User guide for NETKEY administration module version 3.0.0
Contents
1. User guide for NETKEY administration module version 3 0 0 User manual for NETKEY administration console version 3 Introduction List users User access User roles Reset password Manage single Keys Key bundle administration Create a key Bungle Modify a key bundle Grant access Moa cece ete 38 Export to Excel Delete a key bundle Install job administration Order install jobs su View pending JOS cic ccececssesecsesceseesessesessessesesseseesessesesessesessesseneese IS Address logs Resident logs User o Key bundielogs ere Battery status epo ere S ES 60 62 64 17 18 20 21 22 23 26 37 29 34 35 40 46 48 50 50 56 57 58 66 User manual for NETKEY administration console version 3 Introduction This user guide can be used as a reference guide to the available functions in NETKEY as well as a guide to how these functions are used In general the functions are described in a logical sequence in which the user would need them However the functions are also to some extent grouped together depending on the topic Some of the functions are described using case stories to exemplify how the functions would be used in practice The reader should be aware that any addresses users dates etc do not necessarily correspond to the data in NETKEY at the time this guide is used However the described methods will be valid unless other information has been p2. Grids gt Sort order 60 User manual for NETKEY administration console version 3 If you want to export the log data to an Excel file press the button Export al right above the grid Export all at the top 61 User manual for NETKEY administration console version 3 User logs Show user log Press the Logs button on the dashboard and then Show user log to view log files for a specific user To view the log for a user first you ll have to select the time period you want to view logs for By default logs from the last month will be displayed To change this press the calendar icons next to the Start date and or End date Start date 2015 07 19 cp Then press Continue Now you ll have to select the user you want to view logs for The column headings can be used to sort the list of users and the Quick search field can be used to find a specific user for more information see the section Common functions gt Grids The selected user gets highlighted with a light blue background for instance John John Jebelli 44512345678 Press Continue The logs contain the following information 62 User manual for NETKEY administration console version 3 e At what time a user has logged in to or off the mobile application e The doors opened by the user O Including the specific address and date and time e In case of any error
3. Include public door can only be ticked if the selected address is a private door inside an apartment block and the apartment block s entrance has not yet been fitted with a BEKEY door unit If you select this checkbox BEKEY will try to install a door unit on the apartment block entrance as soon as possible and your users who you have granted access to the private door will automatically receive access to also open the apartment block door as soon as its unit has been installed Press Continue Continue 0 Key bundles If your order includes the installation of BEKEY motorlocks on private doors you are able to select one or more key bundles As soon as the door units have been mounted the addresses will be added to the selected key bundle s Press Continue Continue gt 54 User manual for NETKEY administration console version 3 Phone This is the point you can enter a phone number where BEKEY can reach you or your department in case of questions about your order not required Press Continue Complete Finally you are presented with an overview of the entered data addresses job types locksmiths and or service windows and optionally key bundles If something is incorrect press the Edit button next to the section you would like to modify to get back to that page Edit If everything looks okay press Complete to create the order Complete Ple
4. To restore the side menu and show texts next to the icons again press this arrow at the bottom of the side menu User manual for NETKEY administration console version 3 In instances where this user guide talks about pressing a specific button on the dashboard you can always choose to press the corresponding button in the side menu instead User manual for NETKEY administration console version 3 Grids While working within NETKEY you will often see grids e g users key bundles or other tabular data The following pages describe the functionality common to most grids in NETKEY Quick search At the top left corner of many grids you will see the field Quick search Quick search When you enter some characters into this field the grid is automatically filtered to only display matching entries The quick search function works across all relevant columns In the following example of a grid of users two entries are displayed because the characters ja are contained in the login user name of the first user and are also a part of the e mail address of the second user ja Login First name Last name Department gt Phone number E mail Jan Andersen Lars Lars Lundgren 46766226109 In the grid s bottom right corner you can see the number of items the filter resulted in 2 and the number of entries that would be shown if no text was entered into the Quick search field 22 Once you clear
5. more information see the section Common functions gt Grids If you want to give access to the address to a new user press Add to create a new user Add For more information about creating users see the section User administration gt Create a user Once you have selected or created the users who should have access to the address press Continue Continue 0 Complete Finally you are presented with an overview of the entered data address optional time restrictions and user s In case of incorrect information press the Edit button next to the section you would like to modify to get back to that page Z Edit 32 User manual for NETKEY administration console version 3 Once you ascertain the information press Complete to create the access Complete 33 User manual for NETKEY administration console version 3 Key bundle administration An electronic key bundle in NETKEY is an analogous of physical key bundles because it contains keys for a number of selected doors However unlike a physical key bundle NETKEY s electronic key bundles provide the advantage of being restricted to specific dates days of the week and or times during the day and being usable by multiple users at the same time Key bundles can also be deactivated or removed from some users using NETKEY without those users having to be present physically NRI Key bundles Pres
