SDT345A (8-07) DM100i/DM200i Service Manual & Parts List
Contents
1. 3 1 3 2 Carriage Unit Related uu ua kakuq q 3 4 3 3 Purge Unit Related 3 9 3 4 Lower Delivery Unit Related 3 12 3 5 F F uuu 3 18 SECTION 4 Troubleshooting 4 1 roii 0 TREE TR RTL 4 1 4 2 Troubleshooting 4 1 Parts List SECTION 5 LISE 5 1 SDT345A DM100i Series Service Manual amp Parts List SDT345A DM100i Series Service Manual amp Parts List Contents 1 Introduction 1 1 PURPOSE This document provides the information necessary to support the installation and site repair of the DM100i DM200i Series Digital Mailing System 1 2 EQUIPMENT COVERED This manual applies to the DM100i DM200i Series and the kits required for digital mailing system operation 1 3 CONTENTS This manual is organised as follows 6 Section 1 Introduces the manual Section 2 Lists material and equipment specifications Section 3 Presents removal and replacement procedures Section 4 Offers Troubleshooting advice Section 5 Provides a full parts list 1 4 SAFETY SUMMARY Warning messages are used throughout this manual to alert you to potentially hazardous conditions These warnings are explained below e WARNING calls attention to improper practices that could cause injury e CAUTION2. 1 Caution Holding the encoder with hand 2 hold it as shown 3 4 6 Removing the Sensor PCB 2 1 Remove the encoder See E 6 Removing the encoder 2 2 Remove the 2 screws 1 and connector 2 and detach the sensor PCB 2 3 3 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 17 3 3 Removal amp Replacement PCBs Removing the Main PCB 1 Remove the upper cover unit See A 1 Removing the Upper Cover Unit 1 2 Disconnect the all connector 1 and flexible cable 2 on the main PCB 4 3 Remove the 3 screws 3 on the main PCB and detach the main PCB 4 2 Caution Unlock the connector when removing flexible cable Caution Dispose of the lithium battery according to local regulations The lithium battery for the main PCB is a non replaceable part Removing the Modular PCB 1 Remove the main PCB See F 1 Removing the Main PCB 2 Remove the connector 1 and the 3 screws 2 and detach the modular PCB 3 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 5 3 5 0 3 5 1 3 18 3 Removal amp Replacement 3 5 2 Removing the DC Power Supply Unit 1 Remove the upper cover unit See A 1 Removing the Upper Cover Unit 2 Disconnect the 2 connectors 1 and remove the harness from the harness guide 2 3 Remove the screw 3 and detach the open closed cover sensor 4 4 Disconnect the 2 connector
3. Pitney Bowes SECAP DM100i DM200i series Mailing System Service Manual amp Parts List FORM SDT345A 8 07 IMPORTANT Model and feature availability varies by country Contact your machine supplier for more information This guide covers all models and features Inclusion within this guide does not guarantee availability of a particular model or feature within your country The title copyright and all other proprietary rights in this document are vested in Pitney Bowes Limited and no part of it may be reproduced in any form without the written permission of Pitney Bowes Limited The document is for the exclusive use of the person to whom it is issued its contents are confidential and must not be disclosed to any third party or used for any purpose other than in the proper conduct of Pitney Bowes Limited s business and it must be returned to Pitney Bowes Limited immediately upon the person ceasing to be associated with Pitney Bowes Limited Pitney Bowes Limited 2007 Contents Page Service Manual SECTION 1 Introduction 1 1 i 1 1 1 2 EQUIDMENT 1 1 1 3 ne ee eee eee 1 1 1 4 1 1 1 5 1 2 SECTION 2 Specifications 2 1 Material 40 2 1 2 2 Machine Specification pp 2 2 SECTION 3 Removal amp Replacement 3 1
4. SDT345A DM100i DM200i Service Manual amp Parts List 4 13 4 Troubleshooting Table 4 10 Common Error Messages Continued When trying to connect with the Data Center either PbP is not set up to communicate with the meter or there is some other type of network problem Confirm the meter is installed at PbP that the cusomer has not reached his or her credit limit and that there are funds available to download If PbP is okay there may be a network communication problem Make sure the meter is installed on the customer s account Make sure the customer is not attempting to use a credit card Reboot the system for 30 seconds If tis fails reboot the system for three minutes If the meter was installed at PbP have the customer change to the local AT amp T number and attempt to connect again 7 You must reboot after every DEOO error Location Code Location code not installed during setup Required The meter can t confirm that its memory is working Withdraw the system from service If funds are in the meter flag as QAR Question of Accurate Registration Usually Occurs during install 1 Press CLEAR 2 Reboot for 30 seconds 3 Ifthe display returns to ENTER AMOUNT TO ADD TO METER press CLEAR 4 Select RETURN TO START to begin the install over again Check that system is connected to an analog line Try using 1 800 590 4857 1 866 297 8025 local access number Reboot system Press CLEAR when display pr
5. clear crisp print If not you can try up to three more purges If these fail the print head print head ribbon cable and connection at J127 are suspect See instructions for Poor print from used ink cartridge Print head ink Reinstall print head and ink cartridge tank not detected Check for bent pins when you do this Make sure cap was taken off printhead and tape removed from cartridge Check that print head is snapped into position Reboot Check PH ribbon cable and connection at J13 Print head may be suspect SDT345A DM100i DM200i Service Manual amp Parts List 4 7 4 Troubleshooting Table 4 5 Print Carriage Faults Errors Checkpoints Possible Cause Solution PS1 fails to sense envelope or tape lead edge Check for debris in transport path Print carriage Carriage drive belt Inspect belt and pulleys Check that belt is fails to move from centered on pulleys and fully engages loop on home to print carriage position wawan Carriage drive rails Check that carriage assembly is not binding on rails Assembly should move freely NOTE It is normal for the Purge motor the purge motor fails to turn clockwise with print head to the carriage assembly in the home position move back to the the printhead lock and cap will remain up home position preventing movement of the carriage Check if an envelope the harnesses from the purge motor to or tape is not connectors J5 and J9 on the Main Log
