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IBM e-Pac 3-year

1. pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 Re pair 9x5 4 H pair 9x5 Nexl pair 9x5 Nexl Hour Re our Res our Res our Res our Res Hour Re our Res Hour Re our Res our Res our Res our Res our Res our Res our Res our Res t Business t Business Hour Respoi pair 9x5 Next Business Hour Respoi pair 9x5 Next Business Hour Resp pair 9x5 Next Business Hour Respoi pair 9x5 Next Business Hour Resp pair 9x5 Next Business Hour Respoi pair 9x5 Next Business Hour Respoi pair 9x5 Next Business Spo pon on pon o 3 nse PW 2 Year Onsite ponse D 218 lt D D D lt 2 7 6 D i Jg lt ise nse pon Day ise 25 10 054 350 PW 2 Year Onsite 3 Year 247 Remote Technical Support on Entry Midrange Tape Devies isis 1 690 13 809 B Yea
2. data data Addition to Migration Services for data for open systems ServicePac add Addition to Migration Services for data for open systems ServicePac add or open systems five 5 terabytes of data rom up to five servers or open systems ten 10 terabytes of data from up to ten servers additional terabyte additional server 68Y5186 055000 68Y5187 055000 68Y5188 055000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5189 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5190 055000 Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5213 055000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5214 055000 55000 Addition to IBM Migration Services for data for open systems ServicePac DS5000 BM Implementation Services for disk systems ServicePac standard implementation for DS5000 55000 BM Implementation Services for disk systems ServicePac standard implementation for 055000 55000 BM Implementation Services for disk systems ServicePac standard implementatio
3. 36 410 36 71Y2807 xSeries x3755 3 year 9x5 VirtualCenter Heartbeat Software Support 15 392 71Y2808 xSeries x3755 year 24x7 VirtualCenter Heartbeat Software Support 7 696 71Y2809 xSeries x3755 3 year 24x7 VirtualCenter Heartbeat Software Support year 24x7 VMware Software Support hanced hanced hanced hanced hanced hanced hanced hanced hanced hanced hanced 3 year 24x7 VMware Software Su 1 year 9x5 VMware Sol 1 year 9x5 VMware Sot 1 year 9x5 VMware Sol 1 year 9x5 VMware Sot 1 year 9x5 VMware Sol 1 year 9x5 VMware Sol 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol 1 year 9x5 VMware Sot 1 year 9x5 VMware Sol 1 year 9x5 VMware Sol 1 year 9x5 VMware Sot 1 year 9x5 VMware Sol 1 year 9x5 VMware Sol 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol ftware Sup ftware Sup ftware Sup ftware Sup ftware Sup ftware Sup ftware Sup ftware Sup ftware Sup ftware Sup ftware Support for Enhanced ftware Support for Enhanced ftware Support for Enhanced ftware Support for Enhanced ftware Support for Enhanced ftware Support for Enhanced ftware Support for Enhanced ftware Support for Enhanced ftware Support for Enhanced ftware Support for Enhanced ftware Support for Enhanced ftware Suppo
4. Library 5128798 Library Year Onsite Repair 9 5 4 sponse 6 326 5128800 Tape Library 5128801 Tape Library 5128786 Tape Library PW 28799 Tape Library PW 5128786 Tape Library il D DW 1 Year Onsite PW 2 Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re PW 1 Year Onsite PW 2 Year Onsite Re Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 1 Year Onsite Re Re Re Re pair 9x5 4 Hour Res pair 24x7 4 pair 24x7 4 Hour Re pair 9x5 4 Hour Res pair 24x7 4 pair 24x7 4 H pair 9x5 4 H pair 24x7 4 H epair 9x5 4 Hoi pair 24x7 4 pair 9x5 4 Hour Res pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H ponse sponse ponse Hour Response Response ponse sponse sponse sponse ponse sponse ponse sponse ponse 15 020 5128787 Library PW 5128788 Tape Library 5128789 Tape Library 5178791 Library 5128792 Tape Library 5178793 Tape Library PW 1 Year Onsite PW 2 Year Onsite Re Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re pair 24x7 4 pair 24x7 4 pair 9x5 4 Hour Res pair 24x7 4 H pair 9x5 4 Hour Res epair 24x7 4 H Hour Response ponse Response sponse ponse sponse PW 1 Year Onsite Repair 9x5 Next Business
5. 43X3849 EXP3000 5 Year Onsite Repair 24x7 4 Response 11 475 1 540 11 949 14 383 10N3281 Console Switch 3 Year Onsite Repair 9x5 4 Hour Response 10N3282 Console Switch 3 Year Onsite Repair 24x7 4 Hour Response Console Switch 4 Year Onsite Repair 9x5 4 H esponse Console Switch 4 Year Onsite Repair 24x7 4 Response Console Switch Console Switch DS4000 3 Year Onsite Repair 9x5 4 Hour Response DS4000 DS4000 3 Year Onsite Repair 9x5 4 Hour Response DS4000 3 Year Onsite Repair 24x7 4 Hour Response DS4000 3 Year Onsite Repair 9x5 4 Hour Response DS4000 054000 3 Year Onsite Repair 9 5 4 Hour Response 054000 3 Year Onsite Repair 24x7 4 Hour Response KIM DS6800 56800 056800 i i i DS6800 DS4000 DS4000 3 Year Onsite Repair 24x7 4 Hour Response DS4000 3 Year Onsite Repair 9x5 Same Business Day D54000 DS4000 3 Year Onsite Repair 9x5 Same Business Day DS4000 3 Year Onsite Repair 24x7 4 Hour Response DS4000 3 Year Onsite Repair 9x5 Same Business Day 054000 3 Year Onsite Repair 24 7 4 Hour Response DS4000 3 Year Onsite Repair 9x5 4 Hour Response 43 3561 054000 3 Year Onsite 24x7 4 Hour Response 54700 053950 3 Year Onsite Repair 24x7 4 Hour Response DS4700 3 Year Onsite Repair 24x7 4 Hour Response 42V1248 054700 421249 052950 054700 12X6616 DS3950 3 Year Onsite Tm 9x5 Same Business Day 54700 3 Year Onsite Repair 9x5 Same Business Day 12X6617 53950 3 Year Onsite Repair 24x7 4 Hour Response D54700 3 Year O
6. E 448342 eg Iw Implementation Services ServicePac for BladeCenter and System x nnee d 4438343 Chassis plementation Services ServicePac for assembled BladeCenter and System X 21 989 11 1 Chassis IBM Implementation Services ServicePac for TBM Director amp _ E 121 Chassis Implementation Services ServicePac for VMware for ESX Sever Chassis SE nuns Chassis 65Y4955 Chassis Chassis Chassis _ Chassis 65Y4952 Chassis Chassis E E EE 3843 Es BladeCenter HS20 4476201 BladeCenter HS20 IBM Implementation Services ServicePac for c Director BladeCenter HS20 BladeCenter HS20 BladeCenter HS20 65Y4955 BladeCenter HS20 plementation Services ServicePac for VI or ESX Server 8852 Chassis plementation Services ServicePac for BladeCenter and System x chasis Chassis Chassis Chassis plementation Services ServicePac for BladeCenter and System x 65Y4954 Chassis plementation Services ServicePac for IBM Director 65Y4955 Chassis 4476211 BladeCenter HS21 BladeCenter HS21 BladeCenter HS21 BladeCenter HS21 8886 Chassis plementation Services ServicePac for BladeCenter and System x 4438343 Chassis plementation Services ServicePac for pre assembled BladeCenter and System X Chassis Chassis Chassis 8853 A BladeCenter HS21 E BladeCenter HS21 IBM Implementation Services ServicePac for ic Director Chassis
7. 3 Year Onsite Repair 24x7 4 Hour Response 815 HI EXER BIT 3 Year Onsite 24x7 4 Hour Response 43X3561 054000 3 Year Onsite Repair 24x7 4 Hour Response TE 12x6618 53950 3 Year Onsite Repair 9x5 Same Business Day 18 621 2 500 054700 3 Year Onsite Repair 9 5 Same Business Day 18 621 2 500 12 6619 053950 3 Year Onsite Repair 24 7 4 Hour Response 20 484 2 750 21 329 054700 3 Year Onsite Repair 24 7 4 Hour Response 20 484 053950 3 Year Onsite Repair 9 5 Same Business Day DS4700 3 Year Onsite Repair 9x5 Same Business Day 42V1249 DS3950 3 Year Onsite Repair 24x7 4 Hour Response DS4700 3 Year Onsite Repair 24x7 4 Hour Response 12X6616 053950 3 Year Onsite Repair 9 5 Same Business Day 054700 3 Year Onsite Repair 9 5 Same Business Day 12 6617 053950 3 Year Onsite Repair 24 7 4 Hour Response 054700 3 Year Onsite Repair 24 7 4 Hour Response 12 6620 053950 3 Year Onsite Repair 9 5 Same Business Day DS4700 3 Year Onsite Repair 9x5 Same Business Day 12X6621 DS3950 3 Year Onsite Repair 24x7x4 4 Hour Response 054700 3 Year Onsite Repair 24 7 4 4 Hour Response 12 6616 053950 3 Year Onsite Repair 9 5 Same Business Day DS4700 3 Year Onsite Repair 9x5 Same Business Day 12 6617 053950 3 Year Onsite Repair 24 7 4 Hour Response 054700 3 Year Onsite Repair 24 7 4 Hour Response 4418546 DS3950 3 Year Onsite Repair 9 5 4 Hour Response DS4700 3 Year Onsite Repair 9 5 4 Hour Response 4418547 DS3950 3 Year
8. 9374 9375 E937 1E9377 E937 54 463 54 4639 547464 54 464 71 237 71 237 71 2373 71 2374 54 4638 54 4639 547464 54 464 54 4638 54 4639 54 4640 54 4641 71 2371 71 2372 71 237 71 2374 54 4640 4418595 H ast T S6800 S6800 S6800 S6800 S6800 S6800 S6800 S6800 S6800 S6800 S6800 S6800 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 S4000 DS3950 DS4700 S3950 D DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 o 053950 054700 054700 054700 PW 2 Year Onsite Year Onsite Year Onsite Year Onsite NNJN lt lt lt 82 18 18 o olo 313 13 2 o S z Year Onsite Year Onsite Year Onsite 1 IN LN LI lt lt lt 2 18 18 ololo 313 13 vlo lo 9 o Year Onsite Year Onsite W 1 Year Onsite W 1 Year Onsite W 1 Year Onsite PW 2 Year Onsite W 1 Year Onsite Year Onsite Year Onsite Year Onsite PW 1 Year Onsite pair 24 7 4 Hour Res
9. 2985253 Terminal 3 Year Onsite Repair 6x18 Next Business 9 166 1 250 10 683 12 284 FH 2985244 Terminal 3 Year Onsite Repair 6x18 Next Business 2985261 Terminal 3 Year Onsite Repair 6x18 Next Business En 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 2985261 Terminal 3 Year Onsite Repair 6x18 Next Business 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 652 f 29R5261 Terminal 3 Year Onsite Repair 6x18 Next Business 5 135 5 991 6 883 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 7 237 8 434 9 693 KS 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business 29R2256 Terminal 3 Year Onsite Repair 6x18 Next Business 4 512 609 5 257 6 042 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business 4 512 609 5 257 6 042 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business 4 512 609 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 2 7 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 7 237 2985244 Terminal 3 Year Onsite Repair 6x18 Next Business 5 643 2985244 Terminal 3 Year Onsite Repair 6x18 Next Business zy 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 2985263 Terminal 3 Year Onsite Repair 6x18 Next Business 2985263 Terminal 3 Year Onsite Repair 6x18 Next Business W 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business FE
10. N 3 Year Onsite Repair 24x7 4 Hour Response 409 3 316 3 811 Remote Technical Support i 8406 New MT i E i E E 44T6177 BladeCenter HS 2476176 128899 BladeCenter HS 5138900 5138901 4 Year Onsite Repair 9 5 4 Hour 4 Year Onsite Repair 24x7 4 5 Year Onsite Repair 9x5 Next 5 Year Onsite Repair 9x5 4 H 5 Year Onsite Repair 24x7 4 3 Year Onsite Repair 9x5 4 H 3 Year Onsite Repair 24x7 4 H 4 Year Onsite Repair 9x5 4 Hou 4 Year Onsite Repair 24x7 4 H 5 Year Onsite Repair 9x5 4 H Response Hour Res ponse Business Day ur Response our Res ponse ur Response our Res our Res ponse r Response ponse ur Response 5 Year Onsite Repair 24x7 4 Hour Res ponse ES Ea Raper 07 Se buses yr power Bade Ps702 ven OsteRepa207 Some Business Dey 6706 ER 6570068 c lour Response 2K6881 Im 216586 5510070 6510071 IE 126885 5510072 6570073 3 Year Onsite Repair 9x5 4 Ho 3 Year Onsite Repair 24x7 4 4 Year Onsite Repair 9x5 4 Ho 4 Year Onsite 24x7 4H 5 Year Onsite Repair 24x7 4 H 3 Year Onsite Repair 24x7 4 H 4 Year Onsite Repair 24x7 4 H 5 Year Onsite Repair 24x7 4 H 3 Year Onsite Repair 9x5 4 Ho 3 Year Onsite Repair 24x7 4 our Res ponse lour Response our Res our Res our Res our Res our Res ponse ponse ponse
11. ServicePace SELECTION GUIDE Nordic Edition 11th May 2010 This Guide are for reference purpose only p n s and prices may be changed without any notice if subject to errors or announcement changes ServicePac is no longer subject to the Stock Rotation process and is therefore not returnable ServicePac is not returnable and in case of wrong ordered P N exception swap to correct P N will only be considered within a 60 da eriod from the date of purchase subject to an admin charge of 8 6 of original invoice amount This service announced 1st of March 2008 A ServicePac are only valid in that country where the ServicePac has been purchased Attention For taxation reasons all ServicePac orders must be processed and invoiced in the service provision country ServicePac for Warranty Service Upgrade should best be ordered at the same time as the hardware In order to avoid loss in coverage value it s recommended that purchase is done as close as possible to the Warranty start date that due to the fact that Warranty Service Upgrade begins and runs in parallel to normal Base Warranty Service and typical response time are provided within 100 Km of an IBM Service Location unless specified differently due to local limitations IBM Onsite Repair IOR limitations The customer must provide fault information to IBM at the time of the customer call placement and provide diagnostic information to the On Site Technician In extreme s
12. s ojo 31313 5 ojojo z 313 5 5 ojo 212 31313 5 5 ojojo 313 jo mio 31313 o 5 5 ojojo z 313 o jo ojo 31313 5 ojojo 313 Fe ojo 212 31313 esyso91 990 Implementation Services for disk systems ServicePac standard implementation for DS4000 Implementation Services for disk systems ServicePac standard implementation for DS4000 EI LL 4418191 lementation Services for disk systems ServicePac standard implementation for 054000 lementation Services for disk systems ServicePac standard implementation for D54000 5179523 lementation Services for disk systems ServicePac basic implementation for 054000 lementation Services for disk systems ServicePac basic implementation for 054000 lementation Services for disk systems ServicePac basic implementation for 054000 lementation Services for disk systems ServicePac basic implementation for 054000 lementation Services for disk systems ServicePac standard implementation for 054000 lementation Services for disk systems ServicePac standard implementation for 054000 lementation Services for disk systems ServicePac standard implementation for 054000 lementation Services for disk systems ServicePac standard implementation for 054000 lementation Services for disk systems ServicePac basic implementation for 054000 lementation Services for disk systems ServicePac basic impl
13. M e S 3 gt ojo 313 ojo z 313 U ole ojo 313 s 5 Services Servicel 3 o lementation Services Servicel s s s g s s en JAHE lementation Services Servicel o a lementation Services Service w x 3 5 3 o N N N N N N N eo a a a A Ww N o N eo 8 N 4418 65 5 4438 65 5 4418 65Y5 J8 65 5 18 65 5 93 095 93 095 93 095 93 095 93 095 93 65 5095 5 5096 5 5096 5 509 olo Fol a 65Y5096 65Y5096 545091 a 5 5096 5Y509 28 65 5 18 65 5 65Y5 28 65 5 28 65 5 A 65Y5 65 5 4418 65 5 4418 4418 a 94 096 94 9 lt a 3 13 5 94 o a 94 096 94 096 94 94 BID Alo SIRI Olu Li AIATA a 94 096 als gt lt ui it SIS 313 94 096 096 95 96 o N3300 N3300 N3300 N3300 N3600 N3600 N3600 N3600 Total Storage N3700 Total Storage N3700 Total Storage N3700 Total Storage N3700 5200 5200 200 5200 5500 500 5500 5500 7600 N7600 N7600 N7600 N7600 N7600 N7600 N7600 N7800 N7800 N7800 N78
14. 3500 3 Year Onsite Repair 24 7 4 Hour Response 3500 4 Year Onsite Repair 9x5 4 Hour Response 12X6611 4 Year Onsite Repair 24x7 4 Hour Response 12X6614 5 Year Onsite 9x5 4 Hour Response 3 Year Onsite 24x7 8 Hour Committed Service CS 4 Year Onsite 24x7 4 Hour Response 12x6608 s 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 7984 K xSeries x3455 3 Year Onsite Repair 9x5 Next Business Day 43x3720 xSeries x3455 3 Year Onsite Repair 9x5 4 Hour Response xSeries x3455 3 Year Onsite Repair 24x7 4 Hour Response 7979 12X6605 X3650 3 Year Onsite Repair 24x7 4 Hour Response 12X6606 System X3650 4 Year Onsite Repair 9x5 4 Hour Response xSeries x3455 4 Year Onsite Repair 9x5 Next Business Day 43X3723 xSeries x3455 4 Year Onsite 9x5 4 Hour Response 5 Year Onsite Repair 9x5 Next Business Day 5 Year Onsite Repair 9x5 4 Hour Response 43X3727 5 Year Onsite 24x7 4 Hour Response 6874931 7585 43X4096 3 Year Onsite 24x7 4 Hour Response 43X4098 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite 9 5 4 Hour Response 45x4100 68Y4931 5 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite Repair 24 7 4 Hour Response mu 40M6875 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 8864 40
15. D ASSA ui m m 3 o v z lt I Year Onsite Repair 9x5 4 Hour Respon D WR v z 5 a 6 ES Jg D ibre Switch PW 2 Year Onsite Repair 9 5 4 Hour Respon ibre Switch PW 2 Year Onsite Repair 24x7 4 Hour Respol ibre Switch ibre Switch Ap a n S z Year Onsite Repair 9x5 Next Business APA Jg lt il 1E9422 9423 v z 2 Year Onsite Repair 9 5 4 Hour Respon gt m m U Year Onsite Repair 24x7 4 Hour Respol ibre Switch PW 2 Year Onsite Repair 9x5 Next Business PW 2 Year Onsite Repair 9x5 4 Hour Resi E9426 Fibre Switch PW 2 Year Onsite Repair 24x7 4 Hour Re E9427 Fibre Switch E9428 Fibre Switch 9 E9429 Fibre Switch Year Onsite Repair 24x7 4 Hour Respol PW 2 Year Onsite Repair 9x5 Next Business E9431 Fibre Switch PW 2 Year Onsite Repair 9x5 4 Hour Respon PW 2 Year Onsite Repair 24x7 4 Hour Resp Year Onsite Repair 9x5 Next Business E9440 441 Year Onsite Repair 24x7 4 Hour Respoi E9442 PW 2 Year Onsite Repair 9x5 Next Business E9443 PW 2 Year Onsite Repair 9x5 4 Hour Respon E9444 PW 2 Year Onsite Repair 24x7 4 Hour Respol 4428605 Year Onsite Repair 9x5 Next Business 4438606 4428607 Year Onsite Repair 24 7 4 Hour Respo 4418608 PW 2 Year Onsite Repair 9x5 Next Business 4428609 PW 2 Year Onsite Repair 9x5 4 Hour Respon k 4438610 PW 2 Year Onsite Repair 24x7 4 Hour Respo 17 634 W 1 Year Onsite Repair
16. Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Day Response Day Response Day 2867 10 1 N7600 N7600 N7600 N7600 N7600 N7600 N7600 N7800 N7800 N7800 N7800 N7800 N7800 N7800 N7800 N7800 N7800 N7800 N7800 N7800 N7800 N7800 N7800 N5300 N5300 N5300 N5300 N5300 N5300 N5300 N5300 1752900 1152900 1152900 1752900 1752900 1752900 1752900 1752900 1752900 1152900 Tape Library Tape Library 42V1868 Tape Library 3 Year Onsite 3 Year Onsite Repair 9x5 Same Business Day 22 594 3 Year Onsite Repair 24x7 4 Hour Response 29 370 3 Year Onsite 3 Year Onsite Re pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour Response Day Response 3 Year Onsite Repair 9x5 Same Business Day 37 170 3 Year Onsite Repair 24x7 4 Hour Response 48 318 3 Year Onsite pair 24 7 4 Hour Response 3 Year Onsite Repair 9 5 Same Business Day 24 486 3 Year Onsite Repair 9 5 Same Business Day 29 882 3 Year Onsite 3 Year Onsite pair 24 7 4 Hour pair 945 Same Response siness Day 3 Year On
17. lementation Services Service Pac for IBM Director Implementation Services ServicePac for VMware for ESX Server Implementation Services for BladeCenter System 31 987 Implementation Services ServicePac for pre assembled BladeCenter and System X SE LI Pac for VMware IBM Implementation Services SenicePacforBladeCemerandSysemx CO CO xx T IBM Implementation Services ServicePac for IBM Director ooo TT IBM Implementation Services ServicePac for VMware for ESX Server AA o T BM Implementation Services ServicePac for BladeCenter and System x 31987 Impl 1 lementation Services Service lementation Services Service Pac for Server mbled BladeCenter System 3987 LI 299 TBM Implementation Services ServicePac for IBM TBM Implementation Services ServicePac for VMware for ESK Sener use7 TBM Implementation Services ServicePac for BladeCenter and Systemx gt ee TBM Implementation Services ServicePac for IBM Director 5 Pac for VMware lementation Services Servicel or ESX Server 8740 Chassis Implementation Services ServicePac for BladeCenter and System x 397 4428343 Chassis IBM Implementation Services ServicePac for assembled BladeCenter and System
18. ojo 313 5 ele lt ac basic im ac basic im w x 3 5 v S m Ww 3 o lementation g z o 3 o a EKP3000 Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers ses 24 430 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers KA 48 860 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte Addition to IBM Migration Services for data for open systems ServicePac add additional server 01 EXP3000 Ke EKP3000 01 EKP3000 E esvsoss Exesono 01X EXP3000 EXP3000 02T 5119522 000
19. our Response ur Response 68Y4933 13400 M3 3 Year Onsite Repair 24x7 8 H 68Y5329 3400 M3 3 Year Onsite Repair 9x5 4 Hour Response M 3400 3 Year Onsite Repair 24x7 4 H 68Y5334 3400 M3 5 Year Onsite Repair 24x7 4 H 68Y5335 our Response 68Y4937 3500 M3 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3500 M3 3 Year Onsite Repair 9x5 4 Hour Response our Response ur Response 68Y5338 3500 M3 4 Year Onsite Repair 24x7 4 Hour Response 13 073 68Y5339 3500 M3 5 Year Onsite Repair 9x5 4 H EE 3500 M3 3 Year Onsite Repair 24x7 4 H 68Y5337 3500 3 4 Year Onsite Repair 9x5 4 H 68Y5340 x3500 M3 5 Year Onsite Repair 24x7 4 H 68Y5324 xSeries x3400 3 Year Onsite Repair 24x7 4 H ur Response our Response our Committed Service CS ur Response our Response 68Y5325 xSeries x3400 4 Year Onsite Repair 9x5 4 Hour Response 68Y5326 xSeries x3400 4 Year Onsite Repair 24x7 4 H tm xSeries x3400 5 Year Onsite Repair 9x5 4 H our Res our Res ponse ur Response ponse 68Y4936 xSeries x3400 3 Year Onsite Repair 24x7 8 H 68Y5322 xSeries x3400 3 Year Onsite Repair 9x5 Next Business Day EX 323 xSeries x3400 3 Year Onsite Repair 9x5 4 H 68Y5328 xSeries x3400 5 Year Onsite Repair 24x7 4 H 68Y4933 68Y5329 3400 M2 3 Year Onsite Repair 9x5 4 H oi 68Y5330 3400 M2 3 Year Onsite Repair 24x7 4 H 68Y5331 3400 M2 4 Year Onsite Repair 9x5 4 H
20. 44T6201 Chassis IBM Implementation Services ServicePac for IBM Director 31 987 Chassis Chassis Implementation Services ServicePac for BladeCenter and System 65Y4954 Chassis IBM Implementation Services ServicePac for IBM Director 65Y4955 Chassis 8853 4418342 BladeCenter 521 Implementation Services ServicePac for BladeCenter and System x 31 987 BladeCenter 521 _ BladeCenter HS21 IBM Implementation Services ServicePac SC M Director 4476211 BladeCenter HS21 Implementation Services ServicePac for VI 65Y4952 BladeCenter HS21 65Y4954 BladeCenter HS21 65Y4955 BladeCenter HS21 8886 Chassis Implementation Services ServicePac for BladeCenter and System 4438343 Chassis Implementation Services ServicePac for pre assembled BladeCenter and System X 4476201 Chassis Implementation Services ServicePac for IBM Director 31 987 ESX Server Implementation Services ServicePac for BladeCenter and System x 1 JJ IBM Implementation Services ServicePac for IBM Director 44T6211 Chassis E Chassis om Chassis Implementation Services ServicePac for IBM Director 65Y4955 Chassis IBM Implementation Services ServicePac for VMware for ESX Server B 38R3885 5400 3 Year Onsite Repair 9x5 4 Hour Response 13 183 3 STORAGE Warranty Upgrade 1700 17 945 4 Year Onsite Repair 9x5 4 Hour Response 38R38
21. 5118877 xSeries x3250 xSeries x3250 xSeries x3250 xSeries x3250 4367 xSeries x3200 xSeries x3200 xSeries x3200 4333853 xSeries x3200 xSeries x3200 xSeries x3200 xSeries x3200 4333857 xSeries x3200 xSeries x3200 xSeries x3200 4368 3200 M2 3200 2 x3200 2 x3200 2 43x3863 3200 2 x3200 M2 3200 M2 7141 xSeries x3950 xSeries x3950 xSeries x3950 xSeries x3950 46D4067 xSeries x3950 xSeries x3950 xSeries x3950 7145 xSeries x3850 xSeries x3850 xSeries x3850 xSeries x3850 54Y4726 xSeries x3850 xSeries x3850 xSeries x3850 7148 x3690 3690 x3690 x3690 68Y5339 x3690 3690 5118904 xSeries x3755 5118905 xSeries x3755 5118906 xSeries x3755 5118907 xSeries x3755 5 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3 Year Onsite Repair 9x5 Next Business Day 3 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 9x5 Next Business Day 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 Next Business Day 5 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite
22. 5119294 3400 Year Software Support for MS Windows or Linux Red Hat SUSE 1 x 1 socket server 2 385 5119295 3400 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 195 5119299 4x3400 5119300 x3400 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 91 90 day Startup support for System x 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 13 5118570 3500 year 9x5 VMware Software Support for Standard for up to 2 processors 5118571 3500 year 9 5 VMware Software Support for Enterprise Enterprise Plus for up 2 processors 3 668 3 year 9 5 VMware Software Support for Foundation Essentials for up to 2 processors 3 845 3 year 9 5 VMware Software Support for Standard for up to 2 processors 3 year 945 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5118575 3500 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 1 783 5118576 3500 year 24x7 VMware Software Support for Standard for up to 2 processors 2 939 5118577 3500 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 3 year 2
23. 71Y2798 BladeCenter HS2 71Y2800 71 2801 BladeCenter HS2 71Y2803 BladeCenter HS2 71Y2804 712805 BladeCenter HS2 71Y2806 i 71 2807 BladeCenter HS2 71Y2808 712809 BladeCenter HS 19243 71Y2802 JBladeCenter HS12 year 9x5 VMware Software Support for Advanced for up to 2 processors 3 053 71Y2803 BladeCenter HS12 71Y2807 BladeCenter HS12 71Y2808 jBladeCenter HS12 year 24x7 VirtualCenter Heartbeat Software Support 7 696 71Y2809 BladeCenter HS12 3 year 24x7 VirtualCenter Heartbeat Software Support 19 243 2 590 8677 12 6783 year 24x7 VMware Software Support for Enhanced for BladeCenter 12X6787 3 year 24x7 VMware Software Support for Enhanced for BladeCenter 41C5615 80 day Startup support for BladeCenter included Blades 8028 71Y2797 71Y2798 BladeCenter HS12 i d 71Y2801_ BladeCenter HS12 year 9x5 VMware Software Support for Enhanced for BladeCenter 4603519 3 year 9x5 VMware Software Support for Enhanced for BladeCenter 8678 12X6780 M HS20 year 24x7 VMware Software Support for Enhanced for up to 2 processors 12X6783 BladeCenter HS20 year 24x7 VMware Software Support for Enhanced for BladeCenter 36 084 4 850 43 996 53 190 12 6787 BladeCenter HS20 3 year 24x7 VMware Software Support for Enhanced for BladeCenter 12X6784 BladeCenter HS20 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 917 6 970 0 515 41C5615 BladeCenter 520 80 day Startup support fo
24. 8 Tape Library Year Onsite Repair 24x7 4 Hour Response 5118800 Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response 5118801 Wen PW 2 Year Onsite Repair 24x7 4 Hour Response Tape Drive 4418619 gt Drive Year Onsite Repair 9x5 4 Hour Response Year Onsite 24x7 4 Hour Response 41E9458 Tape Drive PW Year Onsite Repair 9x5 4 lour Response EOM Drive PW 1 Year Onsite Repair 24x7 4 Hour Response 41E9460 PW 2 Year Onsite Repair 9x5 Next Business Day 41 9461 PW 2 Year Onsite Repair 9x5 4 Hour Response 4 567 1 960 PW 2 Year Onsite Repair 24x7 4 Hour Response 4418617 Tape Drive PW 1 Year Onsite Repair 9 5 Nert Business Day 4428618 Tape Drive PW 1 Year Onsite Repair 9 5 4 Hour Response 4418619 Drive PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 Next Business Day 4438621 PW 2 Year Onsite Repair 9x5 4 Hour Response 4418622 PW 2 Year Onsite Repair 24 7 4 Hour Response Drive PW 1 Year Onsite Repair 9x5 Next Business Day Tape Drive PW 1 Year Onsite Repair 9x5 4 Hour Response Tape Drive PW 1 Year Onsite Repair 24x7 4 Hour Response 4418620 Tape Drive PW 2 Year Onsite Repair 9x5 Next Business Day 1 186 500 12 204 3 997 4428621 PW 2 Year Onsite Repair 9x5 4 Hour Response 4 568 15 895 4418622 PW 2 Year Onsite Repair 24 7 4 Hour Response 9457 Drive PW 1 Year Onsite Rep
25. SUSE on 1 x 1 socket server CE xSeries x3250 IBM Director Software Support for up to 20 Agents 29R5099 xSeries x3250 IBM Director Software Support for up to 50 Agents 43X3840 xSeries x3250 90 day Startup support for System x 1 082 xSeries x3200 Director Software Support for up to 10 Agents xSeries x3200 xSeries x3200 43X3840 xSeries x3200 Series x3200 Series x3200 29R5098 3200 M2 29R5099 3200 M2 3200 M2 5139299 3200 M2 5119294 Software 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 1 year 24x7 VMware Software Su 1 year 24x7 VMware Software Su 1 year 24x7 VMware Software Su 3 year 24x7 VMware Software Su 3 year 24x7 VMware Software Su 4603513 1 year x5 VMware 59 4603514 T year 9x5 VMware So 4603515 1 year 5x5 VMware 59 pport for Enhanced for up to 2 processors 5 155 pport for Enhanced for 6 to 8 processors 16 242 pport for Enhanced for BladeCenter pport for Enhanced for 6 to 8 processors pport for Enhanced for BladeCenter 1 750 3 880 ftware Support for Enhanced for 3 or 4 processors 7 423 996 9 051 1 ftware Support for Enhanced for 6 to 8 processors 12 989 ftware Support for Enhanced for BladeCenter 28 872 46D3516 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 137 1 500 13 580 46D3517 B year 9x5 VMware So ftware Support for Enhanced for 3 or 4 processors 46D3518 3 ye
26. Tape Drive Tape Drive Tape Drive Drive 4418626 Tape Drive 4428628 Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Drive Tape Drive Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive onverged Switch 71Y2795 Converged Switch 71Y2796 Converged Switch ol 71Y2793 Converged Switch 71Y2794 Converged Switch 71Y2795 Converged Switch 71Y2796 Converged Switch 84 2398 Converged Switch 2 Year Onsite Repair 24x7 4 Hour Response 17 892 71Y2476 Ibm Ethernet Switcl PW i i n n 71Y2480 Ibm Ethernet Switcl PW 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite PW 2 Year Onsite W 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite PW 2 Year Onsite Re PW 2 Year Onsite Repair 9x5 Next Business Day PW 2 Year Onsite Repair 24x7 4 Hour Response PW 1 Year Onsite Repair 9x5 Next Business Day Re Re Re Re Re Re Re Re Re PW 2 Year Onsite Re 71Y2479 Ibm Ethernet Switcl PW Re pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 our Res our Res Hour Re ponse ponse Hour Response sponse PW 1 Year Onsite Repair 9x5 4 Hour Response PW 1 Year Onsite Repair 24x7 4 Hour Response pair 9x5 Next Business Day pair 9x5 Next Business Day pair 9x5 Next Business Day pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 24x7
27. We 2868 10 cm im EH _ Femme L FT P 778 988 ii 2867 N5500 N7600 N7600 N7600 N7600 N7600 N7800 N7800 N7800 4418194 7800 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 42 990 N7800 N7800 N5600 N5600 N5300 N5300 N5300 4428195 Total Storage Productivity Center 5 4428196 Total Storage Productivity Center S 4428194 N7600 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 42 990 p IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 p IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 IBM Im IBM Implementation Services ServicePac for TPC plus 12X6762 3 Year Onsite Repair 24x7 Same Busi
28. Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H Hour Res lour Hour Res lour 10N3981 05400 PW 2 Year Onsite Repair 24x7 4 Hour Response 10N3996 05400 PW 2 Year Onsite Repair 9x5 4 Hour Response ponse Response 10 3982 05300 PW 2 Year Onsite Repair 24 7 4 Hour Response ponse Response Year Onsite Repair 9 5 Nert Business Day Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 lour Hour Res lour Hour Resj Response ponse 41 9341 054000 PW 2 Year Onsite Repair 9x5 Next Business Day 41E9342 054000 PW 2 Year Onsite Repair 9x5 4 Hi 41E9343 054000 PW 2 Year Onsite Repair 24x7 4 Response ponse Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 lour Hour Resj lour Hour Resj Response ponse 41 9347 DS4000 PW 2 Year Onsite Repair 9x5 Next Business Day 41E9348 54000 PW 2 Year Onsite Repair 9x5 4 H 41E9349 054000 PW 2 Year Onsite Repair 24x7 4 Response ponse Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 H OUT Year Onsite Repair 24x7 4 Hour Res Response ponse PW 2 Year Onsite Repair 9x5 Next Business Day 22 451 20 858 41 9342 054000 PW 2 Year Onsite Repair 9x5 4 Hour Response 41E9343 054000 PW 2 Year Onsite Repair 24x7 4 Hour Response 41 9338 FastT 41E9339 FastT 41E9340 FastT 41
29. smesso Syetem X3650 5119294 System X3650 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 2 385 320 2 566 3 011 7984 5119295 System X3650 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 195 System 3650 System 3650 System 3650 year 9x5 VirtualCenter Heartbeat Software Support 7 696 13917 EEH xSeries x3650 2 90 day Startup support for System x 4 124 xSeries x3650 2 P year SxS are Software Support for Enhanced xSeries x3650 2 9 5135573 series x3650 M2 xSeries x3650 2 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors year 24x7 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 3 088 5128579 3 year 24x7 VMware Software Support for Standard for up to 2 processors 12373 519300 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13917 11395 ZEE 3455 xSeries x3455 5406 kSeries x3455 xSeries x3455 Series x3455 5118576 xSeries x3455 year 24x7 VMware Software Support for Standard for up to 2 processors 2 939 395 3 585 4 334 130578 3455 5110579 series 13455 RER s
30. xSeries x3400 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 13 579 series x3400 xSeries x3400 xSeries x3400 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server xSeries x3400 7925 xSeries x3400 xSeries x3400 iSeries x3400 Series x3400 xSeries x3400 xSeries x3400 xSeries x3400 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 13 579 series x3400 xSeries x3400 5119299 xSeries 3400 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 5119300 xSeries 3400 2985098 3400 BM Director Software Support for up to 20 Agents 5 338 6 039 6 502 2985099 3400 BM Director Software Support for up to 50 Agents 12 888 13 877 4603516 x3400 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 13 13 580 16 417 5118569 3400 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 1 737 2 100 5118572 3400 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 3 845 516 4 689 5 669 5118578 x3400 5118579 x3400 5118580 x3400 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 3 year 24x7 VMware Software Support for Standard for up to 2 processors 7 930 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12 373
31. 054000 PW 2 Year Onsite Repair 9 5 4 Hour Response 71Y2374 054000 PW 2 Year Onsite 24x7 4 Hour Response 54Y4639 DS4000 PW 1 Year Onsite Repair 24x7 4 Hour Response 54Y4640 054000 PW 2 Year Onsite Repair 9 5 4 Hour Response DS4000 PW 2 Year Onsite Repair 24x7 4 Hour Response E DS4000 PW 1 Year Onsite Repair 24x7 4 Hour Response 90X FastT PW 1 Year Onsite Repair 9x5 Next Business Day FastT PW 1 Year Onsite Repair 9x5 4 Hour Response FastT PW 1 Year Onsite Repair 24x7 4 Hour Response 54Y4640 DS4000 PW 2 Year Onsite Repair 9x5 4 Hour Response 54Y4641 54000 PW 2 Year Onsite Repel 24x7 4 Hour Response 71 2372 54000 PW 1 Year Onsite Repair 24 7 4 Hour Response 71 2373 54000 PW 2 Year Onsite Repair 9x5 4 Hour Response d 71Y2374 54000 PW 2 Year Onsite Repair 24x7 4 Hour Response 25 214 3 380 27 194 31 762 4418588 DS3950 PW 1 Year Onsite Repair 9 5 4 Hour Response DS4700 PW 1 Year Onsite Repair 9x5 4 Hour Response 4418589 053950 PW 1 Year Onsite Repair 24 7 4 Hour Response 27 293 054700 PW 1 Year Onsite Repair 24 7 4 Hour Response DS3950 PW 2 Year Onsite Repair 9x5 4 Hour Response 4418591 054700 PW 2 Year Onsite Repair 9 5 4 Hour Response 44 128 4418592 DS3950 PW 2 Year Onsite Repair 24x7 4 Hour Response DS4700 PW 2 Year Onsite Repair 24x7 4 Hour Response 54Y4638 DS3950 PW 1 Year Onsite Repair 9x5 4 Hour Response 11 280 DS4700 PW
32. 054000 PW 2 Year Onsite Repair 9x5 Next Business Day 0 094 360 11 014 2 634 41 9361 54000 PW 1 Year Onsite Repair 9x5 Next Business Day 41E9362 054000 PW 1 Year Onsite Repair 9x5 4 Hour Response E9363 054000 PW 1 Year Onsite Repair 24x7 4 Hour Response E9366 054000 PW 2 Year Onsite Repair 24x7 4 Hour Response E9356 PW 1 Year Onsite Repair 9x5 Next Business Day 41 9357 FastT PW 1 Year Onsite Repair 9x5 4 Hour Response 41E9358 FastT PW 1 Year Onsite Repair 24x7 4 Hour Response E9359 PW 2 Year Onsite Repair 9x5 Next Business Day E9365 PW 2 Year Onsite 9x5 4 Hour Response DS6800 PW 1 Year Onsite Repair 9x5 Next Business Day DS6800 PW 1 Year Onsite Repair 9x5 4 Hour Response 056800 PW 2 Year Onsite Repair 9x5 Next Business Day PW 2 Year Onsite 9x5 4 Hour Response DS6800 i i i DS6800 PW 1 Year Onsite Repair 9x5 4 Hour Response DS6800 PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 Next Business Day PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response 54Y4638 DS4000 PW 1 Year Onsite Repair 9x5 4 Hour Response 54Y4639 DS4000 PW 1 Year Onsite Repair 24x7 4 Hour Response EES DS4000 PW 2 Year Onsite Repair 9x5 4 Hour Response 21 886 2 940 23 604 27 566 54Y4641 DS4000 PW 2 Year Onsite Repair 24x7 4 Hour Response 71Y2372 54000 PW 1 Year Onsite Repair 24 7 4 Hour Response
33. 10 terabytes of data from up to ten servers DS4000 M Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5212 DS4000 M Migration Services for data for open systems five 5 terabytes of data from up to five servers DS4000 M Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS4000 dition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS4000 dition to Migration Services for data for open systems ServicePac add additional server EE FastT M Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5167 FastT M Migration Services for data for open systems five 5 terabytes of data from up to five servers FastT M Migration Services for data for open systems ten 10 terabytes of data from up to ten servers FastT dition to IBM Migration Services for data for open systems ServicePac add additional terabyte FastT dition to IBM Migration Services for data for open systems ServicePac add additional server EH FastT M Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5187 FastT M Migration Services for data for open systems five 5 terabytes of data from up to five servers FastT M Migration Services for data for open systems ten 10 terabytes of data from up to ten servers FastT di
34. 1E938 E939 E9392 E9393 E9395 1E939 APAPAPATATA oi gt La o E9399 E9401 E9402 10N337 10N337 7 10N3979 10N3372 10N3373 10N3975 10N3976 54Y4630 54Y4631 54Y4632 54Y4633 54Y4634 54Y463 54Y463 54Y4637 54Y4638 4639 54 464 54 464 BE ES oo 10N3979 1083372 1083373 10N3975 10N3976 54v4630 54v4631 54v4632 54v4633 54v4634 54v4635 54v4636 54v4637 54v4638 u A 13P0956 13P0957 13P0958 13P0959 13P0960 E9409 0 1E9411 1E9412 m APALATA D o A Blo m ATA 4 41 9409 41 9410 41 9411 41 9412 41 9413 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 54800 55000 55000 55000 55000 55000 55000 55000 55000 55000 55000 55000 55000 ibre Switch ibre Switch ibre Switch ibre Switch ibre Switch ibre Switch Fibre Switch Fibre Switch 6 EX Fibre Switch W 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite W U Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite S z Year Onsite PW 2 Year Onsite PW 2 Year Onsite W W 1 Year Onsite PW 2 Ye
35. 3850 M2 3 Year Onsite Repair 24x7 4 Hour Response x3950 M2 3 Year Onsite Repair 24x7 4 Hour Response sens 3850 M2 4 Year Onsite Repair 9x5 4 Hour Response 2 4 Year Onsite Repair 9 5 4 Hour Response 54Y4725 3850 M2 4 Year Onsite Repair 24x7 4 Hour Response 3950 M2 4 Year Onsite Repair 24x7 4 Hour Response 3850 M2 5 Year Onsite Repair 9x5 4 Hour Response 2 5 Year Onsite Repair 9 5 4 Hour Response 3850 M2 5 Year Onsite Repair 24x7 4 Hour Response x3950 M2 5 Year Onsite Repair 24x7 4 Hour Response 68 4939 3850 M2 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 26 151 32 596 39 756 x3950 M2 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 26 15 3 519 32 596 39 756 756 3 7327 K gt System X3200 M3 3 Year Onsite Repair 9x5 Next Business Day 43 3851 System X3200 M3 3 Year Onsite Repair 9x5 4 Hour Response 43 3852 System X3200 M3 3 Year Onsite Repair 24 7 4 Hour Response sens 54Y4727 EA System 3200 M3 43 3855 System 3200 3 4 Year Onsite Repair 24x7 4 Hour Response 43X3857 System X3200 M3 5 Year Onsite Repair 9x5 4 Hour Response 43X3858 System X3200 M3 5 Year Onsite Repair 24x7 4 Hour Response 5 951 68Y4930 System X3200 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 7328 System X3200 M3 3 Year Onsite Repair 9x5 4 Hour Response System X3200 M3 3 Year Onsite Repair 24x7 4 Hour Response System X3200 M3 433862 System X3200 M3 4
36. 65 5089 EXP3000 1740 BM Migration Services for data open systems two 2 terabytes of data from to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers DS4000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional server DS4000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68 5187 54000 BM Migration Services for data for open systems five 5 terabytes of data from to five servers 68Y5188 054000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addition to Migration Services for data for open systems ServicePac add additional terabyte DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems ten 10 terabytes of data Addition to IBM Migration Services for data for open systems ServicePac ad Addition to IBM Migrati
37. BladeCenter H BladeCenter H Chassis Chassis Chassis Chassis Chassis Chassis 65Y4955 Chassis 07 97 97 81 2 NINPYININININININMINININININJolofofofofofo Implementation Services ServicePac for BladeCenter and System x Implementation Services ServicePac for IBM Dreier EZ IBM Implementation Services ServicePac for VMware for ESX Sewer CO CO EH E25 Implementation Services ServicePac for BladeCenter and System x dai Implementation Services ServicePac for pre assembled BladeCenter and System X SE AA Pac for VMware Implementation Services ServicePac for BladeCenter and System xT 42 993 Implementation Services ServicePac for IBM Director AA 42993 Implementation Services ServicePac for VMware for ESX Server AAA 455 IBM Implementation Services ServicePac for BladeCenter and System x __ _ A 34987 E Imp IBM Impl lementation Services Service lementation Services Service Pac for pre ass or ESX Server embled BladeCenter and System X 21959 TI TBM Implementation Services ServicePac for IBM _ TBM Implementation Services ServicePac for VMware for ESK Sener ause7 Tam Implementation Services ServicePac for BladeCenter and Systemx IBM Implementation Services ServicePac for IBM Ded O T for VMware IBM Implem
38. BladeCenter HS12 5 Year Onsite Repair 9x5 4 Hour Response 5178903 4BladeCenter HS12 5 Year Onsite Repair 24x7 4 Hour Response 8406 70Y 84Y2179 Power 7 Blade Ps701 3 Year Onsite Repair 9x5 Same Business Day New Power 7 Blade Ps702 3 Year Onsite Repair 9x5 Same Business Day EE 84Y2180 ower 7 Blade Ps701 Year Onsite Repair 24x7 Same Business Day 71Y 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 8677 3 Year Onsite Repair 24x7 4 Hour Response US 65Y0068 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite 24 7 4 Response lt 8843 2 6881 BladeCenter HS20 3 Year Onsite Repair 9x5 4 Hour Response 12X6882 BladeCenter HS20 3 Year Onsite Repair 24x7 4 Hour Response 12X6883 BladeCenter 520 4 Year Onsite Repair 9x5 4 Hour Response 12X6884 4 Year Onsite Repair 24x7 4 Hour Response 12X6885 5 Year Onsite Repair 9x5 4 Hour Response 2X6886 5 Year Onsite Repair 24x7 4 Hour Response ER 65Y0070 4 Year Onsite Repair 24x7 4 Hour Response 65Y0071 5 Year Onsite Repair 24x7 4 Hour Response 8853 12X6881 BladeCenter HS21 3 Year Onsite Repair 9x5 4 Hour Response 12X6882 BladeCenter HS21 3 Year Onsite Repair 24x7 4 Hour Response 12X6883 BladeCenter HS21 4 Year Onsite Repair 9x5 4 Hour Response 12X6884 4 Year On
39. BladeCenter support includes the installed Blades as well as the BladeCenter chassis ServicePac for Support Line for Microsoft Windows or Linux a Provides a single point of contact for Microsoft Windows or Red Hat and Novell SuSE Software Support b Answers how to questions on the Windows Operating systems and Back Office Products Gives customers easy access to our Microsoft and Linux Product Specialists d Provides a convenient service with unlimited telephone support calls for the life of the contract e Provides 9 x 5 coverage For customer critical operation problems 24 x 7 f Provide consisten comprehensive technical support g Complements the total solution provided to the customer h Helps reduce downtime and increase productivity i Allows the packaging of software support into the HW Sale j Resolves customer usage and operational questions and queries Supported products http www 03 ibm com services sl products java3 html Select your country and the WIN LIN OS product group to see what is supported ServicePac for IBM Director Software Support This Service provides a remote telephone based software support action for customers who have either purchased IBM Director for standalone usage or purchased the increased functionality which comes from the Server Plus Pacs sold by System x The service provides remote assistance with questions pertaining to the installation setup and configuration of the IBM Director an
40. S3950 PW 2 Year Onsite Repair 24x7 4 Hour Response S4700 PW 2 Year Onsite Repair 24x7 4 Hour Response 53950 PW 1 Year Onsite Repair 9x5 4 Hour Response 700 PW 1 Year Onsite Repair 9x5 4 Hour Response 16 654 2 240 DS3950 PW 1 Year Onsite Repair 24x7 4 Hour Response 19 983 2 690 2 7 00 PW 1 Year Onsite Repair 24 7 4 Hour Response DS3950 PW 2 Year Onsite Repair 9 5 4 Hour Response S4700 PW 2 Year Onsite Repair 9 5 4 Hour Response S3950 PW 2 Year Onsite Repair 24x7 4 Hour Response 0 PW 2 Year Onsite Repair 24x7 4 Hour Response 53950 PW 2 Year Onsite Repair 9x5 4 Hour Response S4700 PW 2 Year Onsite Repair 9 5 4 Hour Response DS3950 PW 1 Year Onsite Repair 9 5 4 Hour Response 700 PW 1 Year Onsite Repair 9 5 4 Hour Response DS3950 PW 1 Year Onsite Repair 24x7 4 Hour Response 700 PW 1 Year Onsite Repair 24x7 4 Hour Response 53950 PW 2 Year Onsite Repair 9 5 4 Hour Response S4700 PW 2 Year Onsite Repair 9 5 4 Hour Response S3950 PW 2 Year Onsite Repair 24x7 4 Hour Response S4700 PW 2 Year Onsite Repair 24x7 4 Hour Response 053950 PW 1 Year Onsite Repair 9 5 4 Hour Response S4700 PW 1 Year Onsite Repair 9 5 4 Hour Response DS3950 PW 1 Year Onsite Repair 24x7 4 Hour Response S4700 PW 1 Year Onsite Repair 24x7 4 Hour Response 053950 PW 2 Year Onsite Repair 9 5 4 Hour Response S4700 PW 2 Year Onsite Repair 9 5 4 Hour Response S3950 PW 2 Year Onsite Repair 24x7 4 Hour Response S4700 PW 2 Year Onsite Repair 24x7 4 Hour Response 053950 PW 1 Y
41. ServicePac for BI D leCenter and System x pre assembled BladeCenter and System X IBM Director or VI lementation Services ServicePat w U lementation Services ServicePat w 313 o jo Q are for ESX Server w 313 o g lementation Services ServicePat mu mu 42 993 lementation Services ServicePac for BladeCenter and System x IBM Director or VI o g w z E o 5 o g for ESX Server leCenter and System x or pre assembled BladeCenter and System X or IBM Director or VMware for ESX Server or BladeCenter and System x or IBM Director or VI a w U ac for D w ojo lt lt 3131313 Fe o is N w H w lementation Services ServicePat lementation Services ServicePat y w x 3 Jo 5 v w ai ES 2 993 o ES N g ojojo 212121 3131313 5 U U 2 z lementation Services ServicePat are for ESX Server lementation Services ServicePac for BladeCenter and System x or pre assembled BladeCenter and System X or IBM Director or VMware for ESX Server or BladeCenter and System x a JJ or TBM Director IT EECH VMware for 5 Server o o w x 3 15 5 2E m a E lementation Services ServicePat lementation Services Ser
42. ServicePat ware for ESX Server oio 313 o cv U afa jz lementation Services ServicePac for BladeCenter and System x or pre assembled BladeCenter and System X or IBM Director lementation Services ServicePat Sio 3 o jojo lementation Services ServicePat w 313 o 4476211 x3950 plementation Services ServicePac for VMware for ESX Server 65Y4952 xSeries x3950 BM Implementation Services ServicePac for BladeCenter and System x 42 993 3 o 65Y4954 xSeries x3950 BM lementation Services ServicePac for IBM Director 42 993 65Y4955 5 x3950 BM lementation Services ServicePac for VMware for ESX Server il 42 993 8877 4418342 xSeries 3755 lementation Services ServicePac for BladeCenter and System x H 00 4418343 xSeries x3755 4476201 xSeries x3755 3 o ojo 313 njo Q lementation Services lementation Services ServicePat w x 3 s o 5 o for ESX Server or BladeCenter and System x or IBM Director lementation Services ServicePac for VI lementation Services ServicePat or pre assembled BladeCenter and System X Re pem Director or Vi 8878 4418342 x3950 x460 4418343 x3950 x460 44T6201 3950 x460 w o 3 z 313 lementation Services ServicePai ojo 3 Q lement
43. Terminal 3 Year Onsite Repair 6x18 Next Business 721 29R5270 Terminal 3 Year Onsite Repair 6x18 Next Business Day 3 374 457 3 935 4 52 4810 10D 2WB Terminal Terminal BEIR Terminal Terminal pu Terminal Terminal Terminal Terminal Terminal cw Terminal Terminal Terminal KH Terminal Terminal es Terminal Terminal Terminal Terminal Terminal Terminal Terminal KS Terminal Terminal Terminal Terminal W Terminal Terminal iz Terminal Terminal Terminal Terminal Terminal Terminal W Terminal zz Terminal I 2 7 Terminal 1 Terminal En Terminal Terminal Terminal H Terminal Terminal W Terminal W Terminal l Terminal mm Display Display mm Display mm Display L Display Display 29R5270 Display 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsi
44. pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 Re pair 9x5 4 H Hour Re our Res our Res our Res our Res our Res our Res our Res our Res our Res Hour Re pair 9x5 Next Business our Res our Res our Res our Res our Res Hour Resp pair 9x5 Next Business Hour Respoi pair 9x5 Next Business Hour Respoi pair 9x5 Next Business Hour Respoi pair 9x5 Next Business Hour Respoi pair 9x5 Next Business Hour Respoi pair 9x5 Next Business Hour Respoi pair 9x5 Next Business Hour Respoi pair 9x5 Next Business D 8 919 sponse PW 2 Year Onsite Repair 9x5 4 Hour Response 17 838 PW 2 Year Onsite Repair 24x7 4 Hour Response 23 784 PW ponse PW 2 Year Onsite Repair 24x7 4 Hour Response 8 919 D Hour Response ponse pair 9x5 Next Business Day ponse Hour Response pair 9x5 Next Business Day ponse nse Jg pon D on o on pol wo Hour Response pair 9x5 Next Business Day ponse 511 ES E9366 E9367 E9368 E9369 EN Rd Rad sd Rai Ww N e 1E9371 2 SIS D N EN Rod R3 Rz Ra 2 S
45. sd 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business EE 2985244 Terminal 3 Year Onsite Repair 6x18 Next Business 55 5178594 Terminal 3 Year Onsite Repair 6x18 Next Business 5178594 Terminal 3 Year Onsite Repair 6x18 Next Business 5118594 Terminal 3 Year Onsite Repair 6x18 Next Business 5118594 _ Terminal 3 Year Onsite Repair 6x18 Next Business W 29R5281 Terminal 3 Year Onsite Repair 6x18 Next Business H 2985281 Terminal 3 Year Onsite Repair 6x18 Next Business 29R5284 Terminal 3 Year Onsite Repair 6x18 Next Business 2985284 Terminal 3 Year Onsite Repair 6x18 Next Business 2985249 Terminal 3 Year Onsite Repair 6x18 Next Business 2985277 Terminal 3 Year Onsite Repair 6x18 Next Business 5118594 Terminal 3 Year Onsite Repair 6x18 Next Business 2985277 Terminal 3 Year Onsite Repair 6x18 Next Business 2 622 3 054 3 518 E66 5118594 Terminal 3 Year Onsite Repair 6x18 Next Business 2 224 2 590 2 983 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business 4512 609 P66 2985269 Terminal 3 Year Onsite Repair 6x18 Next Business 3 773 4 399 5 057 4855 53E 5178594 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business Day 2 224 301 2 590 2 983 AnyPlace Kiosk Terminal zz Terminal W Terminal Keel Terminal E Terminal Terminal Si Terminal Terminal SS Terminal 3 Year Onsite 3 Year Onsite Re 3 Year Onsite 3 Year Onsit
46. terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5214 FastT ition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 FastT ition to IBM Migration Services for data for open systems ServicePac 4418 astT BM Implementation Services for disk systems ServicePac standard implementation for 054000 51395 65Y5090 additional server a SIS ayo ala N astT BM Implementation Services for disk systems ServicePac basic implementation for 054000 FastT BM Implementation Services for disk systems ServicePac basic implementation for 054000 FastT BM Implementation Services for disk systems ServicePac standard implementation for 054000 54000 BM Migration Services for data for open systems two 2
47. x445 12 6785 3800 x445 4603517 3800 x445 3 year 9x5 VMware Software Support for Enhanced for 3 4 processors 20 042 2 690 24 437 29 543 5178569 x3800 x445 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 737 2 100 508571 bass year 95 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 668 4 474 5 408 5118576 x3800 x445 year 24 7 VMware Software Support for Standard for up to 2 processors 2 939 395 3 585 4 334 5118577 x3800 445 1 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 4 580 5 585 6 752 5179296 x3800 x445 1 Year Software Support for MS Windows or Linux Red Hat SUSE 1 x 4 socket server 4 794 5 155 6 047 5179297 3800 x445 1 Year Software Support MS Windows or Linux Red Hat SUSE 1 x 8 socket server 6 392 6 873 8 062 3 5129300 3800 x445 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 9 493 1 280 10 206 11 972 5129301 4x3800 x445 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 4 socket server 14 24 1 920 15 311 17 961 8870 d 1256756 series x445 Coco kees 139299 series as Case as 139301 ees 8572 126755 series oso 2505 xSeries 43950 Series 43950 5178572 xSeries 43950 13 575 series x3950 5118574 xSeries x3
48. xSeries x3650 2 5118574 xSeries x3650 2 7946 12X6780 x3550 M2 year 24x7 VMware Software Support for Enhanced for up to 2 processors 5 155 6 287 7 600 12X6784 3550 M2 4603512 x3550 M2 year 9x5 VMware Software Support for Enhanced for up to 2 processors 080 46D3516 3550 M2 i d d i 5118569 x3550 M2 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 1 737 2 100 5118570 3550 M2 year 9x5 VMware Software Support for Standard for up to 2 processors 9 469 5118571 3550 M2 year 9 5 VMware Software Support for Enterprise Enterprise Plus for to 2 processors 3 668 4 474 5 408 5118572 3550 M2 5118573 3550 M2 5118574 3550 M2 5118578 3550 M2 5118579 3550 M2 5118580 3550 2 5119299 3550 M2 5119300 3550 M2 71Y2798 3550 2 71 2801 3550 2 71Y2803 3550 M2 71 2805 4x3550 M2 71Y2807 x3550 2 43 3840 3550 M2 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 5 863 7 088 3 year 9x5 VMware Software Support for Advanced for up to 2 processors 8 249 3 year 9x5 VMware Software Support for Standard for up to 2 processors 6 346 7 738 9 355 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 1 330 12 066 14 587 5 334 5118577 xSeries x3650 2 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 4 580 5 585 6 752 5118578 xSeries x3650