6. in case of a vacation or suspected account abuse click on the green circle You will be asked to confirm blocking the user You can reverse this action by clicking in the same place and confirming to unblock the user If you block a user he she will no longer be able to log in to any BEKEY app or open doors 26 User manual for NETKEY administration console version 3 Delete a user To permanently remove a user find the user in the list press the small arrow next to the Edit button then click Delete H Edit roles N Reset password G Delete You will be asked to confirm the user deletion Deleting a user is a permanent action and you won t be able to view log files for deleted users A deleted user can no longer log in to BEKEY apps nor open doors 27 User manual for NETKEY administration console version 3 Reset password If a user forgets his her password you can reset it by finding the user in the list pressing the small arrow next to the Edit button then pressing Reset password iF gt y H Edit roles Y Reset password You will be asked to confirm that you wish to reset the user s password The user will receive a randomly generated password in form of a text message and can change it to a personalized one using the mobile application 28 User manual for NETKEY administration console version 3 Manage single keys P Give access Press Give acc
7. information see the section Common functions gt Grids gt Select multiple entries d Bekeyvej 3 2630 Taastrup Private door Bekeyvej 4 2630 Taastrup Private door F Bekeyvej 5 2630 Taastrup Private door You can add addresses from multiple streets cities by performing a new search at the top of the page Once you have selected some address es for the key bundle press Continue Users If you already know which users should be granted access to the addresses in the key bundle initially you can select them at this stage You can also skip this step and use the function Give access to grant access to users later on 36 User manual for NETKEY administration console version 3 To give access to one or multiple existing users select them from the list You can use the Quick search field to quickly find a user and or order the list by clicking the column headings for more information see the section Common functions gt Grids Press Continue Time Here you can define the time frames for when the key bundle should be active If you don t change anything on this page the key bundle will remain usable 24 7 effective immediately and until it is manually removed By clicking on the calendar icon next to Start date you are able to select the date when the key bundle becomes valid Start date aun If you select a start date the key bundle cannot be
8. into the field Customer then select the customer from the list as shown below SS Add customer department HU Customer vI Virksomhed Aps Department J If you want to grant roles to the user for the selected customer s main department or in case the selected customer does not have departments press Add 24 User manual for NETKEY administration console version 3 However if you only want to grant roles to the user for a specific department of the selected customer type the first few characters of the department name into the field Department and select the department from the list before pressing Add The selected customer department are added to the list as a new column and you can now tick the check boxes to grant one or more roles for the new customer department to the user as described above Once adding removing roles from the user is complete press Save changes at the bottom of the page Cancel Save changes 25 User manual for NETKEY administration console version 3 Block a user From the list of users it is also possible to block a user from using BEKEY The column Blocked tells you whether a user is currently blocked A green circle indicates that the user is active not blocked and may use BEKEY as usual 6 A red circle indicates a blocked user who is not allowed to log in to BEKEY L If you want to block a user e g
9. of your contractual agreement with BEKEY 57 User manual for NETKEY administration console version 3 Address logs EN Show address log Press the Logs button on the dashboard and then Show address log to view log files for a specific address To view the log for an address first you ll have to select the time period you want to view logs for By default logs from the last month will be displayed To change this press the calendar icons next to the Start date and or End date Start date 2015 07 19 aly Now you ll have to select the address you want to view logs for Enter the first few characters of a street name city or zip code The system will suggest known locations based on your input Select the correct street or city by clicking on the suggestion in the list beneath the input field bek um xX No Search fF Bekeyvej Taastrup Danmark Once you have selected a street or city you can optionally enter a house number into the No field Bekeyvej Taastrup Danmark x 2 Gams Then press the Search button Search 58 User manual for NETKEY administration console version 3 A list of addresses at the selected location is displayed d b Address Type Bekeyvej 2 2630 Taastrup Private door Click the address you want to view logs for the selected address gets highlighted with a light blue background Bekeyvej 2 2630 Taastrup Private door Th
10. p If you select a start date the key bundle cannot be used prior to this date By clicking on the calendar icon next to End date you are able to select a date when the key bundle automatically expires End date wal If you only want the key bundle to grant access on specific days of the week click on them 43 User manual for NETKEY administration console version 3 here For instance this key bundle would only grant the user permission to open the door s on Tuesdays and Thursdays SUN MON TUE WED FRI SAT If you unintentionally selected some days of the week and want to remove this constraint press All week All week If you only want to grant access during some time of the day press the small arrows next to the From and To fields From e dad e Press the up and down arrows to change the hour minute or enter the desired values into the time fields A A 06 UU Va Va aes In this example access to open the door s will only be granted between 6 AM and 10 AM From 06 00 To 10 00 To remove the constraint to a specific time of the day press the All day button to reset the From and To fields All day Once you are finished updating the time restrictions or if you don t want to change them 44 User manual for NETKEY administration console version 3 press Continue Continue 0 Complete Finally you are presented with an overview
