Acorn Stailifts - User Manual
Contents
1. Acorn Mobility Services Ltd Telecom House Millennium Business Park Station Road Steeton England BD20 6RB Authorised Signature Date May 2007 William Waddell GROUP QUALITY MANAGER Acorn Mobility Services Ltd Notes HSI19N32. in the stairlift mechanism as this could result in personal injury and or damage to the equipment Always check that your clothing is clear of the rail and carriage assemblies before using the stairlift CAUTION It is possible for small items to be dropped onto the stairlift rail and then slide down the rail and into the stairlift mechanism If you suspect that any foreign object has become trapped in the equipment consult your Acorn representative before further use WARNING To disconnect the AC power supply from the stairlift system switch off the power and remove the transformer from the wall socket outlet Switch off the battery isolation Number 8 on page 5 from the carriage unit to prevent battery drain Do not use the stairlift if you have not been given a demonstration by the installation engineer Acorn Stairlifts User Manual OPERATION KEY SWITCH i 2 You will find the key switch on the carriage cover For the unit to operate the key must be inserted and turned to the right clockwise The display panel positioned near the key switch will indicate A1 If the display is not indicating A1 please check the DIGITAL DISPLAY CODES on pages 17 20 However when the key is turned to the left or withdrawn the display panel will show E9 and the stairlift will not run The key can also be removed t
3. Before using your stairlift please read through these instructions carefully 2 Thank you for choosing Acorn You can rest assured that your stairlift will provide many years of reliable service and allow you to enjoy the full use of your home Your stairlift is covered by a manufacturer s warranty for 12 months that covers the cost of replacement parts However problems arising as a result of misuse of the equipment are not covered by the warranty Your stairlift is expertly designed and manufactured to the very highest standards Regular maintenance is required to ensure safe and trouble free service Acorn in keeping with its policy of continual development reserves the right to change specification without prior notice All measurements are approximate All images are shown for illustrative purposes only Product may vary slightly Acorn Stairlifts User Manual 3 YOUR STAIRLIFT 4 Acorn Stairlifts User Manual YOUR STAIRLIFT The Acorn Stairlift is an electrically powered stairlift designed for domestic use If used correctly it will provide many years of safe reliable service 2 It is designed to carry one person weighing no more than 127kg 280lbs 20 stone The Acorn Stairlift is powered by an internal battery pack that is charged from the residential mains supply wall outlet via a transformer that reduces the voltage to a safe level This means that ther
4. K CONN 4 B RED CHASSIS EARTH FUSE 20 Acorn Stairlifts User Manual 23 ENGLISH EC Declaration of Conformity Acorn Mobility Services Ltd Manufacturer Lothian Electric Machines Ltd Spring Mills Hospital Road Norwood Avenue Haddington Shipley East Lothian England Scotland BD18 2AX EH41 3PD T 44 0 1535 290 000 T 44 0 1620 828 700 F 44 0 1535 290 006 F 44 0 1620 828 730 www acornstairlifts com www lemac com Product Stairlift Model 120 MKII Superglide Acorn The undersigned hereby declares on behalf of Acorn Mobility Services Ltd that the above referenced product to which this declaration relates is in conformity with the essential requirements of Machinery Directive 98 37 EC Electromagnetic Compatibility Directive 89 336 EC as amended by 91 263 EEC 92 31 EEC and 93 68 EEC Low Voltage Directive 73 23 EC And in accordance with the following standards EMC EN 12015 1998 EN 12016 1998 EN 55014 1993 Machinery Directive EN ISO 12100 1 2003 EN ISO 12100 2 2003 EN 294 1992 EN 60204 1 2006 EN 954 1 1996 EN 953 1997 LVD EN 61558 2 6 1997 EN 61558 1 1997 A1 1998 60204 1 2006 Other Standards ISO9386 2 2000 CAN CSA B613 2002 CAN CSA B355 2003 CSA B44 1 04 ASME 17 5 2005 ASME A 18 1 2005 GOST R RWTUV ISTA The Technical Construction File as required by Directive 98 37 EC is maintained at the corporate headquarters of
5. PERATE Reset the stairlift power off for 30 seconds Drive the stairlift to a charge point FAULT Brake fault and leave to charge for one hour If not resolved contact your authorized Acorn dealer for assistance Reset the stairlift power off for 30 seconds If not resolved contact your authorized Acorn dealer for assistance a i O 2 FAULT Motor fault Reset the stairlift power off for 30 seconds If not resolved contact your authorized Acorn dealer for assistance FAULT Motor over current Drive the stairlift DOWN to a charge FAULT Battery fault point and charge Hand wind the stairlift up OR down see hand winding If not resolved contact your authorized Acorn dealer for assistance Hand wind the lift FAULT OSG switch UP to reset the OSG see hand winding Reset the stairlift power off for 30 seconds If not resolved contact your authorized Acorn dealer for assistance FAULT Final limit overrun FAULT System lock out 20 Acorn Stairlifts User Manual LABELS SUPERGLIDE 120 Acorn Stairlifts BD18 2AX SERIAL NUMBER YEAR OF MANUFACTURE HAND WINDING WHEEL DO NOT USE UNLESS DIRECTED BY SERVICE ENGINEER wound beyond its normal stopping position Manufactured By Acorn Stairlifts Telecom House Address Label M
