Rugged Thunderbolt™
Contents
1. This message will appear Safe to Remove Hardware or similar It is now safe to disconnect the device WINDOWS VISTA amp WINDOWS 7 USERS From the System Tray located in the lower right hand side of your screen click on the plug icon note the white check mark inside a green circle A message will appear detailing the devices that may be safely unmounted Select Eject for the device you wish to unmount A message will appear notifying you that it is safe to remove it Rugged Thunderbolt USB 3 0 User Manual 19 a Open Devices and Printers cw Eject LaCie Device LaCte E Px oe A A 12 09 24 10 2011 MAC USERS Drag the storage device icon to the Trash The icon pictured below is a generic USB device icon Your LaCie storage may be represented by an icon that looks like the device itself When the icon disappears from the desktop the storage device can be disconnected Rugged Thunderbolt USB 3 0 User Manual 20 OPTIONAL FORMATTING AND PARTITIONING Standard LaCie storage devices will prompt you to run LaCie Setup Assistant when they are first connected to a computer Windows or Mac LaCie Setup Assistant helps you to quickly format the storage device according to your needs Please read the information below carefully if you Abort LaCie Setup Assistant while it is formatting Wish to reformat your storage device after LaCie Setup Assistant has successfully completed2. Made for ideas RUGGED THUNDERBOLT USB 3 0 USER MANUAL gt A CLICK HERE TO ACCESS AN UP TO DATE ONLINE VERSION of this document You will also find the most recent content as well as expandable illustrations easier navigation and search capability Rugged Thunderbolt USB 3 0 User Manual 1 INTRODUCTION Welcome to the User Manual for the LaCie Rugged Thunderbolt Your drive features two cutting edge interfaces Thunderbolt technology and SuperSpeed USB 3 0 Not only does your drive let you copy huge amounts of data with fast transfer rates it is also compatible with USB 2 0 for universal connectivity Your LaCie Rugged Is ideal for videographers photographers and heavy data users that demand extraordinary performance both in the office and the field KS This manual guides you through the process of connecting your LaCie product If you have questions during setup or use consult the Getting Help page BOX CONTENT LaCie Rugged Thunderbolt with integrated Thunderbolt cable USB 3 0 cable USB 2 0 compatible Quick Install Guide Complete software suite 3 x removable covers Important info Save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging MINIMUM SYSTEM REQUIREMENTS Your system must meet certain requirements in order for your LaCie product to function properly For a list of these requirements please r
3. Q Is the drive listed in Device Manager A All LaCie drives appear in at least one place in Device Manager To access Device Manager click on Start and select Run from the menu In Windows Vista the Run option doesn t appear by default so press Windows button and R on your keyboard Enter the command devmgmt msc Click OK and the Device Manager program will open For troubleshooting look in the Disk Drives section It might be necessary to click on on the left side If you re not sure if your drive is listed unplug it then reconnect it The entry that changes is your LaCie drive Q Does your disk not appear at all A Proceed to physical troubleshooting topics above Q Is your drive listed next to an unusual icon A Windows Device Manager can usually provide information about failures in accessories It does not display the exact cause or a solution but it can assist in troubleshooting most problems A problematic device can be found by its unusual icon Instead of the normal icon based on the type of device it is instead an exclamation point question mark or an X Right click this icon then choose Properties The General tab will show why the device is not working Still not working There may be a hardware defect or other problem Time to contact www lacie com support Rugged Thunderbolt USB 3 0 User Manual 28 PRECAUTIONS Caution Modifications not authorized by the manufacturer may
4. 4 Protection against splashing water from any angle The LaCie Rugged is also protected when it is dropped from heights up to 2 meters Important info on IP 54 and the removable cover The LaCie Rugged s IP 54 rating is valid when the cover is securely fastened on the rear of the device You can attach the cover when using the integrated Thunderbolt cable However the cover cannot be attached when using the USB 3 0 port Rugged Thunderbolt USB 3 0 User Manual CABLES AND CONNECTORS THUNDERBOLT Your LaCie product features Thunderbolt technology the most flexible interface ever created This exciting new high speed cable technology connects your computers and electronic devices together like never before Thunderbolt technology supports two 10Gb s bi directional channels from a single port the fastest data connection available on a personal computer At 10Gb s a full length HD movie can be transferred in less than 30 seconds Thanks to support for both data streams and mini DisplayPort video you can connect either a storage peripheral or a display to a Thunderbolt port However it s not possible to use a mini DisplayPort cable to connect a storage peripheral to a Thunderbolt port You must use a Thunderbolt cable For more information see www lacie com Connector Face Cable End to computer to computer Se Gp Integrated cable For ease of access the Thunderbolt cable is integrated on your LaCie Rugged Remove
