Cristie Recovery ISO Producer User Guide
Contents
1. a fileset installation for Cristie CloneManager using WinPE 2 but all fileset installs are similar Run the setup program SetupCM11PE2Fileset exe from the command line or click on the setup program from within Windows Explorer This will then display the opening dialogue of the installation sequence Note Fileset installation does not require Administrator privilege ji CRISP PE2 Fileset for CloneManager Live 1 1 InstallShield Wizard Welcome to the InstallShield Wizard for CRISP PE2 Fileset for CloneManager Live 1 1 The InstallShield R Wizard will install CRISP PE2 Fileset for CloneManager Live 1 1 on your computer To continue click Next WARNING This program is protected by copyright law and international treaties Click on the Next gt to commence product installation A select install folder dialogue will then be displayed Cristie Recovery ISO Producer User Guide Install and configure the software ii CRISP PE2 Fileset for CloneManager Live 1 1 InstallShield Wizard Destination Folder ARR g cristie Click Next to install to this folder or dick Change to install to a different folder Install CRISP PE2 Fileset for CloneManager Live 1 1 to CS C Program Files x86 Cristie CRISP LiveClone WinPE2 Change InstallShield Select Change to choose a different install folder from the default location However Cristie recommends you accept the default location The install locati2. the DR boot ISO without the WAIK The supplied CRISP setup program must be installed on a Windows host machine Most desktops or servers are Suitable for this purpose subject to the installation requirements of the CRISP and the WAIK Note The CRISP works independently of any xBMR product and can therefore be installed on any host machine When this process is complete you will be able to recover servers backed up with Cristie xBMR products using the generated boot environment Refer to the product Readme for late breaking information associated with this release Cristie Recovery ISO Producer User Guide Install and configure the software 5 2 Install and configure the software A typical CRISP setup sequence consists of the following steps 1 Download and install the Microsoft WAIK 2 Download install if not already installed as part of a Cristie xBMR product the CRISP program and corresponding product fileset 3 Run CRISP to create the WinPE recovery or CloneManager ISO 4 Optionally bum the ISO file to physical boot media CD or DVD In the following discussion the host computer used for the installation of the WAIK CRISP and the fileset is referred to as the technician computer 2 1 Install the Microsoft WAIK The ISO file is created from a base WinPE 2 file supplied in the MS WAIK This file is in Windows Image WIM file format and requires tools provided in the WAIK to modify Download the WAIK from the
3. to create a customised bootable disaster recovery environment suitable for use in conjunction with Cristie s bare machine recovery BMR and CloneManager products for Microsoft Windows This document describes the steps required to install configure and use the Cristie Recovery ISO Producer CRISP At the time of writing the Cristie products compatible with CRISP are CBMR TBMR NBMR all version 6 4 1 and later and CloneManager Refer to Cristie s website for a full description of these products Note Throughout this document the Cristie BMR and CloneManager products are referred to collectively as xBMR The output from CRISP is an ISO file which contains a standalone bootable recovery environment This environment is based upon a customised version of Microsoft s WinPE 2 OS This ISO file can be burnt to physical media such as CD or DVD or used directly in a virtual envronment to boot a recovering machine ready for recovery Note The bootable ISO created by CRISP can only be used in conjunction with Cristie xBMR products A copy of CRISP is distributed with each Cristie xBMR product from version 6 4 1 onwards or can be downloaded separately from Cristie s website CRISP requires that the Microsoft Windows Automated Installation Kit WAIK be installed on the same host machine as CRISP The WAIK provides various tools used internally by CRISP during the creation of the DR boot ISO This step is important It is not possible to create
4. Microsoft Download centre http www microsoft com download en default aspx Use the search string Automated Installation Kit for Windows Vista SP1 in the download centre search bar to select the correct WinPE2 version of the WAIK The download filename in this case is 6001 18000 080118 1840 kb3aikl_en iso Note Only the English version of the WAIK is fully supported at the moment Normally you will need to bum this ISO file to physical media use a blank DVD it is too large for a CD to enable the WAIK to be installed If installing to a VM you can use the ISO file directly In the following example an installation of the WinPE2 WAIK is illustrated Note It is recommended that the WAIK is installed for All Users when prompted Run the installation setup from the DVD StartCD exe or let the installation autorun Copyright 2012 Cristie Software Ltd 6 Cristie Recovery ISO Producer F Welcome to Windows Automated Installation Kit RE Windows Automated Installation Kit Getting Start Windows AIK Setup Release Notes Windows Deployment Services Browse DVD NET Framework Setup MSXML 6 0 Setup Exit It is suggested that first time users consult the Getting Started for IT Pros documentation Click on the menu in the left hand column of the main dialogue to select this option Click on Windows AIK Setup to start the WAIK installation MSXML and NET may be required dependent upon the host OS This generally occur