6. RATION DISCONNECTING THE POWER a O 2 The following procedure must be followed to avoid battery failure which is not covered by the manufacturer s warranty If the unit is not to be used for a considerable amount of time e g holidays vacations etc you may prefer to disconnect the unit from the mains supply Switch off the mains supply Remove the transformer from the wall outlet The unit will now make a constant beep this is the no charge warning Switch off the battery isolation on the carriage Located next to the key and display panel on the carriage unit DO NOT DISCONNECT THE UNIT DURING NORMAL DAILY USE THIS WILL PREVENT THE STAIRLIFT BATTERIES FROM CHARGING LIFT WILL NOT RUN In the unlikely event that a problem should occur take a note of the fault code displayed and contact your authorized dealer for assistance DEALER STAMP 12 Acorn Stairlifts User Manual SAFETY FEATURES The stairlift comes with array of safety features as standard including i 2 Carriage safety pads upper and lower Stops unit on contact with obstruction on track Footrest safety edges upper and lower Stops unit on contact with obstruction on stairway Swivel seat switch Prevents accidental movement of the stairlift with the seat swivelled Final limit switch Prevents over travel Over speed governor and safety
7. as been turned or the safety arm has been left up This will be indicated by E5 on the display panel 2 Occasional interference from outside sources some instances cause the lift to stop This is a normal feature designed to prevent accidental operation The remote control will require the button to be released and pressed again IT IS RECOMMENDED THAT THE BATTERY IN THE REMOTE CONTROL HANDSET IS REPLACED EVERY 6 MONTHS SWIVEL SEAT When the unit reaches the upper end of the track it will stop automatically The seat may now be turned to make getting on and off the stairlift easier Acorn Stairlifts User Manual 9 STAIRLIFT OPERATION To turn the seat depress and hold down the locking lever at the side of the seat pad This will then allow the seat to be rotated to face the staircase landing The seat will lock at 45 and 90 from the travel position O a Make sure the seat is locked into position before getting on or off the stairlift The unit will not operate further until the seat has been rotated back to the travel position Failure to do so will indicate E5 on the display panel Safety Note The footrest does not swivel and the seat only swivels at the top of the staircase SEAT BELT To fasten the seat belt pull out the belt and insert the clasp into the buckle A positive click should b
8. ch is in the OFF position Check that the key is in and turned to the ON position Acorn Stairlifts User Manual DIGITAL DISPLAY CODES NOTE IF MORE THAN ONE OF THE PREVIOUS OPERATING ERRORS ARE OPERATING TOGETHER e g the seat is not in place AND the key switch is in the off position THEN ONE OF THE FOLLOWING HARDWARE FAULT CODES MAY BE DISPLAYED 2 HARDWARE FAULT CODES 4 LIFT WILL NOT OPERATE NORMAL Multiple operating error e Check that more than one More than one error has occurred of the faults in section 3 are not present rectify if possible NORMAL Multiple operating error Refer to section More than one error has occurred 3 if a different code is displayed after checking and rectifying If not resolved NORMAL Multiple operating error please contact More than one error has occurred your authorized Acorn dealer for assistance FAULT Safety device fault e Contact your More than one error has occurred resulting safety device fault assistance FATAL ERROR CODES 5 LIFT WILL NOT OPERATE Reset the stairlift power off for 30 seconds If not resolved WI FAULT Relay fault contact your authorized Acorn dealer for assistance FATAL ERROR CODES continued on next page Acorn Stairlifts User Manual 19 DIGITAL DISPLAY CODES FATAL ERROR COD LIFT WILL NOT O
9. e heard indicating that the lock has engaged properly release the seat belt hold the belt with one hand and press the release button on the buckle The clasp will automatically release and allow the belt to retract It is important that the belt is held while it retracts otherwise it will retract too fast resulting in the belt whipping which may cause injury 10 Acorn Stairlifts User Manual OPERATION FOLDING SEAT FOOTREST The seat arms and footrest can be folded up when not in use to allow greater access on the stairway efficiently using the space in your hallway i 2 The lift still be operated using the remote control handset PARKING AND RECHARGING When not in use it is vital that the unit is left at the correct position on the track This will depend upon which type of track is fitted CHARGE On a standard track the correct positions POINT are at the top or bottom where the unit stops automatically At these positions the unit receives a power supply from the mains transformer that allows the unit to recharge its internal batteries The lift will make a single beep to indicate that a charge point has been reached The mains electricity supply transformer should be left permanently connected and switched on Acorn Stairlifts User Manual 11 STAIRLIFT OPE
