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Azure AZ10/20 user guide

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1. ReSound Worldwide Headquarters GN ReSound A S Lautrupbjerg 9 DK 2750 Ballerup Denmark Tel 45 4575 1111 Fax 45 45 75 11 19 www gnresound group com United Kingdom GN ReSound Ltd 1 Landscape Close Weston Business Park Weston on the Green Oxon 0X25 35X Tel 0 1869 343 500 Fax 0 1869 343 466 www gnresound co uk Australia GN ReSound Pty Ltd Unit R1 Regent Park Estate 391 Park Road Regent Park NXW 2143 Tel 02 9743 9707 Fax 02 9743 7472 www gnresound com au New Zealand GN ReSound NZ Ltd 12 Parkway Drive Mairangi Bay Auckland Tel free 0800 900 126 Fax free 0800 007 695 www gnresound co nz Re S ound 15958100 GB 07 03 Rev A
2. Consult your hearing care by turning the volume control forward towards your face when you are professional if you have difficulty removing the hearing instrument wearing the instrument and reduce volume by turning it backward For each volume step you will hear a beep signal indicating the change The loudness of the beeps will increase as you turn the volume up and decrease as you turn it down If you reach the upper or lower limit of the volume control range there will be a different type of beep signal witha lower pitch Your hearing care professional may have activated a function in the hearing instrument enabling the instrument to learn how you adjust the volume control in different listening environments As it learns your volume preferences the instrument eventually changes the volume for you automatically This function can be turned off or reset by your hear ing care professional Programme Selector Standard on AZ10 B AZ10 BP and Stand by Function optional on AZ20 AZ20 P In stand by mode the hearing instrument will not process sound or deliver an acoustic signal to the ear When in this mode a small amount of power will be used To put the instrument in stand by mode hold down the programme selector for 5 seconds You will hear a series of beeps and the device will be in stand by mode To return to 1 You can switch between programmes by pushing the programme standard mode press th
3. etc contain less energy and will not damage the hearing instrument They could however momentarily affect the sound quality or create strange sounds from the hearing instruments Do not wear the hearing instrument in mines or other explosive areas unless those areas are certified for hearing instrument use Do not allow others to use your hearing instrument It may cause permanent damage to their hearing Hearing instrument usage by children or mentally challenged persons should be supervised at all times Hearing instruments should be used only as prescribed by your hearing care professional Incorrect use may result in sudden and permanent hearing loss Battery Warning Information 1 2 Keep batteries away from children and mentally challenged persons Batteries can be harmful if swallowed If you do seek medical help immediately Do NOT attempt to recharge batteries which are not specifically designated rechargeable as they may leak or explode Do NOT attempt to dispose batteries by burning them Replace spent batteries and do not leave them in the instrument for a prolonged period If your hearing instrument is equipped with a low battery warning feature replace battery immediately after low battery warning is reached Used batteries can be harmful to the environment Please dispose of them according to local regulations or return them to your hear ing care professional Repairs If yo
4. of your own footsteps How to adjust If you are inexperienced with hearing instruments it is advisable to 1 Use your hearing instruments every day 2 Wear your hearing instruments for just a couple of hours a day during the first week 3 Gradually increase time you wear your hearing instruments It can take several months for your brain to get used to all the new sounds around you Start using your hearing instruments in mainly quiet surroundings and start with a comfortable volume the hearing care professional will ensure this Listen to and get familiar with all sounds in your home such as a ticking clock water running in the sink or silverware used on a plate In quiet surroundings converse with a person you know well Listen to aTV or radio at home After you have used the hearing instruments for a while you will be ready for more demanding listening situations like conversation witha group of two or three people How to Use the Hearing Instrument Insertion of the Hearing Instrument On Off Function a l To insert the hearing instrument into your ear Your ReSound Azure hearing instrument is equipped with an on off switch integrated into the battery compartment 1 Hold the instrument with your thumb and forefin ger as shown either above and below or on the 1 When the battery compartment is fully closed the instrument is sides as illustrated turned on 2 Place the sound
5. outlet portion into your ear canal 2 To turn the instrument off open the battery compartment Many 3 Insert the instrument into your ear canal individuals use their fingernail to pull it open Note It may be helpful to pull your ear up and outward with your opposite hand while inserting 3 Whenever you are not using the instrument remember to turn it off to stop battery consumption SmartStart SmartStart allows you to insert the instrument in your ear without the hearing instrument squealing It delays the switch on time by 10 seconds after closing the battery compartment A beep each second is presented during this time By experimenting you may find a method that is easier for you When properly inserted the instrument should fit comfortably and tightly in your ear It is important that the custom shell fits correctly into your ear If the hearing instrument irritates your ear in any way please contact your hearing care professional to have the custom shell modified You should never attempt to modify the shape of the custom shell yourself Tip Opening and closing your mouth can ease insertion Volume Control on MC optional Removing the Hearing Instrument Your ReSound Azure AZ20 hearing instruments have an optional vol To remove the hearing instrument simply pull the removal cord with ume control When using the instrument you can increase the volume your thumb and forefinger and pull outward
