iPervoice Switchboard User Guide V3.20
Contents
1. Figure 35 Lift interface commands setting 6 2 4 OUTPUT LIST Selecting the item Output list a window will appear where all the available command devices are listed Select a device and activate it with the button MA deactivate it with the button Loft or activate it in timed mode with Tesde Decoder Name Status Wes Glock Main comigo Not applicable Monostable Figure 36 Output devices list To update devices outputs press the button Refresh In multi site systems it could be necessary to change the selected site before selecting the desired output Y Warning If a command device has been configured in Monostable mode only the button On will be enabled that will activate the output for the configured time For further information refer to chapter IPervoice devices advanced configuration paragraph Special decoder in Installation technical manual of IPervoice system DS1039 035A 43 LBT3599 Per VOICE 6 2 5 DOOR OPENER Select this function in the menu Tools to display the list of all electric locks managed by IPervoice system To select and activate a lock press the button open 7 Ca Gate Gole Gole Gale Gate Figure 37 Door lock release commands Press the button to close the window and go back to switchboard default operating mode As above in multi site systems select the desired site from the list to read the doors lis2. gt Ethernet interface 10 100 Mbit s It is important to check settings of Windows Vista and Windows 7 UAC module protection which must be configured as follows gt Microsoft Windows Vista UAC disabled gt Microsoft Windows 7 UAC in standard configuration default t Switchboard doesn t need any webcam which is requested if a video communication must be established from the switchboard to the other devices able to display images UAC Acronym of User Access Control Microsoft protection module for Windows Vista which manages PC users rights in order to avoid the execution of dangerous software or system data or components damages DS1039 035A 4 LBT8599 Per VOICE 1 2 PRE INSTALLATION CHECKS UPDATES Before starting the installation procedure check that on the PC there is not any previous installation of Switchboard application In this case remove the old version before installing the new one 2 INSTALLATION The installation software starts automatically when the CD ROM is inserted in the driver If it has been downloaded from Urmet Internet site launch Setup exe present in the installation package If the CD ROM software doesn t start automatically launch the CD ROM setup exe During installation phases follow the indications displayed in interface windows Y Warning to correctly perform the installation procedure of Switchboard application the user must access the PC with System administ
3. intervals must not overlap otherwise the system will not save the parameters gt From the right list select the call modules where the automatic door lock release profile must be activated Name Type gt If the call module has already been associated to another profile the character will be displayed near its name If this device is associated to the new profile the system will inform the operator about the change with the following warning window SwitchBoard WARNING You are changing a CM which is assigned to another profile gt To complete the operation press the button _ lorthe button 92 to undo the operation and go back to profiles list DS1039 035A 52 LBT3599 Per VOICE 6 3 MENU SETTINGS 6 3 1 SWITCHBOARD CONFIGURATION Access this window with the command Switchboard Configuration in Settings menu in order to change the PC peripherals used by the switchboard to perform audio communications and images shooting The window is shown in Figure 33 Press the button 0 to confirm changes and press the button cancel to go back to switchboard default operating mode 8 Device Configurator Altoparlanti Realtek tighi Microfono Realtek High De Figure 43 Concierge switchboard audio and video configuration DS1039 035A 53 LBT8599 Per VOICE 6 3 2 MELODY CONFIGURATION To change melodies played by the switchboard according to call types access the following
4. 00012 Broken Device Switchboard SWILLA 8 0B07011 00 22 Broken Device Switchboard SWB 7 08 07 201100 23 Broken Device Figure 29 Event log displaying Y Warning the events shown in the result window are referred to the selected IPervoice site if there are more than one site it could be necessary to repeat the search for all the sites managed by the switchboard The bottom of the window contains the following commands OK Used to close the window and go back to switchboard default operating mode Print Used to export the list of events displayed in the centre of the window into a rtf text file Refresh Used to update the events list Export Used to export the events list into a csv table Delete Used to delete events in the list DS1039 035A 37 LBT8599 Per VOICE 6 1 8 OPENED DOORS It is possible to display the status of the connected doors of devices equipped with open door sensor see note on page 28 In menu View select the command Opened doors a window will appear containing the list of doors opened since at least 30 seconds The same window can be displayed by clicking on the icon DI which blinks each time a door is left open Figure 30 Opened doors list At the bottom of the window two function buttons are available OK Used to close the window and go back to switchboard default operating mode Refresh Used to update the list of opened doors check and update are performed auto
5. IPervoice system advanced configuration of Installation technical manual of IPervoice system To send a command using a special code operate as follows gt Press the button O activate the respective call data area gt Enter the code on the keyboard gt The code appears in the call data area 3 insert number COSVSBCI 010101 Y Warning If the switchboard has been configured to manage several IPervoice sites before entering the code select the site to which the special code must be sent with the pull down menu on the upper side of the call area as shown in the following figure gt 010101 gt After entering the code press the button ES gt Ifthe code is correct it will be sent to the assigned decoder the display will show the effect in the call area Code executed CDSVSBCI 010101 DS1039 035A 29 LBT3599 Per VOICE 6 PULL DOWN MENU BAR At the top of the Switchboard software window there are the following pull down menus View Tools Settings Help gt View menu contains the following commands Active calls Address book b Alarms Broken devices Calls memory Camera Log Open doors gt Tools menu contains the following commands Call module messages b Concierge Service Config Lift interface commands Output list Door opener CCTV Cameras Textmessage Voicemail External Application Config Call Divert Config Trade gt Setting
6. and go back to switchboard default operating mode 6 2 7 TEXT MESSAGE Select the menu item Text Message to define text message and send them to system users The following window will appear Text Message ie x Message0i 01 06 2012 11 10 Message02 01 06 2012 11 13 Text Message 04 Figure 39 Text Message setting 2 Mono or bidirectional audio channel is not available if cameras are connected to video servers 1039 69 DS1039 035A 45 LBT3599 Per VOICE Per poter creare un nuovo messaggio procedere come indicato di seguito To create a message follow the procedure below gt Press the button Ne IR gt Enter at the top left of the window a mnemonic name to identify the text message Name Date Time Massage01 01 06 2012 11 10 Message02 01 06 2012 1 13 Text Message 04 gt Type desidered text at the top right text box area Thesis a Switchboard text cai messag gt Press the button L to save the new message Y Warning the maximum characters per line is 22 the maximum rows is 7 gt The name assigned to the text message is put in the list with recording date and time To send the message to a user perform as follows gt Select the destination user following one of these two methods Select site block floor apartment and user codes among those available in the lists Y Warning If one or more of the 4 code fields has not been filled in the message will be sent to
