S000523 FaxFinder Fax Client User Guide
Contents
1. User Guide FAXFINDER CLIENT USER GUIDE FaxFinder Client User Guide Models FF240 FF440 FF840 FF240 IP FF130 FF230 FF430 and FF830 Part Number S000523 Version 4 1 02 Copyright This publication may not be reproduced in whole or in part without the specific and express prior written permission signed by an executive officer of Multi Tech Systems Inc All rights reserved Copyright 2013 by Multi Tech Systems Inc Multi Tech Systems Inc makes no representations or warranties whether express implied or by estoppels with respect to the content information material and recommendations herein and specifically disclaims any implied warranties of merchantability fitness for any particular purpose and non infringement Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Trademarks FaxFinder Multi Tech and the Multi Tech logo are registered trademarks of Multi Tech Systems Inc Windows is a registered trademark of Microsoft in the U S and other countries All other products and technologies are the trademarks or registered trademarks of their respective holders Patents This device covered by the following patents 5 673 268 Legal Notices The Multi Tech products are not designed manufa2. Note You will need to login with administrator rights to install the software Attention If you have an old version FaxFinder client software installed uninstall that software before installing a new version Use the Add or Remove Programs utility in the Windows Control Panel to uninstall or use mass uninstall Installing the Software on a Single Computer Warning If you have old versions of any FaxFinder client software installed uninstall that software before installing a new version Use the Add or Remove Programs utility in the Windows Control Panel to uninstall To download the FaxFinder client software 1 Go to www multitech com setup product go and select your FaxFinder model Click Software Double click the link for the version you want to install and select Run or Open depending on your system If you get a message about the publisher not being verified click Run If you get a message about the file not being commonly downloaded click Actions gt Run Anyway Some browsers may require you to save the file before running it Click Next Check to accept the license agreement and click Next Browse to the location where you want install the FaxFinder client The default file location is recommended To begin installation click Install To launch FaxFinder when installation completes check Start the FaxFinder Client when the install is finished and click Finish If you chose to start FaxFinder after installation
3. m PDF m TIFF Setting a Default Cover Page for Your User Account To include a cover page with every fax by default Click Fax Servers Click Edit User Info Check Yes to Include Cover Page Select a Default Cover Page from the drop down list Click OK a oS oS oP 20 FaxFinder User Guide CONFIGURING THE CLIENT Configuring the Client Configuring Fax Client To set header date and time format and configure fax client behavior 1 Click Configuration and select General Configuration 2 Make desired changes 3 Click OK General Configuration Field Description Minimize client on close Check to automatically minimize the fax client window when you click the X in the fax client s upper right corner Minimize client after scheduling le to automatically minimize the fax client window when you schedule a Use local client conversion for TXT Check to use the client to convert documents to TXT or PDF If this is not and PDF selected the server handles conversions DateFormat Format Select a date format WW Select a date format WW date format Print captures Select a number of print captures to keep after they have been printed Clearing print captures saves disk space Auto refresh minutes Select a interval for automatically updating the fax status information display Options are in minutes 1 3 5 10 or None FaxFinder User Guide 21 CONFIGURING THE CLIENT Configuring Contacts 1 Click