11. password twice into these fields Password Enter to change password WEAK Repeat Repeat new password The indicator between the two fields displays the average security of the password A strong password contains both digits lowercase and uppercase letters and preferably special characters When you are done editing the user press Update to save and apply the changes Cancel Update 21 User manual for NETKEY administration console version 3 User access To view a list of accesses granted to a user find the user in the list press the small arrow next to the Edit button then click View details Edit roles In the section Details you are able to view when the user was created and when the user last logged in to BEKEY In the section Keys you can view a list of all single address accesses granted to this user In the section Key bundles you can view a list of all key bundles this user has been granted access to 22 User manual for NETKEY administration console version 3 User roles To view a list of roles granted to a user find the user in the list press the small arrow next to the Edit button then click Edit roles fa U f iew details WEdit roles Reset password One user account can have different roles for different customers departments On the left a list of all roles available in the system is displayed example Role A
12. used before this date By clicking on the calendar icon next to End date you are able to select a date when the key bundle automatically expires End date n If you only want the key bundle to grant access on specific days of the week click on them here For instance this key bundle would only grant the user permission to open the door s on Tuesdays and Thursdays SUN MON TUE WED FRI SAT If you accidentally selected some days of the week and want to remove this constraint 37 User manual for NETKEY administration console version 3 press All week All week If you only want to grant access during some time of the day press the small arrows next to the From and To fields From 2p To mp Press the up and down arrows to change the hour minute or enter the desired values into the time fields A A 06 00 Va Va a In this example access to open the doors will only be granted between 6 AM and 10 AM From 06 00 To 10 00 To remove the constraint to a specific time of the day press the All day button to reset the From and To fields All day Press Continue Complete Finally you are presented with an overview of the entered data name of the key bundle 38 User manual for NETKEY administration console version 3 addresses initial user s and optional time restrictions If you notice something incorrect press the Edit button next to t
13. DDRESS MANAGER ADMIN ADMIN RO Hover the mouse above an underlined role name e g ADMIN to view a short description of the role To the right of the role names one column is displayed for each customer department the user has access to example All departments Stork benhavn Sj lland og Virksomhed Aps Virksomhed Aps Bornholm ud dl t If many customers departments are displayed you can scroll the list to the left or right by 23 User manual for NETKEY administration console version 3 pressing these buttons gt To remove a role from a user untick the check box to the right of the role name and below the name of the customer department for which the role should be removed from the user For instance to remove the role ADMIN for the department Stork benhavn of the customer Virksomhed ApS from the user click here to remove the checkmark lt All departments Stork benhavn Role Virksomhed Aps Virksomhed Aps ADDRESS MANAGER I LC ADMIN k lt ds To add a role to a user tick the check box to the right of the new role name and below the name of the customer department where the user should be granted the role If you want to grant a role to the user for a customer department which is not visible in the list press the button Add customer department at the top right corner of the page Add customer department Type the first few characters of the customer name
14. EN for English or DA for Danish Change customer If your user account is permitted to manage more than one customer these buttons are visible in the top menu User manual for NETKEY administration console version 3 All Virksomhed Aps The button to the right displays the name of the currently active customer i e usually the name of your organization To change the active customer L Press the button that displays the name of the active customer 2 Enter the first few characters of the name of the customer you wish to manage S Select the customer from the list All Virksomhed Aps Constrain search by customer type If you manage many different customers you can constrain your search to a specific type of customer by selecting it from the dropdown to the left of the customer name All 0mhed Ap lt All Apartment blocks Business Consumers Government Test customers If you for instance select Consumers here you will the next time you change to a different customer only see suggestions for customers of this type Change department If your user account is permitted to manage more than one department these buttons are visible in the top menu User manual for NETKEY administration console version 3 All Virksomhed Aps All Hi The button in the middle displays the currently active customer i e usually the n
15. ame of your organization while the button on the right displays the name of the currently active department or All when you are working with the customer s main department To change the currently active department L Press the button on the right displaying the name of the currently active department or All 2 Enter the first few characters of the department you would like to manage 3 Select the department from the list Jensen Sj lland og Bornholm 7627 Stork benhavn Change to the main department To manage the active customer s main department L Press the button to the right displaying the name of the active department 2 Press All ps Sborkebenhavr Search User manual for NETKEY administration console version 3 Navigation On the dashboard you can find links to the most commonly used features in NETKEY When you are logged in you can always return to the dashboard by pressing the BEKEY logo in the top left corner It is easy to switch between functions without necessarily going back to the dashboard by pressing the buttons in the side menu which correspond to the links on the dashboard Ba Dashboard A Give access Key bundles Admin users Addresses Logs If you want to concentrate on working with a specific function or are using a small screen you can minimize the side menu by pressing the arrow button in the side menu