7. device check that the default device is loudspeakers as shown in Figure 6 Riproduzione Registrazione suoni Comunicazioni Per modilicare le impostazioni di un dispositive di riproduzione selenonarlo dall elenco seguente a Altoparlanti l P i a i 3 Realtek Digital Output Figure 6 Checking default audio device setting DS1039 035A 9 LBT3599 Per VOICE Select the device and press the button Properties to open the respective window Figure 7 In the section Enhancements check that all audio effects are disabled with reference to the option Voice cancellation O Propriet Altoparlanti E 3 Generale Livelli Molorament Avanzate Selezionare ql effett sonori da appbrare ala configurazione d ascolto corrente Le modifiche potrebbero non avere effetto fino al successiva Eki dela rprodunor E ci effetti sonori Modalt mmedata Descrizione L Anmullamento vocale rimuove la parte vocala Propriet Effetti sonori Provider Realtek dei brani musicali portando in casa i Karaoke Figure 7 Disabling sound effects 2 4 2 MICROPHONE RECORDING DEVICES Follow the same procedure to open the control panel Recording devices and check that the microphone is the default recording device Riproduzione Registrazione Suoni COMANCADOO Per modificare le impostazioni di un diporto di registrazione selezionarlo dall elenco seguente Mirofon
8. shown in Figure 4 If there are more than one network interface to solve connection problems follow the procedure below gt If the Switchboard is used in a multi site environment for further details see Menu Settings Multi site configuration on page 55 configure the PC Ethernet interface used to connect to IPervoice network with a static IP address selected for example in an interval from 192 168 1 2 to 192 168 1 253 for ex 192 168 1 100 set the Subnet mask to 255 255 0 0 do not set the Pre defined gateway as shown in Figure 3 gt If the switchboard is used in a single site environment it is also possible to automatically configure the PC Ethernet interface DHCP In this case set the MAC_ADDRESS parameter in the configuration file as shown below gt Configured other PC network interfaces as needed for ex in DHCP mode avoiding configuration conflicts among interfaces Propriet Protocollo Internet versione 4 TCP 1Pw4 E nn pero ae E possible ottenere l assegnanone automatica dele impostanoni IP se la rete supporta tale caratteristica In caso contrario sar necessario richiedere al amminitratore di rete le impostazioni IP corrette ibeni automabcamente un inden IP O Utrra i seguente ndirizzo IP Indirizzo IP 192 169 1 100 Subnet mask 255 255 0 0 Gateway predefinito sl io Utirza sequent marina server DHS Server DIS preferito Server DIS alternativo Cormabda impos
9. the button Ok to save information and go back to the previous page Y Warning to make changes effectives reboot Switchboard application 6 4 MENU HELP 6 4 1 ONLINE HELP This function is not available yet 6 4 2 INFORMATION ON SWITCHBOARD To display information about switchboard IP and MAC addresses and about the firmware version select the item Information on Switchboard from the menu Help An example is shown in Figure 35 IP Address 192 163 10 128 MAC Address 00 21 68 4F DA E0 FW Version 14 13 lx Figure 46 Information DS1039 035A LBT8599 URMET S p A 56 Area tecnica 10154 TORINO ITALY servizio clienti 39 011 23 39 810 VIA BOLOGNA 188 C http www urmet com Telef 39 011 24 00 000 RIC AUT e mail info urmet com Fax 39 011 24 00 300 323
10. when the alarm window is opened the system always starts with the first site of the list even if it hasn t any active alarms the switchboard highlights with bold the sites where there are alarms to make check operations easier ROOM MONITOR PANIC ALARM MANAGEMENT WITH MORE THAN ONE SWITCHBOARD The attendant can start a mono directional room monitor session the audio stream flows from the apartment who has raised the alarm to the switchboard by pressing Room Monitor button This button will be automatically enabled in case of Panic Alarm event If more than one Switchboard is defined in the system the alarm will be sent to all the switchboards belonging to the same competence area Only the switchboard who will activate room monitor will take charge of managing the alarm 9 silencing the acoustic signal on the other switchboards no one is entitled to reset or re activate room monitor for this alarm Y Warning the room monitor feature has the highest priority in the iPervoice system activating it prevents the switchboard to receive another call as putting it in hold state until the room monitor has been terminated gt If the room monitor is activated on an indoor station belonging to a CAT5 analog riser the duration will be limited to 45 seconds whereafter the system will perform the deactivation in an automatic way The switchboard operator can still reactivate it whenever it deems it necessary 1 If conditional reset mo
11. window with the command Melody Configuration Figure 44 Melody configuration Clip for incoming calls Audio file for incoming call Clip for alarms Audio file for alarm event Clip for call advise Audio file for call waiting Clip for broken devices Audio file for broken devices Clip for open doors Audio file for open door s It is possible to assign to each audio event a wav audio file selected from disk units or computer peripherals Press the button Manage gt to access the following pull down menu Select Remove With the item Select access the browser in order to search the desired melody in computer folders To delete a previously selected melody click on the item Remove in the same menu Confirm the changes with the button ok press the button Cancel to go back to switchboard default operating mode Y Warning To make changes effective reboot the switchboard application 13 WAV acronym of Waveform audio file format it is a standard file format used to play sounds on PC DS1039 035A 54 LBT3599 Per VOICE 6 3 3 MULTI SITE CONFIGURATION This function allows to access Switchboard software multi site configuration If there are more than one IPervoice server the system is a multi site system In this case each server manages a group of buildings stairs and apartments which are grouped into a logical unit called site Several sites can communicate among them to
12. 22 it is possible to call a user by selecting the code from a list To display the list press the button or select the command Address book Person in View menu B251F141 Brown John COSVSEC1 Concierge B2S1F 144 Cussler Clive E251F545 WMethini Pat B2S iF 1A1 Rotten John Figure 23 Address book To find a user write the name in the white area on the top left or scroll the list in the centre of the window In multi site systems before scrolling the list or enter the name to be searched select the site from the list on the left side of the display After selecting the code press the button Cal tosend the call Besides the button car used to send calls at the bottom of the window there are the button mm used to open the window and send voice messages see paragraph Voicemail on page 48 and the button Sere used to close the window and go back to switchboard default operating mode The fourth button 4 allows to open the list of system apartment codes B2S1F1A1 Apartment COSVSBC1 B2S1F1A4 Apartments B2S1F345 IP Apartments Figure 24 Address book Apartment displaying mode The same window can be opened from the View menu with the command Address book Apartment DS1039 035A 32 LBT8599 Per VOICE The functions available in this window are the same described for the window of user list except for the button chansemsa which allows to change the message dis
