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Attix5 Pro Plug-ins User Manual

1. MOUNT10 V7 0 0 User Manual for Microsoft Windows Your guide to installing and using MOUNT10 plug ins SWISS DATA BACKUP SWISS DATA BACKUP All rights reserved Attix5 2012 Trademarks Microsoft Windows Microsoft Windows Microsoft Windows Server MS Windows MS Exchange MS SQL MS SharePoint Exchange System State Windows Backup Windows Explorer and VMware are registered trademarks of their respective owners SWISS DATA BACKUP The following icons appear in the User Manual i The information icon precedes important information The example icon indicates a practical illustration of a process or procedure T 9 The hint icon indicates a suggestion or hint to guide or assist you with performing a task The warning icon provides a warning against potential mistakes and actions that could cause critical error SWISS DATA BACKUP Installation and configuration EE 5 i Emal IN CG IO este pate acteidecc E EEEE AE E Ora EEEa 9 2 Exchange Single Item Recovery Plus SIR Plus s ssssssssssssssssssnsnsnrsnsnsnnnnnennae 11 o Boge Pye EE EN E EEEREN 26 A D EE E A E A EEEE 30 GE E N N A AN ON EA A ET 32 6 VSS Exchange 2003 7 10 MS SQL 2005 8 rarvarnrnrrnrnnnnrnnnnrnrnnnernennrnennnennen 38 MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP The Plug in Installer allows you to upgrade existing Server Edition SE Backup Clients with added functionality by installing application spec
2. Updates Profiling Licences Select any combination of licence types from the list below and then assign an amc licences using the add and remove buttons Press OK to save your changes Licence 4 Total 4 Assigned 4 Remaining Server Edition 100 5 95 Exchange Single Item Recovery Plus 100 SWISS DATA BACKUP Configuration To configure the Exchange SIR Plus plug in 1 Select the Exchange Exchange Single Item Recovery Plug in Mailboxes node and click Configure Now The Exchange Single Item Recovery plug in has not been configured This brings up the Exchange Single Item Configure Now Recovery Settings dialog box Ei Exchange Single Item Recovery Settings EG Run the Exchange Agent on Host flocalhost Port 01 1 m Exchange Agent Run as credentials Domain loa Username administrator Password ia nr Temporary Folders for backup processing Dump mailbox data to c Programbata attixs Pro Client SIR Mailboxes Browse Extract mailbox items to c Programbata attixs ProlClientSIRImsg Browse J Rights V Automatically assign required roles to the Exchange run as user Automatically assign mailbox permissions as needed on backup start e This may take up to 15 minutes OK Cancel Apply 2 Ensure that the Host and Port boxes are correct i Note The Host should always be set to localhost 3 Enter the Domain Username
3. Backing up individual mails requires more space and takes longer than backing up an entire Exchange server The more mailboxes that are selected for backup via the SIR Plus plug in the longer the backup process will take It is therefore recommended that you only select a limited number of mailboxes for SIR Plus backup E g A mailbox including 100 OOO items occupying approximately 10 GB could take 2 hours and 50 minutes to back up on a machine with a quad core Xeon 3 6 GHz processor and 12 GB of memory although this time varies depending on hardware performance Installation To install the Exchange SIR Plus plug in on an existing SE Backup Client run the Plug in Installer select the Exchange 2010 Single Item Recovery Plus plug in and complete the installation i Notes The SE Backup Client and plug in must be installed locally on the Exchange server When installing the plug in in a multi server deployment the Backup Client and plug in must be installed on a Client Access Server CAS role Outlook must not be installed on the Exchange server To restore directly to Exchange Microsoft Exchange server MAPI Client and Collaboration Data Objects 1 2 1 needs to be installed The plug in also requires the Microsoft NET Framework 3 5 to be installed The Exchange Agent will not work with only Microsoft NET Framework 4 0 installed The plug in needs to be licensed to function f Admin Notification Expiry Roll ups Messages
4. Profiling exclusions nfa 15 58 43 Profiling exclusion date n a 15 58 43 Profiling inclusions n a SWISS DATA BACKUP Note The backup log contains a lot of detailed information that could be useful for support purposes SWISS DATA BACKUP The Exchange SIR Plus plug in allows mailbox or item level restores to be done for Exchange 2010 SP1 build 218 15 or later This includes mailbox folders emails local contacts tasks and calendar items Files and Exchange items cannot be restored in a single restore and attempting to do so results in an error message Separate restores have to be performed for the files and Exchange items Attixs Pro SE You cannot restore Exchange mailbox items and other items at the same time Please alter your selection and if necessary perform two separate restores If you want to restore mailbox data ensure that Microsoft Exchange server MAPI Client and Collaboration Data Objects 1 2 1 1s installed on the local machine This can be downloaded from the Microsoft website at IT y TT y 7 y 1 IONET f ae J his i OY DET pr 6 4 AA A OPAC 17 7 vVJHrrNnDIinau LY I H 7 H I r 7 A IL TENVQA VTITT ATEVTTITTITAG DE mr JS LIJOTCITII IQT VVY sr Hilt ry I IV L TA NI H rA a RTA Jf f p O A CI UOUIOCUUIIC S UU UU CUUULS UUTLULL DD UUDUA AL U TTUETLU IL Rik Ks d Z VW Ensure that Outlook is not installed as this will cause the restore
5. and Password details These boxes specify the Domain user credentials that the Exchange Agent runs as i Note The Exchange Agent must run as a Domain user that has been granted SWISS DATA BACKUP full permission to the mailbox es This will be done automatically by the Backup Client unless the user deselects the Automatically assign mailbox permissions check box 4 Ensure that the Dump mailbox data to and Extract mailbox items to boxes are correct These boxes specify the temporary working folders for the Exchange SIR Plus plug in and are used during the backup and restore processes 5 Select the Automatically assign required roles check box if you want the Exchange Agent to automatically give its run as user the necessary Import Export roles in Exchange These roles are needed in order to perform a successful backup If this is check box is not selected the roles will need to be manually assigned to the run as user from the Exchange Management Shell or the Exchange Management Console 6 Select the Automatically assign mailbox permissions check box if you want to automatically assign full access permissions for the Exchange Agent run as user to the selected mailboxes when a backup starts Assigning mailbox rights could take up to 15 minutes to take effect depending on Active Directory replication P ip The Plug ins gt Exchange SIR Plus gt Assign mailbox rights menu item can be used to assign selected mailboxes the require
6. of VSS backup you want to create Full Backup Updates the backup history of each file and clears the backup transaction logs after the database backup has completed FG Other successfully Copy Backup Enables full database backups without updating Header information or truncating application log Files Apply Select the type of backup you wish to perform Full Backup or Copy Backup Full Backup Following a Full Backup the backup history of each file will be updated and in the case of Exchange writers the backup transaction logs will be truncated AN Warning If employing other backup archiving processes in addition to MOUNT10 that require full backup transaction logs e g Exchange tape backup it is recommended that you use Copy Backup instead as Copy Backups retain full transaction logs Copy Backup Copy Backups leave the backup history of each file and the application logs as they were before the backup This is recommended if using additional backup archiving processes that require full backup transaction logs Warning If both the SQL database and Exchange server are on the same machine the Full Copy setting will apply to both SWISS DATA BACKUP Browse through the available writers and select the items as you would select folders in the left hand pane Once you have made your selection you can click the Backup toolbar button to initiate the first VSS plug in backup as described earlier in this
