MultiMobile™USB User Guide - Multi
Contents
1. Installing the Modem 5 The window Allow Windows to search online for driver software for your unknown device opens Click Don t Search Online ka Found New Hardware Unknown Device Allow Windows to search online for driver software for your Unknown Device Yes always search online recommended Windows will automatically search for the latest drivers and applications for your hardware and download them to your computer Yes search online this time only Windows will search for the latest drivers and applications for this device and download them to your computer Don t search online Your device may not function properly until you get the latest software Please read Microsoft s privacy statement Cancel 6 The window Windows couldn t find driver software for your device window opens Click Browse my computer for driver software advanced lj Found New Hardware Unknown Device Windows couldn t find driver software for your device Check for a solution Windows will check to see if there are steps vou can take to get your device working Browse my computer for driver software advanced Locate and install driver software manually MT9234MU CDC XR User Guide 9 Chapter 2 Installing the Modem T The Browse for driver software on your computer window opens Click Browse Browse for driver software on your computer Search for driver software in this location v Include subfo2. 2 To point Windows 7 to the drivers from the Windows Start button select Control Panel Left click the Hardware and Sound link e E gt Control Panel v Search Contro Pane A Adjust your computer s settings View by Category 7 System and Security User Accounts and Family Safety Review your computer s status y Add or remove user accounts Back up your computer diy Set up parental controls for any user Find and fix problems Appearance and Personalization Network and Internet Change the theme View network status and tasks Change desktop background Choose homegroup and sharing options Adjust screen resolution Hardware and Sound Clock Language and Region View devices and printers Add a device Programs Uninstall a program Change keyboards or other input methods Hardware and Sound Add or remove printers and other Ease of Access hardware change system sounds play CDs automatically conserve power update device drivers and more Let Windows suggest settings Optimize visual display 3 Inthe Devices and Printers group click Device Manger Control Panel Home System and Security Network and Internet Hardware and Sound Programs User Accounts and Family Safety Appearance and Personalization Clock Language and Region Ease of Access rox aj gt Control Panel Hardware and Sound gt v Search Control Pane p 7 Devices and Printers sj Add a device Adda
3. 289 5 450 425 D353 598 5 355 365 5 309 562 5 301 274 Other patents pending Trademarks Multi Tech and the Multi Tech logo are registered trademarks of Multi Tech Systems Inc MultiMobile is a trademark of Multi Tech All other brand and product names mentioned in this publication are trademarks or registered trademarks of their respective companies World Headquarters Multi Tech Systems Inc 2205 Woodale Drive Mounds View Minnesota 55112 Phone 763 785 3500 or 800 328 9717 Fax 763 785 9874 Internet Address http www multitech com Contacting Multi Tech Support To better serve our customers manage support requests and shorten resolution times we have created the online web portal that lets you submit questions regarding Multi Tech products directly to our technical support team Get answers to your most complex questions ranging from implementation troubleshooting product configuration firmware upgrades and much more To create an account and submit a Support Case on the Portal visit support multitech com Online Web Portal https support multitech com The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi Tech products Visit our support area on the website for other support services Knowledge Base and Support Services www multitech com en US SUPPORT Technical Support Business Hours M F 9am to 5pm CST Country By Email By Phone Europe Middle Ea
4. HT TS Substance Concentration EIP 39 RoHS Multi Tech Systems Inc TS HS api ipee PB kun a PBDE mex o o oe 9 ens a tor aa Bas x o o 0o Basea o o o o o 0o asaan o o o o o o fe I Eee on o o o o o e AE es et Se 2 gt 0 0 NE GN X SJ Txxx 2006 O MT9234MU CDC XR User Guide 28 Appendix D ASCII Conversion ASCII Conversion Chart CTRL CODE HEX DEC CODE HEX DEC CODE HEX DEC CODE HEX DEC NUL 00 0 SP 20 32 40 64 60 96 A SOH 01 1 21 33 A 41 65 a 61 97 B STX 02 2 22 34 B 42 66 b 62 98 C ETX 03 3 23 35 C 43 67 C 63 99 D EOT 04 4 24 36 D 44 68 d 64 100 E ENQ 05 5 25 37 E 45 69 e 65 101 F ACK 06 6 amp 26 38 F 46 70 f 66 102 G BEL 07 7
