SMART service manual
Contents
1. 0 sets the minimum value to zero smart service manual engl vers A03 2010 page 13 of 17 G Bonecker TEST TEMPERATURE MENU Test temperature menu Temp C current temperature Range gt 35 C and lt 39 C if warm up is finished about 15 min after power on Abs mOD current photometric measvalue Range gt 10 mOD and lt 1000 mOD without a cartridge inserted ADC current analog digital conversion value of photometric sensor smart service manual engl vers A03 2010 page 14 of 17 G Bonecker SELF TEST MENU Self test menu The following sequence is performed until either an error occurs or the test is stopped Close door Wait sec Move bolt down Wait sec Switch mix motor on Wait sec Switch mix motor off Wait sec Move bolt up Wait sec Open door Wait sec Close door One of the following messages is displayed in case of an error occurs during the self test Error occurred Door close Error occurred Door open Error occurred Bolt up Error occurred Bolt down smart service manual engl vers A03 2010 page 15 of 17 G Bonecker TECHNICAL SPECIFICATIONS smart laboratory photometer resolution photometer reproducibility linearity temperature control display buffer battery fuse size weight communication interface operating conditions storage conditions location Power supply Manufacturer Type Mains adapter Primary voltage input Secondary voltage2. C gt set DEVMGR_SHOW_NONPRESENT_DEVICES 1 C gt start devmgmt msc e In the device manager window View gt Display Hidden Devices e In section Ports COM and LPT uninstall all entries that are named Eurolyser smart VCP COMx or USB Serial Port COMx x is a number between and 255 e In section USB Controller uninstall all entries that are named Eurolyser smart or USB Serial Converter e Restart the PC e Reconnect the smart with the PC and reinstall the drivers again N e The Firmware Update Tool won t find the smart in case the COM Port exceeds COMI0 o Lower the COM Port at the device manager smart service manual engl vers A03 2010 page 4 of 17 G Bonecker TROUBLESHOOTING Check device typ wavelength is noted on label wienndcwtenge Check device typ wavelength is noted on label Perform firmwareupdate with correct screen Perform firmwareupdate to latest version Invalid Card Calibration failed Kalibration required Door blocked Wrong Cap Missing Cap Missing Cartridge Measurement Overflow Temperature Error Wrong Sampletype Linarity Error wrong defective or expired RFID card no test results stored calibration values out of acceptable range test cartridge has passed expiration date calibration interval exceeded test cartridge blocks the test lid because the cartridge has not been inserted completly or the cap
3. output power usage Options thermo printer interface mains adapter barcode reader reading distance max resolution mains adapter IP class smart service manual engl vers A03 2010 0 0001 ABS lt 1 5 CV at OD 0 1000 3 0000 OD better than 1 5 and 0 01 OD electrical temperature control of the photometer unit 37 C 2 C standard LDC display with back light and integrated touch panel BR2032 2 5 ampere self healing 26 0 x 14 5 x 14 0 cm H x B x T 3 5 kg unpacked RS232 USB temperature 15 28 C relative humidity 10 90 temperature 0 50 C relative humidity 5 95 dry clean horizontal surface Avoid direct sunlight Or Mascot Globtek 992 GTM21097 5012 separate AC to DC mains adapter double insulated 100 230V AC 50 60 Hz 90 264V AC 47 63 Hz I2 V DC 3A I2 VDC 4 17A max 30 VA max 30 VA Seiko DPU 414 serial 100 240 VAC Datalogic Touch65 63mm 0 10mm 4mils 100 240 VAC IP class Ill page 16 of 17 G Bonecker DECLARATION OF CONFORMITY CE Conformity to the IVD directive The Eurolyser SMART laboratory photometer meets all provisions in the directive 98 79 EC on In Vitro Diagonstic Medical Devices and is CE marked accordingly Safety Standards The Eurolyser SMART laboratory photometer is tested and conforms to the safety standards IEC EN 61010 1 IEC EN 61010 2081 and IEC EN 61010 2 101 and to the EMC standard IEC EN 61326 smar
