SCHEME USER GUIDE - Monmouthshire Homesearch
Contents
1. Due to the number of bids received by Homesearch it is not possible to notify individuals when bids have been unsuccessful MONMOUTHSHIRE HOMESEARCH USER GUIDE V6 page 5 Viewing the Property List Monmouthshire Homesearch will ensure that copies of the property list or Freesheet are available free of charge Every 2 weeks the Freesheet detailing the latest available properties will be available at the One Stop Shops libraries Housing Association offices and other locations throughout Monmouthshire For more information about the property adverts please refer to page 15 Change of Circumstances You must keep us informed about any changes in your circumstances e g adding or removing people on your application change of address employment status etc This is very important as it could result in a change to your band or your eligibility for certain properties You can download a change of circumstances form from our website or call us on 0845 900 2956 Transfers Existing tenants of Monmouthshire Housing Association MHA Melin Homes and Charter Housing will also need to apply and bid for properties using the Monmouthshire Homesearch scheme Bidding Restrictions sometimes we may restrict bidding to certain groups of applicants for example e Properties that have been adapted or specially designed to meet the needs of older people or people with disabilities unless you have been assessed as having those nee2. new properties See Homebuy below Details of any new developments will be advertised on the Monmouthshire Homesearch website Other Landlords Occasionally other landlords will advertise their properties through Monmouthshire Homesearch However they will apply their own eligibility criteria which will be different from the Common Allocations Policy Useful Contacts Monmouthshire County Council Housing www mcchousing co uk Shelter Cymru 0845 075 5005 www sheltercymru org uk Your Benefits Are Changing 0300 3031073 www yourbenefitsarechanging co uk Seren Living www serenliving co uk My Advice Gateway www myadvicegateway org MONMOUTHSHIRE HOMESEARCH USER GUIDE V6 page 17 Map of Monmouthshire O Lianthony Grosmont A465 S O Pandy LI ih G To 3 O D Skenfrith Crickhowell D lt ross Ash A40 Y Llanvethrine blangattock Vibon Avel YT Llantilio O Sm E as Llantilio Crosenny Gilwern O O CQ o O Abergavenny M th H Clydach Lidnfeist onmou o O O Llanelly Hill Llanellen he Bryn Ulanarin Wyesham 2 A40 o O Penallt Llanover mitchell Troy Raglan O The Narth Goytre Gwehdlog O Trellech O Llanishen A4042 e Little Mill O Llansoy O Llandogo inven To A472 O Llangwm o Devauden Pontypool e Llantrisant St Arvans M48 O O Llangybi Shirenewton O Oc pstow Caerwent A449 To o Mathern Newport t O O Portskewett Rogiet o O 0 0 DL 0 0 A 0 0 0 0 8 AME 4 J AOUB T 0 EL pl 0 0 LL L 0 0
3. charterhousing co uk Website www charterhousing co uk charter housing Melin Homes Ty r Efail Lower Mill Field Pontypool Torfaen NP4 OXJ Tel 08453 101102 Fax 08453 101104 Email enquiries melinhomes co uk Website www melinhomes co uk If there is anything about Monmouthshire Homesearch that you don t understand Please contact the Lettings Team at MONMOUTHSHIRE HOMESEARCH Tel 0845 900 2956 Email info monmouthshirehomesearch co uk Office opening hours Monday to Thursday 9 00am to 5 00pm and Friday 9 00am to 4 30pm The Scheme User Guide is a publication of Locata Housing Services Ltd POWERED BY Editorials photos and illustrations can only be published by permission of the publisher all rights reserved Publisher Locata Housing Services Ltd Editor Diana Martin How the scheme works STEP 1 Registration You can apply e Online at www monmouthshirehomesearch co uk e By calling 0845 900 2956 to make an application Once you have applied and been accepted onto the housing register we will e Contact you to confirm your application has been successfully registered e Let you know your application number which you will need in order to bid for properties e Tell you the priority date that you have been given and what band you have been placed in e Provide you with details of the property type and size you can bid on STEP 2 Choosing your home Available homes are a
4. income based Jobseeker s Allowance and income related Employment and Support Allowance Most working age tenants will not be able to choose to have any of their benefit paid direct to their landlord and will start to personally receive the housing element of the new Universal Credit as part of their monthly payment Each Monmouthshire Homesearch Partner will give affordability advice to applicants prior to offering you a property This advice will help applicants to make an informed choice before accepting an offer of accommodation and help the landlord to decide if the applicant has the financial ability to pay the rent If the Housing Association decides you cannot afford the property the offer will be withdrawn For more information go to www yourbenefitsarechanging co uk or Tel 0300 3031073 What do the changes mean Under the new rules if you have more bedrooms than the Government says you need you may lose part of na your housing benefit The new rules mean you willbe M ow much will lose allocated one bedroom for Lee A If you have one spare bedroom your each adult couple i housing benefit will be cut by 14 If you any other person aged 16 or over gt have two or more spare bedrooms you will lose 25 If your benefit is reduced you AM two children of the same sex under 16 EE will have to pay your landlord the difference B two children under 10 regardless of their sex WI between yo