13. 35A 3 LBT3599 Per VOICE INTRODUCTION The user friendly Switchboard software has been designed and realized to allow a concierge attendant of a building to perform and manage all switchboard calls and typical functions The software is provided on a CD ROM with IP system server 1039 1 or can be downloaded from Urmet Internet site http www urmet com To work properly the software must be installed on a PC provided with audio card in order to establish audio communications with call modules VoIP telephones and terminals in the apartments 1 1 HARDWARE AND SOFTWARE REQUIREMENTS PC minimum requirements are the following gt Processor 1 GHz 32 bit x86 Core Duo compatible with Microsoft Windows Vista 32 bit Home Premium or Microsoft Windows 7 32 bit Home Premium Professional or Ultimate gt RAM and disk space 1 Gbyte RAM and 250 Mbyte of available disk space gt Audio card compatible with Microsoft Windows Vista 32 bit Home Premium or Microsoft Windows 7 32 bit Home Premium Professional or Ultimate gt Video card compatible with Microsoft Windows Vista 32 bit Home Premium or Microsoft Windows 7 32 bit Home Premium Professional or Ultimate 1024 x 768 pixel min resolution gt Webcam compatible with Microsoft Windows Vista 32 bit Home Premium or Microsoft Windows 7 32 bit Home Premium Professional or Ultimate 1 USB port for the connection of the external door phone 1039 41 optional
14. PEGA Y Note for a more comfortable use it is suggested to use a touch screen monitor to directly select all software functions During the start up phase the Switchboard application performs the registration to the server where it has been configured the screen is shown in Figure 10 Switchboard start up es Please be patient the switchboard is registering on servers Figure 10 Program start up Registration to configured servers In case of multi site systems the operation could require some minutes according to the number of servers which must be reached by the application DS1039 035A 12 LBT3599 Per VOICE If during the start up phase one or more servers can not be reached or if the switchboard has not been registered to IPervoice server yet the system will inform the user with a dialog window as shown in Figure 11 Switchboard WARNING The site will be disabled To re enable it please check the MultiSite Configuration Menu Plot 3 Figure 11 Program start up Site disabling warning Y Warning if during the start up phase the site can t be registered this is disabled this means that at the next Switchboard start up the site will not be contacted any more To enable again it see paragraph Menu Settings Multi site configuration on page 55 At the end of the start up phase if it has been successfully completed or at least one of the configured servers has been reached by t
15. Urmel a IPERVOICE SYSTEM DG DS1039 035A LBT8599 SWITCHBOARD INSTALLATION AND USER MANUAL Ko a Se amp 8 8 AN Y S do e Py i VA Ty N ee F ko I A gt D gt A Sa Y v URMET IS IN YOUR LIFE Per VOICE TABLE OF CONTENTS Version 3 20 L Introduction simana 4 1 1 Hardware and Software Requirements r 4 1 2 Pre installation Checks Updates tt 5 2 Installation da 5 Z L Windows Firewall Configurati n donada 6 2 2 Usage in Systems with more than one Ethernet Interface 6 23 Door PHONE 1039 11 Installation ardilla ee Enaka 8 24 PUIG Devices CONT UL ION uranio sic 9 E A A 9 242 Microphone Recording DEVICES nani aci 10 3 Starting he PO Mia ia 12 3 1 Application Automatic Upgrade eee 15 A OP ratne Mode 16 4 1 Switchboard in Off or Standby mode e 16 42 SWitchboard in Night MOUE ansia 17 AS SD WILGM Oar n Day Modena 18 5 Switchboard Usage esssssssssssssssssssososssssssosesssosossssossessssosessssossessossssessssssssesssososssssossesssosssee 19 5S1 CallRec imed froma Door UNI wesc cscacuswcnswntatctaratsesmanniecoanoaiesacadenneannenniieeiebdeddsensa tebsauesiesenoseonsadedasenanindnaie 19 5 2 Call Received Froma USET sciiti ir 20 DS1039 035A 2 LBT8599 Deo Gall CO User With a Codec 21 54 Calltova User with the Address BOOK viii dis iaa ia 22 5 5 Receiving a Call from a Door Unit and Forwarding t
16. Used to recall the user left without answer Refresh Used to update the call list Del Used to delete the unanswered call from the list Cancel Used to close the window and go back to switchboard default operating mode m Calls memory Figure 28 List of unanswered calls In multi site systems remember to select the site from the list on the left Then check if there are unanswered calls 6 1 6 CAMERA This command allows to activate a window used to display images coming from the local switchboard Webcam 6 1 7 LOG This command available in menu Views allows to display all the events recorded by the concierge switchboard The top of the window allows to search data by setting the following filters e Pervoice site where to perform the search e Event start date and time press the button Enable to enable the filter e Event end date and time press the button Enable to enable the filter e Event type e Device originating the event e Device receiving the event e Signalling type DS1039 035A 36 LBT8599 Per VOICE After setting parameters press the button sah to start the search Results will be listed in the centre of the window shown in Figure 29 Event Type Source 0 070720112350 Broken Device Switchboard SWi_B il 2 080720110000 Broken Device Switchboard SWI_B 3 08 07 201100 01 Broken Device Switchboard SWILA 4 0807720110011 Broken Devica Switchboard SWI_B amp DRNA
17. all the users belonging to the block stair or floor indicated For example if the code S1 is selected in field stair all the apartments with stair code S1 will receive the message Select the destination apartment by selecting it from the list pressing the button _selectapt and confirm with the button Seect DS1039 035A 46 LBT3599 BESiF1A1 Apartment COSVSBC B251F144 Apariment B231FSAB iF AparimentS It is also possible to identify the destination apartment by selecting the apartment user To do this press the button SelectPers after selecting it from the list and confirm with the button Seect gt Press the button MENA send the message To delete one or more messages previously recorded select them and press the button Delete Press the button OK to close the window and go back to switchboard default operating mode Y Warning System will convert the text message in a static image before to send it to user voice mail It will be managed by the system as a standard video door phone answering machine message For details about apartment station message notification listening and deletion refer to the user manual provided with respective devices DS1039 035A 47 LBT3599 Per VOICE 6 2 8 VOICEMAIL This function can also be selected with the button in address book main screen see paragraph Call to a User with the Address Book on page 22 It allows to