49. 1 633 ur Response 43X3837 xSeries x3105 4 Year Onsite Repair 9x5 4 H 43X3838 xSeries x3105 4 Year Onsite Repair 24x7 4 43X3841 xSeries x3105 5 Year Onsite Repair 9x5 Next i i i lou 43X3843 xSeries x3105 5 Year Onsite Repair 24x7 4 H 68Y4928 xSeries x3105 3 Year Onsite 24x7 8H FE 2 143200 3 Year Onsite Repair 24x7 4 H 43X3853 3200 4 Year Onsite 9x5 Next ES 0 x3200 3 Year Onsite Repair 24x7 8 H 43X3859 3200 3 Year Onsite Repair 9x5 4H 43 3861 x3200 4 Year Onsite Repair 9x5 4 H 43X3862 3200 4 Year Onsite Repair 24x7 4 Hour Res ponse Business Day our Res ponse our Committed Service CS our Res ur Response ponse Business Day Hour Res ponse t Business Day Hour Res ponse our Committed Service CS our Response ur Response Hour Res ponse 43X3863 3200 5 Year Onsite Repair 9x5 4 Hour Response 4 227 43X3864 3200 5 Year Onsite Repair 24x7 4 H 68Y4928 3200 3 Year Onsite Repair 24x7 8 5178867 xSeries x3250 3 Year Onsite Repair 24 7 4 5128868 xSeries x3250 4 Year Onsite 9x5 Next 5178870 xSeries x3250 4 Year Onsite Repair 24x7 4 H 5178871 xSeries x3250 5 Year Onsite 9x5 Next 68Y4928 xSeries x3250 3 Year Onsite Repair 24x7 8 5128874 xSeries x3250 3 Year Onsite Repair 9x5 4 H 5128876 xSeries x3250 4 Year Onsite Repair 9x5 4 H 5178877 xSeries x3250 4 Year Onsite Repel 24x7 4H 68Y4926 xSeries x3250 3 Yea
50. 1 Year Onsite Repair 9x5 4 Hour Response 11 280 54Y4639 053950 PW 1 Year Onsite Repair 24 7 4 Hour Response DS4700 PW 1 Year Onsite Repair 24x7 4 Hour Response 54Y4640 DS3950 PW 2 Year Onsite Repair 9x5 4 Hour Response 21 886 DS4700 PW 2 Year Onsite Repair 9x5 4 Hour Response 053950 PW 2 Year Onsite Repair 24 7 4 Hour Response 54 4641 054700 PW 2 Year Onsite Repair 24 7 4 Hour Response 25 215 448594 053950 PW 1 Year Onsite Repair 9 5 4 Hour Response 18 506 DS4700 PW 1 Year Onsite Repair 9x5 4 Hour Response 053950 PW 1 Year Onsite Repair 24 7 4 Hour Response 4418595 054700 PW 1 Year Onsite Repair 24 7 4 Hour Response 22 203 4418597 053950 PW 2 Year Onsite Repair 9 5 4 Hour Response DS4700 PW 2 Year Onsite Repair 9 5 4 Hour Response 4418598 DS3950 PW 2 Year Onsite Repair 24x7 4 Hour Response 43 079 DS4700 PW 2 Year Onsite Repair 24x7 4 Hour Response 43 079 127242 053950 PW 1 Year Onsite Repair 9 5 4 Hour Response DS4700 PW 1 Year Onsite Repair 9x5 4 Hour Response 127243 053950 PW 1 Year Onsite Repair 24 7 4 Hour Response 22 206 054700 PW 1 Year Onsite Repair 24 7 4 Hour Response DS3950 PW 2 Year Onsite Repair 9x5 4 Hour Response 12X7245 DS4700 PW 2 Year Onsite Repair 9x5 4 Hour Response 35 899 12X7246 053950 PW 2 Year Onsite Repair 24 7 4 Hour Response 43 082 DS4700 PW 2 Year Onsite Repair 24x7 4 Hour Response 448594 053950 PW 1 Year Onsite Repair 9x5 4 Hour Response DS4700 PW 1 Year Onsite Repair 9x5 4 Hour Response 4418595 053950 PW 1
51. 2 845 2985098 xSeries x3550 Director Software Support for up to 20 Agents 5 338 5178570 xSeries x3550 year 9x5 VMware Software Support for Standard for up to 2 processors 2 352 5128571 xSeries x3550 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 668 5178574 xSeries x3550 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 9 895 5178575 xSeries x3550 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 1 783 sso 73550 71Y2798 xSeries x3550 3 year 9x5 VirtualCenter Standard Software Support 7 836 1 060 il 7 1 6 55 9 147 10 895 71Y2800 xSeries x3550 year 24x7 VirtualCenter Standard Software Support 3 918 71Y2801 xSeries x3550 3 year 24x7 VirtualCenter Standard Software Support 9 795 71 2802 xSeries x3550 year 9x5 VMware Software Support for Advanced for up to 2 processors 3 053 71Y2803 xSeries x3550 3 year 9x5 VMware Software Support for Advanced for up to 2 processors 71Y2804 xSeries x3550 year 24x7 VMware Software Support for Advanced for up to 2 processors 71Y2805 xSeries x3550 3 year 24x7 VMware Software Support for Advanced for up to 2 processors 10 311 71Y2806 xSeries x3550 year 9x5 VirtualCenter Heartbeat Software Support 6 436 71Y2807 xSeries x3550 3 year 9x5 VirtualCenter Heartbeat Software
52. 24x7 Same Business pair 2447 Same Business pair 2447 Same Business pair 2447 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 2447 Same Business pair 2447 Same Business pair 2447 Same Business pair 2447 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day 3 Year Onsite Repair 6x18 Next Business Day 1 420 3 Year Onsite Repair 6x18 Next Business Day 3 Year Onsite Repair 6x18 Next Business Day 1 870 3 Year Onsite Re pair 6x18 Next Business Day 1 870 253 2 180 2 505 2985295 POS Printer 3 Year Onsite Repair 6x18 Next Business 700 96 153 2985270 POS Printer 3 Year Onsite Repair 6x18 Next Business 3 374 3 935 4 522 164 7 2985270 POS Printer 3 Year Onsite Repair 6x18 Next Business 3 374 3 935 4 522 165 2085232 POS Printer 3 Year Onsite Repair 6x18 Next Business sg 29R5293 5 Printer 3 Year Onsite Repair 6x18 Next Business T14 2985250 POS Printer 3 Year Onsite Repair 6x18 Next Business 2985232 POS Printer 3 Year Onsite Repair 6x18 Next Bus
53. 24x7 VMware Software Support for Enhanced for BladeCenter 97 435 13 IBM Director Software Support for up to 10 Agents 2 845 BM Director Software Support for up to 20 Agents BM Director Software Support for up to 50 Agents 80 day Startup support for BladeCenter included Blades year 9x5 VMware Software Support for Enhanced for up to 2 processors year 9x5 VMware Software Support for Enhanced for BladeCenter year 9x5 VMware Software Support for Enhanced for up to 2 processors year 9x5 VMware Software Support for Enhanced for BladeCenter year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors year 9x5 VMware Software Support for Standard for up to 2 processors 1 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors y 3 668 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 20 030 2 690 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 9 493 3 year 9x5 VirtualCenter Standard Software Support 7 836 1 060 year 24x7 VirtualCenter Standard Software Support 3 918 500 493 4 474 5 408 A BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter
54. 29R5289 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 2985289 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 29R5289 JAnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 29R5242 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business a 29R5263 Terminal 3 Year Onsite Repair 6x18 Next Business eo 29R5260 Terminal 3 Year Onsite Repair 6x18 Next Business 2985263 Terminal 3 Year Onsite Repair 6x18 Next Business 532 29R5261 Terminal 3 Year Onsite Repair 6x18 Next Business Day 5 135 695 5 991 6 883 2985260 Terminal 3 Year Onsite Repair 6x18 Next Business 8 330 1 130 9 709 11 156 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 7 237 8 434 9 693 52 7 2955261 Terminal 3 Year Onsite Repair 6x18 Next Business 5 135 5 991 6 883 53 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business aa 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business 2985253 Terminal 3 Year Onsite Repair 6x18 Next Business 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 2985261 Terminal 3 Year Onsite Repair 6x18 Next Business RES 2985253 Terminal 3 Year Onsite Repair 6x18 Next Business l x 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 2985244 Terminal 3 Year Onsite Repair 6x18 Next Business E 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business 4 512 609 5 257 6 042
55. 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 1 Year Onsite Repair 24x7 4 Hour Response 4 127 3 Year Onsite Repair 9x5 Same Business Day 31 33 3 Year Onsite 1 Year Onsite Re 3 Year Onsite 3 Year Onsite 3 Year Onsite Re Re pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Next Busi Response Day Response Day Response Day Response Day Response Response Day Res
56. 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 5 Year Onsite Repair 24x7 4 Hour Response 65Y5227 3 Year Onsite Repair 9x5 4 H 65Y5229 4 Year Onsite Repair 9x5 4 Ho 65Y5230 4 Year Onsite Repair 24x7 4 Hour Response 65Y5231 5 Year Onsite Repair 9x5 4 Ho 5 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response plementation Services ServicePac for IBM Director lementation Services ServicePac for VMware for ESX Server plementation Services ServicePac for IBM Director GEET 1260 4603968 BladeCenter 0522 5 Year Onsite Repair 9x5 Same Business D 4603969 BladeCenter 0522 5 Year Onsite Repair 24x7 Same Business Oa 54 4716 BladeCenter PN41 3 Year Onsite Repair 9x5 4 Hour Response 2 217 ur Response 3 Year Onsite Repair 24x7 4 Hour Response ur Response ur Response 65 5229 4 Year Onsite Repair 9 5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 65 5231 5 Year Onsite Repair 9x5 4 Hour Response 54Y4716 3 Year Onsite Repair 9x5 4 Hour Response 2 6611 BladeCenter HX5 3 Year Onsite Repair 24x7 4 Hour Response 2 6612 BladeCenter HX 4 Year Onsite Repair 9x5 4 Hour Response 65Y5217 BladeCenter HX 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 24x7 4 Hour Response BladeCenter QS21 4 Year Onsite Repair 24x7 Same Business Di 46D3
57. 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 5 863 7 088 5118579 x3350 3 year 24x7 VMware Software Support for Standard for up to 2 processors 7 930 71Y2803 3350 71Y2804 x3350 year 24x7 VMware Software Support for Advanced for up to 2 processors 3 816 71Y2805 4x3350 3 year 9x5 VMware Software Support for Advanced for up to 2 processors 8 249 200 E Ges 3350 3350 3350 i i 71 2797 x3350 year 9x5 VirtualCenter Standard Software Support 3 134 422 3 659 4 358 71 2798 3350 3 year 9x5 VirtualCenter Standard Software Support 7 836 1 060 9 147 10 895 71 2800 x3350 year 24x7 VirtualCenter Standard Software Support 3 918 4 574 5 448 71 2801 3350 3 year 24x7 VirtualCenter Standard Software Support 9 795 11 434 13 619 71Y2803 x3350 71Y2804 x3350 year 24x7 VMware Software Support for Advanced for up to 2 processors 3 816 4 654 5 627 71Y2805 x3350 3 year 24x7 VMware Software Support for Advanced for up to 2 processors 10 31 12 573 5 200 i 4 71Y2807 x3350 3 year 9x5 VirtualCenter Heartbeat Software Support 15 39 71Y2808 4x3350 year 24x7 VirtualCenter Heartbeat Software Support 7 696 71Y2809 3350 3 year 24x7 VirtualCenter Heartbeat Software Support 4194 gt xSeries x3250 xSeries x3250 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 2 385 2 566 3 011 5139299 xSeries
58. 3 year 9x5 VMware Software Sup port for Enterprise Enterprise Plus for up to 2 processors port for Enterprise Enterprise Plus for up to 2 processors 1 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 1 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 1 year 24x7 VMware Software Support for Stand 1 year 24x7 VMware Software Support for Stand 1 year 24x7 VMware Software Support for Enter 1 year 24x7 VMware Software Support for Enter ard for up to 2 processors for up to 2 processors prise Enterprise Plus for up to 2 processors prise Enterprise Plus for up to 2 processors 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 3 year 24x7 VMware Software Support for Stand 3 year 24x7 VMware Software Support for Stand 3 year 24x7 VMware Software Support for Enter year 24x7 VMware Software Support for Enter 1 Year Sol 1 Year Sol 1 Year Sol 1 Year Sol 1 Year Sol 1 Year Sol 1 Year Sol 1 Year Sol 3 Year So 3 Year So 3 Year So 3 Year So 3 Year So 3 Year So 3 Year So 3 Year So ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su port for MS Windows port for MS Windows or port fo
59. 4 Hour Response Tape Drive PW 1 Year Onsite Repair 24x7 4 Hour Response APAPAPATATAT E9462 PW 2 Year Onsite Repair 24x7 4 Hour Response E9457 Tape Drive PW 1 Year Onsite Repair 9x5 Next Business Day E9458 Tape Drive PW 1 Year Onsite Repair 9x5 4 Hour Response E9459 Tape Drive PW 1 Year Onsite Repair 24x7 4 Hour Response E9460 PW 2 Year Onsite Repair 9x5 Next Business Day Ed Rod Rol 4 E9457 Tape Drive PW 1 Year Onsite Repair 9x5 Next Business Day E9458 Tape Drive PW 1 Year Onsite Repair 9x5 4 Hour Response E9459 Tape Drive PW 1 Year Onsite Repair 24x7 4 Hour Response 17 42 Tape Drive PW 1 Year Onsite Repair 9x5 4 Hour Response S Tape Drive PW 2 Year Onsite Repair 9x5 Next Business Day Tape Drive PW 2 Year Onsite Repair 24x7 4 Hour Response Tape Drive PW 1 Year Onsite Repair 9x5 Next Business Day Drive PW 1 Year Onsite Repair 24x7 4 Hour Response 4418627 PW 2 Year Onsite Repair 9x5 4 Hour Response 4418626 PW 2 Year Onsite Repair 9x5 Next Business Day F38 4418623 Tape Drive PW 1 Year Onsite Repair 9x5 Next Business Day 1 834 1 600 12 567 4 968 APATA A 4428624 Drive 4428625 Drive 41 9463 Drive 41E9464 Tape Drive Drive PW PW PW PW PW Year Onsite Repair 9x5 4 Hour Year Onsite Repair 24
60. 40M7576 System X3250 PW 1 Year Onsite Repair 9x5 4 Hour Response 4252 40M7564 System X3250 PW 1 Year Onsite Repair 24x7 4 Hour Response System X3250 PW 1 Year Onsite Repair 9x5 4 Hour Response E 2275 13P0945 40M7566 xSeries x3105 PW 1 Year Onsite Repair 24x7 4 Hour Response 40M7578 xSeries x3105 PW 1 Year Onsite Repair 9x5 4 Hour Response 4362 3200 Year Onsite Repair 24x7 4 Hour Response 40 7576 3200 Year Onsite Repair 9x5 4 Hour Response 4363 i i 40 7564 3200 PW 1 Year Onsite Repair 24 7 4 Hour Response 40M7576 3200 PW 1 Year Onsite Repair 9x5 4 Hour Response 4364 10N3987 xSeries x3250 PW 2 Year Onsite Repair 24x7 4 Hour Response 13P0945 xSeries x3250 PW 2 Year Onsite Repair 9x5 4 Hour Response xSeries x3250 PW 1 Year Onsite Repair 24x7 4 Hour Response 40M7578 xSeries x3250 PW 1 Year Onsite 9 5 4 Hour Response xSeries x3250 PW 1 Year Onsite Repair 24 7 4 Response 40M7578 xSeries x3250 Year Onsite Repair 9x5 4 Hour Response 2357 PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7569 xSeries x3200 PW 1 Year Onsite Repair 24x7 4 Hour Response 40M7581 xSeries x3200 PW 1 Year Onsite Repair 9x5 4 Hour Response EL 3200 M2 PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7569 3200 M2 PW 1 Year Onsite Repair 24x7 4 Hour Response 40M7581 x3200 M2 PW 1 Year Onsite Repair 9x5 4 Hour Response 7141 xSeries x3950 PW 2 Year Onsite Repair 24x7 4 Hour Resp
61. 5119523 054000 65Y5090 54000 65 509 54000 4418191 054000 5119523 054000 ojo 313 o 5 5 olo ele sis olo olo lementation Services for disk systems ServicePac basic implementation for 054 lementation Services for disk systems ServicePac basic impl lementation Services for disk systems ServicePac standard implementation for 054000 lementation Services for disk systems ServicePac standard implementation for 054000 lementation Services for disk systems ServicePac basic im DS4 mentation for DS4 wo SIS 5 g 69 mentation o g z 313 o jo 21212 5 T E 519523 plementation Services for disk systems ServicePac basic implementation DS4 815 65Y5090 65 5091 054000 BM Implementation Services for disk systems ServicePac standard implementation for 054000 42 999 4418191 5119523 65 5090 65 5091 4418191 5119523 65 5090 65 5091 8 8 j i 70 68 5166 68 5 68 5 68Y5 68 5170 68 5186 68 5187 68 5188 68Y518 68Y5 68Y5214 4418191 90 5119523 65 5090 65 5091 4418191 54000 54000 53950 54700 54000 BM Implementation Services for disk systems ServicePac basic implementation for 054000 BM Implementation Services for disk systems
62. 65Y4955 System X3200 M3 7328 E System X3200 M3 4476201 System x3200 System X3200 M3 System X3200 M3 System X3200 M3 65Y4955 System 3200 M3 7378 3400 3400 3400 M3 3400 M3 3400 M3 65 4955 x3400 plementation Services Servicel plementation Services Servicel plementation Services Servicel plementation Services Servicel Pac for VMwar Pac for assi or ESX Server sembled BladeCenter and System X Pac for IBM Director Pac for VMware for ESX Server IBM Implementation Services ServicePac for IBM Director 31 987 Impl Imp lementation Services Service lementation Services Service Pac for BladeCenter and System x Pac for IBM Director EE 3400 3400 3400 M3 65Y4954 3400 M3 3400 3500 3500 M3 3500 65Y4952 3500 M3 plementation Services Service lementation Services Servicel Pac for VMware for ESX Server Pac for BladeCenter and System x IS 15 N i 65Y4954 3500 M3 65Y4955 3500 M3 Implementation Services ServicePac for Director 2299 plementation Services Service Pac for VMware for ESK Server L 4418342 x3400 IBM Implementation Services ServicePac for BladeCenter and System x 31 987 i sil IBM Implementation Services ServicePac for pre assembl
63. 6875 3850 x460 3 Year Onsite Repair 9 5 4 Hour Response 02 1 010 8 176 9 397 3 Year Onsite Repair 24 7 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 40M6876 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 40 6880 5 Year Onsite Repair 24x7 4 Hour Resi 22 123 ponse 2006876 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 206880 40M6876 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite 9 5 4 Hour Response 40 6880 4 Year Onsite Repair 24x7 4 H 5 Year Onsite 9 5 4 Hour Response 40 6880 our Response 40M6878 xSeries x3755 4 Year Onsite Repair 24x7 4 Hour Res xSeries x3755 5 Year Onsite Repair 9 5 4 Hour Response 40 6880 xSeries x3755 5 Year Onsite Revel 24x7 4 Hour Response ponse 4 Year Onsite Repair 24x7 4 H 5 Year Onsite Repair 9x5 4 Hour Response 206680 3 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 40M6878 x3950 x460 4 Year Onsite Repair 24x7 4 Hour Res our Response ponse 2 970 68Y4937 xSeries x3800 3 Year Onsite 24x7 8 Hour Committed Service CS 17 059 2 300 21 264 Remote Technical Support i PT E 4192 38R3487 3 Year Onsite
64. 68Y5332 3400 M2 4 Year Onsite Repair 24x7 4 H 3400 M2 3 Year Onsite Repair 24x7 8 Hour Committed Service CS ur Response our Response ur Response our Response 85 SH 7538 68Y5335 3500 M2 3 Year Onsite Repair 9x5 4 Hour Response 68Y5336 3500 M2 3 Year Onsite Repair 24x7 4 Hour Response 68Y5337 3500 M2 4 Year Onsite Repair 9x5 4 Hour Response 68Y5340 3500 M2 5 Year Onsite Repair 24x7 4 Hour Response 43X3722 xSeries x3455 4 Year Onsite 9x5 Next Business Day EE xSeries x3455 5 Year Onsite Repair 9x5 Next Business Day 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 7940 43X3719 3 Year Onsite 9x5 Next Business Day 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 43X3726 5 Year Onsite 9x5 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 7941 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite 9x5 4 H TUUS Hour Response 5138863 5 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3 Year Onsite 9x5 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repel 24x7 4 Hour Response 38R3466 38R3467 5 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 7944 3 Year Onsite Repair 9x5 4 Hour Response 65Y5216 4 Year Onsite R
65. 6x18 Next Business Day 29R5257 3 Year Onsite Repair 6x18 Next Business Day 29R5249 3 Year Onsite Repair 6x18 Next Business Day 29R5257 3 Year Onsite Repair 6x18 Next Business Day 41E8959 ThinkPad R52 Year Courier Repair 9x5 277 05 834 959 E hinkPad R52 hinkPad R52 hinkPad R51 hinkPad hinkPad T4X Year Onsite Repair 9x5 Next Business Day hinkPad T4X Year Courier Repair 9x5 hinkPad hinkPad X4X Year Courier Repair 9x5 hinkPad X4X Year Onsite Repair 9x5 Next Business Day hinkPad X4X Year Courier Repair 9x5 hinkPad X4X Year Onsite Repair 9x5 Next Business Day hinkPad X4X Year Courier Repair 9x5 hinkPad X4X Year Onsite Repair 9x5 Next Business Day hinkPad X4X hinkPad X4X Year Onsite Repair 9x5 Next Business Day hinkPad T4X Year Courier Repair 9x5 hinkPad T4X Year Onsite Repair 9x5 Next Business Day hinkPad R52 Year Onsite Repair 9x5 Next Business Day Year Courier Repair 9x5 Year Onsite Repair 9x5 Next Business Day Year Courier Repair 9x5 Year Courier Repair 9x5 Year Onsite Repair 9x5 Next Business Day hinkPad R51 Year Onsite Repair 9x5 Next Business Day 76 77 76 77 76 77 76 ZA 76 39 Year Courier Repair 9x5 PostWarranty 61 7672 ThinkCentre A51 Year Onsite Repair 9x5 Next Business Day 61P7672 ThinkCentre A51 Year Onsite Repair 9x5 Next Business Day
66. 7 696 71Y2809 BladeCenter 1542 3 year 24 7 VirtualCenter Heartbeat Software Support 19 243 2 590 7967 5119298 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 20 030 2 690 21 532 25 260 5119303 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 59 490 7 980 63 950 75 02 12X6783 BladeCenter LS21 12X6784 BladeCenter LS21 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 917 1 870 16 970 20 515 7972 BI BI BI BI BI BI BI ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter 152 152 152 152 152 152 52 4603516 BladeCenter 152 4603519 BladeCenter 1 52 S B B B ladeCenter ladeCenter ladeCenter LS2 152 152 28572 152 5178573 BladeCenter 152 28574 BladeCenter LS 5 B ladeCenter ladeCenter ladeCenter 2 152 152 152 year 9x5 VMware Software Support for Enhanced for up to 2 processors year 9x5 VMware Software Support for Enhanced for BladeCenter 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 3 year 9x5 VMware Software Support for Enhanced for BladeCenter year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors year 9x5 VMware Software Support for Standard for up to 2 processors year 9x5 VMware Software Suppo
67. 765 51 60 11 022 Nd 725 bS3200 D53400 i 43 725 53200 053400 725 D53200 D53400 725 53200 053400 i Remote or Entry Storage Devices 9x5 43 271725 5200 055400 053400 Remote or Entry Storage Devices 9x5 DS3400 Remote Technica or Entry Storage Devices 9x5 65Y5202 054000 year Remote Technical Support For Storage Devices 24x7 8 315 65Y5203 054000 3 Year Remote Technical Support for Storage Devices 24x7 22 45 0515202 mmm gt j DS3950 year Remote Technical Support For Storage Devices 24x7 DS4700 700 year Remote Technical Support For Storage Devices 24 7 3 Year Remote Technical Support for Storage Devices 24x7 DS4700 3 Year Remote Technical Support for Storage Devices 24 7 year Remote Technical Support For Storage Devices 24x7 DS4800 year Remote Technical Support For Storage Devices 24x7 65Y5205 55000 3 Year Remote Technical Support for Storage Devices 24x7 7 N i n 80Y8111 N7600 year 24x7 Support Line for N series N7000 devices 80Y8112 N7600 3 years 24x7 Support Line for N series N7000 devices 2867 80Y8111 N7800 year 24x7 Support Line for N series N7000 devices d 1 880 15 848 19 105 PostWarranty 84 1774 10N3982 10N3997 41E9338 41E9339 41E9342 41E9343 41E9344 41E9345 4 46 9348 9349 41 9338 41 9339 41 9340 41 9341 4 4 41 9342 41 9343 41 9338 41 9339 4
68. 9 5 Business Day 38R3490 4 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite Repair 9x5 Next Business Day 38R3493 5 Year Onsite 9x5 4 Hour Response 8 389 1 130 3 Year Onsite 24x7 8 Hour Committed Service CS 4 Year Onsite Repair 24x7 4 Hour Response 40M6923 5 Year Onsite 9x5 4 Hour Response 68Y4928 3 Year Onsite Repair 24x7 8 Hour Committed Service CS ETE 486 xSeries x3400 3 Year Onsite Repair 9x5 Next Business Day 3883487 xSeries x3400 3 Year Onsite Repair 9x5 4 Hour Response 38R3488 xSeries x3400 3 Year Onsite Repair 24x7 4 Hour Response Hour Response ee x3400 4 Year Onsite Repair 9x5 4 Hour Response EX xSeries x3400 4 Year Onsite Repair 9x5 Next Business Day 3883490 xSeries x3400 4 Year Onsite 9x5 4 Hour Response 38R3492 5 Year Onsite Repair 9x5 Next Business Day 5 Year Onsite 9 5 4 Hour Response 3883494 40M6919 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 40M6922 x3400 4 Year Onsite Repair 24x7 4 Hour Response 98 660 5 397 5 993 3400 5 Year Onsite Repair 24x7 4 Hour Response 68Y4930 3400 3 Year Onsite 24x7 8 Hour Committed Service CS 4 Year Onsite Repel 24x7 4 Hour Response 12x6683 5 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 7977
69. 9x5 4 Ho DS3950 PW 1 Year Onsite Repair 24x7 4 Hour Response 27 293 DS4700 PW 1 Year Onsite Repair 24x7 4 Hour Response 053950 054700 054700 PW 2 Year Onsite Repair 9 5 4 lour Response ur Response ur Response 5 Response 4418592 DS3950 PW 2 Year Onsite Repair 24x7 4 Hour Response 52 951 7 110 55 134 66 362 DS4700 PW 2 Year Onsite Repair 24x7 4 Hour Response 4418588 DS3950 PW 1 Year Onsite Repair 9 5 4 Hour Response 22 748 Ipsaz00 PW 1 Year Onsite Repair 9x5 4 Hour Response DS3950 PW 1 Year Onsite Repair 24x7 4 Hour Response 4418589 Ipsaz00 PW 1 Year Onsite Repair 24 7 4 Hour Response 27 293 4418591 053950 PW 2 Year Onsite Repair 9 5 4 Hour Response DS4700 PW 2 Year Onsite Repair 9x5 4 Hour Response 4418592 053950 PW 2 Year Onsite Repair 24 7 4 Hour Response 52 951 DS4700 PW 2 Year Onsite Repair 24x7 4 Hour Response DS4800 Year Onsite Repair 9 5 4 Hour Response DS4800 PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response DS4800 PW 1 Year Onsite E 9x5 4 Hour Response D54800 PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response DS4800 PW 1 Year Onsite Repair 9x5 4 Hour Response D54800 PW 2 Year Onsite Repair 9x5 4 Hour Response 5 Fuss 54800 054800 PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite 9x5 4 Hour Response 54800 054800
70. 9x5 VMware Software Support for Enhanced for 6 to 8 processors year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 9 895 12 066 29 5178580 xSeries x3755 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12 373 1 670 15 087 18 240 7233 5129300 xSeries x3755 5179301 xSeries x3755 5119302 xSeries x3755 2 xSeries x3755 71 2803 xSeries x3755 12xc7so 22850 3950 2 12x6781 6850 2 3950 2 enen 8550 2 3950 M2 3850 2 3950 M2 12x75 9850 2 3950 M2 12x6786 9850 2 3950 M2 4603512 22005 3950 2 4603513 BAA 3950 2 4603514 2850 2 3950 2 4603516 28 3950 2 4603518 8850 2 3950 2 4603519 8850 2 3950 2 3850 2 3950 2 3850 2 3950 M2 3850 2 3950 2 3850 M2 3950 2 3850 2 3950 2 12 6784 year 24x7 VMware Software Su year 24x7 VMware Software Su year 24x7 VMware Software Su year 24x7 VMware Software Su year 24x7 VMware Software Su 3 year 24x7 VMware Software Su 3 year 24x7 VMware Software Su 3 year 24x7 VMware Software Su 3 year 24x7 VMware Software Su 3 year 24x7 VMware Software Su pport pport pport pport pport pport pport pport pport pport
71. 9x5 VMware Software Support for Enhanced for up to 2 processors year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 7838 New MT 5138580 Schooner Appliance 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 670 5 087 18 240 712798 13500 M2 7 280 13500 we pese EH 71Y2807 x3500 M2 3 year 9x5 VirtualCenter Heartbeat Software Support 15 392 2 070 12X6784 3500 M2 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 917 16 970 20 515 71Y2808 x3500 M2 year 24x7 VirtualCenter Heartbeat Software Support 7 696 8 984 71Y2809 x3500 M2 3 year 24x7 VirtualCenter Heartbeat Software Support 19 243 46D3516 x3500 M2 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 137 7839 12 6780 x3500 M2 year 24x7 VMware Software Support for Enhanced for up to 2 processors New MT 46D3512 x3500 M2 year 9x5 VMware Software Support for Enhanced for up to 2 processors 4 124 5178571 3500 M2 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5178570 xSeries x3455 year 9x5 VMware Software Support for Standard for up to 2 processors 2 352 2 869 3 469 28572 xSeries x3455 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 5178573 xSeries x3455 3 year 9x5 VMware Software Support for Standard for up to 2 proc
72. BM Implementation Services for disk systems ServicePac basic implementation for DS4000 65Y5090 jFastT BM Implementation Services for disk systems ServicePac basic implementation for DS4000 29 398 H gt T up to ten servers idditional terabyte ditional server a 65 5091 BM Implementation Services for disk systems ServicePac standard implementation for 054000 90U 4418191 FastT BM Implementation Services for disk systems standard implementation for 054000 655090 jFastT BM Implementation Services for disk systems ServicePac basic implementation for DS4000 65Y5091 JFastT BM Implementation Services for disk systems ServicePac standard implementation for DS4000 1750 DS6800 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers DS6800 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers DS6800 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS6800 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS6800 Addition to IBM Migration Services for data for open systems ServicePac add additional server DS6800 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers DS6800 BM Migration Services
73. Day PW 2 Year Onsite Repair 9x5 Next Business Day PW 2 Year Onsite Repair 24x7 4 Hour Response nal E E 28798 Library Year Onsite Repair 9x5 4 Hol sponse 5 5 7 5128801 Tape Library PW 2 Year Onsite Repair 24x7 4 Hour TIT 15 020 PW 1 Year Onsite Repair 9x5 4 Hour Res PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response 123 PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 Next Business Day PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Res PW 2 Year Onsite Repair 24x7 4 Hour Response PW 1 Year Onsite Repair 24x7 4 Hour Response 41E9461 Tape Drive PW 2 Year Onsite Repair 9x5 4 Hour Response 960 5 893 8 232 41 9462 PW 2 Year Onsite Repair 24 7 4 Hour Response 15 973 Repair 24x7 4 Hour Response W 1 Year Onsite Repair 9x5 Next Business Day PW 1 Year Onsite Repair 9x5 4 Hour Response Year Onsite Repair 24x7 4 Hour Response W 1 Year Onsite Repair 9x5 4 Hour Response Year Onsite Repair 9x5 Next Business W 1 Year Onsite Repair 9x5 Next Business Day PW 2 Year Onsite Repair 9x5 4 Hour Response Fan S z Repair 9x5 Next Business 11 184 Repair 9x5 4 Hour Respon 14 567 1 960 Repair 24x7 4 Hour Respoi 15 973 Year Onsite Repair 9
74. Director 31 987 IBM Implementation Services ServicePac for VI or ESX Server 31 987 Impl Imp lementation Services Service lementation Services Service Pac for IBI Pac for VMwar M Director or ESX Server IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 IBM Implementation Services ServicePac for IBM Director 31 987 plementation Services Service lementation Services Service Pac for IBM Pac for BladeCenter and System x Director 65Y4955 xSeries x3850 7163 xSeries x3755 xSeries x3755 xSeries x3755 xSeries x3755 xSeries x3755 65Y4954 xSeries x3755 xSeries x3755 7233 3850 M2 4438342 9850 2 3950 M2 E uoo M2 441620 2850 2 3950 2 441621 8950 2 3950 2 ES E Ea M2 6574954 3850 2 3950 M2 Rese Ea M2 IBM Implementation Services ServicePac for VMware for ESX Server i JJ 42 993 plementation Services Service Pac for BladeCenter and System 3 997 LI TBM Implementation Services ServicePac for pre assembled BladeCenter and System x __ BM Implementation Services ServicePac for IBM Dreco aw _ TBM Implementation Services ServicePac for VMware for ESK Sewer a E NORM IBM Imp lementation Services Service Pac for IBM Director IBM Implementation Services ServicePac for VMware for ESX S
75. Enterprise Plus for up 2 processors 7836 i 2 6780 xSeries x3400 year 24x7 VMware Software Support for Enhanced for up to 2 processors New MT year 9x5 VMware Software Support for Enhanced for up to 2 processors 164 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12X6780 3400 M2 year 24x7 VMware Software Support for Enhanced for up to 2 processors 2X6784 x3400 M2 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors New MT E 3400 M2 year 9x5 VMware Software Support for Enhanced for up to 2 processors 46D3516 3400 M2 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 5118571 3400 M2 year 9 5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 7838 Schooner Appliance 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors d A 7839 12 6784 x3500 2 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 5179294 x3500 M2 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 2 385 2 566 3 011 71 2797 x3500 M2 year 9x5 VirtualCenter Standard Software Support 3 134 3 659 4 358 71Y2798 3500 M2 3 year 9x5 VirtualCenter Standard Software Support 1 060 year 9x5 VMware Software Support for Advanced for up to 2 processors 712803 3 year 9x5 VMware Software Support for Adva
76. Ethernet Switcl 71Y2796 Ibm Ethernet Switcl 71Y2477 Ibm Ethernet Switcl PW 71Y2478 Ibm Ethernet Switcl 71Y2479 Ibm Ethernet Switcl 71Y2480 Ibm Ethernet Switcl Year Onsite Re PW 2 Year Onsite Re Year Onsite Re PW 2 Year Onsite R Year Onsite R PW 2 Year Onsite PW 2 Year Onsite Year Onsite Re Year Onsite Re PW 2 Year Onsite Re Re Re Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re 71Y2793 Ibm Ethernet Switcl PW epair 24x7 4 pair 24x7 4 pair 9x5 4 H epair 24x7 4 epair 9x5 4 H epair 24x7 4 epair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 24x7 4 epair 9x5 4 H Hour Re Hour Re our Res Hour Re our Res Hour Re our Res Hour Re Hour Re our Res our Res Hour Re Hour Re our Res Hour Re our Res sponse sponse ponse sponse ponse sponse ponse sponse PW 1 Year Onsite Repair 9x5 4 Hour Response 11 394 PW 1 Year Onsite Repair 24x7 4 Hour Response 14 242 PW 2 Year Onsite Re sponse ponse ponse sponse sponse ponse sponse ponse 71Y2481 Ibm Ethernet Switcl Year Onsite Repair 24x7 4 Hour Response 8 389 71Y2482 Ibm Ethernet Switcl PW 2 Year Onsite Repair 9x5 4 Hour Response 11 186 71Y2483 Ibm Ethernet Switcl PW 2 Year Onsite Repair 24x7 4 Hour Response Re 71Y2482 Ibm Ethernet Switcl PW 2 Year Onsite Re 71Y2483 Ibm Ethernet Switcl PW
77. Heartbeat Software Support 3 year 9x5 VirtualCenter Heartbeat Software Support 15 392 Y2808 BladeCenter 522 year 24x7 VirtualCenter Heartbeat Software Support 7 696 15 392 5119298 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 20 030 2 690 21 532 5119303 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 59 490 7 980 63 950 12X6780 12X6783 12X6784 BladeCenter LS21 BladeCenter 1521 BladeCenter 1521 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 7972 ES 29R5097 BladeCenter 21 BladeCenter 1521 BladeCenter 1921 4603515 BladeCenter 1521 4603516 BladeCenter 1521 4603519 BladeCenter 1521 year 9x5 VMware Sol 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol ftware Sup ftware Sup ftware Sup port for Enhanced for up to 2 port for Enhanced for BladeCe port for Enhanced for BladeCenter processors nter 5128569 BladeCenter 1521 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors year 9x5 VMware Software Support for Standard for up to 2 processors year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 3 year 9x5 VMware Software Support for Sta
78. Hour Response LE PW 2 Year Onsite 9 5 4 Hour Response Tape Enclosure 40M7584 Enclosure PW 1 Year Onsite Repair 9x5 4 PW 2 Year Onsite Repair 9x5 4 Hour Response 221 Pw 2 Year Onsite Repair 24x7 4 Hour Response 857 EG Racks Year Onsite Repair 24x7 4 Hour Response 84Y1639 Racks Year Onsite Repair 9x5 4 Hour Response 10N3988 PW 2 Year Onsite Repair 24x7 4 Hour Response 6 194 PW 2 Year Onsite Repair 9x5 4 Hour Response 4 963 40M7579 Racks Year Onsite Repair 9x5 4 40M7567 Racks E PW 2 Year Onsite Repair 9x5 4 Hour Response Racks Implementation 1710 68Y5166 66 54000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5167 DS4000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5168 054000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5169 054000 Addition to Migration Services for data for open systems ServicePac add additional terabyte 68Y5186 DS4000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5187 054000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5189 DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5190 054
79. Implementation Services for pre assembled BladeCenter and System 21 989 m IBM m lementation Services ServicePac for BladeCenter and System x TT Implementation Services for Director OOo JJ 42 993 99 LL xSeries x3550 xSeries x3550 4476211 xSeries x3550 xSeries x3550 xSeries x3550 65Y4955 xSeries x3550 System X3650 4438343 System 3650 System X3650 System X3650 System X3650 System 3650 65Y4955 System 3650 plementation Services ServicePac for Director plementation Services ServicePac for VI or ESX Server Implementation Services ServicePac for VI or ESX Server OOo EE IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 plementation Services ServicePac for VI ESK Server plementation Services ServicePac for BladeCenter and System xSeries x3455 xSeries x3455 mm xSeries x3455 65Y4952 xSeries x3455 xSeries x3455 65Y4955 xSeries x3455 E xSeries x3655 4476201 xSeries x3655 4476211 xSeries x3655 65Y4952 xSeries 3655 xSeries x3655 65Y4955 xSeries x3655 xSeries x3400 xSeries x3400 xSeries x3400 xSeries x3400 om xSeries x3400 65Y4954 xSeries x3400 xSeries x3400 xSeries x3850 xSeries x3850 Imp 4476211 xSeries x3850 Imp xSeries x3850 xSeries x3850 xSeries x3850 4
80. Library ape Library Tape Drive Tape Drive 1753500 1753500 9191919 3 Year year 24x7 Suppi 3 years 24x7 Sup year 24x7 Suppi 3 years 24x7 Sup year 24x7 Suppi 3 years 24x7 Sup year 24x7 Suppi 3 years 24x7 Sup year 24x7 Suppi Remote Technical Su year Remote Technical Support For Storage Devices 24x7 8 315 Remote Technical Su year Remote Technical Support For Storage Devices 24x7 9 594 3 Year Remote Technical Support for Storage Devices 24x7 25 905 ort port Line ort port Line ort port Line ort port Line ort Line Line Line Line Line 3 years 24 7 Sup port Line pport for Storage Devices 24x7 pport for Storage Devices 24x7 or N series N6000 devices for N series N6000 devices or N series N3000 devices for N series N3000 devices or N series N3000 devices for N series N3000 devices or N series N7000 devices for N series N7000 devices or N series N7000 devices for N series N7000 devices E Year 24x7 Remote Technical Support on Entry Midrange Tape Devices REECH 1 690 13 809 3 Year 24x7 Remote Technical Support on Enterprise Tape Devices m Blo o a 61 7662 05400 61P7663 05400 05300 617665 05300 054000 054000 54000 41 9344 54000 41 9345 054000 41 9346 054000 41 9338 054000 41 9339 054000 41E9340 054000 41 9341 54000 PW PW PW PW PW PW PW PW PW PW PW PW PW
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82. Onsite 3 Year Onsite 4 Year Onsite 5 Year Onsite 5 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite pair 24x7 4 Hour pair 24x7 4 Hour pair 24x7 4 Hour pair 9x5 Next Busi pair 9x5 4 Hour Response Response pair 24x7 8 Hour Committed Service CS pair 9x5 4 Hour Response Response 9x5 4 Hour Response pair 9x5 4 Hour Response Response pair 24x7 8 Hour Committed Service CS iness Day pair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 9x5 Next Business Day 2 248 4 Year Onsite 4 Year Onsite 5 Year Onsite Re Re Re pair 24x7 4 Hour pair 9x5 Next Busi pair 9x5 4 Hour Response Response iness Day 2 936 393 3 057 3 681 43 3726 xSeries x3455 43 3727 xSeries x3455 68Y4931 x3455 7985 43x4096 xSeries x3655 xSeries x3655 xSeries x3655 43x4099 xSeries x3655 xSeries x3655 xSeries x3655 per Bas suserz seres 307 40M6876 xSeries x3850 xSeries x3850 xSeries x3850 xSeries x3850 40M6880 xSeries x3850 68Y4937 x3850 8863 E 40M6875 xSeries x3850 3 Year Onsite Repair 9x5 4 Hour Response 7 502 40M6876 x3850 x460 3850 x460 3850 x460 3850 x460 40M6880 x3850 x460 5 Year Onsite 5 Year Onsite pair 24x7 4 Hour pair 9x5 4 Hour Response Respo
83. Onsite Repair 24x7 4 Hour Response 054700 3 Year Onsite Repair 24 7 4 Hour Response 12X6618 053950 3 Year Onsite Repair 9 5 Same Business Day 054700 3 Year Onsite Repair 9 5 Same Business Day 12 6619 053950 3 Year Onsite Repair 24 7 4 Hour Response 054700 3 Year Onsite Repair 24 7 4 Hour Response 12 6622 053950 3 Year Onsite Repair 9 5 Same Business Day DS4700 3 Year Onsite Repair 9x5 Same Business Day 12X6623 DS3950 3 Year Onsite Repair 24x7x4 4 Hour Response 054700 3 Year Onsite Repair 24 7 4 4 Hour Response 12X6618 053950 3 Year Onsite Repair 9 5 Same Business Day 054700 3 Year Onsite Repair 9x5 Same Business Day 12X6619 053950 3 Year Onsite Repair 24 7 4 Hour Response 054700 3 Year Onsite Repair 24 7 4 Hour Response 4418548 DS3950 3 Year Onsite Repair 9 5 4 Hour Response DS4700 3 Year Onsite Repair 9 5 4 Hour Response 4418549 DS3950 3 Year Onsite Repair 24x7 4 Hour Response 054700 3 Year Onsite Repair 24 7 4 Hour Response 43 3552 053950 3 Year Onsite Repair 9 5 4 Hour Response 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24 7 4 Hour Response 4 3 Year Onsite Repair 24 7 4 Hour Response 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 12X6618 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repa
84. Onsite Repair 9x5 4 Hour Response PW PW Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H Hour Res ponse lour Response 8485 10N3987 xSeries x206M PW 2 Year Onsite Repair 24x7 4 Hour Response SE xSeries 206 40M7578 xSeries x206M xcu xSeries 100 PW 2 Year Onsite Repair 9x5 4 Hour Response PW Year Onsite Repair 24x7 4 Hour Res ponse 8486 10N3987 xSeries 100 PW 2 Year Onsite Repair 24x7 4 Hour Response 40M7566 xSeries 100 40M7578 5 5 100 PW Year Onsite Repair 9x5 4 H lour Response E xSeries x206 PW 2 Year Onsite Repair 9x5 4 Hour Response PW Year Onsite Repair 24x7 4 Hour Res ponse 8487 10N3987 xSeries x206 PW 2 Year Onsite Repair 24x7 4 Hour Response 40M7566 xSeries x206 40M7578 xSeries x206 PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Hour Res Hour Res lour Response ponse ponse 8488 ET xSeries x226 PW 2 Year Onsite Repair 24x7 4 13 0945 xSeries x226 PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7566 xSeries x226 40M7578 xSeries x226 8489 A xSeries x306 40M7578 xSeries x306 PW PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H Hour Res lour Response ponse lour Response E xSeries x206M PW 2 Year Onsite Repair 9x5 4 Hour Response PW Year Onsite Repair 24x7 4 Hour Res ponse 8490 10N3987 xSeries x206M PW 2 Year Onsite Repair 24x7 4 Hour
85. Onsite Repair 9x5 Next Business Di 527 ThinkPad X4X Year Courier Repair 9x5 41E8960 ThinkPad X4X Year Onsite Repair 9x5 Next Business Di 2668 ThinkPad Year Courier Repair 9x5 Ll EE 61P7676 ThinkPad TAX 1 Year Onsite Repair 9x5 Next Business D 2669 ThinkPad 4 Year Courier Repair 9x5 LL BE 61P7676 ThinkPad 4 1 Year Onsite Repair 9x5 Next Business D 1 year Maintenance Service Upgrade IBM Onsite Repair Brand Mal News EN BrandName offering description BRR Euro NKR 8 THINKCENTRE PostWarranty 8122 ThinkCentre A51 1 Year Onsite Repair 9x5 Next Business Day 8123 ThinkCentre A51 1 Year Onsite Repair 9x5 Next Business Day T e7672 _ i Year Onsite Repair 95 Next Business Day ECH 791 ST 6297672 Trinkcentre A57__ gt fi Year Onsite Repair 95 Next Business Day e ss E78 791 ST 6297672 fi Year Onsite Repair 9x5 Next Business Day Je 83 6197672 rnkcente A57 EE Next Business Day ECH EA EH 1 year Maintenance Service Upgrade IBM Onsite Repair Brand mai News JPN BrandName Offering description euro ner T Warranty Upgrade 7310 39K3050 Remote Console 1 Year Onsite Repair 9x5 Same Business Day 1 518 39K3051 Remote Console 1 Ye
86. Repair 24x7 4 Hour Response 4418588 PW 1 Year Onsite Repair 9x5 4 H PW 1 Year Onsite Repair 24x7 4 Hour Response 4428591 PW 2 Year Onsite 9x5 4 Ho PW 2 Year Onsite Repair 24x7 4 Hour Response 4418592 12 7248 12 7251 4418588 4418591 4418589 4418592 43 3555 43 3556 4418591 54 4639 54 4641 4418589 4418591 054700 PW 1 Year Onsite Repair 9x5 4 H Hour Response Hour Response lour Response IER se lour Response lour Response lour Response ur Response ur Response oi DS3950 PW 1 Year Onsite Repair 24x7 4 Hour Response 19 983 DS4700 PW 1 Year Onsite Repair 24x7 4 Hour Response soos DS3950 PW 2 Year Onsite Repair 9x5 4 Hour Response DS4700 PW 2 Year Onsite Repair 9x5 4 Hi 43X3559 EJ PW 2 Year Onsite Repair 24x7 4 Hour Response DS4700 PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response 44 128 PW 2 Year Onsite Repair 9x5 4 Hour Response 44 12 54Y4638 053950 PW 1 Year Onsite Repair 9x5 4 Hour Response DS4700 PW 1 Year Onsite Repair 9x5 4 Hour Response DS3950 PW 1 Year Onsite Repair 24x7 4 Hour Response 12 994 DS4700 PW 1 Year Onsite Repair 24x7 4 Hour Response 54Y4640 053950 PW 2 Year Onsite Repair 9 5 4 Hour Response DS4700 PW 2 Year Onsite Repair 9 5 4 Ho DS3950 PW 2 Year Onsite Repair 24x7 4 Hour Response 25 21 DS4700 PW 2 Year Onsite Repair 24x7 4 Hour Response 4418588 053950 PW 1 Year Onsite Repair 9x5 4 Hour Response DS4700 PW 1 Year Onsite Repair
87. Repair 9x5 Same Business Day 51 506 59 098 2026 15 T 2 32E 2 330 3 Year Onsite Repel 24x7 4 Hour Response 21 834 2 610 51J8761 Switch 3 Year Onsite Repair 9x5 Same Business 51J8762 SAN Switch 3 Year Onsite Repair 24x7 4 Hour Response 51J8759 SAN Switch 3 Year Onsite nepal 9x5 Same Business our Response 3 Year Onsite Repair 24 7 4 Hour Response E A WW SE ATI PI 3 Year Onsite Repair 24x7x4 4 Hour Response um BEEN Te 7 12 2 3 Year Onsite Repair 24 7 4 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 20 763 3 Year Onsite Repair 24x7 4 Hour Response 28924 3600 3 Year Onsite Repair 24 7 4 Hour Response 5178939 5500 3 Year Onsite Repair 9x5 Same Business Day 21 336 5128940 5500 3 Year Onsite Repair 24 7 4 Hour Response 26 675 our Response 3 Year Onsite Repair 24x7 4 Hour Response 5 5 8 010 5 3 Year Onsite Repair 24x7 4 Hour Response 5178819 7800 3 Year Onsite Repair 9x5 Same Business 5128820 N7800 3 Year Onsite Repair 24x7 4 H our Respon e 5178821 5600 3 Year Onsite Repair 9x5 Same Business Day 5128822 5600 3 Year Onsite Repair 24 7 4 Hour Response 39 900 5118823 5600 3 Year Onsite Repair 9x5 Same Business J8960 N5600 3 Year Onsite Repair 24x7 4 Hour Ge 5178821 5600 3 Year Onsite Repair
88. Res Hour Re our Res our Res our Res Hour Re our Res Hour Re our Res our Res our Res Hour Re our Res Hour Re our Res our Res our Res Hour Re our Res Hour Re our Res our Res our Res Hour Re our Res our Res our Res Hour Resp pair 9x5 Next Business Hour Response ponse sponse ponse sponse ponse Hour Response ponse Hour Response S ponse sponse ponse sponse ponse Hour Response ponse Hour Response ponse sponse ponse sponse ponse Hour Response ponse Hour Response ponse sponse ponse sponse ponse Hour Response ponse Hour Response ponse sponse Day 5 3 2 o viv o e Day ponse Hour Response pair 9x5 Next Business pon PW 1 Year Onsite Repair 24x7 4 Hour Response 15 181 Fibre Switch PW 2 Year Onsite Repair 9x5 Next Business Day 19 67 3 Fibre Switch PW 2 Year Onsite Repair 9x5 4 Hour Response Hour Response Fibre Switch PW 1 Year Onsite Repair 9x5 Next Business Day Fibre Switch Fibre Switch W 1 Year Onsite Re pair 24x7 4 PW 1 Year Onsite Repair 9x5 4 Hour Response Hour Response Fibre Switch PW 2 Year Onsite Repair 9x5 Next Business Day Fibre Switch PW 2 Year Onsite Re pair 9x5 4 H our Res ponse 65 936 32 433 34 439 8 840 4 360 13 0961 Fibre Switch Year Onsite Repair 9x5 Next Bu
89. ServicePac for VMware for ESX Server o 65Y4952 BladeCenter LS2 IBM Implementation Services ServicePac for BladeCenter and System x e 42 993 65 4954 BladeCenter 152 plementation Services ServicePac for IBM Director 65Y4955 BladeCenter 152 Implementation Services for VI or ESK Server sees 7972 I 4428342 BladeCenter 154 Implementation Services ServicePac for BladeCenter and System 31 987 4438343_ BladeCenter LS4 BM Implementation Senes Senos for pre assembled EE __ 2416201 BladeCenter 1S4 4476211 BladeCenter 1S4 6574952 BladeCenter 1S4 Ee RR 6574954 BladeCenter 1S4 TBM Implementation Services ServicePac for IBM Drea EEN 6574955 BladeCenter 1S4 Er inpemenonsenes sevrer EE E 7981 44J8342_ BladeCenter HS20 4428343 HS20 IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 44T6201 BladeCenter 520 44T6211 BladeCenter 520 65 4952 BladeCenter HS20 65 4954 BladeCenter HS20 65 4955 BladeCenter HS20 7995 BladeCenter HS21 4428343 BladeCenter HS21 4476201 BladeCenter 521 4476211 BladeCenter 521 plementation Services ServicePac for VI ESX Server 65Y4952 BladeCenter HS21 plementation Services ServicePac for BladeCenter and System x 65 4954 BladeCenter HS21 Implementation Services ServicePac for IBM Director nn 65Y4955 BladeCent
90. ServicePat w 3 o lementation Services ServicePat w h 3 s so o 5 g lementation Services ServicePat w U lementation Services ServicePat ojo 31313 5 Q lementation Services ServicePat lementation Services w z 3 lementation Services ServicePat w 3 5 5 Fe o o lementation Services ServicePat ware for ESX Server s lementation Services ServicePac for BladeCenter and System x or IBM Director or VMware for ESX Server ojo 31313 afo amp 42 993 lementation Services ServicePat lementation Services ServicePat o o w 3 Fe 5 Fe v w lementation Services ServicePac for BI D leCenter and System x pre assembled BladeCenter and System or IBM Director lementation Services ServicePac for VI lementation Services ServicePat w o lementation Services ServicePat o w 313 So jo o o a are for ESX Server x 313 mu mu 42 993 lementation Services ServicePac for BI z 3 5 for ESX Server leCenter and System x or pre assembled BladeCenter and System X or IBM Director or VMware for ESX Server or BladeCenter and System x or IBM Director or VI o w I w ojo ii 3131313 5 o o i
91. Services for data for open systems ServicePac add or data or data or data Addition to Migration Services for data for open systems ServicePac add or data or data or data Addition to Migration Services for data for open systems ServicePac ad ition to IBM Migration Services for data for open systems ServicePac ad or data or data or data or open systems two 2 terabytes of data or open systems five 5 terabytes of data or open systems ten 10 terabytes of data or open systems two 2 terabytes of data or open systems five 5 terabytes of data or open systems ten 10 terabytes of data or open systems two 2 terabytes of data or open systems five 5 terabytes of data or open systems ten 10 terabytes of data a open systems two 2 terabytes of data or open systems five 5 terabytes of data open systems ten 10 terabytes of data rom up to two servers rom up to five servers from up to ten servers additional terabyte additional server rom up to two servers rom up to five servers from up to ten servers additional terabyte additional server rom up to two servers rom up to five servers from up to ten servers idditional terabyte ditional server BM Implementation Services for disk systems 056000 058000 BM Implementation Services ServicePac for disk systems DS6000 DS8000 BM Implementation Serv
92. Tape Drive Tape Drive Tape Drive _ Drive Gem Tape Drive Drive Tape Drive Hr gt Tape Drive 3 Year Onsite Exchange 9x5 Next Business 123 Tape Drive pee Drive Tape Drive 3 Year Onsite Exchange 24x7 4 hour Response 4458566 rape Drive Drive Tape Drive 44J8566 Tape Drive 3 Year Onsite Exchange 9x5 Next Business 44J8567 Tape Drive 3 Year Onsite Exchange 9x5 4 Hour d 4418568 Tape Drive 3 Year Onsite Exchange 24x7 4 hour Response 7 368 8 334 29R5418 Tape Drive 3 Year Onsite Exchange 9x5 Next Business Day 29R5419 Tape Drive 3 Year Onsite Exchange 9x5 4 Hour Response 6 088 819 6 887 29R5420 Tape Drive 3 Year Onsite Exchange 24x7 4 Hour Response 29R5343 3 Year Onsite Repair 9x5 Next Business Day 8 972 our Response our Response our Response 3 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response our Response our Response 3 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response our Response G4A 71Y2438 Ibm Ethernet Switch 3 Year Onsite Repair 24x7 4 Hour Response 3 2 260 19 879 23 875 il 3 ji P 71 2432 Ethernet Switch 3 Year Onsite Repair 24x7 4 Hour Response 25 169 3 390 29 818 35 813 71Y2432 Ibm Ethernet Switch 3 Year Onsite Repair 24x7 4 Hour Response 25 169 3 390 29 818 35 813 08 1 6 12X6714 External DVD RAM drive i i i 02
93. U lementation Services ServicePat xSeries x3550 System X3650 System X3650 stem X3650 ystem X3650 ystem X3650 ystem X3650 stem X3650 xSeries x3455 xSeries x3455 xSeries x3455 44T6211 xSeries x3455 65Y4952 xSeries x3455 65Y4954 xSeries x3455 65Y4955 xSeries x3455 4418342 xSeries x3655 4418343 xSeries x3655 BM lementation Services ServicePat w 313 3 lementation Services ServicePac for BladeCenter and System x or pre assembled BladeCenter and System X lementation Services ServicePac for IBM Director w o o o o I w 313 o o lementation Services w 313 Q ojo 3 5 5 Fe lementation Services ServicePac for VMware for ESX Server LD lementation Services ServicePac for BI w h 313 amp leCenter and System x lementation Services ServicePac for IBM Director 7 5 jo 313 o o ware for ESX Server w lementation Services ServicePac for VI lementation Services ServicePac for BladeCenter and System x or pre assembled BladeCenter and System X ac for IBM Director lementation Services ServicePat o o w 3 5 5 o o Q w lementation Services lementation Services Service or VMware for ESX Server w 3131313 o 5 U ov lt lementation Services ServicePac for BladeCenter
94. Year Onsite Repair 24 7 4 Hour Response DS4700 PW 1 Year Onsite Repair 24x7 4 Hour Response 4418597 053950 PW 2 Year Onsite Repair 9 5 4 Hour Response 35 898 DS4700 PW 2 Year Onsite Repair 9 5 4 Hour Response 35 89 4418598 053950 PW 2 Year Onsite Repair 24 7 4 Hour Response DS4700 PW 2 Year Onsite Repair 24x7 4 Hour Response 4438594 DS3950 PW 1 Year Onsite Repair 9x5 4 Hour Response 18 506 DS4700 PW 1 Year Onsite Repair 9x5 4 Hour Response 053950 PW 1 Year Onsite Repair 24 7 4 Hour Response 4418595 054700 PW 1 Year Onsite Repair 24 7 4 Hour Response 22 203 4418597 DS3950 PW 2 Year Onsite Repair 9 5 4 Hour Response 35 89 054700 PW 2 Year Onsite Repair 9 5 4 Hour Response DS3950 PW 2 Year Onsite Repair 24x7 4 Hour Response 4418598 054700 PW 2 Year Onsite Repair 24 7 4 Hour Response 43 079 4418588 DS3950 PW 1 Year Onsite Repair 9 5 4 Hour Response 22 748 DS4700 PW 1 Year Onsite Repair 9x5 4 Hour Response 4418589 053950 PW 1 Year Onsite Repair 24 7 4 Hour Response DS4700 PW 1 Year Onsite Repair 24x7 4 Hour Response 27 293 3 670 28 422 34 210 TE PW 2 Year Onsite Repair 9x5 4 PW 2 Year Onsite Repair 9x5 4 PW 1 Year Onsite Repair 9x5 4 H 12X7249 PW 1 Year Onsite Repalr 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hi 12X7252 PW 2 Year Onsite 24x7 4 Hour Response PW 1 Year Onsite Repair 9x5 4 H PW 1 Year Onsite patr 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4H L3 PW 2 Year Onsite
95. additional server 68Y5168 56000 058000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 348 748 68Y5169 DS6000 DS8000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5170 DS6000 DS8000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 2422 4438192 pse000 Ds8000 Implementation Services ServicePac for disk systems 056000 058000 52988 9AE 4418192 56000 058000 Implementation Services ServicePac for disk systems DS6000 DS8000 52988 T 68Y5213 JDS6000 DS8000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 415 701 6875214 JBS6000 DS6000 0 Migration Services for data for open systems ServicePac EE 28064 sevszis bssonorpsenoo addition to IBM Migration Services for data for open systems ServicePac add addtional sever __ 2 531 pssoooyoseooo 1BM Implementation Services ServicePac for disk systems DS6000 DS8000 ERR 2438192 Jps6000 D58000 ierrimptementation Services ServicePac for disk systems EH RR I T sxe 2438192 Jps6000 D58000 iovrimptementation Services ServicePac for disk systems DS6000 DS8000 SS 4438192 Jps6000 D58000 frem Implementation Services ServicePac
96. and System x or IBM Director or VMware for ESX Server or BladeCenter and System x lementation Services ServicePac for pre assembled BladeCenter and System X 21 989 lementation Services ServicePat w z 3 Fe g w lementation Services ServicePat o w lementation Services ServicePat 3 5 3 lementation Services ServicePac for BladeCenter and System x Ke iz ee or IBM Director or VMware for ESX Server _ T BladeCenter and System x pre assembled BladeCenter and System X or IBM Director SL T or VMware for ESX Server _ BladeCenter and System x NM or TBM Director or VMware for ESX Server or BladeCenter and System x SL EI j pre assembled BladeCenter and System L or TBM Director or V and System x lementation Services ServicePac for IBM Director lementation Services ServicePac for VI lementation Services ServicePac for BI lementation Services Servicel lementation Services Servicel lementation Services Servicel 3 ojo 313 Q lementation Services ServicePat lementation Services ServicePat w 3 5 5 v lementation Services ServicePat w o o lementation Services ServicePat gio SIE 31313 Services ServicePat lementation Services
97. disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service DS3200 DS3400 lementation Services for disk systems ServicePac basic im DS3000 DS3200 DS3400 lementation Services for disk systems ServicePac basic implementation for 053000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5169 EXP3000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 NE DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 ME DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 I DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 D
98. for IBM Director KH 42 993 5364 3197 LI xSeries x3250 xSeries x3250 ES xSeries x3250 65Y4952 xSeries x3250 xSeries x3250 65 4955 x3250 4365 xSeries x3250 4476201 xSeries x3250 xSeries x3250 xSeries x3250 xSeries x3250 65Y4955 xSeries x3250 4367 xSeries x3200 xSeries x3200 xSeries x3200 xSeries x3200 EE xSeries x3200 65Y4954 xSeries x3200 xSeries x3200 Implementation Services ServicePac for VI or ESX Server JJ Imp Imp plementation Services Service plementation Services Service lementation Services Service lementation Services Service plementation Services Servicel plementation Services Servicel Pac for V Pac for B Pac for B Pac for IB Pac TES Pac for VI or ESX Server BladeCenter and System x BladeCenter and System x M Director M Director or ESX Server 4368 3200 2 3200 2 4476211 3200 2 j i i 3200 M2 3200 M2 65 4955 3200 2 7141 xSeries x3950 4438343 xSeries x3950 xSeries x3950 xSeries x3950 xSeries x3950 xSeries x3950 65Y4955 xSeries x3950 xSeries x3850 xSeries x3850 xSeries x3850 xSeries x3850 65Y4954 xSeries x3850 plementation Services Service plementation Services Service Pac for B Pac for BladeCenter and System x sembled BladeCenter and System X IBM Implementation Services ServicePac for IBM
99. for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 7 087 4815 5119294 Year Software Support for MS Windows Linux Red Hat SUSE 1 x 1 socket server 2 385 4817 4603515 4603515 5138574 5138578 software 130579 software 136580 software 712756 sofware 4849 5119294 Software Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 2 385 il 7 9osi 10 942 9 469 9 320 2 566 3 011 iSeries x3950 Ce ees EEN o 3950 xSeries x3950 xSeries x3950 5119302 xSeries 3950 18 986 20 410 xSeries x3950 xSeries x3950 xSeries x3950 iSeries x3950 71Y2807 bieles x3950 71Y2809 bieles x3950 3 year 24x7 VirtualCenter Heartbeat Software Support 7145 12X6780 xSeries x3850 year 24x7 VMware Software Support for Enhanced for up to 2 processors New MT i 12X6780 xSeries x3755 year 24x7 VMware Software Support for Enhanced for up to 2 processors 12X6781 xSeries x3755 year 24x7 VMware Software Support for Enhanced for 3 or 4 processors 12X6782 xSeries x3755 year 24x7 VMware Software Support for Enhanced for 6 to 8 processors 6 242 2 180 19 804 23 941 val 2 6780 Series 3950 year 24 7 VMware Software Support for Enhanced for to 2 processors 5 155 6 287 7 600 12 6781 xSeries x3950 year 24x7 VMware Software Support for Enhanced for 3 or 4 processors 9 280 11 316 13 680 12X6784 xSeries x3950 3 year 24x7 VMw
100. for data for open systems five 5 terabytes of data from up to five servers DS6800 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS6800 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS6800 Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Implementation Services ServicePac for disk systems DS6000 DS8000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems ServicePac ad Addition to Migration Services for data for open systems ServicePac ad Ex2 4428192 56800 BM Implementation Services ServicePac for disk systems 56000058000 68Y5166 054000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5167 54000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5168 DS4000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5169 054000 Addition to Migration Services for data for open systems ServicePac add addition
101. for disk systems ServicePac basic implementation for 053000 053200 053400 41E DS3200 DS3400 IBM Implementation Services for disk systems ServicePac basic implementation for DS3000 ia EM Implementation Services for disk systems ServicePac basic implementation for DS3000_ 5 _ __ 29 HU 053200053400 2439 AAA T DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 IBM Implementation Services for disk systems ServicePac basic implementation for DS3000 42E 53200 053400 053200053400 a DS3200 DS3400 420 053200 053400 Implementation Services for disk systems ServicePac basic implementation for 053000 SW 053200 053400 PE LI gt 053200 053400 2439 AAA a DS3200 DS3400 DS3200 DS3400 IBM Implementation Services for disk systems ServicePac basic implementation for DS3000 DS3200 DS3400 DS3200 DS3400 i i i i ici i DS3200 DS3400 DS3200 DS3400 6 053200 053400 Implementation Services for disk systems ServicePac basic implementation for 053000 in c7 053200 053400 E 053200 053400 053200 053400 65Y5089 53200 053400 Implementation Services for disk systems basic implementation for 053000 PAM SR 65 5089 053200 053400 Implementation Services for disk systems ServicePac basic implementation for 053000 mE EXP3000 Migration Services for data for open systems two 2 terabytes of data from up to two servers E EXP3000 IBM Migration Services for data for open s
102. lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services o 5 lementation Services 3 or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel o
103. or up to 2 processors or up to 2 processors x3850 M2 3 year 24x7 VMware Software Support for Enhanced for 3 or 4 processors 25 05 x3950 M2 3 year 24x7 VMware So x3850 M2 3 year 24x7 VMware So 3950 M2 3 year 24x7 VMware So 3850 M2 ftware Su ftware Su ftware Su pport for Enhanced pport for Enhanced pport for Enhanced or 3 or 4 processors or 6 to 8 processors or 6 to 8 processors 1 year 9x5 VMware Software Support for Enhanced for up to 2 processors 4 124 554 5 029 6 080 m 3850 M2 1 year 9x5 VMware Software Support for Enhanced for 3 or 4 processors 7 423 996 9 051 10 942 46D3513 3950 M2 1 year 9x5 VMware Software Support for Enhanced for 3 or 4 processors 7 423 996 9 051 10 942 3850 M2 1 year 9x5 VMware Software Support for Enhanced for 6 to 8 processors 12 989 1 750 15 837 19 147 46D3514 3950 M2 1 year 9x5 VMware Software Support for Enhanced for 6 to 8 processors 12 989 15 837 19 147 3850 M2 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 13 1 500 13 580 16 417 46D3516 x3950 M2 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 13 1 500 13 580 16 417 x3850 M2 3 year 9x5 VMware Software Support for Enhanced for 6 to 8 processors 35 076 42 767 51 703 46D3518 x3950 M2 3 year 9x5 VMware Software Support for Enhanced for 6 to 8 processors 35 076 4 710 42 767 51 703 4603519 x3850 M2 3 year 9x5 VMware Softw
104. pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response siness Day 9 869 3 030 3576 Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Tape Library Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive gt Drive Tape Drive Tape Drive 123 1481493 Drive 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite
105. x3250 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 7 087 7 621 8 940 4251 29R5097 System X3250 BM Director Software Support for up to 10 Agents 29R5098 System X3250 BM Director Software Support for up to 20 Agents 5 338 Lance 3250 weem i 794 3250 4603516 system 3250 SEN 3250 Case System 3250 2x6784_ System 10250 _ 4252 2985097 System 3250 BM Director Software Support for to 10 Agents New MT 29R5098 3200 BM Director Software mm or up to 20 Agents 43x3840 90 day Startup support for pee x Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 90 day Startup support for System Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 43X3840 xSeries x3250 90 day Startup support for System x 1 082 146 1 126 1 359 509290 43250 Gs 90 day Startup support for SS x Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 5179299 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server E37 43x3840 90 day Startup support for pee x Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 17568 x3200 2 5119299 x3200 M2 3 Year Software Support
106. xSeries x3200 BM Implementation Services ServicePac for VMware for ESX Server 42 993 4368 4428342 3200 2 lementation Services ServicePac for BladeCenter and System x 7 T 4438343 3200 M2 4476201 x3200 M2 3 3 ojo 313 Q lementation Services ServicePat w 3 pl pl plementation Services ServicePa pl pre assembled BladeCenter and System X Hd pem Director or VI 65Y4954 x3200 M2 65Y4955 3200 2 7141 4478342 Series x3950 4418343 xSeries 3950 4476201 x3950 wlw AE 313 9 os are for ESX Server pl leCenter and System x pl or IBM Director plementation Services ServicePac for VI pl pl lementation Services ServicePat lementation Services ServicePac for BI w z 3 o lementation Services ServicePat w h 3 o are for ESX Server z 3 o lementation Services ServicePac for BladeCenter and System x or pre assembled BladeCenter and System X or IBM Director lementation Services ojo 313 als 5 lementation Services ServicePat or VMware for ESX Server lementation Services ServicePac for BladeCenter and System x gt JJ T 7145 il w 3 o lementation Services ServicePat w 3 Q pi pi pi pi 31313 44T6201 xSeries x3850 BM lementation Serv
107. 0 10N3999 x3500 PW 2 Year Onsite Repair 9x5 4 H cen 3500 61P7669 3500 7978 E xSeries x3550 PW 2 Year Onsite Repair 9x5 4 H 40M7564 xSeries x3550 40M7576 xSeries 3550 9 System 3650 PW 2 Year Onsite Repair 9x5 4 40M7565 System X3650 40M7577 3650 40M7576 xSeries x3455 Year Onsite Repair 24x7 4 H Year Onsite 9x5 4 H Year Onsite Repair 24x7 4 H ur Response lour Response ur Response ur Response lour Response PW 1 Year Onsite Repair 9x5 4 Hour Response 1 213 7979 10N3986 System X3650 PW 2 Year Onsite Repair 24x7 4 Hour Response KESANA 5 402 6 209 PW 7984 13P0943 xSeries x3455 PW 2 Year Onsite Repair 9x5 4 H 40M7564 xSeries x3455 Year Onsite Repair 24x7 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H ur Response our Response ur Response our Response lour Response 7985 10N3986 xSeries x3655 PW 2 Year Onsite Repair 24x7 4 Hour Bes 13P0944 xSeries x3655 PW 2 Year Onsite Repair 9x5 4 Hour 40M7565 xSeries x3655 i i 40M7577 xSeries x3655 7992 PW 2 Year Onsite Repair 24x7 4 H PW 2 Year Onsite Repair 9x5 4 H xSeries x326M 40M7576 xSeries x326M PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H our Res Hour Res ponse Response lour Response ponse lour Response ponse lour Response 13P0945 xSeries x206M PW 2 Year
108. 0 65Y4952 xSeries x3400 xSeries x3400 IBM Implementation Services ServicePac for V or ESX Server 31 987 IBM Implementation Services ServicePac for BladeCenter and System x JJ Impl Imp lementation Services Service lementation Services Service Pac for VI Pac for B or ESX Server BladeCenter and System x IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 1 Implementation Services for Director 31 987 plementation Services Service lementation Services Servicel Pac for B Pac for BladeCenter and System x BM Director 7977 65Y4955 3400 plementation Services for BladeCenter System IBM Implementation Services ServicePac for VMware for ESK Server JJ 3 997 LI Implementation Services for Director 31 987 Wl Implementation Services ServicePac for V or ESX Server 31 987 Wl O IBM Implementation Services ServicePac for BladeCenter and System x i Ss 42 993 lementation Services ServicePac for IBI x3500 4238343 0500 IBM Implementation Services ServicePac for pre assembled BladeCenter and System x II 3500 3500 3500 65Y4954 x3500 Imp 65Y4955 3500 IBM Implementation Services ServicePac for V or ESX Server 42 993
109. 0 5118574 3500 5118578 3500 5118579 3500 5118580 3500 5119299 4x3500 5119300 3500 71Y2798 4x3500 71 2801 4x3500 3 year 24 7 VirtualCenter Heartbeat Software Support 19 24 12 6780 xSeries x3550 year 24x7 VMware Software Support for Enhanced for up to 2 processors 5 155 12X6784 xSeries x3550 29R5098 xSeries x3550 BM Director Software Support for up to 20 Agents 5 338 9 466 6 8 355 puse 7979 Co Series 3550 363516 series 33550 ER 5130573 3550 130574 xSeries asso 5178577 xSeries 3550 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 4 580 5118578 xSeries x3550 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 Cas series x3550 xSeries x3550 3 year 9x5 VMware Software Support for Advanced for up to 2 processors year 247 VMware Software Support for Advanced for up to 2 processors _ EE year 9x5 VirtualCenter Heartbeat Software Support xSeries x3550 3 year 9x5 VirtualCenter Heartbeat Software Support 7 696 xSeries x3550 3 year 24x7 VirtualCenter Heartbeat Software Support System X3650 13 917 2 845 ES System 3650 4 124 ossis sem aes 3 year 9x5 VMware Software Suppor for Enhanced for up to 2 processors 5138572 System X3650 System X3650 System X3650 System X3650 System X3650
110. 0 595 16 230 136 388 146 848 Remote Technical Support Implementation CT miss i 41W970 5 41w970 pSeries p5 550 41w970 p5 550 E p5 550 p5 550 42V1485 iSeries 800 42V1525 iSeries 800 42V1547 iSeries 800 44 5885 44 5886 4415888 pSeries 5118843 pSeries pSeries 5178843 40Y5803 5 5178843 5 40Y5803 5138 pSeries 40Y5803 5 5 510 5178843 510 40Y5803 5 5 520 5118843 5 lt 520 40 5803 5118843 40Y5803 5178844 40Y5803 5 5 570 5178845 570 o 2 D 0 5803 Power 575 5 Power 575 A Io 5 in oo njo ups GZ lan JHE E J o F 0 5803 5 550 5118844 5 550 40Y5803 870 118844 5178843 870 40Y5803 515 178843 0 5803 118843 40Y5803 iSeries 5178844 iSeries us us p BS Si m m us a m us E m 4428198 510 3 Year Onsite Repair 9x5 Same Business Day 5 617 year ETS gateway Service additional LI year ETS gateway Service year ETS gateway Service additional LI 9149 __ 4428198 pseries C 4
111. 00 65Y4955 xSeries x3400 ES xSeries x3400 4476201 xSeries x3400 KSeries x3400 xSeries x3400 xSeries x3400 65Y4955 xSeries x3400 x3400 x3400 x3400 x3400 x3400 65Y4954 13400 plementation Services Service Pac for BladeCenter and System x Implementation Services ServicePac for pre assembled BladeCenter and System 21 989 eee Implementation Services ServicePac for IBM Director 31 987 Implementation Services ServicePac for VI or ESX Server 31 987 Hd 1 plementation Services Service plementation Services Service Pac 97 Pac for VI M Director or ESX Server Implementation Services ServicePac for BladeCenter and System x i Implementation Services for Director Imp Imp plementation Services Service plementation Services Service lementation Services Service lementation Services Service Pac for B Pac for Pac for IB Pac for V BladeCenter and System x pre assembled BladeCenter and System X M Director or ESX Server 3450 3450 4476211 3450 3450 3450 Implementation Services ServicePac for pre assembled BladeCenter and System 21 989 plementation Services Service plementation Services Service Pac for VI Pac for B or ESX Server BladeCenter and System x xSeries x3400 xSeries x3400 11 xSeries x340
112. 00 N7800 N7800 N7800 N7800 5300 5300 5300 5300 Total Storage Productivity Center S Total Storage Productivity Center S 3 3 TBM Implementation Services ServicePac for network attached storage systems N3000 TBM Implementation Services ServicePac EELER EN TBM Implementation Services SevicePac for network attached storage systems N3000 as _ BM lementation Services ServicePac for TPC plus 74 989 3131313131313 5 9 9 o 313131313 5 o 5 5 313131313 5 Fe 5 9 313131313 5 9 5 9 5 3 o 5 5 313 3 31313131313131313131313 5 5 5 5 o v 5 5 5 5 v 9 5 o 5 w 3 o v 3 v z tj t o 5 v gt S wo v E o bel 9 o v O S D a D 3 o Warranty Up ServicePac for Power Systems PLET 2504 0163 rade Remote Technical Support Implementation ServicePac for System p Up to 3 years on site Warranty Upgrade which include IBM keyboard Mouse and IBM internal installed options Monitors and Flat panels are not covered within these offerings Brand WU Mal News Brand Name Offering description DKR Euro Nkr SKR Warranty Upgrade 7014 12 6762 pSeries 3 Year Onsite Repair 24x7 Same Business Day 6 785 7 065 8 504 7031 D24 p pSeries Year Onsite Repair 9x5 Same Business Day 3 0
113. 00 053400 Addition to IBM Migration Services for data for open systems ServicePac add additional server DS3200 DS3400 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers 053200 053400 Migration Services for data for open systems five 5 terabytes of data from up to five servers DS3200 DS3400 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 053200 053400 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS3200 DS3400 Addition to IBM Migration Services for data for open systems ServicePac add additional server 053200 053400 Implementation Services for disk systems ServicePac basic implementation for 053000 053200 053400 DS3200 DS3400 Geer 8 053200053400 053200 053400 Implementation Services for disk systems ServicePac basic implementation for 053000 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 053200 053400 22X 053200 053400 Implementation Services for disk systems basic implementation for 053000 31E DS3200 DS3400 ad 053200 053400 053200 053400 053200 053400 Implementation Services for disk systems ServicePac basic implementation for 053000 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 053200 053400 32X 5119522 53200 053400 Im o lementation Services
114. 00 Addition to Migration Services for data for open Systems ServicePac add additional server 65Y5089 3000 Implementation Services for disk systems ServicePac basic implementation for 053000 mm 29 398 65Y5089 EXP3000 Implementation Services for disk systems ServicePac basic implementation for 053000 1727 Ges Ke 5129522 JEXP3000 Implementation Services for disk systems basic implementation for 053000 24 399 1 E TL 1740 DS4000 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5167 DS4000 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5169 DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte E DS4000 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5187 DS4000 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68 5189 054000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte oa 054000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 68Y5170 DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 68Y5188 DS4000 IBM Migration Services for data for open systems ten
115. 000 054000 054000 054000 Implementation Services for disk systems ServicePac standard implementation for 054000 5139523 54000 DS4000 DS4000 054000 054000 Implementation Services for disk systems basic implementation for 054000 DS4000 DS4000 DS4000 5139523 psanoo DS4000 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 DS4000 DS4000 5139523 54000 2 DS4000 DS4000 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 DS4000 5139523 54000 054000 Implementation Services for disk systems ServicePac basic implementation for 054000 65Y5091 DS4000 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers Migration Services for data for open systems two 2 terabytes of data from up to two servers Migration Services for data for open systems five 5 terabytes of data from up to five servers Migration Services for data for open systems five 5 terabytes of data from up to five servers Migration Services for data for open systems ten 10 terabytes of data from up to ten servers IBM Migration Services for data for open systems ten 10 teraby
116. 000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 40M7579 Racks PW 1 Year Onsite Repair 9x5 4 Response 68Y5170 54000 Addition to Migration Services for data for open systems ServicePac add additional server 68Y5188 DS4000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5211 054000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5212 054000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5213 54000 BM Migration Services for data for open systems ten 10 lerabytes of data from wp to ten servers Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5168 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 348 748 68Y5169 JFastT Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68 5170 FastT Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2
117. 054000 PW 2 Year Onsite Repair 24x7 4 Year Onsite Repair 24x7 4 Response Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Response 8 919 PW 1 Year Onsite Repair 24x7 4 Hour Response 11 892 68Y5395 DS3200 DS3400 PW 2 Year Onsite Repair 9x5 4 Hour 68Y5396 DS3200 DS3400 PW 2 Year Onsite Repair 24x7 4 Response Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Response 2 973 PW 1 Year Onsite Repair 24x7 4 Hour Response 4 162 4604240 EXP3000 PW 2 Year Onsite Repair 9x5 4 H 4604241 EXP3000 PW 2 Year Onsite Repair 24x7 4 ur Response Hour Response PW 1 Year Onsite Repair 24x7 4 Hour Response 3 211 10N3987 Console Switch PW 2 Year Onsite Repair 24x7 4 13P0945 Console Switch PW 2 Year Onsite Repair 9x5 4 Hour PW 1 Year Onsite Repair 24x7 4 Hour Response 1 102 PW PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Hour Response Response ur Response Hour Response 4 PW 41 9359 054000 PW 2 Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 Hour Response 3 070 16 927 2 2 41E9363 054000 PW 1 Year Onsite Repair 24x7 4 Hour Response 41E9364 DS4000 PW 2 Year Onsite Repair 9x5 Next Business Day 41E9365 54000 PW 2 Year Onsite Repair 9x5 4 Hour Response DS4000 PW 1 Year Onsite Repair 9x5 Next Business Day DS4000 PW 1 Year Onsite Repair 9x5 4 Hour Response 054000 PW 1 Year Onsite Repair 24 7 4 Hour Response 41 9359
118. 0M7564 System X3200 M3 Year Onsite Repair 24x7 4 40M7576 System X3200 M3 13P0943 System X3200 M3 PW 2 Year Onsite Reval 9x5 4H 40M7564 System X3200 40M7576 System X3200 ur Response Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Response 1 213 10N3985 System X3200 M3 PW 2 Year Onsite Repair 24x7 4 Hour Response 2 925 2 ur Response 10N3986 x3400 M3 PW 2 Year Onsite Repair 24x7 4 Hour Response 666 CS 10 3999 PW 2 Year Onsite Repair 9x5 4H 3400 3400 Year Onsite Repair 9x5 4 Ho PW 2 Year Onsite Repair 24x7 4 H PW 2 Year Onsite Repair 9x5 4 H 3400 M3 i i x3400 M3 3500 3500 M3 PW 2 Year Onsite Repair 24x7 4 68 5599 PW 2 Year Onsite Repair 9x5 4 H Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 ur Response our Response ur Response ur Response Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Response 4 840 our Response ur Response 10N3986 xSeries x3400 PW 2 Year Onsite Repair 24x7 4 Hour Response 4 957 Cas 5 402 6 209 10N3999 xSeries x3400 PW 2 Year Onsite Repair 9x5 4 40M7565 xSeries x3400 Year Onsite Repair 24x7 4 H 61P7669 xSeries x3400 Year Onsite Repair 9x5 4 H OUT Response our Response ur Response 10 3986 3400 M2 PW 2 Year Onsite Repair 24x7 4 Hour Response 4 957 666 5 402 6 209 PW 2 Year Onsite Repair 9x5 4 H 40M7565 3400 M2 Year Onsite Repair 24x7 4 H 3400 M2 5 Appliance 71Y313
119. 1 9342 41 9343 41 9338 41 9339 41 9340 41 9341 41 9342 41 934 P 5 5 IS al j 5 7800 2900 2900 pe Library ape Library pe Drive 3500 5400 5400 Jg 5400 5400 o 300 5300 5300 5300 o Jg o 4000 54000 4000 54000 H o o o Hil olojo ala 54000 4000 4000 4000 54000 4000 4000 54000 4000 4000 4000 54000 4000 54000 astT ST ST astT astT astT astT ST ST ST astT astT astT astT astT Ra Fa Fa FA Fa FJ Fa Fa FA FJ Fa Fa Fa e e fojo astT 41E9342 FastT 3 years 24x7 Support Line for N series N7000 devices 37 688 5 070 1 Year 24x7 Remote Technical Support on Entry Midrange Tape Devices 4 635 OTe W PW gt Ulu ei 7 8 o 5 la 7 6 o 9 Year Onsite Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite
120. 1 x3350 44T6211 x3350 2574952 basso i T _ 65va954 13350 TBM Implementation Services ServicePac for IBM L T T fe 652055 3350 BM imple for Vere fr qp 3350 4438343 3350 x3350 x3350 x3350 X3350 plementation Services ServicePac for IBM Director 65Y4955 X3350 plementation Services ServicePac for VI or ESX Server 4418342 Series 3250 Implementation Services for BladeCenter System 31 987 4418343 xSeries x3250 IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 44T6201 xSeries x3250 44T6211 xSeries x3250 plementation Services ServicePac for VI or ESX Server 65Y4952 xSeries x3250 plementation Services ServicePac for BladeCenter and System x 65Y4954 xSeries x3250 65Y4955 xSeries x3250 GG 3250 4476201 System X3250 4476211 System X3250 65Y4952 System 3250 m System X3250 65Y4955 System X3250 plementation Services ServicePac for VI or ESX Server System X3250 plementation Services ServicePac for BladeCenter and System x System X3250 System X3250 System X3250 gt System X3250 plementation Services ServicePac for BladeCenter and System x 65Y4954 System X3250 plementation Services ServicePac for IBM Director 65Y4955 System X3250 xSeries x3105 xSeries x3105 Implementation Services ServicePac TE
121. 1 ibm com sales gss spst servicepac extProductSelectorWWW do General Information Section ServicePac Policy Business Partners will know that IBM ServicePac is now entirely electronically handled As ServicePac is available On Demand there is therefore no requirement for Business Partners to maintain a ServicePac stock Inventory Adjustment Stock Rotation is not available for ServicePac and IBM does not accept ServicePac returns from Business Partners It is important when ordering a ServicePac that the correct ServicePac Part Number is specified An incorrectly ordered ServicePac may not subsequently be returned to IBM Where an incorrect ServicePac Part Number is ordered by mistake you may with effect from March 1st 2008 correct the order within 60 days of date of purchase subject to an administration charge This charge will be 896 of the original amount invoiced by IBM for the incorrectly ordered Part Number The most u to date pricing can be found in SPST ServicePac Selection Tool on the internet ServicePac Selection Tool www 01 ibm com sales gss spst servicepac extProductSelectorWWW do PLEASE NOTE The Customer or Business Partner must register the IBM ServicePac to activate the service In order to receive the service the ServicePac must be activated which will also limit any delay to entitlement verification during a call for assistance WebSite for ServicePac Registration SPRT http www 03 ibm com se
122. 118788 Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response 5128789 Tape Library PW 2 Year Onsite Repair 24x7 4 H Response 5128798 Tape Library Year Onsite Repair 9x5 4 Hoi sponse PW 2 Year Onsite Repair 24x7 4 H sponse PW 1 Year Onsite Repair 9x5 4 ponse PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 sponse PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 sponse PW 2 Year Onsite Repair 9x5 4 H ponse PW 2 Year Onsite Repair 24x7 4 sponse 5128790 Library PW 1 Year Onsite Repair 9x5 4 Hour Response 2 530 12 238 14 356 544 5128791 Library PW 5128792 Tape Library 5128793 Tape Library 5128799 Tape Library 5128801 Tape Library 28798 Tape Library PW 26 5128799 Tape Library PW 1 Year Onsite Repair 24x7 4 Hour Response 7 906 1 060 Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re Year Onsite Re pair 24x7 4 pair 9x5 4 Hour Res pair 24x7 4 H pair 24x7 4 pair 9x5 4 Hour Res Hour Response ponse Response Hour Response ponse 5128800 Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response 12 018 1 610 PW 2 Year Onsite Re 5128801 Tape Library 5128794 Tape Library PW 5128797 Tape Library 5128786 Tape Library PW 1 Year Onsite Repair 9x5 4 Hour Response 11 384 d 5128787 Library PW 1 Year Onsite Repair 24x7
123. 15 701 68 5214 ddition to Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 ddition to IBM Migration Services for data for open systems ServicePac add additional server 92 BM Implementation Services ServicePac for disk systems 056000 058000 4 8192 BM Implementation Services ServicePac for disk systems DS6000 DS8000 4 8192 BM Implementation Services ServicePac for disk systems 056000 058000 418192 BM Implementation Services ServicePac for disk systems DS6000 DS8000 68Y5166 56000 058000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5167 DS6000 DS8000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5168 DS6000 DS8000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5169 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5 DS6000 DS8000 Addition to Migration Services for data for open systems ServicePac add additional server 68Y5186 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5187 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5 DS6000 DS8000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5189 Addi
124. 1722 6LU 054400 1742 1RU DS4500 1742 90U DS4700 1814 72A 1814 70A 1814 72H 1814 70H 054800 1815 80 1815 82A 1815 84A 1815 88A 1815 80H 1815 82 1815 84H 1815 88 DS5100 1818 51A DS5300 1818 53A DS6000 1750 522 1750 2 DS8000 2421 92 2421 9AE 2422 92 2422 9AE 2423 92 2423 9AE 2424 92 2424 9 058100 2421 931 2422 931 2423 931 2424 931 DS8300 2421 932 2421 9B2 2422 932 2422 9B2 2423 932 2423 9B2 2424 932 2424 9B2 EXP100 1710 10U 1724 1XP EXP3000 1727 01E 1727 01M 1727 HC1 1727 HC5 EXP420 1812 8VA 1812 8VH EXP5000 1818 D1A EXP710 1740 710 EXP810 1812 81 1812 81H Enhanced Technical Support Gateway Enhanced Technical Support Gateway is a service which complements and enhances the basic IBM support offerings such as IBM Software Maintenance and IBM Hardware Maintenance by providing a superior and low cost proactive support experience ETS Gateway will provide a dedicated Web portal that allows you to access personalized notifications regarding maintenance security land performance of your IBM Power System IBM System i or IBM System p server which will help you to maximize your IT availability Through the ETS Gateway Web Portal you also have access to a dedicated team of IBM specialists who will assist you in the interpretation of the available reports and information and will provide related recommendations ServicePac are available through the same Business Partner
125. 178580 xSeries x3400 29R5097 xSeries x3400 29R5098 xSeries x3400 2985099 xSeries x3400 year 24x7 VMware Software Su year 24x7 VMware Software Su Director Software Support fo pport for Standard for up to 2 pport for Enterprise Enterprise r up to 50 Agents processors Plus for up to 2 processors 12X6784 xSeries x3400 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 917 1 870 16 970 20 515 4603516 series x3400 5128578 xSeries x3400 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 5 863 5128579 xSeries x3400 3 year 24x7 VMware Software Support for Standard for up to 2 processors 7 930 5179299 xSeries x3400 5139300 xSeries x3400 i 45 29R5098 3400 IBM Director Software Support for up to 20 Agents 5 338 29R5099 3400 IBM Director Software Support for up to 50 Agents 11 395 82 24 4603516 x3400 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 137 5128569 3400 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 69 5178571 x3400 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 668 4 474 5 408 5118572 x3400 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 3 845 4 689 5 669 55 5178575 3400 year 24x7 VMware Software Support for Foundation Essentials for up to 2
126. 2 Network File System NFS mounts two 2 Internet Small Computer System Interface iSCSI Logical Unit Numbers LUNs or two 2 Fibre Channel Protocol FCP LUNs Test and verify the operation of the System Storage network attached storage system Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Number of hours of Service 32 hours IMOO5 IBM Implementation Services ServicePac for storage software TotalStorage Productivity Center basic Basic implementation Implement up to two 2 data agents on supported operating system platform one 1 fabric agent on supported operating systems and or devices and one 1 CIMOM agent server for a supported IBM storage device Test and verify the operation of the System Storage software Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Number of hours of Service 32 hours 006 Implementation Services ServicePac for storage software TotalStorage Productivity Center plus Plus implementation Implement up to five 5 data agents on supported operating system platforms up to two 2 fabric agents on supported systems and or devices and up to three 3 CIMOM agent servers for a supported IBM storage device Test and verify the operation of the System Storage software Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Number of h
127. 2 BladeCenter HS22 4418343 BladeCenter HS22 4476201 BladeCenter HS22 BladeCenter HS22 BladeCenter HS22 BladeCenter HS22 plementation Services ServicePac for IBM Director BladeCenter HS22 plementation Services ServicePac for VMware for ESX Server 7871 IE 4428343 BladeCenter H Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 4476201 BladeCenter H IBM Implementation Services ServicePac for IBM Director 31 987 4476211 BladeCenter H 65Y4952 BladeCenter plementation Services ServicePac for BladeCenter and System x 65Y4954 BladeCenter plementation Services ServicePac for IBM Director 65Y4955 BladeCenter 7872 BladeCenter H BladeCenter H New MT 44 6211 BladeCenter Implementation Services ServicePac for VMware for ESX Server 65Y4952 BladeCenter H Implementation Services ServicePac for BladeCenter and System x 65Y4954 BladeCenter 65Y4955 BladeCenter HX5 7901 BladeCenter LS22 BladeCenter LS22 plementation Services ServicePac for pre assembled BladeCenter and System X BladeCenter LS22 plementation Services ServicePac for IBM Director BladeCenter LS22 65Y4952 BladeCenter LS22 65 4954 BladeCenter LS22 65Y4955 BladeCenter LS22 plementation Services ServicePac for VI or ESX Server 7902 4418342 BladeCenter 1542 plementation Services ServicePac for BladeCenter System 4428343 BladeCenter 1542 Implementation Services Serv
128. 2 Year Onsite Re 68Y5394 Ibm Ethernet Switc PW 1 Year Onsite Repair 24x7 4 Hour Response 11 892 1 600 E 68Y5393 Ibm Ethernet Switc PW 1 Year Onsite Repair 9x5 4 Hour Response 8 919 68Y5395 Ibm Ethernet Switcl 68Y5396 Ibm Ethernet Switc 68Y5393 Ibm Ethernet Switc PW 68Y5394 Ibm Ethernet Switc PW 68Y5395 Ibm Ethernet Switc 68Y5396 Ibm Ethernet Switc 10N3993 Tape Enclosure z n n n n n n n n n n n n n n n PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Re Re Re Re Re pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 24x7 4 our Res ponse Hour Response our Response Hour Response Hour Response 13P0951 40 7572 40 7584 84 1636 84 1637 84 1638 84 1639 10 3988 13 0946 40 7579 40 7567 10 3988 13 0946 40 7579 Racks 40 7567 Racks PW 1 Year Onsite Repair 24x7 4 Hour Response Implementation 68Y5166 DS4000 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5167 DS4000 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5168 DS4000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional teraby
129. 21 i i 71Y2798 BladeCenter HS21 3 year 9x5 VirtualCenter Standard Software Support 7 836 1 060 9 147 71Y2800 BladeCenter HS21 year 24x7 VirtualCenter Standard Software Support 3 918 4 574 i 95 20 11 434 Y2801 BladeCenter 71Y2802 BladeCenter 71Y2803 BladeCenter 71Y2804 BladeCenter 71Y2805 BladeCenter 71Y2807 BladeCenter 96 1Y2809 BladeCenter HS21 3 year 24x7 VirtualCenter Heartbeat Software Support 19 243 7995 8028 Y2797 BladeCenter H year 9x5 VirtualCenter Standard Software Support 3 134 2798 BladeCenter 7 2 5 7 5 71Y2800 18 2601 BladeCenter HS BladeCenter HS 49 71Y2805 BladeCenter HS S 71Y2806 BladeCenter H 71Y2807 BladeCenter HS 71Y2808 BladeCenter HS 12X6783 BladeCenter HS21 1 year 24x7 VMware Software Support for Enhanced for BladeCenter 36 084 4 850 43 996 53 190 12X6787 BladeCenter 521 3 year 24x7 VMware Software Support for Enhanced for BladeCenter 97 435 13 080 118 798 143 621 1 71Y2809 BladeCenter HS 3 year 24 7 VirtualCenter Heartbeat Software Support 19 243 year 9 5 VMware Software Support for Enhanced for BladeCenter 46D3519 JC year 24x7 VMware Software Support for Enhanced for up to 2 processors 12X6784 BladeCenter HS20 12X6787 BladeCenter HS20 8677 12 6783 year 24 7 VMware Software Support for BladeCenter 12 6787 3 year 24x7 VMware S
130. 22 3650 3 2 3 65Y5223 3650 4 Year Onsite Repair 24x7 4 Hour Response x3650 5 Year Onsite Repair 9x5 4 Hour Response x3650 3650 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3550 M2 3 Year Onsite Repair 9x5 4 Hour Response 3550 2 3550 2 4 Year Onsite Repair 9x5 4 Hour Response 65Y5217 3550 M2 4 Year Onsite Repair 24x7 4 Hour Response 6575218 passo 2 x3550 M2 5 Year Onsite Repair 24 7 4 Hour Response 3550 2 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 7947 xSeries 3650 M2 3 Year Onsite Repair 9x5 4 Hour Response 655221 x3650 M2 Series x3650 2 690 65Y5223 xSeries x3650 M2 4 Year Onsite Repair 24x7 4 Hour Response xSeries x3650 M2 5 Year Onsite Repair 9x5 4 Hour Response xSeries x3650 M2 5 Year Onsite Repair 24x7 4 Hour Response xSeries x3650 M2 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 7948 3450 3 Year Onsite Repair 9x5 Next Business Day 3450 Co 0450 43 3722 X3450 4 Year Onsite Repair 9x5 Next Business Day 3450 4 Year Onsite Repair 9 5 4 Hour Response 3450 4 Year Onsite Repair 24x7 4 Hour Response 3450 5 Year Onsite Repair 9 5 Nert Business Day 43 3726 x3450 5 Year Onsite Repair 9x5 4 Hour Response 3450 5 Year Onsite Repair 24x7 4 Hour Response x3450 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 38R3492 xSeries x3400 5 Year Onsite Repair 9x5 Next Business Da
131. 25 41970 pSeries i i i 724 x 7037 A50 39K3050 39K3051 42V0915 39K3050 46D3451 1 pSeries 41w970 pSeries pSeries pSeries pSeries Series Series Series Series Series Series 655 pSeries 655 pSeries pSeries pSeries BladeCentre JS21 pSeries BladeCentre 2521 pSeries BladeCentre JS21 46D3454 pSeries BladeCentre 1521 pSeries BladeCentre 1521 pSeries BladeCentre 1521 pSeries Blade Chassis pSeries Blade Chassis pSeries 510 pSeries 510 pSeries 510 pSeries 510 pSeries 520 pSeries 520 46D3416 46D3417 pSeries pSeries pSeries pSeries pSeries 570 pSeries 570 pSeries 570 pSeries 570 pSeries 570 pSeries 570 pSeries 570 38R3569 pSeries 570 Year Onsite Repair 24x7 Same Business Day 4 511 3 Year Onsite Repair 9 5 Same Business Day 2 925 3 Year Onsite Repair 24 7 Same Business Day 4 695 3 Year Onsite Repair 9x5 Same Business Day 54 476 3 Year Onsite Repair 24x7 Same Business Day 86 758 1 Year Onsite Repair 9x5 Same Business Day 20 150 1 Year Onsite Re pair 9x5 Same Business Day 1 Year Onsite Repair 9x5 Same Business Day 60 451 68 368 73 612 1 Year Onsite Repair 24x7 Same Business Day 30 148 34 097 36 712 1 Year Onsite Repair 9x5 Same Business Day 80 602 1 Year Onsite Repair 24x7 Same Business Day 60 297 1 Year Onsite Repair 24x7 Same Business Day 90 446 12 170 102 291 110 136 1 Year Onsite Re pair 2447 Same Business Day 12
132. 3 Year Onsite Repair 6x18 Next Business Day iim 29R5236 3 Year Onsite Repair 6x18 Next Business Day ay E44 29R5256 3 Year Onsite Repair 6x18 Next Business Day E3 29R5256 3 Year Onsite Repair 6x18 Next Business Day ay Paj 29R5236 3 Year Onsite Repair 6x18 Next Business Day P433 29R5244 3 Year Onsite Repair 6x18 Next Business Day 29R5236 Terminal 3 Year Onsite Repair 6x18 Next Business 6 INTELLISTATION 7 THINKPAD PostWarranty PostWarranty 53 2985263 3 Year Onsite Repair 6x18 Next Business Day 6 562 7 653 8 795 P64 2985263 3 Year Onsite Repair 6x18 Next Business Day 6 562 7 653 8 795 w43 2985256 3 Year Onsite Repair 6x18 Next Business Day 4 512 609 5257 6 042 wes 29R5256 3 Year Onsite Repair 6x18 Next Business Day 4846 am 1 EN RD ses emt roster 8 ne Bases ay EE ER E ECH res 2985281 reminai D Vear Onsite Repair 6x18 Next Business Day 1 eu EE NSS Repair 6x18 Next Business Day 508 75 642 73 ese emt roster Ne Bases bar C C O pras ER 2852 526 29R5277 Terminal 3 Year Onsite Repair 6x18 Next Business Day 2 SI BE EI BIN E DEER 3094 ass 5138594 fremna OOOO D Year Onsite Repair 6x18 Next Business Day 4910 29R5275 3 Year Onsite Repair
133. 3200 xSeries x3200 xSeries x3200 xSeries x3200 38R3494 xSeries x3200 5119295 xSeries 5179299 xSeries 3 Year Onsite Ri 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 4 157 4 Year Onsite Repair 9x5 Next Business Day 2 884 4 Year Onsite 5 Year Onsite 5 Year Onsite Ri pair 9x5 4 H epair 24x7 4 Hour esponse pair 9x5 4 Hour Response Response 5 o 29R5098 x3250 BM Director Software Support for up to 20 Agents 5 338 29R5099 x3250 BM Director Software Support for up to 50 Agents 43X3840 xSeries x3250 5119294 xSeries x3250 90 day Startup support for Year Software Support for MS 5119299 xSeries x3250 3 Year Software Support for MS System x Windows or Linux Red Hat SUSE on 1 x 1 socket server Windows or Linux Red Hat SUSE on 1 x 1 socket server 29R5097 System X3250 M2 BM Director Software Support for up to 10 Agents 2 845 29R5098 System X3250 M2 BM Director Software Support for up to 20 Agents 29R5099 System X3250 M2 BM Director Software Support for up to 50 Agents 11 395 43X3840 System X3250 M2 90 day Startup support for System x 29R5099 x3350 BM Director Software Support for up to 50 Agents 11 395 9 1 540 12 888 13 877 4193 43 3840 3350 90 Startup support for System 1 082 1126 1 359 151572 0350 5138573 3350 5118574 esso 5118578 3350
134. 326 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 29R5098 xSeries 307 BM Director Software Sup or up to 20 Agents 29R5099 xSeries 307 BM Director Software Sup or up to 50 Agents 5119299 xSeries 307 3 Year Software Support Windows or Linux Red Hat SUSE on 1 x 1 socket server 8855 29R5097 xSeries x455 BM Director Software Sup or up to 10 Agents 29R5098 x455 BM Director Software Sup or up to 20 Agents 8849 2985097 xSeries 307 BM Director Software Supper or up to 10 Agents BM Director Software Sup or up to 50 Agents 5 d Year Software Support for MS Windows or Linux Red Hat SUSE 1 x 2 socket server ER Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 1 5119300 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 43X3840 xSeries x365 90 day Startup support for System x 1 082 1 126 1 359 5179295 Series x365 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 195 3 437 4 031 5119300 xSeries x365 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 9 493 1 280 10 206 11 972 8862 xSeries x365 xSeries x365 S
135. 326 PW 2 Year Onsite Repair 24x7 4 Hour Response 13P0948 5 e326 PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7569 xSeries e326 PW 1 Year Onsite Repair 24x7 4 Hour Response 2 40M7581 xSeries e326 PW 1 Year Onsite Repair 9x5 4 Hour Response 10N3987 xSeries 307 PW 2 Year Onsite Repair 24x7 4 Hour Response 13P0945 xSeries 307 PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7566 xSeries 307 PW 1 Year Onsite Repair 24x7 4 Hour Response 1 102 40M7578 xSeries 307 Year Onsite Repair 9x5 4 Hour Response 40M7570 xSeries x455 PW 1 Year Onsite Repair 24x7 4 Hour Response 40M7582 xSeries x455 40M7572 xSeries x365 40M7584 xSeries x365 OU gt xSeries x365 Year Onsite Repair 24x7 4 Hour Response 4 514 4 974 5 523 40 7583 xSeries x365 Year Onsite Repair 9x5 4 Hour Response 4 046 4 493 13P0947 PW 2 Year Onsite Repair 9 5 4 H xSeries x3850 xSeries x3850 PW 1 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite 9x5 4 Hour Response 3850 460 3850 Zi x460 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite 9x5 4 Hour Response xSeries x3800 40M7583 xSeries x3800 Year Onsite Repair 9x5 4 Hour Response 10N3988 3800 x445 PW 2 Year Onsite Repair 24x7 4 Hour Response 13P0946 4x3800 x445 PW 2 Year Onsite Repair 9x5 4 Hour Response Implementati
136. 34 71 2798 143550 M2 3 year 9 5 VirtualCenter Standard Software Support 7 836 4603512 xSeries x3650 M2 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors year 24x7 VMware Software Support for Standard for up to 2 processors Series x3650 2 Series x3650 M2 Series x3650 M2 Series x3650 M2 Series x3650 M2 15 392 19 243 i i 95 12X6780 xSeries x3400 1 year 24x7 VMware Software Support for Enhanced for up to 2 processors 29R5097 xSeries x3400 29R5098 xSeries x3400 29R5099 xSeries x3400 59 5178579 xSeries x3400 5178580 xSeries x3400 87 5119300 xSeries x3400 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 9 493 12X6780 xSeries x3400 year 24x7 VMware Software Support for Enhanced for up to 2 processors 5 155 29R5097 xSeries x3400 29R5098 xSeries x3400 29R5099 xSeries x3400 45 IBM Director Software Support for up to 20 Agents 5 338 IBM Director Software Support for up to 50 Agents 11 395 82 year 9 5 VMware Software Support for Foundation Essentials for up to 2 processors 5178576 xSeries x3400 28577 xSeries x3400 5178578 xSeries x3400 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 5
137. 4 pair 9x5 4 H Hour Re Hour Re our Res Hour Re our Res sponse PW 2 Year Onsite Repair 24x7 4 Hour Response 28 485 sponse ponse sponse ponse pair 9x5 Next Business PW 1 Year Onsite 3 800 16 907 2 270 PW 2 Year Onsite Repair 9x5 4 Hour Response 28 368 3 800 PW 2 Year Onsite Repair 24x7 4 Hour Response 31 307 PW 1 Year Onsite Repair 9x5 4 Hour Response 15 319 PW 1 Year Onsite Repair 24x7 4 Hour Response 16 907 PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response 31 305 71Y2793 Converged Switch PW 1 Year Onsite Repair 9x5 4 Hour Response 11 394 71Y2794 P PW 1 Year Onsite Repair 9x5 4 Hour Response 5 033 PW 1 Year Onsite Repair 24x7 4 Hour Response 6 711 3 4 71Y2481 Ibm Ethernet Switcl 71Y2482 Ibm Ethernet Switcl 71Y2483 Ibm Ethernet Switcl 68Y5393 Ibm Ethernet Switc PW 68Y5394 Ibm Ethernet Switc PW gt 7112480 GH 71 2 71 2476 Ibm Ethernet Switcl PW 71Y2477 Ibm Ethernet Switcl PW PW 2 Year Onsite Repair 24x7 4 Hour Response 13 983 Year Onsite Repair 9x5 4 Hour Response 6 711 902 71Y2481 Ibm Ethernet Switcl PW i i 71Y2478 Ibm Ethernet Switcl 71Y2479 Ibm Ethernet Switcl 71Y2480 Ibm Ethernet Switcl 68Y5393 Ibm Ethernet Switc PW 68Y5394 Ibm Ethernet Switc PW 68Y5395 Ibm Ethernet Switc 68Y5396 Ibm Ethernet Switc 71Y2794 Ibm Ethernet Switcl PW 71Y2795 Ibm
138. 4 054000 ition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 54000 Addition to Migration Services for data for open systems ServicePac add additional server 4418191 54000 BM Implementation Services for disk systems ServicePac standard implementation for 054000 5119523 054000 BM Implementation Services for disk systems ServicePac basic implementation for 054000 DS4000 BM Implementation Services for disk systems ServicePac basic implementation for 054000 J gt a o it o o ufu lt lt ui lui olo HIO DS4000 BM Implementation Services for disk systems ServicePac standard implementation for DS4000 68Y5 DS3200 DS3400 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68 5167 53200 053400 BM Migration Services for data for open systems five 5 terabytes of data from to five servers 68 5168 DS3200 DS3400 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5169 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5 053200 053400 Addition to Migration Services for data for open systems ServicePac add additional server 68Y5 053200 053400 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5187 BM
139. 4 Hour Response 14 232 1 910 5128788 Tape Library 5128789 Tape Library 28792 Library 5128793 Library PW 2 Year Onsite Year Onsite Re Re PW 2 Year Onsite Re PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Re Re Re pair 24x7 4 Hour Re pair 9x5 4 Hour Res 5128795 Tape Library PW 1 Year Onsite Repair 24x7 4 Hour Response 7 906 1 060 5128796 Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response 12 018 1 610 pair 24x7 4 pair 9x5 4 Hour Res pair 24x7 4 pair 9x5 4 H epair 24x7 4 our Res sponse ponse sponse ponse sponse 5128790 Tape Library PW 1 Year Onsite Repair 9x5 4 Hour Response 11 384 PW ponse Hour ms 5128798 Library Year Onsite Repair 9 5 4 sponse 6 326 6 801 15 020 2 020 6 326 848 27 038 5128799 Tape Library Year Onsite Repair 24x7 4 Hour IRE 7 906 1 060 PW 2 Year Onsite Re PW 2 Year Onsite Re J8800 Tape Library 5128801 Tape Library 5128790 Tape Library PW 1 Year Onsite Repair 9x5 4 Hour Response 11 384 lour Response 5128791 Tape Library 5128792 Library 5128793 Library 5128801 Library 5128789 Library 28794 Library 5128797 Tape Library 5128786 Library PW 1 Year Onsite Repair 9 5 4 Hour Response 11 384 5128787 Tape Library PW 1 Year Onsite Repair 24x7 4 Hour Response 14 23 5128788 Tape Library 5128789
140. 428191 053950 054700 5119523 053950 054700 65Y5090 053950 054700 65 5091 053950 054700 4428191 053950 054700 5179523 053950 054700 65Y5090 053950 054700 65Y5091 053950 054700 68 5166 054800 5179523 65 5091 4418191 5119523 lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for di lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for di lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for di lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for di lemen
141. 428342 3850 x460 4428343 x3850 460 Impl plementation Services ServicePac for VI or ESX Server plementation Services ServicePac for BladeCenter and System x plementation Services ServicePac for BladeCenter and System x plementation Services ServicePac for IBM Director lementation Services ServicePac TE M Director lementation Services ServicePac for VI ESX Server plementation Services ServicePac for BladeCenter and System x lementation Services ServicePac for pre assembled BladeCenter and System X 3850 460 3850 460 3850 460 3850 460 3850 50 x460 44J8343 xSeries x3800 xSeries x3800 xSeries x3800 xSeries x3800 E xSeries x3800 65Y4955 xSeries x3800 IBM Implementation Services ServicePac for IBM Director 31 987 plementation Services Servicel Pac for VMwar or ESX Server sw Implementation Services Servicepac for BladeCenter and System E ER EEN TBM Implementation Services ServicePac for IBM Director EE s implement Svea for Vere For Spe EEN i a mem a EE plementation Services Service Pac for VI or ESX Server 4418342 x3800 x445 IBM Implementation Services ServicePac for BladeCenter and System x 31 987 O IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 1 Implementation Services Ser
142. 456198 ae 4418198 pSeries 570 pSeries 570 5 595 2478198 5555 5 595 4418197 iSeries 870 BM Implementation Services for System LPAR Implementation A 4418197 iSeries 870 BM Implementation Services ServicePac for System i LPAR Implementation 4 M Impl i i i j 4418197 iSeries 870 B lementation Services ServicePac for System i LPAR Implementation IBM RSS POS ServicePac pet zs10 0033 Warranty Upgrade 4 PostWarranty Upgrade Up to 3 years on site Warranty Upgrade and 3 years Maintenance Service Upgrade which include IBM keyboard Mouse and IBM internal installed options Brand ES JWT uar News P N Brand Name Offering description Fox NeR T PERC SEE eno 14476004 4415991 POS Printer 3 Year Onsite Repair 24x7 Same Business Day POS Printer 4415968 POS Printer __ 4416006 POS Printer W POS Printer POS Printer POS Printer POS Printer __ 4415969 POS Printer 4415971 POS Printer 4416005 POS Printer 4415968 POS Printer POS Printer POS Printer zz POS Printer 15 __ 5138582 Terminal TIT rerminai Warranty Upgrade 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7x4 4 Hour Response 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 3 Year
143. 4x7 VMware Software Support for Standard for up to 2 processors 7 930 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12 373 5119294 x3500 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 5119295 3500 Year Software Support for MS Windows or Linux Red Hat SUSE 1 x 2 socket server 3 195 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 7 087 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 71Y2797 x3500 year 9x5 VirtualCenter Standard Software Support 3 134 3 year 9x5 VirtualCenter Standard Software Support 71Y2800 x3500 year 24x7 VirtualCenter Standard Software Support 3 year 24x7 VirtualCenter Standard Software Support 71Y2808 4x3500 year 24x7 VirtualCenter Heartbeat Software Support Gs 71 2809 3500 7977 12 6780 3500 year 24 7 VMware Software Support for Enhanced for up to 2 processors 5 155 12X6784 3500 29R5097 3500 BM Director Software Support for up to 10 Agents 29R5098 x3500 BM Director Software Support for up to 20 Agents 5 338 29R5099 x3500 BM Director Software Support for up to 50 Agents 11 39 43X3840 3500 4 4603512 3500 year 9x5 VMware Software Support for Enhanced for up to 2 processors 46D3516 x3500 5118569 3500 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 5118572 3500 5128573 x350
144. 5 ponse PW 1 Year Onsite Repair 24x7 4 Hour Response 12 994 PW 2 Year Onsite Repair 9x5 4 Hour Response 21 886 sponse PW 1 Year Onsite Repair 9x5 4 Hour Response 11 281 PW 1 Year Onsite Repair 24x7 4 Hour Response 12 993 PW 2 Year Onsite Repair 9x5 4 Hour Response 21 886 Hour Response ponse ponse sponse sponse ponse ponse Hour Response Hour Response ponse ponse sponse sponse ponse ponse Hour Response Hour Response ponse ponse sponse 43 130 5 780 47 054 S4700 S3950 S4700 DS3950 S4700 DS3950 S4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 DS4700 DS3950 S4700 DS3950 DS4700 DS3950 DS4700 DS3950 S4700 DS3950 S4700 DS3950 S4700 S3950 S4700 441859 441859 12 7242 12 7243 12 7245 12 7246 70 44185 94 4418595 4428597 4428598 4428594 4418595 4418597 4428598 72 4418589 4418591 4428592 12X7248 12X7251 12X7252 44J8588 44J858 44J8591 4418592 PW 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 1 Year Onsite PW 1 Year O
145. 5 4 Hour Response d xSeries x3 3 Year Onsite Repair 24x7 4 Hour Response xSeries x3 4 Year Onsite Repair 9x5 Next Business Day 4 Series x3 ETE xSeries x3 xSeries x3 5 Year Onsite Repair 9x5 Next Business Day E Series x3 Series x3 68 4928 xSeries x3 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 4362 3200 3200 3 Year Onsite Repair 24 7 4 Hour Response 43 3853 3200 4 Year Onsite Repair 9x5 Next Business Day x3200 ite Repai H x3200 ite Repai 43 3856 3200 5 Year Onsite Repair 9x5 Next Business Day 43 3857 x3200 5 Year Onsite Repair 9x5 4 Hour Response 4 687 5 204 5 716 43 3858 x3200 5 Year Onsite Repair 24x7 4 Hour Response 6 608 7 257 68Y4930 3200 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3200 3 Year Onsite Repair 9x5 4 Hour Response 3200 ite Repai 3200 ite Repai H 43 3862 3200 i i x3200 j i x3200 3200 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 5118865 xSeries x3250 3 Year Onsite Repair 9x5 Next Business Day 5118866 xSeries x3250 5118867 xSeries x3250 5118868 xSeries x3250 4 Year Onsite Repair 9x5 Next Business Day 5178869 x3250 4 Year Onsite Repair 9 5 4 Hour Response 5118870 xSeries 3250 4 Year Onsite Repair 24 7 4 Hour Response 3 562 478 3 831 4 442 xSeries x3250 xSeries x3250 xSeries x3250 xSeries x3250 4365 xSeries x3250 xSeries x3250 xSeries x3250
146. 5 Ne xt Business Day 3 Year Onsite Exchange 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 5 127 690 5799 6244 3 Year Onsite Exchange 9x5 4 Hour Response 6088 819 6 887 Remote Technical Support Drive ke Hz 29R5344 Tape Drive 3758 Converged Switch See Converged Switch 4002 nj Ibm Ethernet Switch Ibm Ethernet Switch Ibm Ethernet Switch Ibm Ethernet Switch Ibm Ethernet Switch Ibm Ethernet Switch 01 Ibm Ethernet Switch P H 71 2792 Ibm Ethernet Switch Ibm Ethernet Switch Ibm Ethernet Switch Ibm Ethernet Switch Ibm Ethernet Switch i Ibm Ethernet Switch Ibm Ethernet Switch Tbm Ethernet Switch Ibm Ethernet Switch 4273 Ethernet Switch Ibm Ethernet Switch EL 226710 prse dree _ Em Drive Tee aim puo 12x6714 external DVD RAM drive 7212 Tape prive 7 8765 Tape Enclosure Tape Enclosure Tape Enclosure Tape Enclosure 2603477 Tape Enclosure Tape Enclosure 1726 Ur zx 31X il RE 84Y1725 e E 841725 32X ii H 84Y1725 Sx 84Y1725 Amp DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 053200 053400 DS3200 DS3400 053200 053400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 42X 84Y1724 D 84Y1
