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ElectSys Ericcsson eMG80 User Guide

1. CODE FUNCTION REMARK 73 Background Music 74 x Station User Name Registration Input up to 7 characters 75 Display Phone IP Address 76 Change Phone IP Address 77 Display Phone MAC IP Address 78 Network Configuration 79 Display Phone Version 80 Assign Recono Button TAa VSF External SMDI 81 Assign ISDN CLIR Button 82 ISDN COLR Button 84 Assign ACCOUNT CODE Button 85 Assign LOOP Button 86 Assign ATD INTRUSION Button 87 ICM Button 88 Assign Button 89 Assign KEYPAD FACILITY Button 8 Assign J OHVO Button 90 SPEED Button Assignment iPECS LIP 7000 only 91 CON Button Assignment iPECS LIP 7000 only 92 CALL BACK Button Assignment iPECS LIP 7000 only 93 DD Button Assignment iPECS LIP 7000 only 94 FLASH Button Assignment iPECS LIP 7000 only 95 MUTE Button Assignment iPECS LIP 7000 only 96 MONITOR Button Assignment iPECS LIP 7000 only 97 REDIAL Button Assignment iPECS LIP 7000 only 98 Fwp Button Assignment iPECS LIP 7000 only 99 Assign PTT Button 70 Hot Desk Login Code i Hot Desk Log out Code 7 Force Fwd to Dest 8 Register Bluetooth 9 Bluetooth Usage In iPECS SBG 1000 Select ICM Signal mode Intercom Answer Mode 1 HF 2 TONE 3 Privacy Headset Speakerphone Mode 0 Headset 1 Speaker Select Headset Ring Type Speakerpho
2. OPERATION While on an ISDN CO line to access ISDN Supplementary services e Press FLASH e Press HOLD SAveE CONE or CO line button to activate the desired feature 9 2 3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far end This may be a subscription service of your carrier Separate Flex buttons are required to activate outgoing Connected Line COL and incoming Calling Line ID CLID restriction OPERATION To restrict Caller ID e Lift the handset e Press the CLIR COLR button and place the call 46 LIP 7016D 7024D User Guide 10 Setting Features amp Flex buttons 10 1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes Passwords After entering the User Program mode you dial the codes to select the attribute and setting Once selected the setting is saved A list of the User Program codes the feature function and any input required are given in Appendix B In some cases you enter these codes as part of Flex button assignments OPERATION To assign user programmable attributes to your station e Press TRANS PGM e Dial desired User Program codes shown in Appendix B e Press HOLD SAVE
3. FUNCTION CODE FUNCTION 0111 Print SMDR by Station 0112 Delete SMDR by Station 0113 Display Call Charge 0114 Abort Print 0115 Print Lost Call Report 0116 Delete Lost Call Report 0121 Print Traffic Analysis All summary 0122 Print Traffic Analysis All summary periodically 0123 Abort Print Traffic Analysis All summary periodically 0124 Print Traffic Analysis Attendant 0125 Print Traffic Analysis Call summary 0126 Print Traffic Analysis Call Hourly 0127 Print Traffic Analysis H W Usage 0128 Print Traffic Analysis CO summary 0129 Print Traffic Analysis CO Hourly 43 LDP 9008D amp LDP 9030D User Guide Table A 2 ATTENDANT USER PROGRAM FIXED FUNCTION CODES FUNCTION CODE FUNCTION 021 Knock Down Station COS 022 Restore Station COS 031 Authorization Code Registration 032 Erase Authorization 041 System Date Time Mode 042 LCD Date Mode 043 LCD Time Mode 044 Set Wake Up Time from Attendant 045 Wake Up Disable from Attendant 046 PX Clock Set through ISDN message 047 HotDesk Login from Attendant 048 HotDesk Logout from Attendant 051 Custom Pre select Message 052 DND Call Forward Pre selected MSG Cancel 053 Custom Display Message 11 20 054 Monitor Conference Room 055 Delete Conference Room 06 VSF Record System Greeting 071 Dial By Name 072 Isolate Fault CO Line 073 Automatic Day
4. To retrieve the Conference from Hold e Select the Conf Soft button 26 LDP 9008D amp LDP 9030D User Guide To establish an Unsupervised Conference e Establish conference with two external parties e Select the Conf Soft button e Hand up handset To retrieve an Unsupervised Conference s Lift the handset e Select the Conf Soft button 5 4 1 Setting up a Conference Room In addition to establishing a Conference up to 9 Conference Rooms can be set up When setting up a Conference Room a password can be designated for invited parties internal and external parties to use for accessing the established Conference Room To set up a Conference Room Press the rRANS PGM button Dial 53 to create a Conference Room Dial the desired Conference Room number 1 9 If desired enter a password for the Conference Room up to 12 digits e Press HOLD sAvE to establish the Room To join a Conference Room e Lift the handset e Dial 59 Conference Room entry code e Dial the Conference Room Number e Dial the Conference Room password Dial 59 Conference Room entry code eee oO To delete a Conference Room e Press the TRANSs PGM button s Dial 54 Conference Room delete code e Dial the Conference Room number 1 9 Dial the Conference Room password Press HOLD save to delete the Conferen
5. To enter an Account Code during a call e Press the assigned account CODER button e Dial the Account Code 1 12 digits e Press 4 2 4 Disable dialing from your phone You can temporarily Lock your phone by activating Temporary COS which will disable all dialing from the phone To deactivate Temporary COS you must enter the station s Authorization code 19 LDP 9008D amp LDP 9030D User Guide To activate Temporary COS Press TRANS PGM Dial 21 User Program code Dial your Authorization code Press HOLD SAVE To deactivate Temporary COS Press TRANS PGM Dial 22 User Program code Dial your Authorization code Press HOLD SAVE 4 2 5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS The Walking COS dialing restriction levels are applied for a single call only For multiple calls you will need to reactivate Walking COS or use the FLASH button to regain CO IP dial tone To activate Walking COS e Press TRANS PGM e Dial 23 User Program code e Dial your Authorization Code station number and password e Dial e Place call as normal 4 3 Using Directory 4 3 1 Using Last
6. 5 3 Broker Call Switching between two calls You may switch between the active call and a call on Hold placing the active call on Hold acting as a broker between two or more parties Broker Call iPECS Phone users may broker for multiple calls up to the number of CO IP line buttons To switch between two calls Broker Call e Press the desired CO IP line button 5 4 Joining Multiple People in a Conference You can establish a Conference with parties The parties in the Conference may be internal or external A Conference can be placed on Hold and is subject to Hold Recall You may also use the Conference operation to join 2 external parties in a private conversation This is an Unsupervised Conference which is not subject to the normal Hold Recall operation 42 LIP 8012E amp LIP 8024E Gigabit Phone User Guide To establish a Conference Establish call with one of the desired conference parties Select the Conf Soft button Establish call with the other conference party Select the Conf Soft button Select the Conf Soft button again to establish the conference To place a Conference on Hold e Press the HOLD SAVE button To retrieve the Conference from Hold e Select the Conf Soft button To establish an Unsupervised Conference e Establish conference with two external parties e Select the Conf Soft button e Hand up handset To retrieve an Unsupervised Conference e Lift the handset
7. OPERATION iPECS Phone In iPECS To assign a CALL LOG button e Press the TRANS PGM button e Press the desired FLEX button e Press the TRANS PGM button Dial 57 Press HOLD SAVE To access the Call Log menu e Press the CALL LOG button STATION 101 T 14 SUN 04 14 30 CALLED DIALED LOST e Using the Soft keys select the desired call log incoming outgoing or missed STATION 101 T 14 SUN 04 14 30 PREV NEXT SEND e Use Prev and Next soft keys to view the log contents 39 LIP 7016D 7024D User Guide To access the Call Log menu e Press LOG button of 3 soft key or Press the CALL LOG button STATION 101 T 14 SUN 04 14 30 LOG DIR REDIAL gt e Using the Soft keys select the desired call log incoming outgoing or missed gt 01 gt 101 02 4504600 SEND SELECT EXIT gt Use Navi Up and Down keys to view the log contents gt Outgoing Call S Incoming Call M Missed Call 8 2 Background Music and Music on Hold Two audio sources can be connected to the system These sources or an internal source provide input for Background Music BGM and Music On Hold MOH In addition a recorded message from the VMIM can be used BGM is played over the speakers of
8. 10 2 Assigning Features to Flex Buttons You may assign features and functions to the Flex buttons on your iPECS Phone If allowed you may even assign CO IP lines to the Flex buttons Flex buttons may be assigned for most features providing One Touch feature activation e g a Flex button may be assigned to access the Account Code feature and may include the Account code digits as a one touch account code button Features that may be assigned to a Flex button include DSS BLF enter station number Speed Diat enter Station System Speed dial bin number Flex Numbering Plan enter Flex Numbering Plan code refer to Appendix A User Program Code press TRANS PGM and enter a User Program code refer to Appendix B CO IP Line enter the CO IP line or group number OPERATION To assign a feature to a Flex button e Press TRANS PGM e Press the desired Flex button e Dial desired code and required inputs For User Program codes Appendix B first press the TRANS PGM e Press HOLD SAVE 47 LIP 7016D 7024D User Guide 11 Appendix A Flexible Numbering Plan In iPECS Lik Feature iPECS iPECS iPECS Remark 100 300 600 pare te le 169 399 1599 Ke a Ta re 510 535 Internal All Call Page 543 543 543 L External Page Zone 1 2 545 545 545 546 546 546 External All Call Page
9. FUNCTION FUNCTION CODE 10 En block Dialing 11X Intercom Differential Ring X 1 15 12X CO Line Differential Ring X 1 15 13 Intercom Answer Mode 1 HF 2 TONE 3 PV 14X Call Coverage Attribute 1 On Off 2 Ring Delay 19 Ear Mic Headset 21 Knock Down Station COS 22 Restore Station COS 23 Walking COS 24 ICR SCENARIO 31 Message Retrieve Method 32 Message Retrieve Example 33 User Authorization Code Registration 34 DID CALL WAIT button assignment 35 Message Wait in Executive Secretary pair 36 Send SMS Message 37 Register Mobile Extension 38 Make Mobile Extension active 39 Register Mobile Extension CLI 30 VM Mobile CLI 41 Set Wake Up Time 42 Wake Up Time Disable 51XX Custom Pre select Message Display XX 00 20 52 Register Custom Message Message 00 53 Create Conference Room 42 LDP 9008D amp LDP 9030D User Guide Table A 1 STATION USER PROGRAM FIXED FUNCTION CODES FUNCTION FUNCTION CODE 54 Delete Conference Room 55 Monitor Conference Group 61 Headset Speakerphone Mode 62 Change Ring Mode 71 LCD Display Mode 72 Version Display 73 Background Music 74 Station User Name Registration 79 Display Phone Version 7 Display Serial number Package for SMEMU 0 Hot Desk Login Hot Desk Logout 6 Set Forced Forward Dest 7 Forced Forward to Dest Table A 2 ATTENDANT USER PROGRAM FIXED FUNCTION CODES
10. 1 88001 2 e 3 e BACK EDIT SELECT To edit the CO code positions 2 5 only e Use Navigation up down buttons to highlight the desired item e Press the Edit Soft button to modify selection 55 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 8 2 Contrast iPECS LCD contrast can be adjusted to enhance viewing ability To change the LCD Contrast s While in an idle state press the VOL A Yj buttons to adjust the brightness A increase darker WV decrease brighter 8 3 Background Music and Music on Hold iPECS Two audio sources can be connected to the system These sources or an internal source provide input for Background Music BGM and Music On Hold MOH In addition a recorded message from the VMIM can be used BGM is played over the speakers of the iPECS Phone when the station is idle MOH is played to callers placed on Hold There are eleven possible selections for BGM and MOH 00 Off 01 Source BGM1 02 Source BGM2 03 VSF MOH 1 04 SLT MOH 1 05 SLT MOH 2 06 SLT MOH 3 07 SLT MOH 4 08 SLT MOH 5 09 VSF MOH 2 10 VSF MOH 3 To turn on Background Music e Press HOLD SAVE to cycle through the BGM selections 56 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 8 4 Using Internal External and Meet Me Paging The User can broadcast announcements to other stations and or external speakers
11. BACK OK e Dial 2 for VMIM VSF 3 for external VM or 4 for Feature Server U A 47 LIP 8012E amp LIP 8024E Gigabit Phone User Guide To access your Voice Mail Box from a Remote Location e Lift the handset e Dial the telephone number of a DISA CO line answered by the VMIM VSF VMIB Auto Attendant s At answer e dial to receive the Mail Box amp Password prompt e Or e Dial the Mail Box and password to receive the Number of Messages prompt e Dial desired option codes e At completion of session hang up 6 3 Sending and Receiving Short Text Messages You can exchange short text messages up to 100 alphanumeric characters with other iPECS display phone users These messages will activate the message icon on the LCD LIP 8024E If the ring message LED is set to Message Wait indication the ring message LED will flash 48 LIP 8012E amp LIP 8024E Gigabit Phone User Guide In iPECS To send an SMS message to another iPECS display Phone s Press the TRANS PGM button Dial 36 SMS send code Dial 1 to resend an existing message or 2 to send a new or edit an existing message e Enter the station range to receive the message to send to a single station enter the station number twice s Dial your message using 2 key strokes for each character refer to Character Entry Chart iPECS LIK in Section 4 3 4 e Press HOLD SAvE to send your message To view your received Short text messages e
12. Revision History Issue Date Remark 1 0 Mar 2012 Initial Release 1 1 Oct 2012 Changed Cl to Ericsson LG Disposal of your old appliance 1 When the crossed out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002 96 EC 2 All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by government or the local authorities The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health 4 For more detailed information about disposal of your old appliance please contact your city office waste disposal service or the shop where you purchased the product Copyright 2012 Ericsson LG Co Ltd All Rights Reserved This material is copyrighted by Ericsson LG Co Ltd Any unauthorized reproductions use or disclosure of this material or any part thereof is strictly prohibited and is a violation of Copyright Laws Ericsson LG reserves the right to make changes in specifications at any time without notice The information furnished by Ericsson LG in this material is believed to be accurate and reliable but is not warranted to be true in all cases iPECS is trademarks of Ericsson LG Co Ltd All other brand and product names are trademarks or registered trademarks of their respective companies LIP 8012E amp 8024E
13. User Guide Feature iPECS iPECS iPECS 100 300 600 PTT Group Login Logout 0 0 0 In iPECS MG 1 Basic Number No Name Code Remark 1 Station Number 100 4xx 2 9 CO Group Access Code 801 872 MG 300 801 824 MG 100 3 Station Group Number S 7 RESUS 2 Feature Code No Feature Name Code Remark 1 Attendant Call 0 2 Conference Room 1 571 3 Conference Room 2 572 4 Conference Room 3 573 5 Conference Room 4 574 6 Conference Room 5 575 7 Conference Room 6 576 8 Conference Room 7 577 9 Conference Room 8 578 10 Conference Room 9 579 11 Internal Page 543 543 00 xx 00 All Call Page Xx Page Group 12 Personal VM Page 544 13 Announcement Page For Attendant 545 14 Page Auto Answer 546 15 Internal Page Answer 547 Meet Me Page 16 External Page 548 17 Internal External Page All 549 18 Call Forward Register 554 554 Type 50 LIP 7016D 7024D User Guide No Feature Name Code Remark Destination 19 Pilot Hunt Call Forward Register 514 514 Type Destination 20 Pilot Hunt Call Forward Cancel 515 21 DND Status Change 516 22 DND Delete 517 23 Account Code 550 24 CO Flash 551 25 Last Number Redial 552 26 Station Speed PGM 553 27 Speed Dial 555 28 MWI Register 557 29 MWI Answer 558 30 MWI Cancel 559 31 Call Back R
14. outgoing dialed and missed lost calls NOTE f a call is missed the LOG Soft button will be displayed as LOG M the missed call icon also will appear on the LCD LIP 8024E 03 CO2 LEE KD e BACK SELECT SEND gt e Log codes include lt 4 Incoming call K Outgoing call 7 Missed call To place a call using numbers stored in the Call Log e From the Call Log use the Navigation up down keys to view items Called Dialed or Lost 01 K CO1 01112345678 02 4 101 03 CO2 LEEKD s BACK SELECT SEND gt desired item and press the Send Soft button to Highlight the ll The CO code in a log item is used to seize the co line when placing an external call using the call log Up to 5 CO codes can be saved 54 LIP 8012E amp LIP 8024E Gigabit Phone User Guide The first CO code is sent from the system in the saved call log Normally the first CO code is 9 but if the telephone number is equal to a number in the Speed Dial list the first CO code will be the access code of the saved CO line of the speed dial Therefore the first CO code of each call log can be different and is not be editable CO Codes 2 5 are the user defined codes If a code 2 is selected the selected code will be used in placing all of the external calls in the call log amp CO2 LEEKD e DEL CO CODE e Press the CO CODE Soft button code displaying the symbol is the currently selected item 03
15. 32 LIP 7016D 7024D User Guide To respond to the current CLI message with a call e Press HOLD SAVE 6 3 Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box they can leave a voice message Your Voice Mail Box is part of the integrated VMIM VSF module the iPECS Feature Server or an external Voice Mail system These Voice Mail systems allow access to and management of the received voice messages While in your Mail Box you have control of your password and Mail Box greeting In addition you can remotely control Call Forward for your station from the VMIM VSF You will need to register an Authorization Code for your station to access the VMIM VSF Voice messages OPERATION In iPECS To retrieve Voice Mail locally using a Flex button e Press the VOICE MAIL Flex button e Dial your Mail Box number and corresponding password to receive the Number of Messages prompt e Dial desired option codes e Atcompletion of session hang up to return to idle To retrieve Voice Mail locally using the CALL BACK button e Press the flashing CALL BACK button the LCD shows the Message Summary display 33 LIP 7016D 7024D User Guide ST CL VS WM FS MS 001 001 005 006 001 004 Dial 3 for VMIM VSF 4 for external VM or 5 for Feature Server Voice Mail Af
16. No Feature Name Code Remark Log out 47 Hot Desk Log In Log out 525 48 Name Register 526 49 Create Conf Room 527 527 Conf Room 50 Delete Conf Room 528 528 Conf Room 51 Wake Up Register 529 529 HH MM Wake Up Cancel Temporarily COS Down Cancel Temp COS Down Password Change Inter Phone Group Access Call Wait Request Preselected MSG PGM 59 Forced Handsfree Call 537 60 Call Based CLIR 582 61 CLIR Access 583 62 COLR Access 584 63 Pilot Hunt Call 585 64 Command Call Oneway 581 65 Command Call Conf 580 66 Intrude Register 589 67 Camp On Register 590 68 OHVO Register 591 69 Mobile Num Register 592 70 Mobile CLI Register 593 71 Mobile Access 594 72 CCR Access 670 73 CCR Access And Drop 671 74 System Hold 560 75 Return Held CO B 76 Sys Memo 675 77 DISA Tone Service 678 78 All Feature Cancel 679 79 Add Conf Member 680 69 LIP 8012E amp LIP 8024E Gigabit Phone User Guide No Feature Name Code Remark 80 System Alarm Reset 565 81 Fault Alarm Reset 566 82 Door Open 1 83 Keypad Facility HI 84 T Net Log In Out 586 85 Universal Answer 587 USB Call Record Delete All VM Message VM Page Message Record Direct VM Transfer Loop Key Call Log 70 LIP 8012E amp LIP 8024E Gigabit Phone User Guide APPENDIX B USER PROGRAM CODES In iPECS CODE F
17. 0 21 Login Logout ACD primary 581 581 581 581 login ACD Agent 582 582 582 582 primary logout ACD Agent 583 583 583 583 secondary login ACD Agent 584 584 584 584 secondary logout ACD wrap up 585 585 585 585 end TNET CM 586 586 586 586 Login out 48 LDP 9008D amp LDP 9030D User Guide Table B 2 Basic Numbering Plan 1 4 Default Values Basic Numbering Plan Feature 1 2 3 4 Remark Enter Into Conf 59 59 59 59 Room Enter Into Conf 68 68 68 68 Group Station ICR 587 587 587 587 Pick up Group 588 588 588 588 Pick Up Emergency Page 589 589 589 589 Remote Mobile 580 580 580 580 Extension Control Agent ON OFF 58 58 58 58 Duty In ALL GRP SLT ACNR 58 58 58 58 ACD Supervisor 570 570 570 570 Ring Mode Company 563 563 563 563 Directory Name ISDN 57 57 57 57 Supplementary Hold ISDN 57 57 57 57 Supplementary Conf Forced Seize 56 56 56 56 Busy STN CO Override 56 56 56 56 DND Forward Cancel Call Back Transfer to VSF 55 557 55 55 Annc No CCR 2 2 2 2 Last Number REDIAL REDIAL REDIAL REDIAL Keyset Redial LNR Save Number Save Save Save Save Keyset Redial 49 LDP 9008D amp LDP 9030D User Guide Table B 2 Basic Numbering Plan 1 4 Default Values Basic Numbering Plan Feature 1 2 3 4 Remark
18. Dialed and Lost calls To access the Call Log menu e Press the Redial Soft button e Press the Back e Using the Volume up down keys to view items Received Dialed or Lost To To place a call using numbers stored in the Call Log e From the Call Log use the Volume up down keys to view items Called Dialed or Lost e Highlight the desired item and press the 8 2 Background Music and Music on Hold Two audio sources can be connected to the system These sources or an internal source provide input for Background Music BGM and Music On Hold MOH In addition a recorded message from the VSF can be used BGM is played over the speakers of the LDP 9000 Series Phone when the station is idle MOH is played to callers placed on Hold There are eleven possible selections for BGM and MOH 00 Off 01 Source BGM1 02 Source BGM2 03 VSF MOH 1 04 SLT MOH 1 05 SLT MOH 2 06 SLT MOH 3 07 SLT MOH 4 08 SLT MOH 5 09 VSF MOH 2 10 VSF MOH 3 To turn on Background Music e Press HoLD save to cycle through the BGM selections 34 LDP 9008D amp LDP 9030D User Guide 8 3 8 4 Using Internal External and Meet Me Paging The User can broadcast announcements to other stations and or external speakers Stations are assigned to one or more of the Internal Page Zones The system has two External Page Zones that can be connected to external speakers If the desired Page Zone is b
19. Press the trans ecm button Dial 53 to create a Conference Room Dial the desired Conference Room number 1 9 If desired enter a password for the Conference Room up to 12 digits e Press to establish the Room To join a Conference Room s Lift the handset e Dial 59 Conference Room entry code e Dial the Conference Room Number e Dial the Conference Room password To delete a Conference Room Press the TRANS PGM button Dial 54 delete Conference Room code Dial the Conference Room number 1 9 Dial the Conference Room password Press HOLD SAVE to delete the Conference Room 28 LIP 7016D 7024D User Guide 5 5 Call Park Placing a call on Hold to Page A user may transfer an active CO IP call to a special holding location Park Orbit which can be accessed easily from any station in the system Typically this feature is used with Paging to notify the desired user of a parked call Parked calls are subject to Hold Recall after the Call Park timer OPERATION In iPECS To park an active external call e Press TRANS PGM e Dial the Park Orbit 601 610 e Return to idle To retrieve a parked call e Lift the handset e Dial the Park Orbit 29 LIP 7016D 7024D User Guide 5 6 Two Way Record Recording a call You may record an active external conversation in your Voice Mail Box Note
20. Stations are assigned to one or more of the Internal Page Zones The system has two External Page Zones that can be connected to external speakers In iPECS Page Zone codes are Internal Page Zones 01 Internal All Call Page 543 External Page Zones 545 546 External All Call Page 548 All Call Page 549 If the desired Page Zone is busy the User can elect to be recalled when their turn comes in the queue Users can also request a paged party answer the Page using Meet Me Paging In this case the paged party may answer the page from any phone in the system by dialing the Meet Me code To make a page e Lift the handset e Dial the desired Page zone e If assigned after page warning tone make announcement To queue for a page when busy is received e Press the button e Replace the handset returning to idle To answer a Meet me Page e Lift the handset e Dial 544 Meet Me Page code 57 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 8 5 Push To Talk PTT Page iPECS Phones can be assigned as a member of one or more of the system s nine Push To Talk PTT page groups Users separately log in or log out of any one or all PTT groups to which the phone is assigned Once logged in place or receive one way page announcements to from other users who are logged in to the same PTT group To log in to a PTT group e Dial 0 e Dial the desired PTT group number 1 9 or 0 for all groups To log out of the PTT
21. You may be assigned Dialing and or CO IP Line Access Restrictions in which case you will receive error tone if you attempt to dial or access a restricted number CO IP line CO IP line and Station Class Of Service COS which establish dialing restrictions may vary during Day and Night operation Day Night COS You may need to enter an Authorization code before placing calls in which case you will receive a second dial tone Your external calls may be subject to Call Time Restrictions you will receive a Call Warning Tone prior to disconnect NOTE In the event of an emergency assigned Emergency numbers ex a 911 call may be dialed from any station in the System regardless of a Station s dialing restrictions COS 32 LIP 8012E amp LIP 8024E Gigabit Phone User Guide To place an external call s Lift the handset e Dial the CO IP line group e Dial the desired number 4 2 2 Waiting for the next available CO IP line If all the lines connected to your system are busy you will receive an All Trunks Busy signal You may request to be notified when a line becomes free To activate a queue if the selected dialed line is busy e Select the desired CO IP line button when the busy notification is returned press the MSG button e Return to an idle state by going on hook when the line is available the Station will be notified ringing 4 2 3 Account Codes Tracking External call
