NATIONAL OPERATOR REGISTRATION SCHEME USER'S GUIDE
Contents
1. 55 SNONUI UOD Jo P JEQUNN LILY UE IQON auoudele 40 9po 1504 OR NUNO uMO SS9Jppy S UJ eN 15114 OUEN 2527 lt x War LOCOCS 561 xeJ el yno qniguiear SHON IWA 0c 3 AJUO uoneasibay IVA S9113 qi 9 uoneasibay pauinbas uornessiba V10 04 14 29 RTITB 2014 All rights reserved D aseajd salwed o1 passed sjiejap 1 JUeM jou op Ajjedyldads JI NO 01 1s9J81UI JO aq M sjonpoJd pauses njaJe o1 jequunu uoyd j Jo pue 5 150 aujeu INOA ING sasodind 104 senjed o1 ssed JOU g d 5101 9AI9291 JURM JOU op AjjedyIDads Ji e oqe2. 5 12404 991571 15710 9915711 5110 10 8 300 ML IML 1504 yn MAMMAS UNOD HL umo 5207094 1996 1995 ML 559 MAG s eueN 15114 auueN 1527 AW 91 P V3 04 14 cm S xn o qinidguleel SIOU 0 VA 0253 Ajuo uonensibag XY IVA SO 1 13 pJe 19 uonensibag Jo ed 4 V10 04 14 30 RTITB 2014 All rights reserved Access House Halesfield 17 Telford TF7 4PW ID Card Certificate Request Form V3 04 14 would like to request the following ID card 7 75 VAT Certificate 7 75 VAT ID card and certificate 9 95 VAT Please note the above prices are applicable for a maximum of 5 machine types if you require an ID card or Certificates for over 5 machine types the price will be 10 95 VAT lt 4 Complete and return to Complete and return to RTITB N R S Email nors_team rtitb co uk Em SETTING THE STANDARD
3. Personal Information Title Last Name First Name s Telephone E mail Address Town Come RTITB Reg Number Machine types Address to send ID Card Certificate to only complete if different to above Address to send receipt to only complete if different to above Enclose Payment as detailed below applications must include valid form of payment 1 passport style and size photograph Payment Information enclose a cheque made payable to RTITB enclose a postal order made payable to RTITB wish to pay by credit debit card please write a contact telephone number for us to contact you on to take payment or visit www rtitb co uk assist and click other products then select NORS ID card NORS Certificate or NORS ID Card Certificate Complete and return to RTITB Access House Halesfield 17 Telford TF7 4PW RTITB would like to keep customers informed of their products and services by email and post and or telephone Please write to RTITB at the address above if you specifically do not want to receive this information RTITB will not pass your email address to third parties for marketing purposes but may from time to time make your name postal address and or telephone number available to carefully screened companies whose products we believe may be of interest to you However if you specifically do not want your details passed to third parties please tick here P RTI
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5. Your user profite is enabled for access to both the MORS and drives CPC modules Please choose which module you require by using the links below Ciclo Fegisfrafmim Dover Carfficate of Profession Scans MOR S Denar CPCI 5 Once you have successfully logged in click on the Operator Registration menu found in the second row of links at the top of the screen rera Cours neces Ales Hep esl 6 Initially you will need to run a search for the operator s details in the database Enter the operator s surname in the Surname field 7 Enter the first part of operator s postcode in the Postcode field for example 5710 or TF7 8 If you are registering a new qualification for an existing operator you can also enter their NORS number in the Registration Number field 9 Click Search Heene Course b ton ass Hep Logos Search for an Operator Right aton Humbe TE Outside UK Postcode evt eh Wow 10 Operators matching the information provided are displayed Note If the operator you are searching for is not displayed but is an existing operator and should therefore have a record ensure that you check previous addresses to avoid creating duplicate records for the operator O RTITB 2014 All rights reserved 9 V10 04 14 ORS ACCREDITED SETTING THE STANDARD 11 If a record matching the information you entered is displayed this means that the operator i
6. NATIONAL OPERATOR REGISTRATION SCHEME USER S GUIDE NORS ACCREDITED SETTING THE STANDARD What is NORS 4 Why was NORS introduced 4 Benefits of NORS 5 NORS Options 5 NORS Turnaround Times 6 Extranet Applications including a Step by Step Guide to making an application Guide to Using IrfanView Electronic Photograph Size Reduction 16 Paper Applications 17 Blank NORS Application Form 18 The Query Process 19 ID Cards Certification amp Restricted Certification 20 ID Card Example 21 RTITB Certificate Example 2 Certificate Checklist for organisations using options 3 and 4 22 Registration of Operator Qualifications for Instructors 23 NORS Application for Instructors 24 Example NORS Application for Instructors 25 Adding Removing Instructors to from your Accreditation 26 Blank Instructor Information Update Form e Renewal of Operator Qualifications 28 Renewal of Instructor Operator Qualifications CPD 29 CP ROI 30 Example CPD Form 31 ID Card Certificate Request Form to photocopy and give to individuals who would like to order an ID Card direct from RTITB NORS Matrix minimum training durations Mandatory Detail Requirements Per Machine 36 Data Protection amp NORS Guidance amp Information 0 990 Mixed Course Guidance pu RTITB 2014 rights reserved 3 V10 04 14 ORS ACCREDITED SETTING THE STANDARD The National Operator Registration Scheme NORS is the centralise
7. You will be charged 4 30 for every photograph we have to manually upload If you can only see options 1 and 2 on the screen it is because these were the only options selected in your organisation s accreditation application in which case RTITB will produce certificates for your operators If however you would like your organisation to supply its own certificates to registered operators you will need to amend your organisation s accreditation terms in which case you will need to contact the Accreditation Team accreditation teamartitb co uk Note Certain parameters must be adhered to when producing your own certificates please see p20 22 of this guide for full information on certificates 14 Employer details can be added if required If an employer is already linked to an existing operator then these details will be displayed on the registration page If you would like to add new employer information or change existing employer details click the Search for an Employer button The Employer Search function allows you to search for an employer already linked to the NORS database Alternatively this facility can be used to add a new employer to the database 15 Next enter the details of the training given to the operator Note the Training Organisation and RTITB Ref No fields cannot be altered unless you have multiple site accreditations and are logged in to the administration site in which case you can specify where the training was c
8. LUO 3ussuoo JO Sasodind 10 sawed uoneuuojJul INOA 9pIAOJd JOU LaJy DIWOU023 y 2pISINO uoneuuojJur JOU SBOP 91 e1ep eUOSIad UNOA jo y pauinbai s JUSSUOD 19010 JO 251 SI 1 UDIUM O1 y pue si si siy UDIUM ul aui se sbuiui SJUsWUGUINDe seu Huljouey 941 5 SYON 9925 0 NORS ACCREDITED SETTING THE STANDARD Following consultation with a broad range of our customers RTITB has produced revised criteria to cover the application of mixed type courses e g Novice amp Existing etc If you are planning to run a mixed ability course and are unclear unsure in any way about what you need to do in order to meet the requirements of RTITB accreditation you are urged to contact us in advance of the course commencing This will enable us to give you the required guidance and ensure NORS applications can be processed This criteria has been produced to assist accredited organisations in the smooth and cost effective running of their lift truck operator course