7. secondary backup sets MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP The Email Notification plug in enables you to receive email notification on backup activity You can configure the plug in to notify you on a specified email address when a backup has been successful when it failed or both The level of information can also be specified Please refer to the Server Edition Backup Client User Manual this plug in comes standard with every SE Backup Client installation This plug in has been included in SE installers since v4 2 If it is not installed run the Plug in Installer and select the Email Notification plug in t pate The Plug in Installer will run automatically during the SE Backup Client installation if located in the same folder as the Client MSI To configure the email notification plug in 1 Onthe Tools menu point to Plug ins and then click Email Notification 2 Select the Use email notification check box to enable the plug in 3 Select the types of notifications to be emailed The following options are available Notify me when a backup fails Notify me after a successful backup Append the subject line with the following options and message Warnings Errors 3 Email Notification settings h Use email notification h Notify me when a backup Fails Messages Subject Backup Failed f Notify me after a successful backup Messages Subject Backup Completed f Ap
8. the services have been started MOUNT10 AG Haldenstrasse 5 6340 Baar G Microsoft Exchange Mailbox Replication Processes ho Microsoft Exchange Monitoring Allows appl Eh Microsoft Exchange POP3 Provides P Gh Microsoft Exchange Protected Service Host Provides a Gh Microsoft Exchange RPC Client Access Manages d Sh Microsoft Exchange Service Host Provides a Eh Microsoft Exchange Transport The Micros Gh Microsoft Exchange Transport Log Search Provides re Eh Microsoft Fibre Channel Platform Registra Registers t Sh Microsoft iSCSI Initiator Service Manages I Sh Microsoft Search Exchange Quickly are Sh Microsoft Software Shadow Copy Provider Manages s Si Multimedia Class Scheduler Enables rel Gt Net Msmq Listener Adapter Receives Sh Net Pipe Listener Adapter Receives a Eh Net Tcp Listener Adapter Receives a a Net Top Port Sharing Service Provides a Automatc Manual Manual Automatic Automatic Automatic Automatic Automatic Manual Manual Manual Manual Manual Disabled Automatic Automatic Automatic SWISS DATA BACKUP Issue When backing up Exchange items using the Exchange SIR Plus plug in the following error occurs Mailbox dump request in queued state for too long Solution This error occurs when a mailbox dump request times out To increase the dump request timeout 1 In your SE Backup Client installation folder default location
9. A BACKUP How to restore a SQL Database from a backup device The first step is to restore the database from the Storage Platform Click on the Restore tab and select the dump folder from the specific backup date On the File menu click Restore Select a restore location and restore the database Open the SQL Enterprise Manager Restore database x From the Console root expand General Options Microsoft SQL Servers and browse to Restore as database SOL the Server where you would like to restore the database Expand the er ii C Brgopecriee Fin devied databases section and select the rae database that you would like to restore Splect Devices If the database does not exist anymore p po you have to create and configure the i A database first Right click on the mete database select All Tasks and click CFiecig Freed backup tet rdomaton ard add bo backup history Restore Database In the Restore as database window cms H select the database you wish to restore Select From device and then click Select Devices From the Restore from option select disk and then click Add Browse to the folder where you have restored the database and select the file Click OK accept the filename selected and OK again to accept the device Using SQL functionality you can select how you would like to restore the backup set You can choose between a complete or differential database the transaction log or file
10. Click OK to close the message and return to the Email Notification settings dialog box Select the Attach files check box to include a log file and or report as attachments In the Attachment settings area select from the following options Summary warnings and errors Entire log file as per Advanced Options log level setting Backup selection report Provides a summary of the backup selection 8 Click OK to save the settings and close the Email Notification settings dialog box The Email Notification plug in is now activated and will start emailing reports during the next backup SWISS DATA BACKUP 2 Exchange Single Item Recovery Plus SIR Plus The MOUNTi0 Exchange SIR Plus plug in allows mailbox or item level restores to be done for Exchange 2010 SP1 build 218 15 or later This includes mailbox folders emails local contacts tasks and calendar items The Exchange SIR Plus plug in does not replace the Exchange Single Item Recovery plug in and is not backwards compatible with it amp Example To restore an individual email from a mailbox an administrator would use the Exchange SIR Plus plug in to back up the mailbox When restoring he would then be able to navigate to and restore an individual email instead of having to restore the entire mailbox i Notes The Exchange SIR Plus plug in is not designed for use as a full disaster recovery option If this is a requirement it should be used in conjunction with the VSS plug in
11. Plus plug in check this section for possible solutions Issue When backing up Exchange items using the Exchange SIR Plus plug in the following error occurs essage 11 57 43 Exchange SIR EE Plug in Dumping and indexing Mailbox Allison Best Error 11 58 07 Exchange SIR EE Plug in Error in call with Exchange Agent Couldn t connect to the source mailbox essage 11 58 07 Exchange SIR EE Plug in Dumping and indexing Mailbox Anita Bird Error 11 58 08 Exchange SIR EE Plug in Error in call with Exchange Agent Couldn t connect to the source mailbox Solution The Microsoft Exchange RPC Client Access service is not running Navigate to the Services Management Console and ensure that the service has been started Microsoft Exchange RPC Client Access _ G Microsoft Exchange Service Host Issue Au tomatic Automatic Started Started Manages dient RPC c Provides a host for s Network S Local Syste When backing up Exchange items using the Exchange SIR Plus plug in the following error occurs Exchange SIR EE Plug in Error in call with Exchange Agent There are no available servers running the Microsoft Exchange Mailbox Replication service Total selection 443 bytes in 3 files and folders Solution The Net Tep Port Sharing Service and Microsoft Exchange Mailbox Replication services are not running Navigate to the Services Management Console and ensure that
12. QL Server and the SQL services must be running i Y Run the Plug in Installer and select the MS SQL Server plug in to upgrade the SE Backup Client with the MS SQL Server plug in After the upgrade open the MOUNTI10 Client You will notice a new entry on the Backup Selection tab in the left hand pane called IE MS SQL Server To add and configure a SQL instance click on the MS SQL Server entry In the right hand pane 9 Backup Selection E Bestore E Loos specify the global database E ty Corpa MS SQL Server Plugin Recycle Bin Plugin Version 3 9 du fol der for the S Q L L Backups Plugin Description MS SQL Server 2000 2005 2008 I Boot p LT Integrity checks Database dump folder E Program Files MSSQLBackup Browse 7 Program Files Warning This folder will be deleted during each backup instances in the MS SQL Server Plugin section You GL ProgramData He Python26 E System Volume Information Log Maintenance None Apply Add New Server Instance can use the Browse button to browse to a specific folder AN Warning The database dump folder itself is deleted and created again before being used so if a UNC path is used the actual dump folder must not be a shared folder this will cause an access violation Example the UNC path should be as follows server share dump where dump can be deleted by the user mentioned above Specifying server share as the dump folder might cau
