Terra 400 / Oceana 400 User Manual - E-SAT
Contents
1. ASIM pin is required to be entered A PUK code is required to be entered Phone has been left offhook for gt 15 seconds and is not ina call 25 Quality of service There are conditions that can compromise the quality of the service you may receive These include Obstructions Cabling RF Interference Obstructions Nearby tall buildings or similar structures heavily leafed trees and mountains can all degrade performance as they block the signal between the antenna and the satellites Inmarsat performance is immune from natural environments such as clouds fog rain snow wind and smoke 26 Cabling Using an externally mounted antenna provides an ideal solution for many applications It is very important that both the antenna cabling and antenna are BEAM approved products Always ensure all RF connectors are screwed together firmly and ensure there are no sharp bends in the cabling between the TR400 0C400 and the antenna RF interference All wireless devices including satellite telephones are susceptible to RF radio frequency interference from other electronic devices This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other C BEAM Symptoms of RF interference Symptoms of RF interference often resemble those that arise when an antenna is being operated with an obstructed view of the sky Some of these symptoms include2. lt gt BEAM Terra 400 Oceana 400 User Manual Product name Terra 400 8 Oceana 400 Manual revision 02 Part Number USRMANOO5802 Release date July 2011 BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2011 BEAM Communications Pty Ltd All rights reserved Terra400 amp Oceana400 Installation amp User Manual While the information in this user guide has been prepared in good faith no representation or warranty express or implied is made or given as to the adequacy accuracy reliability or completeness of such information In relation to sections reproduced with permission from Inmarsat Global Limited Inmarsat Global Limited nor any group company or their respective officers employees or agents shall have any responsibility or liability to any person resulting from the use of the information in this user guide INMARSAT is a registered trademark of the International Mobile Satellite Organisation the Inmarsat LOG
3. processing arrangements have been agreed upon in writing by BEAM 30 BEAM Communications does not warrant any installation maintenance or service of the Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months and 24 months replacement warranty for IsatDock cradles ONLY from the date of shipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing The warranty is a return to base warranty and freight is paid by the sender A charge of USD 150 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect lt gt BEAM BEAM Communications will not accept responsibility for any invoiced goods or services that are not covered by a BEAM Communications written p
4. ring amp busy tones Integrated to PABX system Supported standard corded cordless amp DECT phones Autodial amp speed dials available gr C OBEAM o D BEAM C inmarsat CO NO ne N Signal LED Call LED Message LED Antenna TNC connector GPS SMA connector Wall moutning hooks SIM card slot and cover USB port POTS RJ11 port Power port a SBEAM i all p lt Terra 400 MN Terra400 amp Oceana400 Installation amp User Manual Sle C This guide outlines the process for installing the TR400 0C400 terminal This Rit must not be used vvith any other device Only trained personnel should install this communication equipment Ensure that the units are protected from dirt and moisture Select an area to mount components where there is no interference from other objects Ensure that each mounting surface is strong enough to support the component being mounted to prevent the component from loosening over time Mount all components securely for safe day to day operation Always use the supplied mounting hardware Leave space around the units to allow airflow and ensure there are adequate clearance for cables Ensure the units can be easily accessible for servicing Vertical
5. support Inmarsat s IsatPhone Link Service Oceana 400 terminals support Inmarsat s FleetPhone service For further information on these services visit www inmarsat com Other resources available online Advanced configuration inbuilt to Falcon Quick Start Guide Manual Antenna installation guide Falcon firmware upgrade if required varety information A IMPORTANT Please read the following information carefully before installing and using the TR400 0C400 Failing to follow instructions may compromise the safety of the product and may result in personal injury and or equipment damage Please consult your supplier if you have any further questions Refer to the appropriate section of this TR400 OC400 installation amp user manual for additional safety information Store the system in a cool and dry area DO NOT submerge the system in water DONOT place foreign metal objects or debris in the system If debris enters into the system please return to factory for service WARNING DO NOT open equipment There are no user serviceable parts inside Ifa DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 POTENTIALLY EXPLOSIVE ATMOSPHERES e Obey all signs and instructions Sparks may