22. e Press the illuminated AME button the caller is connected and the Voice Mail disconnected In iPECS MG To assign an AME button LED Blink Mode e TRANS PGM FLEX 524 1 HOLD SAVE Speaker Hearing Mode e TRANS PGM FLEX 564 2 HOLD SAVE 3 4 Differential Ring Signals When multiple phones in a small area ring it can be difficult to tell which are ringing The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another Four of the tones are stored in the phone s permanent memory the remaining ten tones are in the system s memory Four of these ten can be downloaded into the phone memory for use as the 5 tog Ring Tone OPERATION To download a Ring Tone from System memory 9 LIP 7016D 7024D User Guide Press TRANS PGM Dial 1 for Ring Tones Dial 5 for Ring Tone download Dial the phone s memory location to receive the tone 5 8 Dial tone number 0 9 tone is heard Press HOLD SAVE to download To select a Ring Tone from phone memory Press
23. e Select the Conf Soft button 5 4 1 Setting up a Conference Room In addition to establishing a Conference up to 9 Conference Rooms can be set up letting up to 3 parties When setting up a Conference Room a password can be designated for invited parties internal and external parties to use for accessing the established Conference Room 43 LIP 8012E amp LIP 8024E Gigabit Phone User Guide In iPECS To set up a Conference Room Press the TRANS PGM button Dial 53 to create a Conference Room Dial the desired Conference Room number 1 9 If desired enter a password for the Conference Room up to 12 digits e Press HOLD SAVE to establish the Room To join a Conference Room Lift the handset Dial 59 Conference Room entry code Dial the Conference Room Number Dial the Conference Room password To delete a Conference Room Press the TRANS PGM button Dial 54 Conference Room delete code Dial the Conference Room number 1 9 Dial the Conference Room password Press HOLD SAVE to delete the Conference Room 44 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 5 5 Call Park Placing a call on Hold to Page A user may transfer an active CO IP call to a special holding location Park Orbit which can be accessed easily from any station in the system Typically this feature is used with Paging to n
24. receive a Message Wait indication the message icon will be displayed in the LIP 8024E If the ring message LED is set to Message Wait Indication the ring message LED will flash To activate Message Waiting e Press the MSG button and hang up 4 2 External Calls 4 2 1 Placing external CO VoIP calls External calls are placed on CO IP lines These lines are accessed either using a button on the iPECS Phone assigned as a CO IP line or using dial codes The CO IP lines are grouped for different types of calls local long distance etc Using the CO IP line group code you will be able to access any line from the group A Flex button on the iPECS Phone assigned as a LOOP button lets you access a line from a group Dial codes for access to CO IP lines are Individual CO IP line access 88 Line number 01 42 for iPECS 50 amp 100 31 LIP 8012E amp LIP 8024E Gigabit Phone User Guide CO IP Group access 801 805 for 01 820 for iPECS 50 amp 100 Any CO IP Line access 9 When dialing on a CO line which uses pulse style signals you may activate Dial Pulse to Tone Switchover changing to DTMF style dialing for banking services etc When placing an IP call you must dial an IP address using the key in place of the dot If Least Cost Routing is set up the number you dial will be analyzed and the system will place the call on the least expensive route
25. 5 4 Joining Multiple People in a Conference You can establish a Conference with multiple parties The other parties in the Conference may be internal or external A Conference can be placed on Hold and is subject to Hold Recall You may also use the Conference operation to join 2 external parties in a private conversation This is an Unsupervised Conference which is not subject to the normal Hold Recall operation OPERATION To establish a Conference e Establish call with one of the desired conference parties e Select the Conf Soft button e Establish call with the other conference party e Select the Conf Soft button e Select the Conf Soft button again to establish the conference To place a Conference on Hold e Press the HOLD SAVE button To retrieve the Conference from Hold e Select the Conf Soft button To establish an Unsupervised Conference e Establish conference with two external parties e Select the Conf Soft button To retrieve an Unsupervised Conference e Select the Conf Soft button 27 LIP 7016D 7024D User Guide 5 4 1 Setting up a Conference Room In addition to establishing a Conference up to 9 Conference Rooms can be set up letting up to13 parties When setting up a Conference Room a password can be designated for invited parties internal and external parties to use for accessing the established Conference Room OPERATION In iPECS To set up a Conference Room
26. 5 575 7 Conference Room 6 576 8 Conference Room 7 577 9 Conference Room 8 578 10 Conference Room 9 579 11 Internal Page 543 543 00 xx 00 All Call Page Xx Page Group 12 Personal VM Page 544 13 Announcement Page For 545 Attendant 14 Page Auto Answer 546 15 Internal Page Answer 547 Meet Me Page 16 External Page 548 17 Internal External Page All 549 18 Call Forward Register 554 554 Type Destination 19 Pilot Hunt Call Forward 514 514 Type Register Destination 67 LIP 8012E amp LIP 8024E Gigabit Phone User Guide No Feature Name Code Remark 20 Pilot Hunt Call Forward 515 Cancel 21 DND Status Change 516 22 DND Delete 517 23 Account Code 550 24 CO Flash 551 25 Last Number Redial 552 Station Speed PGM Speed Dial MWI Register MWI Answer MWI Cancel Call Back Register Call Back Cancel Group Call Pickup Direct Call Pickup Walking COS 36 Call Parking Location 541 541 xx Xx Parking Location 00 49 37 PGM Mode Access 521 38 Two Way Record 522 39 VMIB Access 523 40 AME Access 524 41 CO Line Access 88 88 XXX Xxx CO Line 001 200 MG 300 01 80 MG 100 42 VM MWI Enable 8 43 VM MWI Cancel 9 44 MCID Request 0 45 Unsupervised Conf Extend SHH 46 PTT Group Access 524 524 0 9 0 9 PTT Group 68 LIP 8012E amp LIP 8024E Gigabit Phone User Guide
27. 5 LDP 9008D amp LDP 9030D Phone Installation 1 5 1 Phone Connections The LDP 9008D and LDP 9030D each have 3 connection ports refer to following graphic each port is for connecting to Handset Ear Mic and the line cable gt Connect the telephone cord curly cord to the handset and the other end to the handset jack at the bottom of the telephone gt Connect the line cable to the port at the bottom of telephone and the other end to the wall socket gt Connect the Ear Mic to the jack at the bottom of the telephone LDP 9008D amp LDP 9030D User Guide LINE PORT 1 6 E MIC PORT Handset PORT LDP 9008D amp 9030D Connections 1 5 2 Wall Mount The LDP 9000 series phones can be wall mounted as needed The following instructions describe how to perform a wall mount installation For more information on installing your LDP 9000 series phone refer to the iPECS Hardware Description and Installation Manual e Mark and drill two 2 7mm holes for plastic wall anchors e Insert the two 2 anchors into the holes and insert and tighten the each screw leaving about 2 5 mm 1 8 inch of the screw exposed e Slide the LDP 9000 phone over the screws and assure the phone is secure e NOTE It may be necessary to remove the phone and tighten or loosen the screws for a secure mounting DSS Direct Station Select Console Installation A DSS console can be installed with the LDP 9000 series phone For m
28. DSS LIP 8012LDSS LIP 8048DSS 16 LIP 8012E amp LIP 8024E Gigabit Phone User Guide PGM111 Flex21 Verify the DSS power is OFF LIP 8048DSS only Power OFF the phone Connect the serial DSS to the phone Power ON the phone and the DSS LIP 8048DSS only Program the DSS button using Web Admin Programming or PGM115 e Edit LSS label from Admin PGM129 default label is provided from MFIM To initialize Serial DSS Database Enter Admin PGM111 Flex21 Verify the DSS power is OFF LIP 8048DSS only Power OFF the phone Connect the serial DSS to the phone Power ON the phone and the DSS LIP 8048DSS only Program the DSS button using Web Admin Programming or PGM126 e Edit LSS label from Admin PGM126 To initialize Serial DSS Database 17 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 3 1 Answering a Call While Idle There are 3 basic types of incoming calls internal external ringing calls Intercom Voice Announce calls and Hold recalls Your phone may be assigned Ringing Line Preference in this case calls that ring are answered by lifting the handset Otherwise you must press the flashing Flex button External calls to an iPECS Phone will appear under the CO IP line or a LOOP button External calls are from CO lines or VoIP channels that are programmed to ring at your phone For external calls Delay Ring may be assigned allowing others to answer the call before the call
29. NOTE Pick Up will not answer calls on the ringing station Private Line unless the line appears on your phone To answer a call ringing at another station s Lift the handset e Dial 7 Directed Call Pick Up code e Dial the Intercom Number of the ringing station the call will be connected 10 LDP 9008D amp LDP 9030D User Guide To answer a call ringing at a station in your group e Lift the handset e Dial 566 Group Call Pick Up code the call is connected 3 7 Using Do Not Disturb DND to Block Incoming Calls Activate Do Not Disturb when you wish to not be interrupted the phone will block incoming calls Internal callers will receive a fast busy tone and the display will show the DND status Activate Do Not Disturb while ringing One Time DND Ringing terminates and the caller will get a fast busy tone and it requires a DND button When an Executive activates DND calls are forwarded to the paired Secretary automatically The Attendants and Secretary may be able to activate DND Override and Intrude on an active call The Attendants may also cancel DND at other stations To toggle DND ON and OFF e Press the DNDI button 3 8 Forwarding Calls 3 8 1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system Resources include other stations VSF Voice Mail and External Voice Mail Your LCD and the LCD of the forward receiver will
30. Night Timed Ring Table 074 External Page Music 1 Assignment Cancel 075 External Page Music 2 Assignment Cancel 076 LCD Display Language 077 PTT Login Logout with station range 078 Display cpu redundancy state H Admin Programming Code 44 LDP 9008D amp LDP 9030D APPENDIX B FLEXIBLE NUMBERING PLAN User Guide The System Numbering Plan can be selected from 1 of 8 basic Numbering Plans Table B 1 provides a brief description of the plans and Table B 2 and Table B 3 provide the Numbering Plan codes for each of the eight basic plans The Number Plan is selected in Program 100 and individual codes in the plan can be changed using the Flexible Numbering Plan Programs 106 to 109 Table B 1 Numbering Plan Description Sa Description Range 1 Basic Numbering Plan 100 239 2 The station number can be within 799 100 239 3 Australia Default 100 239 4 New Zealand Default 700 839 5 ltaly Default 200 339 6 Finland Default max Stations 60 210 349 Default for Sweden max Stations 200 Stations above 7 i veat 100 239 Max ports will be displayed as 8 The station number can be changed within 999 100 239 Table B 2 Basic Numbering Plan 1 4 Default Values Basic Numbering Plan Feature 1 2 3 4 Remark Intercom Call 100 239 1000 1000 7000 1139 1139 7139 Internal Page 301 335 301 33 101 13 301 33 Zone 5 5 5 Internal All Call 543 543
31. No Answer timer 4 Busy No Answer forwards calls if the station is busy or does not answer within the No Answer timer 24 LIP 8012E amp LIP 8024E Gigabit Phone User Guide When you forward calls from a different station or a remote location you may need to enter your Authorization Code ln addition from a remote location you must access the system through a D SA enabled CO line s So Nn e Dial Speed number e Replace the handset return to idle To activate Call Forward Off Premise forward to an external number from a different phone within the System Lift the handset Press the Fwd Soft button Dial 0 Remote Call Forward code Dial your Authorization code your Station number Password Dial the type of Forward code 1 4 Press Speed Soft button Dial Speed Dial bin number Replace the handset return to idle To activate Call Forward Off Premise forward to an external number from a remote location e Lift the handset e Dial the telephone number of a DISA assigned CO line 25 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 3 8 3 Forwarding callers to a Text Message Using an iPECS Phone the system can be setup to return a Text Message to internal callers When calling your Station internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call Silent Text Message There are 11 Custom D
32. Press the MSG button and press the Navigation down key four times LIP 8012E or three times LIP 8024E the LCD will display the Message Summary display 4 UMS MSG 003 5 ICM SMS 003 e BACK OK e Dial 5 the first two LIP 8012E or three LIP 8024E SMS messages are shown in brief e Dial the Message number to view the entire SMS message To delete received Short text messages e Press the Delete Soft button e Dial 1 to Delete the message 2 to Cancel or 3 to Delete all received Short text messages 49 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 7 1 Direct Inward System Access DISA DISA Direct Inward System Access allows remote users to gain access to the system s resources remote users may be required to enter an Authorization Code The system will recognize remote user dialed inputs call other stations place calls over CO IP lines review voice mails etc The iPECS SBG 1000 system does not support normal DISA service but supports call to the station and remote voice mail access when answering by a VSF auto attendant To call to the station remotely e Call the telephone number of a CO line assigned for answer by a VSF auto attendant To access system resources remotely Call the system s DISA facility Await answer and dial your authorization code station number gwa DI lez Mobile Phone Extension Wh
33. Ss E Sooo o o All Call Page Internal External 549 only only Last Number Redial DND Toggle On Off ah Call Forward onl only only Speed Dial Access 558 SLT use only only i A L 9 onl Program Mode Access SLT use i E E E E E A 1 Alarm Reset BBB 565 565 Group Call Pickup Bp HG 566 Universal Night Answer 567 567 567 Account Code with bin 568 568 568 Walking COS Code 569 s5e9 s56e9 ACD Supervisor On Off Duty STT 571 571 48 LIP 7016D 7024D User Guide raat T 100 300 600 ACD Supenisor 573 T ACD Help pas 874 sa Jsa ACD Calls in Queue Display 578 875 ss ACO Superior Siets Displey 576 E se o K le w answer ea a K E answer sd Enter Conference Room 59 59 59 Eaa R L E only br g T O 610 619 Group Pilot Number 620 620 e ee e e eee Features Call Coverage button eo F a oo E air crop across Call Pickup eee 20 01 72 01 72 Individual CO IP Line Access 88xx 88xxx 88xxx 01 42 001 001 400 aa Retrieve Last Held CO IP 85 Line _ mower e e available CO Group Attendant Cal S La E HM Message Wail Erabied E f s ooo jw Message Watt T T Door Open 1st Door TRR 1 Door Open 3 Door 3 3 3 7 300 amp 600 Door Open 4 Door iPECS 300 amp 600 0 i ar MCID Request 50 AME Feature 564 564 564 Unsupervised Conference Timer Extension code 49 LIP 7016D 7024D
34. To input the third character of a button press the button 3 times ex for f press the 3 button three times e Press HOLD SAVE 39 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 4 3 6 Using Automatic Called Number Redial ACNR When making an external call and a busy signal is received the system can be set to retry the number until the call is connected the feature is cancelled or the maximum number of retries is attempted this is Automatic Called Number Redial ACNR For each retry the system will activate your speaker then place the call with the microphone muted When the remote end answers you must select the MUTE button or lift the handset Either of these actions will cancel the ACNR request as well as connect you to the remote party e Use the Navigation button to display the next menu and select the ACNR Soft button e Hang up handset To cancel the ACNR request 40 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 5 1 Call Transfer Sending a call to a different destination You can send an active call to another station or other resource of the system Call Transfer You can screen the transfer with the receiving party Screened Call Transfer or complete the transfer without screening Unscreened Call Transfer Transferred calls internal or extern
35. Voice Memos to provide Station Users with general information such as station number date time and feature status Voice Memos are heard over the speaker of the iPECS Phone and over the handset for SLTs For the Station Status Memo the following items are reported ICM Signaling Mode Handsfree Tone Privacy Station IP Address Station Mac Address Number of messages x x number of all message waiting Wake Up Time hh mm Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO IP line xxx Locked Temporary COS COS x NOTE only activated features are announced 43 LIP 7016D 7024D User Guide OPERATION To hear Date amp Time memo e Dial Voice Memo feature code 661 date and time memo is heard Date is May 2nd Time is xx xx pm To hear Station Number Prompt e Dial Voice Memo feature code 662 the station number memo is heard This is station 150 To hear Station Settings e Dial Voice Memo feature code 663 Station Status Memo is heard 8 9 Hot Desk iPECS phones in the system may be assigned for Hot Desk operation These Hot Desk phones let you log on and use the Hot Desk phone as if it were your station Once logged on the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal When logged out calls to your station number are forward to the destination you chose To Log on to a Hot Desk station e Lift the handset e D
36. action Intercom dial tone will time out and after the Howler tone is received your phone will be placed out of service in Intercom Lock Out you then must hang up to return the phone to an idle state e Lift the handset e Dial the Intercom number of the desired station e When the call is answered or the Splash tone is heard begin 4 1 1 Using Camp On when calling a busy station If the called party is busy you may activate Camp On Callback or Voice Over at the station Camp On allows you to wait off hook for the called station to answer Callback allows you to hang up and when the busy station returns to an idle state the system will call your Station after you answer the callback the system will call the previously busy station 30 LIP 8012E amp LIP 8024E Gigabit Phone User Guide If you are the Attendant or Secretary you may activate Intrusion You may also use Step Call dial the next station by dialing the last digit of the Intercom number To Camp On wait off hook for a busy station e Press and await an answer To request a Callback wait on hook for a busy station e Press the MSG button and hang up To make a Voice Over announcement to a busy station e Dial e After the Splash tone is heard begin speaking 4 1 2 Leaving a Message Wait If the called user does not answer or is in DND mode you may leave a Message Wait The called user will
37. activated Message e Press the Ewd Soft button e Dial To program the Station Custom Message 00 at your station e Press TRANS PGM e Dial User Program feature code 52 e Enter Message contents up to 24 characters using the following Character Entry Chart Character Entry Chart e Press HOLD SAVE to save the message 28 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 4 1 Internal Calls You can place calls to other stations in the system over the Intercom The call will ring or for an ICM Voice Announce call a splash tone will be heard Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing after placing the call By changing the mode a Voice Announce call will ring or a ringing ICM call will allow Voice Announce toggle You can assign a Flex button for Direct Station Selection Busy Lamp Field DSS BLF The Dss BLF button allows you to call another station with the single of a button The button LED will display the other station s status ON busy OFF idle When you go off hook you may connect to another station or system resource automatically This Prime Line Preference may be immediate or delayed allowing you to take other actions during the delay Otherwise you may press another Flex button before going off hook to override Prime Line Preference If you go off hook and take no
38. buttons are shown with a box surrounding the BUTTON designation while Soft button menu selections are shown with a double underline The LCD display screens shown in this User Guide are captured from the LIP 8024E The screen may differ slightly in the LIP 8012E YS OF J IIJ pE 7 P MY Ge BY C LIP 8012E Gigabit Phone LIP 8024E Gigabit Phone LIP 8012E amp LIP 8024E Gigabit Phone User Guide Handset Ring or Message Indicator head LCD Display Navigation Button 3 Soft Message Speaker 9 Flexible Menu Trans Pgm DND Handset Hold Save Volume up Mute Volume down Speaker Button Hands free microphone LIP 8024E Gigabit Phone Diagram 15 LIP 8012E amp 8024E Phone Installation LIP Gigabit Phones and Consoles can be connected to any standard 10 100 Base T Ethernet switch port shown in graphic When connected to an 802 3af compliant switch port ex POE8 LIP Gigabit Phones and series consoles can derive power from the Ethernet port When LAN power is not available the optional AC DC adaptor must be used The following image shows how to connect the handset power cord and LAN cable to the phone 1 5 1 Phone Connections The LIP 8012E and LIP 8024E each have 2 Ru 45 and 10 100 Base T LAN connection ports refer to following graphic One port is for connecting to the LAN D in graphic and the other can be connected to a desktop data dev
39. completion of session hang up to return to idle button Press the flashing Catt Back button the LCD shows the Message Summary display ST CL VS VM US MS 001 000 002 000 000 000 DIAL 1 6 Dial 3 for VSF 4 for external VM After the prompt enter your station number and password Dial desired option codes At completion of session hang up to return to idle To access your Voice Mail Box from a Remote Location Lift the handset Dial the telephone number of a DISA CO line answered by the VSF Auto Attendant At answer dial to receive the Mail Box amp Password prompt Dial the Mail Box and password to receive the Number of Messages prompt Dial Dial desired option codes At completion of session hang up 30 LDP 9008D amp LDP 9030D User Guide 6 3 Sending and Receiving Short Text Messages You can exchange short text messages up to 80 alphanumeric characters with other display phone users These messages will activate the message on the LCD If the ring message LED is set to Message Wait indication the ring message LED of Call Back button will flash To send an SMS message to another Phone e Press the TRANS PGM button e Dial 36 SMS send code e Dial 1 to resend an existing message or 2 to send a new or edit an existing message e Enter the station range to receive the message to send
40. e Select dial a busy CO IP line button e Press the CALL BACK button e Return to an idle state by going on hook when the line comes available the Station will be notified with ringing LIP 7016D 7024D User Guide 4 2 3 Account Codes Tracking External calls for billing In some cases you or your company may desire to track calls for billing or other purposes You may enter an Account Code which is output from the system to a printer in the SMDR report You must have an Account Code Flex button see Assigning features to Flex buttons OPERATION To enter an Account Code before the call s Lift the handset e Press the assigned ACCOUNT CODE button e Dial the Account Code 1 12 digits e Press Intercom dial tone is heard e Place the CO IP call as normal To enter an Account Code during a call e Press the assigned ACCOUNT CODE button e Dial the Account Code 1 12 digits e Press 4 2 4 Disable dialing from your phone You can temporarily Lock your phone by activating Temporary COS which will disable all dialing from the phone To deactivate Temporary COS you must enter the station s Authorization code OPERATION In iPECS To activate Temporary COS e Press TRANS PGM e Dial 21 User Program code e Press HOLD SAVE To deactivate Temporary COS Press TRANS PGM Dial 22 User Program code Dial your Authoriza
41. handset BGM or Wake Up Alarm announcement will be provided Alarm Door Bell The system can monitor external Alarm or Door Bell contacts Alarm Monitor should the external contact activate a unique Alarm Ring signal and LCD display may be received To restart the monitor circuit the external contacts must be deactivated and the Alarm Ring signal terminated Door Bell a unique Door Bell Ring single tone burst may be received each time the external contact is activated A system contact also can be assigned to act as a Door Open contact To terminate the Alarm signal e Dial 565 Alarm Stop code To activate the Door Open contacts s Lift the handset e Dial Door Open code and contact number 1 4 Power Fail Transfer PFT When AC power to the system fails back up operation may be provided with back up batteries or Power Fail Transfer PFT When battery back up is provided the station will operate normally When PFT is implemented an SLT is connected to a 36 LDP 9008D amp LDP 9030D User Guide CO line by the system This SLT can be used as any normal SLT providing service while power is out 8 8 System Voice Memo The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number date time and feature status Voice Memos are heard over the Phone speaker and over the handset for SLTs For the Station Status Memo the following items