5. below Error Correction V 42 Data Compression V 44 V 42bis MNP Class 5 Fax V 34 Class 2 1 amp 1 0 V 17 Group 3 Class 1 amp 2 Error Correction Mode Video V 80 1 RJ 11 Line Type Dial up 1 Physical Description 3 w x 1 0 h x 3 1 d 2 oz 3 0 cm wx 2 5 cm h x 8 0 cm d 62g Operating Operating Temperature 31 to 167 F 35 to 75 C Environment UL listed at 60 C Humidity Range 25 85 non condensing Approvals CE Mark EMC FCC Part 15 Class B EN55024 EN55022 Class B ICES 003 Class B Safety UL cUL 60950 1 IEC 60950 1 Telecom 47CFR Part 68 CS03 TBR21 other countries also included Sleep Mode Typical Maximum Measured Volts 5 01 5 01 5 01 Current AMPS 0 099 0 133 0 178 Watts 0 494 0 665 0 890 Limited Warranty Multi Tech Systems Inc recommends that you incorporate a 10 buffer into their power source when determining product load AT Commands AT Commands for this product are published in a separate document You can download this document from the Multi Tech website 6 MT9234MU CDC XR User Guide Chapter 2 Installing the Modem This chapter explains how to install your modem Before you begin go to the Multi Tech website and download the driver for your modem Connecting the Modem to Your System Connect the MT9234MU to your computer s USB port and connect the telephone line to your MT9234MU and a telephone wall jack Connecting the USB Cable Plug the USB cable connec
6. devices that may be connected to the line as determined by the total RENs contact the local telephone company 5 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary 6 The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications in order to maintain uninterrupted service 7 Iftrouble is experienced with this equipment the model of which is indicated below please contact Multi Tech Systems Inc at the address shown below for details of how to have repairs made If the trouble is causing harm to the 23 MT9234MU CDC XR User Guide Appendix Regulatory Compliance telephone network the telephone company may request you remove the equipment from the network until the problem is resolved 8 No repairs are to be made by you Repairs are to be made only by Multi Tech Systems or its licensees Unauthorized repairs void registration and warranty 9 This equipment should not be used on party lines or coin lines 10 If so required t
7. expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le material brouilleur du Canada FCC Part 68 Telecom 1 This equipment complies with part 68 of the Federal Communications Commission Rules On the outside surface of this equipment is a label that contains among other information the FCC registration number This information must be provided to the telephone company 2 The suitable USOC jack Universal Service Order Code connecting arrangement for this equipment is shown below If applicable the facility interface codes FIC and service order codes SOC are shown 3 An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant See installation instructions for details 4 Theringer equivalence number REN is used to determine the number of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the device not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed 5 0 To be certain of the number of
8. location Advanced and then click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for MultiMobile MT9234MU CDC ACM XR If your hardware came with an installation CD or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Install from a list or specific location Advanced Click Next to continue MT9234MU CDC XR User Guide Chapter 2 Installing the Modem 4 The pane Please choose your search and installation options opens Select the Search for the best driver in these locations radio button Then check the Include this location in the search checkbox Found New Hardware Wizard Please choose your search and installation options Y 8 Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Include this location in the search IC MT9234MU XR v Don t search will choose the driver to install Choose this option to select the device driver from alist Windows does not guarantee that the driver you choose will be the best match for your hardware 5 Select Include this location in the search Then click Browse and navigate to the area where you stored the driver that yo
