AT840-User-Manual-R-V1.3-V140331-EN 1144KB
Contents
1. AT840 series User Manual Version 1 3 2014 03 31 Release note Changed note Editor Date First Release 2013 1 25 Page 9 Packing List Jessie 2013 5 13 1 Add Ethernet Cable 1 5m o Web Settings gt Account Jason 2013 8 26 Add parameters 1 Session Timer Enable 2 Early Update Enable 3 Caller ID Display 4 AutoSubscribeMWBEnable 5 Server List 6 Dns Mode 7 BIf List Uri 8 G711A 9 G711U 10 AVT 11 G722 12 G723 13 G729ab 14 iLBC 15 G726 16 16 G726 24 17 G726 32 18 G726 40 Web Settings gt Account Aimee 2014 3 31 Add parameter 1 SIP Redundancy Server ATCOM TECHNOLOGY CO LIMITED www atcom cn AT840 Series User Manual atcom Content Be irs Kot ATC ene en E ee nA ee EE 5 1 AT840 Series OVEPVICW Loo cece cccceccscccecsssscccsessssccsessssccessssssesesessccsesssseceesessssesesesseceseseeeeens 6 INE No E TN e E OAE OEN E ENS at a se into OE eee A AEN EE a ac tases hinders OAE OEN EE A 7 PE a E E Ne AEEA AA AA AA A AEA A A A AN 7 CIEE ein i ne ects EEEE IEN A AE AE AEE EEE EEEE A T TEE 7 ANCON OT E eean EAA E EEO AEI OER AA EEA EAE EE EN OAA ER 8 5 Management and Maintenance ccc cccccccccsscccssssccssssccesssccssssscssssecesssecesssscessssecesssssssssceesscesssseeesees 8 PrO Oea e AE EAA EA EAE EAA EA AEI AE TN AAAA EAA OAA AA EA A 8 P Comoara e E E 8 86 Operating ReguiremeEnt acs snctcnesenscsisnisaveanesedccuadsnatancctentsavedey5asadeutausdapbounsicadlacusddavbansdentdaved eabavedasdecuadaenban2. IEEE 802 3 802 3 u 10 Base T 100Base TX PPPoE PPP over Ethernet WAN support DHCP Client SIP RFC3261 RFC3262 RFC3263 RFC3264 RFC3265 RFC2543 RFC3489 RFC3842 RFC3515 RFC2976 RFC3428 RFC2327 RFC2782 RFC1889 TCP IP Transfer Control Protocol Internet Protocol RTP Real time Transport Protocol RTCP RTP Control Protocol VAD CNG DNS Domain Name Server TFTP Trivial File Transfer Protocol HTTP Hypertext Transfer Protocol FTP File Transfer Protocol VV VV VV VV VV V WV 7 Compliant Standard gt CE EN55024 EN55022 gt Comply with ROHS in EU gt Comply with ROHS in China ATCOM TECHNOLOGY CO LIMITED www atcom cn 8 AT840 Series User Manual atcom O9 Explanation The letter e is the first letter of environment and electronic The rim is a round with two arrow stands for recycle The number 20 stands for the years of environment protection Please note the years of environment protection is not discarding year nor usage life 8 Operating Requirement gt Operation temperature 0 to 45 C 32 to 113 F gt Storage temperature 5 to 55 C 12 to 131 F gt Humidity 10 to 90 no dew 9 Packing List Handse Power Ethern Feet t line adapter et underpro Cable p AT840 1 1 1 1 Standar 1 1 5m 1 Optional d accessory AT840 1 1 1 Optional 1 1 5m 1 Optional P accessory Note Power adapter Input AC 100 240V 50 60Hz Output 12V 500mA 10 Installation
3. Use Ethernet cable to connect AT840 s WAN port and your computer on the same switch AT840 default to use DHCP to obtain IP from switch Check AT840 IP by press MENU gt 9 Network gt 2 Current IP default password 123 Then open web browser and key in the IP you will see the login page of AT840 the default username is admin for administrator and user for user no password was set for them you can set password in webpage by yourself Set up page for VolP user only ATCOM TECHNOLOGY CO LIMITED www atcom cn 9 AT840 Series User Manual Metwork Internet AT840 AT840 AT840 AT840 Feet installation instruction 1 Desktop position atcom SIP Server A Put the bottom side of the IP phone upside and press the plate with letter PUSH into the Slot please refer the picture as below C Repeat A and B It is the right picture of putting on desk after fixing the two feet below ATCOM TECHNOLOGY CO LIMITED www atcom cn 10 AT840 Series User Manual atcom D Disassemble the feet Press the plate with word PUSH and pull the feet with the direction of arrow When the plate is pull out of the slot there will be a sound of pa you can take off the feet 2 On wall position A Put the bottom side of the IP phone upside and push the plate with letter PUSH into the Slot please refer the picture as below C Repeat A and B Itis the picture of wall mounting after fixing t
4. 1 508 Key 9 BLF Account 4 509 Key 10 BLF i Account 1 540 Key 11 BLF be Account 1 511 Key 12 BEF iw Account a 542 After connect extension module to AT840 s EXT port AT840 will auto detect the extension module There are 20 keys on each extension module v Event None Do not use this BLF key Speed dial Speed dial need to fill a soeed dial number BLF Busy lamp field need to fill a BLF number to monitor When the BLF number is ringing the BLF key will turn to red and blink When the BLF number is during a call the BLF key will stay for red The BLF key will be yellow if the BLF number is idle And you can press the Key to call the ATCOM TECHNOLOGY CO LIMITED www atcom cn 40 AT840 Series User Manual atcom number like speed dial v Account which account you want to used Number which number to set for CFWD speed dial BLF etc 6 Update 6 1 Manual Update Update Manual Update Bootloader Version 2 3 Firmware Version 2 2 3 11166 Hardware Version aE Boot Loader 5 m Lipgrade AR Wia O ee Firmware F A Language Package P al Upgrade Download RIE Configuration al Upgrade Download Phone Book 4 Lal Upgrade Download la Attendant Keys LH J lal Upgrade Download v Boot Loader Download Boot file on ATCOM s webpage then select the file from your PC to upgrade v Firmware Download firmware on ATCOM s webpage the
5. 1 6001 Key 3 BLF v Account 2 w 8001 Key4 Redial w Account 1w Key5 CallPark Account 1 l Key 6 Hone Account 1 w Key 7 None a Account 1 M Key Hone s Account 1 v Key 9 None v Account 1 Y Submit JA Reset Event None Do not use this BLF key Hold hold a call Xfer transfer a call Conf make 3 way conference DND Do not disturb can make call but can not receive call CFWD call forward Speed dial Speed dial need to fill a soeed dial number BLF Busy lamp field need to fill a BLF number to monitor ATCOM TECHNOLOGY CO LIMITED www atcom cn 39 AT840 Series User Manual SENEE E atcom When the BLF number is ringing the BLF key will turn to red and blink When the BLF number is during a call the BLF key will stay for red The BLF key will be yellow if the BLF number is idle And you can press the Key to call the number like speed dial CallPickup Pick up the sb s call which in the same pickup group CallPark Park a call on the server SMS message Redial redial the number Account which account you want to used Number which number to set for CFWD speed dial BLF etc 5 7 Ext Key Phone Setting Ext Key Attendant Module 1 ce a Account 1 9 i Key 2 BLF v Account 1 M 502 Key 3 BLF v Account 503 Key 4 BLF Account 1 504 Keys Br E Account 1 808 Key 6 BLF v Account 1 506 Key 7 BLF Account 507 Key 8 BLF Account
6. Empty gt Incoming call 5 Press the MENU button ATCOM TECHNOLOGY CO LIMITED www atcom cn 18 AT840 Series User Manual 6 7 8 atcom Press the navigation button to choose Call History and then press OK button Press the navigation button to choose Answered Calls press soft button OK Press the navigation button to browse the incoming call records If there is no record the LCD screen display List is Empty Outgoing call Press MENU Press up or down navigation key and select Call history and press soft button OK Select Redial list through up or down key and press soft button OK Press up or down navigation button and check the received calls LCD will show List is Empty if there is no received incoming call 12 SMS function AUNE y Create new SMS Press right navigation key Press SMS Press New Edit SMS context and you can switch the input method by press right navigation key then press Alpha to change to Num press Num to change to IP gt When the edit is done press Send and input receiver s phone number or IP After inputting receiver s address press Send to send out your message gt SMS Check new SMS When there is a new SMS voicemail indicator will flicker 1 e UW N Ul press right navigation key press SMS press View to check the new SMS Press Reply to reply the SMS or pre
