751288 USER GUIDE.ps, page 2 @ Preflight
Contents
1. 6 After the five attempts it may be necessary to RESET the boiler by turning the control knob to the RESET STANDBY position and back to ON within TWO seconds then repeat step 2 14 CH CENTRAL HEATING TEMPERATURE CONTROL Adjustable via the CH temperature control knob to give radiator temperatures of between 30 C and 80 C During periods of no central heating requirement the control should be set to the STANDBY position but the permanent live to the boiler should be left on 7 segments LED display Central Heating Temperature Control Min Max Digital Display Fig 4 l Burner On Light Max z 5 1 7 Dimplex Boilers 2008 3 PROBLEM SOLVING dimplex 2 1 STEP BY STEP GUIDE Boiler Not Working Check that the gas supply is turned on Are other gas appliances working Consult gas supplier Is the central heating indicator light on Is the CH No temperature control knob ON Turn the knob clockwise Is the timer on and calling for heat Ensure the timer is set for central heating on see your timerinstructions Is the room thermostat set high enough Turn the room thermostat to maximum Reset the boiler see Section 5 7 If the boiler does not reset contact your installer or service engineer 4 Dimplex Boilers 2008 FETY dimplex 3 1 GENERAL SAFETY DO NOT interfere with any sealed components and use the appliance only in accordance with these in2. e Check flow return and flue sensors e CHECK THERMAL FUSE IS OPEN CIRCUIT IF SO REPLACE HEAT EXCHANGER SEE 10 8 6 Defective gas valve 5 sec flame signal after burner Check gas valve and lead Flame continues after is switched off e Check PCB demand ends 7 Defective fan No flamd Missing or Erroneous RPM e Check fan signal e Check mains fan lead amp connector e Check low voltage fan lead amp connector e Check PCB X3 connector Auto Restart When Fixed A PCB error No flame __ Internal error e Check PCB b Activate BCC No flame New BCC e Turn CH control knob to reset twice to activate E Safety system failure Failure of internal self e Check PCB No flame checking system e Check BCC is initialised E BCC error No flame Incorrect missing BCC e Reset or replace BCC h No flame Faulty connector e Check PCB X1A connector 0 Different check faulty Water flow rate too low e Check water pressure Flame for 15 seconds e Check external pump CH system blockage e Check no air is in heat exchanger CH system e Check wires to sensors not crossed e Check flow and return sensors P Error in power supply Low mains voltage e Check mains voltage No flame e Check PCB connectors No light indication Defective power supply e Check power supply e Check PCB X1B connector e Check PCB fuse 6 Dimplex Boilers 2008 DDITIONAL INFORMATIO 5 1 BOILER LOGBOOK The logbook is included
3. amp GLEN DIMPLEX BOILERS Dimplex 18 OV Dimplex 32 OV Open Vented Condensing Boilers User s Operating Instructions These instructions should be left with the user Dimplex Boilers 2008 CON dimplex SECTION DESCRIPTION PAGE 1 0 Using the Boiler 3 2 0 Problem Solving 4 3 0 Safety 5 4 0 Error Codes 6 5 0 Additional Information 7 Read these instructions carefully before trying to operate the appliance GAS COUNCIL NUMBERS Natural Gas Dimplex 18 OV Gas Council Appliance No 41 149 04 Dimplex 32 OV Gas Council Appliance No 41 149 03 Control Panel Dimplex Boilers 2008 SING THE BOILER dimplex 11 CONTROL PANEL es er Fig 2 1 2 CH CENTRAL HEATING TEMPERATURE CONTROL Control knob shown in the OFF position Turn the knob clockwise to increase the temperature of the central heating 13 TO LIGHT THE BOILER 1 Switch on the electrical supply 2 Turn the CH temperature Control knob to the midpoint between the minimum and maximum setting The display changes from 0 to h 3 Ensure Programmer and room thermostat if fitted are calling for heat 4 The display changes to H When the boiler has lit a small dot will also appear in the bottom right corner of the display 5 If the burner fails to light the fan will stop Initially this may be due to air in the gas supply The boiler will automatically have five attempts at ignition
4. inside the Installation instructions This logbook should be completed by your installer to verify that the correct installation and commissioning procedure was followed Failure to complete the logbook may result in difficulties should a problem arise with your appliance during the guarantee period This logbook forms part of the industry s Benchmark code of practice for the installation commissioning and servicing of central heating systems All CORGI registered installers carry a CORGI identification card and have a registration number You can check your installer is registered by telephoning 0870 4012300 or writing to 1 Elmwood Chineham Business Park Crockford Lane Basingstoke RG24 8WG or check online at www corgi gas safety com These appliances meet the requirements of Gas Appliance Directive 90 396 EEC Efficiency of Hot Water Boilers Directive 92 42 EEC Low Voltage Directive 92 42 EEC Electromagnetic Compatibility Directive 92 31 EEC Type test certified by Notified Body 0087 Pin 87BT49 Product Production certified by Notified Body 0086 For GB IE only 5 2 GENERAL CARE The front panel should be cleaned with a damp cloth and mild detergent Do not use abrasive cleaners 53 ROUTINE SERVICING To ensure continued efficient operation of the appliance it is recommended that it is checked and serviced as necessary at regular intervals The frequency of servicing will depend upon the particular installat
