALIBRATE on page 27 Control panel key s Hold PAUSE FEED CANCEL for 2 seconds to initiate calibration Printer web page The calibration procedure cannot be initiated through the web pages See the following web page for settings that are set during sensor calibration View and Modify Printer Settings gt Calibration Important Do not change these settings unless you are told to do so by Zebra Technical Support or by an authorized service technician Communication Use this diagnostics tool to cause the printer to output the hexadecimal values for all Diagnostics Mode data received by the printer For more information see Communication Diagnostics Test on page 155 Accepted values DISABLED ENABLED Related ZPL command s JD to enable JE to disable SGD command used none Control panel menu item COMMUNICATIONS on page 28 Printer web page N A Format Selects t
106. ot enough to cause severe burns Allow the printhead to cool The printhead data cable is not properly connected Caution Turn off O the print engine before performing this procedure Failure to do so can damage the printhead 1 Turn off O the print engine 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector 4 Turn on D the print engine The printhead has a faulty thermistor Call a service technician UNV DEFRAGMENT ING DO NOT POWER OFF The print engine stops P1051584 002 The print engine is defragmenting memory Caution Do NOT turn off the print engine power during defragmenting Doing so can damage the print engine Allow the print engine to finish defragmenting If you get this error message frequently check your label formats Formats that write to and erase memory frequently may cause the printer to defragment often Using properly coded label formats usually minimizes the need for defragmenting If this error message does not go away contact Technical Support The print engine requires service 11 6 12 Display Print Engine Condition UNV OUT OF MEMORY CREATING BITMAP UNV OUT OF MEMORY BUILDING FORMAT HIVVIAI OUT OF MEMORY STORING GRAPHIC HIVVIAI OUT OF MEMORY STORING FORMAT HIVVIAI OUT OF MEMORY STORING BITMAP UNV OUT OF MEMORY
107. oval 113 label left position how to adjust 87 user menu item 30 label length how to adjust maximum value 86 user menu item 22 label shift 87 label specifications 164 label top position how to adjust 87 user menu item 30 label width 85 label available sensor location 128 when to clean 125 labels did not print 145 labels not printing 145 language how to change from unfamiliar language 147 user menu item 36 ways to change display language 100 last saved settings 93 LCD error messages 139 LENGTH how to set as head close action 92 how to set as power up action 92 liability 2 Liner Take Up mode description and media path 52 select print mode through user menu 21 list bar codes 25 list fonts 25 list formats 25 list images 25 list network 26 list setup 25 load defaults how to load printer or print server defaults 93 load factory defaults 19 load IP settings from external device how to use 96 user menu item 33 load network defaults 93 location for printer 39 lower media sensor adjustment 118 lubrication 124 P1056468 001 MAC address user menu item 34 ways to view 98 manual calibration media ribbon cal user menu item 27 procedure 106 ways to initiate 94 maximum label length how to change 86 user menu item 22 media black mark 47 continuous roll media 48 fanfold 48 non continuous roll media 47 ordering 11 perforated 47 specifications 164 tag stock 47 types of media
108. ows you to set the date to display in the Idle Display See RTC Time on page 95 for more information Run the Specified ZBI Program To run the ZBI program selected by the previous menu item press PLUS If you did not replace the ribbon press MINUS to select CANCEL or press the LEFT ARROW or RIGHT ARROW to move to another parameter See Run a ZBI Program on page 95 for more information This menu item appears only if ZBI is enabled on your printer and no ZBI program is running Select the Primary Network Device This parameter determines which device should be considered primary in the active device selection See Primary Network on page 96 for more information 11 6 12 Introduction 33 Control Panel Display View if IP Settings Are Loaded from the Printer or Print Server This parameter tells whether to use the printer s or the print LOAD FROM EXT server s LAN WLAN settings at power up The default is to use the printer s settings NO See Load from External Device on page 96 for more information Y View the Active Print Server 21 AT Y I VA This menu item displays which print server is being used This tells which device s settings such as IP protocol and IP address are ACTIVE PRINTSRVR being displayed under those menu items Wireless This menu item which cannot be modified from the control panel appears only if a wired or wireless print server is installed in your printer Y
109. page 102 for more information Select the Print Method Specify if ribbon is being used Thermal Transfer media requires ribbon for printing while Direct Thermal media does not PRINT METHOD THERMAL TRANS To determine if you need to use ribbon see When to Use Ribbon on page 49 Y Select the Media Sensor 21 AT Y I VA Select the media sensor that is appropriate for the media that you memes See Print Method on page 85 for more information Adjust the Print Width 7i AT VI fA Specify the width of the labels being used r INT WIDTH 1248 See Print Width on page 85 for more information 25 4 mm greater than the actual label length plus the interlabel MAXIMUM LENGTH gap If you set the value to one that is smaller than the label length the printer assumes that continuous media is loaded and the printer 39 01N 988MM cannot calibrate Y Set the Maximum Label Length AT Y I VA Set the maximum label length to a value that is at least 1 0 in See Maximum Label Length on page 86 for more information P1056468 001 11 6 12 SUPPLIES WARNING DISABLED PARWA EARLY WARN ING MAINT OFF PARWA HEAD CLEANING 150 M 492 FT PARWA HEAD CLEANED NO YES UNIV S HEAD LIFE 1000000 IN 11 6 12 Introduction Control Panel Display Set Supplies Low Warning When this feature is enabled the printer provides warnings when the media or ribbon is reaching