13. blocking is used the disk space requirements are further reduced at the expense of larger backups Advantages Makes use of a generic set of instructions So as new Writers are developed for databases MOUNT10 should be able to back them up via the VSS plug in NO DUMP SPACE needed The VSS plug in reads the data directly from the database without the need to make a database dump The backup should be much quicker since data is not first dumped and then patched and compressed Disadvantages Not all the features that are provided in the existing MOUNT 10 plug ins are available in the VSS plug in for example to use an Exchange recovery group SWISS DATA BACKUP Note The VSS plug in can only support VSS enabled databases applications and files on the local machine where it is installed i A Run the MOUNTI10 Plug in Installer and select the VSS plug in to upgrade the SE Backup Client with the plug in After the upgrade open the MOUNT10 Client You will note a new entry in the left hand pane called VSS Plug in The VSS plug in will automatically display all the writers available on the server If you do not see the expand option next to the VSS Plug in node right click the node and then select Refresh on the shortcut menu that appears When you select the VSS Plug in node the VSS Backup options display in the right hand pane Backup Selection a Restore Logs VSS Backup Type Please select the type
14. can choose between Backup Restore start end Backup data created Connection open closed Backup Restore Transfer start end VASS EET AAC LialAadanatiracran CANDAN M Ol JIN Ae AU ILGALIGE TI ig 1 ID 3 OOS SWISS DATA BACKUP Browse to the application or batch file that should be executed Supply a location where it should be executed as well as any other Parameters needed Specify whether you want the SE Backup Client to wait for the process to be completed before continuing with backup process by enabling the check box next to Wait for process to complete Click OK to save the new script You can enable disable scripts by clicking in the check box next to the Script Name After you have configured all your scripts click Ok to close the Scripting settings window SWISS DATA BACKUP When the System State plug in is selected for installation two plug ins are actually installed The plug in used to perform a System State backup or restore depends on the operating system that it s installed on System State using WSB for Windows 2008 and later System State using NTBackup for operating systems prior to Windows 2008 ee The VSS plug in sometimes picks up a System State writer This writer is not supported and should not be used For System State backup and restore use the System State plug in System State for Windows Server 2008 requires NET 3 5 System State for Windows Server 2012 requires NET 4 To install the p
15. d rights Alternatively the administrator can use the Exchange Management Shell to manually assign rights 7 Click the Apply or OK button to change the Exchange SIR Plus plug in s settings If you have selected the Automatically assign required roles check box the plug in will automatically assign the needed Exchange roles to the Exchange Agent run as user i Note Any errors will be shown above the Run the Exchange Agent on section and next to the field where the error occurs Ei Exchange Single Item Recovery Settings A Please fill in all fields and then click Apply again r Run the Exchange Agent on Host localhost Fort E Please type the port number i te Clicking the Apply or OK buttons causes the plug in to run a series of checks to ensure that it is working correctly These checks include The connection between the Backup Client and the Exchange Agent The run as user credentials Whether the Exchange Agent ts installed or not it will install it tf it isn t The Exchange version The MAPI version and connection points SWISS DATA BACKUP Whether Outlook is installed or not Whether Microsoft NET Framework 3 5 is installed The Exchange Agent will not work with only Microsoft NET Framework 4 0 installed esting connection osthame QAExch2010 gentversion gentRurAslser schangevearversion 2010 xchangeEdition StandardEvaluakion xchangeA dminDisplayversion Version 14 1 B
16. document i Note If the MS SQL Server item does not appear in the Backup Selection tree under the VSS plug in ensure that the SQL Service VSS Writer service is running P lip If selecting the Microsoft Exchange Writer you have the option to bypass the database integrity check Please note that integrity checking is recommended by Microsoft but may slow the backup preparation process down significantly It should only be skipped if it is certain that the files are in a good state and can be used for recovery Open the B Restore tab select the required databases and files in the VSS Writers section and then click on the Restore button in the toolbar The Restore Options dialog box will appear On the General tab you will note that you cannot restore to the original location when selecting any items from the VSS Database section as VSS will do that once the data is restored Select a temporary restore location using the Browse button or enter a path to on in the Temporary folder box AN Warning VSS restores can overwrite current live data During a restore data is downloaded from the Storage Platform and written to a temporary location on the hard drive This location is a folder that will temporarily hold the restored data before it is streamed back into the database from where it was initially backed up Therefore take care when doing test restores as they will overwrite any current data in the database with the data from the resto
17. e MS Volume Shadow Copy Service VSS to back up open files like your Outlook PST file which is just a fraction of what VSS can do The VSS plug in utilises VSS on a much more advanced level by allowing you to protect any VSS enabled database and application available on your server with a single plug in without the need for a database dump Please note that this explanation will only focus on functionality related to databases even though VSS is not limited to databases VSS Volume Shadow Copy Service consists of three basic components 1 Writers e g MSSQL It is the responsibility of each database vendor MS SQL Oracle Exchange etc to develop a VSS writer which will allow a requestor see below to back up the data without having to understand the exact inner workings of the database engine The writer ensures data consistency and provides a safe way to back up the data even while the application or database is still running It provides a common backup interface that is similar across all databases regardless of the vendor Using writers is a way to ensure that the database vendor controls the data access not an outside party 2 Requestors e g MOUNT10 A requestor initiates the VSS process The requestor uses a generic set of instructions to initiate the VSS process and read data from the database The instructions are the same regardless of the database being backed up 3 Providers e g Microsoft Windows The provider is the inte
18. elect a database availability group network to use for seeding D Browse 1 This process may take several hours depending on the database size and the hardware performance Interrupting the operation will result in a failed database copy Help Update Cancel Update Database Copy ry Update Database Completion Copy The wizard completed successfully Click Finish to close this wizard Elapsed time 00 01 14 Summary 1 item s 1 succeeded 0 failed Completion Mailbox Database 0534414446 gt gt Exchange Management Shell command completed update M ailboxD atabaseCopy Identity Mailbos Database 053441 4446 EXDAGEXO02 SourceServer EXDAGEX01 DeleteE xistingFiles Network null Elapsed Time 00 01 14 MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP If updating the database will be replicated in full from the active database whilst the resume might only be successful if the copy has been deliberately suspended and the database remains in sync i Note Updating ts effectively reseeding which Microsoft warns can take several hours but may be the only successful method If the standby healthy copy is not fully synchronised the restored mounted database i e the active one will not truncate logs on subsequent backups and may fill up the disk You are advised to monitor these for a short period after the restore and ensure that synchronisation is operating correctly