5. is reached Further protection can be incorporated by using a system frost thermostat The pump will automatically operate for 1 minute in every 24 hours to prevent sticking 5 7 BOILER OVERHEAT PROTECTION In the event of overheating the boiler will shut down and the digital display will show 1 Allow the boiler to cool then briefly turn the CH control knob fully anti clockwise to the RESET STANDBY position and then back to ON within two seconds If the fault persists consult a CORGI Registered installer Dimplex Boilers 2008 7 SA Part No 751288 Issue 3 07 07 10 amp GLEN DIMPLEX BOILERS Glen Dimplex Boilers Stoney Lane Prescot Merseyside L35 2XW For all telephone enquiries call 0844 371 2222 website www glendimplexboilers com Part of the Glen Dimplex Group Glen Dimplex Boilers is continually improving its products and therefore reserve the right to change product specifications without prior notice Errors amp omissions excepted S AND SERVICE HELPLINE O844 371 4 1 Dimplex Boilers 2008
6. ICAL HELP LINE 01926 834834 ERROR CODE DESCRIPTION REASON ACTION RESET POSSIBLE 1 Overheated CH Water temperature eCheck no air is in heat exchanger CH system appliance greater than 105 C eCheck external pump operation Yes eCheck PCB X1C connector eCheck flow thermistor eCheck wires to sensors not crossed 2 Different check faulty Sensor temperature e Check water pressure Flame for 15 seconds differential incorrect e Check external pump CH system blockage e Check no air is in heat exchanger CH system e Check flow and return sensors Auto Restart When Fixed 3 No gas or Lockout flame Low gas pressure e Check gas supply signal No flame Loss of flame signal during e Check gas service cock Lockout after 5 ignition operation e Check gas valve and lead attempts e Check detection electrode lead Yes e Check PCB X2A amp X2B connectors e Check spark generator spark electrode e Check mains earth lead continuity 4 Flue gas sensor Flue gas temperature greater e Check flue sensor No flame than 95 C e Check flue system e Check no air is in heat exchanger CH system Yes e Check external pump e Check PCB PCB connectors BLOCKING CODES ERROR CODE DESCRIPTION REASON ACTION RESET POSSIBLE 5 Defective sensor or Defective flow return or flue e Check wiring to sensors thermal fuse blown sensor or heat exchanger reached maximum safe working temperature e Check PCB X6 amp X8 connectors
7. ion conditions and usage but in general once a year should be adequate It is law that any service work must be carried out by a competent person such as British Gas or other CORGI Registered personnel m w 5 4 EMERGENCY WARNING If a gas leak is suspected or exists turn the gas OFF at the incoming mains adjacent to the meter Do not operate any electrical switches Do not operate any electrical appliances Open all windows and doors Do not smoke Extinguish all naked lights Phone the Transco 24 hour emergency number immediately on 0800 111 999 Do not call from a mobile phone 5 5 PLUMING FROM TERMINAL Like all condensing boilers this appliance will produce a plume of condensation from the flue terminal This is due to the high efficiency and hence low flue gas temperature of the boiler It is normal and not a fault indication The boiler is fitted with a condensate trap The condensate drain point must not be modified or blocked see section 7 6 of the installation manual 5 6 TO TURN THE BOILER OFF For short or long periods Switch the programmer and or room thermostat switch to the OFF position NOTE The appliance is fitted with a frost protection device In the event of very cold conditions Providing there is mains power supply to the appliance the frost protection mode is integral If the system temperature falls below 5 C then the boiler will fire on its minimum setting until a flow temperature of 30 C
8. oiler 2 Where an open flued B23 system is used then an air vent must be provided in the same room or internal space of the flue duct air inlet with a minimum free area of Dimplex 18 60cm Dimplex 32 125cm 3 These dimensions include the necessary clearance around the boiler for case removal spanner access and air movement Additional clearances may be required for the passage of pipes around local obstructions such as joists running parallel to the front face of the boiler 4 When installed in a cupboard or compartment it is not permissible to store other objects in the cupboard Additionally no flammable objects items must be allowed to come into contact with the boiler 5 The boiler does not require additional ventilation when it is installed in a cupboard or compartment The exception to this is where an open flue system has been installed See note 2 5mm Min 5mm Min H gt 200mm o 580mm 200mm 285mm Wall 2 5 5mm Min In Operation 450mm Min For Servicing Purposes Fig 11 Dimplex Boilers 2008 5 ERROR CODES dimplex AFTER ENSURING THAT ALL ACTIONS HAVE BEEN CARRIED OUT RESET THE BOILER REFER TO SECTION 5 4 IF ANY OF THE BELOW FAULTS OCCUR DURING INSTALLATION PLEASE REFER TO THE ACTIONS HOWEVER IF ANY OTHER ERROR RESET LOCK OUT CODES CODE IS SHOWING PLEASE CONTACT THE INSTALLER OR TECHN
9. structions This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack experience and knowledge unless they have been given supervision or instructions concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance 3 2 CURRENT GAS SAFETY INSTALLATION amp USE REGULATIONS It is the law that all gas appliances are installed by a competant person in accordance with the above regulations Failure to install appliances correctly could lead to prosecution It is in your own interest and that of safety to ensure that the law is complied with If the appliance is damaged turn off the appliance and consult a CORGI registered installer If it is known or suspected that a fault exists on the appliance it MUST NOT be used until the fault has been rectified by a competant person 3 3 ELECTRICAL SUPPLY This appliance must be earthed Supply 230V 50Hz fused at 3A The method of connection to the mains supply must facilitate complete isolation of the appliance Either a 3A fused three pin plug and unswitched shuttered socket outlet or a 3A fused double pole switch having a 3mm contact separation in both poles serving only the boiler and its external controls may be used 3 4 CLEARANCES AND VENTILATION 1 A flat vertical area is required for the installation of the b
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