5. WAIK is not found It will not be possible to create an ISO in this case Cristie Recovery ISO Producer User Guide Create Recovery ISO 15 For NBMR only when creating the ISO using the NBMR fileset the dialogue prompts for the location of the 32 bit Networker binaries An ISO needs to be created for the version of the Networker client used to create the backup The 32 bit Networker client can be installed on the technician machine if it is a 32 bit machine and the binaries pointed to here C Program Files Legato nsr bin However it may be more convenient to extract the required version of the Networker client download to a network share as in the example below The CRISP is designed to locate the binaries within the extracted files W Cristie Recovery ISo Producer CRISP Yersion 6 4 3 oj x Folder containing Cristie source Files C Program Files Cristie CRISP NBMR WINPEZ Select Folder where you want the ISO to be written C ISO_NWM763_NBMR Browse Select folder where log file should be written C Program Files Cristie CRISPINBMRI WiNPEZ Logfiles Browse Log Level Log Errors Warning and Information only Select folder containing the Networker Client binaries ishare Windows x86 NetWorker Clients Version 7 6 SP3 Browse view Logs Cancel Click OK to start the ISO creation process Each step of the ISO creation process is recorded on screen and in the l
6. a valid Support Agreement Severity 1 issues only UK Bank Holidays classed as Out of Hours Severity 1 issues only Severity 1 issues are defined as a production server failure cannot perform recovery or actual loss of data occurring For details on dates of UK Bank Holidays please see www cristie com support Cristie Software Limited are continually expanding their product range in line with the latest technologies Please contact the Cristie Sales Office for the latest product range Should you have specific requirements for data storage and backup devices then Cristie s product specialists can provide expert advice for a solution to suit your needs Copyright 2012 Cristie Software Ltd
7. g cristie W software the preferred choice for disaster recovery data backup and data migration CRISP Cristie Recovery ISO Producer User Guide For Windows September 2012 Version 6 4 3 Cristie Softw are Ltd Cristie Data Products GmbH Cristie Nordic AB New Mill Nordring 53 55 Gamla V rmd v gen 4 Chestnut Lane Stroud GL5 3EH 63843 Niedernberg SE 131 37 Nacka United Kingdom Germany Sw eden Tel 44 0 1453 847000 Tel 49 0 60 28 97 95 0 Tel 46 0 8 718 43 30 Fax 44 0 1453 847001 Fax 49 0 60 28 97 95 7 99 Fax 46 0 8 718 53 40 cbmr cristie com cbmr cristie de cbmr cristie se Copyright 2012 Cristie Software Ltd All rights reserved The software contains proprietary information of Cristie Software Ltd itis provided under a license agreement containing restrictions on use and disclosure and is also protected by copyright law Reverse engineering ofthe software is prohibited Due to continued product development this information may change without notice The information and intellectual property contained herein is confidential between Cristie Software Ltd and the client and remains the exclusive property of Cristie Software Ltd If you find any problems in the documentation please report them to us in writing Cristie Software Ltd does not warrant that this document is error free No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electron
8. ic mechanical photocopying recording or otherwise without the prior written permission of Cristie Software Ltd IBM Tivoli Storage Manager TSM AlX and TIVOLI are trademarks of the IBM Corporation NetWorker is a trademark of the EMC Corporation Cristie Management Console CMC PC BaX UBax Cristie Storage Manager CSM SDB NBMR Bare Machine Recovery for NetWorker TBMR Bare Machine Recovery for TSM CBMR Cristie Bare Machine Recovery CloneManager and CRISP Cristie Recovery ISO Producer are all trademarks of Cristie Software Ltd Cristie Software Ltd New Mill Chestnut Lane Stroud GL5 3EH UK Tel 44 0 1453 847000 Email cbmr cristie com Website http www cristie com Contents 3 Contents 1 Introduction 4 2 Install and configure the software 5 2 1 Install the Microsoft WAIK sssmnnssssssssssssrsrssssssrnsrsrn rn nn nn nn nn nn nn nn an AR RR an ann RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR AR 5 2 2 Install the CRISP and WinPE fileset msssssssssssrssrrsssrsrsrsrrnrrr nns rr rr nr nn RR RKA RAR RR RR RR RR RR RR RR RR RR RR RR RR RR RR 7 2 2 1 Install the CRISP to Ol u aan nn KINDA NER de SKED dait 7 2 2 2 Install the WinPE product files et srai aaaea re aeea E E aoaeaaiaee 10 3 Create Recovery ISO 13 4 Add drivers 18 5 Cristie Support 19 Copyright 2012 Cristie Software Ltd 4 Cristie Recovery ISO Producer 1 Introduction The Cristie Recovery ISO Producer CRISP tool enables a customer