6. 24A3 Printhead NVM checksum failure 24 Printhead temperature out of range 24A5 24B1 24B2 24B3 Printhead heater failure E MSG _ SRC MSG DEST MSG ID 24B4 MSG TYPE 24B5 E MSG PARAMETER 24B6 E MSG_NA Not appropriate message like Perform Printer Maintenance in Seal Only Mode D NT gt S lt N S CD 5 lt D 3 m Qo Y a E 4 2 4 Troubleshooting Table 4 15 DM100i DM200i BOB Task Errors 25xx Unknown intertask message or script request Error while preparing to download a leading barcode image Error while preparing to download a lagging barcode image Error preparing the PHC configuration record no longer used but left in for Error spec compatibility Device message reply length is unexpected SDT345A DM100i DM200i Service Manual amp Parts List Error Description 2501 2502 2503 2504 2505 2506 2507 2508 2509 250A 250B 250C 250D 250E 250F 2510 2511 2512 2513 2514 2515 2516 2517 2518 2519 251A 251B 251C 251D 251E 251F 2520 2521 2522 2523 2524 2525 2526 2007 2528 PSD failed to reply to a message PHC failed to reply to a message External card failed to reply to a message General communication failure PSD USB driver failure PHC 232 driver failure External card t 0 driver failure Internal Error encountered by SCM task General device driver failure Unknown intertask
7. from the data 2251 The width of the generated 1D barcode is greater than the allocated width if a horizontal barcode or the allocated height if a vertical barcode 2252 The amount of data for the 1D barcode is more bytes than will fit in the work buffer 20 SDT345A DM100i DM200i Service Manual amp Parts List 4 Troubleshooting Table 4 13 DM100i DM200i Print Head Security Errors 23xx Error Description 2300 2301 2302 2303 2304 2305 2306 Version mismatch error Programming failure Communication error Fatal communication error Communication timeout error Seed mismatch error Fatal programming error Table 4 14 DM100i DM200i Print Manager Errors 24 Error 2400 2401 2441 2442 2443 2444 2445 2446 2447 2481 Description General printer fatal error Could not send intertask message Purge pump motor or sensor failure Cap motor or sensor failure Carriage motor or sensor failure Inside temperature out of range Transport motor or encoder failure ASIC motor drive time limit exceeded Print carriage not detected E PAPER SKEW Mail skewed 2482 E NO PAPER 2483 E PIECE TOO SHORT 2484 E PIECE TOO FAST Operator inserted mailpiece too fast 2485 E NO PRINT Paper error 248B E JAM Mail jammed 248C E JAM LEVER OPEN Jam lever open 2491 E NO INK 2492 E NO INKTANK 2493 E INKTANK ID 2494 E INKTANK CHECKSUM 2495 E TANK LID OPEN 24A1 No Printhead 24A2 Incorrect printhead type
8. steps at right Check that RS232 connector and pins are okay Check harness from DB 9 connector to J3 on Main Logic Controller If this fails replace the scale but DO NOT put into Print Head queue Weight over User attempted to weight an See error 1103 if this is not the case If these steps don t capacity item that exceeds the maximum work follow the local process to have the DLA reset capacity of the platform they Advise the customer to perform a download in 24 hours ordered Rate manager not Check the order to verify the weight Follow the local process to have the DLA reset Advise the initialized capacity was ordered customer to perform a download in 24 hours Scale does not Is scale seated properly Reseat scale Is serial port set to Attached Scale Check function unable serial port wiring to Main Logic Board J3 Is rating feature to rate mail on enabled scale Auto scale Auto scale may be turned off Scale Enter menu and make sure auto scale function is ON function does not not set up properly work 4 12 SDT345A DM100i DM200i Service Manual amp Parts List 4 Troubleshooting Table 4 10 Common Error Messages 2003 and 2004 Startup error Reboot system 220C Time out error Reboot system 24 4 or 24A5 Reboot Leave system off for a minimum of one minute A replacement print head will not resolve these errors 2442 Reboot Leave system off for a minimum of one minute DE06 or DE14 At
9. up for two minutes then reboot 2546 Reboot to clear if softkey does not work 372A Feeder error with C4 envelope 2482 or 248B No Paper Cause Operator inserted a mail piece then pulled it back out and then put it in again during a batch 248B Mail jam caused by stream feed SDT345A DM100i DM200i Service Manual amp Parts List 4 15 4 Troubleshooting Table 4 11 Motion Control Processor MCP Related Error Codes 16xx Codes Error Description 1600 1601 1627 1628 No Error Reserved Failed to Feed 1629 Printer Not Ready 162A TAR2 Exit Jam A Run ail operation was attempted with mail in the transport area 163B Mail Piece too long happens if the WOW sensor signifying that the piece is in position to weigh is blocked and the WOW entry sensor is still blocked 163C WOW Done message not received by MMC in specified time WOW Weighing timeout a 5 second timeout on the handshake with the weighing module 4 16 SDT345A DM100i DM200i Service Manual amp Parts List 4 Troubleshooting 1680 Flash File System FFS MCP profiles are not Loaded don t exist in FFS 1681 Flash File System FFS Requested Profile Group Doesn t Exist in MCP Profile Flash File System FFS Invalid binary Profile Invalid default Switch Condition The internal state stack overflowed too many pushes The internal state stack underflowed too many pops SDT345A DM100i DM200i Service Manual amp Parts List 4 17 4 Trouble
10. 100i DM200i Series Service Manual amp Parts List 1 5 1 2 Introduction 1 WARNING Always be sure the equipment is unplugged before you make any attempt to perform the maintenance outlined in this manual If you must work on a live machine note that line potential is present at the power panel and the motherboard CAUTION DO NOT attempt to adjust key timing parameters in the service menu unless you have been trained and thoroughly understand what you re doing Otherwise you could damage the equipment e Take greater precautions as the objects you handle get smaller A board in the machine is better protected than one which is not plugged in a chip on a board is better protected than one in your hand e Stay away from metal conductors The plastic and resin that chips and boards are made of are much better insulators than metal It s most important to keep your hands away from any metal which contacts the data In particular this means the long connector along the bottom of each board and the pins coming out of the chips These signal and data lines are directly connected to the fragile inner circuits of the chips When handling a board try not to touch the connector when handling a chip try not to touch the pins SDT345A DM100i DM200i Series Service Manual amp Parts List 1 3 SDT345A DM100i DM200i Series Service Manual amp Parts List 1 Introduction 2 Specifications 2 1 MATERIAL SPECIFICATIONS Material
11. 4 1 Print Test Patterns If the test pattern shows gaps or voids purge the printer nozzles and retest If little or no improvement is noted you may repeat the purge up to five times total SDT345A DM100i DM200i Service Manual amp Parts List 4 5 4 Troubleshooting Table 4 4 Printing Faults Continued Errors 0000 Checkpoints Possible Cause Solution Poor print Follow steps at right Remove the printhead and check for bent pins from used ink Pins are normally angled downward cartridge Make sure printhead is correctly installed Check printhead harness and connection at J13 purges fail to correct the problem and the ink cartridge is not empty replace the printhead this fails to correct the problem there may be a problem with the print head carriage board This requires replacement of the print head Carriage assembly Print is not Wiper blade Also check the wiper It is easily Check the wiper blade for excess ink clean and crisp replaceable accumulation Clean as required Replace smearing or wiper wiper