4. 5 Select a contact list or recipient option from the Find Recipient list Personal Contacts Lists contacts for the user s account Personal Groups Lists contact groups for the user s account Global Contacts Lists global contacts Global Groups Lists global contact groups Enter Recipient Info Select this option to fax to recipient who isn t in a contact list Enter Recipient Info and savea Select this option to fax to a recipient who isn t in the contact list Personal Contact and save recipient information as a personal contact Note If you have a large number of contacts the recipient information may take a several minutes to load 6 Enter recipient information or select the contact or group from the Contact Group list 7 Click Add Recipient 8 Repeat Steps 5 7 for each additional recipient 9 Select a cover page if desired a Select Yes to Include a cover page with this fax b Select a Cover Page from the drop down list c Enter a Subject and Comments 10 Click Browse and select the file you want fax The file must be a TIF PDF PS or TXT file Use Add Another Attachment to add other documents Note that 48MB is the maximum file size for sending a fax through the web interface 11 Select any options for this fax Refer to Fax Scheduling Options for details 12 Click Send Fax Leaving this screen before clicking Send Fax will clear all the data without sending the fax Send Fax by Web API FaxFinder also a
5. the FaxFinder application icon appears in your System Tray and the client launches automatically Note To send faxes you need to associate FaxFinder Fax Servers with your client Refer to Associating FaxFinder Fax Servers with the Client under Managing Fax Servers FaxFinder User Guide 27 INSTALLING FAXFINDER CLIENT SOFTWARE FaxFinder Printer Usage Rights If your users have a problem printing faxes verify usage rights for the printer 1 In Windows open the printer s Properties 2 On the Security tab verify the following checked under Allow m Print m Manage Printers 28 FaxFinder User Guide INDEX Index A add 66 EG EN EE 13 NNN 15 GOC UNIONES EE te ceceeseesecenodaenece 6 POCIE ern 6 PU 9 C client software associate with FaxFinder unit ccccceeseeeeseeeeeees 17 50 EE EEE 27 configure i ee 2 EEE 21 OS EE eu cpenducinee enous 23 configure fax client rrrrrrnrrrnnnnrrrnnnnrrnrnnnrrnnnnrrrnnnnsrnrnnene 21 contact ME 14 remove FOM SFOUD errien EA 15 SVC Oi Ze SE errien E 14 contacts Aea NE EN 13 UN 22 BE E E EE ER 14 20 REE 13 NU 14 cover page TTV 6 S12 ee 1 010 eee ne ee ee 19 20 create POUD EE SE EE eee tees 15 D debugging level cccccesscccsseccssececececeseeeeeeeeeeneeeenees 23 default NO EE EE 24 scheduling OPLONS seieren 14 18 delete CON EE E A 14 TM NNN 11 FaxFinder unit from the fax client software 18 ON 15 PIN GPU Jed de 21
6. fe ed aa 10 Les Lg EE 5 FaxFinder User Guide E edit NN 13 TU 15 ee ON 19 email ENN 8 exit software JE EE 5 F fax CEE EE E 17 27 0 a NE EE 11 print capture sssssessssssessrsssresesrrsssrrsesrrsrsresessrsesees 12 DONY oe A E TE 71418 4 0 EE NE 71418 reschedule ee en eo 11 o ENE aa ee OORT 6789 SE ERE Pen ne ener er Tae 10 view details en 11 view scheduled aessssssssssssssrssssrsessrrsssresssrrsesrreessee 11 FaxFinder delete unit from software rrurrrnnnnnrnnnrnrnnrnnnrnnnnnne 18 FONN 18 3 1 0 EEE EE 10 fax server ON NN 17 Mars 17 filter EE EE EE EN 14 G group 16 0 fe 0 6 a E 15 SF Ko EEE 15 PN 15 28 EE eee Senn ee 15 Me 14 TU E a cand coupe AE A E eee E 14 l install chent SOWAT EE 27 29 INDEX L log COIL Ga einen 24 0 EE OE EEE 23 VE 23 VIO NERE EE 24 M NNN 17 max attempts erorooronrnnrnvnvnnenernvrnsrnennennernvnneenee 71418 minimize after scheduling sessstntcctnnesactecnsanarceuapsteadsetaanassheorencaas 21 NG 21 O QUTIOOK CONTACTS seisis 22 p print Us 1112 CaP redee ane E 11 21 send fax Via NE EN 7 printer PN or E 28 R reconnect FaxFinder ccececececcececscsceccaceccecscscucaceecs 18 reschedule FAX c cccececcecsceccecececcsceceecscuceecucaeaecesaececess 11 AG TIALS EE 71418 S schedule een ee EEE EE EE 7 send ED ORRE EE EKN 6 Pl 9 30 SJ 1 I ER EE NE 789 send anla se EE 7 software CONE 0 a ee 21 VO 22 TN 5 Status 5 EE
7. Configuration and select Contacts Configuration 2 Select a Default Address Book Options are Personal Contacts Group Contacts E M Personal Groups E Global Groups Outlook Contacts 3 To include Microsoft Outlook contacts check Include Outlook Contacts 4 Click OK Checking Client Software Version To determine which version of the client software you have E Click Help gt About 22 FaxFinder User Guide CONFIGURING AND VIEWING LOGS Configuring and Viewing Logs Configuring Log Options To configure fax log settings for the fax client software on your computer 1 Click Logs Set a Log Level Refer to Logging Options for details 3 Select a folder for Log Location a Click Browse b Highlight the folder you want and click Select Folder 4 To close Manage Logs click OK Logging Options Description No log data captured Errors Collects the least information Warning Collects errors and warning information Information Collects detailed information Debugging Collects most detailed information FaxFinder User Guide 23 CONFIGURING AND VIEWING LOGS 24 Viewing Fax Logs To view the current log m Click Logs and then click View Log To open the log folder to find and view any log file 1 Click Logs and then click View Application Data 2 Double click a log file in the Logs folder to open it Deleting Logs To erase the current log 1 Click Logs 2 Click Delet