9. n requires Administrator privilege V Cristie Recovery ISo Producer CRISP ersion 6 4 37 Im fe From the drop down box select the fileset corresponding to the product for which you wish to build the WinPE DR environment Click to display the next dialog or if only one fileset is detected Copyright 2012 Cristie Software Ltd 4 Cristie Recovery ISO Producer W Cristie Recovery ISo Producer CRISP Yersion 6 4 3 Folder containing Cristie source Files C Program Files x86 Cristie CRISP LiveClone WinPE2 Select Folder where you want the ISO to be written C temp Browse Select folder where log file should be written C Program Files x86 Cristie CRISP LiveClone winPE2ZiLogf Browse Log Level Log Errors Warning and Information only View Logs Cancel The first field shows the path containing the WinPE fileset This is detected automatically In the second field specify or browse to the location of where the target ISO file is to be created this can be a network share if you wish The third field shows a default location for the build log files However this can be changed if required this can be a network share if you wish Also select the level of logging detail from the drop down box as required Note When the CRISP program starts it will confirm that the WAIK is installed on the technician machine An error message will be displayed if the
10. n this example If you need to inspect the logfile after exiting from CRISP you will find it in the folder C Program Files x86 Cristie CRISP CloneManager WinPE2 Logfiles in this example Note If the ISO creation process fails please keep the logfile ready for emailing to Cristie Software Ltd Support Copyright 2012 Cristie Software Ltd 18 Cristie Recovery ISO Producer 4 Add drivers A future release of CRISP will allow users to integrate their own drivers into the WinPE ISO image This feature is not available with this release Cristie Recovery ISO Producer User Guide Cristie Support 19 5 Cristie Support If you have any queries or problems concerning your Cristie Recovery ISO Producer product please contact Cristie Technical Support To assist us in helping with your enquiry make sure you have the following information available for the person dealing with your enquiry CRISP Version Number Installed OS type and version Any error message information if appropriate Description of when the error occurs Log Files Contact Numbers Cristie Software UK Limited Technical Support 44 0 1453 847 009 Toll Free US Number 1 866 TEC CBMR 1 866 832 2267 Sales Enquiries 44 0 1453 847 000 Sales Fax 44 0 1453 847 001 Email cbmr cristie com Web www cristie com Support Hours 05 00 to 17 00 Eastern Standard Time EST Monday to Friday Out of Hours support available to customers with
11. ogs Any errors detected during the creation process will also be recorded on screen and in the logs Copyright 2012 Cristie Software Ltd 16 Cristie Recovery ISO Producer W Cristie Recovery ISo Producer CRISP ersion 6 4 3 Building WinPE2 recovery ISO for Cristie CloneManager version 1 1 Checking a Windows ADK or AIK is installed Setting up environment Mounting WIM Copying Cristie files Merging registry hives ian drivers BB Adding drivers 6 View Logs Exit Cancel Click on Cancel to abort the creation process or View Logs to examine a snapshot of the creation process These buttons are active throughout the creation process When the creation process is complete the following dialog is displayed W Cristie Recovery ISo Producer CRISP Yersion 6 4 3 Building WinPE2 recovery ISO for Cristie CloneManager version 1 1 Checking a Windows ADK or AIK is installed Setting up environment Mounting WIM Successfully built Cristie recovery ISO View Logs Exit Gancel Click Exit to exit the program The output folder contains the ISO For example Cristie Recovery ISO Producer User Guide Create Recovery ISO 209 024 KB ISO File 9 4 2012 9 31 AM If required burn the output ISO file to physical media CD or DVD Examine the Crisp_Trace log in the specified logfile folder file for errors The physical media or ISO file can then be used to perform CloneManager operations i