147. 5 Same Business Day 871 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 42V1874 Tape Library 3 Year Onsite Repair 9x5 Same Business Day 42V1875 Tape Library 3 Year Onsite Repair 24x7 4 H our Respon e 42V1870 Tape Library 3 Year Onsite Repair 9x5 Same Business Day 42V1871 Tape Library 3 Year Onsite Repair 24x7 4 H our Res ponse 42V1875 873 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 2V1868 Tape Library 3 Year Onsite Repair 9x5 Same Business 3 Year Onsite Repair 24x7 4 H our Res ponse 43 564 31 704 53 346 4 630 7 150 135 421874 Tape Library 3 Year Onsite Repair 9x5 Same Business Day 5 480 5 707 6 870 42V1875 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 42V1870 Tape Library 3 Year Onsite Repair 9x5 Same Business Day 42V1871 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response L4S 42V1874 Tape Library 3 Year Onsite Repair 9x5 Same Business 42V1875 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 140 42V1868 Tape Library 3 Year Onsite Repair 9x5 Same Business 42V1869 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 42V1872 Tape Library 3 Year Onsite Repair 9x5 Same Business Day 42V1873 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 42V1868 Tape Library 3 Year Onsite Repair 9x5 Same Business Day 9 869 42V1869 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 11 347 530 42V1874 Tape Library 3 Year On
148. 50 1 year 24x7 VMware Software Support for Enhanced for up to 2 processors 5 155 692 6 287 7 600 New MT 052 ESCH System 3250 727 12 6784 5 pea EE 5 I 2 ES 3200 Director Software Support for to 50 Agents 43X3840 3200 90 day Startup support for System 59 5139294 kan 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 2 385 2 566 3 011 5119299 3200 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 7 087 7 621 8 940 29R5097 x3200 Director Software Support for up to 10 Agents 29R5098 3200 IBM Director Software Support for up to 20 Agents 5 338 k3200 3200 90 day Startup support for System 5139294 3200 1 Year Software Su for MS Windows or Linux Red Hat SUSE 1 x 1 socket server 5139299 4364 2985098 xSeries x3250 Director Software Support for to 20 Agents xSeries x3250 xSeries x3250 xSeries x3250 1 Year Software Support for MS Windows Linux Red Hat SUSE on 1 x 1 socket server 5139299 xSeries x3250 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 5119294 xSeries x3250 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 2 385 5119299 x3250 3 Year Software Support for MS Windows or Linux Red Hat
149. 55 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12 373 1 670 15 087 18 240 5179294 xSeries 3455 Year Software Support for MS Windows or Linux Red Hat SUSE 1 x 1 socket server 2 385 2 566 3 011 5179295 xSeries x3455 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 195 3 437 4 031 5179299 xSeries x3455 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 7 087 7 621 8 940 5119300 xSeries x3455 i i 8835 43X3840 xSeries e325 90 day Startup support for System x Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 8837 90 day Startup support for System x Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server Sm Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 5 EXT xSeries x236 90 day Startup support for System x Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 8848 29R5098 xSeries e326 BM Director Software Sus or up to 20 Agents 29R5099 xSeries e326 BM Director Software Support for up to 50 Agents 11 395 43X3840 xSeries e326 90 day Startup support for x 5119299 xSeries e
150. 577 BladeCenter HS20 56Y6327 Chassis 56Y6332 Chassis 56Y6327 Chassis 56Y6332 Chassis 40M7565 BladeCenter HS20 40M7577 BladeCenter HS20 40M7565 BladeCenter 540 40M7577 BladeCenter 540 40M7565 BladeCenter 2520 40M7577 BladeCenter 2520 13P0943 BladeCenter LS20 40M7564 BladeCenter 1520 40M7576 BladeCenter 1520 Year Onsite Re PW 2 Year Onsite Re Year Onsite Re PW 1 Year Onsite Re pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H Hour Response our Response Hour Response our Response 8852 1083982 Chassis E Chassis 8853 13P0943 308 40M7564 40 7576 8556 56Y6326 Chassis E 56 6333 chassis implementation 3020 BladeCenter PN41 31987 J 4478343 BladeCenter PN41 Implementation Services ServicePac for pre assembled BladeCenter and System X 21989 7476201 BladeCenter PN41 44T6211 BladeCenter PN41 65 4952 BladeCenter PN41 Implementation Services ServicePac for BladeCenter and System xT 6574954 BladeCenter PN41 BM Implementation Services ServicePac for IBM Director 22 993 6574955 BladeCenter E IBM Implementation Services E EECH 7870 4478342 BladeCenter HS22 4428343 BladeCenter HS22 IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 44T6201 BladeCenter HS22 Implementation Services ServicePac for IBM Director og LL 4476211 Bl
151. 6 5 Appliance 3500 2 x3500 2 PW 2 Year Onsite Repair 24x7 4 H 68Y5599 PW 2 Year Onsite Repair 9x5 4 H 13P0943 fxSeries x3455 PW 2 Year Onsite Repair 9x5 4 H 40M7564 xSeries x3455 Year Onsite Repair 24x7 4 H 40M7576 xSeries x3455 Year Onsite Repair 9x5 4 H ur Response our Response PW 1 Year Onsite Repair 9x5 4 Hour Response 2 320 Schooner Solution Support Maintenance Option 1 Year 9x5 NBD 40 66 our Response ur Response ur Response our Response r Response 10N3985 xSeries x3455 PW 2 Year Onsite Repair 24x7 4 Hour Response 2 925 13P0943 fxSeries x3455 PW 2 Year Onsite Repair 9x5 4 H 40M7564 xSeries x3455 Year Onsite Repair 24x7 4 H 40M7576 xSeries x3455 13P0947 xSeries x3655 PW 2 Year Onsite Repair 9x5 4 H 40M7568 xSeries x3655 Year Onsite 24x7 4H 40 7580 xSeries x3655 13 0944 3550 M3 PW 2 Year Onsite Repair 9x5 4 H 40M7565 3550 M3 PW 1 Year Onsite Repair 24x7 4 40 7577 x3550 Year Onsite Repair 9x5 4 lour ur Response lour Response ur Response lour Response ur Response lour Response Response 13 0946 x3650 M3 PW 2 Year Onsite Repair 9x5 4 H 40M7579 x3650 M3 40M7567 x3650 M3 7945 10 3988 3650 PW 2 Year Onsite Repair 24x7 4 Hour Response New 13P0944 x3550 M2 PW 2 Year Onsite Repair 9x5 4 H 40 7565 x3550 M2 40M7577 x3550 M2 7946 BE 10N3986 x3550 2 PW 2 Year Onsi
152. 6784 BladeCenter HS20 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 917 29R5097 BladeCenter 520 IBM Director Software Support for up to 10 Agents 2 845 2985098 BladeCenter 520 BM Director Software Support for to 20 Agents 2985099 BladeCenter 520 BM Director Software Support for to 50 Agents 51J8570 BladeCenter HS20 year 9x5 VMware Software Support for Standard for up to 2 processors 5178576 BladeCenter HS20 year 24x7 VMware Software Support for Standard for up to 2 processors 41C5615 BladeCenter 520 80 day Startup support for BladeCenter included Blades 5178571 BladeCenter HS20 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5128577 BladeCenter 520 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5128578 BladeCenter 520 3 year 24 7 VMware Software Support for Foundation Essentials for up to 2 processors 28579 BladeCenter 520 3 year 24x7 VMware Software Support for Standard for up to 2 processors 5 5128580 BladeCenter 520 5 5 29295 BladeCenter 520 5179298 BladeCenter 520 5 29303 BladeCenter 520 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis Blad 59 490 7 980 63 950 75 021 7995 BladeCenter HS2 i f b f BladeCenter HS2 i f BladeCenter 52 i f 1 BladeCenter HS2 BladeCenter HS2 BladeCenter HS2
153. 7 4 Hour Response PW 4438572 DS4000 PW 2 Year Onsite Repair 9x5 Next Business Day 4418573 54000 PW 2 Year Onsite Repair 9 5 4 Hour Response 38 334 4418574 54000 PW 2 Year Onsite Repair 24 7 4 Year Onsite Repair 9x5 Next PW PW 1 Year Onsite Repair 9x5 4 Hour Response 20 702 A E9350 054000 E9351 054000 E9352 054000 APFATAL ATA E9350 54000 E9351 054000 E9352 054000 Ed Rl Rol Rel Ra ATA E9350 54000 E9351 054000 E9352 054000 Ed Rad Red Ra A 68Y5393 DS3200 DS3400 68Y5394 DS3200 DS3400 46D4238 EXP3000 4604239 EXP3000 61P7668 400 61P7669 400 Console Switch Console Switch 054000 054000 E9358 DS4000 41E9361 DS4000 4 E9362 054000 Hour Response Business Day PW 1 Year Onsite Repair 24x7 4 Hour Response 22 772 E9353 054000 PW 2 Year Onsite Repair 9x5 Next E9354 054000 PW 2 Year Onsite Repair 9x5 4 Hour E9355 054000 PW 2 Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 Next Year Onsite Repair 9x5 4 H Business Day Response Hour Response Business Day ur Response Response Hour Response 38 335 PW lo 22 772 PW 2 Year Onsite Repair 9x5 4 Hour PW 2 Year Onsite Repair 24x7 4 PW 1 Year Onsite Repair 9x5 Next Business Day 15 940 Year Onsite Repair 9x5 4 Hour Hour Response 9353 054000 PW 2 Year Onsite Repair 9x5 Next Business Day E9354 054000 PW 2 Year Onsite Repair 9x5 4 Hour Response 38 335 E9355
154. 7 4 Hour Response DS4000 3 Year Onsite Repair 9x5 4 Hour Response E 054000 3 Year Onsite Repair 24x7 4 Hour Response 1722 FastT 3 Year Onsite Repair 9x5 4 Hour Response FastT 3 Year Onsite Repair 24x7 4 Hour Response FastT 3 Year Onsite Repair 9x5 4 Hour Response FastT 3 Year Onsite Repair 24x7 4 Hour Response FastT 3 Year Onsite Repair 9x5 4 Hour Response FastT 3 Year Onsite Repair 24x7 4 Hour Response FastT 3 Year Onsite Repair 9x5 4 Hour Response ke FastT 3 Year Onsite Repair 24x7 4 Hour Response FastT 3 Year Onsite Repair 9x5 4 Hour Response ES FastT 3 Year Onsite Repair 24x7 4 Hour Response FastT 3 Year Onsite Repair 9x5 4 Hour Response Hi FastT 3 Year Onsite Repair 24x7 4 Hour Response FastT 3 Year Onsite Repair 9x5 4 Hour Response ES NE FastT 3 Year Onsite Repair 24x7 4 Hour Response FastT 3 Year Onsite Repair 9x5 4 Hour Response Ke EN FastT 3 Year Onsite Repair 24x7 4 Hour Response 1726 DS3200 DS3400 3 Year Onsite Repair 9x5 4 Hour Response DS3200 DS3400 3 Year Onsite Repair 24x7 4 Hour Response DS3200 DS3400 4 Year Onsite Repair 9x5 4 Hour Response DS3200 DS3400 4 Year Onsite Repair 24x7 4 Hour Response DS3200 DS3400 5 Year Onsite Repair 9x5 4 Hour Response DS3200 DS3400 5 Year Onsite Repair 24x7 4 Hour Response 1727 ass pxesooo assess pxesooo EXP3000 4 Year Onsite Repair 9x5 4 Hour Response 3000 43X3848 000 5 Year Onsite Repair 9 5 4 Hour Response 7 781 1 050 8 102 9 752
155. 71Y2802 BladeCenter 522 year 9x5 VMware Software Support for Advanced for up to 2 processors 3 053 71Y2803 BladeCenter 522 3 year 9x5 VMware Software Support for Advanced for up to 2 processors 8 249 110 71Y2804 BladeCenter HS22 year 24x7 VMware Software Support for Advanced for up to 2 processors 3 816 4 654 BladeCenter HS22 71Y2806 BladeCenter H 71Y2807 BladeCenter 2 7 2809 BladeCenter HS22 71Y2798 BladeCenter LS22 71Y2800 BladeCenter LS22 year 24x7 VirtualCenter Standard Software Support 3 918 BladeCenter LS22 71Y2802 BladeCenter LS22 71Y2803 BladeCenter LS22 71Y2804 BladeCenter LS22 71Y2805 BladeCenter LS22 71Y2806 BladeCenter LS22 BladeCenter LS22 BladeCenter LS22 71Y2797 BladeCenter LS42 71Y2798 BladeCenter LS42 J 71Y2801 BladeCenter 71Y2803 BladeCenter BladeCenter LS42 71Y2806 BladeCenter LS42 71Y2807 BladeCenter LS42 71Y2808 BladeCenter LS42 71Y2809 BladeCenter LS42 12X6783 year 24x7 VMware Software Support for Enhanced for BladeCenter 36 084 12X6787 3 year 24x7 VMware Software Support for Enhanced for BladeCenter 97 435 3 year 24x7 VMware Software Support for Advanced for up to 2 processors 3 year 9x5 VirtualCenter Heartbeat Software Support 3 year 9x5 VirtualCenter Standard Software Support year 9x5 VMware Software Support for Advanced for up to 2 processors 3 year 9x5 VMware Software Support for Advanced for up to 2 processors year 9x5 VirtualCenter
156. 725 DS3200 DS3400 53200 DS3400 3 Year Onsite Repair 9x5 Next Business Day 8 972 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite Repair 24x7 Same Business Day 2 075 3 Year Onsite Repair 24x7 Same Business Day 4 067 5 Year Onsite Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Response Response Response Response Response Response Response Response Response Response Response Response Response Response Response Response Response Response Response Response Response Repair 24x7 Same Business Day Repair 24x7 Same Business Day Repair 24x7 4 Hour Response Year Remote Technical Support for Entry Storage Devices 9x5 3 Year Remote Technical Support for Entry Storage Devices 9x5 Year Remote Technical Support for Entry Storage Devices 9x5 3 Year Rem
157. 755 xSeries x3755 xSeries x3755 3 Year Onsite 4 Year Onsite 4 Year Onsite 5 Year Onsite 5 Year Onsite 3 Year Onsite Re pair 24x7 4 Hour pair 24x7 4 Hour pair 24x7 4 Hour Response pair 9x5 4 Hour Response Response pair 9x5 4 Hour Response Response pair 24x7 8 Hour Committed Service CS 40M6875 x3950 x460 3 Year Onsite Repair 9x5 4 Hour Response 40M6876 3950 x460 3950 460 3950 460 40 6879 3950 x460 3950 x460 3950 x460 3 Year Onsite 4 Year Onsite 4 Year Onsite 5 Year Onsite 5 Year Onsite 3 Year Onsite Re Re Re Re Re Re pair 24x7 4 Hour pair 24x7 4 Hour pair 24x7 4 Hour Response pair 9x5 4 Hour Response Response pair 9x5 4 Hour Response Response pair 24x7 8 Hour Committed Service CS 40M6875 x3950 x460 3 Year Onsite Repair 9x5 4 Hour Response 5 176 40M6876 3950 x460 3950 460 3950 x460 40 6879 3950 x460 3950 x460 3950 x460 3 Year Onsite 4 Year Onsite 4 Year Onsite 5 Year Onsite 5 Year Onsite 3 Year Onsite Re Re Re Re Re Re pair 24x7 4 Hour pair 24x7 4 Hour pair 24x7 4 Hour Response pair 9x5 4 Hour Response Response pair 9x5 4 Hour Response Response pair 24x7 8 Hour Committed Service CS 38R3486 bieles x3200 3 Year Onsite Repair 9x5 Next Business Day R3487 xSeries x3200 xSeries x3200 xSeries x3200 38R3490 xSeries x
158. 8 54Y4719 4 Year Onsite Repair 24x7 4 Hour Response 54Y4720 5 Year Onsite Repair 9x5 4 Hour Response 1 54Y4721 BladeCenter PN41 5 Year Onsite Repair 24x7 4 Hour Response 779 46v4623 BladeCenter S 3 Year Onsite Repair 24x7 Same Business Day a BladeCenter HS22 Year Onsite Repair 9x5 Same BusinessDay 296 2 007 F 84Y2180 BladeCenter 522 3 Year Onsite 24x7 Same Business Day 7870 5Y5227 3 Year Onsite 9x5 4 Hour Response 65Y5228 65Y5229 4 Year Onsite Repair 9x5 4 Hour Response 65Y5230 65Y5231 5 Year Onsite Repel 9x5 4 Hour Response 65Y5226 65Y5228 BladeCenter 522 3 Year Onsite Repair 24x7 4 Hour Response 5 5229 4 Year Onsite Repair 9x5 4 Hour Response 65Y5230 5Y5231 5 Year Onsite Repair 9x5 4 Hour Response 7872 12X6611 12X6612 4 Year Onsite Repair 9x5 4 Hour Response New 54 4716 BladeCenter HX5 3 Year Onsite Repair 9x5 4 Hour Response MT 65Y5217 HX5 4 Year Onsite Repair 24 7 4 Hour Response 65Y5219 BladeCenter HX5 5 Year Onsite Repair 24x7 4 Hour Response i I i P 7981 E 12X6881 RM HS20 3 Year Onsite Repair 9x5 4 Hour Response 7995 68Y5333 BladeCenter HX5 5 Year Onsite Repair 9x5 4 Hour Response 6515227 5515228 6515229 6515250 5515231 5118833 5118834 518835 5138836 5138837 5118838 EXE 2K6883 E es 12X6686 65Y5227 5138834 5138835 5118836 518837 518838 5 Year Onsi
159. 835 ite Repair 9 5 4 Hour 51J883 4 Year Onsite Repair 24x7 4 Hour Response 51J8837 5 Year Onsite Repair 9x5 4 Hour Response 1J8838 5 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response ite Repai BladeCenter HS 5 Year Onsite Repair 9x5 4 Hour Response 12X6886 BladeCenter HS2 5 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 44J8030 5 Year Onsite Repair 24x7 4 Hour Response 44T6174 BladeCenter HC 3 Year Onsite Repair 9x5 Next Business Day 44T6175 BladeCenter HC 3 Year Onsite Repair 9x5 4 Hour Response 4476176 BladeCenter HC 3 Year Onsite Repair 24x7 4 Hour Response 7995 4428025 BladeCenter HS21 3 Year Onsite Repair 9x5 4 Hour Response 4428026 BladeCenter 521 3 Year Onsite Repair 24 7 4 Hour Response o o 4 Year Onsite Repair 9x5 Next Business Day 4 Year Onsite Repair 9x5 4 Hour Response mum 5 Year Onsite Repair 9x5 Next Business Day 5 Year Onsite Repair 9x5 4 Hour Response 4476182 BladeCenter HC 7998 44 BladeCenter 252 a 4604245 BladeCenter JS2 4476174 BladeCenter HS 4476175 BladeCenter HS 4476176 BladeCenter HS 5 Year Onsite Repair 24 7 4 Hour Response 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 2 610
160. 840 Chassis 90 day Startup support for System x 5179298 Chassis Year Software Support for MS Windows or Linux Red Hat SUSE on leCenter Chassis and Blad 5129303 Chassis 3 Year Software Support for MS Windows or Linux Red Hat SUSE on leCenter Chassis and Blad 12X6784 12X6787 29R5097_ BladeCenter 520 29R5098_ BladeCenter HS20 29R5099 BladeCenter 520 41C5615 46D3512 2603515 4603516 3 year 9 5 Software Support for to 2 processors 4603519 3 year 9x5 VMware Software Support for Enhanced for BladeCenter 5128569 5138570 year 9x5 VMware Software Support for Standard for up to 2 processors 5138571 5138572 51J8573 3 year 9 5 VMware Software Support for Standard for up to 2 processors 51J8574 3 year 9 5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5118575 511856 5 BladeCenter HS20_ 5 5 5 5 5 5 5 26577 BladeCenter HS20 76578 28579 78580 39295 39299_ BladeCenter HS20 79300 BladeCenter HS20 79303 BladeCenter HS20 126783 126787 5119298 BladeCenter 540 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis Blad 20 030 2 690 21 532 25 260 5129303 BladeCenter 540 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 59 490 7 980 8842 4603519 BladeC
161. 85244 5178593 AnyPlace Kiosk 3 Year Onsite Repair 6x 3 Year Onsite Repair 6x 3 Year Onsite Repair 6x 3 Year Onsite Repair 6x 3 Year Onsite Repair 6x 3 Year Onsite Repair 6x 3 Year Onsite Repair 6x 3 Year Onsite Repair 6x 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business Day Day Day Day Day Day Day Day Day 3 Year Onsite Repair 6x 8 Next Business ay wsz 29R5289 JAnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business Day Iw 29R5242 JAnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business Day 1531 2985263 3 Year Onsite Repair 6x18 Next Business Day 1532 2985261 3 Year Onsite Repair 6 18 Nert Business Day 29R5236 3 Year Onsite Repair 6x18 Next Business Day 29R5261 3 Year Onsite Repair 6x18 Next Business Day H ay 29R5253 3 Year Onsite Repair 6x18 Next Business Day 9 166 1 250 10 683 2985236 3 Year Onsite Repair 6x18 Next Business Day 7 237 8 434 i 7 55e 2985253 3 Year Onsite Repair 6 18 Nert Business Day 1561 2985236 3 Year Onsite Repair 6x18 Next Business Day 1564 29R5256 3 Year Onsite Repair 6x18 Next Business Day sert 29R5253 3 Year Onsite Repair 6x18 Next Business Day ay 622 29R5261 3 Year Onsite Repair 6x18 Next Business Day o2 29mse remina JA Year Onsite Repair 6x18 Next Business Day 1652 2985261
162. 88 D 4 Year Onsite Repair 24x7 4 Hour Response 38R3889 5 Year Onsite 9 5 4 Hour Response 8 114 4 Year Onsite Repair 9x5 Next Business Day 38R3935 5 Year Onsite Repair 9x5 Next Business Day 1710 4438536 DS4000 3 Year Onsite Repair 24x7 4 Hour Response 15 289 2 070 16 358 E 1740 a E Ges 4418536 054000 3 Year Onsite Repair 24 7 4 481497 DS4000 3 Year Onsite Repair 9x5 4 H 4R1489 3 Year Onsite Repair 9x5 4 Ho 4R149 3 Year Onsite Repair 2447 4 H 4R149 3 Year Onsite Repair 2447 4 H 3 Year Onsite Repair 24 7 4 3 Year Onsite Repair 9x5 4 H F ite Repai 3 Year Onsite Repair 9x5 4 Ho 3 Year Onsite Repair 24x7 4 H 3 Year Onsite Repair 9x5 4 H 481489 Year Onsite Repair 9x5 4 4438020 DS3200 DS3400 3 Year Onsite Repair 24x7 4 H 053200 053400 H Year Onsite Repair 9x5 4 4438022 053200 053400 4 Year Onsite Repair 24x7 4 4428023 53200 053400 5 Year Onsite Repair 9 5 4 Hour Response 14 368 4428024 53200 053400 5 Year Onsite Repair 24 7 4 43 3844 EXP3000 3 Year Onsite 9x5 4 H 43X3846 EXP3000 4 Year Onsite Repair 9x5 4 H 43X3847 EXP3000 4 Year Onsite Repair 24x7 4 H 43X3848 848 EXP3000 5 Year Onsite Repair 9x5 4 Hour Response 481497 DS4000 3 Year Onsite Repair 9x5 4 Hour Response 9 909 481499 DS4000 3 Year Onsite Repair 24x7 4 Hour Response 15 291 4418535 054000 3 Year Onsite Repair 9x5 4 Hou Hour Response r
163. 950 M2 IBM Implementation Services ServicePac for BladeCenter and System EE 65v4954 9850 2 x3950 M2 65v4955 22805 7327 4418342 4418343 44 6201 44 6211 65 4952 65 4954 65 4955 lementation Services ServicePac for VMware for ESX Server 4418342 lementation Services ServicePac for BladeCenter and System x 4418343 System X3200 M3 BM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 3 3 3 3 3 3 3 M M g BI IBM Director IBM Director plementation Services ServicePac for VMware for ESX Server pl plementation Services ServicePa plementation Services ServicePa ojo 3 for VMware for ESK Server w 313 3950 2 lementation Services Servicel lementation Services ServicePac for BladeCenter and System x ac for pre assembled BladeCenter and System X ac for IBM Director lementation Services ServicePac for VMware for ESX Server o o w x 3 is 5 Fe o o lementation Services Servicel lementation Services Servicel N ojoje SIS jo 3 13 x gt lt NIN olo ojo 3 ystem X3200 stem X3200 ystem X3200 stem X3200 ystem X3200 LD moii lt lt lt 3131313 5 o o lementation Services ServicePac for BladeCenter and System x lementation Services ServicePac for IBM Director z 3 5 oorr a D 3
164. 950 i i 5118578 xSeries x3950 5118579 xSeries x3950 5118580 xSeries 3950 5119299 xSeries x3950 5119300 xSeries x3950 5119301 xSeries 3950 2X 12X6784 xSeries x3755 12X6785 xSeries x3755 29R5097 xSeries x3755 BM Director Software Support for up to 10 Agents 2 845 383 3 219 3 466 8878 2985098 Series x3755 BM Director Software Support for up to 20 Agents 5 338 6 039 6 502 29R5099 xSeries x3755 BM Director Software Support for up to 50 Agents 11 39 1 540 12 888 13 877 43 3840 xSeries x3755 90 day Startup support for System x 1 082 1126 1 359 EZE Series x3755 aepss17 peres 3755 xSeries x3755 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors xSeries x3755 3 year 9x5 VMware Software Support for Standard for up to 2 processors xSeries x3755 Series x3755 xSeries x3755 xSeries x3755 5119299 xSeries x3755 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 7 087 12 6784 x3950 x460 12 6785 3950 x460 43 3840 3950 x460 4603513 x3950 x460 9x5 VMware Software Support for Enhanced for or 4 processors 7423 996 9 051 10 942 9 5128578 3950 x460 51285790 3950 x460 5128580 3950 x460 5119296 3950 x460 Year Software Support for MS Windows Linux Red Hat SUSE 1 x 4 socket
165. 955 4438342 4438343 4476201 plementation Services ServicePac for Director 4476211 p 3131313 31313 w z 3 gt lementation Services ServicePac for VMware for ESX Server 313 65Y4952 xSeries x3400 BM Implementation Services ServicePac for BladeCenter and System x 65Y4954 x3400 BM Implementation Services ServicePac for IBM Director 42 993 3 65Y4955 5 x3400 BM Implementation Services ServicePac for VMware for ESX Server i JJ i 42 993 4418342 xSeries x3400 lementation Services ServicePac for BladeCenter and System x 4418343 xSeries 3400 pre assembled BladeCenter System 4476201 x3400 Director 4476211 bieles x3400 VMware for 5 Server 65Y4952 x3400 65Y4954 xSeries x3400 65Y4955 x3400 it il wo 313 o n lo lementation Services ServicePat w 3 o gt x 3 o lementation Services Service pl pl plementation Services Servicel pl a pl lementation Services ServicePat w U BladeCenter System Director or VI lementation Services ServicePat w x 313 o g w z 3 o lementation Services ServicePat are for ESX Server 4418342 xSeries 3400 w h 3 o m BladeCenter Sys
166. 967 BladeCenter 0521 5 Year Onsite Repel 9x5 Next Business a 54Y4717 BladeCenter PN41 3 Year Onsite Repair 24x7 4 Hour Response 5 535 54Y4718 BladeCenter PN41 4 Year Onsite Repair 9x5 4 Hour Response 5 855 plementation Services ServicePac for IBM Director EE 42 993 Implementation Services ServicePac for VMware for ESX Server ay a 42 993 iment Seva r re for Spe ES 4603963 ES EE 92 93 5 Year Onsite Repair 2447 4 Hour Response 3 Year Onsite Repair 9 5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 65Y5231 5 Year Onsite Repair 9x5 4 Hour Response 178833 3 Year Onsite Repair 9x5 4 Hour Response 5118834 3 Year Onsite Repair 24 7 4 Hour Response 5118835 4 Year Onsite Repair 9 5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5128837 BladeCenter 1542 5 Year Onsite Repair 9x5 4 Hour Response 5128838 BladeCenter LS i i 12 6881 BladeCenter LS 3 Year Onsite Repair 9x5 4 Hour Response 2X6882 BladeCenter LS 3 Year Onsite Repair 24x7 4 Hour Response 2X688 4 Year Onsite Repair 9x5 4 Hour Response 2X6884 4 Year Onsite Repair 24x7 4 Hour Response 2X6885 5 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 5138
167. 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 our Res Hour Re our Res Hour Re our Res Hour Re our Res Hour Re our Res Hour Re our Res Hour Re our Res Hour Re our Res Hour Re our Res Hour Re our Res Hour Re our Res Hour Re our Res Hour Re our Res Hour Re Hour Re our Res Hour Re our Res Hour Re our Res Hour Re our Res our Res Hour Re ponse sponse ponse sponse ponse sponse ponse sponse ponse S sponse ponse sponse ponse sponse ponse sponse ponse sponse ponse sponse ponse sponse ponse PW 1 Year Onsite Repair 24x7 4 Hour Response 9 447 a PW 1 Year Onsite Repair 9x5 4 Hour Response 1 100 sponse PW 1 Year Onsite Repair 9x5 4 Hour Response 5 737 PW 1 Year Onsite Repair 24x7 4 Hour Response 2 739 D ponse PW 2 Year Onsite Repair 9 5 4 Hour Response 14 749 PW sponse sponse ponse sponse ponse sponse ponse sponse ponse ponse Hour Response sponse 13 0944 xSeries x343 PW 2 Year Onsite Re pair 9x5 4 H our Res ponse 40M7565 xSeries x343 Year Onsite Re
168. 9x5 4 Hour Response 4 Year Onsite Repair 9x5 Next Business Day 38R3490 4 Year Onsite 9 5 4 Response 5 Year Onsite Repair 9 5 Business Day 5 Year Onsite Repair 9x5 4 Hour Response 38R3494 5 Year Onsite Repair 24x7 4 Hour Response xSeries x3250 Director Software Support for up to 10 Agents Series x3250 Series x3250 xSeries x3250 90 day Startup support for System x 5139294 xSeries x3250 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 5179299 xSeries x3250 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 7 087 29R5097 System X3250 M2 IBM Director Software Support for up to 10 Agents 2 845 29R5098 System X3250 M2 IBM Director So ftware Support for up to 20 Agents 29R5099 System 2250 2 Ges basso 66 ESH 29505 13350 126 1255 55 tT 6 1 x3350 i i 3350 71Y2801 3350 3 year 24 7 VirtualCenter Standard Software Support 1 320 11 434 13 619 712503 13350 7 290 13350 712807 basso 15352 712505 13350 DER 255097 basso 295055 13350 295055 basso 12 066 52 i 85 5139299 3350 71Y2798 3350 71Y2801 3350 3350 49 3350 3350 i x3350 i 4194 43X3840 xSeries 43250 EE stems Jr Director Software Support for up to 20 Agents ECH EEN 12X6780 System X32
169. 9x5 Next Business Day 6 690 900 4428606 W 1 Year Onsite Repair 9x5 4 Hour Response 4428607 AN Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 280 0 111 2 046 3 o gt gt o Year Onsite Repair 9x5 Next Business APA mimim JE lt lt S lt o Year Onsite Repair 9x5 4 Hour Respon ES D mim S 7 6 D lt m ei wo 3 o I Ua S z Year Onsite Repair 9x5 4 Hour Respon D a n 3 E D Sia 216 Ulu 5 7 Year Onsite Repair 9x5 4 Hour Respol v z 7 218 a n 1RU FastT PW 1 Year Onsite Repair 9x5 4 Hour Response FastT PW 2 Year Onsite Repair 9x5 4 Hour Response IRX FastT Year Onsite Repair 24x7 4 Hour Resp FastT PW 2 Year Onsite Repair 24x7 4 Hour seem gt HAPAPAPATsA 500 PW 2 Year Onsite Repair 9x5 Next mm T 06 56 5996 152900 PW 2 Year OnSite LTD 5x9xSD Response 8 806 56Y5996 TS2900 PW 2 Year OnSite LTD 5x9xSD Response 8 806 ES gt T E9451 500 Year Onsite Repair 9x5 Next Business D gt T 06 56Y5996 152900 PW 2 Year OnSite LTD 5x9xSD Response 8 806 5128798 Tape Library PW 1 Year Onsite Repair 9x5 4 Hour Response 6 326 6 801 Year Onsite Repair 24x7 4 H sponse PW 5
170. 9x5 Same Business Day 5178822 5600 3 Year Onsite Repair 24 7 4 Hour Response 39 900 51J8823 5600 3 Year Onsite Repair 9x5 Same Business 5178960 5600 3 Year Onsite Repair 24x7 4 H our Response 5128961 5300 3 Year Onsite Repair 9x5 Same Business 5128962 5300 3 Year Onsite Repair 24x7 4 H our Response 5118963 5300 3 Year Onsite Repair 9x5 Same Business Day 24 052 5178964 5300 3 Year Onsite Repair 24 7 4 Hour Response 30 061 5178961 5300 3 Year Onsite Repair 9x5 Same Business 5118962 5300 3 Year Onsite Repair 24x7 4 H our Respon e 5178963 5300 3 Year Onsite Repair 9x5 Same Business Day 5128964 5300 3 Year Onsite Repair 24 7 4 Hour Response 30 061 56 5994 152900 3 Year Onsite Repair 9x5 Same Business Day 56Y5995 TS2900 3 Year Onsite Repair 24x7 4 H our Respon e 56Y5994 TS2900 3 Year Onsite Repair 9x5 Same Business Day 56Y5995 TS2900 3 Year Onsite Repair 24x7 4 Hour Response 13 969 56Y5994 TS2900 3 Year Onsite Repair 9x5 Same Business Day 56Y5995 TS2900 3 Year Onsite Repair 24x7 4 H our Respon e 56Y5994 TS2900 3 Year Onsite Repair 9x5 Same Business Day 56Y5995 TS2900 3 Year Onsite Repair 24x7 4 Hour Response 13 969 56Y5994 TS2900 3 Year Onsite Repair 9x5 Same Business Day 56Y5995 TS2900 3 Year Onsite Repair 24x7 4 Hour Response 13 969 42V1875 Tape Library 3 Year Onsite Repair 24x7 4 H our Respon e 42V1870 Tape Library 3 Year Onsite Repair 9x
171. BladeCenter and System x M 3 3 p plementation Services ServicePac for pre assembled BladeCenter and System 2 4476211 xSeriesx3655 Services ServicePac for VMware for ESX 65v4952 eseresxaess rr IB Implementation Services ServicePac for BladeCenter and Systemx E RR 7538 6574954 Seresagob O 8 Implementation Services ServicePac for IBM Director 22 993 6574955 xSeries x3655 IBM Implementation Services ServicePac for VMware for ESX Server EE E 239 ES 4438343 X3550M3 IEM Implementation Services ServicePac for pre assembled BladeCenter and Systemx oo EE I E 3 13 13 1313 13 M Implementation Services Servicel are for ESX Server 3 65v4os hasomi EM Implementation Services ServicePac for BladeCenter and System 65Y4954 hasomi LL PBM Implementation Services ServicePac for IBM Director 22 993 6574955 passos IB Implementation Services 127593 7945 313131131313 plementation Services ServicePac for IBM Director 7946 4418342 4x3550 M2 4418343 3550 2 4476201 3550 M2 w 3 3 w 3 o m a Center and System x Director lementation Services ServicePac for VI lementation Services ServicePac for BI w z E o g pl plementation Service
172. Business Day erminal Year Onsite Repair 24x7 Same Business Day Year Onsite Repair 24x7 Same Business Day erminal Year Onsite Repair 24x7 Same Business Day erminal Year Onsite Repair 24x7 Same Business Day Year Onsite Repair 24x7 Same Business Day Year Onsite Repair 24x7 Same Business Day rminal 28584 EI rminal erminal isplay 5178583 AnyPlace Kiosk 3 Year Onsite Repair 24x7 Same Business Day 5128583 AnyPlace Kiosk 3 Year Onsite Repair 24x7 Same Business Day 4475985 Terminal 44T5985 Terminal 44T5985 Terminal erminal erminal T5987 Terminal T6002 Terminal erminal Year Onsite Repair 24x7 Same Business Day erminal Year Onsite Repair 24x7 Same Business Day 4476002 Terminal Year Onsite Repair 24x7 Same Business Day 4476003 Terminal Year Onsite Repair 24x7 Same Business Day 4476003 Terminal 3 Year Onsite Repair 24x7 Same Business Day al EI EI 4475995 Terminal 3 Year Onsite Repair 24x7 Same Business Day 4 641 5 059 5 815 44T5995 Terminal 44T5996 Terminal erminal 44T5991 Terminal rminal erminal erminal erminal nyPlace Kiosk 5178585 AnyPlace Kiosk T5983 Terminal erminal erminal EI EI EI PostWarranty 29R5270 POS Printer 3 Year Onsite Repair 6x18 Next Business Day 3 374 3 935 29R5270 POS Printer 3 Year Onsite Repair 6x18 Next Business Day 3 374 29R5250 POS Printer 3 Year Onsite
173. CS 17 059 68 5335 3500 M3 3 3500 3 3 Year Onsite Repair 24 7 4 Hour Response 68Y5337 3500 M3 4 Year Onsite Repair 9x5 4 Hour Response 68Y5338 3500 M3 EUM 3500 68Y5340 3500 7836 xSeries x3400 A S xSeries x3400 3 Year Onsite T 9x5 4H esponse 68Y5324 xSeries x3400 3 Year Onsite Repair 24x7 4 Response xSeries x3400 ite Repai H es 3 i xSeries x3400 ite Repai 4 B 68Y5327 xSeries x3400 5 Year Onsite Repair 9x5 4 H es 685328 x3400 17 037 7837 E 68 4933 3400 2 Year Onsite Repair 24 7 8 Hour Committed Service CS 8 110 2 330 3400 M2 3 Year Onsite Repair 9 5 4 sponse 68Y5330 x3400 M2 3 Year Onsite Repair 24x7 4 sponse 68Y5331 3400 2 68Y5332 3400 m2 68Y5333 3400 M2 5 Year Onsite Repair 9x5 4 H Ce Em N HH Schooner Appliance 71Y3133 Schooner Appliance 7839 68Y4937 3500 M2 ite Repai 68Y5335 3500 M2 3 Year Onsite Repair 9x5 4 Hour Response 2 866 8 3500 2 3 Year Onsite Repair 24 7 4 Hour Response 7 590 68Y5337 3500 M2 4 Year Onsite Repair 9x5 4 H esponse 68Y5338 3500 M2 4 Year Onsite Repair 24x7 4 Hour Response 13 073 1 760 15 638 19 181 68Y5339 3500 M2 5 Year Onsite Repair 9x5 4 Hour Response 12 82 1 730 15 341 18 816 68Y5340 3500 2 5 Year Onsite Repair 24x7 4 Hour Response 7940 xSeries x3455 3 Year Onsite Repair 9x5 Next Business Day xSe
174. Center 12X6787 TUTTI LS20 BladeCenter LS20 Director Software Support for up to 20 Agents Wa 1520 4165615 2603515 2603519 4603519 5119298 5139303 59 490 12 6784 BladeCenters21 787 JBladecenterHS21 AR 29R5097 29R5098 29R5099 BladeCenter HS21 Jj 12 888 41C5615 JBladeCenterHS21 gt gt gt fft 43X3840 BladeCenter HS21 90 day Startup support for System x i 146 1 126 1 359 LE PostWarranty 3020 4603512 BladeCenter 521 year 9x5 VMware Software Support for Enhanced for up to 2 processors 4 124 46D3515 BladeCenter HS21 year 9x5 VMware Software Support for Enhanced for BladeCenter 28 872 5178571 BladeCenter 521 28572 5138573 5138574 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol year 9x5 VMware Sol year 9x5 VMware Sol year 9x5 VMware Sol 3 year 9x5 VMware Sol 3 year 9x5 VMware Sol ftware Sup ftware Sup ftware Sup ftware Sup ftware Sup ftware Support for Enhanced for up to 2 processors ftware Support for Enhanced for BladeCenter port for Foundation Essentials for up to 2 processors port for Standard for up to 2 processors port for Enterprise Enterprise Plus for up to 2 processors port for Foundation Essentials for up to 2 processors port for Standard for up to 2 processors 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5128575 BladeCenter HS21 year 24x7 VMware Software Support for Foundation Essentials for up to 2 proc
175. DS4700 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 DS4700 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 DS3950 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 p p 054700 Implementation Services for disk systems ServicePac basic implementation for 054000 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 DS4700 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 DS3950 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 DS4700 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 DS3950 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 DS4700 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 DS4700 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 DS3950 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 4418191 054700 Implementation Services for disk systems ServicePac standard imple
176. E9341 PW 2 Year Onsite Repair 9x5 Next Business Day 41E9342 PW 2 Year Onsite Repair 9x5 4 H E9343 PW 2 Year Onsite Repair 24x7 4 4 41 9338 FastT 41 9339 FastT 41E9340 FastT PW PW PW PW PW PW Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 Hour Response Year Onsite Repair 24x7 4 our Res ponse ur Response our Res ponse Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 OUT our Res Response ponse 41E9341 PW 2 Year Onsite Repair 9x5 Next Business Day ur Response 4189342 PW 2 Year Onsite Repair 9x5 4 41E9343 PW 2 Year Onsite Repair 24x7 4 41E9338 FastT 41E9339 FastT 41E9340 FastT PW PW PW our Res ponse Year Onsite Repair 9x5 Next Business Day ur Response Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 our Res ponse 41E9341 PW 2 Year Onsite Repair 9x5 Next Business Day ur Response 4189342 PW 2 Year Onsite Repair 9 5 4 4169343 PW 2 Year Onsite Repair 24x7 4 PW PW PW our Res ponse Year Onsite Repair 9 5 Nert Business Day Year Onsite Repair 9 5 4 Hour Response Year Onsite Repair 24 7 4 our Res ponse 41 9348 PW 2 Year Onsite Repair 9x5 4 Hour Response E9349 PW 2 Year Onsite Repair 24x7 4 Hour Response 4 4 E9338 FastT 41E9339 JFastT 41E9340 FastT 41E9341 PW 2 Year Onsite Repair 9x5 Next Business Day 4189342 PW 2 Ye
177. EJ x t 71 Keo o nin 2 x lo Ww sis xSeries RXE100 xSeries RXE100 xSeries x450 t ES m wo a o o m D D S a t m Oo a xSeries 450 xSeries x336 xSeries x336 t D D a t m m wo N Ww o a xSeries x346 xSeries x346 Se t A xSeries x236 xSeries x236 xSeries x343 PW 2 Year Onsite Year Onsite z Ulu Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite S z Year Onsite PW 2 Year Onsite PW 2 Year Onsite W W 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite U Year Onsite sis i Year Onsite S z Year Onsite Year Onsite Year Onsite Year Onsite Year Onsite Year Onsite W 1 Year Onsite W 1 Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite sis i Year Onsite Year Onsite S z Year Onsite PW 2 Year Onsite PW 2 Year Onsite W W 1 Year Onsite PW 2 Year Onsite Year Onsite Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair
178. Enhanced for 3 or 4 processors 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 0 69 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 year 9x5 VMware Software Support for Standard for up to 2 processors 12 066 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 52 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 88 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 31 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 8 socket server 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 5129302 3800 x445 3 Year Software Support for MS Windows or Linux Red Hat SUSE 1 x 8 socket server 12X6782 xSeries x445 1 year 24x7 VMware Software Support for Enhanced for 6 to 8 processors 29R5097 xSeries x445 29R5098 xSeries x445 29R5099 xSeries x445 5178577 xSeries x3800 1 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 4 580 5 585 6 752 5119300 xSeries x445 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server xSeries x3950 i 66 xSeries x3950 02 Series 43950 15 837 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 1 3 year 9x5 VMware Software Support for Standard for
179. G N lt 3 w x 3 5 44T6201 System X3200 M3 4476211 System X3200 65Y4952 65Y4954 65Y4955 z 3 lementation Services ServicePac for IBM Director 5 fo lementation Services ServicePac for VMware for ESX Server or BladeCenter and System x ac for IBM Director ac for VMware for ESX Server o w lementation Services w 3 o o lementation Services Servicel lementation Services Servicel U D x 3 5 5 5 o o w lementation Services ServicePac for pre assembled BladeCenter and System X ac for IBM Director w o lementation Services Servicel w 31313 9 n 5 lementation Services ServicePac for VMware for ESX Server lementation Services ServicePac for BladeCenter and System x ac for IBM Director w 3 o lementation Services Servicel w x 3 s so o 5 o g lementation Services ServicePac for VMware for ESX Server 7378 7379 4418343 4476201 New 4476211 6514052 6514954 5514955 4438343 4476201 ew mr nn 6514052 6514954 BM 6514555 BM w 3 v w 3 o lementation Services ServicePac for pre assembled BladeCenter and System X ac for IBM Director w 3 v lementation Services Servicel w 3 for VMware for ESK Server BladeCenter and System ac for IBM Director l
180. H EE 8862 i xSeries x330 PW 1 Year Onsite Repair 24x7 4 Hour Response 40M7584 xSeries x330 xSeries x330 61P7661 xSeries x330 PW 1 Year Onsite Repair 9x5 4 Hour Response B xSeries RXE100 PW 1 Year Onsite Repair 24x7 4 Hour Response 40M7580 Series RXE100 Year Onsite Repair 9x5 4 Hour Response 3 654 3 982 4 577 10N3983 xSeries x450 PW 2 Year Onsite Repair 24x7 4 Hour Response 17 094 2 300 18 629 21 412 10N3998 xSeries x450 PW 2 Year Onsite 9x5 4 Hour Response 61P7666 x450 61P7667 x450 13P0943 xSeries x336 PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7564 xSeries x336 PW 1 Year Onsite Repair 24x7 4 Hour Response 1 548 1 706 1 895 40M7576 xSeries x336 PW 1 Year Onsite Repair 9x5 4 Hour Response 1 213 1 338 1 485 40M7565 xSeries x346 PW 1 Year Onsite Repair 24x7 4 H ponse 40M7577 xSeries x346 13P0946 x236 PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7579 xSeries x236 Year Onsite Repair 9x5 4 Hour Response 40M7567 xSeries x236 PW 1 Year Onsite Repair 24x7 4 Hour Response 3 288 3 623 4 023 10N3986 xSeries x343 PW 2 Year Onsite Repair 24x7 4 Hour Response 4 957 666 5 402 6 209 13P0944 x343 PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7565 xSeries x343 PW 1 Year Onsite Repair 24x7 4 Hour Response 2 739 40M7577 xSeries x343 PW 1 Year Onsite Repair 9x5 4 Hour Response 2 223 10N3990 xSeries e
181. IBM Director our Response ur Response Response our Response ur Response our Response ur Response lementation Services ServicePac for BladeCenter and System x lementation Services ServicePac for pre assembled BladeCenter and System X w o o U I 65Y4952 bieles x3250 lementation Services ServicePac for BladeCenter and System x 65Y4954 x3250 ac for IBM Director 65Y4955 bieles x3250 lementation Services ServicePac for VMware for ESX Server 4192 44 8342 x3350 lementation Services ServicePac for BladeCenter and System x 4418343 x3350 BM lementation Services ServicePac for pre assembled BladeCenter and System X w x 313 v lementation Services Servicel 4190 4476211 x3250 BM lementation Services ServicePac for VMware for ESX Server alo SIs 31313 5 v ES w o 5 g lementation Services ServicePac for IBM Director 3 3 lementation Services ServicePac for BladeCenter and System x ac for IBM Director ac for VMware for ESX Server wo x z 3 fo 5 ole Q lementation Services Servicel lementation Services Servicel w x 313 3 lementation Services ServicePac for BladeCenter and System x w 5 jo U I 4418342 4x3350 4418343 3350 lementation Services ServicePac for pre assembled BladeCenter and System X 4193 44T6201 x3350 lemen
182. IBM Implementation Services ServicePac for IBM Director 31 987 IBM Implementation Services ServicePac for VI or ESX Server 31 987 Impl Imp lementation Services Service lementation Services Service Pac for V Pac for IBM Director or ESX Server IBM Implementation Services ServicePac for BladeCenter and System x 31 987 IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 plementation Services Service lementation Services Servicel Pac for VMware or ESX Server Pac for BladeCenter and System x IS 2 BLADES Warranty Upgrade 54 4721 BladeCenter PN41 5 Year Onsite Repair 2447 4 Hour Response l gt 46V4623 BladeCenter S 3 Year Onsite Repair 24x7 Same Business Day i i lH 7872 New MT 65Y4954 x3950 x460 65Y4955 x3950 x460 4418342 xSeries x3200 IBM Implementation Services ServicePac for BladeCenter and System x 31 987 IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 4418343 xSeries x3200 44T6201 xSeries x3200 44T6211 xSeries x3200 65Y4952 xSeries x3200 65Y4954 xSeries x3200 65Y4955 xSeries x3200 65Y5228 BladeCenter HS22 65Y5219 BladeCenter HX5 54Y4719 BladeCenter PN41 4 Year Onsite Repair 24x7 4 Hour Response 54Y4720 BladeCenter PN41 5 Year Onsite Repair 9x5 4 Hour Response
183. LS BladeCenter LS BladeCenter LS BladeCenter LS BladeCenter 154 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors year 9x5 VMware Software Support for Standard for up to 2 processors year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors year 24x7 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors year 24x7 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad year 9x5 VirtualCenter Standard Software Support year 9x5 VirtualCenter Standard Software Support year 24x7 VirtualCenter Standard Software Support year 24x7 VirtualCenter Standard Software Support year 9x5 VMware Software Support for Advanced for up to 2 processors year 9x5 VMware Software Support fo
184. M Director 44T6211 xSeries x3105 Implementation Services ServicePac for VI or ESX Server xSeries x3105 65Y4954 xSeries x3105 65Y4955 xSeries x3105 4418342 3200 plementation Services ServicePac for BladeCenter and System x 4418343 x3200 IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 3200 3200 3200 3200 3200 IBM Implementation Services ServicePac for IBM Director 31 987 plementation Services Servicel Pac for VMwar or ESX Server Implementation Services ServicePac for BladeCenter and System x mm Kc 42 993 IBM Implementation Services ServicePac for IBM Director OOo seg 42 993 Implementation Services ServicePac for VI or ESX Server 42 993 Implementation Services for pre assembled BladeCenter and System 21 989 IBM Implementation Services ServicePac for IBM Director 31 987 Implementation Services ServicePac for VI or ESX Server 31 987 IBM Implementation Services ServicePac for BladeCenter and System x i ii 42 993 plementation Services Service Pac for VI or ESX Server ES 4438343 3200 3200 3200 3200 x3200 65Y4955 3200 D Implementation Services ServicePac for pre assembled BladeCenter and System 21 989 1 Implementation Services ServicePac for IBM Director 31 987 IBM Implementation Services ServicePac
185. M2 5118579 xSeries x3650 2 5178580 xSeries x3650 M2 5119294 xSeries x3650 M2 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 5 863 7 088 3 year 24x7 VMware Software Support for Standard for up to 2 processors 11 690 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12 373 1 670 15 087 18 240 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 2 385 320 2 566 3 011 5179295 xSeries x3650 M2 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 195 3 437 4 031 5179299 xSeries x3650 M2 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 7 087 7 621 8 940 51J9300 xSeries x3650 M2 7948 29R5099 x3450 BM Director Software Support for up to 50 Agents 12 888 5119300 3450 508572 eres 3400 130573 3900 E 5130574 3400 130578 series 3900 5110579 series 3400 130580 series 3900 5119299 series 3900 Case ez 126794 series 3400 Coos series x3400 6 4603516 xSeries x3400 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 137 500 13 580 16 417 7973 xSeries x3400 xSeries x3400 Series x3400 9 669 5118569 Series x3400 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 1 737 2 100 xSeries x3400 xSeries x3400 xSeries x3400
186. Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5 DS3200 DS3400 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5189 DS3200 DS3400 Addition to Migration Services for data for open systems ServicePac add additional terabyte 68Y5 DS3200 DS3400 Addition to IBM Migration Services for data for open systems ServicePac add additional server 68Y5211 68Y5212 68Y5213 o a M o a 53200 DS3400 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 53200 053400 BM Migration Services for data for open systems five 5 terabytes of data from to five servers 53200 DS3400 BM Migration Services for data for open systems ten 10 terabytes of da 68Y5214 DS3200 DS3400 Addition to Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 DS3200 DS3400 Addition to IBM Migration Services for data for open systems ServicePac add additional server 5119522 53200 053400 BM Implementation Services for disk systems basic implementation for 053000 65 5089 53200 053400 BM Implementation Services for disk systems basic implementation for 053000 29 398 o from up to ten servers HI o o wo 3 g lementation DS3000 le
187. Mware Foundation Standard or Enterprise to see what is supported Currently Qualified System x Servers VMware ESX Server 3 x Source VMware Systems Compatibility Guide for ESX Server 3 x 26th March 2008 http www vmware com resources compatibility search php actionz base amp deviceCategory server When selecting the appropriate ServicePac option to be sold to the end user customer match the corresponding Software support ServicePac to the number of Vmware licences purchased per server These ServicePacs are valid for a period of one year or three years from registration VMware Editions explained Foundation Essentials covers the products covered under the V3i release Foundation and vSphere4 Essentials or Essentials Plus editions of VMware Essentials and Essentials Plus require one ServicePac per server Standard covers the products included within the v3i or vSphere4 Standard editions of VMware Enterprise Enterprise Plus covers the products included within the v3i Enterprise or vSphere4 Enterprise and Enterprise Plus editions of VMware Enhanced covers the products included within the Enterprise Plus edition plus MS Windows Red Hat Linux or SUSE Linux operating systems within the partitions and Systems Director support VirtualCenter Standard covers the VCenter Standard and Foundation editions VirtualCenter Heartbeat covers the VCenter Heartbeat edition ServicePac for Support Line for Entr
188. Onsite Repair 24x7 8 Hour Committed Service CS 3 Year Onsite 9x5 4 Hour Response 4 Year Onsite Repair 9 5 4 Hour Response 54Y4726 5 Year Onsite Repalt 9x5 4 Hour Response 3 Year Onsite 24 7 8 Hour Committed Service CS 4 Year Onsite Repair 9x5 4 H TUUS 4 Year Onsite Revell 24x7 4 Hour Response 655339 5 Year Onsite Repair 24x7 4 Hour Response gs 5138905 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite 9 5 4 Hour Response 5136909 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 7233 54Y4722 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 54Y4724 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9 5 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 24x7 4 Hour Response SH 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3 Year Onsite Repalr 24x7 8 Hour Committed Service CS 850 43X3854 System 3200 M3 4 Year Onsite Repair 9x5 4 Hour Response 479 3 961 4 350 5 System 3200 M3 4 Year Onsite Repair 24x7 4 H 43X3858 System X3200 M3 5 Year Onsite Repair 24x7 4 68Y4930 System X3200 M3 3 Year Onsite Repair 24x7 8 43X3859 System
189. Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7x4 4 Hour Response 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7x4 4 Hour Response 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 760 2 946 4800 Terminal Terminal L Terminal Terminal C Terminal mm Terminal Terminal Terminal Terminal mm Terminal L Terminal p Terminal Terminal Terminal Terminal E Terminal 4810 358 __ 4475903 Terminal mm Terminal Terminal z Terminal 4475980 Display 3 Year Onsite Re Year Onsite Re Year Onsite Re Year Onsite Re Year Onsite Re 3 Year Onsite Re Year Onsite Re Year Onsite Re Year Onsite Re Year Onsite Re Year Onsite Re Year Onsite Re Year Onsite Re 3 Year Onsite Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re Year Onsite Re Year Onsite Re Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business p
190. Onsite Repair 6x18 Next Business 4 242 HEREDI 29R5242 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 4 242 4838 2985242 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 2985242 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 2902289 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 2985242 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business Red 5128593 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 5128593 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 5128593 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business SES 5128593 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 5128593 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 5128593 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business Rees 5118594 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 5118594 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business Ke 5128594 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business ES 5128594 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business W 5128595 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business 5128595 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business Lz 5128595 AnyPlace Kiosk 3 Year Onsite Repair 6 18 Business aa 5118595 AnyPlace Kiosk 3 Year Onsite Repair 6 18 Business 29R5242 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business I 29R5242 AnyPlace Kiosk 3 Year Onsite Repair 6x18 Next Business
191. P3000 XP400 XP400 onsole Switch Jg onsole Switch onsole Switch onsole Switch 4000 S4000 4000 4000 S4000 4000 4000 4000 S4000 4000 4000 S4000 S4000 S4000 S4000 S4000 S4000 4000 S4000 S4000 S4000 S4000 S4000 S4000 astT ST ST ST astT astT astT astT astT astT FastT o nin H o oo o o PW 1 Year Onsite Year Onsite W 1 Year Onsite 9 W 1 Year Onsite Year Onsite o Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite gt a Year Onsite S z Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite z Ulu ei 5 7 8 Year Onsite S z Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite o Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite W 1 Year Onsite W 1 Year Onsite W 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite 9 pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4
192. PW 1 Year Onsite Repair 24 7 4 Hour Response d 60 058 PW 2 Year Onsite Repair 24x7 4 Hour Response D54800 DS4800 PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response DS4800 PW 1 Year Onsite Repair 9x5 4 Hour Response DS4800 PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response DS4800 PW 1 Year Onsite Repair 9x5 4 Hour Response DS4800 PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response DS5000 PW 1 Year Onsite Repair 9x5 4 Hour Response DS5000 PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response 055000 PW 1 Year Onsite Repair 9x5 4 Hour Response 055000 PW 2 Year Onsite Repair 9 5 4 Hour Response 54 4637 PW 2 Year Onsite Repair 24x7 4 Hour Response 54Y4638 55000 PW 1 Year Onsite Repair 9x5 4 Hour Response 54Y4639 55000 PW 1 Year Onsite Repair 24x7 4 Hour Response 12 994 1 750 14 015 16 367 54 4640 55000 PW 2 Year Onsite Repair 9x5 4 54Y4641 55000 PW 2 Year Onsite Repair 24x7 4 13P0955 13P0956 13P0957 13 0958 Fibre Switcl Fibre Switcl Fibre Switcl 13P0960 PW 2 Year Onsite Repair 24x7 4 41E9409 Fibre Switcl 41 9410 Fibre Switcl E9411 Fibre Switc E9412 Fibre Switc 41E9409 Fibre Switcl 41 9410 Fibre Switcl 41E9411 Fibre Switcl 13P0961 13P0962 Fibre Swit
193. PW 1 Year Onsite Repair 24x7 4 Hour Response 14 232 uj Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response 5118793 Dore PW 2 Year Onsite Repair 24x7 4 Hour Response 5118799 Tape Library Year Onsite Repair 24x7 4 Hour Response SC Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response 5118801 re Library PW 2 Year Onsite Repair 24x7 4 Hour Response Library PW 1 Year Onsite Repalt 24x7 4 Hour Response 5138800 5 020 PW 1 Year Onsite 24x7 4 Hour Response 5138796 5118787 Library PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repalt 9x5 4 Hour Response E 5118791 Tape Library PW 1 Year Onsite Repair 24x7 4 Hour Response 5118792 Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response 5118793 Tape Library PW 2 Year Onsite Repair 24x7 4 Hour Response 27 038 5118798 Library 5178799 Tape Library 5118800 Library PW 2 Year Onsite Repair 9x5 4 Hour Response 5118801 Tape Library PW 2 Year Onsite Repair 24x7 4 Hour Response 5118790 Tape Library PW 1 Year Onsite Repair 9x5 4 Hour Response 5118791 Library ET Library PW 2 Year Onsite Repair 9x5 4 Hour Response 5118793 Tape Library PW 2 Year Onsite Repair 24x7 4 Hour Response 5118798 Tape Library PW 1 Year Onsite Repair 9x5 4 Hour Response 5118799 Tape Library PW 1 Year Onsite Repair 24x7 4 Hour Response 7 906 060 8 499 9 971 Year Onsite Repa