8. E 18 Deleting a FaxFinder from the Fax Client cccccccsseccccsccccessecceenecceceuccecseseeceeeceseeuceesenseeeseaecetseceeeaeneessusecetsuacetsenas 18 Feen vr 18 Configuring User Accounts sesesesesesesesessoesesecsosssssssssossesecesecesesessssssosososososossssssssssssssssssssssssssesesssssesessssssssssssssesee 19 Setting a Default Cover Page for Your User Account rrrnrnnnrnnnnnrrnnnnnernnnnnrnnnnnnnnnnnnevnnnnnsnnnnnnvnnnnneennnnesnnnnnsnnnnnnsennnnseene 19 Ed TN NNN 19 FN NTN NN 19 Setting a Default Cover Page for Your User ACCOUNT rrrrnnannrnnnnnrrnnnnnrrnnnnnrnnnnnennnnnnsnnnnnsnnnnnnennrnnnsnnnunennnnnsnnnnnesennneee 20 oe Me NN SN 21 Gog aa 220 Go EE EE EO MN NE 21 Cener OnE O eo 21 ENN a a E T ana eestor 22 Checking CHEM E SOT Wale Versio sssesnntriss ip EEan SEE 22 Configuring and Viewing LOGS s ssssesesesesesesesesesscesessssossssesecesesesesssessssosssososossssssesssssssssssssssssssesesssesesessesssesssssssesee 23 ETE NNN 23 PGS COON SEE EE EEE ENE EN EN 23 ETT NNN 24 BE EOS EE NE EE NE NE 24 M hi Tech TIFF ENE 25 TOOD ONS EEE EEE EE EE E E 25 TAUMON ea eset E E EEEE EEEE E eueoetee es cate eatin 26 installing FaxFinder Client SOTWANE sosicacnicgsniiip irinn T E 27 Installing the Software on a Single Computer sssssessseesesresesrrresrnsssrrresrerssreresrrresreresrresseeresrerssrrresterssreresterssrereseresere 27 FaxFinder Printer Usoga RIENTS 4v4v4v4v4v44944r4v4r44rrr vr 28 HEG A E E E E A
9. E A E E E A 29 4 FaxFinder User Guide INTRODUCTION Introduction About FaxFinder Client Use the FaxFinder Client to send faxes through the FaxFinder Fax Server You can send faxes directly from your computer through the client or through applications such as Microsoft Word Multi Tech provides three manuals for use with FaxFinder m User Guide this document includes details on sending faxes and using the client software E Administrator Guide provides details on installing configuring and managing FaxFinder m Developer Guide provides information and examples for the FaxFinder Web Services API Note How your administrator configures the FaxFinder Fax Server determines which fax methods are available to you Starting the Client To start the client 1 Check the system tray to determine if the client is already running The FaxFinder Client icon appears in the system tray if the client is running 2 Ifthe FaxFinder icon is not in the system tray go to Start and select FaxFinder Client Note If the FaxFinder Client is not installed on your computer refer to Installing Client Software or contact your administrator To install the software you need administrator rights for your computer After installing the software associate one or more FaxFinder units with the software on your computer 3 Double click the FaxFinder Client icon Exiting the Client You can minimize the client and leave it running the backgro
10. E EEE NE EE ee eee ee 10 FaxFinder UNItS cccecececcecscecscececcececscscavsvarcecscees 10 synchronize cONlacSuaunrssan samenes 14 T TIFF VEE ed 25 U user associate with FaxFinder unit ccecceceeeeceee ees 17 information csscdiciscvcscdcdecacccciiedeoscdedesepcooadessosedaaenaveses 19 E EEE NE 19 set default cover page cecccceseccceesseeeeeseceeenes 19 20 V ENN 22 view OI 13 ING EEE 11 Mee 11 MIO EEE EE 24 TIE CACC RER 11 print capture information rrrrnrnrrrrrnnnrrnnnnrrrnnnennne 12 W web interface Send VA eee 9 FaxFinder User Guide
11. K oe a oe i 3 Editing User Information To edit your user information 1 Click Fax Servers 2 Click Edit User Info icon 3 Make desired changes and click OK User Information Fields Set the following options for the current server Field Description Fax Number Enter your fax number Include Cover Page Select Yes to include a cover page by default Default Cover Page If you selected Yes to include a cover page select a default cover page from the drop down list Schedule Options Max Attempts Enter the maximum number of times you want FaxFinder to try to send the fax to a recipient FaxFinder User Guide 19 CONFIGURING USER ACCOUNTS Field Description Fax Priority When multiple faxes are scheduled for the same time FaxFinder sends those with a high priority before those with a low priority Options from highest to lowest priority are m 1st Priority High Medium High Medium Medium Low m Low Retry Interval Enter the number of seconds FaxFinder should wait between retry attempts when a fax does not complete Fax Receipt Select when you want a receipt sent to the email address in your user account Options are m Never m Always which sends a receipt with every fax attempt m Failure which sends a receipt only when a fax is not successful Fax Attachment with If you want the fax receipt to include an attachment of the original fax select the Receipt attachment file format Options are m None