6. 00 Terra 400 amp Oceana 400 LED status table All LED status lists below exclude error states SIGNAL LED GREEN RED YELLOW ON Good signal No signal Poor signal Registered Registered Registered FLASHING Good signal No Signal Poor signal Not registered Not registered Not registered ALTERNATING Alternating GREEN YELLOW RED Error state entered The Call and Message LED s indicate the error code MESSAGELED GREEN RED YELLOW ON N A N A N A FLASHING Voice mail has been SMS is present in Both a voice mail and received the inbox inbound SMS has been received ALTERNATING N A N A N A CALL LED GREEN RED YELLOW ON POTS off hook N A DTR present on data port FLASHING POTS call in N A Data call in progress progress DCD active ALTERNATING N A N A N A Terra400 amp Oceana400 Installation amp User Manual 23 RJ11 POTS phone use Mobile originating 1 Lift the RJ11 POTS phone handset OFF HOOK and listen for the dial tone The call LED will flash GREEN to indicate the RJ11 POTS is in use 2 Dial using the full country codes on the RJ11 POTS telephone keypad 3 Once the call is connected the POTS STATUS LED will flash to indicate a call is in progress 4 Place the RJ11 POTS phone handset ON HOOK to terminate the call Mobile terminating 1 The RJ11 POTS phone will sound its ringer 2 Liftthe RJ11 POTS phone handset OFF HOOK to ans
7. 00 is registered on the Inmarsat network The signal LED on the terminal will change to GREEN or YELLOW when it is registered and able to make calls on the network Visit http www beamcommunications com Terra400 OR http www beamcommunications com Oceana400 Dropped calls No power on TR400 0C400 Check power is connected to the interface unit and fuse ok Ensure the Connector cable to the TR400 0C400 is firmly fitted Check for short circuit on antenna cables The signal LED is flashing and call quality is poor Ensure all antenna connectors are tight The antenna is operating in a location that it can see the satellite and there are no obstructions BEAM certified antenna cabling is being used and there are no sharp bends or cuts in the cable If using a fixed passive antenna ensure it is orientated correctly and pointing at the satellite When you are in motion the satellite signal may become obstructed such as buildings bridges tunnels larger vessels Check the antenna connection Ensure the antenna cable has not been damaged Ensure that only approved antenna cable has been used Refer to antenna install guide on BEAM website support The TR400 0C400 appears to be turning ON OFF and is not registering Ensure the power supply can provide at least 3 5A at 12volts If power is being supplied from a battery ensure the connections are tight and the conta
8. 4 satDock Oceana 18m SMA TNC cable kit active Storage 30 C to 80 C 22 F to 176 F SD935 IsatDock Oceana 31m SMA TNC cable kit active Humidity lt 75 RH SD938 satDock Oceana 40m SMA TNC cable kit active Transceiver SD942 satDock Oceana 50m SMA TNC cable kit active nmarsat 4 satellite SD943 satDock Oceana 60m SMA TNC cable kit active GMR 2 frequency bands SD944 satDock Oceana 70m SMA TNC cable kit active x operating 1626 5 1660 5 MHz SD945 satDock Oceana 80m SMA TNC cable kit active requency SD946 tDoch O 90m SMA TNC cable kit acti Rx operating 1518 1565 MHz Inmarsat satDosidOceana Jom TNC cable kit active requency 1565 19 1585 65 MHz GPS SD947 satDock Oceana 100m SMA TNC cable kit active Terra400 amp Oceana400 Installation amp User Manual 2 x screws for wall mounting User manual amp Quick Start Guide Antenna installation guide 27 Physical dimensions TR400 0C400 28 a m 240mm A E ISsEaM i D S inmarsat ES 190mm I E i fea ea BEAM Troubleshooting This chapter provides information to help you troubleshoot problems you may encounter while running the TR400 0C400 1 How do know if my TR400 0C4
9. O is a registered trademark of Inmarsat IP Company Limited Both trademarks are licensed to Inmarsat Global Limited CONTENTS Terra Oceana 400 part number Contents About BEAM Communications Conventions in this manual Package contents Optional accessories Additional information Other resources available online Safety information Safety rransceiver Terra 400 and Oceana 400 Terra 400 and Oceana 400 FCC information Electronic devices Pacemakers Other medical devices Vessels Posted facilities N oo o Bb Key features Terra 400 amp Oceana 400 Equipment overview Installation guidelines Routing cables Guidelines for electrical connections Installation procedure Installing the TR400 0C400 terminal Antenna connection SIM installation Wall mounting orientation Rear connector bay USB port connection Connecting power to the terminal 2 3 4 5 Connect RJ11 POTS interface 6 7 8 Configuration settings C IS BEAM 12 13 14 15 Operation 23 Registration RJ11 POTS phone use Terra 400 amp Oceana 400 LED status Terra 400 amp Oceana 400 LED status table Error codes Type of tones on RJ11 POTS Assuring quality of service Specification summary 27 Electrical amp environmental Specifications TR400 0C400 1 Physical dimensions TR400 0C400 Troubleshooting 30 BEAM warranty conditions 31 BEAM Communications a wholly owned subsidiary of World Reach Limited WRR listed on the Australian S