194. Pac add additional terabyte DS4000 dition to Migration Services for data for open systems ServicePac add additional server 0 4428191 054000 Implementation Services for disk systems ServicePac standard implementation for 054000 36 602 O 5179523 DS4000 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 24 399 68Y5166 Ge DS3400 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5167 DS3200 DS3400 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5168 53200 053400 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS3200 DS3400 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 053200 053400 Addition to IBM Migration Services for data for open systems 5 add additional server DS3200 DS3400 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers DS3200 DS3400 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers 053200 053400 Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 053200 053400 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 0532
195. Repair 24x7 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite 24x7 4 Hour Responce 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite 24x7 4 Hour Response 3 Year Onsite 24 7 4 Hour Response 4 Year Onsite Repair 9 5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5118908 xSeries x3755 5 Year Onsite Repair 9x5 4 Hour Response 5118909 xSeries x3755 5 Year Onsite Repair 24x7 4 Hour Response 24 942 29 260 68Y4938 x3755 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 19 85 2 670 24 750 30 186 7233 54Y4722 3850 2 3 Year Onsite Repair 9x5 4 Hour Response 3950 2 3 Year Onsite Repair 9x5 4 Hour Response 54Y4723
196. Repair 6x18 Next Business Day 29R5232 POS Printer 3 Year Onsite Repair 6x18 Next Business Day 29 F03 2985236 3 Year Onsite Repair 6x18 Next Business Day 7 237 29R5236 3 Year Onsite Repair 6x18 Next Business Day 7 237 29R5242 Terminal 3 Year Onsite Repair 6x18 Next Business 206 EE reminal HEEN 207 EE fremna OOOO O fover Onsite Repair 6x18 Next Business Day zs 2905245 Year Onsite Repair 6x18 Next Business Day 2 pef s emna D Year Onsite Repair 6x18 Next Business Day 5 29ns044 D Year Onsite Repair 6x18 Next Business Day ase 29n5244 reminsi fover Onsite Repair 6x18 Next Business Dey 307 20525 D Year Onsite Repair 6x18 Next Business Dey Fs 298525 3 Year Onsite Repair 6x18 Next Business Day 0 O0 0_ Pont 29525 Year Onsite Repair 6x18 Next Business Dey ror _ 29n5244 reminsi Gover Onsite Repair 6x18 Next Business Day ser 298525 D Year Onsite Repair 6x18 Next Business Day 410 664 5721 vor 290525 fever Onsite Repair 6x18 Next Business Day ER RECH 5721 EI 2052s Year Onsite Repair 6x18 Next Bu
197. Response 40M7566 xSeries x206M 40M7578 xSeries x206M PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Hour Res Hour Res lour Response ponse ponse 8491 10N3987 xSeries 306M PW 2 Year Onsite Repair 24x7 4 EC xSeries 306M PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7566 xSeries 306M 40M7578 xSeries 306M 8648 xSeries x3400 40M7576 xSeries 3400 EA xSeries x225 61P7669 xSeries x225 66 xSeries x240 rn _ F 61P7667 xSeries x240 8665 xSeries x250 61P7667 xSeries x250 8668 xSeries x232 i u HERD 61P7667 5 5 x232 8669 xSeries x342 E EA 61P7665 xSeries x342 8670 xSeries x345 E H 5 40M7577 xSeries x345 8 xSeries x305 40M7577 xSeries x305 PW PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 H Year Onsite Repair 9x5 4 H Hour Res our Res lour Response ponse lour Response ponse ur Response 4957 66 5402 6 209 PW 1 Year Onsite Repair 24x7 4 Hour Response 9 447 1 270 10 296 11 834 PW 1 Year Onsite Repair 9x5 4 Hour Response 8 144 1 100 8 876 10 202 Year Onsite Repair 24x7 4 H Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 our Res ponse ur Response ponse Response UMEN E i pee 8 E di CL
198. Response ur Response lo 09 481499 DS4000 3 Year Onsite Repair 24 7 4 Hour Response 15 291 ur Response our Response our Response ur Response ur Response our Response ur Response 14 149 4418538 3 Year Onsite Repair 24x7 4 Hour Response 19 652 4 ur Response R1491 3 Year Onsite Repair 24x7 4 Hour Response 4418019 3 Year Onsite Repair 9 5 4 Response 3 035 our Response ur Response our Response our Response ur Response ur Response our Response 4R1489 3 Year Onsite Repair 9 5 4 Hour Response 14 149 1 900 4R149 3 Year Onsite Repair 24x7 4 Hour Response 19 652 2 640 R1489 3 Year Onsite Repair 9x5 4 Hour Response 14 149 1 900 19 652 2 640 4428537 3 Year Onsite Repair 9x5 4 Hour Response 14 149 1 900 Hour Response 14 149 1 900 43X3849 EXP3000 5 Year Onsite Repair 24x7 4 Hour Response 11 475 Console smien fa Year onste Repair 9x5 4 Hour Response s os 794 10N3282 3 Year Onsite Repair 24x7 4 H lour Response 10N3283 4 Year Onsite Repair 9 5 4 Hour Response 10N3284 4 Year Onsite Repair 24x7 4 H 10N3285 5 Year Onsite Repair 9x5 4 H 10N3286 5 Year Onsite Repair 24x7 4 H lour Response ur Response lour Response Hour Response ur Response Hour Response lour Response 1750 39K3030 056800 4 Year Onsite Repair 24x7 Same Business Day EE SIA WE ain w
199. Response 4957 666 5 402 6 209 2 275 2 610 7972 E 7995 8 E P P E E E i i L JE 13P0945 BladeCenter 4077566 1320944 40717565 BladeCenter ss ER 4077577 eladecenter sat PW LS21 LS21 LS21 LS41 LS41 LS41 10N3985 BladeCenter HS20 13P0943 BladeCenter HS20 40M7576 BladeCenter HS20 10N3985 BladeCenter HS21 40M7566 BladeCenter HS12 PW PW 2 Year Onsite Re Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re Year Onsite R PW 2 Year Onsite R Year Onsite Re pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 9x5 4 H epair 9x5 4 H epair 24x7 4 pair 24x7 4 our Response our Response Hour Response our Response our Response Hour Response our Response our Response Hour Response Hour Response PW 1 Year Onsite Repair 24x7 4 Hour Response 1 102 1 215 407578 BladeCenter Ls21 40M7578 BladeCenter HS12 PW 1 Year Onsite Repair 9x5 4 Hour Response 10N3987 BladeCenter HS12 40M7566 BladeCenter HS12 PW PW 2 Year Onsite Re Year Onsite Re pair 24x7 4 pair 24x7 4 Hour Response Hour Response 2 084 40M7578 BladeCenter HS12 PW 1 Year Onsite Repair 9x5 4 Hour Response 407571 PW 1 Year Onsite Repair 24x7 4 Hour Response 4 514 PW 40M7565 BladeCenter HS20 40M7
200. S3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 053200 053400 053200 053400 053200 053400 053200 053400 053200 053400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 DS3200 DS3400 5119522 53200 053400 65Y5089 053200 053400 misi z z 2 3 3131313 5 Fe S S 1515 ojo 313 SIS mio 313 s Fe 5 5 ele lt wo 3 5 w o wo 515 g g w 3 Is 5 5 5 5 5 5 5 5 o 5 S lt ojojo 31313 o 5 Fe Fe 15 5 5 Fe 31313 lt w o lololololololo lt lt lt lt lt lt lt lt 3 13 1313 13 13 5 Fe 5 5 Fe 5 5 1515 S S IS IS IS wo 3 5 5 ac basic im ojo 313 5 ele Sys ac basic im ac basic im ojo 13 als ele lt ac basic im ac basic im z 3 o o a ac basic im w o o s ac basic im ac basic im ojo z 313 5 5 ole ele lt ac basic ac basic im w 21 5 v S lt ac basic ojo 313 5 ele lt ac basic im ac basic im ojo 313 5 5 5 n Jan ele ac basic im ac basic im z 3 o o A ac basic im ojo 3 13 o ole ele ac basic im ac basic im
201. S8000 428192 56000 058000 lementation Services ServicePac for disk systems 056000 058000 428192 56000 058000 lementation Services ServicePac for disk systems DS6000 DS8000 N6000 lementation Services ServicePac for network attached storage systems N5000 N6000 N7000 096 N6000 lementation Services ServicePac for network attached storage systems N5000 N6000 N7000 18194 16000 ac for network attached storage systems N5000 N6000 N7000 65 5 N6000 ac for network attached storage systems N5000 N6000 N7000 18194 N6000 ac for network attached storage systems N5000 N6000 N7000 65 5 N6000 ac for network attached storage systems N5000 N6000 N7000 4418194 6000 lementation Services ServicePac for network attached storage systems N5000 N6000 N7000 65Y5096 N6000 BM lementation Services ServicePac for network attached storage systems N5000 N6000 N7000 59 100 N aje vw gt m A ES We M o J gt gt ele additional server a wl o gt m f N 94 N p to five servers gt gt ala a z o o lementation Services Servicel ojo 313 no Jn z lementation Services Servicel ES o 5 w z 3 Fe N mi Nj e E 242 ui fui
202. SE on 1 x 1 socket server 5119295 3850 2 1 Year Software Support for MS Windows or Linux Red Hat SUSE 1 x 2 socket server 7 Em Ls ma Ei EZ 5139301 3850 M2 1 year 9x5 VirtualCenter Standard Software Support 3 134 422 3 659 4 358 3950 M2 1 year 9x5 VMware Software Support for Enhanced for up to 2 processors 4 124 5 029 6 080 71Y2797 448 3 619 passo M2 3950 M2 71Y2804 71Y2805 3850 M2 3950 M2 3 year 2447 VMware Software Support for Advanced for up to 2 processors 3 year 24x7 VMware Software Support for Advanced for up to 2 processors 71v2806 8850 2 3950 M2 712507 850 2 3950 M2 71Y2808 3850 M2 3950 M2 year 9 5 VirtualCenter year 9 5 VirtualCenter 3 year 9 5 VirtualCenter 3 year 9 5 VirtualCenter year 24x7 VirtualCenter year 24x7 VirtualCenter 3 year 24x7 VirtualCenter leartbeat Software Support leartbeat Software Support leartbeat Software Support leartbeat Software Support Heartbeat Software Support Heartbeat Software Support Heartbeat Software Support 71v2809 9850 2 3950 M2 3 year 24 7 VirtualCenter Heartbeat Software Support System K3200 M3 System 3200 3 System 3200 3 4603516 System X3200 1 870 16 970 20 515 7327 BM Director Software Support for up to 10 Agents BM Director Software Support for up to 20 Agents A BM Director Software Support for up to 50 Agents 4x60 S
203. ServicePac basic implementation for DS4000 BM Implementation Services for disk systems ServicePac standard implementation for DS4000 BM Migration Services for data for open systems two 2 terabytes of data from to two servers 76 288 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers S4700 i zum 21 53250 EE Migration Services for data for open systems two 2 terabytes of data from up to wo ER 1075 Migration Services for data for open systems two 2 terabytes of data from up to wo sees oro psasso iow Migration Services for data for open systems five 5 terabytes of data from up to five servers aso Em Migration Services for data for open systems five 5 terabytes of data from up to five servers ENI psss 1BM Migration Services for data for open systems ten 10 terabytes of data from up toten servers sa 1 iow Migration Services for data for open systems ten 10 terabytes of data from up toten servers eso 1 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 76 288 S4700 53950 n n Ww La ps395 Jadditio
204. Services for data for open systems ServicePac add additional terabyte 055000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 055000 Migration Services for data for open systems two 2 terabytes of data from up to two servers 055000 Migration Services for data for open systems five 5 terabytes of data from up to five servers 055000 Migration Services for data for open systems ten 10 terabytes of data from to ten servers DS5000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 055000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 055000 Migration Services for data for open systems two 2 terabytes of data from up to two servers 055000 Migration Services for data for open systems five 5 terabytes of data from to five DS5000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte Addition to IBM Migration Services for data for open systems ServicePac add additional server DIA 40 5914 55000 Implementation Services for disk systems ServicePac standard implementation for 055000 2421 68 5167 56000 058000 Migration Services for data for open s
205. Support 71Y2808 xSeries x3550 year 24x7 VirtualCenter Heartbeat Software Support 7 696 71Y2809 xSeries x3550 3 year 24x7 VirtualCenter Heartbeat Software Support 19 243 3 year 24x7 VMware Software Su 29R5097 System X3650 29R5098 System X3650 2985099 System 3650 71Y2798 System X3650 71Y2801 System X3650 pport for Standard for up to 2 processors 3 year 24x7 VirtualCenter Standard Software Support 995 71Y2802 System 3650 year 9x5 VMware Software Support for Advanced for up to 2 processors 3 053 71Y2803 System X3650 71Y2805 System X3650 3 year 24x7 VMware Software Support for Advanced for up to 2 processors 10 311 71Y2806 System X3650 year 9x5 VirtualCenter Heartbeat Software Support 6 436 71Y2807 System X3650 71Y2808 System X3650 year 24x7 VirtualCenter Heartbeat Software Support 7 696 71Y2809 System X3650 29R5097 xSeries x3650 2 IBM Director Software Support for up to 10 Agents 2 845 29R5098 xSeries x3650 2 IBM Director Software Support for up to 20 Agents 5 338 46D3512 xSeries x3650 M2 1 year 9x5 VMware Software Support for Enhanced for up to 2 processors 00 4603516 xSeries x3650 M2 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 137 5178569 xSeries x3650 M2 5178570 xSeries x3650 M2 28571 xSeries x3650 2 year 9x5 VMware Software Sup year 9x5 VMware Software Sup year 9x5 VMware Software Sup port for F
206. Support for MS Windows or Linux Red Hat SUSE on 1 x 4 socket server 643 5 155 6 047 25055 46D3513 3950 460 year 9x5 VMware Sol ftware Sup port for Enhanced for 3 or 4 processors 23 4603516 x3950 x460 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 137 46D3517 x3950 460 3 year 9x5 VMware Software Support for Enhanced for 3 or 4 processors 20 042 5118569 3950 x460 year 9x5 VMware Sol 5128570 x3950 x460 year 9x5 VMware Sot 5128571 x3950 x460 year 9x5 VMware Sot ftware Sup ftware Sup ftware Sup port for Foundation Essentials for up to 2 processors port for Standard for up to 2 processors port for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Su year 24x7 VMware Software Su year 24x7 VMware Software Su pport for Foundation Essentials for up to 2 processors pport for Standard for up to 2 processors pport for Enterprise Enterprise Plus for up to 2 processors 0 93 5129301 x3950 460 3 Year Software Support for MS Windows Linux Red Hat SUSE on 1 x 4 socket server 14 241 5119302 x3950 x460 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 8 socket server 18 986 55 45 2985098 x3950 x460 Director Software Support for to 20 Agents 5 338 29R5099 x3950 x460 IBM Director Software Support for up to 50 Agents 11 395 82 4603512 x3950 460 1 year 9x5 VMware So
207. T 2985237 Terminal 3 Year Onsite Repair 6x18 Next Business 7 829 9 122 10 486 4694 Ed 2985241 Terminal 3 Year Onsite Repair 6x18 Next Business EE 29R5241 Terminal 3 Year Onsite Repair 6x18 Next Business 2985242 Terminal 3 Year Onsite Repair 6x18 Next Business 2985261 Terminal 3 Year Onsite Repair 6x18 Next Business 29R5242 Terminal 3 Year Onsite Repair 6x18 Next Business 29R5243 Terminal 3 Year Onsite Repair 6x18 Next Business 4 910 ees 29R5261 Terminal 3 Year Onsite Repair 6x18 Next Business 5 135 a 2985242 Terminal 3 Year Onsite Repair 6x18 Next Business 16 2985244 Terminal 3 Year Onsite Repair 6x18 Next Business 5 643 6 579 7 562 256 2985244 Terminal 3 Year Onsite Repair 6x18 Next Business 5 643 6 579 7 562 2985243 Terminal 3 Year Onsite Repair 6x18 Next Business 2985243 Terminal 3 Year Onsite Repair 6x18 Next Business 2985243 Terminal 3 Year Onsite Repair 6x18 Next Business 2985244 Terminal 3 Year Onsite Repair 6x18 Next Business W 2985244 Terminal 3 Year Onsite Repair 6x18 Next Business ms 2985243 Terminal 3 Year Onsite Repair 6x18 Next Business 2985243 Terminal 3 Year Onsite Repair 6x18 Next Business 2985243 Terminal 3 Year Onsite Repair 6x18 Next Business 2985242 Terminal 3 Year Onsite Repair 6x18 Next Business 29R5256 Terminal 3 Year Onsite Repair 6x18 Next Business 2985256 Terminal 3 Year Onsite Repair 6x18 Next Business 2965248 Terminal 3 Year Onsite Repair 6x18 Next Business 2985248
208. US Coverage Hours description 5x9 coverage 5 days per week Monday to Friday excluding public amp national holidays 9 hours per day 5x9x4 coverage 5 days per week Monday to Friday excluding public amp national holidays 9 hours per day with an onsite response target of 4 hours after problem determination has been completed 5x11 coverage 5 days per week Monday to Friday excluding public amp national holidays 11 hours per day 6x18 coverage 6 days per week Monday to Saturday excluding public amp national holidays 18 hours per day 7x24 coverage 7 days per week by 24 hours 365 days a year 7x24x4 coverage 7 days a week by 24 hours with an on site response target of 4 hours after problem determination has been completed Committed Service Levels 3 Yr IOR 7x24 8hr CS IBM Onsite Repair 7 days a week by 24 hours with a commitment to fix the reported problem within 8 hours The 8 hour Fix Time FXT is the period of time between the customer s service request registration in IBM s Call Management System and restoration of the failing machine to operational readiness IBM Implementation ServicePac for a broad range of System and SoftWare solutions Only available in Denmark 8 Sweden For further information refer to Plet R44631F or the Operational Guide www ibm com services Europe maintenance Implementation ServicePac data sheets and contact information can be found on Partnerworld at the follow
209. X 21989 4476201 chassis BM Implementation Services ServicePac for TBM Director _ I IRB 21 1 4476211 chassis BM Implementation Services ServicePac for VMware for ESX Server lech 6574952 Chassis pipere ene Doctors and eem 65Y4954 chassis GE KAA T Uu 65Y4955 Chassis Implementation Services ServicePac for VI or ESX Server 8750 Chassis IM Implementation Services ServicePac for BladeCenter and System x 397 4418343 Chassis BM Implementation Services ServicePac for pre assembled BladeCenter and System X 21989 4476201 Chassis pe Implementation Sonic Ne E E v 44T6211 Chassis 65Y4952 Chassis 65Y4954 Chassis 65Y4955 Chassis Pr SS 4438342 BladeCenter HS20 IBM Implementation Services ServicePac for BladeCenter and BladeCenter 520 Implementation Services for pre assembled BladeCenter and System 21 989 4476201 BladeCenter HS20 IBM Implementation Services ServicePac for IBM Director 4476211 BladeCenter 520 65Y4952 BladeCenter 520 X BladeCenter HS20 65Y4955 BladeCenter HS20 Implementation Services ServicePac for VI 8852 4418342 Chassis Implementation Services ServicePac for BladeCenter and System x 4418343 Chassis IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 or ESX Server
210. X3200 M3 3 Year Onsite Repair 9x5 4H gt System X3200 M3 4 Year Onsite Repair 9x5 4 H 43X3862 862 System X3200 M3 4 Year Onsite 24x7 4H 64 System 3200 M3 5 Year Onsite Repair 24x7 4 H 68Y4927 System X3200 M3 3 Year Onsite Repair 24x7 8 our Response 43X3857 System X3200 5 Year Onsite Repair 9x5 4 Hour Response Hour Response Hour Committed Service CS lour Response lour Response our Response our Response Hour Committed Service CS 12X6611 x3620 3 Year Onsite Repair 24x7 4 Hour Response 40M6919 3620 3 Year Onsite Repair 9x5 4 Hour Response 1 182 1 304 1 448 mu 3620 4 Year Onsite Repair 24 7 4 Hour Response 65Y5218 3620 5 Year Onsite Repair 9x5 4 H ur Response 65 5229 3620 4 Year Onsite Repair 9x5 4 Hour Response 68Y5334 3620 5 Year Onsite Repair 24x7 4 Hour Response 9 758 Ex 3400 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 13 144 Business Day 68Y5323 3400 M3 3 Year Onsite Repair 9x5 4 Hour Response our Response 68Y5322 3400 3 Year Onsite Repair 9x5 Next ur Response 68Y5326 x3400 M3 4 Year Onsite Repair 24x7 4 Hour Response 68Y5327 3400 M3 5 Year Onsite Repair 9x5 4 H 7 3400 M3 3 Year Onsite Repair 24x7 4 H 68Y5325 3400 M3 4 Year Onsite Repair 9x5 4 H 68Y5328 3400 M3 5 Year Onsite Repair 24x7 4 H 68Y5331 x3400 M3 4 Year Onsite 9x5 4 H ur Response our Response our Committed Service CS
211. Year Onsite Repair 24x7 4 Hour Response System 3200 M3 43X3864 System X3200 M3 5 Year Onsite Repair 24x7 4 Hour Response 68Y4927 System X3200 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 7376 2 6611 x3620 3 Year Onsite Repair 24x7 4 Hour Response 40M6919 x3620 3 Year Onsite Repair 9x5 4 Hour Response 1 182 1 304 1 448 E 3620 4 Year Onsite Repair 24 7 4 Hour Response 65Y5218 3620 5 Year Onsite Repair 9 5 4 Hour Response 65 5229 3620 4 Year Onsite Repair 9x5 4 Hour Response 68Y5334 x3620 5 Year Onsite Repair 24x7 4 Hour Response 7378 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 68Y5322 3400 3 Year Onsite Repair 9x5 Next Business Day 3400 3 Year Onsite 9x5 4 Hour Response 3400 68Y5325 3400 4 Year Onsite T 9x5 4 Hour Response 3400 4 Year Onsite Repair 24x7 4 Hour Response 3400 M3 5 Year Onsite Repair 9x5 4 Hour Response 3400 M3 5 Year Onsite Repair 24x7 4 Hour Response 3400 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3400 3 Year Onsite Repair 9x5 4 Hour Response 3400 3400 4 Year Onsite Repair 9x5 4 Hour Response 3400 M3 4 Year Onsite Repair 24x7 4 Hour Response 68Y5333 x3400 M3 5 Year Onsite Repair 9x5 4 Hour Response 6 515 875 7 794 9 559 68Y5334 x3400 M3 5 Year Onsite Repair 24x7 4 Hour Response 7380 68Y4937 3500 M3 3 Year Onsite 24x7 8 Hour Committed Service
212. Year Onsite Repair 9x5 4 Hour Response PW 1 Year Onsite Repair 24x7 4 Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response PW 1 Year Onsite Repair 24x7 4 Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response PW 1 Year Onsite Repair 24x7 4 Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response PW 1 Year Onsite Repair 24x7 4 Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Response 40M7566 xSeries x3250 PW PW PW PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Re Re Re Re Re Re pair 9x5 4 Hour Res pair 9x5 4 Hour Res pair 9x5 4 Hour Res Re pair 24x7 4 Hour Response ponse pair 24x7 4 Hour Response ponse pair 24x7 4 Hour Response ponse pair 24x7 4 Hour Response W 1 Year Onsite Repair 9 5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response W 1 Year Onsite Repair 24x7 4 Hour Response W 1 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response W 1 Year Onsite Repair 24x7 4 Hour Response W 1 Year On
213. ac add additional server 054800 M Migration Services for data for open systems two 2 terabytes of data from up to two servers 054800 M Migration Services for data for open systems five 5 terabytes of data from up to five servers 054800 Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 054800 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 054800 Addition to IBM Migration Services for data for open systems ServicePac add additional server 054800 Implementation Services for disk systems implementation for 054800 54800 054800 Implementation Services for disk systems ServicePac implementation for 054800 54800 54800 i 54800 54800 054800 Implementation Services for disk systems ServicePac implementation for 054800 DS4800 54800 54800 54800 054800 Implementation Services for disk systems implementation for 054800 54800 054800 i DS4800 5119524 054800 Implementation Services for disk systems ServicePac implementation for 054800 65Y5092 DS4800 Implementation Services for disk systems ServicePac implementation for 054800 68Y5168 DS5000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 055000 Addition to IBM Migration
214. adeCenter HS21 3 Year Onsite Repair 9x5 4 Hour Response 4428026 BladeCenter HS21 3 Year Onsite Repair 24x7 4 Hour Response 4428027 4 Year Onsite Repair 9 5 4 4428028 4 Year Onsite Repair 24 7 4 4438029 5 Year Onsite Repair 9x5 4 H 4438030 5 Year Onsite Repair 24x7 4 4476175 BladeCenter HC10 3 Year Onsite Repair 9x5 4 oi 4476176 BladeCenter HC10 3 Year Onsite Repair 24x7 4 Hour Response 4416177 4 Year Onsite Repair 9x5 Next 4416178 4 Year Onsite Repair 9x5 4 4416179 4 Year Onsite Repair 24 7 4 4476180 5 Year Onsite Repair 9 5 Next 44T6181 5 Year Onsite Repair 9x5 4 Ho 4476182 5 Year Onsite Repair 24x7 4 H 4604245 BladeCenter JS22 4476176 BladeCenter HS12 3 Year Onsite Repair 24x7 4 H ur Response Hour Response ur Response Hour Response 4476174 BladeCenter HC10 3 Year Onsite Repair 9x5 Next Business Day ur Response Business Day ur Response Hour Response Business Day ur Response jour Response 3 Year Onsite Repair 9x5 Same Business Day our Response 495 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9 5 Business Day 5 Year Onsite Repair 9x5 4 Hour Response 8028 5178898 BladeCenter HS12 3 Year Onsite Repair 9x5 4 Hour Response 5128899 BladeCenter HS12 3 Year Onsite Repair 24x7 4 Hour Response 5128900 BladeCenter HS12 4 Year Onsite Repair 9x5 4 Hour Response 5128901 BladeCenter HS12 4 Year Onsite Repair 24x7 4 Hour Response 5128902
215. adeCenter HS22 IBM Implementation Services ServicePac for VMware for ESX Server SE 65 4952 BladeCenter HS22 65 4954 BladeCenter HS22 65Y4955 BladeCenter HS22 re 7871 4428343 BladeCenter 522 Implementation Services for pre assembled BladeCenter System 21 98 44T6201 BladeCenter 522 IBM Implementation Services ServicePac for IBM Director 31 98 44T6211 BladeCenter HS22 65 4952 BladeCenter HS22 65 4954 BladeCenter HS22 65 4955 BladeCenter HS22 7872 4428343 BladeCenter HX5 44T6201 BladeCenter HX5 4476211 BladeCenter HX5 65Y4952 BladeCenter HX5 65Y4954 BladeCenter HX5 65Y4955 BladeCenter HX5 7901 4476342_ Bladecenter 1522 4478343 BladeCenter 1522 4476201 BladeCenter 1522 IBM Implementation Services ServicePac for IBM Director 4476211 BladeCenter 1522 65Y4952 BladeCenter 1522 65Y4954 BladeCenter 1522 65 4955 BladeCenter 1522 7902 4418342 BladeCenter LS42 j ices i B 4428343 BladeCenter LS42 Implementation Services ServicePac for pre assembled BladeCenter and System X 21 98 4476201 BladeCenter 1542 Implementation Services ServicePac for IBM Director 31 98 4476211 BladeCenter 1542 65Y4952 BladeCenter 1542 65Y4954 BladeCenter 1542 65Y4955 BladeCenter LS42 4428342 BladeCenter LS21 4428343 BladeCenter 1521 4476201 BladeCenter LS21 4476211 BladeCenter LS21 Im lementation Services
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219. al terabyte 68Y5170 54000 Addition to Migration Services for data for open systems ServicePac add additional server 68Y5187 DS4000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 81A a dditional terabyte idditional server a 68 5186 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68 5188 054000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68 5189 Addition to Migration Services for data for open systems ServicePac add additional terabyte 68Y5190 DS4000 Addition to Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5214 54000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 054000 Addition to IBM Migration Services for data for open systems ServicePac add additional server w 3 5 lementation Services for disk systems ServicePac standard implementation DS4000 9 4418191 054000
220. ar 9x5 VMware Software Support for Enhanced for 6 to 8 processors 46D3519 3 year 9x5 VMware Software Support for Enhanced for BladeCenter 77 946 5118569 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 5138571 5138573 Software Yer lt 5 vivere So ftware Support for Standard for up to 2 processors year 24x7 VMware Software Su 3 year 24x7 VMware Software Su pport for Enterprise Enterprise Plus for up to 2 processors pport for Foundation Essentials for up to 2 processors 12X 80 12X6784 xSeries x3950 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 917 12X6785 xSeries x3950 3 year 24x7 VMware Software Support for Enhanced for 3 or 4 processors 25 055 i 45 29R5097 xSeries x3950 29R5098 xSeries x3950 29R5099 xSeries x3950 082 46D3512 xSeries x3950 year 9x5 VMware Software Support for Enhanced for up to 2 processors 4603513 xSeries x3950 year 9x5 VMware Software Support for Enhanced for 3 or 4 processors 7 423 996 4603516 xSeries x3950 3 year 9x5 VMware Sol ftware Sup port for Enhanced for up to 2 processors 11 137 46D3517 xSeries x3950 3 year 9x5 VMware Software Support for Enhanced for 3 or 4 processors 5178569 xSeries x3950 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 5128570 xSeries x3950 year 9x5 VMware Software Support for Standard for up to 2 processors 2 352 5178571 xS
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223. ar Onsite PW 2 Year Onsite Year Onsite U Year Onsite lt lt Year Onsite PW 2 Year Onsite PW 2 Year Onsite W W 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite W Year Onsite U Year Onsite S z Year Onsite PW 2 Year Onsite PW 2 Year Onsite W W 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite W U Year Onsite ei 9 Year Onsite S z Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite W W 9 Year Onsite Year Onsite PW 2 Year Onsite pair 24 7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 Next Business pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 our Res Hour Re our
224. ar Onsite Repair 24x7 4 Hour Response 5KB Fibre Switcl 64B Fibre Switcl 42V1879 Fibre Switc B16 Fibre Switcl 41W978 Fibre Switc Fibre Switcl B32 4428554 Fibre Switcl 4418555 Fibre Switcl B64 42V1876 Fibre Switc 42V1877 Fibre Switc 3 Year Onsite Repair 24x7 4 Hour Response EN 44T5898 Fibre Switc 3 Year Onsite Repair 9x5 Same Business Day 19 609 4475899 Fibre Switc R04 5178757 Fibre Switc 3 Year Onsite Repair 9x5 Same Business Day I Ea R18 Fibre Switci 2026 16E 10N3031 SAN Switch 3 Year Onsite Repair 9x5 4 Hour Response 10N3032 SAN Switch 3 Year Onsite Repair 24x7 4 Hour Response 21 834 32E 10N3033 SAN Switch 3 Year Onsite Repair 9x5 4 Hour Response 24 776 10N3034 SAN Switch 3 Year Onsite Repair 24x7 4 Hour Response 416 41W978 SAN Switch 41W978 SAN Switch 432 SAN Switch SAN Switch 2417 24C SAN Switch SAN Switch C24 SAN Switch 3 Year Onsite Repair 9x5 Same Business Day SAN Switch 2498 24 NE 5118763 Switch 3 Year Onsite Repair 9x5 Same Business Day 5 917 SAN Switch 3 Year Onsite Repair 9x5 Same Business Day SAN Switch 3 Year Onsite Repair 24x7 4 Hour Response SAN Switch 3 Year Onsite Repair 9x5 Same Business Day SAN Switch 3 Year Onsite Repair 24x7 4 Hour Response SAN Switch 3 Year Onsite Repair 9x5 Same Business Day SAN Switch 3 Year Onsite Repair 24x7 4 Hour Response EXN3000 3 Year Onsite Repair 9x5 Same Business Day EKN3000 3 Year Onsite Repair 24x7 4 Hour Respons
225. ar Onsite Repair 24x7 Same Business Day 1 672 9 MONITORS Offering description EURO 1 SYSTEM X Warranty Upgrade 14190 li 4347 3 Year Onsite Repair 24 7 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 Next Business Day 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 509574 xSeries x3250 Year Onsite Repair 9x5 4 HourResponse 5575600696 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite Repair 9x5 4 Hour Response 5138874 System x3250 fB Year Onsite Repair 9 5 4 Hour Response 5575600696 3 Year Onsite Repair 24x7 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite Repair 24x7 4 Hour Response 43X3834 xSeries x3105 3 Year Onsite Repair 9x5 4 Hour Response 1 827 246 2 029 2 229 4363 4 gu 43X3850 xSeries x3200 3 Year Onsite Repair 9x5 Next 43X3835 xSeries x3105 3 Year Onsite Repair 24x7 4 H our Res ponse 43X3836 xSeries x3105 4 Year Onsite Repair 9x5 Next Business Day
226. ar Onsite Repair 9 5 4 PW PW PW Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Hour ur Response our Res ponse Response 41E9343 PW 2 Year Onsite Repair 24x7 4 Hour Response 41E9338 FastT PW 1 Year Onsite Repair 9x5 Next Business Day 41E9339 FastT PW 1 Year Onsite Repair 9x5 4 Hour Response 41E9340 FastT PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response EECHER 41 9345 FastT PW 1 Year Onsite Repair 9x5 4 Hour Response 41E9346 JFastT PW 1 Year Onsite Repair 24x7 4 Hour Response 41E9347 PW 2 Year Onsite Repair 9x5 Next Business Day 41E9348 PW 2 Year Onsite Repair 9x5 4 Hour Response 41E9349 PW 2 Year Onsite Repair 24x7 4 Hour Response 41E9338 JFastT PW 1 Year Onsite Repair 9x5 Next Business Day 41E9339 FastT 41E9340 FastT PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 OU r Response Hour Response 41E9341 PW 2 Year Onsite Repair 9x5 Next Business Day 24 568 41E9342 PW 2 Year Onsite Repair 9x5 4 Hour Response Fastr FastT 41 9346 FastT 41 9343 PW 2 Year Onsite Repair 24 7 4 Hour Response PW 1 Year Onsite Repair 9 5 Business Day Response 20 700 2 780 21 984 26 187 4418569 54000 4418570 54000 PW 1 Year Onsite Repair 9x5 4 Hou 5 4418571 54000 Year Onsite Repair 24
227. ar Onsite Repair 9x5 Next Business Day 3 845 5 Year Onsite 5 Year Onsite 3 Year Onsite 40M6919 x3400 3 Year Onsite 40 6920 3400 3400 x3400 40M6923 3400 3400 3400 3500 3500 3500 3500 3500 3500 3500 xSeries x3550 xSeries x3550 xSeries x3550 xSeries x3550 xSeries x3550 xSeries x3550 xSeries x3550 xSeries x3455 xSeries x3455 xSeries x3455 xSeries x3455 xSeries x3455 xSeries x3455 43X3725 xSeries x3455 System X3650 System X3650 System X3650 System X3650 System X3650 System X3650 System X3650 3 Year Onsite Re Re Re pair 24x7 4 Hour pair 24x7 4 Hour pair 9x5 4 Hour Response Response Repair 24x7 8 Hour Committed Service CS pair 9x5 4 Hour Response Response 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 4 898 660 5 397 5 993 5 Year Onsite 5 Year Onsite Re Re 3 Year Onsite Year Onsite Ri 4 Year Onsite 5 Year Onsite 5 Year Onsite 3 Year Onsite Re Re Re 3 Year Onsite 3 Year Onsite Re pair 24x7 4 Hour epair 24x7 4 Hour R pair 24x7 4 Hour pair 24x7 4 Hour pair 9x5 4 Hour Response sponse pair 9x5 4 Hour Response esponse pair 9x5 4 Hour Response pair 9x5 4 Hour Response Response pair 24x7 8 Hour Committed Service CS pair 9x5 4 Hour Response Response 4 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite 5 Year Onsite 3 Year Onsite 3 Year
228. ard implementation for DS5000 D54700 2 D54700 D54700 D54700 DS4700 BM Implementation Services for disk systems ServicePac standard implementation for DS4000 3 5119523 053950 054700 65 5090 052950 054700 65 5091 054700 4428191 053950 54700 5119523 053920 54700 65Y5090 E DS4700 65 5091 555950 DS4700 4418191 53950 054700 5179523 254950 054700 65 5090 53950 DS4700 65 5091 052920 054700 4428191 053950 54700 5119523 053920 54700 65 5090 252950 054700 65 5091 255950 DS4700 4418191 053950 054700 5179523 D53950 DS4700 65Y5090 53950 DS4700 65 5091 054700 4428191 053950 54700 5119523 053920 054700 65 5090 054700 65 5091 pasos DS4700 4418191 53950 054700 5179523 053950 054 65 5090 054700 ojo z 313 x w 3 5 w z 3 o z z z ojo 313 BM lementation Services 5 jo lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services lementation Services
229. are Software Support for Enhanced for up to 2 processors 16 970 20 515 12X6785 xSeries x3950 3 year 24x7 VMware Software Support for Enhanced for 3 or 4 processors 43X3840 Ixseries x3950 xSeries x3950 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 1 737 2 100 5178570 xSeries x3950 year 9x5 VMware Software Support for Standard for up to 2 processors 2 352 2 869 3 469 7233 4603513 xSeriesx3755_ I JA year 9 5 VMware Software Support for Enhanced for 3 or 4 processors 743 996 9 051 1094 5118578 xSeries x3755 5118579 xSeries x3755 5138580 xSeries x3755 i i 9 5119300 xSeries x3755 i i 5119301 xSeries x3755 5119302 3755 18 98 71Y2798 xSeries x3755 i 71Y2801 xSeries x3755 i 15 392 7172809 3755 2 6784 4603512 x3850 M2 year 24x7 VMware Sot year 2457 VMware So year 24x7 VMware Sol year 2457 VMware So year 2457 VMware 90 basso wa D year 24x7 vmware So bees M2 D year 24x7 vmware So ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su pport for Enhanced pport for Enhanced pport for Enhanced pport for Enhanced pport for Enhanced pport for Enhanced pport for Enhanced or up to 2 processors or 3 or 4 processors or 3 or 4 processors or 6 to 8 processors or 6 to 8 processors
230. are Support for Enhanced for BladeCenter 77 946 10 460 95 036 114 894 3950 M2 3 year 9x5 VMware Software Support for Enhanced for BladeCenter 3850 M2 1 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 5118569 3950 2 1 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 1 737 2 100 3850 M2 1 year 9x5 VMware Software Support for Standard for up to 2 processors 2 352 2 869 3 469 5118570 x3950 M2 1 year 9x5 VMware Software Support for Standard for up to 2 processors x3850 M2 1 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 668 4 474 5 408 5118571 x3950 2 1 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 668 4 474 5 408 x3850 M2 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 5118572 3950 2 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 3850 M2 3 year 9x5 VMware Software Support for Standard for up to 2 processors 6 346 7 738 9 355 5118573 3950 2 3 year 9x5 VMware Software Support for Standard for up to 2 processors 6 346 7 738 9 355 3850 M2 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12 066 14 587 5118574 x3950 M2 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 9 895 1 330 12 066 14 587 3850 M2 1 year 24x7 VMware So
231. ation Services ServicePat w h 3 o are for ESX Server lementation Services ServicePac for BladeCenter and System x pre assembled BladeCenter and System IBM Director or VI lementation Services ServicePat wo 3 5 5 5 o afo lementation Services ServicePat w 313 o o and System x lementation Services ServicePac for IBM Director 8879 4438342 x3950 x460 BM lementation Services ServicePac for BladeCenter and System x 4428343 3950 x460 lementation Services ServicePac for pre assembled BladeCenter and System X D x 3 o o 3 z lementation Services ServicePa are for ESX Server lementation Services ServicePac for BI wo 313 5 Fe Fe o o a 3 3 3 o 5 Fe Fe ojojo 1 313 o Fe v ES 4476201 4x3950 x460 lementation Services ServicePac for IBM Director lementation Services ServicePac for VMware for ESX Server lementation Services ServicePac for BI 3950 x460 Ww 3 leCenter and System x lementation Services ServicePac for IBM Director 313 w x lementation Services ServicePac for VMware for ESX Server lementation Services ServicePac for BladeCenter and System x lementation Services ServicePac for pre assembled BladeCenter and System X lementation Services ServicePac for IBM Director z E o a xSeri
232. basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for disk systems Service lementation Services for
233. c for BladeCenter and System x lementation Services ServicePac for pre assembled BladeCenter and System X lementation Services ServicePac for IBM Director 7 lementation Services ServicePac for VMware for ESX Server Wa eCenter and System x L T T or TBM Director or VMware for ESX Server or BladeCenter and System x z m or pre assembled BladeCenter and System X m 8 or TBM Director or V lementation Services Servicel lementation Services Servicel lementation Services Servicel lementation Services Servicel lementation Services Servicel lementation Services Servicel 3 3 313131311313 5 5 5 Q Q w z 3 amp lementation Services ServicePac for BI x 3 s so o 5 lementation Services ServicePat w o o lementation Services ServicePa wo 31313 Q lementation Services ServicePa lementation Services ServicePat z 3 lementation Services ServicePat w 3 5 Fe Fe o o lementation Services ServicePat ware for ESX Server s lementation Services ServicePat w z 313 o amp or BladeCenter and System x or IBM Director or VMware for ESX Server w g o g 42 993 lementation Services ServicePat lementation Services ServicePat U w 3 o 5 Fe Fe v w lementation Services
234. ce for 1 connectivity issues 2 remote or unattended installations 3 the set up of options not provided by IBM 4 non bundled or non preloaded applications 5 VMware products Support Line for Vmware ServicePac available 6 IBM Director and associated products IBM Director Software Support ServicePac available 7 BladeCenter chassis support IBM BladeCenter 180 day Startup support ServicePac available ServicePac for System x BladeCenter 180 day Startup Support Initial Support of the System BladeCenter server and its Server Configuration on guestions relating to a Assistance with the set up of the system unit hardware b Support of Software to error free launch the system can boot and the pre loaded software operates error free c Assistance with the installation of bundled applications assistance with the installation of supported options by IBM d Information about the Customers system and supplied software e Provision of fault analysis support to ensure that the hardware is working fault free or returning the machine to factory installed defaults f Advice on where to obtain hardware and or software updates from the Internet g Assistance with basic usage gueries on Server Proven Operating Systems and some pre loaded bundled software h Assistance with the installation set up and configuration of device drivers i Assistance with the set up and installation of drivers and printer software j
235. cl Fibre Switcl 13P0963 Fibre Switc 1300553 E9403 Fibre Switc E9404 Fibre Switc 4 4 41E9405 Fibre Switcl 4 41E9403 Fibre Switcl 41E9404 Fibre Switcl E9405 Fibre Switc E9406 Fibre Switc 41 9415 Fibre Switcl 41E9416 Fibre Switcl 41 9417 Fibre Switcl A1E9418 E9419 Fibre Switc 4 4 41 9421 Fibre Switcl 4 41E9423 Fibre Switcl h E9422 Fibre Switch h h h h h h h h h h h h E9406 41 9407 Fibre Switch gt 2 Year Onsite Repair 9x5 4 41 9408_ Fibre Switch Pw 2 Year onste Repair 24x7 4 5 5 Year Onsite Repair 24 7 4 Hour Hour Res Hour Res Response ponse ponse PW 2 Year Onsite Repair 9x5 Next Business Day 13P0959 PW 2 Year Onsite Repair 9x5 4 Hour Response 5 340 PW PW PW Hour Res ponse Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 OUT our Res Response ponse PW 2 Year Onsite Repair 9x5 Next Business Day 4 4 41E9413 PW 2 Year Onsite Repair 9x5 4 H 41E9414 PW 2 Year Onsite Repair 24x7 4 PW PW PW 4 41 9413 PW 2 Year Onsite Repair 9x5 4 H 41E9414 PW 2 Year Onsite Repair 24x7 4 ur Response our Res ponse Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 ur our Res Response ponse E9412 Fibre Switch PW 2 Year Ons
236. d Server Plus Pac products With unlimited calls your clients can call as often as needed and received quick and efficient responses Highlights of the offering include Software Support focused on the IBM Director product Access to technical experts Unlimited calls and unlimited callers Single point of Contact Attractivelyn priced predicatable support costs one time fee for one year of support Packaged on a number of Director Agents basis Supported Products System x System Software BIOS Drivers Firmware IBM Director Systems Director and future releases including Server Agent console Plus Active PCI Manager Capacity Manager Rack Manager Software Rejuvenation System Availability Software Distribution Remote Deployment Manager Hours of Coverage local Country 0900 to 1700 ServicePac for Support Line for VMware on System x or BladeCenter 12 6780 7 amp 46D3512 19 The robust full support offering for customers using VMware in production environments who want an integrated support contract including VMware product support Guest Operating Systems support within the partitions MS Windows and or Linux plus IBM Director support a Provides a single point of contact for questions on VMware Windows Linux IBM Director on System x b Answers how to defect and usage questions on VMware 4 Windows Linux and IBM Director Gives customers easy access to our VMware Microsoft amp Linux 4 IBM Director
237. e 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite 3 Year Onsite 3 Year Onsite Re 3 Year Onsite pair 6x18 Next Business pair 6x18 Next Business pair 6x18 Next Business pair 6x18 Next Business pair 6x18 Next Business pair 6x18 Next Business pair 6x18 Next Business pair 6x18 Next Business pair 6x18 Next Business pair 6x18 Next Business Faso 4 5 721 6 577 4512 609 5 257 6 042 PostWarranty Upgrade Intellistation ServicePac pier zsos 0165 6 INTELLISTATION 1 and 2 years Maintenance Service Upgrade which include IBM keyboard Mouse and IBM internal installed options Monitors and Flat panels are not covered within these offerings The 4 hour response are target measures starting after the PD Problem Determination has ended Brand Tw Mai News EN Erand Name Offering description bre euro WER ser PostWarranty 41C5748 Intellistations Pro Year Onsite Repair 9x5 Next Business Day 2 06 6217 41C5748 Jintellistations M Pro Year Onsite Repair 9x5 Next Business Day 2 063 13P0953 Intellistations M Pro 2 Year Onsite Repair 9x5 4 Hour Response 1 789 41C5746 Intellistations M Pro Year Onsite Repair 9x5 Next Business Day 966 41C5747 Intellistations Z 13P0953 Intellistations M 41C5746 Intellistations M 13P0954 Intellistations Z 41C5747 Intellistations Z Pro listations Z 1 789 Year Onsite Repair 9x5 Next Busin
238. e Hour Response ponse Hour Response ponse Hour Response ponse Hour Response 13P0945 Gase 2007578 Gase Een 6197668 ES 6197666 6197666 Gase 40M7572 0135135135 Ed icd icd ics Kal kal kal kat ojo CA a F 9 X a D o v S a a o E v v v S S a a a eo o a a p v S aD A A E M a a a eo eis viz SS ala Dla o 25 v S a E 40 7568 1083998 40M7564 40M7576 10N3988 40M7579 10N3986 p v S a a a ATA elo SIs aji x o E M a M t m wo N w a xSeries x226 t m wo N N m wo S xSeries x226 x Tx t t lo E E mo uo x x o o eo xSeries 206 xSeries x206M xSeries 206 xSeries 206 xSeries 306M xSeries 306M xSeries 306M xSeries 306M xSeries x3400 xSeries x3400 xSeries x3400 xSeries x3400 Ea t 5 t m wo X N N t v m e X N A o xSeries 240 gt lt t v A xSeries 250 x t m Hd N w N xSeries x232 t m Vd Lo A N xSeries x342 xSeries x345 xSeries x345 t m D a xSeries x305 xSeries x330 lt
239. e N6000 3 Year Onsite Repair 9x5 Same Business Day N6000 3 Year Onsite Repair 24x7x4 4 Hour Response N6000 3 Year Onsite Repair 9x5 Same Business Day 65Y0631 6000 3 Year Onsite Repair 24 7 4 4 Hour Response 5118764 Switch 3 Year Onsite Repair 24x7 4 Hour Response 7 456 999 2857 12 5118923 6000 3 Year Onsite Repair 9x5 Same Business Day 3 117 1 760 14 101 16 542 40E B24 10 11 16000 16000 N6000 N6000 65 0632 6000 3 Year Onsite Repair 24 7 4 4 Hour Response G10 5118941 N6000 N6000 N3300 300 300 N3300 N3300 N3300 N3300 N3300 EXN100 EXN100 N3600 N3600 N3600 N3600 Total Storage N3700 Total Storage N3700 Total Storage N3700 Total Storage N3700 Total Storage N3700 Total Storage N3700 N5200 N5200 N5200 N5200 N5200 N5200 N5200 N5200 N5500 N5500 N5500 N5500 N5500 N5500 N5500 N5500 N7600 N7600 N7600 N7600 N7600 N7600 N7600 N7600 N7600 N3 N3 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsi
240. e and will loose the right to claim penalty for fix time not being met This service is available in restricted geographies only where the following applies This service is available within 50Km of Arhus and Copenhagen only This service is available within 120Km of Helsinki Turku Tampere and Oulu only This service is available within 50Km of Oslo only This service is available within 100Km of Stockholm Malm and G teborg only 5118865 xSeries x3250 5118866 xSeries x3250 5118867 kSeries x3250 5118868 xSeries x3250 5118869 xSeries 3250 xSeries x3250 xSeries x3250 5118873 xSeries x3250 xSeries x3250 xSeries x3250 43350 5118866 3350 3350 x3350 5118869 3350 3350 x3350 5118873 3350 5118872 63350 68Y4931 3350 5178859 3350 3350 x3350 3350 5138864 x3350 3350 xSeries x3250 xSeries x3250 5118876 xSeries x3250 3 Year Onsite Repair 9x5 4 Hour Response 2 170 3 Year Onsite Repair 24x7 4 Hour Response 2 496 4 Year Onsite Repair 9x5 Next Business Day 4 Year Onsite Repair 9x5 4 Hour Response 5 Year Onsite Repair 9x5 Next Business Day 5 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS pair 9x5 Next Business Day pair 9x5 4 3 Year Onsite 3 Year Onsite Hour Response 4 Year Onsite Repair 9x5 4 H 4 Year Onsite Repair 24x7 4 Hour Response 3 562 5 Year Onsite Repair 9x5 Next Business Day 2 888 5 Year Onsi
241. ear Onsite Repair 9 5 4 Hour Response S4700 PW 1 Year Onsite Repair 9 5 4 Hour Response DS3950 PW 1 Year Onsite Repair 24x7 4 Hour Response S4700 PW 1 Year Onsite Repair 24x7 4 Hour Response 053950 PW 2 Year Onsite Repair 9 5 4 Hour Response S4700 PW 2 Year Onsite Repair 9 5 4 Hour Response S3950 PW 2 Year Onsite Repair 24x7 4 Hour Response S4700 PW 2 Year Onsite Repair 24x7 4 Hour Response S4800 S4800 Year Onsite Repair 24x7 4 Hour Response S4800 PW 2 Year Onsite Repair 9 5 4 Hour Response S4800 PW 2 Year Onsite Repair 24x7 4 Hour Response S4800 S4800 W 1 Year Onsite Repair 24x7 4 Hour Response 41E9389 054800 PW 2 Year Onsite Repair 9x5 4 Hour Response 41E9390 054800 PW 2 Year Onsite Repair 24x7 4 Hour Response 2 82 41 9380 054800 PW 1 Year Onsite Repair 9 5 4 Hour Response d 3 620 28 577 34 042 441858 o o e gt 441858 441859 441859 43 3555 43 3556 43 3558 43 3559 D o 54 463 H A ES o 54Y4639 54 464 54 4641 4428589 4418591 4418592 443858 4428589 4418591 4418592 41 9380 41 9381 41 9383 41 9384 41 9386 41 9387 Year Onsite Repair 9x5 4 Hour Response z W 1 Year Onsite Repair 9x5 4 Hour Response gt 44J8588 41E9380 41E9381 41E9383 419584 419386 4169387 41E9389 419390 ES E9381 E9383 E9384 E9386 7 Ww
242. ed BladeCenter and System X 21 989 Reeg IBM Implementation Services ServicePac for IBM Director 31 987 xSeries x3400 xSeries x3400 xSeries x3400 65Y4952 xSeries x3400 xSeries x3400 xSeries x3400 4438343 x3400 M2 4476201 x3400 2 3400 2 3400 M2 x3400 2 65Y4955 x3400 M2 x3500 2 3500 2 x3500 2 x3500 2 65Y4952 3500 M2 65Y4954 3500 M2 65Y4955 3500 M2 Implementation Services Service Pac for B BladeCenter and System x BM Implementation Services SemeePacforzMDreaor rr 7 a er implement Service for For Spe EEN 2238342 3400 M2 frem Implementation Services ServicePac for BladeCenter and Systemx T M Implementation Services ServicePac for pre assembled BladeCenter and System x fas I IBM Implementation Services Service Pac TE M Director 31987 TBM Implementation Services ServicePac for VMware for ESK Server __ faw E a TBM Implementation Services ServicePac for IBM Drea 5 BM Implementation Services ServicePac for VMware for ESK Sener _ plementation Services Service plementation Services Service plementation Services Service for for Pac for IBI BladeCenter and System x BladeCenter and System x M Director 4438342 xSeries x3455 Implementation Services ServicePac for BladeCenter and System x 31 987 4418343 xSeries
243. ementation Services Servicel w x 3 o g lementation Services Servicel pi pi pi a pi lementation Services Servicel 3 9 9 pi 3 3 3 4476211 3500 M3 BM Implementation Services ServicePac for VMware for ESX Server 31 987 65Y4952 3500 M3 BM 65Y4954 3500 M3 65Y4955 3500 M3 4418342 Series 3400 4418343 xSeries 3400 3 13 U 2 w o jo U lementation Services Servicel D BladeCenter and System x IBM Director or VI lementation Services Servicel are for ESX Server w x 313 o g lementation Services Service lementation Services Service or BladeCenter and System x or pre assembled BladeCenter and System X or IBM Director or VI w z E o 5 2E lementation Services Service RS lementation Services Servicel 7380 4476201 xSeries x3400 4476211 x3400 65Y4952 bieles x3400 65Y4954 x3400 7836 65Y4955 x3400 7837 4418342 x3400 M2 4418343 x3400 M2 44T6201 x3400 M2 w w 313 v amp ware for ESX Server lementation Services Servicel BladeCenter and System x TT 42 993 lementation Services Servicel or IBM Director e KA Ei 42 993 lementation Services Servicel o lementation Services Servicel z 313 5 g w x 3 o s 4418343 x3500 M3 BM Implementation Services Se
244. ementation for 054000 65Y5090 lementation Services for disk systems ServicePac basic implementation for DS4000 lementation Services for disk systems ServicePac basic implementation for DS4000 lementation Services for disk systems ServicePac standard implementation for DS4000 lementation Services for disk systems ServicePac standard implementation for DS4000 3 13 lt lt lt lt lt lt lt lt lt lt lt lt 37312 313 3 BIi2ZBEE 5 Fo 5 Fo o Fe o o 5 ojo x 313 o w z 3 o w 3 o 68Y5186 54800 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5187 054800 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5188 DS4800 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS4800 Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addi
245. ems Service or open systems two 2 tera or open systems five 5 tera bytes bytes Pac add additional terabyte Pac add additional server of data from up to two servers of data from up to five servers or open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems Service Addition to IBM Migration Services for data for open systems Service or open systems two 2 tera or open systems five 5 tera bytes bytes Pac add additional terabyte Pac add additional server of data from up to two servers of data from up to five servers or open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems Service Addition to IBM Migration Services for data for open systems Service M Migration Services IBM Migration Services Migration Services or d or d or d ata ata ata or open systems two 2 tera or open systems five 5 tera bytes bytes Pac add additional terabyte Pac add additional server of data from up to two servers of data from up to five servers or open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems Service Addition to IBM Migration Services for data for open systems Service Pac add additional terabyte Pac add
246. en 10 terabytes of data from up to ten servers 054000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5170 DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional server DS4000 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers DS4000 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers DS4000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers EE DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5190 DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional server DS4000 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers DS4000 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers DS4000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 054000 Implementation Services for disk systems standard implementation for 054000 5139523 54
247. entation Services ServicePac for BladeCenter and System x 31 987 Impl IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 lementation Services Service or ESX Server L 22 993 mm A IBM Implementation Services ServicePac for IBM Director 31 987 Implementation Services ServicePac for VMware for ESX Server 31 987 IBM Imp lementation Services Service Pac for BladeCenter and System x TBM Implementation Services ServicePac for IBM Director SY id BM Implementation Services ServicePac for VMware for ESK Server T T Tee TBM Implementation Services ServicePac for BladeCenter and Systemx EH ER E E TBM Implementation Services ServicePac for pre assembled BladeCenter and System x _ plementation Services Service Pac for IBM Director BM Implementation Services ServicePac for VMware for ESX Sener 34987 T IBM Implementation Services ServicePac for BladeCenter and System T T IBM Implementation Services ServicePac for IBM Director L a TBM Implementation Services ServicePac for VMware for ESK mi Impl lementation Services Service Pac for BladeCenter and System x 3987 TBM Implementation Services ServicePac for pre assembled BladeCenter and SystemX as BM Implementation Services ServicePac for BladeCenter and Systemx __ ee Imp
248. entation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard imp