12. aborted or failed faxes 10 FaxFinder User Guide MANAGING FAXES Description View fax details Applies to scheduled sent aborted or failed faxes View the fax Applies to scheduled sent aborted received or failed faxes If inbound archiving is enabled on the server you can view received faxes also Save the fax Received faxes only New Fax opens Send Fax page Print Captures only Rescheduling a Fax To reschedule fax 1 Click the fax s Reschedule icon By default Send Immediately is selected 2 Make desired changes and click OK To reschedule a Print Capture fax 1 Click Print Capture 2 Click the fax s New Fax icon 3 Make the desired changes and click Send For more information see Sending a Fax with the Client Canceling a Fax To cancel a scheduled fax m Click the fax s Abort icon and click Yes to confirm Administrators can also delete outbound faxes through the Web Management Interface Consult the Administrator s Guide for more information Deleting Print Captures Users can configure the client to delete the Print Capture listing after sending faxes or can manually delete them as follows 1 Click Print Capture 2 Click the fax s Delete icon and click Yes to confirm Viewing a Fax To view a scheduled or sent fax m Click the View icon for the fax Viewing Fax Details Fax Details includes the fax size status schedule cover page sender recipient options schedule
13. ax by email 1 Enter the recipient s fax number in the To field in the following format FAX FaxFinder domain name For example the image shows FAX 7635551234 faxfinder example com Message Insert Options Format Text Dev Ee eee Ju Jaxje 3 Copy pBIuv A 3 Paste J Format Painter Subject MTS sales flyer Attached ffe sales fiyer tif Here is the flyer you requested John Doe MTS 2 Add your message and any attachments Attachments must be in TIF PDF PS or TXT format The 36MB is the maximum file size for sending a fax through email Text entered in the email message area appears in the comments section of the fax cover page 3 Click Send 8 FaxFinder User Guide SENDING FAXES Sending a Fax from the Web Interface To send a fax through a web browser using the FaxFinder Web Management Interface 1 Type the FaxFinder s hostname or IP address in the browser s address bar and press Enter Note Your browser may display security warnings Click Yes to proceed in Internet Explorer Click Proceed Anyway to proceed in Chrome Firefox may require you to add an exception for the FaxFinder s IP address 2 Enter your Username and Password and click Login 3 Click Send Fax FaxFinder fills in Sender Information based on your user account This information appears in sender fields on the cover page 4 To view or edit sender information click Sender Information Make desired changes
14. ctured or intended for use and should not be used or sold or re sold for use in connection with applications requiring fail safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death significant property damage or serious physical or environmental damage Examples of such use include life support machines or other life preserving medical devices or systems air traffic control or aircraft navigation or communications systems control equipment for nuclear facilities or missile nuclear biological or chemical weapons or other military applications Restricted Applications Use of the products in such Restricted Applications is at the user s sole risk and liability MULTI TECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED TIMELY SECURE OR ERROR FREE NOR DOES MULTI TECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COMMUNICATIONS NETWORK MULTI TECH WILL HAVE NO LIABILITY FOR ANY LOSSES DAMAGES OBLIGATIONS PENALTIES DEFICIENCIES LIABILITIES COSTS OR EXPENSES INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR COMMUNICATIONS NETWORK USING THE PRODUCTS Contacting Multi Tech Knowledge Base The Knowledge Base provides immediate access to support information and resolutions for all Multi Tech products Visit http www mu