7. LIMITED www atcom cn 44 AT840 Series User Manual atcom 2 3 Only one part can hear the voice during the call Make an IP dial up call to make sure the telephone receiver and Mic are normal Enable STUN on web page Set STUN server as stun 3cx com Click on submit and wait for the phone to restart mJ Op Try to make calls again ATCOM TECHNOLOGY CO LIMITED www atcom cn 45
8. Only use the preferred codec for all calls The call will fail if the far ATCOM TECHNOLOGY CO LIMITED www atcom cn 31 AT840 Series User Manual end does not support this codec atcom Y DTMF Tx Method select the method to transmit DTMF signals to the far end Inband rfc2833 INFO Defaults to RFC2833 gt Call Feature Setting Call Feature Setting Message Waiting yes i Voice Mail Number 6750 Pickup Service Code 8 UDP Keep Alive Enable no l UDP Keep Alive Intvi 45 Default Ring 2 l SRTP Off v Message Waiting whether to prompt if there is a voicemail v Voice Mail Number if you set voicemail number then you can just press the voicemail key to auto dial voicemail number then enter voicemail box v Pickup Service Code set Pickup Service Code according to the service settings v UDP Keep Alive Enable Enabel UDP keep alive to detect if the server is still available v UDP Keep Alive Intvl Set expire time of the keep alive UDP v Default Ring which ring to select for this account v SRTP Secure Real Time Protocol Enable the phone to encrypt the RTP packets gt Dial Plan Dial Plan Dial Plan Y Submit Ay Reset v Dial Plan Configure dial rule for this sip account please refer to dial plan ATCOM TECHNOLOGY CO LIMITED www atcom cn 32 AT840 Series User Manual atcom 5 Phone Setting 5 1 Preference gt Language Language English Output Volume 1 8
9. and press Dial 3 Speed dial It s method for the phone in standby mode to dial number immediacy The method is as below A Dial up the number in standby mode B Press soft key dial to send out the number Dial the number end with the number will be sent out immediately too but only can used if pick up the handset or press handfree headset key 4 Multiple line dial up AT840 IP phone supports 4 SIP lines That means user can register on 4 different sip accounts Ssimultaneity in the same IP phone The User can choose linel line2 line 3 or line 4 by press corresponding line key System default to use Linel if you didn t choose line IP Phone be called AT840 maximum supports 8 concurrent calls When there is an incoming call to the second line LCD will show the incoming telephone number and line led will blinking The User can press the corresponding line key or press soft button Hold then press Ans to receive the second line call 5 Hang up the phone 1 Headset hang up When use handset mode calling put back the handset to hang up 2 Hands free hang up When use hands free calling press soft button speaker phone to hang up 3 Earphone Hang up When use Earphone calling Press the soft button headset to hang up 4 Hang up one line call When 2 lines call simultaneous press the hook will end the current call 6 Call Transfer gt Attended call transfer An attended call transfer al
10. sineresia iperen e Aea Or Ei EEE E E OE EEE NE 43 1 1 HOW to make a factory reset 000ns000000s000s0rss0rseossossosssosseossosssossorssossossesssesseossosssossesss 43 1 2 Upgrade firmware under safe Mode essessseesssssceseeesserecereersseeeessseseersersserseessersseseereeerss 43 1 3 HOW tO Make direct IP Calha E 44 2 OUDE OOUE en E E E E E ETETE E E ERT E E E EE T A E RE 44 2 1 The phone can t register successfully esseeseeeseeessessersrereseseerseresersersseseeeseesesersereeese 44 2 2 The phone can t obtain LP address sisccccncassecssccassasecaseasansmaduanaacnasansradueianeaiaweeseaoeessasaieouas 44 2 3 Only one part can hear the voice during the Call essesesessseesesseessessenssesserseesssesserseeses 45 ATCOM TECHNOLOGY CO LIMITED www atcom cn 4 AT840 Series User Manual atcom Contact ATCOM The Introduction of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market We have been keeping innovating with customer s needs oriented working with partners to establish a total solution for SMB VoIP with IP phone IP PBX and Asterisk cards With over 10 years experience of R amp D manufacturing and service in network and VoIP filed mission of creating the biggest value for IP terminals we commit ourselves in supplying the competitive IP phone and other terminals for IP PBX softswitch IMS NGN providers and carriers supplying the competitive total VoIP solution for SMB mark
11. third party answers the call pressing Conf key to enter 3 way conference 3 Press Join soft button to leave the conference and make the two other parties still in a conversation 4 If user hangs up the call directly without pressing Join soft button the conference will be ended and the three parties are hanging up 11 Call History AT840 supports 200 missed calls 200 incoming calls and 200 dialed calls When the storage Is full the latest call will update the history Press redial soft button when standby all the incoming gt outgoing lt and missed calls will be listed There is other way to check them gt Missed call Method 1 1 When the LCD screen displays number Missed call s press soft button Missed then the screen shows all the Missed Call 2 Press navigation button to browse missed call history 3 Choose the missed call record press Dial soft button to call back it 4 Press Delete soft button to elect this item 5 Press Edit soft button to edit this item 6 Press right navigation key then press Save soft button to save this number Method 2 1 Press the MENU button 2 Press the navigation button to choose Call History and then press OK button 3 Press the navigation button to choose Missed Calls press soft button OK 4 Press the navigation button to browse the missed call record If there is no record the LCD screen display List is
12. to dial digits in order for the sequence to match The syntax for this is similar to the timer override syntax P delay value lt space gt The delay value is measured in seconds This syntax allows for the implementation of Hot Line and Warm Line services To achieve this one sequence in the plan must start with a pause with a O delay for a Hot Line and a non zero delay for a Warm Line Implicit sequences The SPA implicitly appends the vertical code sequences entered in the Regional parameter settings to the end of the dial plan for both line 1 and line 2 Likewise if Enable _ P_Dialing is enabled then ip dialing is also accepted on the associated line Examples The following dial plan accepts only US style 1 area code local number with no restrictions on the area code and number 1 XXX XXXXXXxX The following also allows 7 digit US style dialing and automatically inserts a 1 212 local area code in the transmitted number 1 XXX XXXXXXX lt 1212 gt XXXXXXX For an office environment the following plan requires a user to dial 8 as a prefix for local calls and 9 as a prefix for long distance In either case an outside line tone is played after the initial 8 or 9 and neither prefix is transmitted when initiating the call lt 9 gt 1 XXX XXXXXXX lt 8 1212 gt XXXXXXX The following allows only placing international calls 011 call with an arbitrary number of digits past a required 5 digit mi