18. ation apartment by selecting the apartment user To do this press the button after selecting it from the list and confirm with the button Select SS BZSIFIAT COSVEEC1 Conderge B231F14 Cussier Cine B251F545 Mathani Pat BE531F1AT Riotien John SH to send the message gt Press the button To delete one or more messages previously recorded select them and press the button Delete Press the button OK to close the window and go back to switchboard default operating mode Y Warning the message sent to the user voice mail is managed by the system as a standard video door phone answering machine message For details about apartment station message notification listening and deletion refer to the user manual provided with respective devices DS1039 035A 49 LBT3599 Per VOICE 6 2 9 CALL DIVERT CONFIG This function allows to activate the call divert the calls addressed to the switchboard will be redirected to a VoIP telephone in the system cai Diver Configuration Figure 41 Call divert configuration To configure the call divert select the menu item Call Divert Config to open the window and then perform the following operations gt Inthe pull down menu in the upper side of the window select the site of the device to which the call must be diverted gt Enter the user number to which all the calls addressed to the switchboard must be redirected gt Otherwise press the b
19. d on the video door phone monitor if the switchboard is provided with a Webcam otherwise a steady image will be displayed Gonnected COSVSBC4 J B2S1F5A5 gt Toestablish a communication between the two users press the button DS1039 035A 26 LBT3599 Per VOICE Otherwise to forward directly the call without speaking with the destination apartment station operate as follows gt Select the second call data area by clicking on the button EA Enter the code of the desired user and press During this phase the caller will be put on hold On hold B151F108 0 y B2S1F7A3 gt When the user picks the handset up in the apartment a communication is established with the apartment station Y Warning If the switchboard has been configured to manage several IPervoice sites the call can be forwarded to another user only in the same site 9 7 DOOR LOCK RELEASE COMMANDS AND SPECIAL CODES 9 7 1 DOOR OPENING System electric locks can be activated from the switchboard interface by clicking on the button a to open the pedestrian door or the button can o open the gate The functions performed by these buttons and by the button on the door phone 1039 41 depend on system conditions and settings performed during programming phase See Installation technical manual of IPervoice system If a specific lock must be activated regardless of its configuration operate as follows gt With the pull down men
20. de is set by pressing room monitor also the prereset procedure will start no user action is required DS1039 035A 34 LBT3599 Per VOICE 6 1 4 BROKEN DEVICES In normal operating mode the switchboard checks periodically that all devices are working properly If a E i 1 i A ana failure is detected in the main screen the icon ES blinking Click on the icon or press the button Broken devices in the menu View to open the following window that contains a list of all broken devices and the following commands OK Used to close the window and go back to switchboard default operating mode Refresh Used to update the list of broken devices Print Used to export the list of broken devices into a rtf text file Export Used to export the list of broken devices into a csv table Poll Used to check the operating state of the selected device Figure 27 List of broken devices In multi site systems remember to select the site from the list on the left Then check if there are not correctly working devices 6 1 5 CALL MEMORY If the switchboard attendant doesn t answer a call this is stored in a list and the icon Ei starts blinking Select the command Call memory from the pull down menus or click on the icon the following window appears where it is possible to see the list of unanswered calls DS1039 035A 35 LBT8599 Per VOICE At the bottom of the window the following commands are available Call
21. e procedure below gt Select DAY NIGHT or STANDBY for switchboard state DS1039 035A 41 LBT8599 Per VOICE gt If NIGHT or STANDBY have been selected and the competence area must be transferred click on the item Select a Switchboard then select the destination switchboard for calls gt Confirm by pressing the button ok or the button Y to continue without closing the window or leave the operation by pressing the button Cancel Press the button _ to display information about switchboard competence area The following window will appear Figure 34 Concierge Service Configuration Competence area details If the switchboard manages more than one IPervoice site select the site from the respective list to check its competence information 6 2 3 LIFT INTERFACE COMMANDS If one or more lift interfaces 1039 37 are installed in IPervoice system lifts can be enabled in order to allow the user to reach only the desired apartment To enable the lift access this menu on the left boxes define block stair and floor codes of the apartment that the user wants to reach On the right box define the time during which the lift will be enabled Y Warning If the switchboard has been configured to manage more than one IPervoice site to enable lifts select the site from the pull down menu on the upper side of the window as shown in Figure 35 DS1039 035A 42 LBT3599
22. es select the site where to perform the search then enter the name to be searched If the user has not been found select another site from the list the system will automatically performs a new search of the previous name gt The user code appears in the call data area which indicates also that the call is in progress Calling B151F108 y B2S1F7A3 gt Ifthe user is free the apartment station starts ringing if the user is busy the following message will appear On hold B151F108 B2S1F7A3 gt If the user answers from a video door phone and the switchboard is provided with a Webcam the called user will see on the display the image coming from the Webcam gt At the end of conversation when the user hangs the handset up the switchboard goes back to the previous state gt To repeat the last call to a user press the button RP DS1039 035A 23 LBT8599 Per VOICE 9 9 RECEIVING A CALL FROM A DOOR UNIT AND FORWARDING TO A USER CONCIERGE SERVICE If a call is sent from the door unit to a user included in the competence area when the switchboard is in day mode the Switchboard software shows the following information gt The caller is shown in the call data area 3 Incoming call B151F108 Primary Gall Module Call Module 1 Y Warning If the switchboard has been configured to manage several IPervoice sites the pull down menu in the upper side of the call area shows the site which origina
23. extend IPervoice system features To operate in more than one site concierge switchboards must be enabled on respective servers during system installation with IPervoice FrontEnd Some registration operations must also be performed on the switchboard Select the item Multi site configuration from the menu Setting to display the window shown in Figure 45 Status IP Address Enabled 192 188 3 1 Enabled 192 168 1 1 Enabled 192 166 2 1 Enabled 192 158 4 1 132 169 100 105 Figure 45 Multi site configuration In the upper side there is the list of previously registered sites if present To perform the first configuration operate as follows gt Enter the local IP address which will be used to register to IPervoice servers Y Warning This address is identified in Switchboard application configuration file with the parameter ADAPTER_IP for further information see the paragraph Installation Usage in Systems with more than one Ethernet Interface on page 6 gt Press the button Add the site configuration page will be displayed DS1039 035A 55 LBT8599 Moli coniquaton SS U6 192 168 3 1 Enter the server address in the box IP address Enter the unique site name in the box Site Name this will be the name shown by the switchboard to the user when the application is running gt Enable the switchboard to registration to the server by selecting the check box Enable gt Press
