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PagePro 9100 User's Guide - Printers

1. Replacing the Toner Cartridge 19 Printer with 4 bin Mailbox Attached 1 Slide the 4 bin mailbox to the back of the printer 2 Open the top cover 3 Lower the stopper to support the top p cover 4 Replace the toner Refer to How do replace and recy cle the toner cartridge on page 17 5 Return the stopper to its original position 6 Close the top cover 20 Replacing the Toner Cartridge T After closing the top cover slide the 4 bin mailbox forward to its original position Replacing the Exhaust Filter If you haven t installed the optional duplexer the exhaust filter on the back of the printer is replaced when you replace a toner cartridge How do I replace the exhaust filter i 1 Remove the used exhaust filter Bz Dispose of it according to your local regulations A Attention If you will be installing the optional duplexer it contains a built in exhaust filter that does not need replacement 2 Remove the new filter from its box and insert it into place Replacing the Exhaust Filter 21 Replacing Rollers The pickup rollers feed media from the media trays into the printer When the pickup rollers deteriorate media may not feed correctly resulting in media jams Replace the pickup roller in the multipurpose tray each time you have the fuser replaced and more f
2. ACC FILES GOT REMOVED The accounting option is disabled and the accounting files are empty After a reset the files are removed This prevents you from wast ing disk space with empty accounting files No action needed ACC lt X gt FILE FULL ADJUST lt X gt BIN The job or paper accounting file is full lt X gt identifies the file The specified inputbin lt X gt is not inserted correctly and needs attention This message should be taken care of immediately because it may be masking another problem If you want accounting enabled transfer them to your host computer using ftp if available Then reset the accounting files so that new jobs can be accepted If you don t want to use accounting you can disable it Readjust the media and media guides and reinstall the inputbin media tray if necessary CANCEL lt N gt The Cancel key has been pressed and one or more of the print jobs lt N gt in the print queue are being canceled Press Select for all jobs with a printing interpreting spooled or terminating status to be completely removed from the system CANCELLING JOB The Cancel key has been pressed and the print job in the print queue is being can celed Press Select and the job in the print queue will be canceled 94 Status Error and Service Messages This message means do this CREATED FILE The acc
3. Engine and Controller Specifications 147 Optional RAM 32 64 128 and 256 MB DIMMs Additional memory must be 32 64 128 or 256 MB PC 100 Compliant SDRAM DIMMs up to a maximum of 512 MB For information about DIMMs recommended for your printer check printer konicaminolta com System Softloadable stored in Flash ROM software Optional Up to 2 2 GB internal DE For information about hard disks recommended for your hard disk printer check printer konicaminolta com Time of day Optional clock Job accounting Crown job accounting requires an optional internal IDE hard disk drive 148 Engine and Controller Specifications Electrical Voltage and Power Voltage and US 120 volts 10 at 60 Hz 2 Hz frequency Japan 100 volts 10 at 50 60 Hz 2 Hz International 220 240 volts 6 10 at 50 Hz 2 Hz Taiwan 110 127 volts 10 50 60 Hz 2 Hz Phase Single Power Mode Average Maximum consumption Operation 450 watts 850 watts Standby 180 watts 850 watts Power saver 45 watts Current Mode Average Maximum Operation 100 120 V 110 127V 4 amperes 10 amperes Operation 220 240 V 0 75 amperes 5 5 amperes Standby Power saver mode 100 120 V 1 7 amperes 8 amperes Standby Power saver mode 220 240 V 0 2 amperes 4 amperes Engine and Controller Specifications 149 Environmental Acoustic noise 57 dB A max pri
4. Relocate the printer on a flat hard stable level surface that is large enough to hold the printer Make sure that you are using the cor rect media See Using Media on page 23 The media tray or tray cover was not correctly installed Check that your media tray s and tray covers are properly installed and inserted Solving Problems 81 Symptom Cause Solution Not all The printer has the Check your cable pages wrong kind of cable or print the printer is not config ured for the correct cable and port The Cancel key was Make sure no one pressed the Cancel pressed key while your job was printing The media tray is Check the message window to see if empty the tray you are using is out of media Several Too much static Do not fan large quantities of sheets go electricity is present transparencies through the printer together Media is The media is moist from Adjust the humidity for media storage jamming humidity Remove the moist media and replace The media was not properly aligned before it was loaded Transparencies being fed from the upper or optional trays is not feeding correctly it with new dry media Remove the media tap it to straighten it out return it to the media tray and realign the media guides Envelopes labels postcards special stock thick stock and transparencies can be printed only from the multi purpose tray Mul
5. weights Media type Cut sheet Notes The maximum media weight supported for duplex printing is 24 Ib bond 90 g m 146 Engine and Controller Specifications Controller CPU IDT RC64474 operating at 200 MHz Resident emulations HP PCL PCL XL 5e 5c PCL6 PCL5e GL2 HP PaintJet XL300 compatible 300 600 dpi 300 600 1200 dpi GL2 only HP GL 7475A 7550 Draftmaster 300 600 dpi Lineprinter 600 dpi PDF Version 1 3 Direct PDF Printing PostScript Level 3 600 1200 dpi Fonts PostScript 252 resident PostScript fonts that can be scaled from 4 points upward and rotated to any angle in 1 increments all typefaces have multi lingual character sets HP PCL 5e 5c 45 scalable and 9 bitmap fonts PCL XL 45 scalable and 9 bitmap typefaces HP GL 40 resident HP GL symbol sets Type 1 Type 3 Support Support for Type 1 and Type 3 host resident downloadable PostScript fonts TrueType Support for Type 42 PostScript format host resident downloadable TrueType fonts support for TrueType fonts in PCL Optional Kanji Hard disk Kanji Internal IDE Hard Disk Drive with two fonts Morisawa fonts Standard CrownNet Ethernet 10BaseT 100BaseTX interfaces Parallel Centronics IEEE 1284 bidirectional USB USB Type B connector RAM Type PC 100 Compliant SDRAM DIMMs Base system RAM 64 MB Total RAM Upgradable to 512 MB through 2 DIMM connectors
6. 142 Requirements E Ifthe printer is located in a cold room that is rapidly heated or if the printer is moved from a cold place to a warm humid place condensation may occur within the printer degrading print quality If this occurs allow the printer to adapt to the environment for about one hour before use E fusing a humidifier or water vaporizer in the room with the printer use only purified or distilled water Impurities in the water may be released into the air where they can accumulate inside the printer and cause degraded printer output Attention For products installed outside North America do not connect the groundwire to gas or water pipes or grounding for telephones WARNI Ca Obstructing the ventilation grilles could present a fire hazard Power Requirements WARNI C Connect the power plug to an outlet with the same rated voltage as the printer 120 or 240 V and fused for at least 15 amperes 120 V or 8 amperes 240 V No other devices should be connected to this outlet as overheating could cause fire or electric shock The printer draws 10 A at 120 V or 5 5 A at 240 V Your printer requires a properly grounded AC outlet with a rated line voltage of 120 V or 220 240 V The grounding terminal on the power cable should be connected to a good earth ground to prevent electric shock and fire Power Japan 100 VAC 50 60 Hz 10 amps North America 110 127 VAC 50 60 Hz 10 amps Europe 230 24
7. Fonts and Forms E Fonts Kanji Font Internal IDE Hard Disk Drive m PlanetPress forms creation utility Interfaces and CrownNet for Ethernet 10BaseT 100BaseTX Daughterboards equipped with RJ45 connector Internal IDE Hard Optional Disk Drive Optional media Up to three optional 500 sheet media feeders may feeder s be added Purchasing extra media feeders may be convenient when changing media formats and or when media qualities vary Time of Day Clock Optional 104 Introduction bi Mailbox Duplexer Up to Three Optional Media Trays Bes See appendix A Technical Specifications on page 139 for dimensions and clearances If KONICA MINOLTA printer failure or damage is found to be directly attributable to the use of non KONICA MINOLTA accessories KONICA MINOLTA will not repair the printer free of charge In this case standard time and material charges will be applied to service your printer for that particular failure or damage Introduction 105 Antistatic Protection vag _Attention It s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board If an antistatic wrist strap is provided in your printer option kit attach one end of it to your wrist and the other end to any convenient electrical ground for exa
8. Menus 158 Configuration Chart Conventions 158 Security Menu 158 Operator Control Menu 159 Administration Menu 160 Administration Communications Optional NIC CrownNet Menu 161 Contents Software Installation Software Utilities CD ROM If you followed all the steps in the nstallation Guide that came with your printer then the printer is properly set up connected to your computer plugged in turned on and ready to receive the system software drivers and utilities on the Software Utilities CD ROM Put the CD ROM in your computer s CD ROM drive and the Autolnstaller begins the installation process Drivers PPDs and Utilities The printer drivers PPDs and additional software on the Software Utilities CD ROM can be installed on PC Macintosh and other computers using any of the following Em Windows Me Windows 98 95 Windows XP Windows 2000 Windows NT4 Drivers and PPDs m Macintosh OS 9 or X version 10 1 or higher m UNIX Linux m NetWare Versions 5 and 6 m NDPS Ees Manual installation instructions and additional information are included in the Crown Books in PDF on the Documentation CD ROM in case you need them m Windows NT4 Drivers Use Benefit Installation Instructions PostScript These drivers give you Installing Printer Drivers and Utilities Drivers access to all of the Windows Environments Auto loading m Windows printer features Installation on page 5 XP
9. 8 5x13 0 216 0x330 0 SEF M Top Mbox Yes Government Letter 8 0x10 5 203 2x267 0 LEF UO M_ Top Mbox Yes Japanese Postcard 3 9x5 8 100 0x148 0 N A SEF M Top No Ledger 11 0x17 0 279 4x432 0 16 24 SEF UO M Top Mbox Yes Legal 8 5x14 0 215 9x355 6 SEF UO M Top Mbox Yes Letter Label 8 5x11 0 215 9x279 4 N A LEF M Top No Letter Plain Paper 8 5x11 0 215 9x279 4 16 24 LEF UO M Top Mbox Yes Letter 8 5x11 0 215 9x279 4 N A LEF M Top No Transparency Monarch 3 9x7 5 98 0 x 191 0 16 24 SEF M Top No Statement 5 5x8 5 140 0x216 0 LEF M Top Yes Thick stock 25 90 Varies M Top No approved media Notes LEF Long edge feed SEF Short edge feed UO Upper or optional media tray s M Multipurpose tray Mbox 4 bin Mailbox Autoduplex up to 24 Ib bond 90 g m do not autoduplex thick stock 25 90 Ib 91 163 g m 16 24 16 24 Ib bond 60 90g m 25 90 25 90 Ibs 91 163 g m N A Not applicable use only 38 Media Storage and Handling What Is the guaranteed imageable printable area Each media size has a specific imageable area the maximum area on which the printer can print clearly and without distortion This area is subject to both hardware limits the physical media size and the margins required by the printer and software constraints the amount of memory available for the full page frame buffer The guaranteed imageable printable area for all media size
10. If you are manually duplexing in the is on the autoduplexing and printer driver Properties Layout choose wrong side of you are trying to Simplex the media duplex manually The media is not installed correctly Load the media printing side up 86 Solving Problems Symptom Cause Solution Characters The fonts are set Check your driver Properties Fonts tab print incor incorrectly on your to make sure you are using the correct rectly printer driver fonts such as TrueType fonts You hear The printer is not Put the printer on a flat hard stable unusual level level surface noises The media tray is not Remove the media tray that you are installed correctly printing from and reinsert it completely into the printer There is a foreign Turn off the printer and remove the object stuck inside object If you cannot remove it contact the printer Service See the Service amp Support Guide for the office closest to you The printer The printer automati You can change the number of minutes goes into cally switches to before the printer switches to power sav power power saving mode ing mode in the Administration Engine saving after 30 minutes of Energy Saver menu mode inactivity default You are The printer is not Make sure the printer is on and IDLE unable to turned on and IDLE appears in the control panel access Accounting For more information about CrownView
11. Users will be presented with a Browse button that when selected will enable a file chooser on the host Users then select the file that they want to send to the printer and the file is transferred and printed Troubleshooting PDF Direct Printing from CrownView If you are having problems printing large PDF files using direct printing or CrownView from a PC or UNIX increase the PS Wait Timeout Printing large PDF files from your web browser with CrownView may fail with out any indication of an error The job will appear to start normally but then flush without printing The CrownView screen will indicate that the file has printed To correct the problem increase the amount of time allowed before the PS Wait Timeout expires The factory default setting for this timeout is 30 seconds Doubling the value to 60 seconds in the Administration Communi cations Timeouts PS Wait Timeout menu should correct most problems or the value can be set to 0 seconds which effectively makes the timeout period infinite PDF File Printing 65 Preventing Media Jams Make sure that Avoid Media matches the printer specifications Media is flat especially on the leading edge Media that is folded wrinkled or excessively curled Double feeding remove the media and fan the sheets they may be sticking together The printer is on a flat hard stable level surface Allowing buildup of static electricity from f
12. header Print trailer page lncludeFeature trailer HP GL Emulation Commands Select enhanced resolution ncludeFeature enhanced Expand plot ncludeFeature expand Select original paper size lncludeFeature size Select pen width and color ncludeFeature pen Select plotter lncludeFeature plotter Scale the image ncludeFeature scaling Set origin ncludeFeature origin HP PCL 5e Emulation Commands Install object ncludeFeature install Remove object lncludeFeature remove Remove resource ncludeF eature removeresource Document Option Commands 155 Retain temporary IncludeFeature retaintemporary Select default font ncludeFeature font Select default font ID lncludeFeature fontid Reset lncludeFeature reset Select symbol set ncludeFeature symbolset Set carriage return to CR LF ncludeFeature criscrlf Set linefeed to CR LF lncludeFeature Ifiscrlfl Set number of lines per inch ncludeFeature linesperinch Set point size IncludeFeature pointsize Resource ncludeFeature resource Lineprinter Emulation Commands Select font for current job IncludeFeature font Set point size for current job ncludeFeature pointsize Specify character map type ncludeFeature map Number lines ncludeFeature number Set tabs ncludeFeature tabs Set linefeed to CR LF lincludeF eature Ifiscrif Set carriage return to CR LF ncludeFeature criscrlf Set formfeed to CR FF ncludeFe
13. in Crown refer to the Crown Books in PDF on the View Documentation CD ROM You do not have a hard disk installed Install a hard disk The fonts list was not updated after down loading a font to disk The printer s font list has not been refreshed Print an advanced status page The downloaded fonts should now appear Solving Problems 87 Symptom Cause Solution The printer is not receiving data from the computer The Data indicator doesn t blink after a file is sent The printer is not on line Put the printer on line and verify that the message window displays IDLE The emulation has been changed from ESP to an emulation that doesn t match the file you are sending Print a status page For information about the ESP mode refer to the Crown Books in PDF on the Documentation CD ROM The port setting is incorrect For Ethernet parallel or USB connections set the port to Enabled When the parallel cable is set to Inter active the default and the parallel cable is unplugged then plugged back in communication was lost Set the parallel cable to Non Interactive mode in the Administration Communications Parallel Mode menu Too many status pages print In the Security menu with Enable Password set a telnet session asks for a pass word when entering the admin mode Your printer is set to print th
14. malfunction can result Be careful not to touch around the image transfer roller touching certain parts in this area may result in reduced print quality or around the fusing unit since the inside reaches temperatures of about 392 F 200 C touching any part in this area may result in burns 24 Replacing Rollers 3 Remove the toner cartridge and store it in a light free protective bag 4 Open the media feed roller cover 5 Unscrew the screw in the center of the multipurpose tray pickup roller and dispose of the pickup roller Bes Dispose of it according to your local regulations 6 Remove the new pickup roller from its packaging A Attention Do not touch the two black parts of the roller Replacing Rollers T Align the peg on the bottom of the pickup roller in its hole and replace the pickup roller 8 Tighten the screw 9 Close the media feed roller cover 1 0 Align the tabs on the toner cartridge one on each side with the notches in the printer and then insert the cartridge as far as possible into its compartment 1 1 Close the top cover 1 2 Turn on the printer 26 Replacing Rollers Replacing the Transfer Roller The transfer roller interfaces with the roller in the toner cartridge How do replace the transfer roller i 1 Turn of
15. 4 Reinsert the media tray into the printer How do I clean the multipurpose tray pickup rollers 1 Turn off the printer 2 Open the top cover Cleaning 59 Attention Never touch the copper or brass electrodes or electrical parts that are located inside the top cover and under neath the toner cartridge as a printer malfunction can result Be careful not to touch around the image transfer roller touching certain parts in this area may result in reduced print quality or around the fusing unit since the inside reaches temperatures of about 392 F 200 C touching any part in this area may result in burns 3 Remove the toner cartridge and store it in a light protected bag 4 Open the media feed roller cover 60 Cleaning 5 Wipe the two media feed rollers with a soft dry cloth 6 Close the media feed roller cover T Align the tabs on the cartridge one on each side with the notches in the printer and then insert the cartridge as far as possible into its compartment 8 Close the top cover 9 Turn on the printer Cleaning 61 Troubleshooting 5 Introduction Printing a Status Page page 64 PDF File Printing page 64 Preventing Media Jams page 66 Automatic Jam Recovery page 67 Under
16. Notes Refer to the PostScript Language Reference Manual Third Edition Adobe Systems Incorporated Reading PA Addison Wesley 1999 ISBN 0 201 37922 8 for information on PostScript errors You must reboot the printer after turning on the error handler for it to take effect Additional Assistance If you ve followed all of the instructions in this guide and still have problems you can t solve check printer konicaminolta com for a solution You can also refer to the Service amp Support Guide or visit our web site at printer konicaminolta com for the most current contact information Additional Assistance 101 Installing Accessories Introduction Attention It s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board _Attention Use of accessories not manufactured supported by KONICA MINOLTA is not supported by your printer and will void your warranty This chapter provides information about the following accessories Contact your local vendor or printer konicaminolta com for purchase information 4 bin Mailbox Optional Dual In Line Memory Modules DIMMs two available slots Additional memory must be 32 64 128 or 256 MB PC 100 Compliant SDRAM DIMMs up to a maxi mum of 512 MB in the two DIMM slots Duplexer With built in exhaust filter