13. CD will show the name v Number phone number v Submit Submit to apply the change v Reset Cancel the inputting Click Delete to delete the item ATCOM TECHNOLOGY CO LIMITED www atcom cn 42 AT840 Series User Manual atcom Notice Maximum records of phone book is 200 8 Call Log Call Log Redial i Bely 6003 25 05 19 12 Bs Amy 6002 25 05 19 13 S voicemail arst 25 05 19 13 4 g g 95 05 19 12 v Redial Record of dial list maximum 200 items v Received Record of received list maximum 200 items v Missed Record of Missed list maximum 200 items 5 FAQ amp Trouble Shooting 1 Frequently Asked Questions 1 1 How to make a factory reset There are three ways to make a factory reset A Factory reset from keyboard steps are 1 Press soft key MENU 2 Find and select Factory Reset 3 Press OK then the phone will restart automatically and factory reset B Factory reset through web please refer to Reset amp Reboot 1 2 Upgrade firmware under safe mode If the phone could not start up normally upgrade firmware under safe mode Steps are 1 Build a TFTP server and set its IP address as 192 168 1 200 2 Copy the firmware to the root directory of the TFTP server and modify the file name as ATCOM TECHNOLOGY CO LIMITED www atcom cn 43 AT840 Series User Manual atcom AT840 FW 3 Make sure the TFTP server and the phone are contacting with the same switch and reachable to each
14. The BLF indicator status Table 1 Call Line Appearance Button LEDs for BLF LED Status Description Steady green Call line appearance is in idle status Slow blinking red Call line appearance is ringing Steady red Call line appearance is active gt When boot up all the light blink for once gt When there is a coming call the corresponding line key and status light will blink ATCOM TECHNOLOGY CO LIMITED www atcom cn 14 AT840 Series User Manual atcom 3 Basic functions and operations 1 Answer the calls When there is an incoming call AT840 will remind user with ringing There are 5 ways to answer the call A Answer by handset Pick up the handset and talk with the caller If you want to hang up just put back the handset When you are phoning with the handset and want to phone with hand free mode please press the hand free button and put down the handset B Hand free mode Press the speaker button in the phone and talk with callers by built in Micro phone and Speaker If you want to hang up please press the speaker button again Lifting the handset in hand free mode will switch to hand free mode talking C Answer by earphone Keep your earphone connected with the RJ 9 earphone jack when there is an incoming call press the earphone button on the IP phone and talk with the caller If you want to hang up please press the earphone button again Pressing hand free key can change to hand free mode and lifting the handset wi
15. Ur ar EE Cribs hie ie fe gel Handset Volume Ea speakerPhone Volume 5 Headset Volume E input Gain mi s i ee g l mi EE Handset bain 12 SpeakerPhone Mic Gain 12 Headset Gain 12 a LC w f e l la J i m 1 B E LCD Contrast 5 v Backlight Time econds 10 kall Language Support customizable multi language SSS Vv Y Output Volume 1 8 Handset Volume Specify handset volume grade SpeakerPhone Volume Specify hand free volume grade Headset Volume Specify headset volume grade Input Gain Handset Gain Specify handset gain the bigger the gain is the louder the other end heard SpeakerPhone Volume Specify hand free gain the bigger the gain is the louder the other end heard Headset Volume Specify headset gain the bigger the gain is the louder the other end heard LCD LCD Contrast Backlight Time Seconds Control Timer Values Seconds ATCOM TECHNOLOGY CO LIMITED www atcom cn 33 Control Timer Values Seconds interdigit Long Timer 10 Interdigit Short Timer 3 Recorder Delay E v Interdigit Long Timer Long timeout between entering digits when dialing Range O 64 sec v Interdigit Short Timer Short timeout between entering digits when dialing Range O 64 sec v Recorder Delay Delay after far end hangs up before reorder tone is played O immediately inf never plays Range O 255 sec plays gt Date And Time Date And Time NTP NTP Ser
16. c Payload AVT dynamic payload type Defaults to 101 G729b Dynamic Payload G729b dynamic payload type Defaults to 18 G726r 16 Dynamic Payload G726r 16 dynamic payload type Defaults to 108 G726r 24 Dynamic Payload G726r 24 dynamic payload type Defaults to 97 G726r 32 Dynamic Payload G726r 32 dynamic payload type Defaults to 2 G726r 40 Dynamic Payload G726r 40 dynamic payload type Defaults to 96 iLBC Dynamic Payload iLBC dynamic payload type Defaults to 98 ILBC Mode iLBC codec code rate which can be 13 3kbit s 15 2kbit s Lin16 16 Dynamic Payload Lin16 16 dynamic payload type defaults to 102 G711a Codec Name G711la codec name used in SDP defaults to PCMA G711u Codec Name G711u codec name used in SDP defaults to PCMU AVT Codec Name AVT codec name used in SDP defaults to telephone event G722 Codec Name G 22 codec name used in SDP defaults to G722 G723 Codec Name G723 codec name used in SDP defaults to G723 G723 Mode G723 codec code rate which can be 6 3kbit s 5 3kbit s G729ab Codec Name G729ab codec name used in SDP defaults to G729 G726 16 Codec Name G726 16 codec name used in SDP defaults to G72616 G726 24 Codec Name G726 24 codec name used in SDP defaults to G72624 G726 32 Codec Name G726 32 codec name used in SDP defaults to G72632 G726 40 Codec Name G726 40 codec name used in SDP defaults to G72640 ILBC Codec Name iLBC codec name used in SDP defaults to iLBC Linl16 16 Codec Name Lin16 16 cod
17. coming caller s ID if available line call status extension numbers and the soft button features ATCOM TECHNOLOGY CO LIMITED www atcom cn 13 Line indicators Shows extension number and status There are three colors for LED red green and orange gt Ifthe line is registered the LED shows green gt If the line is registered failed the LED shows orange Whenever it tries to register again after a while the LED shows red and starts flashing If the line has income calling the LED shows red and flicker at 500ms off 500ms on If the line is on the calling the LED shows red If the line disable for register the LED is off Navigation Allows users to navigate left right up down button Entering numbers letters or characters BLF Key All the function key can be defined as BLF key Speed dial key etc Come into Pee menu Volume buttons buttons Adjust the volume S o the volume button up by speakerphone the LED of the button is on Mute button Mute the handset headset or speakerphone by press the Mute button this prevents the person on the active call form hearing what you or someone else in the room is saying To cancel the Mute function press the Mute button again If Mute the voice the LED is light on this button headset the LED button will light on will light on 2 BLF indicator status AT840 supports BLF in two ways one is integrated on the IP phone the other one is extended interface