9. NORS raises confidence in operator training NORS supports high quality training provided by training organisations NORS helps prevent non accredited organisations and instructors issuing counterfeit RTITB certificates NORS improves the possibility of access to funded training by meeting the requirements of UK educational funding authorities NORS encourages repeat business via the registration renewal notification which includes details of the operator s previous training organisation providing they are still RTITB accredited NORS reduces administrative burden by maintaining a secure online training database and producing certificates on behalf of the training organisation Benefits for Employers NORS enables employers to easily identify properly trained RTITB operators via the NORS registration number NORS enables employers to easily obtain further information about training undertaken by a current or prospective employee NORS supports employers in ensuring their operators remain safe operators via the registration renewal notification system NORS reduces administrative burden by maintaining a secure online training database and producing certificates on behalf of the employer The scheme is built on a multi option system that allows you and your clients to choose the method best suited to your needs The options are as follows Option 1 Validation Registration Certification and ID card 9 95 VAT Option 2 Va
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11. MEAN If you require restrictions 9 and 10 or specific restrictions that are not listed above please contact the standards team on 01952 520215 in advance of running the training course who will be able to advise you on minimum training durations as they are currently not listed within the matrix Where option 1 or 2 is selected as your choice of registration and you have indicated that there are restrictions in place RTITB will issue a restricted certificate The certificate will be clearly annotated with the relevant element number that was not covered during basic training The element numbers are posted on our website www rtitb co uk nors on the NORS downloads page under Restricted Certification so that employers can verify exactly what instruction an operator has not received Where option 3 or 4 is selected as your choice of registration and you have indicated that there are restrictions in place it is imperative that when issuing your own RTITB Accredited certificate you ensure the restriction numbers as listed in this document are used on the certificate itself When detailing restrictions within your records of training it is also important that you use the titles as listed in this document RTITB 2014 All rights reserved 19 V10 04 14 ACCREDITED SETTING THE STANDARD NORS Example RTITB ID Example RTITB Certificate NOTCH TRAINING Certificate of Training This is te certify thal Andre
12. email your logo in jpeg format to NORS_team rtitb co uk Please note we are unable to accept logo submissions in any other format Logos should be supplied to fit a 4cm x 4cm square and the size should be no larger than 500kb If you choose to use option 3 or 4 you will need to produce your own certificates ensuring you include all the items detailed on the certificate checklist see page 21 Your sample certificate will be checked as part of the accreditation process If you wish to use the RTITB logo on your certificates please contact our Accreditation Team by email at accreditation teamaQrtitb co uk and request a logo agreement Restricted Certification Restrictions must be used when an operator has had no practical or theoretical instruction in specific elements of the standard Basic Operator s course The list below advises of the topics available for restriction for details of minimum training durations for restricted Courses please see pages 33 35 Operator has not received any instruction to enable them to operate the machines on inclines Where Rough Terrain Machines are used for operator training operator has not received any instruction to enable them to operate the machine on rough terrain Operator has not received any instruction in the refuelling replenishment of a vehicle LPG CNG Diesel Operator has not received any instruction in the care and maintenance of motive power sources Electric trucks
13. for our records If you believe you may have other forms of valid evidence please contact the NORS Team on 01952 520200 Option 2 or email NORS_team rtitb co uk for guidance prior to making an application A completed example of the CPD form appears on page 30 RTITB 2014 rights reserved 28 V10 04 14 6 N J21 se jd senjed o1 passed 1NO JOU op AJBDUIDadS JI 01 1Sa18JUI JO SIONPOId soym saiueduJoo jqejeae JOGUINU euoudsj a1 55 e1sod 1nq sasodund Salued ply ssejppe jreuJe INOA ssed 9 UOHeUJJ0JUI 5141 3A419291 O1 JOU AjjedYIDads Ji e oqe ssauppe y 3 O1 SL jd 10 pue Isod pue jeu Aq SADdIAJAS pue SIDNPOIC 1194 JO SAWIN daa 01 PINOM g 11H 41 1 41 ASNOH 55922 JLILY 0 pue suoneouijenb S1OJDNAISU 291516 SHON Uau S1
14. 14 NORS ACCREDITED SETTING THE STANDARD Conversion operators will require 15 0 hours Instruction Novice Refresher Mixed Timetable 1 Tuesday Wednesday Thursday Type EJ Refresher 1a Refresher 1b Refresher 1c Novice operators will require 37 5 hours Instruction Refresher operators will require 7 5 hours Instruction Novice Refresher Mixed Timetable 2 Monday Tuesday Wednesday Thursday ET LI Refresher 2a Refresher 2b Refresher 2c Novice operator will require 37 5 hours Instruction Refresher operators will require 7 5 hours Instruction Novice Refresher Mixed Timetable 3 Novice operator will require 30 0 hours Instruction Refresher operators will require 6 25 hours Instruction Experienced Existing Conversion Mixed Timetable 1 Monday Tuesday Wednesday Thursday Candidate Experienced 2 Experienced 2 Experienced 2 Experienced existing operators will require 20 0 hours Instruction Conversion operators will require 15 0 hours Instruction Experienced Existing Conversion Mixed Timetable 2 Monday Tuesday Wednesday Thursday Candidate Experienced 1 Experienced 1 Experienced 1 ___ Type __ Conversion2 Conversion2 ___ operators will require 20 0 hours Instruction Conversion operators will require 15 0 hours Instruction Experienced Existing Conversion Mixed Timetable 3 _________
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16. Email apply to be registered on the NORS for a period of 3 years agree to my registration details being disclosed to present and prospective employers for legal reasons and to enable to remind me when renewal is due Employer Information optional Employer Contact Adaress Town Post Code County Telephone Details of training Please check applicable box Training organisation RTITB ref no Machine type Course title Novice Experienced Conversion Refresher Instructor Other Location of training In Centre Customer premises HA OURS Training dates Start End Test Total date 4 date date duration hrs Dates if not consecutive Ratio 3 11 Other List all instructors RTITB reg no if more than one used RTITB reg no 22908 Other relevant information Details of machine test Control Pedestrian controlled Rider Operated Manual Level Instructor Operator Make amp Model Attachments e g fork Ue eE LAG CNG Diesel Gasoline NISI Machine detail Rated capacity Load centre SWL Radius Height Associated knowledge Passed at No of re tests No of days remedial score 1st attempt required TRG required Practical test penalties Passed at No of re tests No of days remedial Ist attempt required TRG required nell No of re tests No of days remedial 1st attempt required TRG required Restricted certification Please check those elements N
17. Mrs A Swit Signature OMA Relationship to applicant Manager Date 01 04 2013 Enclose Payment as detailed below applications must include valid form of payment 1 passport style and size photograph Copies of original certification Payment Information enclose a cheque made payable to RTITB X Invoice to RTITB account no RTI00 enclose a postal order made payable to RTITB wish to pay by credit debit card please write a contact telephone number for us to contact you on to take payment or visit www rtitb co uk assist and click other products then select NORS application to register instructors operator qualifications Complete and return to RTITB Access House Halesfield 17 Telford TF7 4PW RTITB would like to keep customers informed of their products and services by email and post and or telephone Please write to RTITB at the address above if you specifically do not want to receive this information RTITB will not pass your email address to third parties for marketing purposes but may from time to time make your name postal address and or telephone number available to carefully screened companies whose products we believe may be of interest to you However if you specifically do not want your details passed to third parties please tick here RTITB 2014 All rights reserved 24 V10 04 14 NORS ACCREDITED SETTING THE STANDARD NORS verifies information about RTITB Registered Instr