110. pears only if a wired or wireless print server is installed in your printer Set the Default Gateway View and if necessary change the default gateway Changes are saved only if IP PROTOCOL is set to PERMANENT To allow any saved changes to take effect use RESET NETWORK on page 35 to reset the print server See Default Gateway on page 98 for more information This menu item appears only if a wired or wireless print server is installed in your printer View the MAC Address View the Media Access Control MAC address of the print server that is installed in the printer wired or wireless See MAC Address on page 98 for more information This menu item which cannot be modified from the control panel appears only if a wired or wireless print server is installed in your printer View the ESSID Value The Extended Service Set Identification ESSID is an identifier for your wireless network This setting which cannot be modified from the control panel gives the ESSID for the current wireless configuration See ESSID on page 99 for more information This menu item which cannot be modified from the control panel appears only if a wireless print server is installed in your printer 11 6 12 Introduction 35 Control Panel Display Y Reset the Network Settings 21 AT Y I f4 This option resets the wired or wireless print server You must reset the print server to allow any changes to the network settings to ta
111. pect the media compartment for damage to components 4 If you discover shipping damage during inspection do the following Immediately notify the shipping company and file a damage report e Keep all packaging material for shipping company inspection e Notify your authorized Zebra reseller To Store the Printer If you are not placing the printer into immediate operation repackage it using the original packing materials You may store the printer under the following conditions Temperature 40 F to 140 F 40 to 60 C Relative humidity 5 to 85 non condensing To Ship the Printer Save all packing materials in case you need to ship the printer in the future To ship the printer do the following 1 Turn off O the printer and disconnect all cables 2 Remove any media ribbon or loose objects from the printer interior 3 Close the printhead 4 Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed P1056468 001 11 6 12 Printer Setup and Operation Select a Location for the Printer Select a Location for the Printer 11 6 12 Select a location for the printer that meets these conditions Mode Thermal Transfer Surface The surface where the printer will be located must be solid level and of sufficient size and strength to hold the
112. pplicable technical standards of the FCC For Home Office Commercial and Industrial use If no unauthorized change is made in the equipment and if the equipment is properly maintained and operated 11 6 12 P1056468 001 Declaration of Conformity Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increa
113. printer Space The area where the printer will be located must include enough space for ventilation and for accessing the printer components and connectors To allow for proper ventilation and cooling leave open space on all sides of the printer Caution Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat Power The printer should be within a short distance of an appropriate power outlet that is easily accessible Data communication interfaces The printer must be within range of your WLAN radio if applicable or within an acceptable range for other connectors to reach your data source usually a computer For more information on maximum cable lengths and configuration see Table 4 on page 41 Operating conditions Your printer is designed to function in a wide range of environmental and electrical conditions including a warehouse or factory floor Table 3 shows the temperature and relative humidity requirements for the printer when it is operating Table 3 Operating Temperature and Humidity Temperature 41 to 104 F 5 to 40 C Relative Humidity 20 to 85 non condensing Direct Thermal 32 to 104 F 0 to 40 C P1056468 001 39 40 Printer Setup and Operation Select a Data Communication Interface Select a Data Communication Interface You may connect your printer to a computer using one o
114. ptions PERMANENT Stores values in the printer even when power is turned off TEMPORARY Saves the changes until power is turned off CANCEL This option cancels all changes made since you entered Setup mode except for changes made to DARKNESS TEAR OFF COMMUNICATION and LANGUAGE settings which go into effect as soon as they are made LOAD DEFAULTS Use this option to restore all settings other than the network settings back to the factory defaults Use care when loading defaults because you will need to reload all settings that you changed manually LOAD LAST SAVE Loads the values from the last permanent save DEFAULT NET Use this option to restore all print server and network settings back to the factory defaults Use care when loading defaults because you will need to reload all settings that you changed manually Press NEXT SAVE to select the displayed choice and exit Setup Mode When the configuration and calibration sequence finishes the printer returns to the Idle Display P1056468 001 20 Introduction Control Panel Display Changing Password Protected Parameters Certain parameters including the communication parameters are password protected by factory default Caution Do not change password protected parameters unless you have a complete understanding of the parameters functions If the parameters are set incorrectly the printer may function unpredictably The first time that you at
115. r USB Standard Limitations and Requirements e Maximum cable length of 16 4 ft 5 m e No printer parameter changes required to match the host computer Connections and Configuration No additional configuration is necessary 8 bit Parallel data Standard Limitations and Requirements interface e Maximum cable length of 10 ft 3 m Recommended cable length of 6 ft 1 83 m e No printer parameter changes required to match the host computer e A wired or wireless print server if installed takes up this port on the printer Connections and Configuration No additional configuration is necessary Wired Ethernet print Option Limitations and Requirements server Can print to the printer from any computer on your LAN 11 6 12 e Can communicate with the printer through the printer s web pages The printer must be configured to use your LAN A parallel connection or a wireless print server if installed takes up this port on the printer Caution Be careful not to plug a USB cable into a wired Ethernet print server connector on the printer because doing so will damage the Ethernet connector Connections and Configuration Refer to the ZebraNet Wired and Wireless Print Servers User Guide for configuration instructions A copy of this manual is available at http www zebra com manuals or on the user CD that came with your printer c Note To use this connection you may need to remove a factory installed plug that is