15. d only and delivery details received only To view details about a scheduled received or sent fax FaxFinder User Guide 11 MANAGING FAXES m Click the fax s Details icon Viewing Print Capture Fax Information Use the Print Capture page to view information on faxes sent through another application s print function Viewing Print Captures m Click Print Capture Reschedule view or delete print captures as you would other faxes Note Print capture faxes also appear on the fax status pages where additional fax details are available Clearing Listed Print Captures To clear the Print Capture list m Click Delete All 12 FaxFinder User Guide MANAGING CONTACTS Managing Contacts Managing Contacts FaxFinder allows users to fax to global and personal contact lists m Global Contacts are stored in the fax server s global contact database and are available to all users m Personal Contacts are stored with the user s account on the server and are available only to that user account Contact and Group Icons Fax Status Description Edit the contact s information Eu Delete or Remove Contact From the personal or global contact page this deletes the contact From the personal or global group page this removes the contact from the group but does not delete it from the server Edit the group Click this to add or remove contacts Delete this group Adding Contacts This process explains how to add indivi
16. dual contacts through the Fax Clients To add multiple contacts contact your administrator for information on importing contacts through the Web Management Interface 1 Click Contacts To switch fax servers for this contact select Fax Server from the drop down list 3 Select an Address Book Personal Contacts Global Contacts Note Your account needs access rights to add global contacts to FaxFinder If you cannot add global contacts check with your administrator For information on adding contacts to groups see Using Groups 4 Click New 5 Enter the contact s Name Fax Number Phone Number and Organization and click OK Editing a Contact s Information To update a contact s information 1 Click Contacts 2 Select an Address Book from the drop down list 3 Click the Edit icon for the contact record you want edit FaxFinder User Guide 13 MANAGING CONTACTS 14 4 Make changes and click OK Deleting a Contact To delete a contact s information 1 Click Contacts 2 Select an Address Book from the drop down list 3 Click the Delete icon for the contact you want to remove and confirm the deletion Configuring Default Scheduling Options To set default fax scheduling options including maximum number of attempts priority retry and receipt options 1 Click Fax Servers 2 Click the Edit User Info icon for the server you want 3 Enter the desired settings and click OK Synchronizing Contact List
17. e Log and confirm the deletion 3 Toclose Manage Logs click OK To delete all log files 1 Click Logs 2 Click Delete All Logs and confirm the deletion 3 To close Manage Logs click OK FaxFinder User Guide MULTI TECH TIFF VIEWER Multi Tech TIFF Viewer Use the Multi Tech TIFF Viewer to view faxes as an image You can view thumbnails zoom magnify scroll and rotate the fax image You can also use it to manipulate and alter the graphic files Toolbar Icons Image Icon Description a Restores the image to the normal view i Fit to Width Resizes the image to fit the width of the viewer window You may need to pan down to see the length of the document Fit to Window Fits the entire image in the viewer window Center Full Centers the image in the viewer window Image saa Click to increase image size Zoom out Click to decrease image size Magnify Area Spot Magnifying Glass Click on the area you want to magnify If you hold the mouse button down the mouse pointer will become a rectangle that shows a magnified view of the area If you drag the mouse the area in the magnifier will update to magnify the content currently under the mouse pointer This function opens a secondary window that shows the magnified area You can adjust the size of this window by dragging on its borders Relocate this window by putting the clicking inside the window and dragging it to a new position Pan Omni Directional Scroll Cl
18. e maximum file size for sending a fax through client software Note FaxFinder supports DOC DOCX DOT DOCM DOTX RFT XLS XLST XLSX XLSM CSV XLSB PPT PPTX PPSX PPSM PPTM HTM HTML PDF PS TXT or TIF file formats c Repeat Steps a b for each document you want to fax To attach recently used document a Highlight a document in Recent Attachments b Click Add 7 To send the fax immediately click Send To schedule the fax click Options 6 FaxFinder User Guide SENDING FAXES a Uncheck Send Immediately and enter the specific Date and Time For other options refer to Scheduling Options for details b Click OK to save settings and click Send to send the fax Scheduling Options Option Description Max Attempts Enter the maximum number of times you want FaxFinder to try to send the fax to a recipient Fax Priority When multiple faxes are scheduled for the same time FaxFinder sends those with a high priority before those with a low priority Options from highest to lowest priority are 1st Priority High Medium High Medium Medium Low Low Retry Interval Enter the number of seconds FaxFinder should wait between retry attempts when a fax does not complete Fax Receipt Select when you want a receipt sent to the email address in your user account Options are m Never m Always which sends a receipt with every fax attempt E Failure which sends a receipt only when a fax is n