19. f the available SQL databases is populated in the left hand pane as sub notes of the selected instance from where you can select the database that you want to backup If you select the entire section all databases will be included as well as any new databases created Select the database s that you wish to backup Backup amp Restore operations are not allowed on the tempdb database SQL DMO ODBC SQLState 42000 To add another instance click the MSSQL Server entry in the left hand pane and then click the Add new server button in the right hand MSSQL Server plug in section A new node will be added Configure the SQL Server settings and select the necessary databases 1 Note Ensure that you have sufficient rights if protecting a remote server D Verify that you have included all the required SQL databases in the left hand pane before you initiate the first backup To create your first backup select Backup Now on the File menu MOUNT 10 will create an exact copy of the selected databases in the dump folder These files will SWISS DATA BACKUP be compressed and transferred to the Storage Platform The next backup will compare the selected storage groups with the selection from the previous backup which is stored in the cache MOUNT10 will create a patch file for each database This file consists of all the changes made to the database since the last backup Only the patch files and any new selections will be backed up SWISS DAT
20. ge SIR Plus Plug in Exchange Agent address localhost 5011 Exchange SIR Plus Plug in Testing Agent connection Exchange SIR Plus Plug in Detected Agent version 1 0 4294 29258 Exchange SIR Plus Plug in Detected Agent Run as user SC1Hladministr Tip The backup progress dialog box contains a lot of detailed information You can right click the dialog box and copy the contents to the clipboard if needed for support purposes sl Backup Selection Restore Logs 06 Oct 2011 15 5037 19 00 00 15 41 57 15 41 09 15 37 20 15 35 08 15 21 30 15 17 06 98105 14 43 36 147022 14 43 06 15 58 36 Exchange SIR Plus Plug in Starting 15 58 36 Exchange SIR Plus Plug in Extract folder C ProgramDatalAkttix5 ProlClient SIR Imsc 15 58 38 Exchange SIR Plus Plug in Mailbox dump Folder C ProgramDatal ttix5S ProlClient 5 15 58 38 Exchange SIR Plus Plug in Exchange Agent address localhost 3011 15 58 38 Exchange SIR Plus Plug in Testing Agent connection 15 58 39 Exchange SIR Plus Plug in Detected Agent version 1 0 4294 29258 15 58 39 Exchange SIR Plus Plug in Detected Agent Run as user 51H administrator 15 58 39 Exchange SIR Plus Plug in Backup done For Exchange Server SCIHCAS 15 58 39 Exchange SIR Plus Plug in Detected Exchange 2010 StandardEyaluation 14 01 0218 15 58 39 Exchange SIR Plus Plug in verifying 4ssigning required mailbox permissions r 15 58 43
21. group If you are restoring to a new database you need to enable SQL to overwrite the database Click OK to start restoring the database SQL Server Enterprise Manager will confirm that you have successfully restored the selected database SWISS DATA BACKUP 4 Script The Script plug in enables you to execute scripts and batch files during the backup process This allows you to prepare an application for backup and to create a data dump of a database You can also stop and start applications or services before during or after any backup Installation To install the Script plug in run the Plug in Installer and select the Script plug in After the installation open the SE Backup Client interface Configuration and use To add scripts open the Tools menu select Scripts Plug ins and click on Scripting mm Script Name Add Edit The Scripting settings window allows you to Add new and Edit or Delete existing scripts Delete Ok Cancel Click on Add to create a new script 5 add new script Start by supplying a Script Script name fo FP name and specify when this Run script on event Backup start script should run Eek Backup start a Browse Browse Compression and patching Backup data created Connection open Transfer start Transfer end Connection closed Abort backup if edBackup end Execuke in folder Parameters h Wait For process I Ok Cancel You
22. ific plug ins and other monitoring tools You can update existing plug ins with this installer Alternatively if enabled on the Storage Platform plug ins can also be auto updated during the backup process A Warnings Ifa plug in has been deprecated the Backup Client will only be auto updated to the latest version in which the plug in was still supported Ifyou manually upgrade a Backup Client that contains deprecated plug ins these plug ins will be removed The SE Backup Client must be installed on the computer before you can install any plug ins SE plug ins require working space for the cache and disk space for creating a data dump and patches i Ensure that the drive on which the SE Backup Client is installed has enough free hard drive space to store an extra copy of all the selected files If not move the ToBackup Cache and dump folders to another drive For certain plug ins SIR Plus VSS etc the backup selection size is an estimate only The true size of the backup is calculated during the backup when the data is dumped and might not match the selection size The application that the plug in will be working on does not have to be installed before installing the SE Backup Client The installer will detect the current SE Backup Client installation location and confirm it as part of the installation process i ote The Plug in Installer and SE Backup Client have to be the same version If this is not the case a wa
23. ing the SQL Server master database using the SQL MSDE Writer sometimes fails and causes errors When performing a restore it is recommended that you exclude the master database and restore it individually as described in the following links The SE Backup Client will restore the files to the specified location and VSS will thereafter pick up the files and restore them to the applicable database Confirmation will be supplied in the Restore dialog box and the log file once the restore is completed i For MS SQL Server restorations if you make your restore selection on the file level the VSS plug in will not be used to restore the entire database Instead the files that you have selected will only be restored to the location that you specified You will have to attach the files to the database yourself SWISS DATA BACKUP 6 Open the B Restore tab expand the VSS Writers node and then select the Microsoft Exchange Writer node Include the writer by right clicking the node and then selecting Include on the shortcut menu that appears Click the Restore button in the toolbar The Restore Options dialog box will appear On the General tab you will note that you cannot restore to the original location when selecting any items from the VSS Database section as VSS will do that once the data is restored Select a temporary restore location using the Browse button or enter a path to on in the Temporary folder box Click the VSS Plug in Excha
24. is C Program Files MOUNT10 Backup Client SE open a5backup properties 2 Search for the following setting and increase its value from 5 minutes to 10 plugin exchange sir plus mailbox dump request timeout 5 If the setting is not present add it Issue When changing the SIR Plus plug in s configuration the following error occurs S Task Progress Uninstalling the Attix5 Exchange Agent Q Installing Attix5 Exchange Agent Starting AtkixS Exchange Agent Error java net SocketTimeoutException Read timed out Solution The user does not have the correct permissions Add the user to the Domain Admins group to solve the problem Issue If a mailbox is recreated and viewed in Outlook Web App the restored mails may appear as threads in Conversation View Solution Conversation View is the default view and can be disabled per folder to re enable the traditional pre 2010 list view SWISS DATA BACKUP Issue Uninstalling the SE Backup Client does not uninstall the Exchange Agent Solution The plug in should be uninstalled using the Plug in Installer before the Backup Client is uninstalled If the Backup Client has already been uninstalled the Exchange Agent can be manually uninstalled by following these steps 1 Open the Command Prompt with Administrator privileges 2 Navigate to the folder that the Exchange Agent was installed in 3 Runthe ASEAS exe uninstall command to uninstall the Exchange Agent co Admini