10. a wall sit the two included screws with of any visible cabling can be achieved with the use Vertical wall mounting orientation is required to 4mm remaining out of the wall Adjust this depth till of right angled connectors maintain IP53 rain protection the terminal hangs securely on the screws 4mm MOUTING SCREWS Y SMA Adaptor GPS TNC Adaptor GSPS ri EE SI it rl lt i ly ne A C COBEAM 4 Rear connector bay A USB data port B RJ11 POTS port C DC povver and accessory input Terra400 amp Oceana400 Installation amp User Manual 5 Connect RJ11 POTS interface Any standard analogue POTS telephone POTS s Plain Old Telephone Service is supported by the TR400 0C400 terminal The terminal supplies povver to the analogue phone as vvell as ring dial and busy tones The analogue phone can be connected by up to 600m 2000 of cabling to the TR400 0C400 terminal gt 6 USB port connection The TR400 0C400 terminal has a mini USB data port to enable upgrading of the firmware advanced configuration and data connection JJ o as 7 Connecting power to the terminal The TR400 0C400 terminal can b
11. cts are clean Check for short circuit on antenna cables l am looking for the latest manuals and support information for the TR400 0C400 terminal Terra400 amp Oceana400 Installation amp User Manual 29 Beam VVarranty Conditions BEAM Communications gives this express vvarranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by BEAM Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a purchase order and or warranty
12. digital devices pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device has been designed to operate with antennas ISD710 AT1595 82 ISD715 ISD720 AT1595 83 ISD700 and having a maximum gain of 6dBi Antennas having a gain greater than 6dBi are strictly prohibited for use with this device To reduce potential radio interference to other users the BEAM antenna type and its gain has been designed so that the equivalent isotropically radiated power EIRP is not more than that required for successful co
13. dset and listen for a PUK tone See Types of tones on RJ11 POTS page 25 4 Enter the PUK on the handset keypad followed by the button 5 Hang up the RJ11 POTS handset and wait for the TR400 0C400 terminal to acquire lock and registration 6 The terminal has now loaded a default PIN of 8888 into the SIM The TR400 0C400 terminal has also DISABLED the SIM PIN requirement on powering up of the terminal A NOTE If you require to change the SIM PIN from the default PIN please use the Falcon Registration 1 Turn ON power to the terminal The signal LED vvill start flashing RED 2 Wait for the terminal to acquire GPS lock and register to the Inmarsat network This may take up to 2 minutes 3 The signal LED will then be solid GREEN or YELLOW and the terminal is ready for calls A NOTE If your SIM has the PIN enabled see section SIM PIN use page 22 to enter PIN or to permanently disable PIN The terminal will not register if PIN is required Prepay subscription balance If you have a prepay subscription your service provider will have informed you of the services available to you Contact your service provider for details of the dedicated phone number which enables you to make a balance enquiry and redeem prepay vouchers Terra 400 amp Oceana 400 LED status 1 2 3 1 Signal LED uill p lt Oceana 400 2 Call LED 3 MSG LED uill m Terra 4
14. e It is recommended to add a 1A fuse between them If the SLEEP function is not required the YELLOW wire MUST be connected to the RED wire Connect the 4 way Microfit connector on the DC power cable to the 4 way power connector on the rear of the TR400 0C400 To Battery Positive Terminal _ BLACK YELLOW IGN Ignition Accessory Requires 5A Fuse OV Power Ground To Negative Terminal or chassis To ON OFF Switch 1A Fuse recommended C ISBEAM 8 Configuration settings The TR400 0C400 terminal is ready for you to make voice calls as soon as it is registered If you wish to customise the operation of your TR400 OC400 the Falcon application is required The first step is to install the BEAM USB driver USB driver installation TR400 0C400 terminal USB data port requires an interface driver to be installed on the user s computer prior to undertaking data communication This driver supports the following operating systems Windows XP SP3 or above amp Windows 7 The Windows driver for the TR400 0C400 is contained in the Falcon software download If required separately the USB driver can be downloaded from http www beamcommunications com support inmarsat A NOTE MAC OS is not supported by this software Configuration using Falcon Falcon can be downloaded from http www beamcommunications com support terra400 or http www beamcommunications com support oceana400 Fo