5. may give some indication of the length of time that you may be waiting for a property of this type in a similar location e You could bid for properties of different types and in areas that attract fewer bidders However remember that you should only bid on properties that you would consider moving into e If you are in a lower band you are unlikely to be offered certain property types due to demand and in this situation it is advisable for you to consider other housing options Other Housing Options The demand for social rented housing in Monmouthshire is much greater than the number of properties available each year Here are some other housing options for you to consider Threatened with Homelessness or Homeless Already If you are going to lose your accommodation or are currently homeless please contact Monmouthshire County Council s Housing Options Team for advice and assistance by telephoning 01291 635714 or by email housingoptions monmouthshire gov uk Mutual Exchange If you are already a Council or Housing Association tenant you can swap exchange your home with another tenant A HomeSwapper MHA Melin and Charter Housing Associations all subscribe to a national mutual exchange scheme called HomeSwapper so if you are one of their tenants you can join free of charge If you are interested in exchanging with another tenant please go to the HomeSwapper website www homeswapper co uk Private Ren
6. momo sar Li access to one child E EE ES MN MM 4 Bed S Single Adult Couple 2 Children Same Sex Single Adult Couple 2 Children WA Different Sex Single Adult Couple 3 Children Same Sex Single Adult Couple 3 Children Different Sex Single Adult Couple 4 or more Children 4 4 4 a H 4 4 l vt AAA CA vt KOKARS ERRAK MONMOUTHSHIRE HOMESEARCH USER GUIDE V6 page 11 Table 2 OAP Sheltered Accommodation Property Type Flat Bungalow Household Size 1 bed 2 bed 1 bed 2 bed Single Person aged over 55 or 60 Y Y H Y H Couple aged over 55 or 60 Y Za SC Non Co Habiting Couple aged over 55 or GU Y Y Table 3 Existing Partner Tenants wishing to downsize due to under occupation Property Type OAP Hat or General Needs Flat inc Bungalows Maisonettes SIN lee Household Size 1bed 2bed 1bed 2bed 3 bed 1 Bed 2 Bed 3 Bed Single tenant aged over 55 or 60 wishing to downsize amp move to OAP Y Y Y accommodation Single tenant living in a 3 bed amp wishing to move to smaller Y S y Y accommodation Single tenant living in a 2 bed amp wishing to move to smaller Y Y J accommodation Single adult couple amp two children same sex under 16 currently living in 3 bed Single adult couple amp two children different sex aged 10 currently living in 3 bed Single adult couple amp one or more children cu
7. to be mindful of the financial implications of under occupying a property For more details of Welfare Reforms and changes to Housing Benefit please refer to page 7 What if ahome has an age restriction some properties have a minimum age requirement this will clearly be stated in the advert For example older person s accommodation will be designated for applicants aged 55 or 60 years However if no applicants within this age group bid the age limit may be reduced in 5 year bands e g 55 to 50 to 45 etc What if a home has a mobility sign Priority will be given to applicants whose needs match the adaptations already in the property Please look out for mobility signs on the property adverts We will also say what type of adaptation is in the property e g Stair lift wet room etc What if have pets Pets are not allowed in some properties as some are not suitable for certain types of pets Each Housing Association partner has different pet policies so you may wish to check before bidding Look out for pet signs on the adverts What if decide am no longer interested in a home that have bid for If you ve made a bid but changed your mind you can remove your bid on the website as long as the bidding cycle is still open Please think carefully about bidding for properties and only bid for those properties that you would like to be considered for If you bid for a property that you don t really want and the
