Xplore XE71 user guide
Contents
1. When the earmould and hearing instrument are correctly positioned and you have not already turned it on switch on your instrument by closing the battery door Tip Opening and closing your mouth can ease insertion Inserting the Instrument with dome 1 2 Place the hearing instrument behind the ear Hold the tube where it bends and gently push the dome into your ear canal the dome should be placed far enough into the ear that the tube lies flush with your head It is important that the tube and the dome fit correctly into your ear When the dome is placed correctly you should not be able to see the tube sticking out when you face a mirror Note You should never attempt to bend or modify the shape of the tube Removing the Hearing Instrument To remove the hearing instrument simply pull the tube outward with your thumb and forefinger Consult your hearing care professional if you have difficulties removing the hearing instrument Volume Control When using the instrument you can increase the volume by pushing the volume control up and reduce volume by turning it down For each volume step you will hear a beep signal indicating the change The loudness of the beeps will increase as you turn the volume up and decrease as you turn it down If you reach the upper or lower limit of the volume contro2. If you choose to change the dome yourself 1 Push the dome over the grooves on the tube to mount it 1 2 2 Make sure that it is securely fastened 21 Tulip Dome The Tulip Dome consists of two leaves It is important that the largest leaf is the outermost leaf C 1 Push the largest leaf away from the Tube with your finger A 2 This will make the large leaf bend forward 3 Then you push it back and it will be placed on top of the smaller leaf B 4 Now the Tulip Dome is ready for insertion C 23 General Precautions Do not leave your hearing instrument in the sun near an open fire or in a hot parked car Do not wear your instrument while showering swimming in heavy rain or in a moist atmosphere such as steam bath or sauna Should your instrument become moist put it in a closed container with a qrying agent Your hearing care professional can provide a specially designed container a so called desiccator for this purpose Remove your hearing instrument when applying such things as cosmetics perfume aftershave hair spray and suntan lotion These might get into the instrument and cause damage General Warnings 1 Consult a physician if you discover a foreign object your ear canal if you experience skin irritation or if excessive ear wax accumulates with the use of the hearing instrument D
3. USER GUIDE ReSound X plore BTE XE71 DVI XE71 DI ReSound X plore Your new digital ReSound X plore hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss Practice and a positive attitude are important in learning to use hearing instruments While some people adjust quickly to wearing hearing instruments in their ears and hearing the new sounds other people may need more time The intent of this user guide is to provide information on the many aspects of using hearing instruments Your hearing instruments have been adjusted to your hearing loss by your hearing care professional Familiarising yourself with the functions of your new hearing instruments will help you get optimal benefit ReSound Xplore is a trademark of GN ReSound A S Contents Page Illustration of the hearing instrument 4 Adjusting to a world of new sounds 6 New sounds sae E Ee Rd e ed ox OR Re os 6 HOW to adJUSE 4 a2 bua deo poii aet dk cedo aa dong 7 How to use the hearing instrument 8 OMO UNCION y dE y IRE Un ac awana CE OR 8 Inserting the hearing instrument 9 Removing the hearing Instrument 10 Volume control sies es ee dues Hae na RR baw ewes Ca 11 Programme selector 12
4. al of the earmould the cleaning loop or a syringe with lukewarm water can be used to push the wax out 4 Blow gently through the tubing to remove moisture trapped inside 5 Be sure to thoroughly dry the earmould and its tubing before reconnecting it to the hearing instrument The tubing connecting the earmould to the hearing instrument should be changed if it becomes stiff or brittle Contact your hearing care professional to change the tubing when needed 19 Cleaning the Tube and Dome The tube and the dome should be cleaned regularly 1 Remove the tube from the instrument before cleaning by unscrewing it 2 Use a damp cloth to clean the tube and dome on the outside 3 Use the black cleaning rod to push any debris out of the tube The clean ing rod should be inserted where the tube attaches to the instrument and pushed all the way through the tube and out through the dome Note It is not recommended to submerge or rinse the tube and dome with water as water can close the tube If this should occur it will prevent sound coming through the tube and may be harmful for the instrument s electronics The tube and dome should be changed every third month or sooner if the tube becomes stiff or brittle How to Mount the Dome We recommend that your hearing care professional changes the dome for you since failure to change the domes in accordance with the instructions could result in injury