249. enter JS20 3 year 9x5 VMware Software Support for Enhanced for BladeCenter 77 946 10 460 5129298 BladeCenter 2520 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis Blad 20 030 2 690 8843 5179298 BladeCenter 520 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 20 030 2 690 5129303 BladeCenter 520 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis Blad 59 490 7 980 8844 29R5097 29R5098 29R5099 41C5615 12 6787 BladeCenter 1520 3 year 24x7 VMware Softw 29R5099 8850 12X6783 BladeCenter 1520 1 year 24x7 VMware Softw 29R5097 BladeCenter 1520 29R5098 BladeCenter 1520 IBM Director Software Sup 12X6787 3 year 24x7 VMware Software Support for Enhanced for BladeCenter 97 435 13 080 46D3519 3 year 9x5 VMware Software Support for Enhanced for BladeCenter 77 946 10 460 5119298 1 Year Software Support for MS Windows or Linux Red Hat SUSE 1 x BladeCenter Chassis Blad 20 030 2 690 1256780 126783 12X6784 12X6787 29R5097 2985098 2985099 41C5615 8852 12 6783 1 year 24 7 VMware Software Support for Enhanced for BladeCenter 36 084 4 850 43X3840 ladeCenter 2521 ladeCenter 1521 ladeCenter 2521 ladeCenter 2521 ladeCenter ladeCenter LS20 HS2 Director So ftware Sup IBM Director Software S
250. epair 9x5 4 Hour Response 65Y5218 5 Year Onsite 9x5 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 658 7945 3 Year Onsite Repair 9x5 4 Hour Response 65Y5222 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5575224 5 Year Onsite Repair 24 7 4 Hour Response 68Y493 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 65Y5214 3550 M2 3 Year Onsite Repair 9x5 4 Hour Response 65Y5215 3550 M2 3 Year Onsite Repair 24x7 4 Hour Response 65Y5216 3550 M2 4 Year Onsite Repair 9x5 4 Hour Response 31 515 4 548 5 726 3 Year Onsite Repair 24 7 8 Hour Committed Service CS 3 Year Onsite Repel 9x5 4 Hour Response 4 Year Onsite Repalr 9x5 4 Hour Response 655223 5 Year Onsite Repair 2447 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 43 3719 3 Year Onsite 9x5 Next Business Day 3 Year Onsite Repair 24x7 4 Hour Response 43X3722 X3450 4 Year Onsite Repair 9x5 Next Business Day 43X3723 3450 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Year Onsite Repair 9x5 Next Business Day 43X3726 5 Year Onsite 9x5 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 38R3486 xSeries x3400 3 Year Onsite Repair 9x5 Next Business Day 38R3488 xSeries x3400 3 Year Onsite Repair 24x7 4 Hour Response xSeries x3400 4 Year Onsite Repair
251. er HS21 Implementation Services ServicePac for VI or ESX Server O o E 7996 4418342 BladeCenter 10 4428343 BladeCenter 10 plementation Services ServicePac for pre assembled BladeCenter and System X 44T6201 BladeCenter HC10 lementation Services ServicePac for Director 44T6211 BladeCenter HC10 65 4952 BladeCenter HC10 65 4954 BladeCenter HC10 65Y4955 BladeCenter 10 IBM Implementation Services ServicePac for VI or ESX Server 4428342 BladeCenter HS12 IBM Implementation Services ServicePac for BladeCenter and System x 4428343 BladeCenter HS12 44T6201 BladeCenter HS12 4476211 BladeCenter HS12 65 4952 BladeCenter HS12 Implementation Services ServicePac for BladeCenter and System x 65 4954 BladeCenter HS12 Implementation Services ServicePac for IBM Director 65 4955 BladeCenter HS12 8028 BladeCenter HS12 4428343 BladeCenter HS12 44T6201 BladeCenter HS12 44T6211 BladeCenter HS12 65 4952 BladeCenter HS12 65 4954 BladeCenter HS12 65 4955 BladeCenter HS12 8677 4428342 Chassis Implementation Services ServicePac for BladeCenter and System x 4428343 Chassis Implementation Services ServicePac for pre assembled BladeCenter and System X 4476201 Chassis 4476211 Chassis 65Y4952 Chassis 65Y4954 Chassis plementation Services ServicePac for IBM Director 65Y4955 Chassis lementation Services ServicePac for VMware for ESX Server
252. eries 3455 5119299 esoe Casa esoe Ks xSeries x3655 iSeries x3655 9 iSeries x3655 xSeries x3655 xSeries x3655 1 783 Series x3655 13 579 series x3655 xSeries x3655 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server Series x3655 xSeries x3655 16 970 2985099 xSeries x3455 BM Director Software Support for up to 50 Agents 11 395 12 888 13 877 43X3840 xSeries x3455 90 day Startup support for System x 1126 1 359 9 6 080 5118569 xSeries x3455 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 1 737 2 100 5118570 xSeries x3455 year 9x5 VMware Software Support for Standard for up to 2 processors 2 352 2 869 3 469 5118572 xSeries x3455 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 3 845 4 689 5 669 5118573 xSeries x3455 3 year 9x5 VMware Software Support for Standard for up to 2 processors 7 738 9 355 5118574 xSeries x3455 d 5118577 xSeries x3455 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 4 580 5 585 6 752 5118578 5 x3455 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 5118579 xSeries x3455 3 year 24x7 VMware Software Support for Standard for up to 2 processors 7 930 1 070 9 669 11 690 5118580 xSeries x34
253. eries x365 Series x365 3865 xSeries x3850 xSeries x3850 Series x3850 7 xSeries x3850 xSeries x3850 xSeries x3850 ES 9 280 3850 x460 3850 x460 2 545 5 338 3850 x460 3850 x460 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 3850 x460 5128572 3850 x460 3850 x460 3 year 9x5 VMware Software Support for Standard for up to 2 processors 3850 x460 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5128578 3850 x460 5128570 3850 x460 5128580 3850 x460 5119301 3850 x460 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 4 socket server 14 241 1 920 15 311 17 961 5119302 x3850 460 3 Year Software Support for MS Windows or Linux Red Hat SUSE 1 x 8 socket server 8 986 2 550 20 410 23 943 8865 12X6780 xSeries x3800 year 24x7 VMware Software Support for Enhanced for up to 2 processors i 12X6784 xSeries x3800 12 6785 xSeries x3800 43X3840 xSeries x3800 d 5 S xSeries x3800 3 year 9x5 VMware Software Support for Enhanced for 3 or 4 processors 20 042 2 690 24 437 29 543 5178569 xSeries x3800 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 1 737 2 100 5118570 xSeries 3800 year 9x5 VMware Software Support for Standard for up to 2 processors 5138574 EO 727 5130579 ee 5156580 seres 13800 12 6784 x3800
254. eries x3655 year 24x7 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 7986 29R5099 xSeries x336 8835 xSeries e325 xSeries 325 xSeries 325 xSeries e325 90 day Startup support for System 51J9295 xSeries 325 1 Year Software Support for MS Windows or Linux Red Hat SUSE 1 x 2 socket server xSeries x336 xSeries x336 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 5139300 xSeries e325 8837 5139300 xSeries x336 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 29R5098 xSeries x336 8840 xSeries x346 i xSeries x346 i 1 5119300 xSeries x346 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 4603516 xSeries x3455 5178569 xSeries x3455 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 5128570 xSeries x3455 year 9x5 VMware Software Support for Standard for up to 2 processors xSeries 236 xSeries 236 xSeries x236 xSeries x236 5139295 xSeries x236 xSeries x236 xSeries 326 xSeries 326 xSeries 326 xSeries 326 xSeries e326 xSeries 307 xSeries 307 xSeries 307 xSeries 307 xSeries x455 xSeries x455 xSeries x455 xSeries x455 xSeries x455 xSeries x455 xSeries x455 xSeries x455 Direct
255. eries x3950 year 9x5 VMware Sot 5118572 xSeries x3950 3 year 9x5 VMware Sot ftware Sup ftware Sup port for Enterprise Enterprise Plus for up to 2 processors port for Foundation Essentials for up to 2 processors 5178573 xSeries x3950 3 year 9x5 VMware Software Support for Standard for up to 2 processors 6 346 28577 xSeries x3950 year 24x7 VMware Software Su 5178574 xSeries x3950 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 9 895 pport for Enterprise Enterprise Plus for up to 2 processors 4 7 2 7 52 69 29 7145 New MT 7163 5178578 xSeries x3950 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 1 xSeries x3950 20 xSeries x3950 18 986 7172795 xSeries 13950 vear 9x5 VirtualCenter Standard Sofware Suppot 22 7836 1 060 9147 iSeries x3950 19 243 year 24x7 VMware Software Support for Enhanced for up to 2 processors 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Support for Enhanced for up to 2 processors 16242 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 25 055 year 9x5 VMware Software Support for Enhanced for 3 or 4 processors 3 year
256. erver 42 993 Im Im Im Im lementation Services Service lementation Services Service lementation Services Service lementation Services Service lementation Services Service lementation Services Service lementation Services Service lementation Services Service lementation Services Service lementation Services Service lementation Services Service lementation Services Service lementation Services Service lementation Services Service Pac for BladeCenter and System x Pac for BladeCenter and System x Pac for pre assembled BladeCenter and System X Pac for pre assembled BladeCenter and System X Pac for IBM Director Pac for IBM Director Pac for VMware for ESX Server Pac for VMware for ESX Server Pac for BladeCenter and System x Pac for BladeCenter and System x Pac for IBM Director Pac for IBM Director Pac for VMware for ESX Server Pac for VMware for ESX Server 3987 31987 IBM Implementation Services ServicePac for assembled BladeCenter and System X 21 989 plementation Services Service plementation Services Service Pac for V or ESX Server Pac for BladeCenter and System x E System X3200 M3 System X3200 M3 Em System X3200 M3 65Y4952 System x3200 M3 System X3200 M3
257. es x3200 lementation Services ServicePac for VMware for ESX Server lementation Services ServicePac for BladeCenter and System x poo 42 993 lementation Services ServicePac for Director ss KH Sea 42 993 lementation Services ServicePac for VMware for ESX Server mi JJ 42 993 wow 313 Fe w 313 amp 3 o s 9234 4418342 Series 3200 4418343 xSeries 3200 3 o BladeCenter ServicePac eer zs10 0024 Warranty Upgrade 4 PostWarranty Upgrade 4 Remote Technical Support 4 Implementation ServicePac for BladeCenter Up to 5 years on site Warranty Upgrade and 1 and 2 years Maintenance Service Upgrade which include IBM keyboard Mouse and IBM internal installed options Monitors and Flat panels are not covered within these offerings The 4 hour response are target measures starting after the PD Problem Determination has ended rand Type vai TNews P N Terand Name offering description E euro we T DEL VEH TUE 4603963 4603964 4603965 4603966 4603967 4603968 4603969 EE RN 3065 4603962 4603963 4603964 Bsiecenerqen on net Repair 9 nad n_ _ 23 4 603 4603965 4603966 460396 c gt cer 25 same Ders DA gt 1 AEA A 2 392 54Y4717 3 Year Onsite Repair 24x7 4 Hour Response 54Y471
258. esponse lour Response our Response our Response lour Response our Response lour Response our Response our Response lour Response lour Response our Response 9o 773 dE PW 2 Year Onsite Repair 24x7 4 Hour Response Ibm Ethernet Switch Year Onsite Repair 9x5 4 Hour Response Ibm Ethernet Switch 71Y2478 Ethernet Switch PW 2 Year Onsite Repair 9x5 4 Hour Response 71Y2479 Ethernet Switch PW 2 Year Onsite Repair 24x7 4 Hour Response 71Y2480 Ethernet Switch PW 1 Year Onsite Repair 9x5 4 Hour Response 71Y2481 Ethernet Switch PW 1 Year Onsite Repar 24x7 4 Hour Response 68Y5394 Ethernet Switch PW 1 Year Onsite Repair 24x7 4 Hour Response SN Ibm Ethernet Switch PW 2 Year Onsite Repair 9x5 4 Hour Response 68Y5396 Ibm Ethernet Switch PW 2 Year Onsite Repair 24x7 4 Hour Response Ibm Ethernet Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 71Y2482 Ibm Ethernet Switch PW 2 Year Onsite Repair 9x5 4 Hour Response 71Y2483 Ethernet Switch PW 2 Year Onsite Repair 24x7 4 Hour Response 2a Ibm Ethernet Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 71Y2482 Ibm Ethernet Switch PW 2 Year Onsite Repair 9x5 4 Hour Response 71Y2483 Ethernet Switch PW 2 Year Onsite Repair 24x7 4 Hour Response 71Y2794 Ibm Ethernet Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 71Y2795 Ethernet Switch PW 2 Year Onsite Repair 24x7 4 Hour R
259. esponse 28 485 71Y2796 Ethernet Switch PW 2 Year Onsite Repair 9x5 4 H 22 78 71Y2477 Ibm Ethernet Switch Year Onsite Repair 24x7 4 Hour Response 71Y2478 Ethernet Switch PW 2 Year Onsite Repair 9x5 4 Hour Response 71Y2480 Ethernet Switch PW 1 Year Onsite Repair 9x5 4 Hour Response 71Y2481 Ethernet Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 71Y2483 Ethernet Switch PW 2 Year Onsite Repair 24x7 4 Hour Response Ibm Ethernet Switch PW 1 Year Onsite Repair 9x5 4 Hour Response Ibm Ethernet Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 68 5396 PW 2 Year Onsite Repair 24x7 4 Hour Response 71Y2793 Ethernet Switch PW 1 Year Onsite Repair 9x5 4 Hour Response d 71Y2794 Ethernet Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 4 242 920 17 365 20 994 71Y2795 Ethernet Switch PW 2 Year Onsite Repair 24x7 4 Hour Response 28 485 3 830 34 730 41 987 71Y2796 Ethernet Switch PW 2 Year Onsite Repair 9x5 4 Hour Ibm Ethernet Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 71Y2478 Ibm Ethernet Switch PW 2 Year Onsite Repair 9x5 4 Hour Response 68Y5394 Ibm Ethernet Switch PW 1 Year Onsite 24 7 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response Ibm Ethernet Switch PW 1 Year Onsite Repair 9x5 4 Hour Response Ibm Ethernet Switch PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 24x7 4
260. ess Day 966 130 2 683 1 449 13 0953 Intellistations M Pro 2 Year Onsite Repair 9x5 4 Hour Response 1 789 41C5746 Intellistations M Pro Year Onsite Repair 9x5 Next Business Day 966 130 1 026 1 223 1 952 2 239 1 223 ThinkPad ServicePac pet zsos 0165 PostWarranty Upgrade 1 year Maintenance Service Upgrade Onsite Repair or Courier Repair Brand Fr News P N BrandName DR EURO NKR D THIRD Kc 846 ThinkPad R52 41E8960 ThinkPad R52 1047 1 205 ex ThinkPad R52 41E8960 ThinkPad R52 Year Onsite mm 9x5 Next Business Day 848 ThinkPad RSI E gt 4158960 ThinkPad R51 E ThinkPad R52 M Ra 41E8960 ThinkPad R52 860 ThinkPad R52 gt 41E8960 ThinkPad R52 sa ThinkPad R51 4158960 ThinkPad R51 41 8959 ThinkPad T4X Year Courier Repair 9x5 41E8960 ThinkPad T4X Year Onsite Repair 9x5 Next Business Day 1872 Keza ThinkPad T4X Year Courier Repair 9 5 41E8960 ThinkPad T4X Year Onsite Repair 9x5 Next Business D 2382 EA 61P7675 ThinkPad X4X 1 Year Courier Repair 9x5 61P7676 ThinkPad X4X Year Onsite Repair 9x5 Next Business Day 52 ThinkPad 4 Year Courier Repair 9 5 Ll FE 41E8960 ThinkPad X4X Year Onsite Repair 9x5 Next Business Di 526 ThinkPad X4X Year Courier Repair 9x5 Ll Em 41E8960 ThinkPad X4X Year
261. essors 5178574 xSeries x3455 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5178575 xSeries x3455 5178576 xSeries x3455 5178577 xSeries x3455 year 24x7 VMware Software Su year 24x7 VMware Software Su year 24x7 VMware Software Su pport for Foundation Essentials pport for Enterprise Enterprise for up to 2 processors pport for Standard for up to 2 processors Plus for up to 2 processors 5178578 xSeries x3455 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 28579 xSeries x3455 3 year 24x7 VMware Software Support for Standard for up to 2 processors 5178580 xSeries x3455 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12X6784 xSeries x3455 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 917 1 870 16 970 20 515 4603512 xSeries x3455 year 9x5 VMware Software Support for Enhanced for up to 2 processors 4 124 6 080 i 1 1 5178571 xSeries x3455 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5118572 xSeries x3455 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 5178573 xSeries x3455 3 year 9x5 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus
262. essors 1 783 5128576 BladeCenter 521 5128577 BladeCenter HS21 5128578 BladeCenter HS21 year 24x7 VMware Software Su pport for Standard for up to 2 processors 5118579 3 year 24x7 VMware Software Support for Standard for up to 2 processors 518580 BladeCenter HS21 5119295 BladeCenter HS21 5139298 BladeCenter HS21 5129300 BladeCenter 521 BladeCenter HS21 BladeCenter HS21 i 36 7172800 BladeCenter HS21 71 2801 BladeCenter HS21 71Y2802 BladeCenter 521 71Y2803 BladeCenter HS21 49 2604 BladeCenter 521 BladeCenter HS21 71 2807 BladeCenter 521 71Y2808 BladeCenter 521 71Y2809 BladeCenter 521 i P 36 084 Chassis 97 435 35 203 Chassis PW 2 Year Onsite Repair 24x7 4 Hour Response PW 1 Year Onsite Repair 24x7 4 Hour Response 4957 666 PW 1 Year Onsite Repair 24x7 4 Hour Response 4957 666 40 7565 10 3986 PW 2 Year Onsite Repair 24 7 4 Response 40 7565 PW 1 Year Onsite Repair 24 7 4 Hour Response 10N3987 BladeCenter 1521 PW 2 Year Onsite Repair 24 7 4 Hour Response 2 084 280 2 275 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 4 580 5 585 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 2 610 E NN E E 8028 i 13 0945 BladeCenter 1521 PW 2 Year Onsite Re pai
263. f data from up to ten servers FastT Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte FastT Addition to IBM Migration Services for data for open systems ServicePac add additional server FastT IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers FastT IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers FastT IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers FastT Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte FastT Addition to IBM Migration Services for data for open systems ServicePac add additional server FastT Migration Services for data for open systems two 2 terabytes of data from up to two servers FastT Migration Services for data for open systems five 5 terabytes of data from up to five servers FastT Migration Services for data for open systems ten 10 terabytes of data from up to ten servers FastT Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte FastT Addition to IBM Migration Services for data for open systems ServicePac add additional server ape Enclosure ape Enclosure Year Onsite Repair 24x7 4 Hour Response See acks 1184 acks acks acks PW 1 Year Onsite Repair 9x5 4 Hour Response acks acks 6212 acks PW 1 Year Onsi
264. for disk systems DS6000 DS8000 f bseooorpsenoo ie Migration Services for data for open systems ten 10 terabytes of data from up to ten severs 348 748 1 DS6000 DS8000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 056000 058000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 056000 058000 Migration Services for data for open systems two 2 terabytes of data from up to two servers l 056000 058000 Migration Services for data for open systems five 5 terabytes of data from up to five servers 24430 DS6000 DS8000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Tasen 68Y5189 DS6000 DS8000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5190 DS6000 DS8000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 68Y5211 DS6000 DS8000 Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5212 DS6000 DS8000 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5213 56000 058000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5214 DS6000 DS8000 Addit
265. for up to 2 processors xSeries x3455 xSeries x3455 5119294 xSeries x3455 3 year 24x7 VMware Software Support for Standard for up to 2 processors 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 5 320 2 566 3 011 7940 year 24x7 VMware Software Support for Enhanced for up to 2 processors year 9x5 VMware Software Support for Enhanced for up to 2 processors 8 d 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 00 13 580 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 7944 New MT 7945 New MT 5119295 kSeries 3455 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 195 5119300 xSeries x3455 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 9 493 12X6780 xSeries x3655 year 24x7 VMware Software Support for Enhanced for up to 2 processors 5 155 12X6784 xSeries x3655 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 4603516 xSeries x3655 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 137 J8569 xSeries x3655 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 5118571 xSeries x3655 5178572 xSeries x3655 3 year 9x5 VMware Software Support for Foundation Essentials for up
266. ftware Support for Enhanced for up to 2 processors 4 124 46D3513 x3950 x460 1 year 9x5 VMware Sot 4603516 x3950 460 3 year 9x5 VMware Sol ftware Sup ftware Sup port for Enhanced for 3 or 4 processors port for Enhanced for up to 2 processors 4603517 x3950 x460 3 year 9x5 VMware Software Support for Enhanced for 3 or 4 processors 5128569 x3950 x460 1 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 5178570 x3950 x460 1 year 9x5 VMware Sot 5118571 3950 x460 1 year 9x5 VMware Sot 5178572 3950 x460 3 year 9x5 VMware Sol 5128573 3950 x460 3 year 9x5 VMware Sol ftware Sup ftware Sup ftware Sup ftware Sup port for Standard for up to 2 processors port for Enterprise Enterprise Plus for up to 2 processors port for Foundation Essentials for up to 2 processors port for Standard for up to 2 processors 2 7 08 PostWarranty 9409 4190 4192 4193 E 4194 4251 E 4252 4347 4362 E 4363 4364 3950 x460 3950 x460 518580 5950 gt 2460 1280 10 206 1520 PW 2 Year Onsite Repair 9x5 4 Hour Response EE DEE 2 esto PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2
267. ftware Support for Foundation Essentials for up to 2 processors 1 783 2 175 2 629 5118575 3950 M2 1 year 24 7 VMware Software Support for Foundation Essentials for up to 2 processors x3850 M2 1 year 24x7 VMware Software Support for Standard for up to 2 processors 5118576 3950 2 1 year 24x7 VMware Software Support for Standard for up to 2 processors 2 939 3 585 4 334 3850 M2 1 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 4 580 5 585 6 752 5128577 3950 2 1 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3850 M2 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 5 863 7 088 5118578 e x3950 M2 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 5 863 7 088 518579 x3850 M2 3 year 24x7 VMware Software Support for Standard for up to 2 processors 11 690 x3950 M2 3 year 24x7 VMware Software Support for Standard for up to 2 processors 11 690 x3850 M2 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12 37 1 670 15 087 18 240 5118580 3950 2 3 year 24 7 VMware Software Support for Enterprise Enterprise Plus for to 2 processors 12 37 1 670 15 087 18 240 5119294 3850 2 1 Year Software Support for MS Windows Linux Red Hat SUSE on 1 x 1 socket server 3950 M2 1 Year Software Support for MS Windows or Linux Red Hat SU
268. icePac for pre assembled BladeCenter and System X 21 989 BladeCenter 1542 BladeCenter LS42 BladeCenter LS42 IBM Implementation Services ServicePac for BladeCenter and System x 65Y4954 BladeCenter LS42 IBM Implementation Services ServicePac for IBM Director 65Y4955 BladeCenter LS42 4438342 BladeCenter 1521 4428343 BladeCenter 1521 44T6201 BladeCenter 1521 plementation Services ServicePac for IBM Director 4476211 BladeCenter 1521 IBM Implementation Services ServicePac for VMware for ESX Server 7972 7995 65Y4952 BladeCenter 65Y4954 BladeCenter BladeCenter BladeCenter BladeCenter BladeCenter 4476211 BladeCenter 65Y4952 BladeCenter 65Y4954 BladeCenter 65Y4955 BladeCenter BladeCenter BladeCenter BladeCenter BladeCenter LS21 LS21 LS21 LS41 LS41 LS41 LS41 LS41 LS41 LS41 520 520 520 520 65Y4952 BladeCenter HS20 65Y4954 BladeCenter 520 65Y4955 BladeCenter 520 BladeCenter HS21 BladeCenter HS21 BladeCenter HS21 BladeCenter HS21 65Y4952 BladeCenter 65Y4954 BladeCenter 65Y4955 BladeCenter BladeCenter H 4428343 BladeCenter BladeCenter BladeCenter BladeCenter BladeCenter 65Y4955 BladeCenter 4438342 BladeCenter H 4428343 BladeCenter H 4476201 BladeCenter H BladeCenter H BladeCenter H BladeCenter H BladeCenter H BladeCenter H 4428343 BladeCenter H 4476201 BladeCenter H 4476211 BladeCenter H BladeCenter H
269. icePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac implementation for DS4800 DS4800 lementation Services for disk systems ServicePac implementation for DS4800 65Y5092 54800 lementation Services for disk systems ServicePac implementation for DS4800 1818 68 5166 55000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 76 288 1815 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers DS4800 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS4800 Addition to Migration Services for data for open systems ServicePac add additional server x ojojo 31313 o 5 5 3 5 5 ve w o 3 lt 21 1 lt 21 lt 2 lt IZ 3131313131313 5 Fe lt lt lt lt lt lt 3131313 13 5 Fe 5 5 ve 5 Is 5 5 o 5 5 5 9 5 Fe w 4 3 o w 3 68 5167 68 5168 68 5169 68 5170 055000 055000 055000 055000
270. ices ServicePac for IBM Director 313 D d 7163 4418342 xSeries x3755 4418343 xSeries x3755 44T6201 xSeries x3755 ojo 313 Q lementation Services ServicePac for BladeCenter and System x IBM Director or VI lementation Services ServicePat pl plementation Services ServicePa are for ESX Server wlw AE 313 ols plementation Services ServicePac for BladeCenter and System x plementation Services ServicePac for pre assembled BladeCenter and System X pl lementation Services ServicePac for IBM Director 21212 31313 lementation Services ServicePac for VMware for ESX Server BladeCenter and System x IBM Director or VMware for ESX Server pl plementation Services ServicePa ojo 313 Q lementation Services ServicePat w x 3 pl plementation Services ServicePa pl w I lementation Services ServicePac for BladeCenter and System x o lementation Services ServicePac for BladeCenter and System x lementation Services ServicePac for pre assembled BladeCenter and System X lementation Services ServicePac for pre assembled BladeCenter and System X 233 4438342 0250 2 x3950 M2 Imp 448343 x3850 M2 BM Impl x3950 M2 BM Impl Arem 3850 M2 13950 M2 2416211 3850 M2 3950 2 gsv4g5 3850 M2 IBM Implementation Services ServicePac for BladeCenter and System J ass 3
271. ices ServicePac for disk systems DS6000 DS8000 BM Implementation Services ServicePac for disk systems DS6000 DS8000 gt a a rom up to two servers rom up to five servers from up to ten servers 68Y5169 DS6000 DS8000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5213 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 056000 058000 Migration Services BM Migration Services BM Migration Services BM Migration Services or data data data data data data open systems two 2 terabytes of data or open systems five 5 terabytes of data open systems ten 10 terabytes of data open systems two 2 terabytes of data or open systems five 5 terabytes of data open systems ten 10 terabytes of data Addition to IBM Migration Services for data for open systems ServicePac add additional server rom up to two servers rom up to five servers from up to ten servers Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte Addition to IBM Migration Services for data for open systems ServicePac add additional server rom up to two servers rom up to five servers from up to ten servers 4
272. iness 2985293 5 Printer 3 Year Onsite Repair 6x18 Next Business 29R5231 5 Printer 3 Year Onsite Repair 6x18 Next Business 29R5270 POS Printer 3 Year Onsite Repair 6x18 Next Business __ 2985231 POS Printer 3 Year Onsite Repair 6x18 Next Business 4613 18 29R5241 Terminal 3 Year Onsite Repair 6x18 Next Business 18 2985250 Terminal 3 Year Onsite Repair 6x18 Next Business 3 567 4 159 4 780 08 2985241 Terminal 3 Year Onsite Repair 6x18 Next Business 3 278 3 819 4 388 EIS 2985250 Terminal 3 Year Onsite Repair 6x18 Next Business 482 4614 T 2985249 Terminal 3 Year Onsite Repair 6x18 Next Business 6 145 831 8 240 04 29R5236 Terminal 3 Year Onsite Repair 6x18 Next Business 7 237 978 ES 434 KEH 693 nae 29R5238 Terminal 3 Year Onsite Repair 6x18 Next Business 2985237 Terminal 3 Year Onsite Repair 6x18 Next Business F3 7 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 7 237 978 8 434 9 693 T 2985236 Terminal 3 Year Onsite Repair 6x18 Next Business 7 237 978 8 434 9 693 KS 2985249 Terminal 3 Year Onsite Repair 6x18 Next Business 29R5236 Terminal 3 Year Onsite Repair 6x18 Next Business 7 237 KI 29R5238 Terminal 3 Year Onsite Repair 6x18 Next Business 8 999 KZ 29R5240 Terminal 3 Year Onsite Repair 6x18 Next Business W 29R5238 Terminal 3 Year Onsite Repair 6x18 Next Business vo5 f 29R5240 Terminal 3 Year Onsite Repair 6x18 Next Business 11 962 13 938 16 021
273. ing System Storage disk system Storage Manager or the disk system command line interface Install SDD and if needed device drivers on up to two 2 servers per platform Install activation keys perform disk allocations volume group creations adapter configurations and host attachments Test and verify the operation of the System Storage disk system Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Number of hours of Service 40 hours 003 Implementation Services ServicePac for network attached storage systems N3000 Implement one 1 N3000 Model A10 or Model A20 for accessibility by up to five 5 hosts each using up to two 2 Common Internet File System CIFS shares two 2 Network File System NFS mounts or two 2 Internet Small Computer System Interface iSCSI Logical Unit Numbers LUNs Test and verify the operation of the System Storage network attached storage system Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Number of hours of Service 24 hours IMOO4 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 filer Implement one 1 5000 or N7000 Model 1 or Model A2x or one 1 N6000 Model 1 or Model A2x and up to twelve 12 disk shelves for accessibility by up to five 5 hosts each using up to two 2 Common Internet File System CIFS shares two
274. ing links https www 304 ibm com jct09002c partnerworld mem services dk ofimp html https www 304 ibm com jct09002c partnerworld mem services dk ofstoimp html IMO13 IBM Implementation Services ServicePac for disk systems basic DS3000 Install and implement one 1 disk system controller and up to three 3 storage units Install Storage Manager on one 1 server Install IBM host agent software on up to two 2 hosts Test and verify the operation of the System Storage disk system Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Number of hours of Service 16 hours IMO14 Implementation Services ServicePac for disk systems basic 054000 Install and implement one 1 disk system controller 054000 systems except 054800 and up to three 3 storage units Install Storage Manager on one 1 server Install IBM host agent software on up to three 3 hosts Test and verify the operation of the System Storage disk system Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Number of hours of Service 16 hours IMOO1 IBM Implementation Services ServicePac for disk systems standard DS4000 Implement one 1 disk system controller and up to six 6 storage units Install Storage Manager on one 1 server Install IBM host agent software on up to five 5 hosts Test and verify the operation of the System Sto
275. instructs within 30 days of receipt of the replacement product IBM may charge the customer for the replacement IBM Courier Exchange ICE Product exchanged at Customer site If the product cannot be fixed with the help of remote support the failing machine is exchanged for a machine in good working order by an IBM designated courier The customer is responsible to disconnect and reactivate the machine IBM On site Exchange IOE Repair activity performed at Customer site If the product cannot be fixed with the help of remote support the machine is exchanged for a machine in good working order by an IBM representative at customer site On site Repair IOR Repair activity performed at Customer site IBM will perform problem determination remotely The customer is requested to work with IBM during problem determination and to perform those activites that IBM may request The problem determination aim is to identify whether the problem resides with the customer s IBM machine or with other machines or software If the problem determination result is that the customer s IBM machine is failing and non functional then a service technician will be dispatched to the customer s location to perform remdial actions and replace any defective parts as required IBM On site Repair Limited IOL Repair activity performed at Customer site excluding CRUS The service is the same as for IOR but the customer is responsible for replacement of Tier 1 CR
276. ion Services ServicePac for IBM Director 27777 42 993 plementation Services Service Implementation Services Service Pac for Pac for pre assembled BladeCenter and System X BM Director 3650 3650 3650 M3 3650 M3 IBM Implementation Services ServicePac for VMware for ESK Server 31 987 E plementation Services Service Pac for BladeCenter and System es IBM Implementation Services ServicePac for IBM Director i Kc 42 993 Implementation Services ServicePac for VI or ESX Server 42 993 Implementation Services ServicePac for pre assembled BladeCenter and System 21 989 1 Imp lementation Services Service Pac for IB IBM Implementation Services ServicePac for V or ESX Server 31 987 IBM Implementation Services ServicePac for BladeCenter and System x 42 993 Implementation Services for Director JJ 2 4 42 993 7946 3197 LL 3550 2 4476201 13550 M2 3550 M2 3550 M2 3550 M2 65Y4955 x3550 M2 7947 xSeries x3650 M2 xSeries x3650 2 xSeries x3650 M2 xSeries x3650 M2 xSeries x3650 M2 65Y4954 xSeries x3650 M2 xSeries x3650 M2 7974 7975 65Y4955 3450 xSeries x3400 4438343 xSeries x3400 xSeries x3400 xSeries x3400 xSeries x3400 E xSeries x3400 65Y4955 xSeries x34
277. ion to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 JDS6000 DS8000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 2424 931 7 4438192 56000 058000 Implementation Services ServicePac for disk systems DS6000 DS8000 532 4418192 56000 058000 Implementation Services ServicePac for disk systems DS6000 DS8000 52 988 RE D56000 DS8000 DS6000 DS8000 28587 A10 N6000 N6000 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 20 SS 21 N6000 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 FE N6000 HEN e NE N3300 65Y5095 3300 IBM Implementation Services ServicePac for network attached storage systems N3000 D H A20 a N3600 A Total Storage N3700 IBM Implementation Services ServicePac for network attached storage systems N3000 Storage N3700 A20 KW Total Storage N3700 IA N5200 Au N5200 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 N5200 N5200 N5500 6575096 15500 A20 65Y5096 N5500 IBM Implementation Services ServicePac for network attached storage systems N5000 N6000 N7000 o 4 POWER SYSTEM mE SES WE
278. ir 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 12 6618 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response A 1815 80A 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 9x5 Next Business Day 3 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite 9x5 4 Hour Response 3 Year Onsite Repair 9x5 Next Business Day 3 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24 7 4 Hour Response our Response F 3 25 691 41E8678 Fibre Switch 3 Year Onsite Repair 24x7 4 Hour Response 32 384 4 350 33 720 40 587 4475896 Fibre Switch 3 Year Onsite Repair 9x5 Same Business Day 19 609 2 640 21 370 24 562 42V1877 Fibre Switch 3 Year Onsite Repair 24x7 4 Hour Response 44T5898 Fibre Switch 3 Year Onsite Repair 9x5 Same Business Day 19 609 4475899 Fibre Switch 3 Year Onsite Repair 24x7 Same Business Day 22 251 5128757 Fibre Switch 3 Year Onsite Repair 9x5 Same Business Day 54 977 5178758 Fibre Switch 3 Year Onsite Repair 24x7 4 Hour Res 12X6600 Fibre Switch 3 Year Onsite Repair 24x7 4 Hour Response ponse 42V1880 Fibre Switch 3 Year Onsite
279. ir 9x5 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response Library Year Onsite Repair 24x7 4 Hour Response 5138788 21 633 PW 2 Year Onsite Repair 24x7 4 Hour Response 27 038 5118795 Tape Library Year Onsite Repair 24x7 4 Hour Response 5118796 Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response 5118797 Library PW 2 Year Onsite Repair 24x7 4 Hour Response 5118787 Tape Library Year Onsite Repair 24x7 4 Hour Response 5118788 Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response 21 633 5118789 Tape Library PW 2 Year Onsite Repair 24x7 4 Hour Response 27 038 5118798 Tape Library 5118799 Tape Library 5118800 Library PW 2 Year Onsite Repair 9 5 4 Hour Response 5118801 Library PW 2 Year Onsite Repair 24 7 4 Hour Response 5118786 Library Year Onsite Repair 9 5 4 Hour Response 5118787 Library PW 1 Year Onsite Repair 24x7 4 Hour Response 14 232 Library PW 2 Year Onsite Repair 9 5 4 Hour Response 5118789 Tape Library PW 2 Year Onsite Repair 24x7 4 Hour Response 5118790 Tape Library PW 1 Year Onsite Repair 9x5 4 Hour Response 11 384 5118791 Tape Library Year Onsite Repair 24x7 4 Hour Response SR Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response Year Onsite 9x5 4 Hour Response 5118793 Library PW 2 Year Onsite Repair 24x7 4 Hour Response
280. ite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re pair 24x7 Same Business pair 2447 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 2447 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 2447 Same Business pair 2447 Same Business pair 2447 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 2447 Same Business pair 2447 Same Business pair 2447 Same Business pair 2447 Same Business pair 24x7 Same Business pair 24x7 Same Business pair 24x7 Same Business pair
281. ite Repair 9x5 Next Business Day ur Response our Res ponse PW 1 Year Onsite Repair 9x5 Next Business Day 2 084 Year Onsite Repair 9x5 4 H ur Response PW lo PW 1 Year Onsite Repair 24x7 4 Hour Response 3 093 PW 2 Year Onsite Repair 9x5 Next Business Day 3 961 PW PW PW Hour Response Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 OU r Response Hour Response PW 2 Year Onsite Repair 9x5 Next Business Day Hour Response Hour Response PW 1 Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 Hour PW PW 4 4 41E9407 PW 2 Year Onsite Repair 9x5 4 H 41E9408 Year Onsite Repair 24x7 4 OU r Response Hour Response PW 2 Year Onsite Repair 9x5 Next Business Day Response PW 2 Year Onsite Repair 9x5 Next Business Day PW 2 Year Onsite Repair 9x5 4 H E9420 PW 2 Year Onsite Repair 24x7 4 our Res lour Response ponse PW 1 Year Onsite Repair 9x5 Next Business Day 6 348 PW Year Onsite Repair 24x7 4 our Res ponse 41E9424 Fibre Switch PW 2 Year Onsite Repair 9x5 Next Business Day 41E9425 PW 2 Year Onsite Repair 9x5 4 Hour 41 9426 PW 2 Year Onsite Repair 24x7 4 E9427 Fibre Switc 4 41E9428 Fibre Switcl h h PW our Res Response ponse Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 H OU 5 Response Fibre S
282. ituations IBM may require to remove the Machine to complete the repair IBM reserves the right not to deliver service in Business premises including Home Office if not found to be appropriate to safety or Electro Static Discharge protection The Customer must provide a suitable working area to allow disassembly and reassembly of the Machine The area must be clean well lit and suitable for the purpose For further details refer to the General Information section or the PLET Product annoucement Letter www ibm com common ssi General details on service delivery look up the Operational Guide www ibm com services Europe maintenance System X BladeCenter Storage System P System RSS POS Intellistation ThinkPad ThinkCenter Monitor General Information RAW Data Entries highlighted under News in blue orgreen are new additions or revisions to the previous version of the IBM ServicePac Selection Guide Entries highlighted in PINK are part of a TIME LIMITED PROMO with xx discount to the current LIST PRICE Active current PROMO May June 10 Entries highlighted in red are marked for deletion and will be removed in the next version of the IBM ServicePac Selection Guide PLEASE NOTE If you have received this Selection Guide as an attachment via email please be aware that ServicePac pricing may have changed The most up to date pricing can be found in SPST ServicePac Product Selection Tool on the internet ServicePac Selection Tool http www 0
283. killed specialists for how to and configuration queries on IBM s Midrange Disk Storage Devices We Provide high guality technical support on the Storage environment Supplement our clients internal staff with IBM s support specialists Provide fast accurate problem resolution to assist the clients productivity System x ServicePac PLET zs10 0024 2510 0019 Warranty Upgrade 4 PostWarranty Upgrade 4 Committed ServicePac Upgrade with 8 Hour Fik Time 4 Remote Technical Support 4 Implementation ServicePac for System x Up to 5 years on site Warranty Upgrade and 1 and 2 years Maintenance Service Upgrade which include IBM keyboard Mouse and IBM internal installed options Monitors and Flat panels are not covered within these offerings The 4 hour response are target measures starting after the PD Problem Determination has ended System x Committed Service w 8Hours FixTime CS for Committed FixTime ServiceLevel IBM Onsite Repair 7 days a week by 24 hours with a commitment to fix the reported problem within 8 hours The 8 hour Fix Time FXT is the period of time between the customer s service request registration in IBM s Call Management System and restoration of the failing machine to operational readiness For the commitment to be met it s essential that the registration of the ServicePac is carried out and fully completed In case registration is not completed the Customer cannot expect to receive committed servic
284. ladeCenter H 46D3512 46D3515 year 9x5 VMware Software Support for Enhanced for BladeCenter 46D3516 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors year 9x5 VMware Software Support for Standard for up to 2 processors J8572 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 2857 3 year 9x5 VMware Software Support for Standard for up to 2 processors 55 J8574 3 year 9x5 VMware Software Support for EnterpniseEnterprise Plus for up to 2 processors 5138575 BladeCenter 520 52 5118580 i i 15087 29295 BladeCenter 520 31 519299 BladeCenter 520 5139300 BladeCenter 520 BladeCenter HS20 i i 2985097 BladeCenter E Ten Di 295096 BladeCenter sao f 02 29R5099 41 5615 4603515 BladeCenter HS40 JAA 35 203 4603519 BladeCentertsao p 5179298 BladeCenter 28872 7 980 36 084 4 850 IB 29R5099 BladeCenter HS20 T 41C5615 4603515 i 29R5097 BladeCenter JS21 Director Software Support for up to 10 Agents 29R5098 BladeCenter JS21 IBM Director Software Support for up to 20 Agents 5 338 29R5099 BladeCenter JS21 IBM Director Software Support for up to 50 Agents 11 395 41 5615 BladeCenter JS21 180 day Startup support for BladeCenter included Blades 2 6783 BladeCenter LS 1 year 24x7 VMware Software Support for Enhanced for Blade
285. lementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers 36602 TT 2439 LI 68 5167 054800 Migration Services for data for open systems five 5 terabytes of data from to five servers 68 5168 054800 Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS4800 dition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS4800 dition to IBM Migration Services for data for open systems ServicePac add additional server DS4800 M Migration Services for data for open systems two 2 terabytes of data from up to two servers DS4800 M Migration Services for data for open systems five 5 terabytes of data from up to five servers DS4800 M Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS4800 dition to Migration Services for data for open systems ServicePac add additional terabyte DS4800 dition to IBM Migration Services for data for open systems ServiceP
286. mentation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation DS3000 lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac basic im lementation Services for disk systems ServicePac
287. mentation for 054000 4418191 053950 Implementation Services for disk systems ServicePac standard implementation for 054000 DS4700 a IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 053950 Implementation Services for disk systems ServicePac basic implementation for 054000 DS4700 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 lementation Services for disk systems ServicePac basic implementation for 054000 5119523 65 5090 DS4700 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 1 a 29 398 65Y5091 053950 E 4418191 DS3950 054700 053950 054700 65 5090 053950 054700 053950 054700 4428191 053950 054700 5179523 053950 054700 65Y5090 053950 054700 65 5091 053950 054700 053950 054700 5179523 053950 054700 65 5090 053950 054700 65Y5091 053950 054700 4428191 053950 054700 053950 054700 65Y5090 053950 054700 65Y5091 053950 054700 4
288. n Number of hours of Service 24 hours IBM Migration Service for Server Storage Only available Denmark amp Sweden Choose one of the three Base Data Migration ServicePacs which is closest to the required data amount to be migrated Complement the base ServicePac with Additional TB and Additional Servers if needed All Servers are to be situated in the same location A lower size base ServicePac combined with Additional TB ServicePac cannot be equal or higher than the next level base ServicePac It is NOT possible to use i e 2 TB amp 2 Servers base pac and 3 units of Additional TB ServicePac to combine a 5 TB project The maximum project size with Data Migration ServicePac is 10TB The max number of local Servers is 30 Price include travel and lodging cost Valid Data Migration ServicePac Combinations Valid Data Migration ServicePac Combinations Migration Required Base Optional Optional Additional Server Project Size ServicePac Additional ServicePac up to 2 2 TB 2 Servers of Servers is gt 2 max 38 2 TB 2 Servers If of Servers is gt 2 max 38 2 TB 2 Servers If of Servers gt 2 max 38 10 TB Valid Product Machine Type Model List DS3200 1726 HC1 1726 HC2 1726 HC6 DS3300 1726 31 1726 32 1726 31E 1726 HC3 1726 32E 1726 HC7 DS3400 1726 41U 1726 42U 1726 HC4 1726 HC8 DS4100 1724 100 1724 1SC DS4200 1814 7 1814 7VH DS4300 1722 60U
289. n Pac standard implementation Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac standard implementation Pac standard implementation Pac standard implementation Pac standard implementation Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac standard implementation Pac standard implementation Pac standard implementation Pac standard implementation Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac basic implementation for w z 3 DS4000 DS4000 DS4000 DS4000 or DS4000 or DS4000 for DS4000 for DS4000 DS4000 DS4000 DS4000 ojo 313 s 5 ojojo x 31313 ojo 313 s 5 5 w x 3 Pac basic implementation for DS4000 w 21 054000 054000 for 054000 for 054000 ojojo 31313 o 5 Fe Fe Pac basic implementation for DS4000 w 3 DS4000 DS4000 DS4000 DS4000 DS4000 for DS4000 for DS4000 DS4000 DS4000 DS4000 DS4000 DS4000 DS4000 for DS4000 for DS4000 DS4000 DS4000 DS4000 DS4000 DS4000 DS4000 for DS4000 for DS4000 DS4000 DS4000 DS4000 DS4000 DS4000 DS4000 for DS4000 for DS4000 DS4000 DS4000 DS4000 DS4000 29 398 x 31313 5 5 ojo 31313 5 ojojo 313
290. n for 055000 DS5000 BM Implementation Services for disk systems ServicePac standard implementation for DS5000 DS5000 BM Implementation Services for disk systems ServicePac standard implementation for DS5000 DS5000 BM Implementation Services for disk systems ServicePac standard implementation for DS5000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers J Addition to IBM Migration Services for data for open systems ServicePac w id idditional terabyte ditional server 9 m id a 2421 am sez Fue 592 55 ose DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 056000 058000 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 DS6000 DS8000 BM Migration Services BM Migration Services BM Migration Services BM Migration Services BM Migration Services BM Migration Services BM Migration Services BM Migration Services BM Migration Services BM Migration Services BM Migration Services BM Migration Services or data or data or data Addition to Migration Services for data for open systems ServicePac add Addition to IBM Migration Services for data for open systems ServicePac add Addition to IBM Migration
291. n to Migration Services for data for open systems ServicePac add additional server j D54700 7 Addition to IBM Migration Services for data for open systems ServicePac add additional server ps3950 2 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers J Eas Em Migration Services for data for open systems two 2 terabytes of data from up to two servers I psssso Services for data for open systems five 5 terabytes of data from upto five servers Em Migration Services for data for open systems five 5 terabytes of data from up to five servers LL E D53950 7 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers LL D54700 7 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 53950 15 Migration Services for data for open systems ServicePacadd E D54700 E IBM Migration Services for data for open systems ServicePac add additional terabyte I D53950 J Accition to IBM Migration Services for data for open systems ServicePac add additional server 2531 PS4700 E IBM Migration Services for data for open systems ServicePac add additional server D53950 LBM Implementation Services for disk systems ServicePac standard implementation for DS5000 D54700 IBM Implementation Services for disk systems ServicePac stand
292. nced for up to 2 processors year 24x7 VMware Software Support for Advanced for up to 2 processors 5118577 xSeries x3455 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 4 580 615 5 585 6 752 xSeries x3455 xSeries x3455 xSeries x3455 xSeries x3455 xSeries x3455 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors year 24x7 VMware Software Su for Standard for up to 2 processors 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 5118579 3 year 24 7 VMware Software Support for Standard for to 2 processors 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5119300 xSeries x3455 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 9 493 year 24x7 VMware Software Support for Enhanced for up to 2 processors xSeries x3655 i i xSeries x3655 xSeries 3655 7944 New MT 7945 5119295 xSeries x3655 Year Software Support for MS Windows Linux Red Hat SUSE on 1 x 2 socket server 3 195 5119300 xSeries x3655 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 9 493 12X6780 3550 M3 12X6784 3550 M3 46D3512 x3550 M3 year 24x7 VMware Sol year 24x7 VMware Sot year 24x7 VMware Sol 3 year 24x7 VMware So 3 year 24x7 VMware So 3 year 24x7 VMware So year 24x7 VMware S
293. ndard for up to 2 processors 5118574 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5128575 BladeCenter 1521 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 5128576 BladeCenter 1521 year 24x7 VMware Software Support for Standard for up to 2 processors 5178577 BladeCenter 1521 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 3 year 24x7 VMware Software Support for Standard for up to 2 processors 5139296 BladeCenter 1521 5119300 BladeCenter 1521 5 1521 i i i 71Y2797 7172798 Bladecenter 1521 BladeCenter 1521 i 95 71Y2803 BladeCenter 1521 71Y2804 BladeCenter 1521 71Y2805 71Y2806 BladeCenter 1521 19 243 2X6783 BladeCenter 1541 2X6784 2X6787 2985097 BladeCenter LS41 BladeCenter LS41 i 38 BladeCenter LS41 1 1 4603515 Bladecenterisai 35203 4603516 500 4603519 5138569 5128570 BladeCenter 1541 5128571 BladeCenter 541 1 year 9 5 VMware Software Support for Standard for to 2 1 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 493 4 474 5 408 TEST 38573 38578 eladecenter 1541 38579 BladeCenter Los 5138580 Badecenter LS41 5139295 padecenter LS41 BladeCenter LSAT BladeCenter LS41 i 36 Y2798 BladeCenter 1541 1Y2800 BladeCe
294. ness Day 6 785 Gaz Year Onsite Repair 9x5 Same Business Day Year Onsite Repair 24x7 Same Business Day Year Onsite Repair 9x5 Same Business Day Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day Year Onsite Repair 9x5 Same Business Day Year Onsite Repair 24x7 Same Business Day 3 Year Onsite Repair 9x5 Same Business Day 3 Year Onsite Repair 24x7 Same Business Day 3 Year Onsite 9x5 Same Business 460345 Em 4603416 pSeries Blade Chassis 4603417 pSeries Blade Chassis 3 Year Onsite Repair 9x5 Same Business D 3 Year Onsite Repair 2447 Same Business a 8 392 1 130 9 146 10 513 0 40M7624 pSeries 510 3 Year Onsite Repair 9x5 Same Business Day 3 808 4 196 4 660 570 f 38R3562 570 1 Year Onsite Repair 9x5 Same Business Di 20 150 2 720 61 3983563 40 301 5430 30 148 3885565 80 607 60 297 90 446 137 8 SS BE See 3 42V1525 iSeries 800 3 Year Onsite Repair 2447 Same Business Day 33 412 34 790 42V1547 iSeries 800 3 Year Onsite Repair 24x7 Same Business Day 38 212 d 39 788 9407 m 4415885 iSeries 515 1 Year Onsite Repair 24x7 Same Business Day 4 484 4475886 iSeries 515 3 Year Onsite Repair 9x5 Same Business Day 25 330 3 B Remote Technical 7037 7047 ES 5178845 pSeries 570 year 5 ga
295. nse 5 Year Onsite Repair 9x5 4 Hour Response 3 905 3 Year Onsite 4 Year Onsite 4 Year Onsite 5 Year Onsite 5 Year Onsite 3 Year Onsite 3 Year Onsite 4 Year Onsite 4 Year Onsite 5 Year Onsite 5 Year Onsite Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Response Repair 9x5 4 Hour Response Response Repair 9x5 4 Hour Response Response Repair 24x7 8 Hour Committed Service CS Response Repair 9x5 4 Hour Response Response Repair 9x5 4 Hour Response Response 8864 E 40M6875 3850 x460 3 Year Onsite Repair 9x5 4 Hour Response 68Y4937 x3850 x460 40M6876 xSeries x3800 xSeries x3800 xSeries x3800 xSeries x3800 40M6880 xSeries x3800 3 Year Onsite 3 Year Onsite 4 Year Onsite 4 Year Onsite 5 Year Onsite 5 Year Onsite Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 8 Hour Committed Service CS Response Repair 9x5 4 Hour Response Response Repair 9x5 4 Hour Response Response 8865 E 40M6875 xSeries x3800 3 Year Onsite Repair 9x5 4 Hour Response 68Y4937 xSeries x3800 40M6876 x3800 x445 3800 x445 3800 x445 3800 x445 40M6880 x3800 x445 3 Year Onsite 3 Year Onsite 4 Year Onsite 4 Year Onsite 5 Year Onsite 5 Year Onsite Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 4 Hour Repair 24x7 8 Hour Committed Service CS Res
296. nse 5 737 10N3980 xSeries x3755 PW 2 Year Onsite Repair 24x7 4 Hour Response 9 496 10N3995 xSeries x3755 PW 2 Year Onsite Re pair 9x5 4 H our Res ponse 61P7660 xSeries x3755 Year Onsite Repair 24x7 4 Hour Response 4 972 61P7661 xSeries x3755 Year Onsite Repair 9x5 4 Hour Response 3 980 10N3993 x3950 x460 PW 2 Year Onsite Repair 24x7 4 Hour Response 10 895 13P0951 x3950 x460 PW 2 Year Onsite Re pair 9x5 4 H our Res ponse 40M7572 3950 x460 Year Onsite Repair 24x7 4 Hour Response 5 784 40M7584 x3950 x460 PW 1 Year Onsite Repair 9x5 4 Hour Response 4 626 10N3982 x3950 x460 10N3997 x3950 x460 61P7664 x3950 x460 PW 2 Year Onsite PW 2 Year Onsite Year Onsite Re Re Re pair 24x7 4 pair 9x5 4 H pair 24x7 4 our Res lour Response Hour Response ponse 6 644 44T6201 xSeries x3250 IBM Implementation Services ServicePac for IBM Director 31 987 RW xSeries x3250 3197 LL xSeries x3250 65Y4954 xSeries x3250 Implementation Services ServicePac for IB xSeries 3250 22 95 ECH Implementation 4428342 xSeries x3250 4418343 Series x3250 IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 es 4428343 3350 Implementation Services for pre assembled BladeCenter and System 21 989 m 44T620
297. nsite PW 1 Year Onsite PW 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite pair 24 7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 p