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9. UTHS K WI HOMESEARCH Version 7 May 2014 a monmouthshire sir fynwy melt i karanan kakake in siege n Tali Sie Fyrra www monmouthshirehomesearch co uk Monmouthshire Homesearch is committed to helping everyone to access our scheme If you have any specific requirements please contact us to discuss alternative ways of accessing the scheme We can also provide information to you in Sec aa e Audio translations e Braille e Translation into other languages e One to one help from staff Remember To be considered for a property you need to actively take part in the scheme 1 Look at adverts 2 Make your choice 3 Place your bid Welcome HOMESEARCH Monmouthshire Homesearch is a letting scheme which includes a common allocation scheme that lets you choose where you would like to live In the past your Council or Landlord decided when and where you would be offered a home Now you have the chance to choose Every fortnight we advertise a variety of homes available to rent on our website You can view these adverts and decide whether you would like to be considered for any of the properties advertised We also produce a property list that is available at a variety of locations across Monmouthshire This Scheme User Guide summarises how to access and use our scheme It also aims to give you a better idea of what properties are available to rent in your area Every fortnight we provi
10. d lower case e Check your Monmouthshire Homesearch housing application number and advert reference numbers are correct before sending e Please check with your mobile phone company what they charge for SMS texts To make a bid by text message please follow these simple steps 1 Open a new text message Open a new text message Type in your Monmouthshire Homesearch housing application number making sure to include ALL letters MONHA1234 and numbers ER Then followed immediately by a hash mark MONHA1 234 Enter the advert reference number of your first bid MONHA1 234 422 If you have finished bidding then send If not keep following the instructions below Enter the advert reference number of your second bid followed immediately by hash mark MONHA1234 422 562 When you have entered all of your bids send your text message bid to 07781 472726 Assisted Bidding Monmouthshire Homesearch operates an assisted bidding service for applicants who may need assistance to find a home and bid for suitable properties If you would like to use this service please contact the lettings team on 0845 900 2956 The Adverts Please read the advert carefully before placing a bid or call our Lettings Team if you have any questions on 0845 900 2956 See the Monmouthshire Homesearch website for cycle dates This is an example of an advert 3 bed house Ref No 411 Brynglas Gihvern Monmouthshire Landlord Monmouthshire H A Garden gas c
11. de feedback so you re able to see how long successful customers have waited for a home and what level of priority they had been given We believe this information will be helpful to you when making decisions about where you want to live and how long you might have to wait There is a very high demand for social housing in Monmouthshire We are unable to rehouse everyone on the housing register because only a relatively small number of properties become available each year There are however a number of other housing options available to you which may mean you do not have to wait for long for a new home Please refer to page 17 for details of other housing options that may be available to you If you need this information in your own language or information on any of our other services please contact us and we will be happy to help Os hoffech gael y wybodaeth hon neu unrhyw rai o n gwasanaethau eraill yn eich iaith eich hun cysylltwch a ni a byddwn yn fwy na pharod ch helpu HI Ets BI IL gt AIN A ta EU BOT ID gt CARERS gt BUM RE he a Si vous d sirez ces renseignements ou toutes informations concernant d autres services dans votre propre langue veuillez nous contacter et nous serons heureux de vous aider aid am are Yaa at SAN HAS Vast A A HS Aa KUAT HM A aed et aA Hus saa Goh Hil aA gerot ah RA Belt Ti Je eli chcesz uzyska te informacje lub potrzebujesz jakichkolwiek dodatkowych us ug w swoim ojczys
12. ds Properties reserved for applicants from the waiting list first time home seekers homeless applicants or the transfer list existing tenants This is to ensure that properties are allocated in accordance with the approved letting quotas e We may also use local sensitive lettings policies to restrict the type of problem household moving into a particular neighbourhood This is to try and build balanced communities and any special conditions or restrictions will be clearly stated in the property advert sometimes we may restrict bidding to certain groups of applicants for example e Properties that have been adapted or specially designed to meet the needs of older people or people with disabilities unless you have been assessed as having those needs Properties reserved for applicants from the waiting list first time home seekers homeless applicants or the transfer list existing tenants This is to ensure that properties are allocated in accordance with the approved letting quotas Currently our quotas require 35 to transfers 35 to homeless and 30 to home seekers We may also use local sensitive lettings policies to restrict the tyoe of household moving into a particular property This is to try and build balanced communities and any special conditions or restrictions will be clearly stated in the property advert Exclusions and Demotions In certain circumstances applicants can be excluded from the waiting