15. e powered from the supplied AC plug pack or connected to an external 10 32V DC power source T f E I y bo ISD950 AC plug pack installation For installation using the ISD950 110 240 AC plug pack connect the 4 way Microfit connector from the plug pack to the 4 way power connector on the rear of the TR400 0C400 terminal In this configuration the ignition accessory status is always ON 20 DC power source installation YELLOW RED BLACK The DC power cable has three wires RED BLACK and YELLOW The RED and BLACK wires are used for the power connection The YELLOW wire can be connected to a circuit to sync the ON OFF status of the TR400 0C400 terminal with a vessels in building operation By default the TR400 0C400 terminal will stay on for 20 minutes after this input YELLOW wire is switched OFF If a call is in progress while this occurs the TR400 0C400 terminal will stay on for 20 minutes after the call is terminated Please follow the steps below to connect the DC power cable to the battery power and the TR400 0C400 terminal RED Vin 10to 32VDC Route the vvire end of the DC povver cable to the connection point Connect the BLACR vvire to the negative terminal of the battery Connect the RED wire to the positive terminal of the battery It is recommended to add the 5A fuse supplied between them Connect the YELLOW wire to accessory power or ON OFF switch wir
16. ed or yellow if you have SMS messages You can read send and delete SMS messages by using the Falcon application Error codes When the signal LED is cycling between GREEN YELLOW and RED CALL LED MESSAGE LED DESCRIPTION ERROR CODE GREEN GREEN SIM pin required GREEN OFF Insert SIM card OFF GREEN PUK code required RED RED System error RED OFF GPS antenna power error OFF RED SAT antenna power error RED GREEN SIM locked Contact service provider GREEN RED Wrong SIM Card type Contact service provider Special modes of operation Firmware upgrade mode In firmware upgrade mode all LED s will turn solid YELLOW Entering this mode will be accompanied by a long beep followed by three short beeps Transceiver USB Bridge mode In this mode all LED s will flash GREEN Types of tones on RJ11 POTS TYPE OF TONE Dial tone Progress tone Unavailable tone SIM PIN required SIM PUK required Phone off hook SOUND Continuous tone Continuous short beep with 3 second interval Beeping tone engaged Alternating low and lower tones 1 sec intervals Alternating low and lower tones 2 sec intervals Fast ascending tone repeating Terra400 amp Oceana400 Installation amp User Manual DESCRIPTION Telephone ready for use Number has been dialled but call has yet to connect Phone is not registered or no signal Calls cannot be made
17. erminal El 1xISD700 Directional Fixed antenna passive OR El 1X Oceana 400 terminal El 1xISD700 Maritime antenna active AND 1x 110 240V AC plug pack 1 x 10 32V DC power cable 1 x USB cable User manual 8 Quick Start Guide Falcon software is available for download from http www beamcommunications com support inmarsat Optional accessories The following optional accessories are available for your TR400 or OC400 terminal TR400 Antenna cable kits for passive antennas 15D936 10m cable kit passive ISD937 20m cable kit passive 15D939 30m cable kit passive ISD940 40m cable kit passive ISD941 50m cable kit passive OC400 Antenna Cable Hits for active antennas ISD932 6m cable kit active 15D933 13m cable kit active 15D934 18m cable kit active ISD935 31m cable kit active 15D938 40m cable kit active 15D942 50m cable kit active 15D943 60m cable kit active 15D944 70m cable kit active ISD945 80m cable kit active 15D946 90m cable kit active 15D947 100m cable kit active See your service provider for pricing and availability of these quality BEAM accessories Terra400 amp Oceana400 Installation amp User Manual Additional information For the latest in supporting software and documentation for the Terra 400 terminal or the Oceana 400 terminal please visit www beamcommunications com support inmarsat Terra 400 terminal
18. erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the antenna Mitigation of RF interference Service degradation due to RF interference can be significantly improved by Increasing the distance and moving the antenna off axis from the source of the interference and Using an external band pass filter and an external antenna A WARNING Failure to use BEAM approved antenna cables will result in degraded performance and may damage the TR400 0C400 terminal This will void the product warranty Electrical amp environmental RF output impedance Carrier frequencies 50 Ohms Channel 0 1626 525 MHz Channel 169 1660 475 MHz ISD936 IsatDock Terra 10m SMA TNC cable kit passive ISD937 IsatDock Terra 20m SMA TNC cable kit passive ISD939 IsatDock Terra 30m SMA TNC cable kit passive ISD940 IsatDock Terra 40m SMA TNC cable kit passive ISD941 IsatDock Terra 50m SMA TNC cable kit passive RST055 UPS battery pacle Rit contents Terra 400 Terra 400 terminal ISD700 Directional Fixed antenna passive 110 240V AC plug pack 15V DC out 10 32V DC power cable amp USB cable 2 x screws for wall mounting User manual amp Quick Start Guide Antenna insta