25. lders and MSG Files Additional options ZIP fone per mailbox Overwrite mailbox items Maintain directory structure Ok Cancel Help 5 Select the Maintain directory structure check box to maintain the directory structure instead of restoring all items to the root folder i Note If you are restoring a mailbox that contains folders with special aa e g etc to a ZIP file you should use 7 Zip to extract the contents as the Windows compression tool will replace these special characters with plus characters 6 Click OK to begin the restore The Exchange items are restored to the location specified in the Local folder box in the chosen format SWISS DATA BACKUP To restore Exchange items directly back into an Exchange server 1 Navigate to the Exchange Items node in the Restore tree sj Backup Selection Restore i Logs Backups EM Last Backup 12 Sep 2011 16 08 55 xchange Items mang change I RN er FG Administrator FE SPAM Search Folder 2 FE Search Root H E Top of Personal Folders PG Workspace 2 Select the items that you want to restore and then click Restore on the File menu or the Restore button on the main toolbar This will launch the Exchange Plug in SIR Plus dialog box 3 Select the Exchange server option i Note Selecting the Exchange server option initiates a series of Exchange configuration checks including The connection to the E
26. lug ins run the Plug in Installer and follow the steps outlined below to completion i Notes The MOUNTI10 Server Edition Client must be installed on the computer before you can install any plug ins SE plug ins require working space for the cache and disk space for creating a data dump and patches Step 1 Specify Backup Client folder location 1 Ensure that the correct Backup Client folder location is selected If not click the Browse button select the correct folder and then click OK 2 Click Next Step 2 Modify plug in selection 1 Select the System State check box 2 Click Next SWISS DATA BACKUP Step 3 Apply changes On the Summary page click the Apply requested changes button and then click Next Step 4 Close the Plug in Installer Click Finish to close the Plug in Installer we SWISS DATA BACKUP On a new Windows Server 2008 R2 installation Windows Server Backup Features are not installed by default To install Windows Server backup and recovery tools follow the instructions as specified by Microsoft Space requirement for Optimise for speed option Because the WSB plug in splits the VHD into separate files when the Optimise for speed option is selected the drive where the System State backup is stored needs to have enough space for two copies of the System State backup For example if the System State backup is 8 GB a drive with at least 16 GB of space is required On the Tools menu poin
27. main invisible to VSS It is recommended to restore these to the last active peer from which they backed up i Note Restores operate through the normal VSS method with the normal settings recommendations applying for older database copies and so on SWISS DATA BACKUP After restoring in a non DR scenario it may be necessary to force the standby copy to synchronise If the standby copy database shows as healthy it should first be suspended and then resumed or updated 4 Mailbox Database 0534414446 4 Mailbox Database 0534414446 Database Copies Database Copies Mailbox Server Copy Status _Mailbox Database 0534 EXDAGEXO1 Mounted D Mailbox Database 0534 EXDAGE 0Z ase Copy Resume Database Copy Activate Database Copy Update Database Copy Update Database Copy a Update Database Update Database Copy Copy This wizard helps you seed a database copy that has been suspended The target Conall database copy will be overwritten with the data from the specified source database copy Mailbox database name Mailbox Database 0534414446 Server name EXDAGEXO2 V Select a source server for seeding EXDAGEXO1 If files exist in the target path Delete them and continue the update process Cancel the update process After the database copy is updated Automatically resume data replication from the active database copy to this database copy C Leave the database copy suspended S
28. nge tab and configure the restore options Ei Restore Options Exchange restore options M Replay outstanding transaction lags Recommended when restoring From the most recent database backup Warning Clear this check box if restoring From backup prior to the most recent one Automatically dismount databases and allow overwrites Recommended to prevent restore Failures due to Exchange settings Only databases selected for restore will be overwritten 45 safety precaution this option is off by default v It is recommended that Replay outstanding transaction logs be enabled when restoring from the most recent database backup Please note that you need to disable this option if restoring from a backup prior to the most recent one Automatically dismount databases and allow overwrites is disabled by default as a safety precaution but enabling it is recommended to prevent restore failures due to Exchange settings Only databases selected for restore will be overwritten Click Ok SWISS DATA BACKUP Backup and restoration of Exchange 2010 DAGs MOUNT1O can be configured to support the backup and restoration of Exchange 2010 Database Availability Groups DAGs Configuration To back up or restore Exchange 2010 DAGs using MOUNT10 you will need 1 SE Backup Client 2 System State plug in 3 VSS plug in Configuration steps 1 Install the SE Backup Client and configure System State backup on the appropriate Domain Cont
29. ngs dialog box can also be opened using the Tools gt Plug ins gt Exchange SIR Plus gt Settings menu item Agent version SWISS DATA BACKUP Exchange SIR Plus menu When the Exchange SIR Plus plug in is installed its menu is added to the menu bar under the Plug ins item Options Exchange SIR Plus Assign mailbox rights Agent Reinstall Agent Uninstall Test Connection Settings i Note Certain Exchange SIR Plus menu items Assign mailbox rights Agent Uninstall and Test Connection are only available if the Exchange Agent is installed The table below provides a description of the options available in the Exchange SIR Plus menu Tools gt Plug ins gt Exchange SIR Plus Assign mailbox Automatically assigns full access permissions for the Exchange Agent run as user rights to the selected mailboxes when a backup starts Agent Reinstall Automatically uninstalls reinstalls and starts the Exchange Agent with the Note Assigning mailbox rights could take up to 15 minutes to take effect depending on Active Directory replication credentials that you specify in the domain username and password boxes Agent Uninstall Automatically uninstalls the Exchange Agent Test Connection Tests the connection between the Backup Client and the Exchange Agent If the Backup Client cannot connect to the Exchange Agent it provides an error detailing why Settings Opens the Exchange Single Item Recover
30. pend the subject line with the Following options and message h Warnings Errors encountered Please check Log e g Backup Completed Warnings Errors encountered Please check Log Mail settings To fadminyourdomanem From backup yourdomainen SMTP server smtp yourdomain com My SMTP server requires authentication User name Password Test f r Attachment settings Summary warnings and errors Entire log file tas per Advanced Options log level setting Backup selection report Ok Cancel SWISS DATA BACKUP You can modify the Email subject and content for each of the options by clicking in the relevant message box and then editing the text The Backup Account name is automatically included in the subject e g Backup Completed Backup Account name 4 Inthe Mail settings area type To and From email addresses in the fields provided and supply the SMTP server address and authentication information if necessary v In the SMTP Server box you can specify the SMTP Server name in isolation e g mail company com or you can include the port number e g mail company com 80 When no port is specified 25 will be used by default 5 Click the Test button to verify that the settings are correct A test email will be sent to the address specified in the To field and a message will appear confirming if the email was sent successfully