12. ER OPEN CLOSE QC1 4728 SDT345A DM100i DM200i Service Manual amp Parts List 5 Parts List QC1 5129 COVER DECK QC1 5130 FOOT RUBBER QK1 0716 SENSOR UNIT QK1 0721 MOTOR DC 24V QK1 0726 MOTOR DC 27V QK1 0731 CONTROL PANEL UNIT QK1 0732 MODEM UNIT UK QK1 0734 Int QL2 0670 ENCODER ASSY QL2 0687 COVER ASSY BOTTOM 2 5 Does not come with bezel I A Y 1 I 1 1 1 l 4 LI n 1 1 5 a 4 SDT345A DM100i DM200i Service Manual amp Parts List 5 Parts List TRANSPORT UNIT UPPER QM2 1335 QM2 1336 ROWEL UNIT PULLEY UNIT TENSION QM2 1337 REGISTRATION UNIT QM2 1338 TRANSPORT UNIT LOWER QM2 1339 QM2 1341 GUIDE TRANSPORT QM2 1342 SLIDE PLATE ASSY QM2 1343 WHEEL ASSY SLIDE 1 WHEEL ASSY SLIDE 2 QM2 1344 N 1 a 1 E 4 3 IT t k 1 m t b but SDT345A DM100i DM200i Service Manual amp Parts List 5 3 OW q 1 s 1 id 1 Y E 1 N M SDT345A DM100i DM200i Service Manual amp Parts List Parts List WHEEL ASSY SLIDE 3 PRESS ROLLER LOWER UNIT PURGE UNIT CARRIAGE UNIT ADJUSTER UNIT BELT CARRIAGE ADJUSTER UNIT 1 TENSION ADJUSTER UNIT 2
13. Is PSD present Check that it is properly seated and making full contact with board 2304 is a communication timeout error Check sensor board and wiring to Main Logic Board J8 4 Troubleshooting Table 4 1 Power ON and lnitialization Faults Errors Checkpoints Possible Causes Solutions Does the cord show obvious signs of wear Does another cord work Is the power cord connected to a functioning wall outlet Defective power supply board System dead System starts to initialize but hangs LED is green No printer noise no printer initialization Screen stuck on Initializing Please Wait An error occurred during printer initialization process This is a CM PM initialization timeout Does Error 2447 display Does Error 2554 display 2304 If these errors display when the jam lever is closed and the transport is clear the sensor board may be suspect SDT345A DM100i DM200i Service Manual amp Parts List Mailing machine is connected to power but control panel LED is off no initialization no display no printer sounds Code 010E displays Printer Fault error displays Error 2447 System Fault error displays Error 2554 1 2 Jam Lever Open and 2 2 Clear Transport errors display 4 2 4 Troubleshooting Table 4 2 Keyboard and Display Faults Checkpoints Possible Causes Solutions Keyboard Wiring from keyboard to J4 Keyboard PCB Po
14. Related Removing the Lower Delivery Unit 1 Remove the upper cover unit See A 1 Removing the Upper Cover Unit 2 Remove the lower cover unit See A 3 Removing the Lower Cover Unit Caution Do a pressure release of the delivery unit prior to removing the lower delivery unit 1 3 Remove the screw 1 on the left side of the main body 4 Remove the 2 screws 1 and detach the tray 2 5 Remove the screw 1 on the left side of the main body 1 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 3 3 3 0 3 12 3 Removal amp Replacement 6 Remove the screw 1 on the right side of the main body and detach the lower delivery unit 2 1 3 4 Upper delivery Unit Related 3 4 0 Removing the Encoder Sensor 1 Remove the upper cover unit See A 1 1 Removing the Upper Cover Unit 2 Remove the connector 1 and screw 2 and 3 detach the encoder sensor SDT345A DM100i DM200i Series Service Manual amp Parts List 3 13 3 Removal amp Replacement 3 4 1 Removing the Delivery Motor 1 Remove the purge unit C 2 Removing the purge unit 1 2 Disconnect the connector 1 and remove the harness 2 from the 5 harness guides 3 3 Remove the 2 screws 1 from rear frame 4 Remove the delivery motor 1 1 3 4 2 Caution at the delivery motor installation At the delivery motor installation locate the motor so that the harness co
15. Specifications Material see figure below Minimum Size 127 mm x 76 mm Maximum Size 381 x 330 mm Minimum Flap Depth 22 mm Maximum Flap Depth 76 mm Minimum Thickness 0 18 mm Maximum Thickness 9 5 mm Maximum Stack Height for Mail 60 mm IMPORTANT For best results always make sure your material conforms to our published specifications 330mm SDT345A DM100i DM200i Series Service Manual amp Parts List 2 1 2 Specifications MACHINE SPECIFICATIONS Size of Base Model 215mm H x 345mm W x 400mm D Size of Base Model with Scale 230mm H x 345mm W x 400mm D Size of Base Model with Scale and Moistener 230mm H x 470mm W x 400mm D Stacker The stacker adds 265mm to the width of the system Weight 6 8Kg approximate Power Requirements 100 240 VAC 50 60Hz 1 0A Communication Ports 1 USB 1 RJ 11 Operating Temperature 4 to 42 C LCD Display 4 Lines 20 characters long Throughput Up to 30 letters per minute with no moistener somewhat less with optional moistener Actual throughput will vary depedning on the material used machine condition use of moistener and the skill of the operator Print Resolution 600 x 300 dpi Print Image Area at least 25 4mm x 170mm Ink Cartridge Life 2 500 imprints or 22 letters per day 5 days a week for 6 months Tape Sheets Self adhesive type dual tape sheets Internal Ad Storage up to 20 Departmental Accounting Number of accoun
16. TENSION CONNECTOR ASSY SENSOR UNIT COVER TOP 2 1345 2 1346 QM2 1347 QM2 1352 QM2 1353 QM2 1354 QM2 1355 QM2 1356 QM2 1357 A 5 Parts List PRESS ROLLER UNIT QM2 1360 SENSOR UNIT EN CODER QM2 1361 PRINT HEAD UNIT QM2 1364 WASTE INK TANK UNIT QM2 1374 TANK COVER ASSY QM2 1377 QM2 1406 ENCODER PCB UNIT QM2 1420 CABLE MODEM DC POWER SUPPLY UNIT QM2 1422 j wu gt d F h p n pt 4 i A j 4 E i i E SDT345A DM100i DM200i Service Manual amp Parts List 5 Cn This part is not Parameterized Cheaper to re place machine Not available as a spare part SDT345A DM100i DM200i Service Manual amp Parts List 79 9 E 0 CONTROLLER PCB UNIT PULLEY 40T PULLEY 16 80 SPRING COMPRES SION SPRING TORSION SPRING TORSION SPRING TORSION SPRING TENSION QM2 1425 QU1 0066 QU1 0067 QU1 2118 QU1 2119 QU1 2120 QU1 2121 QU1 2122 5 Parts List SPRING TORSION 0 SDT345A DM100i DM200i Service Manual 6 Parts List 5 7 SDT345A DM100i DM200i Service Manual 6 Parts List 5 Parts List WG8 5364 PHOTO INTERRUPTER XB1 2300 605 SCREW MACHINE M3X6 XD2 1100 242 RING E 2 4 XD2 1100 502 RETAINING RING E TYPE XG9 0531 BEARING 98