16. ase note If your order contains one or more urgent jobs please also notify BEKEY operations by calling 4543439990 between 9 AM and 4 PM Central European Time 55 User manual for NETKEY administration console version 3 View pending jobs L aid Pending jobs To view a list of all addresses you have ordered jobs for and which are not yet finished press the button Pending jobs on the dashboard You can use the Quick search field to quickly find an address and or order the list by address or locksmith service window by clicking the column headings for more information see the section Common functions gt Grids 56 User manual for NETKEY administration console version 3 Logs Logs Press the Logs button on the dashboard to view log files You can view these types of logs e Address o The address log shows which user s opened a specific address and at what time 6 Residents O The resident log shows which user s visited a specific resident and at what time User O The user log shows details about each individual users activity including the doors he or she opened and at what time e Key bundle o The key bundle log shows which user s opened any address contained in a specific key bundle and at what time Battery status o The battery status report shows a complete list of the current battery level for each of the customers departments door units Only if part
17. credentials and a link to install the mobile app 18 User manual for NETKEY administration console version 3 o The user can reset his her own password by requesting a text message with a confirmation code o The user can receive a text message when a new access is assigned O Itis possible to send a message to all users with a cell phone number via BEKEY O Cell phone number is required if two factor authentication is enabled optional feature E mail O The user can reset his her own password by requesting an e mail with a confirmation code Press Create to create the new user Repeat Repeat new password fv Cancel Create 19 User manual for NETKEY administration console version 3 List users Press the button Users on the dashboard to view a list of all users created for the active customer department The column headings can be used to sort the list of users and the Quick search field can be used to find a specific user for more information see the section Common functions gt Grids 20 User manual for NETKEY administration console version 3 Modify a user To modify a user find the user in the grid and press Edit next to the user 2 Edit fan You can change the user s login first and last name phone number e mail address and password If you do not want to change the user s password simply leave the bottom two fields empty Otherwise enter the new
18. e The system will suggest known streets based on your input Select the correct street by clicking on the suggestion in the list beneath the input field bek r x No Search fF Bekeyvej Taastrup Danmark Please note If the street is not listed please contact BEKEYs operations department for assistance Do not enter a house number but simply press Search Search A list of addresses on the selected street is displayed Press the button Copy to new next to any one address Copy to new Enter the new address as accurate as possible e House number replace the suggested value if necessary e Optionally house letter e Optionally floor e Optionally door designation e g utility room e Optionally apartment number Press Create to create the new address Create 52 User manual for NETKEY administration console version 3 The new address will automatically be added to the list and selected Once you have selected or created all addresses for the job press Continue Jobs On the page Jobs for each address you can choose 6 The type of job e g mounting unmounting maintenance or battery replacement e Whether the job should be performed by BEKEY your own locksmith or an external company Oo If BEKEY mounts door units on private doors you can also select one of the agreed upon service windows 6 Whether BEKEY should install a door unit on the apartmen
19. e addresses contained in the key bundle O Including the specific address and date and time and O Which user opened the door In case of any errors the address and date and time where a door opening failed and the name of the user who tried to open the door The list can be ordered by clicking the column headings for more information see the section Common functions gt Grids gt Sort order a If you want to export the log data to an Excel file press the button Export all at the top right above the grid Ing Ex por t all 65 User manual for NETKEY administration console version 3 Battery status report Battery status Press Logs on the dashboard then Battery status to view the battery status for your BEKEY door units By default the logs display all BEKEY motorlocks installed on all of your addresses The list can be filtered by providing values for one or more of the following fields Start date O Select the calendar icon to restrict the search to addresses which battery Status last was measured after a specific date Start date Gay End date e Select the calendar icon to restrict the search to addresses which battery Status last was measured before a specific date End date aaj Postal code O Enter a zip code to restrict the search to motorlocks in a specific zip code Address O Enter the first few characters of a street name to restrict the search to m
20. ed adding and or removing addresses from to the key bundle press Continue Continue 0 Users Here you can grant additional users access to the key bundle or remove access to it from users To grant access to one or multiple existing users select them from the list You can use the Quick search field to quickly find a user and or order the list by clicking the column headings for more information see the section Common functions gt Grids To remove access to the key bundle from one or multiple users untick the checkbox next to these users 42 User manual for NETKEY administration console version 3 If you would like to view the exact list of users who have been granted access to the key bundle you can press the link show selected at the bottom right corner of the grid gt show 3 selected If you remove a user their entry is deleted from the grid immediately To undo removing a user or if you want to add additional users switch back to the list of all users by pressing the link show all including deselected in the grid s bottom right corner Once you complete adding and or removing users to from the key bundle press Continue Time Here you can define the time frames for when the key bundle should be active By clicking on the calendar icon next to Start date you are able to select the date when the key bundle becomes valid Start date