31. re Naturally if you restore only a certain section of data i e one information store the rest of the database will not be affected The only way to avoid this scenario is to restore to a different machine although some other components like Active Directory may need to be set up first SWISS DATA BACKUP Backup Selection Restore Logs Backups Ef Last Backup 30 Jul 2010 16 40 NS Microsoft Exchange Writ EG Workspace Save files in Ft Previous Backups Cilmrm srasm T cia 6 Ei Restore Options Ei The Save Files in original location option is not available For backups done using the 55 plug in WSS will automatically restore the downloaded data from the specified temporary Folder Temporary folder c Users Administrator Restore Browse MOTE Do not specify the original location as the temporary folder r Options fw Restore empty folders Overwrite files f Use compression Faster over the Internet f Restore file and Folder permissions Restore directly to target location faster but resume on File level not possible L A VSS Plug in Exchange tab in the Restore Options dialog box enables you to configure VSS Exchange specific restore options If restoring Exchange Writer items ensure that you configure this tab before proceeding to the next step Once you have configured all the relevant restore options click OK Warning Restor
32. remove the dump folder used by the plug ins or any plug in specific settings when you remove plug ins You have to remove them manually if needed SWISS DATA BACKUP Adding to its features and functionality the SE Backup Client plug ins provide a solution for numerous databases and applications Once installed plug ins display in one of two areas of the SE Backup Backup Selection 4 Client application in the Backup Selection tree or in a dedicated dialog E My Computer box Plug ins available in the selection tree can be selected excluded for TRD ME backup in the same manner as all other items in the tree Plug ins a Backups available in dialog boxes can be enabled disabled configured via the op at heck Tools menu EHE Program Files HL ProgramData 140 Pythonz6 The table below lists the plug ins supported by the SE Backup Client in ce dl Volume the same order as displayed in the Plug in Installer s GUI with the ab ME latest version available and the associated ID Server Edition plug ins currently available Email Notification V2 17 19 Dialogue Exchange 2010 Single Item Recovery V1 3 SIR Plus 27 Tree Plus MS SQL Server V3 14 7 Dialogue 2000 2005 2008 Script V1 9 20 Dialogue System State V3 3 NTBackup 25 Dialogue WSB 36 VMware ESX 3 5 and 4 1 V1 2 20 5 50 amp Plus 32 35 Tree VSS Exchange 2003 7 10 MS SQL V2 12 29 Tree 2005 8 i Note Only plug ins in the selection tree can be used in
33. rez0 ES 3 5 and 4 1 VewareS ES 3 5 and 4 1 VewareSl ES 3 5 and 4 1 VMwarePlus ES 3 5 and 4 1 WSS Exchange 2003 7710 MS SOL 2005 6 gogoda i Note Manually upgrading a tree based plug in could result in your backup selection ibe lost In that case follow these steps to restore your backup selection 1 Close the Backup Client 2 Stop the Backup Client service 3 Browse to the install folder e g C Program Files MOUNT10 Backup Client SE 4 Rename the following two files Backupset xml to Backupset xml upgr Backupset xml o to Backupset xml 5 Restart the Backup Client service and Backup Client 6 Confirm that the selection has been restored See the Plug ins section below for more information on which plug ins are tree based Select or deselect any of the plug ins by clicking in the check box next to the plug in name After you have made all the necessary changes click Next The next step in the wizard will display a summary of all the changes that you have requested Click Apply requested changes to continue with the upgrade or Back if you want to modify your selection SWISS DATA BACKUP The Plug in Installer stops the SE Backup Client service installs upgrades uninstalls the selected plug ins and starts the service again Click Finish to close the application After installing the plug ins open the SE Backup Client and configure the installed plug ins i Note As a precaution the Plug in Installer does not
34. rface to the point in time imaging capabilities An in depth discussion of providers is not needed for the purpose of this document It is more important to understand the Writer and Requestor SWISS DATA BACKUP The VSS plug in is a Requestor that in theory can back up any database or service that has a VSS writer These would include MS Exchange and MS SQL to name a few In short it works like this 1 i 2 y During the first backup the VSS plug in connects to the VSS writer of the database reads all the data and compresses it to the ToBackup folder from where it is transmitted to the Storage Platform no database dump is done After the backup the data that has been sent to the Storage Platform is moved from the ToBackup folder to the cache For subsequent backups the data in the cache is compared to the database data as it is being read by the VSS plug in to work out patches which are again stored in the ToBackup folder The patches are transmitted to the Storage Platform After transmission to the Storage Platform the cache is updated by applying the patches to the files in the cache Repeat from step 3 tes The VSS plug in sometimes picks up a System State writer This writer is not supported and should not be used For System State backup and restore use the System State plug in It can be seen that with the VSS plug in databases are treated as large files with no need to dump them separately If delta
35. rning will be shown and you will not be able to continue f Plug in Installer Select the folder where the backup client is installed for which vou would like to manage plugins C Program Files AtteS Pro Backup Client SE Browse The Plug in Installer version is not compatible with the installed SE Backup Client Plug in Installer 7 0 0 519 SE Backup Client 7 0 0 520 Please ensure that the versions match and try again SWISS DATA BACKUP After ensuring that the Plug in Installer and SE Backup Client are the same version simply run the Plug in Installer executable and supply the necessary information If the SE Backup Client interface is open the installer will prompt you to close it The installer checks various requirements such as the operating system and MS NET Framework installation and adds a note next to the plug in name should the requirement not be met A list of available plug ins will enable you to select the plug ins you wish to install and or configure Plug ins marked with a green icon are already installed on the system Any plug ins marked with a blue icon will be upgraded to the latest plug in version F Plug in Installer Select the plugins you want installed Plug ins marked with a are already installed an the system Plug ins marked with a will be upgraded Email Notification CI Exchange 2010 Single Item Recovery Plus WS SOL Server a Script System State Ve wa
36. rogress it is useful to monitor its status in detail To do this open a Command Prompt window and run the following command Wbadmin get status Note The plug in will abort the backup if it runs out of disk space To restore the System State via WSB you need to restore the System State data to its original location and then launch the Windows Server Backup restore process via the command prompt To restore System State data 1 Inthe Backup Client click the Restore tab 2 Under the System State Backup target drive node navigate to the WindowsImageBackup folder 3 Right click the folder name and then click Include 4 Clickthe Restore button on the toolbar 5 Inthe Save files in area of the Restore Options dialog box select Original location 6 Click OK Once the contents of the WindowsImageBackup files are restored to their original locations you can invoke the Windows Server Backup tool to complete the restore process To launch the Windows Server Backup restore process 1 In Windows Explorer navigate to lt System State Backup target drive gt WindowsImageBackup lt Machine Name gt SystemStateBackup 2 Open the restore txt file and follow the instructions contained therein SWISS DATA BACKUP The MOUNT10 System State plug in enables you to back up a collection of system specific components as a unit to a target directory that is automatically included in the daily backup routine These components incl
