User Guide - Grupo Cuenca
Contents
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4. 22 3 4 1 OVERVALUE Event 23 4 Trobleshooting Operational Problems 24 Avoiding Problems 24 4 2 Removing Jammed Notes 24 5 Warning and Error Messages 26 6 Unit Maintenance 27 6 1 Daily rua hh ee ER 27 6 2 Weekly Maintenance 27 7 Unit Specifications 28 Important Safety Instructions Nvvarning Do not use this product in areas vvhere it may be exposed to vvater or other liquids Unplug this product from the vvall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning To reduce the risk of electric shock do not disassemble this product Take it to qualified service personnel when service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect re assembly can cause electric shock when the appliance is subsequently used Only use the cable provided with the unit The use of other cables may result in electric shock fire or cause serious damage to the unit Do not operate the unit in areas with high temperature or high humidity since it may prevent it from working correctly Ncaution VVhen unplugging the povver cord do not pull it by the cord but rather grip the plug to
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9. The user must proceed as follow a Remove the suspicious note from the stacker and verify its authenticity by yourself b If it is considered genuine return it to the stacker and enter its denomination using the numeric keys and press START Then confirm its value pressing START again c At this moment the specific value will be added to the current Grand Total Value d On the other hand if it considered as a faked note keep it apart and press START for resuming the counting 20 3 2 SORT Mode ra Mode Used to sort out a specific denomination from a stack of notes mixed in denominations Each time the unit begins processing a nevv stack of bills in this mode it recog nizes and memorizes the denomination of the first note scanned During the sorting process if the unit detects a note with a different denomination the counting will be stopped for allowing the user take it apart from the rest of bills The message DENOM ERROR REMOVE NOTE FROM STACKER will come out on the screen Only the notes that belong to the denomination memorized by the unit are going to be considered into the final results of QUANTITY of bills and GRAND TOTAL VALUE DENOM ERROR REMOVE NOTE FROM STACKER amp PRESS START 3 3 COUNT Mode Mode In this mode the unit works as a standard bill counting machine It will count the quantity of notes without denomination recognition The final result wi
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12. a Turn Off the unit when not in use b Use the protective cover when the unit is not in use c With a clean dry cloth or a brush dust off the hopper and stacker areas carefully 6 2 Weekly Perform the following steps on a weekly basis a Turn off the unit and unplug its power cord b Open the back cover carefully c Use an air duster can and a brush to remove the dust from the bill passages areas d Use a cloth soaked in alcohol to clean the CIS sensor surface in case it has residues of ink from the notes Note follow the same procedure given in Removing Jammed notes section to gain access to the CIS sensor 27 7 Unit Specifications Counting Speed Variable 750 1200 1500 notes min Discrimination Modes VALUE SORT DISPENSE and COUNT Technology CIS Contact Image Sensor Currencies Available USD optional MXN BRL and others Counterfeit Detection UV MG IR MT DD 3D Interfaces USB port Software Installation procedure RS 232 port Printer or External Display connection Display High Resolution LCD display Hopper Capacity 500 notes Stacker Capacity 200 notes Banknote size range 100mm x 50mm 170mm x 90mm Power Requirements 100 240 VAC 50 60 Hz Power Consumption lt 35 W 6 W stand by Size W x D x H 11 x 9 O x 11 280mm x 248mm x 280mm Weight 13 5 165 620 Kg 28 Notes SEJON 8c SY 0C 9 541 SEI 0sad uruggc x unugpc x WWORT IT X 9