18. d by the character The collection of sequences is enclosed in parentheses and When a user dials a series of digits each sequence in the dial plan is tested as a possible match The matching sequences form a set of candidate digit sequences As more digits are entered by the user the set of candidates diminishes until only one or none are valid Any one of a set of terminating events triggers the AT840 to both accept the user dialed sequence and transmit it to initiate a call or else reject it as invalid The terminating events are e No candidate sequences remain the number is rejected e Only one candidate sequence remains and it has been matched completely the number is accepted and transmitted after any transformations indicated by the dial plan unless the sequence is barred by the dial plan barring is discussed later in which case the number is rejected e A timeout occurs the digit sequence is accepted and transmitted as dialed if incomplete or transformed as per the dial plan if complete e An explicit send user presses the key The digit sequence is accepted and transmitted as dialed if incomplete or transformed as per the dial plan if complete ATCOM TECHNOLOGY CO LIMITED www atcom cn 20 The timeout duration depends on the matching state If no candidate sequences are as yet complete as dialed the Interdigit_ Long Timeout applies If a candidate sequence is complete but there
19. ec name used in SDP defaults to L16 uN SSSA RANA NS NN SB SSN SB NM HN Yy NAT Support Parameters NAT Suppor Parameters Enable Stun ino w Stun Server v Enable Stun Whether to use stun to discover NAT mapping v Stun Server Stun server to contact for NAT mapping discovery 4 Account Account1 Account2 Account3 Account4 gt SIP ATCOM TECHNOLOGY CO LIMITED www atcom cn 29 AT840 Series User Manual XN SS AN NS SW atcom SIP Enable Display Name Po UserID O08 Authenticate ID Pe Password SIP Server 192 166 1 205 SIP Port 5060 SIP Redundancy Server 192 168 1 204 Oo 4 Use Outbound Proxy Outbound Proxy Server fs Outbound Proxy Port 5060 Register Expires 300 Subscribe Expires 3600 Transport Type SIP 100Rel Require Session Timer Enable Early Update Enable lo Caller ID Display No AutoSubscribeMVWiEnable No Server List Dns Mode A Record w BLF List URI fs Enable whether enable this sip register Display Name This name will display on your screen It will show the User ID instead if leave display name as blank User ID Username of SIP account Authenticate ID normally is the same with User ID can also leave it as blank Password Password of SIP account SIP Server SIP server address support both IP address and domain name SIP Port SIP server port default is 5060 SIP Redundancy Server SIP redundancy server address support both IP addr
20. equency2 is 440HZ at 19dBm 2 1 1 1 2 Cadence Section length is 2s 0 1s on 0 15 off with frequencies 1 and 2 10 0 1 2 Cadence Section length is 10s always on means always 0 means never with frequencies 1 and 2 ATCOM TECHNOLOGY CO LIMITED www atcom cn 38 AT840 Series User Manual v v v atcom Country stands select a country standard tone as default Dial Tone Played when prompting the user to enter a phone number Outside Dial Tone An alternative to lt Dial Tone gt usually used to prompt the user to enter an external phone number versus an internal extension This is triggered by a character encountered in the dial plan Busy Tone Played when a 486 RSC Is received for an outbound call Reorder Tone Played when an outbound call has failed or after the far end hangs up during an established call Off Hook Warning Tone Played when the subscriber does not place the handset on the cradle properly Ring Back Tone Played for an outbound call when the far end is ringing MWI Dial Tone This tone is played instead of lt Dial Tone gt when there are unheard messages in the subscriber s mail box Holding Tone Indicate to the local user that the far end has placed the call on hold Conference Tone Plays to all parties when a Three way conference is in progress 5 7 Programmable key EEEE EEEE lt Phone Setting Programmable Key Key 1 SpeedDial Account 1 8002 Key 2 BLF Account
21. eses 9 D PACKA SU acerca teeters AEE sera AAE EEE E EEA EAEE E E EE E EE 9 TO ASEA eree E E E EEE E AAE EEEE EE AEEA AE EARE A AAEE EAEE AE A EAE 9 LK yp A OIP PRONE aa A A EE AEA 13 1 Describe of the buttons and Screen ssssessssesesrrssrirssressriessrissrreseriessressrieseriessressrieseresssreseriesereesere 13 974 BEF IAI ar a n a E E E E AA E E T E 14 3 Basic functions and ODCFATIONS sisccsesenccsescsdscsscnavesasneiasstensexvesseapdocecassceenseatnacdeesseesssousDarsceesavseaens 15 DE AT a E E E E E E E EN EE EEEE E 15 ZI MIREC a EE AEAEE OA AEO A AEAEE OAA EAE AEA 15 EEE oac a ke T P E EET OE E EN EE EE E E EAA AN E E E EN A EE ES 16 ASD eaa E 1 a A E AA A AA AA 16 S HoN UD He DONC ereenn E AAE E AANA A 16 D CUT N TE a A E EEA EIA EA A EEEE EATE 16 7 Message waiting INdICATION MWI e0seeesseensresreenssrsnrerssrsenrsrsrresserssneessrresseersseessereeseensreessessneessreesses 17 SY MLO e a ets e EEE E nn nr ne Tne 17 2 i I Bam renee eT ee ne ere evr eae 17 10 3 Way Conference CAINS ago sc ccsesticnseetoncssenracenecoisusl dawson eaianaccuadanabanacentsovessiousenndisubdeuedbavaousddadaoustanunadendeameeienbotee 18 C RITON sss carseat everest E E 4 ac NE E EEE E E NEEE EEN E EE EA 18 TD Mo TUNC UO E EE E EE AONE EEOAE E AET EO EEE PAA OET EAEE EAE TE 19 13 Default PAS SV ON Cisse cctactici dene sdnecncncttas Stvetoendeunctusdcoasiesdosnciesdaisastusdennciatdsonsdesteaustet ieieocdustapbcteasseashesda
22. ess and domain name It can be configured manually and also can be auto configured as the server address carried in the DNS SRV record if there is a DNS which supports specifying the location of the server or domain for SIP protocol Only when AT840 fails to register to the SIP Server it will try to register to the SIP Redundancy Server Use Outbound Proxy Whether to use outbound proxy Outbound Proxy Server Normally the Proxy server is the same as SIP server If they are different then fill in the correct information that provided by ISP Outbound Proxy Port Set your proxy server port Register Expires register expire time default is 60 seconds AT840 will auto configure this expire time to the server recommended setting if it is different from the SIP server Transport Type UDP TCP TLS SIP 100Rel Require If enable phone need the other side to respond PRACK to reliable transmission of provisional responses 18x ATCOM TECHNOLOGY CO LIMITED www atcom cn 30 AT840 Series User Manual v S N MSN SS KN NN N SN atcom Session Timer Enable Whether to enable session timer extension for this account Default is no Early Update Enable this parameter control the account to support receiving Early Update Caller ID Display this parameter is used to supported the P Asserted Identity header AutoSubscribeMWI Enable Enable this account to subscribe for message summary automatically Server List the SIP server list supported ca
23. ess password username admin User password set user webpage access password username user HTTP port set port for HTTP default is 80 For example the AT840 s ip is 192 168 1 223 HTTP port was set as 100 you have to type http 192 168 1 223 100 in web browser to enter AT840 webpage VPN VPN VPN Enable no VPN Type L TP Tunnel w Server Address User Name Password an i i VPN Enable whether enable VPN VPN Type only support L2TP VPN Server address VPN server address Username VPN account s username Password VPN account s password After apply the phone will reboot The VPN ip will show on the System Status page YK A SN S Yy VLAN VLAN You should receive the tagging values of a virtual LAN from your provider Wrong settings will require factory reset Use VLAN Tagging ino Voice VLAN Identifier 1 4094 1 Voice VLAN Priority 0 Data VLAN Identifier 1 4094 1 Data VLAN Priority 0 w Use Vlan Tagging vlan tag or untag Voice VLAN Identifier 1 4094 Assign VLAN id for voice stream between 1 to 4094 Voice VLAN Priority the degree is 0 7 7 is the highest priority Data VLAN Identifier 1 4094 Assign VLAN id for data stream between 1 to 4094 Data VLAN Priority the degree is 0 7 7 is the highest priority Port Link ATCOM TECHNOLOGY CO LIMITED www atcom cn 26 Port Link WAN Port Link Auto negotiate v PC Port Link Auto negotiate w Choose the t