42. interference and 2 This device must accept any interference received including interference that may cause undesired operation This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations CAUTION Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment LIP 8012E amp LIP 8024E Gigabit Phone User Guide 1 TABLE OF CONTENTS INTRODUCTION aiivsccccceuasacavavesatcacuacsaavavececeauvelssatacssotesauasssueeveccdeauvalusseetasotasues 1 We G d 2111 ashe tnetc tie es We E ota ithe 0 sel toe EA 1 1 2 Feature nfo ration TT 1 C3 Feature Groupings arcane scgssts stata e a ae aaa TT 1 1 4 iPECS LIP 8012E amp 8024E Gigabit Phone Description eee 2 1 5 LIP 8012E amp 8024E Phone Installation see eee eee eee eee 3 125 1 Phone GonnectiOnS 2 00i 8 28 nection Pe ie SR 3 15 2 Wiring CONNECTIONS TT 4 12523 o POWGS Msi iii E E Mechs bole heen SL Ge de 4 W524 Weallli MOUNT TT 5 1 6 DSS Direct Station Select Console installation eee eee e eee 5 LCD SPEAKERPHONE amp RELATED FEATURES secs essere eenn 8 2 1 Using the Display M
43. is activated which provides incoming audio over the speaker with outgoing audio from the handset This permits a local group to listen to both sides of the conversation without interfering with the conversation While in a conversation using the Speakerphone Mute the microphone using the MUTE button When Mute is active the MUTE button LED will be illuminated To turn off Mute press the MUTE button again With Auto Speaker Select activating or accessing a feature by pressing its button will activate the Speakerphone automatically When using a Headset the SPEAKER button controls the ON OFF hook state for the phone To use the Speakerphone to answer or place a call e Press SPEAKER the phone goes off hook and sends audio to the speaker and the microphone To control the volume of the Speakerphone or handset s Press the V VOLUME A button To Mute the microphone e Select the MUTE button To turn off Mute turn the microphone ON e Press the MUTE button To activate Group Listen while on an active handset call e Press the SPEAKER button 6 LDP 9008D amp LDP 9030D User Guide 3 RECEIVING CALLS 3 1 Answering a Cal
44. is connected to an advanced technology highly versatile fully featured telecom system designed to make office communications easy and productive 1 2 Feature Information We have taken every effort to make this user guide simple and straight forward The guide starts with the simpler operations of the Phone Speakerphone moves on to receiving and placing calls and then to more advanced features Each section includes a brief and basic description of each feature and step by step operation instructions The operations shown in this guide use the System s base default Numbering Plan Your specific Numbering Plan may be different Some features may not be available for you to access or may be subject to certain limitations based on the set up of the System Under certain operating conditions this equipment may not be able to make emergency calls Alternative arrangements should be made for access to emergency services 1 3 Feature Groupings Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located Features have been divided into groups Receiving Calls Placing Calls etc Within each group features are arranged according to the difficulty of operation and frequency of use LDP 9008D amp LDP 9030D User Guide 1 4 LDP 9008D amp 9030D Phone Description The LDP 9008D and LDP 9030D Phones shown incorporate user interface to provide you with a cost effec
45. message to send LDP 9008D amp LDP 9030D User Guide 3 3 Using Answering Machine Emulation AME When a call is connected to your voice mail you can screen the call as with a normal Answering Machine The caller s voice is played over your speaker while the message is being recorded There are two methods of notification and call screening provided LED blink mode or Speaker hearing mode Ring Mode the Answering Machine Emulation AME Flex button will flash to notify you of a call You may press the Flex button to hear the caller as the voice message is stored Speaker Mode when the call is sent to the voice mailbox the caller s voice is automatically broadcast over the speaker of your Phone You may terminate screening leaving the caller in voice mail to record a message talk with the caller and record the conversation in the mailbox or answer the call and disconnect the Voicemail The AME feature is only available when using the VSF Voice Mail a AME button should be programmed To Press the To screen a call in Ring mode e Press the flashing ANE button the caller s voice is over the station speaker and stored in the voice mailbox in the Speaker hearing mode broadcast is To stop the voice broadcast and leave the caller in Voice Mail s Press the illuminated SPEAKER button To talk with the caller and record the conversat
46. outgoing audio from the handset This permits a local group to listen to both sides of the conversation without interfering with the conversation While in a conversation using the Speakerphone Mute the microphone using the MuTE button When Mute is active the MuTE button LED will be illuminated To turn off Mute press the MUTE button again With Auto Speaker Select activating or accessing a feature by pressing its button will activate the Speakerphone automatically When using a Headset the SPEAKER button controls the ON OFF hook state for the phone the speaker and the microphone To control the volume of the Speakerphone or handset e Press the VOLUME A button To Mute the microphone e Select the button To turn off Mute turn the microphone ON e Press the MUTE button 15 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 3 Using a Serial DSS The LIP 8012ESS LIP 8012LSS and LIP 8048DSS can be connected with the LIP 8012E or LIP 8024E using the RS 232 cable Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability refer to iPECS Manual The following graphics show the front and rear view of each NOTE A Linked Pair slave station cannot use a serial DSS iPECS SBG 1000 does not support serial
47. the TRANS PGM button Dial 1 for Ring Tones Dial 1 or 2 for Internal or External ring Dial tone number 1 8 Press HOLD SAVE to make the selection 3 5 Answering Calls In the Night mode Loud Bell Control may be used to send ring signals to external bells You may answer these calls with Universal Answer UA OPERATION To answer a call ringing during night mode over an external bell e Lift the handset e Dial 567 iPECS Lik 587 iIPECS MG UA code 3 6 Answering Calls to Other Stations When nearby stations are ringing you may pick up answer the call Select to answer a call ringing at a specific station Directed Call Pick Up or you may choose to answer the oldest call ringing to your station group Group Call Pick Up Assign a Flex button with the Group Call Pick Up code 566 for one touch access NOTE Pick Up will not answer calls on the ringing station s Private Line unless the line appears on your phone OPERATION To answer a call ringing at another station s Lift the handset e Dial 7 Directed Call Pick Up code e Dial the Intercom Number of the ringing station the call will be connected To answer a call ringing at a station in your group s Lift the handset e Dial 566 Group Call Pick Up code the call is connected 10 LIP 7016D 7024D User Guide 3 7 Using Do Not Disturb DND
48. the iPECS eMG80 is allocated memory for Station Speed Dial numbers each up to 23 digits These 21 LDP 9008D amp LDP 9030D User Guide numbers are entered at the user s station and may include several special instructions Special instructions and the corresponding button are PAUSE will momentarily stop dialing FLASH as 1 digit Activate dial tone detect FLASH not as 1 digit The system will generate a flash on me CO line ALL BACK as 15 digit Send digits as SDN Keypad Facility message Y as 1 digit Display Security the stored number will not be displayed when used not as 1 digit Dial Pulse to Tone Switchover the system will switch from pulse to tone dialing When entering a Speed Dial a 16 character name may be associated with the number for Dial by Name Letter Type Dial Pad Uppercase ABC Lowercase ABC Num button Button depressions i Character Entry Chart To place a call using Station Speed Dial s Lift the handset e Press the speen button e Dial the desired Station Speed Dial bin 22 LDP 9008D amp LDP 9030D User Guide To enter a Station Speed Dial number with Name Lift the handset Press the speen button Dial the desired Station Speed Dial bin number Select dial the CO IP line group Dial the desired number to be stored Press HoLD SAvE Enter the associated name if desired using the Character E
49. to a single station enter the station number twice e Dial your message using 2 key strokes for each character refer to Character Entry Chart in Section 4 3 4 e Press HoLD savg to send your message To view your received Short text messages s Press the CALL Back button and press the Volume down key the LCD will display the Message Summary display ST CL VS VM US MS 000 000 000 000 000 001 DIAL 1 6 e Dial 6 the SMS messages are shown in brief e Dial the Message number to view the entire SMS message To delete received Short text messages s Dial e Dial 1 to Delete the message 2 to Cancel or 3 to Delete all received Short text messages 31 LDP 9008D amp LDP 9030D User Guide T REMOTE SYSTEM ACCESS 7 1 Direct Inward System Access DISA DISA Direct Inward System Access allows remote users to gain access to the system s resources remote users may be required to enter an Authorization Code The system will recognize remote user dialed inputs call other stations place calls over CO IP lines review voice mails etc To access system resources remotely e Call the system s DISA facility e Await answer and dial your authorization code station number and password s Dial for end mark e Dial as needed for the desired system resource 7 2 Mobile Phone Extension When away from
50. when the station does not answer within the No Answer timer 4 Busy No Answer forwards calls if the station is busy or does not answer within the No Answer timer When you forward calls from a different station you may need to enter your Authorization Code Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to Voice Mail 23 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Dial th ination number To deactivate Call Forward from your phone e Lift the handset e Press the Ewd Soft button e Dial To activate Call Forward for your phone from a different phone within the System Call Forward Remote Lift the handset Press the Ewd Soft button Dial 0 Remote Call Forward code Dial your Authorization code Station number amp Password Dial the type of forward code 1 4 e Dial the destination number To deactivate Call Forward Remote 3 8 2 Forwarding calls to an external number Forward calls to an external destination calls can be forwarded from an internal station or a remote location You may define the conditions or type of forward as listed below 1 Unconditional all calls to the station except recalls are forwarded 2 Busy Immediately forwards all calls to the station except recalls when station is busy 3 No Answer forwards all calls to the station except recalls when the station does not answer within the
51. 2 3 4 Unconditional all calls to the station except recalls are forwarded Busy I mmediately forwards all calls to the station except recalls when station is busy No Answer forwards all calls to the station except recalls when the station does not answer within the No Answer timer Busy No Answer forwards calls if the station is busy or does not answer within the No Answer timer When you forward calls from a different station or a remote location you may need to enter your Authorization Code In addition from a remote location you must access the system through a D SA enabled CO line LIP 7016D 7024D User Guide OPERATION In iPECS To activate Call Forward Off Premise forward to an external number from your phone Lift the handset Press the Ewd Soft button Dial the type of forward code 1 4 Press SPEED Dial Speed Dial bin number Replace the handset return to idle To activate Call Forward Off Premise forward to an external number from a different phone Lift the handset Press the Ewd Soft button Dial the Remote Call Forward code 0 Dial your Authorization code Station number amp Password Dial the type of forward code 1 4 Press SPEED Dial Speed Dial bin number Replace the handset return to idle To activate Call Forward Off Premise forward to an external number from a remote location Lift t
52. 3 43 Page Meet Me Page 544 544 LZ H External Page 545 545 41 41 Zone 1 External All Call 548 548 5 5 Page All Call Page 549 549 00 00 45 LDP 9008D amp LDP 9030D User Guide Table B 2 Basic Numbering Plan 1 4 Default Values Basic Numbering Plan Feature 1 2 3 4 Remark Internal External SMDR Account 550 550 550 9 SLT Code Enter Flash Command 551 551 551 551 SLT to CO Line Last Number 552 552 552 552 SLT Redial DND Toggle 553 553 553 553 SLT On Off Call Forward 554 554 554 554 Speed Dial 555 B55 555 40 SLT Programming Message 556 B56 556 66 SLT Wait Callback Enable Message 557 557 557 67 SLT Wait Callback Return Speed Dial 558 558 558 8 SLT Access Cancel 559 559 559 559 SLT DND FWD Pre MSG CO System Hold 560 560 560 560 SLT Program Mode 561 561 561 561 SLT Access Attendant 562 562 562 562 Unavailable Alarm Reset 565 565 565 565 Group Call 566 566 ky N Pickup Universal Answer 567 567 567 2 Account Code 568 568 568 568 with bin Walking COS 569 569 569 569 46 LDP 9008D amp LDP 9030D User Guide Table B 2 Basic Numbering Plan 1 4 Default Values Basic Numbering Plan Feature 1 2 3 4 Remark Code ACD Supervisor 571 571 571 571 On Off Duty ACD Supervi
53. 560 75 Return Held CO 8 76 Sys Memo 675 77 DISA Tone Service 678 78 All Feature Cancel 679 52 LIP 7016D 7024D User Guide No Feature Name Code Remark 79 Add Conf Member 680 80 System Alarm Reset 565 81 Fault Alarm Reset 566 82 Door Open 1 83 Keypad Facility HE 84 T Net Log In Out 586 85 Universal Answer 587 86 USB Call Record 588 87 Delete All VM Message 681 88 VM Page Message Record 682 89 Direct VM Transfer 683 90 Loop Key 684 91 Call Log 685 53 LIP 7016D 7024D User Guide 12 Appendix B User Program Codes In iPECS Code Function Remarks SLT 10 Enblock Mode Dialing iPECS LIP 7000 only 11x Differential Ring Intercom Select Ring Tone 1 8 12 x Differential Ring CO IP line Select Ring Tone 1 8 Select ICM Signal mode 13 x Intercom Answer Mode 1 HE 2 TONE 3 Privac Call Coverage Attribute Setting 1 On Off 2 ring delay 0 14 x S X 1 2 9 15 x Station Ring Download Sea download RingTone 19 Ear amp Mic Headset Usage iPECS LIP 7000 onl 21 Knock Down Station COS Yes 22 Restore Sistion COS m require Authorization Yes 23 Walking COS vi require Authorization Yes 31 Station Message Wait Retrieve Yes 32 CLI IP Message Wait Retrieve 33 x Authorization Code Password Station number up to 12 Yes Entry digits no Flex button 34 Assign DID CALL WATT Button 35 Message Wait in Executive Secretary pair 36 Send SMS Mess
54. 9 2 Access the ISDN NeWwOrk asses sees esse essere resserrer 45 9 2 1 Using the Keypad facility to access ISDN features 45 9 2 2 Using ISDN Supplementary Services eee eee eee 46 9 2 3 Activating ISDN Caller ID Restriction 46 SETTING FEATURES amp FLEX BUTTONS ess es sees ee eonenna nens 47 10 1Entering Station Program Data eee eee eee 47 10 2Assigning Features to Flex Buttons eee eee 47 APPENDIX FLEXIBLE NUMBERING PLAN osssseccsseeeseceeenencesnencssenneneneeanane 48 APPENDIX B USER PROGRAM CODES vesse essere ereer ereer reeeo 54 LIP 7016D 7024D User Guide 1 Introduction 1 1 General Your telephone is connected to an advanced technology highly versatile fully featured telecom system designed to make office communications easy and productive Employing state of the art Voice over Internet Protocol VoIP technology voice and data converge on a single IP packet network Because each iPECS Phone is an IP appliance it can be moved easily throughout the office LAN and maintain normal operation 1 2 Feature Information We have taken every effort to make this user guide simple and straightforward The guide starts with the simpler operations of the iPECS Phone Speakerphone moves on to receiving and placing calls and then to more advanced features Each section includes a brief and basic description of each feature and step by step operations The operations shown in this guide use the system s base def
55. Call Back Volume iPECS LIP 7016D 7024D Diagram User Guide LIP 7016D 7024D iPECS tian r headset je N E lt A f iPECS Phone AN connection iPECS Phone to PC connection iPECS Phone handset connection iPECS LIP 7016D 7024D Connections 1 LIP 7016D 7024D User Guide TABLE OF CONTENTS INTRODUCTION PE EEEE EEEE sat tas htt ie a a U Tet er T HTHH 1 1 2 Feature Information 22 sc adie eevee dite ER 1 To Feature Groupings isd ar E A E EAEE nad eaters 1 1 4 iPECS LIP 7016D amp 7024D Phone Description sss eee 2 IPECS PHONE LCD SPEAKERPHONE amp RELATED FEATURES sccccssssssnerseene 5 2 1 UCDO peratiom ers F es tecacsdeviiet raaa aea aaa a ea a Aa A Aaa sneer S aaa 5 2 2 Using the Speakerohone sss eee eee eee ee eee 5 2 3 Using a Bluetooth Wireless Headset 6 VELLAIN ERES E ES gt lt 5552749502557525 2999215225322022 sbodeussbe TETA 7 3 1 Answering a Call While Idle sees es sese ee essere sese essere neee 7 3 2 Responding to a Call While BuSy sse eee eee eee 8 3 3 Using Answering Machine Emulation AMET eee ee eee eee 8 3 4 Differential RING Signaler eee eee 9 3 5 JANSWENING CANE anii a ar dda hed ceeekias R 10 3 6 Answering Calls to Other Stations see eee eee 10 3 7 Using Do Not Disturb DND to Block Incoming Calle sese 11 3 8 Forwarding Callina aa aaa Taa seats nai 11 3 8 1 Forwarding calls to another Station
56. DN Keypad Facility message as 1 digit Display Security the stored number will not be displayed when used not as 1 digit Dial Pulse to Tone Switchover the system will switch from pulse to tone dialing When entering a Speed Dial a 16 character name may be associated with the number for Dia by Name Letter Type Dial Pad Uppercase ABC Lowercase ABC Num button Button depressions Character Entry Chart 37 LIP 8012E amp LIP 8024E Gigabit Phone User Guide To place a call using Station Speed Dial e Lift the handset and or press the DIR Soft button e Press the Speed Soft button e Dial the desired Station Speed Dial bin n 000 099 To enter a Station Speed Dial number with CO Line and Name e Lift the handset and or press the DIR Soft button e Press the Speed Soft button e Press the ADD Soft button e Dial the desired Station Speed Dial bin number Select dial the CO IP line group e Dial the desired number to be stored e Press HOLD SAVEJ Enter the associated name if desired using the Character Entry Chart e Press HoLD Savgl To assign a Station Speed Dial number directly to a Flex button e Press TRANS PGM Press the desired Flex button Select the Tel Num Soft button e Select dial the CO IP line group e Dial the desired number e Press HOLD SAVEJ Enter the associated name if desired using the C
57. Ericsson LG IPECS eMG80 User Guide for LDP 9000 LIP 7000 and LIP 8000 series phones provided to you by http electsys biz 1P ES L LDP 9008D LDP 9030D User Guide LDP 9008D Digital Telephone Quick Guide Handset RING Indication LCD Flexible Button Speaker Trans PGM Button Dial Buttons Speed Button Digits Characters DND Button Call Back Button Mute Button Vol v Button Hold Save Button Speaker Button Vol a Button Hands free Microphone Fixed Feature button definition Description Trans PGM This button is used to initiate a call transfer TRS or to enter programming mode PGM Used to access speed dialing speed programming saved number redial The DND Do Not Disturb feature blocks all incoming calls When DND is active the red LED in this button is illuminated Call Back This is your voicemail button It also functions as a station call back button aun Toggle outgoing audio red LED illuminates e volume button adjusts the audio levels for ringing handset and Volume speakerphone functions peaker toggles the speakerphone state and the red LED is illuminated when the speakerphone is active Is Dutton Is used to put a Call on hold or save information when programming Some flexible buttons are pre programmed in the system for line appearances loop functions etc The remaining flexible buttons can be user programmed Visual Ringing LED llluminates when the ph
58. Gigabit Phone User Guide Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone Warning and Caution information is provided to alert the consumer of known dangers A Warning To reduce the possibility of electric shock do not expose your phone to high humidity areas such as a bathroom swimming area etc Caution Use only Ericsson LG approved batteries and desktop chargers A to avoid the damage to the phone Using other batteries or chargers voids your warranty and may cause an explosion A Warning 1 Only trained and qualified service personnel shall install replace or service the phone 2 Do not spill liquid life water on the phone If so call the service center as this may result in fire or electric shock 3 If you see smoke or smell something during use unplug the power cord and the phone line Call the service center immediately 4 Ifthe power adapter is used do not touch the plug with wet hands This may result in a fire or an electric shock or equipment damage 5 Do not use the phone during a thunderstorm Lightning strike may result in fire severe electrical or acoustic shock 6 Do not use the power adapter if the power cord or wall outlet is damaged This may result in fire or an electric shock A Caution 1 Ensure that children do not pull on phone cords This may injure children or result in equipment damage 2 The
59. MOTE SYSTEM ACCESS c s2s ss0nenenerecscesssssnnnnnneesereesssssaes 32 7 1 Direct Inward System Access DISA 32 7 2 Mobile Phone Extension 32 8 L Ie FEATURES wxisnstivaisstisvnietsiseudsstlanvasvvldouse cai dnnhinssaeusnueues 34 8 7 Gall LOG ie E AE E EE teh eh NE EE EEEE en etek 34 8 2 Background Music and MUSIC ON Hold 34 LDP 9008D amp LDP 9030D User Guide 8 3 Using Internal External and Meet Me Paging sese 35 8 4 Push To Talk PTT Page 35 8 5 Wake Up Tn 36 8 6 Alarm Door Bells sssiciet deisieistehsielstetsielstehsielsbehaielsdeheldehetas 36 8 7 Power Fail Transfer PET 36 8 8 System Voice Mem eee eee eee eee 37 8 9 HGD DeSK oia gaire PEENE E TENTEN TSE EE FEEN ENE chad ENE FEER ERE TERETERE TERE TEE TE 38 9 PBX CENTREX amp ISDN FEATURES css ccs ces cesses 39 9 1 Access PBX or Centrex features eee 39 9 2 Access the ISDN NewOrk 39 9 2 1 Using the Keypad facility to access ISDN features 39 9 2 2 Using ISDN Supplementary Services 40 9 2 3 Activating ISDN Caller ID Restriction 40 10 FEATURES amp FLEX BUTTONS esccsnscccenscscenanscnnnnsenenssenenssenensnes 41 10 1 Entering Station Program Dala eee eee 41 10 2Assigning Features to Flex BuOnS see 41 APPENDIX A USER PROGRAM CODE esse eee esssse ereenn 42 APPENDIX B FLEXIBLE NUMBERING PLAN scccccceceeeeeeeeeeeeeesneneens 45 LDP 9008D amp LDP 9030D User Guide 1 INTRODUCTION 1 1 General Your telephone
60. Number Redial LNR The last number dialed on an external call is automatically saved in the Last Number Redial LNR buffer The system will store the numbers dialed on the last 15 calls To dial the Last Number for an external call s Lift the handset 20 LDP 9008D amp LDP 9030D User Guide Press Speed Soft button Dial or press the Redial Soft button Press the Volume up and down buttons to select from the last 100 numbers dialed or received e Press the Send Soft button or HOLD SAVE 4 3 2 Using and Entering Saved Number Dial You may store the last number dialed on an external call to the Saved Number Dial buffer for convenient dialing at a later time The Saved number is stored until a new number is saved To place a call using Save Number Dial s Lift the handset e Press Speed Soft button s Dial 4 3 3 Using System Speed Dial Numbers You may if allowed use System Speed Dial to call frequently dialed numbers In some cases these numbers are divided into groups called System Speed Zone Groups In this case you may access some numbers and not others and your dialing restrictions may be invoked Only an Attendant can assign System Speed Dial numbers To place a call using System Speed Dial e Lift the handset e Press the speed button e Dial the desired System Speed Dial bin number 4 3 4 Using and Entering Station Speed Dial Numbers Each station in
61. OLD SAVE to download To select a Ring Tone from phone memory Press the TRANS PGM button Dial 1 for Ring Tones Dial 1 or 2 for Internal or External ring Dial 1 8 for the desired tone number a confirmation tone is heard Press HOLD SAVE to make the selection 21 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 3 5 Answering Calls at Night In the Night mode Loud Bell Control may be used to send ring signals to external bells You may answer these calls with Universal Night Answer UNA To answer a call ringing during night mode e LI the handset e Dial 567 3 6 Answering Calls to Other Stations When nearby stations are ringing you may pick up answer the call Select to answer a call ringing at a specific station Directed Call Pick Up or you may choose to answer the oldest call ringing to your station group Group Call Pick Up Assign a Flex button with the Group Call Pick Up code 566 for one touch access NOTE Pick Up will not answer calls on the ringing station Private Line unless the line appears on your phone To answer a Call ringing at another station Lift the handset Dial 7 Directed Call Pick Up code e Dial the Intercom Number of the ringing station the call will be connected To answer a Call ringing at a station in your group s Lift the handset e Dial 566 Group Call P
62. Press the rRANs PGM button e Dial 74 e Enter the Name up to 12 characters press DND button to backspace delete a character To input characters e Press the second Soft button to select ABC gt or abc gt mode e To input the first character of a button press the button 1 time ex for a press 2 button once e To input the second character of a button press the button 2 times ex for b press the 2 button twice e To input the third character of a button press the button 3 times ex for T press the 3 button three times e Press HOLD SAvE 4 3 6 Using Automatic Called Number Redial ACNR When making an external call and a busy signal is received the system can be set to retry the number until the call is connected the feature is cancelled or the maximum number of retries is attempted this is Automatic Called Number Redial ACNR For each retry the system will activate your speaker then place the call with the microphone muted When the remote end answers you must select the MUTE button or lift the handset Either of these actions will cancel the ACNR request as well as connect you to the remote party To set up ACNR while on an outgoing call e Select the ACNR Soft button e Hang up handset To cancel the ACNR request e Press the Stop Soft button 24 LDP 9008D amp LDP 9030D Use