4. arting the firmware update that the driver has been installed correctly Check if the Eurolyser smart is enlisted in the device manager at section Ports COM and LPT e It is recommended to use the latest firmware update files available They can be found at www eurolyser com FW Requirements Recommendations e t is recommended to use firmware version vI 17 or higher e Torun an optional language package excluding English German it is necessary to run firmware version vl 14 or higher Warning Due to a bug up to and including firmware version v1 18 it is strongly recommended to run v1 19 Bug description If number of measurement results exceed 94 the optional language package is deleted e The thermo printer is supported starting at version v1 08 e The barcode reader is supported starting at version v1 09 Interfaces e It is recommended to use the RS232 interface instead of the USB interface no driver installation necessary Troubleshooting USB Driver problems When encountering difficulties with the USB driver please follow these steps e Disconnect the USB connection e Start up the device manager and make all devices visible including not connected e To make all devices visible including not connected o Follow these steps Create a new system wide environment variable Name DEVMGR_SHOW_NONPRESENT_DEVICES Value 1 Start up the device manager o Alternatively run the following commands at the shell cmd exe
5. as not been processed correctly the Eurolyser smart will start up in normal mode If this has happened please start again on step Some practice may be needed to accomplish this step Follow the instructions to adjust the touch panel Tip If available use a tool best possible rounded plastic pen to achieve a precise adjustment Attention Do not scratch the damageable display surface a Touch blinking dot in upper left corner b Touch blinking dot in bottom right corner After the adjustment has been processed successfully please restart the smart disconnect power supply and reconnect again The touch screen is now adjusted smart service manual engl vers A03 2010 page 7 of 17 G Bonecker SERVICE MENU smart service menu overview Start up menu Smartisas 62 83 2667 Insert Card tr Touch to get to the Settings menu 4 Service menu Tests Updates d XxX Touch Tests to get to the tests menu 7 Test motors menu Door open Door close Bolt up Bolt doun Hix off Touch button to perform preferred test Confirm with v uD see details on page 8 smart service manual engl vers A03 2010 N O n A g 5 5 N lt 2 3 lt D mane D gt ra Z p 3 Password menu Passuord Ea EX ea Ea ca es Door open Calibration Door close Service ri Bong Enter the password The default setting is 3030 Confirm with 6 Test sensors menu m T Door sensor i Of
6. f See emp Door sensor z Of f Boltsensori Of f SselfTest Boltsensor Off Fho tometer Renote Capsensor On m ro n ct 7 0 c wi X Read the status of the sensors Touch Sensor or Motors or Confirm with Y other touch buttons to get to the preferred menu uD see details on page 7 8 Channel selection menu Channel i Channel 2 If photometer in test menu is selected the channel selection menu appears Touch button to select channel 9 Test photometer menu Heas mOD H Blank m00 A ce ac Read photometer values and confirm with uD see details on page 9 page 8 of 17 G Bonecker SERVICE MENU 10 Channel selection menu Channel i Channel 2 Caer If temp in test menu is selected the channel selection menu appears Touch button to select channel 13 Remote control menu Femote control Haiting for data ll Test temperature menu Tenp C Abs m0 6 6 DC Read temperature of photometer and AD converter values Finish with X uD see details on page 10 14 Update menu FH Update Lang Update LCO Update 12 Self test menu Cycles i If self test is selected in the test menu the instrument automatically performs a self test The finished test cycles are displayed End procedure with il see details on page 15 FW Update menu Start FH Update If remote is selected in the test menu the instrument is ready to receive remote c
7. has not been applied to the cuvette firmly incorrect ERS cap is applied or ERS cap is missing or cartridge is missing test cartridge blocks the bolt because an incorrect ERS cap is applied photometric measurement value is out of range e g if a cold cartridge is used photometric measurement value is out of range without cartridge temperature is out of range maybe incorrect sample type is used kinetic reaction is not linear e g if a cold cartridge is used smart service manual engl vers A03 2010 use a new test kit perform test repeat calibration with new test kit or new calibrator kit repeat the test using a new sample and a new test cartridge from another test kit perform new calibration reposition the test cartridge apply cup firmly to cuvette use correct ERS cartridge and cap use correct ERS cartridge and cap repeat the test using a new sample and a new cartridge repeat the test after switching power off and on repeat the test after switching power off and on select correct sample type repeat the test using a new sample and a new cartridge page 5 of 17 Trying to perform a test which is not compatible with the wavelength of the device Update with wrong firmware update file Defective RFID Module Main screen After measurement Up to firmware version 16 the result was not displayed or saved if no ID patient input was specified When perfor