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14. 55344 9 XXX 3n1VA sas Pa CS 3AOW33 30 1VA YILNI aas Gss G3ZINS023 LON peprun e op epi es op efopueq uo opezi e5o oonpur o qo d fliq TA 6J0N ejfegued ep uo opensou so TAOIAI3I MO DLEN2I 4421 LON 9fesueur o A ojueurejerpeurur peplun ET o 1920u0291 op zedeo eos ou uoSeui op 1osu f A opeuoueur o orons opejseSsop Anw s fliq y nb op oseo uo 1opoons spond ojsq e3o Iq un e ojuorpuodsoxioo uoroeururouop ej ojuoureriojov snes 1920u0901 epond ou peprun ej onb op osvo p nd YO IVA Opou ue oo9juoo ojuen q uoreuruouoq ep ap enuejy uopepieA CT 6L 0592 OcT TV1OL 000T 0T X OOT Em Woo oz x 0S 00 07 02 0592 ozT TVLOL 021 sod B x xc an vA 0597 wu 4x om c iH aav 06 0 XT asn 3n 1VA inv x 554 Naa eje3ued ep op UOTORUIOJUT ej epo Jeqsour vied sepesn uos ofeqv g equuy Z sevououinu 5109 SET BJON uoroeururouop vpeo qod opejiode pended G0 EA OJUOJA T 0002 Ise uor eururouop epe 10d SIYAM pepnue op ope ejop un v e3ued et uo ens nui eno ef ANTVA EP PI uord pe eprusIgo Jas p nd epe e1op SEL UOTOBULIOJUT LUN 09juoo op 9301 IOJeA sojo Iq op eJo pepn gJ e3 sonui ejjejued et Torey Opou Ud 09juoo ns eururo opuen 93juo SAPA FT eem
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17. This function allows the unit to verify the security infrared marks present on the banknotes The sensitivity options are IR 1 and IR OFF In case it fails the warning message SUSPECT NOTE IR will be displayed on the screen Metal Thread Detection Function u This function allows the unit to verify the security metal thread embedded into the banknotes The sensitivity options are MT 1 MT 2 MT 3 MT 4 and MT OFF In case it fails the warning message SUSPECT NOTE MT will be displayed on the screen Width Size Evaluation ep This function allows the unit to memorize the width size of the first note and uses it as a pattern to compare the rest of the notes during the counting The sensitivity options are DD 1 5 mm DD 2 4 mm DD A 3 mm DD 4 2 mm and DD OFF In case it fails the warning message DIMENSION WIDTH ERROR will be displayed on the screen This function is available just for COUNT mode in 900 Low and 1200 Nor mal counting speeds Note In order to obtain the best performance of this function make sure to place the bills on the hopper in an orderly manner Length Size Evaluation aD This function allows the unit to memorize the length size of the first note and uses it as a pattern to compare the rest of the notes during the counting The sensitivity options are 3D 1 5 mm 3D 2 4 mm 3D 3 3 mm 3D 4 2 mm and 3D OFF 17 Ru o 20 In case it fail
18. banknotes Both data QUANTITY of bills and GRAND TOTAL VALUE are shown on the display after the counting is finished 3 1 1 Counting Details Fees VALUE When the unit finishes the counting in Value mode the screen will show both data the QUANTITY of notes and the TOTAL VALUE included into the stack of notes already counted Additional information regarding the counting result could be obtained by press ing the VALUE button A full breakdown of the counting will be shown on the display detailing the number of notes and the total amount belonging to every specific denomination Note The numeric keys 2 up and 8 down will help the user to visualize the entire information on the screen AUT VALUE USD 2 2650 120 m 7 7 7 7 7 7 LUULLULUL LELULLZUT Z 3 1 2 Entering the Denomination Value Manually While counting in VALUE mode any bill not recognized satisfactorily by the CIS sensor will suddenly stop the unit and will show the message NOT RECOGNIZED ENTER VALUE OR REMOVE on the display It could happen because of the fitness condition of the note is not so well or it is too dirty driving the recognition process to fail Note The suspicious bill will be located at the unit s stacker it is the last one that reached the stacker NOT RECOGNIZED ENTER VALUE OR REMOVE a mss eer VALUE XXX stant amp PRESS START Yes Start No Clear
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22. AccuBANKER because your money counts USA ik A EE N Y N ACCAHBANKEZR 46777 Thank you for purchasing this AccuBANKER product We recommend reading all information in the user guide to become familiar with this product AccuBANKER because your money counts USA AccuBANKER and its logo are registered trademarks of Hilton Trading Corp All Rights Reserved Table of Contents Getting Started Important Safety Instructions Other Safety Considerations Introduction Box Contents Installation and Transportation T Fer UD iu eae x ORC EE o D cae a de ca Ne d d teda 11 1 1 Notes Selection 11 1 2 Initializing Procedure 12 1 3 Thickness Knob Adjusting Procedure 12 1 4 Currency Selection 12 1 5 Operating Mode Selection 12 2 General Parts and Controls 13 2 1 Parts Description 13 2 2 Control Panel Description 14 2 FUNCIONS cuts Er bx as RUE p 15 3 Basic Operation m m R a a 19 3 1 VALUE MOUS Lace ws aa Ved ox RU Ore was sua 19 3 1 1 Counting Details 19 3 1 2 Entering the Denomination Value Manually 20 Table of Contents 9 2 SORT MOOR x eb osas RE RE 21 3 3 COUNT Mode 21 3 4 DISPENSE Mode