19. e which FaxFinder units to use with your computer Start the fax client if it is not running 2 Click Fax Servers Add a FaxFinder manually or Auto Discover your servers E If you have the IP address click Add to add the unit manually and go to Step 4 m If you do not have the IP address continue with Step 3a Note Your firewall may require you to select Allow Access to search a Click Auto Discover b Click the Add Server icon for the server you want to add 4 Enter Device information If using Auto Discover Device skip to Step 4c a Enter the IP address in the Server Address field b Ifa secure login is required check Use SSL c Enter the Username and Password required by the device Check Show Password to display the password instead Note Username and password are case sensitive 5 Click OK Close the Auto Discover Device window if using that option If Authentication Failure appears for that fax server either m The IP address is wrong If so delete the server click the Delete icon and add the server again OR E The username and password combination is wrong Click the Edit Server icon and enter the correct username and password Managing Fax Servers To add or manage fax servers m Click Fax Servers The Fax Server page lists descriptions firmware model and status for each fax server associated with this fax client m Click the arrow next to User to view current user details default cover page and sch
20. eduling options FaxFinder User Guide 17 ADDING AND MANAGING FAX SERVERS m Click the arrow next to Schedule Options to view current default settings Fax Server Icons Description Edit server login information and enable disable SSL Attempt to reconnect a disconnected server Delete fax server from this fax client Edit user account information and set default cover page and scheduling options Add fax server Editing Fax Server Settings To edit the username password and secure login status for a FaxFinder 1 Click Fax Servers 2 Click the Edit Server icon for the server you want to edit 3 Make desired changes and click OK to save Note Check Use SSL to require a secure login for faxing Deleting a FaxFinder from the Fax Client To delete a FaxFinder Fax Server from your fax client software 1 Click Fax Servers 2 Click the Delete icon for the server you want to delete 3 Click Yes to confirm Reconnecting FaxFinder If the FaxFinder status is disconnected attempt to reconnect To do this m Click Fax Servers m Click the Reconnect icon for the disconnected server 18 FaxFinder User Guide CONFIGURING USER ACCOUNTS Configuring User Accounts Setting a Default Cover Page for Your User Account To include a cover page with every fax by default Click Fax Servers Click Edit User Info Check Yes to Include Cover Page Select a Default Cover Page from the drop down list Click O
21. ick the Hand icon to pan through the image Then hold down the mouse button and drag the mouse to move the image Use these to page down through a multiple page fax document Current Page Shows the current page number To change pages select a page from the drop down list Page a Use these to page up through a multiple page fax document Rotate e Click to rotate the document by 90 degrees to the left or right a Flip Horizontal Flips the image horizontally FaxFinder User Guide 25 MULTI TECH TIFF VIEWER Description Flips the image vertically Reverse the colors on black and white images Disabled for color TIF files Displays information about image including file name and path compression dimensions colors and resolution Thumbnail View The thumbnail image on the left of the viewer window shows a small version of the current image as well as the dimensions Left click on the thumbnail image to reset the current image to the original view This does not undo any changes that were saved Seii 26 FaxFinder User Guide INSTALLING FAXFINDER CLIENT SOFTWARE Installing FaxFinder Client Software FaxFinder Fax Client software allows users to send faxes through the Client or any application with a print option Install the FaxFinder client software on each user s computer and then associate it with a FaxFinder unit You can push the client software out to user computers or install it on one computer at a time