63. Series phone If programmed a flashing MSG LED of the Call back button also will indicate when there is a Message Waiting As a further notification a Message Wait Reminder Tone can be provided You may review and delete messages as well as respond with a call back To review your Station messages e Press the CALL Back button the LCD shows the Message Summary display ST CL VS VM US MS 001 000 001 000 000 000 DIAL 1 6 e Dial 1 to view Station messages Dial to view VSF messages To return a call from the list of Intercom MWI e press SHOW soft button Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box they can leave a voice message The Voice Mail system allows access to and management of received voice messages While in your Mail Box you have control of your password and Mail Box greeting In addition you can remotely control Call Forward for your station from the VMIM VSF VMIB You will need to register an Authorization Code for your station to access the VMIM VSF VMIB Voice messages 29 LDP 9008D amp LDP 9030D User Guide To retrieve Voice Mail locally using a Flex button To retrieve Voice Mail locally using the CALL BACK Press the programmed voice mail Flex button Dial your Mail Box number and corresponding password to receive the Number of Messages prompt Dial desired option codes At
64. Station Speed SPEED SPEED SPEED SPEED XXX Dial Access XXX XXX XXX XXX 000 099 System Speed SPEED SPEED SPEED SPEED XXXX Dial Access XXXX XXXX XXXX XXXX 2000 499 9 50 LIP 7016D 7024D User Guide C gt LIP 7016D amp 7024D User Guide LIP 7016D 7024D User Guide 1 4 iPECS LIP 7016D amp 7024D Phone Description The iPECS LIP 7016D and LIP 7024D Phones incorporate the latest in VoIP technology and user interface to provide you with a cost effective simple to use productive communications tool It includes a large 3 line 24 character per line LCD The bottom line of the display is an interactive menu accessed with the 3 Soft buttons just below the display The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons In the remainder of this User Guide the Fixed or Flexible buttons are shown with a box surrounding the BUTTON designation while Soft button menu selections are shown with a double underline 5 UH iPECS LIP 7024D 2 LIP 7016D 7024D User Guide Interactive Handset LCD 3 Soft buttons P Fixed Feature bu Speaker Hold Save Speed Navigation Microphone Trans Pgm button DND
65. TING 2 CONFERENCE ROOM PGM 3 ICM SMS BACK OK 4 NETWORK CONFIG 0 ATTENDANT e BACK OK LIP 8012E amp LIP 8024E Gigabit Phone User Guide In iPECS To configure the Phone e Press MENU button and 1 Phone Setting e The following menu displays 1 STATION NAME PROGRAM 2 ICM RING 3 CO RING BACK OK 4 PASSWORD PROGRAM 5 LANGUAGE PROGRAM 6 STA RING DOWNLOAD e BACK OK 7 BACKLIGHT 8 FONT PROGRAM BACK OK s Station Name Program Input up to 12 digits using the keypad press DND button to backspace delete a character then press the OK Soft button To input characters e Press the second Soft button to select ABC gt or abc gt mode e To input the first character of a button press the button 1 time ex for a press 2 button once e To input the second character of a button press the button 2 times ex for b press the 2 button twice e To input the third character of a button press the button 3 times ex for T press the 3 button three times LIP 8012E amp LIP 8024E Gigabit Phone User Guide e ICM Ring CO Ring Use Next Soft button to move through list of ring types and press OK Soft button to select e Password Program Enter the current password and press the OK Soft button then enter the new password and press the OK Soft button e Language Program Use Navigation up down buttons to highlight available languag
66. TRANS PGM e Dial desired User Program codes shown in Appendix B Press HOLD SAVE 10 2 Assigning Features to Flex Buttons You may assign features and functions to the Flex buttons on your iPECS Phone possibly CO IP lines Flex buttons may be assigned for most features providing One Touch feature activation ex a Flex button may be assigned to access the Account Code feature and may include the Account code digits Features that may be assigned to a Flex button include DSS BLF Enter station number Speed Dia Enter Station System Speed dial bin Flex Numbering Plan Enter Flex Numbering Plan code refer to Appendix A User Program Code Press TRANS PGM and enter a User Program code refer to Appendix B CO IP Line Enter the CO IP line or group number e Press TRANS PGM e Press the desired Flex button e Dial desired code and required inputs for User Program codes Appendix B first press the TRANS PGM 64 LIP 8012E amp LIP 8024E Gigabit Phone User Guide APPENDIX A FLEXIBLE NUMBERING PLAN In iPECS LIK amp iPECS SBG 1000 iPECS iPECS iPECS iPECS iPECS 50 100 300 600 1200 149 169 399 1599 2199 CO IP Group Access 801 801 801 801 89001 Pa ee A 89200 Individual CO IP Line 8801 8801 88001 88001 88001 Se i 88200 88400 88600 Group Pilot Number 6 659 659 67 500 m
67. This feature must be activated by your system administrator OPERATION To activate Two Way Record while on a CO IP call e Use the Navigation button to display the next Menu and select the Record Soft button record warning tone is heard and recording starts To stop Two Way Record while on a CO IP call e Use the Navigation button to display the next menu and select the Record Soft button or e Hang up return to idle 30 LIP 7016D 7024D User Guide 6 Get Your Messages amp Send SMS The iPECS Phone allows you to send and receive several types of messages These are accessed via the Message Summary Display and described in the following paragraphs In iPECS ST Station Message Wait CL CLI Message Wait VS VSF Message Wait VM Commercial Voice Mail FS Feature server MS SMS message wait D Or SNS 6 1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication when you do not answer or your phone is in DND A flashing MSG LED on the iPECS Phone indicates a Message Waiting As a further notification a Message Wait Reminder Tone can be provided You may review and delete messages as well as respond with a call back OPERATION In iPECS To review your Station messages e Press the CALL BACKk button the LCD shows the Message Summary display ST CL VS WM FS MS 001 001 005 006 001 004 e Dial 1 to view S
68. UNCTION REMARK _ _ Enblock Mode Dialing iPECS LIP 7000 only Differential Ring Intercom Select Ring Tone 1 8 Differential Ring CO IP line Intercom Answer Mode 13x Select Ring Select ICM Signal mode 1 HF 2 TONE 3 Privacy Call Coverage Attribute Setting 6 eke 2 ring delay Knock Down Station COS 22 23 VM Mobile Notif 54 x 61 x 62 x 71 72 Station Ring Download Ear amp Mic Headset Usage REGS LIP 7000 only fo ee 2 ee ne Restore Station COS Walking COS Station Message Wait Retrieve CLI IP Message Wait Retrieve Authorization Code Password Entry Assign DID CALL WAIT Message Wait in Button Executive Secretary pair Send SMS Message Register Mobile Extension Activate Mobile Extension Register Mobile Ext CLI Set Wake Up Time Erase Wake Up Time Custom Pre defined Message Display Register Custom Message Create Conference Room Delete Conference Room Monitor Conf Room Headset Speakerphone Mode Headset Ring Mode LCD Display Mode Version Display 71 S download Ring Tone code code Se Station number up to 12 digits no Flex button Input time 24 hour clock Select Message 00 20 Input up to 24 characters Input Conf Room 1 9 amp password Input Conf Room 1 9 amp optional password 1 Speakerphone 2 Headset 3 both LIP 8012E amp LIP 8024E Gigabit Phone User Guide
69. Wake Up e Press TRANS PGM e Dial the Station User Program code 42 iPECS Lik 14 iPECS MG e Press HOLD SAVE 8 6 Alarm Door Bell The system can monitor external Alarm or Door Bell contacts Alarm Monitor should the external contact activate a unique Alarm Ring signal and LCD display may be received To restart the monitor circuit the external contacts must be deactivated and the Alarm Ring signal terminated 42 LIP 7016D 7024D User Guide Door Bell a unique Door Bell Ring single tone burst may be received each time the external contact is activated A system contact also can be assigned to act as a Door Open contact OPERATION To terminate the Alarm signal e Dial 565 To activate the Door Open contacts s Lift the handset e Dial Door Open code and contact number 1 4 NOTE Contacts 3 amp 4 are only available in the iPECS 300 amp 600 Contacts 1 is available in the iPECS MG 8 7 Power Fail Transfer When AC power to the system fails back up operation may be provided with back up batteries or Power Fail Transfer PFT When battery back up is provided the station will operate normally When PFT is implemented an SLT is connected to a CO line by the system This SLT can be used as any normal SLT providing service while power is out 8 8 System Voice Memo The integrated Voice Mail modules incorporate several
70. age 37 Register Mobile Extension 38 Activate Mobile Extension 41 xx Set Wake Up Time Input time 24 hour clock Yes 42 Erase Wake Up Time Yes 51 xx Custom Pre defined Message Select Message 00 20 Yes Display Register Custom Message Yes 52 xx Message 00 Input up to 24 characters Input Conf Room 1 9 amp 53x Create Conference Room password Input Conf Room 1 9 amp 54 x Delete Conference Room optional password 61x Headset Speakerphone Mode c 1 Speakerphone 2 62 x Headset Ring Mode Headset 3 both 71 LCD Display Mode 72 Version Display 73 Background Music 54 LIP 7016D 7024D User Guide Code Function S Remarks SLT 75 Display Phone IP Address Z o o o 76 _ Change Phone IP Address Z o J Display Phone MAC IP Address do 78 ChangeMode 7 Display Serial number Package for SMEMU 80 Assign RECORD Button ae VSF External SMDI 81 Assign ISDN CLIR Button 82 ISDN COLR Button 84 Assign ACCOUNT Cope Button 85 Assign LOOP Button 86 Assign ATD INTRUSION Button 88 Assign CAmp on Button 89 Assign KEYPAD FACcILITY Button 8 Assign OHVO Button 90 SPEED Button Assignment iPECS LIP 7000 only 91 CONE Button Assignment iPECS LIP 7000 only 92 Catt Back Button Assignment iPECS LIP 7000
71. age when busy is received e Press the CALL BACK button e Replace the handset returning to idle To answer a Meet me Page s Lift the handset e Dial 544 544 8 4 Push To Talk PTT Page iPECS Phones can be assigned as a member of one or more of the system s nine Push To Talk PTT page groups Users separately log in or log out of any one or all PTT groups to which the phone is assigned 41 LIP 7016D 7024D User Guide Once logged in place or receive one way page announcements to from other users who are logged in to the same PTT group OPERATION To log in to a PTT group e Dial 0 IPECS Lik 538 iPECS MG e Dial the desired PTT group number 1 9 or 0 for all groups To log out of the PTT group s s Dial 0 iPECS Lik 538 iPECS MG the PTT Log in out code e Press the key To place a page announcement to the active PTT group e Press and hold the PTT Flex button e After confirmation tone make page announcement 8 5 Wake Up Alarm iPECS supports an Alarm clock for each station in the system The alarm clock can be set to repeat daily or as a one time alarm When responding to the alarm by lifting the handset BGM will be provided OPERATION To set the Wake Up Alarm clock Press TRANS PGM Dial the Station User Program code 41 iPECS Lik 13 iPECS MG Dial 2 digit hour and minute for alerting For a daily repeating alarm dial Press HOLD SAVE To erase
72. al are place in Transfer Hold These calls will receive Music on Hold MOH and will recall if not answered in a timely manner If an Unscreened Transfer call encounters an error or DND it may immediately recall at your Station DSS BLF buttons may be employed to transfer calls Press TRANS PGM Call the transfer party Unscreened Call Transfer Hang up Screened Call Transfer When call is answered or Splash tone 5 2 Call Hold Placing a call in a waiting state You may place an active Internal or External call in one of several holding states In System Hold other non restricted stations may pick up the call In Exclusive Hold only the holding station may pick up the call The system is assigned a preferred hold type System or Exclusive You may override this Hold Preference by pressing the HOLD SAVE button twice The LEDs for CO IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users There are also user operations such as pressing a Dss BLF button that will place a call in Automatic Hold Calls will remain in the held state for a period and then recall the user This Hold Recall is provided with a different ring signal If not answered in a timely manner the Attendant will receive Attendant Hold Recall 41 LIP 8012E amp LIP 8024E Gigabit Phone User Guide To place a call on Hold e Press HOLD SAVE
73. announcement at the same time Respond to any of these Off hook Signals in one of several ways place the existing call on Hold and respond to the new incoming call activate One time DND send a Silent Text Message or ignore the new call Silent Text Message requires a button not available on a SLT or other non display terminal The Attendant or Secretary may use Intrusion to announce a call while you are busy e Press s pm e Press the flashing Co IP UNE button To activate One time DND e Press the DND button To send a Silent Text Message 3 3 Using Answering Machine Emulation AME When a call is connected to your voice mail you can screen the call as with a normal Answering Machine The caller s voice is played over your speaker while the message is being recorded There are two methods of notification and call screening provided LED blink mode or Speaker hearing mode Ring Mode iPECS LIK amp SBG LED Blink Mode iPECS MG the Answering Machine Emulation AME Flex button will flash to notify you of a call You may press the Flex button to hear the caller as the voice message is stored 19 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Speaker Mode iPECS LIK amp SBG Speaker Hearing Mode iPECS MG when the call is sent to the voice mailbox the caller s voice is automatically broadcast over the speaker of your iPECS Phone Y
74. are reported ICM Signaling Mode Handsfree Tone Privacy Station IP Address Station Mac Address Number of messages x x number of all message waiting Wake Up Time hh mm Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO IP line xxx Locked Temporary COS COS x To hear Date amp Time memo e Dial the Voice Memo code 661 e Date and Time memo is heard Date is May 2nd Time is XX XX pm To hear Station Number Prompt e Dial Voice Memo code 662 e The Station Number memo is heard This is station 150 To hear Station Settings s Dial Voice Memo code 663 e Station Status Memo is heard NOTE only activated features are announced 37 LDP 9008D amp LDP 9030D User Guide 8 9 Hot Desk LDP 9000 Series phones in the system may be assigned for Hot Desk operation These Hot Desk phones let you log on and use the Hot Desk phone as if it were your station Once logged on the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal When logged out calls to your station number are forwarded to the chosen destination To Log on to a Hot Desk station e Press the TRANs PGM button e Dial 0 e Dial your Authorization Code Station Number and Password To Log out of the Hot Desk station e Press the TRANS PGM button e Dial twice e Use the VOL A Y buttons to s
75. ase dialed digits are sent as Keypad messages A Keypad Facility button must be assigned using the Flex Button program procedures Once active dial into the ISDN for services however actions other than dialing will deactivate the Keypad Facility operation 39 LDP 9008D amp LDP 9030D User Guide To activate Keypad Facility operation e Press the KEYPAD FAGILITY button to switch to keypad mode e Dial as desired To deactivate Keypad Facility operation N Press KEYPAD FACILIT OR e Press a Feature or Flex button 9 2 2 Using ISDN Supplementary Services ISDN service providers may incorporate features similar to those of Centrex These ISDN Supplementary services are provided on a subscription basis and as with Centrex are accessed using the Flash button on a Phone Using supplementary services an ISDN line can be placed on Hold and a second call placed on the line You may then alternate between the two held calls Broker Call using the hold button An ISDN line conference can be established using the Flash and Conf Soft buttons A conference can also be placed on hold While on an ISDN CO line to access ISDN Supplementary services e Press Elash Soft button s Press HoLD Save Conf or CO line button to activate the desired feature 9 2 3 Activating ISDN Caller ID Restriction LDP 9000 Series Phone users can
76. ault Numbering Plan Your Numbering Plan may be different Some features may not be available for you to access or may be subject to certain limitations based on the set up of the system Under certain operation conditions this equipment cannot be relied upon to make emergency calls Alternative arrangements should be made for access to the emergency services 1 3 Feature Groupings Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located Features have been divided into groups Receiving Calls Placing Calls etc Within each group features are arranged according to the difficulty of operation and frequency of use LIP 7016D 7024D User Guide 2 iPECS Phone LCD Speakerphone amp Related Features 2 1 LCD Operation The Liquid Crystal Display LCD of the iPECS LIP 7016D and LIP 7024D has three lines of 24 characters each The LCD is used to convey information to you It provides the date time and station number on the display while idle It will also provide called calling name number display feature status and an interactive menu to guide you through feature access and User Program selections 2 2 Using the Speakerphone Activate the iPECS Speakerphone at any time except for Paging in place of lifting the handset to receive or place calls Place calls using On hook dialing with the Speakerphone In addition you may switch between the handset and Speaker
77. be immediate or delayed allowing you to take other actions during the delay Otherwise you may press another Flex button before going off hook to override Prime Line Preference If you go off hook and take no action Intercom dial tone will time out and after receiving Howler Tone your phone will be placed out of service in Intercom Lock Out You must hang up to return to an idle state OPERATION To place an Intercom call e Lift the handset e Dial the Intercom number of the desired station e On answer or Splash tone speak to the called party 4 1 2 Using Camp On when calling a busy station If your called party is busy you may activate Camp On Callback or Voice Over to the station With Camp On wait off hook for the called station to answer With Callback the system will call you when the busy station goes idle After you answer the system calls the previously busy station If you are the Attendant or Secretary you may activate Intrusion You may also use Step Call dial the next station by dialing just the last digit of the Intercom number OPERATION To Camp On wait off hook for a busy station e Press and await an answer LIP 7016D 7024D User Guide To request a Callback wait on hook for a busy station e Press CALL BACK and hang up To make a Voice Over announcement to a busy station e Dial after splash tone speak 4 1 3 Leaving a Message Wait If the ca
78. ber Press Enter chart Press HOLD SAVE HOLD SAVE the associated name if desired using the Character Entry 4 3 5 Using Dial by Name and Entering your Name Dial by Name employs three Directories Intercom User or Station Speed Dial and System Speed Dial 23 LIP 7016D 7024D User Guide To allow others to contact you via the Intercom directory you must enter a name for your station up to 12 characters OPERATION In iPECS To place a call using Dial by Name e Press SPEED twice e Dial the desired directory 1 Intercom 2 User Speed Dial 3 System Speed Dial the LCD displays the first two names in alphabetical order s Scroll using Y VOLUME A To enter search characters refer to the Character Entry chart in section 4 3 4 e Press HOLD SAVE to place the call To enter your station user name e Press the TRANS PGM button e Dial 74 e Dial name up to 12 characters refer to the Character Entry chart in section 4 3 4 e Press HOLD SAVE 4 3 6 ACNR To retry a busy external number until answered When making an external call and a busy signal is received the system can be set to retry the number until the call is connected the feature is cancelled or the maximum number of
79. both indicate the forward status Call Forward can be activated from your phone or from a different station Call Forward Remote You may define the conditions or type of forward as below 0 Remote activate Call Forward for your phone from a different phone within the System 1 Unconditional all calls to the station except recalls are forwarded 2 Busy I mmediately forwards all calls except recalls when the station is busy 3 No Answer forwards all calls to the station except recalls when the station does not answer within the No Answer timer 11 LDP 9008D amp LDP 9030D User Guide 4 Busy No Answer forwards calls if the station is busy or does not answer within the No Answer timer 5 Incoming CO Off net Forward calls to an external destination calls can be forwarded from an internal station or a remote location When you forward calls from a different station you may need to enter your Authorization Code Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to Voice Mail To activate Call Forward from your phone to another phone or internal system resource s Lift the handset e Press the Ewd Soft button e Dial the type of forward code 1 4 e Dial the destination number To deactivate Call Forward from your phone e Lift the handset e Press the Ewd Soft button e Dial To activate Call Forward for your phone from a different phone wi
80. c Numbering Plan may be different Some features may not be available for you to access or may be subject to certain limitations based on the set up of the System Under certain operating conditions this equipment may not be able to make emergency calls Alternative arrangements should be made for access to emergency services 1 3 Feature Groupings Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located Features have been divided into groups Receiving Calls Placing Calls etc Within each group features are arranged according to the difficulty of operation and frequency of use LIP 8012E amp LIP 8024E Gigabit Phone User Guide Gigabit phone shown Up to 2 without LIP 8048DSS or 4 with LIP 8048DSS consoles can be chain link connected to the phone 1 5 4 Wall Mount The LIP 8000 series phones can be wall mounted as needed The following instructions describe how to perform a wall mount installation For more information on installing your LIP 8000 series phone refer to the iPECS Hardware Description and Installation Manual the each screw leaving about 2 5 mm 1 8 inch exposed e Slide the LIP 8000 phone over the screws and assure the phone is secure e NOTE It may be necessary to remove the phone and tighten or loosen the screws for a secure mounting c J C C L L of the screw 1 6 DSS Direct Station Select Consol
81. ce Room 27 LDP 9008D amp LDP 9030D User Guide 5 5 Call Park Placing a call on Hold to Page A user may transfer an active CO IP call to a special holding location Park Orbit which can be accessed easily from any station in the system Typically this feature is used with Paging to notify the desired user of a parked call Parked calls are subject to Hold Recall after the Call Park timer To park an active external call e Press TRANS PGM e Dial the Park Orbit e Return to idle To retrieve a parked call s Lift the handset e Dial the Park Orbit 5 6 Two Way Record Recording a call You may record an active external conversation in your Voice Mail Box To activate Two Way Record while on a CO IP call s Use the Page right left soft button to display the next Menu and select the Record Soft button record warning tone is heard and recording starts To stop Two Way Record while on a CO IP call e Use the Page right left soft button to display the next menu and select the Record Soft button or e Hang up return to idle 28 LDP 9008D amp LDP 9030D User Guide 6 SEND amp RETRIEVE MESSAGES 6 1 Responding to a Station Message Waiting 6 2 Indication Another station can leave a Station Message Waiting indication MWI when you do not answer or your phone is in DND mode The message will be displayed on the LCD screen in LDP 9000
82. e Installation A DSS console can be installed with the LIP 8000E series phone as shown in Figure Up to 3 consoles may be daisy chained as shown using the flat cable provided Keep in mind the following conditions when installing LIP 8000 DSS consoles 1 The AC DC adapter must be used for LIP 8048DSS 2 Up to two 2 LIP 8012LSS and or LIP 8012DSS can be installed with LIP 8000E Phone 3 The LIP 8048DSS must be separately powered The available DSS is as follows 1 LIP 8012DSS 2 LIP 8012LSS 3 LIP 8048DSS LIP 8012E amp LIP 8024E Gigabit Phone User Guide LIP 8000 DSS Installation 12DSS 48DSS 6 LIP 8012E amp LIP 8024E Gigabit Phone User Guide LIP 8000 DSS Installation 12DSS 12LSS LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 1 Using the Display Menu The Liquid Crystal Display LCD of the iPECS LIP 8012E has three lines and the LIP 8024E has four lines of 24 characters each The LCD is used to convey information to you It provides the date time and station number on the display while idle It will also provide called calling name number display feature status and an interactive menu to guide you through feature access and User Program selections In iPECS To activate the Display Menu e Press MENU button e Press the Navigation up down buttons and press the OK Soft button to select OR e Dial the associated digit Menu selections shown 1 PHONE SET