17. Use__ Interior Avoid A soft dry clean cloth Sharp or rough implements such as wire or plastic cleaning pads or brushes any liquids Cleaning the Printer Exterior Attention Never spray cleaning solution directly on the printer s surface the spray could penetrate through the air vents of the printer and damage the internal circuits Cleaning 57 Cleaning the Printer Interior Make sure any parts removed during cleaning are replaced before you plug in the printer WARNI C Turn off the printer unplug the power cord and disconnect all interface cables before cleaning Do not spill water or detergent into the printer otherwise the printer will be damaged and an electric shock may occur Read all caution and warning labels carefully making sure to follow any instructions contained in them These labels are located on the printer s interior Media Tray Pickup Rollers The printer s pickup rollers contain a sensor to detect the density of media passing by How do I clean the media tray pickup rollers When the sensor gets dirty or dusty print quality is degraded 1 Pull the media tray out of the printer until it stops The illustration shows the upper media tray Follow the same instructions for the optional media tray s 2 Remove the media tray 58 Cleaning 3 Wipe the pickup roller with a soft dry cloth
18. What sizes weights of media can use page 37 What Is the guaranteed imageable printable area page 39 Job Modes and Media Types Why have two different job modes page 41 How do select the job mode page 41 Media Types How do select the media type page 41 Other Information How do prepare the media page 42 How do manually duplex page 52 How do autoduplex page 52 Where can get more information page 53 _Attention Using unsupported media such as inkjet paper or coated color transparencies will result in damaging the printer and in voiding your warranty Media Storage and Handling How do I take care of media Keep media on a flat level surface in its original wrapper until it is time to load it If media has been removed from its wrapper place it in its original packaging and store in a cool dark place 32 Introduction When storing media avoid Moisture excess humidity Keep media between 30 to 65 relative humidity Toner does not adhere well to moist or wet paper On the other hand media that has been stored for a long time without staying in its packaging may dry up too much and also cause jamming Direct sunlight Excess heat up to 86 F 30 C Dust Leaning against other objects or placed in an upright position Before purchasing a large quantity or special media do a trial printing with the same media and check print
19. and printer configuration information refer to the Crown Books in PDF on the Documentation CD ROM 164 Menus TCP IP Menu Common Administration Communications Optional NIC CrownNet EtherTalk LAN Manager TCP IP Default Router Remove Passwords Remove Hosts Secure Files Optional Yes No Yes No Yes No Enabled WINS Disabled Enabled Accnting Internet Address j Pri WINS NBT Accntin Addr Scope ID Subnet Mask SN Port LPD Banner Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Internet Access Address BOOTP DHCP RARP Pri and Sec WINS Addr are IP addresses of the Primary and Secondary WINS servers default 0 0 0 0 Default for DHCP and WINS is disabled NBT Scope ID is any valid DNS domain name consisting of 2 dot separated parts or a default blank An empty string blank value is ignored Bold Default setting Note For menu details and printer configuration information refer to the Crown Books in PDF on the Documentation CD ROM Menus 165 Index A Acc disabled message 93 Acc enabled message 93 Acc file x full message 93 Acc files got removed message 94 Accessories CrownNet for Ethernet 104 CrownNet for Token Ring 104 Daughterboards 104 DIMMs 110 Dual In Line Memory Modules DIMMs 104 Hard disk 119 Interfaces 104 Internal IDE hard disk drive 104 Lo
20. fan large quantities of transparency media A fill limit mark is provided on the inside right side of the tray The upper and optional media tray s hold approximately 500 sheets of 20 Ib bond 75 g m paper How do refill a media tray ii 1 Pull out the media tray until it stops Be The illustration only shows the upper media tray The following instructions are also valid for the optional media trays 42 Loading Media 2 While pressing in the release buttons one on each side remove the tray 3 Remove the media tray cover 4 Lift up the gray lever on the right end of the paper retainer and then slide the paper retainer to the right Lift up on the left end of the paper retainer to remove it 5 43 Loading Media 6 Insert the right end of the paper retainer into the slot for the size of paper to be loaded The paper size is detected depending on the position of the paper retainer Correctly position the paper retainer according to the size of paper to be loaded T Slide the paper retainer to the left and then press down on the gray lever to secure the paper retainer A Attention Make sure the paper retainer is seated properly 8 Align the four edges of the paper and then load the paper printing side up i J Do not load media on this s
21. instructions on the screen to install the PagePro 9100 PPD and utilities d After the PPD and utilities installation is complete choose Quit When the system software installation is complete remove the CD ROM from your CD ROM drive and store it in a safe place 6 Installing Printer Drivers and Utilities Macintosh OS 9 Step 2 Creating a Desktop Printer USB Connection a Plug one end of the USB cable into the Macintosh and the other into the printer s USB port Locate the Desktop Printer Utility If you cannot locate it on your Macintosh hard disk it can be found on your Macintosh s system CD ROM Double click the Desktop Printer Utility icon to open the application The first window prompts you to select the type of desktop printer you would like to create Select Printer USB and select OK Choose the Change button in the PostScript Printer Description sec tion In the resulting window select the PagePro 9100 PPD and choose Select Choose the Change button in the USB Printer Selection section In the resulting window select the PagePro 9100 and click OK EtherTalk Connection a d You can connect via Ethernet in either of two ways m Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer s Ethernet port m Use Ethernet patch cables and an Ethernet hub Plug one end of each patch cable into the hub then plug the other end of one into the Macinto
22. jammed media i 2 Close the back cover of the mailbox 3 If necessary open and close the top cover to cancel the error message How do I remove a media jam in the output bin 1 Remove the media from the output bin 2 If necessary gently pull out any media that is still jammed 80 Clearing Output Jams Solving Problems other message on the control panel Symptom Cause Solution Nothing is There is a Keypad Handle according to the message dis printed Locked a media jam or played For example if the keypad is locked check to see if the printer s in Network Mode and someone else has opened a telnet session to it Change the printer to Single User Mode Oper ator Control Media Mode menu The driver is not set cor rectly Select the proper driver media setting The power source does not match the printer specifications Several sheets are being feed at the same time Use a power source with the proper specifications Remove the media from the tray and check for static electricity Fan plain paper or other media but not transparencies and replace it in the tray Media is not set properly in the media tray s Remove the media tap it to straighten it out return it to the media tray and realign the media guides The printer is set up on a stand smaller than the bottom area of the printer Media sizes or types are not correct
23. key and scroll to the required transpar ency size and select it 4 Fan a few transparencies Bes Fanning a large number will _ build up static electricity 5 Put media face up in the multi purpose tray and adjust the media guides to the width of the transparencies Attention Improperly adjusted guides may cause poor print quality media jams or printer damage 6 Print the transparencies T Immediately remove the printed transparencies from the output tray Loading Media 51 Duplexing Select paper with high opacity for duplex 2 sided printing Opacity refers to how effectively paper blocks out what is written on the opposite side of the page If the paper has low opacity high translucency then the printed data from one side of the page will show through to the other side Check your application for margin information For best results print a small quantity to make sure the opacity is acceptable How do I manually duplex Bey Media jams may occur if the printed sheet s reinserted are not entirely flat 1 In the printer driver Paper tab select Simplex then double click OK 2 In the Print Document screen select All 3 Select and print the Odd Numbered Pages 4 Remove the media flip it over and select and print the Even Numbered Pages How do autoduplex Bey Only plain paper 16 24 Ib bond 60 90 g m can be autoduplexed Autoduplexing envelopes labels postcards thick s
24. meanings 1 Internet Printing Protocol Internet Printing Protocol allows you to print remotely to any IPP enabled printer through both intranets and the Internet All printers including the PagePro 9100 that are shared ona Windows 2000 and higher based server are automatically made accessible by using the Internet Printer Protocol IPP This technology allows for electronic distribution of documents via the Internet and communication between the user and the printer You can submit jobs inquire about the status of a print job and cancel a job Internet printing in Windows 2000 is automatically enabled by installing Microsoft Internet Information Services IIS Clients that are running Microsoft Internet Explorer 4 01 and later with IPP printing support can print to Internet printers IPP which is case sensitive is built on top of HTTP which in turn runs over TCP IP a After the driver is installed select Start Settings Printers Add Printer b Click Next then select Network Printer then click Next C Select Connect to a printer on the Internet or on your intranet d Enter the URL for example http iphostname 80 printer_name iphostname 80 printer name in the host table or the printer IP address The iphostname is acquired from the System Administrator printer_name the printer name given on the startup or status page do not include spaces or underscores in the name Bey For instructions on changing y
25. of UNIX based queues CD ROM and filters for the specific features of the Crown printer KONICA This interface allows NetWare users to Readme on the MINOLTA manage printers from a central location Software Utilities Gateway CD ROM PageScope This utility provides basic configuration Readme on the Network Setup Utility functions for network printers using TCP IP and IPX protocols Software Utilities CD ROM Software Utilities CD ROM Installing Printer Drivers and Utilities Windows Environments Auto loading Installation 1 Insert the Software Utilities CD ROM in your CD ROM drive es If the CD ROM does not start automatically double click setup exe in the root directory In the first window click Printer Setup Choose the method by which the PC and printer are connected Follow the instructions on the screen o eed WO On the Printer Options screen use the check boxes to print a test page make the new printer your default set printer properties and printing preferences or update printer firmware also called printer system software 6 On the last screen choose Finish This returns you to the Main Menu screen where you can register your printer review driver or utility documentation or purchase supplies online When you are finished exit from the Installer T When the system software installation is complete remove the CD ROM from your CD ROM drive and store it in a safe plac
26. or for the most up to date worldwide contact information go to printer konicaminolta com 92 Solving Problems Status Error and Service Messages Status error and service messages are displayed in the control panel message window They provide information about your printer and help you locate many problems When the condition associated with a displayed message has changed the message is cleared from the window Refer to the Crown Books in PDF on the Documentation CD ROM for further information Status and Error Messages Bey Status messages are not displayed while the printer is off line This message means do this ACC DISABLED ACC ENABLED The accounting option selected is now in effect No action needed ACC FILE 95 The Job Accounting File is 80 85 90 or 95 full This message should be taken care of immediately because it may be masking another problem Once the accounting message is cleared can you see IDLE If IDLE is not there you will see another error message displayed Attend to the message that appears If you want accounting enabled transfer them to your host computer using ftp if available Then reset the accounting files so that new jobs can be accepted If you don t want to use accounting you can disable it Status Error and Service Messages 93 This message means do this
27. page 134 4 Relocate the printer Your printer weighs approximately 61 7 Ibs 28 kg without consumables Be sure to have help when lifting and moving it 5 Set up the printer in its new location 6 Reinstall the accessories you removed in step 2 Relocating the Printer 133 Repacking the Printer Attention KONICA MINOLTA BUSINESS TECHNOLOGIES INC cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer You must use the instructions given in this section before repacking the printer in its original shipping carton with the original packing materials If you do not have your original packaging in the Americas call the Spares department at 251 633 4300 extension 2530 and request the PagePro 9100 Repacking Kit 2600713 100 For locations outside the Americas refer to printer konicaminolta com If you have been instructed to return the printer to KONICA MINOLTA PRINTING SOLUTIONS U S A INC by a customer support representative in the Americas be sure to write the RMA Return Merchandise Authorization number you receive on the outside of the carton before calling the shipper for pickup If the RMA number is not prominently visible on the outside of the return inventory we will not accept receipt You can also have a KONICA MINOLTA authorized service provider uninstall and repack your printer or you can upgrade to on site service For prices a
28. size for your printing refer to the Crown Books in PDF on the Documentation CD ROM for further information Print Simplex Duplex Type RAM Speed RAM Speed bee 600 dpi 1200 600 dpi 1200 Media Size dpi dpi A3 64 MB 64 MB 96 MB 13 ipm A4 26 ipm Ledger 13 ipm Legal 13 ipm Letter Notes dpi dots per inch ppm pages per minute ipm images per minute Dual In Line Memory Modules DIMMs 111 Installing DIMMs ii Attention It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on page 106 In addition always handle circuit boards by the edges only 1 If you are not to the point when you are able to print an advanced status page with the control panel s Print Status button yet skip to step 2 If you have previously installed your printer and have confirmed that it is printing print an advanced status page in case you need to restore any current memory settings after the DIMM installation Bes Installing DIMMs automatically restores memory defaults If your memory settings are specific to your environment print an advanced status page before installing DIMMs so you can recover the current memory settings 2 Turn off the printer and disconnect the power cord and all interface cables
29. specified location lt X gt may mean that media has jammed that a sheet of media was not being picked up or that the media pickup rollers need cleaning or replacement The media has exceeded the limit in the lt X gt output bin The media detected in the tray doesn t match the media size setting Locate and remove the jam Also check the media pickup rollers for wear If necessary replace all of them Remove the media from the specified output bin Change the media in the tray or change the media size setting in the driver Status Error and Service Messages 97 This message means do this PRINTING STATUS A status page is printing Wait The message clears after the status page prints PUT lt X gt IN lt Y gt BIN The specified input tray lt Y gt needs to be refilled with the specified media lt X gt size or type Refill the specified input tray with the specified media RESETTING ACCOUNTING The reset accounting operation is in process Wait No other action needed SYS UPDATE ERROR lt X gt The indicated error lt X gt has been reported Verify the update file and send it again or go to printer konicaminolta com for the latest code update TONER CART MISINSTALLED The toner cartridge is not seated properly in the printer Reinstall the approved KONICA MINOLTA toner cartridge TONER EMPTY The t
30. three ables Packed for available shipment 82 7 Ibs 37 5 kg Weight with consumables duplexer three optional media trays 4 bin mailbox manuals but not media 151 Ibs 68 49 kg Media 5 2 Ibs 1 9 kg per ream of 20 Ib bond 75 g m paper Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operating conditions such as media type page size content of material printed and page coverage usually 5 coverage of letter A4 size media The actual life expectancy will vary or be reduced depending on these and other printing variables including continuous optimal consumable life or intermittent for example one page jobs printing ambient temperature and humidity Consumable Life Expectancies 151 Item Average Life Comment Expectancy in Simplex Pages Fuser 300 000 intermittent The fuser must be replaced by a printing for example KONICA MINOLTA authorized one page jobs service provider Refer to the Service amp Support Guide or 500 000 continuous printer konicaminolta com printing average four page jobs Toner At 5 coverage Replace the toner cartridge and Cartridge Starter Cartridge the exhaust filter at the same time and Exhaust 6 000 Filter Replacement Cartridge 15 000 continuous printing or 12 000 intermittent printing TONER EMPTY displays in the message window If the optional duplexer is installe
31. trailer page Document Option Commands 155 Host Input 65 Host memory 65 HP PCL 5e Document Option Commands 155 HP GL DOC 155 IDE hard disk 119 Idle Status message 96 Idle message 96 Imageable area Margins 40 Installation Drivers and Utilities for Macintosh 6 Drivers and Utilities for NDPS 10 Drivers and Utilities for NetWare 10 Drivers and Utilities for UNIX 10 Drivers and Utilities for Windows 5 Hard disk 119 Kanji font internal IDE hard disk drive 117 Linux 10 Macintosh PPDs 6 168 Index NetWare 10 NPDS 10 UNIX 10 Interfaces 147 IPP Internet Printing Protocol 153 Internet Pull Printing 153 J Jam recovery automatic 67 Jams 83 Locating 69 Media path 67 Messages 69 Preventing 66 Removing 69 73 80 Status messages 69 Job and subjob boundary DOC 157 K Kanji Option kit 118 Software requirements 117 Keypad locked message 81 Kit IDE hard disk 119 Kanji font internal IDE hard disk 116 PlanetPress 118 L Labels Continuous printing 35 LAN Manager Menu 163 Lineprinter DOC 156 Loading Envelopes 48 Thick stock 51 Loading media 42 Macintosh Installation 6 PPDs 2 Margins 40 Media Automatic jam recovery 67 Clearing media jams 69 73 80 Clearing media misfeeds 69 73 80 Loading 42 Margins 40 OHP film 36 Path 67 Preventing jams 66 Transparencies 36 Media jams 83 Removing 69 Media path 67 Media tray Extra 104 Fill limit mark 42 47 Optional 104 121 Memory