5. Own a LaCie storage device that does not feature Setup Assistant for example select LaCie USB Keys ABOUT FILE SYSTEM FORMATS Windows Users FAT 32 FAT is an acronym for File Allocation Table which dates back to the beginnings of DOS programming Originally FAT was only 16 bits but after the second release of Windows 95 it was upgraded to 32 bits hence the name FAT 32 In theory FAT 32 volume sizes can range from less than 1MB all the way to 27TB It is the native file system of Windows 98 and Windows Me and is supported by Windows 2000 Windows XP Windows Vista and Windows 7 When FAT 32 is used with Windows 2000 Windows XP Windows Vista and Windows 7 however volume size is limited to 32GB by the Windows partition utility i e Disk Manager and the individual file size is limited to 4GB NTFS This acronym stands for New Technology File System and it is the native file system for Windows NT 2000 XP Vista and 7 NTFS offers several features that are not available with FAT 32 file compression encryption permissions auditing and mirroring drives The minimum supported volume size for NTFS is 10MB with a maximum of 2TB when initialized in the MBR format The more recent GPT format does not assign limits to file or partition sizes Volumes created in NTFS are native read and write for Windows NT 2000 XP Vista and 7 Earlier versions of Windows and Mac OS X 10 5 or higher may read and write to the NTFS partitions with the
6. User Manual 3 The drive will mount in My Computer Windows XP Computer Vista Windows 7 and Windows 8 or on your desktop Mac 4 Thunderbolt connection only Replace the cover on the rear of the LaCie Rugged Doing so will maintain the LaCie Rugged s IP 54 rating Note If the drive does not mount on your computer see troubleshooting topics at Getting Help Rugged Thunderbolt USB 3 0 User Manual 10 STEP 2 LAUNCH LACIE SETUP ASSISTANT Important info for Thunderbolt on Windows LaCie Setup Assistant only works through the USB connection Therefore it is recommended that you connect via USB and run LaCie Setup Assistant Once LaCie Setup Assistant Is finished disconnect the LaCie Rugged See Unmounting Your Drive from the USB port and install the Thunderbolt drivers for Windows see Install Drivers Windows Only You can connect via the Thunderbolt interface once the drivers are installed LaCie Setup Assistant LSA must be launched before using your drive It will allow you to Easily format the hard drive according to your needs Copy the User Manual to your computer Install software for added features Register your LaCie device Important info If you do not launch LSA or if you quit it after the formatting has begun your drive will not be ready to use and will require manual formatting The User Manual and utilities will not be available and will have to be downloaded from the LaCie website w
7. give a proof of purchase Customer Warning Please be sure to back up your data before returning your drive to LaCie for repair LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid except for Products registered under the Advance Care Option NOTE TO AUSTRALIAN CUSTOMERS Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure Contact us LaCie Australia 458 Gardeners Road Alexandria NSW 2015 AUSTRALIA Phone 02 8063 3711 Email info au lacie com For fast technical support create a support ticket after registering your product at www lacie com au register Rugged Thunderbolt USB 3 0 User Manual 33 LEGAL INFORMATION COPYRIGHTS Copyright 2014 LaCie All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocop
8. htm id 10278 2 Unzip the file 3 Double click Setup exe ou s 4 Follow the steps to complete the wizard Welcome to the InstallShield Wizard for Asmedia ASM106x SATA Host Controller Driver The InstallShield R Wizard will install Asmedia ASM106x SATA Host Controller Driver on your computer To continue cick WARNING This program is protected by copyright law and international treaties 5 When prompted restart your computer Rugged Thunderbolt USB 3 0 User Manual 17 You must restart your system for the configuration Controller Driver to take effect Click Yes to restart now or No if you plan to restart later ves 6 Connect the LaCie Rugged to your PC using the Thunderbolt cable see Getting Connected Rugged Thunderbolt USB 3 0 User Manual 18 UNMOUNTING YOUR DRIVE USB FireWire Thunderbolt and eSATA external devices feature plug amp play connectivity which means that your LaCie storage can be connected and disconnected while the computer is running To prevent failures however it is important to follow these steps when disconnecting your device WINDOWS XP USERS From the System Tray located in the lower right hand side of your screen click the Eject icon a small green arrow over a hardware image A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie storage device in this prompt
9. my Thunderbolt product mount on my computer A Thunderbolt storage devices require cables specifically constructed for Thunderbolt technology Go to www lacie com for more information on cables that support Thunderbolt technology Q Did you follow the correct installation steps A Review the installation steps Getting Connected Only use a cable that supports Thunderbolt technology on a Mac Check both ends of the cable to make sure they are fully seated in their respective ports Try disconnecting the cable then wait 10 seconds before reconnecting it If the drive is still not recognized restart your computer and try again Rugged Thunderbolt USB 3 0 User Manual 27 Windows Problem The drive isn t appearing on my computer Q Are you connecting the product to a host computer via the Thunderbolt interface and have not installed Thunderbolt drivers A Drivers are required for the Thunderbolt interface Disconnect the Thunderbolt cable and attach the USB cable To install drivers follow the steps in Install Drivers Windows Only Then disconnect the USB cable and connect the Thunderbolt cable Q Are both ends of the interface cable securely attached A Check both ends of the cable to make sure they are fully seated in their respective ports Try disconnecting the cable then wait 10 seconds before reconnecting it f the drive is still not recognized restart your computer and try again