83. e call Ae In HF mode simply speak as normal into the microphone s In PV mode lift the handset to respond LDP 9008D amp LDP 9030D User Guide 3 2 Responding to a Call While Busy While you are busy on another call you may receive a Muted Ring Camp On tones or Voice Over announcements Muted Ring is provided over the speaker of your Phone indicating a Call Waiting You also may receive Camp On tones a burst of tones on top of the existing call as an indication of another call waiting While busy certain stations can activate Voice Over to your phone In this case audio is received from both the active call and the Voice Over announcement at the same time Respond to any of these Off hook Signals in one of several ways place the existing call on Hold and respond to the new incoming call activate One time DND send a Silent Text Message or ignore the new call Silent Text Message requires a TEXT MESSAGE button not available on a SLT or other non display terminal The Attendant or Secretary may use Intrusion to announce a call while you are busy To answer a Call Waiting e Press HOLD SAVE and or e Press the flashing CO IP LINE button To activate One time DND s Press the DND button To send a Silent Text Message s Press the programmed TEXT MESSAGE button e Select the desired
84. e eee ee 63 9 2 3 Activating ISDN Caller ID Restriction sese eee eee eee eee 63 10 FEATURES amp FLEX BUTTONS sss ss ss es ese es ese e ee eee eee eee e eee oeeo ees 64 10 1 Entering Station Program Data eee eee ee eee 64 10 2 Assigning Features to Flex Buttons sees eee eee 64 APPENDIX A FLEXIBLE NUMBERING PLAN s 11010000000000erersrersnererensnsnenenenenesenes 65 APPENDIX B USER PROGRAM CODES sese ece ee eee eee 71 APPENDIX C USEFUL INFORMATION OPEN SOURCE SOFTWARE NOTICE sss s 75 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 1 1 General Your telephone is connected to an advanced technology highly versatile fully featured telecom system designed to make office communications easy and productive Employing state of the art Voice over Internet Protocol VoIP technology voice and data converge on a single IP packet network Because each iPECS Phone is an IP appliance it can be moved easily throughout the office LAN and maintain normal operation 1 2 Feature Information We have taken every effort to make this user guide simple and straightforward The guide starts with the simpler operations of the iPECS Phone Speakerphone moves on to receiving and placing calls and then to more advanced features Each section includes a brief and basic description of each feature and step by step operation instructions The operations shown in this guide use the System s base default Numbering Plan Your specifi
85. e the Alarm signal e Dial 565 Alarm Stop code To activate the Door Open contacts e Lift the handset e Dial Door Open code and contact number 1 4 NOTE Contacts 3 amp 4 are only available in the iPECS 300 amp 600 Contacts 1 is available in the iPECS MG 8 8 Power Fail Transfer PFT When AC power to the system fails back up operation may be provided with back up batteries or Power Fail Transfer PFT When battery back up is provided the station will operate normally When PFT is implemented an SLT is connected to a CO line by the system This SLT can be used as any normal SLT providing service while power is out 8 9 System Voice Memo The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number date time and feature status Voice Memos are heard over the iPECS Phone speaker and over the handset for SLTs For the Station Status Memo the following items are reported 59 LIP 8012E amp LIP 8024E Gigabit Phone User Guide ICM Signaling Mode Handsfree Tone Privacy Station IP Address Station Mac Address Number of messages x x number of all message waiting Wake Up Time hh mm Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO IP line xxx Locked Temporary COS COS x To hear Date amp Time memo e Dial the Voice Memo code 661 e Date and Time memo is heard Date is May 2nd Ti
86. e users There are also user operations such as pressing a DSS BLF button that will place a call in Automatic Hold Calls will remain in the held state for a period and then recall the user This Hold Recall is provided with a different ring 25 LDP 9008D amp LDP 9030D User Guide signal If not answered in a timely manner the Attendant will receive Attendant Hold Recall To place a call on Hold e Press HOLD SAvE 5 3 Broker Call Switching between two calls You may switch between the active call and a call on Hold placing the active call on Hold acting as a broker between two or more parties Broker Call LDP 9000 Series Phone users may broker for multiple calls up to the number of CO IP line buttons To switch between two calls Broker Call e Press the desired CO IP line button 5 4 Joining Multiple People in a Conference You can establish a Conference with up to 13 parties The other parties in the Conference may be internal A Conference can be placed on Hold and is subject to Hold Recall To establish a Conference Establish call with one of the desired conference parties Select the Conf Soft button Establish call with the other conference party Select the Conf Soft button Select the Conf Soft button again to establish the conference To place a Conference on Hold e Press the HoLD save button
87. eadset such as a Jabra BT 200 BT 250 or Plantronics M3000 Using a headset permits you to move freely around the phone within approximately 10 meters and maintain a conversation Before using the headset the headset must be paired with the BTU and then the headset must be enabled for use Operation of the iPECS LIP 7024D with the headset is the same as with the Speakerphone merely use the Speaker button to go ON and OFF hook NOTE during the pairing operation the headset and phone should be as close as possible but not more than 1 meter apart OPERATION To pair the wireless headset to the BTU e Press the TRANS PGM button e Dial 3 e Press the HOLD SAVE button To enable disable the wireless headset e Press the TRANS PGMI button e Dial 4 e Press the HOLD SAVE button To unpair the headset e Press the TRANS PGM button e Dial 3 e Press the HOLD SAVE button LIP 7016D 7024D User Guide 3 Receiving calls 3 1 Answering a Call While Idle There are 3 basic types of incoming calls internal external ringing calls Intercom Voice Announce calls and Hold recalls Your phone may be assigned Ringing Line Preference calls that ring are answered by lifting the handset Otherwise you must press the flashing Flex button Exte
88. ear piece houses a magnetic device which may attract pins or small metal objects Keep headset clear of such objects and check before use 3 Avoid placing the phone in an area that is excessively dusty damp or subject to vibration Choose a site for the phone that is well ventilated and dry Do not plug multiple plug packs into one power outlet This may result in the plug overheating and may result in a fire or plug pack failure Do not put heavy things on the phone Do not drop or throw the phone Static electricity discharge will damage electronic components Keep out of direct sunlight and away from heat 0 No user serviceable parts inside Do not insert a screwdriver or any metal objects into the phone This may cause electric shock or damage the equipment and will render the warranty void 11 Clean the phone with a soft dry cloth only Do not use volatile liquids such as petrol alcohol or acetone as this may cause a fire or result in discoloration or damage to plastics Do not clean with wax or silicon products as these may enter the equipment and cause operation to become unstable ous eo OOO LIP 8012E amp 8024E Gigabit Phone User Guide EU European Union Declarations of Conformity Ericsson LG Co Ltd declare that the equipment specified in this document bearing the CE mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive R amp TTE 1999 5 EC including the Electr
89. egister 518 32 Call Back Cancel 519 33 Group Call Pickup 564 34 Direct Call Pickup 7 35 Walking COS 520 36 Call Parking Location 541 541 xx Xx Parking Location 00 49 37 PGM Mode Access 521 38 Two Way Record 522 39 VMIB Access 523 40 AME Access 524 41 CO Line Access 88 88 XXX Xxx CO Line 001 200 MG 300 01 80 MG 100 42 VM MWI Enable 8 43 VM MWI Cancel 70 44 MCID Request 70 45 Unsupervised Conf Extend BHT 46 PTT Group Access 524 524 0 9 0 9 PTT Group 51 LIP 7016D 7024D User Guide No Feature Name Code Remark Log out 47 Hot Desk Log In Log out 525 48 Name Register 526 49 Create Conf Room 527 527 Conf Room 50 Delete Conf Room 528 528 Conf Room 51 Wake Up Register 529 529 HH MM 52 Wake Up Cancel 530 53 Temporarily COS Down 531 54 Cancel Temp COS Down 532 55 Password Change 533 56 Inter Phone Group Access 534 57 Call Wait Request 535 58 Preselected MSG PGM 536 59 Forced Handsfree Call 537 60 Call Based CLIR 582 61 CLIR Access 583 62 COLR Access 584 63 Pilot Hunt Call 585 64 Command Call Oneway 581 65 Command Call Conf 580 66 Intrude Register 589 67 Camp On Register 590 68 OHVO Register 591 69 Mobile Num Register 592 70 Mobile CLI Register 593 71 Mobile Access 594 72 CCR Access 670 73 CCR Access And Drop 671 74 System Hold
90. elect a call forward destination for your calls speed dial joined mobile phone VVMU VSF or VM group e Press the HoLD saveE button 38 LDP 9008D amp LDP 9030D User Guide 9 PBX CENTREX amp ISDN FEATURES 9 1 Access PBX or Centrex features The iPECS system has been designed to operate with a host PBX system or Centrex services from your service provider The iPECS system connects to a host with analog CO lines When accessing a CO line the phone will act as an extension of the host allowing access to the host system features using the host dial codes While on a call use the Flash feature to transfer calls to other host extensions or access features of the host The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call To access PBX or Centrex features while idle s Lift the handset e Select dial access a PBX Centrex CO line e Dial PBX Centrex feature code To access PBX Centrex features while on a PBX Centrex CO line e Select the Flash soft button e After receiving new dial tone dial the PBX Centrex feature code 9 2 Access the ISDN Network 9 2 1 Using the Keypad facility to access ISDN features Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones In this c
91. em sa te Lee Be ge 510 510 535 535 400 E ees so ae Se ae 610 610 619 619 800 a aL ll T VMIM VSF Features 2 4 4 4 Feature iPECS LIK Remark Internal External Flash Command to CO Line SLT use only Last Number Redial SLT use only I as a ae i DND 553 SLT use only Toggle ON OFF aaa rs L SLT use only Call Forward rae se Speed Dial Programming SLT use onl Enable Return Speed Dial Access SLT use onl Cancel DND FWD SLT use only LIP 8012E amp LIP 8024E Gigabit Phone User Guide CO System Hold 560 SLTuseony Program Mode Access 561 SLTuseonl Attendant Unavailable 562 oo T y y Alarm Reset 565 Group Call Pickup UniversalAnswer Rp Account Code with bin 2 o y a Walking COS Code Duty ACD Supervisor Login Aoo spene e e 574 ACD Calls In Queue 575 Display Display ACD Supervisor Monitor 577 _ J T i O ACD Reroute Queued Call 578 w answer zape e o w o answer S a Call Coverage buon T 67 T L T H Retrieve Individual Held CO IP Available CO Group Attendant Attendant Call Taran a Pp E fe Pf extend code PTT Group Login Logout 66 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 Feature Code Feature Name 1 Attendant Call 2 Conference Room 1 3 Conference Room 2 4 Conference Room 3 5 Conference Room 4 574 6 Conference Room
92. en away from your desk or office you can place and receive iPECS calls on a registered mobile phone You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number This feature is only effective with an ISDN VOIP CO line 51 LIP 8012E amp LIP 8024E Gigabit Phone User Guide In iPECS To register a mobile phone number Press the TRANS PGM button Dial 37 Dial the mobile phone number Press the HOLD SAVE button To activate a registered mobile phone Press the TRANS PGM button Dial 38 1 to activate 0 to deactivate Press the HOLD SAVE button To place a call from the mobile extension using the iPECS System e Dial the ISDN DID number of the station the system will check the Caller ID and answer the call The user then will receive intercom dial tone e Place internal or external iPECS call as normal To Transfer a call from the mobile extension using the iPECS e Dial while on an iPECS call e Dial the desired extension the call is transferred and the mobile phone returns to idle NOTE The mobile may reconnect to the transfer call by pressing the key 52 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 8 1 Call Log Users can view a log of incoming outgoing and missed calls on the display up to 99 records A LOG Soft button provides simple access to incoming called
93. enus sees esse ee eee 8 2 1 4 Phone Setting c cc chet tenia went aitiiantes ele Ge ei ieai 9 2 1 2 Conference Room iPECS LIK ccccscceeeseeeeesneeeessseeeeeeneeeeees 10 2 1 3 ICM SMS Bil 1 a e B 1 4 canada ieee 11 2 1 4 V 27 eT 67 sle aa a a 12 2 1 5 Attendant menu iPECS LIK amp iIPECS SBG 10001 sse eee 14 2 2 Using the Speakerphone ccccesccceeeeeeeeeseneeeeseeeeeeseneeeeeseaeeeseneeesseeeees 15 2 3 Using a Serial DSS u a E es ib e i iaer 16 RECEIVING CALLS iaseccnccicsocssiasvcietissdostedacndceadisnotssdeceddeatescassedeevdascdussassnttoec 18 2 1 Answering a Call While Idle eee eee eee 18 3 2 Responding to a Call While BUS eee eee ee eee 19 3 3 Using Answering Machine Emulation AMET sese eee eee eee eee 19 3 4 Differential Ring Signals eee eee eee 21 3 5 Answering Calls at Night eee eee eee 22 3 6 Answering Calls to Other SIaiong see eee eee ee eee 22 3 7 Using Do Not Disturb DND to Block Incoming Calls sss sees eee eee e 22 3 84 Forwarding eT TTT 23 3 8 1 Forwarding calls to another Station or Voice Mail eee 23 3 8 2 Forwarding calls to an external number sse eee 24 3 8 3 Forwarding callers to a Text Message sees 26 PLACING A CALL aaaeaii paraaan aaa deduce sasieeiascecanedendevavecsteanuacuasvevecctias 30 L R T Eae EE I EE Bec oe2 eee ee audibles ese aii esd te Ree sd 30 4 1 1 Using Camp On when calling a busy station eee ee eee eee 30 4 1 2 Leaving a Message Wat 31 4 2 CEx
94. er or Splash tone announce call 5 2 Call Hold Placing a call in a waiting state You may place an active Internal or External call in one of several holding states In System Hold other non restricted stations may pick up the call In Exclusive Hold only the holding station may pick up the call The system is assigned a preferred hold type System or Exclusive You may override this Hold Preference by pressing the HOLD SAVE button twice The LEDs for CO IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users There are also user operations such as pressing a DSS BLF button that will place a call in Automatic Hold Calls will remain in the held state for a period and then recall the user This Hold Recall is provided with a different ring signal If not answered in a timely manner the Attendant will receive Attendant Hold Recall OPERATION To place a call on Hold e Press HOLD SAVE 26 LIP 7016D 7024D User Guide 5 3 Broker Call Switching between two calls You may switch between the active call and a call on Hold placing the active call on Hold acting as a broker between two or more parties Broker Call iPECS Phone users may broker for multiple calls up to the number of CO IP line buttons OPERATION To switch between two calls Broker Call e Press the desired CO IP line button
95. es supported and press OK Soft button to select e Station Ring Download Select the ring position 5 8 and select the ring file press the SAVE Soft button to select e Backlight Use Navigation up down buttons to select the operation of the backlight and press the OK Soft button to select e Font Program Use Navigation up down buttons to select the LCD Font and press the OK Soft button to select 2 1 2 Conference Room The User can create and delete Conference rooms To configure a Conference Room e Press MENU button and 2 Conference Room e The following menu displays 1 CREATE CONF ROOM 2 DELETE CONF ROOM e BACK OK e Press the Navigation up down keys to highlight and then press the OK Soft button to select OR e Dial the number associated to the selection e Enter the room number and dial the password e Press the OK Soft button 10 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 1 3 ICM SMS iPECS LIkK The user can send SMS messages to other stations and retrieve received SMS messages lt N SSAGE_ 2 NB X 03 BACK OK e Press the Navigation up down keys to highlight and then press the OK Soft button to select OR e Dial the number associated to the selection 2 the messages will display To send a SMS message e Select Mode select 1 if resending a previous message or 11 LIP 8012E amp LIP 8024E Gigabit Phone User G
96. fication and call screening provided Ring or Speaker mode Ring mode iPECS Lik LED Blink mode iPECS MG the AME Answering Machine Emulation Flex button will flash to notify you of a call You may press the Flex button to hear the caller as the voice message is stored Speaker mode when the call is sent to the voice mailbox the caller s voice is automatically broadcast over the speaker of your iPECS Phone You may terminate screening leaving the caller in voice mail to record a message talk with the caller and record the conversation in the mailbox or answer the call and disconnect the Voicemail The AME feature is 8 LIP 7016D 7024D User Guide only available when using the iPECS VMIM VSF Voice Mail a Mute and AME button are required OPERATION In iPECS Lik To assign an AME button Ring Mode e TRANS PGM FLEX 564 0 HOLD SAVE Speaker Mode e TRANS PGM FLEX 564 1 HOLD SAVE To screen a call in Ring mode e Press the flashing AME button the callers voice is broadcast over the station speaker and stored in the voice mailbox in the Speaker mode broadcast is automatic To stop the voice broadcast and leave the caller in Voice Mail e Press the illuminated SPEAKER button To talk with the caller and record the conversation in Voice Mail e Press the MUTE button To answer the call and cancel the voice message recording
97. formation aara ar rae ra a ar araa a aab Aaaa eeb ahna 1 l Reatro GROUP NOS rssh a e ovat R R A 1 1 4 LDP 9008D amp 9030D Phone Description sese 2 1 5 LDP 9008D amp LDP 9030D Phone Installation sss sexes eee 3 125 1 PRONG CONNGCTIONS ss rsezsre yere yyy rrer rrer rey 3 125 2 WalliMOunt naan nh ee Oa 4 1 6 DSS Direct Station Select Console installation 4 2 LCD SPEAKERPHONE amp RELATED FEATURES sss coses eee 5 2 1 Using the Display Menus 5 2 1 1 Attendant Menu cccecceeceeeeeeeeeeeceaeeeeeeeeeeeeeaaeeeeeeeeenneee 5 2 2 Using the Speakerphone sees eee eee eee eee eee 6 N TRECEIVING CALE S was satinesiietinaritevsteciieniiaessssnasebiaenaaerteeatecasseveews 7 3 1 Answering a Call While Idle sss 7 3 2 Responding to a Call While Busy eee eee 8 3 3 Using Answering Machine Emulation LAMET eee 9 3 4 Differential Ring Signals sees 10 3 5 Answering Calls at Nghe 10 3 6 Answering Calls to Other Stations 10 3 7 Using Do Not Disturb DND to Block Incoming Cals sss sss 11 3 8 Forwarding Re 1 iain A At ne eee eee 11 3 8 1 Forwarding calls to another Station or Voice Mail 11 3 8 2 Forwarding calls to an external number sss eee 13 3 8 3 Forwarding callers to a Text Message eee eee 14 4 PLACING A CALL sssseee eee 16 4 1 Internal Calls oo sese 16 4 1 1 Using Camp On when calling a busy staon ee 16 LDP 9008D amp LDP 9030D User Guide 4 1 2 Leaving a Message Wat eee 17 4 2 E
98. g Walking COS The Walking COS dialing restriction levels are applied for a single call only For multiple calls you will need to reactivate Walking COS or use the FLASH button to regain CO IP dial tone To activate Walking COS e Press TRANS PGM e Dial 23 iPECS LIK User Program code e Dial your Authorization Code station number and password e Place call as normal 34 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 4 3 Using Directory 4 3 1 Using Last Number Redial LNR The last number dialed on an external call is automatically saved in the Last Number Redial LNR buffer The iPECS Display Phone the system will store the numbers dialed on the last 15 iPECS LIK 100 iPECS MG calls In iPECS LIK amp iPECS SBG 1000 To dial the Last Number for an external call Lift the handset and or press the DIR Soft button Press Speed Soft button Dial Press the Navigation up and down buttons to select from the last 15 numbers dialed e Press the Send Soft button or HOLD sAvel 4 3 2 Using and Entering Saved Number Dial You may store the last number dialed on an external call to the Saved Number Dial buffer for convenient dialing at a later time The Saved number is stored until a new number is saved 35 LIP 8012E amp LIP 8024E Gigabit Phone User Guide To place a call using Save Number Dial e Lift the handset and or press
99. gistered mobile phone You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number This feature is only effective with an ISDN CO line OPERATION In iPECS To register a mobile phone number Press the TRANS PGM button Dial 37 Dial the mobile phone number Press the HOLD SAVE button To activate a registered mobile phone from the user s station Press the TRANS PGM button Dial 38 1 to activate 0 to deactivate Press the HOLD SAVE button To place a call from the mobile extension using the iPECS e Dial the ISDN DID number of the station the system will check the Caller Id answer the call and the user will receive intercom dial tone e Place internal or external iPECS call as normal 37 LIP 7016D 7024D User Guide To Transfer a call from the mobile extension using the iPECS e Dial while on an iPECS call e Dial the desired extension the call is transferred and the mobile phone returns to idle NOTE The mobile may reconnect to the transfer by pressing the key 38 LIP 7016D 7024D User Guide 8 Miscellaneous Features 8 1 Call Log User s can view a log of incoming outgoing and missed calls on the display A Flex button assigned as a CALL LOG button provides simple access to incoming Called dialed outgoing and lost missed calls
100. group s e Dial 0 the PTT Log in out code e Press the key To place a page announcement to the active PTT group s Press and hold the PTT Flex button e After confirmation tone make page announcement 8 6 Wake Up Alarm iPECS supports an Alarm clock for each station in the system The alarm clock can be set to repeat daily or as a one time alarm When responding to the alarm by lifting the handset BGM or Wake Up Alarm announcement iPECS LIK amp iPECS SBG 1000 will be provided To set the Wake Up Alarm clock e Press TRANS PGM e Dial 41 Alarm Clock code s Dial 2 digit hour and minute for alerting s Fora daily repeating alarm press Press HOLD SAVE To erase Wake Up e Press TRANS PGM e Dial 42 Alarm Clock delete code e Press HOLD SAVE 58 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 8 7 Alarm Door Bell The system can monitor external Alarm or Door Bell contacts Alarm Monitor should the external contact activate a unique Alarm Ring signal and LCD display may be received To restart the monitor circuit the external contacts must be deactivated and the Alarm Ring signal terminated Door Bell a unique Door Bell Ring single tone burst may be received each time the external contact is activated A system contact also can be assigned to act as a Door Open contact To terminat
101. haracter Entry chart e Press HOLD SAVE 4 3 5 Using Dial by Name and Entering Your Name Dial by Name employs three different Directories Private directory Station Speed dial Public Directory System Speed dial or Intercom directory NOTE To allow others to contact you via the Intercom directory you must enter a name for your station up to 12 characters 38 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Characters are entered with two keystrokes as in the chart below Character Entry Chart To place a call using Dial by Name e Press DIR Soft button e Dial the desired directory 1 Private directory 2 Public directory 3 Intercom directory the LCD will display the names in alphabetical order e Scroll using the Navigation up down keys or enter search characters refer to the above Character Entry Chart e Press HOLD SAVE to place the call To enter your station user name e Press the TRANS PGM button e Dial 74 Station User Name code e Enter the Name up to 12 characters press DND button to backspace delete a character To input characters e Press the second Soft button to select ABC gt or abc gt mode e To input the first character of a button press the button 1 time ex for a press 2 button once e To input the second character of a button press the button 2 times ex for b press the 2 button twice e
102. he messages To return a call from the list of Intercom MWI e Press the navigation up down buttons to scroll through the Intercom messages e Press the OK Soft button to select and place the return call To delete a Station MWI e Press the navigation up down buttons to scroll through the Station messages e Press the Delete Soft button to select 46 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 6 2 Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box they can leave a voice message Your Voice Mail Box is part of the integrated VMIM VSF VMIB module the iPECS Feature Server or an external Voice Mail system The Voice Mail system allows access to and management of received voice messages While in your Mail Box you have control of your password and Mail Box greeting In addition you can remotely control Call Forward for your station from the VMIM VSF VMIB You will need to register an Authorization Code for your station to access the VMIM VSF VMIB Voice messages Diz e At completion of session hang up to return to idle To retrieve Voice Mail locally using the NSG button e Press the flashing MSG button the LCD shows the Message Summary display 1 ICM MWI 002 2 VSF MSG 002 3 VMS MSG 001 BACK OK e Press the Navigation down key to display additional items 4 UMS MSG 003 5 ICM SMS 003