19. ilable body of research to develop ANSI standard These ANSI standards are reviewed regularly for research development International Commission on Non lonizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektrotechniker VDE DIN 0848 United States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 Do not operate your satellite telephone when a person is within 55cm of the antenna A person or object within 55cm of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines As a precaution please maintain the maximum body distance possible from the antenna during call transmission Terra400 amp Oceana400 Installation amp User Manual A IMPORTANT Cellular and satellite terminals or mobiles operate using radio signals and communication networks Because of this the connection cannot be guaranteed at all times or under all conditions Therefore you should never rely solely upon any wireless device for essential communications for example emergency calls Terra 400 and Oceana 400 FCC information This equipment has been tested and found to comply with the limits for a Class B
20. k All wire connections should be clean and tight A WARNING Do not connect the TR400 0C400 interface power cable to the unit until the full installation is completed Installing the TR400 0C400 terminal Install the components in the follovving order More detailed instructions can be found in the sections follovving Install the external antenna SIM installation Wall mounting orientation Rear connector bay Connect POTS RJ11 interface USB port connection Connect power to terminal o Na ia pw Ny Configuration settings 1 Antenna connection To connect the OC400 TR400 to the antenna requires the use of certified satellite and GPS antenna cables These purpose built cables are approved by BEAM to manage the power requirements for the antenna system The full list of approved cables can be found at www beamcommunications com oceana400 OR www beamcommunications com terra400 1 Refer to the antennas installation guide for antenna mounting and location requirements 2 Connect the antenna cable labelled GPS to the SMA antenna connector labelled GPS 3 Connect the antenna cable labelled Inmarsat to the SMA antenna connector labelled ISAT 4 Connect the GPS SMA Female cable end to the TR400 0C400 s SMA connector 5 Connect the TNC Female antenna cable end to the TR400 0C400s satellite connector Terra400 amp Oceana400 Installation amp User Manual Anntena connectio
21. ll A a TR400 0C400 Warning or Caution Falcon This symbol and associated text indicate a SMS Short Message Service vvarning note providing information to prevent damage to equipment or personal injury Mobile Originating Describes a call initiated by the TR400 0C400 Mobile Terminating Describes an incoming call being answered by the TR400 0C400 The symbol mark and logos are owned by the respective companies of which the symbol follows Any use of such marks by BEAM Communications is under license Other trademarks and trade names are those of their respective owners Radio Frequencies Sub Miniature version A co axial RF connection Connector type and reference for the POTS telephone port Plain Old Telephone Service Global Positioning System Inmarsat s Global Satellite Phone Service Private Analogue Branch Exchange A Note Important Tip Header This symbol and associated text indicate a note providing general operating information RF SMA LA RJ11 POTS Interference Header GPS All wireless phones may get interference which GSPS could affect performance PABX IPxx gt Record Header Write details of your unit for easy reference when required Ideal when troubleshooting o Ingress rating specifying the environmental protection C BEAM conte Check that your TR400 or OC400 package contains all of the follovving items El 1xTerra 400 t
22. llation guide Kit contents Oceana 400 Oceana 400 terminal ISD710 Maritime antenna active 110 240V AC plug pack 15v DC out 10 32V DC power cable amp USB cable specifications TR400 0C400 TX modulation GMSK Average power Current Power consumption 15v DC RX modulation OQPSK Active antenna Connectors interfaces connected Standb 021A 31W POTS RJ11 RJ11 2 wire 5REN 600m tandby 1 1 adjustable dial ring busy tone Transmit 0 57A 8 5W configured frequency and adaptive impedance Sleep mode 4mA 60mW Antenna TNC Female Peak current 1 73A 25 9W GPS Antenna SMA Female Average power Current Power consumption 15v DC 10 32V DC 4 way microFit AC DC adaptor or passive antenna DC lead connected Configuration data USB Mini B Standby 0 17A 2 5W Certifications Transmit 0 29A 4 4W Inmarsat Type Approval FCC CE Compliance Electrical Safety Sleep mode AMA 60mW RoHS Industry Canada C Tick Peak current 0 56A 8 4W IP53 Rating 5 Protected against dust limited ingress no harmful depos Physical specifications its 3 Protected against direct sprays of water up to 60 from Dimensions 240x 190 x 53 8 0x7 5X2 1 the Vertical mm inches Accessories Weight 0 58kg 1 28lbs SD932 satDock Oceana 6m SMA TNC cable kit active Environment specifications SD933 satDock Oceana 13m SMA TNC cable kit active Operating range 20 C to 55 C 4 F to 131 F SD93