9. password type ATHS xxxxxxxx where xxxxxxxx stands for the password and press Enter The password can include any keyboard character and must be one to eight characters long The modem responds with OK 3 The new password is saved automatically You can now either enter more AT commands or exit the data communications program The next time you remotely configure the modem you must use the new setup password Note You can only change the setup password locally you cannot do it remotely Also passwords are case sensitive The next time you enter the password it must be in the same case as you set it up 21 MT9234MU CDC XR User Guide Changing the Remote Escape Character To increase security you can change a remote modem s remote configuration escape character The remote configuration escape character is stored in register S9 The factory default is 37 which is the ASCII code for the percent character 96 For ASCII code characters refer to Appendix E Setting S9 to 0 zero disables remote configuration entirely but if you do this remotely you won t be able to change it back remotely 1 Establish a remote configuration link with the remote modem as described in Basic Procedure 2 Type ATS9 n where n is the ASCII code for the new remote configuration escape character then press Enter 3 Tosave the new value type AT amp W and press Enter 4 Type ATO lt CR gt to exit remote configuration 22 MT9234MU XR User Guide
10. printer Mouse fa Device Manager AutoPlay Change default settings for media or devices Play CDs or other media automatically Sound Adjust system volume Change system sounds Manage audio devices Power Options Change power saving settings Change what the power buttons do Require a password when the computer wakes Change when the computer sleeps Choose a power plan Display Make text and other items larger or smaller Adjust screen resolution Connect to an external display How to correct monitor flicker refresh rate MT9234MU CDC XR User Guide 15 Chapter 2 Installing the Modem 4 Alist of devices appears Look for other devices Unknown Device Right click on unknown device and select Update Driver Software 5 Inthe window that appears click Browse my computer for driver software C L Update Driver Software Unknown Device How do you want to search for driver software Search automatically for updated driver software Windows will search your computer and the Internet for the latest driver software for your device unless you ve disabled this feature in your device installation settings Browse my computer for driver software Locate and install driver software manually Cancel 6 Inthe next window click Browse then navigate to the location where you stored the driver that you downloaded from the Multi Tech website Select the driver and click Next 7 Atthis point you may see a Windows
11. 27 39 G 47 71 g 67 103 H BS 08 8 28 40 H 48 72 h 68 104 HT 09 9 29 41 49 13 i 69 105 J LF OA 10 2A 42 J 4A 74 j GA 106 K VT OB 11 2B 43 K 4B 15 k 6B 107 L FF OC 12 2C 44 L 4C 76 6C 108 M CR 0D 13 2D 45 M 4D TT m 6D 109 N SO OE 14 2E 46 N 4E 78 n 6E 110 O SI OF 15 2F 47 O 4F 79 O 6F 111 P DLE 10 16 0 30 48 P 50 80 p 70 112 Q DC1 11 17 1 31 49 Q 51 81 q 71 113 R DC2 12 18 2 32 50 R 52 82 r 72 114 S DC3 13 19 3 33 51 S 53 83 S 13 115 T DC4 14 20 4 34 52 T 54 84 t 74 116 U NAK 15 21 5 35 53 U 55 85 U 15 117 V SYN 16 22 6 36 54 V 56 86 V 76 118 W ETB 17 23 7 37 55 W 57 87 W 77 119 X CAN 18 24 8 38 56 X 58 88 X 78 120 Y EM 19 25 9 39 57 Y 59 89 y 79 121 Z SUB 1A 26 3A 58 Z 5A 90 Z TA 122 ESC 1B 27 l 3B 59 5B 91 7B 123 FS 1C 28 lt 3C 60 5C 92 7C 124 GS 1D 29 3D 61 5D 93 7D 125 d RS 1E 30 gt 3E 62 A 5E 94 a TE 126 US 1F 31 oF 63 _ 5F 95 DEL TF 127 NUL Null or all zeros VT Vertical Tab SYN Sync SOH Start of Header FF Form Feed ETB End Transmission Block STX Start of Text CR Carriage Return CAN Cancel ETX EndofText SO Shift Out EM End of Medium EOT End of Transmission SI Shift In SUB Substitute ENQ Enquiry DLE Data Link Escape ESC Escape ACK Acknowledge DC1 Device Control 1 FS File Separator BEL Bell or Alarm DC2 Device Control 2 GS Group Separator BS Backspace DC3 Device Control 3 RS Record Separator HT Horizontal Tab DC4 Device Control 4 US Unit Separator LF Line Feed NAK Negative Acknow
12. Appendix A Regulatory Compliance FCC Part 15 Class B Statements This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to 47 CFR Part 15 regulations The stated limits in this regulation are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Plug the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the CFR 47 rules Operation of this device is subject to the following conditions 1 This device may not cause harmful interference and 2 this device must accept any interference that may cause undesired operation Warning Changes or modifications to this unit not
