Operating Instructions (English)
Contents
1. Panasonic Operating Instructions Digital Cordless Phone Model No KX TG271 1SA KX TG2713SA Model shown is KX TG2711 Before initial use see Getting Started on page 8 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference g TG2711_13SA en _0927_ver001 pdf 1 2012 09 27 12 18 20 Table of Contents Introduction Model composition Accessory information Important Information For your safety Important safety instructions For best performance Other information SPOCifiCAtiONS icii Getting Started Setting up Note when setting up Controls Display Turning the power on off Initial settings One touch eco mode Making Answering Calls Making calls Answering calls Useful features during a call 14 Phonebook Handset phonebook Copying phonebook entries Programming Programmable settings Special programming Caller ID Service Using Caller ID service Caller list Voice Mail Service Voice mail S rVIg6 u s uuu saus 22 Intercom Locator Intercom Handset locator a Transferring calls conference calls 23 Useful Information Character entry Error messages Troubleshooting 2 TG2711_13SA en _0927_ver001 pdf 2 2012 09 27 12 18 20 Introducti2. 21 TG2711_13SA en _0927_ver001 pdf 21 2012 09 27 12 18 21 Voice Mail Service SS Voice mail service Voice mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important e If D lt still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds 22 TG2711_13SA en _0927_ver001 pdf 22 2012 09 27 12 18 21 Intercom Locator Intercom Available for KX TG2713 Intercom calls can be made between handsets Note When paging the handset the paged handset beeps for 1 minute f you receive an outside call while talking on the intercom you hear 2 tones To answer the call press 4 then press Making an intercom call 1 OK 2 Intercom gt ENOK 3 To page a specific handset enter the handset number To stop paging press AC 4 When you finish talk
3. JABTFIAEZ 1 2 3 AL A gt oz I 3 vU M 4H lt e gt 0 24 TG2711_13SA en _0927_ver001 pdf 24 2012 09 27 12 18 21 Useful Information Extended 1 character table AAA fo Hi 4 5 6 9 0 8 AAA DEE GGH J KLIMNN PQR TUU IWWX k AAA H i i j5 OOO S SBJUU UlYyz9 AABIEFS3 iTii 6000 7 Uvs CC2 4 26 aaa lde lggh i jkl5 mn pors tu l wWx aaa lil i 006 SB7 uadulyyz9 azeb f 3 iiiiy 666 avs cg2 4 6 The following are used for both uppercase and lowercase g S W Extended 2 character table SSS fo GJ P 3 4 GI e 9 0 8 amp JIAAA IDBDEIGHI JKLIMNN IPQR TTUIWXY IJABCIEEE 4 ELLINOO RRS UUU YYz CC2 F 3 5 6 37 v8 ZZZ9 aaalddelghifl jkitlmnN paqr t tu wxy Abc E 4 Lt5 o Ris yyz CC2 f 3 666 SS7 avs ZZZ9 e The following are used for both uppercase and lowercase ACCELLENRSStyZZZ Cyrillic character table ABB 5 Or _ amp JABBIQDEXIUNKIMHO PCTJOXU WW b 30 I Y k 1l r 3 JH n y q bbl A 2 3 4 5 6 7 8 9 25 TG2711_13SA en _0927_ver001 pdf 25 2012 09 27 12 18 21 Useful Information Error messages Display message Cause solution Failed e Pho
4. Off Caller ID subscribers only You can only remove the first ring if the unit rings two times or more by default which depends on your service provider telephone company The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary To prevent other users from joining your conversations with outside callers turn this feature N 4 Handset Setup gt ZJ OK Special programming Alarm gt J OK 4 4 Select the desired alarm option gt Alarm B oK An alarm sounds at the set time for 3 minutes once or daily Alarm can be set for each off Turns alarm off Go to step 8 handset Important Once e Set the date and time beforehand An alarm sounds once at the set time page 11 1 vok 18 TG2711_13SA en _0927_ver001 pdf 18 2012 09 27 12 18 21 Programming Daily An alarm sounds daily at the set time Go to step 6 5 Enter the desired date and month 6 Set the desired time gt EV OK 7 Select the desired alarm tone gt oK We recommend selecting a different ringer tone from the one used for outside calls 8 OK gt 0 e When the alarm is set is displayed Note To stop the alarm lift the handset and press C or place the handset on the base unit or charger When the handset is in use the alarm will not sound
5. Register the handset page 29 The handset display is blank The handset is not turned on Turn the power on page 11 26 TG2711_13SA en _0927_ver001 pdf 26 2012 09 27 12 18 21 Useful Information Problem Cause solution I cannot hear a dial tone e Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration The base unit s AC adaptor or telephone line cord is not connected Check the connections Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company cannot use the intercom or phonebook copy feature These features are available between the handsets Although the handset displays Intercom Copy A11 or Copy these features are not available for single handset models Programmable settings Problem Cause solution The display is in a language cannot read e Change the display language page 11 I cannot activate the eco mode You cannot set eco mode when you set the repeater mode On If required set the repeater mode to off page 19 Battery recharge Problem Cause