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24. LENGTH ERROR detected 26 SOLUTION Remove dust and obstruction from sensor Clean dust and obstruction from sensor 1 Remove the half sized note from stacker 2 Align banknotes properly and place them in the center of the Hopper The feeding gap might be too wide Readjust the positioning of the thickness adjustment knob 1 The feeding gap might be too wide Readjust the positioning of the thickness adjustment knob readjust it to a lower level counting pressing START counting pressing START counting pressing START Remove the note from the stacker and resume the counting pressing START Remove the bill from the Stacker and resume the counting by pressing START key Enter the value denomination by the numeric keys and resume the counting with START Or remove the note from the Stacker and place it o Hopper to recount it again and press START 1 Remove all the notes from the Stacker and press START to resume the counting 1 Remove the note from the stacker 2 Inspect the note and its width size 3 Press START key to resume the counting 1 Remove the note from the stacker 2 Inspect the note and its length size 3 Press START key to resume the counting 4 Consider adjust the 3D sensitivity lower level er 6 Unit Maintenance To make sure the operation of the unit is as trouble free as possible perform the following maintenance procedures 6 1 Daily Perform the following steps on a daily basis
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27. d Error Messages The following error messages will appear on the display in case the unit detects any anomaly during its functioning This chart will show the user how to proceed with them ERROR CODE CHECK HOPPER SENSOR CHECK STACKER HALF SIZED NOTE ERROR POSSIBLE CAUSE Hopper Sensor is covered by dust notes or any other object Stacker Sensor is covered by dust notes or 2 8 es o E 3 A half sized note was detected 2 A smaller note passed just for either the left one or the right one sensor CHAIN NOTES ERROR More than two notes were fed in chain 1 Two notes were fed at a time DOUBLE NOTES ERROR SUSPECT NOTE UV SUSPECT NOTE MG SUSPECT NOTE MT 2 A darker or a dirty note was detected Suspicious note was detected by the UV detection function Suspicious note was detected by the MO detection function Suspicious note was detected by the MT detection function Suspicious note was detected by the IR detection function SUSPECT NOTE IR DENOM ERROR REMOVE NOTE FROM STACKER amp PRESS START In SORT Mode A note with a different denomination to the first one was detected NOT RECOGNIZED The unit did not recognize the denomination ENTER VALUE OR REMOVE value of the note amp PRESS START STACKER IS FULL STACKER is full with 200 notes DIMENSION WIDTH ERROR A note with different width size was detected A note with different length size was
28. ervicing by qualified service personnel under the following conditions When the power supply cord or plug is damaged or frayed If liquid has been spilled into the unit If the unit has been exposed to rain or water If the unit does not operate normally while following the operating instructions adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the case has been damaged If the product shows a noticeable change in performance pa o Introduction The AB7000 Multi Currency Value Counter unit is the perfect solution for a fast accurate and reliable banknote counting process This banknote Value Counter machine is designed to meet the most demanding applica tions in the financial branch Its four operating modes VALUE SORT DISPENSE and COUNT give this unit a versatility that makes it adaptable to any financial task This feature combined with its six counterfeit detection functions UV MG IR MT DD and 3D makes this unit an indispensable tool for the financial market of today A simple and friendly user interface as well as its high resolution LCD display will allow you to save time and money during your management accounting operations This User Guide covers the Installation Operati