13. MultiMobile USB V 92 Portable USB Modem MT9234MU CDC XR User Guide Multi ech systems MultiMobile USB User Guide V 92 Portable USB Modem MT9234MU CDC XR S000525A Rev B Copyright This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc All rights reserved Copyright 2012 Multi Tech Systems Inc Multi Tech Systems Inc makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Check Multi Tech s Web site or product CD for current versions of our product documentation Revision Date Description A 02 01 12 Initial release B 04 26 12 Updated power values Patents This device is covered by one or more of the following patents 6 031 867 6 012 113 6 009 082 5 905 794 5 864 560 5 815 567 5 815 503 5 812 534 5 809 068 5 790 532 5 764 628 5 764 627 5 754 589 5 724 356 5 673 268 5 673 257 5 644 594 5 628 030 5 619 508 5 617 423 5 600 649 5 592 586 5 577 041 5 574 725 5 559 793 5 546 448 5 546 395 5 535 204 5 500 859 5 471 470 5 463 616 5 453 986 5 452
14. ROHS HT TS Substance Concentration ee 28 Appendix D ASCII Conversion ccsscscsscscsscscsccccccsccccsccccscsccccscescccnscccscessecescccscescecucescecescecscesceceseccscesscnsess 29 PVE CT ero sr e 29 lj 30 MT9234MU CDC XR User Guide 3 Chapter 1 Product Overview The MultiMobile USB V 92 Portable USB modem MT9234MU CDC XR provides V 92 56K data rates fax and file transfer capabilities and a hot swappable USB interface This modem weighing only 2 ounces is ideal for mobile users who want email and Internet access on the road The MT9234MU CDC XR modem can also serve as the mobile user s home office desktop modem This user s guide explains how to install configure test and use your modem Features Command Buffer 40 characters Diagnostics Power on self test local analog and local digital loop remote digital loop LED Indicators LEDs for Data Carrier Detect Off Hook Terminal Ready Intelligent Features Fully AT command compatible autodial redial repeat dial pulse or tone dial dial pauses auto answer caller ID EIA extended automode adaptive line probing automatic symbol and carrier frequency during start up retrain and rate renegotiation call status display auto parity and data rate selections keyboard controlled modem options non volatile memory on scr
15. Security window stating that the publisher cannot be verified click Install this driver software anyway amp Windows can t verify the publisher of this driver software Don t install this driver software You should check your manufacturer s website for updated driver software for your device Install this driver software anyway Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information v See details 16 MT9234MU CDC XR User Guide Chapter 2 Installing the Modem A progress window appears to show that the driver is being installed 2 nd im ad Kw Update Driver Software Unknown Device Installing driver software 8 Click Close on the last pane i wey U Update Driver Software MultiMobile MT9234MU CDC ACM XR Windows has successfully updated your driver software Windows has finished installing the driver software for this device MultiMobile MT9234MU CDC ACM XR Lb Your modem is installed and ready to use After the installation is completed test the operation of the MT9234MU by registering it Open a browser go to the following address and follow the on line instructions http www multitech com register MT9234MU CDC XR User Guide 17 Chapter 2 Installing the Modem Configuring the Modem for Your Country Different countries have different requirements for how modems must f
16. Windows has finished installing the driver software for this device MultiMabile MT3234MU CDC ACM XR After you install the driver test the operation of the modem To do so register the modem by going to the following website http www multitech com register MT9234MU CDC XR User Guide 11 Chapter 2 Installing the Modem Installing the MT9234MU CDC XR in Windows Server 2008 XP 2003 These instructions describe how to install the modem to operate with the following operating systems Windows Server 2008 XP or 2003 The procedure in this section uses Windows XP as the operating system the other operating systems have similar windows 1 2 12 Connect the USB cable of the modem into a USB port on the PC In some situations the operating system might display a wizard pane with the message Can Windows connect to Windows Update to search for software Select No not this time Click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search For current and updated software by looking on sour computer onthe hardware installation CO or on the Windows Update Web site with your permission Can Windows connect to Windows Update to search for software b Yes this time only C3 Yes now and every time connect a device C No not this time Click Next to continue Cancel The Welcome to Found New Hardware Wizard pane opens Click Install from a list or specific