116. r more of the available connections The standard connections are shown in Figure 4 A ZebraNet wired or wireless print server option or a parallel port may also be present on your printer Figure 4 Communication Interfaces Serial port 22 Internal wired Ethernet print server USB port Parallel port Table 4 on page 41 provides basic information about data communication interfaces that you can use to connect your printer to a computer You may send label formats to the printer through any data communication interface that is available Select an interface that is supported by both your printer and your computer or your Local Area Network LAN Caution Ensure that the printer power is off O before connecting data communications cables Connecting a data communications cable while the power is on I may damage the printer P1056468 001 11 6 12 Printer Setup and Operation 41 Select a Data Communication Interface Table 4 Data Communication Interfaces Standard or Interface Option Description RS 232 Serial Standard Limitations and Requirements e Maximum cable length of 50 ft 15 24 m e You may need to change printer parameters to match the host computer You need to use a null modem adaptor to connect to the printer if using a standard modem cable Connections and Configuration The baud rate number of data and stop bits the parity and the XON XOFF or DTR control must match those of the host compute
117. r tags are separated by one or more of the following P d methods O Web media separates labels by gaps holes or notches pam Black mark media uses pre printed black marks on the back side of the media to indicate label separations MEIN e Perforated media has perforations that allow the labels or tags to be separated from each other easily The media may also have black marks or other separations between labels or tags EE T 1 1 I 1 1 4 11 6 12 P1056468 001 48 Printer Setup and Operation Types of Media Media Type Non Continuous Fanfold Media Continuous Roll Media P1056468 001 Table 5 Roll and Fanfold Media Continued How It Looks Description Fanfold media is folded in a zigzag pattern Fanfold media can have the same label separations as non continuous roll media The separations would fall on or near the folds Roll media is wound on a 3 in 76 mm core Continuous roll media does not have gaps holes notches or black marks to indicate label separations This allows the image to be printed anywhere on the label Sometimes a cutter is used to cut apart individual labels 11 6 12 Printer Setup and Operation Ribbon Overview Ribbon Overview Ribbon is a thin film that is coated on one side with wax resin or wax resin which is transferred to the media during the thermal transfer process The media determines w
118. rint engine for current media type and perform calibration P1051584 002 140 Troubleshooting Error Messages Display Print Engine Condition HV ERROR CONDITION RIBBON OUT The print engine stops the RIBBON light is on the ERROR light flashes Table 15 Error Messages Continued Possible Cause In thermal transfer mode ribbon is not loaded or incorrectly loaded Recommended Solution Load ribbon correctly See Load the Ribbon on page 54 In thermal transfer mode the ribbon sensor is not detecting ribbon 1 Load ribbon correctly See Load the Ribbon on page 54 2 Calibrate the print engine See Calibrate the Ribbon and Media Sensors Manually on page 106 In thermal transfer mode media is blocking the ribbon sensor 1 Load media correctly See Load the Ribbon on page 54 2 Calibrate the print engine See Calibrate the Ribbon and Media Sensors Manually on page 106 In thermal transfer mode the print engine did not detect the ribbon even though it is loaded correctly 1 Print a sensor profile See Print a Sensor Profile on page 91 The ribbon out threshold 1 is likely too high above the black area that indicates where the ribbon is detected 2 1 gt neson 2 RIBBON 2 Calibrate the print engine see Calibrate the Ribbon and Media Sensors Manually on page 106 or load print engine defaults see options under Exit Setup Mode on page 19 080
119. rint engme prints while environment may be too cold for the ERROR light flashes proper printing Relocate the print engine to a warmer area The o ae Is not Caution Turn off O the print engine property connected before performing this procedure Failure to do so can damage the printhead 1 Turn off O the print engine 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector 4 Turn on D the print engine The printhead has a faulty Call a service technician thermistor Y Caution The printhead may be hot enough to cause severe YN AT Y IFA AN burns Allow the printhead to cool WARN ING The printhead is over temperature Allow the print engine to cool Printing HEAD TOO HOT automatically resumes when the printhead elements cool to an acceptable operating temperature The print engine stops the ERROR light flashes 11 6 12 P1051584 002 142 Troubleshooting Error Messages Display Print Engine Condition UNV WARN I NG HEAD COLD HIVVIAMI THERMISTOR FAULT UNV ERROR CONDITION HEAD ELEMENT BAD The print engine stops the ERROR light is on the print engine cycles through these three messages Table 15 Error Messages Continued Possible Cause Recommended Solution Caution An improperly connected printhead data or power cable can cause these error messages The printhead may be h
120. rinted 1 Media direction 2 Factory set tear line location at position 000 Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page 120 to 120 TA none TEAR OFF on page 21 View and Modify Printer Settings gt General Setup gt Tear Off Print Mode P1056468 001 Select a print mode that is compatible with your printer options Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page e TEAR OFF The printer prints label formats as it receives them The printer operator can tear off the printed labels any time after they print e PEEL The printer peels the label from the liner during printing and then pauses until the label is removed The liner winds onto the rewind spindle e REWIND The printer prints without pausing between labels The media is wound onto the rewind spindle after printing e CUTTER The printer prints a label and then cuts it free MM media printmode PRINT MODE on page 21 View and Modify Printer Settings gt General Setup gt Print Mode 11 6 12 Printer Configuration and Adjustment 85 Changing Printer Settings Table 7 Print Settings Continued Media Type Select the type of media that you are using If you select CONTINUOUS you must include a label length in your label format LL if you are using ZPL f you select NON CONTINUOU