10. problems with your product is available from www lacie com support Select your product then click the Troubleshooting tab All Users Problem My file transfers are too slow Q USB 3 0 connection Is the drive connected via a USB 3 0 to a USB 2 0 port on your computer or hub A If your drive is connected to a USB 2 0 port or hub this is normal A SuperSpeed USB 3 0 device can only operate at USB 3 0 performance levels when it is connected directly to a USB 3 0 port or hub Otherwise the USB 3 0 device will operate at the slower USB transfer rates Consider buying a USB 3 0 PCI Express Card for desktop computers or an ExpressCard 34 for laptops to allow your computer to achieve full USB 3 0 transfer Speeds Q USB 3 0 connection Have you installed USB 3 0 drivers on your computer A Check to see that the SuperSpeed USB 3 0 drivers for both your host bus adapter and device have been installed correctly If in doubt uninstall the drivers and re install them Q USB 3 0 connection Does your computer or operating system support SuperSpeed USB 3 0 A Please refer to the product packaging or consult the product support web page at www lacie com support to check the minimum system requirements Q Is your computer s internal hard drive limiting transfer speeds A If your computer has a low performance internal hard drive typically a notebook or netbook computer it will limit the transfer speed since the i
11. LaCie Rugged Thunderbolt is easy thanks to LaCie Setup Assistant Follow the steps in the order they are given to ensure that your LaCie Rugged s volume mounts correctly on your computer THUNDERBOLT AND WINDOWS Important info Thunderbolt technology is compatible with Windows 7 and Windows 8 Windows requires drivers to use the Thunderbolt port It is recommended that you connect the product to a host computer via USB and run LaCie Setup Assistant see Step 2 Launch LaCie Setup Assistant Once LaCie Setup Assistant is finished disconnect the LaCie Rugged see Unmounting Your Drive from the USB port and install the Thunderbolt drivers for Windows see Install Drivers Windows Only You can connect via the Thunderbolt interface once the drivers are installed Rugged Thunderbolt USB 3 0 User Manual 8 STEP 1 CONNECT THE INTERFACE CABLE The LaCie Rugged can be connected to your PC or Mac using the integrated Thunderbolt cable or the included USB 3 0 cable However it is not possible to use both interfaces at the same time Follow the steps below 1 Remove the cover by placing your index finger on its right edge and gently prying it open 2 Connect the LaCie Rugged to your computer Thunderbolt Gently unwind the integrated Thunderbolt cable before connecting it to your computer P USB 3 0 Use the included USB 3 0 cable The interface and cable are also compatible with USB 2 0 Rugged Thunderbolt USB 3 0
12. P Vista and 7 Compatible in ee en FAT32 Compatible with Windows and Mac computers Maximum single file size is limited to Click Next to continue or Cancel to exit LSA 20 14 Product Rikiki USB 20 1 0 1 Windows AOA _ LaCie Setup Assistant Use the slider below to determine how LaCie Setup Assistant should format your device Drag the slider completely to the left if you intend to use the device only with Mac computers To create a volume to exchange data between your Mac computer and other operating systems drag the slider slightly to the right Drag the slider completely to the right if you want to create one large volume to exchange data between different operating systems LaCie Share FAT32 Windows Mac Linux 116 4 GB 25 HFS Best performance on Macs NOT compatible with Windows OS FAT32 Compatible with Windows and Mac computers Maximum single file size is limited to 4GB Click Next to continue or Cancel to exit LSA 2 0 14 Product Rikiki USB 3 0 1 0 1 Next Rugged Thunderbolt USB 3 0 User Manual Mac 4 A wind OW iii i ma oe he Ee Formatting will erase all data currently stored on the disk daha Do you wish to continue Windows Formatting will erase all data currently stored on the disk Do you wish to continue Mac 5 LaCie Setup Assistant will format the hard drive LaCie Setup Assistant LaCie Setup Assistant is format
13. REFULLY BEFORE USING THIS SOFTWARE PRODUCT This End User License Agreement EULA is a contract between a you either an individual or the entity you represent and b LaCie LACIE that governs your use of the software product Software This EULA does not apply if there is a separate license agreement between you and LACIE or its suppliers for the Software including a license agreement in online documentation The term Software may include i associated media y By clicking Next you accept the terms of the End User License Agreement Click Next to continue or Cancel to exit LSA 2 0 14 Product Rikiki USB 3 0 1 0 1 Previous Next Cancel 3 Use the slider to partition your LaCie hard drive Moving the slider to the left will reduce the size of the Compatible volume called LaCie Share on some products for Windows and Mac If you do not want the Compatible LaCie Share volume move the slider all the way to the left The LaCie volume will be formatted for your operating system NTFS for Windows and HFS for Mac Once you have made your selection choose Next to begin the format Use the slider below to determine how LaCie Setup Assistant should format your ag Drag the slider completely to the right if you want to create one large volume to exchange data between different operating systems LaCie Share FAT32 Windows Mac Lini NTFS 116 4 GB 349 3 GB 25 75 NTFS Best performance on Windows X