18. OT covered during training RTITB would like to keep customers informed of their products and services by email and post and or telephone Please write to RTITB at the address above if you specifically do not want to receive this information RTITB will not pass your email address to third parties for marketing purposes but may from time to time make your name postal address and or telephone number available to carefully screened companies whose products we believe may be of interest to you However if you specifically do not want your details passed to third parties please tick here RTITB 2014 All rights reserved 17 V10 04 14 NORS SSS i ACCREDITED SETTING THE STANDARD Around 13 of all NORS applications received by us have a problem which needs to be resolved by contacting the accredited organisation If an application you make has a query you will be contacted via email The email will detail all queries apparent with the application and will include a query reference number which will need to be quoted on all correspondence relating to the application This query reference number can be found in the subject line of the email We regret that we cannot contact you by telephone about queries due to the sheer volume of applications received with problems From MORS Team E send ip Bcc Subject ETIE HORS Query Query Refi 52081 Dear Colleague We are unable to process your applic
19. Pedestrian Tow Tractor Rider Mobile Elevating Work Platform Self Drive Scissor Lift 16 Mobile Elevating Work Platform Self Drive Articulated Boom LTG 16 Mobile Elevating Work Platform Self Drive Telescopic Boom 16 Mobile Elevating Work Platform Vehicle Mounted ete Mobile Elevating Work Platform Vehicle Mounted Telescopic Boom LTG 16 Vehicle mounted Hydraul Lift Truck Safety Awareness Managers amp Superv 31 Industrial Truck Engineer V10 04 14 34 RTITB 2014 All rights reserved NORS ACCREDITED SETTING THE STANDARD The boxes shaded in grey are the information which must be present on the application form for the particular truck type as well as control make model and energy am ae Counterbalance Lift Truck ll Reach Lift Truck EE WW Mobile Elevating Work Platform MEWP Scissor Lift WEN Mobile Elevating Work Platform MEWP Articulated Boom WEN n Lo LL RN Machine Type Mobile Elevating Work Platform MEWP Telescopic mM Electric Pedestrian Operated Pallet Stacker Transporter Truck Multi Directional Lift Truck IS Sideloader Pivot Steer Lift Truck Rough Terrain Telescopic Handler Rough Terrain Masted Lift Truck m Vehicle Mounted Lift Truck NE Hydraulic Lorry Loader mM Very Narrow Aisle Man Up Down ES MES CS MISES CCS D oe CRTC NES _ RTITB 2014 rig
20. TB 2014 rights reserved 31 V10 04 14 uon SETTING THE STANDARD Below is the NORS Minimum Training Durations Matrix If training does not meet these durations and has not been prior agreed by RTITB the training may not be registered through NORS Please note we update the matrix from time to time and will post the new matrix on our website We do not take responsibility for any training that does not meet the requirements of any updates Boa CNE XXX ELEBH XT ERRARE EPOD DU QR Xd halere se sees sas sels nes DEBEFIICGBEBEEBEEDEBBEBOEOD sse sses OKeh efas el aleek ONE BE E Halal alll lll lalla Reductions course 0 50 1 00 1 0 1 00 0 50 1 00 1 00 4 75 1123 30 00 co 2000 1650 1300 10 50 Only where organisations are specifically accredited amp only for truck types specified 1500 1225 10 25 223 3730 3000 2200 19 50 1575 1200 15 00 1225 10 00 20 00 I 1650 I 1300 150100002200 3599 1 11 25 20 00 16 50 15 00 3750 2000 1650 1400 11 50 37 30 30 00 12 50 7 0 4 50 1375 625 ion to 125 on B B reach Conversion B B 10 50 8 00 se Only where organisations are specifically accredited amp only
21. _ Tuesday Wednesday Thursday Candidate Experienced Experienced __ Experienced existing operators will require 16 5 hours Instruction Conversion operators will require 11 25 hours Instruction RTITB 2014 rights reserved 41 V10 04 14 NORS ACCREDITED SETTING THE STANDARD Experienced Existing Refresher Mixed Timetable 1 __________ Tuesday Wednesday Thursday Candidate Experienced 2 Experienced 2 Experienced 2 ao o Experienced existing operators will require 20 0 hours Instruction Refresher operators will require 7 50 hours Instruction Experienced Existing Refresher Mixed Timetable 2 Experienced existing operators will require 20 0 hours Instruction Refresher operators will require 7 50 hours Instruction Experienced Existing Refresher Mixed Timetable 3 Monday Tuesday Wednesday Thursday Candidate Experienced1 Experienced coo o c We __ j o Experienced existing operators will require 16 5 hours Instruction Refresher operators will require 6 25 hours Instruction Conversion Refresher Mixed Timetable 1 Monday Tuesday Wednesday Thursday Conversion operators will require 15 0 hours Instruction Refresher operators will require 7 5 hours Instruction KEY POINTS Accredited organisations wishing to mix candidates with a pre existing course loading must always ensure it is done as late as possible wi
22. am Tip As before when selecting from drop down menus do not use your mouse scroll wheel as this will change your selection RTITB 2014 rights reserved 12 V10 04 14 NORS ACCREDITED SETTING THE STANDARD 27 Open the Tested By drop down menu You will see a list of instructors linked to your accreditation Select the required instructor When a selection is made the instructor s RTITB registration number will automatically be inserted Note If the required instructor is not listed in the menu insert the name of the instructor in the Other specify field provided below the Tested By drop down menu To add an additional instructor to your accreditation please contact the Accreditation Team Tip As before when selecting from drop down menus do not use your mouse scroll wheel as this will change your selection Details of Training E a Dee Cao hirin Training Organisation Test Company CID Ret EE PO Hunter 6254789 Re r gistration E Ho CO 9101 Count sbalance LIA Truck v Course Title Heviecs Expeanced Cater Flair bela Oier Specdy al Training V in centre 7 2 Customer Premises Start Date Ipt Qer 2013 End Date 05 2013 Date 05 0012013 Duration Hrs 35 Faso 3910349 0 14 10 Other Spacey Omer Specify ATTO Reg 28 The next s
23. am rtitb co uk RTITB 2014 All rights reserved 22 V10 04 14 Complete and return to RTITB Access House Halesfield 17 Telford ACCREDITED TF7 APW SETTING THE STANDARD Complete and return to NORS teamaQrtitb co uk NOR NORS application For registration of instructor s operating qualifications only Type of registration required Registration amp ID Card 11 65 VAT Registration only 5 20 VAT 2 N Personal Information Tide Last Name First Name s Address Town County Country Post Code DOBR Telephone Mobile RTITB Reg Number Email y enclose copies of certificates of basic training for the following machine types k can confirm that i have seen the original certificates as listed above and confirm that the enclosed are true copies understand that making a false declaration could result in the removal of RTITB registration and or accreditation and notification to the Accrediting Bodies Association Name Signature Relationship to applicant Date E D Enclose Payment as detailed below applications must include a valid form of payment 1 passport style an
24. ation for Name Laura Nelson Truck Type Counterbalance Lift Truck Ratio 3 1 1 Duration 6hrs Course Refresher Instructor Simon Docherty Examiner Simon Docherty Test Date 1 2013 As some information is missing or requires further clarification The information required is indicated below 1 Duration is insufficient for course and or ratio selected Kind Regards MORES Team If we do not receive a response from you within 1 calendar month we will contact you again by email with details of the query and request a response If a response is not received after a further calendar month the application will be rejected and no charge will be applied for the application If this situation should occur we will notify you by email of the application rejection It is important that candidates are made aware that they have not received RTITB accredited training and that any certification issued bears no reference to RTITB O RTITB 2014 All rights reserved 18 V10 04 14 NORS ACCREDITED SETTING THE STANDARD An example of the ID cards issued by RTITB can be seen on page 20 The ID card will hold up to 5 qualifications if an operator holds more than 5 qualifications they will receive an additional ID card s An example certificate can be seen on page 20 The top left of our certificates have space for your organisations logo If you would like to have your certificates produced by RTITB bearing your logo please