103. he destination number Placing Intercom calls To place an Intercom call 1 3 Using Camp On when calling a busy station To Camp On wait off hook for a busy station 7 Press and wait an answer Using Last Number Redial LNR To dial the Last Number for an external call 7 Lift the handset 2 Select the Redial Soft button 3 Press V volume A to select from the last 10 numbers dialed 4 Press the Send Soft button or Hold Save Using System Speed Dial Numbers To place a call using System Speed Dial To enter a Station Speed Dial number with CO Line and Name Press Trans PGM Press Speed Dial the desired Station Speed Dial bin number Select dial the CO line group Dial the desired number to be stored Press Hold Save Enter the associated name if desired using the alpha numeric entry chart Press Hold Save NAGA wD Ce To assign a Station Speed Dial number directly to a Flex button 7 Press Trans PGM 2 Press the desired Flexible button 3 Dial the desired number including CO Line Group access code 4 Press Hold Save 5 Enter the associated name if desired using the Character Entry chart 6 Press Hold Save ACNR To retry a busy external number until answered To set up an ACNR while on an outgoing call 7 Use the Navigation button to display the next menu and select the ACNR Soft button 2 Hang up handset To cancel the ACNR reques
104. he handset Dial the telephone number of a DISA assigned CO line While receiving dial tone dial the Call Forward feature code 554 Dial your Authorization Code Station number amp Password Dial the type of forward code 6 9 Dial Speed Dial bin number Replace the handset return to idle LIP 7016D 7024D User Guide 3 8 3 Forwarding callers to a Text Message Using an iPECS Phone the system can be setup to return a Text Message to internal callers When calling your Station internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call Silent Text Message There are 11 Custom Display Messages each up to 24 characters Ten can be assigned by the Attendant and one assigned by you In addition there are ten fix Pre Defined Text Messages some allow auxiliary input for time date etc as shown in message list In iPECS Message 01 LUNCH RETURN AT hh mm Message 02 ON VACATION RETURN AT DATE mm dd Message 03 OUT OF OFFICE RETURN AT TIME hh mm Message 04 OUT OF OFFICE RETURN AT DATE mm dd Message 05 OUT OF OFFICE RETURN UNKNOWN Message 06 CALL enter up to 17 digits Message 07 IN OFFICE STA xxxx Message 08 IN MEETING RETURN AT TIME hh mm Message 09 AT HOME Message 10 AT BRANCH OFFICE LIP 7016D 7024D User Guide In iPECS To activate Custom or Pre Defined Message Forward Press TRANS PGM e Dial User Program feature c
105. ial 0 e Dial your Authorization Code station number and Password To Log out of the Hot Desk station e Press the TRANS PGM button e Dial twice IPECS Lik e Use the Y VOLUME AJ to select a call forward destination for your calls speed dial joined mobile phone VMIM VSF or VM group e Press the HOLD SAVE button 44 LIP 7016D 7024D User Guide 9 Working with PBX Centrex amp ISDN features 9 1 Access PBX or Centrex features The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider The iPECS connects to such a host with analog CO lines When accessing a CO line the phone will act as an extension of the host allowing access to the host system features using the host dial codes While on a call use the iPECS Flash feature to transfer calls to other host extensions or access features of the host The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call OPERATION To access PBX or Centrex features while idle e Lift the handset e Select dial access a PBX Centrex CO line e Dial PBX Centrex feature code To access PBX Centrex features while on a PBX Centrex CO line e Use the Navigation button to display the next menu and select the Flash soft button e After receiving new dial
106. ice such as a PC B in graphic or another LAN interface terminal refer to iPECS Hardware and Installation Manual LIP 8012E amp LIP 8024E Gigabit Phone User Guide iPECS LIP 8012E amp 8024E Connections 1 5 2 Wiring Connectors The LIP 8012E amp LIP 8024E each have two 2 10 100 Base T Ethernet ports a LAN port and a PC port An intelligent switch which implements voice packet priority connects the two 2 ports This permits the LAN to be shared between the LIP Gigabit Phone and the desktop PC or other Ethernet terminal without significant affect on the voice or data traffic The LAN port is connected to the LAN as described above for the single port Phones The PC port is connected to a desktop device using any standard straight through category 5 cable 1 5 3 Power All LIP 8000 series phones can be powered by the AC DC Adapter K 48 VDC 0 3A or over the LAN cable using the POE8 or other 802 3af compliant switch If using the AC DC Adapter after connecting the Phone to the LAN the Adapter s DC voltage plug is inserted into the power input jack in the underside of the Phone One end of the AC power cord is inserted into the mating receptacle of the AC Adapter and the other end is inserted into the AC power outlet NOTE LIP 8000 series consoles are powered through the flat cable used to connect the console to the IP 4 LIP 8012E amp LIP 8024E Gigabit Phone User Guide
107. ick Up code the call is connected 3 7 Using Do Not Disturb DND to Block Incoming Calls Activate Do Not Disturb when you wish to not be interrupted the phone will block incoming calls Internal callers will receive a fast busy tone and the display will show the DND status Activate Do Not Disturb while ringing One Time DND Ringing terminates and the caller will get a fast busy tone and it requires a DND button When an Executive activates DND calls are forwarded to the paired Secretary automatically 22 LIP 8012E amp LIP 8024E Gigabit Phone User Guide The Attendants and Secretary may be able to activate DND Override and Intrude on an active call The Attendants may also cancel DND at other stations es To toggle DND ON and OFF 3 8 Forwarding Calls 3 8 1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system Resources include other stations VMIM VSF Voice Mail and External Voice Mail Your LCD and the LCD of the forward receiver will both indicate the forward status Call Forward can be activated from your phone or from a different station Call Forward Remote You may define the conditions or type of forward as below 1 Unconditional all calls to the station except recalls are forwarded 2 Busy Immediately forwards all calls except recalls when the station is busy 3 No Answer forwards all calls to the station except recalls
108. ift the handset Press the Ewd Soft button Dial the type of Forward code 1 4 Press Speed button Dial Speed Dial bin number Replace the handset return to idle To activate Call Forward Off Premise forward to an external number from a different phone within the System e Lift the handset Press the Ewd Soft button Dial 0 Remote Call Forward code Dial your Authorization code your Station number Password Dial the type of Forward code 1 4 Press Speed button Dial Speed Dial bin number Replace the handset return to idle 13 LDP 9008D amp LDP 9030D User Guide To activate Call Forward Off Premise forward to an external number from a remote location e Lift the handset e Dial the telephone number of a DISA assigned CO line e While receiving dial tone dial 554 Call Forward feature code e Dial your Authorization Code your Station number Password e Dial the type of Forward code 6 9 e Dial Speed Dial bin number e Replace the handset return to idle 3 8 3 Forwarding callers to a Text Message Using a Phone the system can be setup to return a Text Message to internal callers When calling your Station internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call Silent Text Message There are 11 Custom Display Messages each up to 24 characters Ten can be assigned by the Attendant and one ass
109. igit Activate dial tone detect FLASH not as 1 digit The system will generate a flash on the CO line CALL BACK as 1 digit Send digits as SDN Keypad Facility message as 1 digit Display Security the stored number will not be displayed when used not as 1 digit Dial Pulse to Tone Switchover the system will switch from pulse to tone dialing When entering a Speed Dial a 16 character name may be associated with the number for Dial by Name Characters are entered with two keystrokes as in the chart below Character Entry OPERATION In iPECS To place a call using Station Speed Dial s Lift the handset e Press SPEED e Dial the desired Station Speed Dial bin number 00 19 or 000 099 To enter a Station Speed Dial number with CO Line and Name e Press TRANS PGM e Press SPEED 22 LIP 7016D 7024D User Guide Dial the desired Station Speed Dial bin number Select dial the CO IP line group Dial the desired number to be stored Press HOLD SAVE Enter the associated name if desired using the alpha numeric entry chart Press To assigna Press Station Sp TRANS PGM HOLD SAVE eed Dial number directly to a Flex button U Press the desired Flex button Select the Tel Num Soft button Select dial the CO IP line group Dial the desired num
110. igned by you In addition there are ten fix Pre Defined Text Messages some allow auxiliary input for time date etc as shown in message list Message 01 LUNCH RETURN AT hh mm Message 02 0N VACATION RETURN AT DATE mm dd Message 03 OUT OF OFFICE RETURN AT TIME hh mm Message 04 0UT OF OFFICE RETURN AT DATE mm dd Message 05 OUT OF OFFICE RETURN UNKNOWN Message 06 CALL enter up to 17 digits Message 07 IN OFFICE STA xxxx Message 08 IN MEETING RETURN AT TIME hh mm Message 09 AT HOME Message 10 AT BRANCH OFFICE 14 LDP 9008D amp LDP 9030D User Guide To activate Custom or Pre Defined Message Forward Press TRANS PGM Dial User Program feature code 51 Dial the two digit text Message code 00 20 Dial any auxiliary input for messages 01 04 and 06 08 Press HOLD sAve forward confirmed To cancel activated Message s Lift the handset e Press the Ewd Soft button e Dial To program the Station Custom Message 00 at your station Press TRANS PGM Dial User Program feature code 52 Enter Message contents up to 24 characters Press HOLD save to save the message 15 LDP 9008D amp LDP 9030D User Guide 4 PLACING A CALL 4 1 Internal Calls You can place calls to other stations in the system over the Intercom The call will ring or for an ICM Voice Announce call a splash to
111. ill receive a Call Warning Tone prior to disconnect NOTE In the event of an emergency assigned Emergency numbers ex a 911 call may be dialed from any station in the System regardless of a Station s dialing restrictions COS To place an external call s Lift the handset e Dial the CO IP line group e Dial the desired number 18 LDP 9008D amp LDP 9030D User Guide 4 2 2 Waiting for the next available CO IP line If all the lines connected to your system are busy you will receive an All Trunks Busy signal You may request to be notified when a line becomes free To activate a queue if the selected dialed line is busy e Select the desired CO IP line button when the busy notification is returned press the Call Back button e Return to an idle state by going on hook when the line is available the Station will be notified ringing 4 2 3 Account Codes Tracking External calls for billing In some cases you or your company may desire to track calls for billing or other purposes You may enter an Account Code which is output from the system to a printer in the SMDR report You may have an Account Code Flex button refer to Assigning features to Flex buttons To enter an Account Code before the call Lift the handset Press the assigned ACCOUNT CODER button Dial the Account Code 1 12 digits Press Intercom dial tone is heard Place the CO IP call as normal
112. ion in Voice Mail e Press the MUTE button To answer the call and cancel the voice message recording e Press the illuminated AME button the caller is connected and the Voice Mail disconnected 9 LDP 9008D amp LDP 9030D User Guide 3 4 Differential Ring Signals When multiple phones in a small area ring it can be difficult to tell which are ringing LDP 9000 Series Phone has 15 Ring Tones available for differentiating one phone s ringing from another To select a Ring Tone from phone memory Press the TRANS PGM button Dial 1 for Ring Tones Dial 1 or 2 for Internal or External ring Dial 1 15 for the desired tone number a confirmation tone is heard e Press HOLD SAVE to make the selection 3 5 Answering Calls at Night In the Night mode Loud Bell Control may be used to send ring signals to external bells You may answer these calls with Universal Night Answer UNA To answer a call ringing during night mode s Lift the handset e Dial 567 3 6 Answering Calls to Other Stations When nearby stations are ringing you may pick up answer the call Select to answer a call ringing at a specific station Directed Call Pick Up or you may choose to answer the oldest call ringing to your station group Group Call Pick Up Assign a Flex button with the Group Call Pick Up code 566 for one touch access
113. isplay Messages each up to 24 characters Ten can be assigned by the Attendant and one assigned by you In addition there are ten fix Pre Defined Text Messages some allow auxiliary input for time date etc as shown in message list In iPECS LIK Message 01 LUNCH RETURN AT hh mm Message 02 ON VACATION RETURN AT DATE mm dd Message 03 OUT OF OFFICE RETURN AT TIME hh mm Message 04 OUT OF OFFICE RETURN AT DATE mm dd Message 05 OUT OF OFFICE RETURN UNKNOWN 26 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Message 06 CALL enter up to 17 digits Message 07 IN OFFICE STA xxxx Message 08 IN MEETING RETURN AT TIME hh mm Message 09 AT HOME Message 10 AT BRANCH OFFICE In iPECS MG Message 1 LUNCH RETURN AT hh mm Message 2 ON VACATION RETURN AT DATE mm dd Message 3 OUT OF OFFICE RETURN AT TIME hh mm Message 4 OUT OF OFFICE RETURN AT DATE mm dd Message 5 OUT OF OFFICE RETURN UNKNOWN Message 6 CALL enter up to 17 digits Message 7 IN OFFICE STA xxxx Message 8 IN MEETING RETURN AT TIME hh mm Message 9 AT HOME Message 0 AT BRANCH OFFICE j User Custom Message Deactive 27 LIP 8012E amp LIP 8024E Gigabit Phone User Guide In iPECS To activate Custom or Pre Defined Message Forward Press TRANS PGM Dial User Program feature code 51 Dial the two digit text Message code 00 20 Dial any auxiliary input for messages 01 04 and 06 08 Press HOLD SAVE forward confirmed To cancel
114. l While Idle There are 3 basic types of incoming calls internal external ringing calls Intercom Voice Announce calls and Hold recalls Your phone may be assigned Ringing Line Preference in this case calls that ring are answered by lifting the handset Otherwise you must press the flashing Flex button External calls to a Phone will appear under the CO IP line or a LOOP button External calls are from CO lines or VoIP channels that are programmed to ring at your phone For external calls Delay Ring may be assigned allowing others to answer the call before the call rings at your phone Calls can be forwarded in some manner from another user if providing call coverage for other users you may also receive Station Call Coverage calls Calls placed on Hold including Transfers parked calls etc will recall if left on hold for too long ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone in Hands free HF mode after the splash tone and announcement speak normally into the microphone In the Privacy PV mode lift the handset to respond The ICM Signaling mode can be assigned in Station Programming The LCD will display the calling number or if available the name of the station or CO VoIP line CO Line Name Display To answer a call ringing at your phone e Lift the handset or press the flashing Flex button as needed the call will be connected To respond to an Intercom Voice Announc
115. lled user does not answer or is in DND mode you may leave a Message Wait The called user will receive a Message Wait indication the LED of the CALL BACK button will flash OPERATION To activate Message Waiting e Press the CALL BACK button and hang up 4 2 External Calls 4 2 1 Placing external CO VoIP calls External calls are placed on CO IP lines These lines are accessed either by a button on the iPECS Phone assigned as a CO IP line or by dial codes The CO IP lines are grouped for different types of calls local long distance etc Using the CO IP line group code you will be able to access any line from the group A Flex button on the iPECS Phone assigned as a LOOP button lets you access a line from a group Dial codes for access to CO IP lines are Individual CO IP line access Individual CO IP line Access Code Line No System 88 01 42 iPECS 50 amp 100 001 200 iPECS 300 001 400 iPECS 600 001 600 iPECS 1200 88 01 80 iPECS MG100 001 240 iPECS MG300 CO IP Group access CO IP Group Access Code System 801 820 iPECS 50 amp 100 801 872 iPECS 300 amp 600 8001 8200 iPECS 1200 801 824 iPECS MG100 801 872 iPECS MG300 LIP 7016D 7024D User Guide Any CO IP Line access 9 When dialing on a CO line which uses pulse style signals y
116. me is xx xx pm To hear Station Number Prompt e Dial Voice Memo code 662 e The Station Number memo is heard This is station 150 To hear Station Settings e Dial Voice Memo code 663 e Station Status Memo is heard NOTE only activated features are announced 8 10 Hot Desk iPECS phones in the system may be assigned for Hot Desk operation These Hot Desk phones let you log on and use the Hot Desk phone as if it were your station Once logged on the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal When logged out calls to your station number are forwarded to the chosen destination 60 LIP 8012E amp LIP 8024E Gigabit Phone User Guide In iPECS To Log on to a Hot Desk station e Press the TRANS PGM button e Dial 0 e Dial your Authorization Code Station Number and Password To Log out of the Hot Desk station s Press the TRANS PGM button e Dial twice e Use the buttons to select a call forward destination for your calls speed dial joined mobile phone VMIM VSF or VM group e Press the HOLD SAvE button 61 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 9 1 Access PBX or Centrex features The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider The iPECS connects to a host with a
117. nalog CO lines When accessing a CO line the phone will act as an extension of the host allowing access to the host system features using the host dial codes While ona call use the iPECS Flash feature to transfer calls to other host extensions or access features of the host The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call e Select dial access a PBX Centrex CO line e Dial PBX Centrex feature code To access PBX Centrex features while on a PBX Centrex CO line e Use the Navigation button to display the next menu and select the Elash soft button 9 2 Access the ISDN Network 9 2 1 Using the Keypad facility to access ISDN features Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones In this case dialed digits are sent as Keypad messages A Keypad Facility button must be assigned using the Flex Button program procedures Once active dial into the ISDN for services however actions other than dialing will deactivate the Keypad Facility operation 62 LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Dial as desired To deactivate Keypad Facility operation e Press KEYPAD FACILITY OR 9 2 2 Using ISDN Supplementary Services ISDN service providers may incorporate features similar to those of Centrex The
118. nclude the Account code digits Features that may be assigned to a Flex button include DSS BLF Enter station number Speed Dia Enter Station System Speed dial bin Flex Numbering Plan Enter Flex Numbering Plan code refer to Appendix A User Program Code Press TRANS PGM and enter a User Program code refer to Appendix B CO IP Line Enter the CO IP line or group number To assign a feature to a Flex button e Press TRANS PGM e Press the desired Flex button e Dial desired code and required inputs for User Program codes Appendix B first press the TRANS PGM e Press HoLD savE 41 LDP 9008D amp LDP 9030D User Guide APPENDIX A USER PROGRAM CODE Fixed Function Codes refer to Table A 1 and A 2 are digit sequences users and the Attendant may dial while in the User Program Mode to assign certain Flex buttons and affect the status of a feature or setting For more information on the User Program Mode refer to the iPECS eMG80 Features and Operation Manual Many of these Function Codes may be assigned to a button of LDP Phone by pressing the PGM button as the first entry of a Flexible button assignment see Flex button Programming in the iPECS eMG80 Features and Operation Manual Table A 1 STATION USER PROGRAM FIXED FUNCTION CODES
119. ne 2 Headset 3 72 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 22 EraseWake UpTime S O 31 LCD Display Language S O 32 SBG Version Display 33 Background Music _ _ T y 36 T Display Phone MAC IP Address O Z O Z o y OO 37 Display Phone Version _ _ T 38 T Network Configuration O Z o S O 41 Forced FWD to Destination T 42 Call Log Display O oo ooo O l 43 CLIR Service 44 COLR Service 4 Assign LooP Button 50 Assign CALL BACK Button 51 Assign CONE Button 52 Assign MUTE Button 53 Assign icm Button 53 Assign REDIAL Button 73
120. ne state and the red is Muminated when the speakerphone is active Hold Save This button is used to put a call on hold or save information when programming Some flexible buttons are pre programmed in the system for line appearances loop functions etc The remaining flexible buttons can be user programmed Visual Ringing LED Illuminates when the phone is ringing LCD Display Displays information about telephone status dialing directories and test message information Hands free Microphone Microphone is used for hands free speakerphone function LDP Keyset User Operation Receiving calls _ Answering a Call While Idle 7 Lift the handset and press the flashing Flex button as needed the call will be connected Responding to a Call While Busy 7 Press Hold Save and or 2 Press the flashing CO line button Answering Calls to Other Stations To answer a Call ringing at another station 7 Press the Pickup Softkey 2 Lift the handset To answer a Call ringing at a station in your group 7 Lift the handset 2 Dial Group Call Pick Up code the call is connected Using Do Not Disturb DND to Block Incoming Calls To toggle DND ON and OFF 7 Press the DND button Forwarding calls to another Station or Voice Mail To activate Call Forward from your phone to another phone or internal system resource 7 Lift the handset 2 Press the Fwd Soft button 3 Dial the type of forward code 1 4 4 Dial t
121. ne will be heard Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing after placing the call By changing the mode a Voice Announce call will ring or a ringing ICM call will allow Voice Announce toggle You can assign a Flex button for Direct Station Selection Busy Lamp Field DSS BLF The DSs BLF button allows you to call another station with the single of a button The button LED will display the other station s status ON busy OFF idle When you go off hook you may connect to another station or system resource automatically This Prime Line Preference may be immediate or delayed allowing you to take other actions during the delay Otherwise you may press another Flex button before going off hook to override Prime Line Preference If you go off hook and take no action Intercom dial tone will time out and after the Howler tone is received your phone will be placed out of service in Intercom Lock Out you then must hang up to return the phone to an idle state To place an Intercom call s Lift the handset e Dial the Intercom number of the desired station e When the call is answered or the Splash tone is heard begin speaking with the called party 4 1 1 Using Camp On when calling a busy station If the called party is busy you may activate Camp On Callback or Voice Over at the station Camp On allows you to wait
122. neee aeea 46 6 1 Responding to a Station Message Waiting lndicaion sees eee eee eee ee 46 6 2 Getting Voice Mail Messages eee eee eee 47 6 3 Sending and Receiving Short Text Messages 48 7 REMOTE SYSTEM ACCESS ssccccssnscseooessnncesenssssnsssseccesonesesenssasnesencseseesens 51 7 1 Direct Inward System Access DISA 51 7 2 Mobile Phone Extension sse esse essere sees seer eser neee 51 8 MEC Eel 54 so TIN Re EEEE E seek escent a cee toc then sie tet asa 54 8 2 Contrast iPEGS LIK a cise ies elitist Sasi aa koeee ah aa ia stave 56 8 3 Background Music and Music on Hold iPECS LIK sse eee ee eee ee 56 8 4 Using Internal External and Meet Me Paging sscceeseseeeeeeneeerenneeees 57 8 5 Push To Talk PTT Hs LT 58 8 6 Wake Up AlafM i sove sge ote soososdvr aie 0t evt o0s sgt adao ead datie Tania Aae daanan ane 58 8 7 Alarm Door TTT 59 8 8 Power Fail Transfer PFT ees eeesseeeeseeeeeeeeeeeesaeeeeseeeeeeseaeeeeenaeeerenaeeees 59 8 9 System Voice Memo eee eee eee 59 8 10 HOt Desk 8 citi E E A ta ot acti E E 60 9 PBX CENTREX amp ISDN FEATURES 0ccssersserssencssecenecesnseenseensecnsseenssenssneas 62 9 1 Access PBX or Centrex feature n sidiusa asite 62 9 2 Access the ISDN Network sse eee eee eee eree eee 62 9 2 1 Using the Keypad facility to access ISDN features ce 62 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 9 2 2 Using ISDN Supplementary Services eee eee ee
123. nnouncements Muted Ring is provided over the speaker of your Phone indicating a Call Waiting You also may receive Camp On tones a burst of tones on top of the existing call as an indication of another call waiting While busy certain stations can activate Voice Over to your phone In this case audio is received from both the active call and the Voice Over announcement at the same time Respond to any of these Off hook Signals in one of several ways place the existing call on Hold and respond to the new incoming call activate One time DND send a Silent Text Message or ignore the new call Silent Text Message requires a TEXT MESSAGE button and cannot be sent to a SLT or other non display terminal The Attendant or Secretary may use Intrusion to announce a call while you are busy OPERATION To answer a Call Waiting e Press HOLD SAVE and or e Press the flashing CO IP LINE button To activate One time DND e Press the DND button To send a Silent Text Message e Press the programmed TEXT MESSAGE button e Select the desired message to send 3 3 Using Answering Machine Emulation AME When a call is connected to your voice mail you can screen the call as with a normal Answering Machine The callers voice is played over your speaker while the message is being recorded There are two methods of noti