24. g DS1039 035A 14 LBT3599 Per VOICE 3 1 APPLICATION AUTOMATIC UPGRADE IPervoice system can automatically upgrade its IP devices in order to keep the consistency with the software executed in IPervoice server When the Switchboard application is launched it could happen that the upgrade procedure is automatically activated This will download the upgrade package Figure 13 from the server and upgrade locally the application At the end the application will reboot to complete the upgrade procedure as shown in Figure 14 Upgrade information Downloading upgrade files Dosriosd progress M 625 1 kb sec Figure 14 Automatic upgrade Application reboot Y Warning if Windows Firewall is not disabled or there is an antivirus software the application upgrade process could not be possible In the first case check that the requested operations have been performed as described in paragraph Installation Windows Firewall Configuration on page 6 in the second case see the respective manuals To correctly complete the software upgrade the Windows user must have PC administrator rights DS1039 035A 15 LBT3599 Per VOICE 4 OPERATING MODE More than one switchboard can be installed in the same system operating on different competence areas or on the same area The competence area of a switchboard is composed by the group of door unit codes and the group of user codes assigned to the
25. he Switchboard the user will be asked to enter username and password in the login form shown in Figure 12 Please enter username and password User Name Password Figure 12 Program start up Login phase If the authentication has been successful the system will allow the application to access Username and password used to access the system are defined during IPervoice system installation configuration phase please refer to the system administrator DS1039 035A 13 LBT8599 Per VOICE The display will show Ready IS IN YOUR LIFE 1 Pull down menus bar 16 Last code repetition 2 Address book 17 Alphanumeric keyboard 3 Call 1 data area 18 Call waiting notification 4 Call 1 data area activation 19 Special code activation 5 Calltransfer 20 Closing of communication in progress 6 Video images 21 Call 2 data area activation 7 Microphone volume adjustment 22 Call 2 data area 8 Loudspeaker volume adjustment 23 System device failure indicator blinking in case of 9 Conversation on hold resume failure 10 Switchboard status 24 Open door indicator blinking in case of open door 11 Pedestrian electric lock activation 25 Start of an application external to the switchboard 12 Input error correction 26 Switchboard code 13 Gate opening 27 Call log blinking in case of unanswered calls 14 Microphone deactivation 28 Alarm log blinking in case of alarms in progress 15 Call forwardin
26. is known operate as follows gt Press the button co o activate the respective call data area gt Enter the user code on the keyboard Y Warning To enter alphanumeric user codes a keyboard connected to the PC is needed gt The entered code is shown in the call data area 3 insert number B151F108 gt Y Warning If the switchboard has been configured to manage more IPervoice sites before entering the code select the site to be called with the pull down menu in the upper side of the call area as shown in the following figure gt Ifawrongcharacter is entered press the button C to delete the last entered character LY gt After entering the code press the button Y Warning If the code entered is wrong the call is not performed and there are no warning messages gt Toclosea call in progress press the button x gt If the user is free the apartment station starts ringing if the user is busy the following message will appear Busy COSVS5BIC1 J B2S1F5A5 DS1039 035A 21 LBT3599 Per VOICE When the user picks the handset up a communication is established with the switchboard In this case in the call data area appears the message Connected and the video images area 6 shows the same image displayed on the video door phone monitor Connected CDSVSBCI y B2S1F5A5 gt At the end of conversation when the user hangs the handset up the switchboard goes back to the previou
27. matically each 30 seconds H The door left open timeout isa parameter which can be configured on IPervoice DS1039 035A 38 LBT3599 Per VOICE 6 2 MENU TOOLS 6 2 1 CALL MODULE MESSAGES To customize the welcome text message displayed on call modules access the menu Call module messages Welcome messages The following window will appear Figure 31 Welcome message setting To change a message follow the procedure below gt gt gt gt Select from the sites list the desired IPervoice site Select at the top the call module containing the welcome message to be changed Enter the message text in the centre of the window Confirm with the button a 0k or exit from the window with the button cancel In this way the change will be permanent if it is needed to temporarily change the message access the following window Figure 32 with the command Call module messages Temporary messages This function can be used for example to show business hours or instruction for calls performed when the switchboard attendant isn t present Figure 32 Temporary welcome message setting DS1039 035A 39 LBT3599 Per VOICE To enter a new temporary message follow the procedure below gt Select fromthe sites list the desired IPervoice site F gt Press the button New gt Anew window will open enter the message name and the text to be displayed and c
28. ng Hold button then answering the call In both cases the first conversation will be put in hold gt To resume the call on hold press the button 9 after selecting the corresponding call data area 3 or 22 gt To close a communication press the button cx hang up the handset of 1039 41 DS1039 035A 19 LBT3599 5 2 CALL RECEIVED FROM A USER If a user calls the switchboard which is not in standby mode the switchboard software shows the following information gt The caller is shown in the call data area 3 Incoming call B151F108 Apartment B151F4AG y B1S1 Jd gt The field call waiting notification a blinks The attendant can establish an audio connection with the visitor by pressing the field call Jd waiting notification E if an headset is used or picking up the handset of 1039 41 device If the attendant is busy on another conversation new call will be notified inside free call data area 3 or 22 The attendant can answer directly by pressing Call data area activation button 4 or 21 or by pressing Hold button then answering the call In both cases the first conversation will be put in hold gt To resume the call on hold press the button 9 after selecting the corresponding call data area 3 or 22 gt To close a communication press the button ES hang up the handset of 1039 41 DS1039 035A 20 LBT3599 9 3 CALL TO A USER WITH A CODE If the user code to be called
29. o ar Linea br ingresso E Peaftek A TT Figure 8 Checking default recording device setting Select the device and press the button Properties to access the settings window In sections Custom Levels and Advanced check the following settings as shown in Figure 9 DS1039 035A 10 LBT3599 Custom Levels Advanced DS1039 035A Select Mic Boost option Check that the microphone level is sufficient greater or equal to 50 Give exclusive mode applications priority Formato predefinito Selezionare la frequenza di campionamento e la profondit in bit da utilizzare nell esecuzione in modalit condivisa Canali 1 16 bit 44100 Hz Qualit CD Modalit esclusiva rp Consenti alle applicazioni di assumere il controllo esclusivo 2 del dispositivo ri 7 Attribuisci priorit ad applicazioni in modalit esclusiva Ripristima predefinite o senso Figure 9 Playback device properties 11 Per VOI Select options Allow application to take exclusive control of this device and LBT3599 Per VOICE 3 STARTING THE PROGRAM To start the program Switchboard select the icon as shown below ale NAC d PCVoice 2 2 amp Plantronics d Sophos d TortoiseCVS l URMET Switchboard Ah URMET Switchboard d VideoHome GrabBee di WinPcap Li WinSCP Pagni 4 indietro Lt