298. nsite Repair 24x7 4 Hour Response 12X6620 053950 3 Year Onsite Repair 9 5 Same Business Day DS4700 3 Year Onsite Repair 9x5 Same Business Day 12X6621 DS3950 3 Year Onsite Repair 24x7x4 4 Hour Response DS4700 3 Year Onsite Repair 24x7x4 4 Hour Response DS3950 3 Year Onsite Repair 9x5 Same Business Day 054700 3 Year Onsite Repair 9 5 Same Business Day 12X6617 053950 3 Year Onsite Repair 24 7 4 Hour Response DS4700 3 Year Onsite Repair 24x7 4 Hour Response 4418546 053950 3 Year Onsite Repair 9x5 4 Hour Response DS4700 3 Year Onsite Repair 9x5 4 Hour Response DS3950 3 Year Onsite Repair 24x7 4 Hour Response 6 476 2 230 17 157 20 646 12X6619 12X6616 4418547 DS4700 3 Year Onsite Repair 24x7 4 Hour Response 12X6618 DS3950 3 Year Onsite Repair 9x5 Same Business Day DS4700 3 Year Onsite Repair 9x5 Same Business Day DS3950 3 Year Onsite Repair 24x7 4 Hour Response DS4700 3 Year Onsite Repair 24x7 4 Hour Response 12X6622 53950 3 Year Onsite Repair 9x5 Same Business Day DS4700 3 Year Onsite Repair 9x5 Same Business Day 12X6623 3 Year Onsite Repair 24x7x4 4 Hour Response 3 Year Onsite Repair 24x7x4 4 Hour Response 12X6618 DS3950 3 Year Onsite Repair 9 5 Same Business Day DS4700 3 Year Onsite Repair 9 5 Same Business Day 12X6619 DS3950 3 Year Onsite Repair 24x7 4 Hour Response DS4700 3 Year Onsite Repair 24x7 4 Hour Response 4418548 53950 3 Year Onsite Repair 9x5 4 Hour Resp
299. nsite Repair 9x5 4 Hour Response 41 9453 JEXP500 PW 1 Year Onsite Repair 24x7 4 Hour Response 3572 sse Lee 152900 i ss 5250 Fs __ s6ys096_ rs2900 ERR KEE Ee ess om 5118787 Library PW 1 Year Onsite Repair 24x7 4 Hour Response 14 232 910 15 300 7 948 5118788 Library PW 2 Year Onsite Repair 9x5 4 5118789 Library PW 2 Year Onsite Repair 24x7 4 H FES Tape Library 5138800 Tape Library PW 2 Year Onsite Repair 9x5 4 H 5118801 Dore PW 2 Year Onsite Repair 24x7 4 5118791 Tape Library 5118792 Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response Year Onsite Repair 24x7 4 H Year Onsite Repair 24x7 4 H Hour Response our Response our Response lour Response our Response our Response 21 633 5118793 Library PW 2 Year Onsite Repair 24x7 4 Hour Response 27 038 5138791 Tape Library 5178792 Tape Library PW 2 Year Onsite Repair 9x5 4 Hour Response Year Onsite Repair 24x7 4 H our Response 21 633 5118793 Tape Library PW 2 Year Onsite Repair 24x7 4 Hour Response 27 038 5118798 Tape Library 5118799 Tape Library 5118800 Tape Library PW 2 Year Onsite Repair 9x5 4 Hi 5118801 Library PW 2 Year Onsite Repair 24 7 4 5118790 Library Year Onsite 9x5 4 H Year Onsite Repair 9x5 4 H ur Response ur Response Hour Response ur Response 5178791 Tape Library
300. nter 1541 2801 BladeCenter 1541 71Y2802 BladeCenter 1541 BladeCenter LS41 36 71Y2807 15 392 71Y2808 71Y2809 i 2X6780 BladeCenter HS20 55 36 084 i 29R5098 1 2985099 i 41C5615 BladeCenter H 81 90 4603512 3 year 9 5 VMware Software Support for Enhanced for BladeCenter year 9 5 VMware Software Support for Foundation Essentials for up to 2 processors year 9 5 VMware Software Support for Standard for up to 2 processors 5178571 BladeCenter HS20 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors J8572 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 5118573 3 year 9x5 VMware Software Support for Standard for up to 2 processors 5118574 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors year 24x7 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5118579 3 year 24x7 VMware Software Support for Standard for up to 2 processors 5138580 BladeCenter 520 5139295 BladeCenter 520 5 i i i 21 532 29298 BladeCenter 520 5179300 BladeCenter HS 29303 BladeCenter BladeCenter H BladeCenter H BladeCenter H 43x3840 BladeCenter HS21 46D3515 4603519 BladeCenter HS21 5139298 BladeCenter H BladeCenter HS
301. oftware Support for Enhanced for BladeCenter 97 435 4603515 BladeCenter 520 year 9x5 VMware Software Support for Enhanced for BladeCenter 4603518 BladeCenter HS20 3 year 9x5 VMware Software Support for Enhanced for 6 to 8 processors 8678 4603519 BladeCenter 520 8720 41C5615 Telco Chassis 80 day Startup support for BladeCenter included Blades 10 386 11 821 year 9 5 VMware Software Support for Enhanced for BladeCenter 5179298 Chassis Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 20 030 5119303 Telco Chassis 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 41C56 80 day Startup support for BladeCenter included Blades 43X3840 90 day Startup support for System x 5129298 Chassis Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 5179303 Chassis 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 59 490 7 980 41C5615 80 day Startup support for BladeCenter included Blades 9 581 1 290 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad Chassis 3 Year Software Support for MS Windows or Linux Red Hat SUSE on leCenter Chassis and 2x6780 BladeCenter HS20 2x6783 BladeCenter 520 2X6784 BladeCenter H BladeCenter H BladeCenter H i 215615 B
302. ol 3 year 24x7 VMware So ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su year 9x5 VMware Software Sup 46D3516 3550 M3 3 year 9x5 VMware Software Sup 5118571 x3550 M3 12X6784 3650 M3 4603512 3650 M3 4603516 3650 M3 5118571 3650 M3 3 year 24x7 VMware So year 9x5 VMware Software Sup 12X6780 3650 M3 year 24x7 VMware Software Support for Enhanced for up to 2 processors ftware Su pport for Enhanced for pport for Enhanced for u port for Enhanced for up port for Enhanced for up port for Enterprise Enter pport for Enhanced for u year 9x5 VMware Software Support for Enhanced for up 3 year 9x5 VMware Software Support for Enhanced for up year 9x5 VMware Software Support for Enterprise Enter pto2 pto2 to 2 pi to 2 pi prise PI p to 2 to 2 pi to 2 pi prise pport for Foundation Essentials for up to 2 processors pport for Standard for up to 2 processors pport for Enterprise Enterprise Plus for up to 2 processors pport for Foundation Essentials for up to 2 processors pport for Standard for up to 2 processors ppor for Enterprise Ent rprise Plus for up to 2 processors processors processors rocessors rocessors us for up to 2 processors processors rocessors rocessors us for up to 2 processors 7943 2 6780 xSeries x3655 d 2X6784 x3655 3 year 24x7 VMware Software Support for Enhanced for up to 2
303. on 8872 8874 mn 8877 mn 8878 8879 40 7579 3800 x445 40 7567 3800 x445 10N3982 xSeries x3950 PW 2 Year Onsite Repair 24x7 4 H 10N3997 xSeries x3950 PW 2 Year Onsite Repair 9x5 4 Ho 61P7664 x3950 61P7665 x3950 10N3982 bieles x3950 PW 2 Year Onsite Repair 24x7 4 H 10N3997 xSeries x3950 PW 2 Year Onsite Repair 9x5 4 Ho PW 1 Year Onsite Repair 24x7 4 Hour Response 61P7664 x3950 61P7665 x3950 10N3980 xSeries x3755 PW 2 Year Onsite Repair 24x7 4 H 10N3995 xSeries x3755 PW 2 Year Onsite Repair 9x5 4 Ho 61P7660 xSeries x3755 61P7661 xSeries x3755 13 0951 x3950 x460 PW 2 Year Onsite Repair 9x5 4 Ho 40 7572 3950 x460 40 7584 3950 x460 10N3997 x3950 x460 PW 2 Year Onsite Repair 9x5 4 Ho 61P7664 x3950 x460 61P7665 3950 x460 4418342 xSeries 3250 4418343 Series 3250 4476201 xSeries x3250 PW PW Year Onsite Repair 9x5 4 Ho Year Onsite Repair 24x7 4 H ur Response our Response our Response ur Response T 7 PW 1 Year Onsite Repair 24x7 4 Hour Response 6 644 PW Year Onsite Repair 9x5 4 Ho ur Response our Response ur Response 1 2 6 644 PW 1 Year Onsite Repair 9x5 4 Hour Response 5 737 PW PW PW Year Onsite Repair 24x7 4 H Year Onsite Repair 24x7 4 H Year Onsite Repair 9x5 4 o 21212 313 o jo 3 13 lementation Services ServicePac for
304. on Services for data for open systems ServicePac ad FastT BM Migration Services for data for open systems two 2 terabytes of data from up to two servers FastT BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers FastT Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68 5187 JFastT BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers FastT Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte Addition to IBM Migration Services for data for open systems ServicePac add additional server BM Migration Services for data for open systems two 2 terabytes of data from up to two servers BM Migration Services for data for open systems five 5 terabytes of data from up to five servers BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 51J9523
305. onse _ 2 x3950 PW 1 Year Onsite Repair 24x7 4 Hour Response xSeries x3950 PW 1 Year Onsite Repair 9x5 4 Hour Response TS 1043996 61P7662 x3850 PW 1 Year Onsite Repair 24x7 4 Hour Response 61P7663 bieles x3850 PW 1 Year Onsite Repair 9x5 4 Hour Response 7163 T 10N3982 xSeries x3755 PW 2 Year Onsite Repair 24x7 4 Hour Response o o w u A a 4368 Hit N co alo 10N3997 xSeries x3755 PW 2 Year Onsite Repair 9x5 4 Hour Response 61P7664 xSeries x3755 PW 1 Year Onsite Repair 24x7 4 Hour Response 61P7665 xSeries x3755 PW 1 Year Onsite Repair 9x5 4 Hour Response x3850 M2 PW 2 Year Onsite Repair 24x7 4 Hour Response 10 3981 3950 M2 PW 2 Year Onsite Repair 24 7 4 Hour Response 10 3996 x3850 M2 PW 2 Year Onsite Repair 9x5 4 Hour Response x3950 2 PW 2 Year Onsite Repair 9x5 4 Hour Response 61P7662 3850 M2 PW 1 Year Onsite Repair 24x7 4 Hour Response 3950 M2 PW 1 Year Onsite Repair 24x7 4 Hour Response 0 054 1 350 10 677 12 718 i i Ia 7379 New MT i i I E E E SS 7944 ar x3850 M2 x3950 M2 Year Onsite Repair 9x5 4 H 61P7663 ur Response PW PW 1 Year Onsite Repair 9x5 4 Hour Response 8 467 10N3985 System X3200 M3 PW 2 Year Onsite Repair 24x7 4 Hour Response 2 925 13P0943 System X3200 M3 PW 2 Year Onsite Repair 9x5 4 H 4
306. onse DS4700 12X6619 1818 8A d NE B E DIA DS4700 DS3950 DS4700 43 3552 3 Year Onsite Repair 9x5 4 Hour Response 4418549 D53990 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite pair 24x7 4 Hour pair 24x7 4 Hour Response Response pair 9x5 4 Hour Response pair 9x5 4 Hour Response 43X3553 053950 3 Year Onsite Repair 24 7 4 Hour Response DS4700 42V1248 093930 054700 054700 053950 054700 053950 054700 12 6618 12 6619 3 Year Onsite 3 Year Onsite pair 24x7 4 Hour Repair 9x5 Same Bu Response Day 3 Year Onsite Repair 9x5 Same Business Day 4 842 42V1249 DS3950 3 Year Onsite Repair 24x7 4 Hour Response 7 364 Year Onsite Ri 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite Re Re Re Re epair 24x7 4 Hour pair 9x5 Same Bu pair 9x5 Same Bu pair 24x7 4 Hour pair 24x7 4 Hour Response Day isiness Day Response Response 12X6618 DS3950 3 Year Onsite Repair 9x5 Same Business Day DS4700 053950 054700 054800 12 6619 E 1 DS4800 41E8669 DS4800 DS4800 Ea IN 4418551 DS4800 41E8669 DS4800 41E8670 DS4800 4418552 054800 DS4800 DS4800 054800 054800 054800 054800 054800 055000 71 2369 055000 71 2370 55000 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Ye
307. or Sol tware Su pport for up to 10 Agents 90 day Startup support for System x 1 Year Software IBM Director Sol tware Su pport for up to 20 Agents Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server IBM Director Software Support for up to 50 Agents 11 395 90 day Startup support for System x 3 Year So IBM IBM IBM IBM IBM IBM 1 Year Sol 1 Year Sol 3 Year So 3 Year So 3 Year So Director Sol Director Sol Director Sol ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su ftware Su tware Su tware Su tware Su ftware Support for MS Windows or Linux Director Sof Director Sof Director Sof 3 Year So pport for up to 10 Agents pport for up to 20 Agents pport for up to 50 Agents ftware Support for MS Windows or Linux pport for up to 10 Agents pport for up to 20 Agents pport for up to 50 Agents pport for MS Windows or Linux pport for MS Windows or Linux pport for MS Windows or Linux pport for MS Windows or Linux pport for MS Windows or Linux Red Red Red Red Red H at SUSE on lat SUSE on at SUSE on at SUSE on at SUSE on at SUSE on lat SUSE on x 1 soc x 2 soc x Blade x 1 soc et server et server et server Center Chassis and Blad server x 2 soc et server BladeCenter Chassis and Blad 29R5097 xSeries x365 IBM Director Soft
308. ort for Foundation Essentials for up to 2 processors 3 year 9x5 VMware Software Support for Standard for up to 2 processors 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response 2 084 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 59 490 7 980 year 9x5 VirtualCenter Standard Software Support 3 134 3 659 year 24x7 VirtualCenter Standard Software Support 3 918 4 574 3 year 24x7 VirtualCenter Standard Software Support 9 795 year 24x7 VMware Software Support for Advanced for up to 2 processors 3 816 3 year 24x7 VMware Software Support for Advanced for up to 2 processors 10 311 year 9x5 VMware Software Support for Enhanced for up to 2 processors 4 124 5 029 6 080 year 9x5 VMware Software Support for Enhanced for BladeCenter 28 872 3 880 35 203 42 559 PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response 42527 666 5 402 PW 1 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour
309. ote Technical Support for Entry Storage Devices 9x5 Year Remote Technical Support for Entry Storage Devices 9x5 3 Year Remote Technical Support for Entry Storage Devices 9x5 Year Remote Technical Support for Entry Storage Devices 9x5 3 Year Remote Technical Support for Entry Storage Devices 9x5 Year Remote Technical Support for Entry Storage Devices 9x5 3 Year Remote Technical Support for Entry Storage Devices 9x5 Year Remote Technical Support for Entry Storage Devices 9x5 3 Year Remote Technical Support for Entry Storage Devices 9x5 Year Remote Technical Support for Entry Storage Devices 9x5 3 Year Remote Technical Support for Entry Storage Devices 9x5 Year Remote Technical Support for Entry Storage Devices 9x5 3 Year Remote Technical Support for Entry Storage Devices 9x5 Remote Technical Support for Entry Storage Devices 9x5 3 Year Remote Technical Support for Entry Storage Devices 9x5 65 5202 65 5203 o 54000 54000 DS3950 S4700 DS3950 65 5202 65Y520 22451 Remote Technical Support for Storage Devices 24x7 80Y8 80Y8 80 8 80 8 80 8 80 8 80 8 80 8 80 8 80 8 65 5202 65 5203 65 5204 65 5205 09 07 108 07 12 12 84 1774 84 1775 84 1774 84 1775 84 1774 84 1775 84 1776 84 1777 FE lt lt Ee SIS SIS 54700 54800 54800 55000 55000 N6000 N3300 N3300 N3600 N3600 N7600 N7600 N7800 N7800 192900 S2900 ape
310. oundation Essentials or up to 2 processors port for Standard for up to 2 processors port for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors year 24x7 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors zonsoos Series x3455 Series x3455 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 424 3 year 24x7 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors xSeries x3455 xSeries x3455 29R5097 xSeries x3455 5119299 xSeries x3455 5139300 xSeries x3455 29R5097 xSeries x3655 29R5098 xSeries x3655 29R5099 xSeries x3655 00 f 1 0 5178569 kSeries x3655 1 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 1 737 2 100 28572 xSeries x3650 2 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 5178570 xSeries x3655 1 year 9x5 VMware Software Support for Standard for up to 2 processors 2 352 2 869 3 469 5178573 xSeries x3655 3 year 9x5 VMware Software Support for Standard for up to 2 processors 585 xSeries x3655 5128579 xSeries x3655 5128580 xSeries x3655 5119299 xSeries x3655 5119300 xS
311. ours of Service 56 hours 007 IBM Implementation Services ServicePac for System i LPAR implementation Implement up to four 4 LPARs using the Hardware Management Console HMC and partition the hardware memory CPU I O peripherals using the HMC Install the System i operating system i5 OS on each LPAR Test and verify the operation of the LPARs on the System i Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Number of hours of Service 32 hours IMOOS IBM Implementation Services ServicePac for System p LPAR implementation Implement up to four 4 LPARs using the Hardware Management Console HMC and partition the hardware memory CPU I O peripherals using the HMC Install the System p operating system AIX on each LPAR Test and verify the operation of the LPARs on the System p Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Number of hours of Service 32 hours IMOOO9 IBM Implementation Services ServicePac for System x BladeCenter Rack and stack BladeCenter chassis Update BIOS and Firmware as required Install up to seven 7 blades in BladeCenter chassis Install a supported Microsoft operating system or a supported Linux operating system and configure basic networking Test and verify the operation of the BladeCenter Provide up to two 2 of your designated personnel with two 2 hours of basic
312. p year 9x5 VMware Software Sup port for Enhanced for up to 2 processors port for Enhanced for up to 2 processors port for Enterprise Enterprise Plus for up to 2 processors 12X6780 x3650 M3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 5 155 12X6784 x3650 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 3 917 46D3512 x3650 M3 year 9x5 VMware Software Sup port for Enhanced for up to 2 processors 46D3516 x3650 M3 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 1 137 5118571 3650 M3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 668 3650 3 3 year 24 7 VMware Software Support or Enterprise Enterprise Plus for up to 2 processors 3550 2 year 24x7 VMware Software Support for Enhanced for up to 2 processors 12 6784 x3550 M2 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 3 917 46D3512 x3550 M2 year 9x5 VMware Software Sup port for Enhanced for up to 2 processors pessona 3 ver 945 vere Software Suppor for mwee items Phs for up t Z processors ass 1 330 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 5119299 x3550 2 7 087 1 330 954 1 6 7 621 69 8 940 H 51193 3 71Y2797 3550 2 year 9 5 VirtualCenter Standard Software Support 3 1
313. pair 24x7 4 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 5 496 i i 58 3 Year Onsite Repair 24x7 4 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 5 496 pair 24x7 4 Hour Response esponse Response Response 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Exchange 9x5 Next Business Day 3 Year Onsite Exchange 9x5 4 Hour Response 3 Year Onsite Exchange 24x7 4 hour Response 3 Year Onsite Exchange 9x5 Next Business Day 3 Year Onsite Exchange 9x5 4 H lour Response 3 Year Onsite Exchange 24x7 4 hour Response 3 Year Onsite Exchange 9x5 Next Business Day 3 Year Onsite Exchange 9x5 4 H our Response H3 4418566 3 Year Onsite Exchange 9x5 Next Business Day H7 4418566 3 Year Onsite Exchange 9x5 Next Business Day 3 Year Onsite Exchange 9x5 Next Business Day 3 Year Onsite Exchange 9x5 4 H 3 Year Onsite Exchange 24x7 4 3 Year Onsite Exchange 9x5 Ne 3 Year Onsite Exchange 9x5 4 H 3 Year Onsite Exchange 24x7 4 3 Year Onsite Exchange 9x5 Ne 3 Year Onsite Exchange 9x5 4 H 3 Year Onsite Exchange 24x7 4 3 Year Onsite Exchange 9x5 Ne 3 Year Onsite Exchange 9x5 4 H lour Response hour Response xt Business Day xt Business Day lour Response hour Response xt Business Day lour Response hour Response xt Business Day lour Response 3 Year Onsite Exchange 24x7 4 hour Response 3 Year Onsite Exchange 9x
314. pair 24x7 4 Hour Response 2 739 4067570 Year Onsite PW 2 Year Onsite PW 2 Year Onsite W W 1 Year Onsite PW 2 Year Onsite PW 2 Year Onsite W W W Year Onsite Year Onsite Year Onsite Year Onsite Rel Rel Rel Rel Rel Rel Rel Rel Rel Rel pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 our Res our Res our Res our Res our Res ponse Hour Response ponse Hour Response ponse Hour Response ponse Hour Response ponse Hour Response 10N3995 x3850 x460 PW 2 Year Onsite Repair 9x5 4 Hour Response 7 606 61P7660 x3850 x460 Year Onsite Repair 24x7 4 Hour Response 4 972 10N3992 xSeries x3800 PW 2 Year Onsite Re pair 24x7 4 Hour Response 13P0950 xSeries x3800 PW 2 Year Onsite Repair 9x5 4 Hour Response 6 920 40 7571 xSeries x3800 Year Onsite Repair 24x7 4 Hour Response 4 514 40M7583 xSeries x3800 40 7567 3800 x445 Year Onsite Year Onsite Re Re pair 9x5 4 H pair 24x7 4 our Res ponse sponse 10N3982 xSeries x3950 PW 2 Year Onsite Repair 24x7 4 Hour Response 12 697 10N3997 xSeries x3950 PW 2 Year Onsite Repair 9x5 4 Hour Response 10 962 61P7664 xSeries x3950 i D 61P7664 kSeries x3950 Year Onsite Year Onsite Re Re pair 24x7 4 pair 24x7 4 lour Response Hour Response 61P7665 xSeries x3950 Year Onsite Repair 9x5 4 Hour Respo
315. pair 9 5 Nert Business Day 4428628 PW 2 Year Onsite Repair 24x7 4 4428623 Drive 4428624 Tape Drive 44218625 Drive PW 2 Year Onsite Repair 9x5 4 H PW PW PW our Res ponse Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 OUT our Res lour Response ponse Response 4438626 PW 2 Year Onsite Repair 9x5 Next Business Day 4428628 PW 2 Year Onsite Repair 24x7 4 our Res ponse PW 1 Year Onsite Repair 9x5 Next Business Day 41E9464 E9464 41E9465 Tape Drive Drive PW 2 Year Onsite Repair 9x5 4 419468 PW 2 Year Onsite Repair 24x7 4 4418623 PW 1 Year Onsite Repair 9x5 Next Business Day lour Response EUM Tape Drive 4438625 Drive 44J8627 PW 2 Year Onsite Repair 9x5 4 H i 4418626 PW 2 Year Onsite Repair 9x5 Next Business Day 21 91 4428628 PW 2 Year Onsite Repair 2447 4 71 2793 Switch 71Y2794 Converged Switch SR Converged Switch PW 2 Year Onsite Repair 24 7 4 71Y2796 Switch PW 2 Year Onsite Repair 9x5 4 Hi 71Y2793 Converged Switch 71Y2794 Converged Switch PW PW PW PW PW PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 lour Response our R
316. plementation Services ServicePac for IBM Director 65Y4955 Chassis plementation Services ServicePac for VMware for ESX Server Storage ServicePac oer 2509 0239 Warranty Upgrade 4 PostWarranty Upgrade 4 Remote Technical Support 4 Implementation ServicePac for Storage Up to 5 years on site Warranty Upgrade and 1 and 2 years Maintenance Service Upgrade which include IBM keyboard Mouse and IBM internal installed options Monitors and Flat panels are not covered within these offerings The 4 hour response are target measures starting after the PD Problem Determination has ended Brand LEI JNews TBrand Name Offering description Leo we 3 STORAGE Warranty Upgrade 1700 05400 383886 05400 3 Year Onsite Repair 24 7 4 Hour Response Ge 5400 05400 5 Year Onsite Repair 9 5 4 Hour Response i 38R3890 DS400 5 Year Onsite Repair 24x7 4 Hour Response D5400 DS400 4 Year Onsite Repair 9x5 Next Business Day 38R3935 DS400 5 Year Onsite Repair 9x5 Next Business Day 1710 LSL 054000 Year Onsite Repair 24 7 4 Hour Response 10 DS4000 3 Year Onsite Repair 9 5 4 Hour Response HE 14R1499 054000 3 Year Onsite Repair 24x7 4 Hour Response 10U DS4000 3 Year Onsite Repair 9x5 4 Hour Response 054000 3 Year Onsite Repair 24x
317. ponse Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response Day Response Response Day pair 9x5 4 Hour Response Response iness Day L3H 3581 2985420 4418567 4418568 4458567 4458568 KE 4458568 EDU 4458568 ET 2985220 Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Drive Tape Drive Tape Drive Drive 4438566 Tape Drive 3 Year Onsite Exchange 9x5 Ne Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive Tape Drive gt Drive Tape Drive Tape Drive 29R5344 Tape Drive 3 Year Onsite 3 Year Onsite Repair 24x7 4 Hour Response 5 496 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Repair 9x5 4 H 3 Year Onsite Repair 24x7 4 Hour Response 5 500 3 Year Onsite Repair 9x5 4 Hour Response 3 Year Onsite Re
318. ponse Hour Response ponse Hour Response ponse Hour Response ponse 40M7576 xSeries x3550 PW 1 Year Onsite Repair 9x5 4 Hour Response 1 213 S 10N3986 System 3650 PW 2 Year Onsite Repair 24x7 4 Hour Response 4 957 666 5 402 40M7565 System X3650 PW Year Onsite Re pair 24x7 4 Hour Response 40M7577 System X3650 PW 1 Year Onsite Repair 9x5 4 Hour Response 2 223 10N3985 xSeries x3455 PW 2 Year Onsite Repair 24x7 4 Hour Response 2 925 13P0943 Series x3455 10N3986 xSeries 3655 10N3987 xSeries x226 PW 2 Year Onsite PW 2 Year Onsite 13P0944 xSeries x3655 d p PW PW 2 Year Onsite Year Onsite Re Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re Year Onsite Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re PW Year Onsite Re Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re Year Onsite Re Year Onsite Re PW 2 Year Onsite Re pair 9x5 4 H pair 24x7 4 Repair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 our Res our Res our Res our Res our Res our Res our Res our Res our Res ponse Hour Response ponse Hour Response ponse Hour Response ponse Hour Response ponse Hour Response pons
319. ponse Repair 9x5 4 Hour Response Response Repair 9x5 4 Hour Response Response 8866 E 40M6875 x3800 x445 3 Year Onsite Repair 9x5 4 Hour Response 68Y4938 3800 x445 40M6876 xSeries x3950 xSeries x3950 xSeries x3950 xSeries x3950 40M6880 xSeries x3950 3 Year Onsite 3 Year Onsite 4 Year Onsite 4 Year Onsite 5 Year Onsite 5 Year Onsite Repair 24x7 4 Hour Repair 9x5 4 Hour Ri Repair 24x7 4 Hour Repair 9x5 4 Hour Ri Repair 24x7 4 Hour Repair 24x7 8 Hour Committed Service CS Response esponse Response esponse Response 8872 E 40M6875 xSeries x3950 3 Year Onsite Repair 9x5 4 Hour Response xSeries x3950 xSeries x3950 xSeries x3950 xSeries x3950 40M6878 xSeries 3950 3 Year Onsite 3 Year Onsite 3 Year Onsite 4 Year Onsite 4 Year Onsite Repair 9x5 4 Hour Ri Repair 24x7 4 Hour Repair 9x5 4 Hour Re Repair 24x7 4 Hour Repair 24x7 8 Hour Committed Service CS esponse Response esponse Response Remote Technical Support i i B I WI 40M6879 xSeries 3950 406880 xSeries x3950 68Y4937 x3950 5 Year Onsite 5 Year Onsite 3 Year Onsite Re Re Re pair 24x7 4 Hour pair 24x7 8 Hour pair 9x5 4 Hour Response Response Committed Service CS 40M6875 xSeries x3755 3 Year Onsite Repair 9x5 4 Hour Response 40M6876 xSeries x3755 xSeries x3755 xSeries x3755 40M6879 xSeries x3
320. ponse pair 9x5 Next Business Jg lt J p 5 7 pair 9x5 4 Hour Respoi pair 24x7 4 Hour Respoi pair 9x5 Next Business pair 9x5 4 Hour Respon pair 24x7 4 Hour Respoi pair 9x5 Next Business Jg lt pair 9x5 4 Hour Res pair 24x7 4 Hour Respons pair 9x5 Next Business Day o on SIS sis Di 7 34 824 4 670 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 9x5 4 H pair 24x7 4 our Res Hour Re our Res Hour Re our Res our Res Hour Re our Res our Res Hour Re Hour Re our Res our Res our Res our Res Hour Re Hour Re our Res our Res our Res our Res Hour Re ponse sponse ponse Hour Response W PW 2 Year Onsite Repair 9x5 4 Hour Response 21 886 PW 2 Year Onsite Repair 24x7 4 Hour Response 25 215 PW 1 Year Onsite Repair 9x5 4 Hour Response 11 281 D sponse PW 2 Year Onsite Repair 9x5 4 Hour Response 21 886 PW 2 Year Onsite Repair 24x7 4 Hour Response 25 214 D ponse PW 1 Year Onsite Repair 24x7 4 Hour Response 12 994 PW 2 Year Onsite Repair 9x5 4 Hour Response 21 886 PW 2 Year Onsite Repair 24x7 4 Hour Response 25 21
321. ponse ponse ur Response Hour Res ponse 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 5 Year Onsite Repair 24x7 4 H 3 Year Onsite Repair 24x7 4 H 4 Year Onsite Repair 24x7 4 H 5 Year Onsite Repair 24x7 4 Hour Res 5 Year Onsite Repair 9x5 4 Ho ponse ur Response our Res our Res our Res our Res ponse ponse ponse ponse 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 1881 5129295 BladeCenter HS20 BladeCenter HS20 BladeCenter H 520 520 520 520 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 7 087 1883 BladeCenter H 29R5098 BladeCenter H 29R5099 BladeCenter H 5119295 5119299 2965097 2965098 BladeCenter BladeCenter BladeCenter 520 Director Software Support for 20 Agents 29R5099 41 5615 BladeCenter 520 BladeCenter 520 Director Software Support for to 50 Agents 80 day Startup support for BladeCenter included Blades 5119295 BladeCenter HS20 3 195 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 7967 5179298 BladeCenter 520 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 2 51J9300 BladeCenter H 51J9303 BladeCenter H 71Y2797 BladeCenter 71Y2798 BladeCenter 71Y2800 BladeCenter H 71Y2801 BladeCenter H
322. processors 4603516 xSeries x3655 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 13 13 580 6 417 5118569 xSeries x3655 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 1 737 2 100 5118580 3650 M3 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12 373 1 670 15 087 18 240 5119300 x3650 M3 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 9 493 1 280 10 206 11 972 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 917 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 13 1 500 13 580 16 417 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 3 845 4 689 5 669 3 year 9x5 VMware Software Support for Standard for up to 2 processors 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 12 066 14 587 5118575 3550 M2 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 1 783 2 175 2 629 5178576 3550 M2 year 24x7 VMware Software Support for Standard for up to 2 processors 2 939 3 585 4 334 5118577 x3550 M2 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 71Y2802 4x3550 M2 year 9x5 VMware Software Support for Advanced for up to 2 processors 3 053 71Y2809 x3550 M2 5118572 xSeries x3650 M2 5118573
323. processors 1 783 5178576 x3400 year 24x7 VMware Software Support for Standard for up to 2 processors 2 939 5178578 x3400 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 5128579 x3400 3 year 24x7 VMware Software Support for Standard for up to 2 processors 7 930 5129299 3400 5179300 3400 43 3840 xSeries x3400 90 day Startup support for System x 1 082 1 126 5128569 x3500 1 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 7978 5178570 3500 year 9x5 VMware Software Support for Standard for up to 2 processors 2 352 5178571 3500 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 668 5178572 x3500 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 3 845 5128575 x3500 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 1 783 5178576 x3500 year 24x7 VMware Software Support for Standard for up to 2 processors 2 939 55 1 6 52 5136580 9500 670 519299 0500 80 10 206 16 7112505 13500 3500 712809 2500 19 243 82 4603512 xSeries x3550 year 9x5 VMware Software Support for Enhanced for up to 2 processors 4 124 4603516 xSeries x3550 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 137 29R5097 xSeries x3550 IBM Director Software Support for up to 10 Agents
324. r 24x7 Remote Technical Support on Entry Midrange Tape Devices osa 1 690 1 Year 24x7 Remote Technical Support on Enterprise Tape Devices 7725 20858 19 878 15 939 24 004 0 748 ES E9343 FastT E9344 FastT E9345 FastT E9346 FastT ist T ST astT E9338 JFastT E9339 FastT E9340 FastT E9341 FastT 1E9342 FastT E9343 FastT E9338 JFastT E9339 FastT E9340 JFastT E9341 FastT E9342 JFastT astT 1E9344 FastT E9345 FastT E9346 FastT E9347 FastT E9348 FastT E9349 FastT astT E E9340 JFastT E9341 FastT 1E9342 FastT E9343 FastT S4000 S4000 S4000 S4000 S4000 S4000 S4000 4000 54000 54000 41 9354 54000 41 9355 054000 1E9350 054000 1E9351 054000 9352 54000 9353 054000 54000 54000 54000 41E9351 54000 41E9352 54000 APAPAPATATS ES GA A SSES A A A A A Ap APA 4 4 4 4 PW 2 Year Onsite Year Onsite ofe 5 7 Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite S sis Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite IE Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite PW 2 Year Onsite Ye
325. r 9x5 4 Hour Res ponse 40M7566 BladeCenter LS21 PW 1 Year Onsite Repair 24x7 4 Hour Response 1 102 PW i i 10N3985 BladeCenter HS20 40M7564 4077576 13P0943 40M7564 S S S S ojojo 2007578 13P0945 1097566 4097571 NINININIVMINININIo 13P0948 BladeCenter HS20 IBladeCenterHS20 520 IBladeCenterlS20 LS20 13P0943 BladeCenter 1520 40M7564 BladeCenter LS20 40M7576 BladeCenter 1520 PW PW PW PW PW PW PW PW PW PW PW PW PW Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite PW 2 Year Onsite Re Re Re Re Re Re Re Re Re Re Re Re Re Re Re Re Re Re Re Year Onsite Re PW 2 Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite PW 2 Year Onsite PW 2 Year Onsite Year Onsite Year Onsite Re Re Re Re Re Re Re Re Re Re pair 24x7 4 Hour Response H 13P0943 BladeCenter 520 PW 2 Year Onsite Repair 9x5 4 Hour Response 21293 pair 24x7 4 Hour Response pair 9x5 4 Hour Res pair 24x7 4 Hour Re pair 9x5 4 Hour Res pair 24 7 4 Hour pair 9x5 4 Hour Res ponse sponse ponse sponse ponse pair 24x7 4 Hour Response pair 9x5 4 Hour Re
326. r Advanced for up to 2 processors year 24x7 VMware Software Support for Advanced for up to 2 processors EN EN EN EN APATAT gt S A A w Ww W W w lt w 8 N A x 5 3 z E 6 E 6 o 5 ATA 71Y2805 BladeCenter 154 Advanced for up to 2 processors 71 2806 BladeCenter 154 year 9 5 VirtualCenter Heartbeat Software Support 6 71 2807 BladeCenter 154 71Y2808 BladeCenter 154 4603512 BladeCenter HS20 year 9x5 VMware Software Support for Enhanced for up to 2 processors 46D3515 BladeCenter HS20 year 9x5 VMware Software Support for Enhanced for BladeCenter 4603519 BladeCenter HS20 3 year 9x5 VMware Software Support for Enhanced for BladeCenter 5128572 BladeCenter 520 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 5128573 BladeCenter HS20 3 year 9x5 VMware Software Support for Standard for up to 2 processors 5128574 BladeCenter HS20 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 71Y2809 BladeCenter 154 5178569 BladeCenter HS20 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 5128575 BladeCenter 520 year 24 7 VMware Software Support for Foundation Essentials for to 2 processors 7981 12 6780 BladeCenter HS20 12X6783 BladeCenter HS20 year 24x7 VMware Software Support for Enhanced for BladeCenter 36 084 4 850 12X
327. r BladeCenter included Blades 46D3514 BladeCenter HS20 year 9x5 VMware Software Support for Enhanced for 6 to 8 processors 12 989 1 750 15 837 19 147 46D3515 BladeCenter HS20 year 9x5 VMware Software Support for Enhanced for BladeCenter 28 872 3 880 35 203 42 559 8720 41C5615 Chassis 80 day Startup support for BladeCenter included Blades 9 581 1 290 10 386 11 821 12X6783 Chassis year 24x7 VMware Software Support for Enhanced for BladeCenter 36 084 4 850 43 996 53 190 12X6787 Telco Chassis 3 year 24x7 VMware Software Support for Enhanced for BladeCenter 97 435 13 080 118 798 143 621 4603519 Telco Chassis 3 year 9x5 VMware Software Support for Enhanced for BladeCenter 77 946 1 5129298 Telco Chassis Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 20 030 2 690 5119303 Telco Chassis 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 59 490 7 980 41C5615 Chassis 80 day Startup support for BladeCenter included Blades 43 3840 assis 90 day Startup support for System 5119298 assis Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 5179303 assis 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x BladeCenter Chassis and Blad 1 41C5615 Chassis 80 day Startup support for BladeCenter included Blades 43X3
328. r MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or port for MS Windows or Linux Linux Linux Linux Linux Linux Linux Linux Linux Linux Linux Linux Linux Linux Linux Linux Red Red Red Red Red Red Red Red Red Red Red Red Red Red Red Red lat SUSE on lat SUSE on lat SUSE on lat SUSE on at SUSE on at SUSE on at SUSE on at SUSE on lat SUSE on lat SUSE on lat SUSE on lat SUSE on at SUSE on at SUSE on at SUSE on at SUSE on ard for up to 2 processors ard for up to 2 processors prise Enterprise Plus for up to 2 processors prise Enterprise Plus for up to 2 processors X 1 socket server X 1 socket server X 2 socket server X 2 socket server X 4 socket server X 4 socket server X 8 socket server X 8 socket server X 1 socket server X 1 socket server X 2 socket server X 2 socket server X 4 socket server X 4 socket server X 8 socket server X 8 socket server year 9x5 VirtualCenter Standard Software Support year 9x5 VirtualCenter Standard Software Support 3 year 9x5 VirtualCenter Standard Software Support 3 year 9x5 VirtualCenter Standard Software Suppo
329. r Onsite Repair 24x7 8 43X3852 xSeries x3200 3 Year Onsite Repair 24x7 4 H 43X3853 xSeries x3200 4 Year Onsite Repair 9x5 Next 43X3856 xSeries x3200 5 Year Onsite Repair 9x5 Next 43X3857 xSeries x3200 5 Year Onsite Repair 9x5 4 43X3858 xSeries x3200 5 Year Onsite Repair 24x7 4 28865 xSeries x3250 3 Year Onsite Repair 9x5 Next 5178866 xSeries x3250 3 Year Onsite Repair 9x5 4 Hour Response 2 170 Hour Res 68Y4930 xSeries x3200 3 Year Onsite Repair 24x7 8 our Res ponse Hour Committed Service CS Business Day ponse Business Day our Res ponse Business Day Hour Res ponse Hour Committed Service CS ur Response our Res ur Response ponse lour Response Hour Committed Service CS Business Day our Res ponse Business Day ur Response Business Day ur Response our Res ponse our Committed Service CS 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 43X3863 5 Year Onsite 9x5 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 4604063 xSeries x3950 3 Year Onsite Repair 9x5 4 Hour Response 4604064 xSeries x3950 3 Year Onsite Repair 24x7 4 Hour Response a 43 3860 3200 M2 3 Year Onsite Repair 24 7 4 Hour Response 4 Year Onsite Repair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 4604067 5 Year Onsite Repair 9x5 4 Hour Response 17 816 2 390 3 Year
330. r and System Director or VI wo x z 313 o jo ole lementation Services Servicel lementation Services Servicel alo SIs 3 o 5 5 v ES lementation Services Servicel or B lementation Services Service w 313 o o lementation Services Servicel ojo 313 5 4476211 xSeries x3455 65Y4952 xSeries x3455 65Y4954 xSeries x3455 lementation Services Servicel are for ESX Server lementation Services Service or BladeCenter and System x or IBM Director ojo 3 Fe lementation Services Servicel w x 313 v 65Y4955 xSeries x3455 plementation Services Service or VMware for ESX Server 7941 4418342 xSeries x3455 BM Implementation Services ServicePac for BladeCenter and System x 31 987 4418343 Series x3455 BM Implementation Services ServicePac for pre assembled BladeCenter and System X 44T6201 xSeries x3455 BM Implementation Services ServicePac for IBM Director 4476211 xSeries x3455 BM lementation Services ServicePac for VMware for ESX Server 3131313 pl 65Y4952 x3455 BM Implementation Services ServicePac for BladeCenter and System x Ss Sa 42 993 65Y4954 Series x3455 BM Implementation Services ServicePac for IBM Director Se aa sil 42 993 7943 JE 4418342 xSeries x3655 BM lementation Services ServicePac for
331. r disk systems Servicel or disk systems Service or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel or disk systems Servicel Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac standard implementation Pac standard implementation Pac standard implementation Pac standard implementation Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac standard implementation Pac standard implementation Pac standard implementation Pac standard implementation Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac standard implementation Pac standard implementation Pac standard implementation Pac standard implementation Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac basic implementation for Pac standard implementation Pac standard implementation Pac standard implementatio
332. rage disk system Provide up to two of your designated personnel with two 2 hours of basic skills instruction Number of hours of Service 24 hours IMO15 IBM Implementation Services ServicePac for disk systems DS4800 Install and implement one 1 disk system controller model DS4800 and up to ten 10 expansion enclosures Install Storage Manager on one 1 server Assist with the installation of the IBM host agent software on up to five 5 hosts Test and verify the operation of the System Storage disk system Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Document the installation Number of hours of Service 32 hours IMO16 IBM Implementation Services ServicePac for disk systems DS5000 Review and verify the installation of the DS5000 to ensure readiness Update BIOS and drivers of the FC Fiber Channel host bus adaptors on up to six 6 hosts Implement update multipath failover driver Install the DS5000 Storage Manager on the hosts and one management station Create up to six 6 arrays with Logical Unit Numbers LUNs create hosts and map LUNS to hosts Validate LUN availability on the hosts and test functionality Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction number of hours of Service 32 hours IMOO2 IBM Implementation Services ServicePac for disk systems DS6000 DS8000 Implement one 1 DS6000 or DS8000 us
333. ries x3400 xSeries x3400 xSeries x3400 xSeries x3400 3400 M2 3400 M2 3400 M2 a F 9 a A N 71Y3135 Schooner Appliance 5 Appliance 68Y5596 3500 M2 68Y5597 3500 M2 68Y5598 3500 M2 68Y5599 3500 M2 10N3985 xSeries x3455 13P0943 xSeries x3455 A E M a a A t m wo gt Lo A E M x x t 5 V 5 m wo e o 40M7576 xSeries x3455 10N3985 xSeries x3455 13P0943 xSeries x3455 40M7576 xSeries x3455 10N3989 xSeries x3655 13P0947 xSeries x3655 A 3 3 m gt 10N3986 x3550 M3 13P0944 x3550 M3 40M7565 x3550 M3 40 7577 x3550 M3 10N3988 x3650 M3 13P0946 x3650 M3 40 7579 x3650 M3 40M7567 x3650 M3 10N3986 x3550 M2 13P0944 3550 M2 40M7565 x3550 M2 40 7577 3550 M2 10N3988 xSeries x3650 M2 13P0946 xSeries x3650 M2 40M7579 xSeries x3650 M2 40M7567 xSeries x3650 M2 10N3988 x3450 13P0946 13450 40M7579 x3450 40M7567 x3450 z 3 A A S E M W EN a a x gt 8 x LA h E FA W t m wo w N 13P0948 xSeries 326 40 7569 xSeries 326 40M7581 xSeries 326 10N3985 xSeries x3400 z Year Onsite PW 1 Year Onsite W 1 Year Onsite Year Onsite PW 2 Year Onsite W 1 Year Onsite PW 1 Year Onsite PW 2 Year Onsi
334. ries x3455 ite H 5 l 3455 ite Repai d 4 k 43 3722 xSeries x3455 4 Year Onsite Repair 9x5 Next Business Day Series x3455 43X3724 xSeries x3455 4 Year Onsite Repair 24x7 4 Hour Response 5 803 6 979 xSeries x3455 5 Year Onsite Repair 9x5 Next Business Day 43 3726 xSeries x3455 5 Year Onsite Repair 9x5 4 Hour Response xSeries x3455 xSeries x3455 7941 xSeries x3455 i i xSeries x3455 i i xSeries x3455 xSeries x3455 4 Year Onsite Repair 24x7 4 Response 5118863 xSeries x3455 5 Year Onsite Repair 9x5 4 H ponse xSeries x3455 ite Re xSeries 3455 ite Repai i 38R3462 xSeries x3655 3 Year Onsite Repair 9x5 4 H esponse 38R3463 xSeries x3655 3 Year Onsite Repair 24x7 4 sponse 38R3464 xSeries x3655 4 Year Onsite Repair 9x5 4 Hour Response 5 738 769 6 169 7 236 3883465 Series x3655 4 Year Onsite Repair 24x7 4 Hour Response xSeries x3655 5 Year Onsite Repair 9x5 4 Hour Response xSeries x3655 xSeries x3655 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3550 M3 3 Year Onsite Repair 9x5 4 Hour Response 3550 3 3550 4 Year Onsite Repair 9x5 4 Hour Response 65Y5217 3550 4 Year Onsite Repair 24x7 4 Hour Response osvs218 passo 3 3550 5 Year Onsite Repair 24x7 4 Hour Response x3550 M3 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 3650 3 Year Onsite Repair 9x5 4 Hour Response 3650 3 65Y52
335. rs 3 668 5118572 x3850 x460 3 year 9x5 VMware Sol 5118573 x3850 x460 3 year 9x5 VMware Sol ftware Sup ftware Sup port for Foundation Essentials for up to 2 processors 3 845 port for Standard for up to 2 processors 5128574 3850 x460 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5128575 143850 x460 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 1 783 5128576 x3850 x460 year 24x7 VMware Software Support for Standard for up to 2 processors 2 939 3 year 24x7 VMware Software Su Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 8 socket server 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 4 socket server 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 8 socket server 2585037 kees Gecke 29R5099 xSeries x3800 pport for Standard for up to 2 processors 7 930 82 46D3512 xSeries x3800 year 9x5 VMware Software Support for Enhanced for up to 2 processors 4 124 4603513 xSeries x3800 year 9x5 VMware So 4603516 xSeries x3800 3 year 9x5 VMware Sol ftware Sup ftware Sup port for Enhanced for 3 or 4 processors port for Enhanced for up to 2 processors 46D3517 xSeries x3800 3 year 9
336. rt year 24x7 VirtualCenter Standard Software Support year 24x7 VirtualCenter Standard Software Support 3 year 24x7 VirtualCenter Standard Software Support 3 year 24x7 VirtualCenter Standard Software Support year 9x5 VMware Software Support for Advanced for up to 2 processors year 9x5 VMware Software Support for Advanced for up to 2 processors 3 year 9x5 VMware Software Support for Advanced for up to 2 processors 3 year 9x5 VMware Software Support for Advanced for up to 2 processors year 24x7 VMware Software Support for Advanced for up to 2 processors year 24x7 VMware Software Support for Advanced for up to 2 processors 3 year 24x7 VMware Software Support for Advanced for up to 2 processors 3 year 24x7 VMware Software Support for Advanced for up to 2 processors year 9x5 VirtualCenter Heartbeat Software Support year 9x5 VirtualCenter Heartbeat Software Support 3 year 9x5 VirtualCenter Heartbeat Software Support 3 year 9x5 VirtualCenter Heartbeat Software Support year 24x7 VirtualCenter Heartbeat Software Support year 24x7 VirtualCenter Heartbeat Software Support 3 year 24x7 VirtualCenter Heartbeat Software Support 3 year 24x7 VirtualCenter Heartbeat Software Support 7327 02 5128571 System X3200 M3 1 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 668 4 474 New MT 4603512 System X3200 M3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 4 124 46D3516 S
337. rt for Enhanced port for Foundation Essentials for up to 2 processors port for Foundation Essentials for up to 2 processors port for Standard for up to 2 processors port for Standard for up to 2 processors port for Enterprise Enterprise Plus for up to 2 processors pport for Enhanced port for Enterprise Enterprise Plus for up to 2 processors port for Foundation Essentials for up to 2 processors port for Foundation Essentials for up to 2 processors port for Standard for up to 2 processors port for Standard for up to 2 processors 80 1 6 for up to 2 processors for up to 2 processors for 3 or 4 processors for 3 or 4 processors for 6 to 8 processors for 6 to 8 processors for up to 2 processors for up to 2 processors for 3 or 4 processors for 3 or 4 processors for 6 to 8 processors for 6 to 8 processors or up to 2 processors or up to 2 processors or 3 or 4 processors 3 or 4 processors or 6 to 8 processors or 6 to 8 processors or up to 2 processors or up to 2 processors or 6 to 8 processors or 6 to 8 processors or BladeCenter or BladeCenter 852 7 738 9 355 J9302 71Y2800 x3850 M2 x3950 M2 x3950 M2 x3850 M2 x3950 M2 x3850 M2 x3950 M2 x3850 M2 x3950 M2 x3850 M2 x3950 M2 x3950 M2 x3850 M2 x3950 M2 x3850 M2 x3950 M2 x3850 M2 x3950 M2 x3950 M2 x3950 M2 x3950 M2 x3950 M2 x3850 M2 3 year 9x5 VMware Software Sup
338. rt for Enterprise Enterprise Plus for up to 2 processors 3 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 3 year 9x5 VMware Software Support for Standard for up to 2 processors 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors year 24x7 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors BladeCenter 152 BladeCenter LS2 3 year 24x7 VMware Software Su pport for Standard for up to 2 processors 5139300 sussos s 7 757 KS 712806 721280 712002 712005 712004 fe ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter 152 152 52 152 152 152 152 152 152 BladeCenter 152 BladeCenter 152 BladeCenter 15 BladeCenter 154 BladeCenter 154 4603512 4603515 4603516 4603519 5118569 5128570 5118571 B B B B B ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter ladeCenter LS LS LS LS LS LS LS LS 154 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 131917 3 year
339. rt provides 9x5 support b Platinum level support provides 24 x7 for customer critical operation problems c Designed primarily for the pilot phase of a VMware implementation d Support for full production environments is best provided by part numbers 12X6780 7 and 46D3512 19 Support for VCMS is not included within these part numbers Supported products http www 03 ibm com services sl products java3 html Select your country and the VMware product group for the 12X6780 7 and 46D3512 19 part numbers For the Gold and Platinum options select VMware Foundation Standard or Enterprise to see what is supported ServicePac for Support Line for VMware on System x or BladeCenter 71Y2797 98 4 71Y2800 2809 Basic level VMware support within a ServicePac not sold standalone only providing support on selected VMware products no guest OS or IBM Director support a Gold level support provides 9x5 support b Platinum level support provides 24 x7 for customer critical operation problems Designed primarily for the pilot phase of a VMware implementation f Support for full production environments is best provided by part numbers 12X6780 7 and 46D3512 19 9 Support for VCMS is only included with 71 2797 98 71 2800 01 4 71Y2806 09 Supported products http www 03 ibm com services sl products java3 html Select your country and the VMware product group for the 12X6780 7 and 46D3512 19 part numbers For the Gold and Platinum options select V
340. rvicePac add additional server A L 207 846 LT 207 846 L _ 485701 T 28 0654 28 064 Implementation Services for disk systems ServicePac standard implementation for 055000 IBM Implementation Services for disk systems ServicePac standard implementation for DS5000 IBM Implementation Services for disk systems ServicePac standard implementation for DS5000 Ro IBM Implementation Services for disk systems ServicePac standard implementation for DS5000 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 pl DS4700 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 DS4700 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 65Y5090 DS3950 IBM Im DS4700 IBM Im 51J9523 DS3950 IBM Implementation Services for disk systems ServicePac basic implementation for DS4000 lementation Services for disk systems ServicePac basic implementation for 054000 lementation Services for disk systems ServicePac basic implementation for 054000 65Y5091 DS3950 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 DS4700 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000 DS3950 IBM Implementation Services for disk systems ServicePac standard implementation for DS4000
341. rvicePac for pre assembled BladeCenter and System X 4476201 x3500 M3 BM Implementation Services ServicePac for IBM Director New MT w 3 or VMware for ESX Server lementation Services Service or B w o 5 o g leCenter and System x or pre assembled BladeCenter and System X or IBM Director or VI lementation Services Servicel ojo 31313 Services Servicel 7839 4428342 3500 2 4438343 3500 2 4476201 x3500 2 for ESX Server or BladeCenter and System x or IBM Director or VI lementation Services Servicel wlw AE 3 o o 5 ole v lt ols lementation Services Service lementation Services Servicel w x 313 lementation Services Servicel ware for ESX Server oio 313 o Fe v ES lementation Services or BladeCenter and System x or pre assembled BladeCenter and System X or IBM Director or VI lementation Services Servicel ojo 3 5 5 Fe lementation Services Servicel lementation Services Servicel are for ESX Server w h 313 o g 7940 4418342 Series x3455 4418343 xSeries x3455 44T6201 xSeries x3455 lementation Services Service or BladeCenter and System x or TBM Director IT 5 or VMware for ESX Server O ka il leCenter and System x pre assembled BladeCente
342. rvices eservicepac ControllerServlet wss All IBM Warranty and Maintenance terms are defined i in the Hardware Maintenance Operational Guide available at the following link Service Delivery Method SDM Customer Carry In Repair CCR Repair activity performed at IBM Service Centre If the product cannot be fixed with the help of remote support the customer is responsible to disconnect and bring the failing machine to an IBM designated location depot from where the machine will the machine will be sent on to the IBM Service Centre When the product is repaired by IBM the customer is then responsible to take the machine back and reactivate it Customer carry in products are accepted during local depot opening hours Monday to Friday only IBM Courier Repair ICR Repair activity performed at IBM Service Centre If the product cannot be fixed with the help of remote support an IBM designated courier will collect and bring back the repaired machine to the customer site The customer is responsible to disconnect and reactivate the machine Customer On site Exchange COE Product exchanged by Customer If the product cannot be fixed with the help of remote support a machine in good working order is sent to customer site for replacement by customer The customer is responsible to disconnect reactivate and return the replaced machine to IBM in accordance with IBM s instructions If customer does not return the defective machine if IBM so
343. s N w H w lementation Services ServicePat lementation Services ServicePat o w 3 5 o w ai ES a 2 993 o ES N g leie 212121 3131313 o 5 U U 2 2 z lementation Services ServicePat are for ESX Server lementation Services ServicePac for BladeCenter and System x or pre assembled BladeCenter and System X or IBM Director or VMware for ESX Server lementation Services ServicePac for BladeCenter and System x TT 42 993 lementation Services ServicePac for Director Sea 42 993 lementation Services ServicePac for VMware for ESX Server o o m 3 Fe Fe o Q E lementation Services ServicePat lementation Services ServicePat w 313 o o lementation Services ServicePat w o s o o ojojo 31313 5 5 5 o o a lementation Services ServicePac for BI w h 313 amp leCenter and System x lementation Services ServicePac for pre assembled BladeCenter and System X or IBM Director or VMware for ESX Server wo x z 313 o jo o lementation Services ServicePat lementation Services ServicePat ojo 3 5 Q lementation Services ServicePac for BladeCenter and System x or IBM Director or VI lementation Services ServicePat w 313 v lementation Services
344. s ponse pair 24x7 4 Hour Response pair 9x5 4 Hour Res pair 24x7 4 Hour Re pair 9x5 4 Hour Res pair 24x7 4 Hour Re pair 9x5 4 Hour Res ponse sponse ponse sponse ponse pair 24x7 4 Hour Response pair 9x5 4 Hour Res ponse pair 24x7 4 Hour Response pair 24x7 4 Hour Re sponse pair 24x7 4 Hour Response pair 24x7 4 Hour Response pair 24x7 4 Hour Re pair 9x5 4 Hour Res pair 24x7 4 Hour Re pair 9x5 4 Hour Res sponse ponse sponse ponse pair 24x7 4 Hour Response pair 9x5 4 Hour Res ponse pair 24x7 4 Hour Response pair 9x5 4 Hour Res pair 24x7 4 Hour Re pair 9x5 4 Hour Res ponse sponse ponse Year Onsite Repair 9x5 4 Hour Response Year Onsite Repair 24x7 4 Hour Response 4 514 m L E ES 5556 Impemenon E ca fe a RON T BladeCenter D TBM Implementation Services ServicePac for pre assembled BladeCenter and SystemX 21599 __ 4476201 BladeCenter PN41 plementation Services ServicePac for IBM Director 4476211 BladeCenter PN41 plementation Services ServicePac for VI or ESX Server 65Y4952 BladeCenter 41 IBM Implementation Services ServicePac for BladeCenter and System x TT 65Y4954 BladeCenter PN41 Implementation Services ServicePac for Director OOo JJ 42 993 65Y4955 BladeCenter PN41 Implementation Services ServicePac for VI or ESX Server OOo EE 7870 442834