124. ntry Chart e Press HOLD SaAvE To assign a Station Speed Dial number directly to a Flex button Press TRANS PGM Press the desired Flex button Select the Tel Num Soft button Select dial the CO IP line group Dial the desired number Press HOLD SavE Enter the associated name if desired using the Character Entry chart s Press HoLD Savel 4 3 5 Using Dial by Name and Entering Your Name Dial by Name employs three different Directories Private directory Station Speed dial Public Directory System Speed dial or Intercom directory NOTE To allow others to contact you via the Intercom directory you must enter a name for your station up to 16 characters Characters are entered with two keystrokes as in the chart below To place a call using Dial by Name e Press sPEED button twice e Dial the desired directory 1 Dial By Intercom Name 2 Dial By Staion Speed Name 3 Dial By System Speed Name the LCD will display the names in alphabetical order 23 LDP 9008D amp LDP 9030D User Guide e Scroll using the Volume up down keys or enter search characters refer to the above Character Entry Chart e Press HoLD save to place the call To enter your station user name e
125. ode 51 e Dial the two digit text Message code 00 20 Dial any auxiliary input for messages 01 04 and 06 08 Press HOLD SAVE forward confirmed To cancel activated Message e Press the Ewd Soft button To program the Station Custom Message 00 at your station e Press TRANS PGM e Dial User Program feature code 52 e Enter Message contents up to 24 characters Refer to Station Speed Dial Character entry chart e Press HOLD SAVE message saved LIP 7016D 7024D User Guide 4 Placing a call 4 1 Internal Calls 4 1 1 Placing Intercom calls You can place calls to other stations in the system over the Intercom The call will ring or for an ICM Voice Announce call a splash tone will be heard Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing after placing the call By changing the mode a Voice Announce call will ring or a ringing ICM call will allow Voice Announce toggle You can assign a Flex button for Direct Station Selection Busy Lamp Field DSS BLF A DSS BLF button lets you call the other station with a single button press The button LED displays the other station s status ON is busy OFF is idle When you go off hook you may connect to another station or system resource automatically This Prime Line Preference may
126. off hook for the called station to answer Callback allows you to hang up and when the busy station returns to an idle state the system will call your Station after you answer the callback the system will call the previously busy station 16 LDP 9008D amp LDP 9030D User Guide If you are the Attendant or Secretary you may activate Intrusion You may also use Step Call dial the next station by dialing the last digit of the Intercom number To Camp On wait off hook for a busy station e Press and await an answer To request a Callback wait on hook for a busy station e Press the MSG soft button or the CALL Back button and hang up To make a Voice Over announcement to a busy station s Dial e After the Splash tone is heard begin speaking 4 1 2 Leaving a Message Wait If the called user does not answer or is in DND mode you may leave a Message Wait The called user will receive a Message Wait indication the message will be displayed in the LDP 9000 Series phone If the ring message LED is set to Message Wait Indication the ring message LED will flash To activate Message Waiting e Press the MSG button and hang up 4 2 External Calls 4 2 1 Placing external CO VoIP calls External calls are placed on CO IP lines These lines are accessed either using a button on the Phone assigned as a CO IP line or using dial code
127. omagnetic Compatibility Directive 2004 108 EC and Low Voltage Directive 2006 95 EC Copies of these Declarations of Conformity DoCs can be obtained by contacting your local sales representative USA CSA FCC IC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 6 Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 RSS GEN of the FCC IC rules Operation is subject to the following two conditions 1 This device may not cause harmful
128. one is ringing LCD Displa Displays information about telephone status dialing directories and test p ay message information Hands free Microphone Microphone is used for hands free speakerphone function Speaker LDP 9030D Digital Telephone Description Quick Guide Handset RING Indication LCD 3 Soft Button Flexible Button Speaker Page Button Dial Buttons Trans PGM Button Digits Characters Speed Button DND Button Call Back Button Mute Button Hold Save Button Speaker Button Vol w Button Vol Butt oe Hands free Microphone Fixed Feature button definition e eseription jason Used in conjunction with fixed and flexible features and the function changes in relation to call progress as indicated on the LCD display Used to change more additional functions on the LCD display Trans PGM This button is used to initiate a call transfer TRS or to enter programming mode PGM Used to access speed dialing speed programming save number redial and last Speed S number redial The DND Do Not Disturb feature blocks all incoming calls When DND is active the red LED in this button is illuminated Call Back This is your voicemail button It also functions as a station call back Mute Toggle outgoing audio red LED illuminates e volume button adjusts the audio levels for ringing handset and Volume S speakerphone functions D Speaker peaker toggles the speakerpho
129. only 93 DNDI Button Assignment iPECS LIP 7000 only 94 FLASH Button Assignment iPECS LIP 7000 only 95 Mute Button Assignment iPECS LIP 7000 only 96 Monitor Button Assignment iPECS LIP 7000 only 97 REDIAL Button Assignment iPECS LIP 7000 only 98 PWD Button Assignment iPECS LIP 7000 only 99 Assign PTT Button 0 Hot Desk Login Code ii Hot Desk Log out Code 55 Im ecs LIP 8012E 8024E User Guide iPECS is an Ericcson LG Brand Please read this manual carefully before amp operating Phone Retain it for future reference LG ERICSSON LIP 8012E amp LIP 8024E Gigabit Phone User Guide 1 4 iPECS LIP 8012E amp 8024E Gigabit Phone Description The iPECS LIP 8012E and LIP 8024E Gigabit Phones shown incorporate the latest in VoIP technology and user interface to provide you with a cost effective simple to use productive communications tool It includes a large 3 line LIP 8012E or 4 line LIP 8024E 24 character per line LCD refer to Phone Diagrams next page The bottom line of the display is an interactive menu accessed with the 3 Soft buttons just below the display The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons In the remainder of this User Guide the Fixed or Flexible
130. or Voice Mail 11 3 8 2 Forwarding calls to an external number sese eee eee 12 3 8 3 Forwarding callers to a Text Message eee eee 14 PLACING A CALL lt s dek Eaa Roth Sad cR doce Rad TR Eos aR gavr 16 4 1 Interrial Cg oro ennn ai ee i MA earns 16 4 1 1 Placing Intercom calls eee 16 4 1 2 Using Camp On when calling a busy station 16 4 1 3 Leaving a Message Wait eee eee 17 4 2 gt Extermal Calls sts iccct su tele yeae vets Mined ed a Ae a ea Maes 17 4 2 1 Placing external CO VOIP Calls eee 17 4 2 2 Waiting for the next available CO IP line ee eee eee 18 4 2 3 Account Codes Tracking External calls for billing 19 4 2 4 Disable dialing from your Phone sss esse 19 4 2 5 Temporarily override dialing restrictions at a phone 20 4 3 Using Automated Dialing sss sese 20 4 3 1 Using Last Number Redial LNR eee 20 4 3 2 Using and Entering Save Number Dial sss eee 21 4 3 3 Using System Speed Dial Numbers esse eee 21 4 3 4 Using and Entering Station Speed Dial Numbers 21 4 3 5 Using Dial by Name and Entering your Name sese 23 4 3 6 ACNR To retry a busy external number until answered 24 LIP 7016D 7024D User Guide 5 10 11 12 TRANSFER CONFERENCE amp OTHER CALL HANDLING sscccesssssseesecnsesnsnseees 26 5 1 Call Transfer Sending a call to a different destination sese 26 5 2 Call Hold Placing a call in a waiting s
131. ore detail installation refer to the iPECS Hardware Description and Installation manual 4 LDP 9008D amp LDP 9030D User Guide 2 LCD SPEAKERPHONE amp RELATED FEATURES 2 1 Using the Display Menu The Liquid Crystal Display LCD of the LDP 9008D has two lines and the LDP 9030D has three lines of 24 characters each The LCD is used to convey information to you It provides the date time and station number on the display while idle It will also provide called calling name number display feature status and an interactive menu to guide you through feature access and User Program selections To activate the Display Menu e Press PGM button e Press the Volume buttons to select Dial the associated number Menu selections shown RING NEWKEYSET COS MSG RET M EXT WAKE UP TIME MESSAGE HEADSET HOTEL SUPPLEMENTARY SYSTEM 0 ATTENDANT NOOR OND For more information refer to the Appendix A 2 1 1 Attendant menu The Attendant menu is only available on the System Attendant phone For more information refer to the Appendix A LDP 9008D amp LDP 9030D User Guide 2 2 Using the Speakerphone Activate the Speakerphone at any time except for Paging in place of lifting the handset to receive or place calls Additionally you may switch between the handset and Speakerphone during a call By keeping the handset Off hook the Group Listen feature
132. otify the desired user of a parked call Parked calls are subject to Hold Recall after the Call Park timer In iPECS To park an active external call e Press TRANS PGM e Dial the Park Orbit 619 e Return to idle To retrieve a parked call s Lift the handset e Dial the Park Orbit 5 6 Two Way Record Recording a call ou may record an active external conversation in your Voice Mail Box To activate Two Way Record while on a CO IP call e Use the Navigation button to display the next Menu and select the Record Soft button record warning tone is heard and recording starts To stop Two Way Record while on a CO IP call e Use the Navigation button to display the next menu and select the Record Soft button or e Hang up return to idle 45 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 6 1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication MWI when you do not answer or your phone is in DND mode The message icon will be displayed on the LCD screen in LIP 8024E If programmed a flashing MSG LED on the iPECS Phone also will indicate when there is a Message Waiting As a further notification a Message Wait Reminder Tone can be provided You may review and delete messages as well as respond with a call back e Dial 1 to view Station messages e Press the navigation up down button to scroll through t
133. ou may activate Dial Pulse to Tone Switchover changing to DTMF style dialing for banking services etc When placing an IP call you must dial an IP address using in place of the dot If Least Cost Routing is set up the number you dial will be analyzed and the system will place the call on the least expensive route You may be assigned Dialing and or CO IP Line Access Restrictions in which case you will receive error tone if you attempt to dial or access a restricted number CO IP line CO IP line and Station Class Of Service COS which establish dialing restrictions may vary during Day and Night operation Day Night COS You may need to enter an Authorization code before placing calls in which case you will receive a second dial tone Your external calls may be subject to Call Time Restrictions you will receive a Call Warning Tone prior to disconnect NOTE In the event of an emergency assigned Emergency numbers ex a 911 call may be dialed from any station in the System regardless of a Station s dialing restrictions COS OPERATION To place an external call s Lift the handset e Select Dial the CO IP line group e Dial the desired number 4 2 2 Waiting for the next available CO IP line If all the lines connected to your system are busy you will receive an All Trunks Busy signal You may request to be notified when a line becomes free OPERATION To activate a queue if the selected dialed line is busy
134. ou may terminate screening leaving the caller in voice mail to record a message talk with the caller and record the conversation in the mailbox or answer the call and disconnect the Voicemail The AME feature is only available when using the iPECS VMIB Voice Mail a Mute and AME button should be programmed refer to Appendix A User Program Codes IC hearing mode broadcast is automatic To stop the voice broadcast and leave the caller in Voice Mail e Press the illuminated SPEAKER button To talk with the caller and record the conversation in Voice Mail e Press the MUTE button 20 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 3 4 Differential Ring Signals When multiple phones in a small area ring it can be difficult to tell which are ringing The iPECS Phone has 14 Ring Tones available for differentiating one phone s ringing from another Four of the tones are stored in the phone permanent memory the remaining ten tones are in the system memory Four of these ten can be downloaded into the phone memory for use as the 5 to 8 Ring Tone In iPECS To download a Ring Tone from System memory Press TRANS PGM Dial 1 for Ring Tones Dial 5 for Ring Tone download Dial the phone s memory location to receive the tone 5 8 Dial 0 9 for the desired tone number a confirmation tone is heard Press H
135. phone during a call By keeping the handset Off hook the Group Listen feature is activated which provides incoming audio over the speaker with outgoing audio from the handset This permits a local group to listen to both sides of the conversation without interfering with the conversation While in a conversation using the Speakerphone Mute the microphone using the Mute Soft button When Mute is active the Mute Soft button toggles to Speak which is used to turn off Mute With Auto Speaker Select activating or accessing a feature by pressing its button will activate the Speakerphone automatically When using a Headset the SPEAKER button controls the ON OFF hook state for the phone OPERATION To activate the Speakerphone to answer or place a call e Press SPEAKER the phone goes off hook with audio from the speaker and to microphone To control the volume of the Speakerphone or handset e Press the V votume AJ button To Mute the microphone e Select the Mute Soft button To turn off Mute turn the microphone ON e Press the Speak Soft button To activate Group Listen while on an active handset call s Press the SPEAKER button LIP 7016D 7024D User Guide 2 3 Using a Bluetooth Wireless Headset The iPECS LIP 7024D may be equipped with the BTU Bluetooth Unit option that lets you use a Wireless h
136. r Guide 5 TRANSFER CONFERENCE amp OTHER CALL HANDLING 5 1 5 2 Call Transfer Sending a call to a different destination You can send an active call to another station or other resource of the system Call Transfer You can screen the transfer with the receiving party Screened Call Transfer or complete the transfer without screening Unscreened Call Transfer Transferred calls internal or external are place in Transfer Hold These calls will receive Music on Hold MOH and will recall if not answered in a timely manner If an Unscreened Transfer call encounters an error or DND it may immediately recall at your Station DSS BLF buttons may be employed to transfer calls To Transfer an active call e Press TRANS PGM e Call the transfer party e Unscreened Call Transfer Hang up e Screened Call Transfer When call is answered or Splash tone is heard announce the call and hang up Call Hold Placing a call in a waiting state You may place an active Internal or External call in one of several holding states In System Hold other non restricted stations may pick up the call In Exclusive Hold only the holding station may pick up the call The system is assigned a preferred hold type System or Exclusive You may override this Hold Preference by pressing the HOLD SAVE button twice The LEDs for CO IP line buttons flash at distinctive rates for the holding station and other Phon
137. r the station range to receive the message to send to a single station enter the station number twice e Dial your message using 2 key strokes for each character e Press HOLD SAVE to send your message To view your received Short text messages e Press the flashing CALL BACK button the LCD shows the Message Summary display ST CL VS VM FS MS 001 001 005 006 001 004 e Dial 6 the first two SMS messages are shown in brief e Dial the Message number to view the entire SMS message To delete received Short text messages e Press the key e Dial 1 to delete the message 2 to cancel or 3 to delete all received Short text messages 35 LIP 7016D 7024D User Guide 7 Remote System Access 7 1 Direct Inward System Access DISA DISA Direct Inward System Access allows remote users to gain access to the system s resources The system will recognize remote user dialed inputs call other stations place calls over CO IP lines review voice mails etc Remote users may be required to enter an Authorization Code OPERATION To access system resources remotely e Call the system s DISA facility e Await answer and dial your authorization code station number and password e Dial as needed for the desired system resource 7 2 Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a re
138. restrict the transmission of Caller ID to the far end This may be a subscription service of your carrier Separate Flex buttons are required to activate outgoing Connected Line COL and incoming Calling Line ID CLID restriction To restrict Caller ID s Lift the handset s Press programmed CLIR COLR button to place call 40 LDP 9008D amp LDP 9030D User Guide 10 FEATURES amp FLEX BUTTONS 10 1 Entering Station Program Data A special code set is available for LDP 9000 Series Phone users to assign certain attributes such as Authorization Codes Passwords After entering the User Program mode dial the codes to select the attribute and setting Once selected the setting is saved A list of the User Program codes the feature function and any input required are given in Appendix B In some cases you enter these codes as part of Flex button assignments To assign user programmable attributes to your station e Press TRANS PGM e Dial desired User Program codes shown in Appendix B e Press HOLD SAvE 10 2 Assigning Features to Flex Buttons You may assign features and functions to the Flex buttons on your Phone possibly CO IP lines Flex buttons may be assigned for most features providing One Touch feature activation ex a Flex button may be assigned to access the Account Code feature and may i
139. retries is attempted this is Automatic Called Number Redial ACNR 24 LIP 7016D 7024D User Guide For each retry the system will activate your speaker then place the call with the microphone muted When the remote end answers you must select the Speak Soft button or lift the handset Either of these actions will cancel the ACNR request as well as connect you to the remote party OPERATION To set up an ACNR while on an outgoing call e Use the Navigation button to display the next menu and select the ACNR Soft button e Hang up handset To cancel the ACNR request e Press the ACNR Soft button 25 LIP 7016D 7024D User Guide 5 Transfer Conference amp Other Call Handling 5 1 Call Transfer Sending a call to a different destination You can send an active call to another station or other resource of the system Call Transfer You can screen the transfer with the receiving party Screened Call Transfer or complete the transfer without screening Unscreened Call Transfer Transferred calls internal or external are place in Transfer Hold will receive MOH and will recall if not answered in a timely manner If an Unscreened Transfer call encounters an error or DND it may immediately recall at your Station DSS BLF buttons may be employed to transfer calls OPERATION To Transfer an active call Press TRANS PGM Call receiving party For Unscreened Call Transfer hang up For Screened Call Transfer at answ
140. rings at your phone Calls can be forwarded in some manner from another user if providing call coverage for other users you may also receive Station Call Coverage calls Calls placed on Hold including Transfers parked calls etc will recall if left on hold for too long ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone in Hands free HF mode after the splash tone and announcement speak normally into the microphone In the Privacy PV mode lift the handset to respond The ICM Signaling mode can be assigned in Station Programming The LCD will display the calling number or if available the name of the station or CO VoIP line CO Line Name Display w n or press x e s H l utton H the call will be connected To respond to an Intercom Voice Announce call e In HF mode simply speak as normal into the microphone e OR 18 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 3 2 Responding to a Call While Busy While you are busy on another call you may receive a Muted Ring Camp On tones or Voice Over announcements Muted Ring is provided over the speaker of your Phone indicating a Call Waiting You also may receive Camp On tones a burst of tones on top of the existing call as an indication of another call waiting While busy certain stations can activate Voice Over to your phone In this case audio is received from both the active call and the Voice Over
141. rnal calls to an iPECS Phone will appear under the CO IP line or a LOOP button External calls are from CO lines or VoIP channels that are programmed to ring at your phone For external calls Delay Ring may be assigned allowing others to answer the call before the call rings at your phone Calls can be forwarded in some manner from another user if providing call coverage for other users you may also receive Station Call Coverage calls Calls placed on Hold including Transfers parked calls etc will recall if left on hold for too long ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone in Hands free HF mode after the splash tone and announcement speak normally into the microphone In the Privacy PV mode lift the handset to respond The ICM Signaling mode can be assigned in Station Programming The LCD will display the calling number or if available the name of the station or CO VoIP line CO Line Name Display OPERATION To answer a call ringing at your phone e Lift the handset and press the flashing Flex button as needed the call will be connected To respond to an Intercom Voice Announce call e In HF mode signaling simply speak as normal into the microphone OR e In PV mode signaling lift the handset to respond LIP 7016D 7024D User Guide 3 2 Responding to a Call While Busy While you are busy on another call you may receive Muted Ring Camp On tones or Voice Over a
142. s The CO IP lines are grouped for different types of calls local long distance etc Using the CO IP line group code you will be able to access any line from the group A Flex button on the Phone assigned as a LOOP button lets you access a line from a group Dial codes for access to CO IP lines are 17 LDP 9008D amp LDP 9030D User Guide Individual CO IP line access 88 XX or XXX XX or XXX are CO line number CO IP Group access 89 XX or XXX XX or XXX are CO Group number Any CO IP Line access 9 When dialing on a CO line which uses pulse style signals you may activate Dial Pulse to Tone Switchover changing to DTMF style dialing for banking services etc When placing an IP call you must dial an IP address using the key in place of the dot If Least Cost Routing is set up the number you dial will be analyzed and the system will place the call on the least expensive route You may be assigned Dialing and or CO IP Line Access Restrictions in which case you will receive error tone if you attempt to dial or access a restricted number CO IP line CO IP line and Station Class Of Service COS which establish dialing restrictions may vary during Day and Night operation Day Night COS You may need to enter an Authorization code before placing calls in which case you will receive a second dial tone Your external calls may be subject to Call Time Restrictions you w
143. s for billing In some cases you or your company may desire to track calls for billing or other purposes You may enter an Account Code which is output from the system to a printer in the SMDR report You may have an Account Code Flex button refer to Assigning features to Flex buttons In iPECS To enter an Account Code before the call Lift the handset Press the assigned ACCOUNT CODE button Dial the Account Code 1 12 digits Press Intercom dial tone is heard Place the CO IP call as normal To enter an Account Code during a call e Press the assigned ACCOUNT CODE button s Dial the Account Code 1 12 digits e Press 33 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 4 2 4 Disable dialing from your phone You can temporarily Lock your phone by activating Temporary COS which will disable all dialing from the phone To deactivate Temporary COS you must enter the station s Authorization code To activate Temporary COS e Press TRANS PGM e Dial 21 iPECS LIkK r Program code e Press HOLD SAVE To deactivate Temporary COS Press TRANS PGM Dial 22 iPECS LIK er Program code Dial your Authorization code Press HOLD SAVE 4 2 5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activatin
144. se ISDN Supplementary services are provided on a subscription basis and as with Centrex are accessed using the Flash button on an iPECS phone Using supplementary services an ISDN line can be placed on Hold and a second call placed on the line You may then alternate between the two held calls Broker Call using the hold button An ISDN line conference can be established using the Elash and Conf Soft buttons A conference can also be placed on hold services e Press Flash e Press HOLD SAvE Conf or CO line button to activate the 9 2 3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far end This may be a subscription service of your carrier Separate Flex buttons are required to activate outgoing Connected Line COL and incoming Calling Line ID CLID restriction e Lift the handset LIP 8012E amp LIP 8024E Gigabit Phone User Guide 10 1Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes Passwords After entering the User Program mode dial the codes to select the attribute and setting Once selected the setting is saved A list of the User Program codes the feature function and any input required are given in Appendix B In some cases you enter these codes as part of Flex button assignments e Press