37. roller as this will be required in a Disaster Recovery scenario 2 On each Exchange Server disable the Exchange Replica Writer VSS writer and restart the Exchange Replication service as detailed in this article http exchangeserverpro com event id 2137 windows server backup completed warnings exchange 2010 mailbox server 3 Using the Registry Editor go to HKEY LOCAL _MACHINE SOFTWARE Microsoft ExchangeServer V14 Re play Parameters and add a DWORD entry of EnableVSSWriter with a value of O zero 2 Registry Editor File Edit View Favorites Help Er Driver Signing Marne Type Data en DRM ar z RES Hd DEP F Enablevsswriter REG DWORD 0x00000000 0 Bl EnterpriseCertificates 7 4151 Tere GLT Ae Hug EventSystem fe LogReplayerQue REG DWORD PxO0000001 13 oe Exchange fa ReplicationPort REG DWORD DxO000fb47 64327 El ExchangeServer Be v4 Active Messaging ActiveMlanager AdminTools ClientAccessRole Cmdlet ContentIndex Exchange Provider ExSearch HubTransportRole Hygiene Language Language Packs Mailbox Role MSSearch Pickup Replay SWISS DATA BACKUP 4 Using PowerShell restart the Exchange Replication service as follows PS C gt Restart Service MSExchangeRepl 5 Install an SE Backup Client and VSS plug in on each Exchange DAG member On each Exchange DAG member open the SE Backup Client and include the Exchange Writer node for backup When backup
38. s run only mounted databases i e the active ones will be backed up and the logs transacted Any healthy i e standby databases will be ignored After the logs are transacted native DAG replication will replicate the transaction to the other members If a server has no active databases only the Exchange writer details will be backed up Typically this backup would be less than 2 KB in size If a database is promoted to mounted status it will be included in the selection and added If a database is demoted to healthy status it will be deselected and removed i Note As databases are promoted or demoted they will be added or removed from the backup selection on each Backup Client This means that they will be added as full files when promoted which will impact data transmission If the database status does not change the active databases will patch as normal The display status within the Backup Client s GUI may not refresh within a timely fashion although the databases do back up successfully the status may refresh after the backup runs with demoted databases disappearing from the writer In a DR scenario the Active Directory environment should first be restored and the Exchange databases reinstalled Thereafter they should be reconnected to the DAG via Active Directory exactly as with a conventional Exchange restore Databases can be restored to mounted i e active copies rather than to the healthy copies which re
39. se access violations because the service will then try to delete the share itself Note Ensure that the server has enough free hard drive space to store a data dump of i all the selected databases SWISS DATA BACKUP Log Maintenance enables you to specify whether the SQL plug in must truncate the MS SQL logs once the backup has been completed to ensure that the log files will not use unnecessary disk space Click the Apply button to add the first SQL Server instance A sub node will be created in the MSSQL Server section in the left hand pane as displayed in the image below Use the MS SQL Server Instance section pane to configure this SQL instance Backup Selection l Restore Logs My Computer ce Recycle Bin ED Boot ae Config Msi DD inetpub E PerfLogs se Program Files ce ProgramData AT System Volume Information ne Users ne Windows Efe MS SQL Server oe eeocalhost 14333 MS SOL Server Instance Server address Jocahost TCP IP port 1433 Username sa Password Pies Apply Delete this server instance MS SQL Server Instance Last status provides information about the last connection to the SQL Server Enter the Server address port SQL username and password that the SE Backup Client must use to connect to the SQL Server a gt You need to manually enable TCP IP ports in the SQL 2005 Management tools YY Click Apply The list o
40. strator C Windows system32 cmd exe LG Program Files AttixS Froveschange agent ASEAS exe uninstall stopping service ASEA F a uninstall is beginning the contents of the log File for the C Program Files AttixS Pro exchange aq ASEAS exe assembly s progress The file is located at C Program Files AttixS Proveschange agent ASEAS InstalllL Uninstalling assembly C Program Files sAttix5 Pro exchange agent ASEAS exe Affected parameters are a servicedisplayname AttixS Exchange Agent servicenane ASEA assemblypath Ci Proqram Files AttixS Pro exchange agent ASEAS exe logfile C Program FilesvAttix5 Proveschange agjent ASEAS InstallLog legtoconsole Removing EventLoq source ASEA Service ASEA is being removed from the system Service ASEA was successfully removed from the system The uninstall has completed SWISS DATA BACKUP 3 MS SQL Server The MOUNTio MS SQL plug in provides SQL Server 2000 2005 2008 including R2 protection down to the individual table or file group Execute binary patching backups as well as Transaction Log backups with automatic truncation Restore options include redirection to another SQL Server using the native SQL restore procedures and the ability to perform rollback restores enabling a database to be recovered to a specific backup job Installation and configuration Note MOUNT1O0 SE and the MS SQL Server plug in need to be installed on the actual S
41. t to Plug ins and then click System State using WSB In the Backup Settings dialog box that appears select the Enabled check box Backup Settings f Optimise For disk usage Optimise for speed Dump Target Drive fc sa Ok Cancel Warning Global Exclusions should not be used with the System State using WSB plug in as this will result in files being excluded from the WSB backup In this case you will not be able to restore your System State data The Optimise for disk usage option is selected by default This ensures that the plug in only uses as much disk space as the VHD plus a small amount for workspace potentially as large as the largest file in the VHD Select Optimise for speed if disk space is not an issue and you would like to improve the backup speed i Optimise for disk space reduces the disk space usage by between 30 and 1 50 Select a dump target drive i gt A System State backup can be over 10 GB large Ensure that you choose a drive with enough disk space Click Ok SWISS DATA BACKUP Once the plug in is enabled you can select other data to back up and then schedule backups or initiate one manually by clicking the Backup button on the toolbar AN Warning If installed on a Windows 2008 server the plug in will also back up Remote Installation server images These are included in the backup selection and can inflate the backup significantly Tip While the backup is in p
42. tically SWISS DATA BACKUP The System State plug in is initiated at the beginning of each backup and uses Windows Backup and Recovery tools to create the backup file SE continues with the rest of the backup procedure after the System State backup has been saved in the specified target folder Restore process Windows Server 2003 complete recovery 1 2 Click the Restore tab in the Backup Client Expand the backup date folder to restore from in the left hand pane and restore the sysstate bkf file located in the target folder Open the Windows Backup or Restore Wizard Backup and Recovery noms a any combination of drives folders or files application Start gt All Programs EE sock ben ped ap rare oe ad pss Mer ceil Accessories gt System er Browse Tools gt Backup So sysstate bkf created I A ayant er 2010 0115 at 03 CN If the Restore Wizard does FAB System State not appear by default click Restore Wizard on the Tools menu In the dl Restore Wizard click Next to proceed to the RER E Backup or Restore step Select Restore files and settings and then click Next Browse to the restored sysstate bkf file The default restore location is C SystemState In the left hand pane expand File gt sysstate bkf created and then select the System State check box Click Next and then click Finish to complete the Restore Wizard SWISS DATA BACKUP MOUNT10 makes use of th