32. two screws are attached to the duplexer and cannot be removed Bes After using the wrench keep it in a safe place for future use b Unhook the two tabs at the bottom of the duplexer from the notches on the back of the printer C Store the duplexer in its original packaging 4 Replace the cover on the back of the printer Use the wrench supplied with the duplexer to tighten it 5 Replace the exhaust filter 130 Deinstalling Accessories How do I remove a 4 bin mailbox 1 Turn off the printer 2 Unplug the power supply cord and interface cable 3 Remove the four mailbins trays from the 4 bin mailbox 4 Disconnect the 4 bin mailbox cable from the connector on the printer a Press b Unplug the connector 3 Press in the two buttons one on each side at the back of the 4 bin mailbox and then lift the sorter up off the transport unit 4 Remove the two screws securing the transport unit and then remove the transport unit from the printer 5 Return the stopper to its original position 6 Install the two brackets the back section of the top cover and the connector cover removed during installation of the 4 bin mailbox T If you are going to use the printer without the 4 bin mailbox reconnect the printer s power supply cord and interface cable How do I remove an optional media tray 1 Turn off the printer and unplug the power supply
33. 0 VAC 50 60 Hz 5 5 amps Latin America 120 VAC 60 Hz 10 amps 230 VAC 50 60 Hz 5 5 amps Taiwan 110 127 VAC 10 amps Notes Amperage capacity at least 1 2 times that used by the printer Requirements 143 Voltage Japan 100 VAC 10 Fluctuation North America 120 VAC 10 Rate and Rated Line Voltage Europe 220 240 VAC 10 Latin America 120 VAC 10 220 240 VAC 10 Taiwan 110 127 VAC 10 Notes 10 of the rated line voltage for proper operation Frequency Within 50 60 3 Hz Variation Rate Fused For at least 15 amperes 8 amperes for 240 V Printer Draws 10 A at 100 V 110 127 V or 120 V or 5 5 A at 220 V or 240 V Maximum Required during operation is 10 amps for a 100 V 127V or Electrical a 120 V system and 5 5 amps for a 220 240 V system Current Noise Should not be connected to the same electrical outlet as generating the printer Equipment Grounding Your printer requires a properly grounded AC outlet 144 Requirements Engine and Controller Specifications Print Speed Print Type Simplex Media Size A3 13 ipm A4 26 ipm B4 13 ipm Ledger 26 ipm Legal 13 ipm Letter 64 MB 35 ppm 26 ipm Notes dpi dots per inch ppm pages per minute ipm images per minute SEF Short Edge Feed LEF Long Edge Feed Duplexing is supp
34. 2000 including finishing and advanced layout Windows Me 98 95 PCL6 Drivers Em Windows XP 1200 dpi Em Windows Me 98 95 PCL6 allows access to most of the features on the printer Readme on the Software Utilities CD ROM Software Utilities CD ROM m Windows 2000 Em Windows Me 98 95 m Windows NT4 the printer Drivers Use Benefit Installation Instructions PCL5e Drivers PCL5e allows limited Readme on the Software Utilities access to features on CD ROM m Windows XP You cannot install a PCL5e driver for Windows 9x or Windows NT4 without a Windows CD ROM This CD ROM is required so you can supply the following files when prompted For PCL5 9x ICONLIB DDL UNIDRV DLL and UNIDRV HLP For PCL5 NT4 RASDD DLL RASDDUI DLL and RASDDUI HLP If you install the driver and skip these files an error message displays at the end of the process Macintosh PPDs PostScript Printer Description PPD files allow you to configure options such as memory and informs the computer what options and features are available Readme on the Software Utilities CD ROM Windows PPDs These PPD files allow you to install the printer for a variety of platforms drivers and applications Readme on the Software Utilities CD ROM Linux PPDs These PPDs can be used with third party Linux print filters that use PPDs Readme on the Software Utilities CD RO
35. 24 Time of Day Clock 3 Attach the time of day clock to the controller board A Attention Make sure that the pins on the time of day clock are properly aligned with those in the receiving socket on the controller board Damage to the time of day clock and or controller board could result if the pins are misaligned a Locate the time of day clock socket on the controller board and the pin 1 notch or printed label b Locate the pin 1 indicator mark on the top of the time of day clock This mark may be a notch or a slight depression on one end of the clock cC Align this indicator mark with the pin 1 notch or printed label on the controller board d Gently press down on the time of day clock until it s firmly seated 4 Reinstall the controller board Gently slide the controller board into the printer s tracks until it is fully seated and then tighten the four screws 5 Reconnect all interface cables 6 Reconnect the power cord and turn on the printer Bes In compliance with UL guide lines The appliance inlet is considered to be the main dis connect device T The presence of the clock will be automatically sensed 8 Print a startup page The time of day clock is not listed under Installed Options on the startup page but the time does appear as System Date in the Printer Information column Using the Time of Day Clock For instructions about setting and using
36. 3 Remove the controller board Loosen four screws and pull the controller board from the printer 4 Position the controller board on a flat surface so it lies flat and the I O connector panel is facing you Bes If you want to install more memory you may exchange one or more DIMMs for DIMMs with a greater memory capacity 112 Dual In Line Memory Modules DIMMs 5 If you need to remove a DIMM before installing one remove it as follows otherwise skip to step 6 a Using both thumbs pull the latches one on each side of the DIMM connector outward b Lift the DIMM straight out of the DIMM con nector 6 Insert the new DIMM straight down into the DIMM connector until the latches snap into the locked position Observe the keyed side of the DIMM to align it with the con nector When seated the DIMM stands upright firmly in place If you cannot snap the DIMM into place do not force it Reposition it making sure that the bottom of the DIMM is seated completely in the connector T Reinstall the controller board into the printer Gently slide the controller board into the printer s tracks until it is fully seated and then tighten the four screws 8 Reconnect all interface cables 9 Reconnect the power cord and turn on the printer Bes In compliance with UL guidelines The appliance inlet is considered to be the main disconnect device 1 0 Print a startup page or an adv
37. 6 Monarch Postcard 32 Kai 16 Kai 8 Kai Media Mode Single User Mode Network Mode Accounting ____ Mode Disk Space ResetAccounting File Segment MPT Media Plain Paper Transparency Thick Stock Proof Then Print Job Name 1 50 Consumables Print Statistics Only with an optional media tray s installed Only with an optional hard disk installed Bold Default setting Note For menu details and printer configuration information refer to the Crown Books in PDF on the Documentation CD ROM Menus 159 Administration Menu Configuration Administration Security Operator Control Bos Timeouts Parallel Communications _ ysp Optional NIC ESP Default HP GL Emulations PostScript LinePrinter PCL 5e Print Status Header Inputbin P Header Page Trailer Inputbin Special Pages Trailer Page Calibration Page Status Page Type A Do Start Page Do Error Handler Startup Options Do Sys Start Quick Config Enable Disk Swap Manual Config Memory Image Alignment Inputbin 7 Name Page Recovery Rotate Simplex Outputbin 1 Name Energy Saver Engi Default Paper Outputbin 2 Name Toner Low Action ngine Inputbin 1 Name Outputbin 3 Name Edge to Edge Inputbin 2 Name Outputbin 4 Name Print Quality Inputb
38. A fill limit mark is provided on the inside of the tray A maximum of 200 sheets 75 g m plain paper can be loaded If media is loaded past the triangular mark it may not be fed correctly 4 Align the four edges of the media and then lightly slide the media as much as possible into the feed slot printing side up Often an arrow on the package label indicates the printing side of the media A Attention Make sure the media fits easily between the guides Improperly adjusted guides may cause poor print quality media jams or printer damage i Loading Media 47 Using Media Other Than Plain Paper Attention For a list of currently approved media go to printer konicaminolta com To order approved transparencies go to printer konicaminolta com _Attention Although your printer was designed for occasional printing on a wide range of media types it is not intended to print exclusively on a single media type except plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock or transparencies may adversely affect print quality or reduce engine life Set the single user job mode versus network job mode shown on page 41 before you load media How do load and print envelopes 5 Bes Envelope printing is supported only from the multipurpose tray 1 In the printer driver Paper tab Media Type option selec
39. ABCDE Your printer may require servicing The toner cartridge may running out of toner Contact your local vendor refer to the Service amp Support Guide or for the most up to date worldwide contact information go to printer konicaminolta com Remove the toner cartridge and shake it left and right a few times to distribute remaining toner If the problem persists replace the toner cartridge The toner cartridge may be defective Remove the toner cartridge and check it for damage Replace the toner cartridge if neces sary Print too dark lt gt ABCDE ABCDE ABCDE ABCDE The toner cartridge may be defective Remove the toner cartridge and check it for damage Replace the toner cartridge if neces sary 90 Solving Problems Symptom Cause Solution Blurred The toner cartridge may be Remove the toner cartridge and background defective check it for damage Replace the toner cartridge if neces 7 sary ABCDE ABCDE ABC Uneven print density lt ABCDE ABCDE ABCDE ABCDE The toner may be unevenly distributed inside the toner cartridge Remove the toner cartridge and shake it left and right a few times to distribute remaining toner The toner cartridge may be defective Remove the toner cartridge and check it for damage Replace the toner cartridge if neces sary The image transfer r
40. M Software Utilities CD ROM Utilities Utilities Use Benefit Installation Instructions Crown Print This Windows utility provides an efficient Readme on the Monitor for method for transporting print jobs Software Utilities Windows directly to a KONICA MINOLTA printer CD ROM via the TCP IP protocol Download This utility provides the ability to Readme on the Manager for download fonts and overlays to the Software Utilities Windows printer s hard disk It also allows you to CD ROM download fonts to printer memory Macintosh This installer automatically places all Readme on the Installer needed print related components such Software Utilities PageScope Net Care as a PostScript Printer Description PPD file color profiles and screen fonts in the correct locations on your system and allows you to use your printer with Macintosh OS 9 or X version 10 1 or higher This utility designed with administrators in mind is a powerful tool allowing centralized management of network printers It is available for Windows and UNIX platforms Refer to the PageScope Net Care chapter in the Reference Guide or PageScope Net Care Administrator s Manual both in PDF format on the Documentation CD ROM CD ROM Readme on the Software Utilities CD ROM UNIX Host UNIX Host Software compatible with a Readme on the Software variety of UNIX platforms allows for the Software Utilities customization
41. PagePro 9100 User s Guide 1800731 001B Thank You Thank you for purchasing a KONICA MINOLTA printer You have made an excellent choice Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS INC PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Crown and CrownView are trademarks or registered trademarks of KONICA MINOLTA PRINTING SOLUTIONS U S A INC All other trademarks are the property of their respective owners Proprietary Statement The digitally encoded software included with your printer is Copyright 2004 KONICA MINOLTA BUSINESS TECHNOLOGIES INC All Rights Reserved This software may not be reproduced modified displayed transferred or copied in any form or in any manner or on any media in whole or in part without the express written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Copyright Notice Copyright 2004 KONICA MINOLTA BUSINESS TECHNOLOGIES INC Marunouchi Center Building 1 6 1 Marunouchi Chiyoda ku Tokyo 100 0005 Japan All Rights Reserved This document may not be copied in whole or part nor transferred to any other media or language without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Manual Notice KONICA MINOLTA BUSINESS TECHNOLOGIES INC reserves the right to make changes to this manual and to the equipment described herein without notice Cons
42. a and select Thick Stock Select postcard a Press the MP Size Select atie key and scroll to Postcard and select it or b On the control panel press the Menu Menu key and select Operator Control Multipurpose Sz Scroll to Postcard and select it Place the postcards on a flat surface and flatten them by pressing down the corners Remove any media in the media tray Load the postcard media printing side up in the multipurpose tray Adjust the media guides to the width of the postcards Print the postcards 50 Loading Media How do I load and print thick stock Attention Do not mix thick stock with any other media in the same tray as this will cause printer jamming In the printer driver Paper tab Media Type option select Thick If you are in Network Mode on the control panel select Operator Control MPT Media and select Thick Stock 3 Load the new media 4 Adjust the media guides 5 Print the thick stock How do I load and print transparencies _Attention Use only transparencies approved for this printer For a list of currently approved media go to printer konicaminolta com To order approved transparencies go to printer konicaminolta com 1 In the printer driver Paper tab Media Type option select Transparency and select either Letter or A4 2 If you are in Network Mode on the control panel select Operator Control MPT Media and select Transparency 3 Press the MP Size Select ame
43. al IDE hard disk contains Kanji fonts and other files These fonts can be printed at a variety of point sizes and in differ ent styles and resolutions After the Kanji hard disk is installed in your printer the Kanji fonts are avail able for use just as if they were resident on the printer What s in the Kanji font internal IDE hard disk kit E Internal IDE hard disk drive preformatted with the following Kanji fonts GothicBBB Medium Ryumin Light E IDE hard disk with ribbon cable attached E IDE hard disk bracket E 4screws 116 Fonts and Forms Hardware Requirements E A Macintosh IBM PC or compatible computer Software Requirements An application such as a word processing or desktop publishing package that supports PostScript printing E f you re using a Macintosh the following Macintosh system software KanjiTalk version J1 6 0 7 or later System File version J1 6 0 7 or later Laser Prep version J1 6 0 1 or later LaserWriter version J1 6 0 2 or later Print Monitor version J1 1 3 or later MultiFinder version J1 6 1 7 or later Macintosh OS 8 xJ E If you re using a PC the following system software If you re using Windows version 3 1J or later If you re using DOS version 5 0J or later Installing a Kanji Font Internal IDE Hard Disk Drive _Attention The Kanji fonts are factory installed on a formatted hard disk drive DO NOT reformat or initialize the Kanji internal IDE hard di
44. al position T Close the top cover 108 4 bin Mailbox 8 Attach the transport unit to the printer 9 Insert the metal tabs on the left and right sides of the transport unit into the notches in the printer and then slide the transport unit toward the front of the printer to install it 1 0 Using the wrench and screws sup plied with the 4 bin mailbox secure the left and right brackets on the transport unit to the printer Bes After using the wrench keep it in a safe place for future use 1 1 Attach the 4 bin mailbox to the transport unit 1 2 Insert the extensions one on each side at the bottom of the 4 bin mail box into the holes in the transport unit pushing down until they lock into place 1 3 Using a screwdriver remove the connector cover on the left side of the printer Bey Keep the removed connector cover in a safe place for future use 4 bin Mailbox 109 1 4 Insert the 4 bin mailbox cable into the 1 5 Install the four mailbins trays onto 1 6 Reconnect all interface cables f 1 T Reconnect the power cord and turn connector on the left side of the printer until it locks into place the 4 bin mailbox by inserting the tabs on the left and right sides of the tray into the slots in the 4 bin mailbox Install the trays starting from the bottom on the printer Bz In compliance with UL guide l
45. anced status page and verify that the total amount of the RAM installed in your printer is listed next to Installed Memory Dual In Line Memory Modules DIMMs 113 Duplexer Duplex 2 sided printing can be done automatically with a duplexer and enough memory installed See Duplexing in chapter 3 What s in the duplexer kit Duplexer E Wrench Installing a Duplexer i ae Bey If both the optional duplexer and the 4 bin mailbox are to be installed install the 4 bin mailbox first 1 Turn off the printer and unplug the power supply cord and interface cable 2 Remove the cover from the back of the printer Since the back cover is secured with a screw use the wrench supplied with the duplexer to loosen it Bz Keep the removed cover in a safe place for future use 114 Duplexer 3 If the exhaust filter has been installed remove it 4 Attach the duplexer to the printer a Hook the two tabs at the bottom of the duplexer onto the notches on the back of the printer A Attention If the duplexer is released before it is secured with the screws it may fall and break Be sure to keep the top of the duplexer supported until the screws are tightened b Using the wrench supplied with the duplexer tighten the two screws on the duplexer to secure it to the printer The two screws are attached to the duplexer and cannot b
46. and margins while others have only standard page sizes and margins from which to choose If you choose a standard format you may lose part of your image due to imageable area constraints If you can custom size your page in your application use those sizes given for the imageable area for optimum results Image Alignment If for any reason you need to change the image alignment you can do so in several different ways E Adjust the margins or page size through your application recommended method E Use the printer s control panel Administration Engine Image Alignment or the Administration Engine Edge to Edge menu E Use the PostScript translate and scale operators to reduce image size and change its placement on the page requires PostScript programming knowledge Output Tray The single face down output tray has a capacity of 500 sheets of 20 Ib 75 g m bond paper If the media stacks too high your printer may experience media jams excessive media curl or static buildup Remove transparency media as soon as it s printed Media Attention Use only KONICA MINOLTA approved media For a list of currently approved media go to printer konicaminolta com To order approved transparencies go to printer konicaminolta com E Try printing your data on a plain sheet of paper first to check placement E Media is fed either on the short or long edge depending on the size of the media See What sizes weights of
47. and needs to be emptied No action needed Close the cover Remove the media from the outputbin lt X gt BIN JAM The specified outputbin lt x gt has jammed media Locate and remove the jam Also check the media pickup rollers for wear If necessary replace all of them IDLE The printer is on line but no jobs are in process No action needed 96 Status Error and Service Messages This message means do this INITIALIZING The printer is initializing Wait No other action needed The printer is warming up and getting ready to go on line Wait No other action needed INVALID TONER CARTRIDGE You have attempted to install a non approved toner cartridge causing the printer to operate incorrectly Use only the approved KONICA MINOLTA consumables To order consumables go to printer konicaminolta com LOW RELEASE LEVEL You are attempting to download previous versions of the system software Wait The system software update will abort without operator intervention if the system software on the CD ROM is the same as or older than the one currently installed on the printer controller MAILBIN lt xX gt The specified message lt X gt inthe 4 bin mailbox needs attention Locate and resolve the problem MEDIA JAM lt xX gt lt X gt OUTPUT BIN FULL PAPER SIZE MISMATCH A media jam in the
