Mikogo Web Conferencing & Remote Support: User Guide
Contents
1. lt E s41 PM Mikogo User Guide 484 mikogo Furthermore along with the M icon a Mikogo shortcut icon will appear on your computer desktop For future reference you can double click on this shortcut to start Mikogo Click on the icon in your system tray and select Settings Under the Account tab you will be asked to provide your Username the Password and Your Name Please note that your password and username were sent to you in the original email To start a session enter your usemame organizer password and your name If you dont have a usemame go to www mikogo com and register for an account Usemame Need an account Password Forgot your password 7 Save user name and password Load Mikogo at startup Hide splash screen on startup By ticking the Load Mikogo at startup box you can configure Mikogo to start automatically when you switch on your computer This way Mikogo will always be available in the background and by simply clicking on the icon in your system tray you can start a session at your convenience Start a Session To start a session click the M icon in your system tray and select Start Session Mikogo User Guide Join Session Scheduler Settings Create account Exit Tu 4 48 PM After you click on Start Session the Session Information window will appear indicating that your session has instantly started The Session Info window contains all2. may switch the viewing direction enabling one of the participants to become the presenter and share their screen Thanks to this feature you can either share your screen or you can allow one of the session participants to share their screen To switch presenters click on the GJ icon and select Switch Presenter Pause Transmission Whiteboard witch Presenter Remote Control Send Files Naturally you may switch between different presenters as often as you wish In general the participant who is currently sharing their screen i e the presenter will have a mE icon whereas the participants who are viewing the screen of the presenter will have a mE icon Prior to transmitting their screen the respective participant will always be asked whether they are willing to accept before becoming the presenter and sharing their screen with all participants Switch Presenter Request M Do you wish to become the presenter ve Before you accept by clicking Yes please close all confidential windows Application Selection Remote Control Not only can you view the screen of one your participants but you may also assign Remote Control to one of your participants l e while you are sharing your screen one of your participants may be granted control over both your mouse and keyboard This can easily be accomplished by clicking on the GJ icon and selecting Remote Control Mikogo User Guide Pause Transmission Whiteboard Sw
3. ID e Recording Settings e Pause Transmission Settings e Initial Viewing Direction Selecting a predefined Session ID allows you to use the same ID repeatedly for future sessions However please note that if you select your preferred ID and someone else has already saved that exact same ID in their own settings you will be allocated a unique Session ID As an additional security measure you can set a Session Password prior to starting the session To set a session password check the box next to Use a session password and enter the password in the respective field If you set a session password the session participants require not only the 9 digit session ID but also the session password to join your session The password needs to be entered within the Mikogo Session Password window depicted earlier in the Mikogo User Guide on page 6 Setting a session password is only available prior to starting a session via the Mikogo Settings window By default when you pause transmission during a session the text displayed to your participants will Mikogo User Guide 484 mikogo read as Pause However you may change this by adjusting the field below Pause Text More information on the Pause Transmission feature is available on page 7 To assist Mikogo users in remote support situations the software allows you to predefine the Initial Viewing direction of the screen sharing as well as remote control abilities prior to starting a session This a
4. Mikogo Web Conferencing amp Remote Support User Guide Windows Version Table of Contents Register an ACCOUNT uressabas dios iio dos 3 Download the SOMWAaTe usares Gare a a TS Oi ed oa 3 Start AOS ON rro pe 4 Informing your Participants to Join the SESSION ccccceccccccccccccccccecccescccecces 6 MIKOGO FEatures cosida solera parana 7 Pause Transmission Whiteboard 7 Switch Presenter 8 Remote Control 8 Send Files 11 Application Selection 12 Lock Session 13 Back Monitor 14 Recording amp Playback 15 Session Information 18 Al APA o OS 19 Usina the SCNEGUICT assistance 19 How to Schedule a Session 20 Sending the Session Info to Participants 22 Starting a Scheduled Session 22 How Participants Join the Session 24 Using the Same Session ID for Future Sessions 25 Start a Scheduled Session at Any Time 25 Voice Conferencing SONVICO espro caricias ss 26 A o E 26 SUPPO POr copras nieri rdssaiadai on eras cat erat adas 29 Mikogo User Guide 484 mikogo Register an Account In order to host a session you need to be a registered user On the other hand participants who are invited by the session organizer to join a session do not need to be registered in order to participate To register for an account please go to www mikogo com account register php and fill in the required fields Upon completing the registration you will receive an email confirming your account activation along with your username and password Th