23. lled or inadequately shielded electronic systems in vessels Check with the manufacturer or its representative regarding your vessel You should also consult the manufacturer of any equipment that has been added to your vessel Performance of electronically controlled brake and or guidance systems can under certain unique conditions be subject to interference by mobile radio operation Although the transceiver meets all requirements regarding RF emissions you should mount the transceiver as far as possible from the guidance system to minimize any interference Terra400 amp Oceana400 Installation amp User Manual Posted facilities Turn your phone OFF in any facility where posted notices require such as hospitals and on board aircraft ra UI AN Icean TR400 0C400 is an intelligent basic terminal Other key features specifically designed for the Inmarsat network USB data port TR400 0C400 enables you to use an RJ11 POTS Status indicator for registration connection with a standard corded cordless call amp messaging or DECT handset Alternatively it can also be interfaced with a PABX system TR400 0C400 design High quality ABS plastic Wall mounting option Integrated antenna connections IP53 rated rain proof enclosure when mounted vertically Power Supports10 32V DC power input e 110 240V AC plug pack included Intelligent POTS RJ1 1 interface Supports up to 600m 2000 of RJ11 Dial
24. llow the instructions in the downloaded application to install Once complete connect your PC to the USB port of the terminal and start Falcon You can then use the application for a range of options such as View the status of the terminal signal temperature input voltage Firmware maintenance Configure different POTS RJ11 settings Configure power modes SIM card PIN PUK handling Terra400 amp Oceana400 Installation amp User Manual Configuration Using Remote Commands Configuration instructions or Remote Commands can be sent to the terminal via SMS and most settings are supported that are normally accessible from Falcon Please refer to the Falcon user manual for more information A NOTE Due to memory limitations it is recommended that users have no more than 20 SMS messages in their inbox If this amount is exceeded the processing of remote commands and the ability to retrieve the messages via the Falcon tool may be compromised 21 SIM PIN Use If your SIM card requires activation follow the instructions provided by your authorised Inmarsat service provider Your SIM has a PIN vvhich can be enabled to be entered each time the terminal is povvered If you require to use the PIN for extra security then follovv these steps during povver up to enter the SIM PIN and allovv the unit to register on the network 1 Turn ON power to the TR400 0C400 terminal The signal LED vvill fla
25. mmunication A WARNING Changes or modifications not expressly approved by BEAM Communications could void the product warranty lt gt BEAM Electronic devices Most modern electronic equipment is shielded from RF signals Hovvever certain equipment may not be shielded against the RF signals from your wireless phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 15cm six inches 6 be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemak er These recommendations are consistent with the independent research by and recommenda tions of Wireless Technology Research Persons with pacemakers Should ALWAYS keep the phone more than 15cm six inches from their pacemaker when phone is turned ON Should turn the phone OFF immediately if you have any reason to suspect interference is taking place Other medical devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vessels RF signals may affect improperly insta
26. n diagram for TR400 Directional Fixed antenna passive SMA Satellite Antenna Cable GPS Antenna Cable Warning To avoid sparking if a short circuit is present turn OFF power to the terminal before connecting antenna cables Maritime antenna active Anntena connection diagram for OC400 ISD710 Maritime antenna active Satellite For use with OC400 ISD700 Antenna Fixed Directional Cable antenna passive For use with TR400 NOTE Refer to the section Quality of service page 26 for more information on antenna placement and installation Only BEAM approved antenna cables should be used with all terminals and antennas C OBEAM A WARNING DO NOT pull with force on the cables from the rear of the TR400 0C400 Please install strain relief clamping for the antenna cables where required Correct installation of the antenna system is a vital part of the TR400 0C400 terminal to ensure reliable functionality and drop free calls WARNING Changes or modifications not expressly approved by BEAM Communications could void the product warranty WARNING To satisfy FCC RF exposure requirements for mobile transmitting devices a separation distance of 55cm or more should be maintained between the antenna of this device and persons during device operation To ensure compliance operatio