21. een granted access to the key bundle you can press the link show selected at the bottom right corner of the grid ho 3 selected If you remove a user their entry is deleted from the grid immediately To undo removing a user or if you want to add additional users switch back to the list of all users by pressing the 46 User manual for NETKEY administration console version 3 link show all including deselected in the grid s bottom right corner Once you complete adding and or removing users to from the key bundle press Save changes at the bottom of the page 47 User manual for NETKEY administration console version 3 Export to Excel If you want to export the addresses and users of a key bundle to an Excel file press Key bundles on the dashboard and locate the key bundle in the list The column headings can be used to sort the list and the Quick search field can be used to locate a key bundle by name for more information see the section Common functions gt Grids Once you locate the key bundle you want to export data from press the small arrow to the right of the Edit button then select Export data Z Edit C ura Aakash View details Y Give access W Export data 48 User manual for NETKEY administration console version 3 Delete a key bundle If you want to permanently delete a key bundle press Key bundles on the das
22. en press Continue The list can be ordered by clicking the column headings for more information see the section Common functions gt Grids gt Sort order If you want to export the log data to an Excel file press the button Export all at the top right above the grid Export all 59 User manual for NETKEY administration console version 3 Resident logs Show resident log Press the Logs button on the dashboard and then Show resident log to view log files for a specific resident To view the log for a resident first you ll have to select the time period you want to view logs for By default logs from the last month will be displayed To change this press the calendar icons next to the Start date and or End date Start date 2015 07 19 cms Now you ll have to select the resident you want to view logs for Enter the first few characters of a first or last name The system will suggest known residents based on your input Select the correct resident by clicking on the suggestion in the list beneath the input field Press the Search button Search A list of residents is displayed Click the resident you want to view logs for the selected resident gets highlighted with a light blue background Then press Continue The list can be ordered by clicking the column headings for more information see the section Common functions gt
23. ess on the dashboard to quickly grant access to a single address to one or several users Address Select the address you wish to grant access to Enter the first few characters of a street name city or zip code The system will suggest known locations based on your input Select the correct street or city by clicking on the suggestion in the list beneath the input field bek Gay x lt No Search fF Bekeyvej Taastrup Danmark Once you have selected a street or city you can optionally enter a house number into the No field Bekeyvej Taastrup Danmark x 2 Guam Then press the Search button Search A list of addresses at the selected location is displayed 29 User manual for NETKEY administration console version 3 d b Address Type Bekeyvej 2 2630 Taastrup Private door Click the address you want to grant access to the selected address gets highlighted with a light blue background Bekeyvej 2 2630 Taastrup Private door Press Continue Time Here you can define the time frames for when the access should be active If you don t change anything on this page the access will remain active 24 7 effective immediately and until it is manually removed By clicking on the calendar icon next to Start date you are able to select the date when the access becomes valid Start date aay If you select a start date the access cannot be used before this date By c
24. hboard and locate the key bundle in the list The column headings can be used to sort the list and the Quick search field can be used to locate a key bundle by name for more information see the section Common functions gt Grids Once you have located the key bundle you want to delete press the small arrow to the right of the Edit button then select Delete amp Cd a Edit Q View details Give access x Export data Delete 49 User manual for NETKEY administration console version 3 Install job administration Order install jobs D go Order install job Press Order install job on the dashboard to create an install job for BEKEY and or your own locksmiths This module can be used to order the following types of jobs e Mounting a BEKEY motor lock on a private door e Unmounting a BEKEY motor lock from a private door e Installing a BEKEY door unit inside an apartment block entrance e Maintaining or changing batteries in an existing BEKEY door unit Addresses Select the address es you wish to create install jobs for Please note If you are ordering mounting of BEKEY motor locks onto multiple private doors at the same time and choose to add the new door units addresses to one or more key bundles during this process all addresses in the order will be added to the key bundle s you select Thus it might be beneficial to create separate orders in case the newly mounted u