24. et We keep improving the customer s experience and creating the bigger value with our reliable products Until now our VoIP products has been sold to over 60 countries and used by millions of end users Contact Sales Address Area C A2F Block 3 Huangguan Technology Park 21 Tairan 9th Rd Chegongmiao Futian District Shenzhen China 86 755 83018618 8888 86 755 83018319 sales atcomemail com Contact Technical Support 86 755 83018618 8011 E mail Su ort atcomemail com Website Address http www atcom cn Download Center http www atcom cn download html ATCOM TECHNOLOGY CO LIMITED www atcom cn 5 AT840 Series User Manual atcom 1 AT840 Series Overview AT840 is almost the same with AT840P without PoE AT840 AT840P AT840 AT840P with extension module Type POE CCC Power adapter AT840 No Standard accessory AT840P Yes Optional accessory ATCOM TECHNOLOGY CO LIMITED www atcom cn AT840 Series User Manual atcom 1 Interfaces Power input DC 12V 500mA WAN RJ 45 port PC RJ45 port EXT RJ 45 port Headset jack 1 RJ9 port Handset jack 1 RJ9 port VV VV V V 2 Hardware LCD 128x64 dot matrix FLASH 8M RAM 32M CPU 262MHz Dual Core gt LED indicator 1 Status Light 4 line indicators 9 BLF indicators 1 voicemail indicator 1 headset indicator 1 mute indicator 1 hand free indicator gt Expander board 20 BLF keys on each expander b
25. exists one or more incomplete candidates then the Interdigit_ Short_ Timeout applies White space is ignored and may be used for readability Digit Sequence Syntax Each digit sequence within the dial plan consists of a series of elements which are individually matched to the keys pressed by the user Elements can be one of the following Individual keys 0 1 2 9 F The letter x matches any one numeric digit 0 9 A subset of keys within brackets allows ranges set e g 389 means 3 or 8 or 9 Numeric ranges are allowed within the brackets digit digit e g 2 9 means 2 or 3 or or 9 Ranges can be combined with other keys e g 235 8 means 2 or 3 or 5 or 6 or 7 or 8 or ies Element repetition Any element can be repeated zero or more times by appending a period character to the element Hence 01 matches 0 01 011 O111 etc Subsequence Substitution A subsequence of keys possibly empty can be automatically replaced with a different subsequence using an angle bracket notation lt dialed subsequence transmitted subsequence gt So for example lt 8 1650 gt xxxxxxx would match 85551212 and transmit 16505551212 Intersequence Tones An outside line dial tone can be generated within a se
26. he two feet below ATCOM TECHNOLOGY CO LIMITED www atcom cn 11 AT840 Series User Manual atcom Attention Please rotate the hook to the position as in picture with a coin or other tools D Disassemble the feet way Press the plate with word PUSH and pull the feet with the direction of arrow When the plate is pull out of the slot there will be a sound of pa you can take off the feet ATCOM TECHNOLOGY CO LIMITED www atcom cn 12 AT840 Series User Manual atcom 2 Keypad of IP Phone LCD Status fy gt w i Lines A VS AN AN O Od VO Q 1 Soft buttons Menu Navigation button rt ue See O NESTE p AN ar Aon S Cuno Menu C 5 a Fal lAl tien e BLF p P Q x i ry vol Vol O re Cej Cg lt D Q Dial p d Voicemail Headset Mute Speakerphone Volume adjustment butto button buttons 1 Describe of the buttons and Screen Soft buttons Soft button Shows available choices based on current phone function Status light Shows the phone status if the phone is standby the LED is with light If there is income calling the LED will flicker gt Ifthe phone is starting the LED is flicker gt Ifthe phone is standby the LED is off gt If there is income calling the LED will flicker The frequency is 500ms off 500ms on LCD Screen Display screen for the phone It shows the date time phone number in
27. itter buffer The SPA can buffer incoming voice packets to minimize out of order packet arrival This process is known as jitter buffer v Min Delay The minimum delay of the jitter buffer v Max Delay The maximum delay of the jitter buffer Y Normal Delay It is used as fixed delay which should be between min delay and max delay After finishing click submit button to save changes ATCOM TECHNOLOGY CO LIMITED www atcom cn 37 AT840 Series User Manual atcom 5 5 Ring Motes Ring tone must be way file 5k sampling rate 8 Bit u law compression File size should 200K bytes Ring Tone Type User Define 1 3 Delete Administer can upload 2 user define ring for AT840 The ring file sould be wav 8k 8bit u law and no larger than 200k 5 6 Tone Phone Setting Tone Tone Country Stands Cust om v Dial Tone 3500 19 d40 19 10 4 0142 Outside Dial Tone 4208 16 1Otae O 1 Busy Tone 4800 19 620G 19 100 57 57142 Reorder Tone 480 19 b20 19 100 257 25 1 2 Off Hook Warning Tone 4800 10 A20 0 10 125 125 1 2 MWI Dial Tone 3500 19 4400 19 2 1 1 142 10 4 0 142 Holding Tone 3608 19 4408 19 10 64 0 12 Conference Tone 350 19 200 17 1 1 1 8 T1 W Submit Ay Reset Set the ToneScript for each tone For example MWI Dial Tone 350 19 440 19 2 1 1 1 2 10 0 1 2 Frequencyl Frequency2 Cadence Section1 Cadence Section2 350 19 Frequencyl1 is 350HZ at 19dBm 440 19 Fr
28. ll change to hand free mode 2 Make Call A Use the handset Pickup the handset the LCD will show the current lines user could switch between linel to line4 by pressing the line button beside the LCD Press soft key dial to send the number When you hear the tones of du du with dialed number showed on the LCD the called s phone is ringing If the called answer the call the phone call is established and the LCD will show the calling time and the called s number B Answer the phone under hand free mode Press the Speaker Phone button the LCD will show the current lines user could switch between linel and line2 by pressing the line button beside the LCD User can input the number with the keyboard and press soft key dial to send the number When caller hear the tones of du du with dialed number showed on the LCD the called s phone is ringing If the called answers the call the phone call is established and the LCD will show the calling time and the called s number ATCOM TECHNOLOGY CO LIMITED www atcom cn 15 AT840 Series User Manual atcom C Dial from phone book 1 Press Menu button and enter Directory gt Personal Directory Press Select to show the total amount in telephone Use up and down keys to find the contact person When you find the certain contact person press Dial or just pickup the handset to call this number 2 Pickup the handset press Dir then select the contact person