5. assa 7 19 Cleaning the instrument 18 20 Direct audio input DAI 16 Distortion of sound eee 30 Dome change 2 2 cena 21 22 Earmould Dome 6 000 nee 19 22 Programmes s L us Gad bay ea ky OW wae Ea ee 12 13 Inserting the hearing instrument 9 Low battery warning s s sia uqa t ginge giaa Q 17 Maintenance s 0 gaa dow bees baw eS Was cow esha a 18 ON OMSWITCNE 4 2 uec dendo thse dak re Gained 4 Baas Bares 48 PRECAUTIONS rM TT 24 Programme Selector css ss saw pawasqa gua egra 412 Removing the hearing instrument 10 FRED OURS seagate see apne dacs as Toshia suyo aoe ee eek z Sound aces s Ads Bee 28 30 stand by MOS Z pep P s a age ER 14 Technical data 2223 rename tee we ea ees Tn 27 Telecoll S6 s ved eee ubere ow lE RP Pd ayaq 14 15 Telephone 14 15 Troubleshooting guide 28 31 User operated controls 4 8 Vol rmecGonltlOl 4 11 96 sas eas xac exea oOo eed RBS ORG Y RR koe Red 24 SGUCAIINGHs 233 ret ad bade Re RAP ow 9 30 33 Please ask your local hearing care professional concern
6. batteries by burning them 5 Replace spent batteries and do not leave them in the instrument for a prolonged period If your hearing instrument is equipped with a low battery warning feature replace battery immediately after low battery warning is reached 6 Used batteries can be harmful to the environment Please dispose of them according to local regulations or return them to your hearing care practitioner 25 Repairs If your ReSound hearing instrument malfunctions it must be repaired by a qualified technician Do not attempt to open the case of the hearing instrument since this will invalidate the warranty If your hearing instru ment requires service please contact your hearing care professional for assistance Technical Data Maximum Output 2cc Coupler IEC 60118 7 XE71 DVI Classic XE71 DVI Open 126 dB SPL Typical 129 dB SPL Typical 2n Troubleshooting Guide SYMPTOM CAUSE POSSIBLE REMEDY No sound e Stand By Mode e Re activate by pushing the programme selector once e Not turned on e Turn on by closing the battery door e Dead single use battery e Replace battery e Dead rechargeable battery e Recharge battery e Battery improperly inserted e Insert battery properly e Blocked earmould or tube e Clean earmould or tube blockage e Blocked sound outlet filter e Consult your hearing care professional Not loud enough e Loose earmould e Blocked earmould or dome e Change in hea
7. e instrument off open the battery compartment Many individuals use their finger tips to pull it open 3 The instrument is then switched off 4 Whenever you are not using the instrument remember to open the battery door to turn the hearing instrument off to stop battery consumption You can turn on your hearing instrument once you have placed it behind your ear and inserted the tube in your ear If you prefer not to have the device on while placing it behind your ear your hearing care profes sional can activate a function SmartStart which will delay the instrument turning on This function will prevent the hearing instrument from squeal ing while the tube or mould is being inserted in the ear It delays the switch on time by 10 seconds after closing the battery compartment A beep each second is presented during this time Inserting the Instrument with earmould 1 Hold the earmould between your thumb and index finger and position its sound outlet in your ear canal Slide the earmould all the way into your ear with a gentle twisting movement insertion can be easier if you gently pull your ear up and back with your other hand Turn the top part of the earmould gently backwards and forwards so that it tucks behind the fold of skin above your ear canal Place the hearing instrument behind your ear 5 Move the earmould up and down and press gently to ensure it is positioned correctly in the ear
8. ifferent types of radiation e g from NMR MRI or CT scanners may damage the hearing instrument Therefore do not wear the hearing instrument during these or other corresponding scanning procedures Other types of radiation burglar alarms room surveillance systems radio equipment mobile tele phones etc contain less energy and will not damage the hearing instrument They could however momentarily affect the sound quality or create strange sounds from the hearing instruments Do not wear the hearing instrument in mines oil fields or other explosive areas unless those areas are certified for hearing instrument use Do not allow others to use your hearing instrument It may cause permanent damage to the hearing instruments as well as to the hearing Impaired 5 Due to choking hazard hearing instrument usage by children or mentally challenged persons should be supervised at all times 6 Hearing instruments should be used only as prescribed by your hearing care professional Incorrect use may result in sudden and permanent hearing loss Battery Warning Information 1 Do not put batteries in your mouth as they can be harmful if swallowed If a battery is swallowed seek medical help immediately 2 Keep batteries away from children and mentally challenged persons and pets 3 Do NOT attempt to recharge batteries which are not specifically designated rechargeable as they may leak or explode 4 Do NOT attempt to dispose