13. dvertised every fortnight on the Monmouthshire Homesearch website and via the property Freesheet Available homes will be advertised every second Wednesday and you can register your interest bid on properties up until midday the following Monday this is Known as the bidding cycle For details of the bidding cycle please visit the Homesearch website or call 0845 900 2956 You are not limited in the number of properties that you may bid on However you should only bid on properties that you would consider moving into and are eligible for Please refer to pages 10 11 to find out what property sizes and types you are eligible for You can bid on properties in the following ways e Online at the www monmouthshirehomesearch co uk e By text message 07781 472726 which is available 24 hrs e By post using a coupon Please see pages 12 13 for more information on how to bid on available properties STEP 3 Offer of Accommodation Once the bidding cycle has closed the bids are placed into priority order to produce a shortlist of eligible applicants for each property Any offer is subject to your application being verified checked and approved to confirm your circumstances If your application cannot be verified the offer may be made to another applicant Once this has been completed you will be invited to view the property If you refuse the property the next person on the shortlist will be invited to view i
14. e given on screen You will need to Know your application number and date of birth of the lead applicant in order to log on If you lose your log in details please contact Monmouthshire Homesearch and we will provide them for you On the website there is an online copy of the freesheet if you see a property that you are interested in and meet the eligibility criteria you can place a bid If you have made a bid but then change your mind you can remove the bid on the website as long as the bidding is still open You can also view your bidding history once you have logged in Bidding by coupon Coupons will be posted to you if you request them Contact Monmouthshire Homesearch who will send you a pack of 8 personalised Coupons H Monmouthshire Homesearch Bid Coupon H Tick this box if you need more coupons sent to you Q Q O bh Q Q O N Q Q O wW Ch a D C x E D D E E E OOOOORBOOOO OOOOBROOOOO OOOOOOROOO 9 OROOOORNOOOs NOOOOOOODS OOOOOOROOO Q OOOOOOROOO 5 OOOOOOROOO O O WAN DOAK ON A y 2 3 4 5 6 TA 8 9 0 m m How to complete your HOMESEARCH coupon e Your coupon has your name and your HOMESEARCH Housing Application number printed on it please check that these details are correct The staff at the Council s One Stop Shops will hand out property Freesheets and can help people to bid Bryn Y Cwm Abergavenny One Stop Shop Tel 01873 735800 Central Monmouthshire Monmo
15. entral heating Ideal family home Rent 76 61 pw located in quiet village location Generous sized Water And Sewerage Charge 10 13 pw property with front garden and large rear garden On T C a ae street parking only Key to advert symbols the property property is suitable for gama gt d Floor level of GE AGE AGE AGE Property designed for el 1 3 E ILG LI 2 3 la popen tta MODIN le LANE O Mobility Level 3 Suitable for EE 2 people who cannot manage A 3 Suitable for wheelchair L people only able to manage 1 OM J steps or stairs and may use a or 2 steps or stairs user indoors and outdoors wheelchair some of the day priority given to those with connection to the parish Garden Y Lift No Lift Ali f There will be a brief description of the property giving you more information Additional photographs and floor plans may also be available on the website ET i MONMOUTHSHIRE HOMESEARCH USER GUIDE V6 page 15 Feedback The feedback on all lettings will be provided on the website when you log in and also on the Freesheet This is an example of feedback on let properties Property Advert List Issue Size He Date Reference Type Charter Housing 09 Jan 2013 280 2 Bed House Troy Way Monmouthshire Housing Association 31 Oct 2012 163 2 Bed House Tulip Gardens Understanding feedback reports e Property issue date this is the date tha
16. g need and with a local connection to Monmouthshire will be considered first Applicants who are not in housing need or have no local connection to Monmouthshire will normally be placed into Band 5 and are unlikely to receive an offer of accommodation If you bid on the same home as someone else that Is in the same band as you we will usually offer the property to the person that has been waiting the longest in that band and who meets the letting criteria If you move up to a higher band your effective date will start from the day that you moved up into the higher band If you then move back to a lower band your effective date will go back to the same day that you were in the lower band this is usually the date that you first went onto the housing register If you think that you have been placed into the wrong Allocation Scheme band you can request a review of this decision by contacting Monmouthshire Homesearch on 0845 900 2956 Rural Allocations Policy The Rural Allocations Policy will be used to allocate the first 10 homes on all new housing sites and on all subsequent lettings of these properties in rural areas of Monmouthshire The purpose of the policy is to ensure that homes developed for local people are allocated as intended therefore applicants must meet the rural local connection criteria if they wish to be considered for one of these properties For more information please visit the Monmouthshire Homesearch web