29. essing the BATCH button sequentially the preset batching value 14 wG sw w r rs s c K y o VALUE It allows the user to view the details of the counting breakdown Both the Quantity PCS and Amount per denomination are shown as well as the Grand Total amount CLEAR Used for clearing both error messages and counting data to 0 MC MENU Multi Currency function is used for selecting other currency to count SET Used for setting and confirm the user parameters START Used for starting counting as well as confirmation action Numeric Keys 0 9 Are used for selecting the batching number as well as to enter the specific denomination value when the unit asks it In Dispense mode the numeric keys are used to enter the desired amount to dispense 2 3 Functions ADD function a ADD The Adding function allows summing all the operation results and obtains the total number of bills as well as the accumulated amount ADD function is available in the four working modes Note the CLEAR key is used to clear erase the current results before starting a new sequence of countings AUT VALUE USD uantity of notes in the 277 100 Total A t last one counting 2650 otal Amoun pcs 500 Total Quantity 15 m ss rs SPEED selection F Speed It selects the counting speed between 750 Low 1200 Normal or 1500 Fast bills min When the unit is
30. ill Thickness Adjustment knob fe WG 9 Accessible Back Cover 10 Handle slot 11 RS 232 port 12 USB port 13 Power Switch SSS SS AAS 14 Power Outlet sh JI m 0 f 0 Q e la 13 2 2 Control Panel Description AccuBANKER AB7000 Mode UV MG 1 2 3 ADD mr 44 6 wc Me 5 LL T Y Ic AIM DD 3D 7 15 3 lenu 0 Clear Set Button Functions MODE Used to select the specific working mode among VALUE SORT COUNT and DISPENSE ADD Adding function ON Off A M Automatic or Manual starting mode SPEED Select the counting speed between 750 1200 or 1500 bills min UV Ultraviolet Detection function MG Magnetic Ink Detection function IR Infrared Marks Detection function MT Metal Thread Detection function DD Width Size Detection function ON OFF Available just for 900 and 1200 bills min 3D Width and Length Size Detection function ON OFF Available just for 900 bills min LEVEL It adjusts the Sensitivity of the Counting Sensors Lev 1 is the lowest and Lev 4 is the highest sensitivity BATCH By pr
31. ll be only the total quantity of notes included into the stack AUT COUNT USD pcs 0 21 yri 34 DISPENSE Mode s Mode In this mode the unit works as a cash dispenser device It means the user place a stack of bills mixed or not in the unit s hopper and enter the exact amount of money to be dispensed by the unit The unit starts to dispense money until reaching the exact amount set up by the user previously Proceed as follows a Enter the desired amount using the numeric keys fig A b Confirm the amount by pressing START button fig B c The Unit will ask you one last confirmation fig C d The unit will dispense the desired amount fig D AUT DISPENSE UD a srant i Bien Vide unu amp PRESS START XXX 1 AUT DISPENSE USD VALUE XXX sue Yes Start No Clear XXX ps xx 7 3 4 1 OVERVALUE event During dispensing there is a possibility that the unit exceed the amount of money set up by the user previously because of there are several denominations mixed up into the stack of money placed on the hopper In this case the unit will stop dispensing immediately and the warning message OVERVALUR will come out on the display The user must proceed to remove the wrong amount from the stacker and resume the dispensing operation AUT DISPENSE USD XXX pcs xx OVERVALUE 23 BEZ 4 Troublesh
32. on and Troubleshooting procedures of the AB7000 Multi currency Value Counter We recommend reading this guide thoroughly before operating the AB7000 unit in order to become familiar with its functions LLL y pc c lcs lt lt cFcgzkbz amp lt i iIzIsF FS lt SSf Box Contents When opening the box verify that all of the items described below are included If any item is damaged or missing contact the place where the unit was purchased 1 Value Counter unit AB7000 2 Power Cord 3 User Guide Warranty and promotional materials o OO soo Installation and Transportation A Unpacking the unit After unpacking the unit store the box and the packing material for future shipping Failing to ship the unit in its original unit box and Styrofoam will void the unit s warranty B Installation Select an appropriate workspace and make sure it is clean flat and leveled The unit should never be placed near or over radiator or heater registers as well as far from strong source of lights Operate on only the following power sources 120 VAC 60 Hz American Standard or 240 VAC 50 Hz European Standard Plug the power cable to the back of the unit and into the wall outlet Turn the unit on and verify its functioning In case any functioning problem get contact immediately with your provider Note When replacing fuses make sure to use the same