29. lows a user to optionally transfer a call to a third party after having a discussion with that third party ATCOM TECHNOLOGY CO LIMITED www atcom cn 16 AT840 Series User Manual atcom During an active call press the xfer soft key to place the current call on hold and to activate an idle line key Dialed the transfer target number on the newly activated line When the target is ringing or answered press the xfer soft key again to complete the transfer Notes The case that transfer a call before the transfer target answer the phone is called semi attended call transfer This is different from a blind transfer which is described in the next subsection gt Blind call transfer A blind transfer allows the user to transfer a call without speaking with the receiver of the transferred call For the user the call ends as soon as the transfer target s phone number is dialed The underlying mechanism is the user s phone sends the contact information for the transfer target to the phone of the other party on the call The information is carried in a signaling message When the message is sent the user s phone is dropped from the call and the other party s phone automatically dials the transfer target To perform a blind transfer press the right navigation key then press Bxfer soft key and dial the target number press dial to blind transfer the call to this target 7 Message waiting indication MWI The AT840 has an MWI key o
30. n be common and Broadsoft default to common DNS mode enable the account to use DNS SRV query Default to no which use DNS A query BLF List URI the Broadworks BLF uri to request Codec Configuration Codec Configuration Grii AVT G23 ILBC Gf26 24 Gf 26 40 Prefer Codec sf llu User Prefer Codec Only Yes GTiiu Yeg GT22 Yeg Of 9ab Woo ww 6O 76 16 Yes w G726 3 Yes DTMF Tx Method RFC2033 G711A enable or disable G711A codec support in this account G711U enable or disable G711U codec support in this account AVT enable or disable AVT codec support in this account G722 enable or disable G722 codec support in this account G723 enable or disable G723 codec support in this account G729ab enable or disable G729ab codec support in this account iLBC enable or disable iLBC codec support in this account G726 16 G726 24 G726 32 G726 40 Prefer Codec Select a preferred codec for all calls G711u G711a G729 enable or disable G726 16 codec support in this account enable or disable G726 24 codec support in this account enable or disable G726 32 codec support in this account enable or disable G726 40 codec support in this account G722 G723 G726 16 G726 24 G726 32 G 26 40 Lin16 16 However the actual codec used in a call still depends on the outcome of the codec negotiation protocol Yeg Yeg Yeg Yeg Yes No User Prefer Codec Only
31. n select firmware from your PC to upgrade v Language Package Download Language Package on ATCOM s webpage then select the package from your PC to upgrade Please note that the language package you updated will replace the existed language on the phone v Configuration Upgrade or download config xml file v Phone Book Upgrade or download phonebook xml v Attendant Keys Upgrade or download attendant_keypad xml ATCOM TECHNOLOGY CO LIMITED www atcom cn 41 6 2 Reset amp Reboot Update Reset amp Reboot US Reboot System Now A Reboot Warning Reboot system will terminate all active calls Reset to Factory Setting A Reset Warning Afactory Reset will erase all configuration data on the system Flease do not power off the system Any power interruption during this time could cause damage to the system v Reset Reset will set AT840 to factory default please backup the config xml phonebook xml and attendant_keypad xml before reset v Reboot Reboot will terminate all active calls and cost a little time 7 Phone Book Phone Book Phone Book New Contact 1 Directory John aot Delete 2 Directory Phoebe 8008 Delete 2 Blacklist aD 33548464 Delete New Contact yw Submit A Reset v New Contact Add a new phonebook item v Mode Directory or Blacklist Numbers in Blacklist will be reject when calling v Name name of a number when the call of this number comes in the L
32. n the phone with an envelop ico If user doesn t set the voicemail number pressing MWI key will require the setup of voicemail number Then pressing the MWI key can directly access the mailbox 8 Mute calls The user can mute the audio input into the phone when an audio device is switched on by pressing the MUTE key To un mute press the MUTE key again If no audio device Is on pressing the MUTE key has no effect When switching from the speaker phone to the handset the phone is automatically un muted meanwhile Sip server must support RFC3515 9 Call Hold User can hold the current call by pressing soft button Hold And by pressing soft button Resum or press the line key user can get back to the previous call In 3 way conference call mode user can also press this button to hold 3 way conference call and if you press it again user can go ATCOM TECHNOLOGY CO LIMITED www atcom cn 17 AT840 Series User Manual atcom back to 3 way conference mode If hang up without exiting the status of hold The conversation will not be canceled the line is still on hold 10 3 Way Conference Calls To initiate a conference call Press the Conf soft button in a conversation to hear a dial tone Enter the telephone number of the third party and press dial key to send it out 1 Press the Conf soft button in Called party ringing state When the third party answers the call it will enter 3 way conference automatically 2 After the
33. nimum and also allows calling an international call operator 00 In addition it lengthens the default short interdigit timeout to 4 seconds S 4 00 O11 xxxxx x ATCOM TECHNOLOGY CO LIMITED www atcom cn 22 AT840 Series User Manual atcom The following allows only US style 1 area code local number but disallows area codes and local numbers starting with O or 1 It also allows 411 911 and operator calls 0 O 49 11 1 2 9 xx 2 9 xxxxxx The following allows US style long distance but blocks 9xx area codes 1 2 8 xx 2 9 xxxxxx The following allows arbitrary long distance dialing but explicitly blocks the 947 area code 1 947 xxxxxxx 1 XXX XXXXXxXx The following implements a Hot Line phone which automatically calls 1 212 5551234 SO lt 12125551234 gt The following provides a Warm Line to a local office operator 1000 after 5 seconds unless a 4 digit extension is dialed by the user P5 lt 1000 gt xxxx 4 Web settings Enter AT840 IP addresses in the web browser to go to the log on page then you will access AT840 s user webpage Click admin which ts on the right corner to enter administrator webpage ATCOM PR BRONE bevct Conticuretion System Status System Status Froduct Information Product Name Te4o Protocol SIP ATCOM TECHNOLOGY CO LIMITED www atcom cn 23 AT840 Series User Manual atcom 1 System status ATCOM ATCOMIPIBHONE ECE Contiguic
34. nsteideoes 19 ZA SG IS PONE TP ant etna AE EEE A EE EEE AEE AOE 20 To DAR a e E E E neces ese ash acess ences 20 A WOD SEINO nn EEEE 23 MS A a AA T ANE A AATE 24 2I OONO E AREE A AAN EEA AEAEE AE EEAO EAEE Eee 25 E P E EEE circa O EN E EA E E EAA EE A EEEE E E A E E EE A 25 AR UNC E a E AE E AE AN 25 IP UN e r EE AAE A A A 27 ATAC CO r E EEA E ENE ANE EEA E E EAA AAEN T EE A EAE EEE N 29 Account1 Account2 Account3 Account4 ccccesccesccscceccesccecsesccesccsccessesccesse csseessesccescescs 29 ie PONE 86 e nme nD ne ne 33 Dede PTEN E nr A ne re Arne errr ee ere tere 33 ATCOM TECHNOLOGY CO LIMITED www atcom cn 3 AT840 Series User Manual I2 MENG econ E E E E E T 35 Io ig r 0 ol ee ee ee a re ere ee eee ere 235 Deis WON CS encaeesvrcsanveesaveenpoeosenctenswocsatescucusande E E E A EEE EERE E S 37 Di ian RNO E E EE E 38 Soa TON a E NE E EE E E E E voces 38 Sele POENA EKE a E A actos 39 Sefa EXT E OVa E T E AT E E EE T E E 40 EIDO a ae i lt TE EE E EE AEEA AE EEI EE E AEE A E A ATAT 41 Oak 18 r WL 910 gt aE EE E A E E E O ee eee 41 2 OSC Ce FSO eraan a ata seein es septs ac ioss ipgs ctistsscrs sensiee eae seascapes seanosonstassexoneeneaeea 42 D PROTO BOOK oerien eA E E A E EE E E N 42 aE I E 2 E E E E TE EAEE ETEA O A AE 43 5 FAQ amp Trouble SHOOTING ee ccccccccsssscccssssecessssecesessscesssecesssecessseceesssscesssecessseeeesaess 43 I regnen y Asked UC GHIOMG cercsrinsriins