43. to fail If the mailbox contains folders with illegal characters e g etc these characters will be replaced with plus characters on restore To restore Exchange items to a folder structure or a ZIP file 1 Navigate to the Exchange Items node in the Restore tree Backup Selection l Restore Z Logs Backups Fl Last fk ange tems lee Administrator e SPAM Search Folder 2 fk Search Root l E FE Top of Personal Folders fk Workspace Backup 12 Sep 2011 16 08 55 SWISS DATA BACKUP 2 Select the items that you want to restore and then click Backup Selection ail Restore Logs Restore on the File menu or the Restore button on Jeg Sau 12 Sep 201 1009 the main toolbar This will launch the Exchange Plug ten en remarry in SIR Plus dialog box E F is s i Eae 3 Ensure that the Local folder path is correct The E a FE Top of Personal Folders OG Workspace Exchange items will be restored here i Note Ensure that this folder has sufficient space to ho e items bein i E that this folder h t space to hold the it being restored 4 Select the format that the Exchange items should be restored as You can choose either Folders and MSG files or ZIP one per mailbox Ei Exchange Plug in SIR Plus Fa Restore Location f Local Folder c Programbata attixs Proyclient SIR Restore Browse Exchange server Restore format Save files as Folders and MSG Files Fo
44. ude the following depending on the operating system Boot files including system files and all files protected by Windows File Protection WFP The registry COM Class Registration database Active Directory SYSVOL directory This plug in is included in the SE installer If it is not installed run the MOUNTi0 Plug in Installer and select the System State Backup plug in After the installation open the SE Backup Client application window i Note This plug in is used for Windows Server 2003 only Windows Server 2003 1 On the Tools menu System State Backup point to Plug ins po eavruvasvssruru and Fen cick Ia System State r System State Backup 2 Inthe System State The System State plug in enables you to backup your system state to target directory which is then included in your backups Backup dialog box that appears select Indicate a target Folder below the Enable System Mote that all files in this Folder will be backed up Backup to Browse ik Cancel is required to create the System State backup Type the path to a folder in the Backup to box or use the Browse button to specify it and then click OK If the target folder does not exist the SE Backup Client will display a message asking if it should create the folder Click Yes This folder will be State backups check box 3 A local target folder included in the backup selection list automa
45. uild 218 15 xchangeRoles Mailbox Client amp ccess HubTransport eceiveLocation C ProgramDatat ttix5S Prol amp SEAlReceiv changeDataPath C Program Files Microsoft Exchange xchangeDistinguishedName Ch Q4EXCH2010 CN Servi The Task Progress dialog box contains a lot of detailed information You can right click the dialog box and copy the contents to the clipboard if needed for support purposes The plug in s configuration has now been updated and the Exchange Agent automatically installed The Exchange SIR Plus plug in node is displayed in the standard backup selection tree and forms part of the existing backup selection SWISS DATA BACKUP After the Exchange SIR Plus plug in has been configured selecting the Exchange Mailboxes node displays the current Exchange server details and allows you to change the configuration Backup Selection 3 Restore Logs E My Computer aac Exchange Single Item Recovery Plug in HL Recycle Bin EET 314671 10bbob amp 168fed Connected to Exchange server Ef attixs i F data Exchange Server Details A sj Host Name QAExch2010 H Perflogs om Domain 4 local HH Program Files 8 Program Files x86 version Gl ProgramData Roles Mailbox Client4ccess HubTransport HL Recovery Agent run as user if System Volume Information H E Users BL Windows EG xchange Mailboxes Change configuration Y Tip The Exchange Single Item Recovery Plug in Setti
46. wordo123 as the default password The administrator needs to reset the password and configure any other user associated settings When mailboxes are recreated certain attributes group membership full Active Directory attribute set etc are NOT restored Only a subset of necessary attributes is restored Ifyoure using Outlook Web App the recreated mailbox may not be available initially for up to one hour Microsoft Outlook can however access the mailbox immediately Automatically assign mailbox rights automatically assigns the correct mailbox rights to the Exchange Agent 7 Click OK to begin the restore The Exchange items are restored directly into the Exchange server The restore progress dialog box contains a lot of detailed information You can right click the dialog box and copy the contents to the clipboard if needed for support purposes When restoring directly into an Exchange server ensure that sufficient free space exists to accommodate the data that is being restored Exchange recreates mailboxes with the default size configured by your administrator You may need to increase this size or remove the limit on the mailbox using Exchange Management Console Alternatively you can reduce the amount of data being restored The restore log contains a lot of detailed information that could be useful for support purposes SWISS DATA BACKUP Troubleshooting Should you encounter any errors when using the Exchange SIR
47. xchange Agent and the IP address of the Exchange server that it runs on The Exchange version Exchange 2010 SP1 build 218 15 or later is required The MAPI version Whether Outlook is installed or not the restore will fail if Outlook is installed Restore Location Local Folder c ProgramData atties ProtClientisIR Restore Browse Temporary restore Location C ProgramData attics ProyClient SIR Re Browse Exchange configuration checks Exchange running on localhost Change settings Exchange version supported 14 1 Build 218 15 MAPI v6 5 8211 0 installed Additional options Please confirm restore settings Maintain directory structure Ves Change Recreate missing mailboxes Ves Change Automatically assign mailbox rights Yes Change Ok Cancel Help SWISS DATA BACKUP 4 Ensure that the Temporary restore location path is correct The plug in will store the Exchange items in this folder until it can transfer them to the Exchange server 5 Click Change settings to launch the Exchange Single Item Recovery Settings dialog box if you want to change the Exchange SIR Plus settings 6 Review the additional options and click Change to change the relevant setting Maintain directory structure maintains the directory structure instead of restoring all items to the root folder Recreate missing mailboxes recreates any mailboxes that no longer exist A Warnings The mailboxes are recreated with P ss
48. y Plug in Settings dialog box that enables the configuration of the plug in MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP All selected mailboxes will be included with the next backup performed by the SE Backup Client using the temporary folders as specified Selecting a mailbox displays the mailbox details including the alias display name and GUID among others The plug in will back up the entire mailbox l Backup Selection E Restore Z Logs a My Computer HL C Fl pg Exchange Mailboxes Administrator i PPP eee eee eee eee ee eee eee eee ee k DiscoverySearch Exchange Single Item Recovery Plug in Mailbox Details Alias Administrator Display Marne Administrator UID Od451 395 987 7 467 F a99b 97915675ec59 Primary SMTP Address Sam Account Mame Administrator User Principal Name Administrator local 1 Note The same checks that take place when configuring the plug in occur when backing up Exchange items BEZAT Preparing backup Connecting to Storage Platform on qahiveas 443 Server name Hive Atix5 Dey G4 St Initializing secure random generator Connecting to Storage Platform on qahiveas 443 Server name Hive Attix5 Dey QA Stellenbosch Exchange SIR Plus Plug in Starting Exchange SIR Plus Plug in Extract Folder C ProgramDatalAttix5 ProlClie Exchange SIR Plus Plug in Mailbox dump Folder C ProgramDatal ttix5S Pi Exchan

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