25. d size photograph Copies of original certification Payment Information enclose a cheque made payable to Invoice to RTITB account no enclose a postal order made payable to RTITB wish to pay by credit debit card please write a contact telephone number for us to contact you on to take payment or visit www rtitb co uk assist and click other products then select NORS application to register instructors operator qualifications Complete and return to RTITB Access House Halesfield 17 Telford TF7 4PW RTITB would like to keep customers informed of their products and services by email and post and or telephone Please write to RTITB at the address above if you specifically do not want to receive this information RTITB will not pass your email address to third parties for marketing purposes but may from time to time make your name postal address and or telephone number available to carefully screened companies whose products we believe may be of interest to you However if you specifically do not want your details passed to third parties please tick here RTITB 2014 All rights reserved 23 V10 04 14 Complete and return to Complete and return to RTITB NORS teamartitb co uk Access House R S 7 Halesfield 17 LES Telford ACCREDITED APW SETTING THE STANDARD Va NORS application For r
26. d validation registration and certification scheme for all RTITB accredited training Registration on NORS lasts for a period of 3 years from the date of test NORS began as a pilot scheme in 2003 Throughout the two year pilot period various consultations were undertaken with RTITB accredited organisations number of changes were made to the original NORS scheme including lower prices reduction in the registration period and the introduction of various registration options NORS became a standard feature of accreditation for all new RTITB accredited organisations in 2005 It became a standard feature for ALL RTITB accredited organisations on 3rd April 2006 accredited organisations agree to register operator training via NORS as part of the accreditation criteria so remember IF IT S NOT NORS IT S NOT RTITB Operators are registered on NORS for 3 years from the date of test Approximately 6 months prior to expiry all operators will be sent notification that their registration period is due to expire therefore encouraging re training testing and in turn improving safety in workplace transport To re register on NORS refresher training testing must have been successfully undertaken in the previous 3 year registration period or at the end of the period of registration The refresher training testing must have been completed at an RTITB accredited organisation see page 28 for further information on the renewal process NORS was introd
27. e for example if you selected Option 1 and then wished to change to Option 4 after 48 hours you would be charged at the Option 1 rate RTITB 2014 All rights reserved 15 V10 04 14 ORS ACCREDITED SETTING THE STANDARD We only accept paper applications for NORS grandfather rights and NORS CPD applications All standard NORS applications should be made via the Extranet The Extranet will only accept applications up to 3 months after the test date please ensure applications are submitted in good time All paper applications received that are under 3 months old will be returned immediately If in an exceptional circumstance you have missed the 3 month deadline you may submit a paper application for processing and a 5 surcharge will be applied per application processed There is no concession available for multiple paper applications Paper applications should be submitted by email or post A blank NORS form can be found on page 17 RTITB 2014 All rights reserved 16 V10 04 14 Complete and return to RTITB Access House Halesfield 17 Telford ACCREDITED APW SETTING THE STANDARD Complete and return to S NORS team rtitb co uk Type of registration required Please check applicable box Option 1 Option 2 Option 3 Option 4 Personal Information Tie Re Registration Last Name First Name s Address Town County Comin Post Code DOL Telephone Mobile NORS Reg Number
28. e registration Re registration and Photo ID Card 11 65 VAT Re registration only 5 20 VAT Please note payment for re registration must accompany the renewal information Instructors can also attend a refresher training course at any RTITB accredited organisation who will then submit a NORS application in the normal way The Continuous Professional Development CPD Statement The CPD statement is made using the form on page 29 The statement must be signed by a principal officer of the organisation for which the instructor works Alternatively if the instructor is a sole trader the statement must be signed by a customer The instructor should not sign both sections The most common forms of maintaining CPD are as follows Testing conducted by an RTITB accredited training provider Current authorisation to operate issued by a principle officer of an organisation for whom the instructor has provided training current means issued in the last 12 months immediately preceding the NORS registration expiry date Reports of Check Testing by senior instructors carrying out audits of training provision involving the practical use of a lift truck machine usually as part of ISO and quality procedures Carrying out training on truck machine type in the 3 years immediately preceding the NORS registration expiry date If the instructor is not linked with an accredited organisation then they will need to send paper evidence of the above
29. ection of the form details the Machine and Test Your course selection will determine which items appear in this section please see p36 for list of mandatory items required for each machine type Begin by opening the Control drop down menu and clicking on control type 29 Select a level i e Operator or Instructor The system defaults to Operator This field should only be changed when registering the test conducted on the first day of an RTITB instructor course please contact the NORS team for more information 30 Enter the make and model of the truck on which the operator was trained and tested This is a free type box so whatever is typed here will appear on the certificate produced by RTITB and it will not be amended 31 Using the drop down menus provided select any attachments used during training and assessment You can choose a maximum of 3 attachments 32 Open the Energy Source drop down menu and select the truck s energy source 33 Open the Rated Capacity drop down menu to set the truck s capacity 34 Open the next drop down menu and set the truck s Load Centre 35 Open the SWL and Radius drop down menus and select the relevant truck specifications 36 Open the Height drop down menu and select the relevant figure 37 In the text box provided enter the operator s Associated Knowledge score Note This is a numerical field Do not enter a sign 38 Use the buttons supplied to state whether the operator passed
30. egistration of instructor s operating qualifications only Type of registration required Registration amp ID Card 11 65 VAT X Registration only 5 20 VAT p Personal Information Title Ww Last fomes First Name s Billy Adam Address The Street Town Happyville County Somewhere Country UK Post Code HPI IH 28 O1 148 Telephone 01234 123456 Mobile 01234 123456 RTITB Reg Number Email someowe somewhere co uk 4 enclose copies of certificates of basic training for the following machine types Counterbalance Pivot Steer Reach Multi divectional Lift truck MEWP Telescopic Pedestriaw pallet truck low level Rough terrain telescopic Rough terrain masted Pedestriaw pallet truck high level Sideloader 4 can confirm that i have seen the original certificates as listed above and confirm that the enclosed true copies understand that making a false declaration could result in the removal of RTITB registration and or accreditation and notification to the Accrediting Bodies Association Name