6. gt EOK 3 To release hold press 1 e Another handset user can take the call by pressing x KX TG2713 Note If a call is kept on hold for more than 9 minutes the call rings at your handset again After 1 additional minute on hold the call is disconnected If another phone is connected to the same line you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press 84 P during conversation 2 Toreturn to the conversation press P again Recall flash R ECO allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note To change the recall flash time see page 18 For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a Call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handset 1 Press R ECO to answer the 2nd call 2 To switch between calls press R ECO Note Please contact your service provider te
7. access number 0 when making outside calls with a PBX 1 o sP 2 Dial the phone number gt Note e A 3 second pause is inserted each time 33 P is pressed s Answering calls 1 Liftthe handset and press N or 4 when the unit rings You can also answer the call by pressing any dial key from 0 to 9 E or Any key answer feature 2 When you finish talking press or place the handset on the base unit or charger Auto talk You can answer calls simply by lifting the handset off the base unit or charger You do not need to press Sy To turn this feature on see page 17 Adjusting the handset ringer volume m While the handset is ringing for an incoming call Lift the handset and press a or Y repeatedly to select the desired volume E Programming the volume beforehand 1 vox Handset Setup gt EOK Ringer Setup gt EOK Ringer Volume gt EOK Select the desired volume EOK gt ed oah WN TG2711_13SA en _0927_ver001 pdf 13 13 2012 09 27 12 18 20 Making Answering Calls Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing AO Useful features during a call Hold This feature allows you to put an outside call on hold 1 Press OK during an outside call 2 4 Hola
8. eco mode reduces the range of the base unit in standby mode If you set the repeater mode to On page 19 one touch eco mode is cancelled TG2711_13SA en _0927_ver001 pdf 12 2012 09 27 12 18 20 Making Answering Calls m s sa Making calls 1 Liftthe handset and dial the phone number e To correct a digit press T C 3 When you finish talking press 4C or place the handset on the base unit or charger N Using the speakerphone 1 Dial the phone number and press n e Speak alternately with the other party 2 When you finish talking press A Note For best performance use the speakerphone in a quiet environment To switch back to the receiver press N Adjusting the receiver or speaker volume Press A or Y repeatedly while talking Making a call using the redial list The last 10 phone numbers dialled are stored in the redial list each 24 digits max 1 gt Ce 2 Select the desired phone number 3 N Erasing a number in the redial list 1 gt 2 Select the desired phone number OK 2 times 3 Yes gt BOK gt AO Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 15 Example If you need to dial the line
9. is on an outside call e When flashing slowly The call is put on hold e When flashing rapidly An incoming call is now being received ECO The base unit transmission power is set to Low page 12 ITT Battery level e Alarm is on page 19 P Privacy mode is on 1 page 18 KO New voice mail message received 2 page 22 IN USE Someone is using the line 1 1 KX TG2713 2 Voice mail subscribers only ET Turning the power on off Power on Press D for about 1 second Power off Press 94 for about 2 seconds ms Initial settings Symbol meaning Example off Press v or 4 to select the words in quotations Display language 1 Box 2 Handset Setup gt ENOK 3 2 Display Setup gt EV OK 4 Select Language gt ENOK 5 Select your desired language gt EVOK gt AO Note If you select a language you cannot read AO gt BOK gt 4 3 times gt BOK gt v 3 times gt BV OK 2 times Select your desired language gt EVOK gt AOA Date and time 1 Byok Handset Setup gt BOK Set Date amp Time gt OK Enter the current date month and year Example 15 July 2012 1 5 LOJZ L1 2 5 Enter the current hour and minute Example 9 30 0119 3110 You can select 24 hour or 12 hour clock for
10. not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners Do not disassemble the product Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 88 GHz to 1 90 GHz and the RF transmission power is 250 mW max Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and location Never install telephone wiring during an electrical storm Never install telephone line jacks in wet locations unless the j
11. numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 24 Press lt or gt to move the cursor left or right Press dial keys to enter characters and numbers Press QJ C to erase the character or number highlighted by the cursor Press and hold CHIC to erase all characters or numbers Press x A gt a to switch between uppercase and lowercase To enter another character located on the same dial key press gt to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek ABI Extended 1 AAA Extended 2 S and Cyrillic ABB When in these entry modes except Numeric you can select which character is entered by pressing a dial key repeatedly When the unit displays the character entry screen P Select a character entry mode gt EJ OK Note e L in the following tables represents a single space Alphabet character table ABC fo UI D B ll D el 8 e a O u amp JABC IDEF IGHI JKL IMNO PQRITUVIWXY 1 2 3 4 5 6 7 8 Z9 abc def jghi jkl mnoj jpqrsjtuv wxy 2 3 4 5 6 7 8 Z9 Numeric entry table 0 9 Greek character table ABT fo B 2 Bl 5 6 2 8 9 u 0 amp
12. 13 lt Level 6 gt Ringtone 4 lt Ringtone 1 gt Display Setup Select Language 11 lt English gt Contrast lt Level 3 gt Register H set 29 Keytones 5 lt On gt Auto Talk 6 13 lt Off gt 17 TG2711_13SA en _0927_ver001 pdf 17 2012 09 27 12 18 21 Programming Main menu Sub menu 1 Sub menu 2 Base Unit Setup 2 First Ring lt On gt Dial Mode 11 lt Tone gt Recall Flash 8 _ 14 lt 100 msec gt Privacy Mode 9 _ _ lt Off gt Base Unit PIN 29 Repeater Mode _ 19 lt Off gt A 2 on eee KX TG2713 If you program these settings using one of the handsets you do not need to program the same item using another handset KX TG2713 The ringer tone may continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call The preset melodies in this product are used with permission of 2011 Copyrights Vision Inc Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature If you do not want the unit to ring before the caller information is received set to
13. 9 Hold 14 I Intercom 23 K Keytones 17 M Making calls 13 Missed calls 20 Mute 14 P Pause 13 Phonebook 15 PIN 29 Power failure 9 Power on off 11 Privacy mode 18 R Recall flash 14 Redialling 13 Repeater 19 Ringer tone 17 S Speakerphone 13 T Temporary tone dialling 14 Transferring calls 23 Troubleshooting 26 V Voice mail 22 Kul Volume Receiver 13 Ringer Handset 13 17 Speaker 13 W Wall mounting 30 TG2711_13SA en _0927_ver001 pdf 31 2012 09 27 12 18 21 31 For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer ee Attach your purchase receipt here I Helpdesk contact telephone number 086 15 11 047 Sales Department Nashua Communications Pty Ltd Private Bag X223 Halfway House 1685 SOUTH AFRICA Customer Support 086 15 11 047 Homepage www nashuacommunications co za E mail info nashua communications co za Panasonic System Networks Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2012 PNQX5414ZA PNQX5414ZA TT1112MU0 A TG2711_13SA en _0927_ver001 pdf 32 2012 09 27 12 18 21
14. ack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines e The AC adaptor is used as the main disconnect device Ensure that the AC TG2711_13SA en _0927_ver001 pdf 5 2012 09 27 12 18 20 Important Information outlet is installed near the product and is easily accessible This product is unable to make calls when the handset batteries need recharging or have failed there is a power failure Battery We recommend using the batteries noted on page 4 USE ONLY rechargeable Ni MH batteries AAA R03 size Do not mix old and new batteries Do not open or mutilate the batteries Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin The electrolyte is toxic and may be harmful if swallowed Exercise care when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns e Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Only use a compatible base unit or charger to charge the batteries Do n
15. ct with a soft moist cloth Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or return This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Information on Disposal in other Countries outside the European Union Cd These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Specifications Standard DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile Frequency range 1 88 GHz to 1 90 GHz RF transmission power Approx 10 mW average power per channel Power source 220 240 V AC 50 60 Hz e Power consumption Base unit Standby Approx 0 52 W Maximum Approx 2 7 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W Operating conditions 0 C 40 C 20 80 relative air humidity dry Note Design and specifications are subject to change without notice e The illustrations in these instructions may vary slightly from the actual pr