17. configure modems anywhere in your network from one location With password protected remote configuration you can issue AT commands to a remote MT9324MU modem for maintenance or troubleshooting as if you were on site The following steps are valid regardless of whether the connection is established by the local or the remote Multi Tech modem To configure modems 1 Establish a data connection with a remote MT9324MU modem 2 Send three remote configuration escape characters followed by AT and the setup password and press ENTER Example ATMTSMODEM You have four tries to enter the correct password before being disconnected If the password is correct the remote modem responds with OK 3 You can now send AT commands to configure the remote modem 4 When you have finished configuring the remote modem save the new configuration by typing AT amp WO and pressing Enter 5 Type ATO and press Enter to exit remote configuration You can then break the connection in the normal way Caution If you hang up while you are in remote configuration mode it may lock up the remote modem Changing the Setup Password Multi Tech modems are shipped with a default setup password MTSMODEM Because anyone who has an owner s manual knows the default setup password for security you should change the password and possibly also the remote configuration escape character 1 Open a data communications program such as HyperTerminal 2 To change the
18. dio button e Atthe InstallShield Wizard Complete pane click Finish 8 After the computer reboots you can use the Global Wizard to configure your modem s homologation parameters To use the Global Wizard program 1 From the Windows Start button select All Programs the Global Wizard folder and GlobalWizard The first pane of the Global Wizard opens Click Next 2 3 Inthe next wizard pane select port associated with the modem that you want to configure Click Next 4 Anotification dialog box opens Read this information then click OK 5 In the next wizard pane from the Country Region drop down list select the country region in which the modem will be used Click Next 6 Inthe next wizard pane review your country region choice If it is correct click Next 7 When Global Wizard announces that the parameters have been set click Finish to exit Using AT Commands to Configure Country Code If you are comfortable using AT commands you can configure your modem using AT commands You must enter these commands in your communication program s terminal window To configure the modem for a specific country execute the following AT commands 1 Type AT T19 0 nn where nn represents the country code Press Enter 2 The modem responds OK 3 Type AT amp F amp W this saves changes Press Enter 4 The modem responds OK 18 MT9234MU CDC XR User Guide Chapter 2 Installing the Modem 5 Type ATIO this verifies that co
19. e the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should not contact the Telecom Faults Service The preferred method of dialing is to use DTMF tones as this is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges Warning Notice No 111 or other calls can be made from this device during a mains power failure This equipment may not provide for the effective hand over of a call to another device connected to the same line MT9234MU CDC XR User Guide 25 Appendix Regulatory Compliance 7 Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications For repeat calls to the same number e There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and e The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt For auto
20. een displays for modem option parameters command lines of up to 40 characters each help menus remote configuration 4 MT9234MU CDC XR User Guide Chapter 1 Product Overview Telecom Safety Warnings Never install telephone wiring during a lightning storm Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations Use this product with UL and cUL listed computers Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use a telephone in the vicinity of a gas leak To reduce the risk of fire use only 26 AWG or larger telecommunication line cord This product must be disconnected from the telephone network interface when servicing Shipping Package Contents MT9234MU CDC XR modem One RJ 11 cable Inspect the contents for signs of any shipping damage If damage is observed do not power up the unit Contact Multi Tech s Technical Support for advice MT9234MU CDC XR User Guide 5 Chapter 1 Product Overview Technical Specifications Trade Name 33 6K upload and download speeds from non V 92 V 90 servers and other client modems Fax Rates Standards Data V 92 V 90 enhanced V 34 and