17. ad a command byte with a byte count of zero 2218 When the image data is decompressed the graphic is bigger than the given height and width 2219 The number of VCRs defined in the register groups doesn t match the number of VCR location records OR too many VCRs have been defined 221A A register group or text ad line or 1D barcode field has an unknown justification value SDT345A DM100i DM200i Service Manual amp Parts List 4 19 4 Troubleshooting Table 4 12 DM100i DM200i Image Generator Errors 22xx Continued 221B A register group has a field size that is too big OR the number of VCR definitions for a graphic doesn t match the sum of all the register field lengths for the graphic OR the total number of VCRs for a region map is more than the max allowed 2220 Something failed previously in the image generator It won t work properly until Powerup is called again 2221 Trying to print just ad and or an inscription BUT no ad and no inscription have been selected OR there is no ad area and no inscription area the indicia region map OR combination of the two previous conditions e g only an ad selected but no ad area in the region map 2222 Someone requested a change in the printed batch count duck state when there is no printed batch count field 2223 Someone requested a change in the text entry duck state when there is no text entry region 2224 Someone called IG LoadDateTime when there is no date time
18. baud Once the string looks correct then Select OK Select Accept Select Done Modem setup incorrect Check that modem setup is correct Go to OPTIONS and scroll to CONNECT DATA CENTRE Is tone pulse setting correct Is a dial prefix required to get an outside line Is PbP number correct Other modem parameters OK Faulty modem Check that modem is properly seated on main logic board and that connection between J2 on modem board and J21 on main logic board is sound SDT345A DM100i DM200i Service Manual amp Parts List 4 11 4 Troubleshooting Table 4 9 Integrated Scale Faults Scale problems at The scale line is not showing or Put in for a download time of install an error code e g 1103 11F6 displays Try steps at right Try uploads and downloads Push down hard on the scale then reboot Remove the rubber feet on the scale push down on scale and reboot Check that RS232 connector and pins are okay Check harness from DB 9 connector to J107 on Main Logic Controller If this fails place in the Print Head Queue Check DLA If the scale feature dowloaded replace the scale If no scale feature downloaded place in the print head queue Scale problems If the scale has been working and Push down hard on the scale then reboot after install the scale line shows but nothing Remove the rubber feet on the scale push down on else or the scale line shows with g scale and reboot but no zeroes try
19. calls attention to improper practices that could damage the equipment or the material being run e IMPORTANT calls attention to practices that could adversely affect equipment operation if instructions are not followed exactly You must familiarise yourself with proper procedures and methods before you install operate or service the equipment to avoid personal injury or damage to the equipment If you are responsible for training service personnel or equipment operators it is incumbent on you to explain safety precautions to your students and encourage safety awareness The following is a list of general precautions which cannot be over emphasised e HIGH VOLTAGE is present at certain points in the equipment INJURY or DEATH could result if you fail to observe safety precautions 6 Know how to turn off power in the work area and how to summon help in case of emergency e Do not work on equipment under power unless absolutely necessary 6 When working on a live circuit use extreme caution Don t grasp two sides of a live circuit at the same time e Always use the right tools for the job e Treat every circuit like gun which be loaded It may not be live but be sure Check with neon tester a voltmeter or simply unplug the machine SDT345A DM100i DM200i Series Service Manual amp Parts List 1 1 1 Introduction Use one hand when reaching into a circuit By keeping one hand free lethal current is less like
20. e upper cover unit See A 1 SIDON the Upper Cover Unit 2 Pull out the lever 1 3 Remove the 2 screws 1 on the left side of the main body 4 Remove the 2 screws 1 on the right side of the main body and detach the lower cover unit 2 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 3 3 Removal amp Replacement 3 1 Carriage Unit Related 3 1 0 Removing the Carriage Unit Carriage unit consists of the carriage the guide rail of the carriage and the carriage motor 1 Remove the upper cover unit See A 1 Removing the Upper Cover Unit 2 Remove the lower cover unit See A 3 Removing the Lower Cover Unit 3 Turn the gear 1 clockwise with using a screwdriver to uncap the print head The cap 2 can be seen from the window 2 1 Caution Never move the carriage being capped to prevent the print head and the cap from damage 4 Open the ink tank exchange cover and remove the ink tank 5 Remove the print head 1 1 3 4 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 Removal amp Replacement 6 Disconnect the connector 1 Remove the screw 2 and detach the interface connector unit 3 7 Remove the screw 1 Unlock the flexible cable connector and detach the flexible cable 2 8 Remove the screw 1 1 9 Disconnect the connector 1 and remove the screw 2 2 1 SDT345A DM100i DM200i Series Se
21. ic Board sensed by PS1 for 15 seconds And grinding noise Indicates carriage motor failure or wiring problem System locks when error message is cleared See Carriage drive stepper motor above Printer Fault Possible problem with cap motor or sensor located in purge unit System may lock when error is cleared Check wiring to Main Logic Board J5 In addition check purge motor and wiring to Main Logic Board J9 4 8 SDT345A DM100i DM200i Service Manual amp Parts List 4 Troubleshooting Table 4 6 Moistener Faults Envelopes don t Incorrect feeding Check that operator is sliding envelope flap under blue seal edge of feed deck If this is not done moistener can t wet flap Low sealant level Check sight glass on moistener tank If level is low add E Z Seal until it reaches bottom of fill hole Dry moistener brush Try wetting moistener brush If brush drys out quickly replace moistener wick Dirty moistener brush Remove brush clean in plain water and rinse thoroughly Worn moistener brush Replace moistener brush Table 4 7 Miscellaneous Faults Checkpoints Possible Cause Solutions Lock Code Go to Enter Lock code screen Type in 6946 Customer forgot Refill This will take you to the service mode meter lock code Press Clear This takes you to the main menu Lock Code will override Supervisor Code Ink Tank Access Access cover Close access cover If this doesn t correct Cover Open problem check
