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NEC NEC NaViSet Administrator 2 User's Guide
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1. 41 NAVISET ADMINISTRATOR 2 USER S GUIDE 4 lf the Windows computers on the network are part of a Windows Workgroup and not a Domain the default UAC User Account Control security settings will not allow access to WMI even if the Firewall is disabled Installing the DDC CI or RS232 WMI Providers on the computer will automatically configure the security settings to allow access Device Configuration The following pages show all of the different devices and configurations that can be used with NaViSet Administrator For each type the device configuration connections settings and important points to note are shown 42 NAVISET ADMINISTRATOR 2 USER S GUIDE Desktop display s connected to Windows Computer Configuration Overview One or more desktop monitors connected to a Windows computer The DDC CI WMI Provider can be optionally installed on the computer to provide advanced information for all displays and is required for two way control of NEC displays Configuration Features 1 Basic information about the main display such as Model Name and Serial Number without requiring the DDC CI WMI Provider to be installed 2 Communications with the display s via the video graphics card and standard video cables so no additional cabling is required 3 Supports WMI Scripting when using DDC CI WMI Provider See Appendix G on page 111 Connection Overview Select device type Windows computer on LAN WMI DDC CI WMI Pr
2. Note The RS232 and DDC CI WMI Providers cannot both be installed at the same time ona computer The NaViSet Administrator WMI Providers should be installed on all remote computers that have compatible NEC display monitors The WMI Provider receives queries and commands from the NaViSet Administrator application via WMI and communicates these commands to the display via DDC CI or RS232 The WMI Provider is a supplier or provider of the monitor metadata to the NaViSet Administrator application It is a completely background process that gets loaded temporarily whenever a request or command is received and has no direct interaction with the users on the remote computers In order to perform adjustments and advanced query functions it is necessary to install one of the NaViSet Administrator WMI Provider on each remote Windows computer If the WMI Provider is not installed then NaViSet Administrator can still gather basic information about the main display connected to the computer by using standard built in WMI classes This information is limited to static metadata and so no adjustment of the display is possible This basic information is available regardless of the model or make of display connected The NEC WMI Providers create a standard WMI Object that can be accessed not only from the NaViSet Administrator application but also 3rd party asset management applications and also several other WMI interfaces such as VB Scripts 111 NAVISET A
3. VAKo alice an DAN NaViSet Administrator SE Control RS 232C Control RS 232C to 1 RS 232C T W 232C OUT RS 232C INA RS 232C OUT COM 2 olal old DAP Control RS 232C Aola cold DAN Control RS 232C Note Video connections not shown for clarity Optional connections and devices shown in gray RS 232C f W 232C OUT RS 232C IN to 232C OUT Restrictions Each display on each daisy chain must have a unique Monitor ID Configure COM ports and Monitor IDs in the RS232 WMI Provider configuration utility See Appendix E on page 107 RS 232C cables must be crossover NULL modem type Monitor IDs do not have to start at 1 Security is provided by WMI access restrictions The Windows computer must be running in order to communicate with displays For fastest performance use the LAN to RS232 Bridge or direct LAN connection See Appendix A on page 99 for comparisons between the LAN to RS232 Bridge and RS232 WMI Provider The RS232 Provider cannot be installed at the same time as the DDC CI WMI Provider 46 NAVISET ADMINISTRATOR 2 USER S GUIDE NEC large screen display s with SBC and dual LAN connections Configuration Overview Large screen display with SBC Single Board Computer connected to the LAN The large screen display is also connected to the LAN directly Configuration Features 1 Displays can be controlled even if the SBC is shut down or non functional 2 Displays can
4. string Monitor ID Type absolute value PA Series DNS Host Name Type string gt Misc Item Time Stamp Type string 77 NAVISET ADMINISTRATOR 2 USER S GUIDE Note Notall devices will support all of the controls listed Next select the Output tab The results of a query can be saved to the database by selecting Save results to database This allows the results of a particular query to be viewed later in the Report History If this option is not selected then the results of the query will only be available in the output format selected The results of a query can also be saved to a file in any of the following formats by selecting Output To File and clicking Select and selecting an output file name and type e Excel spreadsheet in xls or xlsx format e Tab delimited text file Comma delimited text file If an Excel spreadsheet is selected the formatting of the spreadsheet can be selected to either Default or Plain The Default formatting applies cell coloring to make data easier to read Note ifthe Preferences setting Open report files on completion is selected then the default application associated with the selected file type will be used to open the file once the report has completed i a New Report Settings Devices Query Items Output Output Options V Save results to database T Output to File Next click the Summary tab
5. L Note There are several different methods of accessing NEC large screen displays remotely Please see Appendix A on page 99 which provides a comparison of the different types their benefits and drawbacks Using the RS232 WMI Provider with a large number of displays connected can result in slow operation since connectivity with each display must be confirmed before a command can be performed and is therefore not recommended Configuring Unlike the LAN to RS232 Bridge utility the RS232 WMI Provider must be locally configured with the number of displays connected the Monitor IDs for each display and the RS232 COM port s on the host computer to use A utility application called RS232 WMI Provider Configuration Utility is installed with the RS232 WMI Provider to allow these configurations to easily be made This is accessed from the Start Programs NEC Display Solutions RS232 WMI Provider menu i NEC NaViSet Administrator RS232 WMI Provider Configuration Utility COM Port settings Configure the COM ports and Monitor IDs that the RS232 WMI Provider will use COM ports Monitor IDs connected to COM 1 COM1 r Restore default port settings Clear all port settings Test COM 1 Monitor ID 1 Configuration summary COM 1 ID 1 1 displays Functionality settings Create virtual instance for Monitor ID ALL if 2 or more displays are on a COM port Allows commands to be se
6. e IP Address or Hostname of the LAN connection on the first display on the daisy chain 2 Mas A w ad ALAA ANG e Lowest Monitor ID in the daisy chain e Total number of displays in the daisy chain nTa Fana VA a a Taa AAA The Monitor IDs for each of the displays in the daisy chain are shown in parentheses in the display reference names in the device tree A F aT an LD Lh Aes jas ad A LA gI POO GAA PD SIA ASONI SS PIIN IONII 27 NAVISET ADMINISTRATOR 2 USER S GUIDE Adding a single NEC projector connected to LAN Add a device to Reception Device Type E Windows computer on LAN WMI NEC large screen display connected toLAN This is the first display in a daisy chain Mem NEC projector connected toLAN IP Address or Hostname Note Projectors connected to a computer by RS232 and using the LAN fo AS232 Bridge will not appear in the Browse dialog and the IP address must be entered manually Connection Status Untested Test 3 Reference Name Open Device Properties Window OK Select NEC Projector connected to LAN Enter the P address or hostname of the projector or click Browse to automatically detect projectors that are connected directly to the LAN If the LAN to RS232 Bridge is being used enter the computer name or IP address of the Windows computer Note Projectors connected to a computer by RS232 and using the LAN to RS232 Bridge are not be able
7. QA Conference Room 1301 Research v A ovo v fy amo win7 Production Reception Seectby Medel Note windows computers and daisy chained large screen displays are shown in the device tree in the Devices tab without any child devices attached displays for Windows computers and individual daisy chained large screen displays for daisy chain hosts These child devices will be determined when the Report operation is actually run and automatically added to the report Next select the Query Items tab The list of controls contains all of the information and settings that can be gathered from the types of devices that have been selected The Query Items list contains all of the items to be queried for the selected devices Some query items are automatically included by default as they are necessary to uniquely identify each device in the report The order of the items in a report can be changed and items can be removed using the 4 gt and buttons Click on a control in the list to add it to the Query Items list Settings Devices Query Items Output Summary Controls Query Items Display Device Information Computer Information Computer Status Video Card Information Serial Number Type string Power Video Firmware Version Type string Item Model Name Type string IP Address Type
8. When selected the status bar in the main window will show a summary of the number of connections to different devices that are currently being processed and the number of pending connections that are waiting either for an available connection or for another connection to the same device to be completed The Maximum simultaneous network connections setting sets the limit for the number of connections that can used at one time Note Only one connection per device is allowed at a time Therefore if there are two or more separate operations to be performed ona device only one will be current and the others will be pending until the running job has completed at which point a pending connection will become current Connections Current 1 Pending 2 e Open report files on completion When selected the output file Excel or delimited text file or Report History window if no output file is specified will be automatically opened when a Report operation has completed e Automatically check for software updates When selected the application will periodically automatically check to see if a newer version is available by querying the NEC update servers An Internet connection is required e Don t ask again messages Reset Restores the displaying of any messages that may not be being shown because Don t ask again was selected when they previously appeared e Maximum simultaneous network connections Sets the maximum number
9. storage At least 96MB RAM 192MB recommended Adobe Reader X or higher is recommended for viewing the User s Guide Open Hardware Monitor optional for monitoring computer temperature and fan status See Appendix C on page 102 for details 9 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter Introduction to NaViSet Administrator Introduction NaViSet Administrator is a network based control and asset management system for NEC display monitors and projectors It supports the asset reporting monitoring and control of the following types of displays e Desktop displays connected to a networked Windows computer via a standard video connection such as VGA DVI or DisplayPort e NEC large screen displays connected to a LAN via the built in LAN connection e NEC large screen displays connected to a networked Windows based computer via RS232 e NEC projectors connected directly to a LAN via the built in LAN connection e NEC projectors connected to a networked Windows based computer via RS232 The NaViSet Administrator application is designed to run from a central location and provides monitoring asset management and control functionality of remote displays and Windows computers It can be run continuously to provide automatic monitoring and control of devices with the use of automated tasks and alerts that can be run manually or set to run at specific times and intervals The application provides controls for accessing and adj
10. 500 CPU Temp 3 CPU Temp 4 CPU Temp 5 CPU Terp 6 CPU Temp 7 CPU Terp amp CPU Fan Speed 1 CPU Fan Speed 2 CPU Fan Speed 3 CPU Fan Speed 4 CPU Fan Speed 5 CPU Fan Speed 6 CPU Fan Speed 7 CPU Fan Speed 8 104 NAVISET ADMINISTRATOR 2 USER S GUIDE Appendix LAN to RS232 Bridge Configuration About The LAN to RS232 Bridge is a utility that allows remote access via LAN to NEC large screen displays or projectors that are connected to a remote computer via an RS232 connection This essentially makes the Windows computer appear to be the LAN connection of a large screen display or projector It is bridging communications between LAN and the RS232 port to the display Applications like NaViSet Administrator can then access displays by connecting to the IP address of the Windows computer and sending requests just as if the display was connected via a built in LAN connection This allows a host computer to effectively share it s LAN connection with the display allowing remote access to the display via LAN but while only using one LAN connection This is useful for 1 Large screen display and projector models that have an RS232 connection but no built in LAN connection 2 Situations where it is not possible or desirable to use two LAN connections and IP addresses one for the host computer and one for the display See pages 44 47 and 49 of the Configuring Devices chapter for complete information on conn
11. Import Selected and Import All Adds the items to the table after the access credentials have been specified 33 NAVISET ADMINISTRATOR 2 USER S GUIDE Add computers using Import from File A list of IP addresses and or computer names can be imported from any of the following file types e Acolumn of an Excel spreadsheet file e A delimited text file e Another NaViSet Administrator 2 database file Select Import from File and click the Import button to open the mport Devices dialog Import Devices Dialog Windows computers Import File Shows the file name selected to import the list from RA Import Devices Select Selects the file to import from aioe a Select column containing IP addresses or Import File hostnames Lists the column names from the first row of data Select the column to use as the IP address or hostname computer name Select column containing IP addresses or hostnames Devices Shows all items or rows in the currently selected column Add to Table Adds the selected items to the table after the access credentials have been specified Connectivity to the computers is not verified Use this to add computers that may not currently be available on the network Locate Add to Table Adds the selected items to the table after the access credentials have been specified Connectivity to the computers is verified as they are added This may take several minute
12. Kolali old DAP Control RS 232C Control RS 232C RS 232C W 232C OUT RS 232C A RS 232C OUT Note Video connections not shown for clarity Optional connections and devices shown in gray Ethernet RJ45 O Er A i Restrictions Monitor IDs for Daisy chained displays do not have to start at 1 but must be consecutive Displays must be configured to use RS 232C control Configure COM port in the LAN to RS232 Bridge utility Select 9600 Baud Rate RS 232C cables must be crossover NULL modem type If displays are daisy chained they must be added to the device tree using Add Single Device and selecting This is the first display in a daisy chain The Windows computer must be running and the user logged in in order to communicate with displays The computer can be added separately as Windows computer on LAN WMI to provide shutdown restart Wake on LAN and monitoring of computer parameters 45 NAVISET ADMINISTRATOR 2 USER S GUIDE NEC large screen display s using RS232 WMI Provider Configuration Overview Windows computer with one or more COM ports using RS232 WMI Provider Connected to one or more NEC large screen displays via RS232 Configuration Features 1 Supports multiple COM ports on the host computer 2 Displays can be daisy chained via RS232 3 Supports WMI scripting Connection Overview Select device type Windows Computer on LAN WMI RS232 WMI a weg WWAKeyaline ani DAP
13. RS232 2 Operates without a computer Connection Overview Select device type NEC large screen display connected to LAN VAKeyalixe an DAN Control LAN Control RS 232C Monitor ID 2 to OUT RS 232C INA tn OUT Note Video connections not shown for clarity Optional connections and devices shown in gray Ethernet RJ45 a Wh Restrictions Each display on the daisy chain must have a unique Monitor ID Monitor IDs for Daisy chained displays do not have to start at 1 but must be consecutive The first display must be configured to use LAN Others must be configured to use RS 232C control RS 232C cables must be crossover NULL modem type Notes 1 RS232 splitters or Y connections are not permitted on any connection 2 If displays are daisy chained they must be added to the device tree using Add Single Device and selecting This is the first display in a daisy chain 44 NAVISET ADMINISTRATOR 2 USER S GUIDE NEC large screen display s using LAN to RS232 Bridge Configuration Overview Windows computer with one COM port using LAN to RS232 Bridge utility and connected to a large screen display via RS232 Configuration Features 1 Uses one COM port on the host computer 2 Additional displays can be daisy chained via RS232 3 Fast command operation Connection Overview Select device type NEC large screen display connected to LAN LAN to RS232 Bridge Monitor ID 1 A
14. and 7 buttons 4 Note e The types of controls listed in the Commands tab depends on the types of devices selected e Notall devices support all of the commands and setting values listed Since NaViSet Administrator allows multiple different types and models of display devices to be controlled using a single task the controls represented are generic and not specific to any particular model of display This means that the value ranges step intervals and even names of the controls and values may be different than those shown on a display s On Screen Display OSD or when adjusting a device individually using the controls on the device s Property Tab controls For example a control such as Audio Balance may be shown as having the range 50 to 50 or 100 to 100 or even L to R on the display s OSD but will be represented by a control with the range 0 to 100 in a task or report When the task is run the value from the control will be automatically scaled to the range supported by each individual display model So for example if the control on the display has the range 50 to 50 then a setting value of 0 in a task will be scaled to the value 50 Likewise the setting 100 will be scaled to the value 50 for that individual device when the task is run 63 NAVISET ADMINISTRATOR 2 USER S GUIDE If one or more of the devices selected is an NEC large screen display that supports an internal scheduling schedules that run autono
15. contents can be permanently cleared by clicking the Clear button e Alerts messages generated during the current application session are shown with red text and alerts created in previous sessions are shown with normal text e More detailed information about a device in the list can be seen by mousing over the device column e Clicking on a row in the Alerts list will automatically select the corresponding device in the Device Tree e Double clicking a row will open and select the device tab When an alert is issued the Alert notification button is shown at the bottom right side of the main application window Clicking this button will open the Alerts list and bring the tab the top If enabled in the application Preferences see page 79 an Alert will also be shown in a popup message in the Windows Task Tray A Alert Condition from NaViset Administrator Device LUDSOS0WOXI Alert High Temp 58 5 C is over 50 070 Task temperature alert e Creating Tasks Tasks can be created using a step by step wizard interface in the Task Builder Wizard available on the Tasks menu or by clicking the j Task Builder Wizard button The wizard offers a guided explanation of each step of creating a task Tasks can also be created directly by selecting New Task on the Tasks menu or by clicking the vey New Task button or by selecting New from the Task Library Note The IR Remote and Display Schedule functions are not avai
16. every 30 minutes so set the Poll Every interval to 30 minutes It will run from 8 AM to 8 PM so set the run time to 12 hours On the Devices tab select the devices to be checked 6 On the Conditions tab open the Display Device Information section on the Controls list and select Diagnostics to add it to the list of conditions 89 NAVISET ADMINISTRATOR 2 USER S GUIDE 7 Change the condition to is not and Normal as the value Conditions Conditions 4 Display Device Information Monitor ID High Temp Sensor 1 Temp Sensor 2 Temp Sensor 3 Temp Sensor 4 Temp Sensor 5 Temp Intake Temp Exhaust Temp Fan 1 Status Fan 2 Status Fan 3 Status Fan 4 Status Fan 5 Status Diagnostics Power On Time Total Power Time 8 On the Notifications tab click Add a Notification enter the recipients email address and click OK Since the administrator will want to know immediately for each device if the condition is true select Send all messages immediately as they occur Since the administrator will want to be notified if a device is unable to be reached over the LAN select Warnings in the Notify On section as well as Alert Conditions A warning will be generated if a device can t be reached for some reason GA New Task m Notifications Notify By Notify On Email admin acmewidgets net ne Alert Conditions Send all messages immediately as they occur ee C Completion Status O Accumulate all messa
17. exactly the same Answer For most display models no Since each display is different due to the age usage and normal tolerances the same color setting values applied to different displays will result in some brightness and or color differences Question The results of a Task show numerous Last Query Still Running warning messages What does this mean Answer The task has not completed before the next time it is scheduled to poll has been reached Increase the poll ing interval time to allow the task to complete on all of the devices specified Question What happens to any scheduled tasks if NaViSet Administrator is closed Do they need to be resched uled Answer NaViSet Administrator needs to be running in order for a scheduled task to start and run If it is not running when a task is scheduled to start then the task will be rescheduled for the next time period as soon as the application is run again All tasks are automatically rescheduled whenever NaViSet Administrator is started and do not need to be manually rescheduled however tasks missed will not be caught up 96 NAVISET ADMINISTRATOR 2 USER S GUIDE Question How much network bandwidth does NaViSet Administrator use Answer Communications to each device uses a minimal amount of network bandwidth typically several kilobytes for most operations Question How long would it take to perform an operation on a large number of devices Answer NaViSet Administrator