21. his equipment is hearing aid compatible 11 Manufacturing Information Manufacturer Multi Tech Systems Inc Trade Name MultiMobile USB Model Number MT9234MU Registration Number AU7MMO4B9234MU Service Center in USA Multi Tech Systems Inc 2205 Woodale Drive Mounds View MN 55112 U S A 763 785 3500 763 785 9874 Fax Canadian Limitations Notice Notice The ringer equivalence number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5 Notice The Industry Canada label identifies certificated equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Industry Canada label does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Ca
22. lders In the window that opens navigate to location where you stored the driver that you downloaded from the Multi Tech website Click OK Browse For Folder Select the folder that contains drivers for your hardware d Belkin gt id Cell di fonts linux dd Mary screen caps b MT100 A2W L MT9234MU XR MTCMR X To view subfolders click the symbol next to a folder 8 You return to the window Windows couldn t find driver software for your device Click Next 10 MT9234MU CDC XR User Guide Chapter 2 Installing the Modem 9 When the window Windows can t verify the publisher of this driver software opens click Install this driver anyway f it rm I EL Ei d Windows Security amp Windows can t verify the publisher of this driver software Don t install this driver software You should check your manufacturer s website for updated driver software for your device Install this driver software anyway Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information v See details 10 A progress window appears while the driver is being installed 11 After the driver is installed the window The software for this device has been successfully installed opens Click Close o Found New Hardware MultiMobile MT9234MU CDC ACM XR The software for this device has been successfully installed
23. ledge DEL Delete 29 MT9234MU CDC XR User Guide WE 6 C Carrier detect DED wo en an 20 D By Rz Ce oo oo 20 F Prone eo on 20 L BET AOTC Se de m 0e 20 neconmection 7 M MT9234MU Connecting the modem i 7 Product deseriptiOnm 0 4 Shipping Package Contents en 5 O Of HOOK CED oies seau 20 MT9234MU CDC XR User Guide R remote configuration pp 21 escape CAPA CLL See aise cie 22 remote node operation 20 S Safety Warning Telecom 5 servicing your modem pp 24 S registers v 22 T Petal seo LED em a 20 V Vista Operating System and Driver Installation 8 W 24 Waste Electrical and Electronic Equipment WEEE LES LUE MALE EL 27 NT BE COC UV Bust ctacste on cc oe 27 30
24. matic calls to different numbers e The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another For automatically answered incoming calls e The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing 8 For correct operation total of the RNs of all devices connected to a single line at any time should not exceed 5 South African Notice This modem must be used in conjunction with an approved surge protection device Thailand Approval Translation in Thai This telecom device and equipment is conform to technical standard no or This telecom device and equipment is conform to requirement to NTC Ca ce a aaay INsANWIANUALAU ATA fanusann asannnassiumuunaia LAUM or o ead iseannasiuazainsa ti flanuaann asmaudauuauas And Brazil Regulatory Special Cable Requirement Model MT9234MU special cable needed Attention A special phone cable is required for regulatory compliance Um cabo especial para telefone e requerido para a conformidade regulatoria RJ11 PLUG 2 BLACK 3 RED 15 OHM 2 WATT 1 15 OHM 2 WATT 1 4 YELLOW 26 MT9234MU CDC XR User Guide Appendix B Waste Electrical and Electronic Equipment July 2005 The WEEE directive places an obligation on EU based manufacturers dis
25. nadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate 24 MT9234MU CDC XR User Guide Appendix Regulatory Compliance CE EMC Safety and R amp TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives Council Directive 2004 108 EC of 15 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility and Council Directive 2006 95 EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits and Council Directive 1999 5 EC of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity International Modem Restrictions Some dialing and answering default