22. llows users to create custom APIs to use for faxing This option would be unique to your organization Check with your administrator for help with this option Note The maximum file size for sending a fax through an API is 36MB FaxFinder User Guide 9 MANAGING FAXES Managing Faxes Checking Fax Status When you start the fax client it lists the faxes sent received and scheduled for the default server Fax Status Tabs Fax status is shown on one or three tabs depending on which FaxFinder software is on the server m If the fax server uses software version 3 0 or newer fax status is split across three tabs Scheduled Sent and Received Click Sent or Received to view these tabs Viewing a Fax Status Different Server To view faxes for a different server 1 Click View Servers 2 Click a server from the pop up list Fax Status For outgoing faxes Fax Status Description Fax sent or received successfully Fax pending scheduled but not yet sent Fax failed or was aborted GH Preparing to send the fax Sending the fax Fax status tabs also show m When the fax was scheduled sent or received E Number of pages scheduled sent or received m Fax subject if provided for scheduled or sent faxes E Fax recipient Fax Actions You can take the following actions through the Fax Status page Actions Description Abort the fax Scheduled faxes only ia Reschedule the fax Applies to scheduled sent
23. ltitech com kb go Support Portal To create an account and submit a support case directly to our technical support team visit https support multitech com Support Business Hours M F 9am to 5pm CT Country By Email By Phone Europe Middle East Africa support multitech co uk 44 118 959 7774 U S Canada all others support Qmultitech com 800 972 2439 or 763 717 5863 Warranty To read the warranty statement for your product visit www multitech com warranty go For other warranty options visit www multitech com es go World Headquarters Multi Tech Systems Inc 2205 Woodale Drive Mounds View MN 55112 Phone 800 328 9717 or 763 785 3500 Fax 763 785 9874 2 FaxFinder User Guide CONTENTS Contents BNE OA ain o rv oa E A E E AA EE EE AE E E E EREE E E E T E 5 POO a 1810 GO ea EEE NE EN 5 UP Tie NN TN N T E E E doeuannueucnestenndenceteqursedshceonsucoscsacsveessaesesenceaneeeaneceees 5 PaE ee Ke NIN os raise cee cca vane atu EE EE EE 5 Sende OE PE EE Ea 6 Sending a Fax with the Client rrrrrnnrrrnanrnnnnnrnnnnrnrnnernnnernnnnennnnennnnsvnnnsennnnsnnnnsvnnnsvnnnnevnnnsvnnnnsnnnnsvnnunsnnnnsnnnnssnnnssnnnneennneene 6 EN NNN 7 Sende d FoC DY PINU Seen ee ec nee een ne eee ee ea ee ee eee ee ee eee eee eee er eee 7 NENNE 8 sending a Fax trom the NN 9 SEIT WV NN 9 Managing ga CE NE a ENa a aeii 10 CHEKE FA NN 10 UT 10 Viewing a Fax Status Different Server rrrnnrrrnnnnrrrnrnnrrrrn
24. nnrrnnnnernnnnnernrnnnennnnnnvnnnnneennnnesnnnnusnnnnnnssnnnnnsnnnnuenennnnesesnnene 10 FE LESE RE NE NN EE 10 FES CSUN Ma EEE EE E E 11 IG UN EEE SE EE ENE EE NER 11 PFIN g 1 eee ee ne ee eee ee ee ee ee eee eee eee 11 VP oF as cetaens ace oeqnun E T I E E E E wal omnaineniiadiaaneanancammeneneutecteanin 11 Mee DCL AUIS srera E E need utinodecosueo gsacaesemua nano EE E E AS 11 Viewing Print Capture Fax Iniormatioi Lav seer 12 Managing COn alt ee en nn EE er er rT eT 13 Managing Contacts EE EE ER EE EE 13 COMA vee le LET de 10 og 20 g JE EEE NN EE ne ener 13 ENE 13 Editing a COLAC EAA 0 0 COUN EEE EEE EE 13 DEF 14 Contiguring Default SCHEAUIING O PUONS isis sccccssateicesaanccdsesanddaconadeiesivaesaideswtsnestadetornniersssalacansnieederiacdelerhooraicedswemdcidens 14 SV TACO WIZ IA CO og EEE EE EN AER 14 es COM Ge CUE Group LISTS ais cc ssancussesnacctnanssananndeanctehanmbactaatoustec E i a E EA AEREE EEA 14 Using Groups to Manage Contacts vvs ANR EN ERRE ENA A E EN EEE 14 Using Groups to Organize NNN 14 EE NNN 15 Adding ENN acc scaecenenacnsennceartecennt acs E E E 15 BE UI OOS EEE NE NE EEE 15 PENE TANG 15 FaxFinder User Guide 3 CONTENTS Adding and Managing Fax Servers Te 17 Associating FaxFinder Fax Servers with the Client rrrrrarrnnanrrnnnrrnnnnrrnnernnnnnrnnnnrnnnnernnnevnnnnennnnsnnnnnennnnsnnnnsennnssnnnnennnnee 17 MEINE 0 P EE EE EEE RE NE EE NE ENE naecpname nccsaneutuaeeosen tans 17 FP Nl 18 Se LAD EE EE EN
25. ntacts See Adding Contacts for details Click OK a a Adding Contacts to Groups To add contacts to a group from the New Group or Edit Group page 1 Click Select Contacts 2 Select the Address Book you want Group contacts can be a mix of global and personal contacts 3 Check the contacts you want to add to the group and click OK Editing Groups To edit a group Click Contacts 2 Select the group s Fax Server Select group type from the Address Book Personal Group Global Group 4 Click the group s Edit icon 5 Make desired changes To remove a contact from the group click the contact s Remove icon This does not delete the contact s information from the server 6 Click OK Deleting Groups To a group 1 Click Contacts 2 Select the group s Fax Server 3 Select group type from the Address Book FaxFinder User Guide 15 MANAGING CONTACTS Personal Group Global Group 4 Click the group s Delete icon and click Yes to confirm 16 FaxFinder User Guide ADDING AND MANAGING FAX SERVERS Adding and Managing Fax Servers Associating FaxFinder Fax Servers with the Client After installing the FaxFinder Client software associate it with one or more FaxFinder servers so users can send faxes through the server You need the following information for each FaxFinder server m IP address if you do not have the IP address use Auto Discover m Username m Password Check with your administrator to determin