27. nabled the user will be able to customise the following parameters Minimum digits Country code Area code Leading digit for Information numbers Leading digit for long distance STD Dialling emergency number Dialling voicemail number L QUICR DIAL ENABLE AUTO DIAL For further details on these parameters consult the Falcon configuration tool manual Using voicemail You will be able to access voicemail messages if your service provider has enabled voicemail Your terminal automatically checks for voicemails shortly after it has been switched on and connected to the network It will also send you voicemails that arrive while you are connected to the network The message LED will indicate flashing green or yellow if you have a new voicemail To listen to voicemails dial from the RJ11 POTS phone the short code 570 or the full international number 00 870 772 001 899 Follow the spoken instructions You can also specify another short code to access voicemail by enabling the Call processing section of the Falcon application The default language for voicemail is English but your service provider may have enabled your voicemail in your chosen language If you wish to change the voicemail language follow the spoken instructions or contact your service provider Using SMS You will be able to access Short Message Service SMS if your service provider has enabled The message LED will indicate flashing r
28. ns at closer than this distance is not recommended 2 SIM installation If your service provider has not installed the SIM card for you follow these steps to install Disconnect power from the terminal Failure to turn OFF may result in corruption of your SIM card memory Release the SIM cover by unclipping the latch with your finger or thumb The SIM cover and latch is shown highlighted below ooo Lali o 3 The SIM connector is highlighted below 5 Gently insert the SIM card into the tray Slide the tray guide into the open position slots making sure that the golden contacts with your finger or thumb are facing downwards I 6 Lower the tray and slide the tray guide into I the lock position O Y 4 Once opened raise the SIM tray as shown below 7 Replace the SIM cover Terra400 amp Oceana400 Installation amp User Manual 17 3 Wall mounting orientation There are two mounting points at the back of the Optional through wall terminal as shown shaded in the below image Right angled adapters are optionally fitted to the A The distance from centre to centre betvveen the external antenna connectors to allovv the routing mounting points is 10 cm To mount the terminal of cables through a wall A clean installation free NOTE vertically on
29. occur during cable installation and could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include but are not limited to fuelling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities areas where fuel odors are present for example if a gas propane leak occurs in a car or home x areas where the air contains chemicals or particles such as grain dust or metal powders x any other area where you normally would be advised to turn off your vessel engine C BEAM Safety Transceiver Terra 400 and Oceana 400 The TR400 0C400 is a low power radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals The TR400 0C400 has an in built transceiver which is designed to be used with an external antenna The antenna transmits RF energy The antenna fitted via an extension coaxial cable to the terminal must be located more than gt 55cm from the human body person when in operation International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy These standards are based on extensive scientific review by scientists engineers and physicians from universities government health agencies and industry groups They review the ava
30. sh RED 2 lt may take a few minutes for the TR400 OC400 terminal to register If a busy tone is heard ON HOOK wait a few moments before trying again 3 Lift the RJ11 POTS handset and listen for a PIN tone See Types of tones on RJ11 POTS page 25 4 Enter the PIN on the handset keypad followed by the button 5 Hang up the RJ11 POTS handset and wait for the TR400 0C400 terminal to acquire lock and registration 22 Alternatively the SIM PIN can be disabled so that the terminal will automatically register Please use Falcon to perform this SIM card configuration Falcon also allows the SIM PIN to be changed and the PUK code to be entered if SIM is locked A NOTE Ifyou enter the PIN incorrectly 3 times the SIM card locks and you need to enter the PUK You must use the PUK code supplied by your service provider to unlock the SIM If you don t have a PUK code please contact your service provider SIM PUK If you have locked your SIM card you can enter the PUK and then reset the PIN via Falcon You must use the PUK code supplied by your service provider to unlock the SIM Alternatively you can enter the PUK via the RJ11 POTS handset 1 Turn ON power to the terminal The signal LED will flash RED lt gt BEAM 2 lt may take a few minutes for the TR400 OC400 terminal to register If a busy tone is heard ON HOOK wait a few moments before trying again 3 Lift the RJ11 POTS han