25. he section you would like to modify to get back to that page Edit If everything is correct press Complete to create the key bundle Complete 39 User manual for NETKEY administration console version 3 Modify a key bundle To modify a key bundle locate it in the list by pressing Key bundles on the dashboard The column headings can be used to sort the list and the Quick search field can be used to locate a key bundle by name for more information see the section Common functions gt Grids Press Edit next to the key bundle you want to modify g Edit Name On the first page you are able to rename the key bundle Under normal circumstances we do not recommend to change the name of key bundles but if you intend to modify e g the time restrictions of the key bundle it would make sense to update the name to reflect the new purpose of the key bundle Press Continue Continue 0 Addresses You can add and or remove addresses to from the key bundle If you do not want to modify the addresses contained in the key bundle simply press Continue Continue 0 Add addresses 40 User manual for NETKEY administration console version 3 Enter the first few characters of a street name city or zip code The system will suggest known locations based on your input Select the correct street or city by clicking on the suggestion in the list beneath the i
26. instance when you are selecting an address to create a single key To select click once on a row and the selected entry is highlighted with a light blue background Bekeyvej 3 2630 Taastrup Private door Private door Bekeyvej 4 2630 Taastrup Bekeyvej 5 2630 Taastrup Private door If you change your mind press once on the row again and the highlighting disappears You can also change your selection by simply clicking on a different row Select multiple entries Some grids allow you to select multiple entries for instance when you are granting users access to a key bundle Entries can be selected in multiple ways as described below The method to use will depend on your personal preferences Check boxes You can tick the check boxes to the left of entries to select them or remove them from the selection e rs R Louise Milie Many grids also allow you to select all entries on the current page by ticking a checkbox in the first columns heading 12 User manual for NETKEY administration console version 3 Login Peter If the grid has multiple pages and you want to select all entries from all pages first select all entries on the current page as described above then click the link that is shown in the example below A ems on this page were selected Select all 166 items qap If you untick the checkbox in the first columns heading only entries displayed on the grid s current page are removed fr
27. licking on the calendar icon next to End date you are able to select a date when the access will automatically expire End date amy If you only want the access to be granted on specific days of the week click on them here 30 User manual for NETKEY administration console version 3 For instance this access would only grant the user permission to open the door on Tuesdays and Thursdays SUN MON TUE WED FRI SAT If you accidentally selected some days of the week and want to remove this constraint press All week All week If you only want to grant access during some time of the day press the small arrows next to the From and To fields From e To Press the up and down arrows to change the hour minute or enter the desired values into the time fields A A 06 UU Va Va aes In this example access to open the door will only be granted between 6 AM and 10 AM From 06 00 To 10 00 To remove the constraint to a specific time of the day press the All day button to reset the From and To fields All day Press Continue 31 User manual for NETKEY administration console version 3 Continue 0 Users Select the users who should have access to the address To give access to one or multiple users select them in the list You can use the Quick search field to quickly find a user and or order the list by clicking the column headings for
28. nits belong to different areas or for other reasons should be added to different key bundles Enter the first few characters of a street name city or zip code The system will suggest known locations based on your input Select the correct street or city by clicking on the suggestion in the list beneath the input field 50 User manual for NETKEY administration console version 3 bek n bod No Search fF Bekeyvej Taastrup Danmark Once you have selected a street or city you can optionally enter a house number into the No field Bekeyvej Taastrup Danmark x 2 Gace Then press the Search button Search A list of addresses at the selected location is displayed Select the address es you want to include in the key bundle e g by ticking the checkboxes to the left of addresses for more information see the section Common functions gt Grids gt Select multiple entries d Bekeyvej 3 2630 Taastrup Private door Bekeyvej 4 2630 Taastrup Private door F Bekeyvej 5 2630 Taastrup Private door You can add addresses from multiple streets cities by performing a new search at the top of the page Creating a new address If you want to order the mounting of a motorlock on an address which does not exist in the system you can create the missing address as follows 51 User manual for NETKEY administration console version 3 Enter the first few characters of a street nam
29. nput field bek am x No Search fF Bekeyvej Taastrup Danmark Once you have selected a street or city you can optionally enter a house number into the No field Bekeyvej Taastrup Danmark x 2 m Then press the Search button Search A list of addresses at the selected location is displayed Select the address es you want to include in the key bundle e g by ticking the checkboxes to the left of addresses for more information see the section Common functions gt Grids gt Select multiple entries d Bekeyvej 3 2630 Taastrup Private door Bekeyvej 4 2630 Taastrup Private door F Bekeyvej 5 2630 Taastrup Private door You can add addresses from multiple streets cities by performing a new search at the top of the page 41 User manual for NETKEY administration console version 3 Remove addresses To remove addresses from the key bundle start by pressing the link show selected at the bottom right corner of the grid The list now displays all addresses contained in the key bundle and you can untick the checkboxes to remove addresses which should no longer be contained in the key bundle Please note that the addresses are removed from the list immediately To undo removing an address first press show all including deselected at the bottom right corner of the grid and re add the address as described previously Once you have finish