18. from within the application These operations can be scheduled to occur at specific times or intervals NaViSet Administrator supports the popular Open Hardware Monitor application to gather additional useful information about a remote computer such as the internal main board CPU and GPU temperatures and fan speeds These parameters just like any other monitor related parameter can be used to create a conditional alert to inform an administrator of an abnormal situation such as overheating or fan failure These alerts can be notified by displaying an alert condition within the application or by sending out a notification e mail L Note Remote display and computer devices do not broadcast events back to the NaViSet Administrator application All information is acquired by polling the device Therefore alert conditions are discovered by periodically polling devices to query their condition 11 NAVISET ADMINISTRATOR 2 USER S GUIDE Speed In order to achieve a high operational speed when performing multiple operations on different remote devices operations to different devices are performed in parallel The software supports multiple simultaneous network connections to different devices and operations are automatically queued and performed as soon as a connection is available The maximum number of simultaneous network connections can be configured in the Preferences settings Benefits of using NaViSet Administrator Some of the benefit
19. graphics chipset may not support DCC CI communications with the display e The input being used on the display may not support DDC CI For example HDMI inputs do not support DDC CI e The display is not a supported model or is not an NEC model Interactive Control For devices that are not read only several tabs grouped into different types of controls will be shown Controls can be adjusted in real time and the remote device will be updated automatically The available controls will depend on the type of device and the connection to the device NaViSet Administrator will automatically query the device to determine the capabilities and controls available Note Changes to the settings and controls on a display cannot be made when the device is in the Power Off state It must first be powered on before making any setting or control adjustments As different tabs are selected the remote device will be queried to read the latest settings for the controls displayed on the tab This can take a few seconds to complete The settings can also be read from the display and updated by clicking the Refresh button on a tab The following table shows the different types of tabs that can be shown depending on the capabilities of the device selected 51 NAVISET ADMINISTRATOR 2 USER S GUIDE Asummary of the most common device properties If a Full Update has been performed on the device all of the supported control settings from the device will b
20. not filter or block this L N Ote In most cases WoL will not work outside the local network or current network subnet due to the broadcast nature of the protocol and configuration of most routers Examples of network adapter Wake on LAN Wake On Magic Packet settings The following properties are available for this network adapter Click the property you want to change on the left and then select its value on the right Realtek PCle GBE Family Controller a Value Enabled Allow the computer to tum off this device to save power Allow this device to wake the computer El Only allow a magic packet to wake the computer Speed amp Duplex TCP Checksum Offload IPw4 TCP Checksum Offload IPv6 Transmit Buffers UDP Checksum Offload IPw4 UDP Checksum Offload IP v6 Wake on Magic Packet Wake on pattem match WOL amp Shutdown Link Speed Waming If this is a laptop computer and you run it using battery power allowing the network adapter to wake the computer could drain the battery more quickly t might also cause the laptop to become very hot if it wakes up while packed in a canying case 102 NAVISET ADMINISTRATOR 2 USER S GUIDE Appendix Using Open Hardware Monitor NaViSet Administrator can interface with the free open source hardware monitoring Open Hardware Monitor application in order to provide extended monitoring of a remote Windows computer s hardware status such as temperatures and fan speeds The
21. not shown for clarity Ethernet RJ45 Notes 1 Some projector models require the communications setting to be manually configured between RS232 and LAN via the On Screen Display Select LAN for this configuration 49 NAVISET ADMINISTRATOR 2 USER S GUIDE NEC projector connected via Windows Computer to LAN Configuration Overview NEC projector connected to a Windows computer via RS 232C and the computer is running the LAN to RS232 Bridge utility Configuration Features 1 Shared LAN connection using one IP address 2 Supports projector models without LAN interface Connection Overview Select device type NEC projector connected to LAN LAN to RS232 Bridge NaViSet Administrator RS 232C Note Video connections not shown for clarity Ethernet RJ45 Restrictions Configure the Baud rate in the LAN to RS232 Bridge utility to match that of the projector Available rates are 9600 19200 and 38400 baud Some projector models require the communications setting to be manually configured between RS232 and LAN via the On Screen Display Select RS232 for this configuration Configure the RS232 COM Port in the LAN to RS232 Bridge utility to the COM port used on the computer Computers running the LAN to RS232 Bridge utility are not able to provide network enumeration of the connected projector The projector can not be automatically identified on the network using the projector Enumerate function in NaViSet A
22. on for weekdays 59 NAVISET ADMINISTRATOR 2 USER S GUIDE Task Manager All Tasks in the current database are listed in the Task Manager window This window shows e Tasks that are currently inactive not currently being processed executed e Tasks that are currently active being processed executed e Any alert conditions that have occurred while running any tasks Device Condition Notifications PASSOW Main Conference Room 1420 Diagnostics is not equal to Normal 4 17 2013 5 28 Check diagnostics Email admin acmewidgets net PASSOW Main Conference Room 1420 Diagnostics is not equal to Normal 4 17 2013 4 19 Check diagnostics Emaik admin acmewidgets net Watch Start time Run Time Alerts Warnings Errors 4 17 2013 5 28 00 00 01 52 1 Properties Last Start Time Next Start Time Check projector lam 4 17 2013 4 22 09 Completed War proj Ps Reception power off 4 17 2013 4 30 40 Completed Reception power on 4 17 2013 4 29 10 Completed Inactive Tasks list Inactive Tasks are tasks that are either scheduled to run and are waiting for their start time to occur or tasks waiting to be started manually For Tasks that are scheduled to run the Next Start Time is shown with a green background The checkbox in the Next Start Time column can be used to temporarily disable the automatic starting of a task with the schedule Any task can be made to start immed
23. one IP address 2 Can use either LAN to RS232 Bridge or RS232 WMI Provider Connection Overview Select device type NEC large screen display connected to LAN if using LAN to RS232 Bridge or Windows Computer on LAN WMI if using RS232 WMI Provider LAN to RS232 Bridge or RS232 WMI Provider aT ie Zo Monitor ID 1 Control RS 232C Note Video connections not shown for clarity Restrictions The LAN to RS232 Bridge or RS232 WMI Provider must be used Additional displays can not be daisy chained from the RS232 OUT when using the SBC s internal RS 232C connection The display must be configured to use RS 232C control Do not use the DDC CI WMI Provider with an SBC The internal connection to the display supports RS232 communications only Monitor ID does not have to be 1 One IP address is required The SBC must be running Windows and be operational in order to communicate with display s See Appendix A on page 99 for comparisons between the LAN to RS232 Bridge and RS232 WMI Provider 48 NAVISET ADMINISTRATOR 2 USER S GUIDE NEC projector with direct LAN or wireless connection Configuration Overview NEC projector connected to directly LAN or wireless network Configuration Features 1 Single LAN connection using one IP address 2 Operates without a computer Connection Overview Select device type NEC projector connected to LAN NaViSet Administrator Note Video connections
24. restarted without giving any warning to the currently logged in users Unsaved files may be lost as a result Extreme care should be taken when using these controls Note This document is intended to be used together with the User Manual for each display model and is not intended as a substitute Please see the display s User Manual for descriptions of how to use each control 7 NAVISET ADMINISTRATOR 2 USER S GUIDE Supported Display Monitors NaViSet Administrator supports the following NEC display models e NEC desktop display models e NEC large screen display series X P V S and LCDxx20 e NEC projector models with a LAN or RS232 connection 4 Note e NEC E series of large screen displays is not supported e Please see the NEC website for the latest listing of specific models e Supported features and functionality will depend on model 8 NAVISET ADMINISTRATOR 2 USER S GUIDE System Requirements NaViSet Administrator has the following system requirements Operating System LAN System Resources Microsoft Windows 32 and 64 bit versions of Microsoft Windows XP Server 2003 Vista Windows 7 and Windows 8 Standard TCP IP LAN interface Static IP addresses required for most displays connected directly to LAN unless name resolution hostname support is provided At least 64MB available hard disk space for installation Approximately 50MB per 100 devices hard disk space required for database
25. specific days Once configured in the display it will perform the programmed schedule using the internal clock and a connection to NaViSet Administrator will not be needed P462 Lobby Display Schedule Schedule Progam 1 2 O3 Program 1 V Enable On Time 12 00 AM 2h T 4 T Off Time 1 00 PM moue Sides Penremode latSetng C Every Day Every Week C Monday Tuesday Wednesday C Thursday E Friday E Saturday C Sunday 53 NAVISET ADMINISTRATOR 2 USER S GUIDE vz Custom Property Tab The Custom device property tab lists all of the controls available on the device that can be adjusted The list includes more infrequently used controls not shown on other tabs To adjust a control select it from the Controls list and it will be added to the Settings list shown on the right side The remote device will be queried in real time to read the current setting for the selected control If an adjustment or change is made to a control the new setting will be sent to the remote device and confirmed This process can take a few seconds to complete Multiple controls can be added to the Settings list and the order of the list can be changed using the and 7 buttons Settings can be removed from the list by clicking the button The Settings list for a device can be saved by clicking the Save List button and the controls shown in the list will be restored the next time the device s Properties Window is o
26. task automatically according to the schedule below or anytime manually in Task Manager Temporary This task will exist for this session only and will not be added to the Task Library Start Schedule Start this task every 1 gt at 09 00 00 AM e Additional Weekly Settings Start the task on these days of the week Monday E Tuesday E Wednesday C Thursday E Friday E Saturday E Sunday Next scheduled start time 4 1 2015 9 00 00 AM To schedule the task to run at specific times or intervals click Scheduled and select the desired Start Schedule settings The next time that the Task will next be automatically started is shown Next click on the Summary tab to review the settings for the new task Click OK to add the newly created task to the list of tasks The newly created task will appear in the list of Inactive Tasks 68 NAVISET ADMINISTRATOR 2 USER S GUIDE Creating Conditional Tasks Conditional Tasks are created in the same way as other types of Tasks and are typically used to warn of abnormal conditions in a device or if a particular setting has changed See the previous example for how to create a new task H New Task Settings Notifications Task Name and Description Name Description Task Type Command Change the settings on one or more devices Conditional Monitor devices and be notified of state changes and threshold violations Informational Monitor selected parameters of your devices in rea
27. test123 X461UN test123 X461UN 8YOPTOLOYA 1 2 08 1 The history for each time the report has been run can be selected in the Show Report Ending On list The Report Info list shows a summary of the report results including the number of alerts errors and warnings that were encountered The Report Data table shows the results for each device in the task The table data can be filtered by device type by selecting a type from the Device Type listbox 4 Note Clicking on a row will automatically select the corresponding device in the Device Tree e Double clicking a row will open and select the device tab e Report History can be sorted by column by selecting Enable Column Sorting and then clicking on the header of the column to sort by The sorting order can be reversed by clicking on the column header again History for the currently selected report run can be exported via the clipboard Excel or delimited text file by clicking the Export button History for the currently selected report run can also be deleted by clicking the Delete button History for a Report is retained until it is deleted 79 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter Preferences About The Preferences dialog is used to configure many of the application settings and is accessed from the Tools menu Preference settings are grouped into pages which are selected using the icons on the left of the window Click Reset to restore the d
28. the location where exported Report output files are saved by default 83 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter 1 0 Usage examples This chapter gives some step by step examples for configuring and running typical Tasks and Reports Example Task Turn displays on and off at set times every weekday In this example displays will be configured to turn on and off at set times using two tasks One to turn display power on and another to turn display power off First a task to turn the display power on at certain times and days will be created then duplicated and then modified to turn off instead of on and with the power off times 1 6 Create a new Task by clicking the New Task RA toolbar button or selecting New Task from the Tasks menu Enter a Name and Description for the task to indicate the purpose of the task in this case powering on displays 3 New Task e Task Name and Description Name Display power on Description Conference room display power on for weekdays Task Type Command Change the settings on one or more devices b A ARATE PPL I ssa PSO PDEA lO PPP LIAL LP AGI D ana ON a Select the Task Type Command On the Devices tab select the devices to be controlled On the Commands tab open the Power section on the Controls list and select Power State to add it to the list of commands he New Task S Settings Devices Commands IRRemote Notifi
29. to review the settings for the new Report Click OK to add the newly created report to the list of reports It will appear in the list of Inactive Reports 78 NAVISET ADMINISTRATOR 2 USER S GUIDE Report History The Report History window shows the operation history for a particular Report To view the Report History click the le History button for a task in the Inactive Reports list or select the desired report and click History from the Report Library dialog Log Report History All Devices Show Report Ending on 95 0013 124846 Coa Ceon _ Report Info a Report Name All Devices Started On 4 15 2013 12 48 46 PM Ended On 4 15 2013 12 48 46 PM Result Status Completed Alert Count 0 Warning Count 0 Error Count 0 Report Data Enable Cola Sorting a Location Node Name Device Name Model Name Serial Number Firmware Version Device Type 1 Projector Marketing PASSOW PA600 5 PASSOW PA600S PA550W 1700227FC 1 03 072 2 Projector Engineering Qualit V300X QA Confer V300X QA Confer V300X 1Y00255EC 2 02 043 3 ba Computer Engineering Resea AMD Win7 AMD Win7 4 HB Desktop Display Engineering Resea AMD Win7 LCD3090WQxi LCD3090WQxXi 83100160VA 1 00 01 5 HB Desktop Display Engineering Resea AMD Win7 LCD3090WQxXi LCD3090WOQXi 83100160YA 1 00 01 6 HB Desktop Display Engineering Resea AMD Win7 EA224WMi EA224WMi 2xX000001 TJ V0 21NGBU1T2 7 E Large Screen Reception X461UN
30. while a report is running are shown Creating Reports Reports can be created by selecting New Report on the Reports menu or by clicking the New Report toolbar button or by selecting New from the Report Library 75 NAVISET ADMINISTRATOR 2 USER S GUIDE On the Settings tab first give the report a Name and Description so it can be identified easily in the Reports list Next select the type of report to be created Database Reports Use the current information for each device stored in the database to create a report No devices are queried so this operation is very fast however the information may not reflect the current condition of each device The Time Stamp column added to reports by default lists the date and time when the information for each device was last updated Real time Reports Queries devices to gather the latest setting values and information This can be selected to always query the devices or only query a device if the information in the database has not been updated within a selectable time period This is useful in order to minimize the number of device queries that are made while at the same time keeping the device information in the database up to date Note Ifa device cannot be accessed during a Real time Report for example if it is powered off disconnected network configuration settings have changed or is otherwise inaccessible the icon shown in the device tree will change to show a warning Ba sym
31. 15 Test Connection Tests the connection to a device to make sure it is accessible on the network 4 Credential Library Opens the Credential Library See Credential Library on page 56 Tasks menu kg New Task Creates a new Task See About Tasks on page 58 iv Task Builder Wizard Creates a new task using a wizard interface to guide a Task Library Opens the Task Library See page 59 Show Hide Alerts Shows or hides the Alerts list See page 60 ca Show Hide Active Tasks Shows or hides the Active Tasks list See page 59 d Show Hide Inactive Tasks Shows or hides the Inactive Tasks list See page 59 21 NAVISET ADMINISTRATOR 2 USER S GUIDE Reports menu le New Report Creates a new Report See About Reports on page 73 lia Report Library Opens the Report Library See page 73 mad Show Hide Active Reports Shows or hides the Active Reports list See page 74 ees Show Hide Inactive Reports Shows or hides the Inactive Reports list See page 74 Tools menu G Preferences Opens the application Preferences window See Preferences on page 79 Help menu Eg Help Opens the online help system ie Check for Updates Checks with the NEC software update system to see if a newer version is available An Internet connection is required About NaViSet Administrator 2 Displays the software and database version information 22 NAVISET ADMINISTRATOR 2 USER S GUIDE Ch
32. 2 and using the LAN to RS232 Bridge are not be able to be detected using the Network Enumeration function Not all projector models support the automatic network enumeration feature 39 NAVISET ADMINISTRATOR 2 USER S GUIDE Add NEC projectors using Import from File A list of IP addresses can be imported from any of the following file types e A column of an Excel spreadsheet file e A delimited text file e Another NaViSet Administrator 2 database file Select Import from File and click the Import button to open the mport Devices dialog Import Devices Dialog NEC projectors R Import Devices Import File Shows the file name selected to import the list from WE Import NEC projectors Import File Select Selects the file to import from Select column containing IP addresses or hostnames Select column containing IP addresses or hostnames Lists the column names from the first row of data Select the column to use as the IP address Devices Devices Shows all items or rows in the currently selected column Add to table Adds the selected items to the table Connectivity to the displays is not verified Use this to add displays that may not currently be available on the network Locate Add to table Adds the selected items to the table Connectivity to the displays is verified as they are added This may take several minutes to complete if many displays are being added Add NEC p
33. 9 00 00 AM gt 4 4 17 2013 4 21 39 Completed 3 M 4 18 20135 00 00pM ss gt 4 4 17 2013 4 21 46 _ Completed 6 M 4 19 20139 00 00amM gt a ar ee Oo fi Conc Status bar Dock Window tabs Docked Window Column sort selector A toolbar at the top of the main window provides convenient shortcuts to many of the functions See Menus on page 20 for a description of each or mouse over the toolbar icons to see the tooltip descriptions OW 6885 298 Be A status bar at the bottom of the main window shows descriptions of menu items when selected If enabled in the application Preferences the status bar also shows information about connections to devices that are currently being processed and waiting to be processed See General Settings on page 79 for more information 15 NAVISET ADMINISTRATOR 2 USER S GUIDE Device Tree The Device Tree on the left of the main window represents all of the displays and computers that are in the current database Extra information on each device in the tree is shown in tooltips which can be seen by mousing over each item Research PAZ01W b PASOIW ag Location Engineering Research Model PASO1W DEV 00 Serial 091PP011UB NEC Desktop Display on Windows computer Groups Devices can be grouped to help organize collections of displays and computers such as physical location for example by bu