14. e the volume a name 8 Click Erase and confirm your selection in the popup window Rugged Thunderbolt USB 3 0 User Manual 23 GETTING HELP If you are having problems with your LaCie product consult the table below for a list of available resources Order Source Description Location Quick Concise steps to follow for getting your Either a printed leaflet or accessory box and included in the 1 Install Guide product up and product box or download PDF from the product page running Includes interactive 5 Support troubleshooting www lacie com support select your product then click the Pages topics for most Troubleshooting tab common problems sa Includes common 3 nual troubleshooting See Troubleshooting Topics below topics Create an account on 4 Customer lacie com register Create an account here Support your product and fill www lacie com us mystuff login htm logout amp rtn mystuff out a support ticket Note LaCie is dedicated to providing high quality products that enrich the lives of our customers To help LaCie offer the best customer support we encourage you to create an account and register your product at www lacie com us mystuff login htm logout amp rtn mystuff You can give us important feedback as well as receive updated information on your LaCie device Rugged Thunderbolt USB 3 0 User Manual 24 TROUBLESHOOTING TOPICS Note Interactive troubleshooting a highly effective way to resolve
15. e will not be reclaimed until the file is completely erased To remove the files forever empty your trash recycle bin Q Why is the volume capacity less than advertised on the Thunderbolt storage hard drives only A After formatting the available capacity of a drive will show less than advertised on the box The difference is based upon how capacity is viewed by the operating system For example a hard drive that can store 500 000 000 000 bytes is divided by 1 000 000 000 to equal 500GB This Is the actual capacity listed on the manufacturer s box The operating system uses slightly different math dividing 500 000 000 000 by 1 073 741 824 to equal 466GB Rugged Thunderbolt USB 3 0 User Manual 26 Mac Problem The drive isn t appearing on my computer Q Is your Finder configured not to show hard drives on the desktop A Go to your Finder and check if Preferences gt General tab gt Show these items on the desktop and then Hard Disks is selected If not go on to the next topic Q Is it connected to a Mac that supports Thunderbolt technology A The Thunderbolt connector on your Mac looks similar to the Mini DisplayPort connector While earlier Macintosh computers include one or more Mini DisplayPorts they are only used to connect one or more monitors Please note that legacy Macs with Mini DisplayPorts do not support Thunderbolt technology peripherals such as the LaCie Thunderbolt storage Q Why doesn t
16. efer to the product packaging or consult the product support web page at www lacie com support Note on USB 3 0 Your PC or Mac must have a USB 3 0 port to take advantage of USB 3 0 transfer rates Rugged Thunderbolt USB 3 0 User Manual 2 VIEWS OF THE DRIVE N design by neil poulton 7 The removable cover on the rear of the LaCie Rugged offers enhanced protection for the hard drive To remove the cover place your index finger on its right edge and gently pry it open Rugged Thunderbolt USB 3 0 User Manual Rear view 1 USB 3 0 port 2 Thunderbolt cable Removable cover t t 2 1 1 Fastens to the Thunderbolt cable during transport 2 Protects the Thunderbolt connector and the USB 3 0 port It is highly recommended to attach the cover when Transporting the LaCie Rugged The integrated Thunderbolt cable is in use The removable cover cannot be fastened to the LaCie Rugged when using the USB 3 0 port Rugged Thunderbolt USB 3 0 User Manual INGRESS PROTECTION RATING The Ingress Protection IP rating is a standard for defining the types of protection supported by equipment and devices Users should review the IP two digit code to understand the conditions that the device can withstand The two digits are independent with each number representing a different level of protection Your LaCie Rugged is rated IP 54 5 Protection against dust from entering the device s internal mechanism
17. he exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you Specific legal rights and you may have other rights which vary from state to state Your opening of your package your use of the product or your return of the enclosed Registration Card acknowledges that you have read and agree to the terms of this Agreement You further agree that it is the complete and exclusive state of the agreement between us and supersedes any proposal or prior agreement oral or written and any other communications between us relating to the subject matter of this Agreement Rugged Thunderbolt USB 3 0 User Manual 32 Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual For products purchased in the United States you may contact LaCie at 22985 NW Evergreen Parkway Hillsboro Oregon 97124 Email sales lacie com Website www lacie com Customer service 503 844 4503 Service DOA On rare occasions a newly purchased LaCie product may be delivered in non working order We are working to avoid these issues but unfortunately these situations may arise from time to time Within the 15 calendar days of purchase should you experience an issue with your new LaCie product we ask you to return the product to the place where it was originally bought You will be required to