12. om the default location However Cristie recommends you accept the default location Click Next gt to show the Ready To Install dialogue Cristie Recovery ISO Producer User Guide Install and configure the software 9 fe Cristie Recovery ISO Producer CRISP 6 4 3 InstallShield Wizard x Ready to Install the Program g cristie The wizard is ready to begin installation Click Install to begin the installation IF you want to review or change any of your installation settings click Back Click Cancel to exit the wizard InstallShield J Cancel Click Install to commence the CRISP installation ji Cristie Recovery ISO Producer CRISP 6 4 3 InstallShield Wizard x InstallShield Wizard Completed The InstallShield Wizard has successfully installed Cristie Recovery ISO Producer CRISP 6 4 3 Click Finish to exit the wizard i Gancel Click Finish to close the installer This completes the installation of the CRISP program itself Now continue to install the required WinPE filesets Copyright 2012 Cristie Software Ltd 10 Cristie Recovery ISO Producer 2 2 2 Install the WinPE product fileset Like CRISP itself a WinPE product fileset is normally installed automatically if selected as part of a Cristie CloneManager or xBMR product suite setup However if you have downloaded the stand alone WinPE fileset setup program follow the instructions outlined here This example shows
13. on could be on a network share for example Note that the space required for the fileset installation can be quite large e g about 100MB Click Next gt to show the Ready To Install dialogue jz CRISP PE2 Fileset for CloneManager Live 1 1 InstallShield Wizard Ready to Install the Program o 7 g cristie The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings dick Back Click Cancel to exit the wizard InstallShield lt Back Cancel Click Install to commence the WinPE fileset installation Copyright 2012 Cristie Software Ltd Cristie Recovery ISO Producer ii CRISP PE2 Fileset for CloneManager Live 1 1 InstallShield Wizard x InstallShield Wizard Completed The InstallShield Wizard has successfully installed CRISP PE2 Fileset for CloneManager Live 1 1 Click Finish to exit the wizard Back Gancel Click Finish to close the installer This completes the installation of the WinPE fileset Repeat the above process for as many product filesets as required Cristie Recovery ISO Producer User Guide Create Recovery ISO 13 3 Create Recovery ISO Once the CRISP tool has installed successfully it may be started by clicking the Start All Programs Cristie Start CRISP shortcut on the Start menu If more than one CRISP fileset is detected then this dialogue is shown first Note ISO creatio
14. s on older Windows XP or 2003 systems Cristie Recovery ISO Producer User Guide Install and configure the software 5 Welcome to Windows Automated Installation Kit 215 xj Winc OWS Vista Windows Automated Installation Kit Getting Started for IT Pros Windows Al iz Windows Automated Installation Kit eee Before you can install the Windows Automated Installation Kit you must install NET E Framework 2 0 and MSXML 6 0 Windows De In this case cancel the WAIK installation and manually run N and setups It is recommended you run Windows Update afterwards to ensure these components are up to date Then re run the WAIK setup Select when the installation is complete 2 2 Install the CRISP and WinPE fileset CRISP can be installed on any Windows OS supported by the Microsoft WAIK Please consult the WAIK documentation for a list of supported OS s If installing manually i e independently from an xBMR product install make sure you have both the main CRISP program setup and the correct WinPE fileset setup program All setups are available for download from the Cristie website Select the correct WinPE product fileset to install based upon product type fileset version and WinPE version 2 You may install as many product filesets as you wish 2 2 1 Install the CRISP tool Normally CRISP is installed automatically if selected as part of a Cristie CloneManager or xBMR product suite setup If this is the case follo
15. w the instructions in the suite installation guide However if you have downloaded the stand alone CRISP setup program follow the instructions outlined here Run the setup program SetupCRISP6 x86 exe from the command line or click on the setup program from within Windows Explorer This will then display the opening dialogue of the installation sequence Note The CRISP installation requires that the User login account running the installation has Administrator privilege Copyright 2012 Cristie Software Ltd oe Cristie Recovery ISO Producer i Cristie Recovery ISO Producer CRISP 6 4 3 InstallShield Wizard x Welcome to the InstallShield Wizard for Cristie Recovery ISO Producer CRISP 6 4 3 The InstallShield R Wizard will install Cristie Recovery ISO Producer CRISP 6 4 3 on your computer To continue click Next WARNING This program is protected by copyright law and international treaties Click on the Next gt to commence product installation A select install folder dialogue will then be displayed i Cristie Recovery ISO Producer CRISP 6 4 3 InstallShield Wizard x Destination Folder ee cristie Click Next to install to this folder or click Change to install to a different Folder Install Cristie Recovery ISO Producer CRISP 6 4 3 to m C Program Files x86 Cristie CRISP Change Installshield Cancel Select Change to choose a different install folder fr
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