34. ATOR 2 USER S GUIDE Appendix Windows Management Instrumentation About WMI Windows Management Instrumentation WMI provides fully integrated operating system support for system and applications management on a Windows computer WMI provides a model of the configuration status and operational aspects of Windows operating systems assisting management applications in creating solutions that reduce the maintenance and life cycle costs of managing Windows and hardware devices NaViSet Administrator is able to access a remote computer and read this information using WMI Without installing any additional software on a remote computer NaViSet Administrator is able to report about many different items such as e Connected primary display monitor make model serial number and resolution e Make model and serial number of the computer if available e CPU type speed and current usage e Operating system version and service pack e System memory size and current usage NaViSet Administrator is able to enhance the amount of information available on the connected display monitors on a remote computer by installing a custom WMI Provider NaViSet Administrator WMI Providers Two different WMI Providers are included with NaViSet Administrator the RS232 WMI Provider used for large screen displays connected to the computer via RS232 and the DDC CI WMI Provider used for desktop displays and communicates using the video cable to the display
35. DMINISTRATOR 2 USER S GUIDE Appendix WMI VB Scripts The DDC CI and RS232 WMI Providers included with NaViSet Administrator allow connected NEC desktop and large screen displays to be accessed and controlled using 3rd party asset management applications and also via simple VB Scripts This makes it very easy to perform custom operations if necessary without the need to use the NaViSet Administrator application VB Scripts can be written to access the WMI Properties and Methods of the NaViSet Administrator WMI Providers The WMI provider is a class called Win32_AdvancedDesktopMoni tor and exists in the Root CIMV2 namespace The various Properties and Methods available can be easily explored using either the Windows built in WMI Tester application WbemTest exe or the WMI CIM Studio and WMI Object Browser available in the Microsoft WMI SDK or various 3rd party WMI tools Once the names and parameters of the desired Properties and Methods of the WMI Provider are known they can then be accessed via a VB Script file VB Scripts are text files with a vos extension and can be run either from the command line using cscript exe or via the Windows GUI which runs wscript exe Details of generating VB Scripts are beyond the scope of this manual However several sample VB Script files are provided for reference on the NaViSet Administrator install media Sample VB Script files included MonitorPowerOn vbs Demonstrates how to control th
36. Display Solutions NEC Display Solutions assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual All rights reserved Your rights of ownership are subject to the limitations and restrictions imposed by the copyright laws as outlined below It is against the law to copy reproduce or transmit including without limitation electronic transmission over any network any part of the manual except as permitted by the Copyright Act of the United States Title 17 United States Code Under the law copying includes translation into another language or format The above is not an inclusive statement of the restrictions imposed on you under the Copyright Act For a complete statement of the restrictions imposed on you under the copyright laws of the United States of America see Title 17 United States Code USA and Canada www necdisplay com navisetadministrator Europe www nec display solutions com naviset Revision 130607 3 Table of Contents Contents Precautions Note Supported Display Monitors System Requirements Introduction to NaViSet Administrator Introduction Features Benefits of using NaViSet Administrator Installing NaViSet Administrator Components for Remote Computers Configuration Overview User Interface Overview Main Window Device Tree Device Properties Window Task Manager Window Report MANASA Window Menus Devices Supported Devices W
37. Ds must be assigned consecutively Connection Status Untested Test aL Reference Name Open Device Properties Window OK Select NEC large screen display connected to LAN Enter the IP address or hostname of the large screen display If the LAN to RS232 Bridge is being used enter the computer name or IP address of the Windows computer If the Monitor ID of the display is not known then leave the Monitor ID selected to Auto Detect otherwise select the Monitor ID of the display as configured on the display s OSD If the large screen display connected to LAN also has other displays daisy chained from it then select This is the first display in a daisy chain and select the lowest Monitor ID in the daisy chain Next enter the Total number of displays in the daisy chain Note when using daisy chains the Monitor IDs must be numbered uniquely and sequentially Click Test to confirm the network connection and display detection If the connection for a single display is successful then the model name will be automatically entered into the Reference Name together with its Asset Tag text if set If the connection for multiple displays is successful Daisy Chain Host will be automatically entered as the reference name The Reference Name is the name used to identify the display in the device tree and can be edited if desired before it is added to the device tree or later on by renaming the device in the device tree Note Changin
38. EC displays is available via standard video connections such as VGA DVI and Display Port 12 NAVISET ADMINISTRATOR 2 USER S GUIDE Installing NaViSet Administrator The NaViSet Administrator system includes the necessary remote software components to facilitate the various connection methods to different devices These components are included on the install media and are available from the auto run menu system or by running the corresponding setup application directly NaViSet Administrator System Local Administrator Computer Components for Remote Computers LAN to RS232 Bridge NaViSet Administrator Application Provider RS232 WMI Provider NaViSet Administrator application The main application should be installed on the administrator s computer and will store all of the configuration and information gathered from the various remote devices in a local database file Components for Remote Computers LAN to RS232 Bridge Is a utility that provides two way communications via LAN to NEC large screen displays or projectors that are connected to the remote computer via an RS232 connection See Appendix D on page 104 for more information DDC CI WMI Provider Provides two way communications with displays connected directly to a Windows computer See Desktop display s connected to Windows Computer on page 42 and Appendix F on page 110 for more information on WMI Providers This installer can be run in silent mo
39. GUIDE Add NEC large screen displays using IP Address Range A range of display IP addresses can be specified and added Enter the lower IP range in From and the upper range in To IP Address Range From 192 168 0 10 Add to Table To 192 166 0 20 Locate Add to Table ag ce are Tal Sot ot pel or ae ee ee fe oo Click Add to Table to add all of the IP addresses in the range specified to the table Connectivity to the displays is not verified Use this option to add displays that may not currently be available on the network Click Locate Add to Table to add all of the IP addresses in the range specified to the table Connectivity to the displays is verified as they are added to the table This may take several minutes to complete if many display are added Once the displays are added to the table individual displays can be selected or skipped from being added to the device tree by using the Wf Add checkbox on each row of the table The displays can be added to either an existing group in the device tree or a new group created by selecting New Group and entering the new group name Click Apply to add the displays to the Device Tree The displays will be queried in the background to gather information and settings 38 NAVISET ADMINISTRATOR 2 USER S GUIDE Adding multiple NEC projectors Multiple NEC projectors can be added in the following different ways 1 Automatic Network Enumeration of projectors on the network 2 I
40. O Windows Media Player Network Sharing Service Internet O Windows Peer to Peer Collaboration Foundation O Windows Remote Management C Wireless Portable Devices K 0000 N Ko Large screen displays only Check that the display has been configured to use the RS232 connection and not LAN Large screen displays only Check that the Monitor ID is set correctly on the display Large screen displays only Check that the RS232 cable is connected to the RS 232C INPUT on the display Make sure the selected Baud Rate is selected is correct for the display type and model being used Check that the RS232 cable to the display is a crossover cable type and is connected to the RS232 input on the display Check that another application isn t using the COM port 107 NAVISET ADMINISTRATOR 2 USER S GUIDE Appendix RS232 WMI Provider Configuration About The RS232 WMI Provider is installed on remote computers that have compatible NEC large screen displays with an RS232 communications COM port It will receive queries and commands from the NaViSet Administrator application via WMI and communicate these commands to the display via RS232 The WMI Provider is a supplier or provider of the monitor metadata information to the NaViSet Administrator application It is a completely background process that gets loaded temporarily whenever a request or command is received and therefore has no interaction with the users on the remote computers
41. T ADMINISTRATOR 2 USER S GUIDE Next select the Notification tab and optionally configure the settings to be notified via email about the status of the task Notifications allow the application to inform someone of the status of a task while they are away from the computer that NaViSet Administrator is running on For example an administrator may want to be notified when a very long task involving a hundreds of devices has completed or if an error occurred during the operation Note The outbound Email Settings must be configured and enabled in the application Preferences in order for notification emails to be sent New Task Settings Devices Commands Display Schedule IRRemote Notifications Task Schedule Summary Notifications Notify By Notify On Email admin acmewidgets com Alert Conditions Warnings Send all messages immediately as they occur C Accumulate all messages and send on task completion oes neon nee Accumulate messages and send every 30 minutes Add a Notification Click the Settings button and enter the recipient s email addresses A supplemental message to be added to the automatically generated message text can also be entered Click OK when complete Ej Notification Settings Email To admin acmewidgets com CC Supplemental Message 66 NAVISET ADMINISTRATOR 2 USER S GUIDE Next sele
42. Version 7 NaViSet Administrator 2 User s Guide 2 NAVISET ADMINISTRATOR 2 USER S GUIDE Software Updates Occasionally updates and enhancements to the NaViSet Administrator software will be made available Use the Check for updates feature in the software to automatically see if a newer version is available Internet connection required Technical Support and Feedback For technical support with NaViSet Administrator please check for any Frequently Asked Questions that may help to solve the issue For additional help please contact your NEC representative or use the online feedback forms available at www necdisplay com navisetadministrator inthe US and Canada and www nec display solutions com naviset in Europe Trademarks and Copyright Microsoft Windows and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit nttp www openss1 org Copyright 1998 2011 The OpenSSL Project All rights reserved Copyright 2001 13 NEC Display Solutions Ltd The content of this manual is furnished for informational use only is subject to change without notice and should not be construed as a commitment by NEC
43. Windows computers can be added in several different ways 1 Active Directory 2 Network Enumeration 3 Import from File 4 IP address range 2 Add Multiple Devices BS Windows computers WMI E NEC large screen displays Add computers using Active Directory IP Address Range From Add To Table Network Enumeration Enumerate To Locate 4dd Import from File Import Add IP Address Hostname Status Add Selected Displays to Existing Group Acne Widgets Inc New Group 30 NAVISET ADMINISTRATOR 2 USER S GUIDE Whenever computers are added using any of the above methods a Credentials dialog will be displayed Access credentials to the computer must be specified using one of the following options e The currently logged in user s credentials e An existing credential from the Credential Library see page 56 for more information e Adevice specific credential to be entered and optionally added to the Credential Library Credentials Credentials Connect as Current User Use Library Credential 9 Device specific Credential Edit Note The same access Credentials are applied to all of the computers added together To use different credentials on different computers add them separately by repeating this procedure Once the computers are added to the table individual computers can be selected or skipped from being added to the devic
44. apter Devices Supported Devices NaViSet Administrator supports the following basic types of networked devices e Windows computers and connected display s both NEC and other manufacturers e NEC large screen displays e NEC projectors A more detailed description of each of these device types is given below Windows computers Anetworked Windows computer that is using the WMI Windows Management Instrumentation protocol to communicate information about the connected displays WMI support is built into Windows e See Appendix F on page 110 for a description of WMI This includes the following connections types e A Windows computer with one or more displays connected directly via VGA DVI HDMI or DisplayPort The included DDC CI WMI Provider may be optionally installed to provide two way communications with the displays Any displays connected to the computer will automatically be detected and added to the device tree as branches from the computer device node e See page 42 for details e A Windows computer with one or more NEC large screen displays connected via RS232 The included RS232 WMI Provider must be installed on the computer e See Appendix A on page 99 for a comparison of alternate methods of connecting large screen displays e See Appendix E on page 107 for more details on configuring the RS232 WMI Provider e See page 45 for details on configuring the displays NEC large screen displays NEC large screen display
45. be daisy chained 3 The SBC can run operating systems other than Windows Connection Overview Select device type NEC large screen display connected to LAN Monitor ID 2 NaViSet Administrator l Monitor ID 1 Control LAN Control RS 232C C OUT RS 232C A Ua OUT Note Video connections not shown for clarity Optional connections and devices shown in gray Ethernet RJ45 RS232 f Carvers Restrictions Each display on the daisy chain must have a unique Monitor ID and Monitor IDs must be consecutive The first display must be configured to use LAN Others must be configured to use RS 232C control RS 232C cables must be crossover NULL modem type If displays are daisy chained they must be added to the device tree using Add Single Device and selecting This is the first display in a daisy chain Monitor IDs do not have to start at 1 Two IP addresses are required one for the SBC and one for the display The SBC can be added separately to the device tree as Windows computer on LAN WMI to provide shutdown restart Wake on LAN and monitoring of computer parameters 47 NAVISET ADMINISTRATOR 2 USER S GUIDE NEC large screen display with SBC and single LAN connection Configuration Overview Large screen display with SBC Single Board Computer connected to LAN also using the internal RS 232C connection to the SBC for communications Configuration Features 1 Single LAN connection using
46. bol In this case the most recent information from the database for the device will be substituted in the report Whenever database data for a device is substituted in a report because the device could not be accessed a message WARNING Data May Be Out of Date will be shown in the report s Status column for the device The Time Stamp column of the report indicates the date and time of each query or database record for the device Gi In f O Whenever a Real time report is performed on a device the database information for the device is automatically updated with the equivalent of performing a Standard Update As a result any new displays connected to a Windows computer will also be automatically detected and updated Settings Devices Query Items Output Summary Report Name and Description Name Description Report Type Database Report Create a report from the device information in the local database Real time Report Query the devices to get current information Real time Report Options Query only if local device information is older than 76 NAVISET ADMINISTRATOR 2 USER S GUIDE Next select the Devices tab and select the devices to be included in the Report Selecting a group will automatically select all of the devices within that group Settings Devices Query Items Output Summary Devices eal Marketing mea Sales v Engineering a F co Quality Assurance V R V300X
47. can be issued if the internal temperature of a display exceeds a specific value or if a diagnostic error condition reported by a display e Informational Tasks Read one or more settings or parameters from devices at periodic intervals and displays the readings in real time An example use would be to continuously monitor the internal temperature of a display When a Task is run it will attempt to perform the specified operation on each of the devices selected in the Task before completing For Conditional and Informational type tasks the task can be set to poll the devices at specific intervals either indefinitely or for a specific run time The status of running tasks can be monitored in real time Upon completion the result history of every operation is saved in the database for use at a later time Task history can also be exported via the clipboard an Excel spreadsheet or delimited text file Ix Task Library All tasks are managed using the Task Library available on the Tasks menu or by clicking the kA toolbar button Tasks can be created edited duplicated and deleted from within the Task Library The execution history of a task can also be viewed and exported Fi Task Library Description Check diagnostics Email admin if any abnormal conditions Check projector larnps Check remaining lamp hours and email admin if lt 100 Reception power off Reception display power off for weekdays Reception power on Reception display power
48. can communicate to multiple different devices in parallel which speeds up operation by allowing simultaneous connections and allows more operations to be performed while waiting for other devices to respond to commands Up to 30 connections can be used by selecting Maximum simultaneous network connections in the application Preferences see page 79 Assuming that all 30 connections are used with the maximum possible efficiency then operations on all devices will complete at 30 times the speed of performing the operation on all devices in serial using one connection Depending on the device connection type and operation being performed operation times are typically between 5 seconds to 1 minute Example Approximately how long would it take to power off 1000 displays Assuming a power off operation takes 15 seconds to perform on a device if performed serially using one connection the total time would be about 15 seconds x 1000 15000 seconds over 4 hours If 30 connections are used then the time is 15 x 1000 30 500 seconds just over 8 minutes It is assumed that no other operations are being performed at the same time Question Is it possible to connect to a display that is connected via RS232 to the local computer Answer Yes Install and configure the LAN to RS232 Bridge application on the local computer Add the display to the device tree in the same way as any other device but use either the computer s actual IP address networ
49. cations Task Schedule Summary Commands Power Save Power Save Video AV Input Power On Delay Off Timer Fan Speed Option Slot Power YP LANA PP SAAS IAL Fo OPPO POOP ALA PD fl AGF GPG GG OPED DDO AON AG ODS AG WwW In the list of commands select the Power State On 7 Onthe Task Schedule tab select Start Options Scheduled 84 NAVISET ADMINISTRATOR 2 USER S GUIDE 8 Inthe Start Schedule section select the desired time and days on which to turn the displays on E Saturday E Sunday Next scheduled start time 4 17 2013 9 00 00 AM of Ay a a a AA A i ir L Start Schedule _ r Start this taskevery 1 E at 09 00 00 AM Additional Weekly Settings a Start the task on these days of the week T 4 Monday Tuesday Wednesday Thursday Friday 2 L f lt ra in L f 9 On the Summary tab review the Task settings and click OK 10 Next to easily configure the power off times open the Task Library select the task that was just created and click Duplicate A Task Library _Saved Tasks J L New Re Dips Display power on Conference room display power on for weekdays Duplicate Duplicate 11 On the Settings tab edit the Task Name to indicate that this duplicated task is for power off 12 On the Commands tab change the Power State command selection from On to Off 13 On the Task Schedule tab s
50. ccurred when performing any Test operation follow these troubleshooting steps e Confirm the IP address of the projector or IP address or Windows computer name of the Windows computer if using the LAN to RS232 Bridge is correct e If using the LAN to RS232 Bridge utility confirm that it is configured correctly and has been started See Troubleshooting the LAN to RS232 Bridge on page 106 e If the projector is connected directly to LAN not using the LAN to RS232 Bridge try connecting to the projector s internal web host using a web browser and enter the IP address of the projector to verify connectivity via HTTP e Some projector models require the communications setting to be manually configured between RS232 and LAN via the On Screen Display Select the appropriate setting for the connection being used 99 NAVISET ADMINISTRATOR 2 USER S GUIDE Appendix Comparison of connection methods for NEC large screen displays Connection Method Direct LAN LAN to RS232 RS232 WMI DDC CI WMI Bridge Provider Provider Host Windows RS232 Daisy Chain No multi monitor on Yes Yes Yes Supported computer is supported Control when remote host computer is N A No No Nio powered down or not functional Control without user logged in to remote N A No Yes Yes host computer Use and select any No Current input only Configuration of Monitor IDs and number of displays on host computer Maximum cable 100m 10m 10m 3m len