48. anning large quantities of transparencies or buildup of transparencies in the output tray You have the correct media type selected if you re printing on envelopes labels thick stock or transparencies You store media in a dry location away from moisture and humidity You always adjust the media width regulation guides in the media tray after inserting the media Loading more than one type size weight of media in a tray at the same time Overfilling the media input trays Allowing the output tray to fill past the limit of 500 sheets of 20 Ib bond 75 g m plain paper You load the media printing side up Allowing the 4 bin mailbox to fill past the limit of 50 sheets of 20 Ib bond 75 g m plain paper Many manufacturers place an arrow on the end of the wrapper to indicate the printing side if you can t determine which side of the media to print on remove the media from the tray rotate the stack a half turn turn the stack over and then place it back in the tray Preventing Media Jams Automatic Jam Recovery The printer provides automatic jam recovery when enabled through the Administration Engine Page Recovery menu After you remove any jammed media printing automatically resumes from the page the printer stopped at when the jam occurred Bey For automatic jam recovery to work it is necessary to leave the printer turned on when you remove the jammed media After
49. ature ffiscrff Wrap lines ncludeFeature autowrap Set number of lines per page ncludeFeature linesperpage Set margins ncludeFeature Ipmargins Set orientation ncludeFeature Iporientation PostScript Emulation Command SC 110 to set PostScript protocol ncludeFeature parpsprotocol x Document Formatting Logical page orientation ncludeFeature pageorientation Number up printing o ncludeFeature pagegrid Offset logical page ncludeFeature pageoffsets Print borders ncludeFeature border Scale logical page ncludeFeature pagescaling Print background images ncludeFeature background Set printer resolution ncludeFeature resolution Print page range ncludeFeature pagerange Duplex printing ncludeFeature duplex Document Option Commands Collate print job ncludeFeature collate Logical page size lncludeFeature pagesize Select number of copies ncludeFeature numcopies Select paper ncludeFeature input Select paper IncludeFeature output Select orientation IncludeFeature orientation Select emulation ncludeFeature emulation Logical margins ncludeFeature margins New page layout ncludeFeature newlayout Select color or monochrome ncludeFeature colormodel Media type such as thick stock IncludeFeature mediatype Job and Subjob Boundary Commands Sessions only via network interface Sessions End of document EndOfDocument lt ESC gt 12345X Docu
50. calTalk 104 SCSI 104 Time of Day clock 104 Additional memory 110 Administration menu 160 Advanced printing features Memory 111 Antistatic protection 106 Autoduplex 52 Automatic jam recovery 67 B Battery 124 C Cancel all jobs message 94 Cancel job message 94 Cancelling job Status message 94 Cleaning cycle Imaging unit cleaning rotations 16 Cleaning materials 57 Codes Error 100 Index 167 Common Menu 161 Consumables Warranty statement 13 Continuous printing 12 48 Control panel messages 93 Controller Specifications 147 Created files message 95 Creating x file message 95 CrownView 13 D Deep sleep 96 Default memory 111 DIMMs 110 Direct printing from PDF 65 DOC See Document Options Commands Document Option Commands Header trailer page 155 HP PCL 5e emulation commands 155 HP GL emulation commands 155 Job and subjob boundary commands 157 Lineprinter emulation commands 156 Drivers 2 Installing for Macintosh 6 Installing for Windows 5 Dual In Line Memory Modules See DIMMs 110 Duplex Printing 52 Manual duplexing 52 Duplexing Manual 52 Memory requirements 52 E Edge to edge printing 39 Electrostatic discharge 106 End job message 95 Energy saver Deep sleep 96 Envelopes Loading 49 Printing 49 Environmental requirements 150 Error codes 100 Error message Bins 97 Error messages 93 ESP 88 Mode 88 Timeout 88 EtherTalk Menu 162 F Face 12 H Hard disk 119 Header
51. cement menus refer to the Crown Books in PDF on the Documentation CD ROM For information about ordering consumables refer to printer konicaminolta com For more assistance go to printer konicaminolta com Replacing the Toner Cartridge Characters and images are created in your laser printer through a process that applies toner to the photosensitive OPC Optical Photo Conductor inside your toner cartridge Your printer uses one toner cartridge Handle the toner cartridge carefully to avoid spilling toner inside the printer or on yourself When the toner cartridge is worn out the message TONER EMPTY appears The printer will not print until the toner cartridge is replaced After the toner cartridge is replaced the printer automatically resets the consumables count A Attention The OPC inside the toner cartridge is extremely sensitive to bright light direct sunlight and touch Always leave the toner cartridge in its protective package until you re ready to install it Any exposure to light should be avoided and limited to less than two minutes or permanent damage could result If you suspect the OPC is damaged due to exposure to light put the toner cartridge in a dark place to recover Recovery may take up to two hours Recovery time is dependent on the amount of exposure sustained and recovery is not guaranteed Replacing the Toner Cartridge 15 What is the toner cartridge life expectancy Toner cartridge life i
52. cord and interface cable 2 Remove the upper media tray Deinstalling Accessories 131 3 Detach the mounting brackets from the two locations on the back of the printer 4 Loosen and remove the screws in front Use a coin to loosen the screws When deinstalling multiple optional media trays remove each using the same procedure 5 After loosening the screws lift the printer away from the optional media tray s Your printer weighs approximately 61 7 Ibs 28 kg without consumables Be sure to have help when lifting and moving it 6 Replace any tape and packing material T If you are going to use the printer without the optional media tray s reconnect the printer s interface cables 132 Deinstalling Accessories 8 Reconnect the power cord and turn on the printer Bes In compliance with UL guide lines The appliance inlet is considered to be the main disconnect device Relocating the Printer How do relocate my printer Occasionally you may have to move your printer to a different location either nearby or to a distant location To avoid damage to your printer we advise you to follow the next instructions very carefully 1 Turn off the printer 2 If the printer has accessories such as a 4 bin mailbox remove them 3 If you are moving to a distant location follow the instructions for repacking the printer on
53. ctions for installing them 10 UNIX NetWare and NDPS Replacing Consumables 2 Introduction Item Page What is a consumable page 12 What is a face page 12 What is the life expectancy of consumables page 13 How do order consumables page 15 Where can get more information page 15 What is the toner cartridge life expectancy page 16 How should handle a toner cartridge page 16 How do replace and recycle the toner cartridge page 17 How do replace the exhaust filter page 21 How do replace rollers page 22 How do replace the transfer roller page 27 Consumable Life Expectancies What is a consumable A consumable is an item that needs to be replaced at regular intervals For the PagePro 9100 consumables include Service replaceable E Fuser User replaceable E Toner cartridge and exhaust filter E Pickup rollers E Transfer roller Although the printer was designed for printing on a wide range of media types it is not intended to print exclusively on a single media type except plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock or transparencies may adversely affect print quality or reduce engine life What is a face A face is a single pass of media past the toner cartridge A two sided duplex page also called a sheet consis
54. d remove it before installing the 4 bin mailbox 1 Turn off the printer and unplug the power supply cord and interface cable 2 Open the top cover c Attention Never touch the copper or brass electrodes or electrical parts that are located inside the top cover and under neath the toner cartridge as a printer malfunction can result Be careful not to touch around the image transfer roller touching certain parts in this area may result in reduced print quality or around the fusing unit since the inside reaches temperatures of about 392 F 200 C touching any part in this area may result in burns 4 bin Mailbox 107 3 With the top cover slightly closed pull out the tabs two on each side Pulling the tabs with force may break them 4 At the back of the top cover slightly pull up the back section and then remove it sliding it toward the back of the printer 5 Remove the brackets one on each side at the rear of the top cover Bes Keep the removed back section of the top cover and the brackets in a safe place for future use 6 Lower the stopper at the back left of the top cover The stopper prevents the top cover from closing when the 4 bin mailbox is installed Attention Before using the printer after removing the 4 bin mailbox make sure that the stopper lowered in step 6 is returned to its origin
55. d the exhaust filter does not need replacement See How do replace and recycle the toner cartridge on page 17 Media Pickup Roller Multipurpose Tray Approximately 150 000 User replaces if media misfeeds in the multipurpose tray fre quently when the fuser is replaced and after every 150 000 pages See How do replace and recycle the toner cartridge on page 17 Paper Separation Roller Media Tray s Transfer Roller Approximately 200 000 Approximately 150 000 User replaces if media misfeeds in the media tray s frequently when the fuser is replaced and after every 200 000 pages See How do I replace the paper separation roller on page 22 See How do replace the transfer roller on page 27 Use of consumables not manufactured by KONICA MINOLTA or use of nonsupported print media may cause damage to your printer and will void your warranty If KONICA MINOLTA printer failure or damage is found to be directly attributable to the use of non KONICA MINOLTA consumables and or accessories KONICA MINOLTA will not repair the printer free of charge In this case standard time and material charges will be applied to service your printer for that particular failure or damage To order consumables and accessories check printer konicaminolta com for the KONICA MINOLTA office closest to you 152 Consumable Life Expectancies IPP What is IPP IPP has two
56. e Installing Printer Drivers and Utilities Windows Environments Manual Installation Manual installation instructions are included in the Crown Books Installing Printer Drivers and Utilities Windows 5 Installing Printer Drivers and Utilities Macintosh Environments Some Notes to Consider E Inthe following sections we assume that you are installing the software for the first time E The current version of Macintosh OS X has limited support for PPD PostScript Printer Description files Although KONICA MINOLTA printers can be used with Macintosh OS X not all advanced printing features are available Advanced printing features are still available under Macintosh OS 9 You can connect to your printer by E A USB cable E A crossover Ethernet cable E Ethernet patch cables and an Ethernet hub Macintosh PPDs We developed a PostScript Printer Description PPD file for the PagePro 9100 This PPD works with the Macintosh Operating System s PostScript printer driver LaserWriter to provide support for the features on the PagePro 9100 such as print resolution and media sizes and optional features such as duplexing and proof then print Macintosh OS 9 PPDs and Utilities Installation OS 9 Step 1 Software Installation a Insert the Software Utilities CD ROM in your Macintosh s CD ROM drive If necessary double click the CD ROM icon on your Macintosh desktop b Double click the Install icon Follow the
57. e Crown Books in PDF on the Documentation CD ROM Menus 161 EtherTalk Menu Administration Optional NIC Zone Name Enabled LaserWriter Conventional Zone Part 1 Disabled PagePro RC Res Spooling Zone Part 2 HP Zoner Res Both Default Optional Bold Default setting Note For menu details and printer configuration information refer to the Crown Books in PDF on the Documentation CD ROM 162 Menus LAN Manager Menu Administration Optional NIC Default EtherTalk TOPIIP Enabled Disabled Optional Bold Default setting Note For menu details and printer configuration information refer to the Crown Books in PDF on the Documentation CD ROM k Menus 163 NetWare Menu Enabled Disabled EtherTalk Config PServer File Srv Name 1 File Srv Name 2 File Srv Name 3 Default Administration Optional NIC LAN Manager RIN Printer 1 8 Printer Slot PServer Name 1 PServer Name 2 PServer Name 3 Printer Name 1 Printer Name 2 Printer Name 3 Default Frame Types TCP IP 802 3 IPX Addr ETHER2 IPX Addr 802 2 IPX Addr SNAP IPX Addr Default 802 3 IPX Addr PServer Name 1 PServer Name 2 PServer Name 3 Job Check Delay Conf Check Delay Burst Mode Configure NDS i Optional ai Token Ring only Bold Default setting Note For menu details
58. e multiple page Advanced Status Page instead of the one page Stan dard Status Page In the Security Admin Menu menu the password you set will affect both the admin mode and the Admin Menu Select the type of status page through the Administration Special Pages Status Page Type menu on the control panel Use the password you set for the Security Admin Menu for the telnet admin mode Solving Problems Printing Quality Summary Check this Check this If Toner Image Media If Toner Image Media printed Cartridge Transfer Feed printed Cartridge Transfer Feed page Roller Roller page Roller Roller looks or looks or like Media like Media this this a page 90 page 91 page 91 page 90 a page 91 ABCDE ABC APCLE AbCDE lt page 90 lt page 92 ABCDE ABCHE ABCDE ABC E ABCDE ABCHE ABCRE ABCDE page 90 page 92 page 91 page 92 Solving Problems 89 Symptom Cause Solution Blank page The toner cartridge may be Remove the toner cartridge and A defective check it for damage Replace the toner cartridge if neces sary Black page The toner cartridge may be Remove the toner cartridge and defective check it for damage Replace the toner cartridge if neces sary Print too light HOE ABCDE ABCDE ABCDE
59. e removed Bey After using the wrench keep it in a safe place for future use 3 Reconnect all interface cables 4 Reconnect the power cord and turn on the printer Bes In compliance with UL guide lines The appliance inlet is considered to be the main dis connect device Duplexer 115 Fonts and Forms Optional Fonts Optional fonts are available as files on floppy disks or CD ROMs An internal hard disk must be present on your printer before you can down load a font We recommend that you use the Download Manager for Windows to down load fonts Other methods include downloading via Ethernet USB or parallel connections refer to the in PDF on the Software Utilities CD ROM for more information If you need assistance go to printer konicaminolta com CID Fonts CID fonts are a format of composite multibyte Type 1 fonts that address the requirements of Far East markets CID keyed refers to the character identifier CID numbers that are used to index and access the characters in the font A CID font consists of a large font file that contains all the character outlines and a small CMap file that contains a list of characters encodings and character identifiers Each CID font can support many character set and encoding combinations CID fonts Adobe Morisawa Enfour and Fontworks are supported on the PagePro 9100 Kanji Font Internal IDE Hard Disk The preformatted Kanji font intern
60. e two units at the two locations shown using the enclosed screws Use a coin to tighten the screws After tightening the screws replace the media tray When installing multiple media feed ers secure each using the same pro cedure 9 Reconnect all interface cables 1 0 Reconnect the power cord and turn on the printer Bes In compliance with UL guide lines The appliance inlet is considered to be the main disconnect device Optional Media Feeder s 123 Time of Day Clock The time of day clock provides time and date information on the startup page and in the accounting data Installing a Time of Day Clock ik Attention It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on page 106 In addition always handle circuit boards by the edges only 1 Turn off the printer and then disconnect the power cord and all interface cables from the printer 2 Loosen the four screws and pull the controller board from the printer Because the time of day clock includes an internal battery there is a danger of explosion if the clock is incorrectly installed or replaced Replace it only with a supported KONICA MINOLTA time of day clock Dispose of any used time of day clock in accordance with local laws and regulations 1
61. ed media 5 If you have optional media tray s repeat steps 1 4 for each optional media tray installed Bes At times the media may be stopped inside the optional media tray s in back along the media path Check inside the trays from the front of the printer and remove any misfed media 6 Install the media tray s inserting it them as far as possible into the printer es Check that the media remaining in the media tray s is loaded correctly before installing the tray s Make sure no media remains misfed under the roller in the tray Clearing Media Input Jams 71 T If necessary open and close the top cover to cancel the error message How do I remove a media jam in the multipurpose media tray MPT i Remove all media from the multipurpose tray 2 Pull out the misfed media 72 Clearing Media Input Jams 3 Correctly load the media into the multipurpose tray 4 If necessary open and close the top cover to cancel the error message Clearing Internal Jams How do I remove a media jam inside the printer ne Internal media jams messages MEDIA JAM FUSER MEDIA JAM DRUM MEDIA JAM DUPLEX MEDIA JAM DUPLEX FEEDER MEDIA JAM TRANSPORT 1 Open the top cover Clearing Internal Jams 73 Attention Never touch the copper or brass electrodes or electrical parts that a
62. er laser printers such as standard paper What should I watch out for when loading custom media When printing on media that is longer than 14 inches 355 6 mm use the multipurpose tray extender and support the media with your hands under neath while it feeds through the multipurpose tray Select plain paper mode in Administration Media Plain Paper menu Set the printer for custom sized media in the Operator Control Multipurpose Sz Custom menu Do not use custom media that does not fit the approved dimensions E Width 3 4 inches 86 mm up to 11 7 inches 297 mm E Length 5 5 inches 139 7 mm up to 17 0 inches 432 mm What should watch out for when loading envelopes Do not use envelopes that have E Sticky flaps E Tape seals metal clasps paper clips fasteners or peel off strips for sealing Transparent windows Too rough of a surface Material that will melt vaporize offset discolor or emit dangerous fumes Been presealed Use envelopes that are E Common office envelopes with diagonal joints sharp folds and edges and ordinary gummed flaps 34 Media Storage and Handling E Approved for laser printing E Dry E Printed on the front address side only What should I watch out for when loading labels A label consists of a face sheet the printing surface adhesive and a carrier sheet E The face sheet must follow the plain paper specification E The face sheet surface must cover the entire carr
63. est consumables life install the printer on a hard flat level within 1 slant surface Base Printer Top View i 7 9 200 mm lt AY 21 7 551 mm 7 9 200 mm a 7 9 200 mm Clearance not shown 18 457 mm on top of printer 140 Requirements Printer with Accessories 96 9 2 462 mm 4 bin Mailbox Duplexer Printer Up to Three Optional Media Trays 21 7 551 mm Clearances o Printer and optional media trays Additional clearance for duplexer Printer optional media trays duplexer and 4 bin mailbox E E o o r gt N 24 611 mm 7 9 200 mm 11 8 300 mm 31 5 800 mm Requirements 141 Location Requirements E Ona surface capable of supporting the printer accessories consumables and media Component Printer Weight 61 7 Ibs 28 kg or less Printer with consumables such as toner manuals 69 8 Ibs 31 7 kg or less Basic system packaged to ship 83 7 Ibs 38 0 kg or less Media 5 2 Ibs 1 9 kg per ream of 20 Ib bond 75 g m paper Duplexer 4 50 Ibs 2 04 kg 4 bin mailbox 78 50 Ibs 8 39 kg Optional media feeders 20 25 Ibs 9 2 kg each up to three ava