30. of the entered data name of the key bundle addresses user s and optional time restrictions If something is incorrect press the Edit button next to the section you would like to modify to get back to that page Edit If everything looks correct press Complete to save the changes to the key bundle Complete 45 User manual for NETKEY administration console version 3 Grant access You can easily grant access to a key bundle to new users or remove access to a key bundle from users without having to modify it First press Key bundles on the dashboard to find the key bundle in the list The column headings can be used to sort the list and the Quick search field can be used to locate a key bundle by name for more information see the section Common functions gt Grids Press the small arrow next to the Edit button next to the key bundle and then click Give access E gt View details Give access i Maem eb a C aia To give access to one or multiple existing users select them from the list You can use the Quick search field to quickly find a user and or order the list by clicking the column headings for more information see the section Common functions gt Grids To remove access to the key bundle from one or multiple users untick the checkbox next to these users If you would like to view the exact list of users who have b
31. om the selection In case entries on other pages are still selected after this a link similar to the example below will be displayed If you click this link all remaining entries are removed from the selection regardless of the page they are displayed on Explorer method You can also choose to select or deselect entries as common in many applications such as Windows Explorer To select an entry using this method click anywhere inside the row Please note that if other entries on the current page are selected this will remove them from the selection Selected entries on other pages of the grid are not removed from the selection To select multiple entries hold down Ctrl on your keyboard while you click on rows in the grid When you hold down Ctrl while clicking on entries other entries are not affected i e you don t lose your selection 13 User manual for NETKEY administration console version 3 Lars Lars Louise p Mie Mie Ole Ole Ole TEST Hansen Ole TEST olehansen ole sletten i Leif To select a range of entries next to each other you can click on the first row hold down Shift on your keyboard and click on the last row This will select all entries in the range including the two you clicked on J i Le Le Id Lars Louise Mie Ole S malo TOT h L a a a Switch between all only selected entries After selecting one or several entries you can switch to show only selec
32. otorlocks on a specific street Bluetooth address O Enter some characters from a door unit s Bluetooth address if you want to view the battery status for only one door unit and know its Bluetooth address Min voltage O Enter a value to restrict your search to door units with a battery voltage 66 User manual for NETKEY administration console version 3 equal to or higher than the entered value e Max voltage e Enter a value to restrict your search to door units with a battery voltage equal to or lower than the entered value To undo your input and again view battery status for all door units at your addresses press the Clear all button Clear all After entering some values or if you do not want to restrict the search to specific door units press Continue Continue 0 In addition to the door unit s address the list also displays the Bluetooth address and the voltage level measured during the last opening 6 The Bluetooth address is the unique identifier for a BEKEY door unit installed at a given physical address e The Battery voltage indicates the remaining battery level of the door unit e The log date specifies the date for the last measurement usually the most recent date when the door was opened If you want to export the log data to an Excel file press the button Export all at the top right above the grid Export all p 67
33. remove roles to from a user e Block or delete a user e Reset a user s password 17 User manual for NETKEY administration console version 3 Create a user To create a new user press the button Users on the dashboard peel Users then press Add at the top right corner of the page Add When creating a new user these two fields are mandatory e Login user name O When deciding on a login for a new user it is recommended to choose the same user name as elsewhere e g one the user already uses to log in toa computer network O Logins are not case sensitive so you cannot create both a user called Peter and a user called pEtEr for the same customer 6 Password O You can enter a simple password for the new user unless your organization has a different agreement with BEKEY your users can change to their preferred password using the mobile application o Ifyou enter the user s cell phone number you can tick the check box Autogenerate password on server instead of entering a password manually The user will receive a random password as a text message as well as his or her login and CAN number Filling the following fields can simplify your user administration in the future e First and last name O You will be able to search for the user e g for modification or password reset by name instead of login e Cell Phone number O The user will receive a text message with login
34. rovided Please note that the availability of some features depends on your contract with BEKEY as well as the permissions of your user account User manual for NETKEY administration console version 3 Common functions Log in Go to https admin bekey dk Enter your user name customer account number and password example Login into Netkey Username Hans 4 CAN number 1699 H Pass word LILITILE Switch to two Factor authentication Forgot password Back to bekey dk Click on Log in To familiarize yourself with NETKEY you can use the following user information User name Hans CAN number 1699 Password hans1234 User manual for NETKEY administration console version 3 Top menu The blue bar at the top of each page top menu shows e The current display language e Maybe Name of the active customer e Maybe Name of the active department 6 Your name e Log out button If you are not sure about the function of a button here hover your mouse above it anda short description will pop up Log out Remember to log out after working in NETKEY To do that press the right most button in the top menu Hi Hans Jensen Change language To change the language that NETKEY is displayed in press the left most button in the top menu The button can look different than displayed above because its label is an abbreviation of the currently selected language e g