16. g the base unit PIN Personal Identification Number Important If you change the PIN please make note of your new PIN The unit will not reveal the PIN to ah O N you If you forget your PIN contact an authorised service centre OK Base Unit Setup gt EOK Base Unit PIN gt ENOK Enter the current 4 digit base unit PIN default 0000 Enter the new 4 digit base unit PIN gt EOK gt A0 29 TG2711_13SA en _0927_ver001 pdf 29 2012 09 27 12 18 21 Useful Information Wall mounting Note e Make sure that the wall and the fixing method are strong enough to support the weight of the unit Drive the screws not supplied into the wall E Base unit Charger 50 mm 25 mm pa 31 o S a _ Screws Screws a p Space Longer than 5 mm pE Longer than Cmm be 20 mm 20 mm 30 TG2711_13SA en _0927_ver001 pdf 30 2012 09 27 12 18 21 Index Index A Alarm 18 Answering calls 13 Auto talk 13 17 B Battery 8 9 C Calishare 14 Call waiting 14 Call Waiting Caller ID 14 Caller ID service 20 Caller list 20 Caller list edit 20 Character entry 24 Conference calls 23 D Date and time 11 Dialling mode 11 Display Contrast 17 Language 11 E Eco mode 12 Error messages 26 First ring 18 H Handset Deregistration 29 Locator 23 Registration 2
17. in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important Only 1 person can access the caller list at a time e Make sure the unit s date and time setting is correct page 11 Viewing the caller list and calling back 1 4 2 Press Y to search from the most recent call or press 4 to search from the oldest call 3 Tocall back press 1 To exit press SAC Note If the entry has already been viewed or answered V is displayed even if it was viewed or answered using another handset Editing a caller s phone number before calling back 1 lt gt 9 2 Select the desired entry gt oK 3 Edit and Call gt BOK 4 Edit the number e Press dial key 0 to 9 to add handsets TIC to delete Being replaced on the base unit or charger 5 IN Pressing 5 20 TG2711_13SA en _0927_ver001 pdf 20 2012 09 27 12 18 21 Caller ID Service Erasing caller information 1 lt 0 2 4 Select the desired entry gt EJ OK 3 Erase or Erase A11 gt GOK 4 ves gt EVOK gt AO Storing caller information to the phonebook 1 lt 9 2 Select the desired entry gt V OK 3 4 Add Phonebook gt ENOK 4 To store the name continue from step 3 Adding entries page 15
18. ing press SAC Answering an intercom call 1 Press N to answer the page 2 When you finish talking press 4 m Handset locator You can locate a misplaced handset by paging it 1 Base unit Press All registered handsets beep for 1 minute 2 To stop paging Base unit Press Handset Press 4 Transferring calls conference calls Available for KX TG2713 Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press EJ OK 2 Intercom gt ENOK flashes to indicate the outside call is on hold 3 Enter the desired handset number you want to transfer to 4 Wait for the paged party to answer If the paged party does not answer press Sy to return to the outside call 5 To complete the transfer Press A The outside call is being routed to the destination unit To establish a conference call Press 3 To leave the conference press 0 The other 2 parties can continue the conversation To put the outside call on hold press EV OK Hola gt EJ OK To resume the conference press 3 Answering a transferred call Press to answer the page TG2711_13SA en _0927_ver001 pdf 23 23 2012 09 27 12 18 21 Useful Information Character entry The dial keys are used to enter characters and
19. inger volume page 13 I cannot make a call The dialling mode may be set incorrectly Change the setting page 11 Caller ID Problem Cause solution Caller information is not displayed You must subscribe to a Caller ID service Contact your service provider telephone company for details If your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall jack If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later Set the first ring to O page 18 Move closer to the base unit The name stored in the phonebook is not fully displayed while an outside call is being received Edit the phonebook entry name to fit in 1 line of text page 15 Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are com
20. lephone company for details and availability of this service in your area Temporary tone dialling for rotary pulse service users You can temporarily switch the dialling mode to tone when you need to access touch tone services for example answering services telephone banking services etc Press before entering access numbers which require tone dialling Call share Available for KX TG2713 You can join an existing outside call To join the conversation press when the other handset is on an outside call Note To prevent other users from joining your conversations with outside callers turn the privacy mode on page 18 14 TG2711_13SA en _0927_ver001 pdf 14 2012 09 27 12 18 20 Phonebook Handset phonebook The phonebook allows you to make calls without having to dial manually You can add 50 names and phone numbers Adding entries 1 Q1C gt Box 2 New Entry gt EOK 3 Enterthe party s name 16 characters max gt E OK You can change the character entry mode by pressing 184 P page 24 4 Enter the party s phone number 24 digits max gt EVOK 5 save gt EOK e To add other entries repeat from step 3 6 0 Finding and calling from a phonebook entry Scrolling through all entries 1 QC 2 Select the desired entry You can scroll through the phonebook e