51. ce information network settings and numerous controls into logical categories similar to those in the device s OSD On Screen Display Engineering Research DEV 001 PA301W info Power Video 5 Geometry Lslosp SECO Ly Custom Last Update Tue Apr 16 23 22 53 2013 4 Standard Update Full Update General Display Information Video Graphics System Information P Moss Coda sa pA Aara OPN y ptt F F t F of Display Adaptar pens pron ANDIA GeForce 2200 AI git oe The number and types of tabs that appear for a device will depend on the capabilities of the device Controls on the tabs allow changes to be made to the device settings in real time Most frequently used controls are shown on individual tabs such as Video Audio and Power etc More infrequently used controls are available on the Custom tab See Controlling Devices on page 50 for a complete description of the device property tabs Task Manager Window The Task Manager window shows e Tasks that are currently inactive not currently being processed executed e Tasks that are currently active being processed executed e Any alert conditions that have occurred while running any tasks See Tasks on page 58 for more information on Tasks and the Task Manager Report Manager Window The Report Manager window shows e Inactive Reports that are not currently being run e Active Reports that are currently being run See Reports on pag
52. column indicates the task will run automatically at the time indicated 88 NAVISET ADMINISTRATOR 2 USER S GUIDE Example Task Check for displays reporting a diagnostic error condition In this example a task to check to see if a display device is reporting a diagnostic error condition is created If a diagnostic error is returned from a device an alert email will be sent to the administrator The task will be set to check each device every 30 minutes during weekdays between 8 AM and 8 PM Most NEC display devices can report diagnostic error conditions such as overheating fan failures lamp failures etc if applicable 1 Create a new Task by clicking the New Task ma toolbar button or selecting New Task from the Tasks menu 2 Enter a Name and Description for the task to indicate the purpose of the task settings Notifications Task Schedule Task Name and Description Name Check diagnostics Description Email admin if a diagnostic error is reported Task Type Command Change the settings on one or more devices Conditional Monitor devices and be notified of state changes and threshold violations Informational Monitor selected parameters of your devices in real time Polling Interval and Total Run Time Pollevery 30 for 12 E No Time Limit i Poll one time only Since the task will check the condition of a value select the Task Type Conditional 4 The task will check each device
53. ct the types of notifications to be sent Options are e Alert Conditions Are only available when using Conditional type tasks and are sent when the conditions specified in the task become true e Warnings Are sent for the following conditions e Connection error e Device might not be powered up e Control or setting can not be set or read e Task overrun e Completion Status Is sent once the task has completed To avoid a possible overwhelming number of messages being sent message delivery can be controlled as follows e Send all messages immediately as they occur e Accumulate all messages and send on task completion e Accumulate messages and send every user definable period Note Multiple notifications can be added to each Task This is useful if different recipients for different types of notification conditions are necessary For example one person may only want to be notified when a task completes but another person may want to be notified if there is any kind of alert or warning when the tasks runs 67 NAVISET ADMINISTRATOR 2 USER S GUIDE Next click on the Task Schedule tab This tab is used to set how and when the Task is started Tasks can be set to run On Demand manually started or using a Schedule or as Temporary one time task that will not be saved to the Task Library E Task Properties Start Options On Demand Start this task anytime manually from the Task Manager window Scheduled Start this
54. cted from the network e The device isn t powered on e The connection settings have changed since the device was added e Incorrect user credentials are being used The background of a device icon flashes when a confirmation message is being shown that will impact the device such as deletion creating a new reference or updating the device s connection settings A progress bar and Cancel button are shown while a device is being updated Clicking the Cancel button will cancel the update Adding Devices Devices are added to the Device Tree by using either the Devices menu or right clicking an item in the device tree and selecting either Add Single Device or Add Multiple Devices See page 23 for how to add different devices Rearranging Devices A device can be moved between different groups by clicking the device and dragging it onto a different folder Jie aaan amp G Acme Widgets Inc Marketing 3 Sales G 7 Engineering gt Quality Assurance So Research a en X461 N test 123 E gt Receptio X461UN test 123 18 NAVISET ADMINISTRATOR 2 USER S GUIDE Renaming Devices Devices can be renamed by either e Right clicking on the device in the device tree and selecting Rename e Selecting Rename from the Edit menu while the device to be renamed is currently selected Note Renaming a device in the device tree does not change the Asset Tag stored in the display To chan
55. d DDC CI G Info Display Data Channel Command Interface DDC CI is a two way communications link between the video graphics adapter and display monitor using the standard video signal cable No extra cables are necessary Special support is required in the video graphics adapter hardware and video driver in order to provide this functionality DDC CI is an industry standard developed by VESA Video Electronics Standards Association 10 NAVISET ADMINISTRATOR 2 USER S GUIDE Large screen and projector models can communicate via a host Windows computer using an RS232 connection to the computer Most large screen display models can also be daisy chained via RS232 allowing multiple displays to share a single LAN connection See Configuring Devices on page 40 for a complete description of each of the different supported connection types and configurations Adding Devices Display devices and Windows computers can be easily added to the NaViSet Administrator database using a variety of different methods e Windows computers can be added by querying an Active Directory Server or enumerating the Windows network e Any type of device can be imported from a list in either a delimited text file or Excel spreadsheet as well as from another NaViSet Administrator file e Many projector models can be automatically detected on the network e Devices can be added by specifying an IP address range e Devices can also be added one at a
56. de using the command line setup S RS232 WMI Provider Provides an alternate method of two way communications with NEC large screen displays connected to a Windows computer via an RS232 connection See Appendix A on page 99 for a comparison of the various connection methods for large screen displays and the features and benefits for each See also Appendix E on page 107 for information on configuring settings used by the RS232 WMI Provider Note Please see the README files included with each component for detailed information on the system requirements and configuration settings 13 NAVISET ADMINISTRATOR 2 USER S GUIDE Configuration Overview The following diagram shows the basic different configurations of devices supported by NaViSet Administrator and the related components that must be installed DDC CI WMI Provider optional m Desktop displays LAN See page 42 VGA DisplayPort DVI connections LAN to RS232 Bridge or RS232 WMI Provider AN cl a K Administrator s W Computer T LAN NaViSet Administrator fim gt T NEC large screen displays See pages 43 to 47 LAN to RS232 Bridge LAN OUT RS 232C IN l RS 232C OUT or RS232 WMI Provider Ama ya 7 ar Ea E a 1 gt f LAN li RS 232C 4 _ OUT RS 232C A NEC projectors See pages 48 to 49 1 Includes limited support for NEC large screen displays See Appendix A on
57. device tree and will not change the Asset Tag Projector Name stored in the projector To change the Asset Tag Projector Name stored in the projector select Asset Tag from the Display Device Information list group in the controls shown on the Custom display property tab once the projector has been added If the connection is successful then click OK to add the projector to the device tree Troubleshooting If an error occurred when performing the Test operation see the troubleshooting steps Problem Unable to communicate with an NEC projector on page 98 29 NAVISET ADMINISTRATOR 2 USER S GUIDE Adding Multiple Devices If there are several devices to be added then adding them using the Add Multiple Devices dialog is easier and more efficient than adding one by one using the Add Single Devices function To add multiple devices to the device tree use either the Devices menu or right click an item in the device tree and select Add Multiple Devices or click the led toolbar button The Add Multiple Devices dialog will appear Select the type of display and connection to be added from the tabs at the top Note Large screen displays that are daisy chained via RS232 must be added as a single device and cannot be added using Multiple Devices The only exception is when using the RS232 WMI Provider which will automatically add all connected displays when the host computer is added Adding multiple Windows computers WMI
58. dministrator The IP address or hostname of each computer must therefore be manually entered instead 5 RS 232C cable must be crossover NULL modem type Notes 1 The Windows computer can be added separately as Windows computer on LAN WMI to provide shutdown restart Wake on LAN and monitoring of computer parameters 2 The computer must be running and user logged in in order to communicate with the projector 50 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter Controlling Devices Devices can be controlled either interactively on an individual basis using the controls in the Device Properties Windows or in groups as part of a Task operation see Tasks on page 58 To control a device interactively double click the device icon in the device tree to open the Device Properties Window which will contain one or more tabs with information and controls relating to the device Read only displays Read only displays where two way communications with the display is not available or supported only have an Info tab and no interactive controls are available The information shown from the display is read only and static such as serial number model name and date of manufacture A display may be read only for one or more of the following reasons e The DDC CI WMI Provider has not been installed on the remote Windows computer e The DDC CI WMI Provider has been installed on the remote Windows computer however the video
59. e Ea New Task Notifications Notify By Notify On Email admin acmewidgets net 7 Settings Alert Conditions O Send all messages immediately as they occur Warnings Accumulate all messages and send on task completion L Completion Status O Accumulate messages andsendevery 30 gt minutes Sa PPR PPI PRPS LEIS IOP AI IPF LOPE pf API SESS AD Ph f OF GPP SP FPS SPS a 87 NAVISET ADMINISTRATOR 2 USER S GUIDE 10 On the Task Schedule tab select Start Options Scheduled and select the frequency at which the task will be performed In this example the task will run once a week on a Monday at 9 AM Task Schedule Start Options On Demand Start this task anytime manually from the Task Manager window Scheduled Start this task automatically according to the schedule below or anytime manually in Task Manager i Temporary This task will exist for this session only and will not be added to the Task Library Start Schedule Start this task every 1 week at 09 00 00 AM Additional Weekly Settings Start the task on these days of the week Monday E Tuesday E Wednesday Thursday E Friday E Saturday E Sunday Next scheduled start time 4 22 2013 9 00 00 AM 11 On the Summary tab review the Task settings and click OK 12 There will now be a new task listed in the Inactive Tasks list that will automatically run on the selected day and times The green background in the Next Start Time
60. e 73 for more information on Reports and the Report Manager 20 NAVISET ADMINISTRATOR 2 USER S GUIDE Menus File menu il New Creates a new database file Open Opens an existing database file H Save Saves the current database file Save As Saves the current database to a different file name Edit menu E Copy Copies data from the currently selected table to the Windows clipboard 5 Paste Not currently used 6 Delete Deletes the currently selected group or device in the device tree Rename Renames the currently selected group or device in the device tree Pd Standard Device Info Update Performs a Standard Update on the currently selected device tree items Full Device Info Update Performs a Full Update on the currently selected devices in the device tree Cancel All Updates Cancels all Standard or Full Updates that are currently being performed on any devices Ej Properties Opens the Device Properties Window for the currently selected device in the device tree View menu Status Bar Hides or shows the status bar at the bottom of the main window Toolbars Hides or shows the toolbar buttons Devices menu BS Add Single Device Adds a new device to the database See Adding Single devices on page 23 Ed Add Multiple Devices Adds several devices to the database See Adding Multiple Devices on page 29 Co Add Group Adds a new Group to the device tree See Groups on page
61. e Brown Password Lott et Verify Password Lot Tt Credential Library Info Name Jane Brown Description Europe Domain Admin Editing an existing credential Click the Edit button in the Credential Library to open the User Credential Dialog Changes to credentials will automatically be applied to all device connections using the credential Deleting an existing credential Click the Delete button in the Credential Library to delete a credential from the library 58 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter Tasks About Tasks Tasks are operations that query or perform commands on one or more devices Tasks can be scheduled to start at particular times or on demand Tasks can be configured to run once or continue running for a specific period of time and at specified intervals There are 3 basic types of task that can be performed in NaViSet Administrator e Command Tasks Change settings or perform operations on devices For example Turning the display power on selecting a particular video input or selecting a particular channel on the TV tuner Command Tasks can also be used to create a preset configuration of multiple settings that can be then sent to displays to perform easy configuration e Conditional Tasks Read one or more settings or parameters from devices at periodic intervals and issue alerts if any of the values are outside of a specified range or value or changes in value For example an alert
62. e Monitor and is not responsible for it s operation development functionality or availability Supported Sensors NaViSet Administrator supports reading CPU GPU and Main Board temperatures and fan speeds from Open Hardware Monitor Since Open Hardware Monitor supports monitoring of a broad range of sensor types within the computer devices are grouped into the following categories e CPU Temperatures 1 thru 8 in C e CPU Fan Speeds 1 thru 8 in RPM e Main Board Temperatures 1 thru 8 in C e Main Board Fan Speeds 1 thru 8 in RPM 103 NAVISET ADMINISTRATOR 2 USER S GUIDE e GPU Temperatures 1 thru 8 in C e GPU Fan Speeds 1 thru 8 in RPM Using in Tasks and Reports The sensor values from Open Hardware Monitor can be used in Tasks and Reports in NaViSet Administrator For example a Task can be created to issue an alert if a fan speed drops below a certain RPM or if a temperature exceeds a certain value When a computer is selected as a device in a Conditional type Task the list of Controls in the conditions will contain a section called Computer Status which contains all of the sensor categories that can be used from Open Hardware Monitor In the following example the CPU Temperature 1 sensor is used to create an alert of the value exceeds 50 C or of the CPU 1 fan speed falls below 500 rpm Conditions Task Schedule Conditions gt Display Device Information 4 Computer Status CPU Temp 1 CPU Temp 2 falls below
63. e monitor power by turning the monitor on MonitorPowerOff vbs Demonstrates how to control the monitor power by turning the monitor off MonitorInfo vbs Demonstrates how to read the WMI Properties to query and display some of the basic monitor metadata such as model number serial number date of manufacture etc Most of this functionality is only available for displays when using the DDC CI WMI Provider ResetColor vbs Demonstrates how to perform an action by calling a WMI Method This will reset the monitor color settings ReadBrightContrast vbs Demonstrates how to perform an action by calling a WMI Method This will read the values of the Brightness and Contrast controls and display them as a percentage value SetMonitorBrightness vbs Demonstrates how to perform an action by calling a WMI Method This will set the display Brightness control to a percentage value It will also display the Brightness control percentage value before and after the adjustment TRRemote vbs Demonstrates how to perform an action by calling a WMI Method This will send a series of IR Remote commands to the display mimicking the IR Remote control if available The file should be edited to set the desired IR Remote 112 NAVISET ADMINISTRATOR 2 USER S GUIDE commands This functionality is only available on NEC large screen displays connected via RS232 ReadInternalTempSensors vbs Demonstrates how to read the internal temperature sensors in supported disp
64. e shown B Network settings used to connect to the device such as IP address Network and credentials Power On and Off and other power related controls Windows computers include controls for Shutdown Restart and System Wake on LAN Controls for adjusting the video settings such as video input brightness color etc Fa Controls for adjusting the positioning and scaling of the video signal Geometry on the screen Audio Audio related controls such as volume Controls for configuring the internal scheduling function schedules 4 Display Schedule that run autonomously within the display in supported large screen displays OSD Controls for configuring settings relating to the On Screen Display Used to send commands equivalent to pressing the buttons on the s5 IR Remote device s IR Remote controller Available on large screen displays and projectors Controls relating to ECO and power saving Shows a list of all controls available on the device that can be Custom selected and adjusted This includes more infrequently used controls not shown on other tabs Info Property Tab The nfo device property tab shows a summary of the essential information about a device such as the model name serial number IP and MAC addresses and many others depending on the device type When a device is first added to the Device Tree the basic information about the device is read and stored in the database Informatio
65. e tree by using the kf Add checkbox on each row of the table The computers can be added to either an existing group in the device tree or a new group created by selecting New Group and entering the new group name Click Apply to add the computers to the device tree The computers will be queried in the background to gather information about the computer and the connected displays Repeat if necessary to add other computers using different access credentials 31 NAVISET ADMINISTRATOR 2 USER S GUIDE Add computers using Active Directory If the Windows network is part of a domain with an Active Directory server then the server can be queried to retrieve a list of computer names in the domain This is a fast and reliable way to add computers The names of computers that are currently not available on the network can be retrieved via Active Directory Select Active Directory and click the Query button to open the Active Directory Query dialog Active Directory Query Dialog _ Active Directory Query ADSI Object Binding Defines the address and credentials used to connect to the Active Directory Server Select Use Default unless connecting to a different domain or credentials than the default ADSI Object Binding Wildcard Filters Use default Computer Name Mo filter ADsPath LDAP rootDSE Description No fi Username Operating system No filter Password OS Version No filter Query Sends a query to the Active Di
66. ecifies how long the task should keep polling once the task has been started Note Each task takes some time to complete so care should be taken not to set a polling interval that is shorter than the time it takes to poll all of the devices in the task If a task is due to poll again before the previous poll has completed a warning message Last Query Still Running will be generated and the polling of all remaining devices will be skipped for that polling interval 71 NAVISET ADMINISTRATOR 2 USER S GUIDE Next select the Devices tab and select the devices that the Task will be performed on Next select the Query Items tab and select device controls that are to be monitored 4 Display Device Information Device Type Location Node Name Device Name Model Name Serial Number Firmware Version IP Address MAC Address Monitor ID Group ID Monitor Manufacturer Horizontal Frequency Vertical Frequency Date of Manufacture Communication Link High Temp Sensor 1 Temp Sensor 2 Temp Sensor 3 Temp Note The list of available controls will depend on the type of device s selected Not all devices will support all of the controls listed The same limitations on control values as described in the Note on page 62 applies to the control values read from devices The values shown may be different from the On Screen Display values Next select and complete the Notification and Schedule tabs Click OK to add the newly created task to t
67. ecting and configuring devices for use with the LAN to RS232 Bridge Operation The utility runs in the Windows System Tray and waits for incoming requests via LAN When a request is received it is then forwarded on to the selected RS232 COM port to the display Replies from the display s are then sent back over LAN LAN to RS232 Bridge Running in the system tray ie Re Note windows may hide the system tray icon by default Click the Show Hidden Icons button in the system tray to configure which icons are shown on the system tray 105 NAVISET ADMINISTRATOR 2 USER S GUIDE Limitations There are several important limitations to using this utility 1 The application runs in the Windows System Tray and only loads when a user has logged into the computer Therefore connectivity to the display will not be available until a user has logged in Since the application settings are stored on a per user basis be sure to configure the settings while logged in as the user that will be normally logged into the computer Communications will not be possible while the host computer is in power off sleep or hibernate modes Only one COM port can be used If multiple large screen displays are to be connected they must be daisy chained from the RS232 OUT on the first display connected to the computer Only one simultaneous remote connection is allowed If a connection request is received while another connection is al