64. f the printer 2 Slide the top cover release lever to the right and open the top cover 3 Remove the toner cartridge and store it in a light free protective bag Replacing the Transfer Roller 27 4 Place your fingers underneath the green tabs and rotate the roller upward away from you The metal surface will move upward 5 Remove the used transfer roller Bes Dispose of it according to your local regulations 6 Remove the new transfer roller from its packaging Attention Do not touch the transfer roller s black surface T Lower the new transfer roller straight in making sure the shaft is well seated 8 Rotate the green tabs downward so that the metal surface faces you 9 Align the tabs on the toner cartridge one on each side with the notches in the printer and then insert the cartridge as far as possible into its compartment 28 Replacing the Transfer Roller 1 0 Close the top cover 1 1 Turn on the printer Replacing the Transfer Roller 29 Using Media 3 Introduction This chapter provides information on handling selecting and storing media Getting Started How do take care of media page 32 What should watch out for when handling media page 35 What type and amount of media can load page 37
65. for the Queue name Click OK e Choose Create Name the printer with the IP Address or a descriptive name Macintosh OS X PPDs and Utilities Installation OS X Step 1 Software Installation Automatic a Insert the Software Utilities CD ROM in your Macintosh s CD ROM drive If necessary double click the CD ROM icon on your Macintosh desktop b Double click the install icon Bes The installer uses the path Hard Disk Name Library Printers PPDs Contents Resources for PPDs and the path Hard Disk Namel Library Fonts for fonts c Follow the instructions on the screen to install the PagePro 9100 PPD and utilities d After the PPD and utilities installation is complete choose Quit OS X Alternate Step 1 Software Installation Manual Manual installation instructions are included in the Crown Books Installing Printer Drivers and Utilities Macintosh OS X Step 2 Creating a Printer Queue a Connect the printer to the computer using a USB or Ethernet connection For USB plug one end of the USB cable into the PC and the other into the matching printer port For Ethernet you can connect in either of two ways m Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer s Ethernet port m Use Ethernet patch cables and an Ethernet hub Plug one end of each patch cable into the hub then plug the other end of one into the Macintosh and the other end of the second into the p
66. ge 131 Optional media tray s Removed page 131 Printer Bagged page 135 Repacking the Printer 135 8 Pack the printer for shipment as shown in the illustration iA a LAS Be Ensure the shipping carton rests squarely on top of the base tray 9 If you re also shipping the ee power cord and any manuals with the printer place them in the shipping carton lt AN LL KE EZ Be Don t ship these items if you re returning the printer for service 1 0 Ensure that the top of the carton is securely taped 1 1 Secure the shipping carton using proper strapping and buckling If you ordered the repacking kit 2 lengths of strapping precut to the appropriate length and 2 buckles to secure the strap ping are included SFL STON Otherwise contact your local dealer for strapping and buck ling supplies A Attention If the printer is not securely strapped we will not accept receipt 136 Repacking the Printer 1 2 Thread one end of the strapping beneath the carton 1 3 Pull the two ends of the strapping together at the top of the carton 1 4 Thread both ends up through the center of the buckle NK _ D 1 5 Weave the slack of one end through the buckle 1 6 Pull the slack on that end so that the strapping is taut in the buckle i 1 T Weave the slack of the other end through the buckle 18 Pull all of the remaining slack O S of the strapping N throu
67. gh this side of the buckle until the buckle is taut against the carton 1 9 Pull the buckle against the carton as tightly as possible Some slack may still exist Repacking the Printer 137 20 Repeat this procedure again spacing the straps across the carton 2 1 Place the RMA number prominently on the carton Shipping the Printer How do I ship the printer If you need to ship your printer after installation you must follow the procedures in this document to prevent damage to the printer and to keep your warranty valid Bey We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer If you re returning the printer for service you don t need to return the accessories documentation interface cables media tray s power cable or toner cartridge Where can I get more information Refer to the Service amp Support Guide or for the most up to date contact infor mation worldwide go to printer konicaminolta com If you have specific questions about your printer go to printer konicaminolta com 138 Shipping the Printer Technical Specifications A Requirements Space Requirements The illustration below shows the amount of space required for operating the printer replacing supplies and removing media jams es Allow enough space around the printer to allow adequate ventilation and easy servicing For best output quality and long
68. has jammed Attention The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the print face when removing the jammed media Make sure not to spill any toner inside the printer If you accidentally get toner on your clothes lightly dust them off as much as possible If some toner remains on your clothes use cool not hot water to rinse the toner off provided your clothing is washable If toner gets on your skin wash it off with water or a neutral detergent If you get toner in your eyes wash it out immediately with cool water and consult a doctor Material Safety Data Sheets MSDS can be found at printer konicaminolta com Understanding Media Jam Status Messages 69 How do remove a media jam in the upper or optional media tray s kd 1 Pull out the media tray until it stops 2 While pressing in the release buttons one on each side remove the tray 3 Pull out the misfed media Ees Make sure no media remains under the roller in the tray 70 Clearing Media Input Jams 4 If the misfed media cannot easily be pulled out lift the green lever on the inner right side to release the media feed roller and then pull out the media After removing the misfed media be sure to return the green lever to its original position Do not use force to remove jamm
69. haust filter at the same time If the optional duplexer is installed the exhaust filter does not need replacement See How do replace and recycle the toner car tridge on page 17 User replaces if media misfeeds in the multipurpose tray frequently when the fuser is replaced and after every 150 000 pages See Multipurpose Tray Pickup Roller on page 24 User replaces if media misfeeds in the media tray s frequently when the fuser is replaced and after every 200 000 pages See How do replace the paper separation roller on page 22 Transfer Roller Approximately 150 000 See How do replace the transfer roller on page 27 Consumable Life Expectancies How do I order consumables Choosing the right consumables for your printer not only increases its reliability and performance but also minimizes the risk of damage For example only KONICA MINOLTA toner cartridges are designed to meet the exact specifications of your printer giving maximum performance efficiency and long life Toner cartridges and other consumables for your printer are available from your local vendor or visit printer konicaminolta com Where can I get more information To access consumables usage information use the Operator Control Consumables Print Statistics menu on the control panel or use the CrownView printer web page For information about the consumables statistics page and repla
70. ibbon cable faces away from you and the connector is down 6 Insert ribbon cable connector pin 1 the colored stripe side of the cable in hard disk connector pin 1 A Attention Make sure that the ribbon cable connector and the controller board connector pins are properly aligned Damage to the controller board could result if the pins are misaligned T Press down gently but firmly on the cable connector until it is fully seated A Attention Do not push or pull with the ribbon cable Use the cable connector 120 Internal IDE Hard Disk Drive 8 Align the support posts with the holes on the controller board and then press down to secure the hard disk to the controller board So that you don t stress the board press one corner at a time to secure the hard disk to the controller board 9 Reinstall the controller board into the printer Gently slide the controller board into the printer s tracks until it is fully seated and then tighten the four screws 1 0 Reconnect all interface cables 1 1 Reconnect the power cord and turn on the printer Bz In compliance with UL guide lines The appliance inlet is considered to be the main dis connect device Optional Media Feeder s You may install up to three 500 sheet optional media feeders inputbins 5 through 7 The media feeders are positioned under the printer so no extra horizontal space is necessary What s in the optio
71. ide Long edge Feed Examples Short edge Feed Examples A4 B5 Government A3 B4 and Ledger Letter and Letter A maximum of 500 sheets 20 Ib bond 75 g m plain paper can be loaded If media is loaded past the triangular mark it may not be fed correctly 44 Loading Media 9 Press in the button on the paper guide and then slide the guide against the edge of the paper Attention The media should fit easily between the guides Improperly adjusted guides may cause poor print quality media jams or printer damage 1 0 Install the media tray cover 1 1 Install the media tray inserting it as far as possible into the printer Loading Media 45 1 2 When printing on media B4 or larger fold open the output tray extension 1 3 Affix the media size labels supplied with the printer to the media tray s in order to indicate the size of the loaded paper C How do I refill a multipurpose media tray ik For information about approved media refer to page 37 The multipurpose tray is used for all media types especially envelopes labels Japanese sized postcards and thick stock 1 Open the multipurpose tray 46 Loading Media 2 While pressing in the button on the media guide at the right slide the media guide to adjust it to the appropriate size 3 Fan a stack of media P
72. iderable effort has been made to ensure that this manual is free of inaccuracies and omissions However KONICA MINOLTA BUSINESS TECHNOLOGIES INC makes no warranty of any kind including but not limited to any implied warranties of merchantability and fitness for a particular purpose with regard to this manual KONICA MINOLTA BUSINESS TECHNOLOGIES INC assumes no responsibility for or liability for errors contained in this manual or for incidental special or consequential damages arising out of the furnishing of this manual or the use of this manual in operating the equipment or in connection with the performance of the equipment when so operated Contents 1 Software Installation ccccceceeeccee ee eeeeeceeee ee eee ee eee ee eeeee seen seeeeeeeeseeseaeeeeeneeeaeee 1 Software Utilities CD ROM 2 Drivers PPDs and Utilities 2 Installing Printer Drivers and Utilities Windows Environments Auto loading Installation 5 Installing Printer Drivers and Utilities Windows Environments Manual Installation 5 Installing Printer Drivers and Utilities Macintosh Environments 6 Some Notes to Consider 6 Macintosh OS 9 PPDs and Utilities Installation 6 Macintosh OS X PPDs and Utilities Installation 8 UNIX NetWare and NDPS 10 Linux 10 Replacing Consumables eccceceeeeee cence eeeeeee eee eeseeee eee eesenaeeeseeeeeaeeeeeeeeeaes 11 Introduction 12 Consumable Life Expectancies 12 Consumables Life Expectancie
73. ier sheet and no adhesive should come through on the surface You can print continuously with label paper However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous print and print one sheet at a time Format label data within your application Try printing your data on a plain sheet of paper first to check placement Check your application documenta tion for other information on printing labels Do not use label sheets that E Have labels that easily peel off E Have the backing sheets that have peeled away or have exposed adhesive Labels may stick to the fuser causing them to peel off and media jams to occur E Are precut Do not use OK to use Shiny backed paper Paper cut into labels Full page labels uncut Use label sheets that are E Recommended for laser printers What should watch out for when loading postcards Do not use postcards that are E Coated E Warped or bent Media Storage and Handling 35 E Designed for inkjet printers Multicolored E Preprinted or multicolored may result in printer jamming Use postcards that are E Japanese Post Office standard postcards 3 9 x 5 8 100 x 148 mm rec ommended for laser printers What should watch out for when loading thick stock Test all thic
74. ilable Printer with duplexer 4 bin mailbox and all three optional media feeders 153 5 Ibs 69 6 kg Notes Without media With these characteristics But away from On a hard flat stable level surface 1 or less slant at any point around the machine A surface can be tested for level ness with a standard round pencil If the pencil rolls the surface is not level Close to an easily accessible grounded power supply on an exclusively dedicated power outlet that meets printer specifications Near your computer At the length 6 5 2 m or less for an IEEE 1284 bidirectional parallel connection Direct sunlight heating and cooling sources extreme temperature or humidity changes wind dust open flames or items that can easily burn A connection to the same electrical circuit as high current machines Noise generating equipment such as a copier or air conditioner and strong magnetic or electromagnetic fields such as a refrigerator With an ambient temperature range With enough space to allow adequate ventillation and easy servicing of 50 90 F 10 32 C and relative humidity range of 15 85 noncondensating Water water pipes liquid drink containers and corrosive chemicals or vapors such as ammonia Small loose metal parts such as paper clips and staples At an altitude of 0 10 170 0 3 100m Excessive vibration
75. in 5 Name Outputbin 5 Name Density Inputbin 6 Name Def Resolution Consumables on Period ervice Save Defaults Capture PrintJob Miscellaneous Restore Defaults Keypad Language Reboot System Clock Operations New System Image Format Disk Restore Disk Backup Hard Disk Disk Operations Only with an optional hard disk installed Only with an optional dulpexer installed Bold Default setting Note For menu details and printer configuration information refer to the Crown Books in PDF on the Documentation CD ROM 160 Menus Administration Communications Optional NIC CrownNet Menu Common Menu Configuration Administration Communications Optional NIC CrownNet Mode Emulation Min K Spool Def Job Prio PS Protocol Common EtherTalk LAN Manager NetWare TCP IP l Spooling HW Config Factory Soft Ethernet Ring Source Address Page Reset Reset Speed Speed Routing On Idle Address Yes Yes Yes Auto if Dupl 4 Mbps Auto On Input Idle No No No ah Up Sx 16 Mbps Single On 100 Half Duplex All 10 Full Duplex off 100 Full Duplex Optional Token Ring only Bold Default seti ing Note For menu details and printer configuration information refer to th
76. ine 145 Environmental 150 Flash ROM 148 Fonts 147 Input sources 146 Interfaces 147 Memory 147 Options 148 Output 146 Parallel 147 Physical 151 Print method 145 Print speed 145 Resolution 146 System software 148 Temperature 150 Toner 146 Toner cartridges 13 151 Warm up time 146 Spool memory 65 Static electricity discharge 106 Status message Acc disabled 93 Acc enabled 93 Acc file x full 93 Acc files got removed 94 Cancel all jobs 94 Cancel job 94 Created files 95 Creating x file 95 End job 95 170 Index Idle 96 Please wait 95 Printing status 98 Resetting accounting 98 Warming up 98 System software Specifications 148 T TCP IP Menu 165 Temperature requirements 150 Time of Day clock 124 Timeout 65 Toner 146 Toner cartridges 13 151 Transparencies 36 Continuous printing 36 Tray Multipurpose 46 Trays Optional 118 Troubleshooting 64 Duplexing 86 Error codes 100 Media jams 83 Nothing is printed 81 Printer resets 85 Printer takes too much time 86 Status service and error messages 93 U UNIX host software 2 Utilities 2 Installing for Macintosh 6 Installing for Windows 5 V Ventilation grilles 143 W Warming up message 98 Warm up time 146 Wrist strap for antistatic protection 106 Index 171
77. ines The appliance inlet is considered to be the main dis connect device Bey Before moving the printer even just a small distance be sure to disconnect and remove the 4 bin mailbox from the printer Dual In Line Memory Modules DIMMs Dual in line memory modules or DIMMs are compact circuit boards with surface mount memory chips Your PagePro 9100 comes with 64 MB SDRAM printer memory However you can upgrade the PagePro 9100 to a maximum of 512 MB of RAM through the installation of additional DIMMs Two DIMM slots are available Additional memory must be 32 64 128 or 256 MB PC 100 Com pliant SDRAM DIMMs Additional memory allows you to download more fonts and increase the printer s buffer area where data sent from the computer is stored while 110 Dual In Line Memory Modules DIMMs waiting to be printed The amount of RAM installed in your printer governs which resolutions can be used with each media size You may also need additional memory DIMMs for the following E To print at maximum performance To print complex graphics or complex PostScript documents a E For increased collation performance a For increased spooling performance How much memory do you need Check the startup page to make sure the printer has enough RAM installed To allocate the default amount of memory to the memory clients use the Memory Quick Config menu to choose the correct resolution and media
78. inter konicaminolta com for the most current contact information Status Error and Service Messages 99 HP GL Error Codes and PCL Error Codes The following tables list error codes that could appear on the printer message window when running the HP GL PCL or PCLXL emulation HP GL PCL Error Description Error Description Code Code 0 Not enough memory for job 0 Not enough memory for job 1 Too many transformations 1 State lost 2 Math error 2 Math error 3 Job aborted 3 Job aborted 4 Instruction not recognized 4 Out of memory for macros 5 Wrong number of para 5 Disk full Cannot store meters fonts 6 Out of range parameter or 6 13 Internal error 1 8 illegal character 7 Not used 8 Unknown character set 9 Position overflow 10 Buffer overflow 11 Not used PCLXL Error Description Code 0 Not enough memory for job 1 Math error 2 7 Internal error 1 6 100 Status Error and Service Messages PostScript Errors If your printer is having trouble printing when using PostScript emulation you should turn on the Error Handler in the control panel menu Error Handler is a diagnostic tool that identifies PostScript errors encountered during a print job Menu Administration Startup Options Do Error Handler Choices Yes Load the Error Handler on reboot No Don t load the Error Handler on reboot Default No
79. ion documentation for specific information on formatting data and printing See the Service amp Support Guide for a complete list of support telephone numbers Duplexing 53 Maintaining the Printer Introduction How do handle the printer page 56 When does the printer need cleaning page 57 What cleaning materials should use page 57 How do clean the media tray pickup rollers page 58 How do clean the multipurpose tray pickup rollers page 59 How do I handle the printer E Do not open any cover of the printer during printing Handle the printer with care to preserve its life Abuse may cause damage E Read all caution and warning labels carefully making sure to follow any instructions contained in them These labels are located on the inside of the printer H Do nottilt the printer more than 1 in any direction Bes For best output quality and longest consumables life keep the printer on a hard flat level surface A surface can be tested for levelness with a standard round pencil If the pencil rolls the sur face is not level E Do not oil lubricate or disassemble the printer E Do not touch the transfer roller cartridge electrical contacts gears or laser beam devices Doing so may damage the printer and cause the print quality to deteriorate E Do not place anything on the top of the printer E Always close the printer covers ge