33. ooting Operational Problems 4 1 Avoiding problems Pre select the notes you are going to count in the unit Don t attempt to count bills a with staples metal clips rubber bands or any other object b torn washed or damaged c profusely stained d covered with any type of adhesive substance 42 Removing Jammed notes In case the unit stops suddenly due to a bill jamming event please follow this procedure for removing it without damaging the unit Don t try to put any object in through the unit s slots 1 Remove all the banknotes from the Hopper and Stacker 2 Turn the unit off 3 Unplug the power cord from the unit Fig A 4 Open the back cover by loosening the two screws using your fingers Fig B 5 Press both tabs the left one and the right one arrows in yellow with your fingers simultaneously until unlocking the inner cover Fig C 6 Pull the inner cover outwards to gain access inside the unit Fig D 7 Carefully remove the jammed note and check in case any other object or a piece of note remains inside Fig E oo Replace the inner cover and push it firmly until you hear a click that means it is completely closed 9 Close the back cover and tighten the screws 10 Plug the power cord back on and turn the unit on 11 Place the notes on the hopper and resume the counting 24 5 Warning an
34. pull it out Not follovving these instructions may result in electric shock fire or damage to the unit Do not use the unit if the povver cord is damaged or if the plug socket contact is loose Not follovving these instructions may result in electric shock fire or other hazards Do not place heavy objects over the cord and do not bend it excessivel since it could get damaged Not following these instructions may result in electric shock fire or other hazards When not using the unit for a long period of time remove the power plug from the wall outlet SF o gt gt zz t sg Ce Other Safety Considerations Read and understand all of the safety instructions Follow all warnings and instructions marked on the unit This product should never be placed near or over a radiator or heater register This product should not be placed in a built in installation unless there is proper ventilation This product should be operated only from the type of power source indi cated in this user s guide If you are not sure of the type of power supply in you location consult your dealer or local power company Never push objects of any kind into the unit through the case slots or openings since they may touch dangerous voltage points or shortcut parts resulting in a risk of fire or electric shock Never spill liquids of any kind on the product Unplug this product from the wall outlet and refer to s
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36. reys ejorpnd 10sodso ojsnfe 14 1 9juoureoup nurs uoJesed s ffiq soq 1 SALON 414104 o 1uoo r r r i A ojueurepenoope o lsn e oJorqe Anur 1ejso ejorpnd sosedsa op ojsn e q SO nu o eA19jur urs soprun An uoresed onb s ffiq sop uo1e329 op s SALON NIVHO epejuo op vl putq op o1juoo f uo so reuororsod A ojuourepenoope s ff q sop Jeouqy Z 09 U09 10suos ojos un 10d osed oppe 1ououi op fliq un Z opeuep lliq f m yi T optj29jop ffiq un op peu e T ALON 44718 e opueq uo 1820 un ye 9jsixo Is o epres op 05 o att o1ofqo ono n oA od s filq epes 1osuos o uo o novjsqo un3Te SIXT YIMM V S MOWHO o noejsqo un re 15 epeUd op 10suos o orduirT NOID YIOS o fqo ono n oA od s ffiq epenuo 1osuos o uo o novjsqo un38 g aere VSnV TIdISOd AOSNAS AW4AddOH M HH OSBO BPBO uo Jopoooud owo EISONUI IO BIST o3uorureuoroung ns ojueunp ejpeuroue op Ody uns e p onb op osgo uo v ejued er uo ug1ooorede 10 119 op sofesuoui sojuormnais 5071 10113 s esu lN S Sc yc op IRWI
37. s the warning message LENGTH ERROR will be displayed on the screen This function is fully available for VALUE SORT and DISPENSE modes In COUNT mode it is limited to 900 Low and 1200 Normal counting speeds Note For obtaining the best performance of this function make sure to place the bills on the hopper in an orderly manner e Level Function a Level This function allows the unit to verify the density of each note during the counting Suspicious bills as well as double notes feeding incidents will be detected immediately The sensitivity options are LEV 1 LEV 2 LEV 3 LEV 4 and LEV OFF In case it fails the warning message DOUBLE NOTES ERROR will be displayed on the screen MULTICURRENCY Selection m This function allows the user to select the specific currency to count among the options available By pressing the MC button the display will show sequentially the different currency options Now the unit is ready to count your selected currency 18 3 Basic Operation Operating Modes ode The unit comprises four operation modes that are selected by pressing the MODE button sequentially Using the Mode button the user selects the desired working mode among the VALUE SORT COUNT and DISPENSE 3 1 VALUE Mode Tur In this mode the unit counts the quantity of bills as well as recognizes dis criminates every denomination included in a mixed denominations stack of