5. at you had last time Voice Conferencing Service If you require a conference calling service feel free to use the provided Mikogo numbers The organizer and participants can call an appropriate number based on location and enter the current session ID They will then be connected in a conference call USA 1 641 715 3762 Canada 1 641 715 3762 Great Britain 44 0 870 223 3543 Germany 49 0 1805 009 491 Austria 43 0 820 4011 5441 Switzerland 41 0 848 560 351 Ireland 353 0 818 270 080 Netherlands 31 0 870 001 915 Belgium 32 0 70 359 873 France 33 0 826 109 023 Spain 34 902 881 244 Italy 39 848 391 826 Mikogo does not charge fees for this service However a calling fee may apply where the amount will depend on your telephone provider Such fees would be applicable to the session organizer and each participant Change Settings Mikogo offers a variety of settings which can be easily enabled and disabled Some settings can be made effective for entire sessions and can only be changed prior to starting a session while others can also be changed during a session Prior to starting a session click on the icon in the system tray and select Settings Within the Preferences tab you can select which applications you are willing to share with the other session participants and those applications you would rather keep hidden In the upper right hand corner of the tab you will find a checkbox titled Show new appl
6. day Copy Invitation Email Invitation The session will begin and you will receive the Session Info window containing the exact same ID as assigned in the Scheduler In the above example it would be 246 115 823 Once you have started the session the session will be highlighted in green in your Scheduler indicating that the session is now in progress Mikogo User Guide With the scheduler you are able to manage your scheduled sessions You can schedule new sessions and view edit or start scheduled sessions Furthermore you can invite the session participants prior to the sessions and send session information by email Date Time Duration Topic Organizer Session ID Password 2009 01 15 12 48 PM GMT 01 30 min Company ABC John 736 803 784 2009 02 06 11 30 AM GMT 01 30 min Software demo with XYZ John 524 644 209 123456 F Session is already in progress F Session is scheduled for today Copy Invitation Email Invitation How Participants Join the Session Once you have started your session participants can go to www mikogo com click on Join Session and enter the session ID In this case they will be joined instantly and can view your screen in real time However if for some reason your participant attempts to join before you have in fact started the session the participant will arrive in the waiting room Mikogo User Guide Mikogo Topic Wednesday weekly meeting with Sales Organizer John Partic
7. e email address you supply is automatically registered as your username These details email address and password are needed to start a session Please note that you are required to supply a valid email address for registration purposes such as confirming your username and password Download the Software To download the Mikogo software click on the download link in the confirmation email that you received Alternatively you may download the software directly from the Mikogo homepage http www mikogo com A window as pictured below will instantly appear stating that you have chosen to open the Mikogo Starter exe file Click Save and save the file to the desktop of your computer Once the download is complete double click on the file to run the software File Download Security Warning gee Do you want to run or save this file E Name mikogo starter exe Type Application 1 59MB From www mikogo com While files from the Intemet can be useful this file type can potentially harm your computer If you do not trust the source do not run or save this software What s the risk Upon opening the Mikogo Starter exe file the M icon will appear in your system tray in the lower right corner of your screen next to the computer s clock At approximately the same moment a message will appear above the icon announcing that Mikogo has started Mikogo has started Click on the icon in your system tray to start a session
8. ed with your participants in a Mikogo Web Conference Mikogo Features To make the most of your session and the Mikogo features click on the CJ icon in your system tray to open the following menu ZA mikoso Pause Transmission Whiteboard Switch Presenter Remote Control Send Files Lock Session Application Selection Back Monitor Recording Scheduler Session Information End Session 4 55 PM Pause Transmission During an online meeting you are free to suspend transmission of your screen in order to browse through confidential files or applications To do so click on the GJ icon and select Pause Transmission If you wish to return and transmit your screen click on the M icon again and select Continue Transmission Fause Transmission Continue Transmission Whiteboard Whiteboard Switch Presenter Switch Presenter Remote Control Remote Control Send Files Send Files Whiteboard For demonstration purposes the current presenter can click on the GJ icon and select Whiteboard to open the Mikogo Whiteboard toolbar This is ideal for drawing the participants attention to certain areas on the presenter s screen as well as collaborative brainstorming To delete all drawings made but keep Mikogo User Guide JA mikogo the toolbar open click on the x To close the toolbar click on the in the top right corner iss BDO Switch Presenter At any point during the session you