9. ing disposal of your hearing instrument 35 16602400 GB 08 05 Rev B ReSound COOOL rediscover hearing Worldwide Headquarters GN ReSound A S Lautrupbjerg 9 DK 2750 Ballerup Denmark Tel 45 45 75 11 11 Fax 45 45 75 11 19 WWwW gnresound group com United Kingdom GN ReSound Ltd 1 Landscape Close Weston Business Park Weston on the Green Oxon OX25 3SX Tel O 1869 343 500 Fax 0 1869 343 466 www gnresound co uk Any issues relating to the EU Medical Device Directive 93 42 EEC should be directed to GN ReSound Australia GN ReSound Pty Ltd Unit R1 Regent Park Estate 391 Park Road Regent Park NSW 2143 Tel 02 9743 9707 Fax 02 9743 7472 www gnresound com au New Zealand GN ReSound NZ Ltd 12 Parkway Drive Mairangi Bay Auckland Tel free 0800 900 126 Fax free 0800 007 695 www gnresound co nz
10. l range there will be a more prominent beep signal indicated by a lower pitch illl Programme Selector You can have up to four different programmes on your hearing instru ment The selection of programmes can be changed by your hearing care professional 1 You can switch between programmes by pushing the programme selector once 2 You will then hear one or more beeps The number of beeps indicates which programme you have selected 3 You can always return to programme 1 by turning your instrument off and then on again or by placing it in stand by mode and then returning to its operating mode Your Programme Environments to be completed together with your hearing care professional Programme Description of when to use 1 2 13 Stand by Function In stand by mode the hearing instrument will not process sound or deliver an acoustic signal to the ear When in this mode a small amount of power will be used To put the instrument in stand by mode hold down the programme selector for 5 seconds You will hear a series of beeps and the device will be in stand by mode To return to standard mode press the programme selector once This can only be done after at least 5 seconds in the stand by mode Telephone Use p You can use the telephone with your hearing instruments Using the telephone while using your hearing instruments may require some prac
11. ring sensitivity e Excessive ear wax e Blocked sound outlet filter e Volume set too low e Reinsert carefully or consult your hearing care professional e Clean earmould or dome e Consult your hearing care professional e Consult your physician e Consult your hearing care professional e Consult your hearing care professional 29 Troubleshooting Guide SYMPTOM CAUSE POSSIBLE REMEDY Squealing e Loose earmould e The Dual Stabilizer Il system needs re initialization e Remove and reinsert e Consult your hearing care professional Dome not placed correctly e Remove and reinsert e Build up of earwax e Consult your physician e Tube connection loose e Tube to be changed e Instrument settings not optimal e Consult your hearing care professional Sound not clear or Weak battery e Replace or recharge battery distorted Poorly fitting earmould or dome e Consult your hearing care professional e Hearing instrument damaged e Consult your hearing care professional e Consult your hearing care professional Hearing instrument settings not optimal If there are any other problems not mentioned in this guide please contact your hearing care professional 31 Key Word Index Advice Adjusting to the hearing 6 Battery Changes uia eee ded be mh e eden 17 Battery compartment 4 17 COrumen eal Wax xaxa csti y ex x paw p
12. rtment to open 2 Use a magnet pin to remove the battery if at hand 3 After removing the old battery insert the new one It is important to insert the battery with the positive side in the correct position The battery door has a marking to help determine correct insertion 4 Always use Zinc Air or rechargeable batteries size 13 Tip Removing the battery when you are not wearing the instrument for a longer period will help prevent corrosion of the battery contacts 1 Maintenance Daily Maintenance It is important to keep your hearing instrument clean and dry every day To gt clean the instrument use a soft cloth If the instrument has been exposed to high humidity or perspiration use a qrying kit that is available from your hearing care professional To avoid the need for repairs 1 Never immerse the instrument in water or other liquids since this may cause permanent damage to the hearing instrument 2 Protect your hearing instrument from rough handling and avoid dropping it on hard surfaces or floors 3 Do not leave the instrument in or near direct heat or sunlight since excessive heat can damage the instrument or deform the casing Cleaning the Earmould The earmould should be cleaned regularly 1 Remove the earmould and the tubing from the hearing instrument before you clean it 2 To clean the earmould rinse with lukewarm water 3 If ear wax is stuck in the sound can