80. k stock to ensure acceptable performance and to ensure that the image does not shift Do not use thick stock that is Mixed with any other media in the media trays this causes media jams What should watch out for when loading transparencies _Attention Using unsupported transparency media such as coated color transparencies will result in damaging the printer and in voiding your warranty Remove transparency media as soon as possible from the output tray to avoid static buildup If you touch the face of transparencies with your bare hands print quality may be affected Do not handle transparency media too much Do not fan large quantities of transparency media before loading it You can print continuously with transparencies However this could affect the media feed depending on the media quality static buildup and printing envi ronment For the multipurpose tray if you have problems loading a large number of transparencies at a time try loading only 1 10 sheets _Attention Use only KONICA MINOLTA approved transparencies For a list of currently approved media go to printer konicaminolta com To order approved transparencies go to printer konicaminolta com Do not use transparencies that E Are coated such as transparencies designed for color printers or copiers E Have static electricity that will cause them to stick together Use transparencies that are H Monochrome uncoated transparencies also kn
81. l packaging and store in a cool dark place When storing media avoid Moisture excess humidity Keep media between 30 to 65 relative humidity Toner does not adhere well to moist or wet paper On the other hand media that has been stored for a long time without staying in its packaging may dry up too much and also cause jamming Direct sunlight Excess heat up to 86 F 30 C Dust Leaning against other objects or placed in an upright position Store the media in a dust free area protected from humidity Deinstalling Accessories A Attention Before transporting the printer remove the toner cartridge put the cartridge in its original package or in a plastic bag and then transport it without subjecting it to strong impacts How do I remove a duplexer 1 Bes If both the optional duplexer and the 4 bin mailbox are to be removed remove the duplexer first Turn off the printer and unplug the power supply cord and interface cable The illustration shows the printer with out a 4 bin mailbox Follow the same instructions if a 4 bin mailbox is installed Deinstalling Accessories 129 2 Detach the duplexer from the printer A Attention If the duplexer is released too quickly it may fall and break Be sure to keep the duplexer supported until the screws are loosened a Using the wrench supplied with the duplexer loosen the two screws on the duplexer The
82. media can use on page 37 E Test any stock and the number of sheets of thick stock a media tray can hold thicker than 24 Ib bond 90 g m to ensure that its performance is acceptable 40 Media E Select Single User Mode or Network Mode job modes to specify how media type requests are handled For more information refer to the Crown Books in PDF format on the Documentation CD ROM In Single User Mode you can select the media type and size from the drivers The driver will overwrite any settings on the printer In Network Mode if special media is not selected in both the driver and from the printer s control panel the printer uses plain paper settings E Select the media type Why have two different job modes Network mode is designed for printing on the network so that print jobs are not held up by requested media changes If the requested media type from the driver matches the media type set for the inputbin the job will print on the requested media type If the printer does not sense a requested media type such as transparency in the inputbin selected in the driver it will continue and print the job on plain paper Single user mode is designed to allow a printer to stop and request a specific media type such as transparency or thick stock when requested by the driver regardless of the current media type in the inputbin This allows more flexibility in the individual print job but it can bottle
83. media may not be fed correctly What sizes weights of media can use Media Media Size Weights Feed Input Output Auto Te Direc Source Source duplex Inches Millimeters tion 8 Kai 10 2x14 6 260 0x370 0 16 24 SEF M Top No 16 Kai 7 3x10 2 185 0x260 0 LEF M Top No 32 Kai 5 1x7 3 130 0x185 0 LEF M Top No A3 11 7x16 5 297 0x420 0 SEF UO M Top Mbox Yes Media Storage and Handling 37 Media Media Size Weights Feed Input Output Auto Inches Millimeters Direc Source Source d plex A4 Label 8 2x11 7 210 0x297 0 N A LEF M Top No A4 Plain Paper 8 2x11 7 210 0x297 0 16 24 LEF UO M Top Mbox Yes A4 Transparency 8 2x11 7 210 0x297 0 N A LEF M Top No A5 5 9x8 3 148 0x210 0 16 24 LEF M Top Yes B4 10 1x14 3 257 0x364 0 SEF UO M Top Mbox Yes B5 ISO 6 6x9 8 176 0x250 0 LEF M Top Yes B5 JIS 7 2x10 1 182 0x257 0 LEF UO M Top Mbox Yes C5 6 4x9 0 162 0x229 0 SEF M Top No C6 4 5x6 4 114 0x162 0 SEF M Top No Commercial 10 4 1x6 4 105 0x241 3 N A SEF M Top No Envelope Custom Sizes 3 4x5 5 86 0x140 0 16 24 Varies M Top No Minimum Custom Sizes 11 7x17 0 297 0x 432 0 Maximum International DL 4 3x8 7 110 0x220 0 N A SEF M Top No Envelope Executive 7 3x10 5 184 0x267 0 16 24 LEF M Top Mbox Yes Folio Govt Legal
84. ment Option Commands 157 Menus Configuration Chart Conventions The following conventions are used in the menu charts E Some menu choices are marked as optional indicating that the selection appears in the menu only when the option is installed E These charts show only the top level menus See the Crown Books in PDF on the Documentation CD ROM for detailed information on menu options Security Menu Configuration tp Security Operator Control Administration Operator Menu Set Password Enable Password Admin Menu Set Password Enable Password Security Passwrd Note For menu details and printer configuration information refer to the Crown Books in PDF on the Documentation CD ROM 158 Menus Operator Control Menu Configuration Operator Control Administration Security Copies 001 999 Duplex Off Long Edge Short Edge Outputbin Upper Mailbin 1 Mailbin 2 Mailbin 3 Mailbin 4 Chain Mailbox Off On Collation Off On Orientation Portrait Landscape Inputbin Multipurpose Upper Optional1 Optional2 Optional3 Chain Inputbins Off On Letter Legal A4 A3 B4 Folio Ledger Executive B5 JIS A5 Multipurpose SZ statement B5 ISO C5 DL Com10 C
85. modules DIMMs Dual in line memory modules 110 Memory Quick Config 111 Messages 93 MICR checks 118 Moving printer 135 138 N NetWare menu 164 Network mode 41 O OHP film also known as transparency film 36 On switch 87 OPC 15 Operator Control menu 159 Optional accessories Media cassettes 118 Trays 118 output 40 Output tray 40 P Page margins 40 PageScope 4 Paper Index 169 Jams 83 Path media 67 PCL Drivers 2 PDF file printing 65 Physical specifications 151 PlanetPress 118 Please wait message 95 PostScript Drivers 2 Printer definitions 2 Power requirements 143 Power saving mode 87 Power switch 87 Preventing paper jams 66 Print area Edge to edge 39 Guaranteed 39 Nonguaranteed 39 Printer Cleaning 57 Handling 56 Relocating 133 See also Specifications Speed 145 Storage 128 Printing Custom and oversized media 37 Envelopes 49 Method 145 Speed 145 Transparencies 51 Printing status message 98 Profile downloader 2 Proof and print 155 PS Wait Timeout 65 R Relocating your printer 133 Relocating printer 135 138 Repacking Illustration 136 Repacking printer 135 138 Resetting accounting message 98 Resolution 111 146 S Service Messages 93 Service messages 93 Sheet 12 Shipping printer 135 138 Single user mode 41 Specifcations Internal IDE hard disk 148 Specifications Consumables 13 151 Controller 145 147 CPU 147 CrownNet Ethernet 147 Emulations 147 Eng
86. mperature humidity media type page size and content of material printed for example text or graphics A Attention Failure to follow instructions as outlined in this manual could void your warranty Use of consumables not manufactured by KONICA MINOLTA or use of non supported print media may cause damage to your printer and void your warranty If printer failure or damage is found to be directly attributable to the use of non KONICA MINOLTA consumables KONICA MINOLTA will not repair the printer free of charge In this case standard time and material charges will be applied to service your printer for that particular failure or damage Consumable Life Expectancies 13 Consumables Life Expectancies Chart Item Average Life Expectancy Comment in Simplex Pages Fuser 300 000 intermittent printing The fuser must be replaced for example one page by a KONICA MINOLTA jobs authorized service provider Refer to the Service amp 500 000 continuous printing Support Guide or average four page jobs printer konicaminolta com Toner Cartridge At 5 coverage Replace the toner cartridge and Exhaust Filter Media Pickup Roller Multipurpose Tray Paper Separation Roller Media Tray s Starter Cartridge 6 000 Replacement Cartridge 15 000 continuous printing or 12 000 intermittent printing TONER EMPTY displays in the message window Approximately 150 000 Approximately 200 000 and the ex
87. mple the bare metal chassis of equipment as on the back of a computer that is plugged in but turned off Never attach the wrist strap to any piece of equipment with an electrical current present Turn off all power switches first Plastic rubber wood painted metal surfaces and telephones are not acceptable grounding points The printer isn t an acceptable grounding point either because it must be unplugged before you perform this task If you don t have an antistatic wrist strap discharge your body s static electric charge by touching a grounded surface before you handle any printer boards or components and before removing the controller board Also avoid walking around after grounding yourself 4 bin Mailbox Use the 4 bin mailbox to output collated print jobs or choose a specific bin to output to individually Mailbin 1 Mailbin 2 Mailbin 3 and Mailbin 4 can be renamed for your convenience Administration Engine Output X Bin Name menu option but you may not select the named bin and also collate a print job at the same time What s in the 4 bin mailbox kit 1 Mailbox Transport unit E 4 bins renamable a Allan wrench Ees A common screwdriver is needed for this procedure 106 Antistatic Protection Installing the 4 bin Mailbox k Ees If both the duplexer and the 4 bin mailbox are to be installed install the 4 bin mailbox first If the duplexer is already installe
88. n See the Service amp Support Guide for support telephone numbers Solving Problems 85 Symptom Cause Solution Printing The printer is set to a It takes more time to print with special takes too slower printing mode media types such as Transparencies much time Thick Stock or When using regular paper make sure Transparency media that the media type is set to Plain Paper types in the driver The printer is setto It takes a little time for printing to start in energy saving mode energy saving mode If you do not want to use this mode disable it The printer memory Add more memory is insufficient The job is very Wait No action needed complex The printer is set for If getting your jobs printed in a timely Single User Mode manner is most important use Network Mode Operator Control Media Mode menu You are Media or settings are Make sure that you are using the correct experiencing not correct media Do not duplex envelopes glossy problems stock heavier than 24 Ib bond 90 g m7 duplexing labels postcards thick stock heavier than 24 Ib bond 90 g m or transparencies Make sure that your document has more than one page In the printer driver Properties Layout Duplex Options choose Short Edge flipped as on a clipboard or Long Edge flipped as in a loose leaf notebook Make sure that you are using correct media The printing The printer is set to
89. nal media feeder kit E Optional media feeder with 500 sheet tray E Two brackets E Four screws Optional Media Feeder s 121 Installing an Optional Media Feeder 1 Turn off the printer and unplug the power supply cord and interface cable 2 Remove the optional media feeder from the shipping carton and place it on a table or flat surface near the printer 3 Remove any tape and packing material Bey We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer If multiple media feeders are to be installed stack them on top of each other at the desired setup location for the printer 5 With another person s help place the p printer on top of the media feeder s WARNING Your printer weighs approximately 70 Ibs 32 kg with consumables Be sure to have help when lifting and moving it 6 Align the positioning pins on the media feeder with the holes in the bottom of the upper unit printer or another media feeder to stack them correctly 122 Optional Media Feeder s T Using the mounting parts four screws and two brackets secure the printer to the media feeder a Using the enclosed screws attach the enclosed brackets to the two locations on the back of the printer b Tighten the screws 8 Remove the media tray from the upper unit printer or other media feeder and then secure th
90. nd availability call 1 877 778 2687 in the Americas or see printer konicaminolta com worldwide What s involved in repacking the printer Turn off the printer Unplug the printer s power cords and interface cables Remove the toner cartridge and store it in its original packaging Remove all media ORAON Deinstall the duplexer 4 bin mailbox and optional media trays if attached Sz If you re returning the printer for service you don t need to return the accessories unless instructed to do so 134 Repacking the Printer 6 With another person s help put the printer into the plastic bag Your printer weighs approximately 61 7 Ibs 28 kg without consumables Be sure to have help when lifting and moving it Do not tilt it more than 1 in any direction at any time T Verify that the actions in the following checklist have been completed Sz If you re returning the printer for service you don t need to return the accessories toner cartridges imaging unit documentation or power and interface cables v Item Should be Additional information RMA number Received and placed page 134 prominently on the outside of the carton Replacement Packaging Kit Acquired if necessary page 132 part number 2600713 100 Power cord and cables Removed page 134 Toner cartridge Removed page 134 Duplexer Removed page 129 4 bin mailbox Removed pa
91. neck the printing process if the printer is waiting for a media change and you do not physically go to the printer and make the change Since your printer uses a First In First Out order in job processing all print jobs will be paused waiting for the media change Which job mode is best The specific mode that is best depends upon your particular network environment If getting your jobs printed in a timely manner is most important use network mode If getting your jobs printed on the requested media is most important use single user mode How do select the job mode In network mode you must select a specific media type from the printer driver and Network Mode from the printer s control panel Operator Control Media Mode Network Mode In single user mode you only have to specify the type of media that you are printing on in the driver How do select the media type For example in the printer driver Paper tab Media Type option select Plain Paper Media 41 Loading Media For a list of currently approved media go to printer konicami nolta com To order approved trans parencies go to printer konicaminolta com How do prepare the media Bes Don t unwrap paper above the printer as this might cause paper particles to fall into the printer 1 Take off the top and bottom sheets of a ream of paper 2 Fan a stack of approximately 500 sheets of paper to prevent static buildup f Don t
92. ness coating type etc is being used Media jam The printer needs to be Open and close the top cover message reset stays on Some media remains jammed in the printer Recheck the media path and make sure you have removed all of the media jams Solving Problems 83 Symptom Cause Solution Duplex The wrong media is Use only supported media Refer to jams being used the Media Types on page 35 occur Plain paper and stock up to 24 Ib bond 90 g m can be autoduplexed For heavier weights manual duplexing is required To manually duplex remove the media flip it over and reload it Do not mix media types in your media tray Media may still be Recheck the media path and make jammed sure you have removed all of the media jams If you are manually Remove the jammed media from the duplexing media jams tray flatten it out and reload it may occur if the printed sheet s reinserted are not entirely flat 4 bin mail Media may still be Recheck the media path and make box jams jammed sure you have removed all of the occur media jams even in the mailbox 84 Solving Problems Other Problems Symptom Cause Solution Printer The power cord is not Set the power switch off O position power is correctly plugged into then remove the power cord from the out not on the outlet let and plug it back in then set it back to the on I posi
93. ng an Internal IDE Hard Disk Drive k Attention It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on page 106 In addition always handle circuit boards by the edges only When installing or removing a hard disk make sure that the metal support posts on the hard disk do not come in contact with any of the electrical leads on the chips mounted on the controller board The controller board will not function if any of the leads are broken or shorted together 1 Turn off the printer and then disconnect the power cord and all interface cables from the printer Internal IDE Hard Disk Drive 119 2 Remove the controller board Loosen four screws and pull the controller board from the printer 3 Position the controller board on a flat surface so it lies flat and the I O connector panel is facing you 4 Attach the internal IDE hard disk drive to the hard disk bracket Attach the internal IDE hard disk drive to the bracket with the grooved end of the bracket facing the ribbon cable The screw holes in the bottom of the hard disk should match up with the holes on the hard disk bracket Fasten the hard disk to the bracket with the screws provided 5 Position the hard disk so that the four support posts face the controller board the colored stripe on the r
94. nting 27 30 32 5 C data by 38 dB A max stand by ISO 7779 Noise Maschinenlarminformationsverordnung 3 FSGV Declaration for 18 01 1991 Der h chste Schalldruckpegel betr gt 70 Germany dB A oder weniger gem EN 27779 Relative Operating 20 80 RH without condensation humidity Transportation Storage 10 90 RH without condensation Temperature Operating 50 90 5 F 10 32 5 C ran 9g Transportation Storage 32 95 F 0 35 C Altitude Operating 0 8202 ft 0 2500 m Inclination Operating 1 or less slant at any point around the machine Optimal Operating Range Acceptable Operating Range 80 I E 70 eee 3x p gt 60 E 50 ohouoeos ao gt 1 x 40 i S 30 ire i amp 20 lt 10 1 10 17 80 6 86 95 0 F Ambient Temperature Engine and Controller Specifications Physical Main Body Duplexer Optional 4 bin Mailbox Media Tray per Tray up to Three Total Available Dimen W 21 22 in W 3 94 in W 20 16 in W 18 31 in sions 539 mm 100 mm 512 mm 465 mm H 16 65 in H 11 02 in H 5 28 in H 11 22 in 423 mm 280 mm 134 mm 285 mm D 17 64 in D 16 34 in D 21 69 in D 15 55 in 448 mm 415 mm 551 mm 395 mm Weight Unpacked 4 50 Ibs 20 25 Ibs 18 50 Ibs without 61 7 lbs 2 04 kg 9 19 kg each 8 39 kg consum 28 kg up to