68. efault values for all of the setting on the currently selected page General Settings 23 Preferences V Show splash screen on startup Restore application window size and position on startup Show Tool Tips Show alert conditions in task tray Show device query diagnostics in status bar V Open report files on completion Automatically check for software updates Don t ask again Messages Copy Selection to Clipboard V Indude table header when copying selected rows Column delimiter Network Maximum simultanious network connections Interface for Wake On LAN WOL Magic Packets Reset ok J caai e Show splash screen on startup When selected a splash screen will be shown briefly when NaViSet Administrator is started e Restore application window size and position on startup Saves and restores the application s window size and position e Show Tool Tips When selected Tool Tips for various controls within the application are shown when the cursor is moused over the control 80 NAVISET ADMINISTRATOR 2 USER S GUIDE e Show alert conditions in task tray If an alert condition occurs a popup message will be shown in the Windows Task Tray amp Alert Condition from NaViset Administrator Device LCD3S090WOQXi Alert High Temp 58 5 C is over 50 070 Task temperature alert 4 he i Pe e Show device query diagnostics in status bar
69. el and is powered on Confirm the IP address of the display is correct If using the LAN to RS232 Bridge make sure the IP address or host name of the Windows computer is correct Confirm that the Monitor ID being used to connect to a display matches the Monitor ID set on the OSD If using the LAN to RS232 Bridge utility confirm that it is configured correctly and has been started Confirm that the Windows Firewall has been opened correctly for the Network Location Type being used See Troubleshooting the LAN to RS232 Bridge on page 106 Confirm that the first display is correctly configured to use RS232 or LAN depending on the connection type See the configuration information starting on page 43 for details Confirm that any daisy chained displays connected to the first display are configured to use RS232 and have unique Monitor IDs Confirm that any daisy chained displays are connected using crossover NULL modem type RS232 cables and are connected to the correct IN and OUT sockets on the displays If the display is connected directly to LAN not using the LAN to RS232 Bridge try connecting to the display s internal web host using a web browser and enter the IP address of the display to verify connectivity via HTTP Try resetting the LAN settings on the display and reconfiguring Power Off and On the display 98 NAVISET ADMINISTRATOR 2 USER S GUIDE Problem Unable to communicate with an NEC projector If an error o
70. elect the desired Off time for the displays 14 On the Summary tab review the Task settings and click OK 15 There will now be two new tasks listed in the Inactive Tasks list that will automatically run on the selected days and times The green background in the Next Start Time column indicates the tasks will run automatically at the time indicated Properties Last Start Time Display power on 85 NAVISET ADMINISTRATOR 2 USER S GUIDE Example Task Check for projector lamps close to needing replacement In this example a task to check to see if the estimated lamp life remaining for projectors is below a specified num ber of hours limit is created This is recommended in order to perform proactive ordering of replacement lamps and maintenance The task will be set to run once every week and an email will be sent to the administrator if any projector s estimated lamp life remaining is less than 100 hours 1 Create a new Task by clicking the New Task ma toolbar button or selecting New Task from the Tasks menu 2 Enter a Name and Description for the task to indicate the purpose of the task Settings Notifications Task Schedule Task Name and Description Name Check projector lamps Description Check remaining lamp hours and email admin if lt 100 Task Type i Command Change the settings on one or more devices Conditional Monitor devices and be notified of state changes and threshold violations Informat
71. es Be sure to correctly identify the RS232 IN and OUT connections on the display The computer will connect to the RS232 IN on the display Configure the Monitor IDs for each display using the On Screen Display on each If multiple displays are being used with an RS232 daisy chain connection then each display on the chain must have a unique Monitor ID In the configuration utility application click the Clear All Port Settings buttons to reset any previous configurations Select the COM port being used on the host computer in the list Next select the Monitor ID for the first display and make sure it is checked Click the Test COM n Monitor ID x button to test the communications with the display where n and x are the COM port number and Monitor ID If the communications is successful the model name and serial number of the display will be shown See Troubleshooting on page 97 if the display is not detected Repeat steps 5 thru 7 for all remaining displays Verify the configuration settings in the Configuration Summary section If the WMI Provider is being used with the NaViSet Administrator 2 application make sure the Defaults for NaViSet Administrator 2 is selected Click Apply or OK to close The RS232 WMI Provider is now ready for access by remote Try connecting by adding the computer as a Windows computer on LAN WMI in the NaViSet Administrator application 109 NAVISET ADMINISTRATOR 2 USER S GUIDE Advanced Set
72. et the Offset hrs value to 2 All displays in this task will be set using the same offset value so displays across multiple time zones should be split into separate tasks Sync Clock with System Date Time offset hrs 23 64 NAVISET ADMINISTRATOR 2 USER S GUIDE If one or more devices selected supports sending IR Remote control commands the IR Remote tab will be shown IR Remote Schedule Summary a zs Sl amm a aan E E Gs ne Go Sending IR Remote commands can be used to perform commands and access functions that may not be available via the commands in the Commands tab but are available on the device s IR Remote control There are two types of remote controls one for large screen displays and one for projectors Select the appropriate type for the device being controlled before adding any commands Note IR Remote Commands for the both display large screen displays and projectors can not be used together in a task Click on the buttons in the simulated R Remote to add them to the queue to be sent by the Task Once buttons have been added to the queue the sequence they will be sent in can be rearranged or deleted using the queue arrangement d T and amp buttons Note Not all displays support IR Remote commands and not all supported displays support all if the IR controls shown No status or warning messages are displayed if a display does not support a particular IR Remote command 65 NAVISE
73. g the Reference Name text changes the name that will appear for the display in the device tree and will not change the Asset Tag stored in the display To change the Asset Tag stored in the display select Asset Tag from the Display Device Information list group in the controls shown on the Custom display property tab once the display has been added Click OK to add the display s to the device tree 26 NAVISET ADMINISTRATOR 2 USER S GUIDE Troubleshooting If an error occurred when performing the Test operation see the troubleshooting steps Problem Unable to communicate with an NEC large screen display on page 97 About Daisy Chain Hosts 5 at es Ole tee a ie ee ee When daisy chained large screen displays are SOE aAA Baa BE added a virtual device called a Daisy Chain Host is created in the device tree with the icon All of the actual daisy chained displays are branches from this device with the icon EI Acme Widgets Inc Reception Daisy Chain Host Marketing info L Network Sales J Engineering IP Address or Hostname oO Reception 192 168 1 15 Browse E E E Daisy Chain Host Lowest Monitor ID in daisy chain a P462 ID1 Total number of displays in daisy P462 1D2 chain including this one Note Monitor IDs must be assigned consecutively The Daisy Chain Host device is a placeholder for the connectivity information for the entire daisy chain as follows
74. ge the Asset Tag stored in the display if supported select Asset Tag from the Display Device Information list group in the controls shown in the Custom tab of the Device Properties window Opening a Device Properties Window Double clicking a device in the device tree will open the device s properties window in the dock window area The device properties window can also be opened by right clicking the device and selecting Properties from the context menu There is no limit to the number of device properties windows that can be opened and docked at the same time he P462 D2 Add Single Device Add Multiple Devices Add Group Delete Rename B Test Connection Standard Device Info Update Full Device Info Update Cancel All Updates Properties Dock Window Area The dock window area on the right side of the main window can contain any number of Dock Windows By default NaViSet Administrator opens with two docked windows Task Manager and Report Manager Examples of other dock windows are Device Properties Windows and the Task History Viewer Device Properties Windows are opened by either double clicking a device icon in the device tree or right clicking a device and selecting Properties from the menu Docked windows can be moved outside the dock window area to anywhere on the desktop by clicking and dragging the window s title bar Windows that are no longer docked are called floating windows Floating windows can be m
75. ges and send on task completion O Accumulate messages and send every 30 H minutes 90 NAVISET ADMINISTRATOR 2 USER S GUIDE 10 On the Task Schedule tab select Start Options Scheduled and select the frequency at which the task will be performed In this example the task will on weekdays starting at 8 AM and weekends will be skipped Start Options On Demand Start this task anytime manually from the Task Manager window Scheduled Start this task automatically according to the schedule below or anytime manually in Task Manager E Temporary This task will exist for this session only and will not be added to the Task Library Start Schedule Start this taskevery 1 day gt at 08 00 00 AM Additional Daily Settings Skip Weekends Next scheduled start time 5 3 2015 8 00 00 AM 11 On the Summary tab review the Task settings and click OK 12 There will now be a new task listed in the Inactive Tasks list that will automatically run on the selected days and times The green background in the Next Start Time column indicates the task will run automatically at the time indicated 91 NAVISET ADMINISTRATOR 2 USER S GUIDE Example Task Configure new displays with multiple preset settings In this example a task is created with a list of settings to be applied to displays This could be a standard configu ration that is needed for all new displays in a particular application or environment Having these cha
76. gets Inc a E co Marketing v SM PASSOW Main Conference Room 1420 eal Sales M300XSA Sales Conference Room 1101 Engineering a Quality Assurance ESR V300X QA Conference Room 1301 Research o W ovo E E pamw Select by Model 62 NAVISET ADMINISTRATOR 2 USER S GUIDE Devices can also be selected by model using the Select by Model listbox Selecting a model in the list will select all matching devices in the device tree The button will select all devices and the button will clear all selected devices Next select the Commands tab and select the control s to be adjusted from the control list When a control has been added to the list of commands to be performed any parameters or settings for the control can be set New Task Settings Devices Commands Display Schedule IRRemote Notifications Task Schedule Controls Commands Display Device Information Select a control 4 Power Power State Power Save Power Save Video AV Input Power On Delay Off Timer Fan Speed Sensor 1 Fan Control Sensor 2 Fan Control Sensor 3 Fan Control Option Slot Power Power LED Indicator Standby Mode Power LED Color Video Geometry ECO Multiple commands can be performed in a task For some commands the ordering may be important and can be controlled using the 4
77. gth No splitters KVMs or Video over One COM port Multiple COM ports CAT5 6 Two way supported supported communications using DisplayPort or HDMI inputs is not supported Supported on SBC Single Board N A Yes Yes No Computer IP address required for Shares IP address of Shares IP address of Shares IP address of IP Address display host computer host computer host computer Yes Requires Yes Requires Network Security None None administrator administrator credentials credentials 20 seconds per display 10 seconds x the total 30 seconds number of displays Must be specifically configured on the host computer No configuration No configuration necessary N A necessary Additional limitations Typical Standard Update Time 20 seconds per display 20 seconds per display 60 seconds per display 10 seconds x the total 75 seconds number of displays See connection i 43 44 45 42 diagram on page page page page 120 seconds per 120 seconds per display display Typical Full Update Time 100 NAVISET ADMINISTRATOR 2 USER S GUIDE Daisy Chain RS232 vs Individual LAN Connections The following table shows compares connecting large screen displays individually via LAN vs using an RS232 daisy chain between displays Connection Method Daisy Chain RS232 Individual LAN Connection Ea l Faster Simultaneous parallel operations to Slower Limited to one operation on one each dis
78. he list of tasks While any task is running the results can be viewed in real time by clicking the Watch button in the Active Task list A Task Viewer window will be opened that shows each device and query The queries for individual devices can be filtered by selecting the device from the Query Results list High Ternp C Status 447 2 4 15 2013 9 37 18 AM V300X QA Conference Room 1301 434 Next Query 00 04 47 Time Remaining 119 54 51 72 Task History NAVISET ADMINISTRATOR 2 USER S GUIDE The Task History window shows the operation history for a particular Task To view the Task History click the a button for a task in the nactive Tasks list or select the desired tasks and click History from the Task Library dialog A Task History Check projector lamps Show Task Ending On Task Info a Task Name Check projector lamps Started On 4 17 2013 4 22 09 PM Ended On 4 17 2013 4 22 11 PM Result Status Completed Warnings Alert Count 0 Warning Count 2 Error Count 1 4 17 2013 4 22 09 PM M300XSA Sales Conference Room 1101 3942 WARNING Device Might Not be Powered On 2 4 17 2013 4 22 09 PM PASSOW Main Conference Room 1420 2988 WARNING Device Might Not be Powered On 3 4 17 2013 4 22 11 PM V300X QA Conference Room 1301 2972 OK Est Lamp Life Remaining hrs The history for each time the task has been run can be selected in the Show Task Ending On list The Task Info l
79. iately by clicking the Start button The properties of a Task can be edited by clicking on the Ej Properties button This is the same as editing a task from the Task Library The history of a task can be viewed by clicking the task La History button in an inactive task This is the same as viewing the history from the Task Library The task history lists the results from each time the tasks was executed Active Task list The Active Task list shows Tasks that are currently being processed Tasks that are configured with a schedule to start automatically will move from the nactive Task list to the Active Task list while they are being processed Once the task has been completed or is manually stopped it will return to the nactive Task list again until the next scheduled start time is reached or it manually started 60 NAVISET ADMINISTRATOR 2 USER S GUIDE While a task is active the progress of the task can be viewed in real time by clicking the Watch button An active task can also be manually stopped by clicking the W Stop button The number of alerts warnings or errors that occur while a task is running are shown Alerts list Alerts occur when a condition in a conditional type task becomes true Alerts issued by a task are listed in the Alert list The Alerts list shows the task and condition that caused the Alert the device it occurred on the time it occurred and any notifications that were sent e The Alert list
80. ight click an item in the device tree and select Add Single Device or click the EA toolbar button The Add a device fo dialog will appear All devices added using this method must be powered on and accessible Note Devices added using this method are added to the nearest currently selected group in the device tree 24 NAVISET ADMINISTRATOR 2 USER S GUIDE Adding a single Windows computer on LAN WMI Add a device to Research Device Type E Windows computer on LAN WMI be i NEC large screen display connected to LAN P This is the first display in a daisy chain We NEC projector connected toLAN G IP Address or Hostname Credentials Connect as Current User Use Library Credential Device specific Credential Connection Status Untested Reference Name Open Device Properties Window Select Windows computer on LAN WMI Enter the computer s network name or IP address or click Browse to view and select a computer currently available on the LAN Note t may take several seconds after clicking the Browse button for the dialog to appear while the network is enumerated Only computers that are currently available on the LAN will be shown If you are currently logged in as a domain administrator and have credential access to the remote computer then select Connect as Current User If the remote computer requires different credentials then either select Use Library C
81. ilding and floor or organizational groups for example Sales and Marketing Creating Groups Groups can be created by either selecting Add Group from the Devices menu or by right click ing in the Device Tree and selecting Add Group Groups will be added as a branch to the currently selected item in the Device Tree 9 Add New Group Add a new group to Acme Widgets Inc Name Description Rearranging Groups Groups can be rearranged by clicking and dragging a Group s folder icon to another part of the Device Tree acme widgets incndb NaViSet Administrator 2 File Edit View Devices Tasks Reports Tools Help Jide Bgdu Baie 6 Acme Widgets Inc C Marketing Sal Reception G an Engineering 5 Quality Assurance o Research Production E Reception 16 NAVISET ADMINISTRATOR 2 USER S GUIDE Renaming Groups Groups can be renamed by either e Double clicking the group in the Device Tree e Right clicking a group in the device tree and selecting Rename e Selecting Rename from the Edit menu while the group to be renamed is currently selected ey i eee L ha DEV 002 Production ye a Research Production C Add Single Device Add Multiple Devices Add Group L Delete Renam 4 Test Connection Standard Device Info Update Full Device Info Update Cancel All Updates Properties T atadta p daa o A a A et o p aA AF Expand
82. ime Status History Run All Devices 2 3 27 2013 10 55 45 PM Completed Warnings TF gt Inactive Reports list Inactive Reports are reports that have been created but are not currently running A Inactive Report can be made to start immediately by clicking the Run button and will be moved to the Active Reports list while it runs The properties of a Report can be edited by clicking on the Ei Properties button This is the same as editing a task from the Report Library The history of a report can be viewed by clicking the E Report History in an inactive report This is the same as viewing the history from the Report Library The report history shows the results of each time the report has been executed Active Reports list Active Reports are reports that are currently being run For Database Report types where all of the information is being queried from the current database a report may be active for only a fraction of a second while it is processed Real time Reports may take up to several hours to process depending on the number and type of networked devices that are being queried Once an Active Report has completed being processed it will be moved to the Inactive Report list While a report is active the progress of the task can be viewed in real time by clicking the lo Watch button An Active Report can also be manually stopped by clicking the W Stop button The number of alerts warnings or errors that occur
83. indows computers NEC large screen displays Projectors Adding Devices Adding Single devices Adding a single Windows Computer o on LAN WMI Adding NEC large screen display s connected to LAN Adding a single NEC projector connected to LAN Adding Multiple Devices l Adding multiple Windows Computers WMI Adding multiple NEC large screen aay Adding multiple NEC projectors Configuring Devices Windows Computer on LAN connections via WMI Device Configuration Desktop display s connected to Windows Computer NEC large screen display s with direct LAN connection NEC large screen display s using LAN to RS232 Bridge NEC large screen display s using RS232 WMI Provider NEC large screen display s with SBC and dual LAN connections NEC large screen display with SBC and shared LAN connection NEC projector with direct LAN connection l NEC projector connected via Windows Computer to LAN Controlling Devices Read only displays Interactive Control Info Property Tab Display Schedule Property Tab Custom Property Tab Credential Library CO NOO 11 12 12 13 14 14 15 19 19 19 20 22 22 22 22 23 23 23 24 25 27 a29 20 a 30 38 40 40 41 42 43 44 45 46 47 48 49 50 Eoi 50 a 52 93 56 4 Table of Contents Contents About the Credential Library 2 2 56 Tasks 58 Ab
84. ing Groups Groups can be expanded and collapsed by clicking the icon next to the group name Devices Each device in the Device Tree is represented by an icon as shown in the following table deon f Description S Windows computer NEC desktop display connected to a Windows computer NEC medical display connected to a Windows computer a Read only Display A display connected to a Windows computer with read only connection DDC CI not available or a non NEC display Single NEC large screen display Daisy chain host A virtual device for daisy chained NEC large screen displays See page 26 for a full description NEC large screen display connected in a daisy chain NEC projector 17 NAVISET ADMINISTRATOR 2 USER S GUIDE Indicators on the icons represent certain states of the device at the last time it was accessed as shown in the following The device hasn t been accessed since the database has been loaded None The device was powered on and a Standard or Full Update was successful Green table ee Warning Flashing Updating Communications with the device during a Standard or Full Update was partially successful however it may not have been powered on As a result not all of the device information was read This is also shown if two way communications with the device was not possible Communications with the device failed and the update was unsuccessful This could be because e The device is disconne