6. EE OR 12 Telephone I iaren kia ne E re ee 14 15 LOW battery Wating anne aan 16 Changing INS DIN este tee 16 When notin US 2 0 e eee e tenet reste eees 16 MANTRA CE se mean dS agente 17 Balymantenal Brei i7 Cleaning and replacing the sound filters 18 Warnings and Bresautions arssesseee hei kese 19 21 PROD IMS ee 4s na fuera cnn cohen nee TECHN a OVE a iin gt bo etn Troubleshooting KEEWOR WAG aa anne reg ReSound Azure CIC 1 2 3 4 5 6 7 8 9 ai Programme Selector Battery Compartment amp On Off Switch Sound Outlet Microphone Sound Inlet Volume Control Removal Cord Air Vent Serial number Model o Manufacturer ReSound Azure MiniCanal Programme Selector Battery Compartment amp On Off Switch Sound Outlet Microphone Sound Inlet Volume Control Removal Cord Adjustingto a World of New Sounds New Sounds A hearing loss is typically acquired gradually over many years You may have become accustomed to an everyday life with fewer sounds which also means hearing less noise than people with normal hearing hear With your new hearing instruments you will experience many sounds that you may not have heard for years It will take time to get used to all these sounds again Some examples of these sounds are e The clock ticking Turning pages of the newspaper e Children s voices Whispers and soft speech e Car noise Birdsong The sound
7. ReSound USER GUIDE E E E E E ReSound Azure CIC and ReSound Azure MiniCanal AZ10 AZ10 B AZ10 P AZ10 BP AZ20 AZ20 P JD ReSound Azure Your new digital ReSound Azure hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss Practice and a positive attitude are important in learning to use hearing instruments While some people adjust quickly to wearing hearing instruments in their ears and hearing the new sounds other people may need more time The intent of this user guide is to provide information on the many aspects of using hearing instruments Your hearing instruments have been adjusted to your hearing loss by your hearing care professional Familiarising yourself with the functions of your new hearing instruments will help you get optimal benefit ReSound Azure is a trademark of ReSound Contents Page Illustration of the hearing instrument 4 5 Adjusting to a world of new SOUNMS 0 udn cesar ves 6 NEWSOUNGS 2 a creacunssitepdineacraupeerkeretabethstecueearcahenes 6 FIOW TO QOS ae cance be ee cheats 7 How to use the hearing INStrUMEent aaa een ana 8 On oft TUNC ON este 8 SMATLStArl use A a deathly Pe ner 8 Inserting the hearing instrument ccccccecccn 9 Volume control optional for AZ an aan ana 10 Removing the hearing Instrument ass 11 Programme sel ctol unsere E AREE
8. e programme selector once This can only be selector once done after at least 5 seconds in the stand by mode 2 You will then hear one or more beeps The number of beeps indi cates which programme you have selected 3 You can always return to programme 1 by turning your instrument off and then on again or by placing it in stand by mode and then returning to its operating mode You can have up to four different programmes on your hearing instru ment The selection of programmes can be changed by your hearing care professional Your Programme Environments to be completed together your hearing care professional Programme Description of when to use al 2 Telephone Use You can use the telephone with your hearing instruments Using the telephone while using your hearing instruments may require some practice On occasion you may notice a whistling feedback when the tele phone is held close to the hearing instrument To reduce the potential for this problem your hearing instrument is equipped with an adap tive digital feedback suppression system Stabilizer DFS which allows for use of the telephone while greatly reducing the risk of feedback Hold the phone close to the hearing instrument but not directly on it If there is feedback it may take a few seconds for the instrument to adapt and eliminate it Cellular phone If you use acellular phone you may experience a buzzing or clicki
9. he battery with the positive side in the correct position The battery door has a marking to help determine correct insertion Tip Removing the battery when you are not wearing the instrument fora longer period will help prevent corrosion of the battery contacts Cleaning and Replacing the Sound Filters Cleaning the Microphone Sound Inlet For proper function of the microphone it is important to clean the sound inlet to remove dust or other sound disturbing debris The soft brush provided with your hearing instrument can be used for this purpose Your hearing care professional can instruct you on how to properly use this tool Changing the Sound Outlet Filter Cleaning the Sound Outlet Your ReSound Azure hearing instrument may be equipped witha sound outlet filter consult your hearing care professional This filter is located at the end of the sound outlet and prevents debris from getting into the hearing instrument If the hearing instrument seems to have lost power and changing the battery does not help the filter may be blocked and needs to be changed Your hearing care professional can instruct you on how to change the filter If your hearing instrument does not have a filter ear wax and or other de bris may accumulate in the sound channel The cleaning loop provided with your hearing instrument can be used to remove this material Your hearing care professional can instruct you on how to properly use this tool W