30. o a User Concierge SErvice rr 24 5 6 Receiving a Call from an Apartment Station and Forwarding to another User 26 5 7 Door Lock Release Commands and Special Codes re 27 O A RPE ER PCE Te VE re 27 52 se OF Special lecci 29 6 Pull Down M nu Bai a ok WIEW MICU ui lilla lecca 31 cli Sucar 31 A A ate as i totitot note aac yon aa aa aa 32 A O ESM NT PRET NE Premera eae Ue ane ole ad Dall 33 ELA HIB GOCE CC A alain 35 lA A A EE EE SO A en eer ee 35 6 1 6 O a ladini ere oe ter eee ee eu 36 OL O eine ree eerie or eee Tenet ee Tee ee ala AAA Sree ner e Cert eRe ewe Serer II cre Merete sect a 36 GAS OO PECMECE dr ieee ee ees cess nc ne sagt Ae lesene 38 62 Menu TOONS arg sae rs steer eos 39 621 Callmodulemessazes deli A ada 39 62 2 Conderseserice coniare A a 41 623 ftintertace COMMAND taria in iii 42 A lla 43 6 2 57 MDI OPEN a ee 44 6 26 COI Cameras vers cree cies ees tec ld o ido balines 44 6 2 7 SS A balla a eee E Pe See ea ee 45 023 Occhiali Lace 48 629 Call DivertConil sfila lata ella 50 0210 nda 51 Sa ensemble 53 6 3 1 Switchboard COMMUN AW ON seeds secede illa lata eil electa 53 6 32 Melody CONIL dd dados dado atl alan de 54 6 3 3 Multi site configuration a alleluia 55 Sib Mente 56 CAL A iaa 56 6 4 2 Information on Switchboard rn non n nn non nn nn nn nn nn nn nn nn nr n nn nnnnnrnnnnrnrnnnnnrnnnnnrnnnnininanos 56 DS1039 0
31. onfirm with the button 2 A New temporary message ets Insert the name of the new message Insert the text of the message gt Open the list of call modules to which to associate the message by pressing the button Call Module gt Select the call modules where the message will be displayed and confirm with Pen db Temporay Messages ss Hame Call Module 1 Call Module Serial gt Open the window Calendar used to set message display time with the button nar DS1039 035A 40 LBT3599 Per VOICE amp Calendar MSG ero Period Start date 29 07 09 End date 23 07 09 At the top it is possible to set time bands with start date time and end date time this solution can be applied for example during holidays At the bottom it is possible to set weekly displaying times for example during weekends or night time gt To confirmsettings press the button L linthe calendar and in the main window In the main window there are also buttons er and Delete which allow to modify and delete the messages in the list 6 2 2 CONCIERGE SERVICE CONFIG This function allows to set the switchboard operating mode From the menu Tools select the item Concierge service config the following window will appear Forward to SWITCHBOARD J tecla Sahiba Figure 33 Concierge service configuration Operating states To change the operating mode follow th
32. ormally performed Figure 16 Call scheme with switchboard in night mode DS1039 035A 17 LBT8599 Per VOICE 4 3 SWITCHBOARD IN DAY MODE This mode is indicated by in switchboard status area In this mode the switchboard performs the concierge service and intercepts calls coming from apartment stations and addressed to the users of the competence area The switchboard can call any apartment station and user calls are normally received Figure 17 Call scheme with switchboard in day mode DS1039 035A 18 LBT8599 5 SWITCHBOARD USAGE 9 1 CALL RECEIVED FROM A DOOR UNIT When the switchboard is in day mode if the door unit sends a call which is in the switchboard competence the software Switchboard will show the following information gt The caller is shown in the call data area 3 Incoming call B151F108 Primary Call Module 3 Call Module 1 7 gt The field call waiting notification a blin ks gt Invideo images area 6 images coming from the door unit camera appear The attendant can establish an audio connection with the visitor by pressing the field call waiting ip notification EJ if an headset is used or picking up the handset of 1039 41 device If the attendant is busy on another conversation new call will be notified inside free call data area 3 or 22 The attendant can answer directly by pressing Call data area activation button 4 or 21 or by pressi
33. ow the procedure below gt Start the Switchboard application for any problem see chapter Starting the Program on page 12 The MAC address is composed by 6 couples of hexadecimal digits ex 00 1E 37 82 9B 4B and identifies uniquely the network interface To find the correct MAC address ask the Network Administrator DS1039 035A 8 LBT3599 Per VOICE gt Connect the door phone 1039 41 to a free USB port of the PC Perform also the other audio connections as shown in Figure 5 gt Wait until the display shows a window with the message A USB Door Phone 1039 41 has been detected gt Press OK to finish 2 4 AUDIO DEVICES CONFIGURATION Default settings of audio devices usually ensure the proper operation of Switchboard application If PC loudspeakers don t work or the visitor can t hear the attendant speaking in the microphone perform some checks on system audio devices Y Warning Images shown below are referred to a Realtek audio card if your audio card is different from the shown one images could be slightly different or without some specific settings 2 4 1 SPEAKER AUDIO DEVICES Start Sound and audio devices control panel by selecting the respective item from the menu activated by the right click on the loudspeaker icon in Windows bar Apri mixer volume Dispositivi di nproduzione Dispositivi di registrazione Suoni a Cpzioni controllo volume If there are more than one audio
34. played on door units when the user is absent as shown in the following figure Ri Personal message Apartmen insert he message We are temporary acen Leis go back soon Figure 25 Absence message setting 6 1 3 ALARMS If configured for this purpose the system allows to send to the concierge switchboard all alarm signals detected by alarm control panels 1061 present in apartments All signals can be displayed by pressing the command Alarms in menu View The window contains the list of alarms detected by the system and the following commands Room Monitor Used to activate the room monitor feature from the apartment that has originated the panic alarm Refresh Used to update the alarm list Reset Used to delete the selected alarm Cancel Used to close the window and go back to switchboard default operating mode According to settings performed during system programming the command prereset can appear instead of reset The prereset command allows to temporarily disable alarm signalling in order to perform specific tests DS1039 035A 33 LBT8599 TT TC Status Person Figure 26 Alarm list The presence of a new alarm is signalled in the switchboard main screen by the icon Q which blinks Click on the main screen icon to open the window Alarms described in this paragraph As described above the list on the left allows to select the site and manage its active alarms Y Warning
35. rator rights otherwise the installation will not be properly performed When the installation has been completed check that the folder where the application has been installed for ex C Programmi Switchboard allows the user a complete access to the application To check this gt Start File manager and find the Switchboard application folder gt Click right and select the menu item Properties gt Select the tab Security and check that the user or the group have the Full control of the folder In order to use the Switchboard application in IPervoice system the switchboard must be configured as described in paragraph Concierge switchboard configuration in Installation technical manual of IPervoice system This operation must be performed by the installer during system configuration DS1039 035A 5 LBT3599 Per VOICE 2 1 WINDOWS FIREWALL CONFIGURATION During the first concierge switchboard execution Windows operating system could ask the user to open the communication ports on IP network used to communicate with IPervoice server This operation is needed to make the system work properly If the protection is performed by Windows Firewall module the display will show a message as in Figure 1 if Avviso di sicurezza Windows Windows Firewall ha bloccato alcune funzionalit del programma Windows Firewall ha bloccato alcune funzionalit di Ipervoice Switchboard in tutte le