22. if necessary Spotting eugene Does a purge correct the problem needed purge and run 8 test print Ink supply is okay Is the carriage moving normally so that wiping Check carriage movement and correct any occurs problems See table 4 5 Is the printhead harness properly connected at Make sure it is locked in position 7137 print red Possible print head controller PHC failure partial print Partial streaked Wiper and or capping station may be Clean wiper and capping station Perform or Incomplete contaminated with excess ink Purge may be purge then a D purge print required Customer Ink yield is based on usage Higher usage Is machine in seal only mode This mode complains that prolongs cartridge life because more ink is used disables printing ink usage is high during maintenance than printing Is the customer performing manual purges This increases ink consumpton Is the customer printing reports This increases ink usage Make sure tape is off print cartridge bottom Check for bent pins These are behind print head see figure and are angled downward Figure 4 2 Contact Pins 4 6 SDT345A DM100i DM200i Service Manual amp Parts List 4 Troubleshooting Table 4 4 Printing Faults Continued Errors si Checkpoints Possible Cause Solution Poor print with Purge Perform a B purge and run a test print new ink cartridge Normally two such purges will result in a
23. lean a machine use low pressure 30 psi or less and use eye protec tion goggles or face masks When using solvents or cleaning fluids make sure ventilation is adequate EQUIPMENT SAFETY Just by walking around you yourself may carry a threat to the equipment in the form of a high voltage electrostatic charge Your body acts as a giant capacitor which can store large amounts of electricity Walking across a rug can charge you with several thousand volts which can discharge in a spark up to an inch long Digital equipment can be easily damaged or destroyed by static charges Microprocessors and other ICs contain tiny transistors not much more than a millionth of an inch across which operate at 5 to 12 volts You don t have to see a spark to ruin an IC 50 volts is enough Follow these guidelines to protect sensitive equipment from static damage Ground yourself before reaching into the equipment or touching any circuit board or other electrical component Just touching a doorknob or metal workbench may be enough but the best guarantee is to turn the machine off but leave it plugged in and ground yourself on the chassis which is grounded through the three wire power cord If you have access to one bring a grounding strap and use it Be careful of rugs even a few steps can recharge you Re ground yourself whenever you ve walked away and returned to the machine Rugs are a major source of static buildup in the body SDT345A DM
24. les 4 1 through 4 9 present troubleshooting information for the following problems e Power and Initialization Faults e Display Faults e Transport Faults e Feeder Faults e Printing Faults e Carriage Movement Faults e Moistener Faults e Postage By Phone Errors e Modem Faults e Integrated Scale Faults SDT345A DM100i DM200i Service Manual amp Parts List 4 1 Replace the power cord Check wall outlet Is it switch controlled If machine is connected to a power strip try connecting it to a known good wall outlet Check for 27V to feeder transport motor and print head and 5V to control panel main logic Check wiring to an connection at Main Logic Board J9 Verify that all interlocks are closed Power supply Check wiring from PS board to Main Logic Board J14 If this occurs during install check that all shipping tape has been removed from unit Unplug power cord from unit and then wall outlet Wait three minutes Plug cord into unit and then into machine If this problem occurs every time machine is power cycled replace it Check that ink cartridge cover is closed The system failed to detect the print carriage Check ribbon cable from print head to J13 on Main Logic Board Problem could be caused by bad connection ribbon cable print head controller board sealed in carriage assembly and print head The system failed to detect the Postal Security Device PSD Communications with PSD failed
25. ly to pass through vital organs Observe this rule when connecting or disconnecting plugs or leads and when making any adjustments on a live circuit Don t underestimate the danger of shock 1mA 1 1000 ampere is uncomfortable 5 mA 1 200 ampere is dangerous the victim may jump back and be injured 12 mA 1 83 ampere causes hand muscles to contract the victim cannot free himself 24 mA 1 40 ampere has proven fatal and 100 mA 1 10 ampere is likely to be fatal Don t reach into a circuit with metal tools or while wearing rings or a watch Even in low voltage circuits a metal object can short circuit two terminals Don t bypass safety devices Three wire outlets 220 240 VAC are designed to ground equipment to make it safe If a live wire shorts to a grounded frame the only result is an open fuse If a live wire shorts to an ungrounded frame the frame itself becomes hot and potentially dangerous A fuse is a weak link in a circuit designed to break down before anything else does The maximum safe current in a circuit is determined by the designers Too large a fuse can pass excessive cur rent damaging expensive equipment Interlock switches are designed to remove power from a circuit when an access door cover or panel is opened When such a switch is cheated or oth erwise disabled a safety device has been bypassed If you bypass an interlock for service or diagnostic purposes use extreme caution If you use air pressure to c
26. me to the position as shown 3 14 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 Removal amp Replacement 3 4 8 Removing the delivery belt 1 Remove the upper cover unit A 1 Removing the Upper Cover Unit Caution Do a pressure release of the delivery unit prior to removing the delivery belt 3 2 Loosen the screw 1 temporarily and fix the screw 1 again while compressing the spring 2 to lower the tension Remove the delivery belt 3 1 3 4 4 Removing the Upper Delivery Unit 1 Remove the carriage unit See B 1 Removing the Carriage Unit 2 Remove the lower delivery unit See D 1 Removing the Lower Delivery Unit 3 Remove the delivery belt See E 4 Removing the delivery belt 4 Remove the screw 1 belt 2 and gear 3 2 1 3 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 15 3 Removal amp Replacement 5 Remove the rail 1 and bushing 2 2 1 6 Remove the 4 screws 1 and detach the upper delivery unit 2 2 L ciu lt a 3 16 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 Removal amp Replacement 3 4 5 Removing the encoder 1 Remove the upper delivery unit See E 5 1 Removing the Upper Delivery Unit 2 2 Remove the screw 1 and detach the encoder cover 2 3 Remove the screw 1 and detach the encoder 2
27. message Access code procedural errorError The requested operation is not installed Required font not installed Font download errorError Error retrieving report hash Error determining PHC power parameters Error determining current printing mode Error while deriving meter status Error while updating the batch registers Error while gathering report data Error gathering ad information Error gathering inscription information Error while preparing download to PHC Error preparing to pre debit Error while preparing the vendor key Snippet signature is unacceptable to PSD Indicia not found in flash Indicia font not found in flash Report not found in flash Report font not found in flash Town circle not found in flash Town circle font not found in flash Error reading UIC date or time Error building a device message Erroneous message script ID 22 4 Troubleshooting Error while getting info from an installed type Misc graphic SDT345A DM100i DM200i Service Manual amp Parts List 4 23 4 Troubleshooting 4 24 SDT345A DM100i DM200i Service Manual amp Parts List 5 Parts List Note 11 0 00 Initial Stock Item Parts No Name Qty Photograph 1 F QC1 4685 GUIDE CABLE QC1 4692 ROLLER PRESS UPPER QC1 4706 KNOB RELEASE QC1 4727 ROLLER LOWER 1 SEAL ROLLER LOWER 2 SEAL QC1 4787 SHEET DRAIN QC1 5127 COVER TOP QC1 5128 COV