35. s the address and date and time where a door opening failed The list can be ordered by clicking the column headings for more information see the section Common functions gt Grids gt Sort order If you want to export the log data to an Excel file press the button Export all at the top right above the grid Ing Fx porta Il 63 User manual for NETKEY administration console version 3 Key bundle logs Show key bundle log Press the Logs button on the dashboard and then Show key bundle log to view log files for a specific key bundle To view the log for a key bundle first you ll have to select the time period you want to view logs for By default logs from the last month will be displayed To change this press the calendar icons next to the Start date and or End date Start date 2015 07 19 gt Then press Continue Now you ll have to select the key bundle you want to view logs for The column headings can be used to sort the list of users and the Quick search field can be used to find a specific user for more information see the section Common functions gt Grids The selected key bundle gets highlighted with a light blue background for instance All doors Press Continue 64 User manual for NETKEY administration console version 3 The logs contain the following information e Door openings at any of th
36. s the button Key bundles on the dashboard to 6 Create a key bundle 6 Modify a key bundle Give or remove user access to from key bundles 6 Export a key bundles contents to an Excel file e Delete a key bundle 34 User manual for NETKEY administration console version 3 Create a key bundle Press Key bundles on the dashboard then Create at the top right corner of the page to create a new key bundle Name Choose a name for the key bundle 6 An ideal name explains the area time restrictions or purpose of the key bundle e g Route 1 day or Area 2 night Press Continue Addresses Select the address es you want to include in the key bundle Enter the first few characters of a street name city or zip code The system will suggest known locations based on your input Select the correct street or city by clicking on the suggestion in the list beneath the input field bek Goan x No Search fF Bekeyvej Taastrup Danmark Once you have selected a street or city you can optionally enter a house number into the No field 35 User manual for NETKEY administration console version 3 Bekeyvej Taastrup Danmark X 2 Gass Then press the Search button Search A list of addresses at the selected location is displayed Select the address es you want to include in the key bundle e g by ticking the checkboxes to the left of addresses for more
37. t block entrance in front of a private door If the address does not have a BEKEY door unit installed the job type will automatically be set to Install unit and does not need to be selected Install unit Y If the selected address already has a BEKEY door unit installed please use the dropdown in the column Job type to specify what the locksmith fitter should do at the address repair the unit replace batteries or remove the unit The options in the dropdown in the column Locksmith Service window depend on the selected address as well as your contractual agreement with BEKEY e Apartment block entrances will automatically be set to be mounted or maintained by BEKEY thus you cannot select another option in this column if the selected 53 User manual for NETKEY administration console version 3 address is an apartment block entrance e If your agreement with BEKEY specifies that your own locksmiths fitters mount and maintain door units on your private doors you can select the locksmith customer who should perform the job e g your own organization or an external company If your agreement with BEKEY includes mounting maintenance service you can select one of the agreed upon service windows depending on the date and time frame when you want the job to be executed 6 It is also possible to create an urgent order which will be executed by BEKEY as soon as possible The check box in the column
38. ted entries by 14 User manual for NETKEY administration console version 3 clicking on show selected at the bottom right corner of the grid show 4 selected To return to the regular grid and view both selected and other entries click show all including deselected at the bottom right corner of the grid Rows per page If a grid contains more than 10 entries the rows are split onto multiple pages You can change the number of entries displayed on each page by selecting another number from the dropdown Rows per page at the bottom left corner of grids 25 Y iT Paging If a grid is displayed using multiple pages you can page between these using the buttons at the bottom right corner of the grid 1 2 3 gt Ka To return to the first page press the left most button lt To go one page back press this button lt To advance by one page press this button 15 User manual for NETKEY administration console version 3 To go to the last page press the right most button Ka YOU can also click on page numbers to go to the adjacent pages The current page number is displayed using a different background 16 User manual for NETKEY administration console version 3 User administration SR Users Press the button Users on the dashboard to 6 Create a user e View the list of users e Modify a user e View a user s accesses single keys and key bundles 6 Add or
39. the Quick Search field the grid again displays all entries and this is also 10 User manual for NETKEY administration console version 3 visible in the bottom right corner Sort order Most grids in NETKEY are automatically ordered by the most obvious column but you can change the sort order by clicking on a column heading if the heading displays one or two small arrows To order entries by a column in ascending order e g A Z or 0 9 press once on the column heading The arrow changes as follows To order entries by a column in descending order e g Z A or 9 0 press the column heading once more The arrow changes as follows Order by multiple columns Sometimes it makes sense to order a grid by multiple columns If for instance you would like to sort a list of users by last name and then first name similar to how people might be listed in the White Pages you can achieve this as follows 1 Press once on the heading of the primary column e g Last name 2 Hold down Shift on your keyboard and press once on the heading of the secondary column e g First name Now both column headings only display one arrow First name Last name and the grid will display e g Hans J rgensen before Lars J rgensen before Peter 11 User manual for NETKEY administration console version 3 J rgensen Selecting one entry In some grids you are able to select a single entry for
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