18. help of third party drivers See the table below for a comparison of NTFS and FAT 32 Windows File System Formats Use NTES if you will be using the storage device only with Windows XP Vista and 7 since performance will be enhances when compared to FAT 32 This file system is compatible in read only mode with Mac OS 10 3 and higher Use FAT32 if you will be using your storage device with both Windows and Mac computers Maximum single file size is limited to 4GB Rugged Thunderbolt USB 3 0 User Manual 21 Mac Users You may customize the storage device by reformatting and or partitioning it with separate file system formats For optimal performance in Mac OS environments format and partition the storage device as one large Mac OS Extended volume Mac OS Extended HFS Mac OS Extended refers to the file system used by Mac OS X HFS represents an optimization of the older HFS file system by using hard disk space more efficiently With HFS you are no longer limited by block size MS DOS File System FAT 32 This is the Microsoft file system more typically known as FAT 32 Use FAT 32 if you are going to be sharing your LaCie storage device between Mac and Window computers See the table below for a comparison between HFS and FAT 32 MS DOS Mac File System Formats Use HFS if you will be using the storage device on Macs only Performance will be enhances when compared to FAT 32 HFS is NOT compatible wi
19. ing it over to a designed collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product 4 This symbol on the product or on its packaging indicates that this product must not be disposed of MANUFACTURER S DECLARATION FOR CE CERTIFICATION We LaCie solemnly declare that this product conforms to the following European standards Electromagnetic Compatibility Directive 2004 108 EC Low Voltage Directive 2006 95 EC TRADEMARKS Apple Mac Time Machine and Macintosh are registered trademarks of Apple Computer Inc Microsoft Windows XP Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners CANADA COMPLIANCE STATEMENT This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations CAN ICES 3 B NMB 3 B JAPAN COMPLIANCE STATEMENT This is a Class B product based on the standard of the Voluntary Control Council for Interference from Infor
20. is included with all products Please read the terms and conditions below LaCie Limited Warranty Policy LaCie LaCie warrants to the original purchaser that this equipment shall be free of defects in materials and workmanship for a period of one 1 two 2 three 3 or five 5 years depending on the model from LaCie s date of original shipment when the equipment is used normally and is properly serviced when needed If you discover a defect covered by the warranty set forth above your sole and exclusive remedy will be for LaCie in its sole discretion to i repair or replace the product at no charge to you or if a repaired unit or replacement product is not available ii to refund the current market value of your product You acknowledge and agree that replacement product at the sole option of LaCie may be a new product or a remanufactured product In order to receive the remedy set forth above you must return the product during the warranty period and include with each returned product i a copy of your original purchase invoice to verify your warranty il a Return Material Authorization number ili your name address and telephone number iv a copy of the bill of sale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase and v a description of the problem The customer must pay all transportation costs for a returned product The product will need to be returned to LaCie within the cou
21. mation Technology Equipment VCCI If this is used near a radio TV receiver it may cause radio interference Install the equipment according to the manual This statement does not apply to the LaCie CloudBox Rugged Thunderbolt USB 3 0 User Manual 35
22. nstall before LaCie Setup Assistant has finished Follow the software utility installer before completing LaCie Setup Assistant 8 Choose Next to continue 9 LaCie Setup Assistant provides a summary of the installation Choose Finish to close the program Your LaCie hard drive is now ready for use Software will be installed on the product s storage not on your computer It will be located on the volume entitled Compatible or LaCie Share if it exists otherwise on LaCie LaCie software utilities may be installed at any time Once the format is complete the LaCie Setup Assistant application will be available on LaCie if you created one partition Compatible LaCie Share if you created two partitions To install the software utilities simply launch LaCie Setup Assistant and follow the steps listed above UNMOUNTING THE DRIVE In order to avoid file system corruption it is important to unmount your drive before turning it off or disconnecting the interface cable See Unmounting Your Drive for details Rugged Thunderbolt USB 3 0 User Manual 16 INSTALL DRIVERS WINDOWS ONLY Windows users must install drivers on their computer in order to use the Thunderbolt connection Before following the steps below make certain to review the steps to connect the product to a host computer via USB as described in Getting Connected 1 Click this link to download the drivers http www lacie com support drivers driver
23. ntenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Important info FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or operational frequency bands are country dependent and are Rugged Thunderbolt USB 3 0 User Manual 34 firmware programmed at the factory to match the intended destination The firmware setting is not accessible by the end user WEEE with your other household waste Instead it is your responsibility to dispose of your waste equipment by hand
