User's Guide
Contents
1. 3 AC 1500 mm DC 1500 mm Environmental specifications Operating conditions Storage conditions 0C 55C 40C 70C Relative humidity range under normal operating conditions 20 75 The terminal is not protected against ingress of water or liquids of any type External antenna specifications Operating frequency range Nominal antenna cable impedance Antenna cable connector 890 960 MHz and 1710 1880 MHz 50 Ohm Standard FME male connector Copyright 2002 Nokia All rights reserved 22 Technical specifications Electro magnetic compatibility Europe The GSM terminal is tested for electro magnetic compatibility EMC according to the ETS 300 342 1 13 standards The application module fullfils the ITU T standard and the ETS 300 001 specifications for PBX extension and trunk connections The module supports also ETS 300 659 Calling Line Identification FSK and DTMF Copyright 2002 Nokia All rights reserved 23 Important safety information 10 Important safety information The Nokia 22 power supply ACW 5 converts line voltage of 110V 220V 230V AC to low voltage DC Note The power supply socket should be easily accessible and it must not be cov ered The power supply is insulation class 2 covered WARNING Dangerous voltage Do not attempt to open the casing Note This power supply is for indoor use only Do not expose the unit to water rain or dust The power supply should be2. 2002 Nokia All rights reserved 24 Important safety information Emergency calls Remember to make or receive any calls the terminal must have sufficient power and be properly installed in a service area with adequate signal strength Emergency calls may not be possible on all wireless networks or when certain network services and or product features are in use Check with the network service provider When making an emergency call remember to give all the necessary information as accurately as possible Remember that your terminal may be the only means of communication at the scene of an accident do not cut off the call until given permission to do so Note Emergency numbers vary in different areas and countries Check the local emergency number In some networks calls to the emergency number may be possible even without a SIM card Copyright 2002 Nokia All rights reserved 25 Care and maintenance 11 Care and maintenance Your Nokia 22 terminal is a product of superior design and craftsmanship and should be treated with care The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years When using the terminal or any accessory Keep it and all its parts and accessories out of the small children s reach Keep it dry Precipitation humidity and liquids contain minerals that will cor rode electronic circuits Do not use or store it in dusty dirty areas D
3. rViCes sessssssccssseessseeseeee 6 3 Setting up the terminal 8 4 PBX installation 00 11 Connecting the terminal to a PBX trunk line nn eseseeeccsseeseeseeeeeee 11 Connecting the terminal to a PBX extension line 12 5 Light indicators 16 6 Tone indicators 18 For your safety 7 Nokia 22 accessories 19 8 Troubleshooting First things to CHECK Dial tone is not heard 20 Noise is heard during a call 20 Reception iS POOP 20 Entering PIN code does not SUCCEED since dante cn Ate cantare 21 Nokia 22 cannot be reached in EXTENSION MOE csceessseeecsseeeseeeessees 21 9 Technical specifications 22 10 Important safety information eseesseseeeeeeeeees 24 11 Care and maintenance 26 Copyright 2002 Nokia All rights reserved Introduction 2 Introduction Congratulations on your purchase of the Nokia 22 PBX connectivity terminal The Nokia 22 features two Private Branch Exchange PBX interfaces In addition to PBX connectivity solutions the Nokia 22 can also be used in conjunction with other fixed GSM solutions and various data solutions You may find more information of Nokia 22 and downloadable files on the Nokia web site www nokia com The Nokia 22 incorporates GSM terminal 1 application module 2 antenna 3 PBX extension connector 4 PBX trunk connector 5 RS 232 data connector 6 power supply connector 7 Copyright 2002 Nokia All r
4. Troubleshooting 8 Troubleshooting For more information on troubleshooting please see FAO Frequently Asked Questions at www nokia com E First things to check 1 Ifa telephone is connected to the terminal check that it is connect ed to the trunk connector and that the connection is firm 2 Check that the power supply is firmly connected to the terminal and to an AC outlet 3 Check that the antenna is firmly connected to the terminal E Dial tone is not heard If the dial tone is not heard when you lift the receiver of the telephone connected to the terminal 1 Check that the power supply is firmly connected to the terminal and to the AC wall outlet 2 Check the light indicators for further information 3 If the dial tone is still not heard disconnect the power supply from the AC wall outlet and then reconnect it H Noise is heard during a call The terminal may be too close to a telephone or another electronic device Position the terminal and the devices possibly interfering with the terminal further apart from each other E Reception is poor If there are problems with reception for example interruptions in speech the signal may be too weak Check the signal strength If the signal is weaker than 95 dBm move the terminal to another location If the terminal does not receive a stronger signal contact your service provider Copyright 2002 Nokia All rights reserved 20 Troubleshooting E Entering PIN c