17. list or have their priority reduced due to unacceptable behaviour or current or former rent arrears Anyone affected by these criteria will receive a written explanation If you disagree with the decision you have the right to request a review Medical and Welfare Cases If you need to move due to medical reasons or on welfare social grounds please contact Monmouthshire Homesearch to discuss your situation and how moving will help you You will be asked to complete a medical or welfare application form and will be expected to provide supporting information about your situation and how your current accommodation is affecting you Help amp Assistance If you have any questions about how the scheme applies to you or about bidding for properties there are fully trained staff available to support you Please call Monmouthshire Homesearch on 0845 900 2956 Things to think about before you bid Before bidding for a property you should consider the following What can bid for When you register for housing you will receive a welcome letter telling you what band you are in along with the type of property and how many bedrooms you are entitled to bid for This will depend on the number of people and relationships in your household including the age and sex of any children There is an eligibility table on pages 10 and 11 showing you what you can bid for If you are going to be claiming Housing Benefit you need
18. ll be by date of entry into Band 2 not original date Average Waiting Time 6 8 months Medium Housing Need Priority within this Band will be by date of entry into Band 3 not original date Non Priority homeless Lacking one bedroom Intentionally homeless Medium medical need Medium welfare need Leaving Armed Forces Split families Children in flats Applicants with resident child ren occupying one bedroom bedsit accommodation Average Waiting Time 12 18 months a a a e a NNN Low Housing Need Priority within this Band will Low medical need be arranged in order of date y Low welfare need of application Sharing facilities vd Refusals owed a reasonable preference Average Waiting Time J coca Wan tenants with a local connection 20 months f Minor disrepair Caravan dwellers Band 5 No Housing Need Home owners Adequately housed tenants without a local connection Serving Armed Forces personnel Serving prisoners Sufficient financial resources Refusals not owed a reasonable preference No local connection Priority within this Band will be arranged in order of date of application Unlikely to be re housed 4 4 J 4 J J J Which properties can bid for The tables below shows what type and size of properties you can bid for Table 1 General Needs Accommodation Property Type Flat Maisonette House Household Size 1bed 2bed 3bed 1bed 2 bed Non Parlour Parlour Type
19. n refuse it you may be demoted to a lower band if we consider that it was a suitable property Why haven t I been invited to view the property This is due to either e You are not top of the shortlist e You do not meet the lettings criteria called an ineligible bid e The property has been prioritised for a transfer and you are a home seeker or vice versa e Your situation is awaiting assessment by the Exclusion Panel due to your behaviour see Other Restrictions e The property is no longer available Why am ineligible to bid for some properties You can only be considered for the type of properties that you have been assessed as being suitable for If you don t know what type of property you are eligible for please see the tables on pages 10 and 11 Alternatively contact Monmouthshire Homesearch and we will confirm your property eligibility What if need help bidding In some circumstances we will help you to bid Please contact Monmouthshire Homesearch on 0845 900 2956 SO we Can discuss the options available MONMOUTHSHIRE HOMESEARCH USER GUIDE V6 page 7 Welfare Reforms How wii they affect me Welfare reforms will cut the amount of benefit that people receive if they are deemed to have a spare bedroom in their social housing property This measure will apply to tenants of working age under 62 Universal Credit will replace Working Tax Credit Child Tax Credit Housing Benefit Income Support
20. rrently living in a 4 bed NON IS KEY If no interest has been expressed by a couple 2 bedroom OAP sheltered accommodation may be offered to single applicants with the exception of partner transfers Age restrictions will apply to OAP and sheltered accommodation Bungalows and or ground floor adapted accommodation may be offered to younger applicants who have a recognised medical condition that requires them to have accessible accommodation A parlour type house is a house with a separate dining and living room These properties are allocated to larger families Y Applicants tenants who bid for properties that they will be under occupying will be required to undergo an affordability assessment which may result in an offer of accommodation being withdrawn KA Ways to bid Bidding on the Internet Before placing a bid you must read the property advertisement details carefully to make sure that you really want to be considered for the property All of our adverts include the postcode and using the Internet you can search of websites such as Google Earth or Up My Street to find out more information about the local area If you need any assistance to bid or have any questions about the properties advertised please give our Lettings Team a call on 0845 900 2956 The quickest and easiest way to express an interest bid is through our website www monmouthshirehomesearch co uk Instructions ar