21. leted is displayed To continue copying another entry v ves gt EVOK gt Select the desired entry gt VOK 4 AO Copying all entries 1 CLC gt EVOK 2 copy all gt ENOK 3 Enter the handset number you wish to send the phonebook entry to e When all entries have been copied Completed is displayed 4 AO 16 TG2711_13SA en _0927_ver001 pdf 16 2012 09 27 12 18 21 Programming Programmable settings You can customise the unit by programming the following features using the handset Scrolling through the display menus 1 OK Press v or a to select the desired main menu gt EOK Press v or a to select the desired item in sub menu 1 gt EJ OK In some cases you may need to select from sub menu 2 gt EOK Press v or a to select the desired setting gt E OK This step may vary depending on the feature being programmed To exit the operation press 5 Note In the following table lt gt indicates the default settings In the following table indicates the reference page number Display menu order and sub menu may vary depending on your model N Main menu Sub menu 1 Sub menu 2 a Caller List _ _ 20 Intercom 23 Ph Book Setup New Entry 15 Copy A11 1 16 Handset Setup Set Date amp Time 11 Alarm _ 18 lt Off gt Ringer Setup Ringer Volume
22. mat AM or PM by pressing x 6 OK gt 0 Note The date and time may be incorrect after a power failure In this case set the date and time again AON Dialling mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 OK 2 Base Unit Setup gt ENOK TG2711_13SA en _0927_ver001 pdf 11 11 2012 09 27 12 18 20 Getting Started 3 Dial Mode gt EJ OK 4 Select the desired setting gt EVOK gt AQ One touch eco mode The R ECO button on the handset enables you to activate the eco function with one touch By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing R ECO The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and ECO is shown on the handset display When the one touch eco mode is off Normal is temporarily displayed and ECO goes off from the handset display Note e When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced KX TG2713 e Activating one touch
23. ne without AC adaptor to the same telephone line or to the same telephone line jack if you have such a telephone jack in your house Note for battery installation Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 6 Wipe the battery ends with a dry cloth e Avoid touching the battery ends or the unit contacts Note for battery charging It is normal for the handset to feel warm during charging e Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level aan High Icon Battery level C us Medium C Low m Needs charging A Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 20 hours max Not in use standby 170 hours max Note It is normal for batteries not to reach full capacity at the initial charge Maximum battery performance is reached after a few complete cycles of charge discharge use e Actual battery performance depends on usage and ambient environment Even after the batteries are fully charged the handset can be left on the base unit o
24. nebook copy failed page 15 Confirm the other handset the receiver is in standby mode and try again Incomplete The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full The phonebook memory is full Erase unwanted entries page 15 No link to base Reconnect AC adaptor The handset has lost communication with the base unit Move closer to the base unit and try again e Unplug the base units AC adaptor to reset the unit Reconnect the adaptor and try again e The handset s registration may have been cancelled Re register the handset page 29 Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor and turn off the handset then reconnect the base unit s AC adaptor and turn on the handset General use Problem Cause solution The handset does not turn on even after installing charged batteries e Place the handset on the base unit or charger to turn on the handset The unit does not work Make sure the batteries are installed correctly page 8 Fully charge the batteries page 8 Check the connections page 8 Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again The handset has not been registered to the base unit