26. s and restrictions may vary for international modems Changing settings may cause a modem to become non compliant with national telecom requirements in specific countries Also note that some software packages may have features or lack restrictions that may cause the modem to become non compliant New Zealand Telecom Warning Notice 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment is not capable under all operating conditions of correct operation at the higher speed which it is designated 33 6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility should difficulties arise in such circumstances Immediately disconnect this equipment should it become physically damaged and arrange for its disposal or repair This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers This device is equipped with pulse dialing whil
27. st Africa support multitech co uk 44 118 959 7774 U S Canada all others support multitech com 800 972 2439 or 763 717 5863 Warranty To read the warranty statement for your product please visit http www multitech com en US COMPANY Policies warranty 2 MT9234MU CDC XR User Guide Contents Chapter 1 Product OVerviCW s ww 4 d 1 4 Telecom SATOCY Wal MINES aissase usada opes tuns kdo saura pEPxO Reden Sex S PEDIURFET PSP eu E neurone nes nan px FUR Eau bel prs EM a Sei o MEE PM PE ones 5 Shipping Pdckape CLontellls ne 5 Technical SDOCITICALIONS one eq uada gen PERI Gp XN E RENPUR sd Ka E pEU CERA EH OI pe PE M ENIM cg FU ERI MEC Deere 6 AT COMMANDO 6 Chapter 2 Installing the MODEM em 7 Connecting the Modem t Your SYotenT ne EROR E FesRESEPEIS tenace so nocnsdee seeds cms emmen s 7 Installine the oom DV em 8 ConTieurime the Modem Tor Your COUN Y Go er ss Edo ances songe Re Sc ap mecs rir Pa god nana eS PIA LE OR EP eme 18 Chapter 3 Operating tne Moden 20 Front 4 10 1 ntt 20 COMMGCIINE TO the d iuri e E T Ot OO OT 20 Chapter 4 Remotely Configuring Modems ee 21 Changing the Setup Password ww 21 Changing the Remote Escape Character 22 Appendix A Regulatory Compliance ee 23 Appendix B Waste Electrical and Electronic Equipment ee 27 Appendix C C
28. ti lech Systems TR Connecting to the Internet To use the modem to access the Internet establish a dial up account with an Internet service provider ISP To locate an ISP near you look in a local directory or computer publication To help you establish an account your ISP provides you with the following information e User name also called user ID e Password e Access number the number you call to connect to the server e Host name and or domain name e Domain Name Server DNS server address If you use the Internet for e mail and newsgroups your ISP can also provide you with the following information e E mail or POP mail address e POP server address e Mail or SMTP address e News or NNT server address Before you can connect to the Internet you must set up a remote node client program on your computer Windows uses HyperTerminal to establish your connection to the ISP s server which is the shared computer that manages calls from clients your computer to the Internet Most if not all Windows browsers can automatically open this connection For instructions on how to set up this connection consult your ISP or your operating system s online help or printed documentation Many ISPs provide a program that installs and configures this connection automatically for you MT9234MU CDC XR User Guide 20 Chapter 4 Remotely Configuring Modems Remote configuration is a network management tool that allows you to
29. tor on the modem into a USB port connector on your computer Connecting the Phone Line Plug one end of the phone cable into the modem s jack and the other end into a phone line wall jack Note The Federal Communications Commission FCC and Industry Canada impose certain restrictions on equipment connected to public telephone systems See Appendix A for more information MT9234MU CDC XR User Guide T Chapter 2 Installing the Modem Installing the Modem Driver Installing the MT9234MU CDC XR in Windows Vista 1 Power up your computer 2 Ifyou have not already done so connect the modem s USB cable to a USB port on the computer and connect the phone line between the modem and a telephone wall jack 3 Windows detects that the new modem is present The Found New Hardware window opens Click Locate and install driver software 37 Found New Hardware Windows needs to install driver software for your Unknown Device Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device Ask me again later Windows will ask again the next time you plug in your device or log on Don t show this message again for this device Your device will not function until you install driver software Cancel 4 The window User Account Control Windows needs your permission to continue opens Click Continue 8 MT9234MU CDC XR User Guide Chapter 2