10. e is no risk of electric shock and also that the stairlift will continue to function even if the mains electricity supply is interrupted Folding armrest Status display panel Paddle control Seat swivel lever Key switch Folding seat base Safety sensor down Battery isolation switch Footrest anti slip surface Folding footrest Safety sensor up Seat belt Infra red sensor Acorn Stairlifts User Manual 5 666600060006000 GENERAL NOTES ON SAFETY e Ensure that the stairway is not being used by others and is clear of articles or obstructions before using the stairlift I O a e Relax sit well back the seat with your arms the armrests your feet well back on the footrest e Aninertia type seat belt is fitted ensure it is fastened securely DANGERI The stairlift is designed to carry one person at a time Never attempt to carry more than one person DANGERI Do not allow children to play with the stairlift Use by children should always be supervised For safety it is advisable to switch off the stairlift and remove the key if there is a risk of tampering by children Ensure other members of your household or visitors are aware that the stairlift is in use make them aware of any potential trip hazards Ensure that household pets are out of harms way before using the stairlift DANGER Ensure that there no articles of your clothing that could become trapped
11. f leave for 30 seconds then switch back on This will reset the fault codes in the display panel 5 27 e 16 Acorn Stairlifts User Manual DIGITAL DISPLAY CODES CHARGING CODES LIFT WILL OPERATE AS NORMAL 1 NORMAL Battery is charging Charger connected and operating properly Lift is operating normally NORMAL Battery is fully charged Charger connected but not charging battery is at maximum charge capacity Lift is operating normally FAULT Battery fault Charger connected but not charging e Contact your authorized Acorn battery is not found or is faulty STANDARD OPERATING CODES 2 LIFT WILL OPERATE AS NORMAL 8 Power down Sleep mode Check that the No display shown Lift is either receiving power switen no power or is in sleep mode position Activate the directional paddle to wake the stairlift from SLEEP mode EI NORMAL No charge LIFT WILL BEEP Lift has been parked off a charge point and is receiving no charge Activate the directional paddle and drive the stairlift to a charge point Check that the mains supply has not been turned off NORMAL Lift moving up Lift is in operation and moving upward Armrest toggle has been activated Lift is operating normally NORMAL Lift moving down Lift is in operation and moving downward Armrest toggle
12. gear Prevents uncontrolled descent No charge warning Audible warning sound If one or more of the safety devices are activated an appropriate code will be indicated on the display panel These codes can be found in the DIGITAL DISPLAY CODES on pages 17 20 together with the appropriate action required OVER SPEED GOVERNOR The lift is fitted with a safety device OSG that will lock the lift to the rail in the event of a mechanical failure or excessive speed If the OSG operates spuriously due to excessive shock or vibration indicated by F7 on the display panel it is possible to hand wind the lift to reset it Acorn Stairlifts User Manual 13 SAFETY FEATURES ENGLISH To hand wind the lift the following must be observed WARNING WHEN HAND WINDING ALWAYS OBSERVE FOR POSSIBLE OBSTRUCTIONS Turn off the battery isolation switch Remove the blanking grommet and insert the winding handle onto the motor spindle Turn the winding wheel in a clockwise direction so the lift moves up the track approximately one inch Remove the winding wheel and turn on the battery isolation switch Check the digital display panel has changed from F7 to 1 If it still displays repeat the above steps Run the lift up until it stops automatically and then down to check all operations are running as they should Replace the blanking grommet CAUTION Never ru
13. has been activated Lift is operating normally Acorn Stairlifts User Manual i 2 DIGITAL DISPLAY CODES STANDARD OPERATING CODES LIFT WILL OPERATE AS NORMAL an a O a NORMAL Lift moving up remote Lift is in operation and moving upward Remote control has been activated Lift is operating normally NORMAL Lift moving down remote Lift is in operation and moving downward Remote control has been activated Lift is operating normally OPERATING ERROR CODES LIFT WILL NOT OPERATE NORMAL Safety edge activated Footrest UP safety edge has been activated e Check the footrest UP safety edge for obstruction i Check the ie ootrest safety edge has been safety edge for activated obstruction NORMAL Safety edge activated e Check ae Carriage UP safety edge has been activated ed obstruction NORMAL Safety edge activated Check the Carriage DOWN safety edge has been activated carriage DOWN safety edge for obstruction NORMAL Seat not in place The stairlift seat is not in the riding position Turn the seat back to the riding position NORMAL Battery low Battery requires charging Activate the directional toggle switch and drive the stairlift to a charge point NORMAL Key switch off Key swit