5. disconnected from the socket when the terminal is not in use for a prolonged period of time or when the power supply is not con nected to the terminal When you disconnect the power cord of the power supply grasp and pull the plug not the cord IMPORTANT Use only the power supply approved by Nokia The use of any other types will invalidate any approval or warranty applying to the terminal and may be dangerous Operating environment Operation of any radio transmitting equipment including the Nokia 22 terminal may interfere with the functionality of inadequately protected medical devices Consult a physician or the manufacturer of the medical device if you have any questions Other electronic equipment may also be subject to interference As with other radio transmitting equipment users are advised that for the satis factory operation of the equipment and for safety reasons it is recommended that the equipment should only be used in the normal operating position Only qualified service personnel should service the terminal Faulty service may be dangerous and may invalidate any warranty applicable to the terminal Do not cover the terminal Do not use the terminal in an environment where strong radiation or magnetic fields may exist Note that the terminal is for indoor use only Failure to observe these instructions may lead to suspension or denial of tele phone services for the offender legal action or both Copyright
6. is active the terminal attempts to connect to the network within 20 30 seconds If the AutoPIN feature is not active light indicator 4 starts to blink and you have to enter your PIN code before the network connection can be established The network connection is established when light indicator 3 lights up The PBX trunk line connection is established when light indicator 1 lights up ca Note When the Nokia 22 terminal is connected to an extension line of a PBX some precautions must be taken into account If no calling restrictions have been set up any caller calling the Nokia 22 terminal s GSM number gains access to the outgoing PBX tunk line and can make phone calls that are charged to the PBX owner To prevent this situation the PBX must be configured to deny any outgoing calls coming from the extension line the Nokia 22 is connected to If the PBX cannot be configured in such a way it is possible to configure the Nokia 22 to automatically call a predefined extension number when it receives a GSM call For further information about PBX configuration see your PBX user s guide Call monitoring A PBX tells to the Nokia 22 that the call is disconnected by providing either a busy tone ora silence to Nokia 22 To clear the call to GSM network the Nokia 22 shall be selected to monitor either one of those The default is monitoring silence Setting up the busy tone monitoring When the Nokia 22 is used in the extension mode with
7. to the PBX extension B subscriber answers the call Copyright 2002 Nokia All rights reserved 15 5 Light indicators e Light indicators 1 and 2 indicate the state of the application module e Light indicators 3 4 and 5 indicate the state of the GSM terminal e The light indicators display the signal strength for approximately one minute if you key in 777 using the telephone connected to the terminal Light indicators Table 1 Application module light indicators 1 2 Description On The extension mode is active On The trunk mode is active Table 2 GSM terminal light indicators 3 4 5 Description Power is off Blinking Power is on The terminal is attempting to connect to the telephone network On In service On On Call in progress On Blinking The terminal has received a call Blinking Enter the PIN code Blinking Blinking Enter the PUK code On On On The terminal has received an SMS message or voice mail Copyright 2002 Nokia A rights reserved 16 Light indicators 3 4 5 Description On On Blinking The terminal has no space for new SMS messages The oldest message is automatically deleted Blinking Blinking Install the SIM card Blinking Blinking Blinking An error has occurred Contact service personnel Table 3 Sign
8. Electronic user s guide released subject to Nokia User s Guides Terms and Conditions 7th June 1998 User s Guide Issue 4 9353068 DECLARATION OF CONFORMITY We NOKIA CORPORATION declare under our sole responsibility that the product TME 1 is in conformity with the provisions of the following Council Directive 1999 5 EC A copy of the Declaration of Conformity can be found from http www nokia com phones declaration_of_conformity Copyright 2001 2002 Nokia All rights reserved Reproduction transfer distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation Other product and company names mentioned herein may be trademarks or tradenames of their respective owners Nokia operates a policy of continuous development Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice Under no circumstances shall Nokia be responsible for any loss of data or income or any special incidental consequential or indirect damages howsoever caused The contents of this document are provided as is Except as required by applicable law no warranties of any kind either expressed or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose are