38. t wakes up into the same working mode which it was before being turned off Now the unit is ready to start counting 3 If an error message appears on the display proceed in accordance with the instruction given in the Section 5 1 3 Thickness Knob Adjustment Procedure 1 The Thickness Adjustment Knob is set at 0 as the standard setting from factory 2 Having the right thickness adjustment knob positioning will ensure a smooth counting as well as a trouble free operation 3 Trial and error attempts are recommended before you make the final adjustment a for new thinner notes adjust toward b for used thicker notes adjust toward c small adjustment toward direction works best N 0 w Increase Reduce thickness gap thickness gap 1 4 Currency Selection Pressing the MC button select the currency Currency Nationality to count among the options available Pressing it sequentially will show all the options avail able Mode 1 5 Operating Mode Selection Using the Mode button select the desired working mode among the VALUE SORT COUNT and DISPENSE Mode Mode Mode Mode Value Sort Count penser 12 ww wr uw 2 General Parts and Controls 2 1 Parts Description 1 Hopper Guiders 2 Hopper 3 Hopper sensor 4 Control Panel 5 Stacker 6 Stacker sensor 7 Emergency stop button 8 B
39. type and rating C Carrying the unit When lifting or moving the unit around make sure to carry the unit as the picture shows if you don t any part may result damaged or could exist the risk of falling down Beneath the Control Panel Handle Slot 1 Power Up 1 1 Notes Selection For ensuring a trouble free unit s operation make sure 1 Avoid counting wet excessively dirty folded or curved notes 2 Check for foreign objects mixed up with the bills like paper clips rubber bands pieces of paper etc 3 Fan each bundle before counting in case the notes are slightly adhesive one each other 4 Make sure to put the notes on the hopper in an orderly manner WRONG POSITIONING PROPER POSITIONING AccuBANKER AB7000 c C LO LJ Ww wa r EG 3 C mmm 52 pug eu c 72 Gi Se Ill Lei CO Soe N 11 7 V 1 2 Initializing Procedure 1 After turning On the unit will conduct a self check procedure by spinning the rollers and showing the message AccuBANKER AB7000 on the LCD display meanwhile all the electronic components are tested 2 After finishing the self check procedure the uni
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42. working on VALUE SORT or DISPENSE mode the speed will be set up to 750 bills min automatically BATCH function a Batch It selects the preset batching value among 10 20 50 or 100 bills The preset batch selection is displayed on the screen In case a different batching value is required the user could select it directly using the numeric keys UV Ultraviolet Fluorescence Detection Function Pressing the UV button sequentially the user is able to select a specific setting for this function considering the specific sensitivity required for the counting or even disable it UV 1 UV 2 UV 3 UV 4 and OFF UV function is able to check all types of banknotes containing UV features and alert the user in case it fails with the warning message SUSPECT NOTE UV on the screen Note UV 1 is the lowest sensitivity level and UV 4 is the highest sensitivity level MG Magnetic Detection Function Pressing the MG button sequentially the user is able to select a specific setting for this function considering the specific sensitivity required for the counting or even disable it MG 1 MG 2 MG 3 MG 4 and MG OFF MG function is able to check all types of banknotes containing magnetic ink and alert the user in case it fails with the warning message SUSPECT NOTE MG on the screen Note MG 1 is the lowest MG sensitivity level and MG 4 is the highest MG sensitivity level 16 EUU Infrared Detection Function
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