31. ess of 6000 NORS applications per month and we strive to turnaround all correct NORS applications within 7 working days Correct applications are those which contain all the required information and do not require any further clarification from the training organisation in order to process them turn to page 18 to see the procedure for dealing with queried applications RTITB has a robust and efficient online registration system the Extranet which enables a much faster turnaround for applications made online usually between 2 3 working days See pages 7 15 for further information about making extranet applications The table below shows the average turnaround times for each month as well as the percentage of applications turned around in that month within the working days target 2012 2013 s September 12 September 99 9 omen O certificates and or ID cards are sent by 1st class post You will have one month to inform the NORS team of a delivery anything over that and you will be charged for a duplicate RTITB 2014 All rights reserved 6 V10 04 14 ORS ACCREDITED SETTING THE STANDARD Before attempting to make a NORS application please ensure that you have your username and password to hand you should have received these when your accreditation application was processed If you do not know your username and password they can be requested by the Senior B
32. for truck types specified from reach to c b 9 9 wm ee RO Oo oO ey g Oc TH Occo TH lt lt es alme o BIER 5x45 oS ele E x Z E 9 lt 5 am ce Ce ava GE am 5 6 19 em Description Counterbalanced Lift Truck HG Reach Truck ERG 2 Pallet Truck L L Pedestrian Operated LTG 4 Pallet E L Stacker Truck Pedestrian Operated LTG 4 Pallet H L Stacker Truck Pedestrian Operated LTG 4 Rough Terrain Masted Lift Truck ICE Rough Terrain Telescopic Handler Rough Terrain Articulated Lift Truck V10 04 14 32 O RTITB 2014 All rights reserved ACCREDITED SETTING THE STANDARD Ratios amp Hours Reductions course 1 2 DDD E E e DDD DDD DDD DDK sss s so ses 88 s SX QR ess aa ese XX XXX XX XANAX sss ass sa s S 8 8 SS X DURS SEU XD ADD aea JEAN UNE BE 0 50 1 00 1 00 1 00 1 00 1 00 0 50 1 00 27 90 30 00 2200 20 00 16 50 13 00 3730 30 00 i 2200 13 00 ERE C Co g
33. guidance timetables are provided to assist in preparing candidates and Instructors for their respective course RTITB 2014 All rights reserved 39 V10 04 14 NORS ACCREDITED SETTING THE STANDARD Novice Experienced Existing Mixed Timetable 1 Monday Tuesday Wednesday Thursday Type so ES Experienced 2 Experienced 2 Experienced 2 Novice operators will require 37 5 hours Instruction Experienced operators will require 20 0 hours Instruction Novice Experienced Existing Mixed Timetable 2 Novice operators will require 30 0 hours Instruction Experienced operator will require 16 5 hours Instruction Novice Experienced Existing Mixed Timetable 3 Monday Tuesday Wednesday Thursday ae Experienced 1 Experienced 1 Experienced 1 Novice operators will require 37 5 hours Instruction Experienced operator will require 20 0 hours Instruction Novice Conversion Mixed Timetable 1 __________ Tuesday Wednesday Thursday Novice operators will require 30 0 hours Instruction Conversion operators will require 11 25 hours Instruction Novice Conversion Mixed Timetable 2 Novice operators will require 37 5 hours Instruction Conversion operators will require 15 0 hours Instruction Novice Conversion Mixed Timetable 3 __________ Tuesday Wednesday Thursday Novice operators will require 37 5 hours Instruction RTITB 2014 rights reserved 40 V10 04
34. hts reserved UJ 9 V10 04 14 NORS ACCREDITED SETTING THE STANDARD RTITB is registered under the Data Protection Act 1998 registration number 24923730 The register entry describes in general terms the data being processed by RTITB It contains the following purposes staff administration advertising marketing and public relations accounts and records and licensing and registration The latter purpose description includes the administration of licensing or maintenance of official registers The data classes are education and training A potential issue arises if an accredited training provider completes the registration form or registers an individual trainee online without getting the explicit consent of the data subject trainee operator As a training provider it is probable that you have your own data protection registration and systems to deal with the situation previously described However on page 37 is a data consent register Should you not have an existing form to record the consent of your trainees operators to NORS data collection then this form should be used RTITB 2014 All rights reserved 36 V10 04 14 Ja sibay 5 uoneuuoju 9 suondo saljdde Ajuo lt suon1s94 lt 159 JO ISQUUNN lt 91026 1591 lt uo pesf szu wypeyy lt Jo uoneunqg lt
35. hts reserved 38 V10 04 14 NORS ACCREDITED SETTING THE STANDARD Example of Novice Experienced Mixed Timetable 1 Organisations with a Dedicated Training Facility Mondy Tuesday Wednesday Thursday Novice 1 Novice 1 Novice 1 Novice 1 Novice 1 with Instructor 1 with Instructor 1 with Instructor 1 with Instructor 1 with Instructor 1 Experienced 2 Joins Novice Course with Instructor 1 Candidate Type Experienced 2 Experienced 2 with Instructor 2 with Instructor 2 Novice Operators will require 37 5 hours of Instruction Experienced Operators will require 20 0 hours of Instruction Should you have a scenario that is not reflected either in the guidance given or in the sample timetables provided please contact the NORS Team in the first instance to discuss and agree on a suitable course proposal prior to running mixed Courses Tel 01952 520200 option 2 E mail nors_teame rtitb co uk Scenario 2 Organisations without Accreditation of a Dedicated Training Centre Customer Premises In House Due to the ever changing nature of practical training environments where training is provided in house or on customer premises it is not possible to guarantee the availability of either a second Instructor or a suitable practical training area to meet the requirements of a dedicated training centre Therefore it cannot be acceptable to mix existing refresher or novice course members on the first two days The following
36. ion 44 Use the buttons supplied to state whether the operator passed on their first attempt at the Pre use Check test Note This selection defaults to Yes Ensure you make the right selection 45 f re tests were required please record how many re tests were required and how many days remedial training were required in the boxes provided Note If none were required please enter 0 46 The next part of the form allows you to record whether a restricted certificate is required for this operator Tick the check boxes associated with any areas of basic training that were not covered Note Information on restricted certification can be found on p20 47 Finally use the Additional Comments box to advise the NORS Team of anything unusual about your application for example The course was not run on consecutive days If the instructor trained 3 operators on a morning shift and 3 operators on an evening shift please provide us with the times of the training sessions If the test involved more than one instructor please provide a breakdown of the dates on which each instructor delivered training If you delivered familiarisation training but have put the course through as a conversion 48 Review your application and then click the Submit Application button m cmm EET 3 Um Lima Peni Firmani E Eel 10 Aca misi ry _ ee demi pe birim LAPPA ia ea ge ee Sie po
37. ion Scheme ms NO RS eT r PETTA Training Armea FOI EA Uic here to egite your NORS candidates online now Ears CEE j The Netenal Doaraeor Scheme KOET ia the centrali pone 3 The login screen is displayed Enter your NORS username and password and click the Login button Note usernames and passwords are case sensitive so ensure that you enter them exactly as they appear in the accreditation confirmation email sent by the accreditation team or in the case of a username and password reminder email from the NORS team Nearest Organisation Search Search fer pour canes RTITB acceded tangy Yau Pasto a ae Cours nasa Las Cung da Berri NORS and Driver CPC Login Piok be Fer ANTO Cia m be pss uiid partem dil eee d indo rois des tienne isa ni m cu __ Parcs mmm mm 7 __ poet pidis phare _ RTIT2 oe 51552 520 2011 Haga t Baaesesa Easier Les RTITB 2014 rights reserved 8 V10 04 14 ORS ACCREDITED SETTING THE STANDARD 4 f your account is registered to use both NORS and MDRS you will need to select the NORS lift truck to access NORS
38. l ATE D PUMN oy YLI 11V Mapay dn wow Sp sun ia 152 WNW ad wo sta wow payetaasse asn aAd pig MO 2 IMI PAPAIN 41113 AMOET 07137 VIS HOT AS bumo BS 188 MIPS 2504 mnonpua 4 wanesuowny MMA STOOM PNG SIOA 11 90 82 42023 DIAM 7 Warren Ounwrada 661 188 MIPIM APON 2504 vwonpwa2 asadand a STOMA 211010 018010 821958 Jidarsayay MMA Ana seu MOH 152 3J9uM penssi ed a SSa1PDE 9 152 2122111192 Dq 011919 918L0 ououdeje 1260100 a2swpmaetpaqowe 1e1U0 gt IM buipi odd uonesiuebJo Jo AVONA Pea uonisog SAU suonesiue610 Jo 155 snonumuo Jo 8 9611 JequinN GLILY NTI