9. a PBX there is a need for the detection of the busy tone in the PBX Tone detection is needed because the PBX emits the tone when the hook on transition occurs in the extension line The Tone Teaching feature in Nokia 22 is used to teach the Nokia 22 the busy tone of each PBX Copyright 2002 Nokia All rights reserved 13 PBX installation After the Nokia 22 has physically been installed to the final position the learning mode can be activated 1 Call from another extension to the extension where Nokia 22 is in stalled 2 After you get the dial tone from Nokia 22 dial H H 1234 88 own_ext_number own_ext_number is the extension number where you are com manding the Nokia 22 from 3 After the last digit put the receiver down and wait until the Nokia 22 calls you back 4 When the phone in the extension rings pick up the receiver and listen to the tone e f you hear a busy tone the learning did not succeed and you should repeat the steps e f you hear the command query beep three beeps Nokia 22 has learned the busy tone Set the hook on and wait for 60 seconds The Nokia 22 will reboot itself before it is ready for use Making an incoming test call Make a call to the terminal s GSM number For details on the number contact your service provider The terminal answers the call and places the PBX extension line off hook The PBX then emits a dial tone and you can dial an extesion number or outgo
10. al strength 1 2 3 4 5 Signal strength Blinking No signal On Approx 105dBm On Blinking Approx 100dBm On On Approx 95dBm On On Blinking Approx 90dBm On On On Approx 85dBm On On On Blinking Approx 80dBm On On On On Approx 75dBm On On On On Blinking Approx 70dBm On On On On On Approx 65dBm Copyright 2002 Nokia All rights reserved 7 6 Tone indicators Tone indicators The following tones indicate the state of the terminal when a telephone is used to change the terminal s settings or to check whether the terminal has received new SMS messages Tones Description Enter SIM card Enter PIN code Enter PUK code Error OK SMS received Copyright 2002 Nokia All rights reserved 18 Nokia 22 accessories 7 Nokia 22 accessories For details and availability of Nokia 22 Accessories contact your local dealer Power supply ACW 5 Supplied with the terminal Backup battery set Features a backup battery BBW 4 and power supply ACW 4 Data package Features an RS232 data cable and an AT command guide Antenna adapter XRP 3 Allows an external antenna to be con nected to the terminal Configurator software For a more advanced configuration of the terminal Features the software a cable and an Operator s Guide Copyright 2002 Nokia All rights reserved 19
11. all The x represents a value ranging from 1 the lowest volume level to 10 the highest volume level Copyright 2002 Nokia All rights reserved 10 PBX installation 4 PBX installation For detailed information on how to connect the Nokia 22 to a PBX contact your service provider This section informs of the mandatory settings needed when connecting the Nokia 22 to a PBX For more information about PBX configuration contact your PBX service provider E Connecting the terminal to a PBX trunk line 1 Disconnect the terminal s power supply from the AC wall outlet 2 Connect the terminal to the PBX trunk line using an RJ 11 cable 3 Connect the power supply to the terminal If the AutoPIN feature is active the terminal attempts to connect to the network within 20 30 seconds If the AutoPIN feature is not active light indicator 4 starts to blink and you have to enter your PIN code before the network connection can be established The network connection is established when light indicator 3 lights up The PBX trunk line connection is established when light indicator 1 lights up Copyright 2002 Nokia All rights reserved 11 PBX installation A Warning Inappropriate installation of the Nokia 22 terminal to a PBX may damage the PBX or the Nokia 22 terminal If an extension line of the PBX is connected to the terminal s trunk connector the devices attempt to feed current to each other and they can be damaged To avo
12. e of interferences try to increase the distance inbetween About connecting Nokia 22 to the PBX Private Branch Exchange see the next chapter PBX installation Copyright 2002 Nokia All rights reserved Setting up the terminal Connecting the power supply 1 Connect the power cord from the power supply to the terminal 2 Connect the power supply to an AC wall outlet Entering the PIN code The PIN Personal Identification Number code protects your SIM card against unauthorised use It is usually supplied with the SIM card Use the telephone connected to the terminal to enter the PIN code When light indicator 4 blinks lift the receiver When the enter PIN code tone is heard enter the PIN code followed by The OK tone is heard and light indicator 3 lights up If the opeartion fails see Entering PIN code does not succeed on page 21 If the AutoPIN feature is active the terminal automatically enters your PIN code the next time the power is switched on Checking the signal strength To check the signal strength lift the receiver of the telephone connected to the terminal and key in 777 Make sure the signal strength is adequate to make and receive calls The signal strength is indicated by the light indicators for aproximately one minute see Light indicators on page 16 Making a test call Make the test call using the telephone connected to the terminal To adjust the volume key in O x during the c