8. ming a firmware update all results are Result screen called from main screen deleted settings are set to default values n S O O a Main screen Depends on test at the moment not implemented ee e B After start of test after inserting the cartridge Detection possibility Cap sensor Door opens or closes not completely Device error Cap sensor is dirty Device error Cap sensor energy not ok After adding R2 2 Detection possibility Current Device error Bolt loosely consumption of bolt actuator Error implemented beginning at Firmware Version 1 17 Current has to rise above a specified limit it won t if an already used or no ERS cartridge is used Device error Door catch misadjusted gt Door is moved too much into the device After adding R2 During measurement No energy at receiver of photometer Beam blocked Value gt 5000mOD LED is not illuminated Update with wrong firmware update file After start of test before inserting the Insufficient energy at receiver of Beam blocked cartridge photometer Value gt 1000mOD LED is not illuminated Update with wrong firmware update file Too much energy at receiver of photometer Value lt OmOD Update with wrong firmware update file After start of test Trying to process measurement shortly after the warm up has been aborted approx lt 15 min depends on room temperature Depends on test There exist two l Sampletype
9. ommands no application as of now available 16 Boot loader menu Bootloader started Instrument is ready for FW update Start update from a PC according to FW update instructions see Eurolyser homepage for instructions smart service manual engl vers A03 2010 If updates is selected in the service menu the update menu is displayed Press button to perform desired action Confirm with w 7 Language Update menu Delete ALL Lang Update If Lang update is selected in the updates menu the language update menu is displayed Press button to perform desired action Confirm with W page 9 of 17 Confirm with W the boot loader menu appears 18 Language Update status menu Language Update Haiting for data Instrument is ready for language update Start update from a PC according to language update instructions not active G Bonecker SERVICE MENU 19 LCD Update status menu LCD Update Haiting for data If LCD update is selected in the updates menu the LCD update status menu is displayed Instrument is ready for LCD update Start update from a PC according to LCD update instructions not active smart service manual engl vers A03 2010 page 10 of 17 G Bonecker TEST SENSOR MENU Test sensors menu Doorsensor Type of sensor State Doorsensor2 Type of sensor State Boltsensor Type of sensor State Boltsensor 2 Type of sensor S
10. rmwareupdate file Test Photometer Menu and optical check Clean sensor with little alcohol on cotton bud Test Photometer Menu and optical check Correction done at factory Check device type wavelength s noted on Perform firmwareupdate with correct label over door and check logo on main screen firmwareupdate file Check device type wavelength s noted on Perform firmwareupdate with correct label over door and check logo on main screen firmwareupdate file Test Temperature Menu Perform test again with new cartridge TROUBLESHOOTING Fault scenario Message Remove Cartridge altough Cap sensor the cartridge is removed Touchscreen won t work correctly smart service manual engl vers A03 2010 Remarks page 6 of 17 Additional cause s Further information Device error Cap sensor dirty Device error Cap sensor energy not okay G Bonecker Verification Check Sensor Test Menu Sensor Test Menu e g Password input after Service Correction Clean sensor with little alcohol on cotton bud Correction done at factory Perform touchpanel adjustment SERVICE ACTIONS Touchpanel Adjustment 2 3 4 Switch off the Eurolyser smart Touch the display while keeping it touched turn on the smart On the display it says touch adjustment Release the touch screen short about 0 5 seconds and touch it again by pressing it at least second Attention If the display initialization h