21. site and click on useful Information to find a copy of the Policy Below is asummary of the banding system which also gives you an indication of how long you may have to wait before being offered accommodation The length of time you will wait will depend on the type of property you require and the area you choose For a full copy of the Allocations Policy please visit our website or telephone our Lettings Team Urgent Housing Need Priority within this Band will be by date of entry into Band 1 not original date Special management lettings People occupying unsanitary or unfit housing Exceptional medical need Exceptional welfare need Average Waiting Time 5 9 weeks Band 2 A Priority within this Band will be by date of entry into Band 2 not original date Average Waiting Time 6 8 months NNNNNNNNNN RSL tenants requiring permanent decanting National witness mobility scheme referrals High Housing Need Lacking 2 or more bedrooms Lacking basic amenities Care leavers child in need Vacating adapted or disabled property Tenants under occupying by one or more bedrooms Successors who are under occupying Move on from supported housing High welfare need Major disrepair Foster Carers adoptive parents adult placement and supported lodging providers MONMOUTHSHIRE HOMESEARCH USER GUIDE V6 page 9 Band 2 B High Housing Need Priority within this Band Y Homeless households full duty wi
22. t If you bid for a property but then refuse it you will be eligible for one more offer of accommodation If you refuse two offers your application will be demoted to Band 4 or 5 Whilst you are demoted should you refuse a third offer your application will be excluded from the housing register for 12 months If you successfully bid for more than one property in the same bidding cycle we will contact you to ask which property you would prefer as your first choice We will usually contact you within a week of the of the bidding cycle closing If we invite you to view a home and you do not plan to attend you should let the Housing Association know as this may count as a refusal Whilst a property is under offer to you you won t be able to place bids on other properties STEP 4 Feedback Feedback information will be available on our website and Freesheets once homes have been let The feedback tells you how many people have bid for the property along with the band and waiting time of the successful bidder This helps you to see how long successful bidders have been waiting for homes Once bidding has closed you will be able to view your position on the shortlist on the Monmouthshire Homesearch website This is called ranking However please be aware that if a letting quota has been applied to the property this may well affect your ranking e g preference to transfers See below for Bidding Restrictions information
23. t the property was advertised in the Monmouthshire Homesearch freesheet e Advert reference this is the reference number given to properties advertised in the property Freesheet Each property has its own unique reference number you use this number when you bid on a property e Size and property type this is simply a description of the property advertised Location this is the address of the property e Bids this is the total number of bids that were made for each property e Banding and Priority Date this information is very useful as you can look at what bands successful customers were in and how long they waited in the priority band for a home Applicant Type this states whether an applicant has transferred from an existing tenancy or was an applicant from the Housing Register known as a Homeseeker REMEMBER How long you wait for a property will depend on a number of factors For example which band you are in how long you have been on the housing register and the available properties within your chosen areas Location LETTING INFORMATION No of Bids Application Band Type Priority Date 06 Jul 2009 Transfer 17 Apr 2012 Homeseeker How can this information help you You may wish to use this information to influence how you make your bids in the future for example e If an applicant has been offered a property and was in the same band note how long they waited This