145. sor 572 572 572 572 Login ACD Supervisor 573 573 573 573 Logout ACD Help Code 574 B74 574 574 ACD Calls In 575 575 575 575 Queue Display ACD Supervisor 576 576 576 576 Status Display ACD Supervisor 577 577 577 577 Monitor ACD Reroute Queued Call 578 578 578 578 w answer ACD Reroute 579 579 579 579 Queued Call w o answer Camp On 621 621 621 621 SLT Answer Call Parking 601 61 601 101 101 Locations 9 619 119 119 Group Pilot 401 440 401 401 620 Number 440 440 659 Station User VSF 66 66 66 69 Features Call Coverage 76 76 76 67 Ring Direct Call 77 77 77 77 Pickup CO IP Group 89xx 89xx 89xx 89xx xx 01 20 Access Individual CO IP 88xx 88xx 88xx 48xx xx 01 74 Line Access 47 LDP 9008D amp LDP 9030D User Guide Table B 2 Basic Numbering Plan 1 4 Default Values Basic Numbering Plan Feature 1 2 3 4 Remark Retrieve Last 8 8 8 4 Held CO IP Retrieve BIN 8 Xx BIX 4 XX xx 01 74 Individual Held CO IP Access CO Line in the 1st available CO S 1 Group Attendant Call 0 0 0 0 VM Message 8 8 8 8 Wait Enabled VM Message 9 9 9 9 Wait Disable Door Open 1st 1 1 1 1 Door Door Open 2nd 2 2 2 2 Door MCID Request 0 0 0 0 AME Feature 564 564 564 564 Unsupervised conference H H 22 extend code PTT Group 0 0
146. sy No Answer forwards calls if the station is busy or does not answer within the No Answer timer When you forward calls from a different station you may need to enter your Authorization Code Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to Voice Mail OPERATION To activate Call Forward from your phone to another phone or internal system resource LIP 7016D 7024D User Guide Lift the handset Press the Ewd Soft button Dial the type of forward code 1 4 Dial the destination number Press Howp save_ iPECS MG To deactivate Call Forward from your phone Press the Fwd Soft button To activate Call Forward for your phone from a different phone Call Forward Remote Lift the handset Press the Ewd Soft button Dial 0 Remote Call Forward code Dial your Authorization code Station number amp Password Dial the type of forward code 1 4 Dial the destination number Press Houp save_ iPECS MG To deactivate Call Forward Remote Lift the handset Press the Ewd Soft button Dial 0 Remote Call Forward code Dial your Authorization code Station number amp Password Press the key 3 8 2 Forwarding calls to an external number Forward calls to an external destination calls can be forwarded from an internal station or a remote location You may define the conditions or type of forward as listed below 1
147. t 7 Press the ACNR Soft button Call Transfer Sending a call to a different destination To Transfer an active call 7 Press Trans PGM 2 Call Hold Placing a call in a waiting state To place a call on Hold 7 Press Hold Save Joining Multiple People in a Conference To establish a Conference 7 Establish call with one of the desired conference parties Select the Conf Soft button Establish call with the other conference party Select the Conf Soft button Select the Conf Soft button again to establish the conference To place a Conference on Hold 7 Press the Hold Save button To retrieve the Conference 7 Select the Conf Soft button To make an External parties only Conference 7 Establish conference with two external parties 2 Select the Conf Soft button to exit im bo To enter pre opened Conference Room 7 Dial B Xwhe X isthe conference room number User Program Codes for PEC S eMG amp UCP amp LIK K Press the Trans PGM button K Enter the desired feature code below table 11 Set Preselected Custom Message Active Conference Room Call Coverage Attribute De active Conference Room pe e a Eoee a ee R E E G E E O E ED E RH I S Se e O YA LDP 9008D amp LDP 9030D User Guide TABLE OF CONTENTS Tc ANTRODUGHTION siveve nev asescnosvnersavavkinsroveneavedevesevecevedesbievesuneierbowse 1 Tel OOT i ieee Sine ere ee eA 1 1 2 Feature In
148. tate eects 26 5 3 Broker Call Switching between two calle eee eee eee 27 5 4 Joining Multiple People in a Conference sss see eee eee eee 27 5 4 1 Setting up a Conference Room eee eee eee 28 5 5 Call Park Placing a call on Hold to Page sss eee eee 29 5 6 Two Way Record Recording a call eee 30 GET YOUR MESSAGES amp SEND SMS c1cccesssenssenssensssensnensnensssnseseeesnsesneeens 31 6 1 Responding to a Station Message Waiting Indication 31 6 2 Responding to a CLI Message indication sees eee eee eee 32 6 3 Getting Voice Mail Messages sese eee eee eee 33 6 4 Sending and Receiving Short Text Messages sese eee eee 35 REMOTE SYSTEM ACCESS ss2ccesenssssncrensocessnrsensnssasscnssnesesenssnansssnscceseneees 37 7 1 Direct Inward System Access DISA 37 7 2 Mobile Phone Extension essnee aa a a aia 37 MISCELLANEOUS FEATURES sees sr resser reeeo serren reeeo ereenn 39 sie lee C1 bOan oeu a a e E E ERDA 39 8 2 Background Music and Music on Hold sss eee 40 8 3 Using Internal External and Meet Me Paging sese 40 8 4 Push To Talk PTT Page inesi anii eaaa aiaa 41 8 5 Wake Up Alarm ss sees eee eee 42 8 6 Alarm Door Bellis iver cis ao e hee ee ce ee ee a 42 8 7 Power Fail Transfer T 43 8 8 System Voice M MO ai esn zed ee eee eee rere ariana aai 43 3 9 HOUDGSK 2s ieee ei teh Rea ne Se ee es dg 44 WORKING WITH PBX CENTREX amp ISDN FEATURES veces sc cce essen eee 45 9 1 Access PBX or Centrex Teaures eee eee 45
149. tation messages s Press the Y VOLUME A button to scroll through the messages To return a call from the current message e Press the SAVE button To delete the Station Message Wait e Dial and press 1 31 LIP 7016D 7024D User Guide To delete all Station Message Waits e Dial and press 1 6 2 Responding to a CLI Message indication When external calls to your phone are not answered and Caller Identification is provided from the network a Calling Line Id CLI message is logged You may review delete or return these messages OPERATION In iPECS To review CLI Messages using a Flex button s Press the flashing cui messace button the first CLI message information is displayed s Press VOLUME A to scroll through CLI message wait information To review CLI Messages using the Summary Display e Press the flashing CALL BACK button the LCD shows the Message Summary display ST CL VS VM FS MS 001 001 005 006 001 004 e Dial 2 the first CLI message information is displayed e Press VOLUME Aj to scroll through CLI message wait information To delete the current CLI Message s Dial button the next CLI message is displayed To delete all CLI Messages e Press SPEED e Press twice
150. ter the prompt enter your station number and password Dial desired option codes At completion of session hang up to return to idle To access your Voice Mail Box from a Remote Location Lift the handset Dial the telephone number of a D SA CO line answered by the VMIM VSF Auto Attendant At answer dial to receive the Mail Box amp Password prompt Dial the Mail Box and password to receive the Number of Messages prompt Dial desired option codes At completion of session hang up To access Voice Mail Box from a Remote Location Lift the handset Dial the telephone number of a DISA CO line assigned for answer by the VMIM VSF Auto Attendant Upon answer dial VMIB Access code to receive Mail Box amp Password prompt 34 LIP 7016D 7024D User Guide e Dial the Mail Box and corresponding password to receive the Number of Messages prompt e Dial desired option codes then hang up 6 4 Sending and Receiving Short Text Messages You can exchange short text messages max 100 alphanumeric characters with other iPECS display Phone users These messages will activate the CALL Back button LED and are displayed on the iPECS Phone LCD OPERATION In iPECS To send an SMS message to another iPECS display Phone e Press the TRANS PGM button e Dial 36 SMS send code e Dial 1 to resend an existing message or 2 to send a new or edit an existing message e Ente
151. ternal e EA od hee eee Blok hed ea eee Me ot 31 4 2 1 Placing external CO VOIP Calls 0 0 eee 31 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 4 2 2 Waiting for the next available CO IP line eee eee eee ee eee 33 4 2 3 Account Codes Tracking External calls for billing ceeeee 33 4 2 4 Disable dialing from your phone sss sese eee eee eee 34 4 2 5 Temporarily override dialing restrictions at a phone eee 34 4 3 USING DIrECtOry reesen rensende ar eea aaa rae ET aeee E ETO OAE ENEE 35 4 3 1 Using Last Number Redial LNB sese 35 4 3 2 Using and Entering Saved Number Dial sss essere 35 4 3 3 Using System Speed Dial Numbers sese eee eee 36 4 3 4 Using and Entering Station Speed Dial Numbers sese 37 4 3 5 Using Dial by Name and Entering Your Name sss 38 4 3 6 Using Automatic Called Number Redial LACNRI sees 40 5 TRANSFER CONFERENCE amp OTHER CALL HANDLING sss ssc cesses ece eee 41 5 1 Call Transfer Sending a call to a different destination sss sese ee 41 5 2 Call Hold Placing a call in a waiting State ee eee eee eee ee 41 5 3 Broker Call Switching between two calle eee ee eee eee eee 42 5 4 Joining Multiple People in a Conference sese ee eee ee eee eee 42 5 4 1 Setting up a Conference ROOM sees eee ee eee eee 43 5 5 Call Park Placing a call on Hold to Pade sees eee 45 5 6 Two Way Record Recording a call esen 45 6 SEND amp RETRIEVE MESSAGES cesse eser e
152. the DIR Soft button e Press Speed Soft button iPECS LIK amp SBG Dial 1 for Station Speed iPECS MG e Dial To store a number in the Save Number Dial e While on an outgoing external call press the Save Soft button 4 3 3 Using System Speed Dial Numbers The iPECS has memory allocated for 3000 System Speed Dial numbers bins 2000 4999 You may if allowed use System Speed Dial to call frequently dialed numbers In some cases these numbers are divided into groups called System Speed Zone Groups In this case you may access some numbers and not others and your dialing restrictions may be invoked Only an Attendant can assign System Speed Dial numbers To place a call using System Speed Dial e Lift the handset e Press the DIR Soft button e Press the speed button iPECS LIK amp SBG Dial 2 for System Speed iPECS MG e Dial the desired System Speed Dial bin number 36 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 4 3 4 Using and Entering Station Speed Dial Numbers Each station in the iPECS support 100 Station Speed Dial numbers bins 000 099 These numbers are entered at the user s station and may include several special instructions Special instructions and the corresponding button are PAUSE will momentarily stop dialing FLASH as 1 digit Activate dial tone detect FLASH not as 1 digit The system will generate a flash on the CO line MSG as 1 digit Send digits as S
153. the Save Number Dial buffer for convenient dialing at a later time The Save Number is stored until you save new number OPERATION To place a call using Save Number Dial e Lift the handset e Press the SPEED button s Dial To store a number in the Save Number Dial e While on an outgoing external call press SPEED twice 4 3 3 Using System Speed Dial Numbers The iPECS eMG80 system has memory allocated for 3000 System Speed Dial numbers bins 2000 4999 You may if allowed use System Speed Dial to call frequently dialed numbers In some cases these numbers are divided into groups called System Speed Zone Groups In this case you may access some numbers and not others and your dialing restrictions may be invoked Only an Attendant can assign System Speed Dial numbers OPERATION To place a call using System Speed Dial s Lift the handset e Press the SPEED button e Dial the desired System Speed Dial bin number 2000 4999 4 3 4 Using and Entering Station Speed Dial Numbers Your iPECS Phone has access 100 Station Speed Dial numbers Bins numbers are 000 099 21 LIP 7016D 7024D User Guide You can easily program each speed dial bin with telephone numbers up to 48 digits to meet your needs The numbers may include several special instructions PAUSE will momentarily stop dialing FLASH as 1 d
154. the iPECS Phone when the station is idle MOH is played to callers placed on Hold There are four possible selections for BGM and MOH 1 Off 2 Source BGM1 3 Source BGM2 4 VMIM message NOTE BG M is not supported in iPECS MG OPERATION To turn on Background Music e Press HOLD SAVE to cycle through the BGM selections 8 3 Using Internal External and Meet Me Paging The User can broadcast announcements to other stations and or external speakers Stations are assigned to one or more of the Internal 40 LIP 7016D 7024D User Guide Page Zones The system has two External Page Zones that can be connected to external speakers Page Zone codes in iPECS Lik are 1 Internal Page Zones 501 510 2 Internal All Call Page 543 3 External Page Zones 545 546 4 External All Call Page 548 5 All Call Page 549 Page Zone codes in iPECS MG are Internal Page Zones 543 Zone No 01 15 Internal All Call Page 543 00 External Page Zone 548 All Call Page 549 If the desired Page Zone is busy the User can elect to be recalled when their turn comes in the queue Users can also request a paged party answer the Page using Meet Me Paging In this case the paged party may answer the page from any phone in the system by dialing the Meet Me code OPERATION To make a page s Lift the handset e Dial the desired Page zone s lf assigned after page warning tone make announcement To queue for a p
155. thin the System Call Forward Remote s Lift the handset e Press the Ewd Soft button e Dial 0 Remote Call Forward code e Dial your Authorization code Station number amp Password e Dial the type of forward code 1 4 e Dial the destination number To deactivate Call Forward Remote Lift the handset Press the Ewd Soft button Dial 0 Remote Call Forward code Dial your Authorization code Station number amp Password Press the key 12 LDP 9008D amp LDP 9030D User Guide 3 8 2 Forwarding calls to an external number Forward calls to an external destination calls can be forwarded from an internal station or a remote location You may define the conditions or type of forward as listed below 1 Unconditional all calls to the station except recalls are forwarded 2 Busy I Immediately forwards all calls to the station except recalls when station is busy 3 No Answer forwards all calls to the station except recalls when the station does not answer within the No Answer timer 4 Busy No Answer forwards calls if the station is busy or does not answer within the No Answer timer When you forward calls from a different station or a remote location you may need to enter your Authorization Code In addition from a remote location you must access the system through a DISA enabled CO line To activate Call Forward Off Premise forward to an external number from your phone L
156. tion code Press HOLD SAVE LIP 7016D 7024D User Guide 4 2 5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS The Walking COS dialing restriction levels are applied for a single call only For multiple calls you will need to reactivate Walking COS or use the Flash button to regain CO IP dial tone OPERATION In iPECS To activate Walking COS Press TRANS PGM Dial 23 User Program code Dial your Authorization Code station number and password Place call as normal 4 3 Using Automated Dialing 4 3 1 Using Last Number Redial LNR The last number dialed on an external call is automatically saved in the Last Number Redial LNR buffer For users of an iPECS Display Phone the system will store the numbers dialed on the last ten calls OPERATION To dial the Last Number for an external call Lift the handset Select the Redial Soft button Press Y VOLUME Aj to select from the last 10 numbers dialed Press the Send Soft button or HOLD SAVE 20 LIP 7016D 7024D User Guide NOTE Press the Next Soft button to view the previously dialed number 4 3 2 Using and Entering Save Number Dial You may store the last number dialed on an external call to
157. tive simple to use productive communications tool It includes a 2 line LDP 9008D or 3 line _ DP 9030D 24 character per line LCD refer to Phone Diagrams The bottom line of the display is an interactive menu accessed with the 3 Soft buttons just below the display Features and functions of your Phone are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons In the remainder of this User Guide the Fixed or Flexible buttons are shown with a box surrounding the BUTTON designation while Soft button menu selections are shown with a double underline The LCD display screens shown in this User Guide are captured from the LDP 9030D The screen may differ slightly in the LDP 9008D Handset RING Indication LCD Flexible Button Speaker Trans PGM Button Dial Buttons Speed Button DND Button Call Back Button Mute Button Hold Save Button Speaker Button Digits Characters Vol v Button Vol a Button Hands free Microphone LDP 9008D Phone Diagram LDP 9008D amp LDP 9030D User Guide Handset RING Indication LCD 3 Soft Button Flexible Button Speaker Page Button Dial Buttons Trans PGM Button Digits Characters Speed Button DND Button Call Back Button Mute Button Vol v Button Hold Save Button Speaker Button Vol a Button Hands free Microphone LDP 9030D Phone Diagram 1
158. to Block Incoming Calls When you need quiet activate Do Not Disturb and the phone will block incoming calls Internal callers will receive a fast busy tone and the display will show the DND status Activate Do Not Disturb while busy One Time DND DND will be active only for the duration of the present call and requires a DND button When an Executive activates DND calls are forwarded to the paired Secretary automatically The Attendants and Secretary may be able to activate DND Override and Intrude on an active call The Attendants may also cancel DND at other stations OPERATION To toggle DND ON and OFF e Press the DNDI button 3 8 Forwarding Calls 3 8 1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system Resources include other stations VMIM VSF Voice Mail and External Voice Mail Your LCD and the LCD of the forward receiver will both indicate the forward status Call Forward can be activated from your phone or from a different station Call Forward Remote You may define the conditions or type of forward as below Unconditional all calls to the station except recalls are forwarded 2 Busy Immediately forwards all calls except recalls when the station is busy 3 No Answer forwards all calls to the station except recalls when the station does not answer within the No Answer timer 4 Bu
159. tone dial PBX Centrex feature code 9 2 Access the ISDN Network 9 2 1 Using the Keypad facility to access ISDN features Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones In this case dialed digits are sent as Keypad messages A Keypad Facility button must be assigned using the Flex Button program procedures Once active dial into the ISDN for services however actions other than dialing will deactivate the Keypad Facility operation OPERATION To activate Keypad Facility operation e Press the KEYPAD FACILITY button to switch to keypad mode e Dial as desired 45 LIP 7016D 7024D User Guide To deactivate Keypad Facility operation e Press KEYPAD FACILITY OR e Press a Feature or Flex button 9 2 2 Using ISDN Supplementary Services ISDN service providers may incorporate features similar to those of Centrex These ISDN Supplementary services are provided on a subscription basis and as with Centrex are accessed using the Flash button on an iPECS phone Using supplementary services an ISDN line can be placed on Hold and a second call placed on the line You may then alternate between the two held calls Broker Call using the hold button An ISDN line conference can be established using the FLASH and CONF buttons The conference can also be placed on hold
160. uide 2 1 4 Network Config The User can review the current network configuration or modify a new phone network configuration e Press the key to toggle between multiple profiles MFIM e Press the VOL A Y buttons to advance to the next network configuration item e Press the HOLD SAVE button to save each setting To configure 802 1x e In Network Config Menu use buttons to locate the 802 1x configuration screen shown 802 1x ENABLED CHANGE e Enable in 802 1x menu and press the Hold button e Enter ID in 802 1x USER ID menu It appears when 802 1x is enabled and press the Hold button e Enter Password in 802 1x PASSWORD menu It appears when 802 1x is enabled and press the Hold button To set LLDP 12 LIP 8012E amp LIP 8024E Gigabit Phone User Guide S JNO DNO aaar Use buttons to locat configuration screen shown VPN ENABLED CHANGE e Enable in VPN Menu and press the Hold button e Following steps are available when VPN is enabled e Enter VPN Server address in VPN SERVER IP menu and press the Hold button e Enter TCP UDP port number for both local and remote in VPN PORT and press the Hold button The default value is 1194 SEEE SET DEFAULT V CONFIG DOT e Press the key To exit Config settings e Press the SPEAKER button e Press the ke
161. usy the User can elect to be recalled when their turn comes in the queue Users can also request a paged party answer the Page using Meet Me Paging In this case the paged party may answer the page from any phone in the system by dialing the Meet Me code To make a page e Lift the handset e Dial the desired Page zone e f assigned after page warning tone make announcement To answer a Meet me Page s Lift the handset e Dial 544 Meet Me Page code Push To Talk PTT Page LDP 9000 Series Phones can be assigned as a member of one or more of the system s nine Push To Talk PTT page groups Users separately log in or log out of any one or all PTT groups to which the phone is assigned Once logged in place or receive one way page announcements to from other users who are logged in to the same PTT group To log in to a PTT group e Dial 0 e Dial the desired PTT group number 1 9 or 0 for all groups To log out of the PTT group s e Dial 0 the PTT Log in out code e Press the key 35 LDP 9008D amp LDP 9030D User Guide 8 5 8 6 8 7 To place a page announcement to the active PTT group e Press and hold the Prt Flex button e After confirmation tone make page announcement Wake Up Alarm System supports an Alarm clock for each station in the system The alarm clock can be set to repeat daily or as a one time alarm When responding to the alarm by lifting the
162. xternal eT 17 4 2 1 Placing external CO VOIP calls eee eee 17 4 2 2 Waiting for the next available CO IP line eee 19 4 2 3 Account Codes Tracking External calls for billing 19 4 2 4 Disable dialing from your phone sese 19 4 2 5 Temporarily override dialing restrictions at a phone 20 4 3 Using Directory AEAEE E A AE ET AAEE EEE 20 4 3 1 Using Last Number Redial LNR sese 20 4 3 2 Using and Entering Saved Number Dial sees 21 4 3 3 Using System Speed Dial Numbers cceeeeeeeeeeeeeees 21 4 3 4 Using and Entering Station Speed Dial Numbers 21 4 3 5 Using Dial by Name and Entering Your Name 00 23 4 3 6 Using Automatic Called Number Redial ACNR 24 5 TRANSFER CONFERENCE amp OTHER CALL HANDLING 00000000 25 5 1 Call Transfer Sending a call to a different destination 25 5 2 Call Hold Placing a call in a waiting state 25 5 3 Broker Call Switching between two calls eee 26 5 4 Joining Multiple People in a Conference 26 5 4 1 Setting up a Conference BROOm sss eee eee 27 5 5 Call Park Placing a call on Hold to Page 28 5 6 Two Way Record Recording a call eee 28 6 SEND amp RETRIEVE MESSAGES 10ccccccccccceeeseeeereeeeessseneeneeeees 29 6 1 Responding to a Station Message Waiting Indication 29 6 2 Getting Voice Mail Messages eee eee 29 6 3 Sending and Receiving Short Text Messages 31 7 RE
163. y to exit 13 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 1 5 Attendant menu iPECS LIK amp iPECS SBG 1000 The Attendant menu is only available on the System Attendant phone In iPECS To access the Attendant menu e Press MENU button and 0 Attendant the following will display 1 DATE TIME SET 2 SET ICM ONLY MODE 3 RESTORE COS BACK OK 4 MONITOR CONF ROOM 5 DELETE CONF ROOM BACK OK e Date Time Set Enter mm dd yy and press OK Soft button enter hh mm and press OK Soft button e Set ICM Only Mode Dial the Station Range for ICM only calls ex 103 108 103108 and press the OK Soft button e Restore COS Dial the Station Range for COS restoring ex 103 108 103108 and press the OK Soft button s Monitor Conference Room Enter the Conference Room number to view the number of attendees in the Conference Room e Delete Conference Room Enier the Conference Room number and press the OK Soft button to delete LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 2 Using the Speakerphone Activate the iPECS Speakerphone at any time except forPaging in place of lifting the handset to receive or place calls Additionally you may switch between the handset and Speakerphone during a call By keeping the handset Off hook the Group Listen feature is activated which provides incoming audio over the speaker with
164. your desk or office you can place and receive calls on a registered mobile phone You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number This feature is only effective with an ISDN VOIP CO line To register a mobile phone number Press the rRans PGM button Dial 37 Dial the mobile phone number Press the HoLD sAvE button To activate a registered mobile phone e Press the jrRANS PGM button e Dial 38 e 1 to activate 0 to deactivate e Press the HOLD SAVE button 32 LDP 9008D amp LDP 9030D User Guide To place a call from the mobile extension using the iPECS System e Dial the ISDN DID number of the station the system will check the Caller ID and answer the call The user then will receive intercom dial tone e Place internal or external iPECS call as normal To Transfer a call from the mobile extension using the iPECS e Dial while on an iPECS call e Dial the desired extension the call is transferred and the mobile phone returns to idle NOTE The mobile may reconnect to the transfer call by pressing the key 33 LDP 9008D amp LDP 9030D User Guide 8 Misc FEATURES 8 1 Call Log Users can view a log of Received Dialed and Lost calls on the display Pressing a Redial Soft button and then Back button provides simple access to Received

ElectSys Ericcsson eMG80 User Guide

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