9. ications By checking this all new applications opened while you are presenting your screen will be instantly visible for the other participants Mikogo User Guide Mikogo Session Information LL Taskbar 4 System M Mikogo Mozila Firefox O Inbox Microsoft Outlook 7 Mikoao User auide Enable viewer pointer Quality Speed Enable instant screen build up Max Speed Hide desktop wallpaper High Speed 9 Standard Settings 5 High Quality At the bottom of the window there are three checkboxes Enable viewer pointer Enable instant screen build up and Hide desktop wallpaper Checking or unchecking the first checkbox will affect the ability of the participants to click and show their mouse cursor while the organizer is presenting their screen By ticking Hide desktop wallpaper the presenter s wallpaper will be replaced by a blank solid color This can improve screen sharing speed especially if you have a high definition image as your desktop wallpaper By ticking the Instant Screen Build Up box your participants will see any screen changes you make in faster response time Mikogo achieves this by displaying screen changes on the participant s screen as and when screen data arrives This will ensure that screen updates are displayed as fast as possible If you prefer to update the participants view only after all changes have been transmitted simply disable the screen build up by un ticking the checkbox You can also adju
10. ipant Paul Start 2009 03 18 14 00 GMT 01 Duration 20 min session ID 246 115 823 Conference Call Information Please wait The session has not started yet You will be connected automatically when the organizer starts the session USA 1 712 432 2807 Canada 1 712 432 2807 Great Britain 44 0 844 581 9167 Germany 49 0 1 805 009 491 To join the conference call dial one of the phone numbers below and enter the following ID when prompted 246 115 823 a The instant you start the session all participants currently in the waiting room will automatically enter the session and can then view your screen live Using the Same Session ID for Future Sessions For any scheduled session the same session ID will always be saved in the Scheduler and you may start a session with this ID at any time you wish This allows you to save multiple session IDs which you can use repeatedly and send them in advance to your session participants Start a Scheduled Session at Any Time Please note that you do not have to start the session at the exact time that was scheduled Say for example you scheduled a session last week and today you now wish to start another session but you want Mikogo User Guide to use the same ID In this case open the Scheduler select the session with the session ID you wish to use and click Start The session will begin and the Session Info window will appear containing the same ID th
11. itch Presenter Remote Control Send Files When you place your mouse cursor over Remote Control a list of your participants will appear to the side You may then choose which participant you will grant remote control to The selected participant will then receive a notification message informing them that they now have Remote Control You have remote keyboard and mouse control lt M PM The participant who has received remote control will notice a change of color of the Mikogo icon in their system tray For the session organizer who granted the remote control to the participant the icon will take on a blue color M and they will be notified that their participant now has remote control John has remote control Press Ctrl F12 to regain keyboard and mouse control Please note that remote control can only be enabled if the session organizer allows it In order to regain complete remote control click on the M icon and select Disable Or alternatively you can achieve the same result by pressing Ctrl F12 Switch Presenter Disable Ctrl F12 Send Files Lock Session Y John Alternatively when one of your participants is currently presenting their screen you can in fact request remote keyboard and mouse control over their screen This is accomplished in one of two ways 1 Firstly the participant in question i e the current presenter is able to grant Remote Control of their screen to other par
12. ize playback window A couple of points to note 1 As mentioned above the sessions are recorded in a proprietary file format bs4 and can just be played back with the Mikogo Session Player Exporting the recorded session into a different file format is not supported If you are after a previous version of the Session Player they are available on the Mikogo Blog http www mikogo com 2009 02 11 recording meeting v203 2 There needs to be at least one participant in your Mikogo session to record the session If you don t have any participants in your session you can still click on Start recording but Mikogo will not record your screen 3 Only your screen will be recorded Audio is not supported Session Information If a new participant wishes to join while during a session and you are after the Session ID click on the M icon and select Session Information Back Monitor Recording r Scheduler End Session The Session Information window will appear as it did when you started the session Your participant can then go to www mikogo com click on Join Session enter the session ID and they will then join your session Mikogo User Guide 484 mikogo To end a session click on the GJ icon and select End Session Your participants will receive a notification End Session that the session has ended ZA mikoso Pause Transmission Whiteboard Switch Presenter Remote Control Send Files Lock Ses