13. id damage to the devices an analogue trunk line of the PBX must be connected to the terminal s trunk connector with a standard 6 6 pin RJ 11 cable that has only its two middle pins connected An analogue extension line of the PBX must be connected to the terminal s extension connector with a standard 6 6 pin RJ 11 cable that has only its two middle pins connected Note that the terminal s trunk and extension connectors cannot be used at the same time to connect a device Do not connect the Nokia 22 to a digital ISDN interface of a PBX Making an incoming test call Make a call to the terminal s GSM number For details on the number contact your service provider The terminal redirects the call to the switching centre and sends a ringing tone to the PBX trunk line The switching centre then answers and redirects the call Making an outgoing test call The PBX must be configured to route certain outgoing numbers for example numbers with a mobile prefix to the trunk line the Nokia 22 is connected to before an outgoing call can be made When the PBX sends a number to the terminal the terminal connects the call E Connecting the terminal to a PBX extension line 1 Disconnect the terminal s power supply from the AC wall outlet 2 Connect the terminal to the PBX extension line using an RJ 11 cable 3 Connect the power supply to the terminal Copyright 2002 Nokia All rights reserved 12 PBX installation If the AutoPIN feature
14. ights reserved Introduction E Package contents 1 Nokia 22 sales package Nokia 22 User s Guide Nokia 22 GSM terminal Application module Power source with a wall rack AC and DC cables on no A UU N Screws E Network services The cellular device described in this user guide is designed to be used as an end user terminal on the GSM 900 and GSM 1800 networks and on the GSM 900 1800 dual band network For information on different Copyright 2002 Nokia All rights reserved Introduction network services operational in GSM networks please consult your network service provider Note that dual band functionality is a network dependent feature Check with your local service provider if you can subscribe to and use the dual band functionality Copyright 2002 Nokia All rights reserved Setting up the terminal 3 Setting up the terminal If you use the Nokia 22 Configurator Software refer to the Operator s Guide supplied with the software for instructions on how to use the terminal To use the Nokia 22 for the first time proceed as follows 1 Install the SIM card 2 Mount the GSM terminal on the application module WwW Connect the terminal to a DTMF telephone or to a PBX Connect the power supply to the terminal and to an AC wall outlet Enter the PIN code if your SIM card requires it Check the signal strength YN A WN A Make a test call Caution In order to comply with RF exposure requireme
15. ing number After that the PBX connects the call Making an outgoing test call Make a call to the PBX extension number the terminal is connected to The terminal answers the call After that a dial tone is heard provided that the terminal has been set to emit a dial tone and you can dial the desired number The terminal connects the call The PBX can also be configured to automatically route certain numbers Copyright 2002 Nokia All rights reserved 14 PBX installation Functionality in extension mode Outgoing call on the extension line mode A 1 User keys in the number of the extension to which the Nokia 22 is connected Terminal answers the call and emits a dial tone User keys in the B subscriber s number Terminal establishes the call Outgoing call on the extension line mode B 1 User keys in the number of the extension where the Nokia 22 is con nected Terminal answers the call and provides silence User keys in the B subscriber s number Terminal establishes the call Incoming call on the extension line mode A 1 2 3 4 Terminal answers the call and opens the extension line PBX emits a dial tone User enters an extension number or outgoing number PBX routes the call as if the call would come from an extension tel ephone Incoming call on the extension line mode B 1 2 3 Terminal answers the incoming call and opens the extension line Terminal sends a predefined number
