ProTrader Demo troubleshooting
Contents
1. 5 If the following message shows please click ok to continue Berkeley ProTrader Trading Client Warning 1 x The Java Runtime Parameters for optimising this application are not set Please referto the Berkeley ProTrader Trading Client documentation ff OK 6 If you are still experiencing difficulties please contact our support desk on 44 0 207 758 47772. PROTRADER BERKELEY 0 N L I N E ProTrader Demo troubleshooting System Requirements The following are the minimum system requirements Parameter Value Processor 1 5GHz or equivalent Pentium 3 or equivalent Hard Disk Drive 50Mb of free HDD space RAM 1GB Operating System Windows NT4 XP and 2000 Note while ProTrader is compatible with Windows Vista the recommended OS is Windows XP Not compatible with Apple or Apple emulation OS Internet Explorer version 5 5 6 0 and 7 SUN JVM version 1 4 2_11 minimum Installing and Running ProTrader Demo 1 Ensure that your browser is Internet Explorer 5 5 or greater the only browser that is supported 2 Ensure that Internet Explorer has pop up blockers temporarily disabled to allow you to log into ProTrader 3 Ensure that Internet Explorer is set to allow Java applets Open Internet Explorer Select Tools Internet Options Select the Security tab of the Internet Options dialog box Click on Internet then click on Custom Level Ensure that you have the following setting scroll to the bottom of the list to find it Scripting of Java Applets enabled 3 You may get a Security Warning pop up asking for your permission to install and run the ProTrader software Click Yes You can select the checkbox Always trust content from Patsystems UK Limited to bypass this message in the future 4 No username or password required to log into ProTrader
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