121. rinter in the Ready state print a sensor profile in one of these ways Using the buttons on the control panel a b Turn off O the printer Press and hold FEED CANCEL while turning on I the printer Hold FEED CANCEL until the first control panel light turns off Using ZPL Send the JG command to the printer See the Zebra Programming Guide for more information about this command Using the control panel menu items o On the control panel display navigate to the following item See Control Panel Display on page 17 for information about using the control panel and accessing the menus SENSOR PROFILE PRINT Press PLUS to select PRINT Compare your results to the examples shown in this section If the sensitivity of the sensors must be adjusted calibrate the printer see Calibrate the Ribbon and Media Sensors Manually on page 106 Ribbon Sensor Profile Figure 19 The bars 1 on the sensor profile indicate the ribbon sensor readings The ribbon sensor threshold setting is indicated by the word RIBBON 2 If the ribbon readings are below the threshold value the printer does not acknowledge that ribbon is loaded P1056468 001 11 6 12 11 6 12 Troubleshooting 157 Printer Diagnostics Figure 19 Sensor Profile Ribbon Section 100 1 E 080_ RIBBON 060 2 040 020 000 D RIBBON Media Sensor Profile Figure 20 The media
122. rinthead elements as the media and ribbon move past an image is printed onto the media Contrast this with direct thermal void A space on which printing should have occurred but did not due to an error condition such as wrinkled ribbon or faulty print elements A void can cause a printed bar code symbol to be read incorrectly or not at all P1056468 001 11 6 12 A active print server how to interpret 96 user menu item 33 adhesive test for ribbon coating 50 adjustments label left position 87 label top position 87 lower media sensor 118 maximum label length 86 media sensors 115 print darkness 83 print width 85 printhead toggle pressure 119 tear off position 84 backfeed sequence how to change 87 user menu item 30 backfeed speed selection 89 backing removal 113 bar codes bar code does not scan 138 bar codes label 91 darkness comparison during FEED self test 151 types of codes 161 user menu item 25 battery disposal 124 baud rate user menu item 27 ways to set 104 11 6112 Index bitmap scaling factor 94 black mark media black mark specifications 165 described 47 selecting media type 85 setting media type through user menu 22 when to clean sensor 125 broken ribbon 146 buttons on control panel 15 C CALIBRATE button 16 calibration Auto Calibrate failed 138 how to set as head close action 92 how to set as power up action 92 media ribbon cal procedure 106 user menu item 27
123. rinting with respect to the top vertical or sides horizontal of a label or tag ribbon A band of material consisting of a base film coated with wax or resin ink The inked side of the material is pressed by the printhead against the media The ribbon transfers ink onto the media when heated by the small elements within the printhead Zebra ribbons have a coating on the back that protects the printhead from wear ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper printhead pressure This wrinkle can cause voids in the print and or the used ribbon to rewind unevenly This condition should be corrected by performing adjustment procedures roll media Media that comes supplied rolled onto a core usually cardboard Contrast this with fanfold media supplies A general term for media and ribbon P1056468 001 170 Glossary symbology The term generally used when referring to a bar code tag A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on something Tags are usually made of cardboard or other durable material tear off A mode of operation in which the user tears the label or tag stock away from the remaining media by hand thermal transfer A printing method in which the printhead presses an ink or resin coated ribbon against the media Heating the printhead elements causes the ink or resin to transfer onto the media By selectively heating the p
124. rocedure clean the printhead with Save a Printhead cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller or distributor for more information Clean the printhead after every roll 1500 feet or 450 m of thermal transfer ribbon or after every roll 500 feet or 150 m of direct thermal labels or when CLEAN HEAD HOW appears on the LCD Clean the printhead more often if you see inconsistent print quality such as voids in the bar code or graphics Caution The printhead may be hot and can cause severe burns Allow the printhead to cool Caution Before touching the printhead assembly discharge any built up static electricity by touching the metal printer frame or by using an anti static wriststrap and mat Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing To clean the printhead and platen roller complete these steps 1 Open the printhead assembly by rotating the printhead open lever 1 11 6 12 Routine Maintenance 127 Cleaning Schedule and Pr
125. rovides warnings when the media or ribbon is Warning reaching near the end of the roll Accepted values MEDIA DISABLED MEDIA ENABLED Related ZPL command s JH SGD command used none Control panel menu item SUPPLIES WARNING on page 23 Printer web page View and Modify Printer Settings gt General Setup gt Early Warning Media Early Warning When this feature is enabled the printer provides warnings when the printhead needs to for Maintenance be cleaned Accepted values MAINT OFF MAINT ON Related ZPL command s JH SGD command used none Control panel menu item EARLY WARNING MAINTENANCE on page 23 Printer web page View and Modify Printer Settings gt General Setup gt Early Warning Maintenance Printhead When Early Warning for Maintenance is enabled set this value to the length of the Cleaning Interval media or ribbon roll that you are using When the printhead reaches the set length WARNING CLEAN PRINTHEAD appears on the control panel display If the alert function is enabled the printer generates an alert Accepted values 0 M 0 FT to 450M 1476 FT in 50 M increments Related ZPL command s JH SGD command used none Control panel menu item HEAD CLEANING on page 23 Printer web page View and Modify Printer Settings gt General Setup gt Head Cleaning Printhead Life Expectancy 11 6112 When Early Warning for Maintenance is enabled set this value to the number of inches of media that the printh
126. s Select the Media Sensor Select the media sensor that is appropriate for the media that you are using Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page WEB MARK JS none SENSOR TYPE on page 22 View and Modify Printer Settings gt Media Setup 11 6 12 Printer Configuration and Adjustment 103 Changing Printer Settings Port Settings Table 12 Port Settings Parallel Set Parallel Communications Communications Select the communications port that matches the one being used by the host computer Accepted values BIDIRECTIONAL e UNIDIRECTIONAL Related ZPL command s none SGD command used none Control panel menu item PARRALEL COMM on page 27 Printer web page View and Modify Printer Settings gt Serial Communications Setup Serial Set Serial Communications Communications 11 6 12 Select the communications port that matches the one being used by the host computer Accepted values RS232 e RS422 485 e RS485 MULTIDROP Note Select RS232 if you are using an external adapter to enable RS422 485 operation Related ZPL command s none SGD command used none Control panel menu item SERIAL COMM on page 27 Printer web page View and Modify Printer Settings gt Serial Communications Setup gt Serial Comm P1056468 001 104 Printer Configuration and Adjustment Changing Printer Settings Table 12 Port Settings Continued