25. njury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product WARNING Power connection Use only the power source marked on the product Do not overload power outlets and extension cords This can result in the risk of fire or electric shock e Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire Unplug the product from power outlets if it emits smoke an abnormal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact an authorised service centre Unplug from power outlets and never touch the inside of the product if its casing has been broken open Never touch the plug with wet hands Danger of electric shock exists It is advisable to unplug the machine during thunderstorms as the warranty does not cover any damage resulting from lightning strikes and power surges Lightning protection is advised Installation To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture Do
26. ntry by pressing and holding Y or a 3 N Searching by first character 1 O C e Change the character entry mode if necessary 8 P 4 Select the character entry mode gt ZJ OK 2 Press the dial key 0 to 9 which contains the character you are searching for page 24 e Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key If there is no entry corresponding to the character you selected the next entry is displayed 3 4 Scroll through the phonebook if necessary 4 IS Editing entries 1 Find the desired entry page 15 gt v ok Edit gt EJ OK Edit the name if necessary 16 characters max page 24 gt Ey OK Edit the phone number if necessary 24 digits max gt EJ OK save gt IEJ OK AO ou A N Erasing entries Find the desired entry page 15 gt ok 2 Erase gt ENOK 3 I ves gt BVOK gt A0 Copying phonebook entries Available for KX TG2713 You can copy phonebook entries between 2 handsets Copying an entry 1 Find the desired entry page 15 gt OK 2 copy gt EOK TG2711_13SA en _0927_ver001 pdf 15 15 2012 09 27 12 18 20 Phonebook 3 Enter the handset number you wish to send the phonebook entry to e When an entry has been copied Comp
27. oduct TG2711_13SA en _0927_ver001 pdf 7 2012 09 27 12 18 20 Getting Started Battery installation e USE ONLY Ni MH batteries AAA R03 Setting up size Connections Do NOT use Alkaline Manganese Ni Cd A batteries Use only the supplied Panasonic AC m adaptor PNLV226CE e Confirm correct polarities e When mounting the unit on a wall see page 30 m Base unit Press plug firmly Hook To power outlet To telephone lt pe l DSL ADSL filter Coa Baten chaning Correct Charge for about 7 hours e When the batteries are fully charged Fully charged is displayed Confirm Charging is displayed DSL ADSL filter not supplied is required if you have DSL ADSL service m Charger i E r j Hooks Or To power outlet TG2711_13SA en _0927_ver001 pdf 8 2012 09 27 12 18 20 Getting Started ET Note when setting up Note for connections e The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telepho
28. on Model composition Base unit Handset Series Model No Part No Part No Quantity KX TG2711 KX TG2711 KX TG2711 KX TGA277 1 senes KX TG2713 KX TG2711 KX TGA277 3 Intercom calls and the phonebook copy feature are only available for KX TG2713 e The suffix SA in the following model numbers will be omitted in these instructions KX T G2711SA KX TG2713SA Accessory information Supplied accessories Quantity No Accessory item Part number KX TG2711 KX TG2713 AC adaptor PNLV226CE 1 3 Telephone line cord 1 1 Rechargeable batteries 2 6 Handset cover 2 1 3 Charger _ 2 1 See page 4 for replacement battery information 2 The handset cover comes attached to the handset 3 TG2711_13SA en _0927_ver001 pdf 3 2012 09 27 12 18 20 Introduction Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Model number Rechargeable HHR 4MVT or HHR 4MRT 1 batteries Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A405 1 Replacement batteries may have a different capacity from that of the supplied batteries TG2711_13SA en _0927_ver001 pdf 4 2012 09 27 12 18 20 Important Information _ rr For your safety To prevent severe i
29. ot tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS a For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other For maximum coverage and noise free communications place your base unit ata convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmi
30. pletely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre Caution To avoid permanent damage do not use a microwave oven to speed up the drying process 28 TG2711_13SA en _0927_ver001 pdf 28 2012 09 27 12 18 21 Useful Information Registering a handset to the base unit 1 2 3 4 Handset V OK Handset Setup gt EOK Register H set gt EVOK Base unit Press and hold for about 5 seconds No registration tone If all registered handsets start ringing press 9 again to stop then repeat this step KX TG2713 The next step must be completed within 90 seconds Handset Wait until Enter Base PIN is displayed Enter the base unit PIN default 0 000 gt 0K f you forget your PIN contact an authorised service centre e When the handset has been registered successfully Y stops flashing Deregistering a handset m N 6 EEJ OK Base Unit Setup gt ZJIOK 3 sl 5 gt B OK e All handsets registered to the base unit are displayed Enter the desired handset number you want to cancel gt EV OK yes gt ENOK e A confirmation tone sounds The handset does not beep when cancelling its own registration AO Changin