345. s ServicePa pl oio 313 jz SIS are for ESK Server lementation Services ServicePac for BladeCenter and System x or pre assembled BladeCenter and System X or IBM Director or VI pl plementation Services ServicePa ojo 313 lementation Services ServicePat 7 4438342 4438343 4476201 4476211 w x 3 3 z pl plementation Services ServicePa are for ESX Server pl ojo 313 o ole Q lementation Services ServicePac for BladeCenter and System x IBM Director lementation Services ServicePac for VI plementation Services ServicePa pl are for ESX Server oio SIs 313 U g a ES SIS lementation Services ServicePac for BladeCenter and System x or pre assembled BladeCenter and System X or IBM Director or VI x 3 o pl plementation Services ServicePa pl w o o lementation Services ServicePat lementation Services ServicePat are for ESX Server w 313 o o p 65Y4952 x3650 2 plementation Services ServicePac for BladeCenter and System x 65Y4954 x3650 2 BM Implementation Services ServicePac for IBM Director 65Y4955 Series x3650 M2 BM Implementation Services ServicePac for VMware for ESX Server 7948 4418342 x3450 BM Implementation Services ServicePac for BladeCenter and System x w 313131313 9 2 fa 449343 4416201 4476211 65Y4952 65Y4954 65Y4
346. s who sell the related IBM hardware With these ServicePac you get an off the shelf upgrade solution at the same time you purchase the IBM machine The number of unique ServicePac part numbers are kept to a minimum with each number supporting a range of machine types To select the correct number supporting the machine type you can use a selection guide that includes a complete list of machine types with cross references Alternatively you can find the ServicePac prices and information at www developer ibm com cod spst servicepac extProductSelectorWWW do You can order ServicePacs by part number through SAP in the same way that you order your IBM hardware The simple registration process ensures that you receive fast and efficient coverage Remote Technical Support ServicePac RTS ServicePac for System x Blade 90 day Startup Support Initial Remote Telephone Support of an individual System x or Blade server and its Server Proven Configuration on questions relating to a Initial set up and configuration support of the IBM System x or Blade Server during the 90 days b Error free launch of the IBM System x OS Microsoft Windows server or Red Hat Novell SUSE Linux only in the clients environment c Remote assistance with the installation of the IBM System x options d Support to analyze machine failures to check that the hardware is working fault free or returning the machine to factory installed defaults Service does not include assistan
347. server 4 794 643 5 155 6 047 5129300 3950 x460 5139301 asso 0 52 S i i 8879 2X6784 x3950 x460 d A 2X6785 3950 x460 43X3840 x3950 x460 x3950 x460 3 year 9x5 VMware Software Support for Enhanced for 3 or 4 processors 20 042 2 690 24 437 29 543 5178569 x3950 x460 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 1 737 2 100 5128570 4x3950 x460 year 9x5 VMware Software Support for Standard for up to 2 processors 5 5138574 516575 esso deo sess 9950 2460 Co esso x 60 2150 13P0948 PW 2 Year Onsite Repalr 9x5 4 Hour Response xSeries x3250 Series x3250 10N3999 x3350 PW 2 Year Onsite Repair 9x5 4 H 40 7565 3350 61P7669 4x3350 PW 1 Year Onsite Repair 9x5 4 Hour Response mn 10N3986 x3350 PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repel 9x5 4 Hour Response 3350 x3350 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response BE PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7569 xSeries x3250 PW 1 Year Onsite Repair 24x7 4 Hour Response 40M7581 xSeries x3250 Year Onsite Repair 9x5 4 Hour Response 10N3985 System X3250 PW 2 Year Onsite Repair 24x7 4 Hour Response 13P0943 System X3250 PW 2 Year Onsite Repair 9x5 4 Hour Response 2 293 308 2 502 2 871 40 7564 System 3250 PW 1 Year Onsite Repair 24x7 4 Hour Response 1 706
348. siness Da 132096 Switch Year Onsite Repair 24x7 4 Hour Respoi PW 2 Year Onsite Repair 9x5 Next Business ibre Switch PW 2 Year Onsite Repair 9x5 4 Hour Respon ibre Switch PW 2 Year Onsite Repair 24x7 4 Hour Respol ibre Switch ibre Switch Year Onsite Repair 9x5 4 Hour Respoi E9405 Fibre Switch Year Onsite Repair 24x7 4 Hour Resp E9406 Fibre Switch PW 2 Year Onsite Repair 9x5 Next Business ibre Switch PW 2 Year Onsite Repair 9x5 4 Hour Respon Fibre Switch PW 2 Year Onsite Repair 24x7 4 Hour Respo E9403 Fibre Switch Year Onsite Repair 9x5 4 Hour Respon Fibre Switch Year Onsite Repair 24x7 4 Hour Respt E9406 Fibre Switch PW 2 Year Onsite Repair 9x5 Next Business E9407 Fibre Switch PW 2 Year Onsite Repair 9x5 4 Hour Respon 40 PW 2 Year Onsite Repair 24x7 4 Hour Respol 1E9415 Fibre Switch Year Onsite Repair 9x5 Next Business E9416 Year Onsite Repair 24x7 4 Hour Respoi 7 E9418 Fibre Switch PW 2 Year Onsite Repair 9x5 Next Business E9419 42 ofe gt gt 5 7 Jg lt Year Onsite Repair 9x5 4 Hour Respol 41E9414 Fibre Switch PW 2 Year Onsite Repair 24x7 4 Hour Response 28 112 3 770 30 670 35 184 2 3 v z 5 a 6 D 5 a Year Onsite Repair 9 5 Business Jg lt A z 5 8 IE a 5 la 7 6 D 3 o Year Onsite Repair 9x5 Next Business A 2 A Jg lt S a 2 7 6
349. siness Dey 2 1576 KA 295270 fever Onsite Repair 6x18 Next Business Day 3374 57 755 2952s reina D Year Onsite Repair 6x18 Next Business Dey O _ zer 2952s fremna fover Onsite Repair 6x18 Next Business Day F7 Year Onsite Repair 6x18 Next Business Dey paf fremna Onsite Repair 6x18 Next Business Day 7 2952 Year Onsite Repair 6x18 Next Business Day UUN SINE TINN Year Onsite Repair 6x18 Next Business Day 295277 Year Onsite Repair 6x18 Next Business Day gt ess 295231 NI Year Onsite Repair 6x18 Next Business Dey 0 0 0_O _ eas 295255 D Year Onsite Repair 6x18 Next Business Dey ez 295277 3 Year Onsite Repair 6x18 Next Business Dey ess 29525 D Year Onsite Repair 6x18 Next Business Dey ess eavaiza D Year Onsite Repair 6x18 Next Business Dey 29R5250 Terminal 3 Year Onsite Repair 6x18 Next Business E 2985231 2985283 H 2585256 2985257 2985256 29
350. site Repair 24x7 4 Hour Response 2X6885 5 Year Onsite Repair 9x5 4 Hour Response 2X6886 5 Year Onsite Repair 24x7 4 Hour Response FH 3 Year Onsite Repair 24x7 4 Hour Response 65Y0072 4 Year Onsite Repair 24x7 4 Hour Response 65Y0073 5 Year Onsite Repair 24x7 4 Hour Response Remote Technical M BladeCenter HS20 429 519299 BladeCenter HS20 7 087 1883 BladeCenter HS20 2985098 BladeCenter 520 2985099 BladeCenter 520 5129295 BladeCenter 520 5119299 BladeCenter 520 2985097 BladeCenter 520 2985098 BladeCenter 520 Director Software Support for to 20 Agents 5 338 719 6 039 6 502 5129300 BladeCenter 520 5129303 BladeCenter 520 7870 71Y2807 BladeCenter HS22 3 year 9x5 VirtualCenter Heartbeat Software Support 15 392 2 070 71Y2808 BladeCenter HS22 year 24x7 VirtualCenter Heartbeat Software Support 7 696 71Y2809 BladeCenter HS22 71Y2803 BladeCenter LS22 3 year 9x5 VMware Software Support for Advanced for up to 2 processors 8 249 71Y2805 BladeCenter 1522 71Y2806 BladeCenter 1522 year 9x5 VirtualCenter Heartbeat Software Support 6 436 7901 71Y2801 BladeCenter LS22 71Y2802 BladeCenter 1522 year 9x5 VMware Software Support for Advanced for up to 2 processors 3 053 71Y2807 BladeCenter LS22 3 year 9x5 VirtualCenter Heartbeat Software Support 15 392 2 070 7902 71Y2807 BladeCenter 71Y2808 BladeCenter LS42 year 24x7 VirtualCenter Heartbeat Software Support
351. site Repair 24x7 4 Hour Response 57 867 3 Year Onsite Repair 9x5 Same Business Day 59 759 3 Year Onsite pair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 4 Hour Response 28 133 3 Year Onsite Repair 9x5 Same Business Day 24 486 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu Day Response Day Response Day 3 Year Onsite Repair 24x7 4 Hour Response 53 346 3 Year Onsite Repair 9x5 Same Business Day 25 141 3 Year Onsite pair 24x7 4 Hour Response 3 Year Onsite Repair 9x5 Same Business Day 34 546 3 Year Onsite Repair 24x7 4 Hour Response 53 346 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu
352. site Repair 9x5 4 Hour Response 4368 ExERL PW 2 Year Onsite Repair 24x7 4 Hour Response 40M7569 x3200 M2 W 1 Year Onsite Repair 24x7 4 Hour Response b 40M7581 3200 M2 PW 1 Year Onsite Repair 9x5 4 Hour Response 1 563 1 704 E 10N3982 xSeries 3950 PW 2 Year Onsite Repair 24x7 4 Hour Response 12 697 PW 2 Year Onsite Repair 9x5 4 Hour Response 7145 PW 2 Year Onsite Repair 24x7 4 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response SS PW 2 Year Onsite Repair 24x7 4 Hour Response 10N3997 Series 3755 PW 2 Year Onsite Repair 9x5 4 Hour Response 10 962 61P7664 xSeries 3755 PW 1 Year Onsite Repair 24x7 4 Hour Response 3850 2 W 2 Year Onsite Repair 9 5 4 Hour Response X3950M2 ___ O M2 PW 2 Year Onsite Repair 9x5 4 Hour Response 61P7662 PII M2 W 1 Year Onsite Repair 24x7 4 Hour Response 395 2 2 W 1 Year Onsite Repair 24 7 4 Hour Response 61P7663 EE 2 W 1 Year Onsite Repair 9x5 4 Hour Response X3950M2 2 W 1 Year Onsite Repair 9 5 4 Hour Response 7233 Z EE amas 3850 2 PW 2 Year Onsite Repair 24x7 4 Hour Response 395 72 2 PW 2 Year Onsite Repair 24x7 4 Hour Response 68Y5596 3500 M3 Year Onsite Repair 24x7 4 sponse 68 5597 3500 M3 Year Onsite Repair 9x5 4 H ponse 68Y5598 3500 M3 PW 2 Year Onsite Repair 24x7 4 Hour Response 685599 10 3986 10 3999 40 7565 61 7669 10 3986 10 3999 40 7565 3500 3 xSe
353. site Repair 9x5 Same Business 5 480 42V1875 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 6 303 42V1870 Tape Library 3 Year Onsite Repair 9x5 Same Business 42V1871 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 42V1870 Tape Library 3 Year Onsite Repair 9x5 Same Business Day 42V1871 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 42V1874 Tape Library 3 Year Onsite Repair 9x5 Same Business Day 42V1875 Tape Library 3 Year Onsite Repair 24x7 4 Hour Response 3576 E9U E 5178745 1 Year Onsite Repair 9 5 Same Business Day 5118746 1 Year Onsite Repair 24 7 4 Hour Response 518749 3 Year Onsite Repair 9x5 Same Business 26 967 5118756 3 Year Onsite Repair 24x7 4 Hour Response 30 066 H23 3 Year Onsite Repair 9x5 Next Business Day 5138744 1 Year Onsite Repair 24x7 4 Hour Response Hour Response xt Business Day 4418562 3 Year Onsite Repair 9x5 4 Hour Response 4428563 3 Year Onsite E 24x7 4 Hour Response Hour Response ur Response Hour Response ur Response ur Response Hour Response Hour Response Drive 3 Year Onsite Repair 24x7 4 Hour Response SE New 12275892 3 Year Onsite Repair 9x5 4 Hour Response 4 581 4 993 5 739 4415893 3 Year Onsite Repair 24x7 4 Hour Response 5 496 44T5892 3 Year Onsite Repair 9x5 4 Hour Response 4 581 3581 F28 448566 Drive Em Tape Drive Tape Drive i F38 Tape Drive EE Tape Drive Tape Drive 1 Drive
354. skills Windows Linux Director skills excluded from Gold and Platinum options d Provides 9 x 5 coverage For customer critical operation problems 24 x 7 gt Part Numbers 12X6780 to 12X6787 Complements the total VMware solution from by supporting the following ESX Server VMFS Virtual SMP VC Agent Update Manager and Consolidated Backup High Availability VMotion Storage VMotion VCMS Red Hat Linux Novell SuSE Linux IBM Director f Helps reduce downtime and therefore increase productivity g Allows the packaging of software support into the HW and SW Sale h Provides defect support i Supplements internal staff with IBM s skills in these product areas j Support Line staff have many years of experience in supporting environments from multiple vendors and dealing with multiple escalation routes to the different vendors VMware Microsoft Red Hat Novell SuSE enabling us to provide integrated support j Part Numbers 46D3512 to 46D3519 provide 8x5 office hours Monday to Friday support k Highest level of support available within a ServicePac for VMware envrionments on System x Blade 1 IBM s recommended ServicePac part numbers for VMware support ServicePac for Support Line for VMware on System x or BladeCenter 51J78569 8580 Basic level VMware support within a ServicePac not sold standalone only providing support on selected VMware products no guest OS or IBM Director support a Gold level suppo
355. skills instruction Number of hours of Service 24 hours IMO10 IBM Implementation Services ServicePac for System x pre assembled BladeCenter Update BIOS and Firmware as required Install up to three 3 blades in BladeCenter chassis Install a supported Microsoft operating system or a supported Linux operating system and configure basic networking Test and verify the operation of the BladeCenter Provide up to two 2 of your designated personnel with two 2 hours of basic skills instruction Number of hours of Service 16 hours IMO11 IBM Implementation Services ServicePac for IBM Director Implement IBM Director with one 1 management server and up to two 2 managed systems Install and configure IBM Director Server on one 1 supported system and IBM Director Agent and IBM Director Console on up to two 2 supported systems Test and verify the operation of IBM Director Provide up to two 2 personnel with up to four 4 hours of basic skills instruction Number of hours of Service 24 hours IMO12 Implementation Services ServicePac for for 5 Server Implement 5 Server one 1 supported system Install configure VMWare 5 Server to support up to four 4 virtual machines within single supported system Test and verify the operation of VMWare 5 Server and virtual machines Provide up to two 2 personnel with up to four 4 hours of basic skills instructio
356. tation Services ServicePac for IBM Director 4476211 x3350 BM lementation Services ServicePac for VMware for ESX Server w 31313 o Fe 9 313 6514052 65149554 5514955 E 44968343 4476201 4476211 6514052 6514954 6514955 z o jo wo 313 3 or IBM Director lementation Services ServicePac for VMware for ESX Server lementation Services ServicePat g lementation Services ServicePac for BladeCenter and System x lementation Services ServicePac for pre assembled BladeCenter and System X IBM Director or VI w 3 5 5 Q lementation Services ServicePat 0 lementation Services ServicePat are for ESX Server g 3131313 5 5 Q lementation Services ServicePac for BladeCenter and System x or IBM Director or VMware for ESX Server lementation Services ServicePat w z 3 5 g wo 313 lementation Services ServicePat g 4418342 System X3250 M Implementation Services ServicePac for BladeCenter and System x 4418343 System X3250 BM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 lementation Services ServicePac for BladeCenter and System x Ke iz ee lementation Services ServicePac for IBM Director O Services ServicePac for VMware for ESX Server i zl lementation Services ServicePa
357. tation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for d lementation Services for di isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi isi systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac standard implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implementation for DS4000 systems ServicePac basic implem
358. te PW 2 Year Onsite Re Re Re Re Re Re Re pair 9x5 4 H pair 24x7 4 pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 our Response PW 2 Year Onsite Repair 9x5 4 Hour Response 4 429 PW Schooner Solution Support Maintenance Option 1 Year 24x7x4 48 798 Hour Response PW 2 Year Onsite Repair 9x5 4 Hour Response 2 293 D PW 1 Year Onsite Repair 9x5 4 Hour Response 1 213 PW 2 Year Onsite Repair 24x7 4 Hour Response 8 138 Hour Response PW 1 Year Onsite Repair 9x5 4 Hour Response 3 654 PW 2 Year Onsite Repair 24x7 4 Hour Response 4 957 666 5 402 PW 2 Year Onsite Repair 9x5 4 Hour Response 2 829 p Hour Response our Response Hour Response PW 2 Year Onsite Re Year Onsite Re Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re Year Onsite Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re Year Onsite Year Onsite Re PW 2 Year Onsite Re PW 2 Year Onsite Re W Year Onsite Year Onsite pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H pair 24x7 4 pair 9x5 4 H our Res our Res our Res our Res our Res our Res our Res our Res ponse Hour Response ponse Hour Response ponse Hour Response ponse Hour Response
359. te 054000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 68Y5186 DS4000 Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5187 DS4000 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers 054000 Migration Services for data for open systems ten 10 terabytes of data from to ten servers DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 054000 Addition to IBM Migration Services for data for open systems 5 add additional server DS4000 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers DS4000 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers DS4000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 054000 Addition to IBM Migration Services for data for open systems ServicePac add additional server FastT IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers FastT IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers FastT IBM Migration Services for data for open systems ten 10 terabytes o
360. te 3 Year Onsite 3 Year Onsite 3 Year Onsite 3 Year Onsite Repair 24x7 4 Hour Response 22 59 3 Year Onsite 3 Year Onsite 3 Year Onsite Repair 9x5 Same Business Day 37 170 3 Year Onsite Repair 24x7 4 Hour Response 42 708 3 Year Onsite Re 3 Year Onsite 3 Year Onsite pair 9 5 Same pair 24 7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu pair 24x7 4 Hour pair 9x5 Same Bu Day Response Day Response Day Response Day Response Day Response Day Response
361. te Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re 3 Year Onsite Re pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x pair 6x 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8 Next Business 8
362. te Repair 24 7 4 3 Year Onsite Repair 9x5 4 H 3 Year Onsite Repair 24x7 4 4 Year Onsite Repair 9x5 4 H 4 Year Onsite Repair 24x7 4 5 Year Onsite Repair 9x5 4 H 3 Year Onsite Repair 9x5 4 H 3 Year Onsite Repair 24x7 4 H 4 Year Onsite Repair 24x7 4 5 Year Onsite Repair 9x5 4 H 5 Year Onsite Repair 24x7 4 3 Year Onsite Repair 9x5 4 H 3 Year Onsite Repair 24x7 4 H 4 Year Onsite Repair 9x5 4 H 4 Year Onsite Repair 24x7 4 H 5 Year Onsite Repair 9x5 4 H 5 Year Onsite Repair 24x7 4 3 Year Onsite Repair 9x5 4 H 3 Year Onsite Repair 9x5 4 H 3 Year Onsite Repair 24x7 4 4 Year Onsite Repair 9x5 4 H Hour Response lour Response Hour Response ur Response our Response ur Response ur Response our Response Hour Response ur Response our Response ur Response our Response ur Response our Response ur Response Hour Response lour Response ur Response Hour Response ur Response oi 4 Year Onsite Repair 24x7 4 Hour Response 7 978 1 070 5 Year Onsite Repair 9x5 4 H 5 Year Onsite Repair 24x7 4 H ur Response our Response 12X6882 BladeCenter 520 3 Year Onsite Repair 24x7 4 H our Res ponse 12X6883 12X6884 BladeCenter 520 4 Year Onsite Repair 24x7 4 H 2X6885 BladeCenter HS20 5 Year Onsite Repair 9x5 4 H 2X6886 BladeCenter 520 5 Year Onsite Repair 24x7 4 H BladeCenter HS20 4 Year Onsite Repair 9x5 4 H 4604244 BladeCenter 1522 ur Response our Response lour Response our Response 4428025 Bl
363. te Repair 24x7 4 H 7947 13P0946 xSeries x3650 2 PW 2 Year Onsite Repair 9x5 4 H xSeries x3650 M2 40M7567 xSeries x3650 M2 7948 3450 PW 2 Year Onsite Repair 9x5 4 H 40M7579 3450 40 7567 3450 7969 ET xSeries 326 PW 2 Year Onsite Repair 9x5 4 H 40M7569 xSeries 326 40M7581 xSeries 326 7973 xSeries x3400 PW 2 Year Onsite Repair 24x7 4 Hour Response 13 0943 xSeries x3400 PW 2 Year Onsite Repair 9x5 4 Hour Response 40M7564 xSeries x3400 40M7576 xSeries x3400 7974 xSeries x3400 40M7576 xSeries x3400 7975 40M7564 xSeries x3400 40M7576 xSeries x3400 7976 3400 40M7576 3400 PW PW PW PW PW Year Onsite Repair 24x7 4 H Year Onsite Repair 9x5 4 H Year Onsite Repalr 24x7 4H Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 Year Onsite Repel 9x5 4H Year Onsite Repair 24x7 4 Year Onsite Repair 9x5 4 H ur Response our Response our Response lour Response ur Response ur Response our Response ur Response ur Response ur Response Hour Response lour Response Hour Response lour Response our Response lour Response Hour Response lour Response Hour Response lour Response 7977 10 3984 3500 PW 2 Year Onsite Repair 24 7 4 Hour Response 6 12
364. te Repair 24x7 4 Hour Response gt acks PW 2 Year Onsite Repair 24x7 4 Hour Response 7 acks gt 68Y5168 DS4000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 348 748 DS4000 dition to Migration Services for data for open systems ServicePac add additional terabyte 054000 dition to Migration Services for data for open systems ServicePac add additional server DS4000 M Migration Services for data for open systems two 2 terabytes of data from up to two servers DS4000 M Migration Services for data for open systems five 5 terabytes of data from up to five servers 24 430 DS4000 M Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS4000 dition to Migration Services for data for open systems ServicePac add additional terabyte DS4000 dition to Migration Services for data for open systems ServicePac add additional server DS4000 M Migration Services for data for open systems two 2 terabytes of data from up to two servers DS4000 M Migration Services for data for open systems five 5 terabytes of data from up to five servers DS4000 M Migration Services for data for open systems ten 10 terabytes of data from up to ten servers DS4000 dition to IBM Migration Services for data for open systems Service
365. te Repair 24x7 4 Response 5 Year Onsite Repair 9x5 4 H esponse 3 Year Onsite 9x5 4 4 Year Onsite Repair 9x5 4 Hour Response 2 170 4 Year Onsite Repair 24x7 4 Hour Response 2 955 5 Year Onsite Repair 9x5 4 ponse 5 Year Onsite Repair 24x7 4 Response 3 Year Onsite 4 Year Onsite Repair 24x7 4 Repair 9x5 4 Response lour Response 408 5567 EES 1 Cas 7 5118877 Series 43250 4 Year Onsite Repair 24x7 4 Hour Response 1 916 2 061 2 390 5118878 xSeries x3250 i i 5118879 xSeries x3250 68Y4926 x3250 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 4251 System X3250 3 Year Onsite Repair 9x5 Next Business Day System X3250 ite Repai H System X3250 ite Repai 5118869 System X3250 ite Repai H System X3250 ite Repai System X3250 ite Repai System X3250 5 Year Onsite Repair 9x5 4 Hour Response 68Y4930 System X3250 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 4252 System 3250 3 Year Onsite Repair 24x7 4 Hour Response 5118876 System X3250 4 Year Onsite Repair 9x5 4 Hour Response System X3250 4 Year Onsite Repair 24 7 4 Hour Response 5118878 System X3250 5 Year Onsite Repair 9x5 4 Hour Response EI System X3250 5 Year Onsite Repair 24x7 4 Hour Response 68Y4926 System X3250 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 4347 xSeries x3 3 Year Onsite Repair 9x5 Next Business Day xSeries x3 3 Year Onsite Repair 9x
366. tem pre assembled BladeCenter and System or IBM Director or VMware for ESK Server plementation Services for BladeCenter System zzz HET KH plementation Services ServicePac for IBM Director Sea JJ P pl pl z 3 o 4418343 xSeries 3400 pl pl plementation Services ServicePa plementation Services ServicePa pl 44T6201 xSeries x3400 lementation Services ServicePat o 44 621 65Y4952 x3400 65Y4954 x3400 65Y4955 xSeries x3400 4418342 3400 4418343 3400 4476201 4x3400 4476211 3400 65 4952 3400 65 4954 3400 65Y4955 x3400 4438342 3500 4428343 x3500 44T6201 x3500 44T6211 x3500 65Y4952 3500 65Y4954 3500 65Y4955 3500 xSeries x3400 lementation Services ServicePat 1 3 Ed Ee 212121 3143131313 o v ES z lementation Services ServicePac for VMware for ESX Server EM JJ em 42 993 leCenter and System x plementation Services ServicePac for pre assembled BladeCenter and System X or IBM Director or VI lementation Services ServicePac for BI w z 3 Q w z 3 wo z 313 5 5 5 ole lementation Services ServicePat lementation Services ServicePat ware for ESX Server w lementation Services ServicePac for BI D leCenter and System x lementation Services ServicePac for IBM Direc
367. ten 10 terabytes of data from up to ten servers 68Y5169 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5 DS6000 DS8000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 68Y5186 BM Migration Services for data for open systems two 2 terabytes of data fr p to two servers 68Y5187 BM Migration Services for data for open systems five 5 terabytes of data p to five servers 68Y5 056000 058000 Migration Services for data for open systems ten 10 terabytes of data to ten servers 68Y5189 Addition to IBM Migration Services for data for open systems ServicePac add ad terabyte 68Y5 DS6000 DS8000 Addition to Migration Services for data for open systems ServicePac add additional server 68Y5211 DS6000 DS8000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5212 DS6000 DS8000 BM Migration Services for data for open systems five 5 terabytes of data 68Y5213 DS6000 DS8000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5214 DS6000 DS8000 ition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 DS6000 DS8000 ition to IBM Migration Services for data for open systems ServicePac add additional server 28192 056000 058000 ac for disk systems DS6000 DS8000 28192 056000 058000 ac for disk systems DS6000 D
368. terabytes of data from up to two servers DS4000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5 DS4000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5169 054000 Addition to Migration Services for data for open systems ServicePac add additional terabyte 68Y5 DS4000 Addition to IBM Migration Services for data for open systems ServicePac add additional server 68Y5186 054000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5187 54000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5 68Y5167 ua lt 3 njo VD wje M o 68Y5 DS4000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5189 054000 Addition to Migration Services for data for open systems ServicePac add additional terabyte 68Y5 54000 Addition to Migration Services for data for open systems ServicePac add additional server 68Y5211 054000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5212 054000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5213 054000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y521
369. tes of data from up to ten servers 68Y5169 053950 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS4700 O Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS3950 Addition to IBM Migration Services for data for open systems ServicePac add additional server Addition to IBM Migration Services for data for open systems ServicePac add additional server 053950 Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5170 68Y5186 ps4700_ BM Migration Services for data for open systems two 2 terabytes of data from up to two servers J forsy Migration Services for data for open systems five 5 terabytes of data from up to five servers Migration Services for data for open systems five 5 terabytes of data from up to five servers Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Migration Services for data for open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte FE Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte Addition to IBM Migration Services for data for open systems ServicePac add additional server n Addition to IBM Migration Services for data for open systems Se
370. teway Service g 2 750 22 125 25 839 9125 year ETS gateway Service additional LPAR Implementation pSeries Implementation Services ServicePac for System p LPAR Impl mentation pSeries pSeries 510 4458198 pseries 510 pSeries pSeries pSeries 570 4458198 pSeries 570 p5 595 p5 595 5 595 5406 870 Implementation Services ServicePac for System i LPAR Implementation IBM Implementation Services ServicePac for System i LPAR Implementation II 32950 LI ii S REHILSTORE Warranty Upgrade LO INR ness ESO __ 4475991 pos Printer Year Onsite Repair 24x7 Same Business Day 662 223 1788 2075 EA T Tel 96 946 Ec NE pus m OO 118 Es asoo 722 743 New MT 5138755 Terminal 3 Year Onsite Repair 24x7 Same Business Day 186 1 485 1782 EES 3 Year Onsite Repair 24x7 Same Business Day 2 339 2 549 2 930 erminal Year Onsite Repair 24x7 Same Business Day erminal Year Onsite Repair 24x7 Same Business Day J8755 Terminal Year Onsite Repair 24x7 Same Business Day rminal Year Onsite Repair 24x7 Same Business Day Year Onsite Repair 24x7 Same
371. tion Services for data for open systems ten 10 terabytes of data from up to ten servers 056800 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 056800 Addition to IBM Migration Services for data for open systems ServicePac add additional server 056800 Migration Services for data for open systems two 2 terabytes of data from up to two servers 056800 Migration Services for data for open systems five 5 terabytes of data from up to five servers 056800 Migration Services for data for open systems ten 10 terabytes of data from to ten servers DS6800 dition to Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 DS6800 ition to IBM Migration Services for data for open systems ServicePac add additiona 1 522 7 418192 056800 Implementation Services for disk systems 056000 058000 52988 2 4418192 056800 Implementation Services for disk systems 056000 058000 52988 1812 68Y5166 054000 IBM Migration Services for data for open systems two 2 terabytes of data from to two servers 76 288 KA l 68 5167 054000 Migration Services for data for open systems five 5 terabytes of data from up to five servers 174 374 Reg 68Y5168 054000 Migration Services for data for open systems t
372. tion to Migration Services for data for open systems ServicePac add additional terabyte FastT dition to IBM Migration Services for data for open systems ServicePac add additional server rm FastT M Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5212 FastT M Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5213 FastT M Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5214 5 dition to Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 FastT dition to Migration Services for data for open Systems ServicePac add additional server 68Y5167 DS6800 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5168 DS6800 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 056800 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte DS6800 Addition to IBM Migration Services for data for open systems ServicePac add additional server 056800 Migration Services for data for open systems two 2 terabytes of data from up to two servers 056800 Migration Services for data for open systems five 5 terabytes of data from up to five servers 056800 Migra
373. tion to IBM Migration Services for data for open systems ServicePac ad Addition to IBM Migration Services for data for open systems ServicePac ad A DS4800 DS4800 DS4800 ES DS4800 82A DS4800 ke 555052 54800 DS4800 DS4800 DS4800 DS4800 DS4800 DS4800 DS4800 65Y5092 54800 5119524 054800 65 5092 054800 ditional terabyte ditional server lementation for 054800 lementation for 054800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation for DS4800 lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems ServicePac im lementation Services for disk systems Serv
374. tion to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5 056000 058000 Addition to Migration Services for data for open systems ServicePac add additional server 68Y5211 DS6000 DS8000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 68Y5212 56000 058000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5213 56000 058000 BM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68Y5214 DS6000 DS8000 ition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 DS6000 DS8000 ition to IBM Migration Services for data for open systems ServicePac ad 4428192 DS6000 DS8000 BM Implementation Services ServicePac for disk systems DS6000 DS8000 28192 56000 058000 BM Implementation Services ServicePac for disk systems DS6000 DS8000 28192 56000 058000 BM Implementation Services ServicePac for disk systems DS6000 DS8000 28192 056000 058000 BM Implementation Services ServicePac for disk systems DS6000 DS8000 66 DS6000 DS8000 BM Migration Services for data for open systems two 2 terabytes of data from up to two servers 67 DS6000 DS8000 BM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5168 DS6000 DS8000 BM Migration Services for data for open systems
375. to 2 processors year 9x5 VMware Software Sup port for Enterprise Enterprise us for up to 2 processors 5178573 xSeries x3655 3 year 9x5 VMware Software Support for Standard for up to 2 processors 6 346 5178574 xSeries x3655 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 9 895 5178575 xSeries x3655 5178576 xSeries x3655 5118577 xSeries x3655 year 24x7 VMware Software Su year 24x7 VMware Software Su year 24x7 VMware Software Su pport for Foundation Essentials pport for Enterprise Enterprise for up to 2 processors pport for Standard for up to 2 processors Plus for up to 2 processors 5179294 xSeries x3655 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 2385 5179295 xSeries x3655 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 195 12X6780 x3550 M3 year 24x7 VMware Software Su 7943 i 5 5118578 xSeries x3655 3 year 24x7 VMware Software Support for Foundation Essentials for to 2 processors pport for Enhanced for up to 2 processors 5129300 xSeries x3655 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 9 493 5 5 12 6784 x3550 M3 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 917 46D3512 x3550 M3 46D3516 x3550 M3 128571 3550 M3 year 9x5 VMware Software Sup 3 year 9x5 VMware Software Su
376. tor or VMware for ESX Server leCenter and System x or pre assembled BladeCenter and System X or IBM Director or VI lementation Services ServicePat wlw AE 313 o 5 njo lementation Services ServicePac for BI lementation Services ServicePat ojo d 5 Services ServicePat are for ESX Server or BladeCenter and System x or IBM Director or VMware for ESX Server lementation Services ServicePat w 313 o g lementation Services ServicePat ojo 313 Fe Q lementation Services ServicePat lementation Services ServicePat alo 3 5 v ES 4418342 Series 3550 4418343 xSeries 3550 4476201 xSeries x3550 44T6211 x3550 65Y4952 x3550 65Y4954 x3550 65Y4955 4418342 4418343 44 6201 44 6211 65 4952 65 4954 65 4955 4418342 4418343 44 6201 lementation Services ServicePac for BladeCenter and System x or pre assembled BladeCenter and System X or IBM Director or VI lementation Services ServicePat w 313 2E lementation Services ServicePat ojo 313 5 5 lementation Services ServicePat are for ESX Server lementation Services ServicePac for BladeCenter and System x or IBM Director or VMware for ESX Server w 3 15 5 o w
377. up to 2 processors 12 066 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 95 5119296 xSeries x3950 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 4 socket server 4 794 5119299 xSeries x3950 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 7 087 12X6780 xSeries x3755 year 24x7 VMware Software Support for Enhanced for up to 2 processors 5 155 12X6781 xSeries x3755 year 24x7 VMware Software Support for Enhanced for 3 or 4 processors 9 280 25 055 E year 9 5 VMware Software Support for Foundation Essentials for up to 2 processors year 9x5 VMware Software Support for Standard for up to 2 processors year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors year 24x7 VMware Software Support for Standard for up to 2 processors year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5178580 xSeries x3755 3 year 24x7 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5119301 xSeries x445 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 4 socket server 14 241 1 920 15 311 17 961 5119296 xSeries x3755 Year Software
378. upport for up to 20 Agents 5 338 IBM Director Software Support for up to 50 Agents 11 395 1 540 Support for for are Support for Enhanced for BladeCenter 97 435 13 080 Director Software Support for up to 10 Agents 2 845 port for up to 20 Agents 90 day Startup support for System x 1 082 PostWarranty BladeCenter HS2 BladeCenter 52 BladeCenter 52 BladeCenter 52 BladeCenter 52 71Y2803 BladeCenter HS2 71Y2804 BladeCenter HS2 71 2805 BladeCenter HS2 71Y2806 BladeCenter HS2 71Y2807 BladeCenter HS2 7172508 71Y2809 BladeCenter HS2 8886 Chassis Chassis 3020 10N3989 BladeCenter PN41 Gi E H 40M7568 BladeCenter PN41 7870 BladeCenter HS22 Ha N NE 40M7569 BladeCenter HS22 New 10N3990 BladeCenter HS22 MT 40M7569 BladeCenter HS22 7872 New 10N3986 BladeCenter HX5 MT 40M7565 BladeCenter HX5 10N3986 BladeCenter 1522 40M7565 BladeCenter 1522 7902 10N3986 BladeCenter 1542 40 7565 BladeCenter 1542 7971 10N3987 BladeCenter 1521 3 year 9x5 VMware Software Support for Enhanced for BladeCenter year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors year 9x5 VMware Software Support for Standard for up to 2 processors year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3 year 9x5 VMware Software Supp
379. vicePac for Director 31 987 4428343 x3800 x445 EE 3800 x445 mm 3800 x445 65Y4952 3800 x445 65Y4954 x3800 x445 65Y4955 3800 0 445 xSeries x3950 4476201 xSeries x3950 xSeries x3950 xSeries x3950 xSeries x3950 65Y4955 xSeries x3950 xSeries x3950 xSeries x3950 xSeries x3950 xSeries x3950 EE xSeries x3950 65Y4954 xSeries x3950 65Y4955 xSeries x3950 x xSeries x3755 xSeries x3755 4476211 xSeries x3755 xSeries x3755 xSeries x3755 xSeries x3755 3950 x460 4438343 3950 x460 3950 460 3950 460 3950 460 3950 x460 65Y4955 3950 x460 3950 x460 3950 x460 3950 x460 3950 x460 65Y4952 3950 x460 IBM Implementation Services ServicePac for IBM Director KH 42 993 Implementation Services ServicePac for VI or ESX Server JJ Imp Imp plementation Services Service plementation Services Service lementation Services Service lementation Services Service plementation Services Servicel plementation Services Servicel plementation Services Servicel plementation Services Servicel Pac for V Pac for V Pac for pre ass or ESX Server Pac for BladeCenter and System x Pac for BladeCenter and System x Pac for IBM Director Pac TE M Director or ESX Server Pac for BladeCenter and System x sembled BladeCenter and System X
380. vicePat w 313 o lementation Services ServicePat ojo lt lt 313 o jo Q lementation Services ServicePat lementation Services ServicePat ojo 3 5 o 5 lementation Services ServicePat lementation Services ServicePac for BI w h 313 2E amp leCenter and System x or pre assembled BladeCenter and System X or IBM Director or VMware for ESX Server lementation Services ServicePat wo 313 o jo o 5 lementation Services ServicePat lementation Services ServicePat ojo 3 5 Q lementation Services ServicePac for BladeCenter and System x or IBM Director or VI lementation Services ServicePat w 313 v lementation Services ServicePat ware for ESX Server oio 313 o cv U afa jz lementation Services ServicePac for BladeCenter and System x or pre assembled BladeCenter and System X or IBM Director lementation Services ServicePat Sio 3 o jojo lementation Services ServicePat w 313 o 4476211 xSeries x3200 plementation Services ServicePac for VMware for ESX Server 65Y4952 xSeries x3200 BM Implementation Services ServicePac for BladeCenter and System x 42 993 65Y4954 xSeries x3200 BM Implementation Services ServicePac for IBM Director 42 993 65Y4955
381. ware Support for up to 10 Agents 2 845 43X3840 xSeries x365 90 day Startup support for System x 1 082 5179295 xSeries x365 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 195 it 29R5098 xSeries x365 IBM Director Software Support for up to 20 Agents 5 338 29R5099 xSeries x365 IBM Director Software Support for up to 50 Agents 11 395 5179295 xSeries x365 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 3 195 5129296 xSeries x365 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 4 socket server 4 794 29R5097 xSeries x3850 29R5098 xSeries x3850 29R5099 xSeries x3850 5119300 xSeries x3850 3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 2 socket server 25055 4603513 x3850 x460 year 9x5 VMware Sol 46D3516 x3850 x460 3 year 9x5 VMware Sol ftware Sup ftware Sup port for Enhanced for 3 or 4 processors 7 423 port for Enhanced for up to 2 processors 115137 46D3517 x3850 x460 3 year 9x5 VMware Software Support for Enhanced for 3 or 4 processors 20 042 2 690 24 437 5128569 x3850 x460 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 5178570 x3850 x460 year 9x5 VMware Sot ftware Sup port for Standard for up to 2 processors 5128571 x3850 x460 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processo
382. witch Year Onsite Repair 24 7 4 Hour Response PW 2 Year Onsite Repair 9x5 Next Business Day PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 24x7 4 Hour Response E9439 SAN Switch Year Onsite Repair 9x5 Next Business Day SAN Switch SAN Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 4418605 SAN Switch PW 1 Year Onsite Repair 9x5 Next Business Day 4418606 SAN Switch PW 1 Year Onsite Repair 9x5 4 Hour Response 4418607 SAN Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 44186009 SAN Switch PW 2 Year Onsite Repair 9x5 4 Hour Response 4418610 SAN Switch PW 2 Year Onsite Repair 24x7 4 Hour Response 4418605 SAN Switch PW 1 Year Onsite Repair 9x5 Next Business Day 4418606 SAN Switch PW 1 Year Onsite Repair 9x5 4 Hour Response 4418607 SAN Switch PW 1 Year Onsite Repair 24x7 4 Hour Response 4428609 SAN Switch PW 2 Year Onsite Repair 9x5 4 Hour Response 4418610 SAN Switch PW 2 Year Onsite Repair 24x7 4 Hour Response 4418611 FastT PW 1 Year Onsite Repair 9x5 Next Business Day 4428612 FastT PW 1 Year Onsite Repair 9x5 4 Hour Response 4418613 FastT PW 1 Year Onsite Repair 24x7 4 Hour Response 448614 PW 2 Year Onsite Repair 9x5 Next Business Day FastT PW 1 Year Onsite Repair 9x5 Next Business Day FastT PW 1 Year Onsite Repair 9x5 4 Hour Response FastT PW 1 Year Onsite Repair 24x7 4 Hour Response 41E9451 500 PW 1 Year Onsite Repair 9x5 Next Business Day 41E9452 JEXP500 PW 1 Year O
383. x3455 4476201 xSeries x3455 4476211 xSeries x3455 xSeries x3455 xSeries x3455 xSeries x3455 xSeries x3455 4418343 Series x3455 xSeries x3455 xSeries x3455 xSeries x3455 65Y4954 xSeries x3455 65Y4955 xSeries x3455 plementation Services Servicel plementation Services Servicel Implementation Services Service Implementation Services Service plementation Services Servicel plementation Services Servicel Pac Tu Pac for V Pac for B Pac for Pac for IBI Pac for V M Director or ESX Server BladeCenter and System x pre assembled BladeCenter and System X M Director or ESX Server 4418342 xSeries x3655 IBM Implementation Services ServicePac for BladeCenter and System x 31 987 IBM Implementation Services ServicePac for pre assembled BladeCenter and System X 21 989 4418343 Series x3655 44T6201 xSeries x3655 44T6211 xSeries x3655 65Y4952 xSeries x3655 xSeries x3655 xSeries x3655 4476201 x3550 M3 4476211 x3550 M3 3550 3550 3550 3650 4476201 x3650 M3 plementation Services Servicel plementation Services Servicel Pac for V Pac for B or ESX Server BladeCenter and System x IBM Implementation Services ServicePac for IBM Director ail Implementation Services ServicePac for VMware for ESX Server E i IBM Implementation Services ServicePac for BladeCenter and System x d 42 993 Implementat
384. x5 Next Business NNJN lt lt lt Ooo 82 18 18 o olo 313 13 2 o L lt Year Onsite Repair 9x5 4 Hour Respon Year Onsite Repair 24x7 4 Hour Repair 9x5 Next Business o IE a 5 la 6 io o Repair 9 5 4 Respon i 3 64 LN LI lt lt lt ojojo 2 18 18 ololo 313 13 vlo lo Bolo Repair 24x7 4 Hour Respoi Year Onsite Repair 9x5 Next Business o lt lt Year Onsite Repair 9x5 4 Hour Response Year Onsite Repair 24x7 4 Hour Respon Repair 9x5 Next Business Day Repair 9x5 4 Hour Response b o fei E un m alt o J pa p3 lt lt lt io bd 2 18 12 ololo 31535 lo o 5 2 U PW 1 Year Onsite Repair 9x5 4 Hour Response W 1 Year Onsite Repair 24x7 4 Hour Responsi PW 2 Year Onsite Repair 24x7 4 Hour Response H23 E PW 2 Year Onsite Repair 9x5 4 Hour Response PW 2 Year Onsite Repair 9x5 Next Business Day W 1 Year Onsite Repair 9x5 Next Business Day Year Onsite Repair 9x5 4 Hour Response 4418625 Tape Drive PW 1 Year Onsite Repair 24x7 4 Hour Response d 2 270 7 956 21 382 4428627 4418626 Drive 4418628 Drive Tape Drive Tape Drive Drive Tape Drive Tape Drive 4418628 Tape Drive
385. x5 VMware Software Support for Enhanced for 3 or 4 processors 20 042 5128569 xSeries 3800 year 9x5 VMware Software Support for Foundation Essentials for up to 2 processors 1 424 5178573 xSeries x3800 3 year 9x5 VMware Sol ftware Sup port for Standard for up to 2 processors 5178574 xSeries x3800 3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5178576 xSeries x3800 year 24x7 VMware Software Su pport for Standard for up to 2 processors 1 6 1 7 0 52 5178578 xSeries x3800 year 24x7 VMware Software Support for Foundation Essentials for up to 2 processors 4 808 5 863 7 088 5178579 xSeries x3800 3 year 24x7 VMware Software Support for Standard for up to 2 processors 7 930 1 070 9 669 11 690 5 i i 7 31 5119296 xSeries x3800 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 4 socket server 4 794 5 155 6 047 51J9297 xSeries x3800 1 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 8 socket server 6 392 6 873 8 062 i i i 40 12X6781 x3800 x445 1 year 24x7 VMware Software Support for Enhanced for 3 or 4 processors 9 280 12 6784 x3800 x445 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13 917 29R5097 3800 x445 IBM Director Software Support for up to 10 Agents 2 845 29R5098 x3800 x445 IBM Director Software Support for up to 20 Agents 5 338 82 year 9x5 VMware Software Support for
386. x7 4 H 4428627 PW 2 Year Onsite Repair 9 5 4 4428628 PW 2 Year Onsite Repair 24x7 4 our Res our Res Response ponse lour Response ponse Year Onsite Repair 9 5 Nert Business Day Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 our Res lour Response ponse 41E9466 PW 2 Year Onsite Repair 9x5 Next Business Day 41E9467 PW 2 Year Onsite Repair 9 5 4 H PW 2 Year Onsite Repair 24x7 4 OUT our Res Response ponse 554 PW 1 Year Onsite Repair 9x5 Next Business Day 4438624 Tape Drive 448625 Drive PW 2 Year Onsite Repair 9x5 4 H PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 our Res lour Response ponse lour Response 4438626 PW 2 Year Onsite Repair 9x5 Next Business Day 4438628 PW 2 Year Onsite Repair 24x7 4 EM Tape Drive 4438625 Drive 4418627 PW 2 Year Onsite Repair 9x5 4 H PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 OUT our Res our Res ponse Response ponse lour Response PW 2 Year Onsite Repair 9x5 Next Business Day 4438628 PW 2 Year Onsite Repair 24x7 4 our Res ponse 4418623 PW 1 Year Onsite Repair 9x5 Next Business Day 4428624 Drive SR Drive 4438627 PW 2 Year Onsite Repair 9x5 4 H PW PW Year Onsite Repair 9x5 4 H Year Onsite Repair 24x7 4 OUT OUT our Res Response ponse Response 4418626 PW 2 Year Onsite Re
387. y 3 845 38R3493 xSeries x3400 5 Year Onsite Repair 9x5 4 Hour Response 38R3494 xSeries x3400 5 Year Onsite Repair 24x7 4 Hour Response 68Y4931 x3400 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 6 907 929 8 610 10 502 7973 xSeries x3400 3 Year Onsite Repair 9x5 Next Business Day xSeries x3400 3 Year Onsite Repair 9x5 4 Hour Response xSeries x3400 3 Year Onsite Repair 24x7 4 Hour Response xSeries x3400 4 Year Onsite Repair 9x5 Next Business Day 38R3490 xSeries x3400 4 Year Onsite Repair 9x5 4 Hour Response 3883491 xSeries x3400 B I i B xSeries x3400 xSeries x3400 xSeries x3400 xSeries x3400 40M6923 xSeries x3400 xSeries x3400 xSeries x3400 xSeries x3400 xSeries x3400 xSeries x3400 xSeries x3400 38R3490 xSeries x3400 xSeries x3400 xSeries x3400 38R3493 xSeries x3400 xSeries x3400 xSeries x3400 3 Year Onsite 3 Year Onsite Re 4 Year Onsite Re 5 Year Onsite 5 Year Onsite Repair 24x7 4 Hour Response 3 Year Onsite Repair 24x7 8 Hour Committed Service CS 4 250 3 Year Onsite 3 Year Onsite 4 Year Onsite 4 Year Onsite Re Re Re pair 24x7 4 Hour pair 24x7 4 Hour pair 9x5 Next Busi pair 9x5 Next Busi pair 9x5 4 Hour Response Response Response pair 9x5 4 Hour Response iness Day pair 9x5 4 Hour Response iness Day pair 9x5 4 Hour Response 4 Year Onsite Repair 24x7 4 Hour Response 5 Ye
388. y Level Disk Storage ServicePac for Support Line for Entry Level Disk Storage Devices provide clients with remote telephone or electronic access to highly skilled specialists for how to and configuration queries on IBM s Entry Level Disk Storage Devices We Provide high guality technical support on the Storage environment Supplement our clients internal staff with IBM s support specialists Provide fast accurate problem resolution to assist the clients productivity Provide problem ownership through to problem resolution Provide unlimited support for the duration of the contract IBM ServicePac for Support Line for Tape Storage Devices ServicePac for Support Line for Tape Storage Devices provide clients with remote telephone or electronic access to highly skilled specialists for how to and configuration queries on IBM s Tape Storage Devices We Provide high guality technical support on the Storage environment Supplement our clients internal staff with IBM s support specialists Provide fast accurate problem resolution to assist the clients productivity Provide problem ownership through to problem resolution Provide unlimited support for the duration of the contract IBM ServicePac for Support Line for Midrange Disk Storage ServicePac for Support Line for Midrange Disk Storage Devices provide clients with remote telephone or electronic access to highly s
389. ystem 43200 M3 New MT year 24x7 VMware Software Support for Enhanced 3 year 24x7 VMware Software Support for Enhanced 7378 2 6780 4x3400 M3 2 6784 3400 M3 New MT 46D3512 x3400 M3 year 9x5 VMware Software Support for Enhanced for up to 2 processors year 24x7 VMware Software Support for Enhanced for up to 2 3 year 24x7 VMware Software Support for Enhanced year 9x5 VMware Software Support for Enhanced for up to 2 processors 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors processors or up to 2 processors 7328 43X3840 System X3200 M3 90 day Startup support for System x 5119294 System X3200 M3 Year Software Support for MS Windows or Linux Red Hat SUSE on 1 x 1 socket server 2 or up to 2 processors or up to 2 processors 4603516 x3400 M3 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 80 16 417 5178571 x3400 M3 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 5 408 2 6780 x3400 M3 year 24x7 VMware Software Support for Enhanced 7379 or up to 2 processors 5118571 3400 M3 year 9 5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 7380 1 2X6780 x3500 M3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 5118571 3500 M3 year 9 5 VMware Software Support for Enterprise
390. ystem X3200 M3 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 137 year 24x7 VMware Software Support for Enhanced for up to 2 processors 13317 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 3400 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3400 year 24x7 VMware Software Support for Enhanced for up to 2 processors 12X6784 x3400 M3 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors New MT 3400 M3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 3400 year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors 3500 M3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors 3500 M3 year 9x5 VMware Software Support for Enhanced for up to 2 processors 3 year 9x5 VMware Software Support for Enhanced for up to 2 processors year 9x5 VMware Software Support for Enterprise Enterprise Plus for up to 2 processors year 24x7 VMware Software Support for Enhanced for up to 2 processors 3 year 24x7 VMware Software Support for Enhanced for up to 2 processors year 9x5 VMware Software Support for Enhanced for up to 2 processors 11 137 year 24x7 VMware Software Support for Enhanced for up to 2 processors New MT 46D3516 3 year
391. ystems five 5 terabytes of data from to five servers 68 5168 DS6000 DS8000 Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 56000 56000 DS6000 DS6000 DS6000 DS6000 56000 DS6000 DS6000 DS6000 DS6000 DS6000 DS6000 DS6000 DS6000 DS6000 56000 DS6000 DS6000 DS6000 DS6000 DS6000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 DS8000 Addition to IBM Migration Services for data for open systems Service Addition to IBM Migration Services for data for open systems Service Migration Services for d Migration Services IBM Migration Services IBM Migration Services Migration Services IBM Migration Services Migration Services IBM Migration Services IBM Migration Services or d or d or d or d or d or d or d or d ata ata ata ata ata ata ata ata ata or open systems two 2 tera or open systems five 5 tera bytes bytes Pac add additional terabyte Pac add additional server of data from up to two servers of data from up to five servers or open systems ten 10 terabytes of data from up to ten servers Addition to IBM Migration Services for data for open systems Service Addition to IBM Migration Services for data for open syst
392. ystems five 5 terabytes of data from up to five servers 68Y5168 EXP3000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers EXP3000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte EXP3000 Addition to IBM Migration Services for data for open systems ServicePac add additional server EXP3000 IBM Migration Services for data for open systems two 2 terabytes of data from up to two servers EXP3000 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5188 EXP3000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers EXP3000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte EXP3000 Addition to IBM Migration Services for data for open systems ServicePac add additional server EXP3000 Migration Services for data for open systems two 2 terabytes of data from up to two servers H EXP3000 IBM Migration Services for data for open systems five 5 terabytes of data from up to five servers 68Y5213 EKP3000 IBM Migration Services for data for open systems ten 10 terabytes of data from up to ten servers 68 5214 EXP3000 Addition to IBM Migration Services for data for open systems ServicePac add additional terabyte 68Y5215 EXP30
393. z lt pair 9x5 4 Hour Respon D 218 pair 24x7 4 Hour Respoi pair 9x5 Next Business Jg D pair 9x5 4 Hour Respon pair 24x7 4 Hour Respoi pair 9x5 Next Business yiz lt o 2 pair 9 5 4 Hour Respon pair 24x7 4 Hour Respoi pair 9x5 Next Business 3 o pair 9x5 4 Hour Respoi pair 24x7 4 Hour Resp pair 9x5 Next Business o 3 wn sis n Jg lt pair 9x5 4 Hour Respon D 5 2 pair 24x7 4 Hour Respoi pair 9x5 Next Business pair 9x5 4 Hour Respon pair 24x7 4 Hour Resp pair 9x5 Next Business D lt ei 5 o 3 o pair 9 5 4 D pair 24x7 4 Hour Respoi pair 9x5 Next Business a n Jg pair 9x5 4 Hour Respon pair 24x7 4 Hour Respoi pair 9x5 Next Business sis lt Ulu 5 7 pair 9x5 4 Hour Respoi pair 24x7 4 Hour Respoi pair 9x5 Next Business Sia lt o D pair 9 5 4 Hour Respon pair 24x7 4 Hour Respoi pair 9x5 Next Business Day pair 9x5 4 Hour Response EI D pair 24 7 4 Hour Response 68 5395 41 9357 41 9360 41 936 9357 4 4 4 41 9469 41 9363 4169365 4 41 936 41 935 41 9359 41 9360 41 9469 41 9364 41 9365 ajs 54000 54000 54000 53200 053400 53200 053400 53200 053400 53200 053400 XP3000 XP3000 XP3000 X

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