35. oard can connect at most 5 expander boards on a AT840 VV V V 3 Software Sip 2 0 RFC3261 and other related SIP RFCs 4 SIP lines Multi language G 711A u G722 G 723 G 726 G 729 Lin16 16 iLBC Codec DTMF inband RFC2833 and SIP info Call Forward DND Do Not Disturb Pickup Redial Call Park Call waiting Call transfer Call hold 3 way conference BLF SMS Blacklists Dial plan IP to IP call Auto answer Block Anonymous call Block Call ID STUN SNTP Jitter Buffer VAD CNG HD voice G 168 compliant 96ms echo cancellation SIP UDP TCP TLS Phone book with 200 records 200 answered calls 200 missed calls 200 dialed calls Auto update via HTTP FTP TFTP Syslog Soft button soft button 4 VV VV VV V VV VV VV VV VV WV ATCOM TECHNOLOGY CO LIMITED www atcom cn 7 AT840 Series User Manual atcom 4 Network WAN PC Support bridge mode Support PPPoE ADSL cable modem use for Internet connecting Support VLAN DATA VLAN and VOICE VLAN Support L2TP VPN WAN support Primary and Secondary DNS WAN support DHCP Client Qos support Diffserv VV VV VV WV 5 Management and Maintenance Support safe mode and firmware updating under safe mode Support different level user management Configuration via web keyboard Support multi language Firmware and configuration updating via HTTP FTP and TFTP Support system log and call log Firmware and configuration file auto provision VV VV VV V 6 Protocol
36. one retries registration again after encountering a failure condition during last registration RTP Parameters RTP Parameters RTP Port Min 16384 RTP Port Max RTP Packet Size ms RTP Port Min Minimum port number for RTP transmission and reception lt RTP Port Min gt and lt RTP Port Max gt should define a range that contains at least 2 even number ports Defaults to 16384 RTP Port Max Maximum port number for RTP transmission and reception lt RTP port Min gt and lt RTP Port Max gt should define a range that contains at least 2 even number ports Defaults to 16482 RTP Packet Size ms Packet size in milliseconds which can be 10 20 30 40 60 SDP Payload Types SDP Payload Types AVT Dynamic Payload G 29b Dynamic Payload 6726r16 Dynamic Payload G 26r24 Dynamic Payload G7 76r32 Dynamic Payload Gf 6r40 Dynamic Payload iLBC Dynamic Payload iLBC Mode Lini6 16 Dynamic Payload Grita Codec Name G 11u Codec Name AVT Codec Name telephone event G 22 Codec Name G723 Codec Name G723 Mode 6 3 kBitls G 29ab Codec Name G726 16 Codec Name G726 24 Codec Name G726 32 Codec Name G726 40 Codec Name iLBC Codec Name Lin16 16 Codec Name L416 ATCOM TECHNOLOGY CO LIMITED outbound calls only where the SPA presents www atcom cn AT840 Series User Manual atcom the SDP offer For inbound calls with a SDP offer SPA with follow the caller s dynamic payload type assignments AVT Dynami
37. other Long hold key and start up the phone until the LCD display Upgrading The phone will download the firmware from the TFTP server After the download is done the phone will upgrade automatically SS After the update is finished the phone will start up with the configuration of factory reset 1 3 How to make direct IP call When hook off pressing speaker or headset key 1 Press right negative key and press the third softkey number twice to switch to IP 2 Using key to inputting If user wants to dial 192 168 1 100 then press 192 168 1 100 3 After inputting the IP address press dial key to dial it out 2 Trouble Shooting 2 1 The phone can t register successfully A Check the IP address and if the mode of WAN port is DHCP please make sure the DHCP server Is in service B Check the gateway C Check the DNS D Make sure the information of the account is consistent with which offered by the service Supplier E Make sure the SIP server is on F Check the port of the SIP server whose default value is 5060 2 2 The phone can t obtain IP address A Make sure the cable has been connected to the WAN port of the phone B Make sure the cable and the switch s port that connected with the cable Is available C Make sure the DHCP server is on and there are some assignable IP addresses in the address pool D Try to change the WAN port mode as Static ATCOM TECHNOLOGY CO
38. quence by appending a character between digits Thus the sequence 9 1xxxxxxxxxx sounds an outside line dial tone after the user presses 9 until the 1 is pressed Number Barring A sequence can be barred rejected by placing a character at the end of the sequence Thus 1900xxxxxxx automatically rejects all 900 area code numbers from being dialed Interdigit Timer Master Override The long and short interdigit timers can be changed in the dial plan affecting a specific line by preceding the entire plan with the following syntax Long interdigit timer L delay value Short interdigit timer S delay value ATCOM TECHNOLOGY CO LIMITED www atcom cn 21 AT840 Series User Manual atcom Thus L 8 would set the interdigit long timeout to 8 seconds for the line associated with this dial plan And L 8 S 4 would override both the long and the short timeout values Local Timer Overrides The long and short timeout values can be changed for a particular sequence starting at a particular point in the sequence The syntax for long timer override Is L delay value Note the terminating space character The specified delay value is measured in seconds Similarly to change the short timer override use S delay value lt space gt Pause A sequence may require an explicit pause of some duration before continuing
39. ss Delete to delete this SMS Press Cancel to exit 13 Default Password There are 2 models to set the authority of web accessing and command line User model and Admin model All the parameters can be visible and changed in Admin mode while part of them can be visible in User mode gt gt Web interface User Model Username user no default Password Admin Model Username admin no default Password ATCOM TECHNOLOGY CO LIMITED www atcom cn 19 AT840 Series User Manual atcom 14 Check the Phone s IP Press MENU default password is 123 then press 9 to enter Network you will see the network mode and current IP 15 Dial Plan The AT840 allows each extension to be configured with a distinct dial plan The dial plan specifies how to interpret digit sequences dialed by the user and how to convert those sequences into an outbound dial string The AT840 syntax for the dial plan closely resembles the corresponding syntax specified by MGCP and MEGACO Some extensions are added that are useful in an end point Default XXXXXXXXXXXX Which means allow dial out all kind of numbers Dial plan format Dial_Plan 1 Dial_Plan 2 Dial_Plan 3 Dial_Plan 4 For example xx 3469 11 O 0O 2 9 xxxxxx 1xxx 2 9 xxxxxxS0O Xxxxxxxxxxxx The Dial_Plan parameters contain the actual dial plan scripts for each extension Dial Plan Digit Sequences The plans contain a series of digit sequences separate