31. tock Exchange is a world leader in design manufacture and distribution of specialised communications equipment for the Inmarsat Satellite Network BEAM s commitment to be at the forefront has continued to increase its share of the global satellite communications market Its premium distribution network spans the world Recognized as a leading provider of satellite communication solutions BEAM specializes in voice data tracking and customized solutions BEAM develops innovative products and services to meet market demands and niche applications BEAM s leading edge products are deployed in a wide range of vertical markets including maritime transport government defence mining construction forestry emergency services relief aid telemetry and rural telephony Supported by a dedicated team of professionals BEAM has developed solid relationships with its peers and network of distributors worldwide S BEAM BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Information info beamcommunications com Support support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 5 Terra400 amp Oceana400 Installation amp User Manual These notes will appear throughout this manual and should be taken into consideration Terminology DESCRIPTION Terra 400 terminal or Oceana 400 terminal Falcon configuration tool MS Windows insta
32. urchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature This warranty policy may be expanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty BEAM Communications 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Tel 61 3 8588 4500 Fax 61 3 9560 9055 Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com S BEAM www beamcommunications com
33. wall mounting orientation is required to maintain IP53 rain protection in a building Routing cables Route cables so they are protected from pinching sharp edges and crushing Use grommets vvherever a cable must pass through a hole in a metal panel Reep all in line connectors accessible For an extra clean installation a hole may be driven through the surface directly Guidelines for electrical connections The system is designed to operate in negative ground 10 to 32 V DC electrical systems only If using the DC cable lead The best power connection point for the positive primary power lead is the positive terminal of the battery Often direct connection to the battery is inconvenient and you may find it easier to connect the positive leads to the starter solenoid Always select a point as close as possible to the battery Connect the negative primary power leads to a good ground point when installing on the vessel If you must attach the negative primary power lead directly to the negative pole of the battery lt gt BEAM Many parts of a vessel or a work site can produce electrical noise that interferes with the electrical radio system operation Before you begin installation ensure that the ignition wiring and connections to the vessel battery are in good working condition Verify that low resistance connections are present between the battery negative terminal the vessel chassis and or the engine bloc
34. wer the call A NOTE Default operation For mobile terminated calls the call will remain active for 90 seconds even if the RJ11 POTS phone is placed ON HOOK To end the call immediately the other calling party must hang up ON HOOK the call 24 Data use Ensure that you have installed the BEAM USB driver see section Configuration settings shown on page 21 The TR400 0C400 terminal allows for circuit switched data via the BEAM USB data port that is presented when plugged into your PC Follow the normal procedures with your data application to connect Once connected the call LED will be flashing YELLOW Once the circuit switched connection has ended the call LED will turn off A NOTE During a data connection the RJ11 POTS handset cannot make or receive voice calls An unavailable tone will be heard on the RJ11 POTS handset lt gt BEAM Call Processing on RJ11 POTS phone Call processing is the ability for the terminal to automatically prefix a users dialled number with the correct area or country code This is intended to allow for a simpler dialling process for users who have not been trained to place a call from a satellite phone The Falcon configuration tool will allow users to enable or disable this feature By default this feature will be disabled When this feature is disabled there will be no alteration to dialled numbers on the RJ11 POTS Phone When call processing is e
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