24. nternal drive s transfer speed will be significantly less than that of the LaCie hard drive Problem I m receiving file transfer error messages and or Time Machine does not work Q Did you get an Error 50 message while copying to the storage A When copying files or folders from a computer to a FAT 32 volume certain characters cannot be copied These characters include but are not limited to lt gt J Since it does not offer optimal performance LaCie does not recommend using the FAT 32 file system with your Rugged Thunderbolt USB 3 0 User Manual 25 product See Optional Formatting and Partitioning for help in choosing a file system Additionally Time Machine is only compatible with disks formatted in HFS or HFS Journaled Reformat the drive for Time Machine compatibility Problem got an error message telling me that the drive has been disconnected Q Did it happen when the computer was coming out of sleep mode A Simply ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you set your computer to sleep mode and when the computer is awoken from sleep it may not give the drive enough time to spin up from its sleep mode Problem The displayed available capacity doesn t seem right Q just moved a lot of files into the Trash Recycle Bin from my Thunderbolt hard drive Why isn t this reflected in the displayed available space A Disk spac
25. ntry of original retail purchase This warranty applies only to hardware products LaCie software media and manuals are licensed and warranted pursuant to separate written agreement This warranty does not apply if the product has been misused or has been damaged by accident abuse misuse or misapplication if it has been modified without permission of LaCie or if any LaCie serial number has been removed or defaced If a customer has purchased a LaCie Advance Care Option ACO to go with this equipment the ACO shall be valid for three 3 years from activation Rugged Thunderbolt USB 3 0 User Manual 31 EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE ALL PRODUCTS ARE SOLD AS IS AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WHETHER EXPRESS IMPLIED OR STATUTORY INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE WITHOUT FURTHER LIMITING THE GENERALITY OF THE FOREGOING DOES NOT WARRANT 1 THE PERFORMANCE OR RESULTS OBTAINED FROM USING THIS PRODUCT 2 THAT THE PRODUCT IS APPROPRIATE FOR THE CUSTOMER S PURPOSES 3 THE MANUAL IS ERROR FREE OR 4 THAT NO DATA WILL BE LOST WHILE USING THE PRODUCT THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE IS ASSUMED BY THE CUSTOMER THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS ORAL OR WRITTEN EXPRESS OR IMPLIED EXCLUSIONS AND LIMITATIONS This Limited Warranty applies only to hardware pr
26. o do this go to Windows Disk Management and right click on the disk Select Convert to GPT You may now create partitions greater than 2TB Make sure the storage device is connected to and mounted on the computer Right click on Computer and choose Manage From the Manage window select Disk Management From the list of storage devices in the middle of the Disk Management window locate your LaCie device By default a partition is already created on the device with LaCie software utilities Follow your operating system Instructions to reset the existing partition 5 To create a new partition select New Simple Volume Follow the on screen instructions when the New Simple Volume Wizard appears BR WN e Mac Users 1 Make sure the storage device is connected to and mounted on the computer 2 Select Utilities from the Go menu in the Finder menu bar 3 In the Utilities folder double click Disk Utility Disk Utility will display the message Select a disk volume or image All connected storage devices partitions or disk images will be displayed in this column Storage devices in this column may have multiple listings The top name is the name of the physical device s manufacturer and includes the formatted Capacity 4 Select the storage device in the left hand column 5 Click the Erase tab 6 Choose a format from the drop down window See About File System Formats for more information on choosing a file format 7 Giv
27. oducts manufactured by or for LaCie that can be identified by the LaCie trademark trade name or logo affixed to them The Limited Warranty does not apply to any non LaCie hardware products or any software even if packaged or sold with LaCie hardware Manufacturers Suppliers or publishers other than LaCie may provide their own warranties to the end user purchaser but LaCie in so far as permitted by law provides their products as is Software distributed by LaCie with or without the LaCie brand name including but not limited to system software is not covered under this Limited Warranty Refer to the licensing agreement accompanying the software for details of your rights with respect to its use LaCie does not warrant that the operation of the product will be uninterrupted or error free LaCie is not responsible for damage arising from failure to follow instructions relating to the product s use This warranty does not apply a to consumable parts unless damage has occurred due to a defect in materials or workmanship b to cosmetic damage including but not limited to scratches dents and broken plastic on ports to damage caused by use with non LaCie products d to damage caused by accident abuse misuse flood fire earthquake or other external causes e to damage caused by operating the product outside the permitted or intended uses described by LaCie f to damage caused by service including upgrades and expansions