11. serum is chosen If sample A too high sample blank value may also be caused After end of test blank value exceeds a specified limit saved by a too cold cartridge covered with on RFID card the message appears and it is condensation possible to switch to whole blood 2 Sampletype whole blood is chosen If sample blank value is below a specified limit saved on RFID card the message appears and it is possible to switch to serum G Bonecker Check date time settings Firmware Version Set correct date settings v1 09 or higher displays the current date on the main screen in case no RFID card is inserted If running a FW before v1 09 check date in the settings menu Self test menu Self test menu Clean sensor with little alcohol on cotton bud Correction done at factory Test Motors Menu Bolt down with new ERS Correction done at factory cap gt upper seal won t be pushed down Correction done at factory completely to the end of the ERS cap Test Motors Menu Press Door open and Correction done at factory afterwards Door close gt Door does not flush with case bends inside Test Photometer Menu and optical check Clean sensor with little alcohol on cotton bud Test Photometer Menu and optical check Correction done at factory Check device type wavelength s noted on Perform firmwareupdate with correct label over door and check logo on main screen fi
12. smart SERVICE MANUAL EURO ni Eurolyser Diagnostica GmbH Bayernstrasse la 5020 Salzburg Austria smart service manual engl vers A03 2010 page 1 of 17 G Bonecker TABLE OF CONTENTS Introduction Requirements Recommendations Troubleshooting Service Actions Service Menu Test Sensor Menu Test Motors Menu Test Photometer Menu Test Temperature Menu Self Test Menu Technical Specifications Declaration of conformity smart service manual engl vers A03 2010 page 2 of 17 G Bonecker INTRODUCTION About this manual This service manual will guide you through the various service options of your Eurolyser laboratory photometer It is recommended that you become familiar with the service manual before you start performing any service operations with the Eurolyser smart laboratory photometer Some of the information in this User Manual is accompanied with a symbol that points you to the following particulars v Operator s handling Warnings and precautions J Consult the user instructions smart service manual engl vers A03 2010 page 3 of 17 G Bonecker REQUIREMENTS RECOMMENDATIONS Firmware Important notices regarding the firmware update N e When processing a firmware update all results are deleted e When processing a firmware update all settings are set to default e g units norm values language e When using the USB interface please make sure before st
13. t service manual engl vers A03 2010 page 17 of 17 G Bonecker
14. tate Cap sensor Type of sensor State magnetic hall senor On door is closed Off door is not closed magnetic hall sensor On door is completely open Off door is not completely open optical senor On bolt is in top position Off bolt is not in top position optical senor On bolt is in bottom position Off bolt is not in bottom position optical senor On cartridge with cap is in measurement position Off no cartridge with cap is in measurement position smart service manual engl vers A03 2010 page 11 of 17 G Bonecker TEST MOTORS MENU Test motors menu Door open Precondition Door close Precondition Bolt up Precondition Bolt down Precondition Mix on Precondition Mix off Precondition smart service manual engl vers A03 2010 door is opened bolt is in top position door is closed bolt is in top position bolt moves to top position none bolt moves to bottom position door is closed mix motor is switched on none mix motor is switched off none page 12 of 17 G Bonecker TEST PHOTOMETER MENU Test photometer menu Meas mOD current measvalue blank value is subtracted Range gt 10 mOD and lt 1000 mOD without a cartridge inserted for blank value 0 Blank mOD blank value Blank sets the blank value to the current measvalue Blank 0 sets the blank value to zero Min performs a minimum measurement Min
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