39. lidation Registration and Certification 7 75 VAT Option 3 Validation Registration and ID card 7 75 VAT Option 4 Validation and Registration 5 20 VAT Manual photo upload 4 30 VAT Application rejection fee 10 50 VAT NORS applications must be submitted to the online application service the extranet as soon as possible after course completion but no more than 3 months after the test date Certification bearing any reference to RTITB should not be issued until a NORS registration number has been issued Issuing certification referring to RTITB in any way that has not been successfully registered on NORS could affect accreditation NORS payment terms are strictly 60 days and NORS access may be suspended in event of non payment RTITB 2014 All rights reserved 5 If you submit up to five separate NORS applications for a single candidate on the same calendar date you will only be charged one registration fee for that candidate Please check your NORS invoices carefully to ensure charges have been applied correctly the invoice system is automated to identify this process but cannot take into account all eventualities It is the responsibility of the accredited organisation to ensure NORS charges have been invoiced correctly and RTITB will not be held responsible for any errors of which we are not made aware V10 04 14 NORS ACCREDITED SETTING THE STANDARD RTITB receives in exc
40. n of operator details you will receive an email from the NORS team within 3 working days confirming the operator s name registration number the course they attended and the registration expiry date If you do not receive the confirmation email within 3 working days it means that the registration has been queried In this instance an email seeking clarification will be sent to the NORS contact email address specified in your accreditation application When we receive an incorrect NORS application submitted through the extranet we ll contact you within 3 working days giving you details of why the application was rejected and asking you to provide us with the correct information We ll send you a reminder 7 working days later giving you another opportunity to contact us If we have still not received the correct information enabling us to process the qualification a further 21 working days after the initial entry date over a calendar month from the date the application was submitted we will reject the application without any further warning Each application that we reject will carry a fee of 10 50 plus VAT RTITB 2014 rights reserved 7 V10 04 14 ACCREDITED SETTING THE STANDARD 1 To process operator registration via the Extranet open your Internet browser NORS supports Microsoft Internet Explorer and browse to www rtitb co uk nors CES rec MER ter Car MDRS NORS A An Nutonal Operator Registrat
41. o 18 Operator Reg Expiry Date 19 Certificate No 20 And whose name has been entered on the RTITB NORS database 21 This certificate complies with the requirements of RTITB Accreditation 22 To verify this certificate or for further information please telephone 01952 520200 Option 2 or e mail nors teamartitb co uk RTITB 2014 rights reserved 21 V10 04 14 ORS ACCREDITED SETTING THE STANDARD In order to use RTITB Registered Instructors for RTITB accredited training they will need to have registered their operating qualifications with us on NORS This is a very simple process with two options for registration Registration amp ID Card 11 65 VAT Registration Only 5 20 VAT The above prices cover one application and this application can include as many machine types as the Instructor holds Simply complete the form on page 24 and email post to RTITB at the addresses below along with copies not Originals of your operating certificates hese will need to be verified as true copies by a colleague who will need to complete a section of the form Please ensure you include a passport sized photograph if you have selected ID card Payment must be included with these applications unless the fee is being invoiced to an existing RTITB account holder The postal address for applications is The NORS Team RTITB Access House Halesfield 17 Telford TF7 4PW The email address for applications is nors_te
42. on their first attempt at the Associated Knowledge test Note This selection defaults to Yes Ensure you make the right selection 39 If re tests were required please record how many re tests were required and how many days remedial training were required in the boxes provided Note If none were required please enter 0 40 Next record details of the Practical test Begin by entering the number of Penalties the operator incurred in the box provided Note If no penalties were incurred please enter O O RTITB 2014 All rights reserved 13 V10 04 14 NORS ACCREDITED SETTING THE STANDARD 41 Use the buttons supplied to state whether the operator passed on their first attempt at the Practical test Note This selection defaults to Yes Ensure you make the right selection 42 f re tests were required please record how many re tests were required and how many days remedial training were required in the boxes provided Note If none were required please enter 0 Details of Machine Test Control E a FO Level 9 Operator Instructor Make Model Attachments e g Forks Forks Cd Rated Capacity Load Centre Height Associated Knowledge Score max 100 Passed First Attempt 8 ves No No of Re tests Required No of Days Remedial Training 43 Please record whether the operator passed the Pre use Check test Note This selection defaults to Yes Ensure you make the right select
43. onducted Tip If you have already entered these course details for a previous operator during this session you will see the Copy Previous Details button Click on this button to populate the fields automatically Tip Course Instruction Ratio information is available at the top of the Training Details part of the form Click on the link at the top of the screen to open the RTITB Training Duration Matrix You will also find the matrix on p32 34 of this guide RTITB 2014 rights reserved 11 V10 04 14 ACCREDITED SETTING THE STANDARD 16 If your organisation uses PO Numbers enter the relevant PO number in the PO Number field 17 Next select whether the operator is re registering or not The Re registration field defaults to No If you are registering an operator on a machine type for which they have previously been registered with RTITB ensure you set this field to Yes 18 Open the Course drop down menu A list is displayed showing the truck types linked to your organisation s accreditation Select the correct truck type by clicking on it The page will refresh Tip Never use the mouse scroll wheel when the Course drop down menu is selected because this will change your selection Always double check that the right truck type is selected before the Submit button is clicked Errors can only be corrected by re entering the application 19 Next select the course type Click on the appropriate but
44. operator s postcode and click the Lookup button to choose the correct address and automatically populate the address fields 13 Select a registration option Each registration option provides a different level of registration as discussed on page 5 of this guide Options 1 and 3 will require a digital photograph of the operator to be included with the application The photo must meet the following criteria JPG format there is no limit to the size of photograph uploaded as the system will resize it Passport style and size i e head and shoulders Must not be enhanced in any way since it will appear on the operator s NORS identification card Ensure that the photograph meets with the requirements of the customer since a fee will be charged for reprinting the card RTITB 2014 rights reserved 10 V10 04 14 NORS ACCREDITED SETTING THE STANDARD RE Taa Ceres Cr Heme Course Raed Hel Logo Add New Operator Avian 2 arch Personal inier Second Nana _ Erin n To add a photograph click on the Browse button navigate to and select the required photo for inclusion with the application Note If you select options 1 or 3 and fail to attach a photograph of the operator you will receive a photo reminder email In this instance you will be required to email a photo to the NORS team nors teamartitb co uk