127. s 160 feed a label how to set as head close action 92 how to set as power up action 92 FEED button FEED and PAUSE self test 154 FEED self test 151 location 16 flash memory initialization how to start 91 user menu item 26 fonts fonts label 91 user menu item 25 format convert how to use 94 user menu item 31 format prefix user menu item 29 ways to set format command prefix 101 11 6 12 Index 173 formats formats label 91 user menu item 25 G gap notch illustrations 47 selecting media type 85 sensor selection through user menu 22 setting media type through user menu 22 ways to select media sensor type 102 gateway user menu item 34 ways to view or set 98 H head test count how to enable or disable 87 user menu item 30 head close action how to change 92 user menu item 30 host handshake user menu item 28 ways to set 105 i idle display described 17 how to change what displays 95 user menu item 32 images images label 91 user menu item 25 images distorted on labels 145 indicator lights combined with error message on ZT230 139 initialize flash memory how to start 91 user menu item 26 initiate manual calibration 94 inspect for shipping damage 38 IP address user menu item 33 ways to view or set 97 IP protocol how to change 97 user menu item 33 IP protocol IP resolution how to change 97 user menu item 33 P1056468 001 174 Index L label backing rem
128. s appropriate ors Roll Media Fanfold Media a Remove and discard any tags orlabelsthatare a Thread the fanfold media through the bottom dirty or that are held by adhesives or tape or rear slot LJ Bottom Feed LA Rear Feed b Pull out the media supply guide as far as it b Pull out the media supply guide as far as it goes goes gt gt 11 6 12 P1056468 001 62 Printer Setup and Operation Load the Media as Roll Media Continued Fanfold Media Continued oS c Place the roll of media on the media supply c Drape the media over the media supply hanger Push the roll back as far as it will go hanger d Slide in the media supply guide until it d Slide in the media supply guide until it touches the edge of the roll touches the edge of the media 5 Thread the media under the media dancer assembly roller 1 the media guide roller 2 and then the upper media sensor 3 Important Make sure that you thread the media under these components If you thread the media over them the media obstructs the ribbon sensor and causes a false RIBBON OUT error P1056468 001 11 6 12 Printer Setup and Operation 63 Load the Media 6 Push the media forward until it passes under the printhead assembly 1 under the snap plate 2 and then over the platen roller 3 7 In which print mode will your printer be operating For more information on print modes see Select a Print Mode
129. s preferred to slightly dark ones for in spec bar codes e Both normal and rotated bar codes will be in spec but small alphanumeric characters may not be complete Too light Labels that are too light are obvious Both normal and rotated bar codes have incomplete bars and spaces Small alphanumeric characters are unreadable Note the relative darkness value and the print speed printed on the best test label Add or subtract the relative darkness value from the darkness value specified on the configuration label The resulting numeric value is the best darkness value for that specific label ribbon combination and print speed If necessary change the darkness value to the darkness value on the best test label If necessary change the print speed to the same speed as on the best test label P1056468 001 154 Troubleshooting Printer Diagnostics FEED PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory If the factory default values are permanently saved a sensor calibration procedure must be performed See Calibrate the Ribbon and Media Sensors Manually on page 106 To perform a FEED and PAUSE self test complete these steps 1 Turn off O the printer 2 Press and hold FEED PAUSE while turning on I the printer 3 Hold FEED PAUSE un
130. s of serial connection 41 setup 37 unpack the printer 38 shipping report damage 38 reshipping the printer 38 SHORT CAL how to set as power up action 92 how to set for head close action 92 initiating through control panel 16 site selection for printer 39 smudge marks on labels 137 snap plate cleaning 130 when to clean 125 spacing requirements 39 specification print 163 specifications electrical 162 environmental 162 physical 162 power cord 44 ribbon 165 standard features 160 storing the printer 38 subnet mask user menu item 34 ways to view or set 98 surface for printer 39 P1056468 001 178 Index T tag stock 47 Tear Off mode description and media path 51 how to select 84 select print mode through user menu 21 tear off bar cleaning 125 tear off position how to adjust 84 user menu item 21 technical support 11 temperature operating 39 storing the printer 38 Thermal Transfer mode how to specify 85 media scratch test 49 time setting 32 toggle pressure adjustment 119 transmissive media sensor adjustment 115 when to clean 125 transmissive sensor selecting through user menu 22 ways to select 102 troubleshooting communications problems 145 diagnostic tests 148 error messages 139 print quality problems 136 ribbon problems 146 types of media black mark media 47 continuous roll media 48 fanfold media 48 how to specify 85 non continuous roll media 47 perforate
131. s the media moves past an image is printed onto the media No ribbon is used with this printing method Contrast this with thermal transfer direct thermal media Media that is coated with a substance that reacts to the application of direct heat from the printhead to produce an image dynamic RAM The memory devices used to store the label formats in electronic form while they are being printed The amount of DRAM memory available in the printer determines the maximum size and number of label formats that can be printed This is volatile memory that loses the stored information when power is turned off fanfold media Media that comes folded in a rectangular stack Contrast this with roll media firmware This is the term used to specify the printer s operating program This program is downloaded to the printer from a host computer and stored in FLASH memory Each time the printer power is turned on this operating program starts This program controls when to feed the media forward or backward and when to print a dot on the label stock FLASH memory FLASH memory is non volatile and maintains the stored information intact when power is off This memory area is used to store the printer s operating program In addition this memory can be used to store optional printer fonts graphic formats and complete label formats Font A complete set of alphanumeric characters in one style of type Examples include CG Times CG Triumvirate Bold Condens