28. performed by anyone who Is not a representative of LaCie or a LaCie Authorized Service Provider g toa product or part that has been modified to alter functionality or capability without the written permission of LaCie or h if any LaCie serial number on the product has been removed or defaced No LaCie dealer agent or employee is authorized to make any modification extension or addition to this warranty Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media LaCie offers a complete line of CD and DVD drives If you would like more information on backup please refer to our website LACIE IS NOT RESPONSIBLE FOR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY LEGAL THEORY INCLUDING LOST PROFITS DOWNTIME GOODWILL DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY AND ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH LACIE PRODUCTS EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow t
29. rage Dust can build up inside the device increasing the risk of damage or malfunction Never use benzene paint thinners detergent or other chemical products to clean the outside of the LaCie hard drive Such products will disfigure and discolor the casing Instead use a soft dry cloth to wipe the device Rugged Thunderbolt USB 3 0 User Manual 30 WARRANTY INFORMATION LaCie offers first rate service and support through our generous three tiered warranty policy Our 1 2 3 and 5 year policies include comprehensive complimentary web based resources expert in house technical support and worldwide repair and or replacement coverage To benefit from this warranty please contact LaCie Support at www lacie com us support where you can find online support and contact information You may also contact representatives at the original point of purchase who will be able to help guide you Standard warranties vary depending on the product To verify your product s warranty status and to see which Standard warranty is included with your product type in your product s serial number at www lacie com us support If no warranty Is listed under your product s name this means that the warranty has expired WARRANTY UPGRADES If you wish to extend your warranty coverage you can purchase Silver Gold or Platinum Care or Advanced Exchange For details see www lacie com warranties LEGAL INFORMATION A standard LaCie limited warranty
30. ter or in damp or wet conditions Never place objects containing liquids on the LaCie hard drive as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury Rugged Thunderbolt USB 3 0 User Manual 29 GENERAL USE PRECAUTIONS Do not expose the LaCie hard drive to temperatures outside the range of 52 C to 302 C 412 F to 862 F or to operational humidity beyond 10 80 non condensing or non operating humidity beyond 5 90 non condensing Doing so may damage the LaCie hard drive or disfigure its casing Avoid placing your LaCie hard drive near a source of heat or exposing it to sunlight even through a window Inversely placing your LaCie hard drive in an environment that is too cold may damage the unit Rated cooling for altitudes up to 2000 meters Do not use the LaCie hard drive near other electrical appliances such as televisions radios or speakers Doing SO may cause interference which will adversely affect the operation of the other products Do not place the LaCie hard drive near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your LaCie hard drive Never use excessive force on your LaCie hard drive If you detect a problem consult the troubleshooting section in this manual Protect your LaCie hard drive from excessive exposure to dust during use or sto
31. th Windows OS Use FAT32 if you will be using your storage device with both Windows and Mac computers Maximum single file size is limited to 4GB FORMATTING INSTRUCTIONS The steps listed below will help you to format and partition a storage device For more information on choosing the optimal file format refer to About File System Formats Caution Formatting will erase everything on the storage device LaCie highly recommends that you back up all data on your storage device before performing the steps below LaCie is not responsible for any data lost due to formatting partitioning or using a LaCie storage device Important Info Formatting the LaCie partition will delete the included User Manual and utilities Please copy all data including documentation and software from LaCie before formatting your storage device User Manuals and select software may also be downloaded from www lacie com support Note Refer to your operating system s documentation for more information on reformatting and partitioning your storage device Rugged Thunderbolt USB 3 0 User Manual 22 Windows Users Technical Note on volumes larger than 2TB Windows XP 32 bit This version of Windows will not recognize volumes larger than 2TB Windows XP x64 Vista and 7 All of these versions of Windows can recognize volumes greater than 2TB However disks must be converted to the GPT file system before partitions greater than 2TB can be created T
32. the interface cover and gently unwind the Thunderolt cable before attaching it to your PC or Mac Holding dangling or transporting the Rugged Thunderbolt by its integrated cable is strongly discouraged Doing SO can invalidate the product warranty Thunderbolt technology and Windows Windows users must connect the product via USB and install drivers before using the Thunderbolt cable See Getting Connected for details Rugged Thunderbolt USB 3 0 User Manual 6 USB 3 0 USB is a Serial input output technology for connecting peripheral devices to a computer SuperSpeed USB 3 0 is the latest implementation of this standard and it provides higher bandwidth and new power management features Transfer rates can attain up to 5 Gbits s as opposed to USB 2 0 s 480 Mbits s This means USB 3 0 Is theoretically up to ten times faster than its predecessor Your LaCie drive is shipped with a SuperSpeed USB 3 0 cable to ensure maximum data transfer performance when connected to a compatible USB 3 0 port The cable will also work when connected to a USB 2 0 or 1 1 port but drive performance will be limited to their respective transfer rates Connector Face Cable End Cable End Connector Face to Computer to Computer to Hard Drive to Hard Drive Hl SF Note on USB 3 0 Your PC or Mac must have a USB 3 0 port to take advantage of USB 3 0 transfer rates Rugged Thunderbolt USB 3 0 User Manual 7 GETTING CONNECTED Setting up the