26. ot successful Fax Attachment with If you want the fax receipt to include an attachment of the original fax select the Receipt attachment file format Options are m None m PDF m TIFF Sending a Fax by Printing Once the FaxFinder Fax Client is associated with a FaxFinder you can use the Print function in other programs to send faxes To send a fax through another program 1 Create the document that you want to fax and save it Select Print 3 Select Multi Tech FaxFinder as your printer and click OK or Print depending on the program The FaxFinder New Fax window opens Refer to Sending a Fax with the Client for help using this window FaxFinder User Guide 7 SENDING FAXES PE Multi Tech FaxFinder Find Printer F Print to file _ Manual duplex FaxFinder Printer Driver FFPortMR Comment Page range Copies a v All Number of copies 1 Current page _ Selection f gt Pages y 7 Collate Type page numbers and or page 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisl p1s2 p1s3 p8s3 Print what Document Zoom Print All pages in range Pages per sheet 1 page Scale to paper size No Scaling Sending a Fax from Email T 37 You can send an email as a fax using the T 37 format in the To field in Microsoft Outlook You will need the domain name of the FaxFinder unit and the recipient s fax number To send a f
27. s Both global contacts and personal contacts are stored on the FaxFinder server with personal contacts tied to a specific user account Users can update contacts through both the FaxFinder Fax Client and the Fax Finder Fax Server interface To ensure the contact list on your fax client is current synchronize your contacts To synchronize your contacts 1 Click Contacts 2 Select a Fax Server from the drop down list 3 Click Sync Contacts 4 Click Close Filtering Contact and Group Lists When looking for a specific contact or group use filtering to narrow the displayed list To do this 1 Inthe Filter field type all or part of the contact or group name 2 Click Apply Click Clear to remove the filter Using Groups to Manage Contacts Using Groups to Organize Contacts Groups are collections of multiple contacts that you can use for mass faxing When you send a fax to a group it is sent to every contact in the group To view groups m Click Contacts and select Personal Groups to view the current user s groups FaxFinder User Guide MANAGING CONTACTS m Click Contacts and select Global Groups to view the groups available to all users Creating Groups To create a contact group 1 Click Contacts To switch fax servers for this group select a Fax Server from the drop down list 3 Select group type from the Address Book Personal Group Global Group Click New Enter a group Name and Description Select Co
28. und If you exit the client you cannot send faxes from other applications by printing To exit the client m Click Fax gt Exit FaxFinder prompts you to confirm the exit FaxFinder User Guide 5 SENDING FAXES Sending Faxes Sending a Fax with the Client To send a fax using the FaxFinder Client 1 Click New Fax 2 To change fax servers select a FaxFinder from the Fax Server drop down list 3 Add fax recipients To fax to recipients not in a contact list To select recipients from a contact list Click To Start typing the recipient s name Enter recipient details b Select name when it appears in Note To save recipient list information check Add to Personal Contacts Click OK Click Contacts Select a contact list from the drop down list To filter the list start typing a name in the Filter field and click Apply Check each contact you want to fax to Click OK Click the Remove icon to remove a recipient from the distribution list This does not delete a contact from the system 5 Select a Cover Page from the drop down list To see the selected cover page template click View a Type a brief description in the Subject field This appears as the cover page subject b Type a message in the Comments field This appears as the cover page comments 6 Attach the document that you want to fax To add a new document a Click Browse Select a file and click Open Note that 36MB is th
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