95. ntly E Do not leave the printer s cover open for any length of time especially in well lit places light may damage the toner cartridge E Be careful when cleaning the inside or removing paper jams as the fuser and other internal parts may become very hot A _Attention The fuser unit is hot The fuser temperature drops gradually one hour wait time AN E Do not cover the printer immediately after using it 56 Introduction Cleaning When does the printer need cleaning Clean this item thoroughly After Exterior Once a month or as needed whichever comes first Interior media feed rollers Media stops being fed from the media tray s Note We recommend that you do not clean elsewhere inside the printer If necessary refer to the Service amp Support Guide or printer konicaminolta com for a KONICA MINOLTA authorized service provider near you What cleaning materials should use Exterior Use Exterior Avoid A soft dry cloth to clean the control panel Sharp or rough implements such as wire or plastic cleaning pads or brushes liquids A soft wrung out damp cloth to clean the Aerosol or pump sprayed cleaners too outside of the printer much dampness in the cloth Mild neutral detergent to clean the outside Abrasive or corrosive solutions that of the printer if necessary contain solvents such as alcohol benzine or thinners Interior Media Feed Rollers
96. oller may be defective Remove the image transfer roller and check it for damage Replace the image transfer roller if necessary Irregularities lt gt ABCDE ABC AP SLE AbCDE The media may have absorbed some moisture due to high humidity or because of direct contact with water Since toner will not adhere well to wet media replace the media you are using with dry media and try printing again Solving Problems 91 Symptom Cause Solution White or black The toner cartridge may be Remove the toner cartridge and lines defective check it for damage Replace 7 the toner cartridge if neces sary ABCRE ABCIBE ABCIRE ABCRE Dark lines on the edges The transfer roller is dirty Replace the transfer roller Toner smudges ABCDE ABCDE ABCDE ABCDE The toner may be unevenly distributed inside the toner cartridge Remove the toner cartridge and shake it left and right a few times to distribute remaining toner The toner cartridge may be defective Remove the toner cartridge and check it for damage Replace the toner cartridge if neces sary Smudges on the back of the media indicate a dirty media feed roller Remove the media feed roller and check it for debris Replace the media feed roller with a new one if necessary Contact your local vendor refer to the Service amp Support Guide
97. oner cartridge is empty Replace the toner cartridge and if no duplexer is installed the exhaust filter TONER LOW The toner cartridge is nearing the end of its life Approximately 750 letter A4 pages at 5 coverage after this message is displayed the printer stops No action needed If print quality is reduced replace the toner car tridge and if no duplexer is installed the exhaust filter lt X gt MISINSTALLED The specified item lt X gt such as the toner cartridge is misinstalled Reinstall the item WARMING UP The printer is getting ready to print Wait No other action needed Status Error and Service Messages Service Messages A service message sometimes occurs as a result of an unusual combination of events not because of an actual problem When the printer stops and a service message displays in the message window turn the printer off and then back on This often clears the service message indicator and printer operation resumes Always try this before making a service call This service means do this message SERVICE CALL lt xX gt An error has been Reboot the printer detected with the item If the condition persists indicated lt X gt in the contact your local service message A vendor and place a service callis needed service call If you cannot get service from your vendor refer to the Service amp Support Guide or pr
98. orted only up to 24 Ib 90 g m bond Duplexing envelopes Japanese postcards labels thick stock and transparencies is not supported Engine Engine KONICA MINOLTA NC A611 Standard 150 000 simplex letter A4 sheets maximum per month average duty The duty cycle is affected by the media type and percent cycle coverage Printer type Desktop non impact monochrome printer Print method Scanner Semiconductor laser with rotating mirror Recorder Black writing electrophotographic Process Black toner image transfer to print media Fuser Heated rollers Engine and Controller Specifications 145 Resolution 600 x 600 dpi You may also need additional memory DIMMs for the following E To print at maximum performance m To print complex graphics or complex PostScript documents m For increased collation performance E For increased spooling performance Toner Type Chemical type Packaging User replaceable toner cartridges Toner cartridges are available from your local vendor or visit printer konicaminolta com Warm up time Typical 70 seconds from power on assuming normal temperature and humidity Input sources Upper 200 sheet multipurpose tray 500 sheet upper tray Optional Up to three 500 sheet optional trays may be added Output 500 sheet output tray on top of printer 50 sheet optional 4 bin mailbox Media sizes and See chapter 3 Using Media
99. ounting file has been created No action needed CREATING XXXXXXXXXXXX FILE WAIT The specified accounting file is created when accounting is enabled and the files are not in existence or these files are created following a Reset Accounting XXXXXXXXXXXX represents the Job Accounting or Paper Accounting file Wait No other action needed DUPLEX lt X gt END JOB The specified message lt X gt such as DUPLEX MEDIA ERROR in the duplexer needs attention The Cancel key has been pressed and the End Job option selected Locate and resolve the problem Press Select to provide an end of job indicator for a print job that does not have one Status Error and Service Messages 95 This message means do this ENERGY SAVER lt X gt COVER OPEN lt X gt BIN FULL Energy Saver has been activated The printer is in energy saver mode to reduce power consumption during periods of inactivity When a print job is received the printer returns to normal power within 90 seconds While in deep sleep the printer s message window will not display operator status such as door and tray open messages The printer remains in deep sleep until a print job is received or until the printer is manually switched from offline to online The specified cover lt X gt is not closed properly The specified outputbin lt xX gt is full
100. our default printer name refer to the Crown Books in PDF on the Documentation CD ROM e Click Next and follow the instructions on the screen f Print atest page and verify that the test page printed Windows 98 95 based clients can install the add on Internet printing client from the Windows 2000 Server CD ROM by using the following command clients win9xipp cli wpnpins exe IPP 153 2 Internet Pull Printing Internet Pull Printing is a way to download files the printer can interpret already such as PS PCL HPGL and send them to the printer without having to download them to a computer first Be Internet Pull Printing does not provide an HTML emulation that prints web pages To do effective pull printing you have to be able to access both http and ftp methods Internet Pull Printing is activated through the printer s web page CrownView One of the menu selections you will see on the printer s browser page is Internet Pull Printing When the menu item is selected you are presented with several fields to populate a b c No User name is required Password is admin all lower case without the quotes URL is the web address of the file you wish to print to the printer for example http newsite test com testfile ps Bes The Use Proxy check box and the DNS PROXY Settings are fields that will best be addressed by your System Administrator according to your network environment Once
101. own as OHP film 36 Media Storage and Handling What type and amount of media can I load Bey Use only media approved for laser products For a list of currently approved media go to printer konicaminolta com To order approved transparencies go to printer konicaminolta com Media Source Maximum Amount Input Capacity Based on 16520 Ib bond Upper Multi Optional 75 gim Media purpose Media Tray MPT Tray Trays g Optional1 Media Type 2 or 3 Plain 16 24 Ibs 60 90 g m 500 FU 200 FU 500 FU Paper A5 media 350 FU A M a E Special Custom Media Not 50 FU Not Media Envelopes supported 100 FU supported Label Stock letter or A4 only 50 FU Postcards Japanese Size 100 FU Thick Stock 24 90 Ibs 50 FU 91 163 g m Transparencies letter or A4 100 FU only Notes Capacity for other weights and thicknesses varies accordingly All media is inserted face up into the trays You can rename these trays for your convenience See the Crown Books in PDF on the Documentation CD ROM for more information Often an arrow on the media package label indicates the printing side of the media If you can t remember which side of the media to print on remove the media from the tray rotate the stack 180 turn the stack over and then place it back in the tray _Attention Do not allow media to go above the fill limit mark inside the tray or the
102. pies 1 0 Recheck the media guides to make sure they are adjusted to the width of the envelopes 1 1 Print the envelopes 1 2 Open the flap of each envelope immediately before it cools after the envelope is delivered to the output tray Sz Because the envelopes pass through heated rollers the gummed area on the flaps may seal Using envelopes with emulsion based glue avoids this problem Loading Media 49 How do load and print labels i 1 2 3 4 5 6 Bey Label printing is supported only from the multipurpose tray in letter or A4 media sizes In the printer driver Paper tab Media Type option select Label Stock If you are in Network Mode on the control panel select Operator Control MPT Media and select Thick Stock Select the size of label a Press the MP Size Select at key and scroll to the required label size and select it or b On the control panel press the Menu Menu key and select Operator Control Multipurpose Sz Scroll to the required label size and select it Load the label media face up in the multipurpose tray Adjust the media guides to the width of the label media Print the labels How do load and print postcards i 1 2 3 onNgaGa A Bey Postcard printing is only supported from the multipurpose tray In the printer driver Paper tab Media Type option select Postcard If you are in Network Mode on the control panel select Operator Control MPT Medi
103. quality What should I watch out for when handling media Attention Do not use the media types listed below These could cause poor print quality media jams or damage to the printer Do not use media that is Coated with a processed surface such as carbon paper digitally gloss coated media colored paper that has been treated Carbon backed iron on transfer media heat sensitive paper heat pressure paper heat press transfer paper Cold water transfer paper Pressure sensitive Special media designed specifically for inkjet printers superfine paper glossy paper glossy film postcards etc Media that has already been printed on An inkjet printer A monochrome or color laser printer or copier A heat transfer printer Another printer or fax machine Wet or damp Layered Adhesive Folded creased curled embossed warped or wrinkled Media Storage and Handling 33 Perforated three hole punched or torn Too slick too coarse too textured Different in texture roughness on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt too luminous Heat sensitive or cannot withstand the fusing temperature 392 F 200 C Irregularly shaped not rectangular or not cut at right angles Attached with glue tape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Use media that is Suitable for plain pap
104. r cartridge is moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use Level during storage Do not store cartridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally distributed E Away from salty air and corrosive gases such as aerosols 16 Replacing the Toner Cartridge How do I replace and recycle the toner cartridge ne Base Printer 1 Open the top cover Attention Never touch the copper or brass electrodes or electrical parts that are located inside the top cover and under neath the toner cartridge as a printer malfunction can result Be careful not to touch around the image transfer roller touching certain parts in this area may result in reduced print quality or around the fusing unit since the inside reaches temperatures of about 392 F 200 C touching any part in this area may result in burns Replacing the Toner Cartridge 17 2 Recycle the used toner cartridge N Recyclable Material a Seal the empty toner cartridge in its original box b Affix the prepaid UPS label on the top of the box and return it via UPS 3 Remove the new toner cartridge from its box Bey We strongly suggest that you save the packaging materials in case you ever need to
105. re located inside the top cover and under neath the toner cartridge as a printer malfunction can result Be careful not to touch around the image transfer roller touching certain parts in this area may result in reduced print quality or around the fusing unit since the inside reaches temperatures of about 392 F 200 C touching any part in this area may result in burns 2 Remove the toner cartridge and store it in a light free protective bag 74 Clearing Internal Jams 3 If the media is stopped by the fuser lift the green levers on each side and then slowly pull out the media from below the roller A Attention Do not pull out the media from above the roller otherwise decreased print quality may result 4 After removing the misfed media lower the two levers 5 Open the media feed roller cover 6 Pull out the jammed media Clearing Internal Jams T Close the media feed roller cover 8 Align the tabs on the toner cartridge one on each side with the notches in the printer and then insert the cartridge as far as possible A Attention Do not touch the rollers or gears within the printer otherwise the printer may be damaged 9 Close the top cover r 76 Clearing Internal Jams How do I remove a media jam inside the duplex unit ne 1 Open the upper co
106. replace the toner cartridge or move or ship the printer 4 Peel off the packing tape A Attention Do not open the protective cover of the OPC the green area or hold the toner cartridge by the protective cover The OPC is extremely sensitive to hand oils and scratches both of which reduce print quality This type of damage is not covered by your warranty 18 Replacing the Toner Cartridge 5 Slowly shake the toner cartridge tilting it to the left and right 7 or 8 times to distribute the toner The toner is nontoxic If you get toner on your hands wash them in cool water and mild neutral detergent If you get toner on your clothes lightly dust them off as much as possible If some toner remains on your clothes use cool not hot water to rinse the toner off provided your clothing is washable If you get toner in your eyes wash it out immediately with cool water and consult a doctor Material Safety Data Sheets MSDS can be found at printer konicaminolta com 6 Align the tabs on the toner cartridge one on each side with the notches in the printer and then insert the cartridge as far as possible into its compartment T Close the top cover A Attention Do not transport the printer with the toner cartridge installed If toner spills within the printer decreased print quality may result or the printer may be damaged
107. requently if the media is not being picked properly The upper and optional media trays media pickup roller needs periodic cleaning but not replacement There are two different roller kits one for the pickup rollers in the multipurpose tray and one for the media trays paper separation roller How do I replace the paper separation roller ii Paper Separation Roller 1 Pull the media tray out of the printer until it stops The illustration shows the upper media tray Follow the same instructions for the optional media tray s 2 Remove the media tray 22 Replacing Rollers 3 Loosen the two screws on the rear of the media tray 4 Remove and dispose of the old paper separation roller Bes Dispose of it according to local regulations 5 Remove the new paper separation roller assembly from its packaging 6 Install the new paper separation roller T Tighten the two screws 8 Reinsert the media tray into the printer If you have optional media tray s installed repeat steps 3 8 for each one Replacing Rollers 23 How do I replace the multipurpose tray pickup roller Multipurpose Tray Pickup Roller 1 Turn off the printer 2 Open the top cover Attention Never touch the copper or brass electrodes or electrical parts that are located inside the top cover and under neath the toner cartridge as a printer
108. ries ceeeceseeeeeeeeeeeeeeeeeeeneeeeeeeeneceeeeseeeeseseesnseneesenenaneneaes 103 Introduction 104 Antistatic Protection 106 4 bin Mailbox 106 Installing the 4 bin Mailbox 107 Dual In Line Memory Modules DIMMs 110 Installing DIMMs 112 Duplexer 114 Installing a Duplexer 114 Fonts and Forms 116 Optional Fonts 116 CID Fonts 116 Kanji Font Internal IDE Hard Disk 116 PlanetPress 118 Internal IDE Hard Disk Drive 119 Optional Media Feeder s 121 Installing an Optional Media Feeder 122 Time of Day Clock 124 Installing a Time of Day Clock 124 Using the Time of Day Clock 125 Storing Deinstalling Relocating Repacking and Shipping 127 Introduction 128 Storing the Printer 128 Deinstalling Accessories 129 Relocating the Printer 133 Repacking the Printer 134 Shipping the Printer 138 Technical Specifications ccececeeceeeeeeeeeeeeeeeeeeeceeeeseneeceeseseeeeeeeeeeeeeeeeees 139 Requirements 140 Space Requirements 140 Location Requirements 142 Power Requirements 143 Engine and Controller Specifications 145 Print Speed 145 Engine 145 Controller 147 Electrical 149 Physical 151 Consumable Life Expectancies 151 IPP 153 Document Option Commands 155 Header Trailer Page Commands 155 HP GL Emulation Commands 155 HP PCL 5e Emulation Commands 155 Contents Lineprinter Emulation Commands 156 PostScript Emulation Command 156 Document Formatting 156 Job and Subjob Boundary Commands 157 157
109. rinter s Ethernet port b Locate and double click the Print Center utility to open it In the Printer List window choose Add Printer In the resulting window select from USB AppleTalk or LPR to match your printer connection USB The PagePro 9100 appears in the window AppleTalk for Ethernet connection Select the zone and scroll through printer choices The PagePro 9100 appears in the choice list LPR Enter the IP Address If the Use Default Queue on Server box is checked click it to unselect it Type in the IP Address again for the Queue name e Choose the Printer Model popup menu to select the PagePro 9100 PPD and choose Other f Browse to Library Printers PPDs Contents Resources en proj Bes The first two letters of the folder name are an abbreviation for the language If you prefer another language instead of English you can pick a different lproj folder g Select the PagePro 9100 PPD Click Choose and then click Add The Printer List opens again h Double click on the printer you just created to open the Print Queue window Installing Printer Drivers and Utilities Macintosh 9 UNIX NetWare and NDPS For UNIX NetWare 5 NetWare 6 and NDPS installation refer to the Crown Books on the Documentation CD ROM Linux For Linux PPD and PDQ installation refer to the Crown Books on the Documentation CD ROM It includes basic information about PDQ XPDQ CUPS and XPP connections and instru
110. s Chart 14 Replacing the Toner Cartridge 15 Replacing the Exhaust Filter 21 Replacing Rollers 22 Replacing the Transfer Roller 27 Using Medial ceccecessceeseeesnseneeeeeenseseeeeenseneesseanseeseeueaeceeeaseeeeseseesessneesaseeneneeees 31 Introduction 32 Media Storage and Handling 32 Page Margins 40 Image Alignment 40 Output Tray 40 Media 40 Loading Media 42 Using Media Other Than Plain Paper 48 Duplexing 52 Maintaining the Printer ccccssseseeeeeeseeeeeeseeeeseeeeenseeeeeneeeseeseeseeeneesnseneeesaes 55 Introduction 56 Cleaning 57 Cleaning the Printer Exterior 57 Cleaning the Printer Interior 58 Media Tray Pickup Rollers 58 Troubleshooting missas rasia aaa aaa da eaaa aiia aiea 63 Introduction 64 Printing a Status Page 64 PDF File Printing 64 Adjusting Memory Clients for PDF Printing 65 Printing Preformatted Files Using CrownView 65 Troubleshooting PDF Direct Printing from CrownView 65 Preventing Media Jams 66 Automatic Jam Recovery 67 Understanding the Media Path 67 Printer 67 Printer Optional Tray s Duplexer and 4 bin Mailbox 68 Understanding Media Jam Status Messages 69 Clearing Media Input Jams 69 Clearing Internal Jams 73 Clearing Output Jams 80 Solving Problems 81 Other Problems 85 Printing Quality 89 Status Error and Service Messages 93 Service Messages 99 HP GL Error Codes and PCL Error Codes 100 PostScript Errors 101 Additional Assistance 101 Contents 6 Installing Accesso