33. ting your device Please do not disconnect the device LSA 2 0 14 Product Rikiki USB 3 0 1 0 1 Previous Next Cancel 6 Register your LaCie device Choose Next to continue Why register your product e Activate your warranty Receive FREE fast support responses e Get email updates and exclusive offers To register your LaCie device please create an account or use an existing account C already have a LaCie account First name John Last name Smith Email jsmith email com Password Confirm password LaCie product Serial number 123456789 Where is my Serial Number C Ido not want to register my product now Click Next to continue or Cancel to exit Previous Cancel LSA 2 0 14 Product Rikiki USB 3 0 1 0 1 New Account Rugged Thunderbolt USB 3 0 User Manual prompt alerts you that the disk will be formatted Select Yes to continue 15 Why register your product e Activate your warranty Receive FREE fast support responses Get email updates and exdusive offers To register your LaCie device please create an account or use an existing account I already have a LaCie account Where is my Serial Number E I do not want to register my product now Click Next to continue or Cancel to exit LSA 20 18 Product Rikiki USB 3 0 1 0 1 ee Existing Account 7 Choose the software utilities that you want to install Certain software utilities may begin to i
34. void the user s authority to operate this device Important info Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media If you would like more information on backup please refer to our website Important info 1TB Terabyte 1 000GB 1GB 1000MB 1MB 1 000 000 Bytes Total accessible Capacity varies depending upon operating environment typically up to 10 less per TB HEALTH AND SAFETY PRECAUTIONS Only qualified persons are authorized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Do not open a disk drive or attempt to disassemble or modify it Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions The disk drive shipped with your LaCie hard drive contains no user serviceable parts If it appears to be malfunctioning have it inspected by a qualified LaCie Technical Support representative Never expose your device to rain or use it near wa
35. ww lacie com support Launch LaCie Setup Assistant Windows users AutoPlay Windows AutoPlay may detect your LaCie hard drive as soon as it is connected to your computer If the AutoPlay window appears choose Open folder to view files using Windows Explorer and double click LaCie Setup Aih LaCie Setup E General options E folder to view files We using Windows Explorer 4 Speed up my system using Windows ReadyBoost View more AutoPlay options in Control Panel Rugged Thunderbolt USB 3 0 User Manual 11 Manual access Open the LACIE SETUP volume in Computer My Computer for Windows XP and double click LaCie Setup Organize v Include in library Share with v New folder Name Date modified Type 4 F Favorites EE Desktop pp LaCie Setup app 3 1 201211 18 AM File folder r Downloads Q LaCie Setup 3 1 2012 11 18 AM Application E Recent Places Readme 3 1 2012 11 18 AM Text Document gt J Libraries 4M Computer gt amp Local Disk C Mac users Open the LACIE SETUP volume on your desktop and then double click LaCie Setup LaCie Setup app J System Volume Information W LACIE SETUP gt PLACES SEARCH FOR Name LaCie Setup app Kind Application Size 6 3 MB on disk Created 3 1 12 11 18 AM Modified 3 1 12 11 18 AM Last opened 3 1 12 11 18 AM Rugged Thunderbolt USB 3 0 User Manual 12 Setup LaCie Setup Assistant does not prevent you from using
36. ying recording or otherwise without the prior written consent of LaCie CHANGES The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures 1 Reorient or relocate the receiving a
37. your computer s native disk utility program to format or partition your LaCie drive Simply follow the Setup Assistant through completion then use Disk Management for Windows or Disk Utility for Mac to reformat your drive Important info for Windows users While running LaCie Setup Assistant generic pop up windows may ask if you wish to change your computer s settings This is a normal request when formatting a disk or installing certain software such as Genie Timeline To successfully complete LaCie Setup Assistant LaCie recommends that you agree to change the settings m Do you want to allow the following program to make changes to this computer Program name LaCieSetup i Yj Verified publisher LaCie File origin Hard drive on this computer Show details Important info for Mac users You may be prompted to enter your computer password to continue with LaCie Setup Assistant Follow the on screen instructions as listed below to format your drive and install software utilities 1 Select your language 2 Read the license agreement before choosing Next Selecting Next confirms that you accept the license agreement Rugged Thunderbolt USB 3 0 User Manual 13 000 _ LaCie Setup Assistant weeome 2 Ys e f 5 LaCie Setup Assistant will help you to configure your LaCie device and install important software utilities To continue select Next to accept the terms of the software license PLEASE READ CA
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