45. reditation Name of instructor Instructor Reg No 2 Please delete the following recognised instructors from our accreditation Name of instructor P Declaration Name of person responsible for declaration as above Position of person Date RTITB 2014 rights reserved 26 V10 04 14 ACCREDITED SETTING THE STANDARD Registration on NORS is for a period of 3 years from the date of test Approximately 6 months before an operator s registration is due to expire we will notify the operator by post and will provide contact details for the organisation who originally trained them provided they have remained RTITB accredited If the organisation is no longer accredited the operator will be directed to the organisation search on the RTITB website OPERATOR REGISTRATION IS DUE FOR RENEWAL CPE RE ne a Pu De eg SETTING THE STANDARD oc dJ ape tr Pal ur com T a CONTACT US 44 0 1952 520200 option 2 M rtitb rtitb co uk Dear Operator ROYAL MAIL Re RTITB National Operator Registration Scheme NORS Your NORS registration for Course 1 POSTAGE PAID GB expires on Expiry_Date_1 a Registration renewal is linked
46. s whilst still maintaining the standards of RTITB accredited training RTITB have produced two scenarios to cover the application of different types of accreditation as detailed below Any NORS applications submitted not complying with this critera may be returned unprocessed The National Operator Registration Scheme has identified an area of training that requires clarification Accredited training organisations have been organising courses of mixed types e g Novice amp Existing and Novice and Refresher This has been an accepted practice for many years particularly where numbers attending specific type courses are limited Under normal circumstances provided that training durations are not reduced and training ratios are not exceeded this practice is acceptable However it is necessary to follow these guidelines to ensure candidates are not unduly disadvantaged within this scenario For each scenario listed below it is imperative that the duration applied should be in line with the maximum ratio of candidates attending at any stage of the course ie two novices with one experienced operator ona Counterbalance course dictates that the novices will have to attend 37 5 hours and experienced operators will have to attend 20 hours Scenario 1 Organisations with In Centre Accreditation Due to the requirements for practical training sessions for mixed courses it has been decided following extensive investigation and customer feedback that tho
47. s already present on the system Click the New Registration link found at the end of each operator s row to add a new registration to the record If the words No Search Results are displayed or if the results show a different operator to the one you wish to register click on the New Operator button 12 You are now presented with the New Registration Page If you are entering a new registration for an existing operator their details will pre populate the fields on the page Please check this information carefully and amend any necessary fields for example change of address or contact information If you clicked on New Operator on the previous screen you will be asked to supply the operator s full name address a C O address is acceptable and date of birth for ID purposes Note When entering the operator s date of birth please ensure you enter the full 4 digit year and not the shortened 2 digit form for example 1981 not 81 M LZ ELT Test Company Home Course neinucton FEabos Help Loge New Operator Etes Search Parzenal Information Operator does not exist on the Courey system yet and needs to be Postcode E tw added as a new aperator record DOB Tal ke sobie E mall Rag Rag vration Option 1 2 Option 3 L Optics Photo E A Subs Fest 1 Tip Type in the
48. se organisations with In Centre accreditation and meeting the criteria below can run mixed courses in the following way The training centre facilities must allow for the setting up and conduct of two or more practical training sessions at any one time There must be exclusive availability of two or more RTITB registered instructors available for the conduct of practical training sessions Where the incompatibility of the skill levels is evident between the different types of candidate at the outset of the course the second instructor should be utilised to aid and assist until there is parity in operator ability Only at this stage should the second instructor pass the trainee s into the initial course It is the lead instructors responsibility to ascertain at which stage day trainee s are integrated into the initial course NORS applications can only be accepted where it is known that the training provider meets the above requirements and that a second Instructor name and Registration Number is clearly listed on the application together with the dates of training provided by that Instructor The example given overleaf works on the basis that the training is provided within a RTITB accredited In Centre facility which allows for the setting up and conduct of two or more practical training sessions and that there is exclusive availability of two or more RTITB registered Instructors to conduct practical training sessions RTITB 2014 All rig
49. served O RTITB 20 Rs ACCREDITED SETTING THE STANDARD XX s BADD NX ours ctlons per course 5 ES ol ol o we E a8 lt o 5 n o 7 PNR 7 7 7 aw un LO te QIX o Beane gt o EE Fejz o o NIA S en co en COM oo a AVAN elg o o Beane 5 2 SC 2 2 S BSNES AAA ANA VANAN Z EIS E EIN E E 5S E E EIN E E EIN EIR EN S Ejn 9 g g g ol lt o o amp Se lt 2 0 El S 55 a 1 vo Q Q PTS C em W cation ification gt E Refresh Conversion t Novic Existin Recertification Novice Existing Conversion t Novic Conversion t Novice Conversion t Certi Rece IC 15015 Description Tow Tractor
50. t S m uU nM N S QI E 4 O C D S N N eiu N IN N N N N N c O C E ND o lt 2 o Oa i Gea e EN 2 5 2 SC OO eee org O O O O O O O O J 2 2 ce O ER eee a eee a 2 S RS OU c Cc Cl CO C O o Z C CC SIE 2S Sl al 02 SSS Sl ol 2 al 2 oBNSSESPSBESO 2 21 O 2 en 2 ol gt gt l ol 2 Z S ol gt gt gt on LL LUI LL Cc LL c LL LL LL LL LLI LUI oc m c S W tA S eol Lift Truck LTG 11 LTG 12 LTG 13 LTG 13 Lift Truck LTG 10 Medium Level gt 22 Sideloader l MJ QOQ D Industrial Telescopic Handler Narrow aisle Man up Lift Truck Narrow aisle Man down Lift Truck Order Picker High Level LTG 13 Order Picker NE 3 d es N p as Vehicle mounted Multi directional V10 04 14 33 14 All rights re
51. tb co uk nors 44 0 1952 520200 option 2 nors teamartitb co uk 2014 RTITB All rights reserved
52. thin the course programme to allow the pre existing candidates to gain the all important key Skills without interruption Durations must always be in line with the stipulated maximum course loading e g one novice would only normally require 22 hours of instruction However if you add two further candidates of any course type this will make the course ratio 3 1 1 in turn raising the duration for the novice candidate to 37 5 hours Maximum ratios must never be exceeded Certain scenarios are not included within the mixed course guidelines due to the nature of the course content and the minimal duration available for completion e g one conversion would require 7 5 hours as would two refreshers added to the course However the content of the conversion course for the one candidate is not on a par or equal to that which a refresher would require within the same period of time Should a scenario that is not reflected either in the guidance given or in the sample timetables provided please contact the NORS Team nors_team rtitb co uk or 01952 520200 option 2 in the first instance to discuss and agree a suitable timetable prior to running mixed courses RTITB 2014 All rights reserved 42 V10 04 14 NOTES RTITB 2014 All rights reserved 43 V10 04 14 NOTES RTITB 2014 All rights reserved 44 V10 04 14 NOTES RTITB 2014 All rights reserved 45 V10 04 14 NOTES RTITB 2014 All rights reserved 46 V10 04 14 www rti
53. to successful completion of refresher training and or First Namen testing carried out by an RTITB accredited Address 1 training provider Address 2 id like further informat Address 3 vou would like further information or nen assistance please contact your previous Town training provider Training Site 1 on County Training Site Tel 1 or visit uPostcodeny www rtitb co uk centresearch call RTITB on 01952 520200 option 2 Kind Regards RTITE The NORS Team RTITB 2014 All rights reserved 27 V10 04 14 ORS ACCREDITED SETTING THE STANDARD Registration on NORS lasts for a period of 3 years Instructors will be notified via post of the need to renew their NORS registration approximately 6 months prior to the date of expiry In order to renew their current NORS operator registration instructors will need to provide one of the following for each machine type to be re registered Verified copy of a Certificate of basic training issued within the last 3 years See page 24 for the covering application form Evidence of Continuous Professional Development CPD Re registration will last for 3 years Please note that if the renewal information is not received 10 working days before expiry or if it is received after expiry there will be a gap in your registration which could affect your ability to make NORS applications There are 2 options available for r