16. made in relation to the accuracy reliability or contents of this document Nokia reserves the right to revise this document or withdraw it at any time without prior notice The availability of particular products may vary by region Please check with the Nokia dealer nearest to you For your safety 1 For your safety HOS SEs Read these simple guidelines Breaking the rules may be dangerous or illegal Further detailed information is given in this manual INTERFERENCE All wireless equipment may get interference which could affect per formance QUALIFIED SERVICE Only qualified service personnel must repair equipment INSTALLATION Follow the installation instructions Use only approved accessories CONNECTING TO OTHER DEVICES When connecting to any other device read its user s guide for detailed safety instructions Do not connect incompatible products MAKE BACKUP COPIES Remember to make backup copies of all important data EMERGENCY CALLS This terminal like all wireless equipment operates using radio signals wireless and landline networks as well as user programmed functions which cannot guarantee conncetion in all conditions Therefore you should never rely solely upon any wireless equipment for essential communications e g medical emergencies Copyright 2002 Nokia All rights reserved Table of contents 1 For your safety 3 2 Introduction 5 Package contents Network S
17. nts install the terminal so that a minimum distance of 20 cm can be maintained between the antenna and all persons If you use an external antenna install the antenna so that a minimum distance of 20 cm can be maintained between the antenna and all persons with antenna gain not exceeding 3 dBi Warning To avoid damage to the SIM card do not connect the A power supply to an AC wall outlet before you have installed the SIM card and mounted the GSM terminal on the application module Installing the SIM card Keep all miniature SIM cards out of the reach of small children The SIM card and its contacts can easily be damaged by scratches or bending so be careful when handling inserting or removing the card Copyright 2002 Nokia All rights reserved Setting up the terminal Insert the SIM card ensuring that the golden contact area is facing downwards F Mounting the GSM terminal Mount the GSM terminal on the application module using the three screws supplied with the terminal Connecting a telephone Connect a DTMF telephone to the trunk connector Warning To avoid damage to the devices the telephone must be connected to the trunk connector with a standard 6 6 pin RJ 11 connector that has only its two middle pins connected The distance between the telephone or a PBX and Nokia 22 should not be less than 1 meter Distance from one Nokia 22 terminal to another Nokia 22 should be greater than 30 cm In cas
18. o not store it in hot areas High temperatures can shorten the life of elec tronic devices and warp or melt certain plastics Do not store it in cold areas When the terminal warms up to its normal tem perature moisture can form inside the terminal which may damage elec tronic circuit boards Do not attempt to open it Non expert handling of the device may damage it Do not drop knock or shake it Rough handling can break internal circuit boards Do not use harsh chemicals cleaning solvents or strong detergents to clean it Wipe it with a soft cloth slightly dampened in a mild soap and water so lution Do not paint it Paint can clog the device and prevent proper operation Use only the supplied or an approved replacement or external antenna Un authorised antennas modifications or attachments could damage the termi nal and may violate regulations governing radio devices When dismounting the GSM terminal from the application module first dis connect the power supply from the terminal If the terminal or any of its accessories are not working properly take them to your nearest qualified service facility The personnel there will assist you and if necessary arrange for service Copyright 2002 Nokia All rights reserved 26
19. ode does not succeed If entering the PIN code fails three times the code is blocked You can unblock it by entering your PUK Personal Unblocking Key code The PUK code may be supplied with the SIM card If not contact your local service provider for the code If you lose the code contact your service provider When the PIN code is blocked light indicators 3 and 4 blink To unblock the code proceed as follows 1 Lift the receiver of the telephone connected to the terminal When the enter PUK code tone is heard enter your PUK code followed by 2 Enter a new PIN code 4 8 digits followed by when light indi cator 4 blinks and the enter PIN code tone is heard 3 Confirm the new PIN code by re entering the code followed by E Nokia 22 cannot be reached in extension mode Check that the LED 2 is lit Check also that the extension line is connected to the ext connector Reboot the terminal and make sure that before powering up the terminal Nokia 22 is properly connected to the extension line Copyright 2002 Nokia All rights reserved 21 Technical specifications 9 Technical specifications Dimensions Weight Power supply ACW 5 Charger type AC mains plug type Voltage DC connector Operating range Frequency range Weight Volume Cable length 182 x 101 x 46 mm withouth dual band antenna 4209 Switched mode power supply Europe UK US 13 5V 750 mA 90 264 Vac 47 63 Hz 70 g cables lt 110cm
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