28. moved from ink cartridge 4 Check that ribbon cable from carriage assembly to J13 is intact and properly connected 5 Clean the gold connectors on the side of the print head with a pencil eraser Install the print head and ink cartridge Check the capping station Clean if necessary Test print quality Test and purge procedure is available through the user OPTIONS From the user menu press OPTIONS gt Scroll down gt Advanced Features gt Maintenance Mode gt Printer Maintenance gt Test Print See illustration below 9 If print quality is poor perform up to three C purges Then perform a D purge Poor print quality Purge may be required Test and purge gaps and voids procedure is available through the user OPTIONS From the user menu press OPTIONS gt Scroll down gt Advanced Features gt Maintenance Mode gt Printer Maintenance gt Test Print NOTE For a poor print issue that will not clear with a basic purging perform the printhead replacement procedure With the system running open the print head ink access cover Select Replace Print Head Physically remove the printhead and reinstall it following the prompts 5 Figure
29. ng indicia component OR the region map had both a normal indicia component and a low value indicia component OR the region map had a combinations of indicia and or permit and or tax graphic and or date time components 2209 Someone tried to set the indicia type to low when there is no low value indicia graphic component 220A IG Reload was called Now IG Loadlndicia IG LoadPermit IG LoadTaxGraphic LoadAdlnscr or IG LoadDateTime must be called before calling one of the duck functions or IG LoadStaticVCRs or IG LoadVariableVCRs Similarly IG LoadReport must be called before IG LoadNextReportPage 2211 The blob was missing data for a set of VCRs OR the name strings was missing from the TC graphic and it s needed 2212 The data for a graphic component was missing from the component structure given to IG Powerup or IG Reload or IG SetlndiciaType 2213 Font used by a text ad is missing OR font used by one or more VCRs is missing OR 1D barcode font is missing 2214 A region s or VCR starting point column or row and or ending point column or row isn t within the print area 2215 The width and or height of a graphic or font is zero OR the max width and or max height of a region is zero OR the width height of a graphic is greater than the max width height of the region that the graphic goes in 2216 The address of the graphic or font character is zero OR the size of the graphic or font character is zero 2217 The compressed data h
30. ompts DO YOU NEED TO ENTER A NUMBER TO REACH AN OUTSIDE LINE Select QUIT INSTALL and YES ENTER to confirm Display prompts NOT AUTHORIZED Press OPTIONS Press PAGE DOWN SCROLL two times Select Connect Data Center Select Phone Parameters Select Change PB Phone Number Press YES Enter the alternate phone number an select OK Reboot system Display prompts DO YOU NEED TO ENTER A NUMBER TO REACH AN OUTSIDE LINE 12 Retry the connection again 00 Password Failed Invalid User ID Link Negotiation Error occurred while trying to initialize printer If this occurs during install check that all shipping tape has been removed from the system Remove the power cord from both the wall outlet and the machine Wait three minutes and reconnect power Make sure the ink cartridge cover is closed Same as Link Negotiation Failed error See table entry above SDT345A DM100i DM200i Service Manual amp Parts List 010E Meter not Authorized Message 4 14 4 Troubleshooting Table 4 10 Common Error Messages Continued No Dial Tone See Table 4 8 Print Head Ink See Table 4 4 Tank not Detected Rate Manager Not See Table 4 9 Initialized Weight Over See Table 4 9 Capacity 37B6 Error on DM400c Happens when transport is opened Clear envelopes from paper path and reboot 2044 2443 Errors during bootup The PSOC is communicating with the PSD and it is taking too long Solution Leave error
31. or connection at keyboard wiring and failure Does not connection at Main Logic Board J4 respond No display Machine may be in sleep mode Is front panel Press any key to wake unit LED orange Check display contrast Adjust display contrast as required Machine not getting power Power cord not plugged in Power cord plugged into a switched or defective outlet Try another wall outlet If unit is plugged into a power strip move the power cord to a functioning wall outlet No display front panel LED off but print head Check connector J4 initializes at start up See Table 4 1 for power ON an initialization faults Display does not Meter appears to be stuck on the same Power cycle the meter to reboot and start over change display for an extended period of time SDT345A DM100i DM200i Service Manual amp Parts List 4 3 4 Troubleshooting Table 4 3 Mailing Machine Transport Faults Faut Checkpoints Possible Causes Solutions Operator Error Operator may be feeding piece improperly Instruct operator to position envelope top edge against rear wall and slide it to right Are cartridge access cover and lower transport An error message should display if either closed interlock is open Transport fails to Transport drive motor and drive components Test using service diagnostics Also check drive harness and connection at J7 Drive belts damaged or improperly tensioned Check drive belts and tensioners Transp
32. ort Drive shaft fails to turn Drive shaft is binding Check pulleys Make sure they are securely fails to drive mounted on shaft continued Transport drive belt Check belt for proper tracking Check for wear glazing cracks etc Lower transport problems Make sure lower transport locks in operating position and that idlers contact transport drive belt Check that all idlers are correctly positioned and turn freely Frequent jams Debris in transport envelope thickness out of Check transport clean as required Maximum spec envelope thickness is 9 5mm Frequent skews Operator error Instruct operator to make sure top edge of mail piece is against registration wall Cusomer should not hold on to mail as he or she feeds it onto deck If oversized mail piece use a tape strip No printing Envelope blank no errors Check ink cartridge Perform purge Clean occurs electrical connections check electrical connections 4 4 SDT345A DM100i DM200i Service Manual amp Parts List 4 Troubleshooting Table 4 4 Printing Faults Errors si Checkpoints Possible Cause Solution No print out of In some cases the print head may dry out or Complete install box be cold from shipment This could result in a no After install is complete remove ink print condition Allow the system to warm up to cartridge and print head room temperature Follow steps at right Make sure tape has been removed from bottom of print head and tab has been re