13. ked Save they can then open the file by double clicking on it which essentially runs the file Participants are not required to register on the homepage nor download the Mikogo Starter file When your participants run the Mikogo exe file the Mikogo Session Login window will automatically appear as shown below Mikogo Session Login MI Session ID Your Name Before clicking on Join Session your guests will be asked to enter the Session ID along with their name If you have selected to host a password protected session your guests will have to enter the Session Password in a second window as depicted below in order to join the session Mikogo Session Password This session is password protected Please enter MI the session password SessionID 803 463 826 Password For further information on how to set a session password for your online meetings please refer to Change Settings on page 28 Alternatively participants can visit http join mikogo com enter the session ID and their name and click on Join Session This will prompt them to run or save Mikogo exe with the particular session ID already saved for them in order to connect directly to the organizer s session Mikogo User Guide 484 mikogo Note when a participant has joined the organizer s session the organizer s system tray icon will change to M while the participant s system tray icon will appear as q At this point you are now connect
14. kogo User Guide Failed to join the session Session has been locked lt E 5 41PM Naturally the room can be re opened for new participants Simply click on the CJ icon and select Unlock Session Room Send Files Application Selection Back Monitor Recording Back Monitor To give the presenter an exact representation of what their participants are able to see during the session Mikogo contains a Back Monitor Application Selection Recording r Scheduler Session Information By clicking on the M icon and clicking Back Monitor the presenter will gain a small window on their screen which will show them exactly what their participants can see at any point in time Mikogo User Guide 484 mikogo To start recording your session click on the M icon move your mouse over Recording and click Start Recording amp Playback Back Monitor Scheduler Pause Resume Session Information Stop End Session Cancel If this is the first time you have recorded a session you will be asked where you want the recording to be saved We suggest that you save the recordings under My Documents Mikogo records but you can of course select your preferred folder Keep in mind that after selecting your preferred location Mikogo will automatically save your future recordings to this location Browse for Folder Please select the location where you wish to save the recording gt Ly My Chat Log
15. llows the organizer to start a session and then view the participant s screen with their consent upon joining the session It is also possible to choose or change the saving location of your recordings Simply click on the icon to the right of the field under Saved Recording Location A window will open allowing you to select the new location for saved recordings More information on the Recording feature on page 14 If required you can click on the Connection tab to manually enter your proxy settings before you start your sessions Mikogo is firewall friendly and detects proxy settings automatically In the Mi event that you cannot start sessions please verify that you are connected to the Intemet and that no personal firewall on your computer is blocking Mikogo In the rare case that Mikogo cannot detect your proxy settings automatically you can enter the proxy settings below If you still cannot connect please contact your network administrator and ask for the proxy settings of your network Proxy Address Proxy Port emmy iL 2 HTTPS Proxy O SOCKS4 Proxy Proxy Usemame Proxy Password SOCKS5 Proxy Web Proxy Proxy Domain Support Forum You will find our Support Forum at http www mikogo com support forum Feel free to post any questions or comments you may have Our moderators monitor the Forum and reply constantly Mikogo User Guide
16. lowing Topic Start including date time and time zone Expected Duration Recurrence Pattern Your Name Session Password O UU ha WYN Mikogo User Guide To schedule a new session or to edit a scheduled session please fill out the following Topic Start 2009 09 14 18 35 2 GMT 02 y Duration Recurrence Pattern Your Name Session Password optional Include Conference Call Information Use Mikogo Conference Call Service Use pour own Conference Call Service Remind Me When you have filled out all the fields you require click Save You will then see your Scheduler again containing the new scheduled session Of course you are able to click Edit and add several sessions to your Scheduler as seen below Mikogo User Guide Scheduler With the scheduler you are able to manage your scheduled sessions You can schedule new sessions and view edit or start scheduled sessions Furthermore you can invite the session participants prior to the sessions and send session information by email Date Time Duration Topic Organizer Session ID Password 2009 01 15 12 48 PM GMT 01 30 min Company ABC John 736 803 784 2009 02 06 11 30 AM GMT 01 30 min Software demo with XYZ John 524 644 209 123456 Wednesday 2 00 PM GMT 01 20 min Wednesday weekly meeting with John 246 115 823 sales123 F Session is already in progress F Session is scheduled for today Stat Edit Delete Copy Invitation Email In
17. nitor Recording Scheduler Session Information Upon clicking on Application Selection a new window will open showing all the applications currently running A green checkmark to the left of the application icon indicates that this respective application will be transmitted An unchecked box indicates that this application will not be transmitted and instead the session participants will only see a blue area The window below the checkboxes provides an instant preview of what your session participants will be able to see With Application Selection you can assure yourself that you will only show the desired applications that are relevant for your session purposes Mikogo User Guide Mikogo Session Information M ewe System M Mikogo 8 Mozila Firefox Enable viewer pointer Enable instant screen build up Hide desktop wallpaper The Application Selection settings can also be adjusted prior to a session Please refer to Change Settings on page 26 Lock Session Once you have started a session and all your invited participants have joined you are able to lock the session room in order to prevent unauthorized people from joining To do so click on the GJ icon and select Lock Session Send Files Application Selection Back Monitor Recording Even if someone has the current session ID and password once the session is locked they will be denied access and informed of this via a small notification window Mi