24. ted Housing Monmouthshire County Council provides advice and guidance on housing issues If you are looking for somewhere to live or need assistance on how to access the private rented sector please contact their Housing Options Team on 01291 635714 Homebuy options Homebuy is a way to make owning a home more affordable The scheme is intended to target people who can access and afford a mortgage but are struggling to get a foot on the property ladder Properties are made available at discounted rates typically around 30 below the market value To find out if there are any schemes running in your area please contact our housing association partners Details of Homebuy properties can also be found on the Homesearch website www monmouthshirehomesearch co uk Intermediate Market Rent Properties The housing associations will also occasionally advertise properties via the Homesearch scheme that are offered on Assured Shorthold Tenancies initially for 6 months and where an intermediate rent is offered usually 20 lower than the market rent A deposit and references will be required from the housing association and full details will be included in the property advert For more information please visit the Monmouthshire Homesearch website New Developments Housing associations will also advertise new developments via the Homesearch scheme These may be offered on a tenure neutral basis whereby applicants can rent or purchase the
25. tym j zyku skontaktuj si z nami a z przyjemno ci b dziemy s u y Ci pomoc Ak chcete t to inform ciu pr padne ak ko vek in z na ich slu ieb vo svojom vlastnom jazyku kontaktujte n s a radi v m pom eme Ha szeretn d az anyanyelveden olvasni ezt a t j koztat st s b rmely m s szolg ltat sunkr l sz l inform ci t vedd fel vel nk a kapcsolatot s r mmel seg t nk Aena Af il IS a en bad Ra gka TATORT AN rape SS 340 m A9 ws dal a nd stb ye oly MONMOUTHSHIRE HOMESEARCH USER GUIDE V6 page 3 Monmouthshire Homesearch is a partnership between the Local Authority and the three largest Housing Associations that operate in Monmouthshire All social rented accommodation is advertised and allocated via this scheme The members of this partnership are listed below Monmouthshire County Council Housing Options Team Ty r Efail Lower Mill Field Pontypool Torfaen NP4 OXJ N monmouthshire Tel 01291 635714 Fax 01495 766157 S sir fynwy Email housingoptions monmouthshire gov uk Website www monmouthshire gov uk Monmouthshire Housing Association Nant Y Pia House Mamhilad Technology Park Mamhilad Monmouthshire NP4 0JJ M MPA Tel 0845 6772277 Fax 0845 6775544 Te Email mail monmouthshirehousing co uk Website www monmouthshirehousing co uk Charter Housing Association Exchange House High Street Newport NP20 1AA Tel 01633 212375 Fax 01633 245930 Email lettings
26. ur housing benefit and your rent KAWA 6 any other child 6 a carer who doesn t normally live with you if you or your partner need overnight care Benefit Limits From October 2013 the overall amount of benefit you can receive will be capped The Government will add up how much money you get from a range of benefits including housing benefit jobseeker s allowance income support employment support allowance child benefit child tax credit and carer s allowance If the total comes to more than the maximum amount allowed your housing benefit payments will be reduced The maximum amount of benefit you will be able to receive from October 2013 will be Y 500 per week for single parents Y 500 per week for couples with or without children Y 350 per week for single people without children This will not apply to you if X you get pension credit or working tax credit X amember of your household is claiming disability living allowance attendance allowance industrial injuries benefits or the support element of employment support allowance DISCLAIMER The information contained in this section is correct at time of print but is subject to change by the Government When you register for housing we will assess your application and you will be placed into one of 6 housing needs bands We will aim to assess your application within 10 working days and you will be placed into one of 5 housing need bands Applicants in housin
27. uth One Stop Shop Tel 01600 775200 Lower Wye Chepstow One Stop Shop Tel 01291 635700 Severnside Caldicot One Stop Shop Tel 01291 426400 Free internet access is also available at Abergavenny Library Tel 01873 735980 Caldicot Library Tel 01291 426425 Chepstow Library Tel 01291 635730 Monmouth Library Tel 01291 775215 Usk Library Tel 01291 674925 Multi Agency Centre Abergavenny Tel 01873 733590 You can also place a bid at one of our Housing Association offices See page 3 for contact details e Each property has a 3 digit reference number shown in the property advert in the HOMESEARCH property list e For example if you want to apply for the properties which have the reference number 456 491 and 444 you should mark the coupon as shown in the example copy You should put an X in the first column against the relevant first digit of the reference number e Put an X in the second column against the relevant second digit of the reference number then put an X in the third column against the relevant third digit of the reference number e Return your coupon by post The address is on the coupon but you will need to put a stamp on it Please allow sufficient time for your coupon to reach us by post If your coupon is received after the bidding cycle has closed your bid will not count MONMOUTHSHIRE HOMESEARCH USER GUIDE V6 page 13 Bidding by text message e You can enter your bids in both upper an
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