132. s which print server is being used This tells which device s settings such as IP protocol and IP address are being displayed under those menu items Accepted values Related ZPL command s SGD command used Control panel menu item Printer web page WIRELESS indicates that the wireless print server is active INTERNAL WIRED indicates that the internal wired print server is active EXTERNAL WIRED indicates that an external wired print server is active NONE indicates that one of the network options is installed but is not active When NONE is shown for this menu item the device specific items such as IP protocol and IP address will not display none none ACTIVE PRINTSRVR on page 33 none 11 6 12 Printer Configuration and Adjustment 97 Changing Printer Settings Table 9 Network Settings Continued IP Protocol Set the IP Resolution Method This parameter tells if the user permanent or the server dynamic selects the IP address If a dynamic option is chosen this parameter tells the method s by which the wired or wireless print server receives the IP address from the server Accepted values ALL GLEANING ONLY RARP e BOOTP DHCP DHCP amp BOOTP PERMANENT Related ZPL command s ND SGD command used Wired internal wired ip protocol external wired ip protocol Wireless wlan ip protocol Control panel menu item IP PROTOCOL on page 33 Printer web page View and Modify Print
133. se the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Canadian DOC Compliance Statement P1056468 001 This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada 11 6 12 Contents Declaration of Conformity sssudausuususkawswkwkresau wkk aaa ak kii 3 Compliance Information 0 ee I 4 About This Document iioi arcs oe cede wate dues eeee E REGE Ec EREES 9 Who Should Use This Document 00 00 ees 10 How This Document Is Organized ooocoocccocc tees 10 Contacts saira mgp ad rd bebe ra hae eae eee ks a Ree eee eee 11 Document Conventions 0 00 cc hrs 12 ds o A d EU Ua RR AU dC GER MR eee RC RR d CR dde CR 13 Printer Components 0 00 0 hh hh 14 Control Panel ois ecg ecb eke Re Ex RUE RUR a E ede beads eee ete pea 15 Control Panel Display ooooocccococco tees 17 Navigating in the Display 0 00 III 17 Changing Password Protected Parameters 00 c cee eee eee 20 Default Password Value 000 cee 20 Disable the Password Protection Feature 0 00 ce eee eee eee 20 Operating Parameters on the Control Panel 0000 2c eee eae 21 2 Printer Setup and Operation
134. sensor readings are shown as bars and flat areas on the sensor profile Figure 20 The bars 1 indicate gaps between labels the web and the low areas 2 indicate where labels are located If you compare the sensor profile printout to a blank length of your media the bars should be the same distance apart as the gaps on the media If the distances are not the same the printer may be having difficulty determining where the gaps are located The media sensor threshold settings are shown by the words MEDIA 3 for the media threshold and WEB 4 for the web threshold Use the numbers to the left of the sensor readings to compare the numeric readings to the sensor settings Figure 20 Sensor Profile Media Section 100 1 2 MEDIA 060 WEB _ 040 020 3 4 000 MEDIA MEDIA MEDIA MEDIA MEDIA P1056468 001 158 Troubleshooting Printer Diagnostics Notes s P1056468 001 11 6 12 Specifications This section provides the features of and specifications for this printer Contents Features oca ae 160 Standard Features nea ret ec ger ri oq aer e m qt Ru auch 160 Optional Feat res 22e use tana ata RU ue tan em qoe en 160 Zebra Programming Language ZPL 0 cee eee eee eee 161 Bal Codes ii air eat eee eae aa tea eae es 161 General Specifications 0 0 0 cette ee 162 Physical Specifications llle 162 Electrical Specifications llle 162 Environmental Conditions for
135. sor is the light source and the upper media sensor is the light sensor The media passes between the two parts Adjust these sensors only when the printer cannot detect the top of the labels In this situation the control panel LCD displays ERROR COMDITION PAPER OUT even though there are labels loaded in the printer For non continuous media with a notch or hole in the media the sensor must be directly above the notch or hole Upper Media Sensor The upper media sensor can be positioned along the inner portion of the media the side closest to the back frame of the printer or the outer portion of the media the side farthest from the back frame of the printer Moving the media sensor to the outer portion of the media should be performed only by a qualified service technician To reposition the upper media sensor along the inside portion of the media complete these steps 1 Remove the ribbon if ribbon is used 2 Locate the upper media sensor adjustment screw 1 The upper media sensor eye is directly below the adjustment screw head 11 6 12 105SLPlus User Guide P1056468 001 116 Printer Configuration and Adjustment Adjust Transmissive Media Sensors 3 Using a thin flat blade screwdriver loosen the upper media sensor adjustment screw e 4 Slide the upper media sensor along the slot to the desired position P1056468 001 105SLPlus User Guide 11 6 12 Printer Configuration and Adjustment 117 Adjust Transmissive
136. surface of the roll of ribbon 11 6 12 Printer Setup and Operation 51 Select a Print Mode Select a Print Mode Use a print mode that matches the media being used and the printer options available Table 6 Table 6 Print Modes and Printer Options Print Mode When to Use Printer Options Required Printer Actions Tear Off Use for most applications This mode can The printer prints label formats as it default setting be used with any printer options and most receives them The printer operator can tear media types off the printed labels any time after they print roll media in Tear Off mode fanfold media in Tear Off mode rear feed fanfold media in Tear Off mode bottom feed 11 6 12 P1056468 001 52 Printer Setup and Operation Select a Print Mode Table 6 Print Modes and Printer Options Print Mode When to Use Printer Options Required Printer Actions Peel Off Use when the printer has the Rewind option The printer peels the label from the liner if you want to remove the labels from the during printing and then pauses until the liner one label at a time label is removed The liner winds onto the rewind spindle Red solid lines media Blue dotted lines backing only Rewind Use when the printer has the Rewind option The printer prints without pausing between if you want to save the labels without labels The media is wound onto the rewind separating them or removing them