33. region map 2225 Someone requested a change in the time duck state when there is no time field 2226 While loading all the desired graphics into the print area it was found that the total number of columns required was greater than the maximum number of columns allowed 2227 223 Codes reserved for future image generator errors Error codes for the Barcode Generator 2240 Can t match the number of ECC words to a polynomial array This means there is a mismatch between the barcode information table and the list of polynomial arrays in the DmBcPrivate c file 2241 An ECC mode other than Data Matrix was specified in the barcode definition in flash even though only data matrix barcodes are supported 2242 Based on the number of symbol rows amp columns specified in the barcode definition in flash can t find its corresponding data in the barcode information table in the DmBcPrivate c file 2243 Number of barcode symbols is the number currently supported by the software 2244 Barcode memory space needs to be increased in the DmBcPrivate c file 2245 Barcode definition in flash indicates more data bytes in the debit certificate than will fit in the barcode data code words 2246 Somehow the barcode characteristics were never transferred from the barcode definition in flash to the local global structure in the barcode generator 2250 Somehow the length of the data for the 1D barcode is zero after all the spaces are removed
34. rvice Manual amp Parts List 3 5 3 Removal amp Replacement 10 Slide the carriage 1 to the front then move the carriage unit 2 to the rear side and remove the carriage unit 2 2 1 3 7 1 Removing the Carriage Drive Motor 1 Remove the carriage unit See B 1 Removing the Carriage Unit 2 Remove the screw 1 and detach the 2 carriage drive motor 2 1 3 6 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 Removal amp Replacement 3 1 2 Removing the Head Holder Unit 1 Remove the carriage drive motor See B 2 Removing the Carriage Drive Motor 2 2 Remove the screw 1 and detach the carriage drive rail 2 1 3 Unlock the hook 1 of the flexible cable cover 1 4 Slide the flexible cable cover 1 to the left side and detach it Remove the head holder unit 2 1 2 Caution Do not loosen the tensioner screw 1 of tension adjustment for the carriage drive belt must be made SDT345A DM100i DM200i Series Service Manual amp Parts List 3 7 3 Removal amp Replacement 3 7 3 Adjustment at installation of the carriage drive belt The tension adjustment of the belt is necessary after the carriage drive belt is exchanged 1 Loosen the screw 1 1 2 Adjust belt tension at the hook 1 so that the tension falls in the tolerance Tolerance 1 1 3 8 SDT345A DM100i DM200i Series Service Manual amp Part
35. s 1 5 Remove the screw 1 6 Remove the harness from the harness guide 1 7 Remove the screw 2 and detach the DC power 3 supply unit 3 SDT345A DM100i DM200i Series Service Manual amp Parts List SDT345A DM100i DM200i Series Service Manual amp Parts List 3 Removal amp Replacement 3 20 4 Troubleshooting 4 0 Introduction This chapter explains how to troubleshoot the DM100i and DM200i It includes troubleshooting charts and a list of error codes and their meanings 4 0 1 General Troubleshooting Before troubleshooting the equipment check that the customer s material falls within the specifications published in Chapter 2 of this manual You can often trace frequent feed failures to substandard or out of spec material or to improper feeding techniques on the part of the operator If the problem involves poor print quality run a test print Option Scroll Down Maintenance lt Printer Maintenance Mode lt Test Print and evaluate the sample If the test print is not acceptable select No Clean Nozzle when prompted This action automatically runs the manual maintenance functions Repeat the maintenance procedure if necessary 4 0 2 Error Messages The system can display a number of error messages that describe fault conditions Table 4 10 is a general summary of these messages arranged by their most significant digits Tables 4 11 onwards list many error codes 4 2 Troubleshooting Tables Tab
36. s List 3 Removal amp Replacement 3 9 3 2 Purge Unit Related 3 2 0 Removing the Waste Ink Tank Unit 1 Waste ink tank unit consists of the ink tank case and the ink absorption sheet 1 Remove the lower cover unit See A 3 Removing the Lower Cover Unit 2 Remove the waste ink tank unit 3 2 1 Removing the Purge Unit 1 Remove the carriage unit See B 1 Removing the Carriage Unit 2 Disconnect the 2 connectors 1 and remove the 2 screws 2 3 Remove the purge unit 1 1 Caution Never touch the cap and the wiper blade SDT345A DM100i DM200i Series Service Manual amp Parts List 3 Removal amp Replacement 3 2 2 Removing the sensor PCB 1 1 Remove the purge unit See C 2 Removing the 1 Purge Unit 2 Remove the 2 hooks and detach the cover 1 3 Remove the 2 screws 1 connector 2 and 1 detach the sensor PCB 1 3 1 2 3 10 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 Removal amp Replacement 3 2 8 Removing the Purge Motor Unit 1 Remove the purge unit See C 2 Removing the Purge Unit 2 Remove the 2 hooks and detach the cover 1 3 Unlock the hook 1 and remove the 2 gear 2 4 Disconnect the connector 3 5 Remove the 2 screws 1 and detach the purge motor unit 2 2 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 11 3 Removal amp Replacement Lower Delivery Unit
37. sensor flag Sensor must be blocked when cover is closed If flag is okay check wiring and connection at Main Logic Board J11 System is noisy Lubrication may be required Use teflon silicone grease on feeder gear shafts if there is noise Also use on white tension idler rollers if they make a high squealing noise SDT345A DM100i DM200i Service Manual amp Parts List 4 9 4 Troubleshooting Table 4 8 Modem Connection Faults Make sure the phone cord is firmly connected to a single line analog phone jack The term analog phone line refers to a RJ11C or RJ11W compatible single line telephone wall plug typically used for a residential phone analog dial up computer modem or facsimile fax machine Insure the dialing prefix is set properly if needed Verify whether a delay pause is required in the dialing sequence For example a pause may be required after the prefix Verify the correct PB Phone No is entered 0845 912 2401 There may be a problem with the meter serial number not being recognized by PBP Are there any error codes displayed Check the Error Log before and after attempting the connection There may be telephone line noise or attenuation causing the line to drop Trying a different phone number may help Connect an analog telephone to the line and verify that you can dial out and hear clearly on the line If a line splitter is used try removing it and connect directly to the wall jack If the cu