18. om within the Mikogo menu or the participant can simply press Ctrl F12 We recommend not using your mouse and keyboard once you have granted remote control to your organizer or participant unless you wish to disable control and click Ctrl F12 Mikogo User Guide 484 mikogo Send Files You can transfer files at any point during an online meeting Click on the M icon and click Send Files Switch Presenter Remote Control Lock Session Upon clicking Send Files a new window will open where you can select the file you want to transfer to your recipient s Send Files Recipients John Remove Files Once you have added your files and clicked on Send your recipient s will be notified that you are requesting to send them a file The recipient s can either accept or decline to receive the file If the recipient s accept the file they may select the appropriate place where to save the file on their computer Mikogo User Guide File Transfer John wants to transfer 1 files to your computer The total size of all files is 24 064 KB Example doc 24 064 KB CAU sers Documents Mikogotfiles Always apply to files transferred by this user Application Selection You can select which applications you want to share with your participants and which applications you would rather keep hidden To select specific applications click on the GJ icon and select Application Selection Lock Session Back Mo
19. s gt de My Received Files My Stationery Lo Notes Je Photos If you later wish to change the saving location please refer to Change Settings on page 28 When you are recording a session a red circle will show up in the Mikogo menu which indicates that you are currently recording your session During the recording you have the following options 1 Pause Recording will be paused and can be resumed at any time If you paused the recording a blue icon will be shown in the Mikogo menu 2 Stop Recording will be stopped and saved in your chosen location see above 3 Cancel Recording will be stopped but not saved Mikogo User Guide Application Selection Back Monitor Application Selection Back Monitor Start Pause Scheduler Scheduler Resume Session Information Session Information Stop End Session End Session Cancel It s important to note that session are recorded in proprietary format and can only be played back with the Mikogo Session Player The Session Player is located in the Mikogo program folder Alternatively the Session Player can be downloaded from http www mikogo com downloads session player exe Mikogo Mm Mikogo ye Remove Mikogo gt Session Player DS E gt lt _J a LOUODAOOOOOOODAODOOOODAADOODODOAOOOODOOOUO OOOD OOOOOODAA DOODO OAOOUODOODO OOOD OOO OOODAODUODODOOOOOO OOD OOODOODUO OTADAN DNNN Session ID mux mem m
20. sion Application Selection Back Monitor Recording Scheduler Session Information q QqQ uAAAAkAKAK lt AA gt A gt A sve If you are a participant taking part in an online meeting hosted by the session organizer you may leave the session at any time by clicking on the x icon in the upper right corner of your viewer window Alternatively participants may click on their mE icon in the system tray and select Quit Session ZA mikogo D Send File Zoom Y Recording gt Participants gt Scheduler 2 50 PM Using the Scheduler The first o to note is that you can open your Scheduler before you start a session or during a session Click on the icon in the system tray select Scheduler and the Scheduler window appears Mikogo User Guide JA mikoso Start Session Join Session Settings Create account Exit With the scheduler you are able to manage your scheduled sessions You can schedule new sessions and view edit or start scheduled sessions Furthermore you can invite the session participants prior to the sessions and send session information by email Date Time Duration i Organizer Session ID Password F Session is already in progress F Session is scheduled for today Copy Invitation Email Invitation How to Schedule a Session To add a new scheduled session click on New The window seen below opens and you can then set the fol
21. st the Quality Speed settings Max Speed will enable screen sharing in just black and white but will improve the speed of screen sharing and is ideal for remote support situations The High Quality setting will transmit the presenter s screen in true color and at its best quality Naturally the Application Selection settings including Hide desktop wallpaper and Instant Screen Build Up can also be adjusted during an online session For further details please refer back to Application Selection on page 12 Under the Start Options tab it is possible to change a few different settings before you start a session Mikogo User Guide Mikogo Settings You can set a preferred session ID define a session password configure to record all your sessions automatically show or hide the participant list to participants define the text displayed to viewers when you pause the transmission and set the saving location for your recordings Use the following session ID Use a session password Automatically start recording Y Show participant list to participants Pause Text Pause Initial Viewing Direction O Share your screen View another s screen View amp control another s screen Select initial viewing direction at start of session Saved Recording Location C Users Documents Mikogo Records Settings that can be changed include e A predefined Session ID e Using a Session Password as well as a Session