137. te these steps P1056468 001 1 Raise the media door pr o mud 2 Align the arrow 1 on the ribbon take up spindle knob with the notch 2 in the ribbon take up spindle 2 1 N J 11 6 12 Printer Setup and Operation 55 Load the Ribbon 3 Align the segments of the ribbon supply spindle SN N x lt N 4 Position the ribbon with the loose end unrolling clockwise 5 Place the roll of ribbon on the ribbon supply spindle Push the roll back as far as it will go 6 A ribbon leader makes ribbon loading and unloading easier Does your roll of ribbon have paper or something else attached to the end to serve as a ribbon leader If Then Yes Continue with the next step No a Tear off a strip of media labels and liner about 6 12 in 150 305 mm long from the roll Peel a label from the media strip c Use this label 1 to attach the end of the ribbon 2 to the media strip 3 The media strip acts as a leader 3 1 2 11 6 12 P1056468 001 56 Printer Setup and Operation Load the Ribbon 7 Caution The printhead may be hot and could cause severe burns Allow the A printhead to cool Rotate the printhead open lever 1 to the open position 8 Thread the ribbon over the media dancer assembly 1 and under the ribbon guide roller 2 P1056468 001 11 6 12 Printer Setup and Operation 57 Load the Ribbon 9 Push the ribbon leader forward un
138. tempt to change a password protected parameter the printer displays ENTER PASSWORD Before you can change the parameter you must enter the four digit numeric password After you have entered the password correctly you do not have to enter it again unless you leave Setup mode by pressing SETUP EXIT or by turning off O the printer To enter a password for a password protected parameter complete these steps 1 At the password prompt use MINUS to change the selected digit position 2 When you have selected the digit that you wish to change use PLUS to increase the selected digit value Repeat these two steps for each digit of the password 3 After entering the password press SELECT The parameter you selected to change is displayed If the password was entered correctly you can change the value Default Password Value The default password value is 1234 The password can be changed using the Zebra Programming Language ZPL command KP Define Password or using the printer s web pages ZebraNet wired or wireless print server required Disable the Password Protection Feature You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the KP ZPL command To re enable the password protection feature send the ZPL command KPx where x can be any number from 1 to 9999 P1056468 001 11 6 12 Introduction 21 Control Panel Display Operating Par
139. ter Configuration and Adjustment Calibrate the Ribbon and Media Sensors Manually Calibrate the Ribbon and Media Sensors Manually Use the calibration procedure in this section when necessary to calibrate the printer based on the media and ribbon that you are currently using Manual calibration is recommended whenever you are using pre printed labels or label backing or if the printer will not correctly auto calibrate For issues that may be resolved by sensor calibration see Printing Issues on page 136 e For a summary of the options for initiating calibration see Media and Ribbon Sensor Calibration on page 94 Important Follow the calibration procedure exactly as presented All of the steps must be performed even if only one of the sensors requires adjustment You may press and hold CANCEL at any step in this procedure to cancel the process To perform sensor calibration complete these steps 1 With the printer in the Ready state initiate media and ribbon calibration through the printer s display a Navigate to the following parameter See Control Panel Display on page 17 for information about using the control panel PARWA MEDIA AND RIBBON CAL IBRATE b Press RIGHT SELECT to select START The printer does the following e The STATUS light and SUPPLIES light flash yellow once The PAUSE light blinks yellow e The control panel displays LOAD BACKING P1056468 001 11 6 12 Printer Configuration and A
140. the possible causes and the recommended solutions Display Print Engine Condition UNV ERROR CONDITION INVALID HEAD The ERROR light flashes Table 15 Error Messages Possible Cause The printhead was replaced with one that is not a genuine Zebra printhead Recommended Solution Install a genuine Zebra printhead UNV WARN I NG CLEAN PRINTHEAD The Early Warning for Maintenance feature is enabled and the printhead has reached the end of the specified interval for cleaning See Early Warning for Maintenance on page 89 for more information 1 Clean the printhead 2 On the control panel go to the HEAD CLEANED menu item 3 Press PLUS to select YES to reset the Early Warning for Maintenance printhead cleaning counter HIVVIAMI ERROR CONDITION HEAD OPEN The print engine stops the ERROR light flashes The printhead is not fully closed Close printhead completely The head open sensor is not working properly Call a service technician UNV ERROR CONDITION PAPER OUT The print engine stops the MEDIA light is on the ERROR light flashes 11 6112 The media is not loaded or is loaded incorrectly Load media correctly See Load the Ribbon on page 54 Misaligned media sensor Check position of the media sensor The print engine is set for noncontinuous media but continuous media is loaded Install proper media type or reset p
141. til it passes under the printhead assembly 1 over the snap plate 2 and then over the platen roller 3 3 10 Bring the ribbon leader over the upper ribbon roller 1 and then toward the ribbon take up spindle 2 11 Wind the ribbon leader and attached ribbon counterclockwise around the ribbon take up spindle 11 6 12 P1056468 001 58 Printer Setup and Operation Load the Ribbon 12 Rotate the spindle counterclockwise several turns to wind the ribbon and remove any slack 13 Is media already loaded If No Then a Continue with Load the Media on page 59 Yes P1056468 001 a Push down the printhead assembly 1 and then rotate the printhead open lever 2 until it locks into place b Close the media door 11 6 12 Printer Setup and Operation 59 Load the Media Load the Media 1 Caution The printhead may be hot and could cause severe burns Allow the N printhead to cool Open the printhead assembly by rotating the printhead open lever 1 2 Loosen the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 A A 11 6 12 P1056468 001 60 Printer Setup and Operation Load the Media 3 Slide the outer media guide 1 all the way out P1056468 001 11 6 12 Printer Setup and Operation 61 Load the Media 4 Insert media into the printer Follow the instructions for roll or fanfold media a