36. record audio messages and send them to system users The following window will appear Figure 40 Voice message setting To record a message follow the procedure below gt Press the button New gt Enter at the top left of the window a mnemonic name to identify the message gt Press the button lel tc start recording the message Y Warning The max duration of the message is 30 seconds gt Once the message has been recorded press the button a gt The name assigned to the message is put in the list with recording date and time gt To listen to the recorded message press the button gt To send the message to a user perform as follows gt Select the destination user following one of these two methods Select site block floor apartment and user codes among those available in the lists DS1039 035A 48 LBT8599 Per VOICE Y Warning If one or more of the 4 code fields has not been filled in the message will be sent to all the users belonging to the block stair or floor indicated For example if the code S1 is selected in field stair all the apartments with stair code S1 will receive the message Select the destination apartment by selecting it from the list pressing the button _selet et_ and confirm with the button Seect B231F141 Aparimenti COS VS6C1 B251F144 Apartment4 B2S1F545 IP Apartment It is also possible to identify the destin
37. reti ul pubbliche private e di dominio Bh Nome pervoice Switchboard Autore Urmet Domus Percorso C urmet switchboard switchboard exe Consent a Ipervosce Switchboard di comunicare su queste reti N Reti di dominio ad esempio reti a endal Ret private ad esempio una rete domestica o aziendale Reti pubbliche ad esempio in aeroporti e Internet caf scelta non consigkata perch il livello di sicurezza di queste reti spesso insufficiente o del tutto assente Figure 1 Windows Firewall unlock Select the desired network and press Allow access to continue 2 2 USAGE IN SYSTEMS WITH MORE THAN ONE ETHERNET INTERFACE The following window could appear if the application is executed on a PC with more than one Ethernet network interface for ex 1 CAT5 interface and 1 Wi Fi interface Figure 2 Switchboard startup No network interface In this case the configuration file in the installation folder must be changed The file called switchboard cfg is a text file and can be edited by notepad or similar applications gt For further information about the network where the PC is used as Concierge Switchboard ask the System Administrator if the configuration file is edited outside the Switchboard application this should not be running In addition the file switchboard_bkp cfg must be deleted DS1039 035A 6 LBT8599 Per VOICE Open the file and perform the following operations as
38. s menu contains the following commands Switchboard configuration Melody configuration Multi site configuration gt Help menu contains the following commands Online help Information on Switchboard The commands available with the pull down menu bar are described in the following pages DS1039 035A 30 LBT8599 6 1 VIEW MENU 6 1 1 ACTIVE CALLS In View menu Per VOICE press this command the following window will appear where all system communications and the following commands are listed Figure 21 Active communications list In multi site systems the list on the left allows to select the site where to check active communications To make managing operations easier the switchboard highlights with bold the sites where there are active communications Figure 22 OK Refresh Export Print Save DS1039 035A Figure 22 Sites list theme of concerned sites Used to close the window and go back to switchboard default operating mode Used to update the list of active calls Used to export the list of active calls into a csv table Used to export the list of active calls into a rtf text file and open automatically the file with the default editor for ex Microsoft Office Word Used to export the list of active calls into a rtf text file 31 LBT8599 Per VOICE 6 1 2 ADDRESS BOOK As already mentioned in chapter Call to a User with the Address Book on page
39. s state gt To repeat the last call to a user press the button RP 9 4 CALL TO A USER WITH THE ADDRESS BOOK If the user code is unknown operate as follows gt Press the button i activate the respective call data area 3 SX gt Select the button Address book HESS the following window will appear Competence codes select this item to reduce the user list to switchboard competence codes only User search write in this area the user A name its code appears pia automatically Sites list 1 ic Apa i z B231F141 Brown John partmenti if the switchboard manages si a gee User list more than one IPervoice B2391F144 Cussler Clive Apartments this section contains all the B251FS5A5 Methini Pat IP Apartments B2S1F141 Rotten John Apartmenti user names and codes that can be selected sites select the site where to perform the search Function buttons Figure 18 Selection from the address book User list Y Warning VM and APT function buttons allow to access Voicemail and Apartments functions see paragraphs Voicemail on page 48 and Address book on page 32 DS1039 035A 22 LBT3599 Per VOICE gt To perform a call select a user in the user list area or write the name or part of it in the user search area and press the button ca Y Warning If the switchboard has been configured to manage several IPervoice sit
40. switchboard The definition of competence areas with respective users and door units managed by the switchboard is performed during programming phases See paragraph Concierge switchboard Competence Area in Installation technical manual of IPervoice system Switchboard operating behaviors depend on its operating status To change switchboard operating mode click on switchboard status area 10 and select the desired mode DAY NIGHT or STAND BY Switchboard operating modes are described below 4 1 SWITCHBOARD IN OFF OR STANDBY MODE STAND This mode is indicated by in switchboard status area When the switchboard is in off or standby mode it doesn t perform any operations Calls coming from door units are directly addressed to users Calls coming from apartment stations are lost Figure 15 Call scheme with switchboard in standby mode If in the system there are more than one switchboard with the same competences the service of the off switchboard will be directed to the on ones DS1039 035A 16 LBT3599 Per VOICE 4 2 SWITCHBOARD IN NIGHT MODE This mode is indicated by in switchboard status area In this mode the concierge service is disabled and calls coming from door units are directly addressed to users If a call is addressed to the user switchboard this will operate as an apartment station Calls coming from and addressed to apartment stations are n