22. the relevant information that is required for your participants to join the session Most importantly this includes the Session ID Mikogo Session Information Tell all participants MJ goto join mikogo com enter the Session ID 270 060 736 Enter your name and then click Join Session Now all participants can see your computer screen To end this session click on MK icon in your system tray Invite participants 5 Email Session Information Copy Session Information Copy Session ID Participants O 0 14 17 time left for first participant to join Please take note that you have a 15 minute time limit upon starting the session in which the first participant needs to join Otherwise the session will automatically end Once the first participant has joined the time limit ends and you can enjoy the session for as long as you wish Mikogo User Guide 484 mikogo Informing your Participants to Join the Session For participants to take part in your session they can go to www mikogo com and click on the Join Session link in the upper right corner of the Mikogo homepage A file download window will appear notifying them of their selection to open Mikogo exe At this point participants need to click Run or Save File depending on the Web browser they are using If they clicked Run initially for security reasons a second window will appear where your participants need to confirm by clicking Run again If they clic
23. ticipants via the Mikogo menu By clicking on their GJ icon the current presenter can open the Mikogo menu and select Remote Control Mikogo User Guide Pause Transmission Whiteboard Switch Presenter Remote Control Send Files The presenter can regain remote control at any point by clicking on their new GJ icon and selecting Disable from within the Mikogo menu or alternatively by pressing Ctrl F12 2 Alternatively if you are the session organizer you are able to Request Remote Control from the participant who is currently presenting their screen To do so click on your GJ icon and select Request Remote Control This is ideal when you have asked someone to join a Mikogo session and you wish to switch presenter to them and request remote control to assist them via remote support ZA mikoso Quit Session Switch Presenter gt Send File However take note that before receiving remote control of your participant s screen that participant must first accept your request Remote Control Request Do pou want to give keyboard and mouse control to John To regain keyboard and mouse control press Ctrl F12 Via either of these methods the current presenter will notice a change in the color of their Mikogo icon CJ indicating that another participant has remote control of their screen To end the remote control function the session organizer can either click on their M icon and select Stop Remote Control fr
24. um Time 0 00 00 0 00 00 To playback a recorded session click on the icon in the Session Player and locate the recorded file from your chosen location for Mikogo recordings Mikogo recordings are saved in bs4 format Mikogo User Guide gt Select file to open de Mikogo records v Search P Favorite il D 20090211135016 207408858 ED GR File name 20050211125016 207408858 When you open a new recording for the first time an Index missing window will pop up and asks you to index the recorded file Indexing allows you to jump back and forth randomly to different positions in the recording during playback and therefore recommended that you click Yes Index missing CA His recommended that you select to index your recorded file Indexing MO the file can provide faster playback especially for larger files above a few minutes Click Yes to create an index now After indexing the recording you can playback and watch your session The Session Player control panel gives you the following options during playback Mikogo User Guide P Session Player 20090211135016 207408858 bs4 o Bil gt A DADON ONO DANa Session ID 207 408 858 Time 00 00 23 00 00 49 From left to right 1 Open recorded session Stop playback Play Pause playback Decrease playback speed Increase playback speed Rewind 2 seconds Forward 2 seconds Automatic zoom Se eS E Se Maxim
25. vitation Sending the Session Info to Participants From the images above you can see a few buttons at the bottom of the Scheduler Click on your session of choice and then click Email Invitation Alternatively you can click on Copy Invitation and then paste the info into a new email This will contain all the info that you included when you made the new scheduled session Naturally you can send this information to your participants days before the session begins to notify your participants in advance of the upcoming session Starting a Scheduled Session To start a scheduled session open your Scheduler click on the session so it is highlighted in blue and then click Start In order for a scheduled session to start you have to open your Scheduler and click Start Sessions will not begin automatically simply because the scheduled time and date has been reached this is for security reasons Mikogo User Guide With the scheduler you are able to manage your scheduled sessions You can schedule new sessions and view edit or start scheduled sessions Furthermore you can invite the session participants prior to the sessions and send session information by email Date Time Duration Topic Session ID Password 2009 01 15 12 48 PM GMT 01 30 min Company ABC 736 803 784 2009 02 06 11 30 AM GMT 01 30 min Software demo with XYZ 524 644 209 123456 F Session is already in progress F Session is scheduled for to
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