111. s directly related to the number of rotations of the OPC Longest unit life is achieved with continuous printing which requires a cleaning rotation after every fourth page of an average size job Intermittent printing with small job sizes requires a cleaning rotation after each one page simplex job and therefore impacts OPC life A toner cartridge contains enough toner to print letter A4 size pages at the percent coverage stated other factors will also affect toner life Coverage Starter Replacement Replacement Cartridge Cartridge Cartridge Continuous Intermittent Printing Printing 5 6 000 15 000 12 000 10 3 000 7 500 6 000 15 2 000 5 000 4 000 20 1 500 3 750 3 000 When a toner cartridge runs low TONER LOW displays in the message window and there is approximately 5 toner remaining Printing continues even though the warning appears However the image gradually fades so replace the toner cartridge as soon as possible Approximately 750 pages after the printer displays TONER Low in the message window the printer displays TONER EMPTY and the printer stops How should I handle the toner cartridge Keep the toner cartridge E Away from open flames E Inits packaging until you re ready to install it E ina cool dry location away from sunlight due to heat The maximum storage temperature is 95 F 35 C and the maximum storage humidity is 80 without condensation If the tone
112. s is the page size minus 0 157 4 mm from all edges of the media Edge to Edge Printing Edge to edge printing removes the standard 0 157 4 mm margin from all media sizes Edge to edge printing requires driver support but not all drivers 0 157 gt 4 mm support edge to edge printing Enable edge to edge printing through the printer s control panel Administration Engine Edge to Edge menu 2 From the PagePro 9100 Windows printer driver select PostScript custom page size and set it to match the actual media size From the PagePro 9100 Macintosh printer driver select custom page size and set it to match the actual media size 3 Set your margins to 0 from the appropriate application Certain applications will not support edge to edge printing Printing outside the 0 157 4 mm margin is nonguaranteed The nonguaranteed area is the area on which you can print but image quality in these areas might be compromised Bez For further information refer to the readmes on the Documentation CD ROM Envelopes Envelopes have a nonguaranteed flap area that varies with envelope type Sz Envelope print orientation is determined by your application SS Nonimageable area 0 157 4 mm ya Z N F Nonguaranteed area r 4 a va N Guaranteed 7 area Media Storage and Handling 39 Page Margins Margins are set through your application Some applications allow you to set custom page sizes
113. sh and the other end of the second into the printer s Ethernet port Open the Chooser and select LaserWriter When your printer boots up it finds a default zone If your network has more than one zone and you want to use a different zone use the Interface Ethernet Ethertalk Name and Zone menus on the printer control panel to specify the new zone Bey The Name and Zone menus allow you to identify 1 zone with a name up to 32 characters long Up to 16 characters can be entered in each of the two menus You cannot use these two menus to identify two zones Trailing spaces are not considered part of the zone name All standard printable ASCII characters are valid except the and symbols The names are case sensitive Choose Create and then Set Up Installing Printer Drivers and Utilities Macintosh LPR Connection a You can connect via Ethernet in either of two ways m Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer s Ethernet port m Use Ethernet patch cables and an Ethernet hub Plug one end of each patch cable into the hub then plug the other end of one into the Macintosh and the other end of the second into the printer s Ethernet port b Locate the Desktop Printer Utility If you cannot locate it on your Macintosh hard disk it can be found on your Macintosh s system CD ROM c Select Printer LPR and select OK Type in the IP Address and use the same address
114. sk drive Reformatting erases all data fonts and files on the disk Your warranty does not cover this error The Kanji font internal IDE hard disk is installed on the controller board in the same way any internal hard disk is installed See Internal IDE Hard Disk Drive on page 119 for detailed steps on installing an internal IDE hard disk drive Attention If you already have an internal hard disk installed you must remove it before you can install the Kanji disk Fonts and Forms 117 Configuring the Printer for Kanji See Storage Devices in the Crown Books in PDF on the Documentation CD ROM for information on how to configure your printer s memory when using an internal IDE hard disk drive PlanetPress PlanetPress is an electronic forms package that allows the creation and modification of business forms MICR checks bar codes and other preprinted forms Refer to the documentation that comes in the PlanetPress kit for installation and usage instructions 118 Fonts and Forms Internal IDE Hard Disk Drive One optional internal IDE hard disk is supported _Attention Make sure that the printer and all accessories are turned off before installing accessories involving the controller board What s in the internal IDE hard disk drive kit The internal IDE hard disk drive kit includes the following E IDE hard disk with ribbon cable attached E IDE hard disk bracket E 4screws Installi
115. standing the Media Path page 67 Understanding Media Jam Status Messages page 69 Clearing Media Input Jams page 69 Solving Problems page 81 Status Error and Service Messages page 93 Additional Assistance page 101 Printing a Status Page There are two kinds of status pages E Standard A one page overview of the most common printer settings used to confirm that your printer is printing E Advanced Information about printer parameter settings fonts and emulations available The document may have many pages depending on the fonts installed Print an advanced status page in case you need to restore any current memory settings for example after a DIMM installation Select the type of status page through the Administration Special Pages Status Page Type menu on the control panel After you have chosen the type you want press the Status Page button on the control panel to verify the printer is printing correctly You can also print a status page through the Administration Special Pages Print Status menu PDF File Printing Your printer has the ability to print PDF files directly just as it does for PostScript and PCL files This can be a time saving feature Direct printing removes the need to open the file in an application such as Acrobat Reader then print the file via a PostScript or PCL driver You printer supports PDF version 1 3 and below The PDF file can be sent to the printer using an
116. t Envelope 2 If you are in Network Mode on the control panel select Operator Control MPT Media and select Thick Stock 3 Select the size of envelope either a Press the MP Size Select ate key and scroll to the required envelope size and select it or b On the control panel press the Menu Menu key and select Operator Control Multipurpose Sz and scroll to the required envelope size and select it 4 Place the envelopes on a flat surface and flatten them by pressing down the corners 5 Flex the envelope stack including the edges to remove any stiffness 6 Correct any bent corners and tap the envelopes on a flat surface to align them 48 Loading Media T Open the multipurpose tray and adjust the media guides to the width of the envelopes Attention Improperly adjusted guides may cause poor print quality media jams or printer damage 8 Fold the flaps Make sure the adhesive is dry gt 9 Place the envelope stack into the multipurpose tray with the printing side up Print envelopes on the front address side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these layered regions may be lost or faded Bes Check your application documentation to determine if the flap should be placed on the left or on the right You can also print a single envelope to check the orientation before printing multiple co
117. the jam is cleared open and close the top cover before printing Printing will not resume until you do this Understanding the Media Path Understanding the printer s media path will help you locate media jams Media is picked from the tray passed under the toner cartridge and transfer unit passed through the fuser and delivered to the output tray Printer Automatic Jam Recovery 67 Printer Optional Tray s Duplexer and 4 bin Mailbox 68 Understanding the Media Path Understanding Media Jam Status Messages When a jam occurs the message window on the control panel displays one of these messages E Media input jams MEDIA JAM UPPER TRAY MEDIA JAM OPTIONAL1 OR 2 OR 3 TRAY MEDIA JAM MPT E Internal media jams MEDIA JAM FUSER MEDIA JAM DRUM MEDIA JAM DUPLEX MEDIA JAM DUPLEX FEEDER MEDIA JAM TRANSPORT E Output media jams MEDIA JAM MAIL BIN Frequent jams in any area indicate that it should be checked repaired or cleaned Frequent jams may occur if you re using the wrong weight of media Clearing Media Input Jams Messages MEDIA JAM UPPER TRAY MEDIA JAM OPTIONAL1 OR 2 OR 3 TRAY MEDIA JAM MPT E Always remove jammed media gently without tearing it Any pieces of media left in the printer whether large or small can obstruct the media path and cause further jams E Do not reload media that
118. the password and URL have been input simply select the Pull File button You should receive a message that lists the URL address and file saying that it has been queued to print Internet traffic will factor into print speed and how fast the job is received Bes If you incur any error messages or your file does not print contact your System Administrator to discuss the information on the Use Proxy check box and the DNS PROXY Settings page 154 IPP Document Option Commands This lists the supported Document Option Commands DOCs for your PagePro 9100 The commands are grouped by feature type Each command is preceded by either a DOC statement or an IncludeFeature statement IncludeFeature See the Crown Document Option Commands manual in PDF at printer konicaminolta com for informa tion on all commands Header Trailer Page Commands Print charge number Print copyright statement Print document creator Print creation date and time Print current date End comments Print document owner Print document host Job completion notification via email Select page order Save job for reprinting proof and print Print routing information Print document title Print version and revision ChargeNumber CopyRight Creator CreationDate Date EndComments For Host Pages Notify PageOrder Reprint Routing Title Version Print header page IncludeFeature
119. the time of day clock refer to the Crown Books in PDF on the Documentation CD ROM Time of Day Clock 125 Storing Deinstalling Relocating Repacking and Shipping Introduction Storing the Printer What do do when storing the printer for an extended period page 128 How do care for media page 129 Deinstalling Accessories How do remove a duplexer page 129 How do remove a 4 bin mailbox page 129 How do remove an optional media tray page 131 Relocating the Printer How do relocate my printer page 133 Repacking the Printer What s involved in repacking page 134 Shipping the Printer How do ship the printer page 138 Where can get more information page 138 Attention Failure to follow instructions as outlined in this chapter could result in voiding your warranty Storing the Printer What do do when storing the printer for an extended period 1 Turn off the printer 2 Unplug the printer s power cords and interface cables 3 Remove the toner cartridge from the printer and return it to its original packaging If the original packaging is not available protect the toner cartridge from light and from spilling toner 4 Remove the media from all media tray s 128 Introduction How do I care for media If media has been removed from its wrapper place it in its origina
120. tion The power switch has not been pressed Set the power switch to the on I posi tion The power switch is not correctly turned on I position Set the power switch to the off O posi tion then set it back to the on I position Something is wrong with the outlet you are using for the printer The printer is con nected to an outlet with a voltage or fre quency that does not match the printer specifications If the outlet is connected to a switch turn on the switch Plug another electrical appliance into the outlet and see whether it operates prop erly Use a power source with the specifica tions listed in appendix A Technical Specifications Printer is not The printer is in It takes a little time for printing to start if responding energy saving mode the printer is in energy saving mode You is displayed can change the number of minutes in the Print before the printer switches to power sav Monitor ing mode in the Administration Engine Energy Saver menu If you do not want to use this mode disable it in the Adminis tration Engine Energy Saver menu Printer resets The power cord is not Turn off the unit confirm that the power or turns off properly connected cord is properly connected to the AC out frequently to the AC outlet let and turn the unit back on A system error occurred Contact Technical Support with the error informatio
121. tiple sheets of trans parencies are collect ing static electricity in the tray Remove the transparencies and load it in the tray one sheet at a time Do not fan large quantities of transparencies before loading them The recommended transparencies or labels are facing the wrong way in the tray Load the transparencies or labels according to the manufacturer s instructions Coated transparencies have been used Use uncoated transparencies that are approved for your printer 82 Solving Problems Symptom Cause Solution Media is The wrong media tray is Envelopes labels postcards thick jamming used stock and transparencies can be printed only from the multipurpose tray The media is not Remove the jammed media and correctly positioned in reposition the media properly in the the tray tray The number of sheets Remove the excess media and reload in the tray exceeds the the correct number of sheets in the maximum allowed tray The width regulation Adjust the regulation guides in the tray guides are not to match the size of the media correctly adjusted to the media size Warped or wrinkled Remove the warped or wrinkled media media is loaded in the and replace it with new media tray The media is moist from Remove the moist media and replace humidity it with new dry media Unsupported Use media that is approved for your media wrong size printer thick
122. tock over 24 Ib 90 g m or transparencies is not supported You should verify that the duplexer is physically installed on the printer to have the job duplex successfully Otherwise the print job will print as simplex even if you selected duplex Your printer is configured with 64 MB of RAM Duplex 2 sided printing can be done automatically with a duplexer and enough memory installed For example a 1200 dpi duplex ledger size page would require 96 MB of SDRAM Additional memory can be added up to 512 MB Very high coverage for example high content and graphics pages may revert to 600 dpi when duplex printing if enough memory is not installed Print Type Simplex Duplex Media Size 600 dpi 1200 dpi 600 dpi 1200 dpi A3 64 MB 96 MB 64 MB 96 MB A4 64 MB Ledger 96 MB Legal 64 MB Letter 64 MB Duplexing 1 Check your application to determine how to set your margins for duplex printing 2 To print duplex both sides of the sheet load the media with the top of the media toward the back of the tray printing side up In autoduplexing the back side is printed first and the front side is printed last 3 Set the driver for example in the Layout tab Duplex Options select Long Edge flipped horizontally as in a loose leaf notebook or Short Edge flipped vertically as on a clipboard as the Duplex option 4 Click ox Where can I get more information See your applicat
123. ts of two passes of the toner cartridge 12 Introduction Bes The number of sheets printed statistics shown on the startup page may differ from the sheets printed and faces printed statistics in CrownView a printer based application for accessing printer configu rations status and consumables usage information and on the con sumables statistics page Operator Control Consumables Print Statistics The numbers on the startup page refer to number of sheets faces printed during the lifetime of the printer The numbers in CrownView and on the consumables statistics page refer to the number of sheets faces printed to date during the current consumables tracking period Administration Consumables Start Period menu For further information about CrownView refer to the Crown Books in PDF on the Documentation CD ROM What is the life expectancy of consumables A Attention Consumable life is expressed in simplex letter A4 pages normal 5 coverage in continuous printing A duplex page is equivalent to two simplex pages The stated life expectancy of each consumable is in page coverage usually 5 coverage of letter A4 size media and continuous printing for example an average four page run length optimal consumable life or intermittent printing for example one page jobs The actual life expectancy will vary based on printing under specific operating conditions and other printing variables such as ambient te
124. ver of the duplex unit remove the jammed media and then close the upper cover Open the lower cover of the duplex unit remove the jammed media and then close the lower cover If the media jam error is not cancelled after removing the misfed media according to the previous procedure remove the duplexer from the printer Refer to the duplexer installation instructions in chapter 6 Installing Accessories Remove any media in the feed slot at the bottom of the back of the printer Reinstall the duplexer If necessary open and close the top cover to cancel the error message Clearing Internal Jams 77 How do I remove a media jam inside the printer with the 4 bin mailbox installed kd 1 Slide the mailbox as far as possible to the back of the printer 2 Open the top cover 3 Fully lower the stopper to support the top cover 4 Follow the procedure for removing a media jam inside the printer on page 73 78 Clearing Internal Jams 5 Return the stopper to its original position and then close the top cover 6 Slide the mailbox forward to its original position Clearing Internal Jams 79 Clearing Output Jams Output media jams message MEDIA JAM MAIL BIN How do I remove a media jam inside the 4 bin mailbox vii 1 Open the back cover and then gt remove the
125. y method lpr ftp etc that is normally used to print PostScript or PCL files 64 Introduction Adjusting Memory Clients for PDF Printing The unique structure of PDF files requires that you make some adjustments to your printer s default memory clients All PDF files contain information at the end of the files that is needed to correctly format them in the printer Because of this the entire file must be spooled into the printer before it can be interpreted In order to spool the entire job into the printer the Host Input Spool memory client may need to be adjusted To determine the required size for the Host Input memory client you first need to estimate the maximum file size add 10 to this number and this becomes your required Host Input memory size In the event that you experience problems you may want to increase the Host Input memory size further The maximum size of PDF files which may be printed is determined by the amount of installed memory Direct printing of complex or large PDF files may require additional memory RAM and or a hard disk Attention We recommend an internal hard disk for optimum performance when printing large PDF files Refer to the Crown Books in PDF on the Software Utilities CD ROM on how to adjust the memory clients Printing Preformatted Files Using CrownView Your printer also provides a utility via the CrownView web page for printing PDF files directly from the host using the browser

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