40. t is 1 it means the lt weekday gt on or before the end of the month in other words the last occurrence of lt weekday gt in that month Optional values inside are assumed to be 0O if they are not specified Midnight means 0 0 0 of the given date E G start 4 1 7 8 00 00 end 10 1 7 9 00 00 Save 1Start time is 1st April Sunday 8 00 00 am End time is 1st October Sunday 9 00 00 am The display time will be one hour early than the standard time Manual v Set Local Date YYYY mm dd manually set local date year month day v Set Local Time HH mm ss manually set local time hour minute second 5 2 Line Phone Setting Line Line Key 1 1 l Line Key 2 2 w Line Key 3 3 Ww Line Key 4 1 v y Submit A Reset Set name for each line showed on LCD if keep it as blank it will use phone SIP account user ID as name 5 3 Features gt Speed Dial ATCOM TECHNOLOGY CO LIMITED www atcom cn 35 AT840 Series User Manual atcom spead Dial Speed Dial 2 fs Speed Dial 3 fs Speed Dial 4 Ps Speed Dial 5 Ps Speed Dial 6 fs Speed Dial 7 fs Speed Dial 8 fs Speed Dial 9 fo Set speed dial for 2 9 For example set 6750 for key 2 then you can press 2 then press softkey dial 6750 will be dial out immediately gt Call Forward Call Forward After Ring Time Seconds Always Target every incoming call will forward to this target Busy Target The incoming call will forward to this target
41. ticn D System Status A System Status System Status use Network Product Information SIP Setting Account y Product Name AT840 Protocol Phone Setting y Software Version 1 1 0 9524 Hardware Version Update y Mac Address 2 09 00 00 00 30 Serial Number Phone Book Network Information Call Log Type DHCP Current iP 192 168 1 238 Current Netmask Current Gateway Primary DNS 202 96 134 133 Secondary DNS Host Name Domain VPN State Disable VPN IP Account 1 Information Registration State Registered Proxy User ID 8008 Message Waiting Last Registration At 05 22 2012 14 54 36 Next Registration In 20s Account 2 Information Registration State Registerec Proxy 192 1 User ID 5001 Message Waiting Last Registration At 05 22 2012 14 54 59 Next Registration In 43 s Account 3 Information Registration State Registered Proxy User ID 100 Message Waiting Last Registration At 05 22 2012 14 55 00 Next Registration In 44 5 Account 4 Information Registration State Notregistered Proxy User ID Message Waiting Last Registration At 01 00 00 00 00 00 Next Registration In 30s 2012 ATCOM All Rights Reserved Email sales atcomemail com Support atcomemail com Website www atcom cn This page shows the IP phone s system status Product Information shows the product name protocol software and hardware version Mac address and serial number Network I nformation shows the type IP ne
42. tmask gateway DNS host name domain and VPN information Account 1 2 3 4 Information shows whether the account Is registered and the proxy user ID message waiting on or off and the registration time The Version shows the current firmware version ATCOM TECHNOLOGY CO LIMITED www atcom cn 24 AT840 Series User Manual atcom 2 Network 1 1 Basic There are 3 ways to connect to the internet DHCP Static and PPPoE please choose one according to your own situation system Status lt Network Basic Network A DHCP SIP Setting yf Static IP Account me IP Address Phone Setting i Subnet Mask Update v Phone Book y Default Gateway Call Log i Primary ONS Secondary DNS i PPPoE User Name Password ww Submit Ay Reset Network mode you can choose DHCP Static and PPPoE DHCP AT840 default to use DHCP to obtain dynamic IP Static If you want to set your ip as static you should fill ip netmask gateway and DNS information PPPoE If connect AT840 to modem you should fill ADSL account and the password which assigned by your network service provider 1 2 Advance gt Web Server Web Server i F Enable Web Server Yes m Admin Password User Password HTTP Port a0 v Enable Web Server enable or disable web access If choose no you can not access AT840 ATCOM TECHNOLOGY CO LIMITED www atcom cn 25 SS Ss SN XS webpage Admin password set admin webpage acc
43. ver pool ntp org ne tone GMT 08 00 Beijing Chongging Hong Kong Urumqi Daylight Saving Time ino Daylight Saving Time Rule start 4 1 7 8 00 OO end 10 1 7 9 00 00 save 1 Manual Set Local Date YYYY mmidd aval Set Local Time HHimmiss lt gt W Submit A Reset NTP NTP Server Network time protocol service default is pool ntp org Time Zone Choose your own time zone Daylight Saving Time whether to enable Daylight saving time Daylight Saving Time Rule This parameter is a rule with three fields each field is separated by semicolon as show below Start lt start time gt end lt end time gt save lt save time gt SS S Sd lt start time gt and lt end time gt specify the start and end date of daylight saving time month date weekand lt save time gt is the amount of hour min sec to add to the current time during daylight saving period The lt save time gt value can be preceded by a negative sign if subtraction is desired instead of addition If lt weekday gt is 0 it means the date to start or end daylight saving is at exactly the given date In that case the lt day gt value must not be negative If lt weekday gt is not zero then the daylight ATCOM TECHNOLOGY CO LIMITED www atcom cn 34 AT840 Series User Manual atcom Saving starts or ends on the lt weekday gt on or after the given date if lt day gt is positive or on or before the given date if lt day gt is negative If lt day g
44. when AT840 is busy No Answer The incoming call will forward to this target when there is no answer After Ring Time Seconds After this time the phone will be forward to no answer target SK A A Do Not disturb Enable no v Block Call ID Enable no Block Anc Call Enable no Auto Answer Enable no w Others Send Key w gt Do Not Disturb When enable Do Not Disturb on the webpage or on the phone all the incoming call will be no answer and Missed Call information will show on the LCD gt Block Call ID ATCOM TECHNOLOGY CO LIMITED www atcom cn 36 When enable Block caller ID AT840 will call others as anonymous gt Block Anc Call When enable block anonymous call AT840 will reject anonymous caller gt Auto Answer When a call in coming the phone will answer the call by handfree automatically gt Others Define the Send key as or press or after dial number then number will be sent out immediately 5 4 Voice Phone Setting Voice Echo Cancellation VAD lyes CNG yes v Jitter Buffer Type Fixed Min Delay o Max Delay 300 Normal Delay 120 W Submit wy Reset gt Echo Cancellation v VAD Select it or not to enable or disable VAD Voice Active Detection If enable VAD G729 Payload length could not be set over 20ms v CNG Select it or not to enable or disable CNG Comfort Noise Generator gt Jitter Buffer v Type Choose type of j
45. ype of the WAN PC network port link Y WAN Port Link Auto negotiate full duplex 10Mbps full duplex 100Mbps half duplex 10Mbps half duplex 100Mbps v PC Port Link Auto negotiate full duplex 10Mbps full duplex 100Mbps half duplex 10Mbps half duplex LOOMbps gt Qos Qos SIP Qos 0 63 0 Voice Qos 0 63 0 Quality of service v SIP Qos Quality of service for SIP Diffserv v Voice Qos Quality of service for RTP Diffserv gt Syslog Syslog Enable Syslog yes Log Level Error v Syslog Server Pot 514 v Enable Syslog whether to enable syslog v Log level None Alert Critical Error Warning Notice Info Debug The debug level is the most detailed v Syslog Server Syslog Server address v Port Syslog port which usually ts 514 3 SIP Setting gt Sip Timer Values Sip Timer Values ATCOM TECHNOLOGY CO LIMITED www atcom cn 27 AT840 Series User Manual v v The configured dynamic payloads are used for atcom Sip T1 RFC 3261 T1 value RTT Estimate Range 0 64 sec Sip T2 RFC 3261 T2 value Maximum retransmit interval for non INVITE requests and INVITE responses Range O 64 sec Sip T4 RFC 3261 T4 value Maximum duration a message will remain in the network Range O 64 sec Reg Retry Intvl Interval to wait before the phone retries registration again after encountering a failure condition during last registration Sub Retry Intvl Interval to wait before the ph
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