54. ton Note The system defaults to Novice so always double check that the correct option is selected 20 Select the location where the training took place Note the location always defaults to in centre so always double check the correct centre is selected before submitting the form 21 Enter the start date for the course in 6 digit format For example 01 10 13 22 Enter the end date for the course in 6 digit format For example 05 10 13 23 Enter the test date in 6 digit format For example 05 10 13 24 Enter the course duration in hours Note This is a numerical field Please only enter digits for example 37 5 not 37 5hrs 25 Select the course ratio By default this is set to 3 1 Ensure that you select the correct course ratio before submitting the form As discussed previously information on course ratios can be accessed by clicking on the blue link at the top of the Training Details section of the form or on p32 34 of this guide 26 Click on the Instructor drop down menu and select the relevant instructor The menu will show all registered instructors linked to your accreditation When a selection is made the instructor s RTITB registration number will automatically be inserted Note If the required instructor is not listed in the menu insert the name of the instructor in the Other specify field provided above the Instructor drop down menu To add an additional instructor to your accreditation please contact the Accreditation Te
55. u bi ceed coe Es Des 2 ee Pe ed ee Esai ee epee Changes Ha eg ee this ines e be ____ __ __ ___ LE labem T s phan apes ds I race vo well be charged irc 1 RTITB 2014 All rights reserved 14 V10 04 14 NORS ACCREDITED SETTING THE STANDARD 49 f any sections have not been filled in correctly the form will not submit Red text detailing any errors or omissions is displayed on the screen Once all corrections have been made click the Submit Application button again bium IM TR Fi there F es Lisp Add New Operator hee per Ts eru ils adno bo CT Brico imzem arcem Le arm Tithe M Ben lee Mecum ig LEE PE aet Tm Hurmamhor Tiama hm Cour Te tevin T min mon tam AU Hz ALL 1 E E dois Hag Fic fis qoom Lt e Le He pee LMI 1 Far Tara il Please note Changes to your application can only be made free of charge if you contact us within 48 working hours of submission If you wish to change any details on the application after 48 working hours you will be charged the full amount again depending on the option originally selected If you wish to change the registration option after 48 working hours you will be charged at the highest rat
56. uced to Eradicate counterfeit operator certificates issued by trainers not accredited by RTITB Align with potential and forthcoming European and other international requirements and to provide internationally recognised and transferable records of training and competence Help meet the requirements of UK educational funding agencies and to improve the access of accredited training organisations and individuals to funded basic training Reinforce adherence to training standards by only registering fully accredited training Raise confidence in operator training competence and qualifications which in turn supports high quality training provided by accredited training organisations Provide government agencies with assured and improved data and information Provide centralised data and records in a standardised format Provide operators with a straightforward means to obtain replacement certificates in the event of loss or damage to originals Benefits for Operators NORS registration enables employers to easily verify the details of the training undertaken NORS registration enables operators to obtain replacement certificates in the event of loss damage to originals NORS improves the possibility of access to funded training by meeting the requirements of UK educational funding authorities RTITB 2014 rights reserved 4 V10 04 14 NORS ACCREDITED SETTING THE STANDARD Benefits for the Training Organisation
57. uctors prior to processing applications Your current accreditation will be examined to ensure that the selected instructor has undertaken all necessary training and is listed on your central accreditation record with RTITB It is therefore important that you update RTITB with any instructor changes You can do this by completing the form on page 26 and returning it to the Accreditation team by email post using the addresses below The postal address for applications is The Accreditation Team RTITB Access House Halesfield 17 Telford TF7 4PW The email address for applications is accreditation_team rtitb co uk To avoid unnecessary delay in us processing your requests please ensure that the instructor is currently RTITB registered and has their current operating qualifications registered on NORS RTITB 2014 All rights reserved 25 V10 04 14 Complete and return to Access House Halesfield 17 Telford TF7 4PW ACCREDITED SETTING THE STANDARD Complete and return to NORS accreditation _team rtitb co uk Training Organisation Details of Training Organisation Organisation Ref No Address Town County Post Code Telephone Country Fax Mobile Contact name Email Please add the following recognised instructors to our acc
58. usiness Contact specified in your accreditation application by sending an email to nors_team rtitb co uk Only authorised persons within the organisation should have access to NORS Furthermore NORS access is granted to allow you to upload and process data only on RTITB accredited training undertaken by your organisation Under no circumstances should your NORS login be used to upload or otherwise process data on training and assessment not provided by your organisation this includes processing data on behalf of other organisations RTITB accredited or otherwise RTITB reserves the right to carry out audits to ensure that NORS access is not being mis used Please ensure that only authorised personnel within your organisation have access to NORS All applications for and changes to user access including staff leaving your organisation to NORS should be made by the Senior Contact designated in your organisation s original accreditation application If at any time you feel that your NORS access has been compromised please contact the NORS team immediately and they will change and re issue login details A step by step guide to making an Extranet NORS application can be found on pages 7 15 of this guide You will also receive a briefing on the system during your first accreditation visit However if you experience any difficulties please do not hesitate to contact the NORS team on 01952 520200 option 2 for further assistance Upon successful registratio
59. w Sample has completed 37 hours reiritslften frarning and has passed Operating Skill bs RTITR proutded hy Top Notch West Midlands An RTITB Ateredited Training Organisation Tepe Conmterbalasce Lift Truck Make amp Model Caterpillar ep 15 Confira Kader Operated Energy Souror Electra Rated Capacily Up to 500088 achete Forks of lest SOR UTD of Instruct rg Mr A Naher RITE Reg No 123456788 Mamie of Examiner Mr A Maler RITE Rey No 123456789 Opera Rex Wo DONNAIT Operatar Ree Fxgiry Dale 21 08 2013 12345 And Gane hes been catered on the RTITR NORS dalaburse Laura beber Bade Wives CF rat Leer seer Cone pes zT Peete Hane 53 Ge 13 TTE Ae cce hare QT leaked Ty eee Ti ad RTITB 2014 All rights reserved 20 V10 04 14 NORS ACCREDITED SETTING THE STANDARD Please ensure that all 22 headings on your Certificate of Training match the ones below 1 An RTITB Accredited Training Organisation 2 Certificate of Training 3 has completed Of cases training 4 and has passed Operating Skills tests Approved by RTITB DS E E 6 Make Model 8 Control 9 Energy Source 10 Rated Capacity Height 11 Attachments 12 Date of Tests 13 Name of Instructor 14 Reg No 15 Name of Examiner 16 RIITB Reg No 17 Operator Reg N
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