85. ing the New Report toolbar button or selecting New Report from the Reports menu 2 Enter a Name and Description for the report to indicate the purpose of the report a New Report Settings Devices Query Items Output Summary Report Name and Description Name All Devices Description Report Type Database Report Create a report from the device information in the local database Real time Report Query the devices to get current information Real time Report Options V Query only if local device information is older than 2 days 3 Since the report will actually query devices select Real time Report as the Report Type Select Query only if local device information is older than and select 2 days in order to avoid unnecessarily re querying devices and also keep the database up to date 4 On the Devices tab select the devices to be included in the report Note windows computers and daisy chained large screen displays are shown in the device tree in the Devices tab without any child devices attached displays for Windows computers and individual daisy chained large screen displays for daisy chain hosts These child devices will be determined when the Report operation is actually run and automatically added to the report and the device tree 5 On the Query Items tab select the desired items to query and include in the report 94 NAVISET ADMINISTRATOR 2 USER S GUIDE 6 On
86. ings read will be listed in the tables on the nfo tab Because of the large number of controls supported on many devices the Full Update can take over a minute depending on the device and connection type Z Note 1 Performing a Standard or Full Update will overwrite all of the device information saved in the database from the last Standard or Full Update Information for devices that are currently powered off can not be fully updated until they are fully powered on and available for remote access When a Standard or Full Update is performed directly on a Windows computer any new display devices will be automatically detected and added to the device tree If an existing device has been disconnected or can no longer be accessed an option to delete the device will be given 56 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter Credential Library About the Credential Library Access credentials must be specified when connecting to remote Windows computers via WMI These credentials must be for a user with sufficient access permissions for administering the computer and accessing WMI The credentials consist of a Username and Password Note ifthe user is a member ofa different domain than that of the computer then the username can be specified in the format domain username NaViSet Administrator has a Credential Library feature for managing credentials and making it easier to store and apply credentials for accessing multip
87. ion and consumer electronics industries WMI Windows Management Instrumentation A set of extensions to the Win dows Driver Model that provides an operating system interface through which instrumented components provide information and notification NEC Copyright 2001 13 NEC Display Solutions Ltd All rights reserved USA and Canada www necdisplay com Europe www nec display solutions com
88. ional Monitor selected parameters of your devices in real time Polling Interval and Total Run Time Pollevery 5 minutes for 5 Mo Time Limit Poll one time only Since the task will check the condition of a value select the Task Type Conditional 4 Since it is only necessary to check each projector once each time the task is run select Polling Interval and Total Run Time Poll one time only On the Devices tab select the projectors to be checked 6 On the Conditions tab open the Display Device Information section on the Controls list and select Est Lamp Life Remaining to add it to the list of conditions 86 NAVISET ADMINISTRATOR 2 USER S GUIDE Change the condition to falls below and enter 100 as the hrs value Conditions Conditions Fan 1 Status Fan 7 Status falls below 100 Fan 3 Status Fan 4 Status Fan 5 Status Diagnostics Power On Time Total Power Time Lamp Hours Used Filter Hours Used Panel Hours Used Est Lamp Life Est Lamp Life Remaining b Power gt Video b Geometry gt ECO b Tile Matrix On the Notifications tab click Add a Notification enter the recipients email address and click OK Since the administrator doesn t need to know immediately for each individual projector if the condition is true select Accumulate all messages and send on task completion This way only one email will be sent listing any projectors for which the lamp lifetime condition is tru
89. ist shows a summary of the task results including the number of alerts errors and warnings that were encountered The Task History list shows the results for each device in the task The list can be filtered by device name by selecting a device from the listbox 4 Note e More detailed information about a device in the list can be seen by mousing the cursor over the device column e Clicking on a row will automatically select the corresponding device in the Device Tree e Double clicking a row will open and select the device tab The history for the currently selected task run can be exported via the clipboard Excel or delimited text file by clicking the Export button The history for the currently selected task run can also be deleted by clicking the Delete button 73 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter Reports About Reports Reports are operations that gather selected setting values and information from one or more devices and create a report of the results These operations can be performed either in real time meaning devices are queried when the operation is run or using information stored in the database for each device A hybrid query that will only query devices if the data in the database is older than a given time period can also be specified This option is useful to reduce unnecessary real time queries on devices since they are much slower than querying the database The results of a report ca
90. k name or the IP address 127 0 0 1 97 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter 1 2 Troubleshooting Problem Unable to connect to a Windows Computer via WMI If an error occurred when performing any Test operation follow these troubleshooting steps Confirm that the remote computer is powered on and fully booted Confirm that the computer name or IP address is correct Confirm that the user credentials entered are correct for an administrative user on the computer or domain administrator Confirm that the Windows Firewall is not blocking access to WMI See page 40 for more details If the Windows computers on the network are part of a Windows Workgroup and not a Domain the default UAC User Account Control security settings will not allow access to WMI even if the Firewall is disabled Note Installing either the DDC CI or RS232 WMI Providers will automatically configure the UAC User Account Control settings to allow access to WMI The Windows Firewall settings are configured automatically when installing on a computer running an English version of Windows Other language versions of Windows might not be configured automatically due to the different localized naming of WMI and may need to be manually configured Problem Unable to communicate with an NEC large screen display If an error occurred when performing any Test operation follow these troubleshooting steps Confirm that the display is a supported mod
91. l time Polling Interval and Total Run Time rotlevey 5 E for 5 E eys m E no tme umit i Poll one time only Select Conditional as the Task Type Since this type of task is typically used to actively monitor a condition the Polling Interval and Total Run Time are enabled and specify how often the condition s should be checked while the task is running The Polling Interval sets how often the devices are polled and the Total Run Time specifies how long the task should keep polling once the task has been started If the task is to run continuously until it is stopped by the user select No Time Limit Select Poll one time only if the task is to perform just one query and then stop Note Each task takes some time to complete so care should be taken not to set a polling interval that is shorter than the time it takes to poll all of the devices in the task If a task is due to poll again before the previous poll has completed a warning message Last Query Still Running will be generated and the polling of all remaining devices will be skipped for that polling interval Next select the Devices tab and select the devices that the Task will be performed on 69 NAVISET ADMINISTRATOR 2 USER S GUIDE Next select the Conditions tab and select device controls that are to be checked The list of available controls will depend on the type of device s selected Click on a control to add it to the list of conditions Note Nota
92. lable when using the Task Builder Wizard To use these functions create a New task not using the Task Builder Wizard 61 NAVISET ADMINISTRATOR 2 USER S GUIDE Creating a New Command Task Command type tasks perform actions on devices such as changing controls settings or performing operations Create a new task by selecting New Task from the Tasks menu or selecting New from the Tasks Library or click the RA New Task button on the application toolbar A New Task Task Name and Description Name Description Task Type Command Change the settings on one or more devices Conditional Monitor devices and be notified of state changes and threshold violations Informational Monitor selected parameters of your devices in real time Polling Interval and Total Run Time Pollevery 5 H minutes for 5 HI days No Time Limit Poll one time only First give the task a name and description so it can be easily identified in the task list Next select the type of task to be created L Note Commana type tasks are only performed one time each time the task run so the Polling Interval and Total Run Time section is disabled Next select the Devices tab and select the devices that the task will be performed on Selecting a group will automatically select all of the devices within that group Settings Devices Commands IRRemote Notifications Task Schedule Summary Devices a G Acme Wid
93. lays 113 NAVISET ADMINISTRATOR 2 USER S GUIDE Glossary DDC CI Display Data Channel Command Interface A two way communica tions link between the video graphics adapter and display monitor using the stan dard video signal cable EDID Extended Display Identification Data A data structure provided by a display to describe its capabilities to a video source OPS Open Pluggable Specification A standardized slot design for digital sig nage devices and pluggable media players OSD On Screen Display Display controls and status information superimposed on the screen image RS232 A series of standards for serial binary single ended data and control sig nals connecting between DTE data terminal equipment and DCE data circuit terminating equipment SBC Single Board Computer A complete computer built on a single circuit board with microprocessor memory and other features SMTP Simple Mail Transfer Protocol An Internet standard for electronic mail email transmission across Internet SSL TLS Secure Sockets Layer Transport Layer Security A protocol for encrypting information over the Internet USB Universal Serial Bus A communication bus used to connect up to 127 devices such as keyboards mice scanners color sensors etc VESA Video Electronics Standards Association An international non profit corporation that supports and sets industry wide interface standards for the PC workstat
94. le computers This saves having to enter the same credentials again each time a new computer is added or needing to individually update each computer s credentials if the administrator s password or username is changed The passwords entered are encrypted and stored in the current database file Using the Credential Library The Credential Library can be accessed from The Devices menu The Credential Library 4 button on the toolbar The Network tab of a Windows computer device When using Add Single Device with a Windows Computer on LAN WMI device type When adding multiple Windows Computers WMI in Add Multiple Devices re YS NY SS L Note Credentials are not used for local connections connections to the same computer that is running the NaViSet Administrator application Credentials can be entered for a local connection however since they aren t used local connections should not be used to verify administrator credentials E Credential Library Description Jane Brown Europe Domain Admin Joe Smith North America Domain Admin 57 NAVISET ADMINISTRATOR 2 USER S GUIDE Adding a new credential Click the New button in the Credential Library to open the User Credential Dialog The User name with optional domain specifier Password and name alias and Description shown in the Credential Library lists can be entered i New Windows User Credential Domain Name optional and User Name ex COMPANY jsmith Jan
95. ll devices will support all of the controls listed q New Task Settings Devices Conditions Notifications Task Schedule Summary Controls 4 Display Device Information a Monitor ID High Temp Sensor 1 Temp Sensor 2 Temp Sensor 3 Temp Sensor 4 Temp Sensor 5 Temp Intake Temp Exhaust Temp Fan 1 Status Fan 2 Status Fan 3 Status Fan 4 Status Fan 5 Status Diagnostics Power On Time Total Power Time For each control that is added an associated condition must be set If this condition is met then a notification and or alert will be issued Depending on the type of control selected different conditions will be available Control Value Type Available Conditions sss Examples sd Numerical value Exceeds Falls Below and Changes Temperatures Fan Speed Human Sensor Ambient Light Sensor Binary or Named value Is Is Not and Changes Diagnostics Video Input Power State Gi In f O A named value is a control setting that has discrete selections for example the Video Input control has named values of Video HDMI DisplayPort etc A binary value has two states such as On and Off Note The same limitations on control values as described in the Note on page 62 applies to Conditions The values used to evaluate conditions may be different from the On Screen Display values lf more than one condition is added the operand used to evaluate the aler
96. mously within the display the Display Schedule tab will be shown New Task Settings Devices Commands Display Schedule IRRemote Notifications Task Schedule Schedule Progam 1 O2 O3 0405 O6 7 4 Save Program 1 V Enable On Time V 8 00AM Off Time V 12 00 AM Input Hom Picture Mode Last Setting V Every Day Every Week Monday Tuesday Friday Saturday The schedule settings can be set for each of the 7 supported internal schedules to power the display on and off as well as selecting different video inputs at specific times on specific days The task will be used to program the display with these schedule parameters Once the display has been programmed via the task it is not necessary to use NaViSet Administrator to perform the task since the display will perform it automatically using the internal clock and schedule function Note The display s internal clock can be synchronized to the current date and time by using the Command Sync Clock with System Date Time control listed in the Power group This control allows the display s internal clock to be set with an offset value of from 23 to 23 hours relative to the local time This is useful if the display being set is located in a different time zone So for example to set the internal clock for a display that is located in a time zone two hours ahead of the current local time s
97. mporting a list of IP addresses from a file 3 Specifying an IP address range 2 Add Multiple Devices BE winds computers WMD Add projectors using Network Enumeration IP Address Range From Add To Table Interface Local Area Connection 2 a To Locate Add Import from File Import IP Address Scan Results Add IP Address Hostname Status Model Serial Add Selected Displays to Existing Group Acme Widgets Inc New Group With the projectors added to the table individual projectors can be selected or skipped from being added to the device tree by using the lf Add checkbox on each row of the table The device tree Group in which to add the projectors can be selected from an existing group or a new group created by selecting New Group and entering the new Group name Click Apply to add the projectors to the Device Tree The projectors will be queried in the background to gather information about the projector controls and settings Add NEC projectors using Network Enumeration Many models of NEC projectors that are connected directly to LAN are capable of being automatically identified A special identification message will be broadcast and list any projectors that responded First select the network Interface to be used to send the broadcast message on then click the Enumerate button Any projectors that were identified will be added to the list below Note Projectors connected to a computer by RS23
98. n about a device can be updated at any time using either the Standard Update or Full Update functions see Standard Update vs Full Update on page 55 for more details which are available both on the nfo device property tab and from the device tree s context menu shown by right clicking on the device The date and time the information was last updated is shown in Last Update This text will be shown in red if the device had not been updated within the last 24 hours Gi Info Last Update Mon Apr 8 23 53 04 2013 Standard Update Full Update The information shown on the nfo tab can be exported to the clipboard an Excel spreadsheet or a delimited text file by clicking the Export button Also information from individual tables can be copied to the clipboard by first selecting the desired rows in the table then selecting Copy from the Edit menu or by pressing Ctrl C Windows Computer Info The nfo property tab for remote Windows computer devices show information about the computer such as the operating 52 NAVISET ADMINISTRATOR 2 USER S GUIDE system service pack CPU type total and available RAM and if supported by the hardware the make model and serial number of the computer The OS version service pack and architecture are also shown along with the CPU type speed and current usage percentage The installed physical memory size and currently available memory is shown If Open Hardware Monitor see Appendi
99. n be saved to the database and also to an output file such as an Excel spreadsheet or delimited text file When saved to the database the report results can be viewed at any time using the Report History viewer Report results are stored for each time a report is generated and each can be selected thus providing a history of the report over time Example uses of reports are e Keeping track of computers and displays within an organization by logging the device name model serial number and asset tags e Keeping track of the number of operating hours that displays have been in use the carbon savings or any other parameter or supported setting that can be read from a device Report Library All Reports can be managed using the Report Library available on the Reports menu or by clicking on the toolbar button Reports can be created edited duplicated and deleted from within the Report Library The execution history of a report can be viewed and exported Report Library Saved Reports Name Description Edit All Devices Duplicate History Delete 74 NAVISET ADMINISTRATOR 2 USER S GUIDE Report Manager All Reports that have been created for the current database are listed in the Report Manager tab This tab shows e Inactive Reports that are not currently running e Active Reports that are currently running Start time Run Time Warnings Errors Stop Report Properties Last Run T
100. ncy Currency Convert Power Saver Timer gt Tile Matrix a OSD Froperty of Acme Widgets Inc OSD Language l OSD Off Power Indicator LED OSD Turn Off Delay On off OSD H Position i OSD V Position Sync Clock with System D Time offset hrs OSD Rotation B 2 OSD Transparency E a E Information OSD Key Lock PIP gt Audio gt Resets On the Task Schedule tab select On Demand since the task will be run manually on new displays On the Summary tab review the Task settings and click OK There will now be a new task listed in the Inactive Tasks list that must be run manually To run the task on new displays first add them to the device tree then modify the task by clicking the Ei Properties icon On the Devices tab modify the selection to include the new displays to configure Click OK and then run the task by clicking the Run button 93 NAVISET ADMINISTRATOR 2 USER S GUIDE Example Report Query basic device information and export to Excel In this example a report is created that will query basic information about all of the devices in the Device Tree In order to avoid unnecessarily re querying devices too often a report that only queries devices if the information about them is older than two days This will keep the information in the database up to date Once the report has completed the results are exported to Excel so the data can be used and manipulated exter nally 1 Create a new Report by click
101. nges per formed by a task means that the process can be automated thus reducing the time taken and risk of error due to mis adjustment Once a task has been created with the desired settings it can be run on demand and applied to new displays by modifying the devices selected in the task 1 Create a new Task by clicking the New Task A toolbar button or selecting New Task from the Tasks menu 2 Enter a Name and Description for the task to indicate the purpose of the task Task Name and Description Name Standard display configuration Description Configures large screen displays to company standard settings Task Type i Command Change the settings on one or more devices Conditional Monitor devices and be notified of state changes and threshold violations Informational Monitor selected parameters of your devices in real time Polling Interval and Total Run Time Pol every 5 minutes for 5 days No Time Limit Poll one time only Since the task will change the settings on displays select Task Type Command 4 On the Devices tab select at least one already existing device of the same type This way the Commands list will be populated with the correct controls for the device type 5 oo N 2 92 NAVISET ADMINISTRATOR 2 USER S GUIDE On the Commands tab select and configure the values for each of the settings to be applied for the display configuration Carbon Convert Curre