30. tributors retailers and importers to take back electronics products at the end of their useful life A sister Directive ROHS Restriction of Hazardous Substances complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase The WEEE Directive covers all Multi Tech products imported into the EU as of August 13 2005 EU based manufacturers distributors retailers and importers are obliged to finance the costs of recovery from municipal collection points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the seller from whom you purchased the product 27 MT9234MU CDC XR User Guide Appendix C C ROHS
31. u downloaded from the Multi Tech website 6 When the proper location appears in the field on this pane click Next 7 The pane Please wait while the wizard searches appears Found New Hardware Wizard Please wait while the wizard searches 2 MultiMobile MT9234MU CDC ACM XR g Cancel 8 If a warning appears for Windows logo testing click Continue Anyway MT9234MU CDC XR User Guide 13 Chapter 2 Installing the Modem 9 The message Please wait while the wizard installs the software appears Found New Hardware Wizard Please wait while the wizard installs the software Multi obile M T 3234MLI B E wdfcoinstaller0 005 all To E wD Ssustem3z 10 At the Completing the Found New Hardware Wizard pane click Finish Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for MultiMobile MT9234MU CDC ACM XR Click Finish to close the wizard After the installation is complete test the operation of the MT9234MU by registering it Open an Internet browser go to the following location and follow the on line instructions http www multitech com register 14 MT9234MU CDC XR User Guide Chapter 2 Installing the Modem Installing the MT9234MU CDC XR in Windows 7 1 Connect the modem s cable to an available USB port Windows 7 reports that the driver software was not successfully installed
32. unction Therefore before you use the modem you must configure it to match the defaults of the country in which you are using it You can configure the modem manually using AT commands or with the Global Wizard Both methods are described in the sections that follow Installing and Using the Global Wizard to Configure Country Code This section describes how to install the Global Wizard program and then how to use the Global Wizard program The Global Wizard program helps you configure your modem s homologation parameters for the country in which you want to operate the modem If your computer is running the Windows 2000 operating system or newer it is recommended that you use the Global Wizard program To install the Global Wizard program 1 If you have not already done so download the file Global Wizard from the Multi Tech website From the location where you stored the download file double click the global wizard icon In the dialog box that appears click Run The Welcome pane of the Global Wizard Setup wizard appears Click Next A License Agreement wizard pane opens If you accept the agreement click Yes D oh ownh In the next pane of the wizard select the location where you want to install Global Wizard If desired navigate to the location where you want to install Otherwise maintain the default location Click Next 7 Theinstallation proceeds and then completes e Select the Yes want to restart my computer now ra
33. untry code has been chosen Press Enter 6 The modem displays the country code in decimal format followed by OK 7 Check to be sure the code for your country is displayed If not repeat procedure to correct An example of country command and result codes follows Country Region AT Command Country Code Hexadecimal Decimal Euro NAM AT T19 0 34 default 52 You can find the complete list of country region codes on the Multi Tech Web site at http www multitech com en US PRODUCTS Categories Device Networking global modems configuration asp The Global Modem Country Approvals page displays On this page you can view approvals configuration strings and responses by country and product MT9234MU CDC XR User Guide 19 Chapter 3 Operating the Modem Front Panel The modem has 4 LEDs on the front panel indicating status configuration and activity e Data The Data LED flashes when the modem is transmitting receiving data to from another modem e Carrier Detect The CD LED lights when the modem detects a valid carrier signal from another modem It is on when the modem is communicating with the other modem and off when the link is broken e Off Hook The OH LED lights when the modem is off hook which occurs when the modem is dialing online or an swering a call The LED flashes when the modem pulse dials e Terminal Ready The TR LED lights when Windows detects and initializes the modem Mult 56K Data Fax Modem Mul
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