41. t associated 6 2 6 CCTV CAMERAS Select the menu item CCTV Cameras to display all system cameras These can be call modules or video server 1039 69 cameras Call Module 1039 14 Main Entrance Call M Video Server Garage Video Server External Module Secondary Entrance Figure 38 Cameras list To display images coming from one of these cameras follow the procedure below gt Select the desired site from the list gt Select the desired camera DS1039 035A 44 LBT3599 Per VOICE gt Press the button Watch Spk to see images and establish a bidirectional audio communication with the camera module or the button _Watchaist to display images and hear sounds coming from the camera module without establishing a communication Y Warning In the first case the camera leds will turn on in the second case they will stay off to keep audio video control secret W Note Switchboard software allows to display at the same time also the images coming from a second camera In this case the active camera will show at the bottom right the image captured by the switchboard Webcam if present gt Captured images will be displayed on the switchboard main screen in video images area 6 the following message will appear in call data area 3 Code executed BisiF108 Call Module 1 0 1E E0 FF FF_2C gt Tostop image displaying press the button ES gt Pressthe button _ lto close the window
42. tason al unota Avanzate aruda Figure 3 Setting of network interface connected to IPervoice Open the file and perform the following operations as shown in Figure 4 Find the section SETTINGS and change or add the following rows SIP_SERVER 192 168 1 1 DEFAULT_GATEWAY 192 168 1 1 PHP_SERVER_HOSTNAME 192 168 1 1 Vv Vv V V V ADAPTER_IP lt IP address of the interface used by Switchboard application gt DS1039 035A 7 LBT8599 gt MAC_ADDRESS lt MAC address of the network interface connected to IPervoice gt Switchboard cfg Blocco note File Modifica Formato Vif 192 168 1 1 SETTINGS 192 168 1 1 SIP_SERVER DEFAULT_GATEWAY MAC_ADDR SIP_AEC 1 ADAPTER_IP p CALL_DIVERT call divert E m PHP_SERVER_HOSTNAME PHP_SERVER_URL URMET Ssrv php LANGUAGE 2 f h Figure 4 Switchboard Installation Network interface configuration Y Note except for MAC_ADDRESS parameter the other configuration data can be set using the application It is not necessary to modify manually the configuration file 2 3 DOOR PHONE 1039 41 INSTALLATION It is suggested to connect an additional door phone 1039 41 to the computer in order to make more immediate and easy all the communications with visitors and system users Connettore verde 69 Figure 5 Concierge switchboard Door phone 1039 41 connections To correctly use for the first time the door phone 1039 41 foll
43. tchboard has been configured to manage several IPervoice sites the call can be forwarded to another user only in the same site DS1039 035A 25 LBT8599 Per VOICE 5 6 RECEIVING A CALL FROM AN APARTMENT STATION AND FORWARDING TO ANOTHER USER If a user calls the switchboard and this is not in standby mode the switchboard management software shows the following information gt Thecall data area 3 shows the caller code Incoming call B151F108 Apariment B151F446 y B1S1 Jd gt The field call waiting notification a blinks The attendant can establish an audio connection with the user by pressing the field call waiting Jd notification El if an headset is used or picking up the handset of 1039 41 device To forward the call to a second user in the switchboard competence area the attendant must operate as follows gt Select the second call data area by clicking on the button ESAS LY gt Enter the code of the desired user and press a or select the name from the address book see paragraph Call to a User with the Address Book on page 22 and press the button Cal gt During this phase the caller will be put on hold On hold B151F108 Y B2S1F7A3 gt When the user picks the handset up in the apartment a communication is established with the switchboard gt Inthis case in the call data area appears the message Connected and the video images area shows the same image displaye
44. tes the call as in the example shown in the following figure Primary Call Module 3 Call Module 1 A gt The field call waiting notification blinks The video images area 6 will show images coming from the door unit camera The attendant can establish an audio connection with the visitor by pressing the field call waiting Jd notification a if an headset is used or picking up the handset of 1039 41 device DS1039 035A 24 LBT3599 Per VOICE To call the user in the apartment the attendant must operate as follows gt Select the second call data area by clicking on the button EA EX gt Enter the code of the desired user and press or select the name from the directory see paragraph Call to a User with the Address Book on page 22 and press the button cam gt During this phase the door unit will be put on hold On hold B151F108 Primary Call Module a Call Module 1 gt When the user picks the handset up in the apartment a communication is established with the switchboard In this case in the call data area appears the message Connected and the video images area 6 shows the same image displayed on the video door phone monitor if the switchboard is provided with a Webcam otherwise a steady image will be displayed Connected COSVSBIC1 y B2S1F5A5 gt To establish a communication between the door unit and the user press the button Y Warning If the swi
45. u Tool access to Door opener window Gate Gate Gate Gale Gale Gate Figure 19 Manual door opening DS1039 035A 27 LBT8599 Per VOICE gt Select a lock and activate it by pressing the button 9n Y Warning If the switchboard has been configured to manage several IPervoice sites select the site from the list on the left of the opening door mask the switchboard will update the door list in the selected site then the door to be managed If the switchboard has received a call from a door unit use the button Se or to activate one of the two electric locks connected to the caller device The switchboard interface shows the door status the icon starts blinking if the door is open since more than 30 seconds Click on this icon to open the following window displaying data of open doors Figure 20 Opened doors state Y Warning The state of the doors controlled by call modules for ex 1039 13 or 1039 14 and by IP key readers 1039 88 can only be displayed if a specific door sensor has been connected to their terminal pins magnetic micro contacts or equivalent DS1039 035A 28 LBT3599 Per VOICE 9 7 2 USE OF SPECIAL CODES This function allows to send a specific command to a Special Decoder module 1039 80 in IPervoice system The attendant can activate an output by entering the code assigned during configuration For further details see paragraph Special Decoder in chapter
46. utton BROWSE to see the list of the available VoIP telephones A Select Site ter Enter Number B3S1F11P NAME gt Select the desired telephone gt Pressthe button ense lito activate the diversion and close the window gt To disable the call divert open again the configuration window and press the button DISABLE Y Warning Call Divert Config feature is not available for multi site plants DS1039 035A 50 LBT3599 Per VOICE 6 2 10 TRADE This function allows to configure automatic door lock release profiles associated to call modules The configuration window is shown in Figure 42 Figure 42 Automatic door lock release profiles configuration The window shows the list of previously configured profiles if present grouped by belonging site for each profile weekly time bands and associated call modules are visible To configure a new profile operate as follows gt Select the site where to add the new door lock release profile gt Press the button New o 5 Trade nta wi n si gt Enter the profile name in the text box Profile Name gt For each selected day of the week choose at least one interval among the three available ones as shown in the figure below and select the check box to enable programming DS1039 035A 51 LBT3599 Per VOICE Interval 1 Interval 2 Interval 3 MON Y 13 38 15 380 Y Warning
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