10. hen using this tool be careful not to damage or pull the tubing placed at the opening of the sound outlet If this is pulled out the hear ing instrument may need to be returned for repair General Precautions ale Do not leave your hearing instrument in the sun near an open fire or in a hot parked car Do not wear your instrument while showering swimming in heavy rain or ina moist atmosphere such as steam bath or sauna Should your hearing instrument become wet or moist use the drying kit that your hearing care professional has recommended Do not place the hearing instrument in a very warm place to remove moisture for example the oven or use a hair dryer Direct or indirect heat can damage the instrument Remove your hearing instrument when applying such things as cosmetics perfume aftershave hair spray and suntan lotion These might get into the instrument and cause damage General Warnings As Consult a physician if you discover a foreign object in your ear canal if you experience skin irritation or if excessive ear wax accumulates with the use of the hearing instrument Different types of radiation e g from NMR MRI or CT scanners may damage the hearing instrument Therefore do not wear the hearing instrument during these or other corresponding scanning procedu res Other types of radiation burglar alarms room surveillance sys tems radio equipment mobile telephones
11. ng noise This is caused by the strong signal of the cellular phone Consult with your hearing care professional for options to improve the sound quality Low Battery Warning Maintenance Your hearing care professional can activate a Low Battery Warning Daily Maintenance function in your hearing instruments When the battery voltage power It is important to keep your hearing instrument clean and dry every decreases to acertain level the instrument will emit five soft beeping day To clean the instrument use a soft cloth If the instrument has signals This sequence will continue every five minutes until the instru been exposed to high humidity or perspiration use a drying kit that is ment automatically switches off It is recommended that you keepa available from your hearing care professional spare battery on hand Changing the Battery To avoid the need for repairs 1 Never immerse the instrument in water or other liquids since this may Cause permanent damage to the hearing instrument 2 Protect your hearing instrument from rough handling and avoid dropping it on hard surfaces or floors 3 Do not leave the instrument in or near direct heat or sunlight since excessive heat can damage the instrument or deform the casing 1 Open the battery compartment completely by using your fingernail 2 After removing the old battery insert the new one 3 Always use Zinc Air size 10A It is important to insert t
12. ur ReSound hearing instrument malfunctions it must be repaired by a qualified technician Do not attempt to open the case of the hear ing instrument since this will invalidate the warranty If your hearing instrument requires service please contact your hearing care profes sional for assistance Technical Data Maximum Output 2cc Coupler IEC 60118 7 AZ10 AZ10 P AZ10 B AZIO AZ20 AZ20 P 108 dB SPL Typical 113 dB SPL Typical 108 dB SPL Typical 114 dB SPL Typical 108 dB SPL Typical 113 dB SPL Typical Troubleshooting Guide SYMPTOM CAUSE POSSIBLE REMEDY No sound Not turned on Turn on by closing the battery door Dead battery Replace battery Battery improperly inserted e Insert battery properly Blocked sound outlet filter Change filter or consult your hearing care professional Not loud enough Change in hearing e Reinsert carefully e Excessive ear wax e Consult your physician Blocked sound outlet filter Change filter or consult your hearing care professional Volume set too low Consult your hearing care professional Squealing Instrument not inserted correctly Remove and reinsert Dual Stabilizer II needs re initialization Consult your hearing care professional Build up of earwax e Consult your physician Instrument settings not optimal Consult your hearing care professional Sound not clear or Weak batter
13. y Replace battery distorted Hearing instrument damaged Consult your hearing care professional Hearing instrument settings not optimal Consult your hearing care professional If there are any other problems not mentioned in this guide please contact your hearing care professional Key Word Index Adjusting to the hearing instrument cccccc ccn 6 Bein g Xel ARE ERIERELEEUENEERDFERENEREUENEGERERREUEUEERE 16 Battery COMPARA sera 4 CEFUMEN CAIWAX cence ee 24 Cleaning the instrument seen ay Inserting the hearing instrument 00 0 0 c cece eee 9 Low battery Warning een en 16 Maintenance 2 ee ee 17 OMT SING n esed EEEE nee nae cee are Chace abe 8 PFECAULIONS ence ence ees 19 PROBTAMIME SEIELLOR ker 12 Removing the hearing instrument 0000 2 2000s 11 R pa S neern Aa i en een een 22 Sound disappeared en rer 24 Sund outlet MINED nes acces ehe are te en 18 SEAN by MOHE est a an ceded ars 13 Technical dala erenneren a eked shouts meh rR 23 Tee NOMI SIS ee ae E ea aan nee Re TORU NES ONS PN een 24 User operated Controls arena ea 8 NAV TNIV IMS pci ne na een 19 TMS Eee oe Sune nate tone ne 24 3 Please ask your local hearing care professional concerning disposal of your hearing instrument Any issues relating to the EU Medical Device Directive 93 42 EEC should be directed to GN ReSound A S C Faceplate Electronics by GN ReSound A S a

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