31. r charger without any ill effect on the batteries e The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours TG2711_13SA en _0927_ver001 pdf 9 2012 09 27 12 18 20 TG2711_13SA en _0927_ver001 pdf 10 Getting Started Controls Handset RECO R Recall Flash ECO Eco mode shortcut key D O Off Power Microphone Charge contacts Navigator key a Y lt or gt Scroll through various lists and items A Volume a or v Adjust the receiver or speaker volume while talking 4 gt Caller list View the caller list C Redial View the redial list Base unit Locator Charge contacts Speaker OAC Phonebook Clear Display m Speakerphone I 1 p E Handset display items Talk Dial keypad Item Meaning Receiver Y l Range status The more bars visible the closer the Display handset is to the base unit N OK Menu OK e When is flashing 31 P Mute Pause Handset is searching for base unit page 27 10 2012 09 27 12 18 20 Getting Started Item Meaning I Handset is accessing base unit intercom 1 paging changing base unit settings etc Handset
32. r ID service Important e This unit is Caller ID compatible To use Caller ID features you must subscribe to a Caller ID service Contact your service provider telephone company for details Caller ID features When an outside call is being received the caller information is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed call and Missed Cali is displayed This lets you know if you should view the caller list to see who called while you were away Even if only one missed call in the caller list is viewed page 20 Missed Call disappears from the display When you receive another new call Missed Call is displayed again Note Even when there are unviewed missed calls Missed Call disappears from the standby display if the following operation is performed by one of the registered Phonebook name display When caller information is received and it matches a phone number stored
33. solution The handset beeps and or Wi flashes e Battery charge is low Fully charge the batteries page 8 fully charged the batteries but WW still flashes or the operating time seems to be shorter e Clean the battery ends and the charge contacts with a dry cloth and charge again It is time to replace the batteries page 8 Making answering calls intercom Problem Cause solution Y is flashing The handset is too far from the base unit Move closer The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit The handset is not registered to the base unit Register it page 29 e Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 12 TG2711_13SA en _0927_ver001 pdf 27 2012 09 27 27 12 18 21 Useful Information Problem Cause solution Noise is heard sound cuts in and out You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference Move closer to the base unit If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring The ringer volume is turned off Adjust r
34. tters such as external antennas of mobile phone cell stations Avoid putting the base unit on a bay window or near a window Coverage and voice quality depends on the local environmental conditions If the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment e Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on top of the product When you leave the product unused for a long period of time unplug the product from the power outlet TG2711_13SA en _0927_ver001 pdf 6 2012 09 27 12 18 20 Important Information The product should be kept away from heat sources such as radiators cookers etc It should not be placed in rooms where the temperature is less than 0 C or greater than 40 C Damp basements should also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care Wipe the outer surface of the produ
35. until the handset is in standby mode Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important e Before registering the repeater to this base unit you must turn the repeater mode on Do not use more than one repeater at a time Setting the repeater mode 1 OK Base Unit Setup gt EOK 2 3 Repeater Mode gt ENOK 4 Select the desired setting gt Sok gt AO Note e After turning the repeater mode on or off Y may flash on the handset momentarily This is normal and the handset can be used once Y stops flashing Registering the DECT repeater KX A405 to the base unit Note Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold 1 for about 5 seconds No registration tone The next step must be completed within 90 seconds 2 DECT repeater Connect the AC adaptor then wait until the indicator and Y indicator light green 3 Base unit To exit the registration mode press TG2711_13SA en _0927_ver001 pdf 19 19 2012 09 27 12 18 21 Caller ID Service m ssa Using Calle
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