13. stand by TUNCION aac su px hee dC RU EC E e a 14 Telephone use 14 Direct audio input ia ENEE RETES 16 Low battery warning 17 Changing the battery 17 Maintenance 18 Daily maintenance 0 00 18 Cleaning the earmould 19 Cleaning the Tube and dome 20 How to apply the dome 21 Warnings and precautions 24 Repasa CTI 26 Technical Gata ies ms p RR RR baa E RE supa 27 Troubleshooting llle 28 Key word index eee eee eee 32 Your ReSound X plore Hearing Instrument Programme Selector Battery Compartment amp On Off Switch Sound Outlet 1st Microphone Sound Inlet 2nd Microphone Sound Inlet Volume Control Only on DVI and VI models O O OQ N T Direct Audio Input 8 Left Right indicator Rightz Red Left Blue 9 Battery lock 10 Model and serial number on ID plate 11 Manufacturer printed inside the battery compartment Adjusting to a World of New Sounds How to adjust New Sounds If you are inexperienced with hearing instruments it is advisable to A hearing loss is typically acquired gradually over many years You may 1 Use your hearing instruments e
14. system try to sit as close as possible to the front and use one of the microphone programmes 15 Direct Audio Input DAI Using the Direct Audio Input socket enables direct undisturbed connection to facilities such as Television Radio Remote microphone How to connect the Audio boot to the hearing instrument 1 Make sure the tip of the audio boot is placed firstly in the HAI Hearing instrument Accessories Interface 2 Click the audio boot on to the hearing instrument 3 The Audio boot is now connected How to disconnect the Audio boot 4 Push the release button on the front side of the Audio boot 5 Gently remove the Audio boot The sound source is connected to your instrument with a cable or a wireless FM system to the audio boot The audio boot will connect with a click to the hearing instrument and switch to Direct Audio Input auto matically Low Battery Warning Your hearing care professional can activate a Low Battery Warning function in your hearing instruments When the battery voltage power decreases to a certain level the instrument will emit five soft beeping signals This sequence will continue every five minutes until the instrument automatically switches off The occurrence of the sequence can differ by using rechargeable batteries and also between different battery brands It is recommended that you keep a spare battery on hand Changing the Battery 1 Gently push the battery compa
15. tice By selecting the optional telecoil programme you can improve understanding of speech when using a telecoil compatible phone Rather than picking up the sound from the telephone this programme only picks up the telephone s magnetic signal and converts it to sound Your hearing care professional can activate the telecoil When using the telecoil programme the receiver of the telephone should be held as shown in the drawing You may need to move the handset around slightly to find the best reception If you do not wish to have a telecoil programme you may still use the phone while using your hearing instrument Hold the phone close to the front microphone of the hearing instrument but not directly on it If it whistles it may take a few seconds for the instrument to adapt If the whistling continues move the telephone 2 3 cm away from your ear Some hearing instruments also have an acoustic telephone program This program might decrease problems with acoustic feedback when using the telephone Using tele loop systems Many gathering places such as schools theatres and houses of worship are equipped with tele loop systems To take advantage of such a system select the telecoil program to pick up direct sound If the hearing instrument goes dead when the telecoil program is selected the tele loop system may not be turned on or not operating correctly If a school theatre or house of worship does not have a tele loop
16. very day have become accustomed to an everyday life with fewer sounds which I ing inst ts for just le of hour also means hearing less noise than people with normal hearino SO OUr REATO u ss during the first week With your new hearing instruments you will experience many sounds that 3 Gradually increase the time you wear your hearing you may not have heard for years It will take time to get used to all these instruments sounds again Some examples of these sounds are It can take several months for your brain to get used to all the new sounds around you Start using your hearing instruments in mainly es quiet surroundings and start with a comfortable volume the hearing Turning Pages of the newspaper care professional will ensure this Listen to and get familiar with all oun hs sounds in your home such as a ticking clock water running in the pots and sat speeeti sink or silverware used on a plate In quiet surroundings converse i 7 with person know well Listen TV radio at After x 2 do you have used the hearing instruments for a while you will be ready for The sound of your own footsteps more demanding listening situations like conversation with a group of two or three people How to Use the Hearing Instrument On Off Function 1 When the battery compartment is fully closed the instrument is turned on and programme 1 will be activated 2 To turn th
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