102. nt to all displays on a COM port by creating an extra WMI object instance for a virtual display with Monitor ID All All displays on the COM port will respond to operations on this instance Disable Factory Reset command Prevents Monitor IDs from being reset by the Factory Reset command being used Resetting the Monitor IDs would require manual reconfiguration Create instances even if no display monitor is detected When selected a WMI object instance will be created even if there is no response from a display This can be useful when using scripts in order to keep the number of objects created constant Defi ornaviet Adnisator 2 eta fo vse a e Gee 108 NAVISET ADMINISTRATOR 2 USER S GUIDE The configuration utility is used to make the following configuration settings used by the WMI Provider 1 2 3 4 Configuring the RS232 COM ports used to communicate with the NEC display s Configuring the Monitor IDs to use with each display which must match the settings on each display Testing the communications with each display Configuring various advanced settings that impact the behavior of the WMI Provider Follow these steps to plan and configure the settings for use with NaViSet Administrator 1 2 11 12 Identify the COM port numbers on the host computer that will be used to communicate with the display s Connect the display s to the host computer using RS232 crossover cabl
103. of network connections that can be made to different devices on the network NaViSet Administrator can communicate to multiple devices in parallel which speeds up operation by allowing simultaneous connections and allows more operations to be performed while waiting for other devices to respond to commands 5 10 20 or 30 connections can be selected and default value is 10 connections Note n general increasing the number of network connections increases the overall speed at which operations on large numbers of devices can be performed However there is a point where more connections does not give an increase in speed due to the speed of the computer and other factors e Interface for Wake On Lan WoL Magic Packets When using NaViSet Administrator to remotely wake up a computer using the WoL protocol UDP packets are broadcast from the network adapter If the computer running NaViSet Administrator has multiple network interfaces for example wired and wireless the interface to broadcast the WoL packets from can be selected Note in order for WoL to work correctly UDP port 9 must not be blocked by any firewalls or routers See Appendix B on page 101 for details on configuring WoL 81 NAVISET ADMINISTRATOR 2 USER S GUIDE Email Settings 83 Preferences V Enable Outbound Email Settings Email server presets From Email Address gmail con SMTP Server smtp gmail com Port 587 Timeout sec 30 V SMTP server
104. onnection OK 3 O 1921681120 Unable to establish link to remote machine Add Selected Devices to Existing Group My Network New Group 35 NAVISET ADMINISTRATOR 2 USER S GUIDE Adding multiple NEC large screen displays Multiple NEC large screen displays can be added in two different ways 1 Import from File 2 IP address range Note The Monitor ID of each display is detected automatically if the display is reachable Note Large screen displays that are daisy chained via RS232 must be added as a single device and cannot be added using Multiple Devices The only exception is when using the RS232 WMI Provider which will automatically add all connected displays when the host computer is added 9 Add Multiple Devices Sec geen do Add displays using Import from File IP Address Range From Add To Table To Locate 4dd Add IP Address Hostname Serial Mon ID Add Selected Displays to Existing Group Acme Widgets Inc j New Group With the large screen displays added to the table individual displays can be selected or skipped from being added to the device tree by using the Nf Add checkbox on each row of the table The displays can be added to either an existing group in the device tree or a new group created by selecting New Group and entering the new group name Click Apply to add the dis
105. ormation and export to Excel 93 Frequently Asked Questions 95 Troubleshooting 97 Problem Unable to connect to a Windows Computer via WMI 97 Problem Unable to communicate with an NEC large screen display 97 Problem Unable to communicate with an NEC projector 97 Comparison of connection methods for NEC large screen displays 99 Daisy Chain RS232 vs Individual LAN Connections 100 Wake on LAN WoL Configuration 101 Using Open Hardware Monitor 102 Installing and Configuring Open Hardware Monitor 102 Supported Sensors Copo ee eee ee ae oe 0 Using in Tasks and Reports aoa ee et Oe ow 2 we US 5 Table of Contents Contents LAN to RS232 Bridge eens About Operation Limitations Configuring the LAN to RS232 Bridge Troubleshooting the LAN to RS232 Bridge About Configuring l Advanced Settings RS232 WMI Provider Configuration Windows Management Instrumentation About WMI NaViSet Administrator WMI Providers WMI VB Scripts Sample VB Script files included 104 104 104 105 105 106 107 107 107 109 110 110 110 111 111 6 NAVISET ADMINISTRATOR 2 USER S GUIDE Precautions e NaViSet Administrator allows many advanced display features and settings to be changed and reset Care should be taken when making any adjustments to avoid mis adjustment e The Windows computer controls in NaViSet Administrator allow a remote computer to be shut down and
106. out Tasks 2 ee eee ee 8B Task ibrary s s s Re saos we we pa ra sa amp GOO Task Manager o a a a a a a aaa OY Inactive Tasks list a 9859 Active Task list 2 we a ew OY Alerts list 2 1 1 a ee ee ee ee ee ee 60 Creating Tasks a oe eee 6 oe eS ee ae BU Creating a New Command Task pa eee eee eee we a Creating Conditional Tasks 2 2 2 68 Creating Informational Tasks 2 2 2 70 Task History 3s ow 2 amp ae eb 6 ae eH ee em ow SS a 72 Reports 73 About Reports a 2 2 aaa 3 Report Library a oe moe oe ke ew ee GS we me em w em AS Report Manager 4 Inactive Reports list 74 Active Reports list a eee ew x4 Creating Reports 44 Report History ee 2 es 2 e Sw Eee ee ee 2 TE Preferences 79 About ree ne Ghee ee ee en ee ee oto General Settings Sea eB BSS Oe eee es eee 2 oO Email Settings 2 81 Database Settings 82 POIGEIS z s a a oe eh ee eh eke ee eee ee GZ Usage examples 83 Example Task Turn displays on and off at set times every weekday 83 Example Task Check for projector lamps close to needing replacement 85 Example Task Check for displays reporting a diagnostic error condition 88 Example Task Configure new displays with multiple preset settings 91 Example Report Query basic device inf
107. oved back into the dock window area by clicking and dragging the title bar to move the window over the dock window area The ability to move dock windows to anywhere on the desktop provides a lot of flexibility maximizes efficient use of the available desktop and allows individual items to be given prominence on the desktop if desired acme widgets inc ndb NaViSet Administrator 2 eo punimi TA File Edit View Devices Tasks Reports Tools Help yiilllle Ve f e eae em ra Hii Hoe BAAT Bil BA mass NEC NEC IE Click amp Acme Widgets Inc gt D T b Marketing rag ads i _ PA5SOW Main Conference Room 1420 Tit l e B ar to Sales PA550W Main Conference Room 1420 Diagnostics is not equal to Normal 4 17 2013 4 19 Check diagnostics Email admin acmewida E gt Engineering undock into Sa Quality Assurance e s a window B gt Research o W vevoo EB Pazoiw BA paziw Active Tasks a parar PPPS papa p pepe kA pied bd oe A gt Dd Ap b Ae b b AS 4 amp 4A 2h hb S amp S 4 Se 19 NAVISET ADMINISTRATOR 2 USER S GUIDE Docked windows can be closed by clicking the EJ button on the tab list or the x button in the dock window s title bar Both docked windows and floating windows can be hidden or shown by selecting them from the View menu Device Properties Window Each Device Properties Window consists of a series of tabs which divide the devi
108. ovider optional NaViSet Administrator Note Optional connections and devices shown in gray Restrictions 1 KVM Keyboard Video Mouse switches splitters and long video cables gt 3m are not supported Support in the video graphics card driver is required for two way communications Always update to the latest video drivers available from the video graphics card vendor Video drivers included by default in Windows might not provide communications support DDC CI WMI provider required for detailed information and information from additional displays other than the primary display Basic display information available for both NEC and third party desktop displays is available Most newer graphics cards supported See DDC CI WMI Provider README for latest support information Support for Windows computer Shutdown Restart Wake on LAN and monitoring of computer parameters is provided automatically Control of NEC large screen displays is supported by DDC CI but with some limitations See Appendix A on page 99 for details The DDC CI WMI Provider cannot be installed at the same time as the RS232 WMI Provider 43 NAVISET ADMINISTRATOR 2 USER S GUIDE NEC large screen display s with direct LAN connection Configuration Overview Large screen display connected to directly LAN and using one IP address Configuration Features 1 Additional displays can be daisy chained from the LAN connected display via
109. page 99 for details 14 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter User Interface Overview Main Window The main application window is divided into a Device Tree on the left and a Dock Window Area containing dock windows on the right Multiple dock windows are stacked on top of one another and tabbed so they can be easily identified and selected By default NaViSet Administrator opens with two dock windows Report Manager and Task Manager There are several other types of function related dock windows that use this area and all are described in the appropriate sections of this document an e acme widgets incndb NaViSet Administrator 2 Si gt ems File Edit View Devices Tasks Reports Tools Help H oa ww lit Acme Widgets Inc Marketing EER PASSOW Main Conference Room 1420 G E3 Sales ESR M300XSA Sales Conference Room 1101 7 Engineering G Quality Assurance ESR V300X QA Conference Room 1301 3 Research o W devon E Pazoiw EA prz7iw EE pazsaw H DEV 002 C Production gt Reception EA X461UN Lobby Wall Main menu Toolbar Condition Device Tree Watch Start time Run Time Alerts Warnings Errors Stop Check diagnostics 4 17 2013 4 19 18 00 04 16 1 1 0 a Properties Last Start Time Status History Next Start Time Start 4 4 17 2013 4 22 0 Completed War w 4 29 2013
110. pened Engineering Research DEV 002 LCD3090WQxi Lcoz090wexi E3 T Custom Sa Rete 4 Display Device Information Asset Tag E3 Pa Assets ABC17345 In serdce Dec 20 2012 erra J Power LED Brightness Power LED Color 4 Video Brightness Contrast Sharpness Gamma Selection Red Gain Green Gain Blue Gain Select Color Preset gt More Video Controls 4 Geometry H Position V Position H Resolution V Resolution Expansion Mode a PFT r a F ee TF pe PP FP PPO Pf a fF Af Fate Tt ae Are a a PP fo ahah fe i i ie a 54 NAVISET ADMINISTRATOR 2 USER S GUIDE Some of the more unique controls available on the Custom Controls list are shown below Asset lag A custom text string can be entered and stored in the display This text string could for example be a conventional asset tracking code company name department name phone number etc This can then be read by NaViSet Administrator and used for asset tracking over a network For desktop displays and large screen displays this text can normally only be altered or erased by using NaViSet Administrator On projectors the Asset Tag is known as the Projector Name Only ASCII based characters can be entered and the length is limited by the capabilities of the device cr Asset ABC12345 In service Dec 20 2012 Update Sync Clock with System Date Time For large screen displays that have an internal clock for performing schedule function
111. play up to maximum limit set in the Operation Speed i i display on the daisy chain at a time application Preferences IP Addresses One IP address required for all displays One IP address for each display Connectivit Single RS232 cables daisy chained Individual LAN cable runs from each display to y between displays a hub switch router Failure or removal of one display or cable l l at cat me Failure of a display or cable will not impact Robustness will disrupt communications to all others sae l i l communications to other displays further along the daisy chain 101 NAVISET ADMINISTRATOR 2 USER S GUIDE Appendix Wake on LAN WoL Configuration In order to wake up a remote computer using the WoL protocol the computer must be configured to enable the WoL functionality On most computers WoL needs to be enabled in both the BIOS Basic Input Output System settings and in Windows Consult the computer s documentation for information on how to access and enable the BIOS WoL settings if applicable In Windows the WoL functionality is integrated into the Device Manager and is available in the Power Management tab of each network device When performing a Wake On LAN operation in NaViSet Administrator a magic packet will be broadcast on the network interface selected in the Preferences to the MAC address of the computer The magic packet is sent as a UDP datagram on port 9 Be sure that firewalls and routers do
112. plays to the Device Tree The displays will be queried in the background to gather information about display settings 36 NAVISET ADMINISTRATOR 2 USER S GUIDE Add NEC large screen displays using Import from File A list of IP addresses can be imported from any of the following file types e A column of an Excel spreadsheet file e A delimited text file e Another NaViSet Administrator 2 database file Select Import from File and click the Import button to open the mport Devices dialog Import Devices Dialog NEC large screen displays RA Import Devices Import File Shows the file name selected to Ea import NEC large screen displays import the list from Import File Select Selects the file to import from Select column containing IP addresses or hostnames Select column containing IP addresses or hostnames Lists the column names from the first row of data Select the column to use as the IP address Devices Devices Shows all items or rows in the currently selected column Add to table Adds the selected items to the table Connectivity to the displays is not verified Use this to add displays that may not currently be available on the network Locate Add to table Adds the selected items to the table Connectivity to the displays is verified as they are added This may take several minutes to complete if many displays are being added 37 NAVISET ADMINISTRATOR 2 USER S
113. ready in use it will be refused The host computer must allow TCP LAN traffic on port 7142 Firewalls must be configured to allow unfiltered traffic on this port The installer will automatically open this port on the Windows firewall Configuring the LAN to RS232 Bridge 1 2 Install the LAN to RS232 Bridge from the NaViSet Administrator 2 installer packages Run the LAN to RS232 Bridge application which can be found in the Start Programs NEC Display Solutions LAN to RS232 Bridge menu LAN to RS232 Bridge V1 0 00 R5232 COM Port comi Idle disconnect time 605 Load when Windows starts Status e Waiting for connection Select the RS232 COM Port that the display is connected to from the list Select the correct Baud Rate for the connected display All NEC large screen displays use 9600 baud Projectors can use 9600 19200 or 38400 baud Be sure the baud rate selected matches the baud rate configured in the projector s On Screen Display To automatically load the LAN to RS232 Bridge application when Windows starts select Load when Windows starts f this is not selected it must be manually started each time Windows starts Click Start to start the bridge operation It will listen for incoming connections on LAN When a connection is received the Status indicator will change from Waiting for connection When finished configuring the settings click the Minimize button to close the window and keep
114. rectory Server and lists the results es es ee ae Wildcard Filters Allows the query results to be filtered by applying text wildcards to the Computer Name Description Operating System and OS Version columns Import Selected and Import All Adds the items to the table after the access credentials have been Import Selected Import All S pecifi ed 32 NAVISET ADMINISTRATOR 2 USER S GUIDE Add computers using Network Enumeration Windows computers that are currently online on the LAN can be enumerated and added in the same way network devices are found and shown in the Windows Network list A computer must typically be running and have been connected to the LAN for several minutes in order to appear in the Network Enumeration list The network enumeration can take up to several minutes to perform depending on the number of devices on the network Select Network Enumeration and click the Enumerate button to open the Network Enumeration dialog Network Enumeration Dialog Network Enumeration Name Defines the domain or workgroup to enumerate The current domain workgroup will be used if none is entered Operating System No filter Enumerate Starts the network enumeration process and lists the results Computer Name Description Operating System Wildcard Filters Allows the query results to be filtered by applying text wildcards to the Computer Name Description and Operating System
115. redential if the credentials required have already been added to the Credential Library or select Device specific Credential to enter new credentials and optionally save to the Credential Library See page 56 for more information on using the Credential Library Click the Test button to confirm the network connection If the connection is successful then the computer s name will be automatically entered into the Reference Name The Reference Name is the name used to identify the computer in the device tree and can be edited if desired before it is added to the device tree or later on by renaming the device in the device tree Click OK to add the Windows computer to the device tree Any displays connected to the Windows computer will be detected automatically and added to the device tree under the computer node Troubleshooting If an error occurred when performing the Test operation see the troubleshooting steps Problem Unable to connect to a Windows Computer via WMI on page 97 25 NAVISET ADMINISTRATOR 2 USER S GUIDE Adding NEC large screen display s connected to LAN a Add a device to Reception Device Type E Windows computer on LAN WMI NEC large screen display connected to LAN P This is the first display in a daisy chain Wa NEC projector connected toLAN G IF Address or Hostname Lowest Monitor ID in daisy chain Total number of displays in daisy chain including this one Note Monitor I
116. remote access to WMI The default Windows Firewall settings typically block access to WMI thus preventing remote access to a computer Note The Windows Firewall settings are configured automatically when installing either the DDC CI or RS232 WMI Provider on computers running an English version of Windows Other language versions of Windows might not be configured automatically due to the different localized naming of WMI and may need to be manually configured The Windows Firewall settings for WMI can also be manually changed from the Windows Control Panel as shown below in order to allow remote access G Windows Firewall Allowed Programs v 4 Search Control Panel File Edit View Tools Help Allow programs to communicate through Windows Firewall To add change or remove allowed programs and ports click Change settings What are the risks of allowing a program to communicate amp Change settings Allowed programs and features Name Home Work Private Public O Windows Communication Foundation OO O Windows Firewall Remote Management moO o KI Windows Management Instrumentation WMI Windows Media Player Windows Media Player Network Sharing Service O Windows Media Player Network Sharing Service Internet C Windows Peer to Peer Collaboration Foundation C Windows Remote Management O Wireless Portable Devices WI OOOO8 8 OOO000O 4 Details Remove Allow another program OK Cancel
117. requires authentication Username name qmail com Password V Use an encrypted connection SSL TLS Enable Outbound Email Settings When selected NaViSet Administrator will enable the sending of notifications via email Notifications are used in Tasks to broadcast conditions such as Alerts Errors Warnings and Completion of a particular Task When not selected all email notifications are disabled Email server presets This list allows for easy configuration of the email server settings for several popular email services The SMTP server port authentication requirement and use of SSL TLS are configured Other settings such as the From Email Address username and password must be entered After selecting one from the list be sure to Test for correct operation since email service providers may change these parameters without notice From Email Address This is the email address from which messages sent by NaViSet Administrator will be sent SMTP Server This is the SMTP Simple Mail Transfer Protocol server to be used to send the email Port This is the port to be used to contact the SMTP server Note that some Internet Service Providers may block certain ports such as 25 used for sending email Check with your SMTP server to find out which ports are supported Typically used ports are 25 and 587 Timeout sec Specifies the timeout period when trying to send an email via the SMTP server SMTP server requires au
118. rojectors using IP Address Range A range of display IP addresses can be specified and added Enter the lower IP range in From and the upper range in To IP Address Range From 192 168 0 10 Add to Table To 192 166 0 20 a Gy oa sree Tal Sor pel or ee ee ee T ro Click Add to Table to add all of the IP addresses in the range specified to the table Connectivity to the projectors is not verified Use this option to add projectors that may not currently be available on the network Click Locate Add to Table to add all of the IP addresses in the range specified to the table Connectivity to the projectors is verified as they are added to the table 40 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter Configuring Devices This chapter covers how to configure all of the different supported devices so that NaViSet Administrator can successfully connect to query and control them Windows Computer on LAN connections via WMI When connecting to remote Windows computers via WMI the following important points must be verified to ensure a successful connection 1 The Windows user account used to access the remote computer must have sufficient access privileges to WMI specifically the ROOT CIMV2 namespace Typically Administrator accounts have sufficient access privileges by default 2 The password for the account used to access the remote computer must not be a blank password 3 The Windows Firewall must allow
119. s running either the LAN to RS232 Bridge application or the RS232 WMI Provider Note Daisy chained large screen displays are added as a single device using Add Single Device in the Devices menu e See page 47 for details on configuring the displays Projectors An NEC projector connected to LAN using one of the following connection types e An NEC projector that is connected via the built in LAN connection e See page 48 for full details e An NEC projector that is connected via RS232 to a Windows computer that is running the LAN to RS232 Bridge application e See page 49 for full details Adding Devices Devices can be added to the device tree either individually or as multiple devices added simultaneously When adding a large number of devices it is recommended to use the multiple device methods One exception is when adding multiple large screen displays that are daisy chained via RS232 In this case all of the displays are added simultaneously as one connection device known as the daisy chain host see About Daisy Chain Hosts on page 26 and must be added as a single device Note For the best results when adding devices the computers and or displays should be powered on This will ensure all of the information that is necessary for NaViSet Administrator to provide full functionality is read and stored in the database Adding Single devices To add single devices to the device tree use either the Devices menu or r