14. il should be cleaned on a weekly basis This should be done with a dry cloth and you can use simple household polish Under no circumstances should you use a damp cloth or abrasive cleaner Failure to clean the track on a regular basis will lead to a build up of dust on the internal rollers of the lift which will in turn leave black marks and in some instances will leave a residue which can look similar to metal shavings It is also recommended that the steel toothed rack mounted on the rail itself should be vacuumed out on a regular basis Acorn Stairlifts User Manual 15 O a CARE AND MAINTENANCE Should the stairlift become unoperational displaying E1 E2 E3 or E4 this could be due to one of the safety edges being trapped This can be overcome by simply tapping the relevant safety edge gently If this doesn t rectify the problem contact your authorized Acorn representative for further assistance SAFETY EDGES SLEEP MODE If the stairlift is not parked on a charge point the stairlift will beep continuously for approximately 30 seconds after which the stairlift will enter SLEEP MODE The user can wake the stairlift at any time by using the directional or remote control handset Once woken park the stairlift on a charge point as normal RESET On certain occasions it may be necessary to reset the control board of the stairlift Switch the power of
15. illennium Business Park under seat Station Road Steeton England BD20 6RB DOWN AND Z WINDING 9 structi UP WARNING The safe working load is one person only at a maximum weight of 127 kgs Acorn Stairlifts User Manual 21 2 WIRING DIAGRAMS LOW VOLTAGE WIRING CONTROL BOARD T502 a O 2 RED GREEN BLUE PURPLE BLUE COVER STAIR 0 S G AUX SWITCH F7 E7 E6 O gt P CONN 1 e BLUE PURPLE BLUE GREEN RED WHITE FOOT 2 DOWN UP ie yen BLACK BLACK PINK RED BLUE CONN 3 FINAL UP Down 9 LIMIT SN LIMIT N LIMIT F6 YELLOW BLUE RED WHITE WHITE GREEN RED KEY SEAT ARM ur SWIVEL SWITCH CONN 4 E5 DOWN Y BROWN WHITE BLACK Acorn Stairlifts User Manual P P om GROUND GROUND sw2 GROUND sw1 sw2 GROUND sw1 sw2 sw1 5V GROUND WIRING DIAGRAMS LOW VOLTAGE WIRING CONTROL BOARD T502 s 2 CHARGE DIGITAL DISPLAY CONN 1 BRAKE CONN 2 M2 BLACK CONN M1 PINK I R SENSORS CHASSIS EARTH B BLAC
16. n the lift with the winding wheel in place as it could result in serious injury or damage Never wind the lift counter clockwise anti clockwise if the fault code F7 shows as this will result in damage to the OSG IF IN DOUBT CONTACT YOUR AUTHORIZED ACORN REPRESENTATIVE FOR FURTHER ADVICE 14 Acorn Stairlifts User Manual CARE AND REMOTE CONTROLS As previously described there be occasions when the remote control handsets will lose programming due to outside interference If this happens you can reset the remote control by sending the carriage to the bottom of the track Then turn the seat so that the digital display is showing E5 Press the paddle the arm the DOWN direction even though the stairlift will not move any further and at the same time press the RED OR UP button on the remote control for approximately 5 SECONDS When the seat is turned back into the correct position the remote control handset will be correctly programmed The infrared remote controls work by using an invisible light source This naturally occurring light source can also be emitted by certain types of low energy bulbs If it is found that such a bulb is causing interference with the remote controls it is recommended that it be changed to a standard one Remote handset may vary from that shown RAILS It is recommended that the ra
17. o prevent any unauthorized use This will not affect the charging Acorn Stairlifts User Manual 7 STAIRLIFT OPERATION PADDLE CONTROL The paddle control is located on the chair arm To operate the unit the paddle must be pressed and held in the direction of travel a O a There will be audible beep to signal that a command has been received The unit will only operate while the paddle is being pressed and will automatically stop when the unit reaches the end of the track or the paddle is released If a beep cannot be heard when the paddle is pressed check the display code and refer to the digital display codes on pages 17 20 REMOTE CONTROLS The unit may also be operated with the remote control handset There are two buttons on the handset RED and GREEN or UP and DOWN depending on the type of handset you have been supplied To send the unit UP press and hold the RED OR UP button To send it DOWN press and hold the GREEN OR DOWN button The unit will automatically stop at the end of the track or if the button is released NOTE The paddle control will always override remote controls Remote handset may vary from that shown 8 Acorn Stairlifts User Manual OPERATION The unit will operate with the seat arms seat pad or footrest in the folded position However it will not work if the seat h
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