38. shooting Table 4 11 Motion Control Processor MCP Related Error Codes 16xx Codes Continued 16B6 Feeder Hardware Not Detected 16B7 The Requested Operation is invalid 16B8 The Feeder has not enumerated in a timely fashion The firmware update has failed 4 18 SDT345A DM100i DM200i Service Manual amp Parts List 4 Troubleshooting I Button Specific PSD Error Codes Group 2 21xx This class of errors is reported by the Janus UIC when there are image generator errors Table 4 12 DM100i DM200i Image Generator Errors 22xx 2201 Font graphic barcode or text ad component had wrong schema version 2202 Too many indicia components in the region map OR too many town circle components in the region map s 2203 Wrong state to do the requested operation 2204 Someone requested a change in the date duck state when there is no date field 2205 Someone requested a change in the duck state when there is no Entgelt Bezahlt 2206 Someone requested a change in the PIN duck state when there is no PIN field 2207 Someone requested a change in the TL TC duck state when there is no town line field and no town circle 2208 The region maps weren t numbered consecutively OR the id of the first region map wasn t 0 zero OR the region map didn t contain an indicia component or a permit component or a tax graphic component or a date time component OR the region map had both a normal low indicia component and a leading laggi
39. ss the current clock time and complete the install process Change clock time after installation is complete If this occurs after setup confirm the current system time by printing a report Attempt to update the system time from the options menu and then reboot the system 200D Bad status message received from PbP Confirm the system is installed on PbP and try to reconnect Also confirm with PbP that funds are available for the customer 220C Invalid meter graphics were detected Try rebooting 24A3 Print head not at correct temperature Is the system located near a heater hot air vent or unusually warm area Move to cooler area Try rebooting to clear message If unable to clear message print head is suspect 2443 Ink carriage motor or sensor error Grinding noise may also be heard Check the capping station area to see if the capping station is broken or loose If loose try snapping it back into position If this fails replace purge unit 2494 Ink tank communication error This error usually occurs when a new ink cartridge is installed Remove the ink cartridge and reinstall it If this clears the error install a new ink cartridge If not reboot 2544 Communication with the vault failed Withdraw the system from service You will not be able to remove funds 2544 220C Communication with the vault failed Reboot the system for 30 seconds If this fails reboot the system for three minutes This shoule clear the error
40. stomer is using DSL try connecting through the DSL Analog Digital Filter while no one is on the internet Could not connect because of V 42 connect time out This can happen with satellite transmissions Slowing down the modem often resolves this Please see Changing the Modem Speed next page SDT345A DM100i DM200i Service Manual amp Parts List Machine fails to connect to Postage By Phone Data Center No dial tone System not connected to working analog phone line 4 10 4 Troubleshooting Table 4 8 Modem Connection Faults Continued Machine fails Changing the modem speed Version 8 60 Meters are built with a default Modem to connect tp Initialization String setting as follows Postage By ATEO amp KOM1X4W2S9 50S7 904M Phone Data Center No dial Using the following Key sequence will take you to the tone screen which allows you to edit this string Options gt Connect to Data Centre gt Phone Parameters gt Modem Parameters Select Modem String Select Continue Select Edit Options Then using the Move Cursor Left and Move Cursor Right soft Keys edit the string so it looks like ATEO amp KOM1 X4W2S9 50S 7 90 MS V34 M Add the MS V34 to the string it MUST be placed before the NOTE Special characters like can be found on the QWERTY Keyboard For use G for use A for use B Version 11 14 uses the new string If problems are still encountered try V32 14400 baud V22 2400
41. tempt to connect to Postage By Phone was unsuccessful Check PbP for any flags that may be on the account or any budgets listed for the customer s refill amount Once the flag or budget is found proceed accordingly 010E Error occurred while trying to initialize printer If this occurs during install check that all shipping tape has been removed from the system Remove the power cord from both the wall outlet and the machine Wait three minutes and reconnect power Make sure the ink cartridge cover is closed 0112 Ink carriage motor timing area Usially occurs along with 2443 error when the system is rebooted See instructions for error 2443 0802 The print carriage is not moving correctly or is jammed This may also happen during refills Reboot for thirty seconds If this fails to clear the error reboot for three minutes If the problem persists see Table 4 7 for addtional troubleshooting information 1103 Weight capacity was not downloaded Check the order to verify that weight capacity was ordered Follow local process to have DLA reset Advise customer to perform download after 24 hours 11F6 The system is not processing rates correctly Check the order to verify that appropriate rating feature was ordered Follow local process to have DLA reset Advise customer to perform download after 24 hours 200C Real time clock error out of range If this occurs during out of box setup reboot the system Press continue to bypa
42. ts available based on the amount purchased and model requirements of the Low Voltage Directive 73 23 EEC and the EMC Compliance It is certified that the digital mailing systen machine complies with the C 6 Directive 89 336 EEC The product was tested in a typical configuration For a formal Declaration of Conformity please contact Compliance Engineering on 44 0 1279 426731 WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures SDT345A DM100i DM200i Series Service Manual amp Parts List 2 2 2 2 3 Removal amp Replacement 3 1 3 0 External Covers 3 0 0 Removing the Upper Cover Unit 1 Open the open closed cover 1 2 Remove the 2 screws 1 3 Remove the screw 1 and detach the upper cover unit 2 4 Free the harness 2 from the 2 harness guides 1 Disconnect the connector 3 on the left side 4 of the main body Remove the upper cover unit 4 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 Removal amp Replacement 3 0 1 Removing the Control Panel Unit 1 1 Remove the upper cover unit See A 1 Removing the Upper Cover Unit 2 Remove the 4 screws 1 3 Remove the control panel unit 1 1 3 2 SDT345A DM100i DM200i Series Service Manual amp Parts List 3 Removal amp Replacement 3 0 2 Removing the Lower Cover Unit 1 Remove th
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