120. s automatically the clock can be synchronized with the time and date from the local computer If the display is located in another time zone the time applied to the display can include an offset value of from 23 to 23 hours relative to the local time For example to correctly set the clock for a display physically located in a time zone 2 hours ahead of the local time select an offset of 2 hours and click Update Sync Clock with System Date Time offset hrs z 5 n 0 E Cie TV Channel For large screen displays that have an internal TV tuner the TV channel can be set using the TV Channel Control Enter the channel and sub channel numbers and click Update to change The TV tuner must be selected as the current video input TV Channel Control 13 55 NAVISET ADMINISTRATOR 2 USER S GUIDE Standard Update vs Full Update Standard Update will read and update the basic information about a device For display devices this includes items such as Model Name Serial Number Date of Manufacture Diagnostics Asset Tag For desktop displays connected to a Windows computer and accessed via WMI additional information about the computer and video graphics system such as the display adapter manufacturer model driver version and many more items will be shown Full Update will perform a Standard Update plus read and update information about all of the supported controls and their current setting values All of the sett
121. s of using NaViSet Administrator are Unified support for NEC desktop displays large screen displays and projectors as well as Windows computers and non NEC desktop displays Reduction in technical support times and costs by accessing configuration settings for displays remotely over the network allowing many problems to be diagnosed and corrected without having to physically access the device Reduction in total power consumption by providing remote power management functions in order to turn displays on or off This feature can be fully automated so that the power state for multiple displays can be controlled at specific times of the day Settings and parameters can be read directly from a display thus providing detailed information about the display and its usage such as its current settings and status For example the total time that a display has been powered on or in a power saving mode can be read and compiled into a report along with many other items such as the model name serial number and date of manufacture Powerful asset management with the use of an electronic Asset Tag that allows a text string to be permanently stored within the display s memory This text string could for example be a conventional asset tracking code company name department name phone number etc This can then be read by NaViSet Administrator and used for asset tracking over a network It can normally only be altered or erased with the use of NaViSe
122. s to complete if many computers are being added 34 NAVISET ADMINISTRATOR 2 USER S GUIDE Add computers using IP Address Range A range of computer IP addresses can be specified and added Enter the lower IP range in From and the upper range in To i D eR i Ls R a i i k b i k i ii pn ps i L i b IP Address Range From 192 168 0 10 Add to Table To 192 168 0 20 Locate Add to Table a E za Fa wa er rx F ra FY PaA F a E q ri T Fan fs Fi a N Fi es Fi FA Fi F Fai PEF Click Add to Table to add all of the IP addresses in the range specified to the table after the access credentials have been specified Connectivity to the computers is not verified Use this to add computers that may not currently be available on the network Click Locate Add to Table to add all of the IP addresses in the range specified to the table after the access credentials have been specified Connectivity to the computers is verified as they are added to the table This may take several minutes to complete if many computers are added 9 Add Multiple Devices BE windows computers MD Add computers using Active Directory Query i IP Address Range From 192 168 1 100 Add to Table Network Enumeration Enumerate To 192 168 1 110 Locate Add to Table Import rom Fie IP Address Hostname 1 O 1921681100 Incorrect Remote Machine Name Username or Password 2 Wf 192 168 1110 C
123. s using one of the following connection types e An NEC large screen display that is connected via the built in LAN connection e See page 43 for full details e An NEC large screen display that is connected via the built in LAN connection and is also daisy chained to other large screen displays via RS232 Note Daisy chained large screen displays are added as a single device using Add Single Device in the Devices menu e See page 43 for details on configuring the displays e An NEC large screen display that is connected to a Windows computer via RS232 and is running the NEC LAN to RS232 Bridge application 23 NAVISET ADMINISTRATOR 2 USER S GUIDE e See page 44 for details on configuring the displays e An NEC large screen display that is connected via RS232 to a Windows computer that is running the NEC LAN to RS232 Bridge application and daisy chained to other large screen displays via RS232 Note Daisy chained large screen displays are added as a single device using Add Single Device in the Devices menu e See page 44 for details on configuring the displays e An NEC large screen display with an SBC Single Board Computer that is connected via the LAN connection on the SBC e See page 44 for details on configuring the displays e An NEC large screen display with an SBC Single Board Computer that is connected via the LAN connection on the SBC and is also daisy chained to other large screen displays via RS232 The SBC i
124. se extra parameters on the status of a remote computer can be useful in checking for abnormal conditions such as overheating or cooling fan failures which could lead to a failure or misoperation of the computer L Note Since NaViSet Administrator operates by polling devices and not by remote devices automatically signaling of an abnormal condition a Task must be used to periodically query the remote devices being monitored and check for an abnormal condition Installing and Configuring Open Hardware Monitor To use Open Hardware Monitor with NaViSet Administrator 1 On the remote Windows computer that is to be monitored install the Open Hardware Monitor application available from http openhardwaremonitor org 2 Start the Open Hardware Monitor application 3 Inthe Options menu configure the application to Run On Windows Startup and if desired to Start Minimized 4 Confirm that the desired parameters are being monitored and reported within the application Leave the application running In NaViSet Administrator select the remote Windows computer in the Device Tree and open the device s tab by double clicking the device 7 On the device s Info tab click either Standard Update or Full Update to update the status information from the remote computer 8 The supported parameters from Open Hardware Monitor will appear in the Computer Status Information table Note NECis unable to provide support or assistance with Open Hardwar
125. t Administrator thus providing a more secure method of asset tracking than conventional physical asset tags The current setting values of all of the available controls in a display can be read stored in the database and reported thus providing a convenient snapshot of the configuration of each display Configuring the settings in multiple displays to a standard can be done easily by creating a task with the required setting values thus providing a simple way to deploy a large number of displays with a standard set of settings Unauthorized or unintended adjustment of display monitors can be reduced by disabling the On Screen Display OSD control buttons on a display Alerts conditions can be automatically generated if a parameter on a device goes outside a specified range or value For example an administrator can be notified via email if a projector s lamp is reaching the end of it s operational lifetime or has failed Basic information about displays connected to Windows computers via standard video connections such as VGA DVI and Display Port can be read even without installing any additional software This includes the make model serial number resolution and date of manufacture The computer can also be shut down restarted and a Wake on LAN command issued By installing the included DDC CI WMI Provider on a Windows computer more detailed information about all connected displays can be read Additionally two way control of N
126. t condition can be selected AND and OR operands are available These operands apply to all conditions applied in the task Conditions a If a selected device doesn t support a control a warning will be issued when the tasks runs on the device Next select and complete the Notification and Schedule tabs in the same way as the previous example Click OK to add the newly created task to the list of Inactive Tasks 70 NAVISET ADMINISTRATOR 2 USER S GUIDE Creating Informational Tasks Informational Tasks are created in the same way as other types of Tasks and are used to actively monitor one or more device parameters Select Informational as the Task Type Settings Devices Query Items Notifications Task Schedule Summary Task Name and Description Name Description Task Type C Command Change the settings on one or more devices Conditional Monitor devices and be notified of state changes and threshold violations Informational Monitor selected parameters of your devices in real time Polling Interval and Total Run Time potevery 5 E amp 5G Gens Poll one time only Since this type of task is typically used to actively monitor a parameter the Polling Interval and Total Run Time are enabled and specify how often the condition s should be checked while the task is running The Polling Interval sets how often the devices are polled and the Total Run Time sp
127. the application running in the system tray Clicking Quit will close the application and it will no longer accept incoming connections 106 NAVISET ADMINISTRATOR 2 USER S GUIDE Troubleshooting the LAN to RS232 Bridge Follow these troubleshooting steps if problems are encountered with connecting to the LAN to RS232 Bridge utility 1 Test the connection and configuration by connecting from another computer using the IP address of the computer running the LAN to RS232 Bridge utility Check that the utility has been started Watch the Status in the configuration window It will show if a remote connection has been attempted If no remote connection is made check the firewall settings The application is listed in the Windows Firewall as LAN to RS232 Bridge Application Make sure it has permissions on the Network Location Type being used for the remote network connection Network Location Types are typically Home Work Private and Public GG ii Windows Firewall Allowed Frograms 4 File Edit View Tools Help Allow programs to communicate through Windows Firewall To add change or remove allowed programs and ports click Change settings What are the risks of allowing a program to communicate amp Change settings Allowed programs and features Name Home Work Private Public LAN to RS232 Bridge application O Windows Firewall Remote Management Windows Media Player Windows Media Player Network Sharing Service
128. the Output tab select the Output to file option click Select and choose a file type and name V Save results to database V Output to File File Name Iser Data Documents Acme Widgets display assets xls Spreadsheet Format Default Plain 7 Onthe Summary tab review the Report settings and click OK 8 There will now be a new report listed in the Inactive Reports list 9 Click the Run button to start the report Once the report has completed querying all of the selected devices for which the database information is more than two days old the spreadsheet will be automatically opened All Devices D User Data Documents Acme Widgets display assets xls 5 3 2013 12 29 10 AM as 5 3 2013 12 29 10 AM Completed NaViSet Administrator 2 Version 2 0 0 Build 130419 Device Type Location Node Name Device Name 16 Projector Marketing PASSOW Main Conference Room 1420 _ PASSOW Main Conference Room 14 Projector Engineering Quality Assurance V300X QA Conference Room 1301 V300X QA Conference Room 1301 48 Computer Engineering Research DEV 002 DEV 002 PY eskop Display Fngipeering Resparch PPADS PDP Pg OA SBS LP NS rer f tL peal thot SDROPWIX AINA PLAS 95 NAVISET ADMINISTRATOR 2 USER S GUIDE Chapter Frequently Asked Questions Question Can Task schedules be created with different start times for different days of the week for e
129. thentication Select this if the SMTP server requires that authentication credentials be provided in order to send an email Username The username to be used for authentication with an SMTP server This may be in the form of an email address depending on the server Password The password to be used for authentication with an SMTP server Use an encrypted connection SSL TLS Select this if the SMTP server requires that the authentication credentials be encrypted by using SSL TLS Secure Sockets Layer Transport Layer Security before sending Test Confirms connectivity and credentials with the email server 82 NAVISET ADMINISTRATOR 2 USER S GUIDE Database Settings Database Settings Reduces the size of the database file by freeing empty pages and vermin tyes Save changes automatically before switching databases or exiting the application m 3 a ee mm owl ai 5 A m i e Vacuum Database Click this button to compact the size of the database file by removing unused entries and defragmenting the data e Save changes automatically before switching databases or exiting the application Folders Folders Default Database File Location D User Data Documents Default Report File Location D User Data Documents e Default Database File Location Used to select the location where database files are stored by default e Default Report File Location Used to select
130. time by entering their host names or IP addresses Database NaViSet Administrator uses a database to store information about all of the remote devices access credentials operation history and logging information The databases for different projects and networks can be loaded saved and can be transferred between different computers As devices are added and queried the information gathered for each device is automatically stored in the internal database The application includes database query functionality to generate reports about the devices For example at the most basic level it can be used for asset tracking such as compiling a list of the model names and serial numbers of displays This can be expanded to include more information such as the number of hours each display has been in use the carbon savings and energy cost and even the non volatile Asset Tag string stored in each device Reports can be exported to Excel or delimited text files to facilitate the easy transfer of data for use with other applications Advanced Computer Monitoring and Control For displays that are connected to a Windows computer NaViSet Administrator can gather useful information about the computer and even control the computer power state For example the computer make model serial number available memory OS version CPU type usage and many more parameters can be collected and reported A computer can even be restarted shut down and woken remotely
131. tings The RS232 WMI Provider has several advanced settings for use in certain configurations and scenarios Create virtual instance for Monitor ID All if two or more displays are on a COM port This setting allows commands to be simultaneously sent to all displays on a particular COM port by creating an extra WMI object instance for a virtual display with Monitor ID All All the displays on the COM port will respond to operations on this instance Note This setting is intended for use with WMI scripts and not the NaViSet Administrator 2 application It should not be selected when using the NaViSet Administrator 2 application Disable Factory Reset Command This setting prevents the Monitor IDs assigned to each display from being reset by the Factory Reset command being used Resetting the Monitor IDs would require that each display be manually re configured via the On Screen Display Create instances even if no display monitor is detected When this setting is selected a WMI object instance will be created for each display configured in the WMI provider even if there is no response from a display This can be useful when using WMI scripts because it keeps the total number and sequence of the WMI objects created constant Note This setting is intended for use with WMI scripts and not the NaViSet Administrator 2 application It should not be selected when using the NaViSet Administrator 2 application 110 NAVISET ADMINISTR
132. to be detected using the Browse function Not all projector models support the automatic network enumeration feature In both cases the projector or computer IP address computer name must be entered manually 28 NAVISET ADMINISTRATOR 2 USER S GUIDE Browse for Projector Dialog a Browse for Projector Interface Enumerate If using the Browse function the Browse for Projector dialog will attempt to automatically detect eee es any projectors that are available on the LAN First kz select the network Interface on the computer that is 2 19216817 PAGOO Series connected to the same network as the projector Projector Name Then click the Enumerate button to start the detection process Any detected projectors will be listed by P address and Projector Name Select the desired projector in the list and click OK Not all projector models support the automatic network enumeration feature Click Test to confirm the network connection If the connection is successful then the model name of the projector will be automatically entered into the Reference Name together with it s Asset Tag text also known as Projector Name The Reference Name is the name used to identify the projector in the device tree and can be edited if desired before it is added to the device tree or later on by renaming the device in the device tree Note Changing the Reference Name text changes the name that will appear for the projector in the
133. usting many of the controls and settings on the various types of supported displays Most controls available via the On Screen Display OSD of a display monitor are available via the NaViSet Administrator application These controls can be adjusted interactively or be made to perform customized operations at specific times via the use of Tasks This allows very powerful automation function to be easily performed Tasks are operations that can query or perform commands one or more devices and can be scheduled to run at particular times or on demand and also to continue running for a specific period of time and interval Tasks can be used to perform conditional queries on devices which can in turn be used to provide alerts for abnormal conditions or events Notification emails can be automatically sent to multiple recipients in the event of an alert condition Custom Reports of all of the connected devices can be created that contain information about each device and their configuration and settings Features Communications Communications with the display devices is achieved either via the built in LAN connection available on most large screen and projector models or via a host Windows computer that acts as an interface between the connected displays and the network For desktop display models communications with the display is performed using the existing video signal cable connection to the host Windows computer via an interface calle
134. x C on page 102 is installed on the remote computer the CPU GPU and Main Board temperatures and fan speeds will be reported if supported Projector or Large screen Display Into The Info tab includes information such as the model name serial number IP and MAC address of the display If the display supports Diagnostics reporting or includes internal temperature sensors these readings will be shown The Power On Time counter value will be shown in both hours and days if supported by the display Projectors that support reading the number of hours used and hours remaining on lamps and filters will show this information also Desktop Display Info For a desktop display device the nfo tab includes information about the related video graphics system on the computer for the display such as the display adapter model driver version and current video resolution settings If the display supports Diagnostics reporting or includes internal temperature sensors these readings will be shown The Power On Time counter value will be shown in both hours and days if supported by the display Display Schedule Property Tab This tab is shown when controlling an NEC large screen display that supports internal schedules schedules that run autonomously within the display The schedule settings can be set for each of the 7 supported internal schedules to power the display on and off as well as selecting different video inputs at specific times on
135. xample to power on displays at different times on different days Answer Yes Simply create a Task with the desired Start Schedule times and days of the week to run Then duplicate that task and edit it to change the start times and other days of the week Repeat as necessary So the end result is that there are multiple Tasks performing the same operation but on different days and start times Question Can two instances of the application share the same NaViSet Administrator database file simultaneously Answer No The database can only be opened by one instance at any one time Question Can the database used by NaViSet Administrator be accessed by other software Answer No The database format is proprietary Device information can be exported via delimited text files and Excel files Question Can RS232 Splitters or Y adapters be used to connect multiple displays Answer No This will result in communication collisions and is an illegal topology for RS232 communications Question What happens when there is a time change such as DST Daylight saving time Answer Tasks that are currently inactive will automatically be rescheduled to take into account the new time from the host computer whenever it is changed If tasks are running when the time change occurs a message will be included in the task results indicating the time change Question If the same brightness and color settings are applied to multiple displays will they look
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