142. til the first control panel light turns off The printer configuration is reset to the factory default values No labels print at the end of this test CANCEL PAUSE Self Test Performing this self test temporarily resets the network configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory To perform a CANCEL and PAUSE self test complete these steps 1 Turn off O the printer 2 Press and hold CANCEL PAUSE while turning on I the printer 3 Hold CANCEL PAUSE until the first control panel light turns off The printer s network configuration is reset to the factory default values No labels print at the end of this test P1056468 001 11 6 12 Troubleshooting 155 Printer Diagnostics Communication Diagnostics Test The communication diagnostics test is a troubleshooting tool for checking the interconnection between the printer and the host computer When the printer is in diagnostics mode it prints all data received from the host computer as straight ASCII characters with the hex values below the ASCII text The printer prints all characters received including control codes such as CR carriage return Figure 18 shows a typical test label from this test Note The test label prints upside down Figure 18 Communication Diagnostics Test Label AESPAFOITA 25 AA 5E 45 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 N 18 10 FDCOOO00
143. trol Panel Display Set the Control Character Value Set the control prefix character to match what is used in your label formats CONTROL PREFIX 7E See Control Character on page 100 for more information tem e Set the Format Command Prefix Value Set the format command prefix character to match what is used in your label formats FORMAT PREFIX 5E See Command Character on page 101 for more information ree ma Set the Delimiter Character Value Set the delimiter character to match what is used in your label formats DELIMITER CHAR 2C See Delimiter Character on page 101 for more information EEG Set the ZPL Mode Select the ZPL mode that matches what is used in your label formats ZPL MODE ZPL II See ZPL Mode on page 101 for more information mo Set the Power Up Action Set the action for the printer to take during the power up sequence See Power Up Action on page 92 for more information MEDIA POWER UP CALIBRATION t ee A ee ee ee ollm ee nmm reir e 11 6 12 P1056468 001 di Introduction Control Panel Display ZHAWI 4 HEAD CLOSE CAL I BRAT I ON BACKFEED E AVIZ DEFAULT LABEL TOP 000 MONADA LEFT POSITION 0000 x VI 74 xa HEAD TEST COUNT 0000 P1056468 001 Set the Head Close Action Set the action for the printer to take when you close the printhead See Head Close Actio
144. ution Check the printer driver or software communications settings if applicable If you are using serial communication check the serial port settings See Port Settings on page 103 If you are using serial communication make sure that you are using a null modem cable or a null modem adapter Check the printer s handshake protocol setting The setting used must match the one being used by the host computer See Set the Host Handshake Protocol Value on page 105 If a driver is used check the driver communication settings for your connection Ensure that the flow control settings match Check the communication cable length See Table 4 on page 41 for requirements Check the printer driver or software communications settings if applicable A label format was sent to the printer but was not recognized The DATA light flashes but no printing occurs 11 6 12 The prefix and delimiter characters set in the printer do not match the ones in the label format Verify the prefix and delimiter characters See Set the Control Prefix Character Value on page 100 and Set the Delimiter Character Value on page 101 Incorrect data is being sent to the printer Check the communication settings on the computer Ensure that they match the printer settings If the problem continues check the label format P1056468 001 146 Troubleshooting Ribbon Problems Ribbon Problems Table 1
145. w to set and use 88 user menu item 31 11 6 12 reset network settings user menu item 35 ways to reset 99 reset printer to default values 93 restore factory default settings 19 network settings 19 printer or printer default values 93 rewind spindle 113 ribbon adhesive test 50 broken or melted ribbon 146 determining coated side 49 ordering 11 removal 112 ribbon not detected correctly 146 scratch test 50 setting print method to Thermal Transfer mode 85 specifications 165 when to use 49 wrinkled ribbon 146 ribbon sensor cleaning 128 location 128 when to clean 125 ribbon sensor calibration procedure 106 user menu item 27 ways to initiate 94 roll media 47 loading 61 routine maintenance 123 run a ZBI program START PROGRAM user menu item 32 ways to run 95 S sales 11 schedule for cleaning 125 scratch test media type 49 ribbon coated side 50 self tests 148 CANCEL 149 communications diagnostics 155 FEED 151 FEED and PAUSE 154 PAUSE 150 Power On Self Test POST 148 11 6 12 Index 177 sensor profile how to print 91 user menu item 26 sensor type user menu item 22 ways to select 102 sensors cleaning 128 interpreting sensor profile 156 label available sensor location 128 lower media sensor adjustment 118 ribbon sensor location 128 transmissive media sensor adjustment 115 serial communications user menu item 27 ways to set 103 serial port characteristic
146. while turning on 1 the printer Hold FEED until the first control panel light turns off The printer prints a series of labels Figure 16 at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label Figure 16 FEED Test Label TU 90 15 V E oo N lain TERES elalive Darkness 3 EE QE I o BE A S 23 gt 53 6 2 mmm 4 Bi 8 E M 2DOTCD128 4 See Figure 17 and Table 20 Inspect the test labels and determine which one has the best print quality for your application If you have a bar code verifier use it to measure bars spaces and calculate the print contrast If you do not have a bar code verifier use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test 11 6 12 P1056468 001 152 Troubleshooting Printer Diagnostics Figure 17 Bar Code Darkness Comparison ROTATED BAR CODES 2 X 3 zem _ SEXE 2 o e a a gt c Ss E m cln A EE 1 Qa H A S u D m 0 000 ME mm gt EE 2 gt mm mmm o L LI Y O O C I 3 or ANE SLIGHTLY LI

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